BIS 2.2
Installation manual
en
English
BIS 2.2
| en
3
Table of Contents
1
Legal
5
1.1
Trademarks
5
1.2
Software License Agreement
5
1.2.1
Limited Warranty
5
1.2.2
Remedy
6
2
Introduction
7
2.1
About this Manual
7
2.2
Installer Knowledge
7
2.3
Minimum System Requirements for Server and Client
7
2.3.1
Software and Hardware
7
2.3.2
Server functions and hardware
10
3
Installation
11
3.1
Hardware Installation
11
3.1.1
BIS Server PC Installation
11
3.1.2
Dongle
11
3.2
Software Installation
15
3.3
Network Setup
16
3.3.1
General Information
16
3.3.2
Network Topology
16
3.3.3
Data Exchange
16
3.3.4
Conditions
16
3.3.5
Connecting Network Devices
17
3.3.6
Workstation Networking
18
3.3.7
Checking the Network Settings
20
3.3.8
Checking or Changing the PC's Identification Settings
23
3.3.9
Installing Internet Information Services (IIS)
25
3.4
Installing BIS Software
25
3.4.1
Installing BIS for the First Time
25
3.4.2
Upgrading an Existing BIS Installation
37
3.4.3
Configuring DCOM Settings on a Remote Server
40
3.5
Configuring BIS Client Workstations
51
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en |
BIS 2.2
3.5.1
Configuring BIS Client on a PC Running Internet Explorer 6
3.5.2
Configuring BIS Client on a PC Running Internet Explorer 7
51
57
3.5.3
Firewall Configuration
62
3.6
Installing Connected Hardware
71
3.7
Installing BIS Tools
80
3.7.1
Installing the NetLimiter Driver
81
3.7.2
Installing the Client Information Tool
83
3.7.3
Installing the Change Password Tool
84
3.8
Engine-Specific Installation Information
86
3.9
Migration of Event Log data
86
4
Maintenance
87
4.1
Backup and Restore
87
4.1.1
Back Up a BIS Engine Installation
87
4.1.2
Restore a BIS Engine Installation
90
4.2
View System Errors
92
4.3
Checks
92
4.3.1
Check Hard Disk for Faults
93
4.3.2
Optimize the Hard Disk
93
4.4
Back Up the Server’s Hard Disk
93
4.5
Faults
94
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BIS 2.2
Legal | en
1
Legal
1.1
Trademarks
5
Microsoft®, ActiveX®, Windows® 2000, and XP and Vista are
either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
USRobotics® is a registered trademark of USRobotics in the
United States and/or other countries.
1.2
Software License Agreement
This software relates to security. Limit access to authorized
individuals. This software contains provisions for setting security passwords. Establish appropriate security levels and set
passwords before allowing operating personnel access to this
i
software. Safeguard the original disk against unauthorized use.
Additionally, Bosch Sicherheitssysteme GmbH control panels
contain passwords to prevent unauthorized access. These passwords must also be set and their identity carefully safeguarded.
You may not transfer this program or license to any other party
without the express written approval of Bosch.
1.2.1
Limited Warranty
Bosch Sicherheitssysteme GmbH warrants that the program
substantially conforms to the published specifications and documentation, provided that it is used on the computer hardware
and with the operating system for which it was designed. Bosch
also warrants that the magnetic media on which the program is
distributed and the documentation are free of defects in materials and workmanship. No Bosch dealer, distributor, agent, or
employee is authorized to make any modification or addition to
this warranty, oral or written. Except as specifically provided
above, Bosch makes no warranty or representation, either
express or implied, with respect to this program or documentation, including their quality, performance, merchantability, or
fitness for a particular purpose.
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en | Legal
1.2.2
BIS 2.2
Remedy
Bosch will replace defective media or documentation, or correct substantial program errors at no charge, provided that you
return the item with proof of purchase to Bosch within 90 days
of the date of delivery. If Bosch is unable to replace defective
media or documentation, or correct substantial program errors,
Bosch will refund the license fee. These are your sole remedies
for any breach of warranty.
Because programs are inherently complex and may not be completely free of errors, you are advised to verify your work. In no
event is Bosch liable for direct, indirect, incidental, or consequential damages arising out of the use or inability to use the
program or documentation, even if advised of the possibility of
such damages. Specifically, Bosch is not responsible for any
costs including, but not limited to, those incurred as a result of
lost profits or revenue, loss of use of the computer programs or
data, the cost of any substitute program, claims by third parties, or for other similar costs. Bosch does not represent that
the licensed programs may not be compromised or circumvented. In no case shall Bosch's liability exceed the amount of
the license.
Some states do not allow the exclusion or limitation of implied
warranties, or limitation of liability for incidental or consequential damages, so the above limitation or exclusion might not
apply to you.
Bosch Sicherheitssysteme GmbH retains all rights not expressly
granted. Nothing in this license constitutes a waiver of Bosch's
rights under the U.S. Copyright laws or any other Federal or
state law.
If you have any questions concerning this license, write to
Bosch Sicherheitssysteme GmbH, Postfach 1270, 85504 Óttobrunn, GERMANY.
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BIS 2.2
2
Introduction | en
7
Introduction
Building Integration System (BIS) is a private Internet building
management solution. It combines access control and building
management systems into a single user interface. You can also
manage intrusion, CCTV, fire, and other building systems using
BIS. Developed using OPC (Object Linking and Embedding for
Process Control) standards, BIS instantly integrates OPC-compliant systems.
2.1
About this Manual
This guide covers topics including software and hardware
installation, and logging into BIS for the first time. After the
installation is complete, you can configure BIS 2.2 using the BIS
Manager configuration software, as described in the BIS Configuration online help.
2.2
Installer Knowledge
As the BIS installer, you should understand the following topics:
2.3
–
Installing Windows OS and applications on a server
–
Networking
Minimum System Requirements for Server
and Client
Bosch Security Systems recommends the following specifications
2.3.1
Software and Hardware
BIS 2.2 runs in standalone mode on a PC with the following
operating systems:
–
Windows 2000 Professional SP4
–
Windows XP Professional SP2 and SP3
–
Windows 2003 Server SP2
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en | Introduction
BIS 2.2
In a client/Server environment the BIS Server components
run on the following operating systems:
–
Windows 2000 Professional SP4
–
Windows XP Professional SP2 and SP3
–
Windows 2003 Server SP2
In a client/Server environment the BIS Client components run
on the following operating systems:
i
–
Windows 2000 Professional SP4
–
Windows XP Professional SP2 or SP3
–
Windows 2003 Server SP2
–
Windows Vista Enterprise SP1, Business or Ultimate
NOTE! Primary Domain Controllers (PDCs) and Backup Domain
Controllers (BDCs) are not supported as they do not offer local
user accounts necessary for management systems.
Software requirements are:
–
IIS 5.0 (Windows XP or Windows 2000) or IIS 6.0 (Windows 2003 Server)
–
Internet Explorer 6.0 or 7.0
–
.NET 2.0 SP1 for the BIS server and for a Video Engine client
NOTE! The performance of the system components will depend
largely on the size of the system, i.e. the number of objects
i
under BIS’s control. In general it can be assumed that the
software’s performance will be adequate on a mainstream PC
and a network architecture the response times of which already
meet your needs.
Minimum hardware requirements for the BIS 2.2 Server PC
–
2 GHz Single core CPU
–
1 GB RAM
–
40 GB of free hard disk space
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BIS 2.2
Introduction | en
–
9
VGA graphics adapter with a resolution of 1280 x 1024 and
at least 32k colors
–
100 Mbit Ethernet card (PCI)
–
DVD drive
–
1 free USB or parallel port for dongle
Recommended hardware for the BIS 2.2 Server PC
–
3 GHz CPU
–
1 GB RAM
–
Hard disk: 20 GB of free disk space available
–
VGA graphics adapter with a resolution of 1280 x 1024 and
–
100 Mb Ethernet network card (PCI)
–
DVD drive
–
1 free USB or parallel port for dongle
at least 32k colors
Minimum requirements for the BIS 2.2 Client-PC:
–
2 GHz Single Core CPU
–
1 GB RAM
–
10 GB free hard disk space
–
VGA graphics adapter with a resolution of 1280 x 1024 and
at least 32k colors
–
100 Mbit-Ethernet-Netzwerkkarte (PCI)
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2.3.2
BIS 2.2
Server functions and hardware
Server Function
Required Hardware
System networking (additional
One Ethernet network card
remote computers, network printers, control computers in the local
network.
Single monitor operation
VGA graphics card to support a single monitor
Twin monitor operation
VGA graphics card to support two
monitors
Multiple monitor operation (up to
VGA graphics card to support the
four monitors)
desired number of monitors
Subsystems and external systems
One serial interface COM port per
such as bus couplers (only when
connection (onboard or on an inter-
connected
face expansion card)
directly – not through the network)
Additional log or alarm printers
One serial or parallel interface,
depending on the printer (onboard
or on an interface expansion card)
External devices (for example, DAT
One SCSI controller
drive)
Dongle
Parallel or USB interface
Table 2.1 Server Function and Hardware Description
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BIS 2.2
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Installation | en
11
Installation
BIS 2.2 is delivered on DVD. Refer to Section 2.3 Minimum System Requirements for Server and Client, page 7, for server system requirements.
NOTE! When installing BIS 2.2 on a PC running Windows 2000,
i
3.1
XP, or Server 2003, you must be logged onto the PC with
Administrator rights before beginning the installation. The
Administrator account must have a password.
Hardware Installation
Install and connect subsystems that interface with BIS after
installing the BIS 2.2 software (refer to the hardware documentation).
3.1.1
BIS Server PC Installation
Configure the BIS server computer hardware and the designated operating devices and peripherals. If you are installing
BIS on your own PC, install all the required hardware modules
and components.
NOTE! For more information, refer to:
i
–
Figure 3.1 on page 13.
–
Section 2.3.1 Software and Hardware, page 7 for minimum
PC requirements.
1.
After installing the BIS 2.2 software as described in this
section, configure the system hardware and cabling. Refer
to Section 3.3 Network Setup, page 16.
2.
3.
Connect external devices (for example, printers).
Create the connection between the BIS Server computer
and the system hardware. Refer to Section 3.6 Installing
Connected Hardware, page 71.
3.1.2
Dongle
A dongle protects BIS against unauthorized use. The system
cannot operate without this dongle.
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BIS 2.2
The dongle does not protect the BIS configuration program. You
can load and edit a configuration and use BIS Manager without
installing a dongle at the BIS server. Use Configuration
→ Exe-
cute on the System start/stop tab, or use the Configuration
tab.
USB or Parallel Interface
Install the dongle on the BIS server using a USB or LPT1 parallel
interface. It must remain installed during operation.
CAUTION! If the LPT1 interface also forms the connection to a
printer, the printer must always be on. Turning off the printer
!
causes problems with reading program information. If this
happens, BIS does not function.
If you must turn the printer off (for example, for maintenance),
disconnect the printer cable before turning the printer off.
Dongle on Initial Delivery
A license file (BIS_V22_license_<xxx>.crp), which matches the
dongle hardware, is delivered on its own CD. After installing
BIS, use the Configuration Manager to import this file into BIS.
Refer to the License topic in the BIS Configuration online help.
i
NOTE! View the dongle contents and the licensed features from
the BIS Manager on the server by selecting the Licence tab.
Dongles for Systems with Updated Features
If you add new features to the system after installation, you do
not need a new hardware dongle. You will receive the new
license file from Bosch either on an installation disk or as an
e-mail attachment
If you want to begin the configuration process before you
receive the new license file, place the BIS Configuration
Browser in Demo Mode. Refer to the Enabling New Features
topic in the BIS Configuration online help.
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13
System board
Keyboard
Mouse
VGA
monitor
External Modem
Serial interface (COM1)
Serial Devices
Serial interface (COM2)
Dongle
Printer
Dongle
Local network
Headset
VGA
monitor
If more than two serial
interfaces are needed
Parallel interface (PRN)
USB
Ethernet
Sound
(microphone in, speaker out)
Matrox Video Card
(for multi-monitor support)
Serial interface expansion
Card VSCom 200 H
Hard disk with Windows XP SP1
operating system
AC power
Fig. 3.1
Power supply
BIS Remote Server PC Hardware Installation
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BIS 2.2
Working without a dongle
Depending on the presence/absence of dongle and its corresponding licence file, the system functions in the following
modes
BIS-Start / Mode
Lizence file
Dongle
Dongle not
Master-
present
present
dongle
not present
no
demo*
yes
present: does not match dongle
no
demo*
yes
present: does not match Config
no
demo*
yes
present: wrong version number
no
demo*
yes
present:
yes
demo*
yes
no
no
no
matches Dongle + Vers.-Number
Irrespective of licence file: Error
loading or converting the configuration
Tabelle 3.1
System behaviour depending on dongle und licence
NOTE!
i
*) In demo mode
- the system runs only 5 hours without master-/demo dongle
- the system does not start with a customer dongle, or shuts
down after 1 Minute.
72 hour countdown
Special case: The BIS system continues to run without a dongle
for 72 hous under the following conditions:
–
The (customer-) dongle was removed accidentally or deliberately from a running system.
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–
15
A parallel port dongle with an connected printer is not turned on or temporarily turned off.
In such cases a single error Is generated for the administrator at
server level.
In addition each client logged on receives notification of the
situation via a client dialog window every 10 seconds. The dialog reports how much of the 72 hour period remains.
As the available space is limited the more recent notifications
eventually overwrite the oldest ones.
3.2
Software Installation
Install the BIS software on the server PC. Refer to
Section 3.4 Installing BIS Software, page 25.
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3.3
BIS 2.2
Network Setup
For specific network configuration information, refer to your
network administrator.
NOTE! Before installing BIS, set the correct time zone for the
i
3.3.1
BIS login server. If you change the time zone on the BIS login
server after installing BIS, you must restart the BIS system:
1.
Use BIS Manager to stop the system.
2.
Start the BIS system again.
General Information
The BIS server must be connected to a network, and it must
have an IP address and a unique name. Optionally, you can dedicate one network for the connected security subsystems, and
another network for the connected client PCs.
3.3.2
Network Topology
Every computer added to the network must have an Ethernet
network card.
3.3.3
Data Exchange
BIS uses only the TCP/IP network protocol.
3.3.4
Conditions
Satisfy the following conditions to operate the Windows network and the TCP/IP protocol:
–
You must uniquely identify each computer. Use sequential
names such as SYSTEM_1 and SYSTEM_2 as the standard
names. Refer to Section 3.3.7 Checking the Network Settings, page 20, for information on changing the computer
name.
–
The TCP/IP addresses of the individual computers must
also be unique. Refer to Section 3.3.7 Checking the Network
Settings, page 20, for information on changing the TCP/IP
addresses.
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3.3.5
Installation | en
17
Connecting Network Devices
The Ethernet network uses 10/100BaseT (twisted pair) connections. Refer to Figure 3.2 through Figure 3.5.
PC
Hub
100 m (328 ft) maximum
100 m (328 ft) maximum
Fig. 3.2
PC1
Fig. 3.3
Network Diagram
Hub
PC2
Network Connection Using Hub and Patch Cables
PC 1
Fig. 3.4
PC2
Network Connection Using a Crossover Cable
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BIS 2.2
PC
PC
Hub
100 m (328 ft) maximum
maximum 100 m (328 ft)
PC
Network printer plus
adapter or print server
Fig. 3.5
3.3.6
Network Connection of a Parallel Printer
Workstation Networking
Operators can access BIS from various points. You can use the
second network card for a separate client LAN. Refer to
Figure 3.6 through Figure 3.9.
Connection server
(optional)
Dial-in server with workstation
Hub
Network card of the server link
Fig. 3.6
Direct Connection to the BIS Server
Operating computer
Hub
Network card of the server link
Fig. 3.7
Dial-in server
Connection server
(optional)
Operation from Workstation in the Server's LAN
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19
Dial-in server
Operating computer
Hub
Network card of the server link
Hub
Network card of the client link
Connection server (optional)
Firewall
Fig. 3.8
Operation from Workstation not in the Server's LAN
Operating computer
Dial-in server
Router
Network card of the server link
Hub
Network card of the client link
Firewall
Fig. 3.9
Connection server (optional)
Operation Using External Networks
Installing the Second Network Card
1.
2.
Shut down the computer and turn off the power supply.
Install the network card in an available PC slot and connect
the LAN cable.
3.
Power the computer on and let it boot normally. The card
is detected automatically by the operating system.
4.
Answer the question ....Digital Signature? with Yes and
click OK.
Assigning the IP address for the Second LAN Connection
Refer to Refer to Section 3.3.7 Checking the Network Settings,
page 20 for information on assigning IP addresses.
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3.3.7
i
BIS 2.2
Checking the Network Settings
NOTE! The windows shown in this manual are from a Windows
XP PC. The windows, and some steps, vary slightly with other
operating systems.
Power on the remote server PC and allow it to boot.
1.
Log onto the remote server PC.
2.
Click the Start button.
3.
On a Windows XP PC, select Control Panel, then doubleclick Network Connections.
On a Windows 2000 PC, select Settings → Network and
Dial-up Connections.
Fig. 3.10 Control Panel Window
4.
Right click Local Area Connection and select Properties.
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Fig. 3.11
21
Network Connections Window
The Local Area Connection Properties window appears.
Fig. 3.12
5.
Local Area Connection Properties Window
Select the properties of the TCP/IP protocol.
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BIS 2.2
Fig. 3.13 Internet Protocol Properties Window
•
Ensure that the PC has a fixed IP address and a fixed
subnet mask.
•
If the remote server is configured as a DHCP Client,
ensure that you have a WINS or DNS server on your
network, and that the DHCP lease never expires.
6.
Confirm that the network is functioning correctly by using
any of the following commands from a command prompt:
•
ping: This command is available only if the TCP/IP protocol is installed.
•
ping local host: This program checks communications
with its own computer.
•
ping <name of remote station> or ping <TCP/IP
address of remote station>: This program checks
communications to the other computer.
•
arp -a: This program lists other computers after contact with them is established.
•
ipconfig: Lists all current TCP/IP network configuration values (IP address, subnet mask, and so on).
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•
23
tracert <Name of remote station>: This program
determines the route to a destination.
i
3.3.8
NOTE! If BIS will run on a Windows XP PC, ensure that the
Service Pack 2 firewall is turned off. The BIS installation
software gives you the option to turn off the XP firewall.
Checking or Changing the PC's Identification
Settings
1.
Right click the My Computer icon on the Windows desktop
and select Properties.
Fig. 3.14
2.
My Computer > Properties
Select the Computer Name tab (or, in Windows 2000, the
Network Identification tab) to view or change the settings.
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BIS 2.2
Fig. 3.15 Computer Name Tab
i
NOTE! Refer to Microsoft’s recommendations for the length of
a PC’s name, and which characters to avoid.
3.
Changes take affect only after you reboot the computer.
Write down the computer's name to use later in the installation procedure.
NOTE! The computer name you entered must match the
i
computer name entered in BIS Configuration Browser's Server
structure item, on the Administration tab. For more
information, refer to the BIS Configuration online help file.
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BIS 2.2
3.3.9
Installation | en
25
Installing Internet Information Services (IIS)
You must install IIS before installing BIS. For more information,
refer to the Windows online help file.
i
NOTE! Installing IIS might require the Windows installation
CD-ROM.
Fig. 3.16
Installing IIS
3.4
Installing BIS Software
3.4.1
Installing BIS for the First Time
i
NOTE! When installing BIS, you must be logged on as
Administrator, and your account must have a password.
Otherwise the installation fails.
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i
BIS 2.2
NOTE! Before installing the BIS software, use IPCONFIG from
the command prompt to ensure that the PC has a network
connection.
NOTE! Ensure that you have the Windows Operating System
i
CD-ROM (for Windows XP, Windows 2000, or 2003 Server,
depending on the operating system installed on the BIS PC).
The BIS installation procedure might require this CD-ROM.
1.
Insert the BIS DVD into your DVD drive and follow the
instructions on the screen. If the installer does not start
automatically, use Windows Explorer to view the contents
of the DVD, then double-click setup.exe.
i
NOTE! Install BIS 2.2 on a local drive. Do not install it on a
network drive.
2.
The BIS installation preparation wizard opens. Click Next>.
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BIS 2.2
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Fig. 3.17
27
BIS Installation Preparation Wizard
The installation wizard inspects the PC and backs up the registry files.
Fig. 3.18
PC Examination and Backup
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3.
BIS 2.2
If not already installed, the installation wizard installs the
Microsoft® .NET Framework.
Fig. 3.19 .NET Framework Installation
4.
The BIS installation wizard opens. Click Next>.
Fig. 3.20 BIS Installation Wizard
5.
BIS does not install if the Windows XP Firewall is active.
Click Yes, I want to disable the Windows XP Firewall,
then click Next>.
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Fig. 3.21
6.
29
Disable Windows XP Firewall
By default, the installation wizard installs the BIS MgtS
directory at the root level of the C: drive. If this location is
acceptable, click Next>. If you want to select a different
installation path, click Browse.
Fig. 3.22
BIS Installation Directory
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7.
BIS 2.2
Use the BIS feature selection window to identify which BIS
features you want to install. The default installation
includes all BIS features. Click the drop-down menu to the
left of each feature that you do not want to install, then
click Next>.
Fig. 3.23 BIS Feature Selection
i
NOTE! Select only the engine(s) and connection(s) that you
purchased from Bosch. Without licensing other features are not
useful and increase the used disk space.
8.
The BIS installation wizard installs an instance of the
Microsoft SQL Server Desktop Engine (MSDE) for the BIS
event log and the Security Engine (if you choose to install
the Security Engine). This database is a separate named
instance. Enter a name in the Instance Name field, then
click Next> to continue.
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Fig. 3.24
i
31
Microsoft SQL Server for Event Log and Security Engine
NOTE! The number of database users for this named instance
cannot exceed 10.
9.
The BIS installation wizard installs an instance of the
Microsoft SQL Server for BIS and if needed the ACE. Enter
a unique name for each engine in the Instance Name field,
then click Next> to continue.
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Fig. 3.25 Microsoft SQL Server for Access Engine
NOTE! In the case of BIS Version 2.2:
–
A new installation (without SQL Server being present on
the computer) will install separate instances of SQL Server
2005 Express Edition with Advanced Services for both
–
Event Log (together with Security Engine if required)
and
–
i
–
Access Engine (if required)
The same previously installed, licensed SQL Server
instance can be selected for both Event Log/Security
Engine and Access Engine together, as long as it is SQL
Server 2000 SP4 or SQL Server 2005 and not Desktop
Engine, Express Edition or Express Edition with Advanced
Services.
–
The unnamed instance (LOCAL) of des SQL Servers 2000
SP4 or 2005 can not be selected for Access Engine, but
can be for Event Log/Security Engine.
–
SQL Server 2008 is not supported.
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10. The BIS installation wizard is ready to install the SQL
Server Desktop Engine. Click Next> to continue.
Fig. 3.26
Ready to Install SQL Server Desktop Engine
The SQL Server Desktop Engine installs.
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Fig. 3.27 SQL Server Desktop Engine Installs
The BIS 2.2 application installs.
Fig. 3.28 BIS 2.2 Installs
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If you chose to install Access Engine, the ACE Database
installs.
Fig. 3.29
ACE Database Installs
11. BIS installation wizard finishes installing the application.
Click Finish.
Fig. 3.30
BIS Installation Finishes
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12. The BIS post-installation read-me file opens. Read the file,
then close the window.
Fig. 3.31 Post-Installation Read-me File
13. You must restart the PC to complete the BIS 2.2 installation. Click Yes to restart the PC.
Fig. 3.32 Restart the PC
14. Double-click the BIS Manager shortcut that the installer
created on your desktop.
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Fig. 3.33
37
BIS Manager Shortcut
15. Log onto the BIS Manager. The default operator name and
password is Administrator.
Fig. 3.34
i
BIS Manager Logon Screen
NOTE! The operator name is not case-sensitive, whereas the
password is.
For information on installing a tool for changing the operator name and password, refer to Section 3.7.3 Installing the
Change Password Tool, page 84.
3.4.2
Upgrading an Existing BIS Installation
Perform this procedure to upgrade an existing BIS installation
without losing the current data and configuration files.
1.
Back up your BIS installation files, or create an image of
the hard disk that contains the BIS installation.
For information on backing up the BIS installation files,
refer to Section 4.1.1 Back Up a BIS Engine Installation,
page 87.
2.
Close all BIS windows, and stop the BIS server.
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3.
BIS 2.2
Insert the BIS DVD into your drive and perform the installation procedure as described in Section 3.4.1 Installing BIS
for the First Time, page 25. (Upgrades are always installed
in the directory of the former version.)
4.
When you reach the BIS Select Features screen, select the
new BIS 2.2 features to install, then finish the installation
as described in Section 3.4.1 Installing BIS for the First
Time, page 25.
Fig. 3.35 BIS Feature Selection
5.
After completing the installation, use the License tab on
the BIS Configuration Manager to import the new license
(dongle) file from the Bosch e-mail.
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Fig. 3.36
i
39
Import the New License File
NOTE! Upgrading an existing BIS installation does not require a
new dongle from Bosch.
6.
Using the BIS 2.2 Configuration Browser, select Hardlock
on the Administration tab. Click Read the license file on
the login server.
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Fig. 3.37 Read the License File on the Login Server
3.4.3
Configuring DCOM Settings on a Remote Server
You must configure the DCOM settings on the remote server to
allow the BIS Configuration Browser to browse an OPC server.
1.
From the Windows control panel, double-click User
Accounts.
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Fig. 3.38
2.
Windows Control Panel
Click Create a new account.
Fig. 3.39
3.
41
User Accounts Window
Name the new account MgtS-service, then click Next.
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Fig. 3.40 Name the New User Account
4.
Select Computer administrator, then click Create
Account.
Fig. 3.41 User Account Type
5.
Select the new Mgts-service account.
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Fig. 3.42
6.
Select MgtS-service Account
Select Create a password.
Fig. 3.43
7.
43
Create a Password
Type mgts in both password fields, then click Change
Password.
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Fig. 3.44 Change Password
8.
From the Control Panel window, double-click Administrative Tools.
Fig. 3.45 Open Administrative Tools
9.
Double-click Component Services.
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Fig. 3.46
45
Open Component Services
10. Double-click Component Services and Computers, then
right-click My Computer and select Properties.
Fig. 3.47
Component Services Window
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11. Select the COM Security tab, then click Edit Default... in
the Access Permissions area.
Fig. 3.48 COM Security Tab
12. Click Add....
Fig. 3.49 Access Permissions
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13. Click Advanced....
Fig. 3.50
Select Users or Groups
14. Click Find Now.
Fig. 3.51
Find Users
15. Select MgtS-Service, then click OK.
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Fig. 3.52 Select the MgtS-Service User
16. Click OK.
Fig. 3.53 Selected User
17. Select Allow for both MgtS-Service access permissions,
then click OK.
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Fig. 3.54
49
Allow Access Permissions
18. Click Edit Default... in the Launch and Activation Permissions area.
Fig. 3.55
Edit Launch and Activation Permissions Defaults
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19. Repeat Step 12 through Step 16 starting on page 46, then
select Allow for all four MgtS-Service launch permissions.
Fig. 3.56 Allow All Launch Permissions
20. Click OK to close the Launch Permission window.
21. Click OK to close the My Computer Properties window.
Fig. 3.57 Edit Launch and Activation Permissions Defaults
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22. Close the Component Services, Administrative Tools, and
User Accounts windows.
3.5
Configuring BIS Client Workstations
For installations using the Internet Explorer 6 browser, refer to
Section 3.5.1 Configuring BIS Client on a PC Running Internet
Explorer 6, page 51. For installations using the Internet Explorer
7 browser, refer to Section 3.5.2 Configuring BIS Client on a PC
Running Internet Explorer 7, page 57.
3.5.1
Configuring BIS Client on a PC Running Internet
Explorer 6
1.
2.
Click Start → Control Panel.
Double-click Internet Options to open Internet Properties.
3.
Click the Connections tab.
Fig. 3.58
4.
Internet Connections Tab
Click the Setup… button, then click Next>.
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5.
Click Next>.
6.
Select Connect to the Internet, then click Next>.
Fig. 3.59 Network Connection Type Screen
7.
Select Set up my connection manually, then click Next>.
Fig. 3.60 Network Connection Getting Ready Screen
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8.
53
Select Connect using a broadband connection that is
always on, click Next>, then click Finish.
Fig. 3.61
9.
Internet Connection Screen
Open Internet Explorer. Select Tools → Internet Options.
10. If you want the BIS operator logon screen to load automatically when the operator launches Internet Explorer, use
the General tab to set the home page Address to the
address of the BIS remote server.
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Fig. 3.62 Internet Options General Tab
11. On the Security tab, click Trusted Sites, then click the
Sites… button.
Fig. 3.63 Trusted Sites Window
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12. Uncheck Require server verification (https) for all sites in
this zone.
13. Add http://< BisServerName> to the list of trusted sites. If
you are configuring the client on the server PC, also add
http://localhost to the list of trusted sites.
i
NOTE! http://<BisServerName> is an example. Use the name of
your BIS server. For more information, refer to your Network
System Administrator.
14. Click OK.
15. On the Security tab, click Custom Level….
16. In the Security Settings Window, set all ActiveX controls
as follows then click OK.
Activate
–
Download of unsigned ActiveX controls
(do this only if using Video Engine)
–
All other ActiveX Controls
Deactivate
–
Download of unsigned ActiveX controls
(do this only if not using Video Engine)
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Fig. 3.64 ActiveX Controls Settings
17. Close Internet Explorer.
18. Re-open Internet Explorer.The BIS log-on screen appears.
Fig. 3.65 BIS Log-on Screen
19. Close Internet Explorer without logging into BIS.
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20. Continue with Section 3.5.3 Firewall Configuration,
page 62.
3.5.2
Configuring BIS Client on a PC Running Internet
Explorer 7
1.
Click Start → Settings → Control Panel.
2.
Double-click Internet Options.
Fig. 3.66
3.
Control Panel
The Internet Properties window opens. If you want the
BIS operator interface to open automatically, set the home
page to the name of the BIS server.
Fig. 3.67
Internet Properties General Tab
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4.
BIS 2.2
Select the Security tab. Click the Trusted sites icon, then
click the Sites button.
Fig. 3.68 Internet Properties Security Tab
5.
Add http://<BisServerName> to the list of trusted sites. If
you are configuring the client on the server PC, also add
http://localhost to the list of trusted sites. Clear the check
box Require server verification (https)…, then click Close,
OK.
i
NOTE! http://<BisServerName> is an example. Use the name of
your BIS server. For more information, refer to your network
administrator.
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Fig. 3.69
6.
59
Trusted Sites Window
On the Security tab of the Internet Options window, click
Custom level....
7.
Modifying the deafult settings for ActiveX:
All BIS components (ActiveX, DLL, EXE, CAB) are authenticated by a digital signature.
BIS therefore stipulates enabling the Internet Explorer
security option "Signed ActiveX controls" in BIS client computers instead of the less secure setting "All ActiveX controls".
NOTE! This can only be guaranteed for components which are
i
delivered with the BIS installation kit. Components which were
not delivered with the BIS installation kit may require different
Internet Explorer settings.
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NOTE! Whenever the setting "Update Root Certificates" is
i
enabled the operating system tries to validate the certificate via
the Microsoft Windows Update Server, generating an entry in
the Event Log.
To avoid this disable the "Update Root Certificates" component
by clearing the relevant check box under
Start > Control Panel > Add or Remove Programs > Add/
Remove Windows Components
Modify the following settings from their default values:
•
In the ActiveX section, set:
Activate
–
Allow Scriptlets
–
Download of signed ActiveX controls
–
Download of unsigned ActiveX controls
(do this only if using Video Engine)
–
Initialize and script ActiveX controls not marked as
–
Access data sources across domains
safe for scripting
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–
61
Allow scripting of Internet Explorer web browser control
–
Allow web pages to use restricted protocols for active
content
–
Launching applications and unsafe files
–
Download of unsigned ActiveX controls (do this only if
Disable
not using Video Engine)
–
Use Phishing Filter
–
Use Popup blocker
Fig. 3.70
8.
Modified Controls Settings
Close the Security Settings window. When the warning is
shown, click Yes.
Fig. 3.71
Security Settings Warning
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9.
BIS 2.2
Close then re-open Internet Explorer. The BIS log-in
screen appears.
Fig. 3.72 BIS Log-in Screen
10. Close Internet Explorer without logging into BIS.
11. Continue with Section 3.5.3 Firewall Configuration,
page 62.
3.5.3
Firewall Configuration
General Settings (Regardless of Firewall)
Perform the following system configuration settings, regardless
of which firewall product is installed:
1.
Select Start → Run, then type dcomcnfg [Enter].
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Fig. 3.73
2.
63
Start DcomCnfg
Select Component Service → Computers → My Computer.
Fig. 3.74
3.
Component Services Window
Right-click My Computer and select Properties.
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Fig. 3.75 Select My Computer’s Properties
4.
Select the Default Protocols tab, then select TCP/IP and
click Properties....
Fig. 3.76 My Computer Properties Window
5.
Click Add, then add port range 5000 -5004 (the TCP
ports). Then click OK three times.
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65
l
Fig. 3.77
6.
Add TCP Port Range 5000-5004.
To configure a Windows firewall, continue with Configuring
Windows Firewall on page 65.
To configure a third-party firewall, continue with Configuring Third-Party Firewall Software on page 70.
Configuring Windows Firewall
1.
Select Start → Control Panel → Windows Firewall.
Fig. 3.78
Open Windows Firewall Control Panel
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2.
BIS 2.2
Select the Exceptions tab, then select File and Printer
Sharing,
Fig. 3.79 Select File and Printer Sharing
3.
Click Add Port..., then add the following BIS ports:
•
•
•
•
•
•
•
25922
25923
25806
25902
25805
26202
135
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Fig. 3.80
4.
67
Adding Communication Ports
Select the Advanced tab, then select Local Area Network
and click Settings.
Fig. 3.81
5.
Windows Firewall Advanced Tab
Select Web Server (HTTP), then click OK.
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Fig. 3.82 Advanced Settings Window
6.
Restart the PC.
7.
Select Start → Control Panel → Windows Firewall.
8.
Click Add Program..., then add C:\MgtS\ConfigurationBrowser\
BoschST.BIS.ConfigurationBrowser.exe.
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Fig. 3.83
9.
69
Add a Windows Firewall Exception
Select the General tab, turn Windows Firewall On, then
click OK.
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Fig. 3.84 Enable Windows Firewall
Configuring Third-Party Firewall Software
All third-party firewall software provides a different user interface. Regardless of which firewall software you install, you must
allow:
–
all outbound traffic to localhost on BIS ports 25800
through 27050 (TCP).
–
all inbound traffic coming from localhost to BIS ports
25800 through 27050 (TCP).
–
all inbound and outbound traffic between the remote and
–
traffic on ports 26091, 26099, 26100, and 26098 (TCP) if
login servers, using ports 25922 and 26202 (TCP).
using the SysTracer application.
–
all inbound and outbound DCOM traffic to and from the
BIS server using ports 5000 through 5004 (TCP).
–
all netbios traffic to and from the BIS server using ports
137 (UDP), 138 (UDP), 139 (TCP), and 445 (TCP).
–
all outbound traffic to localhost using HTTP port 80 (TCP).
–
all outbound traffic to localhost using port 7351 (TCP, dllhost).
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The ports used on the sender PC is undefined, so restricting the
sender ports disables communication. You can also limit TCP/IP
communication to the executables found in the installation
paths of the BIS product.
3.6
Installing Connected Hardware
Connecting a Modem for Remote Diagnostics
Correctly installing and configuring a dial-up modem on the
remote server PC allows Bosch technical support representatives to connect to the server PC for BIS troubleshooting purposes.
NOTE! Bosch Security Systems recommends using the
i
USRobotics® 56K Fax modem with BIS.
The special characteristics of company private telephone
systems must be observed (for example, deactivating dial tone
recognition, tone or pulse dialing).
Installing the Modem Hardware
Connect the modem to the remote server PC according to the
supplied manufacturer documentation. Under Windows XP,
many modem types are recognized automatically.
NOTE! Take the special features of the installation into
i
consideration (for example, if the modem does not recognize a
telephone system's dial tone, the option Wait for dial tone
before dial must be selected).
Windows XP Installations
i
NOTE! Windows XP users must be in Administrator mode to
add new hardware.
1.
Windows XP initially installs a modem using the default
driver provided with XP. To install the driver shipped with
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the modem, click Start, right-click the My Computer icon,
then click Properties.
2.
Click the Hardware tab, then click Device Manager.
3.
Under Modems, double-click U.S. Robotics 56K FAX EXT
to view the modem properties.
4.
5.
Click the Driver tab, then select Update Driver.
Select Install from a list or specific location (Advanced),
then click Next.
6.
Select Don't search, I will choose the driver to install,
then click Next.
7.
Ensure U.S. Robotics 56K FAX EXT is still selected, then
click Have Disk.
8.
Type D:\ (where D is your DVD drive's letter), then click
OK.
9.
Ensure U.S. Robotics 56K FAX EXT is still selected, then
click Next.
i
NOTE! A Hardware Installation warning might appear. If it does,
click Continue Anyway to proceed with the installation.
10. Click Finish to complete the installation. When the installation is complete, close all open windows.
Windows 2000 Installations
i
NOTE! Windows 2000 users must be in Administrator mode to
add new hardware.
1.
Windows 2000 initially installs a modem using the default
driver provided with 2000. To install the driver shipped
with the modem, right-click the My Computer icon on the
desktop, then click Properties.
2.
Click the Hardware tab, then click Device Manager and
double-click Modems.
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3.
73
Double-click Standard Modem to view the modem properties.
4.
Click the Driver tab, then select Update Driver and click
Next.
5.
Select Search for a suitable driver for my device (recommended), then click Next.
6.
Select CD-ROM drives, then click Next.
7.
When Windows locates the driver on the Installation
CD-ROM, click Next> to complete the installation.
i
NOTE! A Digital Signature Not Found warning might appear. If
it does, click Yes to proceed with the installation.
8.
Click Finish to complete the installation. When the installation is complete, close all open windows.
Configure Server to Accept an Incoming Connection
Perform the following procedure to configure the remote server
PC to accept an incoming connection using the dial-up modem:
1.
For Windows XP, click Start → Control Panel → Network
Connections.
For Windows 2000, click Start → Settings → Network and
Dial-up Connections.
2.
For Windows XP, under Network Tasks, click Create a new
connection.
For Windows 2000, double-click the Make New Connection icon.
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Fig. 3.85 Create a New Connection
3.
Click Next>.
Fig. 3.86 New Connection Wizard
4.
Select Set up an advanced connection, then click Next>.
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Fig. 3.87
5.
Set up an Advanced Connection
Select Accept incoming connections, then click Next>.
Fig. 3.88
6.
75
Accept Incoming Connections
Select the appropriate modem that is used to receive
incoming calls, then click Next>.
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Fig. 3.89 Select Modem
7.
Select Do not allow virtual private connections, then click
Next>.
Fig. 3.90 Do Not Allow Virtual Private Connections
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8.
77
Select the users who are allowed to dial into the remote
server, then click Next>.
Fig. 3.91
i
User Permissions
NOTE! You must create a new user so that Bosch Technical
Support can dial into the server PC. For more information,
contact Bosch Technical Support.
9.
Select Internet Protocol (TCP/IP), then click Properties.
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Fig. 3.92 Networking Software
10. Ensure that Allow callers to access my local area network
is selected. If no DHCP server is running in your local network, select Specify TCP/IP addresses and define at least
two addresses belonging to your subnet.
i
NOTE! Ensure that the specified addresses are not in use by
any other computer on your network.
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Fig. 3.93
79
Incoming TCP/IP Properties
11. Click OK → Next → Finish to complete the installation.
Fig. 3.94
Completing the New Connection Window
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12. To allow remote sessions on the remote server PC, rightclick the My Computer icon on the PC's desktop. Choose
Properties, then Remote.
13. Under Remote desktop, select Allow users to connect
remotely to this computer.
3.7
Installing BIS Tools
BIS allows you to install tools for:
–
Limiting the network bandwidth used by BIS
–
Checking detailed information about a BIS client PC
–
Changing BIS passwords
Perform the following procedure to install these tools:
i
NOTE! This procedure works on both the BIS login server and
on BIS client PCs.
1.
Open Internet Explorer.
2.
In the address field, type
http://<BIS_login_server_name>/ClientDeploy/
Tools.aspx, then press [Enter].
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Fig. 3.95
81
BIS Tools Download Page
NOTE! If, when you launch Internet Explorer, the address field
i
is hidden, click the Windows Start button, then select Run.... In
the Open field, type iexplore http://<BIS_login_server_name>/
ClientDeploy/Tools.aspx, then press [Enter].
3.
Refer to the following sections to install these tools. For
information on using these tools, refer to the BIS Configuration online help.
3.7.1
Installing the NetLimiter Driver
1.
From the BIS Tools Download page, click Download
NetLimiter Driver.
2.
The File Download - Security Warning dialog opens. Click
Run.
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Fig. 3.96 File Download - Security Warning Dialog
3.
The Internet Explorer - Security Warning dialog opens.
Click Run.
Fig. 3.97 Internet Explorer - Security Warning Dialog
4.
The NetLimiterServer dialog opens, asking you to restart
the system. Click Yes.
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Fig. 3.98
5.
83
NetLimiter Server Dialog
For information on configuring the NetLimiter Server, refer
to the BIS Configuration online help.
3.7.2
Installing the Client Information Tool
1.
From the BIS Tools Download page, click Download Client
Info.
2.
The File Download - Security Warning dialog opens. Click
Run.
Fig. 3.99
3.
File Download - Security Warning Dialog
The Internet Explorer - Security Warning dialog opens.
Click Run.
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Fig. 3.100 Internet Explorer - Security Warning Dialog
4.
The ClientInfo dialog opens, providing detailed information about the client PC.
Fig. 3.101 ClientInfo Dialog
3.7.3
Installing the Change Password Tool
1.
From the BIS Tools Download page, click Download Client
Info.
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2.
85
The File Download - Security Warning dialog opens. Click
Run.
Fig. 3.102 File Download - Security Warning Dialog
3.
The Internet Explorer - Security Warning dialog opens.
Click Run.
Fig. 3.103 Internet Explorer - Security Warning Dialog
4.
The BIS-ChangePassword shortcut installs on the desktop.
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Fig. 3.104 BIS-ChangePassword Shortcut
5.
For information on changing BIS passwords, refer to the
BIS Configuration online help.
3.8
Engine-Specific Installation Information
For additional installation information for the different BIS 2.2
engines, refer to the installation manuals listed in Table 3.2.
Installation Manual
BIS Engine
Part Number
Security Engine
F.01U.028.295
Automation Engine
F.01U.028.293
Access Engine
F.01U.028.713
Video Engine
F.01U.028.325
Table 3.2 BIS 2.2 Engine-Specific Installation Manuals
3.9
Migration of Event Log data
The import of Event Log data from previous versions is
described in the online help for the BIS Manager.
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87
Maintenance
A qualified specialist should perform maintenance and inspections at regularly scheduled intervals.
i
4.1
NOTE! Back up the data before executing any checks on the
hard disk.
Backup and Restore
Each BIS engine provides you with an easy method for:
–
Backing up the Engine configurations. Refer to
Section 4.1.1 Back Up a BIS Engine Installation, page 87.
–
Restoring an Engine configuration that was previously
backed up. Refer to Section 4.1.2 Restore a BIS Engine
Installation, page 90.
4.1.1
Back Up a BIS Engine Installation
NOTE! This procedure does not back up the following:
i
i
–
Firewall settings
–
Event Log database
–
Log files
NOTE! You must start the BIS server before performing a
backup.
1.
Ensure that the BIS server is started. The indicator in the
bottom right corner of BIS Manager is green.
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Fig. 4.1
2.
Start BIS Server
Select the Backup/Restore Configuration tab.
Fig. 4.2
3.
BIS 2.2
Backup/Restore Configuration Tab
Click Backup. The Backup status window appears.
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Fig. 4.3
89
Backup Status Window
BIS indicates that the installed BIS engines were backed
up successfully.
Fig. 4.4
BIS Backup Successful
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4.1.2
i
i
i
i
BIS 2.2
Restore a BIS Engine Installation
NOTE! Ensure that the backup configuration is located in the
C:\Backup directory before you perform an Engine
configuration restore.
NOTE! You must stop the BIS server before performing a
restore.
NOTE! When you perform a restore, the PC name must be the
same as it was when the backup was created.
NOTE! You cannot perform a restore until after you create a
backup. For more information, refer to Section 4.1.1 Back Up a
BIS Engine Installation, page 87.
1.
Ensure that the BIS server is stopped. The indicator in the
bottom-right corner of BIS Manager is red.
Fig. 4.5
2.
Stop BIS Server
Select the Backup/Restore Configuration tab.
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Fig. 4.6
3.
91
Backup/Restore Configuration Tab
BIS warns you that a backup configuration will replace the
existing configuration. Click Yes.
Fig. 4.7
4.
The configuration Restore status window appears.
Fig. 4.8
5.
BIS Configuration Restore Warning
Restore Status Window
When the configuration restore is complete, BIS asks if you
want to start the BIS server. If you do, click Yes.
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Fig. 4.9
4.2
BIS 2.2
Restore BIS Server
View System Errors
View system errors as part of all inspection and service work.
Do this from the server using the BIS Manager's Error protocol
tab.
4.3
Checks
Check the following items during maintenance work:
–
Check the hard disk for faults (refer to Section 4.3.1 Check
–
Check the capacity of the hard disk.
–
Optimize the hard disk as required (refer to
–
Check the operation of the CD drives.
–
Check the monitor for poor resolution and image distor-
Hard Disk for Faults, page 93).
Section 4.3.2 Optimize the Hard Disk, page 93).
tion.
–
Check the monitor for dirt, and clean as required.
–
Check the operation of the mouse, and clean its mechanical components (ball and rollers) with a suitable cleaner as
required.
–
Check the printer for dirt, and clean as required.
–
Check the printer supplies for toner or ink and paper.
–
Check all plug connections and cables for correct fit and
damage. Replace damaged components as required.
–
Check the system clock and adjust as required.
–
Check the power supply unit fan and the processor fan for
dirt, and clean as required.
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–
93
Check the connection to the control center, and activate a
test alarm (refer to Operator Alarms and Simulation Alarms
in the BIS Operation online help).
4.3.1
Check Hard Disk for Faults
1.
Close all open programs on the server, and stop all other
computers in the system to avoid access problems if
attempts are made to exchange data during the check.
2.
If the hard disk has two partitions, test the second partition first.
3.
Double-click My Computer, then right-click the hard disk
icon.
4.
Select Properties, then the Tools tab in the Properties
dialog box.
5.
Click Check now and activate the desired options for the
data carrier check. The test ends with an execution message.
NOTE! If you perform the check on the first partition of a hard
disk with two partitions, an error message appears if the
i
Automatically fix file system errors option is selected.
Answer Yes to the question Do you want to schedule this disk
check to occur the next time you restart the computer?. Then
restart the server.
4.3.2
Optimize the Hard Disk
Access the hard disk optimization programs (defragmentation
and cleanup) using Start → All Programs → Accessories →
System Tools → Disk Defragmenter or Disk Cleanup.
4.4
Back Up the Server’s Hard Disk
Follow the same backup procedure for the BIS server PC that
you would for any server that contains critical data.
i
NOTE! Bosch Security Systems strongly recommends that you
back up the BIS server using a Redundant Array of Inexpensive
Disks (RAID) or a Storage Area Network (SAN).
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4.5
BIS 2.2
Faults
The BIS interfaces and the server functions are monitored. If a
fault occurs on these units, a corresponding message appears
on the screen. The text of the error message can reveal the
action you should take. If the fault is not specific, check for a
loose cable.
If the fault cannot be corrected, contact the service department
or the product support department. Before calling for service,
write down the exact wording of the error message, as well as
the system functions that were executed immediately before
the error occurred.
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Installation manual
Bosch Sicherheitssysteme GmbH
Bosch Sicherheitssysteme GmbH
Robert-Koch-Straße 100
D-85521 Ottobrunn
Germany
Phone
+49 89 6290-0
Fax
+49 89 6290-1020
www.bosch-securitysystems.com
© Bosch Sicherheitssysteme GmbH, 2007