Indian Journal of Science and Technology, Vol 9(40), DOI: 10.17485/ijst/2016/v9i40/103249, October 2016 ISSN (Print) : 0974-6846 ISSN (Online) : 0974-5645 Role of Message Appeal and Regulatory Focus in the Effects of Visual Perspective on Reactions toward Advertisements Seokbong Woo1 and Seongsoo Lee2* Department of Industrial and Advertising Psychology, Daejeon University, 62 Daehak-ro, Dong-gu, Daejeon, 34520, South Korea; [email protected] 2 Department of Counseling Psychology and Social Welfare, Sun Moon University, 70 Sunmoon-ro 221Beong-gil, Tangjeong-myeon, Asan-si, Chungcheongnam-do, 31460, South Korea; [email protected] 1 Abstract Objectives: This research is designed to extend our understanding of the effects of visual perspective on advertising by incorporating verbal element in an ad and consumer characteristic. Methods/Statistical Analysis: Visual perspective, message appeal, and regulatory focus were employed as independent variables. As an experimental material four black and white print ads which were differed in visual perspective of images in an ad (first-person, third-person) x message appeal (private use, public use) were created. Regulatory focus was manipulated by making participants complete life survey. Findings: Extant research has suggested that visual perspective plays a prominent role in consumer persuasion. However, not much research efforts have been given to the role of the perspective of visual image in an advertising context. Firstly, this research demonstrates that perspective of visual image interacts with message appeal. Results showed that when visual image in ad was shown from the third-person (vs. first-person) perspective, the verbal message appeal of public use (vs. private use) revealed more favorable attitudes toward ad and product evaluations. Further, it was found that the participants’ regulatory orientation significantly moderated the interaction effects of visual perspective and message appeal. Hence, the interaction effects of third-person (vs. first-person) perspective and message appeal of public use (vs. private use) were eliminated when the participants’ regulatory focus was promotion-focus (vs. prevention-focus). Improvements/Applications: Practitioners should be cautious when determining the camera angles of ad images and consider the type of message appeal of an ad and the target audiences’ regulatory focus. Keywords: Attitude toward Ad, Message Appeal, Regulatory Focus, Stylistic Properties, Visual Perspective 1. Introduction In contemporary advertising, alongside a verbal component, visual images play a prominent role in ad execution1. Previous studies which examined the effects of visual images have shown the persuasive power of pictures in advertisements1–7. Recently, attention has been drawn to the effects of stylistic properties of visual images depicted in advertising8. Among these stylistic properties, this study focuses on that of visual perspective. Visual perspective is a mental simulation of events through one’s own mind’s eye9. Extant researches on imagery perspec*Author for correspondence tive have shown that visual perspective affects attention to information and emotional reactions10–12, event representation and information processing13–15, resulting in persuasive effects. Although research on visual perspective suggest that it has persuasive effects in consumer settings, less is known about how it operates when combined with the verbal components in an ad and consumer characteristics in the context of advertising effects. In16 contend that interpretation of the events can be changed by the type of visual perspectives taken by participants through the top-down and bottom-up processing. Visualized behavior is construed to have concrete features Role of Message Appeal and Regulatory Focus in the Effects of Visual Perspective on Reactions toward Advertisements when first-person perspective is activated. On the other hand, in the third-person perspective, people use abstract psychological properties of personal ideals and social norms (e.g., others’ approval or interpersonal concern) to interpret visualized behavior17. If so, it is likely that ad messages appealing to private or public use may interact with the effects of the visual perspectives of images in the ad. As frequently emphasized, ad effects are determined by a combination of visual and verbal elements18. However, it is difficult to find empirical studies focusing on how the visual perspective of images depicted in an ad interacts with the verbal message. Along with the verbal components in an ad, the consumer, as a target audience, characteristics might also contribute to the ad effects. Particularly, this research is interested in the consumers’ regulatory orientation. Extant studies have demonstrated that when consumers are promotion-focused, they tend to more depend on their internal sources. However, when consumers are prevention-focused, they pay more attention to external sources (e.g., self-image perceived by others) in making judgments and decisions19,20. From these findings, we might predict that consumers’ motivational orientation moderates the interaction effects of visual perspective and verbal message appeal. Present study is to extend our understanding of visual perspective in the context of advertising by considering the message appeal as a verbal component in an ad and regulatory focus as a consumer characteristic simultaneously. 2. Visual Perspective and Message Appeal People have the ability to mentally simulate objects or events in their mind’s eye. This feature is related to the visual ability to construct different image perspectives. Two distinct visual perspectives are suggested; firstperson and third-person perspective. When people take a first-person perspective, they see themselves as if they actually experienced the events. At other times, people take third-person perspective. In this case, they become the object of a scene which is observed by other people. Visual perspective can be shifted at will and external stimuli such as photographs or instructions can prime specific visual perspectives21. The key mechanism of visual perspective in shaping event representations primarily lies in the processing styles; the top-down processing and bottom-up processing of information. When 2 Vol 9 (40) | October 2016 | www.indjst.org a first-person perspective of a pictured event is taken, bottom-up processing is promoted and concrete features of the visualized images are used to assign meaning to them. Meanwhile, in top-down processing which is triggered by a third-person perspective, abstract features are incorporated and so a broader, abstract meaning is assigned to them. Recent studies investigated whether a specific processing style promoted by a first-person or a thirdperson perspective affects behavioral intentions. In one study, voting intention was found to be increased when participants took third-person perspective of their voting behavior22. This result is possible because voting behavior is made through abstract terms which encourage the participants to deploy their abstract personal disposition. A similar finding was revealed by23. They found that eagerness to achieve academic success was increased when the participants visualized their behavior from observer’s perspective, as compared to actor’s perspective. Furthermore, suggest that when people take the observer’s perspective other-oriented interpretations become superior. When the participants gave up on attending a party in order to study for an exam, observer’s perspective triggered more other-oriented emotions. More recently, show that top-down processing promoted by the thirdperson perspective makes social concerns (e.g., other’s approval) more salient and that these concerns take on a greater role when interpreting visualized behaviors. In their study, two imagined behaviors, private and public, were employed. The results showed the interaction effects of visual perspective and the types of imagined behavior. When target behavior was imagined as public, third-person perspective was more effective in making participants participate in behavior. However, first-person perspective was more effective when target behavior was imagined as private. In the persuasive context of advertising, message appeal is a crucial element of the creative strategy in achieving ad goals24. Therefore, extending the role of visual perspective by empirically examining the impact of message appeal would be worthwhile. Regarding our research interest, based on the studies mentioned earlier, it is suggested that visual perspective is dependent on whether the verbal message appeals to private or public usage concerns. When an image in an ad is taken from the third-person perspective, other-oriented interpretations might be activated and, therefore message appeal of public use emphasizing interpersonal, social concerns may produce more positive ad effects. However, in the case Indian Journal of Science and Technology Seokbong Woo and Seongsoo Lee of a first-person perspective, internally driven inferences might be used. Accordingly, ad messages of private use appeal may produce more favorable reactions toward ad compared to ad messages of public use appeal. Therefore, we suggest the following hypotheses regarding the interaction effects of visual perspective and message appeal. H1. When the first-person perspective is used in an ad, attitudes toward ad and product evaluations will be more favorable in message appeal of private use compared to that of public use. H2. When the third-person perspective is used in an ad, attitudes toward ad and product evaluations will be more favorable in message appeal of public use compared to that of private use. 3. Moderation of Regulatory Focus Broadly speaking, products have two functions in terms of fulfilling consumers’ goals by proving positive reinforcement or negative reinforcement. Some consumers seek products to be better and others pursue products not to be worse. This idea is closely related to regulatory focus theory25. Based on hedonic principles, theory of regulatory focus suggests different motivational dispositions: Promotion focus versus prevention focus. These two systems coexist in an individual and so are conceptualized as motivational states. When observed from the viewpoint of motivational states, researchers conceptualized regulatory foci as can be activated momentarily by situational stimuli or as stable individual difference variables26. Promotion-focused consumers are driven by goals based on aspirations, ideals, and growth and so positive outcomes take great role in pursuing their behavior. On the other hand, when consumers are prevention-focused they give more weight to negative results27. Research has established that strategies compatible with regulatory focus are preferred to those that are incompatible. Promotionfocused consumers tend to pursue eagerness strategies to attain accomplishment and growth28,29. Meanwhile, when making decisions, prevention-focused consumers are more sensitive to security and safety and attach more weight to vigilance strategies in order to minimize risks30. For example, in a study on brand-extension, driven by their desire to reduce perceived risk and uncertainty prevention-focused consumers were found to prefer similar extension to dissimilar extension31. According to regulatory focus activates different directions of information Vol 9 (40) | October 2016 | www.indjst.org processing and different modes of exploration are triggered by the type of regulatory foci. For example32, shows that remembering the information of evaluation-focused and attribute-focused is differentially affected by regulatory focus and promotion-focus facilitates remembering of more evaluative-focused information than factual information. Further, promotion-focused consumers who adopt eagerness regulatory strategies more tend to depend on their internal source when making evaluative judgments. On the contrary, prevention-focused consumers more tend to resort to external source because they tend to adopt vigilance regulatory strategies and to be risk averse. In also suggest that when consumers are prevention-focused, they strongly tend to rely on external data (e.g., other people’s opinion and assessment) in making a decision. In33 investigated how product evaluations are affected by the regulatory fit between visual perspective and modes of exploration. They found interaction effects of visual perspectives and regulatory foci. That is, when third-person perspective is combined with preventionfocus, and when first-person perspective is combined with promotion-focus product evaluations are more favorable. As previously noted, the type of verbal message appeal may interact with the visual perspective. When the third-person perspective of an ad image is used, otheroriented interpretations might be activated and message appeal of public use, which emphasizes interpersonal and social concerns, may produce more favorable reactions toward the ad. On the contrary, in first-person perspective, internally driven inferences might be used and message appeal of private use might produce more favorable reactions toward the ad compared to message appeal of public use. If so, promotion-focus would fit better with the first-person perspective and message appeal of private use than prevention-focus. Meanwhile, prevention-focus would fit better with the third-person perspective and message appeal of public use. This suggests that although the first-person (vs. third-person) perspective is combined with message appeal of private use (vs. public use), the reactions to the ad might be moderated by the type of regulatory focus. With respect to the moderating role of the participants’ regulatory focus, following hypotheses are proposed. H3. Under conditions of the first-person perspective and message appeal of private use, attitudes toward ad and product evaluations will be more favorable when participants are promotion-focused compared to prevention-focused. Indian Journal of Science and Technology 3 Role of Message Appeal and Regulatory Focus in the Effects of Visual Perspective on Reactions toward Advertisements H4. Under conditions of third-person perspective and message appeal of public use, attitudes toward ad and product evaluations will be more favorable when participants are prevention-focused compared to promotion-focused. 4. Method 4.1 Study Design and Participants This study employed a between-subjects design of 2 (visual perspective: first-person vs. third-person) x 2 (message appeal: private usage vs. public usage) x 2 (regulatory focus: Promotion vs. prevention). Total 167 undergraduate students (average = 21.1; 34.7% male) participated in this study. Eight experimental groups were employed and random assignment of participants was made. 4.2 Stimulus Four black and white print ads with different visual perspectives of the image in them (first-person, third-person) x message appeal (private use, public use) were created. The first-person and third-person visual perspectives of the images in the ad were created with reference to the method of assigning the camera angle used by. Because various product types may cause confounding effects this study employed just one type of product, mouthwash. The rationale for choosing mouthwash was it is a product familiar to the college students and suitable for delivering both types of message appeal. The message appeals were presented by the ad copy. Private use appeal contained ad copy stressing oral health for oneself and public use appeal contained ad copy stressing concern about bad breath in relation to others. 4.3 Procedure To manipulate regulatory foci and prevent participants from assuming the intent of the study, two independent studies were aligned. First being a student life survey and the second an evaluation of an advertisement for a new mouthwash. Then, the participants were randomly assigned a particular version of the questionnaire containing the target ad. To manipulate prevention and promotion-focus, the participants were asked, through life survey, to write about things they do not want to happen (want to happen) in their lives and ways to avoid (achieve) them34. After completing the life survey, the 4 Vol 9 (40) | October 2016 | www.indjst.org participants were told that they would evaluate an advertisement for a new mouthwash belonging to a fictitious brand. The participants viewed the target ad for sixty seconds and then responded to three 7-point semantic differential scales of attitudes toward ad (Cronbach’s α = .74) and four 7-point semantic differential scales of product evaluation (Cronbach’s α = .78). Finally, some questions for manipulation checks of visual perspective (one item) and message appeal (Cronbach’s α = .93) were administered. In the analysis, averaged scores were used. After completing the questionnaire, debriefing was given to participants and dismissed. 5. Results 5.1 Manipulation Checks The three-way analysis of variance (ANOVA) on visual perspective, message appeal, and regulatory focus as independent variables revealed that all of the manipulations were successful. Specifically, in the manipulation check of visual perspective, the first-person perspective was perceived more as the actor’s perspective (M = 2.49) and the third-person perspective was perceived more as the observer’s perspective (M = 5.34), F(1,159) = 130.85, p<.001. No main effects of message appeal and regulatory focus were observed. In the manipulation check of message appeal, copy of private use (M = 2.69) was perceived more as use for personal and self-oriented purposes and copy of public use was perceived (M = 5.99) more as use for other people and other-oriented purposes, F(1,159) = 309.26, p<.001. No main effects of visual perspective or regulatory focus emerged. Finally, as expected, in the manipulation check of regulatory focus, prevention-focused participants reported more thinking on prevention (5.22 vs. 2.23), F(1,159) = 236.73, p<.001 and the promotion-focused participants revealed more promotion-related thinking (5.62 vs. 2.12), F(1,159) = 449.02, p<.001. No main effects of visual perspective or message appeal were found. 5.2 Interaction of Visual Perspective and Message Appeal We predicted that the visual perspective of ad image would interact with the verbal message appeal in H1 and H2. ANOVA revealed significant interaction effects between visual perspective and message appeal in atti- Indian Journal of Science and Technology Seokbong Woo and Seongsoo Lee tudes toward ad (F(1,159) = 44.48, p<.001). The contrast analysis revealed more favorable attitudes toward ad when visual image of the ad were first-person perspective and message appeal was private use (M = 3.85) than message appeal was public use (M = 3.25), (F(1,163) = 14.37, p<.001). Meanwhile, in the third-person perspective condition, message appeal of public use produced more favorable attitudes toward ad (M = 4.07) than message appeal of private use (M = 3.40), (F(1,163) = 17.28, p<.001) Figure 1. The analysis of the product evaluations also showed similar patterns. The product evaluations were more favorable in the conditions of first-person perspective and message appeal of private use (Mpublic = 3.44 vs. Mprivate = 4.20), (F(1,163) = 24.26, p<.001). The participants exposed to the ad image of the third-person perspective showed more favorable product evaluations when message appeal of public use was used (Mprivate = 3.67 vs. Mpublic = 4.30), (F(1,163) = 16.00, p<.001) Figure 2. Thus, these interaction effects were consistent with H1 and H2. independent variables was also insignificant, F = .144, p<.71. However, testing H3 and H4 requires the specified two experimental conditions to be compared. Therefore, to test the hypotheses concerning the moderating role of regulatory foci in the interaction of message appeal and visual perspective, planned comparison was conducted to analyze attitudes toward ad and product evaluations. The results revealed that the regulatory focus significantly moderated the effects of visual perspective and message appeal. Although the participants were exposed to the first-person perspective and message appeal of private use, the attitudes toward ad (Mprevention = 3.36 vs. Mpromotion = 4.38), (F(1,159) = 28.96, p<.001) and product evaluations (Mprevention = 3.85 vs. Mpromotion = 4.59), (F(1,159) = 13.28, p<.001) were more favorable when the participants’ regulatory focus was promotionfocus. Hence, H3 was supported. Figure 2. Product evaluation as a function of visual perspective and message appeal. Figure 1. Attitude toward Ad as a function of visual perspective and message appeal. 5.3 Moderation of Regulatory Focus It was predicted that the interaction effects of visual perspective and message appeal would be moderated by the participants’ regulatory focus. Table 1 and Table 2 show the cell mean and standard deviation of ad attitudes and product evaluations resulting from the interactions of three independent variables. The three-way ANOVA revealed insignificant main effects of the three independent variables. The interaction effects among the three Vol 9 (40) | October 2016 | www.indjst.org Under conditions of third-person perspective and message appeal of public use, the attitudes toward ad (Mpromotion = 3.42 vs. Mprevention = 4.67), (F(1,159) = 43.52, p<.001) and product evaluations (Mpromotion = 3.84 vs. Mprevention = 4.72), F(1,159) = 18.96, p<.001) were more favorable in the condition of prevention-focus than promotion-focus. The interaction effects of firstperson (third-person) perspective and message appeal of private (public) use disappeared when the regulatory focus was prevention-focus (promotion-focus). As predicted, H4 was supported. Indian Journal of Science and Technology 5 Role of Message Appeal and Regulatory Focus in the Effects of Visual Perspective on Reactions toward Advertisements Table 1. Mean and standard deviation of attitude toward ad First-person perspective Third-person perspective Private appeal Public appeal Private appeal Public appeal Promotion-focus 4.38 (.58) 3.24 (.44) 3.37 (.49) 3.42 (.69) Prevention-focus 3.36 (.64) 3.26 (.87) 3.43 (.51) 4.67 (.56) Table 2. Mean and standard deviation of product evaluation First-person perspective Third-person perspective Private appeal Public appeal Private appeal Public appeal Promotion-focus 4.59 (.68) 3.32 (.60) 3.78 (.53) 3.84 (.78) Prevention-focus 3.85 (.72) 3.56 (.79) 3.56 (.64) 4.72 (.37) 6. Discussion Evidence from the previous studies suggests that ad effects are affected by the type of visual perspective of the images depicted in advertising. However not much empirical efforts have been given to the ad-based verbal messages (copy) and consumers’ motivational orientation as potential moderators for the effects of visual perspective. This study was interested in extending the role of visual perspective by incorporating message appeal as a verbal component in an ad and regulatory focus as a consumer variable. We examined the participants’ attitudes toward ad and product evaluations when the visual perspective interacted with the verbal message appeal (private use vs. public use). Further, we also investigated how regulatory focus moderated the interaction effects of visual perspective and message appeal. Specifically, the present study shows that first-person perspective of the visual image of an ad and message appeal of private use produced more favorable attitudes toward ad and product evaluations than message appeal of public use. On the contrary, third-person perspective produced more favorable attitudes toward ad and product evaluations when combined with message appeal of public use. We also found the moderating role of regulatory focus. Although the participants view the ad image of the first-person perspective and message appeal of private use, attitudes toward ad and product evaluations were more favorable among promotion-focused participants. Under conditions of the third-person perspective of the ad image and message appeal of public use, attitudes toward ad and product evaluations were more 6 Vol 9 (40) | October 2016 | www.indjst.org favorable when participants were prevention-focused. This research contributes to extend the understanding of the role of visual perspective into the context of advertising and to provide empirical evidence that effects of visual perspective interacts with verbal component (message appeal) in the ad and consumer characteristic (regulatory focus). Practically, our research suggests that ad practitioners should exercise caution when using visual perspective. Visual perspective should be considered not only as an artistic element, but also as a representational tool, which, in turn, affects consumers’ reactions toward ads. Furthermore, as evidenced by this study, practitioners should be cautious when determining the camera angles of ad images and consider the type of message appeal of an ad and the target audiences’ regulatory focus. On the theoretical side, our findings confirm the role of visual perspective in ad persuasion and help to explain its origin. Limitation of this study is related with using one product type of mouthwash. Regarding the role of visual perspective in internal or external representations, it would be worthwhile to examine whether functional and symbolic products moderate the persuasive effects of visual perspective. The consumption of functional products mainly depends on their features and performance and is less affected by others (peers, friends, and neighbors). However, consuming symbolic products is highly influenced by the presence of others35. These differences might affect the role of visual perspective. Examining whether self-construal36 moderates the interaction effect of visual perspective and message appeal would also be valuable. For example, consumers exhibiting interdependent self-construal might react more favorably toward Indian Journal of Science and Technology Seokbong Woo and Seongsoo Lee other-oriented message appeal of public use. On the contrary, those exhibiting independent self-construal might produce more favorable outcomes for message appeal of private use. 7. References 1. Phillips B, McQuarrie E. Beyond visual metaphor: A new typology of visual rhetoric in advertising. Marketing Theory. 2004 Jun; 4(1-2):113–36. 2. 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