EXACTOR GREAT PLAINS 2013 SALES TAX COMPLIANCE PLUG-IN: INSTALLATION & USER GUIDE APRIL 2014 CONFIDENTIAL EXACTOR GREAT PLAINS 2013 PLUG-IN INSTALLATION & USER GUIDE - APRIL, 2014 Table of Contents EXACTOR GREAT PLAINS 2013 SYSTEM DESCRIPTION ................................................................................................................. 3 INSTALLING THE EXACTOR GREAT PLAINS 2013 PLUG-IN ........................................................................................................... 4 Uninstalling the Exactor Plug-in ....................................................................................................................................... 7 SETTING UP EXACTOR PLUG-IN WITHIN GREAT PLAINS 2013 ..................................................................................................... 8 Single Merchant Mode ..................................................................................................................................................... 9 Multi-Merchant Mode .................................................................................................................................................... 10 Product Mapping ................................................................................................................................................................ 12 Product Mapping SKUs to EUCs ...................................................................................................................................... 12 Entity Exemption ................................................................................................................................................................ 13 USING THE EXACTOR PLUG-IN WITHIN GREAT PLAINS 2013 ..................................................................................................... 14 Tax Calculation when Creating a Sales Order / Invoice ...................................................................................................... 14 Multi-Merchant Mode ........................................................................................................................................................ 16 Supported Transaction Types ............................................................................................................................................. 16 Calculation Only Transactions and Committed Transactions ............................................................................................. 17 Refunding Tax ..................................................................................................................................................................... 21 Plug-in Scheduler ................................................................................................................................................................ 22 Failed Transactions ............................................................................................................................................................. 23 EXACTOR GREAT PLAINS 2013 PLUG-IN INSTALLATION & USER GUIDE - APRIL, 2014 EXACTOR GREAT PLAINS 2013 SYSTEM DESCRIPTION The Exactor Great Plains 2013 Plug-in was developed to enable businesses to incorporate tax calculations from within their Microsoft Dynamics Great Plains 2013 sales orders and invoices. Once installed and setup, a user does not need to perform any additional functions to obtain sales tax. The taxes are calculated and seamlessly displayed in the sales orders and invoices, and because the sales orders and invoices communicate with the Exactor System, the Exactor Great Plains 2013 Plug-in generates tax returns without a merchant having to transfer data from one system to another. Note: For information about integrating the Exactor System into an e-commerce shopping cart and other transaction tools, contact [email protected]. 2014 © EXACTOR SALES TAX COMPLIANCE SERVICES PAGE 3 EXACTOR GREAT PLAINS 2013 PLUG-IN INSTALLATION & USER GUIDE - APRIL, 2014 INSTALLING THE EXACTOR GREAT PLAINS 2013 PLUG-IN A user must start by downloading the Exactor Great Plains 2013 Plug-in. On the Exactor Merchant Website, navigate to: Account Management Integration Points and Plug-Ins Under "Financial Applications", locate "Microsoft Dynamics Great Plains 2013" and download the appropriate Exactor Great Plains 2013 Plug-in installation file. Make sure to note where on the computer the file is saved. After downloading and saving the Exactor GP2013 Plug-in and before activating the installer, please shut down all programs and make sure that the Microsoft Dynamics Great Plains 2013 is NOT running. Note: If Great Plains 2013 is installed on more than one computer (even if used with a central database), make sure to install the plug-in on all computers where Great Plains 2013 is used. Otherwise, taxes won’t be calculated accurately and consistently on all invoices. Navigate to where the Exactor Great Plains 2013 Plug-in file was saved. Double-click on the Exactor Great Plains 2013 Plug-in installer file or icon. After the installation files are extracted and unzipped, the screen says: "Welcome to the Exactor - Microsoft Dynamics GP2013 Plug-in Setup Wizard" Click on the "Next" button to proceed to the next step. 2014 © EXACTOR SALES TAX COMPLIANCE SERVICES PAGE 4 EXACTOR GREAT PLAINS 2013 PLUG-IN INSTALLATION & USER GUIDE - APRIL, 2014 Now a user is asked where to install the Exactor Plug-in files. The Exactor Great Plains 2013 Plug-in uses Microsoft Dynamics plug-ins integration approach. A plug-in for Microsoft Dynamics Great Plains 2013 must be installed into the \AddIns folder in the \GP2013 directory. The default location (1) of this folder is "C:\Program Files\Microsoft Dynamics\GP2013\AddIns". If you have installed Great Plains into another location, you should specify it. Otherwise, the Exactor Great Plains 2013 Plug-in will not work. You will be also given an option of choosing (2) user groups: all users or just a current user. Click "Next" to proceed. If the User Account Control is enabled on your computer, click “Yes” to continue. 2014 © EXACTOR SALES TAX COMPLIANCE SERVICES PAGE 5 EXACTOR GREAT PLAINS 2013 PLUG-IN INSTALLATION & USER GUIDE - APRIL, 2014 If you are making a clean installation of the Exactor Great Plains 2013 Plug-in, you will be prompted to provide the Great Plains database connection settings. Fill in the required details and click "Save". The last window will let you know when the installation is completed, and that the module has been successfully installed. Click the "Close" button to close the installer. 2014 © EXACTOR SALES TAX COMPLIANCE SERVICES PAGE 6 EXACTOR GREAT PLAINS 2013 PLUG-IN INSTALLATION & USER GUIDE - APRIL, 2014 Uninstalling the Exactor Plug-in To uninstall the Exactor Great Plains 2013 plug-in: Close Great Plains 2013; Navigate to Start\Control Panel\All Control Panel Items\Programs and Features; Right-click on the "Exactor – Microsoft Dynamics GP2013 Plug-in" entry; Select "Uninstall"; Follow the steps of the uninstallation wizard. 2014 © EXACTOR SALES TAX COMPLIANCE SERVICES PAGE 7 EXACTOR GREAT PLAINS 2013 PLUG-IN INSTALLATION & USER GUIDE - APRIL, 2014 SETTING UP EXACTOR PLUG-IN WITHIN GREAT PLAINS 2013 Once the Exactor Great Plains 2013 Plug-in is installed, a user should configure their Exactor Merchant Account information in the Exactor Great Plains 2013 Plug-in. This is required to make sure that the Great Plains 2013 system communicates correctly and accurately with the Exactor System to calculate sales tax and store transaction information. To set up the Exactor Merchant Account, a user must navigate to: Microsoft Dynamics GP Tools Setup Company Tax Schedules The Tax Schedule Maintenance will open in a new window. Click on “Additional” and then proceed to “Exactor Account Setup”. 2014 © EXACTOR SALES TAX COMPLIANCE SERVICES PAGE 8 EXACTOR GREAT PLAINS 2013 PLUG-IN INSTALLATION & USER GUIDE - APRIL, 2014 Single Merchant Mode The "Exactor Account setup" window automatically opens and a user is prompted to complete the following information: 1. Account Number and User Name. Fill in the details exactly as you received them from Exactor. User name is case-sensitive. Note: Exactor's security system is set so that unless there is an exact match between these two fields, the Exactor plug-in won’t be able to communicate with the Exactor system. 2. SKU source. Exactor allows a user to select the source of SKU info used to identify products sent to the Exactor system. There are two options: Class ID On selection of this option, the SKU code field in transaction details will be populated with a product’s Class ID. If a product has no Class ID, the SKU code field will be left empty. Item Number The SKU code field in transaction details will be populated with a product’s Item Number. A user may view an Item Number and/or Class ID of any product by navigating to Item Maintenance (Inventory -> Item). 3. Commit Taxes. Select in which way transactions will be committed for tax filing and reporting purposes. The Exactor Great Plains 2013 Plug-in provides users with 2 options: Invoice Date (Accrual Basis). If you select this option, transactions will be committed to Exactor for tax filing and reporting purposes using the invoice date; transactions will be committed upon posting of an invoice. Date Payment Is Received (Cash Basis). If you select this option, transactions will be committed to Exactor for tax filing and reporting purposes only when a payment is received and applied to an invoice. 4. Effective Date instructs the Exactor Great Plains 2013 Plug-in to process transactions that have a sale date equal to or later than the Effective Date, up to the current date. The default value is the first day of a current month. 5. Process Batch Transactions. This option is used to calculate sales tax for a batch of invoices and populated the sales tax into every invoice of a batch. Setup the scheduler component of the Exactor plug-in to process transactions missed in the general workflow, such as recurring transactions. 2014 © EXACTOR SALES TAX COMPLIANCE SERVICES PAGE 9 EXACTOR GREAT PLAINS 2013 PLUG-IN INSTALLATION & USER GUIDE - APRIL, 2014 The scheduler has got the following options: Disabled (processing of batch transactions to be initialized manually). Every 10 minutes (automatic processing of batch transactions to be launched every 10 minutes). Every hour (automatic processing of batch transactions to be launched hourly). Every day (automatic processing of batch transactions to be launched daily). Configure the "Show Progress Bar" option to enable or disable the progress window that can be displayed in the bottom right corner of your screen to notify you about the current progress of processing the batch transactions. Click on the "Update" button of the "Exactor Account setup" window to save the Exactor Plug-in’s configuration settings. If the configuration was saved successfully, the corresponding message will be displayed. Note: By clicking the "Update" button you also restart the scheduler component of the Exactor Plug-in. Multi-Merchant Mode In the Multi-Merchant mode, the Exactor Great Plains 2013 Plug-in supports reporting transactions to multiple Exactor merchant accounts within 1 company file. To enable multi-merchant reporting, you need to map all Exactor merchant accounts to the invoice number prefixes accordingly. 1. Close the Microsoft Dynamics GP2013. 2. Browse to the C:\ProgramData\Exactor\ folder of the computer where the Exactor Plug-in is installed and open the settings.ini file with the Notepad editor. 3. Under [General] enable the Multi-Merchant mode modifying false to true in mutliMerchantModeActivated. 4. Under [Mapping] enter the merchant mapping details, namely an Exactor merchant account and the corresponding invoice number prefixes. 5. Save changes and close the settings.ini file. 6. Restart the Microsoft Dynamics GP2013. 2014 © EXACTOR SALES TAX COMPLIANCE SERVICES PAGE 10 EXACTOR GREAT PLAINS 2013 PLUG-IN INSTALLATION & USER GUIDE - APRIL, 2014 The next step is to add each Exactor merchant account that you mapped in the settings.ini file. Click the "Add" button. In a new window enter an Exactor merchant account number and a user name. Click "OK". Repeat the procedure with all Exactor merchant accounts that you mapped. Congratulations! You have successfully installed and configured the Exactor plug-in for Microsoft Dynamics GP 2013. 2014 © EXACTOR SALES TAX COMPLIANCE SERVICES PAGE 11 EXACTOR GREAT PLAINS 2013 PLUG-IN INSTALLATION & USER GUIDE - APRIL, 2014 PRODUCT MAPPING After setting up the Exactor account information, the user should proceed to mapping products to Exactor Unified Codes ("EUC"). Product Mapping is the term used when it is necessary for the Exactor System to identify the type of products sold in order to correctly apply taxability rules. Exactor applies its internal Exactor Unified Code ("EUC") to determine which rules apply to a product/service in the given taxing jurisdiction. For example, services and products such as clothing and food may have special taxability rate in various locations. Because different taxes are applied to different product categories, Exactor requires its customers to map any products which may require special taxability rules to the EUC codes, so that the Exactor System can provide an accurate calculation in real time without disrupting the transaction flow. When using the Exactor Sales Tax Compliance Service, the internal Microsoft Dynamics GP 2013 tax rules are not applied. As part of the setup process, the Exactor Plug-in resets all Microsoft Dynamics GP 2013 internal tax rates to 0, to assure there is no conflict with the Exactor processes and tax calculations. Any change that a user makes to this process, such as changing the internal Microsoft Dynamics GP 2013 rates, results in tax calculation errors. Product mapping is performed from within the Exactor Merchant Website and NOT from within the Microsoft Dynamics GP 2013 system. As part of the tax calculation process, the Exactor Plug-in transmits the SKU information for each product in a sales order or invoice to the Exactor System. SKU information should be input to the Exactor Merchant Website mapped to an appropriate EUC code. Based on how a product is mapped on the Exactor Merchant Website, the Exactor System then applies appropriate tax rules and rates to each separate line item. Product Mapping SKUs to EUCs Export the list of items to a CSV file. Copy the column with product SKUs to a new spreadsheet. Add SKU Range, SKU Description and EUC columns and map your products to the most appropriate Exactor EUC codes. Exactor has a bulk upload option for importing the Product Mapping file into the Exactor System. For more information on EUCs and Product Mapping on the Exactor Merchant Website, see Product Mapping in the Exactor User Guide. 2014 © EXACTOR SALES TAX COMPLIANCE SERVICES PAGE 12 EXACTOR GREAT PLAINS 2013 PLUG-IN INSTALLATION & USER GUIDE - APRIL, 2014 ENTITY EXEMPTION The Exactor Great Plains 2013 Plug-in allows applying a user's exemption information, and cross-reference between a buyer's personal exemption and any given transaction. Once an entity exemption is created on the Exactor Merchant Site, any sale to that customer pre-loads and cross references the exemption information of that customer. The Exactor Great Plains 2013 Plug-in sends a customer ID to the Exactor merchant site. If a given customer ID is mapped in the corresponding entity exemption on the Exactor merchant site, the taxes are not calculated for this customer and are returned to the Exactor Plug-in as $0.00. The Entity Exemption Mapping is performed on the Exactor Merchant Site, not in the Exactor Great Plains 2013 Plug-in. To create an exemption entity, log in to your Exactor merchant account and navigate to: Exemption Management Create Exemption Fill in the Customer Details and the Exempt State Details. Attach an Exemption Certificate copy. Pay attention to the Customer ID field. Enter a customer ID the Great Plains 2013 system. For more information on ECNs and Entity Exemptions on the Exactor Merchant Website, see Exemption Management in the Exactor User Guide. 2014 © EXACTOR SALES TAX COMPLIANCE SERVICES PAGE 13 EXACTOR GREAT PLAINS 2013 PLUG-IN INSTALLATION & USER GUIDE - APRIL, 2014 USING THE EXACTOR PLUG-IN WITHIN GREAT PLAINS 2013 Once the Exactor Plug-in is installed and set up within the Microsoft Dynamics GP 2013 system, and the Exactor Merchant Site information is configured, a user is ready to run Great Plains 2013, allowing the Exactor Plug-in to do the sales tax calculation and reporting automatically. The following sections of the Exactor Great Plains Plug-in User Guide describe: The tax calculation using Exactor when creating an invoice or sales order; Tracking the taxes calculated by Exactor; The difference between a Committed Transaction and a Calculation Only Transaction. TAX CALCULATION WHEN CREATING A SALES ORDER / INVOICE Note: In order to calculate taxes correctly and reliably and for accurate tax reporting, you must always use the Exactor plug-in. Disabling or bypassing Exactor plug-in may result in inaccurate tax calculations and tax reporting. Using other methods for tax calculation may result in double taxes being calculated and added into the invoice. For handling tax calculation, the Exactor plug-in integrates into two Great Plains 2013 forms: Invoice Entry (IVC) and Sales Transaction Entry (SOP) forms. The Exactor Plug-in overrides the tax calculation rules of Great Plains 2013 and calculates the sales tax in real-time when any of the transaction data that the Exactor Plug-in monitors is changed – Ship To address (3), line items (4), trade discount, freight, or miscellaneous (5) Create a transaction as you normally do; Click on "Save" (1) or "Post" (2) instructing the Exactor Great Plains 2013 Plug-in to perform the tax calculation and commit the transaction to the Exactor merchant site for reporting. Sales Transaction Entry: 2014 © EXACTOR SALES TAX COMPLIANCE SERVICES PAGE 14 EXACTOR GREAT PLAINS 2013 PLUG-IN INSTALLATION & USER GUIDE - APRIL, 2014 Invoice Entry: After a transaction is saved or posted, a user can view the calculated tax within the Invoice Tax Summary Entry. The sales tax calculated by Exactor is identified as "Sales Tax". The Exactor Plug-in disables internal tax calculations of Great Plains 2013 to prevent the possibility of double tax calculations on a transaction. All other line items other than the Exactor’s tax line item are removed. 2014 © EXACTOR SALES TAX COMPLIANCE SERVICES PAGE 15 EXACTOR GREAT PLAINS 2013 PLUG-IN INSTALLATION & USER GUIDE - APRIL, 2014 MULTI-MERCHANT MODE The Exactor Great Plains 2013 plug-in supports the functionality of reporting the transactions to multiple Exactor merchant accounts within a single company database. The Exactor Plug-in can be configured to commit transactions to different merchant accounts based on the transaction document number prefix. Configuration. A user can enable or disable the MultiMerchant mode by modifying the settings.ini file that is located in the C:\ProgramData\Exactor\ folder. Under [General] in "mutliMerchantModeActivated" set value "true" to enable the Multi-Merchant mode or set value "false" to disable it. How it works. If a transaction document number starts with a prefix that was mapped under [Mapping] in the settings.ini file, the transaction is committed to a corresponding Exactor merchant account as specified in the [Mapping] section. Otherwise, a transaction is committed to a default Exactor merchant account configured in "defaultMerchant" under [General]. SUPPORTED TRANSACTION TYPES The Exactor Great Plains 2013 Plug-in supports the following types of transactions: Invoice, Fulfillment Order and Return transaction types (calculate and commit tax); Order and Quote transaction types (only calculate tax). The Back Order transactions are ignored by the Exactor Plug-in. 2014 © EXACTOR SALES TAX COMPLIANCE SERVICES PAGE 16 EXACTOR GREAT PLAINS 2013 PLUG-IN INSTALLATION & USER GUIDE - APRIL, 2014 CALCULATION ONLY TRANSACTIONS AND COMMITTED TRANSACTIONS Exactor allows a user to commit transactions on the date a transaction was created or on dates that are later than the date when a tax calculation occurred. This is used when there is a time interval between the moment an order is created and a delivery occurs. The delayed commitment enables a user to commit transactions when revenue is recognized, at a date that could be subsequent to when a calculation took place. These two methods are implemented in the Exactor plug-in using the following types of operations in the Exactor System. Tax Calculation Request The Exactor System performs an accurate tax calculation based upon transaction data entered in a transaction document. The transaction data and tax information are transmitted to and stored in the Exactor System, but ARE NOT used for reporting or tax filing purposes. Committed Sales Transaction The sales tax is calculated, and then the transaction data and taxes are sent to the Exactor System, and ARE used for tax reporting and filing purposes. The "Committed Transactions" report can be found under the "Reports" menu of the Exactor merchant site: 2014 © EXACTOR SALES TAX COMPLIANCE SERVICES PAGE 17 EXACTOR GREAT PLAINS 2013 PLUG-IN INSTALLATION & USER GUIDE - APRIL, 2014 The Exactor Great Plains 2013 Plug-in supports both types of operations. The behavior of Exactor plug-in depends on the accounting method specified by a merchant in the "Exactor Account setup" window. Accrual Basis. A tax calculation request is sent to the Exactor merchant site when an invoice is created or some important transaction data that are monitored by the Exactor plug-in have been modified (line items, address information, etc.). When a user clicks on "Save" (1) or "Post" (2) button, a transaction is committed. A user can view calculated taxes in their Exactor merchant account under "Committed Transactions" report. 2014 © EXACTOR SALES TAX COMPLIANCE SERVICES PAGE 18 EXACTOR GREAT PLAINS 2013 PLUG-IN INSTALLATION & USER GUIDE - APRIL, 2014 Besides, a user can set a Batch ID (2) for the transaction and click "Save" (1) button. Transactions related to this Batch ID will be posted when a user clicks on "Post" (1) to post the given batch using Batch Entry Form and close it (2). 2014 © EXACTOR SALES TAX COMPLIANCE SERVICES PAGE 19 EXACTOR GREAT PLAINS 2013 PLUG-IN INSTALLATION & USER GUIDE - APRIL, 2014 Cash Basis. A tax calculation request is sent to the Exactor merchant site when an invoice is created. The transactions are committed only when a payment is collected. When a user clicks on the "Post" (1) button of the Cash Receipts Entry window (Transactions -> Sales -> Cash Receipts), the transactions related to this payment will be committed: Once completed, a transaction is published under "Committed Transactions" and will be filed with an upcoming tax return. 2014 © EXACTOR SALES TAX COMPLIANCE SERVICES PAGE 20 EXACTOR GREAT PLAINS 2013 PLUG-IN INSTALLATION & USER GUIDE - APRIL, 2014 REFUNDING TAX To refund the sales tax of a transaction that was committed to the Exactor merchant site, open the Invoice Entry form and click on "Delete" (1) and close the form. The Exactor Great Plains 2013 Plug-in will refund the line items and sales tax. After the transaction is deleted, a user can navigate to the "Committed Transactions" report on the Exactor merchant site and see that the line items and taxes are refunded with negative amount. 2014 © EXACTOR SALES TAX COMPLIANCE SERVICES PAGE 21 EXACTOR GREAT PLAINS 2013 PLUG-IN INSTALLATION & USER GUIDE - APRIL, 2014 PLUG-IN SCHEDULER The Scheduler is an integral part of the Exactor Great Plains 2013 Plug-in. It schedules the processing of all unprocessed transactions that are found in the database to calculate tax for them. A user can set an interval (1) with which the Exactor Plug-in will be processing transactions. When a user is logged into the Great Plains 2013, the Scheduler is checking whether to start processing transactions by checking the next start time. If the time of next start time has already passed, it starts immediately; otherwise it schedules the next start time. To run the processing of batch transactions manually, open the "Exactor Account setup" window and click on the "Process" (2) button. This action interrupts the current processing of transactions that may be running on schedule. Note: Each time a user updates the account information, the Scheduler is reset and it force-starts at the current time. If the number of unprocessed transactions is more than 10, the Exactor Plug-in will display a notification window with the following messages: On start: On completion: A user may enable a progress bar (3) window to display the current transaction being processed, the number of processed transactions and the total number of unprocessed transactions to be processed. By clicking the "Stop" button, a user can interrupt processing of transactions. 2014 © EXACTOR SALES TAX COMPLIANCE SERVICES PAGE 22 EXACTOR GREAT PLAINS 2013 PLUG-IN INSTALLATION & USER GUIDE - APRIL, 2014 FAILED TRANSACTIONS Every transaction that couldn’t be processed by the Exactor Plug-in can be found in the "Failed Transactions" form that can be accesses at Microsoft Dynamics GP -> Tools -> Setup -> Company -> Tax Schedules -> Additonal -> Exactor Account setup -> Show Failed Transactions. Thank You Thank you for using the Exactor Sales Tax Compliance Service and the Exactor Magento Plug-in. For further information, please contact Exactor Customer Service at 866-601-3378, or send an email to [email protected]. 2014 © EXACTOR SALES TAX COMPLIANCE SERVICES PAGE 23
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