These guidelines are made possible by the generous support of the American people through the United States Agency for International Development (USAID). The contents are the responsibility of Adeso and do not necessarily reflect the views of USAID or the United States Government Acknowledgements Adeso and the author thank all those contacted and spoken to during the course of this study. In particular, thanks are due to the following people for their time and extremely important contributions to the development of these guidelines and/or for reviewing and commenting on the drafts of these guidelines and practical tools: Paul Agunda (International Rescue Committee), Sarah Bailey (Overseas Development Institute) Haley Bowcock (CaLP), Olivia Collins (Somalia Cash Consortium), Davide Coltri (Save the Children), Sophie Dunn (Consultant), Sandra Durzo (IFRC), Alice Fay (Save the Children), Kate Ferguson (IFRC), Martijn Goddeeris (Shelter Consultant), Professor Simon Gregson (Imperial College London), Emily Henderson (Oxfam), Glenn Hughson (CaLP), Marie LeDuc (Handicap International), Hanna Mattinen (UNHCR), Amanda McClelland (IFRC), Sara McHattie (ECHO), Lili Mohiddin (CaLP), Sam Ombeki (CARE), Isabelle Pelly (Save the Children), Lois Rabbit (CaLP), Laura Robertson (Imperial College London), Jessica Saulle (Save the Children), Morten Skovdal (Save the Children), Dr. Marla Stone (MMM Learning and Development), Sharon Truelove (Consultant), Anna Yalouris (MIT), Jake Zarins (Norwegian Refugee Council) and all participants at the Nairobi Workshop. The author is indebted to all contributors for their assistance and input, without which these guidelines would not have been possible. However, all errors and omissions remain the responsibility of the author. 2 Adeso Sector-based Guidelines for Cash Transfer Programming Acronyms ARV Antiretroviral Therapy CaLP Cash Learning Partnership CCT Conditional Cash Transfer CTP Cash Transfer Programming CfW Cash for Work FGD Focus Group Discussions FSL Food Security and Livelihoods ICT Information and Communications Technology IDPs Internally Displaced Persons MFI Micro Finance Institution MoU Memorandum of Understanding NFIs Non-Food Items NGOs Non Governmental Organizations OVC Orphans and Vulnerable Children PDM Post Distribution Monitoring SOPs Standard Operating Procedures UCT Unconditional Cash Transfer WASH Water, Sanitation and Hygiene Adeso Sector-based Guidelines for Cash Transfer Programming 3 Contents 1. INTRODUCTION 6 2. ADOPTING A MULTI-SECTORAL APPROACH 8 3. ASSESSMENT AND ACCOUNTABILITY 12 4. EDUCATION 15 Why Give Cash and Voucher Incentives for Education ? 16 How Can Cash and Vouchers Be Used to Promote Education? 17 Assessing Appropriateness 27 Potential Issues 31 Setting the Payment Rate 33 Targeting34 Complementary Programs 35 Monitoring and Evaluation 35 Designing a CCT with Educational Objectives: Practical Tips 37 5. HEALTH 39 Why Give Cash and Voucher Incentives for Health ? 39 How Can Cash and Vouchers Be Used to Promote Health? 41 Assessing Appropriateness 46 Potential Issues 50 Supply-side Interventions 51 Targeting52 Setting the Payment Rate 53 Complementary Programs 55 Monitoring and Evaluation 55 Designing a CCT with Health Objectives: Practical Tips 57 4 Adeso Sector-based Guidelines for Cash Transfer Programming 6. SHELTER 59 Overview of Cash and Vouchers for Shelter 60 Why Give Cash and Voucher Incentives for Shelter ? 60 How Can Cash and Vouchers Be Used to Meet Shelter Needs? 61 Assessing Appropriateness 65 Project Design and Implementation 66 Technical Support for Construction 71 Setting the Payment Rate 74 Process for CTP for Shelter Repair or Rebuilding After a Natural Disaster 76 Monitoring and Evaluation 79 Further Reading 79 7. REFUGEES AND DISPLACED POPULATIONS 81 Overview of Cash and Vouchers for Refugee and Displacement Situations 81 Why Give Cash and Vouchers In Refugee and Displacement Situations? 81 How Can Cash and Vouchers Be Used in Refugee and Displacement Situations? 82 Assessing Appropriateness 88 Program Design and Implementation 89 Setting the Payment Rate 95 Monitoring and Evaluation 96 Further Reading 97 Adeso Sector-based Guidelines for Cash Transfer Programming 5 Introduction There is a growing recognition of cash transfers as appropriate and effective tools to support affected populations in emergency and early recovery situations in a way that maintains dignity and choice while stimulating local economies. The use of cash, with an initial focus on food security and livelihoods, has shown emerging potential and seen success in other non - food security related sectors, such as shelter, health, education and displacement situations. In the past, humanitarian agencies have collaborated in the development of guidelines to improve the design and modalities of cash and voucher based programs and the identification and dissemination of best practice. However, previous guidelines have largely focused on the food security and livelihoods (FSL) sectors. It is against this background that Adeso, with funding from the United States Agency for International Development (USAID), commissioned the development of sector based guidelines and practical tools for the Health, Education, Shelter and Displacement sectors, to complement existing technical manuals on cash-based responses. These guidelines seek to respond to the need for guiding principles that adopt a broader approach which reflects the increasingly multi-sectoral uses of cash and voucher based programming in early humanitarian responses and recovery situations. Whilst these guidelines are primarily aimed at assisting humanitarian organisations in their responses to sudden or slow-onset emergencies and early recovery situations, they also include learning points relevant to other phases, such as developmental situations, where they can inform the design and implementation of humanitarian and recovery programs. Developing these guidelines involved a desk based review of available knowledge, experience and learning regarding cash transfer mechanisms in non-Food Security and Livelihoods (FSL) sectors. In addition, discussions were held with key actors implementing cash transfers within the chosen sectors. A one-day workshop was then held in Nairobi, Kenya in February 2013 to which a range of implementing agencies were invited, in order to obtain their input into the development of these guidelines. Initial drafts of the document were then circulated to leading practitioners within these sectors for comment and review before finalization of the content. 6 Adeso Sector-based Guidelines for Cash Transfer Programming This document and the Practical Tools developed as part of the current research build on the “Practical Guide to Cash-Based Responses” previously produced by Adeso. The three documents are complementary, and should be used collectively as a source of practical guidance for those implementing cash and voucher programs across these sectors. Adeso Cash and Voucher Guidelines 1. A Practical Guide to Cash-Based Responses. 2. A Practical Guide to Cash-Based Responses: Sector Based Guidelines for Health, Education, Shelter, Displacement and Refugee Situations. 3. Sector-Based Practical Tools for CTP. These are available for the following sectors: Health, Education, Shelter, Displacement and Refugee Situations. Adeso Sector-based Guidelines for Cash Transfer Programming 7 Adopting a Multi-Sectoral Approach Although these guidelines address the use of cash-based programming separately for each of the key sectors, it is important to recognize that there are important and strong interactions between sectors. Sectors are thus not independent, as actions targeting one sector are likely to have ‘spill-over’ effects within other sectors. It is essential to consider these interactions in program design, and to construct a ‘package’ of measures which addresses the diversity of needs across sectors, taking into account any likely ‘spill-over’ effects between sectors. Assessment processes should consider all household needs, and not be constrained to considering only one sector. The subsequent response analysis needs to ensure that the proposed intervention is appropriate to the household and community needs identified. In addition, the continued appropriateness of the selected approach should be constantly assessed throughout implementation through explicit inclusion of appropriate indicators within the monitoring framework. In deciding on the appropriate program response, it is also important to recognize that aid agencies, donors and governments often have multiple objectives. In many cases where there is a strategy for furthering the achievement of Millennium Development Goals (MDGs), this includes measures to tackle poverty, hunger and improve human development outcomes. In order to achieve this mix of objectives, a combination of Conditional Cash Transfers (CCTs), Unconditional Cash Transfers (UCTs) and in-kind provision may be appropriate. Vouchers are not usually suited to achieving multiple objectives, but may be appropriate for addressing specific objectives. Many of the case study examples in this report jointly target health and education outcomes with the aim of promoting human capital development. For example, many Conditional Cash Transfer (CCT) programs provide cash transfers to poor families which are subject to compliance with educational and health requirements, typically school attendance and regular medical check-ups. The overall aim is to build human capital and to break the intergenerational cycle of poverty. By 2010, all but two countries in Latin America and over 15 countries in Asia and Africa included a CCT program within their social protection policies. In Latin America alone, there are over 110 million beneficiaries of such CCT programs. This type of approach recognizes the cross-sectoral interactions between the health and education sectors. 8 Adeso Sector-based Guidelines for Cash Transfer Programming This type of approach recognises the cross-sectoral interactions which are involved between the health and education sectors. Some examples of sectoral interactions include: Public health and poverty alleviation interventions may lead to improved nutrition. Nutrition outcomes impajct on education e.g. through early cognitive development, ability to concentrate in school etc. Improved education increases livelihood potential. Improved livelihoods and shelter conditions are interconnected, with livelihood improvements leading to improved shelter conditions which in turn can facilitate livelihood development through both improved living conditions and increased access to borrowing. Shelter and sanitation conditions are also closely linked, and improved access to water and sanitation further impacts on health status, which improves ability of adults to engage in work, and children to engage in education. Adeso Sector-based Guidelines for Cash Transfer Programming 9 The following diagram illustrates some of these inter-sectoral interactions. Increased Household Income Improved Food Security Shelter Needs Adequately Met Improved Livelihood Potential Improved Nutrition WASH Needs Met Improved Educational Outcomes Improved Cognitive Development Improved Health Child Care Rises in Next Generation Poor health is common among children in low-income countries, and is often made worse by limited access to health care due to either low availability of health services or low ability of the poor to access these services. Poor child health is linked to poor growth and cognitive development, with potential long-term consequences. Poor health can lead to children being less likely to enroll in school, or enter school late, and when they do enroll they are likely to perform worse than healthy children. This demonstrates the need for a multi-sectoral approach when considering how best to use cash transfers to address issues of improving health and education outcomes amongst the poor. In addition, education of women has significant benefits for the health of their future children. There is evidence from Africa that children of mothers who have completed five years of primary education are 40% more likely to live beyond the age of five. The above examples illustrate the importance of recognizing linkages between sectors, and taking a comprehensive view of issues and needs across all sectors when deciding on the most appropriate form of intervention. 10 Adeso Sector-based Guidelines for Cash Transfer Programming The existence of strong multi-sectoral interactions also highlights the need for close coordination between: Different departments and sectoral teams within the organization. Different organizations, agencies and stakeholders working across the sectors. Emergency response/humanitarian actors and development agencies. This coordination should occur at all stages of the intervention, from emergency preparedness and needs assessment through to program design and implementation, and onwards. Adeso Sector-based Guidelines for Cash Transfer Programming 11 Assessment and Accountability In developing cash-based interventions, it is essential to have transparency and accountability to target populations as well as donors, government agencies and other stakeholders. A key aspect of accountability to target populations is ensuring that the response analysis is based on a rigorous assessment of the situation. This should include the origins and likely duration of the crisis, local economic context (including market conditions), the national and local legislative/policy environment and - central to the analysis - the needs and preferences of the target populations. These guidelines consistently draw attention to the fact that cash-based programming is a tool for use in achieving program objectives and meeting beneficiary needs - it is not an objective in itself. In addition, it is important to remember that cash and in-kind responses are not mutually exclusive - the appropriate response may be a combination of cash and in-kind interventions. An essential pre-requisite for deciding whether or not a cash-based program or another form of intervention is most appropriate is a process of engagement with affected populations and other key stakeholders. This will ascertain the nature of beneficiary needs and preferences and, based on this assessment, identify the most appropriate form of intervention. This may indicate that cash transfers are appropriate, or that it would be better to adopt a different approach, such as in-kind aid, education and information campaigns, or other forms of assistance. All interventions, whether cash-based or otherwise, should ensure accountability to beneficiaries and other stakeholders though compliance with key humanitarian standards. In particular, the following standards should be considered during program design, implementation and evaluation: The Sphere Project provides a set of minimum standards for humanitarian sectors which are outlined in the four technical chapters of the Sphere Handbook: water supply, sanitation and hygiene promotion; food security and nutrition; shelter, settlement and non-food items; and health action. There are also core standards that apply to all technical sectors. The minimum standards outline best practice in humanitarian response and describe the conditions to be met in any humanitarian response in order to support disaster-affected populations in surviving and recovering in stable conditions and with dignity. Sphere 2011 standards for humanitarian interventions are available at: http://www.spherehandbook.org. 12 Adeso Sector-based Guidelines for Cash Transfer Programming Development Assistance Committee (DAC) Guidance for Evaluating Humanitarian Assistance in Complex Emergencies is based on the premise that the purpose of evaluation is “to determine the relevance and fulfillment of objectives, developmental efficiency, effectiveness, impact and sustainability” of efforts supported by aid agencies. The five criteria underpinning DAC evaluations are thus: (1) relevance, (2) effectiveness, (3) efficiency, (4) impact and (5) sustainability. Under DAC criteria, evaluation should be part of the planning process from the start - clear objectives are essential for an objective evaluation. Guidance on using the DAC criteria is available at: http://www. alnap.org/resources/guides/evaluation/ehadac.aspx. The SEEP (Small Enterprise Education and Promotion) Network’s Minimum Economic Recovery Standards provide minimum industry standards for facilitating economic recovery in crisis situations and seek to improve accountability of humanitarian practitioners. The SEEP handbook provides guidance to interventions to improve income, cash flow, asset management and growth among crisis-affected households and enterprises. It emphasizes the importance of encouraging the re-start of enterprises and livelihoods strategies and improving market productivity and governance. SEEP Minimum Economic Recovery standards are available at: http://www.sphereproject. org/handbook/handbook-companions/the-seep-handbook/. Care should be taken in the use of incentives (cash or in-kind) to encourage attendance at training sessions and community meetings (such as health, nutrition or WASH education and awareness sessions). Incentives can create dependency or future expectations of ‘entitlement’ to payments, and their regular or prolonged use can cause reluctance to participate in future events without some form of payment. Unconditional Cash Transfers (UCTs) By providing flexibility in choice, Unconditional Cash Transfers will tend to impact across all sectors and can, in many circumstances, provide an appropriate tool for responding to needs across multiple sectors. UCTs achieve cross-sectoral impacts by making expenditure on a range of items - such as food, health, education and shelter - more affordable. The poorest households must be able to reach a minimum threshold of food consumption before they can consider making investments in human capital development such as health or education expenditures. In light of this, an unconditional cash component can prove appropriate in humanitarian programs aimed at sectors such as health, education or shelter. Adeso Sector-based Guidelines for Cash Transfer Programming 13 For example, cash provided for shelter is likely to be diverted in order to meet basic survival needs such as food needs, if households are not able to meet these needs in other ways. By improving the nutritional status of households, UCTs can also contribute to improved outcomes of health and education programs. Conditional Cash Transfers (CCTs) Imposing conditions incurs additional costs for beneficiaries and the implementing agency. Consequently, they should only be applied if they significantly improve achievement of program objectives. For conditions to be justified, they need to generate enough benefits (for participants and/or society) to outweigh any extra costs. There should be a valid justification for constraining a poor household’s use of cash resources to meet their needs. The implications of conditionality should be carefully assessed during the program design stage to ensure that they do not result in the exclusion of the most vulnerable groups. The most vulnerable groups may also be those who find it hardest to comply with the conditions. When conditions are used, they should be structured as simply as possible to achieve the intended result. Complex conditions increase costs and complexity of monitoring, and are unlikely to be easily understood by beneficiaries, reducing the likelihood of compliance. The design of conditions should be carefully considered to avoid unintended impacts. This includes having appropriate exit strategies to avoid creating dependency. In practice, CCTs may be preferred because they are seen as more politically acceptable the poor must “do something” in order to receive payments and are not “getting something for nothing”. Conditions can also generate positive feelings associated with promoting human development and economic growth. CCTs may therefore be favored by politicians and agencies due to their acceptability to voters and funding agencies. Vouchers Vouchers can be for specific commodities, or for a fixed monetary value redeemable at approved merchants or within an organized ‘fair’, to which merchants and beneficiaries are invited. Using value vouchers allows families to decide which needs to prioritize, whereas commodity vouchers can be used to ensure the beneficiaries receive specific goods which further the programs objectives (e.g. hygiene goods or basic food items). Vouchers are suitable when the main issue is the cost of a specific service or good, and there are no additional costs involved. Vouchers are most easily used when there is a choice of suitable merchants or service providers, and the services or products required are non-complex and predictable. 14 Adeso Sector-based Guidelines for Cash Transfer Programming Education Photo Credit: Daniel Gerstle (© Adeso) Adeso Sector-based Guidelines for Cash Transfer Programming 15 Education Why Give Cash and Voucher Incentives for Education? CCTs involving educational conditions originated in South America, with government programs in Brazil (Bolsa Escola) and Mexico (Progresa, now Oportunidades). The success of these schemes has led to their widespread replication across South America, and more recently in Africa and Asia. Emergency programs focus mainly on meeting basic survival needs. Consequently, cash transfer programs specifically targeting education are mostly found in developmental and recovery contexts. In addition, during an emergency other needs such as shelter, WASH, and food/nutrition can become even more important considerations affecting access to quality education. In an acute emergency, cash transfers are therefore frequently provided in the form of unconditional grants aimed at meeting a diverse range of immediate needs, of which expenditure on education is often one element which recipients may choose to target. This kind of cross-sectoral approach for addressing multiple needs can help reduce educational drop-out resulting from competing priorities. Both conditional and unconditional transfers have been shown to improve school enrolments and attendance. Increased income enables households to pay fees or other costs associated with attending school. It also reduces pressures on children to contribute to family income, enabling them to attend school. Where cash transfers lead to improved nutrition, children may subsequently perform better in school. Less evidence has been collected on whether cash transfers improve educational outcomes (e.g. grade pass rates); this will depend on the quality of education services available. Cash transfers can boost demand for education by reducing the barriers that restrict access for poor or vulnerable groups e.g. by making education more affordable. Many of the world’s poorest people cannot effectively access education services, even when such services are ‘free’ at the point of delivery. The costs that the chronically poor face in using these services can include the loss of children’s earned income and direct costs such as travel, school materials, and uniforms. Discrimination against girls, children with disabilities, and children affected by AIDS can exacerbate the difficulties caused by these financial barriers. The poorest fifth of children in low income countries are less likely to start school and more likely to drop out. Caregivers may not always act in the best long-term interests of their children. Agencies might provide incentives for carers to invest more in education because they believe: 16 Adeso Sector-based Guidelines for Cash Transfer Programming Carers may lack sufficient information to make the best long-term decision for their children. Carers’ interests may differ from those of the child, leading them to prioritize shortterm gains from children’s labor over the long-term benefits the child would gain from education. Even when caregivers are acting in their children’s best interests, greater investments in education may provide important benefits for society and the economy as a whole. Potential benefits from using cash and voucher programs to promote education include: More equitable access to education for poor and disadvantaged groups. Increased levels of attendance and enrolment. Increased awareness among communities of the importance of education Reductions in child participation in paid labor. How Can Cash and Vouchers Be Used to Promote Education? By improving household incomes, cash transfers (conditional or unconditional) mean that households are better able to afford the costs of educating their children. For the chronically poor, a regular increase in their income can increase the likelihood of them investing in education. By linking the transfers to compliance with conditions, the schemes can highlight the importance of education and signal its value. In addition, information campaigns can be linked to these programs to inform participants of the value of educating their children and its benefits in helping to overcome poverty. Unconditional Cash Transfers Unconditional Cash Transfers can increase uptake of education services by increasing the household’s overall income, making expenditure on education more affordable. Consequently, cash transfers have been shown to impact children’s education even when they are not conditional on the use of educational services. In Kalomo, Zambia, absenteeism declined by 16% over the first nine months of an unconditional cash transfer scheme targeting vulnerable households; often grandparents caring for AIDS-affected children. In Brazil, Namibia and South Africa , the provision of old age pensions without education conditions also significantly increased education of children, particularly girls. Properly designed and implemented cash transfer programs – both conditional and unconditional – tend to improve school enrolment and attendance. Adeso Sector-based Guidelines for Cash Transfer Programming 17 A further reason for including an unconditional cash component in education programs is that the poorest households need to be able to reach a minimum threshold of food consumption before they are able to consider investing in education expenditures. In addition, improved nutritional status can increase children’s ability to benefit from the education provided. By tackling poverty and hunger, Unconditional Cash Transfers can also help to address some of the underlying causes of inequalities in access to education and educational attainment. For example, improving nutrition of very young children is important for cognitive development and improves their ability to benefit from education once they reach school age. A comprehensive approach taking a long-term view may thus begin with unconditional transfers to aid early childhood development, rather than solely focusing on school age children. Agencies should consider whether providing an Unconditional Cash Transfer, accompanied by a fee waiver (i.e. exemption from school fees), could be sufficient to achieve the desired improvement in enrolment, without incurring the higher monitoring costs associated with conditional transfers. Unconditional Cash Transfers may also be an appropriate response where service coverage is poor and compliance difficult. Unconditional transfers should at least improve children’s nutrition and physical and cognitive development, leading to better health. This can lead to healthier and more cognitively developed children, who will be better able to take advantage of educational opportunities in the future should service provision improve. 18 Adeso Sector-based Guidelines for Cash Transfer Programming Examples of Using Cash and/or Vouchers in the Education Sector Indirect Interventions Interventions Directly Targeting Beneficiaries Promoting and Supporting Directly providing pre- Interventions improving access to services by defined goods or services access to education through children and their families through cash or vouchers. targeting other points in the through provision of cash supply chain. or vouchers. UCT to increase affordability Cash and/or vouchers for: CfW to construct or repair of educational services and school facilities. materials. CCT for teachers’ incentives CCT incentives for: Attendance at school. School fees School enrollment. School supplies/ Completion of uniforms to improve teacher skills or quality of education provided. educational objectives Sanitary items for girls UCT (e.g. graduation). Transport costs nutrition to aid cognitive for early child development. Conditional Cash Transfers (CCTs) Conditional Cash Transfers assume that linking payments to compliance with conditions creates additional incentives for fulfilling program objectives. CCTs require beneficiary households to fulfill certain criteria in order to participate in the program. Failure to comply with the conditions may reduce beneficiary entitlements, or result in exclusion from the program. Due to problems in monitoring compliance in emergency settings, CCTs for education are mostly used in recovery or development contexts. Types of conditions which beneficiaries may be required to comply with include: Enrolling (or re-enrolling) one or all of their children in school. It is important to be aware that enrolment does not always translate into attendance. Minimum attendance at school per month by children entered into the program. Educational achievement, such as passing grades, graduation, or enrolment at a higher level education establishment. Conversely, program rules may allow children to fail each grade once, but then remove benefits permanently if a student repeats a grade more than once. Children not engaging in paid work. Adeso Sector-based Guidelines for Cash Transfer Programming 19 Education Case Study 1: CCT Impacts on Educational Outcomes in Developing Countries The following findings were identified by Saavedra and Garcia (2012) based on a review of 42 evaluations of educational Conditional Cash Transfer programs across 15 developing countries. Key Findings CCTs reduced dropout rates by twice as much in secondary school as primary schooling. Effects on attendance are greater where baseline (starting) attendance levels are lower. Greater cash transfer amounts are significantly associated with greater primary and secondary enrolment effects (and in some cases with increased secondary school attendance), suggesting that larger transfers may better compensate for the opportunity cost of sending children to school. At both primary and secondary levels and for both enrollment and attendance outcomes, the frequency of payment was negatively associated with the size of effects. Programs in which payments were bi-monthly or quarterly reported greater effects than those with monthly payments. Imposing conditions on achievement (e.g. not failing grades) beyond the standard attendance conditions is positively associated with greater secondary enrolment and attendance effects. There were significantly greater primary enrolment effects in programs that also sought to expand supply through grants, infrastructure or other resources for schools. Results were consistent with impacts being greater in areas with better school infrastructure and pupil-teacher ratios. Effects on secondary enrolment and attendance are greater for CCT programs in Asia or Africa than for those in Latin America. CCTs were more effective where initial enrolment and attendance levels were relatively poor and for that reason, particularly effective in improving secondary schooling outcomes. For primary school students, offering a larger transfer amount and coupling transfers with additional resources to support infrastructure, textbooks or teachers is associated with greater program effects. The relative effectiveness of CCTs for secondary schooling outcomes and additional costs related to transfer generosity and supply-side resources suggest that under tight 20 Adeso Sector-based Guidelines for Cash Transfer Programming budgetary conditions, targeting secondary level pupils with CCT investments is one way to improve cost effectiveness. Conclusions: Impacts of CCTs on primary and secondary schooling were positive and statistically significant. Impacts on secondary enrollment, attendance and dropout are greater than those for primary. Programs that place conditions on school achievement (e.g. not failing grades) and pay transfers less frequently are more effective than those which only apply attendance conditions. Programs with more generous transfers have greater primary and secondary enrollment effects. Programs that include conditions related to achievement and pay transfers less frequently than monthly exhibit greater enrollment and attendance effects. Source: J. E. Saavedra and S. Garcia Impacts of Conditional Cash Transfer Programs on Educational Outcomes in Developing Countries. RAND Labor and Population Working Paper WR-921-1 Feb. 2012 Securing an extra year’s attendance at school may not translate into a better level of educational achievement (test scores) if: a) The quality of education provided is very poor. b) Current school capacity is unable to adequately meet the extra demand, resulting in the quality of education provided declining as attendance rates increase. c) Other factors prevent the child from being able to learn well (e.g. hunger, domestic pressures, bullying/stigmatization/discrimination from teachers or other students). Making cash transfers conditional on exam performance can help to increase pass rates amongst beneficiaries. This was shown in the Female Secondary School Assistance Program in Bangladesh, where program beneficiaries had higher pass rates than the national average for girls. There must be a valid justification for constraining a poor household’s use of cash resources to meet their needs. For educational conditions, generally one of three arguments must hold: Adeso Sector-based Guidelines for Cash Transfer Programming 21 (1) The parents do not have sufficient information to make the best decisions about their children’s education. (2) There is reason to believe that parents will not act in the best long-term interests of their children. (3) The aim is to compensate households for investments in education which benefit society as a whole, rather than just directly benefitting the household. When any of these three effects is significant, it may be appropriate to impose conditions. The design of conditions should be carefully considered to avoid unintended impacts. This includes having appropriate exit strategies. Without appropriate “exit” options, Conditional Cash Transfers might induce students to unnecessarily repeat their final year of secondary school, solely in order to continue to qualify for the cash grant . In addition, the private costs to households (including financial costs, time, and effort involved in complying) should be considered when evaluating the appropriateness of applying conditions. Because imposing conditions incurs additional costs for beneficiaries and the implementing agency, they should only be applied if they significantly improve achievement of program objectives. For conditions to be justified, they need to generate enough benefits (for participants or society) to outweigh any extra costs. The key questions in deciding whether to impose conditions on the cash transfer are: Could the same impact be achieved through unconditional transfers and/or improvements in the quality and quantity of education services provided? Does the extent of any additional gains from conditions outweigh the additional costs incurred by beneficiaries (e.g. financial, time and effort) and the agency (e.g. monitoring)? Vouchers Vouchers can be for specific commodities or for a fixed monetary value redeemable at approved merchants or within an organized ‘fair’, to which merchants and beneficiaries are invited. Using value vouchers allows families to decide which needs to prioritize. In the Democratic Republic of Congo (DRC), school representatives have been invited to attend ‘voucher fairs’ to enable beneficiaries to use the vouchers to pay school fees. Goods and services that may be provided using vouchers or restricted cash grants include: 22 School fees. School supplies, including school uniforms, enabling families to choose appropriate Adeso Sector-based Guidelines for Cash Transfer Programming sizes. If the cost of transport to and from school is a barrier to accessing education, children could be given vouchers redeemable on the bus or other transport. Sanitary supplies for adolescent girls. Provision of sanitary items can reduce absenteeism. Vouchers are suitable when the main issue is the cost involved in paying for a specific service or good, and there are no additional costs involved. Vouchers are most easily used when there is a choice of suitable merchants or service providers, and the services or products required are non-complex and predictable e.g. vouchers for textbooks. Education Case Study 2: Education Support through Voucher Fairs During Emergency Assistance to Newly Displaced and Host Families in North Kivu, DRC In 2008, an escalated fighting between rebels and the Congolese Armed Forces led to widespread displacement of populations in North Kivu, Democratic Republic of Congo (DRC). In response, Concern Worldwide implemented a nine month emergency project to increase access to food, non-food items and water for displaced and host families. The project used ‘voucher fairs’ to enable families to purchase non-food items and pay school fees. The voucher fairs involved the following elements: Beneficiaries received $35 worth of vouchers, plus two blankets and soap. Traders were pre-selected from intervention areas in order to contribute to the local economy. Articles were pre-selected based on focus group discussions (FGDs). Prices of articles were fixed based on market research and negotiations with traders. Primary school fees could be paid to headmasters at the fairs. Key Findings The option of paying school fees was an especially popular aspect of the intervention. Onefifth of beneficiaries used vouchers to pay school fees and 27% of those beneficiaries paid for more than one child or trimester. For parents with children in primary school, school fees were an expenditure priority that they were struggling to meet because fighting and displacement had interrupted livelihoods. Payment of school fees enabled children to Adeso Sector-based Guidelines for Cash Transfer Programming 23 continue their studies, as they are often sent home from school if fees are not paid. The inclusion of school fees tipped many recipients towards a preference for fairs over in-kind assistance. The majority preferred the fairs to receiving pre-packaged NFI kits, cash or vouchers to use in the local markets because the fairs enabled them to pay school fees, provided them with choice and were safer than receiving cash or vouchers to use in the local market. Humanitarian agencies should consider inclusion of school fees in the voucher fairs. Key Issues The lack of small voucher denominations meant beneficiaries could not pay for articles with precise amounts and traders did not provide change in the form of cash or vouchers. High prices at fairs were the main complaint of beneficiaries. Prices were higher than ‘normal’ market prices due to three factors: (1) different quality of items compared to those in the local market; (2) traders did not always provide change; and (3) despite efforts to set prices at or below market level, prices were not accurate for all items. Taking measures to ensure lower prices in fairs would increase efficiency and effectiveness. Concern would make funds stretch further, and recipients would meet more of their needs. Using vouchers required more planning and was slightly more expensive compared with inkind distributions, but had the benefit of providing more choice to recipients and supporting local traders. The fairs were marginally more expensive due to loss of savings from bulk purchasing through competitive tendering. However, working with local traders directed profits to local businesses as opposed to ones outside of the intervention area. Source: Sarah Bailey, 2009. An independent evaluation of Concern Worldwide’s emergency response in North Kivu, Democratic Republic of Congo. Responding to displacement with vouchers and fairs. Humanitarian Policy Group Overseas Development Institute, London Cash for Work Cash for Work can also be referred to as a conditional cash transfer, and can be used to help construct school facilities such as classrooms. This should usually involve cooperation/ partnership with relevant government/educational authorities. Ensure that any construction or building work is not being carried out by children. Also ensure that construction sites 24 Adeso Sector-based Guidelines for Cash Transfer Programming which could pose a danger to children (e.g. deep holes) are adequately fenced off to ensure children are not put at risk. Don’t Forget the Supply-side Cash transfers can be used to increase the use of existing educational resources. However, failure to improve the supply of education capacity can disadvantage children already in schools by reducing the quality of provision. Relatively small cash transfers will not easily overcome transportation barriers for long distances, and supply-side responses such as increased local provision of school facilities may be necessary. When assessing whether to send their children to school in response to a CCT program, parents take into account the quality of local schools. Consequently, they are more likely to enroll their children in school if the quality of education provided is high. Ensuring appropriate quality of education provision must be considered if beneficiaries are to enjoy the potential gains from increased school enrolment and attendance. In many developing countries there may not be enough schools, classrooms or teachers to meet the increased demand for education by participants trying to satisfy conditions. Before implementing a program, it is essential to assess the availability of and need for necessary infrastructure (schools, transport etc.), and to identify whether the lack of demand is due to remoteness from schools or low quality of schooling that provides no meaningful returns for attendance. Supply-side Interventions Which May Be Considered Where Supply Is Inadequate Include: Capacity development of teachers and pupils through life skills training and, where appropriate, wages or bonuses for teachers. Payments of bonuses to schools for each child participating in the program to cover school materials etc. In Nicaragua’s Red de Protección Social, teachers receive a small bonus per child participating in the program, half of which is intended to pay for school materials. In Honduras, supply-side measures to improve education provision included cash grants which could be applied for by Parent Teachers Associations associated with a given primary school. Cash for Work programs to assist with construction or repair of school buildings, clear school grounds, ensure a safe school environment etc. Adeso Sector-based Guidelines for Cash Transfer Programming 25 It is important to carefully consider the demand and supply-sides when planning CCT programs for education; something which has often been overlooked in past interventions. Nicaragua’s CCT was not only more effective in supply-constrained areas but also improved school supply as measured by grade availability, number of sessions per day and number of teachers. To provide incentives to the teachers who had additional reporting duties and larger classes, as well as to increase resources available to the schools, a small “supplyside” cash transfer, known as the “teacher transfer” was given to each beneficiary child, who passed it to the teacher. It was precisely in those intervention areas with poor initial school supply conditions, as measured by indicators of grade availability and distance to school, that the program was most effective in improving school supply. This demonstrates that initial school supply conditions need not represent an insurmountable obstacle to implementing a CCT program, as long as supply constraints are identified at the planning stage and mechanisms put in place to address them during the implementation stage. Assessing Appropriateness Preconditions for Using Cash and Vouchers for Education Prior to implementing interventions with educational objectives, the reasons for nonparticipation in, or drop-out from education must have been investigated and identified to correctly target the barrier(s) to inclusion. It is then possible to decide whether these barriers can be best overcome though Unconditional Cash Transfers, Conditional Cash Transfers, or in-kind interventions. Most cash-based interventions with specific educational objectives have, to date, involved some form of educational conditions which beneficiaries have to comply with in order to receive the cash. However, the costs associated with imposing conditions mean that they should only be used if they will significantly improve the achievement of program outcomes, the expected benefits outweigh the costs involved and they do not result in the exclusion of the most vulnerable groups (see also Chapter 3). Other preconditions before CCTs can be considered include: 26 The educational service or good(s) that the Conditional Cash Transfer is conditioned upon must be functioning, safe, accessible and have the capacity to include new participants. The administrative capacity and skills required for implementation must be available at the required level e.g. capacity of teachers (or other responsible agent) to monitor compliance. Adeso Sector-based Guidelines for Cash Transfer Programming Identifying Reasons for Low School Attendance When designing any cash or voucher based intervention to promote education it is essential to identify the specific reasons why poor households are not making sufficient use of educational services. Public education services may be inaccessible or of such low quality that the poor rationally choose not to use them. Is the problem of low uptake of education due to a lack of demand by households, or is it due to poor availability or quality of service provision? If the problem is rooted in households’ undervaluing their children’s education due to lack of information, an information campaign and the imposing of conditions may be appropriate. For example, some communities may undervalue the benefits of girls’ education. Discrimination and cultural insensitivity in the supply of public services can hinder their use. If the problem results from poor quality or inaccessibility, the intended benefits of a CCT are unlikely to be achieved unless accompanied by supply-side interventions. It is important not to mistake problems with service supply for low demand. It may be perfectly rational for parents not to send their children to school if the quality is poor and the benefits of attendance are very low. Adeso Sector-based Guidelines for Cash Transfer Programming 27 Why is School Attendance Low? If the problem is low demand because of poor information, it is important to weigh the costs and benefits of a direct information campaign against imposing conditions on cash transfers. High child labor rates and low school attendance rates may indicate that parents are failing to act in the best long-term interests of their children, or that the household is so poor that they cannot afford the loss of income from child labor required for children to attend school. Unconditional Cash Transfers directly tackle poverty and may be sufficient to increase the demand for education – particularly when combined with improved quality of schools and a direct information campaign. General Principles The educational service or good that the project is seeking to promote uptake of must be functioning, safe, easily accessible and have to have capacity to include new participants. Gender equality should be a part of the overall design of educational programs. 28 Adeso Sector-based Guidelines for Cash Transfer Programming If all children in the household are not included in the program, consider impacts on siblings of participant children. Consider the needs of children with disabilities. If there are no disabled children, establish whether they are being excluded from education. Ensure that the most vulnerable children (e.g. OVCs, HIV-affected) are not excluded. The impact of gender on access to education is often an important factor determining household priorities for educating children, and should be a key consideration in program design and monitoring. For education, regularity of payments and timing of payments can be important factors influencing outcomes (e.g. payments that coincide with school fees being due), and in many cases will be as important as the actual level of payment in influencing behavior. Identify which institutions and government departments need to cooperate with the program in order to effectively implement cash transfers for education (e.g. social welfare, education). Will Conditions Improve Educational Outcomes? Conditional transfers are most likely to be effective in increasing participation in education in situations where participation rates are initially low, child labor is high (high opportunity costs), or there is discrimination against girls or disabled children attending school. Where main barriers to participation are direct costs, a scholarship (covering fees) may be sufficient, possibly along with an Unconditional Cash Transfer or vouchers for directs costs (e.g. uniform, books etc.). If school enrolment rates are already very high, conditions related to school enrolment will be unlikely to have a large impact. For example, in Mexico well over 90% of primary school age children were enrolled, even in the absence of participation in the program. Consequently, Mexico’s Oportunidades program had little effect on enrolment amongst this age group. The following table provides guidance on situations in which educational conditions are likely to be most successful in improving educational outcomes, and when they are likely to be least effective. Adeso Sector-based Guidelines for Cash Transfer Programming 29 Factors Affecting the Impact of Conditions on Educational Outcomes Environmental Factors likely to improve the Factors likely to reduce impact of Conditions impact of conditions on program conditions on program outcomes outcomes Current If school attendance is initially If school attendance is already high demand low, there is greater scope for (e.g. 90%+), there is less scope for for education conditions to increase use. (e.g. school If child labor is high, conditions When unemployment rates are attendance may compensate for income lost high, child labor tends to be less rates). when children attend school. conditions to increase their use. in demand, reducing its impact on educational attendance. Level of Systems present to deliver the If provision of required quantity and quality of cannot be provided adequately education education services. infrastructure quality education services to meet the increased demand, Although provision is inadequate, conditions will cost households (schools, the quality to improve provision prior to little benefit. education). imposing conditions. Capacity for Agencies have, or can easily If administrative capacity is weak. administration. acquire, the administrative Lack of capacity to accurately capacity to implement the monitor compliance. will and resources exist time and effort in complying, with program and monitoring conditions. Ability of poor Beneficiaries are easily able to If resources or circumstances beneficiaries access services required to respond inhibit beneficiaries from easily to respond to to the incentives created by cash responding to incentives. e.g. conditions. transfers e.g. schools are easily schools are far from beneficiaries, accessible, and have capacity/ increasing compliance costs, quality of provision. effort involved etc. Program Good program design can increase Rigidly imposed conditions risk Design. compliance and impacts e.g. where excluding the most vulnerable, f ailure to meet conditions triggers who find it hardest to comply. intermediation services that Imposing support households in complying. support penalties for without compliance can exacerbate problems that led to non-compliance. Adapted from EPRI “Designing Conditional Cash Transfers” Chapter 9 30 Adeso Sector-based Guidelines for Cash Transfer Programming How Strictly Should Conditions be Enforced? The most vulnerable members of the community may also be those who find it hardest to comply with the conditions, possibly due to: The costs involved (transport to school, costs of school materials etc.). Lack of skills and abilities required for dealing with administrative procedures. Competing demands of family circumstances, such as the child having to care for a chronically ill household member, or a child head of household caring for siblings. If conditions are too rigidly enforced, they may encourage parents to send ill children to school or make other decisions that could have negative consequences for the child, the household or the community. In addition, severity in applying penalties may deprive households of resources vital to poverty reduction, and if this results in increased drop-out rates from the program it may undermine educational outcomes. Care is therefore required in responding to those who are unable to comply with conditions. For example, denying a child the transfer because they missed school to attend to a sick family member is unlikely to result in the best outcome for the child. Instead, it may be more appropriate to support the child to enable them to meet the required conditions and attend school. Under Brazil’s Bolsa Escola, failure to meet conditions triggers intermediation services that provide additional support. Households are not penalized but rather supported in meeting educational or health requirements, increasing the likelihood of compliance. A similar approach was adopted in Manicaland, where those who failed to comply were assigned a ‘community volunteer’ to support them in meeting the conditions (see Case Study 4 in the Health Section). Potential Issues Potential negative effects which should be considered in designing programs include: Siblings of targeted children may be negatively affected (working in place of the targeted child, families diverting resources away from children not in the program). Families attempt to bribe or intimidate teachers to falsify attendance records. Storekeepers try to influence or cheat beneficiaries unused to the voucher system. Adeso Sector-based Guidelines for Cash Transfer Programming 31 Education Case Study 3: Restructuring Conditional Cash Transfer programs to increase re-enrollment in secondary school without weakening students’ attendance In 2005, Bogotá established the Conditional Subsidies for School Attendance program to increase student retention, lower drop-out rates and reduce child labor. Hoping to better fulfill the goals of the program, while keeping the costs of the interventions roughly the same, three variations of a CCT for education were tested: (1) A basic payment for school attendance ($15 USD/month for 80%+ attendance)., (2) aA basic payment for school attendance in which part of the transfer is delayed until the student pays school fees for the next year, ($10 USD/month for 80%+ attendance, $50 USD at next enrollment time). (3) A basic payment for school attendance in which students received lower monthly payments but were guaranteed a large payment upon graduation ($10 USD/month for 80%+ attendance, plus $300 USD on enrolment in higher education, otherwise delayed to one year after graduation from secondary). Postponing part of the transfer to a larger payout when school fees for the following year were due increased enrollment without reducing daily attendance. Students who received a large sum of money right before they had to pay their annual school fees were more likely to re-enroll than students who received regular transfers. This was particularly true for the poorest and most at-risk students. Participants were highly responsive to incentives for high school graduation and enrollment in higher education. Students who received a large award upon graduation were 49 percentage points more likely to enroll in a higher education institution. The two modified programs were especially effective at improving enrollment of the lowest-income students and the students with the lowest participation rates. In comparison, the standard program did not differentially increase enrollment for the poorest and most at-risk students. Siblings, particularly sisters, of students in the program attended school less frequently and dropped out more often than those in families with no children in the program. Families with a child in the program appeared to re-allocate educational opportunities away from their other children. 32 Adeso Sector-based Guidelines for Cash Transfer Programming Key Results Although the two non-traditional programs provided lower monthly payments for good attendance, they were just as effective as the standard treatment in terms of attendance levels achieved. The non-traditional designs improved re-enrollment by more in the following year. The savings approach was especially effective at improving the re-enrollment of the poorest students and those most at-risk of drop-out. The non-traditional designs increased enrollment in higher education institutions, while the standard intervention did not. Policy Lessons Policymakers can target specific behaviors by adjusting the design of educational CCTs. Incentivizing graduation rather than just attendance was particularly effective. Students receiving graduation incentives attended school more often and were more likely to reenroll in secondary school and enroll in higher education. Experimenting with the design of incentive programs can make them more effective, in some cases without increasing program costs. Source: J-PAL Policy Briefcase. 2012. “Redesigning Conditional Cash Transfers.” Cambridge, MA: Abdul Latif Jameel Poverty Action Lab. Barrera-Osorio, Felipe, Marianne Bertrand, Leigh Linden, and Francisco Perez-Calle. 2011. “Improving the Design of Conditional Transfer Programs: Evidence from a Randomized Education Experiment in Colombia.” American Economic Journal: Applied Economics. 3(April): 167-95. Setting the Payment Rate Key questions in setting the payment rate are: Are household members meeting their basic survival needs (e.g. food needs, shelter, health)? If not, any money is likely to be diverted to addressing survival needs (e.g. food). Programs need to ensure measures are in place to meet basic survival needs (e.g. a UCT). Adeso Sector-based Guidelines for Cash Transfer Programming 33 What are the costs associated with compliance with the conditions (school fees, school materials, uniforms etc.)? How many children are to be targeted in the household? Does the program enable amounts to be varied between households according to the number of participating children? Should payments vary according to the stage of schooling (primary or secondary) e.g. by providing higher payments for secondary students? Both Mexico and Colombia provide higher payments for secondary school students, reflecting the greater cost of lost employment from remaining in school. Under the Oportunidades program, cash transfers to secondary students are over three times that provided to primary students, since the latter are much more likely to attend school even without the transfer. Should there be annual lump-sum payments (for fees or school materials) in addition to regular ‘attendance’ payments? If so, should this again be higher for secondary than primary students? Should grants vary between genders? Some programs give higher educational grants for girls, reflecting observations that in rural areas girls were more likely than boys to drop-out. Targeting Targeting for CCT programs for education faces a trade-off between poverty/vulnerability targeting and targeting on the basis of educational criteria. For example, if low school enrollment is used as the main factor in targeting geographical areas/school catchments, the education impacts are likely to be greater (due to starting from a lower baseline) but the program may not reach the poorest or most vulnerable areas, resulting in reduced impacts on poverty. If the focus is on targeting areas with the highest poverty levels, the inclusion of households with relatively higher enrollment rates will reduce the educational impacts. Selection processes which exclude children who already attend school regularly may be perceived as penalizing households for previous investments in their children’s education and ‘rewarding’ households who have not prioritized this expenditure. To date, most programs have combined some form of geographical targeting with a means test to identify the poorest households within the target area. Some programs only target areas with adequate levels of service provision, where the current educational infrastructure is able to meet increased demand without reducing the quality of educational provision. In areas where increased demand is likely to lead to a decline in the quality of education provided, increasing demand without accompanying 34 Adeso Sector-based Guidelines for Cash Transfer Programming measures to increase capacity/maintain quality will disadvantage those children already in education, leading to unintended negative impacts. Complementary Programs Cash and voucher programs are not a ‘cure all’ for addressing all barriers to access to education (informational, cultural, physical, administrative, discrimination in access). They must be complemented by information and education campaigns raising awareness of the importance of education, service improvements, and strategies to address other barriers e.g.: Physical barriers (e.g. distance to schools). Administrative barriers (e.g. lack of birth registration, which may be required for enrollment). Cultural barriers, such as attitudes to girls’ education, or inclusion of disabled children. Inadequate levels of provision of school facilities (quality or quantity). Where poor or excluded households and children lack the required documentation of identity or status for enrollment in education, measures to facilitate birth registration may be required. This approach has been used in Zimbabwe, by the implementing NGO partnering with the Department of Social Services to secure birth certificates for unregistered children. Cash transfers for education are most effective when complemented by measures to improve the provision of education services. Programs which increase the demand for educational services have their limits if used in isolation, as a rapid expansion in use can undermine service quality unless there is also increased investment in service provision. Increasing the effectiveness of programs may require government initiatives to improve the supply of education resources in the target area. This is would require close coordination and partnership between implementing agencies and the responsible Government Departments. It can strengthen education programs if regular training or family development sessions are conducted for carers to raise their awareness of the importance of education in alleviating poverty, and to increase understanding of the program’s long-term objectives. This can also provide a channel for feedback of information, including providing a potential additional source of information on program impacts. Attendance may be included in the compliance conditions for receipt of payments. Adeso Sector-based Guidelines for Cash Transfer Programming 35 Monitoring and Evaluation Where a program contains multiple interventions (e.g. cash grants, school feeding, improvement of quality/quantity of school facilities etc.), it is difficult to identify how much of the observed benefit is attributable to each of the elements of the program. Monitored indicators should be easily verifiable and not require unnecessary discretion to be used by monitoring staff. Monitor impacts on children by gender, so it is possible to see if any gender discrimination is occurring in enrollment of children in the program, or in outcomes. Awareness of the current and former health status of children can be an important consideration in monitoring educational impacts. Formerly malnourished children or children with chronic disease may be unable to achieve the same levels of educational attainment as other children. Can education outcomes (e.g. pass rates) – rather than just activities (school attendance) - be evaluated? Monitor impacts on non-participants to ensure that they are not being ‘crowded out’ of education by increased usage rates. Monitor any impacts (positive or negative) on levels of education service provision and quality, even when no supply-side measures are included in the program. Do non-participants previously attending school feel service provision or quality has been affected? Further Reading Adeso, 2012. A Practical Guide to Cash-Based Responses Chapman, K., 2006.Using Social Transfers to Scale Up Equitable Access to Education and Health Services. Background Paper. Scaling Up Services Team, DFID Policy Division. UK Department for International Development. Saaverda, J.E., and S. Garcia, 2012. Impacts of Conditional cash Transfer Programs on Educational Outcomes in Developing Countries. A Meta-analysis. Working Paper WR-9211. February 2012. RAND Labour and Population Working Paper Series. J-PAL Policy Briefcase. 2012. Redesigning Conditional Cash Transfers. Cambridge, MA: Abdul Latif Jameel Poverty Action Lab. Barrera-Osorio, F., M. Bertrand, L. Linden, and F. Perez-Calle. 2011. Improving the Design of Conditional Transfer Programs: Evidence from a Randomized Education Experiment in Colombia. American Economic Journal: Applied Economics. 3(April): 167-95. EPRI, 2011. Designing and Implementing Social Transfer Programmes: a policy manual. Chapter 9. Designing Conditional Cash Transfer Schemes. Economic Policy Research Institute. Various resources on the Cash Learning Partnership website at: www.cashlearning. org IFRC / ICRC, 2011. Guidelines for Cash Transfer Programming 36 Adeso Sector-based Guidelines for Cash Transfer Programming Designing a CCT with Educational Objectives: Practical Tips 1. Check if your assumptions about why children are not attending school are correct. What are the principal barriers preventing children attending school? e.g. is mainly due to poverty, or high costs associated with school attendance, or loss of the child’s earned income as a result of school attendance? Or is poor availability of quality schools, teachers or materials and resources within schools the problem? Is lack of awareness of benefits of children’s education affecting uptake? Are there any cultural issues, such as attitudes to girls’ education? 2. Clearly identify the educational outcomes you want to achieve. Is a cash transfer the best tool to achieve these objectives? If so, which of these outcomes can be achieved without conditions? e.g. would an unconditional transfer (to make education more affordable and offset lost child income) accompanied by a fee waiver scheme achieve the desired outcome? Which of the objectives would be better achieved through a CCT? Remember! - applying conditions has costs for the agency (monitoring) and for the beneficiary (e.g. time, money spent in complying) and should therefore only be applied where they are expected to significantly increase impacts. 3. What complementary programs are required? These are critically important for achieving education, health and nutrition outcomes, (e.g. information and education campaigns). 4. Don’t forget the supply-side! Conditioning transfers on school attendance or enrolment assumes an adequate service available to access; this must be confirmed before beginning programming. If the Cash Transfers are conditional on attending school, local schools must be functioning, safe, easily accessible and have to have capacity to include new participants. Are local schools of adequate quality to produce the intended effects? Attendance at poor quality schools may ‘tick’ the compliance requirement without improving learning. If current supply is inadequate, or unable to accommodate the extra demand without a decline in quality, what measures can be taken to increase supply to meet beneficiary uptake? e.g. ‘teacher transfers’, grants to schools to expand capacity / purchase materials, desks etc. Adeso Sector-based Guidelines for Cash Transfer Programming 37 5. Design conditions carefully. Conditions should not be too burdensome or beneficiaries may not comply or may ‘opt-out’ of the program. When conditions are used, they should be structured as simply as possible to achieve the intended result. Complex conditions increase costs and complexity of monitoring, and are unlikely to be easily understood by beneficiaries, reducing the likelihood of compliance. Are the very poor or most vulnerable groups likely to have problems in complying with conditions? 6. What should be the response to non-compliance? Should those who fail to comply have their payments suspended, be excluded from the program, or be provided with support / mentoring to encourage them to comply in future? It is important to understand the reasons why the participant has failed to comply before applying sanctions. 7. Whether or not compliance is enforced it should always be evaluated. Recording and monitoring systems needed to check levels of compliance with conditions should always be in place, even if compliance is not enforced. 8. Target those areas with the lowest school attendance levels and the very poor. Evidence shows that educational impacts are greatest when starting from a low baseline (e.g. low initial enrollment) and when the very poor are targeted. However, this assumes that low use is not due to a lack of available school capacity or quality. 9. Learning outcomes need to be monitored- attendance alone is not a sufficient indicator of learning. Programs should seek to monitor impacts (e.g. pass rates), not just activities (attendance). 10. Document lessons learned. Record ‘lessons learned’ and recommendations to improve future programs and share best practice. 38 Adeso Sector-based Guidelines for Cash Transfer Programming Health Photo Credit: Nicole Sobecki (© USAID) Adeso Sector-based Guidelines for Cash Transfer Programming 39 Health Why Give Cash and Voucher Incentives for Health? Poor families in low income countries face a range of resource constraints and other disincentives limiting their use of essential health care. Distance to health clinics, loss of wages due to illness, costs of seeking care, user fees and out of pocket expenses can all limit access to health care and information by those who need it most, especially in the case of preventive health care. Cash-based approaches for health care are most commonly used to address problems of lack of affordability and/or low demand, as cash transfers can reduce barriers to health care use by enabling families to meet out-of-pocket expenditures and opportunity costs. Cash transfers for health can also be appropriate in emergency situations. Health care may be a major expense for emergency-affected populations, at a time when their health needs may be high and their asset base depleted or destroyed. This may result in harmful coping strategies where long-term livelihoods and economic well-being is sacrificed in order to meet urgent health needs. However, health care in emergency contexts often also involves supply-side issues. In addition, health care conditions aimed at promoting behavior change are generally most relevant in longer term interventions and may not be appropriate in emergency settings. Consequently, cash programs aimed at health care are most commonly found in recovery and developmental contexts rather than in emergencies. Most of these cash programs seek to induce changes in health behavior by providing cash transfers on the condition of use against preventive health services, often combined with attendance at health education talks. There is strong evidence from various countries that cash transfers have generated sizeable gains in access to health services. This is measured by increases in use of health services, especially preventive health, and health monitoring for children and pregnant women. Fewer studies have measured impacts on health status, as measured by incidences of illness/morbidity or mortality, but where this has been assessed results have also generally been very positive. Impacts are typically larger in countries with lower baseline levels of preventive health care use. Cash transfers can help overcome barriers to use of health services, leading to increased uptake, especially of health monitoring and preventive services. In addition to treatment 40 Adeso Sector-based Guidelines for Cash Transfer Programming charges, poor households face significant indirect costs, such as travel costs to clinics and income lost from time off work. Other justifications for cash transfer programs imposing health conditions are: a) Poor households lack adequate information on the long-term benefits of preventive health care, and so must be encouraged by CCTs to make better use of services, or b) Benefits to society from increased uptake of health services (e.g. reduced spread of infections) There are often close interactions between programs for health, education, and nutrition. As a result, many programs seek to target these sectors together, often under the objective of ‘human capital development’ and promoting the achievement of Millennium Development Goals. How Can Cash and Vouchers Be Used to Promote Health? There are various ways in which cash and vouchers can be used to improve access to health care: Target populations can be provided with cash grants or vouchers to cover some or all of the costs of health care. Even where expenditure on health care is reduced through removing user fees in an emergency, other hidden costs, such as transport, can remain. Cash grants could help to meet these other costs associated with accessing healthcare. Cash or vouchers to purchase specific health-related goods such as treated mosquito nets. Cash for Work programs can be used to assist in the construction of health facilities/ clinics. Cash grants may be made to communities or committees for the construction of health facilities. Adeso Sector-based Guidelines for Cash Transfer Programming 41 Examples of Using Cash and/or Vouchers in the Health Sector Promoting and supporting Directly access to services providing pre- Interventions improving by defined goods or services access to health by targeting children and their families through cash or vouchers. other points in the supply through provision of cash or chain. vouchers. CCTs can be conditional on: “Treatment vouchers” to be Attendance at antenatal checks. can Child growth monitoring medical treatments. treatments e.g. by improving Cash and/or vouchers for: Health related goods e.g. Adult(s) attending health mosquito nets. education talks. Transportation to health facilities. births. Adherence to treatment regimes e.g. for ARVs or TB treatment. of of the effectiveness at clinic. attended increase redeemed against specific nutrition Child vaccinations. Institutionally UCTs health patients on ARVs. CfW to refurbish or construct health facilities. CfW to provide or improve WASH and facilities sanitation can also improve health status of communities. UCTs can be used to make access to health care more affordable. In addition to programs designed with explicit health objectives, initiatives which alleviate poverty or target other aspects of household wellbeing can have ‘spill-over’ effects on health outcomes. This is illustrated in Health Case Study 1 outlining a project carried out in Malawi. A holistic view which recognizes linkages between sectors is required in both the design and assessment of cash transfer programs for health. Health Case Study 1: Zomba Educational CCT Reduces HIV Infection A World Bank study in Zomba, Malawi, that gave cash transfers linked to girls’ school attendance found a decrease in girls’ risk of HIV and other STIs (60% reduction after 18 months among girls receiving cash transfers). In addition, there was evidence that participants were three to four times more likely to be in school at the end of the school 42 Adeso Sector-based Guidelines for Cash Transfer Programming year and more likely to delay marriage and pregnancy. Participants not only had less sex, but when they did, they tended to choose younger, safer partners. The cash transfers may also have led to reductions in transactional sex. The study targeted nearly 4,000 girls and young women aged between 13 and 22 from Zomba, a district in Malawi with high HIV and school dropout rates among adolescent girls. The only condition for receiving cash payments every month was that the girls enrolled in the programme had to attend school regularly. Their parents also received cash payments. The girls’ school attendance was checked every month and the payment withheld if the student’s attendance rate was below 75% in the previous month. Although the cash payments were only conditional on school attendance, results showed the payments also made the girls less vulnerable to contracting HIV and other STIs. This illustrates the multisectoral nature of impacts of cash-based interventions. Source: S. Baird, R. Garfein, C.McIntosh, B. Özler 2012. Effect of a cash transfer programme for schooling on prevalence of HIV and herpes simplex type 2 in Malawi. Lancet 2012; 379: 1320–29 Unconditional Cash Transfers Providing the poor with Unconditional Cash Transfers can improve their health in a number of ways: Cash transfers make health care more affordable. By increasing household incomes, UCTs generally improve nutritional levels, which can lead to an increase in personal health and a reduction in conditions such as stunting or illnesses related to malnutrition, and an improvement in cognitive development of young children. Where beneficiaries use the money to improve their housing and personal well-being, their health outcomes may also improve. Unconditional Cash Transfers are more likely to generate health benefits and expenditures when vulnerable groups have access to sufficient information to make informed choices about health. A further reason for providing an unconditional cash component in health programs is that the poorest households must be able to reach a minimum threshold of food consumption before they can consider making investments in health expenditures, particularly preventive Adeso Sector-based Guidelines for Cash Transfer Programming 43 health expenditures. In addition, better nutritional status can increase the effectiveness of health treatments. Unconditional Cash Transfers may also be the appropriate response where service coverage is poor and compliance difficult. Unconditional transfers should at least improve children’s nutrition and physical and cognitive development, leading to better general health. Conditional Cash Transfers The imposition of conditions related to health care use is usually based on the following assumptions: 1) The use of health services by poor households is below the ideal level. This is usually assumed to be due to the costs involved in using these services being less affordable for the poor. 2) Lack of awareness or understanding of health issues among the poor contributes to the under-use of available health services. 3) The use of conditions is necessary to promote the optimal level of use, by requiring attendance at health checks, health education talks etc. This assumes that the increased income brought about by an Unconditional Cash Transfer will not, in itself, be enough to cause the desired change in health-related behavior (e.g. attendance at clinics, vaccinations etc.). 4) The desired health service is available and able to accommodate increased demand. If this is not the case, conditioning the cash transfer on the use of the service may be counter-productive, possibly leading to a fall in the quality of available services due to inability to cope with the increased demand, or difficulties for beneficiaries in complying with the conditions. 5) Increased use of health services will improve health status. Whether or not attendance at clinics actually leads to improved health status will strongly depend on the quality of the health services available and whether participants understand and comply with treatments received. CCTs may work partly through providing information to recipients (e.g. the benefits of health checkups) and partly through their effect on increasing household incomes. Agencies should consider if their aims could be achieved using a UCT with health education, thereby avoiding the cost of monitoring compliance with CCT conditions. 44 Adeso Sector-based Guidelines for Cash Transfer Programming Consideration should be given to the ability of vulnerable or marginalized groups to comply with conditions. For example, some minority cultural groups find it more difficult complying with CCT conditions due to language and cultural barriers. Vouchers For items which require strict quality standards, vouchers redeemable at shops contracted to provide the required quality may be preferable to unconditional cash, where quality cannot always be guaranteed in public markets (e.g. pre-treated mosquito nets). Cash for Work Cash for Work can also be referred to as a Conditional Cash Transfer, and can be used to contribute to increased supply or capacity of health services through assisting with refurbishment or construction of health facilities. Health Case Study 2: Vouchers for Hygiene Kits after the 2010 Haiti Earthquake In response to the 2010 Haiti earthquake, Oxfam International implemented a program to improve health conditions by facilitating access to hygiene kits for vulnerable families. This used a system of ‘commodity vouchers’ redeemable at specified shops for a fixed quantity of specified hygiene commodities (soap, toothpaste, toilet paper, sanitary pads, a bucket and a large basin). Although ‘cash vouchers’ would have allowed beneficiaries more choice in selecting hygiene items to meet their specific needs, vouchers were used to: Ensure that the assistance was only used for specified hygiene goods. Avoid the massive challenge and security risks of in-kind distributions. Make the pilot more manageable. In recognition that small shops were not prepared to deal with stocking a greater diversity of items in increased quantities. To increase flexibility and avoid congestion in shops, beneficiaries had three to four days to redeem their vouchers. The hygiene kit vouchers were part of a larger program that included training and public health promotion activities. Adeso Sector-based Guidelines for Cash Transfer Programming 45 Key Lessons Learned Voucher programs are time-intensive, especially when staff, beneficiaries and/or traders are unfamiliar with the approach. As such, they are difficult to implement in immediate first phase emergency response unless staff already have the required skills. It is important to invest in preparedness for CTPs in disaster prone areas to ensure a timely response to disasters. Agencies should invest in developing systematic integration between sector-based teams to maximize use of resources, for example by undertaking integrated assessments and evaluations. The inclusion of hygiene items into the Emergency Food Security and Livelihoods-led market assessment was a key factor enabling this pilot to be undertaken. Commodity vouchers restrict beneficiaries’ choice compared to cash vouchers, which would have allowed them to select hygiene items up to a specified cash value. However, commodity vouchers were considered ‘less risky’ for small traders, who may be unsure how well unfamiliar products will sell. 111 of the families initially selected could not participate in the project due to the lack of a suitable local trader. A voucher fair approach can be used to overcome a lack of suitable local traders. Source: Oxfam GB, 2011. CaLP Case Study: Shop vouchers for hygiene kits in Port-auPrince, Haiti. http://www.cashlearning.org/downloads/resources/casestudies/CaLP_Haiti_ Case_Study.pdf Assessing Appropriateness Preconditions for Using Cash and Vouchers for Health Minimum levels of availability and quality of health services are a precondition for measures such as CCTs which are conditioned on the use of these services. Healthcare services must be safe and easy to access for participants, and be able to accommodate the increase in demand. Alternatively, the resources and will must exist to increased availability of healthcare provision to accommodate the expected increase in demand, and provide the required quality of healthcare necessary to achieve the desired health outcomes. Where healthcare provision requires to be enhanced to meet the needs of the program, this must be done before the implementation of the CCT. 46 Adeso Sector-based Guidelines for Cash Transfer Programming The reasons for low uptake of health care services must be accurately identified to ensure that the program design is targeted to overcome the key barriers to use. Failure to correctly identify barriers to heath care use is likely to result in programs which prove ineffective or inefficient. Identify Reasons for Low Uptake of Health Services An essential prerequisite for designing a program to address low uptake of health care services amongst the poor is a thorough assessment of the reasons for lack of participation in health care. This should also identify and address the different barriers preventing males and females from accessing health services, as well as men and women’s distinct health care needs and health-seeking practices. Failure to correctly identify the underlying causes of low health care use will lead to inappropriately designed interventions which fail to address the key issues, undermining program effectiveness. Adeso Sector-based Guidelines for Cash Transfer Programming 47 Why is Uptake of Health Care Services Low? Will Conditions Improve Health Outcomes? Conditions are more likely to have a maintained effect if they are monitored and enforced. Where compliance is monitored, it is usually very high. However, not all programs enforce conditions. There is some evidence that merely informing people of the condition and implying it will be monitored increases compliance, even if actual monitoring is omitted. This may be due to the condition signaling the importance of the activity, or due to an implied risk of losing the benefit. This may suggest that intensive monitoring is not always essential in order to achieve an effect. However, it is uncertain how long these effects of ‘suggestion’ would be maintained in the absence of some action that suggests to beneficiaries that compliance monitoring is actually taking place. Conditions which are complex are unlikely to be easily understood by beneficiaries, thus reducing the likelihood of compliance, in addition to increasing the costs and complexity of monitoring. The following table provides guidance on situations where conditions for health objectives are most likely to be successful in improving health outcomes, and when they are likely to be least effective. 48 Adeso Sector-based Guidelines for Cash Transfer Programming Factors Affecting the Impact of Conditions on Health Outcomes Environmental Factors likely to improve Factors likely to reduce impact Conditions the impact of conditions on of conditions on program program outcomes outcomes Current demand If current uptake of health If current uptake of health services for human services starts from a low baseline - e.g. vaccination rates - is high, capital (e.g. clinic of use, impacts of CCT programs there will be limited scope for attendance). are likely to be higher. CCTs to increase uptake. Level of provision Good level of proximity and Low proximity and accessibility of of health accessibility of health care health care facilities. infrastructure facilities. (clinics, Good quality of available services. lack of skilled staff so that medicines, Good capacity of services to attendance is not translated into vaccinations). absorb extra demand. Poor quality of available services, positive health outcomes. Low capacity of services to absorb extra demand, with associated risk of decline in quality if attendance rates increase. Capacity for Agencies have, or can easily If administrative capacity is weak. Administration. acquire, the administrative Lack of capacity to accurately capacity to implement the monitor compliance. program and monitoring conditions. Ability of poor Beneficiaries are easily able If resources or circumstances b e n e f i c i a r i e s to access services required to inhibit beneficiaries from easily to respond conditions. to respond to the incentives created responding to incentives. e.g. by cash transfers e.g. clinics clinics are far from beneficiaries, are easily accessible, and have increasing capacity/quality of provision. effort involved etc. Good Design. increase compliance and impacts excluding the poorest and most where design costs, Program e.g. program compliance failure to can Rigidly imposed conditions risk meet vulnerable who find it hardest to conditions triggers intermediation comply. Automatic benefit cuts services that support households implemented without remedial in complying. support can compound problems Combining UCT or CCT with that led to non-compliance. information and education campaigns. Adeso Sector-based Guidelines for Cash Transfer Programming 49 Exit Strategy and Sustainability NGOs embarking on health care interventions need to carefully consider sustainability and exit strategies. Unlike government where long term health care provision may be possible, NGOs generally have very short program funding horizons. It is therefore essential to identify how households are to be enabled to maintain their access to health care after the program ends. To achieve this, two complementary funding streams/initiatives are likely to be required: 1. Donor funding for piloting approaches, identifying best practice, promoting rapid development of techniques and capacity for scale-up. 2. Domestic/government funding and take-over of interventions for long-term sustainability. Potential Issues If cash transfers are conditioned on health care services, it is essential to ensure that the services provided are of adequate quality. Cash transfers could encourage people to seek private health care or use private pharmacies. Eligible services (those classed as meeting the conditions) should be restricted to those service providers where the quality of service provision and drugs used can be guaranteed. There is also a danger that an increase in demand, without increased availability of services, will increase the cost of services, such as increases in user fees or medicine charges. In Mexico, under the Progresa program, some medical staff were reported to be responding inappropriately to high demand by charging program beneficiaries when a medical visit was not related to the program. In some cases, medical staff would diagnose illness during the free program consultation, but require beneficiaries to make an additional appointment for treatment, which they were then charged for . It is important to be aware of these risks, and ensure that they are checked for during monitoring. Prior agreements with clinics can reduce the risk of ‘manipulation’ of the process by staff. Availability and quality of medicines was a major issue in Mexico. Some public health clinics used by the Oportunidades program had insufficient medicines available to treat the increased number of patients. Beneficiaries also claimed that medicines provided by public clinics were of low quality, resulting in many beneficiaries purchasing more expensive higher quality drugs at private pharmacies. 50 Adeso Sector-based Guidelines for Cash Transfer Programming Health Case Study 3: How strictly should conditions be enforced? Example from CCT for Child Health and Development, Manicaland, Zimbabwe This study by Imperial College London and the Biomedical Research and Training Institute of Zimbabwe investigated the child-level effects of Conditional and Unconditional Cash Transfers on birth registration, vaccination uptake and school attendance. If a household provided a good reason for not meeting conditions (e.g. missing school due to illness), this was verified and judged on a case-by-case basis. Spot checks at schools and clinics were also used to verify attendance. To allow households time to begin meeting conditions, conditions were not enforced during a six month “grace period” at the start of the project. After this time, households not complying with conditions at the next check were offered support from the implementing agency, DOMCCP, to help them comply. At the following check, if they were still in default, a community volunteer was assigned to help them meet the conditions. If after another four months the household remained in default, the amount of their transfer was reduced by 10%. After six months of default the community volunteer assumed control of the household’s transfers and managed the funds to assist the family in meeting the conditions e.g. covering costs involved in complying. The situation was reviewed regularly, and if the household began meeting conditions, the volunteer was removed and the household received their full transfer. 35% (i.e. 341 out of 965) of eligible CCT households received help from a community volunteer to help them meet the conditions. Enforcement of the conditions was relatively “soft” – those defaulting received support with compliance rather than penalties, and rarely had their transfers reduced or stopped. Source: L. Robertson et al. 2013. Effects of unconditional and conditional cash transfers on child health and development in Zimbabwe. The Lancet, Volume 381, Issue 9874, Pg 1283 - 1292, 13 April 2013 Supply-side Interventions Programs which promote demand for health services require those services to be able to increase supply in response to a rise in demand. Increasing demand for services in circumstances where this is not the case could be at best ineffective and at worst counterproductive (e.g. if increased clinic attendance increases staff-patient ratios, leading to a reduction in quality of health care for all). Where there are capacity or quality constraints in health service provision, cash transfers need to be complemented by interventions to improve service provision. Adeso Sector-based Guidelines for Cash Transfer Programming 51 In Honduras and Nicaragua, CCT programs included supply-side strengthening to mitigate the pressures associated with increased demand for services and the possibility that quality might decline due to higher demand. This involved contracting private providers to deliver a package of health care services and health education talks in Nicaragua (at a cost of $160 USD/beneficiary/year) and financial support to public health centers in Honduras ($6,000 USD/health centre/year). However, there were substantial delays encountered in implementing supply-side activities. If quality decreases, or non-beneficiaries are crowded out, the program may have negative impacts that outweigh the gains from increased beneficiary attendance at clinics. On the other hand, increased demand can sometimes be used to stimulate improvements in efficiency and quality. CCT programs conditioned on use of public health facilities need to coordinate closely with government agencies responsible for public health to ensure services are enabled to meet the increased demand generated. Consider Possible Negative Effects from Targeting Criteria and Conditions Targeting Geographical targeting is frequently used An exception to the usually positive effects of in cash transfers for health outcomes, CCT programs on child nutrition was reported with poor localities identified as the first for Bolsa Alimentacao (a pre-cursor to Bolsa stage of the targeting process. Some Familia) in Brazil. In northeast Brazil, monthly programs then allow all households within growth measurements for children under age these localities to participate. However, three revealed that each month of exposure to geographical targeting is more often the program reduced weight gain by 31 grams accompanied by a means test. In addition, compared to non-participant children. This some programs limit participation to negative effect of the nutrition program was households with young children, school believed to be due to the fact that mothers age children or pregnant women. thought that if their child began to grow, they would be removed from the program. They thus A review of targeting strategies found that had an incentive to reduce the growth of their the performance of means tests varied child or to avoid providing the added nutrition considerably according to the capacity of provided by the program. those administering them. However, they did perform best in terms of minimizing Although no other examples of unintended errors of inclusion and exclusion, and negative health effects have been found, this were cost-effective. The benefits of highlights household level targeting are greatest potential incentives for harmful behaviours when in more heterogeneous communities. setting targeting criteria or conditions. the importance of considering Source: Glassman et al. 2007 52 Adeso Sector-based Guidelines for Cash Transfer Programming In relatively small, fairly homogeneous and very marginalized communities, geographical targeting alone may be the most cost-effective approach . There are potential ethical issues involved in excluding similarly poor households from participating in health care programs in the latter context, and increased risks of causing feelings of resentment or tensions within the community. When targeting it is important to assess the proximity of suitable health care facilities to the beneficiary population(s). If the level and/or quality of services available locally is inadequate to meet the intended health outcomes, it will be necessary to address these supply constraints if the intended health outcomes are to be received. Some past programs only targeted locations where there was sufficient supply of health services to meet the expected increased demand. Explicit targeting of AIDS-orphans or AIDS-affected children risks stigmatizing vulnerable children. However, targeting programs to the extreme poor using indicators that capture AIDS-affected households (e.g. high dependency ratios or presence of a household member with a chronic illness) can help programs reach children affected by AIDS whilst reducing the risk of stigmatization. Setting the Payment Rate The simplest approach to setting the payment rate for health care programs is to calculate the costs of accessing healthcare (transport, treatment fees, time lost from work etc.) and to set the payment at a level which covers these costs. This approach is similar to that used in the Honduras Family Allowance (PRAF) program. A problem with the above approach is that it does not take account of other household needs which also affect their health and well-being. Consequently, the needs assessment process should focus on all household needs, not just health care aspects. Where key needs – such as food and nutrition needs - are not being met, these should be addressed as part of the program. Failure to do so will not only undermine key health outcomes, and will also increase the likelihood of resources intended for clinic attendance being diverted to meet basic needs such as food consumption. Adeso Sector-based Guidelines for Cash Transfer Programming 53 It may therefore be desirable to set the payment rate at a level that is adequate to cover households’ basic needs, plus costs of compliance, rather than just covering the costs of compliance with the health care conditions. In Colombia, Jamaica and Mexico, the amount of the health/nutrition transfer represents the difference between the average consumption of a very poor household and the food poverty line, as a minimum consumption level was seen as a pre-requisite to investment in human capital (health and education). An appropriate approach to setting the payment rate is likely to be one which takes account of the importance of meeting the households’ basic needs, in addition to addressing the ‘compliance costs’ of meeting the program conditions. Health Case Study 4: Progresa Conditional Cash Transfers for Health in Mexico Social transfers can impact on health outcomes by improving nutrition and enhancing the ability of those living in extreme poverty to access health services and pay for medicines and other associated costs. Social transfer programs also provide evidence of sustainable impacts on nutrition, with 70% of households participating in Progresa showing improved nutritional status. Significant findings are seen in Mexico where Progresa has brought about a 12 percent reduction in the incidence of ill-health among children aged naught to five years compared to non-Progresa children, and 19 percent fewer days of illness among adults. The program also resulted in an eight percent increase in clinic visits by pregnant women in their first trimester, and a 25 percent drop in the incidence of illness in newborns. Impacts on stunting were also significant, with the growth rate among children aged 12-36 months increasing by one centimetre per child, per year. This represented a 16 percent increase. Quality issues must be addressed if gains from increases in use of health facilities are to be achieved and sustained. Under Progresa, resources are now set aside to cover some of the costs of additional health services demanded due to the program and ensure adequate supply of equipment, medicines and materials. In addition, NGOs are used to supplement government capacity for health care provision. Progresa only operates in areas where adequate levels of health service provision (public and NGO) are available. Source: K. Chapman, 2006. Using Social Transfers to Scale Up Equitable Access to Education and Health services. DFID Policy Division. Background Paper. January 2006. 54 Adeso Sector-based Guidelines for Cash Transfer Programming Complementary Programs Complementary programs and services are centrally important for education, health and nutrition outcomes. Most health interventions include health education programs. Attendance at these health education activities is usually one of the conditions attached to health CCTs. In addition to direct information related to the primary objective of the intervention (vaccination, child growth monitoring etc.), these sessions frequently include hygiene, nutrition, water and sanitation (WASH) topics. In Mexico, the health talks are reinforced by peer-to-peer learning through the use of “community mothers”, with positive results. It is also important to ensure that all information campaigns are in the appropriate native language for the community concerned, and, where required, reinforced by ‘poster’ campaigns to reinforce the key messages. In communities with low literacy levels, poster campaigns can use ‘cartoon’/pictorial approaches to reinforce the message. Monitoring and Evaluation Detailed guidance on monitoring and evaluation of cash for health projects is provided in the Practical Tools Guide. However, key considerations include: Can health outcomes (e.g. reduced illness) – and not just activities (clinic attendance) be evaluated? Examples of possible impact variables include: o Number and gravity of health episodes. o Decreases in frequency or duration of hospitalization. o Reductions in stunting. o Morbidity indicators. o Incidences of diarrhea in the past 15 days among young children (e.g. under age five). Monitor impacts on children by gender, so it is possible to see if any gender discrimination is occurring in attendance of children at health care services or in health outcomes. Monitored indicators should be easily and objectively verifiable and not require unnecessary discretion to be used by monitoring staff (i.e. not subjective opinions). Monitoring should check for any negative impacts on non-participants, such as crowding them out of ‘approved’ health care facilities and potentially diverting them to ‘sub-standard’ facilities. Adeso Sector-based Guidelines for Cash Transfer Programming 55 Where the program directs people to public health care facilities, monitor changes in usage of other health care providers (e.g. private clinics) to assess if one provider is simply displacing the other. Monitor any impacts (positive or negative) on levels of health care service provision and quality, even when no supply-side measures are included in the program. Assess ‘spill-over’ effects on non-participants that occur through ‘demonstration effects’ of observing participants’ actions, or sharing of knowledge from IEC campaigns. Failure to do so may lead to an under-estimation of program impacts. Where a program contains multiple interventions (e.g. cash grants, education campaigns, improvement of quality/quantity of health facilities etc.) it can be difficult to identify how much of the observed benefit is attributable to each of the elements of the program. Whilst the motivation for increased health care utilization and improved health outcomes may be assumed to be due to the program conditions, they could also be a result of other factors such as increased knowledge and awareness of health care issues from IECs, provision of nutritional supplements in public health centers, increased income from the cash transfer increasing affordability of health care and improving nutritional status, or improved supply/quality etc. In order to determine not only what impacts the program achieved, but also how and why, household surveys can be used to collect information on attitudinal changes and behaviors, especially those related to health. Further Reading Adeso, 2012. A Practical Guide to Cash-based Responses Chapman, K., 2006.Using Social Transfers to Scale Up Equitable Access to Education and Health Services. Background Paper. UK Department for International Development. Glassman, A., J. Todd and M. Gaarder, 2007. Performance Based Incentives for Health: Conditional Cash Transfer Programs in Latin America and the Caribbean. Centre for Global Development. CGD Working Paper # 120. April 2007 Sphere 2011 guidelines for minimum standards in health actions are available at www. spherehandbook.org/en/minimum-standards-in-health-action/ IFRC/ICRC, 2011. Guidelines for Cash Transfer Programming Various resources on the Cash Learning Partnership website at: www.cashlearning.org 56 Adeso Sector-based Guidelines for Cash Transfer Programming Designing a CCT with Health Objectives: Practical Tips 1. Check if your assumptions about under-utilization of health services hold. For example, are preventive health services under-utilized by the poor? Do the very poor use these services less than other groups? What are the principle barriers preventing use e.g. is poverty or the high costs associated with accessing care the main problem? Or is poor availability or quality of facilities (e.g. clinics) or materials and resources within them (e.g. lack of medicines, staff, equipment etc.) the problem? Or is lack of knowledge of available treatments, their benefits and their proper use affecting uptake? Are there any cultural or religious barriers to beneficiaries using the service (e.g. religious objections to vaccinations)? 2. Clearly identify the effects you want the program to achieve. Which of these outcomes can be received without conditions e.g. could stunting be reduced using an unconditional transfer for improving general household nutrition, or is attendance for growth monitoring required? Which of the desired effects would be better achieved through a Conditional Cash Transfer? Remember! Applying conditions has costs for the agency (monitoring) and for the beneficiary (e.g. time, money spent in complying) and should therefore only be applied where they are expected to significantly increase impacts. 3. What complementary programs are required? These are critically important for achieving education, health and nutrition outcomes (e.g. information and education campaigns). 4. Don’t forget the supply-side! The health service or activity that the cash transfer is conditioned upon must be functioning, safe, easily accessible and have the capacity to include new participants. Are the services available locally of adequate quality to produce the intended effects? Attendance at poor quality health facilities may ‘tick’ the compliance requirement without improving health outcomes. If current supply is inadequate, or unable to accommodate the extra demand without a decline in quality, what measures can be taken to increase supply to meet beneficiary uptake e.g. contracting an NGO to provide supplementary treatment facilities or resources? Adeso Sector-based Guidelines for Cash Transfer Programming 57 5. Design conditions carefully. Conditions should not be too burdensome or beneficiaries may not comply or may ‘opt-out’ of the program. Conditions should be relevant to the intended effects. When conditions are used, they should be structured as simply as possible to achieve the intended result. Complex conditions increase costs and complexity of monitoring, and are unlikely to be easily understood by beneficiaries, reducing the likelihood of compliance. Are the very poor or most vulnerable groups likely to have problems in complying with conditions? 6. What should be the response to non-compliance? Should those who fail to comply have their payments suspended, be excluded from the program, or be provided with support/mentoring to encourage them to comply in the future? It is important to understand the reasons why the participant has failed to comply before applying sanctions, especially loss of money, to poor or vulnerable households, possibly denying them access to health care. 7. Whether or not compliance is enforced, it should always be evaluated. Recording and monitoring systems needed to check levels of compliance with conditions should always be in place, even if compliance is not enforced. 8. Target the very poor and those with the lowest utilization levels. Evidence shows that health program effects are greatest when the extremely poor are targeted, and that increases in uptake from CCT are larger when starting from a very low base level. However, this is dependent on the reason for low uptake not being lack of available supply of quality services. 9. Learn from previous programs. When designing programs, it is useful to review what has been used elsewhere in similar programs, and what has worked well. 10. Document lessons learned. Record ‘lessons learned’ and recommendations to improve future programs and share best practice. 58 Adeso Sector-based Guidelines for Cash Transfer Programming Shelter Photo Credit: Tugela Ridley (© Adeso) Adeso Sector-based Guidelines for Cash Transfer Programming 59 Shelter Overview of Cash and Vouchers for Shelter Although shelter responses after disasters traditionally involve in-kind aid (e.g. in-kind provision of building materials, or employing contractors to rebuild houses), the use of cash payments in shelter programs is also well established. In particular, labor payments have long been a common part of many shelter interventions, even when materials were provided as in-kind. More recently, agencies have been moving towards increasingly wider use of the cash component of shelter projects, including payments to enable the purchase of materials to be made directly by beneficiaries. Cash programs to help people obtain temporary shelters or to rebuild damaged or destroyed homes are thus well established. Cash grants have been used to enable displaced families to find temporary shelter through staying with host families (rent support, or support to host families to build/repair shelters for displaced families on their land), and as an alternative to in-kind provision of construction materials. For permanent shelter needs, cash grants provide an alternative to the in-kind provision of shelter materials or provision of contractor-built houses. This is known as an ‘owner-driven’ approach, as opposed to ‘donor-driven’, reflecting the shift in decisionmaking and empowerment to the recipients. Why Give Cash and Voucher Incentives for Shelter? Cash for shelter can be an effective way to offer prompt support to vulnerable families who are displaced or have had their homes destroyed by natural disasters. The procurement processes of humanitarian organizations can involve significant delays, which increase the time-lag involved in implementing in-kind shelter projects. In addition, cash grants can: Provide flexibility and choice in shelter design, enabling recipients to construct dwellings that meet their families’ diverse needs. Provide choice in materials used to build or repair housing. Avoid contractor-driven reconstruction in favor of an owner-driven approach. This may release more funds for assistance, and can direct money towards local markets instead of larger companies. Be cost-effective for implementing agencies. Encourage people out of camps through grants, enabling them to rent etc. This is particularly relevant in urban settings, where the potential rental resource is likely to be greater. 60 Support community solidarity through recompensing host families. Stimulate local economies through increased purchasing power. Promote skills development (construction and repair skills) within communities. Adeso Sector-based Guidelines for Cash Transfer Programming In general, recipients can modify basic shelter designs to meet their needs as long as they comply with certain prescribed standards and guidelines to ensure structural integrity, quality standards, and Disaster Risk Reduction (DRR) requirements (e.g. earthquake resistant). How Can Cash and Vouchers Be Used to Meet Shelter Needs? Unconditional Cash Transfers are relatively uncommon in shelter projects, mainly due to the larger sums involved in the transfers. Accountability for these larger sums requires greater assurances for donors and implementing agencies that the funds were used for the intended purposes, leading to staged payments and conditions on use. Where households’ basic survival needs are not being met, it is likely that some or all of any funds they receive for shelter purposes will be diverted to meeting these urgent needs, such as food, in order to ensure survival. To avoid this risk, the project should also address the issue of how households are to be enabled to meet these other urgent needs, possibly though adding an unconditional ‘supplement’ to the cash grant to cover these needs, or by providing in-kind aid. Adeso Sector-based Guidelines for Cash Transfer Programming 61 Examples of Using Cash and/or Vouchers in the Shelter Sector Indirect Interventions Interventions Directly Targeting Beneficiaries Promoting and supporting access to shelter Directly providing pre- I n t e r v e n t i o n s by children and their families through defined goods or services improving provision of cash or vouchers. access through cash or vouchers to shelter through targeting other points in the supply chain Cash grants (conditional or unconditional): Vouchers (cash or Cash for To provide standard, disaster resistant commodity-based) to projects can give core shelters. provide: people a Work chance To buy construction materials and Shelter materials for to earn an income services. repairs or reconstruction. while To strengthen and repair homes. Construction materials their To further increase the size of homes for new shelters. by building latrines Cash grants to kick-start construction, Ancillary goods such as and clearing rubble. not complete funds for reconstruction. tools. improving environment To hire construction labor. Compensate people for time spent rebuilding their houses. Carry out community works e.g. rebuilding the homes of the vulnerable who cannot do the work themselves. Conditional Cash Transfers (CCT) CCT schemes to meet shelter needs mostly fall under one of the following headings: Cash or vouchers provided for the purchase of construction materials, labor etc. CfW programs in which groups or individuals receive cash for working on (re)building shelters and associated sanitary facilities. Cash support to host families taking in displaced households. This can include: o Cash for rent. o Cash grants to host families to refurbish accommodation or buildings to 62 accommodate displaced families. Adeso Sector-based Guidelines for Cash Transfer Programming In some cases, the cash transfers are used to “kick-start” shelter construction, and do not provide complete funds for reconstruction - they are just intended to enable families to ‘get started’, after which they are expected to complete the work from their own resources. However, most projects see the process through to completion of the shelter to the point where the family is able to move in. A range of approaches can be used when applying conditions for shelter grants. Most of these are based on staged payments, with each stage requiring completion to agreed quality standards before the next payment is made. Often the first part of a construction will involve clearing ground and digging foundations. This work is labor intensive but can often be easily done by beneficiaries. Completing this work may sometimes be regarded as sufficient indication of beneficiary commitment to allow release of a first payment. In Vietnam, beneficiaries were required to purchase some building materials and have them delivered to their home prior to the distribution date for the cash transfer . To facilitate this, local suppliers were provided with a guarantee that payment for the materials would be made a few days after delivery. The agency (Save the Children) then paid the suppliers directly for the materials. Vouchers The agency may want to direct beneficiaries to pre-selected suppliers to help guarantee quality of materials. If considered necessary, this can be enforced using voucher based approaches with vouchers only redeemable at approved suppliers, or at organized ‘shelter fairs’ where suppliers are invited to a specified location to set up a ‘shelter market’, and beneficiaries also attend to redeem their vouchers (value or commodity vouchers) against construction goods. Voucher fairs: Allow beneficiaries to choose goods of guaranteed quality from different traders. Provide a boost to the traders, who are usually from the local area. Are relatively simple and cost-effective to organize. Allow agencies to track which materials are prioritized by beneficiaries. Adeso Sector-based Guidelines for Cash Transfer Programming 63 Cash for Work (CfW) Cash for Work can also be referred to as a Conditional Cash Transfer, and can be used in shelter programs to ‘pay’ recipients for time spent working on the rebuilding of their house. CfW can also be used to clear debris from communal areas, and restore damaged community infrastructure, roads, etc. Shelter delivery using CfW is likely to be more rapid if ‘piece work’ rather than daily payment rates are used. Incentives generated mean that output will tend to be lower for day-rates compared to payment of a set amount per shelter completed. Whilst ‘day rates’ may provide an incentive for workers to ‘prolong’ the project to obtain increased remuneration, ‘piece-work’ rates which include compliance quality criteria will create incentives for the rapid completion of shelters to required standards. Shelter Case Study 1: Factors Affecting Compliance with Transfer Conditions in India The Indira Housing Scheme in India (Indira Awaas Yojana) had a budget allocation of $6bn USD for the five year period 2007-12. It is the largest of several Indian schemes targeting the national shortage of housing that meets basic standards (currently estimated at some 15 million units). For most areas, it has provided a grant (in installments) of approximately $600 USD per beneficiary household. The staging of payments is intended to reinforce compliance with conditions. Despite this, incomplete compliance with conditions remains common, for complex reasons which include: Until major increases in 2008, the sum allowed for construction or refurbishment was inadequate. In some States this sum was further reduced as governments switched funds into schemes unrelated to housing, or converted part of the grant into a loan. As a result of inadequate funds, some beneficiaries left the work unfinished, whilst others borrowed money to complete the work, but got into difficulty and failed to complete. A third category abandoned the work early on, and failed to obtain later installments, but spent most of the first installment on other priorities. In 60% of cases, beneficiaries did not have land to build on, and the government was slow or unable to provide it, so they tended to reallocate the monies received. The lack of plots, especially among the poorest, contributed to a tendency to switch funds away from the intended purpose. Requirements to incorporate a smokeless hearth and sanitary latrine into house construction were met, according to one estimate, in only 50% and 57% of cases respectively. This was is in some cases due to widespread cultural resistance to having a kitchen and (especially) a toilet within the house. Source: J. Farrington and R. Slater, 2009. Lump Sum Cash Transfers in Developmental and Post-Emergency Contexts: How well have they Performed? Overseas Development Institute (ODI) 64 Adeso Sector-based Guidelines for Cash Transfer Programming Assessing Appropriateness Preconditions for Using Cash and Vouchers for Shelter Key requirements to be considered before implementing cash-based programs for shelter include: Carefully assess all the needs of the household (shelter, food security, water etc.). Based on this needs assessment, decide if cash is the most appropriate response to meeting these needs. Consider land use rights. Ensure recipient has security of tenure on the land where the shelter is to be built, either through ownership, legal lease or equivalent (usually at least one to three years). If providing support to host families to refurbish accommodation/extend their house to accommodate displaced families, ensure security of tenure for the displaced family through a formal lease, or a tri-partite agreement between landlord, tenant and NGO etc. to prevent eviction occurring once the refurbishment work is completed. Involving local leaders can also help prevent unfair treatment of displaced families. If using cash for hosting, an assessment of the local housing rental market will be required. The suitability, safety and security of any proposed accommodation provided through hosting arrangements must be assessed, and adequate security of tenure obtained (e.g. leases). The required shelter items (materials, tradesmen, rented accommodation etc.) need to be locally available for purchase from markets/traders without causing negative impacts such as price inflation or environmental degradation (e.g. deforestation). Project Design and Implementation General Principles Ensure that shelters are ‘built back better’ with, for example, Disaster Risk Reduction (DRR) considerations taken into account, such as resistance to earthquakes or floods as appropriate. Promote and implement structural improvement to reduce vulnerability in damaged buildings. Involve women, children, youth and vulnerable groups (disabled, elderly etc.) in the design and layout of shelter settlements and facilities to ensure they are safe and accessible for all. Ensure structures are built in safe areas e.g. not areas at high risk of disasters, insecurity etc. Adeso Sector-based Guidelines for Cash Transfer Programming 65 Locally appropriate design. Consistency with existing local house sizes and styles may also be important in order to avoid creating tensions within or between communities. In addition, local designs are often more suited to deal with local environment, and thus more resilient to local risks than ‘modern’ styles. Ensure other basic survival needs are met (e.g. food), otherwise grants intended for shelter will rationally be diverted to meet urgent survival needs, and shelter impacts will be undermined. Consider other needs linked to occupying the shelter e.g. beds, basic household items, cooking needs etc. Where timber is in short supply (e.g. due to construction needs) it may be appropriate to consider providing fuel-efficient stoves to reduce pressures on timber resources. Ensure access to adequate water and sanitation provision. Ensure sustainable material sourcing to protect the local environment and maintain disaster resilience e.g. avoid deforestation which can cause landslide risks and undermine sustainability. Select and design sites to provide safe access to communal services (e.g. health facilities, water points, markets, schools, latrines etc.). Where possible, plan settlements to take into account access to livelihood activities. It is advisable for affected households to sign an agreement before construction work starts, to ensure agreement with proposals of the technical adviser, and compliance with standards. Where multiple organizations are working on shelter interventions in the area, ensuring that all organizations support the construction of comparable shelters and/or provide comparable levels of CCTs can reduce conflict and tensions within and between communities. Don’t forget other resources required e.g. water for mud bricks or mud render, and who owns or controls access to these inputs. Negotiating access can cause considerable delays and may fail. Instead of dealing with each household separately, some projects use “cooperation teams” comprised of a small group of households (e.g. five). This approach can help to support vulnerable households, harmonize construction speeds and improve community cohesion. None of the group members would receive their next payment until all of the households in the group had reached the required stage of construction. This encourages households to cooperate, and to help the most vulnerable. 66 Adeso Sector-based Guidelines for Cash Transfer Programming Shelter Case Study 2: Cash Cards for Shelter Assistance: Chile Earthquake 2010 Following an earthquake in Chile in February 2010, two forms of assistance were provided: Phase 1: a non-food item distribution to 10,000 households immediately following the earthquake; Phase 2: plastic cards with magnetic strips were given to earthquake affected households. The cash card scheme allowed for the improvement of housing through the purchase of different household items, as well as material for the reconstruction of damaged homes. The monetary value of the card was equivalent to $375 USD. Staff from the participating suppliers and beneficiaries were trained on the use of the cards. The cards were valid for 30 days from manufacture and redeemable in 40 pre-designated hardware stores. Staff from the hardware stores also travelled to communities with product catalogues, which assisted affected households who had limited access to transportation. A call centre was available to answer questions on the use of the card, and also enabled beneficiaries to verify the amount of funds remaining on their card along with the location of participating stores. Technical solutions The expiration date of the card was recorded in the magnetic strip by the manufacturer, and also printed on each card. Once the users received their cards, most had one month to use it. Due to the time needed to distribute the cards, some beneficiaries had less time to purchase material. Partial purchases were allowed, meaning they could buy several times during the month in smaller volumes, or the funds on the card could be used to make a single bulk purchase for the total value of the card. During an interim project review, approximately 80% of respondents stated that they had the knowledge to make their own repairs with the materials purchased with the card, 17% paid for someone else to do them, while 4% stated that they did not have the knowledge and would have liked to have been trained in how to make the repairs themselves. At a later stage, initial home repair guidelines were delivered at the same time as the cards. The prices of a basket of selected materials at various hardware stores should have been monitored over the course of the project. At the start, a baseline price survey should have been conducted to check that the project had not led to price inflation. However in a midterm evaluation, 80% of the targeted families found the prices in the stores acceptable, and there was little evidence of price escalation due to the project. Adeso Sector-based Guidelines for Cash Transfer Programming 67 Strengths The project was well received by Weaknesses Selection of beneficiaries was not as beneficiaries, giving them flexibility to clear as it should have been. Many felt spend resources as they saw fit. that some who received assistance The project team invested time to explain didn’t suffer major damage to their the project to beneficiaries. Suppliers homes whilst other excluded families were also able to explain the process should have received assistance. This led well to beneficiaries. to some jealousy and resentment from Community members were encouraged those who did not receive cards. to group their purchases together to More time should be given for the receive free or reduced price delivery of use of the card or it should have been their materials from the merchants. distributed earlier than it was. The project did not provide technical support on safer and more earthquake resistant construction. It did not build on the experiences of recent programs in neighboring Peru. Source: Shelter Projects 2010. Chile - 2010 - Earthquake. IFRC, UN-HABITAT and UNHCR. Available at: ShelterCaseStudies.org. Potential Issues Three key concerns of agencies when considering cash for shelter projects are: Quality assurance. Risk of diversion of funds (e.g. by errors of inclusion, bribery, elite capture etc.). Achieving large scale responses. Concerns that beneficiaries may build poor quality shelters can be addressed by: Inclusion of training/provision of advice – perhaps through a technical resource centre or ‘master’ builders who provide direct guidance to program participants. Providing technical support throughout the construction process. Involving the shelter team and/or technical consultant in regularly checking the quality of the shelter during construction. Establishment of shelter committees can facilitate more effective dialogue with communities. They offer a focal point for verification of households and can provide feedback between agencies and the community. Some agencies experienced issues of households being asked to pay money to cover the costs of shelter committee members or to build public 68 Adeso Sector-based Guidelines for Cash Transfer Programming infrastructure. Whether it is regarded as fraud or legitimate cost covering, the pressure on households to make payments may be reduced if committee members are paid a small per diem to cover their costs such as fuel for travelling to meetings. Similarly, if community leaders are expected to spend a significant amount of time monitoring whether cash grants are being used for intended purposes, some level of compensation may be necessary. Targeting Because of the larger value of the disbursements involved in shelter projects (whether cash, voucher or in-kind), it is even more important than usual to ensure accuracy of targeting. Attempts by individuals or local elites to manipulate the beneficiary lists may be an increased risk, making openness and transparency of targeting procedures crucial. Beneficiaries should be clearly informed that they must not make any payments to anyone linked to achieving inclusion on the list. Targeting criteria must be: Easily understood by the whole community (including those excluded.) Easily verified using objective criteria (not subjective judgments or opinions). Widely publicized and verified within the community. Subject to an accessible appeals/complaints procedure which is confidential and independent. Examples of targeting criteria which have been used in shelter projects include: Composition of the household, including vulnerability indicators. Number of demolished homes within the community (community level targeting). Objective assessment of levels of repair needed etc. Owner/renter of the house and the house is the main domicile of the occupant. Damages to the shelter were due to a particular crisis event (e.g. the hurricane/ landslide). Damages to the structure must meet established criteria e.g. for “Destroyed,” “Major” or “Minor”. The owner has plans and has begun or would begin repairs if they had access to materials. Occupant has the capacity to repair the house themselves or access to other sources of labor. (community, family, neighbors). Household has insufficient resources to rebuild without help, and is not receiving assistance from the government or any other organization in relation to shelter repair. Make selection criteria clear to partners and the community. Survey teams may be asked to reassess housing damage if an appeal is received on the initial assessment. Appeals will be fewer and their resolution easier if damage classification and targeting criteria are simple, easy to use and transparent. Adeso Sector-based Guidelines for Cash Transfer Programming 69 Shelter Case Study 3: “The Cash for Shelter Assistance: Afghanistan 2012 This project addressed the poor living conditions of recent refugee-returnees, IDPs and host families. Although the organization had been building shelters in Afghanistan for a number of years, this had previously involved direct provision of construction materials. A pilot cash based project took place in 2011, with a larger second phase launched in 2012. Community Program (CDP) Driven method allowed me to purchase the material for my shelter according to my own choice, and design of my shelter unit was finalized in consultation with my family members” Abdullah, shelter beneficiary in PD#13 Gozar 21 Households were provided with cash transfers in phases to allow them to build a one or two room shelter with sanitation facilities. Cash grants were made in four installments to purchase shelter materials, and transferred to individual householders in envelopes. To ensure community networks and support vulnerable beneficiaries (especially women and disabled people), the project established beneficiary groups of four to five members. None of the group received their next grant installment until all of the group members had reached the agreed stage of construction. This condition forced the group members to help each other and work together. Technical issues Instead of providing specific designs, the project provided technical advice to address the disaster risks. Model drawing designs were also made available to the beneficiaries by the field teams. The decision to give homeowners flexibility in what they could build was based on learning from previous projects where only one shelter design was allowed. In Kabul, land and plot sizes are not uniform, and flexibility allowed houses to be adapted to the space available. The cash-based approach allowed team members to spend more time with households, which meant they were able to explain seismic mitigation measures better than in previous years. Logistics Timber bracing for shelters, tool kits and hygiene kits were procured by the project and delivered to the beneficiaries. The rest of the materials such as lintels, roofing materials, doors, windows and latrine slabs were procured by the households themselves. In each shelter unit construction there was around 30 to 35% contribution from the beneficiaries. 70 Adeso Sector-based Guidelines for Cash Transfer Programming Project Effectiveness The pilot project was implemented by a team of six people with mixed skills (engineers, mobilizers, data collection). In previous years, this team had built 100 houses per year with the organization managing all procurement and logistics. In this project, the same team built 295 houses in less than one year. The project has since been expanded to other parts of Afghanistan. Strengths Weaknesses The beneficiaries were able to take control of the construction process, and adapt the design of the shelters to their own needs. Difficulties in achieving a gender balance among beneficiaries. Challenges identifying the most vulnerable. The use of co-operation groups of Did not address wider community five beneficiary households together planning issues, in terms of community was promoted in order to control sanitation and drainage, or community- construction level DRR. speed, and promote community cohesion. Some construction techniques The field teams were able to spend more which returnees learned working on time discussing DRR measures with the construction sites in Iran were not beneficiaries for each individualized earthquake resistant in the Afghan shelter. context, or with locally available materials. Source: ShelterCaseStudies.org. Shelter Projects 2011-2012. Afghanistan - 2012 - Conflict Returns Technical Support for Construction Appropriate technical support and sensitization on quality/safety standards is essential, and should always accompany cash grants for shelter construction. Some tasks may be beyond the skills of recipients, and at key stages they may require assistance from skilled tradesmen, such as carpenters. This has to be built into the program design. By repairing or building shelters, the agency will, in effect, be seen as guaranteeing the safety of the finished structure in the eyes of the occupants and the community. It is therefore essential that adequate technical support and quality controls are in place to ensure safety requirements are met. In Pakistan after the 2005 earthquake, technical resource centers were established to fulfill this role. Adeso Sector-based Guidelines for Cash Transfer Programming 71 Technical control becomes difficult with diverse buildings. When dealing with the construction of large numbers of shelters, the difficulties of ensuring technical compliance with standards will be onerous if all households adopt very different designs. For this reason, it is advisable to limit the number range of basic designs, possibly to around four variants. It is then possible to provide training on these designs, reinforced by construction design information posted in communities - for example pictorial representations on posters. Families can still be free to make non-structural adaptations to basic designs, as long as these do not affect the strength or resilience of the structure. At a minimum, ensure recipients of cash for shelter construction receive adequate skills training to enable them to effectively supervise the quality of work carried out by any construction workers they employ. If they are going to carry out much of the construction work themselves, then a higher level of training and skills development is likely to be required. Properly designed cash for shelter projects may have the added benefit of developing the construction skills base in the local/regional economy. Technical training focusing on new shelter construction can teach households and communities new and safer construction methods as part of the process to “build back better”. This will ensure that new permanent shelters are less vulnerable than previous structures, and of a higher quality. If households are repairing old homes, there may be a tendency for them to continue using old methods, and guidance will be needed on how structures can be strengthened and made more disaster resistant. It is often easier and better to build new shelters following safety guidelines than to try to patch up pre-existing sub-standard shelters with limited funds. This is something that agencies need to consider when planning and budgeting for cash for shelter projects. Where a local construction consultant is recruited to provide technical support and postdistribution monitoring, this can add significant value in ensuring that houses are safe and built according to the local and national standards. Shelters should comply with Sphere Guidelines, local regulations, building codes, and agencies’ own standards. 72 Adeso Sector-based Guidelines for Cash Transfer Programming Complementary Programs Community Grants are sometimes used to accompany shelter grants. These can help foster cohesion in the community whilst relieving tensions between host communities and the displaced e.g. by helping to relieve pressures on services. Cash for Work could also be used to undertake community-based work that benefits individual members as well as the community as a whole. These activities may range from removing debris from public facilities, road clearing, drainage cleaning, erecting temporary bridges, helping vulnerable individuals to repair their shelters etc. After the Haiti earthquake in 2010, IFRC set up one of the few cash programs combining shelter and livelihoods. The program provided people with multiple choices, with the objective of supporting households in returning to their places of origin or finding a shelter solution outside of the camp. It consisted of a menu of options that people can select from, ranging from a conditional grant for rent to an unconditional grant for setting up small businesses and restarting livelihoods. Due to the complexity and flexibility of the program, monitoring costs were high (more than 60% of project costs). Adeso Sector-based Guidelines for Cash Transfer Programming 73 Setting the Payment Rate Setting the size of cash grants to support shelter repair or reconstruction requires a good understanding of the costs involved in carrying out the building works to the required standard. In addition, it is necessary to decide whether the grant should cover the whole amount, or whether the occupant should also make a contribution. The occupant’s contribution may be in the form of either cash, materials or labor. A risk in requiring a financial contribution from households is that this may disadvantage or exclude the most vulnerable households. Similarly, labor contributions required from households should take account of the needs of vulnerable households lacking able-bodied adult members, perhaps by providing these households with an additional sum to cover costs of employing additional assistance with labor requirements. If a simple flat-rate grant is provided for all people whose houses are affected, then people whose houses are only slightly damaged would receive the same amount as those whose homes had suffered much greater damage. However, calculating the cost of repairs on a case-by-case basis is difficult and time consuming. It is therefore likely to be more efficient to allocate structures according to the level of damage they have incurred, and provide a limited number of ‘bands’ of payment rates. Inflation in the price of building materials may be a risk in areas where large numbers of houses require repair. This could occur either independently of the CCT program - due to a general increase in demand or disruption of supplies - or may be attributable to the increased demand generated by the cash transfers. In either case, prices and availability of goods needs to be closely monitored, as inflation will erode the value of cash grants, and unless adjustments are made it may lead to the grant being insufficient to complete the required works. Key principles when setting the value for shelter projects include: Relevance. The amount should be linked to the cost of meeting the identified needs. Harmonization. Payment rates should be coordinated with other agencies involved in similar interventions in the area, to avoid large discrepancies in payment rates between organizations. 74 Adeso Sector-based Guidelines for Cash Transfer Programming Key questions which need to be asked when setting the transfer value include: What goods and services do households need to enable them to meet the program objectives? How much do the required goods and services cost locally? What can households provide for themselves or from other sources (e.g. are salvaged materials available?)? Are there additional costs that need to be taken into account (e.g. tools, skilled labor, transport of materials)?. Shelter Case Study 4: Categorising Damage Caused to Houses from Cyclone Sidr The initial assessments had indicated that Cyclone Sidr had affected more than 7,000 homes in the target communities, to varying degrees. The first task was to conduct an indepth assessment, to identify affected homes and record the extent of the damage they had sustained. This identified which households would be eligible for shelter assistance. At the same time, other team members carried out market surveys, to determine the prices and availability of local building materials. Following this door-to-door verification, the information gathered was analysed and classified under the following seven levels of damage: Categories 1 and 2: totally destroyed homes – households received a core shelter plus USD $72 Categories 3 and 4: severely damaged but repairable homes – households received USD $144 Categories 5 and 6: partially damaged homes – households received USD $72 Category 7: only minor cosmetic and non-structural damage – not eligible for shelter assistance. This defined the three levels of shelter assistance needed and the value of the cash grants required. Source: “Rebuilding lives with shelter grants”. IFRC Case Study of Cyclone Sidr, Bangladesh. www.ifrc.org Adeso Sector-based Guidelines for Cash Transfer Programming 75 Process for CTP for Shelter Repair or Rebuilding After a Natural Disaster Assess Assess damage levels of houses and categorise according to the Damage & level of repair required. HH Needs Ensure a technical consultant is involved in the damage assessment. Ensure comprehensive documentation of damage to avoid disputes over levels of payment. Take detailed photos of damaged areas during initial assessment and after repair. Identify other needs the households have that are currently unmet. Identify Fully document reasons for any houses which are assessed not Proposed being included (for appeals reasons). Solutions Verify whether the house can be repaired to a safe and acceptable standard. Technical solutions proposed by the consultant should be fully documented. Check land use rights and agree the proposed solutions for repair of houses with the occupant /owner. Consult with beneficiaries and communities on proposed solutions. Consider setting up shelter committee(s). Are basic survival needs being met? If not, shelter grants are likely to be diverted for food etc. Consider adding measures to meet basic needs e.g. UCT for basic needs, plus CCT for shelter. Materials Assessment Using the technical report on damage, develop a bill of quantities to assess the materials needed. Use the bill of quantities to estimate the cost of repairs /rebuilding according to level of damage. Ensure materials are available locally to sustainably meet demand at a reasonable cost e.g. without environmental damage such as deforestation. What other goods / services are needed to complete the work (e.g. tradesmen, tools, transport for goods). 76 Adeso Sector-based Guidelines for Cash Transfer Programming Calculate Using the estimated cost of the repairs, set the cash transfer Transfer level for each category of damage (from minor repair to total destruction). Don’t forget other costs e.g. tools, nails, transport of materials, access to water for cement/bricks etc. Decide what payments need to be added for labour needs employing skillled labour and own labour. Payments Regime Determine phasing and conditions on payments - stages to be completed before each payment. Sensitize recipients on reasons for payment levels, conditions for payments, phasing, payment method. Ensure recipients know the structural and quality requirements the structure needs to comply with in materials purchases and construction in order to receive payments. Are recipients to work in groups or individually? Technical Support Provide comprehensive technical support throughout the construction to enable recipients to ‘build back better’ and meet required safety and structural specifications. Provide training to recipients to enable them to build or to oversee the work of tradesmen/contractor.s For rebuilds, use a limited number of design styles that recipients can choose from and adapt in order to ease burdens on technical support staff and help ensure structures meet the required standards. Monitor Compliance Closely monitor compliance with progess and technical standards at all stages of the construction. Ensure appropriate technical expertise is available to ensure structural and safety standards are met. Provide support and mentoring to any recipients experiencing difficulty in meeting standards. Ensure timely payments of transfers to avoid delaying progress with construction. If payments are withheld ensure the recipient understands the reason and is assisted to rectify the situation e.g. for noncompliance of not meeting standards. Adeso Sector-based Guidelines for Cash Transfer Programming 77 Materials Using the technical report on damage, develop a bill of quantities Assessment to assess the materials needed. Use the bill of quantities to estimate the cost of repairs /rebuilding according to level of damage. Ensure materials are available locally to sustainably meet demand at a reasonable cost e.g. without environmental damage such as deforestation. What other goods / services are needed to complete the work (e.g. tradesmen, tools, transport for goods). Common mistakes made when setting the value of the cash transfer include: Failing to base the value of the grant on the costs of meeting the project objectives. Basing the value on what it would cost to provide the goods in-kind. Not considering what the households can provide for themselves. Not allowing for price changes. Not including transport costs (or other costs, such as water for construction). Assessing prices and costs in the wrong location or wrong market. If payment rates are set too low, and do not enable recipients to meet the full costs of rebuilding, a significant number of households may chose not to participate, and to remain in damaged or unsafe structures, or they may build poor quality shelters that do not meet minimum standards. Staged payments. Due to the relatively large sums involved, cash grants for shelter are usually made in staged payments, dependent on the completion of agreed elements of the construction process. 78 Adeso Sector-based Guidelines for Cash Transfer Programming Monitoring and Evaluation Detailed guidance on monitoring and evaluation of cash for shelter projects is provided in the Practical Tools Guide. However, key considerations in monitoring and evaluation include: Prices and availability of goods needs to be closely monitored, as inflation could erode the value of cash grants, and may lead to the grant being insufficient to complete the required works. Close monitoring of structural safety standards and risk proofing of structures against future repeat disasters (earthquakes etc.) is essential, as in facilitating construction the agency is likely to be seen as implicitly taking responsibility for the safety of the final structure. It should be noted that the problem of how to ensure quality standards are met exists in all shelter projects, and is not limited to those using cash-based approaches. Further Reading Adeso, 2012. A Practical Guide to Cash-Based Responses A Cash and Shelter training module has been developed by the Cash Learning Partnership (CALP), the IFRC Shelter Department, and Oxfam GB. http://www.interaction.org/document/ cash-shelter-how-cash-transfers-can-be-used-humanitarian-shelter-responses Examples of Shelter case Studies: www.ShelterCaseStudies.org Sphere 2011 standards for shelter and settlement projects (strategic planning, settlement planning, construction, environmental impact) are available at http://www.spherehandbook. org/en/1-shelter-and-settlement/ ShelterCluster.org 2010. Shelter After Disaster Guidelines 2010 - Available at: http://www. sheltercasestudies.org/files/SC-OCHA-DfID-shelter-after-disaster-2010.pdf IFRC, 2012. Assisting Host Families and Communities After Crises and Natural Disaster - A Step-by-Step Guide. International Federation of Red Cross and Red Crescent Societies. Farrington and R. Slater, 2009. Lump Sum Cash Transfers in Developmental and PostEmergency Contexts: How well have they Performed? Overseas Development Institute (ODI), Cash Transfer Series, July 2009 IFRC / ICRC, 2011. Guidelines for Cash Transfer Programming Various resources on the Cash Learning Partnership website at: www.cashlearning.org Adeso Sector-based Guidelines for Cash Transfer Programming 79 Refugees & Displaced Persons Photo Credit: Tugela Ridley (© Adeso) 80 Adeso Sector-based Guidelines for Cash Transfer Programming Refugees & Displaced Populations Overview of C&V for Refugee and Displacement Situations Cash transfers are well established as a tool to support return and reintegration of refugees and IDPs. Most experience of the use of large scale cash transfers in this context has occurred through large scale programs managed by the United Nations High Commissioner for Refugees (UNHCR). For example, UNHCR has employed cash transfers as part of its repatriation and resettlement packages for refugees returning to Afghanistan since the early 1990s. In Afghanistan, three million people were assisted by UNHCR between 2002 and 2005, using repatriation grants. However, humanitarian NGOs have also provided cash and voucher based assistance to refugees and IDPs in a range of contexts. Why Give Cash and Vouchers In Refugee and Displacement Situations? Cash may be the appropriate response option for refugees and IDPs for a number of reasons: The individual needs of displaced populations vary widely. Cash is well suited to meeting diverse needs, and is now widely used as a replacement for in-kind assistance to displaced households, enabling families to decide which goods or services best meet their needs. As displaced persons often seek to move to safer areas, this increases the likelihood that markets will be functioning comparatively well in these areas. Cash grants have been shown to facilitate accelerated repatriation (Liberia, Afghanistan and Burundi). They can also effectively meet basic needs and help to re-establish livelihoods of displaced or returning populations. Displacement often leads to key productive assets (e.g. land, machinery) being left behind, undermining income from people’s own production and making them more dependent on market purchases and aid. Cash can help to replace lost income and restore assets. Increasing their purchasing power stimulates local markets and creates positive interactions between the displaced and host communities. Cash is a flexible and easily movable asset, making it easier to transport if compelled to relocate in a crisis, instead of having to physical assets, often at a fraction of their value. Cash transfers allow refugees to be treated more like other members of communities, reducing the risk of stigmatization or discrimination. Cash can play an important role in ‘normalizing’ a refugee’s life in their place of exile through economic empowerment and facilitating access to financial services such as banking. Adeso Sector-based Guidelines for Cash Transfer Programming 81 In repatriation, distribution of cash over wide geographical areas can be logistically easier and less costly than transport and delivery of in-kind goods. Money transfer may be made through existing networks of money traders, micro-finance institutes, banks or mobile phone transfers. Cash transfers can improve relationships between displaced populations and host communities, for example by improving the status of the displaced, reducing begging and theft, and by enabling the displaced to participate in community activities and support structures such giving small amounts of cash for funerals, weddings, celebrations, etc. In Burundi, the use of cash transfers by UNHCR was a response to the realization that returnees were selling parts of non-food item kits to meet cash and basic needs, extend their stay with host families, buy or rent land and purchase agricultural inputs . How Can Cash and Vouchers Be Used in Refugee and Displacement Situations? Cash grants have been used in a range of displacement and voluntary repatriation contexts. Cash can be used either with or instead of in-kind assistance to provide for a range of needs encountered by displaced families. For example, it can replace in-kind provision of food, shelter materials, non-food items and WASH items. It can also be used to establish or restore livelihood activities. In displacement situations cash transfers are often used to enable people to: a) b) c) Meet their basic needs whilst in exile. Establish temporary livelihoods until return is possible. Replace household or productive assets lost when families fled. d) Secure temporary accommodation during displacement (rental payments or construction of temporary shelters). Cash transfers can provide an alternative to campbased assistance, by enabling displaced families to pay rent to host families, or secure commercially rented accommodation. Where it is clear that households will not be able to return to their place of origin, cash transfers can be used for resettlement and to assist integration into host communities. In voluntary repatriation, cash transfers have usually been provided to meet one or more of the following purposes: a. To replace provision of organized transportation. “Transport grants” usually vary according to the distance from the refugee-hosting region to the place of origin/final destination. 82 Adeso Sector-based Guidelines for Cash Transfer Programming b. To replace all or part of former in-kind repatriation assistance packages in order to reduce logistical costs and better meet the needs of returnees. c. To support initial “reintegration”. Reintegration grants can be used to cover immediate needs upon arrival, including rebuilding livelihoods, small business start-up and incomegenerating activities. Cash grants may also be used to rebuild or repair housing, or to purchase or rent plots of land (e.g. in Burundi), as reoccupying former land or houses is a major issue in many post-conflict settings. Cash maximizes the options available to returnees. In Cambodia, cash grants were reported to have enabled returnees to choose their area of return, easing the pressure on individual communities. The needs of displaced populations cut across all sectors, including (but not limited to) those covered in other sections of these guidelines. This section will therefore focus solely on the following objectives, specific to displaced populations: Resettlement. Support for return and reintegration (within or between countries). Support for accommodation by host families. Support for host communities to assist in infrastructure provision/facilitate integration/ reduce tensions and perceptions of inequitable treatment between refugees and host communities. Most examples of the provision of cash transfers to displaced populations have, to date, been relatively short-term initiatives, with long-term forms of support relying on in-kind provision which may be maintained over many years. More recently, UNHCR have been exploring options for converting some of its support in long-term situations to cash based approaches. Unconditional Cash Transfers (UCTs) Unconditional Cash Transfers have most commonly been used during displacement, since most grants to returnees are conditioned on their return to the country or location of origin. UCTs in displacement are usually intended to enable displaced households to meet their basic needs, and to replace assets lost when the family fled. In some cases UCTs may be used for the purchase of livelihood assets, such as agricultural tools and seeds. However, livelihood activities are often constrained by lack of access to land or restrictions on refugees’ ability to legally work or trade within the host country. Adeso Sector-based Guidelines for Cash Transfer Programming 83 In South Kivu in DRC, unconditional cash grants have been used in conjunction with legal assistance to IDPs to secure temporary land leases. An Unconditional Cash Transfer was provided to holders of temporary land leases to enable IDPs to utilize the land, for example by purchasing agricultural inputs and tools to enable them to grow food crops to feed their households. Examples of Using Cash and/or Vouchers in the Refugee and Displacement Sectors Interventions Directly Targeting Beneficiaries Supporting Displaced Indirect Interventions Populations Interventions improving access to and Assistance to Repatriation and/or education through targeting other points Reintegration and/or Resettlement through in the supply chain. provision of cash or vouchers. Transportation grants: vouchers or grants Payments to host families to renovate/ to cover transport costs in repatriation/ extend shelters to accommodate refugees. resettlement. Direct payment of rent to host families. Resettlement grants. These are CCTs conditioned upon return to the place or Grants to host communities to reflect country of origin. They may be intended to pressures on services etc. cover some or all of the following needs: Cash for Work in host areas to improve Basic needs (food, medical, educational community services or assets. etc.) for a fixed period after arrival (e.g. three months). Poorer members of host communities Shelter construction/rental. Purchase of NFIs/household are often included in support programs goods (including cash transfer programs, shelter required for resettlement. programs etc.) to reduce inter-community Securing access to land (purchase or tensions. rental). Re-establishing livelihoods, such as purchase of tools and agricultural inputs. 84 Adeso Sector-based Guidelines for Cash Transfer Programming Cash grants to facilitate small-scale Community-based cash grants: Cash grants voluntary return prior to the main phase to support host community development of a repatriation program, or late small- or coexistence projects. scale returns after the main phase is over. Cash grants during displacement to assist with: Basic food and NFI needs. Educational support grants (fees, materials). Livelihoods/small business start-up. Rental of land and/or purchase of agricultural tools and inputs. “Winterization”/rain-proofing of shelters, warm clothes. Shelter construction/repair. Accommodation rental payments. Renewal of entry permits (Syrian refugees in Jordan). Cash for Work to provide income and: Improve camp or community assets. Improve hygiene conditions (e.g. clearing litter, constructing latrines, clearing rainwater culverts). Shelter construction. Conditional Cash Transfers/Restricted Cash Transfers The most common uses of Conditional Cash Transfers in displacement contexts are: Conditional grants for basic food and non-food needs during displacement. Support for shelter during displacement and upon return/resettlement (see also the shelter section of these guidelines). Repatriation/resettlement grants once return is safe and desired by affected households. However, it is also possible to condition cash transfers on the use of public services. For example, UNHCR has conditioned cash transfers on use of health and education services in camps and other displacement situations. Adeso Sector-based Guidelines for Cash Transfer Programming 85 Restricted cash grants place restrictions on what the cash can be used for, such as paying for a particular commodity or range of commodities e.g. to pay rent to host families. Cash for Work Cash for Work programs can help support refugees or IDPs on return to their communities by providing short-term employment and income support during the immediate postreturn period. Cash for Work projects are well suited to unskilled manual tasks such as clearing debris and reconstructing infrastructure. These activities can help to rebuild communities affected by debris or damaged infrastructure caused by a sudden-onset disaster or prolonged conflict. Cash for Work also provides an injection of cash that can help rebuild or revitalize local markets. Cash for Work projects are most successful when they are community led. CfW should be implemented in partnership with community members, as they are best able to identify the work needed, and to ensure the long-term maintenance of community assets and infrastructure. They are also best informed on community interactions, and the most able to assess the risks both of conflict among potential participants and of cash being diverted to arms purchase or conflict-related activities. Displacement Case Study 1: Cash for Work Accelerates the Returnee Process Cash for Work programs following the 2004 tsunami offered jobs in devastated communities before local businesses had recovered enough to provide employment. Participants were able to work rebuilding their own communities and were involved in a variety of projects, including: removing and burying the deceased; cleaning and repairing drains; cleaning water systems; cleaning and rebuilding latrines and other public facilities; reconstructing bridges; and cleaning, rehabilitating or constructing houses and shelters. Clearing agricultural land and roads allowed important industries to resume more quickly. Building temporary or semi-permanent shelters allowed more people to return to affected areas. Because cash programs can be implemented quickly, the implementing agency was able to start CfW programming within two weeks of the disaster. By quickly providing incentives for people to return home and work on recovery efforts, CfW minimized the time participants spent as IDPs. 86 Adeso Sector-based Guidelines for Cash Transfer Programming The cash payments, which were initially set above pre-disaster rates, encouraged inland traders unaffected by the disaster to resume trade in the CfW areas. 91% of participants in these CfW operations reported that CfW facilitated their return home. Source: Women’s Refugee Council, 2009 Vouchers Value-denominated voucher programs (particularly voucher fairs) are frequently used in conflict situations to minimize risk of diversion and maximize security of beneficiaries and program staff by removing the need for handling large amounts of cash. Payments to traders can be made directly into their bank accounts on redemption of the vouchers. The diversity of potential uses of cash-based programming in displacement situations is illustrated by the following table showing the range of uses adopted within UNHCR operations. However, these guidelines will focus on those aspects which are specific to displacement and repatriation/resettlement situations, such as repatriation grants. Objective Country examples Cash grants to provide for basic needs for the urban displaced, Egypt, Ethiopia particularly housing costs. Cash grants to provide for basic needs of vulnerable groups in Chad a camp. Seasonal cash grants to cover increased expenditure during Jordan, Afghanistan winter (e.g. clothes, utilities). Cash grants for host communities to renovate homes to host Lebanon displaced people. Food vouchers to provide access to basic foods. Syria Milling vouchers to cover for milling cost of food aid cereal. Sudan Fresh food vouchers to diversify diet as a complement to general Kenya food distribution. Vouchers to provide access to non-food items in supermarkets. Ecuador Vouchers to provide access to core relief items in a fair. DRC Health insurance to provide access to health care. Iran Shelter grants for returnees. Sri Lanka Cash grants to facilitate the socio-economic reintegration of Mozambique, returnees. Honduras, Afghanistan Source: UNHCR, 2012. An Introduction to Cash-Based Interventions in UNHCR Operations. Adeso Sector-based Guidelines for Cash Transfer Programming 87 Combined Approaches Cash based interventions can be used on their own, or in combination with in-kind assistance (e.g. a milling voucher with food rations; seeds with a cash grant for tools; shelter materials with cash for skilled labor). In recently established camp settings where market opportunities may be limited, a combination of in-kind and cash-based assistance may be the most suitable response, but as markets increasingly become established within these locations, a shift towards cash-based approaches may be implemented. In urban contexts where there is good availability of markets and financial cash delivery services, it may be more effective to channel assistance through cash based approaches. When shifting from prolonged in-kind assistance to cash based assistance, a gradual or phased transition is recommended, especially where in-kind aid supplies have become an integral part of local market supply chains e.g. where food from food aid distributions is a key source of food in the market. Introducing cash based assistance too rapidly, or at the wrong time (e.g. peak of the lean season) may have negative impacts in terms of increases in prices and reduction in local market supplies. Assessing Appropriateness Preconditions for Using Cash and Vouchers for Displacement and Repatriation Requirements before cash transfers can be considered in displacement situations include: Local markets remain functioning and accessible, are safe for the displaced families to use, and their links to source markets has not been disrupted by the cause of the displacement. Refugees need have sufficient freedom of movement to enable them to access markets. There needs to be a safe and secure way of getting the money to the refugees/IDPs. The government should agree to cash transfers, particularly in the case of refugees, whose situation may be different from IDPs as they are not in their own country. Additional requirements for repatriation or resettlement grants: Places of origin/resettlement must provide a safe and secure environment for return. In particular, the core reason for displacement (e.g. conflict, chronic natural disasters such as prolonged drought) must have been sufficiently resolved to make return safe, feasible and desired by displaced families. 88 Adeso Sector-based Guidelines for Cash Transfer Programming Refugees must be voluntarily willing to return to their country/village of origin. Conditions of return comply with international regulations and treaties on repatriation of refugees. Availability of basic resources/services in resettlement areas (water, education, health etc.). Program Design and Implementation Design of resettlement grants should be based on a detailed analysis of what assistance is required to facilitate a smooth return and reintegration process, taking into account the refugees’ particular needs in the specific situation being considered. Standardized return packages may not address real needs and should usually be avoided. Contingency Planning and Emergency Preparedness In displacement-prone areas where cash based interventions may need to be set up quickly, they should be systematically incorporated into the agency’s contingency planning and emergency preparedness through pre-disaster market mapping, or pre-negotiating partnership arrangements with governments, partner agencies, NGOs and the private sector (e.g. potential cash delivery partners). Implementation process Cash transfers in repatriation/resettlement programs usually involve the following key steps: De-registration. Displaced families will usually be required to de-register from camp or refugee databases in order to receive a document which can be used as a “voucher” to receive the cash grant. In Afghanistan (1990-93), refugees had to hand in their passbooks and ration cards in return for their Voluntary Repatriation Form and “encashment sheet”, making them eligible for a cash grant. In some cases refugees may have failed to register in the host country due to fear of persecution on return or of relatives remaining in the country of origin e.g. some Syrian refugees in Jordan. Verification to minimize ‘recycling’. The main challenge encountered in operation of repatriation and resettlement grants is “recycling” i.e. when returnees fail to actually return and attempt to make repeat claims for repatriation/resettlement grants. This can be addressed using verification against a registration database, cross-checking of applications or the use of biometrics (e.g. iris scanning, fingerprinting) to identify recipients and reduce recycling. Whilst the use of biometrics can significantly reduce recycling of grant applicants, Adeso Sector-based Guidelines for Cash Transfer Programming 89 it involves data protection issues, particularly if government or other groups may demand access to information on the database in, for example, a conflict situation. The way in which the cash transfer is used can differ depending on where it is distributed. If the grant is intended to assist the return of refugees, distribution points ought to be close to the place of origin. This also helps to ensure that the return actually takes place, and allows returns to be tracked. General Principles The voluntariness of repatriation, based on free and informed choice, has to be ensured. Cash grants should not be used to stimulate repatriation where voluntariness is not assured. Repatriation programs must ensure conditions are safe and suitable for return. Generally the use of cash will not, on its own, cause pressure on refugees to return, particularly when conditions in the country of origin are not conducive to voluntary repatriation. However, refugees may feel pressured if the introduction of a grant is coupled with significant reductions in the assistance provided in the country of exile, such as closing camp schools and services, or political statements urging return. This may be particularly true if the impression is given that cash grants will only be available for a limited period. Displacement Case Study 2: UNHCR’s Voluntary Repatriation Program to Afghanistan Returnees under the UNHCR’s 2007 program of voluntary repatriation to Afghanistan from Pakistan and Iran overwhelmingly identified money as their most important need on return. Over 80% of families ranked money in their top three needs. Returnees received an average of $100 USD per person, which comprised an $83 USD per person reintegration grant plus a transport allowance which varied with distance travelled. Most felt that the size of the grant successfully met their immediate cash needs. After money, returnees identified short-term assistance (water, food, shelter and transportation) as the second most important need, and employment as the third most important. The cash grant successfully met the short-term needs of returnees, especially immediate cash requirements and short-term water, food, shelter and transportation needs. Returnees felt that cash was the most effective mechanism to meet their immediate and shortterm needs. Returnees did not feel the cash grant was enough to be effective in meeting longer term needs such as employment and housing rental. However, the cash transfer met the purpose intended by UNHCR, which was to encourage return by addressing immediate and short-term needs. 90 Adeso Sector-based Guidelines for Cash Transfer Programming 94% of returnees spent the money mainly on food and transport. Around a third used the money to rehabilitate their houses. A few used the cash transfer to pay off debts and invest in businesses. Transfers were spent rapidly - over half spent it within the first month, and 88% of families spent the money within three months. Some of those refugees who remained in exile in Pakistan did not consider $100 USD per person an adequate sum to overcome the barriers to return, especially where families did not have relatives, houses or land in Afghanistan. Overall, the pattern of needs - indicating money was the most important need - expressed by returning refugees confirms that cash transfers were an appropriate form of support. Cash transfers made a very positive contribution in facilitating returns, by successfully meeting immediate short-term needs. In many cases, cash transfers enabled refugees to return home. However, the level of the transfer was not enough to make a significant contribution to sustainable reintegration, as it was not designed to meet longer-term reintegration needs such as employment or housing. Source: Altai Consulting for UNHCR. 2009. UNHCR’s Voluntary Repatriation Program: Evaluation of the Impact of the Cash Grant What were your immediate needs upon your return to Afghanistan? A. Most important need: Money 66.2% Short term assistance: water, food, shelter, transportation 15.2% Provision of longer term housing 13.7% Job placement 3.6% None 0.8% Education opportunities for children 0.2% Other 0.2% B. Second most important need: Short term assistance: water, food, shelter, transportation 66.2% rrovision of longer term housing 15.2% Job placement 13.7% Money 3.6% None 0.8% Education opportunities for children 0.2% Advice/Counseling 0.2% Training courses to acquire professional skills Other Adeso Sector-based Guidelines for Cash Transfer Programming 91 C. Third most important need: None 36.9% Job placement 26.8% Provision of longer term housing 9.9% Education opportunities for children 9.8% Money 7.9% Short-term assistance: water, food, shelter, transportation 3.6% Advice/counseling 3.0% Training courses to acquire professional skills 1.7% Other 0.3% Potential Issues Constraints on displaced populations which can hinder efforts to achieve self-sufficiency can include restrictions on freedom of movement, discrimination, protection threats, lack of social networks, lack of documentation and lack of appropriate skills . Where displacement has resulted in the loss of support networks, family contacts, and access to housing or land in the place of origin, these can be major barriers limiting the uptake of repatriation grants. It may be necessary to increase the size of cash grant required to overcome these obstacles to return and reintegration for affected households. Community Relationships Unless appropriately designed, cash grants might negatively impact on relationships between displaced and host communities, especially if there is a marked difference in living conditions, quality of housing provided etc. However, UNHCR in Burundi noted little evidence of increase in social tensions as a result of the cash grant. A number of interviewees stated during an evaluation that the cash had in fact had a positive impact, smoothing relations with host communities and enabling returnees to avoid becoming a drain on the resources of host communities and host families. In addition, using ‘discrete’ systems for the distribution of cash (e.g. micro-finance organizations, mobile phone transfers etc.) and providing cash rather than in-kind assistance can help to limit jealousy by making payment of the assistance largely invisible to nonbeneficiaries. Providing cash can also have positive benefits for host communities through generating increased trade for merchants, and multiplier effects boosting local economies. 92 Adeso Sector-based Guidelines for Cash Transfer Programming Targeting Targeting processes must consider whether to include protagonists from both sides of any conflict, and whether to include host community members as well as displaced populations. Composition of targeting can potentially exacerbate resentments or hostilities, or assist in integration of displaced individuals with the host community. For example, working alongside each other on Cash for Work projects can foster increased interaction, and lead to improved relationships and development of friendships. To avoid tensions within displaced communities, and between these groups and host communities, when targeting cash transfers to specific groups the criteria defining each group must be coherent and consistent throughout the operation, and the justification for selection clearly spelled out. It is important not to appear to favor any ethnic or religious group or one side of a conflict. Any perception of bias could compromise the program, undermine community relationships or stimulate conflict. Targeting processes may sometimes downplay the political status of displaced families, targeting them due to general poverty levels and need for assistance. In order to avoid creating tensions between displaced and host communities, programs therefore often include vulnerable members of the host community as beneficiaries. Failing to do so may generate feelings of resentment and inequitable treatment amongst the host community if the program is seen as including displaced families who are viewed as ‘better off’ than poor members of the host community who are excluded. Cash Delivery Mechanisms and New Technologies There is an increasing trend towards the use of new technologies and electronic payment systems (e.g. pre-paid debit cards, smart cards, mobile money transfer) to achieve a more efficient and reliable delivery of cash than provided by hand-to-hand cash distributions. New technologies such as mobile phone transfers can offer significant advantages in delivering cash over dispersed geographical areas as may occur with grants to returnees. However, in planning programs, it is important to be aware that these approaches may require formal identification or resident status which can constrain their use in displacement contexts and with refugee populations. In many cases it may be possible to find solutions to overcome these restrictions, such as the aid agency fulfilling the role of bank account holder. The master (agency) account can then host individual sub-accounts for beneficiaries, with each beneficiary’s money held in a separate ‘wallet’ within the master account. These sub-accounts can be accessed through linkage to an individual magnetic strip account card or smart card held by each beneficiary. Adeso Sector-based Guidelines for Cash Transfer Programming 93 Displacement Case Study 3: Cash Support to Refugees through ATM Cards in Jordan Since 2007, UNHCR has provided unconditional cash grants to almost 11,000 refugees in Jordan through the Cairo Amman Bank. UNHCR holds a master bank account to which the refugee’s ATM cards are linked, as refugees in Jordan are not allowed individual bank accounts. Funds are credited to the cards each month, and refugees are informed by SMS message when funds are transferred. They can then withdraw their money using their ATM card. This approach has improved dignity as refugees avoid degrading queues. Beneficiaries’ satisfaction with the type of assistance and delivery mechanism is extremely high at 98%. In addition, overhead costs of the program are low at 2% of the total budget in 2011. Source: UNHCR, 2012. An Introduction to Cash-Based Interventions in UNHCR Operations. Security In conflict or recent post-conflict situations, it is important to assess the risk of cash being misused for conflict-related activities such as the purchase of weapons. It may also be important to ascertain if armed militias are likely to ‘tax’ any such payments. Similarly, if it is widely known that residents of a village have been recipients of cash transfers, the risk of the village being raided and robbed by militia groups needs to be considered. Although challenges related to security are important considerations, they can frequently be overcome though good program design. Cash interventions have now been successfully used in highly insecure contexts such as Somalia and Afghanistan over a number of years. Detailed response analysis, beneficiary acceptance of proposed approaches, secure distribution mechanisms and effective monitoring throughout the project can all contribute to minimizing potential security issues. Cash assistance can be less visible than in-kind aid, particularly when hand-to-hand delivery at distribution points is avoided by the use of new technologies. This can reduce the risk of extortion or theft of cash from beneficiaries, or ‘taxation’ by militias or power-holders. Value-denominated voucher programs (particularly voucher fairs) are frequently used in conflict situations to minimize risk of diversion and threats to the security of beneficiaries and program staff, by removing the need for handling large amounts of cash. Payments to traders can be made directly into their bank accounts on redemption of the vouchers. Vouchers can also be cancelled in the event of theft or extortion, and can provide a good alternative in insecure environments if secure cash distribution channels are not available and the storage of cash at a project or household level is an issue. 94 Adeso Sector-based Guidelines for Cash Transfer Programming Complementary Programs Critical to the effectiveness of cash based programs for resettlement or reintegration is the extent to which the ‘package’ of measures provided successfully addresses the resettlement or reintegration needs of affected populations, including shelter, WASH, education, health, land issues, and livelihoods. Cash should be viewed within the context of a comprehensive support package to assist the return/reintegration of the displaced. As such, it is likely to work best when combined with other multi-sectoral forms of assistance designed to address reintegration or resettlement needs. For example, training in basic financial management skills, or internal savings and lending groups, can promote savings and encourage better management of the cash grant and any other household income. Setting the Payment Rate In determining the level of the grant and what, if any, other elements the ‘package’ should contain, it is important to conduct a comprehensive needs assessment. This should include a rapid market situation analysis of local markets for relevant goods. The appropriate level of payment provided by the cash transfer provided will vary according to the estimated the cost of the activity or assistance which the grant was intended to cover. The level of cash grants should take into account local standards and conditions (i.e. not excessively high) to avoid creating large disparities with the receiving population. National poverty lines and the size of governmental social assistance grants may assist in determining the appropriate size of the grant in contexts where it is desirable for refugees’ living conditions to be comparable to those of the local population so as to avoid creating tensions or conflict. “Transport” grants should vary according to the distance covered. To avoid splitting family groups, there should not normally be a cap on the maximum payable to large families. The use of cash grants in repatriation operations in Afghanistan has been on-going since 2002, and shows how the payment calculations have evolved over the years. Cash payments were originally only intended to cover transport costs, and varied according to the distance involved and the estimated cost of transport. Due to problems with instances of grants being received ‘up front’ and repatriation not taking place, it was decided that for long journeys payments would be made in stages along the route, using money traders and the Hawala system. In 2004, most of the food and NFI components of the reintegration package were replaced by an additional cash component intended to assist returnees in meeting their basic needs for two to three months following repatriation. Adeso Sector-based Guidelines for Cash Transfer Programming 95 Displacement Case Study 4: Cash Grants for Hosting of Syrian Refugees in Lebanon In 2011, the Norwegian Refugee Council (NRC), in coordination with UNHCR, provided cash grants to support families in North Lebanon to host Syrian refugees. The grant was conditional on the host family allowing the refugees to stay for a minimum of one year and not demanding any additional housing-related costs from the refugees. The size of the grant varied based on an assessment of the rehabilitation work required to bring the shelter up to minimum emergency standards. These assessments were carried out by NRC technical staff and the grant was calculated based on a pre-defined bill of quantities. A market survey had shown that prices were as much as 50% higher in the north of Lebanon due to the security situation. The survey also found access constraints for contractors and suppliers. Both findings had to be reflected in the size of the grant. The average cost per shelter was around $1,850 USD, ranging from $300 USD to $4,000 USD. Repairs carried out involved doors, windows and roofs, installation of sanitation facilities and connections to a water supply and sewage system. The grant was paid in three instalments following quality checks by technical staff, with the final payment made on completion of the shelter. Source: UNHCR, 2012. An Introduction to Cash-Based Interventions in UNHCR Operations. The use of the grant can be influenced by the place of distribution. Grants have been distributed in various locations, including the place of asylum, the border, and on arrival at the place of return/origin. Distribution in the country of origin is generally regarded as best practice, as it ensures that return has actually taken place (at least temporarily) and increases the likelihood of the grant being spent on return-related expenses. If paid in the country of exile, refugees may accept the voluntary repatriation grant but not return home (e.g. Ethiopia, 2002). 96 Adeso Sector-based Guidelines for Cash Transfer Programming Monitoring and Evaluation Detailed guidance on monitoring and evaluation of cash for displacement/refugee projects is provided in the Practical Tools Guide. However, key considerations include: Monitoring procedures to reduce ‘recycling’ of refugees can be strengthened through the use of biometric identification, such as iris scanning and fingerprinting, at voluntary repatriation centers. Agencies should closely monitor the environment in which the cash grant is to be used (market prices, availability of goods, additional needs) and how the cash grant is spent, including any unexpected outcomes or expenditures. Impacts of the grant on the beneficiaries themselves and on their host communities need to be monitored, as do relationship issues between the two groups. Reintegration grants have to be carefully monitored to ensure that they fulfill their intended purpose and achieve sustainable reintegration. Further Reading F. Troger and V. Tennant, 2008. The use of cash grants in UNHCR voluntary repatriation operations. Report of a “lessons learned” workshop. Policy Development and Evaluation Service. UNHCR PDES/2008/09. UNHCR, 2012. An Introduction to Cash-Based Interventions in UNHCR Operations. Public Health and HIV Section, UNHCR, March 2012. Geneva. [email protected] Women’s Refugee Commission, “Building Livelihoods: A Field Manual for Practitioners in Humanitarian Settings”, 2009, chapter on For Work Programming and Building in Camp Economies, pp. 56 – 113. IFRC, 2012. Assisting Host Families and Communities After Crises and Natural Disaster - A Step-by-Step Guide. International Federation of Red Cross and Red Crescent Societies. K. Haver, F. Hatungimana, and V. Tennant, 2009. Money Matters. An Evaluation of the Use of Cash Grants in UNHCR’s Voluntary Repatriation and Reintegration Programme in Burundi. UNHCR, July 2009. E. Davin, V. Gonzalez, and N. Majid, March 2009. UNHCR’s Voluntary Repatriation Program: Evaluation of the Impact of the Cash Grant. Commissioned by UNHCR in Kabul. Altai Consulting, Afghanistan. Adeso Sector-based Guidelines for Cash Transfer Programming 97 Endnotes: Summers, 1994. Investing in all people: educating women in developing countries. EDI Seminar Paper No. 45. World bank. Washington DC. Also referenced in: Chapman, 2006, DFID Chapman, 2006. DFID. EPRI Chapter 9. Citing DFID Practice paper (2005, page 14; Barrientos and Lloyd-Sherlock (2002:12), citing De Carvalho Filho (2000), Deveraux (2001:44), Samson et.al. (2004). Skoufias, 2005. IFPRI Research Report Abstract 139. Cited in Chapman 2006. An analysis by Mexico’s Ministry of Social Development (SEDESOL) Maluccio et al. 2010. Published in the Journal of Development Effectiveness in 2010. Cited in Ozler Blog Post, World Bank website, 11-1-2012 Escobar-Latapí et al 2005 Coady, Grosh and Hoddinott 2004. The targeting of transfers in developing countries: review of experience and lessons. World Bank. Washington D.C. A. Glassman, J. Todd and M Gaarder, 207. performance based incentives for Health: CCT programs in Latin America and the Carribean Save the Children in Vietnam. UNHCR, 2008a Jaspars and O’Callaghan, 2010 98 Adeso Sector-based Guidelines for Cash Transfer Programming Adeso Sector-based Guidelines for Cash Transfer Programming 99 100 Adeso Sector-based Guidelines for Cash Transfer Programming Photo Credit
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