Jo
Job Description– QA and Testing Specialist
Division:
Reporting to:
Career Level:
Pay Type:
Information Technology
Lead, Development & Implementation
Staff
Salaried
Job Overview
The QA and Testing Specialist will be responsible for leading and participating in developing and establishing
quality assurance standards for the T24 Banking System. Additionally, the Specialist will be accountable for
performing tests on software applications to isolate and solve issues, including initiating tests, analyzing results,
and finding solutions to technical problems. This individual will gather and analyze data in support of business
cases, proposed projects, and systems requirements.
Role
In the role, you will…
 Accurately design test plans on software applications based on business requirements and technical
specifications
 Take the lead on building and executing automated testing scripts in support of the test plans
 Meticulously record and document results and compare to expected results
 Through defect management, effectively identify software failures so that defects may be discovered and
corrected, be proactive in documenting anomalies and issues and maintain database of software defects
 Efficiently generate historical analysis of test results
 Through functional testing and load testing, carefully verify specific action or function of code
 Actively ensure compliance with general programming best practices, accepted web standards and those
standards set forth in FirstOntario’s documented policy and procedure
 Passionately lead and participate in testing sprint/update meetings
 Keenly contribute and actively participate in application security audits
 Enthusiastically contribute in application planning meetings
 Accurately maintain and ensure FirstOntario’s data integrity standards
 Avidly and in a timely manner, investigate customer concerns and non-conformance issues
 Be responsible for providing application instructions for users and meticulously document significant error
handling procedures for application code
 Diligently and with desire, provide second line of support to the Service Desk and with tickets
 Act as a true business partner by means of escalating concerns to vendors and accurately maintain issue logs
using Validate tools
 Be willing to work flexible hours including evenings and weekends as the job demands and travel as required
 Align your values with the Mission, Vision and Values of FirstOntario
 Be a role model for FirstOntario’s organizational culture by creating a positive impact at every touchpoint with
people, with every word you say or put in print and everything you do
 Communicate in a fashion that is respectful and well understood
 Collaborate with your peers and stakeholders to add to the collective innovative thinking that can drive new
business ideas for FirstOntario
 Build and utilize working relationships with internal business partners across the organization and external
contracts
 Actively participate in community events as part of FirstOntario’s overall commitment to Corporate Social
Responsibility
 Use Lean methodology to streamline work processes and realize cost and resource efficiencies
 Be a change leader as FirstOntario continues to adapt to new and exciting ways of delivering business services
 From a distance, make a difference in the lives of our members by helping our team members make members’
financial dreams come true
 Consider health & safety as a primary concern to ensure the safety of self and others
Jo
Job Description– QA and Testing Specialist

Perform other duties as we may need you to do
Required Skills
Within your skills and qualifications, you will…
 Be proud of your post-secondary diploma or degree in computer science or equivalent in a related program
 Be tech savvy when it comes to knowledge of tools, concepts and methodologies of QA
 Be an expert user of MS Office
 Have knowledge of application development best practices
 Be an analytical thinker who through having a keen sense for detail, can estimate the scope of IT initiatives
and work smart should difficulties arise
 Be quick to respond to requests for service from all of your clients in a manner which is clearly understood
 Be analytical and overly detailed oriented when dealing with technical support issues and IT projects
 Openly share your knowledge with the team
 Genuinely care about people and providing strong member experience
 Inherently demonstrate a high level of integrity and be trustworthy
 Be more than approachable with your superior interpersonal skills
 Innately demonstrate superior written and verbal communication skills
 Use your courage to take action in difficult and challenging situations and deal with uncertainty
 Do the right things for the right reasons
 Be aware of and mitigate enterprise risk factors and ensure compliance with applicable regulations, legislation
and FirstOntario policies and procedures
 Be available to work evenings and weekends as the job demands and travel as required
 Be actively participating in an on-call rotation
 Sincerely show in every aspect of what you do that you are a great employee and dedicated team member of
the fastest growing Credit Union in Canada
Accommodations for persons with disabilities area available upon request during the application process.