ILLUMINE Education, Scholarship, Beyond the Campus KRAVIS LEADERSHIP Spring 2010 INSTITUTE ADVISORY BOARD Henry R. Kravis, Founding Chair Michael Grindon, Chair Marc S. Bathgate Geoffrey L. Baum Meredith Brenholdt Jay A. Conger Jean I. Cox John K. Edwards Steven L. Eggert Pamela B. Gann Carol O. Hartman E. David Hetz William Hunckler lll Dean S. Jensen Jeffrey S. Klein Duane Kurisu Michael P. Lazarus Beth Lowe Harry T. McMahon Scott D. Miller Mustafa Mirza Susan E. Murphy Kenneth M. Novack Sarah Smith Orr Joseph Petrowski Ronald E. Riggio Leigh Teece Samuel J. Sanzeri David H. Spencer Nicholas Warner Peter A. Weinberg David West Alison A. Winter 2010 Henry R. Kravis prize in leadership goes to pratham, india’s largest nonprofit devoted to educational gains Pratham, India’s largest nonprofit organization focused on education, is the fifth recipient of the Henry R. Kravis Prize in Leadership. The Kravis Prize, which carries a $250,000 award designated to the recipient organization, recognizes extraordinary leadership in the nonprofit sector. Dr. Madhav Chavan is Pratham’s Co-founder and C.E.O. Founded in 1994 with the mission of “Every child in school and learning well,” Pratham strives to improve the quality of education for India’s most vulnerable children. “Read India” is Pratham’s flagship program, and works with governments and communities to improve the reading, writing, and basic arithmetic skills of children ages 6-14. They have reached approximately 34 million children to date, resulting in large-scale improvements in literacy levels across several states in India. Award ceremonies will take place in New York City March 24th and at the Marian Miner Cook Athenaeum on the CMC campus March 25, 2010. Henry Kravis has noted that, “Pratham’s work is making a difference in the lives of millions of children. Their approach to improving educational quality is targeted, cost-effective, and sustainable.” The Kravis Prize, established in 2006 by Marie-Josée and Henry Kravis ’67, recognizes and celebrates extraordinary accomplishment and bold, visionary leadership in the nonprofit sector. The Kravis Prize is presented and administered by Claremont McKenna College and Mr. and Mrs. Kravis. Mrs. Kravis, an economist, is a Senior Fellow of the Hudson Institute; Mr. Kravis ’67, founding partner of Kohlberg Kravis Roberts & Co., is a trustee of CMC. Spring 2010 Page 2 Report from the Director Ron Riggio Welcome to our first completely on-line version of our Illumine newsletter. It’s the environmentally friendly (and economically sound) thing to do and we hope that you will enjoy that we will be able to publish more frequently. This issue reports on our very busy Fall, 2009 semester, and our even busier Spring 2010 events. We hosted some terrific speakers, including our KLI board chair, Michael Grindon, Bob and Gregg Vanourek for Leadership Day, and Morgan McCall on the “Path to Leadership Mastery.” Our student team – sophomores all – won the undergraduate case study competition at the meeting of the International Leadership Association in Prague. It was a wonderful time and a valuable learning experience for our students. We look to involving even more students in next year’s conference in Boston. Speaking of students, we profile our 2009-2010 Kravis Fellows in this issue. Our cover story is on the 2010 Kravis Prize winning organization, Pratham. The Kravis Prize, which honors outstanding leadership in the non-profit world has been an amazing success story. The quality and impact of the Kravis Prize winners is truly remarkable, and offers a wonderful series of “case studies” for our developing student leaders. KLI Speakers series The Kravis Leadership Institute brought Morgan McCall, Jr. to speak at the Athenaeum on Wednesday, February 3, 2010. He spoke about “The Path to Leadership Mastery.” If leadership were a gift that was easily identified or a commodity that could be taught in programs and courses, then either selection or training would have produced a bevy of outstanding leaders. Clearly that is not the case. In his Athenaeum address, Professor Morgan McCall suggested that leadership can be learned, but not by everyone; that the primary teacher is experience, but not just any experience; and that the path to mastery of leadership has much in common with the acquisition of expertise in any field. Morgan McCall, Professor of Management and Organization in the Marshall School of Business at the University of Southern California, specializes in executive leadership. He was previously Director of Research and a Senior Behavioral Scientist at the Center for Creative Leadership in Greensboro, North Carolina. McCall writes about the early identification, assessment, and development of executives. A sought-after speaker and consultant, he has worked with a variety of organizations including Amgen, Boeing, British Airways, Cisco Systems, Hewlett-Packard, Johnson & Johnson, Sun Microsystems, Royal Bank of Canada, and Toyota Motor Sales to develop corporate strategies and systems for executive development. Illumine Page 3 Michael grindon shares his leadership Expertise Michael Grindon ‘76, Chairman of the Advisory Board of the Kravis Leadership Institute, visited campus November 19, 2009 as part of President Gann’s Leaders Forum. Grindon, who is President of Sony Pictures Television International, presented his thoughts on “Leadership in the Entertainment Industry”. Having recently read The Curse of the Mogul: What’s Wrong with the World’s Leading Media Companies by Jonathan Knee, Bruce Greenwald, and Ava Seave, Grindon used the book as a jumping off place to discuss the perils of the business as well as to stress the opportunities available for an industry in transition. He stressed efficient management, competency, and the importance of catering to local tastes as tools for productivity in the global market. Grindon pointed out that access to the industry is not as hard as one might believe. Anyone can make a film. Yet, few people can make the film as well as distribute it, and also have enough films in the pipeline to try to recover financially if the first one is not a hit. The projects that do earn significant amounts of money cover the losses of those projects that do poorly. This is why although many small-scale production companies can enter the industry, few survive. Hiring really smart people is crucial. To be a leader in the industry, you need both creativity and business sense. To be sustainable, having the whole chain from production to distribution is also key. Because management and investment decisions in the movie/ TV business are often inefficient there are great opportunities for people who can bring greater efficiency and expertise to the enterprise. Student Internships 2009 The Kravis Leadership Institute (KLI) offers leadership program support to all CMC students participating in summer internships, which includes an academic online course to complement the experiential learning experience of an internship (INT 199: Summer Internship in Leadership). This summer, KLI is proud to establish a new summer sponsored internship program for international internships: The KLI International Internship Program. In May 2009, Susan Mirza, widow of Muzzafar Mirza, ’80, established the Muzzafar Mirza Kravis Leadership Institute Endowment Fund for International Internships. This fund has led to the creation of the KLI International Internship Program. The international program complements the already existing KLI Social Sector Internship Program designated for domestic internships in the social sector. Page 4 Bringing student experiences home to campus Regan Rahardja attended a summer course that he found of great interest. He brings his reflections home. This summer at the Wharton Business School at the University of Pennsylvania, I attended a class taught by Professor Stew Friedman entitled “Total Leadership”. This class covered several interesting concepts that I wanted to bring back to the students and leadership community in Claremont. Based on the concepts of his book “Total Leadership” and the website “totalleadership.org”, the class focused on creating 4-way wins among the four domains of our lives – personal, work, family, and community. The idea is that the more integrated these domains are, the more value we are able to create for ourselves and for other people. This concept begins with the understanding that tradeoffs (i.e., between work and life) are not always necessary. Instead, we should seek to “integrate”, or find mutual value in common ground between life domains to see where wins can be created. Examples include initiating a project (i.e., a charity project) that promotes self-growth yet also benefits the organization. The organization could benefit by having improved PR and having greater interaction between its members. Meanwhile, the individual initiating the project benefits by having the opportunity to work on a project that he or she is interested or passionate about. Alternatively, one could also involve one’s family in one’s work. One member found that he was able to relate more easily to his father by communicating on their shared common interest in business. Similarly, one could also invite one’s co-workers to go to the gym, thereby combining the personal and work domains together. One member invited her family, friends, and co-workers to train with her in a marathon. This would benefit all of them as they engage in a mutually supportive endeavor that promotes personal health. She then uses the money that she raised from the marathon to benefit a non-profit community that she believes in. These examples illustrate how finding value in common ground integrates different life domains together to produce greater mutual wins. However, this is only one aspect of the Total Leadership concept. Another important aspect is being authentic by finding out what and who is important to you. Through engaging in an exercise of having “stakeholder dialogues”, participants in the course prepare for dialogues with the most important people in their lives by writing down what they believe each party expects from one another. After preparing for their stakeholder dialogues through role-playing with a classmate to practice coming from a position of curiosity and desire to improve the well being of the other party/relationship, the participants engaged in these dialogues. Most participants found that what the important people in their lives expected was often simpler than what they expected of themselves. Normally, they are the ones who are harder on themselves. Having this invaluable information has enabled many people to focus more on what’s important to other people and vice versa. In addition, this course also emphasizes the importance of taking action. By engaging in “experiments”, course participants all engage in at least two activities which they believe will benefit all four domains of their lives. They then create metrics to measure the success of their goals. In groups of three, they then help coach two of their fellow classmates while receiving feedback from two of their classmates. This coaching process has been invaluable in receiving and practicing giving feedback, further strengthening one’s leadership abilities. Finally, this course also involved more typical but timeless leadership exercises such as clarifying one’s vision and values. I hope that by sharing the insights that I’ve gleaned from this course that the community in Claremont will benefit. Illumine Page 5 Lifting our leadership Each year the Kravis Leadership Institute sponsors Leadership Day for Claremont McKenna College. This year the unique activities, arranged by Jessica Briggs, KLI’s Assistant Director for Leadership Programs with students Marissa Gaulton ‘12, Kenley Turville ‘10, and Lauren Wong ‘10, revolved around lifting our leadership to the next level. The first event was a Life Entrepreneurs Vision Workshop Luncheon featuring Gregg Vanourek ’92, founding partner of New Mountain Ventures, and his father, Bob Vanourek P ’92, a retired chief executive who specializes in applying ethical principals to turnaround crisis situations. The second event was an afternoon presentation by Deloitte Consulting LLC directed to students interested in the consulting field. This well attended session was a useful introduction to case study analysis. As part of our KLI Speakers Series, the Vanoureks then offered an evening presentation at the Athenaeum. They discussed the book they are currently writing together entitled “Creating Great Leadership Organizations: Achieving Results with Integrity.” In collecting data for the book, Gregg and Bob Vanourek interviewed people in 50 organizations in both the for-profit and social (not-for-profit) sectors, such as Google, GE, Xerox, Procter & Gamble, and Ashoka about leadership and leadership philosophies. They discussed four practices that lead to the zone of results with integrity. These are: synthesizing a shared future, careful personnel selection, hard and soft versatility with people flexing between these types of leadership, and instilling plural leadership throughout the organization. For more information on practices that foster values-based leadership go to Veronica Pugin’s interview with the Vanoureks at www.leadershipreview.org Annual Innovative Startup Award from KLI Alums Adam Altman ’99, Sunil Rajaraman ’01, and Jason Yardi ’00 have donated $10,000 to establish an Entrepreneurship Award Fund at the Kravis Leadership Institute. The Fund will provide for one or more annual prizes to be awarded to a qualified team or teams of CMC students who have created a viable entrepreneurial venture. In the inaugural year, the Prize was administered through Professor Jay Conger’s seminar, “Leading Entrepreneurial Ventures.” Seniors Ryan Anderson, Eric MacColl, Andrew Hess, and Michael Widmann made up the winning team. They will develop BrewTours, a company that hosts tours of craft breweries in the San Francisco area, providing marketing and education for the craft beer niche. Page 6 Spring 2010 CMC Sophomores Return from Prague with First Place and Life-Changing Experiences When classes resumed for the Fall semester of 2009, not one of Team KLI’s members imagined that the four of us would spend a school week in Prague competing in the International Leadership Association Student Case Competition for $1000, a free membership to the premier leadership association, and bring honor to the Kravis Leadership Institute (KLI) and Claremont McKenna College (CMC). After undergoing an application process Miles Bird, Michelle Kim, Veronica Pugin, and Zephanii Smith were selected to represent KLI and CMC by competing as Team KLI. From November 9th to 15th, Team KLI travelled to Prague and won first place in the leadership Student Case Competition. We will never forget the one email that changed our lives and served as our ticket to one of the most transformational leadership and personal experiences. It was a message from Jessica Briggs, Assistant Director of Leadership Programs for KLI, congratulating the four of us on our selection. Criteria included the application process, leadership at CMC, involvement with KLI, past experiences, and future potential as a leader. Each of us represented almost completely different sectors in the CMC campus society. Consequently, we had had very limited, if any, interaction with each other prior to our selection. However, we became a beautifully diverse, fully functional team in a matter of weeks. As a team of four, we were required to organize and prepare materials for the competition through weekly meetings and travel across the globe to participate in the conference. Team KLI underwent a twenty-two hour journey each way to make it to Prague and back. On the way there, the team stopped in London, and on the way back we stopped in Frankfurt and San Francisco. We traveled across the globe, attended a leadership conference, competed and won a student case competition, met individuals whom we will never forget, and explored a city we had never been to before all in less than a week. The ILA’s mission is to promote “the global network for all those who practice, study, and teach leadership. The ILA promotes a deeper understanding of leadership knowledge and practices for the greater good of individuals and communities worldwide.” The 11th Annual ILA Conference hosted six-hundred attendees ranging from leadership scholars, business leaders, non-profit pioneers, government leaders, and other individuals interested in learning about leadership. The theme of the conference was transformational leadership, which is defined as a leadership style that raises the followers, transforms them, and turns them into leaders. The workshops presented at the conference were varied, ranging from such topics as “How to Motivate like a CEO” to discussions of well known leadership books. Workshops were often interactive, and discussion leaders encouraged attendees to engage with one another in order to gain a better understanding of the material and to promote networking. Illumine Page 7 For the Student Case Competition, Team KLI had to complete two rounds of the competition. In the first round, Team KLI received a case study from the Harvard Business School and a list of questions by email one month before our arrival to Prague. The case centered on Seagate Technology’s change in management in 2001 and the challenges that the company’s culture and leadership experienced as a result of this change. Team KLI was responsible for acting as professional consultants by researching Seagate Technology and the disk-drive industry as a whole in order to answer the list of questions and to provide recommendations for the company and the CEO. These questions and recommendations focused on how to improve Seagate’s corporate culture, improvements for the CEO to make regarding his leadership style, and steps to take in order to improve investor relations and Seagate’s shareholder value. Team KLI compiled this information into a formal case brief which was submitted prior to their arrival to the competition. Three of us were students of Professor Riggio’s Organizational Psychology course and, without realizing it, applied several elements of team building to our experience with one another. One example of this was our ability to determine one another’s strengths and play to each of them in order to win the competition. It pays to pay attention! In addition to our application of leadership studies to team work, we found our CMC course work to be very meaningful for our research and presentation of facts and recommendations for our case study. Upon our arrival in Prague, Team KLI focused on completing the tasks of the second round. On the first day of the conference, which was Team KLI’s first day in Prague Michelle, Miles, Veronica, and Zephanii all woke up at 6:00 AM to prepare their materials for the competition’s Student Case Poster Presentation. Team KLI had the opportunity to present the case to the ILA’s attendees by means of this poster presentation. At the end of the poster presentation, Team KLI was given a new set of questions. We found answers to these new questions by attending the conference’s workshops and speeches. As a team we decided to take advantage of the fact that we were at a leadership conference and apply the strategies that we learned in the conference in recommendations and presentation of the case study. We divided relevant lectures and workshops among ourselves and sought to apply information learned at the session to recommendations for the case study. We networked with speakers and used their expertise for help on the case as well, and this may have been the tipping point that pushed us to win first. By taking thorough notes, the team was able to incorporate the experiences and expertise of the conference speakers in formulating answers to the new questions. Finally, Page 8 Prague Trip Continued Spring 2010 the questions were turned into a formal fifteen minute presentation with Power Point. After a late night of preparation for the presentation, Team KLI delivered their analysis to a panel of judges. As part of the ILA’s conference closing ceremony, the Student Case Competition winning team was announced: Team KLI. Our experience at Prague was exciting and enlightening. Prague did not fall short of Team KLI’s expectations. Home to more than 1.2 million people and visited by over 20 million tourists annually, this metropolitan area was not like any city that Michelle, Miles, Veronica, nor Zephanii had ever been to before. The hustle and bustle of city life combined with the ancient architecture of the Holy Roman Empire makes Prague beautiful. From its buildings to the diversity of people, Prague is unique in numerous aspects. Prague is a beautiful city, with almost all buildings ranging from three hundred to over a thousand years old with gargoyles, Renaissance carvings, and beautiful architecture. The Czech people were incredibly friendly, with the exception of several encounters with the older generations. Nearly everyone speaks English and probably three other languages. The weather was chilly but we were prepared for it. There is so much history in the city that one cannot help but learn about past events even while walking down the street. The food consisted mostly of meat and potatoes, which we all enjoyed with a few servings of beef goulash throughout the trip. Also, the Czech people love their beer! Prague’s culture, night life, historical significance, and architecture are all reasons that Team KLI recommends that travelers make their way to this city. While the leadership conference itself was extremely valuable and served as a fantastic setting to learn about leadership through scholars and practitioners, a profound and lifechanging aspect of the Prague experience was meeting people and specifically students from all over the world: the Czech Republic, the Netherlands, Jamaica, Denmark, New York, Colombia, Panama, Abu Dhabi, and more. Spending time networking with highly motivated, like-minded individuals was a fantastic experience, and all of us made friends that we are looking forward to keeping a connection with and reuniting with in the future. Team KLI learned about the cultures, ideas, and perspectives of other students and young leaders through genuine discussions at restaurants and while walking around the city. Team KLI wishes to thank the Kravis Leadership Institute and its supporters for its complete sponsorship of this experience. This served as a milestone in each of our lives and careers at CMC. To show our appreciation, we worked hard to bring home the gold and we are each committed to maximizing our experience by sharing it with others and building on what we learned at the conference by continuing our leadership studies. We recognize that for most students an opportunity like this one is extremely rare. We are proud citizens of the CMC/KLI family and are honored to have had the opportunity to represent KLI and CMC internationally. Illumine Page 9 Kravis - de roulet conference This year’s Kravis-de Roulet Conference (co-sponsored with CGU and the Claremont Leadership Roundtable), is themed “When Near is Far and Far is Near: Distance in Leader-Follower Relations.” An international cast of scholars reflects on questions that arise as leaders face new challenges from changes in culture, technology, and the workplace. March 6, 2010 Surinder Kahai, Center for Leadership Studies, SUNY-Binghamton Leading in a Digital Age: What’s Different, Issues Raised, and What We Know Birgit Schyns, University of Portsmouth, UK The Role of Distance in Leader-Member Exchange (LMX) Alice Eagly, Northwestern University Women As Leaders: Negotiating the Labyrinth Boas Shamir, New York University Distance from the Leader: Psychological and Follower-Centered Considerations Suzanne Weisband, University of Arizona Do You Know Who the Leader Is? Creating Awareness Among Followers of Leaders at a Distance John Antonakis, (speaking virtually from the University of Lausanne, Switzerland) The Far Side of Leadership Page 10 Spring 2010 KLI RESEARCH FELLOWS 2009-2010 Alexa Maturana-Lowe ‘10 Alexa is a senior at Claremont McKenna, majoring in Economics and Government with a Leadership sequence. She started working for the KLI in 2007, working with Dr. Murphy on her research on gender stereotype threat. During her time with the institute, she has branched into researching for other projects, including the Global Mindset study under Dr. Riechard, for which she is now project manager. She has presented her work on this project, along with KLI alum Greg Hall ’09, at the ILA in spring 2009. In addition to her research work for the KLI, she has been a participant and counselor in many of the leadership activities hosted by Kravis. In 2007, she was part of the first annual Sophomore Leadership Experience and was introduced to leadership curriculum and activities with the counsel of Jessica Briggs and Kevin Arnold. In 2008, she assisted Dr. Murphy and Dr. Reichard with a weekend leadership camp for the freshmen and senior classes of Pasadena’s Polytechnic High School. In 2009, she spent a week as a counselor for the Step-Up program, working with high school students from across the country. Next year, she plans to work for Analysis Group in Los Angeles, as an economic consulting analyst. She will take many fond memories of the KLI and a solid set of leadership skills learned through her participation in leadership activities with her upon graduation. Kenley Turville ‘10 Kenley Turville, a senior Psychology and International Relations major, has been working at the Kravis Leadership Institute since the end of her sophomore year. She spent a semester abroad in Argentina, and when she returned, she kicked off her involvement at the KLI by participating in the Hatton W. Sumners Student Leadership Conference at University of Texas in Austin. Since then, she has participated in multiple research projects. She assisted with the Teamworks project that examined the effects of mentoring in middle schools, and even completed her senior thesis on the Undergraduate Leadership Education study. Kenley loves the fun atmosphere of the KLI, and always looks forward to the Thursday meetings. She plans to work in undergraduate admission after graduation. Illumine Page 11 KLI RESEARCH FELLOWS 2009-2010 Lauren Wong ‘10 Lauren Wong, a senior majoring in International Relations, started working at the Kravis Leadership Institute as a freshman. After a few months of doing research for Kravis’ Post-Doctoral Fellow Dr. Becky Reichard, she flew with other Kravis staff to an annual international leadership conference in Chicago to see her research be presented. She continued to do research throughout her freshman year and became a Senior Research Fellow her sophomore year. Lauren was abroad for her junior year, spending a semester each in Beijing and Paris. She returned to Kravis as one of three Senior Research Fellows and is currently working with the National Science Foundation on a research project. Lauren believes that transformational leadership, where the leader is invested in the growth and morale of his/her followers, is a particularly powerful style of leadership. Her favorite memory of KLI is of hanging out with the rest of her old team, Team Pygmalion, at 21 Choices. After graduation, Lauren plans to go into the design industry, focusing on innovation/strategies or brand positioning. KLI 2009-2010 Spring 2010 Page 12 Leadership and technology: kli adopts orgsync By Angelica Quicksey ‘12 Orgsync Campus Liaison, Kravis Leadership Institute The Kravis Leadership Institute not only focuses on imparting leadership skills and experience to CMC students; it also leads the way on campus in embracing new technologies. This year, it has adopted Orgsync, an online tool that helps students effectively and efficiently manage campus organizations. The platform was created for student leaders and administrators to more easily engage with the members of their organizations and to create a “stronger campus community.” The system operates successfully at over 100 institutions including UCLA and Georgetown Law School and now the Kravis Leadership Institute has employed Orgsync to expand and improve its programs. The platform makes it easier than ever to send messages (including text messages), schedule meetings and events, keep and share a calendar, create paperless forms and polls, share news, photos, and more, all in one place. Even more valuable, Orgsync allows students to connect through a site that many of them use every day – Facebook. Several areas of KLI have been utilizing the new technology, especially the summer Step Up Program. Orgsync allowed KLI administrators to follow up with the summer participants after the program ended. Meanwhile the Step Up high school students posted about their summer, viewed pictures from the events, and could use the site to review leadership information learned during the program. Over the course of the fall semester, KLI student leaders used Orgsync to plan events. Leadership Sequence assistant Marissa Gaulton, for example, used the platform to plan and execute Leadership Day in the Fall, while the site helped streamline the application process for the International Leadership Association’s Leadership Competition in Prague. Next summer, Kravis interns will be able to communicate with each other and with KLI staff, even from remote locations, and Step Up will continue to use the system for it members. As new gadgets like smart phones further integrate technology into our every day lives, utilizing such technology to advance educational interests could be imperative. In embracing Orgsync, KLI has led the way in using new technologies to engage students at CMC and in so doing, has provided the tools to allow CMC-ers to become leaders in their own right.
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