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INSIDE
Baptist Tipton’s new blood draw station
Baptist Golden Triangle receives award for
provides more convenient service for patients clinical excellence
30-year Shrine School partnership is life
changing for Baptist Trinity colleagues
Baptist colleagues to take 2013 Employee Opinion Survey online May 20–June 24
New online option offers more convenience for
colleagues
Baptist colleagues across the system will have an
opportunity to participate in the 2013 employee
opinion survey from May 20 through June 24. This
year, Baptist is very excited to offer the employee
opinion survey online. Colleagues will be able to
complete the survey any time during the survey period,
even from the comfort of their homes. The purpose of
the employee opinion survey is to measure satisfaction
and to make improvements where needed.
“The employee opinion survey is an excellent way for
our team to provide us with feedback about their jobs as
well as the organization,” said John Lacy, vice president
of Human Resources. “We recognize the contributions
our colleagues make on a daily basis and greatly value their opinions. By
offering the survey online, colleagues will have the flexibility to participate in
this process at their convenience and will no longer have to rely on selected
dates and times to come in and take the survey. Our goal is 100 percent
participation.”
A link will be provided to colleagues to complete the survey online. If
colleagues prefer to take the survey in written form, each entity will offer a
limited number of sessions. Specific survey times will be communicated at
each entity. All surveys are confidential.
“We want all Baptist colleagues to be extremely satisfied with their work,
their team and their organization, “ Lacy said. “We also want all colleagues to
feel comfortable voicing their opinions and suggestions so that we can
continue to be the Best Place To Work in the communities we serve. Every
opinion counts.”
Edge appointed to lead the Baptist Cancer Center
Baptist leadership recently announced that
Dr. Stephen B. Edge, a well-known and wellrespected oncologist, will be the new
director of the Baptist Cancer Center.
Dr. Stephen Edge
He will assume his new position in July
2013. His duties include oversight of the
construction of the new Baptist Cancer
Center building, slated to open in 2014 on
the Baptist Memorial Hospital-Memphis
campus.
Dr. Edge comes to Baptist from Roswell Park Cancer Institute in
Buffalo, N.Y., where he most recently served as the Alfiero Foundation
Endowed Chair in Breast Oncology in the department of surgical
oncology. He serves on the Board of Directors of the National
Comprehensive Cancer Network and as a co-chair of the Technical
Expert Panel for the Centers for Medicare and Medicaid Services.
baptist100.org
Nationally recognized for his clinical and research work, Dr. Edge is
one of the original five members of the team who developed an
outcomes database for the National Comprehensive Cancer Network.
While at Roswell Park, he led the implementation of a Breast Outcomes
Database.
“With such an esteemed and visionary leader at the helm, Baptist
will be one big step closer to bringing a whole new level of cancer care
to the Mid-South through the Baptist Cancer Center,” said Jason Little,
executive vice president and chief operating officer.
In March of this year, the state of Tennessee approved Baptist’s
certificate of need to build the Cancer Center at 50 Humphreys, where
it would be in closer proximity to services cancer patients need, such as
physician offices and multidisciplinary clinics.
The Cancer Center will be the first of its kind in the area, and a
groundbreaking ceremony is planned for early summer.
baptistonline.org
CALENDAR
GuideStone Representative Schedule
Dates and times are subject to change. Please contact your facility’s human
resources office for information. Baptist colleagues can contact David Proctor
at 901-226-3516 or e-mail [email protected].
May 22..............................................Baptist Tipton
May 29.....................................Baptist Huntingdon
May 23..................................................NEA Baptist
May 30.............................Baptist Golden Triangle
May 28............................................Baptist DeSoto
May 30.......................................Baptist Union City
NEWS AND EVENTS
Baptist Golden Triangle receives
award for clinical excellence
Only hospital in Mississippi to win award
The Retreat and Refresh Stroke Camp, sponsored by Baptist, is
teaming up with the Memphis Redbirds during National Stroke
Awareness Month. Enjoy a Redbirds baseball game, and $4 from
each ticket sale will be donated back to support the Retreat and
Refresh Stroke Camp. Purchase tickets at a special price for one of two
remaining Friday games this month, May 24 and May 31. Visit the
system MyBaptist page to fill out the ticket reservation form.
About the Camp
For stroke survivors and their caregivers, finding ways to cope with a
new way of life can be difficult; however, since 2004, the Retreat and
Refresh Stroke Camp has made that transition a little easier.
Retreat and Refresh Stroke Camp provides stroke survivors and caregivers an informal weekend for education, relaxation, socialization and
support.
During the education session at camp, attendees learn about new
technologies, services and equipment. Campers are also informed on
topics such as speech and language resources, handicapped recreational
equipment, diabetes, physical therapy, depression and nutrition.
Retreat and Refresh Stroke Camp also provides survivors and caregivers with various therapy treatment options that can be used at home.
If you or your loved one has suffered a stroke, support groups are
available at Baptist Memphis for all caregivers and survivors. The group
meets the first Wednesday of each month from 10-11:30 a.m. in the
Powell Library at Baptist Memphis.
For more information about the Baptist Stroke Support Group, call
Carlene McAllister at 901-861-5700.
Join the Kroc Center for a Zumbathon on Saturday, May 18 from
9-11:30 a.m. The Kroc Center Zumba instructors will lead the dance
party. Snacks and water will be available, but participants can also
bring their own. The cost of the Zumbathon is $5. Visit
Krocmemphis.org for more information.
Baptist Women’s Health Center will have its mobile mammography unit at Christway Outreach, located at 1264 Florida, on
June 8 from 10 a.m. to 2 p.m.. Screening mammograms are available. To make an appointment, please call Annetta Kilpatrick at
901-743-2848.
Baptist Memorial Hospital-Golden Triangle was recently given a 2013
VHA Leadership for Clinical Excellence award. The facility was one of
only 10 acute care hospitals larger than 250 beds and the only hospital in
Mississippi to receive the distinction. The award honors hospitals for
achieving national performance standards for all three Leadership award
categories: clinical quality, safety and patient experience.
The VHA Leadership Award for Clinical Excellence recognizes organizations that achieve top performance in care measures tracked by the
Centers for Medicare and Medicaid Services. Winners are selected based
on a composite score consisting of three elements: 1) Value-Based
Purchasing Total Performance Score, which includes Core Measures and
the Hospital Consumer Assessment of Healthcare Providers and Services
survey results; 2) 30-day readmission rates; and 3) Medicare cost data.
The award was presented at the May 1 VHA national meeting in Las
Vegas, NV.
“Our doctors, nurses and staff are the reason we won this distinguished national award. I am proud that we represent the only hospital in
Mississippi to win this award,” said Paul Cade, administrator and CEO of
Baptist Golden Triangle. “We all work hard every day to provide quality
clinical care to all of our patients,” he added.
“This award recognizes the quality care we provide and our dedication
to providing not only consistently high levels of clinical care but also our
efforts to continually improve that performance to produce better
outcomes for our patients,” added Baptist Golden Triangle Chief Medical
Officer Jack Reed, MD.
VHA is made up of 1,350 not-for-profit health care organizations and
72,000 non-acute care providers nationwide that work together to drive
maximum savings in the supply chain and identify and implement best
practices to improve efficiency and clinical outcomes.
The statutes of the LORD are right, rejoicing the heart; the commandment of the LORD is pure, enlightening the
eyes; The fear of the LORD is clean, enduring forever; the judgments of the LORD are true and righteous altogether.
psalm 19:8-9
Page 2
AROUND THE SYSTEM
Baptist Tipton’s new blood draw station provides more convenient service for patients
Baptist Memorial Hospital-Tipton formed an
Outpatient Patient Family Centered Care
Committee to improve service and patient satisfaction scores. One recent suggestion was to
place a blood draw station in the registration
area to make the process easier for patients.
Kathy Taylor, phlebotomist, draws blood from
patient Betty Faye Hill at the new blood draw
station at the Baptist Memorial Hospital-Tipton.
registration was a great way to address the question on patient satisfaction surveys regarding
“Ease of Finding Your Way Around the Facility.”
“We wanted patients to get their blood drawn
in the front of the hospital before going to
Radiology so they would have an easier time
maneuvering through the hospital,” said Myra
Cousar, director of Human Resources at Baptist
Tipton. “The new blood draw stations will also
keep the patients away from the traffic near the
Emergency Room.”
“The director of registration graciously gave
up her office to make room for the draw station,”
said Cousar. “Maintenance colleagues worked
very hard to remodel the room, which looks
amazing. They also installed larger doors so the
area will be handicap accessible as well as
private. The colleagues in both registration and
lab have worked together to work out the kinks
in the process. All in all, it has been a cooperative effort to make a change in our processes to
enhance our service and safety for our patients.”
The Patient Family Centered Care Committee
also agreed that placing the draw station in
The blood draw station is open from 8 a.m. –
6 p.m. Monday–Friday.
Annual Pink Ribbon Open grants Baptist Women’s Health Center $40,000
The Baptist Memorial Health Care Foundation recently received a grant from the Pink Ribbon Open
Benefitting Breast Cancer Research in the Mid-South on April 29. Presented by the Breast Cancer
Eradication Initiative, the Pink Ribbon Open has granted more than $2.6 million to help fight breast
cancer in the last 19 years.
The $40,000 grant is for the Women’s Health Center’s diagnostic breast exams.
“For the past five years, we’ve received anywhere from $36,000-$40,000 from the Pink Ribbon Open
and the money has been spent on direct patient care,” said Mandy Payne, manager of the Women’s
Health Center. “This money has allowed us to serve an additional 60-70 patients each year, mainly for
diagnostic exams.”
Pictured left to right, the Baptist Memorial Hospital for Women team: Mandy Payne, pro golfer Libby Smith, Beth
Turner and Rosalee Thompson. Not pictured, Nicholas Lewis.
NEA Baptist Charitable Foundation offers free healthy lifestyle program for kids
The NEA Baptist Charitable Foundation is taking a proactive approach
to combating obesity in children.
The Center for Healthy Children is offering two three-week summer
sessions that focus on helping children and their families learn to live a fit
way of life through nutrition and physical activity. The program is free of
charge for children ages 8-12 with a body mass index of 25 or greater and
requires parental involvement. The first summer session will be held June
10 – June 28, and the deadline to register is June 3. The second summer
session will be from July 8– July 26, and the deadline to register is July 1.
Sessions include discussions on nutrition, self-esteem and other
various subjects for the entire family. Life skills on how to choose foods
wisely through label reading, portion control and eating on the go will be
taught in the nutrition classes. Children will learn how to have fun while
they exercise through new activities such as martial arts, dance and team
sports.
In addition to the structured program, the Center for Healthy Children
has a fitness room children are able to explore during free play. The
specially designed fitness room includes a rock-climbing wall, hydraulic
resistance machines, Dance-Dance Revolution groove pads, Wii games
and stationary bicycles. The children also have use of the indoor swimming pool and indoor track at the NEA Baptist Clinic Wellness Center
located at 2617 Phillips Drive.
For more information about the NEA Baptist Charitable Foundation
Center for Healthy Children or to download an application, log on to
neabaptistfoundation.org or contact Jennifer Martinez at 870-336-1760.
The Center for Healthy Children is one of five programs offered free to
the public through the NEA Baptist Charitable Foundation, a subsidiary of
the Baptist Memorial Health Care Foundation. The program’s purpose is
to teach, motivate and guide overweight children and their families to
build a solid foundation of proper nutrition and regular exercise for a
healthy lifestyle.
Page 3
Baptist North Mississippi’s Service First Champion puts her patients first
Baptist Memorial Hospital-North Mississippi recently recognized
Amanda Word as second quarter Service First Champion.
said Kyle Fallin, a collegue who nominated Word.
Word is a member of the Diagnostic Center team, which was scheduled
for the state inspection in the Nuclear Medicine and PET/CT areas. Word
was scheduled to be off but volunteered with her manager’s approval to
come in that day to make sure everything was ready for the inspection.
Before the state inspector arrived, Word received a phone call that her
mother had been taken to the hospital and was placed on a ventilator in
the ICU. Although she was urged by her manager and other colleagues to
leave to be with her family, Word decided to stay and treat her patients for
the day, and help prepare for the state inspection.
She stayed in constant contact with her family and the doctor, with the
doctor ensuring her that her mother would be OK. Word saw all of her
patients for the day, and the PET department passed its state inspection
with flying colors!
“Amanda is a perfect example of ‘service first’ and definitely went
above and beyond to ensure her department and patients received the
care they deserved all while experiencing a crisis within her own family,”
Bill Henning, administrator and CEO of Baptist Memorial Hospital-North
Mississippi, presents Amanda Word with the second quarter Service
First Champion award.
Baptist nurses participate in new AKEEP program for rapid entry into RN-BSN program
Health Sciences, Baptist Memorial Hospital-Memphis, Baptist Memorial
Hospital-Collierville and Baptist Memorial Hospital for Women.
The target audience for the program is Associate Degree and Diploma
RNs from any of the three partner hospitals.
The course schedule includes six all-day workshops with one per
month rotated among the three Baptist hospitals. RN participants will be
given release time from work to attend the workshops.
Benefits to Participants
•Enhanced ability to advance patient safety and evidence-based nursing
practice
Pictured left to right are the first cohort of nurses to participate in the new AKEEP
project. Amy Story, Kerry Griggs, Ginna Horne, Letitia Young, April Harlan and
Patricia Martin from Baptist Women’s; Lynne Lancaster and Leigh Stovall from
Baptist Collierville; and Jill Gribble, Lawanda Hicks, Lois Curle and Megan Fowler
from Baptist Memphis.
Baptist College of Health Sciences launched the first cohort of 12
nurses in the Advancing Knowledge to Enhance Evidence-based Practice
program led by Dr. Ramona Patterson, assistant professor of Nursing.
AKEEP is a new project at Baptist that targets rapid entry of practicing
registered nurses into a registered nurse to Bachelors of Science in
Nursing program, in response to the Institute of Medicine’s recommendation for an 80 percent BSN workforce by 2020.
This pilot project provides an opportunity for RNs to participate in
learning at the BSN level and to acquire a basic understanding of nursing
research and evidence-based practice. Team learning will target
evidence-based nursing practice needs through quality improvement
projects at partner hospitals.
•Professional development and certificate of completion
•Taking the first step in advancing education toward a BSN degree
•3 hours college credit for nursing research (BSN level)
•Food, beverage, books, and supplies will be provided for workshop
participants
Benefits to the Organization
•Builds the BSN educational capacity of Baptist workforce nurses toward
IOM goals
•Strengthens evidence-based nursing practice for Baptist units and
hospitals
•Quality improvement needs targeted through participant evidence-based
projects
.
The current participants and project partners are Baptist College of
Page 4
MORE NEWS AND EVENTS
30-year Shrine School partnership is life changing for Baptist Trinity colleagues
Baptist Trinity Home Care and Hospice was recently recognized by
Memphis City Schools for 30 years of partnership with the Shrine School,
a Memphis public school for children with disabilities.
Alice Harrington, Baptist Trinity assistant case manager and longtime
champion and volunteer for the program, accepted the award and
describes what the partnership means to the colleagues, Shrine School
staff and the students.
The relationship between Baptist Trinity and the Shrine School has been a
long and wonderful experience. Thirty years ago, the leaders of Baptist Trinity
wanted to do something for the community. The Adopt-a-School program was
in the early years and they thought this would be a good connection. In those
days the youth that attended the school were able to come to Trinity and
“work,” putting folders together for the nurses to take out into the homes. The
staff and the young people learned from each other but most of all they became
friends.
As time rolled on Trinity went with computers and there was no need for
folders. But that did not stop the relationship that had now become a family
relationship. For years, each department would take a class to do parties, have
special Christmas presents for each child, and would be there for the teacher
when they needed help to do a project or go on a field trip. The departments
gained more than the kids because of the magic word ‘love.’ These children are
all physically challenged, but they can make you feel so good being with them
because they are happy. No matter how you feel when you go into the school you
come out richer because of what the kids give to you.
Lately, Trinity has been playing basketball and they are still trying to win.
(The school is undefeated.) Each person that has played or just gone to cheer
realize that winning is not the reason they are there; it is having fun with the
kids. Trinity has also taken part in the National Day to Read where a chosen
book is read in all public schools on one certain day. Attendance in any place,
work, school or an organization is important, and Trinity encourages the kids
to come to school by awarding a monetary gift and certificate to each student
Baptist Memphis celebrates Nurses Week with a
display of old nursing paraphernalia
Nancy Harris, clinical manager at Restorative Care, has gathered old nursing paraphernalia throughout the years and put it on display for colleagues to enjoy during
Nurses Week at Baptist Memorial Hospital-Memphis. The display included textbooks and hand-written notebooks from the 1920s, a physician’s bag filled with supplies and nursing caps from coworkers when they graduated.
Alice Harrington accepts the 30-year recognition from Memphis
City Schools for the Baptist Trinity Shrine School partnership.
having perfect attendance that semester as well as a trophy at the end of the
year. They have awarded trophies to as many as six one year and several children have had perfect attendance for over five years straight. Also, those that
have earned for that grading period perfect attendance, academic achievement
and/or citizenship improvement receive ribbons to recognize them.
Every year at the start of school Trinity has a school supply drive for paper
products, cleaning supplies and sweat pants. Trinity helps with the Halloween
and Valentine treats for every child as well as pizza for the high school
Valentine dance. The staff is always honored with a nice luncheon in the
spring.
Walking the halls of this very special school is a treat and humbling experience. We all are not perfect and often complain about life, but these children
and their wonderful staff will make you feel so good when you leave. Shrine
School is not a school, it is a family, and Baptist Trinity has been honored to be
a part of it.
Baptist DeSoto’s inaugural Baby Fair attracts new
and expecting parents
A couple gets instructions from a Baptist Memorial Hospital-DeSoto colleague at
the 2013 Baby Fair for expectant parents, new parents and families Saturday, May
4. The free fair offered fun educational seminars and tours of the newly renovated
labor and delivery wing, the Women’s Pavilion.
Page 5
CLASSIFIEDS
HOUSEHOLD
■ Dark oak dining room table with four
chairs, China cabinet and server. Table top
measures 76 X 39.75." Measurement
includes 1 leaf which is 14." Table will seat
six. One captain chair with arms. Chairs
with nice cushioned seats. Very good condition. Can email pictures to you. Call 901604-1725 or 901-496-1071 and leave message. Asking price $650.
MISCELLANEOUS
■ White Toro 6.5 hp lawn mower for sale,
$75. Call 901-849-8104.
■ 1.002 Carat Scott Kay engagement ring
with Whiteflash diamond. AGS appraisal
included. Matching band also available.
Call for price. Rooms-to-Go loveseat with
pillows, rarely used, 2 years old, gold tone,
great condition, $200. Louis Vuitton
Boulogne Multicolor purse. Digital Sony
picture frame, $45. Call Cassandra at 870319-3058.
VEHICLES
■ 2003 Harley Davidson super glide, lots of
chrome, low miles $7,500. Call 901-3562445.
■ Can-Am 400 Outlander 4-wheeler, 2011
model, 132 miles, 22 hours. Oversized tires
and aluminum rims. Front and rear
bumpers. Excellent condition, $4,700. Call
901-569-4801.
■ 2012 Nissan Titan SV trim level crew cab.
White with grey interior. Only 6,000 miles.
Excellent condition. Like new. Asking
$24,000. Please call 901-606-5922.
■ Fences, decks, arbors. Free estimates. Call
Patrick Murphy at 901-323-0777 or 901-3401908.
■ Interior painting, trim installation, most
home repairs, decorative textures and finishes. Free estimates. Please call Charles:
901-246-7129.
■ Car detailing including wash, vacuum etc.
Will come to you. Please call Kevin at 901573-4300.
■ Car washing packages available including
hand car wash, windows cleaning, tires
shine and wheel wale cleaning. Standard
package includes basic package plus door
jams, vacuum, dash and cup holding
cleaning. Call Sam at 901-830-1574.
■ Remodeling, concrete slabs, roofing/siding/gutters and interior projects. Fences
and decks, Elite Home Solutions, call
Jeremy Evans at 901-828-6815 for free estimates and inspections. Licensed and bonded.
■ Best prices on blinds, shades, and shutters. Certified professional installations
and quick delivery. Residential and commercial. Call John at 901-870-4636.
■ Home building and home repairs at an
affordable, fair price. RAM Contractors
handles all phases of construction. No job
too large or too small. Call Ronnie at 901355-6734. Licensed and insured.
■ For a free estimate on interior or exterior
paint jobs or any flooring needs you may
have including carpet, tile, linoleum and
hardwood; contact Chad at 901-413-1584.
■ Lawn services: mowing, edging, mulching
or any landscaping needs call Paul Simone
at 901-482-4622. 10% discount for Baptist
colleagues. Free estimates.
REAL ESTATE
■ Spacious 1,750-square-foot three-bedroom
2.5 bath townhome for sale in Highpoint
Terrace (East Memphis inside the loop).
Less than 10 minutes from Baptist
Memphis and walking distance to grocery,
restaurants, and the Greenline. Home well
maintained and move in ready. Freshly
painted interior, attached two-car garage,
extra office/sewing room, private garden
patio, and large walk-in attic. Roof
replaced Dec 2012, new hot water heater
and furnace. $129,500. For more info or to
view, please call Mrs. Bradley at 901-6856000.
PETS
■ Three bedroom, 1.5 bath condo located in
gated community with pool. Excellent East
Memphis location. New stove and refrigerator stay. Laminate flooring downstairs,
almost new carpet upstairs. Contact Chet
Whitsitt 901-484-5689.
■ AKC Lab black male excellent bloodlines,
beautiful puppy. Great family pet or duck
dog, $400. Call 662-404-0636.
■ Horses in need of relocation. Horse #1
named Honey is a 22-year-old palomino
mare. Good with children. Too old for
much else. Quarter horse. Horse #2 named
Ginger 10-year-old buck skin mare. Horse
#3 named Baby, 2-year-old mare. All free
to good home. For more info please call
Leotta or Harold Carpenter at 662-622-7357
or 901-212-1593.
■ Free kittens to good home. Nine weeks
old. Email [email protected] or call
901-493-8760.
CLASSIFIED AD GUIDELINES
Classified ads are published as a
service to Baptist colleagues in each
edition of Baptist Leader. Submissions
for each edition of Leader must be
received by 2 p.m. on the preceding Monday. For any ad, please
include work number and location
for verification purposes and one
non-work number for publication.
Ads run at least once, and will
run as space allows. New ads will
receive preference over repeat ads.
Services and goods offered must
be legitimate and legal, and Leader
cannot be responsible for misprints,
omissions or false advertising. All
ads may be rejected at the discretion of Baptist Memorial Health
Care administration or the editor.
Ads for services and goods must
be offered or wanted by Baptist colleagues, individuals or independent
contractors. Franchises, other nonindependent services, medical,
dental and other clinical services
are not eligible for classified ads.
To submit an ad, e-mail
[email protected] or fax to
901-227-3516.
BMHCC Helpline/Hotline
877-BMH-TIPS
If you have a question about legal or regulatory requirements, suspect any violation of
BMHCC Standards of Conduct, legal or regulatory requirements or suspect that anyone is
committing acts of patient abuse in any form,
call 877-BMH-TIPS. Reports to the hotline
may be made anonymously. Calls are handled
confidentially to the extent allowed by law.
Baptist does not tolerate retaliation for
reports made in good faith. It is the policy of
Baptist Memorial Health Care to admit and
provide services to patients and guests
without distinction due to race, color, age,
religion, sex, national origin, handicap or
disability. Kim Danehower is Baptist’s corporate compliance officer.
SERVICES
Baptist Leader, Vol. 77, No. 10, May 17, 2013
Editor: Rhonda Langston
phone (901) 227-5206; [email protected]
Staff writers: Ashley Compton, Claire Hick, Valerie Robilio,
Alana Hu
P hotographer: Greg Campbell
phone (901) 227-3510; [email protected]
Baptist Leader is published by Corporate Communications, Baptist Memorial Health Care Corp., 350 N. Humphreys Blvd.,
Memphis, Tenn. 38120. It is distributed bi-weekly to all BMHCC entities in the Mid-South. Deadline for article submissions
and classified ads is 2 p.m. Monday prior to publication. Send article ideas and submissions as well as classified ads to
[email protected] or fax to (901) 227-3516. Baptist Leader is printed on recycled paper.