Newsletter September 2013 The Renaissance Network News Driving Revenue Growth Through Solution-Based Selling Why Now? How do we know that students are learning? How do we know that teachers are differentiating instruction to meet the needs of each of their students? These questions permeate the Education Market, and traditionally, educators may not have had the tools they needed to answer them. Although print products supply great curriculum and content for the classroom, they do not provide data to inform us on what students are retaining or how well teachers are teaching. As a result, there is a heightened demand for accountability in the classroom, both from a legislative perspective and from a desire to improve student achievement, both inside and outside of the classroom. The Education Market now demands that educators and administrators have the answers to these questions. Education companies have developed data-driven products to support teacher accountability and student success, allowing teachers to help students achieve by mapping out student progress. As a result of a demand for products that are solutions to these challenges, your salesperson must be able to sell for solutions rather than for features. Your sales team must be comfortable with a longer and more complex sales cycle in order to be successful in the space. If your sales team is struggling with solution-based selling, The Renaissance Network can help evaluate your individual contributors for these sales skills, or determine if they are more comfortable selling for features. If you do not have the right talent, you may lose valuable time and revenue. Let us help. ` Contents Page 1 Why Now? What is SolutionPage 2 Based Selling? How Strong SolutionPage 2 Based Techniques Can Uncover Your Clients’ Needs Page 2 Feature-Based Selling vs. Solution-Based Selling Page 3 How to Hire Solution Savvy Salespeople Page 4 Corporate Facts s Newsletter September 2013 What is Solution-Based Selling? How Solution-Based Sales Techniques Can Uncover Your Customer’s Needs Solution-based selling is grounded in understanding the needs’ of your decision makers. People do not want to be sold something they do not need. Therefore, your salespeople must determine what their needs are in order to help them solve their problems. Example Education Salesperson: “Per our last conversation, I know that your district is struggling with reading comprehension and that your students are reading below grade level.” Superintendent: “Correct, we are struggling to provide adequate instruction to enable student success in the classroom.” Education Salesperson: “Are your teachers able to differentiate instruction for each student and report on student progress throughout the school year?” Superintendent: “No and that is something we need.” Education Salesperson: “I know that the content you use in your classroom is important. However, we also know how important it is for teachers to have the tools to differentiate instruction and report on student progress. If you had one tool that could do this for you, would it be valuable to you? In today’s market, budgets now mandate classroom technology funding for school districts. Solutions and digital tools supply us with the knowledge we need to determine if teachers are differentiating instruction to each students’ needs and if students are learning the material. To ensure accountability, data-driven instruction is imperative. Providers of digital content and technology for the classroom must strive to provide a solution for their customers in order to see student success. As a result, salespeople must be able to sell a solution. Rather than approaching a client with the features of a product, it is imperative that your sales executives can explain the solution it provides for students, teachers, and administrators. Feature-Based Selling vs. Solution-Based Selling A feature-based sale is sold on the features and functions a product does. A solution-based sale is sold on the result a product provides the end user, tailored to a specific need. If your salesperson is selling online teacher resources and lesson plans to a superintendent… A feature-based sale will address how The product allows teachers to see complete lesson plans online. The product is accessible via a mobile phone. The product allows students to easily click through modules. A solution-based sale will address how The product allows teachers to differentiate instruction and teach to standards. The product allows administrators to capture data and prove student and teacher accountability. The product allows visibility of a live snapshot of the classroom to ensure teachers are executing lesson plans on time. s Newsletter September 2013 How to Hire Solution Savvy Salespeople ` When hiring new sales executives, ask the following questions to determine if the candidates can sell your solution: Can you provide an example of an experience when you sold a digital solution? What kinds of questions do you ask decision makers when selling the solutions? Can you provide a time when you uncovered a need in a new customer? Your sales executives should be comfortable with a long sales cycle and large deal sizes in order to successfully penetrate the market. They should be able to articulate how the product is a solution while targeting the decision makers’ pain points, selling in a consultative way rather than a transactional manner. If you believe you have a valuable solution for the Education Market but your sales team is struggling, you must evaluate each individual contributor to determine if he or she is selling based on features or solutions. The Renaissance Network can help you evaluate your team, by providing: Behavioral interviewing reports on their ability to sell consultatively Background information on their past performance selling solutions Sales assessment, including key behavioral and cognitive traits fundamental to successfully sell a solution Is your sales team meeting quota? In order to successfully sell into the Education Market, your salespeople must be intuitive and inquisitive to uncover and address the decision makers’ needs. Do your salespeople understand solution-based selling? Let us help you evaluate your current team or find sales executives who are comfortable with selling solutions. Newsletter August 2013 The Renaissance Network is an award-winning executive search firm, specialized in uncovering and hunting over-achieving sales and leadership talent in the Education and Technology markets. We strategize with our clients on their sales, marketing, and leadership teams’ organization and compensation plans, we analyze the competencies necessary to be successful contributors to our clients’ organizations, and then we aggressively hunt top talent within the industry. With a combination of efficient methodologies, knowledgeable team members, and the largest network of contacts within Education and Technology, The Renaissance Network offers its clients a trusted search partner, decreased search time, increased hiring success, confidence in hiring, improved internal interview effectiveness, and a rapid market impact. • • • One of the first six search firms nationwide fully accredited by the National Association of Personnel Services (NAPS) Ranked as one of the top 25 recruiting firms in the Northeast by the Boston Business Journal President, Lisa Sacchetti, is a member of the Software & Information Industry Association (SIIA), a member of the SIIA Education Division Membership Committee, and was named one of Boston Business Journal’s 40 under 40 Best Executives for 2008 Contact Information: Lisa Sacchetti, President The Renaissance Network, Inc. One Gateway Center, Suite 814 Newton, MA 02458 P: (617) 796-9200 [email protected] www.ren-network.com
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