PARTNER PROFILE Fast Facts Name: Aqua America Revenue: $496 million (2005) Residents Served: 2.5 million Number of Customers: 864,894 Number of States Served: Number of Employees: 13 1,600 WATER WORKS Aqua America provides water to over 2.5 million people W HEN LOCAL RESIDENTS and engineering professors at Swarthmore College began operating a small water company in the 1880s, they did it solely to provide for their own water needs. Little did they know that their organization, the Springfield Water Company, would grow to become Aqua America, now the largest U.S.-based publicly traded water company. Headquartered in Bryn Mawr on Lancaster Avenue, Aqua America now serves over 2.5 million residents in 13 states from Maine to Florida, as well as Texas. And the company is growing larger every day. Acquiring new companies Known as Philadelphia Suburban Corporation before changing its name in January 2004, Aqua America continues a "growth through acquisition" strategy, says Michael A. Battista, Director of Corporate Benefit Planning, with new companies being brought in each year. In this atmosphere of high growth, Michael's biggest challenge is providing consistent benefits to Aqua America's 1,600 current and future employees. As part of this effort, he began looking for a Credit Union that could accommodate Aqua’s widely scattered workforce. He was impressed by FMFCU's online Home Banking, and last November, Aqua America became an FMFCU Partner. "Even if people are far away, they can use FMFCU's services," he says, “and when we design a benefit package, this is what matters most: access to the benefit, otherwise it’s not really a benefit at all. FMFCU is able to accom- (Photo on left): Silent and serene, Aqua America's Springton Reservoir on Route 252 in Delaware County holds up to 3.5 billion gallons of water. The Springton dam, built in 1931 to create the reservoir, is over 70 feet high, 40 feet wide and 2,000 feet long. modate our diverse family of Aqua employees." Aqua America's corporate goal is to provide quality and reliable water service at an affordable price. By acquiring small regional companies in a very fragmented market, Aqua America uses its infrastructure to lower costs, improve efficiencies and take advantage of economies of scale. The company's ever-expanding service area also helps minimize the effects of regional weather patterns, such as droughts, floods or even extreme cold that can snap water mains. Aqua’s business weighs heavily on the amount of rain an area gets during the year, Michael explains. If it's too dry, people can't wash cars or water lawns. If it's raining, they won’t wash their cars or water their lawns, so there are always two sides to the equation. So good weather usually means good times for Aqua America. Because as people use water, the meter keeps running … and Aqua America's profits keep flowing. MONOPOLY Mistake While many of us first learned about Water Works in the board game, Monopoly®, Atlantic City did not really have one at that time. According to online encyclopedia Wikipedia, "the city's water was piped in from the New Jersey 'mainland' through two pipes." Source: http://en.wikipedia.org/wiki/Monopoly_(game) 23
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