IIA – NSW Chapter 16 February 2010 IA role in providing assurance over RM processes IA in 2010 and beyond – role as leader of 3rd line of defence © 2010 Deloitte Touche Tohmatsu Positioning of Internal Audit Three Lines of Defence Risks Divisional Management & Board 1st Line 2nd 3rd Corporate Division 1 Divisional 2 Division 3 Subsidiary 1 Subsidiary 2 Risk Management Line Operational Risk Compliance Risk Financial Risk Strategic Risk Assurance Providers – IA lead role Line Internal Audit External Audit Safety OHS Other Compliance © 2010 Deloitte Touche Tohmatsu Future challenges – a value adding “third line of defence” • • • • • • • • • Having the confidence to reduce process level risk focus to business risks and to use the “one view of risk” concept in their approach and planning Providing assessment of adequacy and effectiveness of RM process Taking on the role of driving the alignment of assurance providers – this lead role may bruise egos – GRC concepts and assurance framework Managing the expectation of management to “add value” to the business – the value is long term sustainability through effective operation of the 3 lines of defence model – management needs to understand that – investors and directors increasingly do Reassessing IA reporting lines so as to be properly aligned as an assurance guardian in the governance structures – who do we report to? Having the courage to overturn current resourcing models to bring in more breadth of specialism into the department – middle management replacement and the role of the graduate Enhancing training programmes – focus on specialist training v bringing talent through – user of more comprehensive co-source models for practice development The data challenge – “enhanced audit efficiency and quality” v “doing management’s job regarding continuous risk monitoring” Managing the expectation to help manage down external audit fees in a tight market – an assurance guardian cannot continue with substantive procedures and low level compliance testing whilst at the same time hiring top people © 2010 Deloitte Touche Tohmatsu What role has the third line got to provide assurance that the second line is doing it’s job? • IIA standards – 2120 – Risk Management – “The internal audit activity must evaluate the effectiveness …………..of risk management processes.” • Common sense that it does in line with 3rd line role • “Implied through work v direct head on” • APRA requirements and others • Enabling ASX Principle 7 disclosures • King III © 2010 Deloitte Touche Tohmatsu The Challenge of Independence © 2010 Deloitte Touche Tohmatsu The challenge of independence from risk • Role in organisation are often blurred outside of certain industries such as FSI and transport • Risk assessment for IA planning often dressed up as Risk Management • IA department needs to be confident it can independently assess the process © 2010 Deloitte Touche Tohmatsu Balancing IA Consulting and Assurance Roles wrt ERM Internal Audit’s Role Major ERM Activities • Giving assurance on the risk management process Core/Safe – consistent with Standards • Giving assurance that risks are correctly evaluated • Evaluating risk management processes • Evaluating the reporting of key risks • Reviewing the management of key risks • Facilitating identification and evaluation of risks Should be performed with certain safeguards – temporary role • Coaching management in responding to risks • Coordinating ERM activities • Consolidated reporting on risks • Championing establishment of ERM • Developing risk management strategy for Board approval • Setting risk appetite • Imposing risk management processes Should not be performed by internal audit • Providing management assurance on risks • Making decisions on risk responses • Implementing risk responses on management’s behalf • Assuming accountability for risk management © 2010 Deloitte Touche Tohmatsu Approach to the review © 2010 Deloitte Touche Tohmatsu Framework for review – adequacy of the process • COSO ERM framework • Maturity model • 9 principles model Deloitte © 2010 Deloitte Touche Tohmatsu COSO Framework © 2010 Deloitte Touche Tohmatsu Expected maturity • Level of regulation around RM – APRA, OHS etc • Degree of quantification required • Level of risk in organisation – inherent and experienced • Style of management and style of the Risk Committee • Agree up-front © 2010 Deloitte Touche Tohmatsu Risk management - Maturity Systematically build and improve risk management capabilities Risk management capabilities evolve ... Capabilities are characteristic of individuals, not of the organization Initial Process established and repeating; reliance on people is reduced Repeatable Policies, processes and standards defined and formalized across the company Defined Actual Maturities © 2010 Deloitte Touche Tohmatsu Risks measured and managed quantitatively and aggregated on an enterprisewide basis Continuous improvement of business risk management Managed Optimizing Expected Maturities Maturity and structure Supporting Functions Risk Definition 5 4 Common Risk Framework 3 2 Roles & Responsibilities 1 Business Units 0 Functions (IA, Risk Mgmt.) Transparency/ Visibility Risk Infrastructure Executive Management Risk Infrastructure & Oversight Current state Mature state Future/ target state © 2010 Deloitte Touche Tohmatsu 9 principles for building Risk Intelligence Risk Governance Risk Governance Principle 1: A common definition of risk, which addresses both value preservation and value creation, is used consistently throughout the organisation Principle 2: A common risk framework supported by appropriate standards (e.g., COSO ERM, ISO, etc.) is used throughout the organisation to manage risks Principle 3: Key roles, responsibilities and authorities relating to risk management are clearly delineated within the organisation Principle 4: Governing bodies (e.g., Boards, Audit Risk Committees, etc.) have appropriate transparency and visibility into the organisation’s risk management practices to discharge their responsibilities © 2010 Deloitte Touche Tohmatsu 9 principles for building Risk Intelligence Risk Infrastructure & Oversight Risk Infrastructure & Oversight Principle 5: Executive management is charged with and has primary responsibility for designing, implementing and maintaining an effective risk program Principle 6: A common risk management infrastructure is used to support the business units and functions in the performance of their risk responsibilities Principle 7: Certain functions (e.g. internal audit, risk management, compliance etc.) provide objective assurance as well as monitor and report on the effectiveness of the organisation’s risk program © 2010 Deloitte Touche Tohmatsu 9 principles for building Risk Intelligence Risk Ownership Principle 8: Business units (departments, agencies etc.) are responsible for the performance of their business and the management of risks they take within the risk framework established by the executive management Principle 9: Certain functions (e.g. Finance, Risk Management, IT, Compliance, etc.) have a pervasive impact on the business and provide support to the business units as it relates to the organisation’s risk program © 2010 Deloitte Touche Tohmatsu Benchmarking in the industry • Brings relevant value • Role that co-source provider can bring in the review © 2010 Deloitte Touche Tohmatsu Effectiveness of the process • This is more tricky • Need to be careful in defining the scope – in first year avoid extending to effectiveness • Results of audits improving over time • Residual risks reducing as evidenced by RM process • Risks that occurred during the year - were they previously identified – were they correctly rated • Survival during GFC © 2010 Deloitte Touche Tohmatsu Some pitfalls © 2010 Deloitte Touche Tohmatsu Managing the politics • Conflictual – often relates to someone who is not up to it • CRO/RM are tough jobs • Conflictual – often relates to management who have not bought in • Risk committee v management relationships © 2010 Deloitte Touche Tohmatsu “There is no better way of confirming your key role in 3rd line of defence than having the courage to evaluate the 2nd line – operational to strategic” © 2010 Deloitte Touche Tohmatsu General information only This presentation is provided as general information only and does not consider your specific objectives, situation or needs. 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