INVESTIGATION INTO PARLIAMENTARY AND ELECTORATE TRAVEL: SECOND REPORT ANALYSIS OF ADMINISTRATIVE SYSTEMS AND RECOMMENDATIONS FOR REFORM December 1998 This publication is available in other formats for the vision impaired upon request. Please advise of format needed, for example large print or as an ASCII file. This publication is available on the ICAC website in HTML format. www.icac.nsw.gov.au ISBN 0 7310 7250 2 © December 1998 – Copyright in this work is held by the Independent Commission Against Corruption. Division 3 of the Commonwealth Copyright Act 1968 recognises that limited further use of this material can occur for the purposes of ‘fair dealing’, for example; study, research or criticism etc. However, if you wish to make use of this material other than as permitted by the Copyright Act 1968 , please write to the Commission at GPO Box 500, Sydney NSW 2001. This report and further information about the Independent Commission Against Corruption can be found on the Commission’s website at www.icac.nsw.gov.au Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 1 Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 2 CONTENTS COMMISSIONER'S PREFACE 5 SUMMARY OF RECOMMENDATIONS 6 Introduction Documentation Members' Guide Accounting manual Accountability Internal Audit measures External Audit measures Administration Structure Computer systems Entitlements Parliamentary Remuneration Tribunal (PRT) Recognition of party political activities as legitimate parliamentary business Administration of entitlements Office services, facilities and equipment Shadow Ministers Air travel Air travel - popular holiday destinations Travel agents Charter travel Familiarisation with parliamentary, governmental and related matters Frequent flyer points and other reward systems Committee travel Culture Oath of Allegiance Members' Code of Conduct Ministerial Code of Conduct Induction and training Internal reporting INTRODUCTION Developments since the first report General principles for use of public resources by Members of Parliament Recommendation under Section 78(2) DOCUMENTATION Members' Guide Accounting manual Accountability Internal Audit measures External Audit measures Parliamentary Ethics Adviser ADMINISTRATION Structure Computer systems ENTITLEMENTS Parliamentary Remuneration Tribunal (PRT) Recognition of party political activities as legitimate parliamentary business Administration of entitlements Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 6 6 6 7 7 7 7 8 8 8 8 8 9 9 9 10 10 10 10 10 11 11 11 12 12 12 12 13 13 14 15 16 17 18 18 19 19 20 22 23 24 24 25 26 26 27 29 3 Office services, facilities and equipment 30 Shadow Ministers 32 Air travel 32 Air travel - popular holiday destinations 34 Table 1: Legislative Council - Travel to popular holiday destinations from 1990 to 1998 34 Table 2: Legislative Assembly - Travel to popular holiday destinations from 1990 to 1998 35 Table 3: Legislative Council - Five most popular travel destinations from 1990 to 1998 35 Table 4: Legislative Assembly - Five most popular travel destinations from 1990 to 1998 35 Travel agents 37 Charter travel 38 Familiarisation with parliamentary, governmental and related matters 39 Frequent flyer points and other reward systems 40 Committee travel 40 CULTURE 43 Oath of Allegiance Members' Code of Conduct Ministerial Code of Conduct Induction and training Members Parliament House staff Electorate officers Internal reporting APPENDIX A NSW Premier’s press release APPENDIX B Member’s Code of Conduct APPENDIX C Parliamentary Ethics Adviser APPENDIX D Ministerial Code of Conduct ACKNOWLEDGEMENTS Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 44 44 47 48 48 48 49 49 51 51 52 52 54 54 55 55 56 4 COMMISSIONER'S PREFACE This is the second report of the Independent Commission Against Corruption (ICAC) on the subject of parliamentary entitlements. This report was foreshadowed in the ICAC's Investigation into Parliamentary and Electorate Travel: First Report, released in April 1998. That report examined the conduct of The Hon Brian Langton MP and six other Members of Parliament (Members) in relation to the use of travel entitlements. The purpose of this report is to detail the results of an analysis of Members' use of their entitlements and allowances and the administrative systems operating within the New South Wales Parliament, and to make recommendations for change. To a large extent, the administrative systems within Parliament have evolved over time without a well thought out, logical blueprint. We live in an era that differs in many ways from when these systems were established. Now the public expects that Members, in fact all public officials, should be more accountable, and the expenditure of public funds more open and transparent. Furthermore, it is important that Members give leadership to the public sector and the wider community by their own good example-as the ICAC contends they are elected to do. The Audit Office of New South Wales assisted the ICAC in its investigation and analysis with technical expertise and seconded two officers to the project team. A number of other agencies, including the Council on the Cost of Government (COCOG), the Premier's Department and The Cabinet Office were also consulted. Valuable assistance was also given willingly by the administrative staff at Parliament House. The outcomes of the ICAC's work are, I believe, better as a consequence. The ICAC interviewed a number of people and gathered and analysed a large amount of information, either through the course of its investigations, as a result of private and public hearings, or by issuing notices to Members and other persons to provide explanations about their use of entitlements and other related matters. This report contains over 60 recommendations for reform of parliamentary administrative systems. It is in the public interest that Parliament and its Members show leadership in pursuing reforms to ensure the effective, efficient and ethical use of public resources by public officials. The Hon B S J O'Keefe AM QC Commissioner Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 5 SUMMARY OF RECOMMENDATIONS Introduction 1. The ICAC suggests that Parliament consider establishing an Implementation Team to facilitate and oversee the consideration and implementation of the recommendations made in this report. The Implementation Team would ideally comprise Members of Parliament, senior members of the staff of the Parliament, the Parliamentary Ethics Adviser, representatives of the major political parties, the Premier's Department, The Audit Office, the Ombudsman's Office, the Council on the Cost of Government and the ICAC. 2. The ICAC recommends pursuant to section 78(2) of the Independent Commission Against Corruption Act 1988 that this report be made public forthwith. This enables either presiding officer of the Houses of Parliament to make the report public, whether or not Parliament is in session. Documentation Members' Guide 3. The Guide should be rewritten to: 4. a) promote clarity and remove ambiguity by using plain English b) use case studies to highlight the appropriate use of entitlements to aid understanding c) provide checklists for all entitlements to guide Members, electorate staff and parliamentary administrative staff in the proper use of public resources d) include all areas of entitlements, including parliamentary committee travel guidelines e) prominently highlight the requirements of the Members' Code of Conduct and the consequences of non-compliance with the Guide f) make clear the authority for each section of the Guide, such as whether a condition or entitlement is derived from statute, or determinations made by a body such as the PRT, or edicts of the Presiding Officers. The Guide should be regularly updated by a designated officer within the parliamentary administrative staff, who should also maintain: a) a register of the persons to whom a Guide has been issued b) a record that each person issued a Guide has received it. 5. Updates to the Guide should be issued to Guide holders as dated rewritten pages for ready insertion into the Guide. 6. The Parliament should have a proactive policy of disclosing entitlements and conditions of office relating to Members in the interests of accountability, openness Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 6 and transparency and to help deter abuse of entitlements. This could be achieved, for example, through public release of the Guide on the Parliament's website. Accounting manual 7. An accounting manual for procedures and processes should be produced. The draft user manual for the computer based accounting system should also be finalised and distributed. Measures should be taken to ensure these manuals are consistent with information and instructions contained in the Members' Guide. Accountability Internal Audit measures 8. As a priority, the Audit Committee should pursue the completion of a Fraud Control Plan. 9. The Audit Committee should seek a greater commitment of resources for the Internal Audit program. 10. A succession plan should be developed to ensure there is no hiatus in engaging a replacement Internal Auditor. 11. In future, the Internal Auditor should examine controls over all material accounting operations included in the Internal Audit plan and ensure that there is some regular review of all major accounting systems. 12. The Audit Committee should develop an Audit Charter that recognises the rights of the Internal Auditor to have access to all information, specifying his or her responsibilities and the ambit of the Internal Auditor's jurisdiction and independence. 13. The Audit Committee should: a) include an impartial, suitably qualified person, external to the Parliament, who has more than observer status b) ensure the relevant managers within Parliament respond and take prompt action on all internal audit reports. 14. Non-compliance with internal audit recommendations should be reported to the Parliament and commented on in the Auditor-General's management letters to the Parliament. External Audit measures 15. The Parliament be included in the appropriate schedule of the relevant legislation to give the Auditor-General statutory jurisdiction to audit the accounts and systems of the Parliament. Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 7 Administration Structure 16. The administrative structure within Parliament should be reviewed to achieve greater efficiency and effectiveness, with particular emphasis on the appropriate staffing levels in the Parliamentary Accounts Section and on the rules for contact by Members with the administration. Computer systems 17. Adequate resources should be provided to ensure speedy implementation of the new software solution. Program specifications, especially those relating to management reports, should be developed in consultation with administrative staff, and internal and external auditors. Entitlements Parliamentary Remuneration Tribunal (PRT) 18. The PRT should consider developing a framework to ensure the ethical use of public resources and issue guidelines or rules on the allowances and entitlements Members receive. 19. Ideally, the determinations of the PRT should have a preamble explaining the purpose of the entitlements or allowances and the conditions for their use. This should form part of the guidelines and rules which govern the use of public resources by Members. 20. It is the ICAC's opinion that, in relation to all entitlements and allowances, the following principles should apply: a) Members must be open in the use of public resources and disclose any conflict of interest in utilising entitlements, be it pecuniary, personal, familial or as a result of any association b) in the interests of transparency, Members use entitlements on the understanding that this use may be made public c) ultimately, Members are personally accountable for the use of entitlements. This accountability cannot be delegated, even though authorisation to incur expenditure may be delegated to electorate staff d) Members must use entitlements to achieve appropriate value for money while meeting parliamentary and electorate obligations e) Members must use entitlements with integrity, that is in an efficient, effective and ethical manner and in accordance with any relevant guidelines. 21. In the interests of openness and transparency, the PRT's determinations should be made public. 22. The PRT should be permitted to seek and consider submissions from the public in formulating its determinations. Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 8 23. Consideration be given to constituting the PRT with three members: one a judicial officer, another a suitably qualified community representative and the third a representative of the Auditor-General. Recognition of party political activities as legitimate parliamentary business 24. If it is within the capacity of the PRT, the definition "parliamentary duties" should be clarified so that the following expenses are not eligible for any allowance: a) activities such as those associated with membership drives b) funding of mail distributions for non-electorate or non-parliamentary activities c) costs associated with election campaigning for an individual Member d) fund raising for other party political Members (such as the purchase of raffle tickets, raffle prizes or tickets to attend functions, etc) e) costs previously borne by political parties which are not principally related to a Member's parliamentary or electorate duties. Administration of entitlements 25. All entitlements should, to the extent practicable, be globalised on an annual basis. Under this system, Members would be given an annual monetary allocation for each entitlement. The PRT would determine the classes and amounts of entitlements. Members would be personally responsible for managing these funds to meet their parliamentary and electorate needs. Any proposal to globalise entitlements must be underpinned by an acceptance of the conditions specified by the ICAC as the principles that should attach to all entitlements and allowances (see recommendation 20). 26. Parliament should provide a standard accounting package and appropriate administrative support to assist Members in the utilisation of their globalised entitlements. 27. The one entitlements system should apply to all Members across both Houses of Parliament, whether or not entitlements are globalised. Office services, facilities and equipment 28. Consideration should be given to excluding persons other than the Member or his or her staff from using electorate or parliamentary office services, facilities and equipment allocated to that Member. 29. Members' staff should be precluded from using parliamentary resources or information for personal gain. In keeping with general public sector practices, only minimal private use of office equipment should be permitted, as long as this use does not impede the effective and efficient operation of the electorate or parliamentary office. 30. Members should be precluded from using parliamentary entitlements and resources for private business purposes. Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 9 31. Consideration should be given to developing a secondary employment policy for Members. 32. To protect parliamentary interests, consideration should be given by the parliamentary administration to developing a secondary employment policy and possibly a post separation employment policy for electorate staff. Shadow Ministers 33. The entitlements of Shadow Ministers should be reviewed to reflect adequately their additional responsibilities, compared to other Members. Air travel 34. The Legislative Assembly should adopt the system used for air travel by the Legislative Council. 35. A mechanism should be established to ensure that: a) payment for air travel is only made after travel has been completed b) air travel claims are submitted and processed within a reasonable time period. 36. Travel entitlements should be given a monetary value. Air travel - popular holiday destinations 37. Each Member should permit and facilitate the annual reporting of his or her individual use of publicly funded travel resources including destinations, frequency, reason and cost. 38. An approach should be developed by the Parliament to facilitate the uniform and timely provision of this information. 39. If Members are not inclined to adopt such an approach, then the Auditor-General should consider publishing the information in the Annual Audit Reports tabled in Parliament. Travel agents 40. Members should be accountable for decisions to book travel through nongovernment contractors. Any decisions to use an agent, other than a government contractor, should be justified in writing, beforehand if practicable, to the Speaker or President as the case may be, and kept in a manner and place to facilitate scrutiny. Charter travel 41. Charter travel arrangements should be amended to ensure that every person travelling is required to contribute a pro rata proportion of the cost. No person should be able to travel on a charter without paying his or her way, unless: a) exceptional circumstances exist (i.e. a specific or urgent need which can be established by documentary evidence and when there is no capacity to pay, or it Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 10 would be contrary to the public interest to request payment of a pro rata share for travel) b) a written request for approval to dispense with recovery of costs, confirmed with supporting documentation, is approved in writing, beforehand if practicable, by the Speaker or President, as the case may be c) the authorisation and all supporting documentation are referred to the Financial Controller who should maintain a record of the approval for dispensation to facilitate auditing. It is not envisaged that exceptional circumstances would exist when Members have exhausted their travel allocation. In those circumstances, Members would be expected to pay out of their personal funds or transfer funds from another accounting category, after obtaining the necessary approval. 42. Air charter firms should be required to provide a passenger manifest to the Parliamentary Accounts Section when seeking reimbursement for a charter flight in every instance. A 'no manifest, no payment of account' policy should be introduced. 43. When a manifest has been received by the Parliamentary Accounts Section, a review should be carried out to ensure that all passengers have contributed a pro rata proportion of the charter cost, unless approval has been granted to dispense with the recovery of costs from an individual and that approval is documented. 44. The Member organising the travel should be responsible for ensuring that all travellers on the charter pay their pro rata portion or obtain the appropriate dispensation for the recovery of costs. Familiarisation with parliamentary, governmental and related matters 45. The purpose of travel to Parliament by country Members' staff should be clarified in the Guide to be principally for "familiarisation with parliamentary, governmental and related matters". 46. Members should be required to certify the purpose of travel to Sydney by their staff. In this way, Members can be made accountable for the proper use of parliamentary resources by their staff. Frequent flyer points and other reward systems 47. Parliament should consider a uniform approach to all forms of reward or bonus schemes, with a view to expanding the application of and otherwise amending the relevant guidelines. Committee travel 48. Clear guidelines covering administrative processes on committee travel should be published. The guidelines should address: a) the use of parliamentary credit cards with specific attention on the types of expenditure not permitted b) the records required to be retained by the Committee Clerk c) procedures for reconciling committee accounts, including time limits for reconciling and recouping costs. Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 11 49. Guidelines should be produced for committee members, explaining their rights, duties and obligations in regard to travel as members of parliamentary committees. 50. The details of all committee travel undertaken by Members should be published annually to encourage transparency and accountability in relation to decisions about travel and travel arrangements. For each trip taken the details should include: a) the dates and destinations involved b) a list of all Members travelling c) the purpose of the trip d) whether a report was produced or if there was some other output. 51. Submissions seeking approval for travel should specify anticipated outputs by which the committee's efforts can be judged. 52. There should be a reasonable time limit for the submission of reports from a committee returning from an overseas trip. Culture Oath of Allegiance 53. Members should take an oath that includes an obligation to well and truly serve the interests of the people of New South Wales and to abide by the Members' Code of Conduct. Members' Code of Conduct 54. The Ethics Committees of each House should consider the appropriateness of the phrases "private financial benefit" and "decisions in which they participate" used in Clause 1 of the Members' Code of Conduct and recommend clarification of their meaning by appropriate amendment. 55. The Ethics Committees of each House should consider the appropriateness of the phrase "payment or any other personal benefit" in Clause 2 of the Members' Code of Conduct and recommend an appropriate amendment to clarify its meaning. 56. The Ethics Committees of each House should consider the appropriateness of the term "private benefit" used in Clause 5 of the Members' Code of Conduct and recommend an appropriate amendment to clarify its meaning. 57. The Ethics Committees of each House should consider whether the term "legitimate activities" in Clause 6 of the Members' Code of Conduct should be amended to define these as activities whose principal purpose is for parliamentary or electorate benefit. Ministerial Code of Conduct 58. As a priority, a new Ministerial Code of Conduct should be implemented. This code should reflect the greater responsibilities and duties of Ministers compared to other Members. Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 12 Induction and training 59. There should be a structured and comprehensive induction program for Members, their staff and administrative personnel within Parliament. This should include components on ethical behaviour, legal obligations of Members and dilemma resolution. 60. Specifically, as is their function under the Independent Commission Against Corruption Act 1988, the Ethics Committee of each House should jointly develop an education program to examine and explain the ethical standards and legal obligations applying to all Members. Consideration should also be given to whether continuing education of Members through refresher and update courses is appropriate. 61. Induction and education programs for Members, their staff and administrative personnel should cover their respective Codes of Conduct. These programs should include information about the options available when reporting suspect behaviour. 62. Refresher training sessions should be undertaken to remind Members, their staff and administrative personnel of the conditions attached to the use of Members' entitlements and allowances. Consideration should also be given to undertaking this refresher training at the beginning of each Parliament. Internal reporting 63. Parliament should review its internal reporting mechanisms to ensure they readily facilitate the reporting of suspected corrupt conduct, maladministration or substantial waste of public resources. Specifically, consideration should be given to developing strategies to overcome the power imbalance that currently favours Members over electorate and parliamentary administrative staff. Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 13 INTRODUCTION This report follows the ICAC's Investigation into Parliamentary and Electorate Travel: First Report released in April 1998. As foreshadowed in that report, the Corruption Prevention Section of the ICAC has undertaken an analysis of systems operating within the New South Wales Parliament to determine whether they are, or may be, conducive to corrupt conduct. The ICAC has also looked at other factors that may influence the behaviour of Members of Parliament (Members) and the way they use the public resources allocated to them. Irregularities in the use of entitlements have damaged the reputations of Members in New South Wales and elsewhere in Australia. These irregularities often occur because systems are inadequate, but not only for this reason. The ICAC's work has disclosed a number of system deficiencies in the New South Wales Parliament that require remedial action. However, system changes are only part of the solution. This report also makes recommendations about control, structural and behavioural measures that should be taken. The ICAC envisages that acceptance of the recommendations which follow will lead to a more ethical and accountable Parliament, and help restore public confidence in Members generally, as representatives of the people and protectors of the public interest. It is vital to the economic and social wellbeing of our society that those who have a mandate to represent and protect the public interest, be models of correct behaviour. At the outset, the ICAC acknowledges that this report can only make recommendations for change. The ICAC has no authority to implement the recommendations contained in this report. The responsibility for reforming practices and systems that give rise to potential corrupt conduct within Parliament lies with a number of bodies and people. They include: § The Government, which has responsibility for the resources allocated to the Parliament for administrative and support services. § The Speaker of the Legislative Assembly (Lower House) and the President of the Legislative Council (Upper House), who are responsible for the resources within Parliament which they may provide for the Members of their Houses, and the guidelines they set for the use of those resources. § The Clerk of the Assembly and the Clerk of the Parliaments, as leaders of their respective administrative sections. They provide leadership to administrative staff and act as the highest level of interface between the public servants working for Parliament on the one hand and the Members on the other. § The Parliamentary Remuneration Tribunal (PRT) which makes determinations about, and specifies the conditions for use of, Members' allowances and entitlements. § The leaders of political parties and other persons influential within such parties, to ensure that the correct behaviour is modelled and that high standards of behaviour for Members, which meet reasonable community expectations, are established, promoted and enforced. § Each Member of the Legislative Assembly and the Legislative Council, who can individually and together, enhance the image of Members by supporting appropriate reforms and behaviours. Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 14 § The media, as they are one of the most effective means of reaching and influencing the people who vote Members into or out of office. The ICAC seeks the media's support to inform people throughout New South Wales objectively about efforts to reform the systems within Parliament to achieve a more efficient, effective and ethical use of resources. § The people of New South Wales, by demanding high standards of their parliamentary representatives. For any reform to be permanent, it must be undertaken with the full consent and support of those identified above. This will require an ongoing process of interaction between the above bodies and people and their willingness to commit time and resources to facilitate the desired outcome. Recommendation 1. The ICAC suggests that Parliament consider establishing an Implementation Team to facilitate and oversee the consideration and implementation of the recommendations made in this report. The Implementation Team would ideally comprise Members of Parliament, senior members of the staff of Parliament, the Parliamentary Ethics Adviser, representatives of the major political parties, the Premier's Department, The Audit Office, the Ombudsman's Office, the Council on the Cost of Government and the ICAC. Within the next year, the ICAC will issue a monitoring report on the implementation of the recommendations in this report. Developments since the first report Following the ICAC's first report into parliamentary and electorate travel, the Premier of New South Wales, The Hon R Carr MP, issued a press release outlining the Government's response to the ICAC's findings and undertaking to make reforms to the system of Members' entitlements (Appendix A). The following have also occurred since the ICAC's first report mentioned above: § Both Houses of Parliament have adopted a Code of Conduct after some four years of deliberation (Appendix B). § A number of amendments have been made to the Parliamentary Remuneration Act 1989 to extend the jurisdiction of the PRT and make it more independent from government. The amendments include: i. removing the Premier's power to make determinations about Members' entitlements, and giving that authority to the PRT ii. giving the PRT superannuation jurisdiction to make determinations about Members' iii. including party political activities in the definition of "parliamentary business" so that, as determined, Members can receive publicly funded allowances and entitlements for their party political activities and expenses. § The ICAC has, for the first time, made a submission to the PRT on its annual determination of Members' allowances and entitlements. Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 15 § An Ethics Adviser has been appointed by the Parliament, following a resolution of both Houses (Appendix C). § The Council on the Cost of Government (COCOG) has reviewed the administrative systems operating within Parliament. The ICAC has assisted the COCOG with this review. It is understood the COCOG will provide a report to the Premier with recommendations for change. § The annual audit of the Parliament has been completed by The Audit Office. To assist this audit, the ICAC provided advice about the observations and findings made during its analysis of parliamentary systems. All these actions are welcome and long overdue. The co-operation between agencies, evidenced above, is indicative of the broad concern for the present systems operating within Parliament. These developments have occurred as a response to this concern and, the ICAC believes, as a result of public concern. The ICAC's attention has turned to Members as the result of the behaviour of a few, and it would be unfair and inappropriate to extend these concerns about individuals to all Members. The ICAC does not want to impinge upon the discretion of Members to use resources in the manner that best helps them to meet their electorate and parliamentary responsibilities. However, the ICAC believes there must be minimum standards expected of Members in the use of public resources. The principles upon which these standards should be based are listed overleaf. General principles for use of public resources by Members of Parliament § Openness and transparency - the reasons for, and the circumstances surrounding, the use of public resources by individual Members should be publicly available. The process by which funds are expended or collected should also be publicly known. § Accountability - ultimately, Members are personally responsible for the way they use the public resources entrusted to them. This responsibility cannot be avoided, even though delegations may exist for others to incur costs on a Member's behalf. Records about a Member's use of public resources should be kept to facilitate scrutiny if required. § Value for money - when using the public resources entrusted to them to perform their official duties, Members must seek the appropriate value for money in the circumstances. § Integrity - Members must use public resources only for the purposes for which they are provided and in accordance with the conditions attached to the provision of such resources. Circumstances may occur in which non-compliance with the above principles would be appropriate, such as in matters of significant public interest or personal security, but these would be rare. Any deviation from the stated principles should be supported by detailed reasoning and recorded appropriately to facilitate scrutiny, if required. The application of the above principles in relation to Members is dealt with later in the report, which looks at five main areas: § documentation Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 16 § accountability § administration § entitlements § culture. Recommendation under Section 78(2) Recommendation 2. The ICAC recommends pursuant to section 78(2) of the Independent Commission Against Corruption Act 1988 that this report be made public forthwith. This enables either presiding officer of the Houses of Parliament to make the report public, whether or not Parliament is in session. Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 17 DOCUMENTATION Members' Guide The primary reference for Members of the Legislative Assembly and their staff about the provision and use of entitlements is A Guide to Members' Entitlements, Facilities and Services, March 1995. Legislative Councillors have a similar guide, The Legislative Council-Members' Guide, May 1995. These Guides also serve as a manual of policies and procedures for administrative staff. The term "Guide" will be used to refer to the Legislative Assembly Guide throughout this report. During the ICAC's investigation into parliamentary and electorate travel, it was apparent that there are considerable deficiencies in the Guide. These included: § the structure of the Guide is not reader friendly, making it difficult to use § it is not written in plain English § in some areas it lacks sufficient detail and clarity leading to ambiguity, or claims of ambiguity § it does not cover all uses of parliamentary resources. For example, it lacks formal guidelines for travel by parliamentary committees § it may be inconsistent with the Parliamentary Accounts Section's procedures § it is not a publicly available document because Parliament has a policy which does not permit the public disclosure of Members' entitlements § updates to the Guide are usually by memorandum rather than issuing a rewritten and dated page to be inserted into the Guide. This makes it difficult for Guide holders to update their copies. Until recently, the Guide's status was also unclear, and there was debate about whether it comprised formal policies and procedures or merely guidelines. For example, during the ICAC's investigation into parliamentary and electorate travel, it was submitted on behalf of The Hon Brian Langton MP that the guidelines in the Guide had no legal effect, or alternatively if they did, they only provided the terms of a contract under which the entitlements were issued and used. This view was not taken by the ICAC Commissioner, nor by the New South Wales Supreme Court on appeal. This issue has largely been resolved by the recent adoption of the Members' Code of Conduct by both Houses of Parliament, which states at Clause 4: Members must apply the public resources to which they are granted access according to any guidelines or rules about the use of those resources. The status of the Guide is now clear. It is arguably one of the measures by which Members' use of public resources will be judged. Failure to use public resources in the manner specified in the Guide will mean Members have breached their Code of Conduct, which may, in turn, amount to corrupt conduct under the Independent Commission Against Corruption Act 1988. Given the importance of the Guide in the context of the adoption of the recent Code of Conduct by both Houses of Parliament, and the deficiencies in the Guide described above, the following action is recommended. Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 18 Recommendations 3. The Guide should be rewritten to: a) promote clarity and remove ambiguity by using plain English b) use case studies to highlight the appropriate use of entitlements to aid understanding c) provide checklists for all entitlements to guide Members, electorate staff and parliamentary administrative staff in the proper use of public resources d) include all areas of entitlements, including parliamentary committee travel guidelines e) prominently highlight the requirements of the Members' Code of Conduct and the consequences of non-compliance with the Guide f) make clear the authority for each section of the Guide, such as whether a condition or entitlement is derived from statute, determinations made by a body such as the PRT, or edicts of the Presiding Officers. 4. The Guide should be regularly updated by a designated officer within the parliamentary administrative staff who should also maintain: a) a register of the persons to whom a Guide has been issued b) a record that each person issued a Guide has received it. 5. Updates to the Guide should be issued to Guide holders as dated, rewritten pages for ready insertion into the Guide. 6. The Parliament should have a proactive policy of disclosing entitlements and conditions of office relating to Members in the interests of accountability, openness and transparency and to help deter abuse of entitlements. This could be achieved, for example, through public release of the Guide on the Parliament's website. Accounting manual ICAC Officers observed that there was inadequate documentation relating to the accounting processes and procedures used by the Parliamentary Accounts Section. Lack of documentation makes it harder for staff to do their jobs effectively and consistently. In particular, there was no user manual for the computer based accounting systems. However, a draft manual for the accounting systems does exist and will be distributed shortly. Recommendation 7. An accounting manual for procedures and processes should be produced. The draft user manual for the computer based accounting system should also be finalised and distributed. Measures should be taken to ensure these manuals are consistent with information and instructions contained in the Members' Guide. Accountability Parliament is not without accountability measures at present. Each year, Members are required to disclose their pecuniary interests in the Register of Disclosures. Committees, such as the Standing Committee on Parliamentary Privileges and Ethics of the Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 19 Legislative Council and the Standing Ethics Committee in the Legislative Assembly (the Ethics Committees) and the Standing Orders and Procedure Committee also assess and rule on the behaviour of Members and assess the rules under which Members operate. Parliament also has an Internal Audit program and is audited annually by an external auditor, albeit by invitation. All these measures are appropriate and useful. Despite the above measures, the ICAC discovered that accountability mechanisms in the use of public resources are lacking. The low priority given to establishing and maintaining accountability mechanisms creates the perception that parliamentary funds and efforts tend not to be directed towards establishing more effective control of parliamentary resources. Specific problem areas are discussed below. Internal Audit measures The Parliament has no Fraud Control Plan. Fraud Control planning is an essential measure in managing risks and establishing appropriate controls. On 7 June 1990, the Premier's Department advised all agencies of a new policy requiring each agency to establish strategies for prevention of internal and external fraud. Chief Executives would be responsible for determining and implementing appropriate fraud control measures. The Premier's Department issues memoranda and directions under the Public Sector Management Act 1988. As the Parliament is not mentioned in the schedules to the Public Sector Management Act 1988 , it is unclear whether Premier's Department memoranda bind the Parliament's administration. Generally, although not compelled to do so, Parliament voluntarily complies with other sector wide initiatives and directives, such as Treasurer's Directions. The Audit Office, Treasury and the ICAC have all issued publications since June 1990 that advocate implementation of fraud prevention, risk management and corruption prevention strategies. In 1996, the Parliament asked its Internal Auditor to develop a Fraud Control Plan. Even though this task was not finalised before he ceased working for the Parliament, the Internal Auditor undertook to complete the plan. Despite the endeavours of senior administrative staff within the Parliamentary Accounts Section, the plan has not yet been delivered. The delay in implementing a fraud control or corruption prevention strategy in an institution as important as the Parliament is difficult to comprehend. Considering the deficiencies in other accountability measures and controls mentioned in this report, Parliament has been unnecessarily exposed to considerable risks of fraud for some time. Recommendation 8. As a priority, the Audit Committee should pursue the completion of a Fraud Control Plan. The Internal Audit program is small, under resourced and limited primarily to minor problem areas. Implementing an adequately resourced internal audit function will reduce problems, loss and waste. It should be noted that, up to a certain point, savings on the cost of external audit will offset increased spending on internal audit. Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 20 Recommendation 9. The Audit Committee should seek a greater commitment of resources for the Internal Audit program. There was no Internal Auditor for many months. The last contract for internal auditing services expired on 30 November 1996. The Internal Auditor continued to be engaged by the Parliament on a monthly basis until January 1998. Despite discussion in an Audit Committee meeting on 27 November 1997 about the need to appoint a new Internal Auditor, only recently have steps been taken to engage a new auditor. During a time of some difficulty for parliamentary administrative staff, the absence of an Internal Auditor has increased the burden on personnel - a burden which could have been avoided with adequate planning and prompt action. In an organisation with no established fraud or corruption prevention strategy, the absence of an Internal Auditor was undesirable and exposed the Parliament to greater risk of losses. Recommendation 10. A succession plan should be developed to ensure there is no hiatus in engaging a replacement Internal Auditor. Internal Audit did not cover each major accounting system for the full financial period. In previous years, the Internal Auditor did not examine controls of all material accounting operations included in his approved plan. Recommendation 11. In future, the Internal Auditor should examine controls over all material accounting operations included in the Internal Audit plan and ensure that there is some regular coverage of all major accounting systems. The responsibilities and rights of the Internal Auditor are not embodied in an Audit Charter or other policy statement. Although previous contracts for Internal Auditors have been generally well defined, there is no Internal Audit Charter which permanently, formally and publicly establishes the internal audit function, specifies its scope, reporting levels and accountabilities. The absence of an Audit Charter limits the extent to which the Internal Auditor may pursue his or her functions with vigour and independence. Recommendation 12. The Audit Committee should develop an Audit Charter recognising the rights of the Internal Auditor to have access to all information, specifying his or her responsibilities and the ambit of the Internal Auditor's jurisdiction and independence. The role and membership of the Parliament's Audit Committee should be reviewed to achieve greater effectiveness. The Parliament's Audit Committee has the responsibility for reviewing the reports of the Internal Auditor, overseeing implementation of recommendations and generally directing Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 21 the work of the Internal Auditor. As presently constituted, there is strong representation on the Audit Committee from administrative managers within Parliament, but no independent representative. While The Audit Office is represented on the committee, that representation is limited to observer status only. Internal audit reports identify weaknesses and make recommendations for improvements. The reports are forwarded to relevant managers within Parliament who, on occasions, respond to them. It does not appear that senior management has taken prompt action on all internal audit reports nor that there is a satisfactory system to ensure management responds to all reports received. The Audit Committee should play a more vigorous role in ensuring internal audit recommendations are addressed by senior management. It is a function of the external auditor to review compliance with internal audit recommendations. Despite this, the audit of financial statements, typically undertaken by the external auditor, is not aimed at controls per se. The ICAC believes that noncompliance with internal audit recommendations should be emphasised by the external auditor in every annual audit to aid resolution of identified problems. Recommendations 13. The Audit Committee should: a) include an impartial, suitably qualified person, external to the Parliament, who has more than observer status b) ensure the relevant managers within Parliament respond and take prompt action on all internal audit reports. 14. Non-compliance with internal audit recommendations should be reported to the Parliament and commented on in the Auditor-General's management letters to the Parliament. External Audit measures Treasury is presently considering a proposal to replace the Public Finance and Audit Act 1983 with a new Act, likely to be called the Financial Management and Accountability Act . The schedules of this Act will specify which agencies the Auditor-General must audit. Presently, the schedules of the Public Finance and Audit Act 1983 do not include the Legislative Assembly or Legislative Council. This means the Auditor-General has no independent authority to audit the Parliament's accounts. Independent auditing of operations in all sectors of government helps to ensure transparency and accountability, as well as minimising opportunities for corruption, maladministration and substantial waste of public resources. The Auditor-General does audit the Parliament's accounts and has done so for several years, but only because it has been the practice of the Speaker and the President to invite him to do so. Although this arrangement may, prima facie, appear adequate, it is possible that an invitation might not be extended, thus impeding the free and open reporting of the Parliament's use of public resources. It has been suggested recently that the Parliament may consider engaging a private firm of external auditors to audit the Parliament's accounts. However, the great benefit in having The Audit Office undertake audits is that the findings of the audits are tabled in the Auditor-General's annual reports to Parliament, making them public documents. This may not be the case if private auditors were engaged. Furthermore, the same Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 22 professional standards that are applied to government departments and agencies should be applied to the accounts of the Parliament. It may be argued that the Parliament requires a special exemption because of the need to ensure its independence in our Westminster system of government, and that it should not be subject to audit in the same way as all other public sector agencies. The fact remains that its operations are publicly funded and the public has a right to know how public institutions apply the resources entrusted to them. There is at least as much need for properly regulated accounting, accountability and financial transparency in our Parliament as in the rest of the public sector. The inclusion of the Legislative Assembly and Legislative Council in the appropriate schedules of the relevant legislation would mean that, like other public sector agencies in New South Wales, the administration of both Houses will have to comply with Treasurer's Directions and other financial obligations or conditions imposed by the relevant Act. The community justifiably expects that the Parliament will show leadership by accepting administrative and financial controls and scrutiny no less rigorous than those required of public sector agencies. Such controls will aid the proper management of public resources and will raise public confidence in the Parliament. Recommendation 15. The Parliament be included in the appropriate schedule of the relevant legislation to give the Auditor-General statutory jurisdiction to audit the accounts and systems of the Parliament. Parliamentary Ethics Adviser A Parliamentary Ethics Adviser was appointed recently to assist Members in the resolution of ethical dilemmas concerning their roles as Members. This is a part time position that has only an advisory role for matters raised by Members and does not extend to legal advice. The position has no responsibility for the effective implementation of the Members' Code of Conduct, but is guided by the Code in giving advice. The parameters of the Ethics Adviser's role are set out in Appendix C. While the Ethics Adviser will no doubt provide some measure of guidance to, and thus comfort for Members, the Ethics Adviser's specified functions do not provide for any additional accountability in the conduct of Members. Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 23 ADMINISTRATION Structure The bicameral nature of Parliament has resulted in separate administrations for each of the Houses, notwithstanding both administrations have broadly similar functions. This duplication is not the most efficient system of administration. The ICAC is also concerned that the present structure does not permit the independent management of administrative systems without undue influence from Members or others who serve the interest of such Members. Consideration should be given to changing the administrative structures in Parliament in the interests of economy, clarity and ease of administration. If the administrative sections were merged, it would be necessary to establish what roles the Clerk of the Parliaments and the Clerk of the Assembly would have. Neither of these officers has status under the Constitution Act 1902 . However, they play historically important roles in the management of their respective Houses, being the most senior public servants in the administration of the Parliament. If there were to be a single administration, then, in order to establish clear accountabilities, there should only be one officer responsible for managing this administration. One suggestion is that Parliament should have a General Manager who is independent of both Houses, not subject to the direction of either the Speaker or President and who would have ultimate administrative authority. This would create a third senior officer and this officer would lack accountability under such a model. Arguments against such a proposal have also suggested that the merger of the two administrations may impinge on parliamentary privilege. Further, some believe arguments about single administrations being more efficient are unconvincing. In addition, a proposal to merge the two administrations may trigger s.7A of the Constitution Act 1902 which requires that any reform which will affect the power of the Legislative Council must be put to a referendum. This would be costly and may not succeed. It is open to question whether this provision of the Constitution Act 1902 would be triggered. Nevertheless, it is clear that the administrative structure within Parliament needs to be reviewed to achieve greater efficiency and effectiveness. The extent of the review and the degree of reform taken will be for the Parliament, and each of the Houses of Parliament, to determine and not the ICAC. However, a single administration under a General or Office Manager, answerable to the Clerk of the Assembly in respect of Assembly Members and to the Clerk of the Parliaments, in respect of Council Members, may be a workable model, provided that the rules specify that contact by Members with the administration must be through the Clerk of the Assembly, or the Clerk of the Parliaments, as appropriate. The administrative system in relation to entitlements also suffers from a lack of resources, particularly for staffing levels in the Parliamentary Accounts Section. The lack of resources means that anomalies, problems and possible abuses may not be identified or addressed. Recommendation 16. The administrative structure within Parliament should be reviewed to achieve greater efficiency and effectiveness, with particular emphasis on the appropriate staffing levels in Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 24 the Parliamentary Accounts Section and on the rules for contact by Members with the administration. Computer systems The administration of Members' entitlements is hampered by computer systems that are incapable of producing reports on demand. Furthermore, systems differ from House to House. Financial systems should be capable of producing reports that alert users to anomalies based on specified criteria that establish control mechanisms. These systems should be simple to use and applicable to both the Legislative Assembly and Legislative Council. Genuine efforts are being made by administrative staff within the Parliamentary Accounts Section to reform practices to prevent anomalies. Some progress has been made towards simplifying the management of Members' entitlements with the development of a Members' Entitlement System, used by both Houses. While this system is a considerable improvement on previous systems, it has limited functionality. Parliament has recently undertaken to purchase a new finance and human resource software solution. It is understood this package will be utilised by both Houses. Recommendation 17. Adequate resources should be provided to ensure speedy implementation of the new software solution. Program specifications, especially those for management reports, should be developed in consultation with administrative staff, and internal and external auditors. Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 25 ENTITLEMENTS Parliamentary Remuneration Tribunal (PRT) The ICAC's first report into parliamentary and electorate travel called for a review of the framework for determining entitlements, including consideration of the role of the PRT. The ICAC considered it was desirable to: § remove Members' entitlements from the political arena and from the ambit of executive discretion § place the entitlements on a statutory basis to ensure this § vest the PRT with appropriate powers and resources to achieve this. Parliament has responded to the above by amending the Parliamentary Remuneration Act 1989 . These amendments include: § giving the PRT the authority to make determinations about Members' entitlements and allowances. Previously, the Premier had the authority to determine Members' entitlements § extending the jurisdiction of the PRT to make determinations about Members' superannuation § defining "parliamentary business" so that, as determined, Members can receive publicly funded allowances and entitlements for their party political activities and expenses. As a consequence of these amendments, the determinations of the PRT are vitally important to ensuring an efficient, effective and ethical system of administering parliamentary allowances. This is especially so given Clause 4 of the Members' Code of Conduct referred to previously in this report (Appendix B). The ICAC believes that, ideally, determinations of the PRT should have a preamble which explains the purpose of the allowances and entitlements and the conditions under which they are to be used. The preamble should form an operative part of the guidelines and rules which govern their use. The PRT is not permitted to seek or receive submissions from the public. Nor are the determinations of the PRT readily available to the public. In other jurisdictions, such as South Australia, public submissions on entitlements of Members are permitted. The entitlements and allowances of Members are increasingly of significant public interest. An additional measure to improve the level of public confidence and trust in the Parliament and its Members, would be to publicise the PRT's determinations and even to permit public submissions to the PRT. The PRT is constituted by one judicial officer, whose responsibilities under recent amendments have increased, and are thus more onerous. Other jurisdictions, such as the Federal Remuneration Tribunal, are constituted by three members, one of whom is a community representative. Constituting the PRT with more than one member, preferably three, would relieve the burden of the increased jurisdiction and permit a broader range of views in considering the entitlements and allowances of Members. A community representative on the PRT would demonstrate to the public that their views are valued and are represented in matters of significant interest to them. A third member, representing, for example, The Audit Office of New South Wales, would help ensure that Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 26 the determinations of the PRT included conditions for use commensurate with applicable accounting standards and controls applying to the rest of the public sector. A recent ICAC submission to the PRT included the following points which are restated as recommendations. Recommendations 18. The PRT should consider developing a framework to ensure the ethical use of public resources and issue guidelines or rules on the allowances and entitlements Members receive. 19. Ideally, the determinations of the PRT should have a preamble explaining the purpose of the entitlements or allowances and the conditions for their use. This should form part of the guidelines and rules which govern the use of public resources by Members. 20. It is the ICAC's opinion that, in relation to all entitlements and allowances, the following principles should apply: a) Members must be open in the use of public resources and disclose any conflict of interests in utilising entitlements, be it pecuniary, personal, familial or as a result of any association b) in the interests of transparency, Members use entitlements on the understanding that such use may be made public c) ultimately, Members are personally accountable for the use of entitlements. This accountability cannot be delegated, even though authorisation to incur expenditure may be delegated to electorate staff d) Members must use entitlements to achieve appropriate value for money while meeting parliamentary and electorate obligations e) Members must use entitlements with integrity, that is, in an efficient, effective and ethical manner and in accordance with any relevant guidelines. 21. In the interests of openness and transparency, the PRT's determinations should be made public. 22. The PRT should be permitted to seek and consider submissions from the public in formulating its determinations. 23. Consideration be given to constituting the PRT with three members. One a judicial officer, another a suitably qualified community representative and the third a representative of the Auditor-General. Recognition of party political activities as legitimate parliamentary business The Parliamentary Remuneration Act 1989 , recognises the existence of political parties as part of our parliamentary system by virtue of recent amendments which provide: (1).General provisions as to determinations of additional entitlements Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 27 (2) In making determinations, the Tribunal is to give effect to the following principles: (a) additional entitlements are to be provided for the purpose of facilitating the efficient performance of the parliamentary duties of Members or recognised office holders, (b) parliamentary duties of Members and recognised office holders include participation in the activities of recognised political parties. The Parliamentary Remuneration Act 1989 also provides the following definition of "parliamentary duties": "parliamentary duties" of a Member or recognised office holder means the duties that attach to the office of a Member or recognised office holder, and includes the duties that a Member or recognised office holder is ordinarily expected to undertake, including participation in the activities of recognised political parties, and includes any duties prescribed as being within this definition, but does not include any duties prescribed as being outside this definition. From the above amendments it is clear that entitlements can be used to facilitate participation in the activities of recognised political parties. This interpretation of "parliamentary duties" is problematic as it could arguably include: § activities associated with membership drives § funding of mail distributions for non-electorate or non-parliamentary activities § costs associated with election campaigning for an individual Member § expenses incurred in fund raising for other party political Members (such as the purchase of raffle tickets, raffle prizes or tickets to attend functions, etc). A key tenet of public duty is that private advantage should not be gained through the expenditure of public money. The above illustrates how party political activities could result in a personal or private gain. A reasonable test might be to establish whether the principal purpose of the expenditure was for personal, parliamentary or electorate benefit. The ICAC is also concerned that a transfer of expenses from political parties to the public purse may occur under the amended Parliamentary Remuneration Act 1989 . The system of Members' entitlements and allowances should not be used to fund party political activities unrelated to a Member's actual electorate or true parliamentary duties. Historically, these have been borne by the Members themselves or by the political parties. The amendments should not be seen as an opportunity to reduce the operating costs of political parties but as recognition that many Members must engage in certain party political activities in order to discharge their functions and duties as Members. Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 28 Recommendation 24. If it is within the capacity of the PRT, the definition of "parliamentary duties" should be clarified so that the following expenses are not eligible for any allowance: a) activities such as those associated with membership drives b) funding of mail distributions for non-electorate or non-parliamentary activities c) costs associated with election campaigning for an individual Member d) fund raising for other party political Members (such as the purchase of raffle tickets, raffle prizes or tickets to attend functions, etc) e) costs previously borne by political parties which are not principally related to a Member's parliamentary or electorate duties. Administration of entitlements In its recent submission to the PRT, the ICAC suggested that all Members' entitlements should be globalised, to the extent practicable. To this end, Members would be given an annual monetary allocation for each entitlement. Consequently, Members would become personally responsible for managing these funds to meet their parliamentary and electorate needs. Arguments for globalising include: § the value of entitlements is quantified and this facilitates scrutiny and control § Members can exercise greater control over their entitlements to better meet their electorate and parliamentary responsibilities § Members are more personally accountable because of their increased control of entitlements. The ICAC's suggestions to the PRT are restated in the following recommendations. Recommendations 25. All entitlements should, to the extent practicable, be globalised on an annual basis. Under this system, Members would be given an annual monetary allocation for each entitlement. The PRT would determine the classes and amounts of entitlements. Members would be personally responsible for managing these funds to meet their parliamentary and electorate needs. Any proposal to globalise entitlements must be underpinned by an acceptance of the conditions specified by the ICAC as the principles that should attach to all entitlements and allowances (see recommendation 20). 26. Parliament should provide a standard accounting package and appropriate administrative support to assist Members in the utilisation of their globalised entitlements. 27. The one entitlements system should apply to all Members across both Houses of Parliament, whether or not entitlements are globalised. Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 29 Office services, facilities and equipment The Guide details Members' allowances for office services, facilities and equipment. As stated previously, recent amendments to the Parliamentary Remuneration Act 1989 have made it clear that entitlements can be used to facilitate participation in the activities of recognised political parties. The amendments also categorise the provision of office services, facilities and equipment as additional entitlements. This means that the office support and equipment provided to a Member can be used for party political purposes or his or her parliamentary or electorate duties and functions. For example, the office facilities of a Member of the New South Wales Parliament could be used to assist a campaign for his or her political party in the Federal sphere. In addition, resources in a Member's office could also be used to support activities related to: § intra-party factions § youth wings of political parties § other party political activities not associated with the Member's parliamentary or electorate responsibilities. Whether the use of the public purse to fund the above activities is actually in the public interest is questionable. The following case studies illustrate this point. Case study 1 A Member gave persons within her political party access to her electorate office and equipment. Access included regular use of: § telephones for organising delegates to participate in the party's annual conference § photocopying equipment and paper for producing factional publications § the electorate office for factional meetings § postage and stationery for use in mail-outs to faction members § computer equipment to design factional publication and leaflets, and to produce letters. None of this business was related to the Member's parliamentary or electorate duties. It is difficult to argue in the above case study that a public benefit was derived from the use of facilities provided at public expense for the Member. The provision of Members' office services, facilities and equipment is also subject to a number of risks. One risk is the use of electorate office staff, facilities, services and equipment for private business purposes. This is discussed in the case studies below. Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 30 Case Study 2 A Member used his electorate staff and office partly to run a private business. During business hours the following activities relating to the Member's private business were conducted: § clients were interviewed by the Member at his electorate office § staff were required to handle telephone enquiries, type correspondence and file official documents § business documents were regularly photocopied and faxed by electorate staff. The Member did not endeavour to compensate the Parliament for the private use of these resources, provided to him at public expense. Case Study 3 An officer employed on a Member's staff issued business cards to prospective clients, giving the phone number of the Member's office as a contact number. The officer on the Member's staff marketed himself as a political lobbyist who was available for hire. The above case studies represent a clear abuse of parliamentary entitlements for private gain, not to mention a clear conflict of interests for the officer employed on the Member's staff. Recommendations 28. Consideration should be given to excluding persons other than the Member or his or her staff from using electorate or parliamentary office services, facilities and equipment allocated to that Member. 29. Members' staff should be precluded from using parliamentary resources or information for personal gain. In keeping with general public sector practices, only minimal private use of office equipment should be permitted, as long as this use does not impede the effective and efficient operation of the electorate or parliamentary office. 30. Members should be precluded from using parliamentary entitlements and resources for private business purposes. 31. Consideration should be given to developing a secondary employment policy for Members. 32. To protect parliamentary interests, consideration should be given by the parliamentary administration to developing a secondary employment policy and possibly a post separation employment policy for electorate staff. Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 31 Shadow Ministers The entitlements system should recognise the role of Shadow Ministers. The current system is a source of problems as it: § does not match parliamentary and public expectations that Shadow Ministers embark on additional activities to fulfil the role of an informed opponent to a Government Minister who is resourced by a department or agency § encourages the misuse of resources as there is a discrepancy between the resources presently provided and the expectations held of Shadow Ministers. Case Study 4 Only a Member who travels on a charter can surrender travel warrants in payment of that charter. In consideration of this rule, a junior Member was encouraged by a more senior colleague to agree to undertake charter travel to a rural location for the sole purpose of assisting a Shadow Minister to meet the cost of the charter. The junior Member had no official business in the region and was unavailable to deal with constituent matters during the period of travel. As a result of this arrangement, the Shadow Minister was able to retain for future use some of his own travel entitlements, which he would otherwise have had to use to pay for the charter. It is not in the public interest for Members to undertake unnecessary travel at public expense. In such instances, the public is deprived of access to local Members and there is an increased burden on the public purse. Giving Shadow Ministers additional resources to meet their obligations would help to prevent such situations from occurring. Recommendation 33. The entitlements of Shadow Ministers should be reviewed to reflect adequately their additional responsibilities, compared to other Members. Air travel Air travel entitlements for Legislative Assembly Members are provided in the form of travel warrants. In the Legislative Council no physical warrants are used, instead they are simply termed "entitlements" and a computer record is kept of their usage. The use of travel warrants in the Legislative Assembly is complex and cumbersome, resulting in a number of control deficiencies, some of which are referred to. A Member using a warrant is required to note the destinations and date of travel and then sign the warrant. The Member is also required to fill out these details on the warrant butt. ICAC Officers observed that many Members do not correctly fill out their warrants. Particular problems concerning the issue and use of warrants include: Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 32 § a Member refusing to accept possession of a warrant book § pre-signing of the warrants in warrant books § failure to sign warrants § use of correction fluids on warrants to make alterations to details supporting their use § failure to fill in date and destination details § failing to return expired warrants § failing to submit warrants, for travel undertaken, to the Parliamentary Accounts Section within a reasonable time. These deficiencies reveal a lack of control and accountability in the use of warrants, which increases the burden on staff responsible for monitoring and processing travel claims. Consequently, the system is difficult for the Parliamentary Accounts Section to reconcile and is susceptible to abuse. No such difficulties were encountered with the Legislative Council system. Weaknesses common to both the Legislative Assembly and Legislative Council travel entitlement systems are set out. § There is no mechanism in place to scrutinise the purposes for which Members undertake travel. § There is a lack of proper mechanisms to ensure that travel is actually undertaken before payment is made to travel agents. For example, although it would be fraudulent, Members could conceivably book travel, surrender entitlements to the Parliamentary administrative staff and later cancel the arrangements and recoup the cash. § The value of travel that can be charged by Members to the public purse is not known because warrants do not have a specific monetary value. § Members often delegate the task of organising travel and completing associated documents to their staff. While this is a Member's prerogative, it creates the danger that Members may incorrectly feel that they are unaccountable for any anomalies which may arise. § Members who have exhausted their travel entitlements can arrange for another Member to accompany them on a charter flight to cover the cost of the trip, even though there is no necessity for the Member surrendering travel entitlements to conduct business at the charter destination. In many cases, the total cost of the charter flight is more expensive than the cost of a single commercial scheduled flight. Recommendations 34. The Legislative Assembly should adopt the system used for air travel by the Legislative Council. 35. A mechanism should be established to ensure that: a) payment for air travel is only made after travel has been completed Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 33 b) air travel claims are submitted and processed within a reasonable time period. 36. Travel entitlements should be given a monetary value. Air travel - popular holiday destinations The Guide describes the purposes for which some entitlements are provided. For example, the air travel section states "Members are provided with air travel entitlements for electorate and parliamentary business only". However, an analysis by the ICAC of all Members' travel over the 1990-98 period suggests that many Members may not be complying with this requirement. The analysis showed that, excluding travel to or close to home localities and electorates, about 15 per cent of travel by Members in the Legislative Council and about 23 per cent of travel undertaken by Members in the Legislative Assembly, was to, or close to, popular holiday destinations, as set out in the tables. Table 1: Legislative Council - Travel to popular holiday destinations from 1990 to 1998 Destination Coolangatta Coffs Harbour Port Macquarie Cairns Ballina Noosa Broome Lord Howe Island Alice Springs Lizard Island Maroochydore Totals No of trips* 115 32 18 11 10 8 7 5 3 3 3 215 No of Members 29 17 9 10 9 4 6 4 Most trips by one Member 18 7 6 2 2 5 2 2 Percentage of 1990-98 travel 8.21 2.28 1.28 0.79 0.71 0.57 0.5 0.43 3 3 3 1 1 1 0.21 0.21 0.21 15.4 * For the purposes of the analysis, travel to and from a particular destination, has been counted as a single trip. Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 34 Table 2: Legislative Assembly - Travel to popular holiday destinations from 1990 to 1998 Destination No of trips* No of Members 218 91 50 35 Coolangatta Coffs Harbour Port Macquarie Lord Howe Island Cairns Gold Coast Broome Maroochydore Hamilton Island Ballina Cooktown Great Keppel Island Noosa South Molle Island Totals 79 45 30 26 Most trips by one Member 22 7 8 3 Percentage of 1990-98 travel 10.36 4.33 2.38 1.66 27 22 16 10 3 2 1 1 24 13 14 8 3 1 1 1 2 3 2 2 1 1 1 1 1.28 1.05 0.76 0.48 0.14 0.10 0.05 0.05 1 1 1 1 1 1 0.05 0.05 478 22.74 * For the purposes of the analysis, travel to and from a particular destination, has been counted as a single trip. This is not to suggest that travel to popular holiday destinations by Members is necessarily for purposes other than electorate or parliamentary business. However, the comparatively high percentage of travel to or near holiday destinations creates a perception that Members may be using public resources for private purposes. The following tables show the five most popular travel destinations during 1990-98, excluding travel to and from Members' localities or electorates. Table 3: Legislative Council - Five most popular travel destinations from 1990 to 1998 Destination 1. Coolangatta 2. Melbourne 3. Coffs Harbour 4. Tasmania 5. Perth Total percentage of travel during 1990-98 8.21 2.64 2.28 1.93 1.93 Table 4: Legislative Assembly - Five most popular travel destinations from 1990 to 1998 Destination 1. Coolangatta 2. Coffs Harbour 3. Perth 4. Port Macquarie 5. New Zealand Total percentage of travel during 1990-98 10.36 4.33 2.95 2.38 2.09 Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 35 The above analysis shows that popular holiday destinations figure prominently on the list of the top five travel destinations overall. As an illustration of the perception that some Members may be using their parliamentary travel entitlements for private benefit, the ICAC found: § In the course of one year, a Member who openly declared it was his last year in Parliament and who had minimal travel to popular holiday destinations previously, made 13 trips to Coolangatta. All these trips included weekend stays, generally beginning on Saturday and ending on Sunday. § Over a period of seven years, approximately 70 per cent of travel taken by one Member was to popular holiday destinations, many of which included weekend stays. § Some Members openly discuss using their entitlements to go on holidays. The use of entitlements for private purposes clearly cannot be construed as within the meaning of the recent amendments to the definition of "parliamentary duties" in the Parliamentary Remuneration Act 1989. Similarly, private purposes cannot be contemplated as being within the meaning of the phrase "electorate and parliamentary business only", used in the Guide. The resources of Parliament may also be used by some Members for travel which has the guise of parliamentary business, but whose principal purpose is private benefit. To illustrate: Case study 5 En route to an airport to undertake pre-arranged private travel, a Member called his Electorate Secretary and asked him to hastily arrange a meeting with a prominent business person or a local government official in the locality he was travelling to, which was also a holiday port. The meeting was held late in the afternoon that same day, a Friday, and lasted a short time only. The purpose of the meeting was recorded in the Member's diary as to investigate tourism options for the Member's own electorate. However, the true purpose of the meeting was to give the guise of the travel having been undertaken for electorate purposes. The Member returned to his electorate on Monday, having spent the weekend away. Travel warrants were surrendered to pay for the air travel. This meant parliamentary resources were used for what was principally a private benefit. Members are not required to give reasons for travel they undertake. The ICAC suggests that, instead of imposing bureaucratic checks to determine the purpose of Members' travel, the best deterrent would be for Members to adopt the General principles for use of public resources by Members of Parliament outlined in this report. Adoption of these principles would help to restore and enhance public confidence and trust in the institution of Parliament and its Members. No matter how trustworthy, all public officials must be subject to scrutiny in their use of public resources. To this end, the voluntary publishing of details of individual Members' use of travel resources would help to deter abuse and encourage value for money. Overseas travel by members of government agencies is contained in the agencies' annual reports as an accountability measure. It is also an important principle that, in a representative system of government, Members should be accountable to their constituents. Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 36 Members are well aware of this, as stated in the preamble to the Members' Code of Conduct: The electorate is the final arbiter of the conduct of Members and has the right to dismiss them from office at regular elections. Acceptance of the following recommendations will enable the electorate to make more informed decisions about the conduct of their local Member. Recommendations 37. Each Member should permit and facilitate the annual reporting of his or her individual use of publicly funded travel resources including destinations, frequency, reason and cost. 38. An approach should be developed by the Parliament to facilitate the uniform and timely provision of this information. 39. If Members are not inclined to adopt such an approach, then the Auditor-General should consider publishing the information in the Annual Audit Reports tabled in Parliament. Travel agents The Guide states that air travel should be booked through government contractors, currently Qantas or Travellers. However, three legitimate exceptions to this general principle include if: § it is impractical due to short notice to book with Qantas or Travellers § the physical location of a Member's home or electorate office precludes the use of Qantas or Travellers booking service § the services of Qantas or Travellers are not immediately available. In practice, many different travel agents are used by Members to book travel. This means that taxpayers do not receive the benefit of savings from discounts available through the use of government contract holders. Although in some instances the use of non-government contractors is justified, such as instances stated above, this is not always the case. The following case study is an example of an inappropriate use of a travel agency by Members. Case Study 6 The ICAC became aware that certain Members were encouraged to favour a travel agent associated with a particular Member's family. This arrangement was not in the public interest because: § it did not encourage value for money as use of the government contracted travel agents would have resulted in lower travel costs § it gave rise to perceptions of favouritism resulting in private gain for a parliamentary colleague and his family Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 37 § there was clearly a conflict of interests for the Members concerned between the public interest and their colleague's private financial interest. Recommendation 40. Members should be accountable for decisions to book travel through non-government contractors. Any decisions to use an agent, other than a government contractor, should be justified in writing, beforehand if practicable, to the Speaker or President as the case may be, and kept in a manner and place to facilitate scrutiny. Charter travel Parliamentary accounts staff are required to be advised of a number of matters when Members travel by charter flight, including who travelled on the flight and which passengers will be surrendering travel warrants or otherwise making a pro rata payment for their travel (travellers who do not possess travel warrants are normally required to pay a pro rata proportion of the cost of the charter). If this information is not provided, two problems might arise: § A person not entitled to travel warrants may avoid paying for his or her share of the cost of travel undertaken. In this case, private travel could be funded by the public purse through the travel warrants of another, approved, traveller on the charter. § Warrants of a person who did not travel may be submitted for payment of the charter. These circumstances actually occurred in the use of travel entitlements by The Hon Brian Langton MP, the subject of the ICAC's first report on parliamentary and electorate travel. An examination undertaken by ICAC Officers of parliamentary travel records revealed: § Some charter companies do not forward a passenger manifest to the Parliamentary Accounts Section, despite being required to do so. This means that it is difficult for accounts staff to review a travel claim to determine whether the warrants used to cover the cost of the charter were surrendered by a Member who was a passenger. § Passenger lists, to be provided by the Member organising the charter, were sometimes not provided, inaccurate or falsified. § Some passengers who would ordinarily be required to pay a pro rata proportion of the costs of charter travel were not required to do so, due to inaction on the part of the Member organising the charter. Recommendations 41. Charter travel arrangements should be amended to ensure that every person travelling is required to contribute a pro rata proportion of the cost. No person should be able to travel on a charter without paying his or her way, unless: a) exceptional circumstances exist (i.e. a specific or urgent need which can be established by documentary evidence and when there is no capacity to pay, or it Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 38 would be contrary to the public interest to request payment of a pro rata share for travel) b) a written request for approval to dispense with recovery of costs, confirmed with supporting documentation, is approved in writing, beforehand if practicable, by the Speaker or President, as the case may be c) the authorisation and all supporting documentation are referred to the Financial Controller who should maintain a record of the approval for dispensation to facilitate auditing. It is not envisaged that exceptional circumstances would exist when Members have exhausted their travel allocation. In those circumstances, Members would be expected to pay out of their personal funds or transfer funds from another accounting category, after obtaining the necessary approval. 42. Air charter firms should be required to provide a passenger manifest to the Parliamentary Accounts Section when seeking reimbursement for a charter flight in every instance. A 'no manifest, no payment of account' policy should be introduced. 43. When a manifest has been received by the Parliamentary Accounts Section, a review should be carried out to ensure that all passengers have contributed a pro rata proportion of the charter cost, unless approval has been granted to dispense with the recovery of costs from an individual and that approval is documented. 44. The Member organising the travel should be responsible for ensuring that all travellers on the charter pay their pro rata portion or obtain the appropriate dispensation for the recovery of costs. Familiarisation with parliamentary, governmental and related matters The Guide states that additional travel entitlements are provided to country Members for the purpose of bringing staff to Sydney for "familiarisation with parliamentary, governmental and related matters". The vagueness of this provision leaves this category of entitlements open to abuse. The following case study illustrates this point. Case Study 7 Certain Members officially arranged for their staff to attend Parliament for the purposes of "familiarisation with parliamentary, governmental and related matters" around Christmas time each year. In reality, their staff were travelling to Sydney principally for social activities and shopping. However, official records showed that the purposes for the visits included a range of functions, such as computer training. This arrangement involved the incurring of expenses from the public purse for what was principally a private benefit. Recommendations 45. The purpose of travel to Parliament by country Members' staff should be clarified in the Guide to be principally for "familiarisation with parliamentary, governmental and related matters". 46. Members should be required to certify the purpose of travel to Sydney by their staff. In this way, Members can be accountable for the proper use of parliamentary resources by their staff. Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 39 Frequent flyer points and other reward systems The Guide states: Members may accrue frequent flyer points offered by Qantas or Ansett when utilising their air travel warrants, provided any free benefits or trips obtained are used for parliamentary or electorate business only (not private use). The Guide also requires Members wishing to obtain frequent flyer points for private travel to maintain a separate account for this purpose. There is no similar requirement for other forms of reward schemes. The issue of other reward schemes such as bonus points for using credit cards or motel chains is not addressed in the Guide, and this is problematic. The following case study is an illustration. Case Study 8 A Member routinely travelled throughout Australia and overseas on parliamentary and private business, staying at one particular chain of motels that offered reward points for frequent travellers. The Member accumulated reward points for use of accommodation while on parliamentary business, and the costs were paid by the Parliament. He subsequently used these points for private travel. In this case study, the Member obtained a significant private benefit as a result of the expenditure of public funds. Conceivably though, a Member could use his or her own credit card to purchase goods or services that would ordinarily be acquired using parliamentary funds provided to that particular Member. In such a case, the Member would bear the initial responsibility for payment, later seeking reimbursement from the Parliamentary Accounts Section. This would save the public purse the cost of any interest associated with the incurring of such expenses. Arguably then, the Member might be permitted to keep the benefit of any reward points accumulated as a result of his or her purchase. The issue of whether reward points accumulated on personal credit cards or schemes should be retained by the particular Member for private use, when the reward points have been earned as a result of purchases of goods and services for official purposes, is a matter which should be determined by the Parliament. In doing so, Parliament should have regard to practices in comparable organisations and those adopted by the rest of the public sector. Recommendation 47. Parliament should consider a uniform approach to all forms of reward or bonus schemes, with a view to expanding the application of and otherwise amending the relevant guidelines. Committee travel The Guide fails to address the issue of travel undertaken by parliamentary committees. This is largely because such travel is not perceived as an individual Member entitlement. Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 40 The Speaker or President approves travel undertaken by committees, based on submissions. Committees are usually expected to produce a report upon their return as evidence of the work undertaken. Committee members undertaking committee travel receive a daily allowance to cover meals, entertainment and other personal expenses. The Committee Clerk, who accompanies the committee members on overseas trips, is the usual custodian of a committee credit card. The committee credit card is for expenses other than Members' personal expenses. The ICAC observed: § a lack of clear and accessible guidelines on the administrative processes for committee travel § an absence of guidelines on the travel entitlements of committee members § the appearance of an expectation on the part of some Members that they are entitled to overseas trips because they are a committee member § the power imbalance between committee members and Committee Clerks causes difficulty in the controlled use of parliamentary credit cards. To illustrate: Case Study 9 A parliamentary committee travelled overseas. A number of the committee members applied inappropriate pressure on the Committee Clerk to use the committee's credit card to incur private expenses associated with tourist activities. The Committee Clerk relented and considerable costs were incurred, both at the point of sale and in reconciling and recouping costs from committee members many months later. The ICAC was informed that after committee accounts have been reconciled, committee members may be asked to reimburse the Parliamentary Accounts Section for the private costs paid by the Committee Clerk on the committee credit card. Typically, this is not until many months have passed and the Parliament has already paid the credit card account. Committee members therefore have effectively the benefit of an interest free loan for the period between the incurring of the costs and the repayment of those costs by the individual Member. Recommendations 48. Clear guidelines covering administrative processes on committee travel should be published. The guidelines should address: a) the use of parliamentary credit cards with specific attention on the types of expenditure not permitted b) the records required to be retained by the Committee Clerk c) procedures for reconciling committee accounts, including time limits for reconciling and recouping costs. Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 41 49. Guidelines should be produced for committee members explaining their rights, duties and obligations in regard to travel as members of parliamentary committees. 50. The details of all committee travel undertaken by Members should be published annually to encourage transparency and accountability in relation to decisions about travel and travel arrangements. For each trip taken the details should include: a) the dates and destinations involved b) a list of all Members travelling c) the purpose of the trip d) whether a report was produced or if there was some other output. 51. Submissions seeking approval for travel should specify anticipated outputs by which the committee's efforts can be judged. 52. There should be a reasonable time limit for the submission of reports from a committee returning from an overseas trip. Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 42 C ULT UR E In his 1991 Report on Investigation Concerning Neal and Mochalski , the ICAC's first Commissioner, Mr Ian Temby QC observed: § it might well be thought that Members should be required and permitted to swear an oath which is aimed at the people generally, as well as at the Sovereign. § Parliament should consider developing a Code of Conduct. § little was done to instruct or advise new Members as to how they should carry out their "distinct and sometimes competing roles". Political parties did a certain amount and new Members turned to more experienced Members for counsel. Otherwise they merely learnt on the job. § it was unlikely that our elected representatives could faithfully say they received an appropriate level of training and guidance from all necessary areas, and thus they were obliged to address this deficiency. § the Parliament is such an important institution that more should be done by it to help ensure Members do the right thing. During the ICAC's most recent analysis of parliamentary systems, the ICAC observed: § the Oath of Allegiance taken by Members does not include a commitment to the people of New South Wales to act in their interests and does not reflect the responsibilities of a Member. § the absence of a Code of Conduct for Members has supported a culture which does not appear readily to accommodate the key notions of accountability, openness and transparency, value for money and integrity in the use of public resources. § there is no on-going training or education program for Members and staff on their roles, rights and responsibilities. There is no formal, comprehensive induction program for Members or their electorate staff to educate them in the policies, practices and procedures which relate to the entitlements and responsibilities of Members and their staff, or the pitfalls of non-compliance. Members and their staff are not provided with ethics training. § The prevailing culture within Parliament appears to be one in which primacy is often given to the interests of Members, including a propensity to keep secret the entitlements of Members and not to make public their usage of entitlements, rather than observe their public obligation to obtain value for money. Existing structures, systems and some personnel contribute to the perpetuation of this culture. Initiatives suggested by the ICAC in the past with regard to these matters have not been given a high priority. The low priority given to these matters suggests that in the absence of a crisis, parliamentary priorities tend not to be directed to establishing more effective controls. However, now that Parliament has adopted a Code of Conduct, renewed efforts should be taken to address the other concerns raised by the ICAC. Sufficient linkage should be created between the Code of Conduct, the Oath or Oaths of Office and any induction or training given to Members, their staff and the administrative personnel within Parliament. This would constitute a package of measures intended to ensure public confidence in the institution of Parliament and in its Members. Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 43 Oath of Allegiance Section 12 of The Constitution Act 1902 provides that no Member may sit or vote until they have taken an oath of allegiance. An affirmation may be taken in lieu of an oath. The importance of the Oath of Allegiance is that it is a public undertaking given by a person to become a Member of Parliament, one of the highest public offices obtainable. The Oath of Allegiance presently takes the form: I, do swear that I will be faithful and bear true allegiance to Her Majesty Queen Elizabeth, Her Heirs and Successors according to law. So help me God. The present form of oath does not mention a duty to serve the people of New South Wales or abide by the Code of Conduct. To emphasise this obligation to the public, and the requirement to be bound by the Members' Code of Conduct, the Oath could be reworded to include such an obligation. It is likely that any proposal to change the Oath taken by Members will raise issues associated with allegiance to a Sovereign and whether Australia should become a republic. Consequently, such a reform may become a political issue. The ICAC is mindful of this point, but believes that the public interest compels consideration of a new form of oath for Members. One way of avoiding such an issue would be to add a further oath to that already provided in the Constitution Act 1902. Recommendation 53. Members should take an oath that includes an obligation to well and truly serve the interests of the people of New South Wales and to abide by the Members' Code of Conduct. Members' Code of Conduct The path to the adoption of a Code of Conduct for Members has been long. Following the ICAC's Report on Investigation into The Metherell Resignation and Appointment , June 1992, and subsequent court action taken by The Hon Nick Greiner to overturn the finding of corruption made against him, the Court held, inter alia, that in the absence of an objective standard, for example a Code of Conduct for Members, it was not possible to judge whether their particular behaviour was corrupt, unless it was also illegal. This meant there was a significant gap in the jurisdiction for the ICAC in respect of Members. Most other public sector and local government authorities have codes of conduct, which meant that the Parliament was out of step with modern public sector management. In response to the Court's finding, Parliament amended the Independent Commission Against Corruption Act 1988 in 1994 to provide for the formation of ethics committees for each of the Houses of Parliament which would have responsibility for: § preparation of a draft code of conduct for their respective Houses and for drafting amendments to any such codes already adopted § carrying out educative work relating to ethical standards applying to Members of their respective Houses § giving advice on ethical standards in response to requests for advice by the respective Houses, but not in relation to actual or alleged conduct of any particular person. Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 44 The Independent Commission Against Corruption Act 1988 was amended further at that time to expand the definition of corrupt conduct to include conduct by a Member that could constitute or involve a particular breach of an applicable code of conduct. This made the importance of a code of conduct for Members more apparent. The existence of such a code means that the ICAC can make a finding of corruption under the Independent Commission Against Corruption Act 1988 if a Member breaches the Code of Conduct, even if the conduct is not otherwise illegal. Both Ethics Committees were required to present a draft code of conduct for consideration of the respective Houses no later than 29 October 1996. This did not occur and it was not until 5 May 1998 that the Legislative Assembly adopted a code of conduct. The Legislative Council adopted the same code of conduct, but not until 1 July 1998. The Members' Code of Conduct that was adopted differs significantly from the draft preferred by the relevant committees (see Appendix B for Members' Code of Conduct). Apart from giving the ICAC an objective measure against which to assess the conduct of Members, the Code of Conduct has another purpose, to regulate or direct Members' behaviour. The mere existence of a code of conduct cannot bring about a change in behaviour. The degree to which a code of conduct is implemented and enforced can. This requires a commitment from those concerned, in terms of resources and effort, to make a code of conduct work. There must be a decision on the part of those to whom a code of conduct applies that they will make it work. That is the challenge before Members now. Will the Code of Conduct merely exist as a yardstick by which behaviour can be judged to be "good" or "bad" in forums such as the ICAC? Or will the Parliament earnestly endeavour to implement the Code of Conduct so that it permeates the very fabric of the institution and assists in restoring and enhancing public confidence in the Parliament and its Members? The Code of Conduct is not enshrined in legislation. It has been adopted by resolution of each of the Houses. The Cabinet Office has advised Officers of the ICAC that, as a general principle, because the Independent Commission Against Corruption Act 1988 requires the Parliament to have a Code of Conduct for its Members, the Code of Conduct is unlike ordinary resolutions and will continue to apply even when Parliament is prorogued. The Code of Conduct is deficient in a number of respects. The preamble to the Code of Conduct states, inter alia, that: Members acknowledge their responsibility to maintain the public trust placed in them by performing their duties with honesty and integrity, respecting the law and institution of Parliament, and using their influence to advance the common good of the people of New South Wales. On one view of the law, the preamble does not have the effect of creating obligations. However, the Code of Conduct proceeds to prescribe the obligations of Members. (Clause) 1. Disclosure of conflict of interest (a) Members must take all reasonable steps to declare any conflict of interest between their private financial interests and decisions in which they participate in the execution of their office. [Parts (b) and (c) of this Clause are not reproduced here.] The emphasis in this part of the Code of Conduct is on private financial benefit. Members may have friends, families or favoured causes whose interests may give rise to Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 45 a conflict of interests for the Member by virtue of their relationship, and these may not only be limited to pecuniary interests. The Code of Conduct does not appear to contemplate or capture these circumstances. In Local Government, councillors are precluded from speaking or voting on any matter in which they, or associated persons, have a pecuniary conflict of interests. The Local Government Act 1993 defines associated persons as including, among others, close relatives and business partners. There is no such provision in the circumstances covered by Clause 1 of the Code of Conduct. Neither does this part of the Code of Conduct address circumstances in which Members may be capable of considerable influence but do not formally participate in the decision making process. Recommendation 54. The Ethics Committees of each House should consider the appropriateness of the phrases "private financial benefit" and "decisions in which they participate" used in Clause 1 of the Members' Code of Conduct and recommend clarification of their meaning by appropriate amendment. (Clause) 2. Bribery Members must not promote any matter, vote on any bill or resolution, or ask any question in the Parliament or its Committee, in return for payment or any other personal financial benefit. This section limits the test for a bribe to "payment or any other personal benefit". The ICAC's experience, indeed international experience shows, that bribes can also take the form of benefits or advantage to family members, friends or even favoured causes. An example of the last category may be funding for elections. The Clause in its present form does not provide adequate protection against such circumstances. Recommendation 55. The Ethics Committees of each House should consider the appropriateness of the phrase "payment or any other personal benefit" used in Clause 2 of the Members' Code of Conduct and recommend an appropriate amendment to clarify its meaning. (Clause) 5. Use of confidential information Members must not knowingly and improperly use official information which is not in the public domain, or information obtained in confidence in the course of their parliamentary duties, for the private benefit of themselves or others. The test in this clause is whether there is a private benefit for the Member or others. Conceivably, information could be used when it is difficult to substantiate a direct private benefit, such as information leaked to discredit an opponent party's policy proposals or even an opponent in an electoral or parliamentary contest. There may be a benefit to the Member's own political party, but it may be difficult to substantiate that any particular Member received a private benefit. Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 46 Recommendation 56. The Ethics Committees of each House should consider the appropriateness of the term "private benefit" used in Clause 5 of the Members' Code of Conduct and recommend an appropriate amendment to clarify its meaning. (Clause) 6. Duties as a Member of Parliament It is recognised that some Members are non-aligned and others belong to political parties. Organised parties are a fundamental part of the democratic process and participation in their activities is within the legitimate activities of Members. During the ICAC's Investigation into Parliamentary and Electorate Travel: First Report, April 1998 , difficulty arose with the ambiguity of the term "parliamentary purposes". It was argued by a number of witnesses that this included attendance at party political conferences, as these were forums for making policy which Parliament would ultimately debate. This section of the Code of Conduct would appear to have been included to validate such activities. However, together with recent amendments to the Parliamentary Remuneration Act 1989, this section has the effect of enabling public resources to be diverted for party political activities, as discussed previously in this report. The ICAC believes that "legitimate activities" should be defined as activities whose principal purpose is for parliamentary or electorate benefit. Recommendation 57. The Ethics Committees of each House should consider whether the term "legitimate activities" in Clause 6 of the Members' Code of Conduct should be amended to define these as activities whose principal purpose is for parliamentary or electorate benefit. Ministerial Code of Conduct Prior to adoption of the Members' Code of Conduct by both Houses of Parliament, a separate Code of Conduct applied to Ministers. The ICAC is advised that, in accordance with a previous determination of the Premier, the Ministerial Code of Conduct has been subsumed by the Members' Code of Conduct for the time being. A new Ministerial Code of Conduct is being developed by the Premier's Department. The ICAC is concerned that Ministers are not presently governed by a Ministerial Code of Conduct. Further, the adoption of a Code of Conduct by all Members should not result in a diminution in the standards of behaviour expected of Ministers, whose duties are more extensive than those of other Members, and whose access to and control of public funds is far greater than is the case for those Members. A comparison of the former Ministerial Code of Conduct (see Appendix D) with the inaugural Member's Code of Conduct clearly shows the former was much more prescriptive than the latter. For example, much more assistance is given to Ministers about dealing with conflicts of interests than is given to other Members in the recently adopted Code of Conduct. Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 47 Ministers have greater responsibility than other Members. In addition to the matters already mentioned, they: § make decisions with far reaching consequences on a daily basis § have access to highly confidential information; and thus § have greater relative power and influence, greater potential to affect the public, authorise expenditure and deal with publicly owned assets. It is therefore appropriate that additional measures be prescribed concerning the conduct of Ministers. The Members' Code of Conduct is not an adequate replacement for the Ministerial Code of Conduct, as it permits a lower level of disclosure of conflicts of interests and a lower threshold of responsibility. Recommendation 58. As a priority, a new Ministerial Code of Conduct should be implemented. This code should reflect the greater responsibilities and duties of Ministers compared to other Members. Induction and training Members Currently, upon entering Parliament, Members are given up to two days induction or briefing. Contributions are made at group briefings by various members of the parliamentary staff, such as the Clerk of the Legislative Assembly, Clerk of the Parliaments and the Financial Controller. During the briefings, Members are issued with the Guide and various other information booklets. When new Members enter Parliament after a by-election, they receive individual briefings. The induction system for new Members is not entirely formalised. Presently, check lists are being finalised to ensure consistency for all Members in the induction. As stated previously, the Members' induction program lacks an ethics component. Similarly, there is no ongoing training or education program for Members on their roles and responsibilities, including their use of entitlements. The lack of ethics training for Members is regrettable given the potential for ethical dilemmas associated with the work of Members. It is understood that no training has been given to Members in the Members' Code of Conduct adopted initially some six months ago. Parliament House staff Parliament House staff receive an induction package upon commencing employment. Staff from the two Houses of Parliament have different induction packages. There is no formal induction course and most training in relevant systems is provided on the job. A code of conduct is provided in the induction package. However, staff are not required to sign the code or any other documents relating to ethical issues such as confidentiality, Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 48 nor is there any formal training in the code or its application to the work to be performed. Electorate officers The induction process for electorate officers is the same process for Parliament House staff, with the exception that electorate officers receive an additional two days induction covering general orientation issues and computer training. Recommendations 59. There should be a structured and comprehensive induction program for Members, their staff and administrative personnel within Parliament. This should include components on ethical behaviour, legal obligations of Members and dilemma resolution. 60. Specifically, as is their function under the Independent Commission Against Corruption Act 1988, the Ethics Committee of each House should jointly develop an education program to examine and explain the ethical standards and legal obligations applying to all Members. Consideration should also be given to whether continuing education of Members through refresher and update courses is appropriate. 61. Induction and education programs for Members, their staff and administrative personnel should cover their respective Codes of Conduct. These programs should include information about the options available when reporting suspect behaviour. 62. Refresher training sessions should be undertaken to remind Members, their staff and administrative personnel of the conditions attached to the use of Members' entitlements and allowances. Consideration should also be given to undertaking this refresher training at the beginning of each Parliament. Internal reporting The ICAC has observed that the relationship between parliamentary staff and Members in relation to administration is a source of problems and tension, due to an unequal balance of power which strongly favours Members. This imbalance places constraints on the institution of Parliament in dealing with suspected abuse of entitlements by Members. Staff may be understandably reluctant to confront Members who have an anomaly in relation to the use of an entitlement. Some Members also resist accepting advice, or responding to requests from staff and use their superior position adversely towards staff. There is an absence of an effective internal reporting mechanism for staff. The ICAC found that staff are not familiar with the provisions of the Protected Disclosures Act 1994. The Clerk of the Assembly and Clerk of the Parliaments are the administrative leaders of the respective Houses. They are the key interface between the administration and Members in terms of rectifying anomalies or problems in the use of entitlements. Ultimately, it is they who must ensure that problems found by administrative staff in the use of entitlements by Members are appropriately resolved. It is their responsibility to ensure that safe and effective procedures are in place for all staff to report suspected corrupt conduct, maladministration or substantial waste of public resources. Leadership needs to be shown by senior managers in relation to the reporting of any such behaviour. That leadership should be backed by programs or strategies to rectify power imbalances and encourage public officials within Parliament to carry out their duties properly and impartially. Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 49 Recommendation 63. Parliament should review its internal reporting mechanisms to ensure they readily facilitate the reporting of suspected corrupt conduct, maladministration or substantial waste of public resources. Specifically, consideration should be given to developing strategies to overcome the power imbalance that currently favours Members over electorate and parliamentary administrative staff. Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 50 APPENDIX A NSW Premier’s press release Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 51 APPENDIX B Member’s Code of Conduct Preamble § The Members of the Legislative Assembly and the Legislative Council have reached agreement on a Code of Conduct which is to apply to all Members of Parliament. § Members of Parliament recognise that they are in the unique position of being responsible to the electorate. The electorate is the final arbiter of the conduct of Members of Parliament and has the right to dismiss them from office at regular elections. § Members of Parliament accordingly acknowledge their responsibility to maintain the public trust placed in them by performing their duties with honesty and integrity, respecting the law and the institution of Parliament, and using their influence to advance the common good of the people of New South Wales. The Code 1. Disclosure of conflict of interest (a) Members of Parliament must take all reasonable steps to declare any conflict of interest between their private financial interests and decisions in which they participate in the execution of their office. (b) This may be done through declaring their interests on the Register of Disclosures of the relevant House or through declaring their interest when speaking on the matter in the House or a Committee, or in any other public and appropriate manner. (c) 2. A conflict of interest does not exist where the member is only affected as a member of the public or a member of a broad class. Bribery Members must not promote any matter, vote on any bill or resolution, or ask any question in the parliament or its Committees, in return for payment or any other personal financial benefit. 3. Gifts (a) Members must declare all gifts and benefits received in connection with their official duties, in accordance with the requirements for the disclosure of pecuniary interests. (b) Members must not accepts gifts that may pose a conflict of interest or which might give the appearance of an attempt to corruptly influence the Member in the exercise of his or her duties. (c) Members may accept political contributions in accordance with Part 6 of the Election Funding Act 1981. Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 52 4. Use of public resources Members must apply the public resources to which they are granted access according to any guidelines or rules about the use of those resources. 5. Use of confidential information Members must not knowingly and improperly use official information which is not in the public domain, or information obtained in confidence in the course of their parliamentary duties, for the private benefit of themselves or others. 6. Duties as Member of Parliament It is recognised that some Members are non-aligned and others belong to political parties. Organised parties are a fundamental part of the democratic process and participation in their activities is within the legitimate activities of members of Parliament. Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 53 APPENDIX C Parliamentary Ethics Adviser The Legislative Council desires to inform the legislative Assembly that is has this day agreed to the following resolution: 1. That this House directs the President to join with the Speaker in appointing Mr Ken Robson to the position of Parliamentary Ethics Adviser. 2. That the position be established by way of a contract of employment for a term of 12 months, which may be renewed upon a further resolution being passed by both Houses. 3. That the position be held part-time. 4. That the function of the Parliamentary Ethics Adviser be to advise any Member of Parliament, when asked to do so by that Member, on ethical issues concerning the exercise of his or her role as a Member of Parliament (including the use of entitlements and potential conflicts of interest). 5. That the Parliamentary Ethics Adviser is to be guided in giving this advice by any code of conduct or other guidelines adopted by the House (whether pursuant to the Independent Commission Against Corruption Act 1988 or otherwise). 6. That the Parliamentary Ethics Adviser’s role not include the giving of legal advice. 7. That the Parliamentary Ethics Adviser be required to keep records of advice given and the factual information upon which it is based. 8. That the Parliamentary Ethics Adviser be under a duty to maintain the confidentiality of information provided to him in that role and the advice given, but that the Parliamentary Ethics Adviser may make advice public if the Member who requested the advice gives permission for it to be made public. 9. That this House only call for the production of records of the Parliamentary Ethics Adviser if the Member to which records relate has sought to rely on the advice of the Parliamentary Ethics Adviser or has given permission for the records to be produced to the House. 10. That the Parliamentary Ethics Adviser meet with the Standing Committee on Parliamentary Privilege and Ethics annually. 11. That the Parliamentary Ethics Adviser be required to report to the Parliament prior to end of his annual term on the number of ethical matters raised with him, the number of Members who sought his advice, the amount of time spent in the course of his advice, the amount of time spent in the course of his duties and the number of times advice was given. 12. That the Parliamentary Ethics Adviser may report to the Parliament from time to time on any problems arising from the determinations of the Parliamentary Remuneration Tribunal that have given rise to requests for ethics advise and proposals to address these problems. President Legislative Council 24 September 1998 Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 54 APPENDIX D Ministerial Code of Conduct Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 55 ACKNOWLEDGEMENTS PROJECT TEAM Robert Berman Nicole Connolly Nadja Diessel Leigh Elliott Peter Stathis (Team Leader and co-author) Giselle Tocher (co-author) INTERNAL REVIEW Sue Bolton Mark Davis Melissa Dryden Anthony Johnson Robert Lang Andrew O’Connor Helen Wells Nick Wolanin ASSISTANCE OF THE FOLLOWING IS ALSO ACKNOWLEDGED AND APPRECIATED The Audit Office of New South Wales Council on the Cost of Government NSW Parliamentary staff Premier’s Department The Cabinet Office. Investigation into Parliamentary and Electorate Travel: Second Report Analysis of administrative systems and recommendations for reform © ICAC 56
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