October 2004 - National Management Association

October 2004
From Your NMA President | From your 2004 NMA Vice Chairman |NMA Mourns Passing of Willis
Hawkins |ICPM Notes | Chapter/Council Happenings | From the Editor | Log on to Learn |NMA
Dates to Remember | Who Do I Contact at NMA?
October 2004
From Your NMA President...
2004 NMA National Conference Rescheduled!
K. Stephen Bailey, CM
NMA President
Dayton, Ohio
We are pleased to announced that the 2004 NMA National Conference has been rescheduled for October 31 - November 3 at the
Sheraton New Orleans, the same hotel as before.
Delegates may begin arriving on Sunday afternoon, October 31st – Halloween, no less! The Conference will kickoff on Monday
morning with a Keynote Address followed by the American Enterprise Speech Contest and then an Executive of the Year
luncheon. In addition, the Silent Auction will take place as planned and we will end with a Closing Banquet on Tuesday night. Below is a tentative agenda that has just been completed:
Sunday - October 31
1:00
1:00
1:00
2:00
6:00
6:00
7:30
PM
PM
PM
PM
PM
PM
PM
-
9:00
6:00
4:00
5:00
PM
PM
PM
PM
- 7:30 PM
- 11:00 PM
NMA Registration
Silent Auction
Officers & Staff Meeting
CM Meet & Greet (Sponsors: ICPM & BCBSM)
OPEN EVENING FOR ATTENDEES
Lockheed Martin Reception Past Chairman’s Dinner Grand Foyer C (5th floor)
Rampart
Grand Couteau (5th floor)
Grand Foyer C (5th floor)
Waterbury (2nd floor)
Roux Bistro 1&2 or Grand Chenier
Monday - November 1
7:15
7:30
7:30
8:00
8:00
8:00
9:30
10:00
AM
AM
AM
AM
AM
AM
AM
AM
-
7:45 AM
5:00 PM
5:00 PM
9:30 AM
11:00 AM
11:00 AM
2:00 PM
11:30 AM
Continental Breakfast Silent Auction
NMA Registration
Keynote Address Speech Contest Holding Room
Judges' Briefing Room
Spouse/Guest Tour/Lunch American Enterprise Speech Contest
Grand Foyer C (5th floor)
Rampart (5th floor)
Grand Foyer C (5th floor)
Grand D & E (5th floor)
Grand A (5th floor)
Grand B (5th floor)
Offsite
Grand D & E (5th floor)
11:45 AM - 2:15 PM
Executive of the Year Luncheon
Grand C (5th floor)
2:30 AM - 4:00 PM
6:00 PM - 7:00 PM
7:00 PM
CEU Educational Forum - Alyce Sarno
General Reception (Cash Bar) Member of the Year Banquet
Grand D & E (5th floor)
Grand Foyer (5th floor)
Grand C (5th floor)
Page 1
October 2004
Tuesday - November 2
7:15 AM
7:30 AM
7:30 AM
8:00 AM
10:30 AM
10:00 AM
11:45 AM
1:45 PM
2:00 PM
5:30 PM
6:30 PM
-
7:45 AM
2:00 PM
11:45 AM
9:30 AM
1:30 PM
11:30 AM
1:45 PM
3:45 PM
3:30 PM
6:30 PM
Continental Breakfast NMA Registration Silent Auction Bids Must Be In
Annual Meeting/NMA Report
Spouse/Guest Program (Cookin' Creole)
CEU Educational Forum
Recognition Luncheon
Silent Auction Merchandise Payment and Pickup
CEU Educational Forum Session
General Reception (Cash Bar)
Hall of Fame Banquet/Dance
Grand Foyer C (5th floor)
Grand Foyer C (5th floor)
Rampart (5th floor)
Grand D & E (5th floor)
Offsite
Grand D & E (5th floor)
Grand C (5th floor)
Rampart (5th floor)
Grand D & E (5th floor)
Grand Foyer (5th floor)
Grand C (5th floor)
Wednesday - November 3
9:00 AM 11:00 AM
7:30 AM - 4:00 PM
Lockheed Martin Presidents' Meeting
CBLA (Boeing) Meeting
7:30 AM - 8:45 AM
8:00 AM - 5:00 PM
NMA Executive Board
USA Meeting
10:00 AM - 1:00 PM
NMA Board of Directors Grand B (5th floor)
Grand A (5th Floor)
Grand D (5th floor)
Grand A (5th Floor)
Thursday - November 4
8:00 AM - 12:00 Noon
USA Meeting
Grand D (5th floor)
Hope to see you in New Orleans!!!
From Your 2004 NMA Vice Chairman...
Reflect and Celebrate
Wendell M. Pichon, CM
2004 Vice Chairman
Lockheed Martin Leadership Association
Fort Worth, Texas
I love the FALL. It is my favorite time of the year. There is that wonderful crisp air. The trees become colorful. It is a
dormant time, a time for all things, except us humans, to rest awhile. It is a time for us to sit back and take a moment to
reflect on our accomplishments and celebrate what has been completed before Spring starts the process all over again. It’s that
time again for expressions of Thanksgiving. A time to count our blessings and make lists of those things in our life for which we
are thankful. A time to stop lamenting for a moment on those things we don’t have and celebrate the things we do have. Our
society has provided us with a multitude of things to be thankful for. I hope that on Thanksgiving Day you will open your
hearts and minds, even if only for the day, and appreciate the miracle of our own existence, appreciate especially having each
other to share it with.
Pretty soon we will be embarking into another administrative year, another milestone, our eightieth year. Traditionally the
start of every year is a time for letting go of the past, wiping the slate clean, and renewing our hope in a brighter future both
immediate and in the distance. We are most receptive to anything that strengthens our faith in tomorrow. After all, that is
where we will spend the remainder of our lives. Our tradition of thinking and looking forward includes a vision of a better life
for generations to come. Our life is full of unlimited potential and our achievements in 2005 will be the direct result of the
combined efforts of each of our members. May your reflections during this fall season be a time of celebration.
Page 2
October 2004
NMA Mourns Passing of Willis Hawkins
Famed aerospace pioneer and 2004 NMA Hall of Fame inductee Willis Hawkins passed away on Tuesday, September 28 th, at his
home in California. Hawkins had been chosen by NMA in recognition of his vision, imagination, and dedication for more than
a half century of public service to aviation through technical innovations and management leadership in the design,
development, and production of military and commercial aircraft, space vehicles, and assembly missilry.
Mr. Hawkins participated in the creation of America’s first operational jet fighter, first jet trainer,
first ballistic missile launched from a submerged submarine, and the world’s first controlled and
recoverable space vehicle. He began working for Lockheed in 1937, retired in 1974, and came out of
retirement to serve as President of Lockheed California Company from 1976-1979. Willis Hawkins
would have been 91 in December.
Mr. Hawkins will be honored posthumously at the Hall of Fame Banquet at the 2004 National
Conference. To help celebrate the life of this remarkable man, Sherm Mullin, retired President of the
Lockheed Skunk Works, will join us on Tuesday evening. We are hopeful that Mr. Hawkins’ daughter
will also be with us to accept the Hall of Fame plaque on her father’s behalf.
NMA extends sincere condolences to Mr. Hawkins’ family and countless friends and colleagues who mourn his passing. He led a
full, rich life, and as recently as last week, he was still driving to the Van Nuys airport every day, to work on his latest project
– a kit plane which he was building “out of habit” he said.
Personality can open doors, but only character can keep them open.
-Elmer G. Letterman
ICPM Notes (back to top of NMA Breaktime)
After successfully passing the CM exams, your achievement will be recognized by friends,
family, co-workers, clients, senior management, and the business community. New CMs
receive a congratulatory letter, CM certificate, CM lapel pin, and a copy of the ICPM Code
of Ethics. They are entitled to use the title “Certified Manager” and the registered CM
title designation, i.e. John Smith, CM. ICPM recognizes CMs by sending press releases to
local papers and announcement letters to designated parties. The names of new CMs are
also published in ICPM’s bi-annual newsletter, The Certified Letter.
Display your credentials with distinction...this frame will accommodate all ICPM
designations.
Call 800.537.4355 with questions or to order from the Executive Framing Company.
Chapter/Council Happenings
How Do You Generate Interest for the CM Program?
Paul Williams, CM
Page 3
October 2004
NMA Associate Director
Lockheed Martin Leadership Association
Marietta, Georgia
Roger Alexander, the new Vice President of Professional Development for LMLA, Chapter 531, asked himself that same
question. And his answer was to find people who were really interested and wanted to take the step to become
certified. One roadblock that he needed to overcome was his own certification. To be successful in recruiting new CMs,
it is best to be one. So what better way to get a class started? So Roger made people aware that a group was about to
start.
He already had a very qualified facilitator in a person who had facilitated many of the SMS courses and who had just
received his CM. The results of Roger’s recruiting is a class of 17 who plan to take examinations incrementally and be
complete by November. The group is very excited about this opportunity and hope that this serves as a challenge for
other chapters. If you want to know more you can contact Roger Alexander at [email protected]
Harry C. Stonecipher, Boeing's Top Executive
David Andersen, CM
Vice President of Communications
Page 4
October 2004
Boeing Aerospace Leadership Chapter
Huntington Beach, California
A resounding welcome was offered to Harry C. Stonecipher, Boeing President and Chief
Executive Officer, at Top Executive Night 2004 on June 22. The attendees included nearly
1,100 members and guests of the Council of Boeing Leadership Associations (CBLA): Boeing Long Beach Management Association, The Boeing Aerospace Leadership Chapter,
the Boeing Antelope Valley Chapter, the Valley Chapter (Canoga Park), and the Anaheim
Chapter. Before locating their seats in one of the two Disneyland Hotel ballrooms, the
sounds of Boeing employees networking echoed through the reception areas. Harry
circulated through the crowd, greeting guests, posing for photos, and answering questions.
The evening program began with a Call to Order by Felie Beaty, President, Anaheim
Chapter. Soliciting a “volunteer” to stand from each table, Felie announced that these
somewhat reluctant, but lucky, volunteers would be awarded with the table centerpieces. Sometimes it pays to volunteer!
The Program continued with a Call to Order by Jim McCaslin, Vice-President, Boeing Long
Beach Management Association. Sigrid Jones, President, Valley Chapter, introduced David
Swain, executive vice president of The Boeing Company and Chief Operating Officer of
Integrated Defense Systems.
Mr. Swain defined four aspects of leadership
that Harry Stonecipher possesses: integrity, passion, ownership, and skills. Swain said Harry’s integrity is characterized by the fact that he always
keeps commitments. Those who are close to Harry never question his
passion, because he is such a firm believer in the aerospace industry and the
defense of our country. Harry definitely takes pride in the “ownership” role
Boeing employees exhibit, and his skills as a teacher and coach are to be
emulated. Swain concluded his introduction by stating that Harry
Stonecipher was “the right guy, at the right time, for the Boeing Company.”
Stonecipher started his presentation by recalling a Barron’s 1993
article that defined Boeing employees as problem solvers, with
integrity that cannot be compromised. At this time, there had
been predictions that Boeing would be in serious financial
trouble. Over the past three years, the U.S. airline industry has
lost more money than over its entire past history. Excess
airplanes were parked in the desert, so prospects for new planes
orders were dire. Contributing to the negativity was the fact
that in 1990, there were reductions in the Boeing workforce. Stonecipher used the 1993 article to make the point that we are
in a cyclical business.
Stonecipher said that Boeing began to transform itself in 1996
when the company acquired Rockwell and merged with McDonnell
Douglas. Since then, acquisitions of Hughes, Jeppeson, and Autometric have occurred. However, Harry said that we did
not handle all mergers/acquisitions as well as we could have. In addition to the unexpected loss of commercial market
share, we didn’t integrate as well as we could have with Hughes. However, Harry is committed to spending the money
necessary to get Boeing Satellite Systems back to top performance.
Page 5
October 2004
On the plus side, the business brought together from the mergers gave
us great intellectual “capital” assets of the respective employees. As
a result, we have won a huge victory with the Future Combat Systems
and the Future Imagery Architecture contract. Our strengths in and
focus on network centric operations should bring billions of dollars of
business to Boeing. The C-17 continues to please a growing base of
customers, and costs continue to come down. Since All Nippon Airways
placed the first order for a 7E7, more customers are interested in this
new aircraft technology.
Other positive news affects shareholder value. We are currently
experiencing a great demand for Connexion by Boeing. The C-17
program continues to produce a high-demand aircraft that continues to
win orders. The 7E7 has enjoyed a fantastic start with customer
acceptance at a high level. Even though our commercial airplane sales dropped from $35 B to $20 B per year, the
business has consistently stayed profitable and produced positive cash flow. Boeing is ready to put production into high
gear when the market turns around. The Multi-mission Maritime Aircraft contract will help to enhance profitability and
sales.
Harry has been impressed with the transformation of the company into a broad-based aerospace company with a balance
between commercial and military programs. He exclaimed that, “You folks did it! Thank you. I’m so proud to be your
leader.” We will receive our first payout from the Share/Value Trust as a result of the stock value on June 30. It
appears that every qualified employee will receive hundreds of dollars in Boeing stock. Harry hopefully predicted that
our EIP payout in 2005 might equate to 14 to 15 days of pay. Since returning in the 1st quarter of 2004, Harry realizes
that we need to get better at defining results. He said we need to be willing to listen, to execute on all projects, while
keeping costs down. If everyone performs their best, then Boeing can be the best. Harry predicts a fantastic recovery
on the horizon.
Harry’s wit and directness was evidenced in the Q&A session. The first
question centered on whether the McDonnell Douglas retiree medical
benefits would ever be reinstated. After answering, “No,” Harry
explained that this issue had already been resolved. A recent graduate of USC inquired about why Boeing did not advertise
more at university campuses. Harry responded that most USC students
probably do not read Aviation Week, where Boeing advertises heavily. When Harry seriously asked the graduate what magazine he would
suggest for more Boeing publicity, the graduate responded, the U.S.
News and World Report. Harry commented that this young engineer
certainly ran with an intellectual crowd! He promised to ask Laurette
Kollner to address the topic of more Boeing publicity at university
campuses.
Another question centered on integrating Boeing databases. Harry stressed the need for Boeing to truly integrate
databases Boeing-wide. Boeing will continue to acquire businesses, and people and business systems must be rapidly
integrated.
Questioned about the competition with Airbus for airplane sales, Harry commented that Boeing intends to make profits
for the shareholders while Airbus makes profits for their countries.
Stonecipher commented that Boeing Learning Together invested about $80M last year for classes that serviced about
25,000 employees.
Page 6
October 2004
Regarding the future of Rocketdyne, Harry commented that they make
great engines and we are very proud of them. He says there are always
rumors about selling parts of Boeing, so don’t spend any time worrying
about it.
Stoneciper said that Boeing stock has a 22 Price/Earnings ratio. That is
good news for Boeing because the standard S&P has a 15 P/E ratio. Some
stock analysts are projecting that Boeing could go to $60, others have
targets of $50. It’s up to us to keep performing — that’s what will drive
the stock price.
In appreciation for his presentation, James Nickel, President, Antelope
Valley Chapter, presented Mr. Stonecipher with a donation from the CBLA
to his favorite charity – the Chicago Area Miniature Schnauzer Rescue Program in the name of Harry’s dog, “Sam Francis
Stonecipher.” As Harry explained, when he returned to work, Sam wisely remained retired and now lives in Florida!
Management is nothing more than motivating other people.
-Lee Iacocca
Governor Bush Presents Points of Light Award to
United Space Alliance Leadership Association
TALLAHASSEE - Governor Jeb Bush today
recognized United Space Alliance Leadership
Association of Cape Canaveral as this week's Points
of Light Award recipient.
"I applaud the United Space Alliance Leadership
Association for their continued service to the Cape
Canaveral and Brevard County community," said
Governor Bush. "From collecting food
and rehabilitating homes for the disadvantaged to
organizing charitable events, the United Space
Alliance Leadership Association has changed the
lives for many in Brevard County."
United Space Alliance Leadership Association has
been helping the Brevard County community for the
past 8 years. The volunteers of USALA have raised
money, collected food for the homeless and
disadvantaged, collected food and medical supplies
for the Brevard Humane Society, sponsored March
of Dimes 'Walk America' events, Heart and Cancer
Golf Tournaments, mentored the FIRST Robotics
students and raised funds for the Central Florida
Regional Competition at UCF Orlando .
United Space Alliance Leadership Association's mission and vision is to provide service and support to the community
through their members' volunteerism and philanthropy. Congressman Tom Feeney presented the award to the
organization Wednesday on behalf of the Governor.
The Governor's Points of Light Award, sponsored by Royal Caribbean International and Celebrity Cruises, recognizes a
Page 7
October 2004
Florida resident of organization that demonstrates exemplary service to the community. Award recipients are
announced weekly. A panel of judges comprised of leaders in the areas of volunteerism and service evaluate all
nominations and make recommendations to the Governor. Volunteer Florida Foundation administers the award.
Information and history leading to this award
USALA is now part of the new Volunteer Service Awards Recognition Program as a Certifying Organization
United Space Alliance Leadership Association now gives you two new reasons to volunteer. Not only do you receive a
nice golf shirt with our new logo when you volunteer, your hours are tracked. Awards are given once every 12 months.
What do Recipients Receive?
Award recipients receive:
An official President’s Volunteer Service Award pin
A personalized certificate of achievement
A note of congratulations from the President of the United States
A letter from the President’s Council on Service and Civic Participation
Categories of Awards?
Presidential Volunteer Service Award
Gold Level
500 hours or more
Presidential Volunteer Service Award
All Ages
4,000 hours or more of volunteer service (over a lifetime)
Honoring Americans Who Make a Difference by Volunteering!
Every day, millions of Americans volunteer, using their time, talents, and compassion to make a difference in the lives
of others. By mentoring a child, caring for an elderly neighbor, teaching someone to read, or bringing food and clothes
to those who need them, Americans are helping to foster a culture of service, citizenship, and responsibility for
generations to come. It is through these acts of kindness and decency that we are able to demonstrate the true
character and compassion of our country.
Recognizing and honoring volunteers sets a standard for service to others. It encourages a sustained commitment to civic
participation and inspires others to make volunteering a central part of their lives. The President’s Volunteer Service
Award is a Presidential recognition program for Americans of all ages, who contribute a significant amount of time to
volunteer service. The program recognizes individuals, families, and groups that have achieved a certain standard –
measured by the number of hours served over a 12-month period.
Given their ongoing service activity, many individuals, families, and groups may have already met the requirements to
earn the President’s Volunteer Service Award.
The President’s Volunteer Service Award was created to recognize the tens of millions of Americans who have made a
sustained commitment to volunteer service. The Award is given to individuals; families and groups that have
demonstrated outstanding volunteer service and civic participation over the course of a 12-month period.
Welcome SLRSC!
Spacelift Range Systems Contract (SLRSC) creates NMA Chapter 225
Page 8
October 2004
On June 8, 2004, SLRSC Senior Management authorized the
creation of a National Management Association (NMA) Chapter
to help support the goals and objectives of professionals
working on the SLRS Contract. The SLRS Contract is comprised
of five companies (ITT Industries, Boeing, L-3 Comm, Kelley
Logistics Support Services (KLSS), and ARES.). As soon as the
authorization was given, volunteers interested in NMA were off
and running to get established within a short period of time.
Chapter 225’s kickoff meeting was held on June 15th, and
attended by 13 SLRSC personnel and NMA’s very own National
Director Jackie Hoskins. During this first meeting, various
committees and responsibilities were established such as the
Constitution and By-Laws Committee, Finance Committee,
Booster/Membership Committee, and the Meeting/Program
Committee. One month later the Constitution and By-Laws
were submitted, approved, and forwarded to National
Headquarters. Also already in work were the membership
application forms, payroll deduction arrangements, the establishment of a bank account, a charter membership drive,
arrangements for the Charter Night Meeting and a featured speaker for the event.
On July 21st the Charter membership drive was held and was a great success. Over 30 personnel signed up on the spot
and applications poured in for a total of 53 members to date. All membership applications and documentation were
submitted to NMA National by July 30th, 2004.
On August 4th, the final slate of officers and board
members for Chapter 225’s first year was announced. Special thank you goes to Patricia Fisher – President,
Vinh Le – Vice President, Wayne Rendla – Treasurer,
Steve Pollak – Secretary, Ed Echerd, Gary Prevost, and
Johanna Sands for Board of Directors 1 year term, and
Margaret Hosley and Scott Teplica for Board of
Directors 2 year term. By August 12th, Committee
Chairpersons were announced for Booster/Membership
– Soledad Codallo, Public Affairs – Karen LaFon,
Awards – Cindy Bennett, Professional Development –
Lee Smith, Linda Slattum, Rudy Pacarro, and Finance –
Reynaldo Bonilla-Gomez.
The Charter Night Meeting was held on August 31st at
the Patrick Air Force Base Officer’s Club. The
featured speaker was Mr. Leo Lennon, President of Leo
A. Lennon and Associates, a Human Resources and
Organization Training and Development consulting
firm in Melbourne, Florida. He is a past-President and
member of the Space Coast Chapter of the American
Society for Training and Development, Program Coordinator and Mentor for the Management and Leadership
concentration, an Adjunct Professor at Webster University’s Graduate School, and an Adjunct Professor at Barry
University. Mr. Leo Lennon is also a member of the Brevard Community Chapter and was this year’s Space Coast Council
recipient of the NMA Gold Knight of Management award.
Page 9
October 2004
Charter Night was attended by approximately 50 members and guests. Special guests of note were Mr. Mike Woolley, Boeing, - VP of Florida Space
Coast Council (FSCC) and NMA National Director; Mr. Don Carroll – SLRSC
Deputy Program Manager; Roxie Bordello, USA, FSCC; Violet Smith, LM,
FSCC Treasurer; Ernest Tonhauser, SGS Chapter President; Gail Vanaman,
SGS Chapter officer; Audry Grayson, USA Chapter President; and Alan
Fertig, NMA National Director who performed the installation of officers. The Charter Night Meeting consisted of dinner, the ratification of the
Constitution and By-Laws, presentation of the Chapter Charter by Alan
Fertig, and acceptance and installation of the new officers, with the added
bonus of a live ocean view of the last Atlas IIAS NROL1 launch.
Local NMA Member Wins "Outstanding State President" Award!
Marlene Elliott, Donation Chairman for the Miami Valley Chapter of Federally Employed Women (FEW) was awarded the
U. S. Women of Today "Outstanding State President" Award at this summer's convention in Boston. This is a highly
prestigious award and was only presented to four State Presidents nationwide. Marlene is serving her second term as
State President for Ohio Women of Today. Women of Today is a community service organization that performs service
projects for many of the organizations in the area and also promotes self-improvement. She has been a member of the
Greene County Chapter for over 5 years. Marlene also is Vice-President of the Wright Chapter of the National
Management Association, a member of the Women's Recovery Center Board and the Red Cross Emergency Housing
Advisory Board.
From the Editor...
Log on to Learn...
(back to top of NMA Breaktime)
SUBMIT ARTICLES FOR DECEMBER
ISSUE OF NMA BREAKTIME BY
NOVEMBER 30!
Do you have any activities that you
would like to share with other NMA
chapters and members?? If so,
please send them to me so we can
publish them in the next issue of
NMA Breaktime. I need all articles
and pictures no later than November
30.
Sue Kappeler, CM
VP MIS
[email protected]
Don't forget that MANAGE magazine is available ON-LINE ONLY. Visit the NMA
Homepage and/or click on the following icon:
Use this link regularly to access to useful information for your personal and
professional endeavors. CHECK IT OUT!
The NMA Board of Directors will meet on November 3, 2004. If you have an issu
or idea to share, please notify your assigned director. Access him/her via this
link: Director Assignments
(back to top of NMA Breaktime)
NMA Dates to Remember!
October
November
Page 10
October 2004
October 22
Articles and photos due for November
issue of Individual Member News
October 31
September R1 Due to
[email protected]
August M-1P Due at National
October 31 - November 3
2004 NMA National Conference
Sheraton New Orleans
New Orleans, Louisiana
November 30
Articles and photos due for December
issue of NMA Breaktime
October R1 due to [email protected]
September M-1P due at National
December
December 17
Place Professional Development course orders for January classes
December 31
November R1 due to [email protected]
October M-1P due at National
Who Do I Contact at NMA?
American Enterprise Programs/Speech Contest
Doug Shaw, CM
mailto:[email protected]
Anniversaries - Chapter 25th & 50th
Martha Bear
mailto:[email protected]
Awards - Group (Chapter/Council)
Excellent/Superior/Outstanding Awards
Growth Award
Professional Development Award
Community Services Award
Publications
Sue Kappeler, CM
mailto:[email protected]
R1 Reports:
Jodeen Sterba
mailto:[email protected]
Awards - Individual (Chapter/Council)
Gold Knight
Leadership
Silver Knight
Martha Bear
mailto:[email protected]
Awards - Individual (National)
Member of the Year
Hall of Fame
Executive of the Year
McFeely Award
Sue Kappeler, CM
mailto:[email protected]
Benefit Programs
Credit Card Program
Insurance Program
Personal Loan Program
Martha Bear
mailto:[email protected]
Board of Directors/Executive Board
General Information
Meeting Dates
Martha Bear
mailto:[email protected]
Budget/Finance
Martha Bear
mailto:[email protected]
Page 11
October 2004
Certificates
Achievement & Outstanding Service
Chapter/Council Past Presidents
Life Retirement
New Member Certificates
Robin Furlong
mailto:[email protected]
Certificates
Educational/CEU
Karen Tobias
mailto:[email protected]
Chapter Assistance
Chapter Leader Training Kits
Dues
General Mailing List
Chapter Officer Information
Robin Furlong
mailto:[email protected]
Chapter Assistance
Invoicing/Accounts Receivable
Sheri Kokenge
mailto:[email protected]
Chapter Assistance
Educational Dividend
Karen Tobias
mailto:[email protected]
Communications
MANAGE Online
Doug Shaw, CM
mailto:[email protected]
Communications
NMA Breaktime
Individual Member News
Sue Kappeler, CM
mailto:[email protected]
Executive Management
Steve Bailey, CM
mailto:[email protected]
FaciliSkillsTM
Workshop Scheduling
Karen Tobias
mailto:[email protected]
Heritage IMC Information
Communications
Dues & Conference Information
Jodeen Sterba
mailto:[email protected]
Individual Member News
Content & Production
Sue Kappeler, CM
mailto:[email protected]
Leadership Conferences
Programming
Sue Kappeler, CM
mailto:[email protected]
Leadership Conferences
Registration
Sheri Kokenge
mailto:[email protected]
MANAGE Magazine Online
Doug Shaw, CM
mailto:[email protected]
Management Week In America
Doug Shaw, CM
mailto:[email protected]
Marketing NMA
Steve Bailey, CM
mailto:[email protected]
New Courses
McGraw Hill Publishing
Karen Tobias
mailto:[email protected]
NMA Breaktime
Sue Kappeler, CM
mailto:[email protected]
Membership
Chapter
Life Retired Members
Robin Furlong
mailto:[email protected]
Page 12
October 2004
New Member Packets
Membership
Individual Members
Sheri Kokenge
mailto:[email protected]
National Conference
Planning Operations & Speaker Arrangements
Doug Shaw, CM
mailto:[email protected]
National Conference
Registration
Sheri Kokenge
mailto:[email protected]
Order Placement
Professional Development
Recognition/Jewelry/Merchandise
Susie Watkins
mailto:[email protected]
Professional Development
Certificate in Management Studies
Certificate in Management Instruction
Certification/Accreditation
CEU (Continuing Education Units)
Programming
Course Approval for Non-NMA Courses
Karen Tobias
mailto:[email protected]
Speakers
Consultants
Sponsored Speaker
Karen Tobias
mailto:[email protected]
Tax Information
Martha Bear
mailto:[email protected]
Web Services
NMA's Web Site
NOW Webservice
Chapter/Council Home Pages
Email
Sue Kappeler, CM
mailto:[email protected]
Page 13