October 2004 From Your NMA President | From your 2004 NMA Vice Chairman |NMA Mourns Passing of Willis Hawkins |ICPM Notes | Chapter/Council Happenings | From the Editor | Log on to Learn |NMA Dates to Remember | Who Do I Contact at NMA? October 2004 From Your NMA President... 2004 NMA National Conference Rescheduled! K. Stephen Bailey, CM NMA President Dayton, Ohio We are pleased to announced that the 2004 NMA National Conference has been rescheduled for October 31 - November 3 at the Sheraton New Orleans, the same hotel as before. Delegates may begin arriving on Sunday afternoon, October 31st – Halloween, no less! The Conference will kickoff on Monday morning with a Keynote Address followed by the American Enterprise Speech Contest and then an Executive of the Year luncheon. In addition, the Silent Auction will take place as planned and we will end with a Closing Banquet on Tuesday night. Below is a tentative agenda that has just been completed: Sunday - October 31 1:00 1:00 1:00 2:00 6:00 6:00 7:30 PM PM PM PM PM PM PM - 9:00 6:00 4:00 5:00 PM PM PM PM - 7:30 PM - 11:00 PM NMA Registration Silent Auction Officers & Staff Meeting CM Meet & Greet (Sponsors: ICPM & BCBSM) OPEN EVENING FOR ATTENDEES Lockheed Martin Reception Past Chairman’s Dinner Grand Foyer C (5th floor) Rampart Grand Couteau (5th floor) Grand Foyer C (5th floor) Waterbury (2nd floor) Roux Bistro 1&2 or Grand Chenier Monday - November 1 7:15 7:30 7:30 8:00 8:00 8:00 9:30 10:00 AM AM AM AM AM AM AM AM - 7:45 AM 5:00 PM 5:00 PM 9:30 AM 11:00 AM 11:00 AM 2:00 PM 11:30 AM Continental Breakfast Silent Auction NMA Registration Keynote Address Speech Contest Holding Room Judges' Briefing Room Spouse/Guest Tour/Lunch American Enterprise Speech Contest Grand Foyer C (5th floor) Rampart (5th floor) Grand Foyer C (5th floor) Grand D & E (5th floor) Grand A (5th floor) Grand B (5th floor) Offsite Grand D & E (5th floor) 11:45 AM - 2:15 PM Executive of the Year Luncheon Grand C (5th floor) 2:30 AM - 4:00 PM 6:00 PM - 7:00 PM 7:00 PM CEU Educational Forum - Alyce Sarno General Reception (Cash Bar) Member of the Year Banquet Grand D & E (5th floor) Grand Foyer (5th floor) Grand C (5th floor) Page 1 October 2004 Tuesday - November 2 7:15 AM 7:30 AM 7:30 AM 8:00 AM 10:30 AM 10:00 AM 11:45 AM 1:45 PM 2:00 PM 5:30 PM 6:30 PM - 7:45 AM 2:00 PM 11:45 AM 9:30 AM 1:30 PM 11:30 AM 1:45 PM 3:45 PM 3:30 PM 6:30 PM Continental Breakfast NMA Registration Silent Auction Bids Must Be In Annual Meeting/NMA Report Spouse/Guest Program (Cookin' Creole) CEU Educational Forum Recognition Luncheon Silent Auction Merchandise Payment and Pickup CEU Educational Forum Session General Reception (Cash Bar) Hall of Fame Banquet/Dance Grand Foyer C (5th floor) Grand Foyer C (5th floor) Rampart (5th floor) Grand D & E (5th floor) Offsite Grand D & E (5th floor) Grand C (5th floor) Rampart (5th floor) Grand D & E (5th floor) Grand Foyer (5th floor) Grand C (5th floor) Wednesday - November 3 9:00 AM 11:00 AM 7:30 AM - 4:00 PM Lockheed Martin Presidents' Meeting CBLA (Boeing) Meeting 7:30 AM - 8:45 AM 8:00 AM - 5:00 PM NMA Executive Board USA Meeting 10:00 AM - 1:00 PM NMA Board of Directors Grand B (5th floor) Grand A (5th Floor) Grand D (5th floor) Grand A (5th Floor) Thursday - November 4 8:00 AM - 12:00 Noon USA Meeting Grand D (5th floor) Hope to see you in New Orleans!!! From Your 2004 NMA Vice Chairman... Reflect and Celebrate Wendell M. Pichon, CM 2004 Vice Chairman Lockheed Martin Leadership Association Fort Worth, Texas I love the FALL. It is my favorite time of the year. There is that wonderful crisp air. The trees become colorful. It is a dormant time, a time for all things, except us humans, to rest awhile. It is a time for us to sit back and take a moment to reflect on our accomplishments and celebrate what has been completed before Spring starts the process all over again. It’s that time again for expressions of Thanksgiving. A time to count our blessings and make lists of those things in our life for which we are thankful. A time to stop lamenting for a moment on those things we don’t have and celebrate the things we do have. Our society has provided us with a multitude of things to be thankful for. I hope that on Thanksgiving Day you will open your hearts and minds, even if only for the day, and appreciate the miracle of our own existence, appreciate especially having each other to share it with. Pretty soon we will be embarking into another administrative year, another milestone, our eightieth year. Traditionally the start of every year is a time for letting go of the past, wiping the slate clean, and renewing our hope in a brighter future both immediate and in the distance. We are most receptive to anything that strengthens our faith in tomorrow. After all, that is where we will spend the remainder of our lives. Our tradition of thinking and looking forward includes a vision of a better life for generations to come. Our life is full of unlimited potential and our achievements in 2005 will be the direct result of the combined efforts of each of our members. May your reflections during this fall season be a time of celebration. Page 2 October 2004 NMA Mourns Passing of Willis Hawkins Famed aerospace pioneer and 2004 NMA Hall of Fame inductee Willis Hawkins passed away on Tuesday, September 28 th, at his home in California. Hawkins had been chosen by NMA in recognition of his vision, imagination, and dedication for more than a half century of public service to aviation through technical innovations and management leadership in the design, development, and production of military and commercial aircraft, space vehicles, and assembly missilry. Mr. Hawkins participated in the creation of America’s first operational jet fighter, first jet trainer, first ballistic missile launched from a submerged submarine, and the world’s first controlled and recoverable space vehicle. He began working for Lockheed in 1937, retired in 1974, and came out of retirement to serve as President of Lockheed California Company from 1976-1979. Willis Hawkins would have been 91 in December. Mr. Hawkins will be honored posthumously at the Hall of Fame Banquet at the 2004 National Conference. To help celebrate the life of this remarkable man, Sherm Mullin, retired President of the Lockheed Skunk Works, will join us on Tuesday evening. We are hopeful that Mr. Hawkins’ daughter will also be with us to accept the Hall of Fame plaque on her father’s behalf. NMA extends sincere condolences to Mr. Hawkins’ family and countless friends and colleagues who mourn his passing. He led a full, rich life, and as recently as last week, he was still driving to the Van Nuys airport every day, to work on his latest project – a kit plane which he was building “out of habit” he said. Personality can open doors, but only character can keep them open. -Elmer G. Letterman ICPM Notes (back to top of NMA Breaktime) After successfully passing the CM exams, your achievement will be recognized by friends, family, co-workers, clients, senior management, and the business community. New CMs receive a congratulatory letter, CM certificate, CM lapel pin, and a copy of the ICPM Code of Ethics. They are entitled to use the title “Certified Manager” and the registered CM title designation, i.e. John Smith, CM. ICPM recognizes CMs by sending press releases to local papers and announcement letters to designated parties. The names of new CMs are also published in ICPM’s bi-annual newsletter, The Certified Letter. Display your credentials with distinction...this frame will accommodate all ICPM designations. Call 800.537.4355 with questions or to order from the Executive Framing Company. Chapter/Council Happenings How Do You Generate Interest for the CM Program? Paul Williams, CM Page 3 October 2004 NMA Associate Director Lockheed Martin Leadership Association Marietta, Georgia Roger Alexander, the new Vice President of Professional Development for LMLA, Chapter 531, asked himself that same question. And his answer was to find people who were really interested and wanted to take the step to become certified. One roadblock that he needed to overcome was his own certification. To be successful in recruiting new CMs, it is best to be one. So what better way to get a class started? So Roger made people aware that a group was about to start. He already had a very qualified facilitator in a person who had facilitated many of the SMS courses and who had just received his CM. The results of Roger’s recruiting is a class of 17 who plan to take examinations incrementally and be complete by November. The group is very excited about this opportunity and hope that this serves as a challenge for other chapters. If you want to know more you can contact Roger Alexander at [email protected] Harry C. Stonecipher, Boeing's Top Executive David Andersen, CM Vice President of Communications Page 4 October 2004 Boeing Aerospace Leadership Chapter Huntington Beach, California A resounding welcome was offered to Harry C. Stonecipher, Boeing President and Chief Executive Officer, at Top Executive Night 2004 on June 22. The attendees included nearly 1,100 members and guests of the Council of Boeing Leadership Associations (CBLA): Boeing Long Beach Management Association, The Boeing Aerospace Leadership Chapter, the Boeing Antelope Valley Chapter, the Valley Chapter (Canoga Park), and the Anaheim Chapter. Before locating their seats in one of the two Disneyland Hotel ballrooms, the sounds of Boeing employees networking echoed through the reception areas. Harry circulated through the crowd, greeting guests, posing for photos, and answering questions. The evening program began with a Call to Order by Felie Beaty, President, Anaheim Chapter. Soliciting a “volunteer” to stand from each table, Felie announced that these somewhat reluctant, but lucky, volunteers would be awarded with the table centerpieces. Sometimes it pays to volunteer! The Program continued with a Call to Order by Jim McCaslin, Vice-President, Boeing Long Beach Management Association. Sigrid Jones, President, Valley Chapter, introduced David Swain, executive vice president of The Boeing Company and Chief Operating Officer of Integrated Defense Systems. Mr. Swain defined four aspects of leadership that Harry Stonecipher possesses: integrity, passion, ownership, and skills. Swain said Harry’s integrity is characterized by the fact that he always keeps commitments. Those who are close to Harry never question his passion, because he is such a firm believer in the aerospace industry and the defense of our country. Harry definitely takes pride in the “ownership” role Boeing employees exhibit, and his skills as a teacher and coach are to be emulated. Swain concluded his introduction by stating that Harry Stonecipher was “the right guy, at the right time, for the Boeing Company.” Stonecipher started his presentation by recalling a Barron’s 1993 article that defined Boeing employees as problem solvers, with integrity that cannot be compromised. At this time, there had been predictions that Boeing would be in serious financial trouble. Over the past three years, the U.S. airline industry has lost more money than over its entire past history. Excess airplanes were parked in the desert, so prospects for new planes orders were dire. Contributing to the negativity was the fact that in 1990, there were reductions in the Boeing workforce. Stonecipher used the 1993 article to make the point that we are in a cyclical business. Stonecipher said that Boeing began to transform itself in 1996 when the company acquired Rockwell and merged with McDonnell Douglas. Since then, acquisitions of Hughes, Jeppeson, and Autometric have occurred. However, Harry said that we did not handle all mergers/acquisitions as well as we could have. In addition to the unexpected loss of commercial market share, we didn’t integrate as well as we could have with Hughes. However, Harry is committed to spending the money necessary to get Boeing Satellite Systems back to top performance. Page 5 October 2004 On the plus side, the business brought together from the mergers gave us great intellectual “capital” assets of the respective employees. As a result, we have won a huge victory with the Future Combat Systems and the Future Imagery Architecture contract. Our strengths in and focus on network centric operations should bring billions of dollars of business to Boeing. The C-17 continues to please a growing base of customers, and costs continue to come down. Since All Nippon Airways placed the first order for a 7E7, more customers are interested in this new aircraft technology. Other positive news affects shareholder value. We are currently experiencing a great demand for Connexion by Boeing. The C-17 program continues to produce a high-demand aircraft that continues to win orders. The 7E7 has enjoyed a fantastic start with customer acceptance at a high level. Even though our commercial airplane sales dropped from $35 B to $20 B per year, the business has consistently stayed profitable and produced positive cash flow. Boeing is ready to put production into high gear when the market turns around. The Multi-mission Maritime Aircraft contract will help to enhance profitability and sales. Harry has been impressed with the transformation of the company into a broad-based aerospace company with a balance between commercial and military programs. He exclaimed that, “You folks did it! Thank you. I’m so proud to be your leader.” We will receive our first payout from the Share/Value Trust as a result of the stock value on June 30. It appears that every qualified employee will receive hundreds of dollars in Boeing stock. Harry hopefully predicted that our EIP payout in 2005 might equate to 14 to 15 days of pay. Since returning in the 1st quarter of 2004, Harry realizes that we need to get better at defining results. He said we need to be willing to listen, to execute on all projects, while keeping costs down. If everyone performs their best, then Boeing can be the best. Harry predicts a fantastic recovery on the horizon. Harry’s wit and directness was evidenced in the Q&A session. The first question centered on whether the McDonnell Douglas retiree medical benefits would ever be reinstated. After answering, “No,” Harry explained that this issue had already been resolved. A recent graduate of USC inquired about why Boeing did not advertise more at university campuses. Harry responded that most USC students probably do not read Aviation Week, where Boeing advertises heavily. When Harry seriously asked the graduate what magazine he would suggest for more Boeing publicity, the graduate responded, the U.S. News and World Report. Harry commented that this young engineer certainly ran with an intellectual crowd! He promised to ask Laurette Kollner to address the topic of more Boeing publicity at university campuses. Another question centered on integrating Boeing databases. Harry stressed the need for Boeing to truly integrate databases Boeing-wide. Boeing will continue to acquire businesses, and people and business systems must be rapidly integrated. Questioned about the competition with Airbus for airplane sales, Harry commented that Boeing intends to make profits for the shareholders while Airbus makes profits for their countries. Stonecipher commented that Boeing Learning Together invested about $80M last year for classes that serviced about 25,000 employees. Page 6 October 2004 Regarding the future of Rocketdyne, Harry commented that they make great engines and we are very proud of them. He says there are always rumors about selling parts of Boeing, so don’t spend any time worrying about it. Stoneciper said that Boeing stock has a 22 Price/Earnings ratio. That is good news for Boeing because the standard S&P has a 15 P/E ratio. Some stock analysts are projecting that Boeing could go to $60, others have targets of $50. It’s up to us to keep performing — that’s what will drive the stock price. In appreciation for his presentation, James Nickel, President, Antelope Valley Chapter, presented Mr. Stonecipher with a donation from the CBLA to his favorite charity – the Chicago Area Miniature Schnauzer Rescue Program in the name of Harry’s dog, “Sam Francis Stonecipher.” As Harry explained, when he returned to work, Sam wisely remained retired and now lives in Florida! Management is nothing more than motivating other people. -Lee Iacocca Governor Bush Presents Points of Light Award to United Space Alliance Leadership Association TALLAHASSEE - Governor Jeb Bush today recognized United Space Alliance Leadership Association of Cape Canaveral as this week's Points of Light Award recipient. "I applaud the United Space Alliance Leadership Association for their continued service to the Cape Canaveral and Brevard County community," said Governor Bush. "From collecting food and rehabilitating homes for the disadvantaged to organizing charitable events, the United Space Alliance Leadership Association has changed the lives for many in Brevard County." United Space Alliance Leadership Association has been helping the Brevard County community for the past 8 years. The volunteers of USALA have raised money, collected food for the homeless and disadvantaged, collected food and medical supplies for the Brevard Humane Society, sponsored March of Dimes 'Walk America' events, Heart and Cancer Golf Tournaments, mentored the FIRST Robotics students and raised funds for the Central Florida Regional Competition at UCF Orlando . United Space Alliance Leadership Association's mission and vision is to provide service and support to the community through their members' volunteerism and philanthropy. Congressman Tom Feeney presented the award to the organization Wednesday on behalf of the Governor. The Governor's Points of Light Award, sponsored by Royal Caribbean International and Celebrity Cruises, recognizes a Page 7 October 2004 Florida resident of organization that demonstrates exemplary service to the community. Award recipients are announced weekly. A panel of judges comprised of leaders in the areas of volunteerism and service evaluate all nominations and make recommendations to the Governor. Volunteer Florida Foundation administers the award. Information and history leading to this award USALA is now part of the new Volunteer Service Awards Recognition Program as a Certifying Organization United Space Alliance Leadership Association now gives you two new reasons to volunteer. Not only do you receive a nice golf shirt with our new logo when you volunteer, your hours are tracked. Awards are given once every 12 months. What do Recipients Receive? Award recipients receive: An official President’s Volunteer Service Award pin A personalized certificate of achievement A note of congratulations from the President of the United States A letter from the President’s Council on Service and Civic Participation Categories of Awards? Presidential Volunteer Service Award Gold Level 500 hours or more Presidential Volunteer Service Award All Ages 4,000 hours or more of volunteer service (over a lifetime) Honoring Americans Who Make a Difference by Volunteering! Every day, millions of Americans volunteer, using their time, talents, and compassion to make a difference in the lives of others. By mentoring a child, caring for an elderly neighbor, teaching someone to read, or bringing food and clothes to those who need them, Americans are helping to foster a culture of service, citizenship, and responsibility for generations to come. It is through these acts of kindness and decency that we are able to demonstrate the true character and compassion of our country. Recognizing and honoring volunteers sets a standard for service to others. It encourages a sustained commitment to civic participation and inspires others to make volunteering a central part of their lives. The President’s Volunteer Service Award is a Presidential recognition program for Americans of all ages, who contribute a significant amount of time to volunteer service. The program recognizes individuals, families, and groups that have achieved a certain standard – measured by the number of hours served over a 12-month period. Given their ongoing service activity, many individuals, families, and groups may have already met the requirements to earn the President’s Volunteer Service Award. The President’s Volunteer Service Award was created to recognize the tens of millions of Americans who have made a sustained commitment to volunteer service. The Award is given to individuals; families and groups that have demonstrated outstanding volunteer service and civic participation over the course of a 12-month period. Welcome SLRSC! Spacelift Range Systems Contract (SLRSC) creates NMA Chapter 225 Page 8 October 2004 On June 8, 2004, SLRSC Senior Management authorized the creation of a National Management Association (NMA) Chapter to help support the goals and objectives of professionals working on the SLRS Contract. The SLRS Contract is comprised of five companies (ITT Industries, Boeing, L-3 Comm, Kelley Logistics Support Services (KLSS), and ARES.). As soon as the authorization was given, volunteers interested in NMA were off and running to get established within a short period of time. Chapter 225’s kickoff meeting was held on June 15th, and attended by 13 SLRSC personnel and NMA’s very own National Director Jackie Hoskins. During this first meeting, various committees and responsibilities were established such as the Constitution and By-Laws Committee, Finance Committee, Booster/Membership Committee, and the Meeting/Program Committee. One month later the Constitution and By-Laws were submitted, approved, and forwarded to National Headquarters. Also already in work were the membership application forms, payroll deduction arrangements, the establishment of a bank account, a charter membership drive, arrangements for the Charter Night Meeting and a featured speaker for the event. On July 21st the Charter membership drive was held and was a great success. Over 30 personnel signed up on the spot and applications poured in for a total of 53 members to date. All membership applications and documentation were submitted to NMA National by July 30th, 2004. On August 4th, the final slate of officers and board members for Chapter 225’s first year was announced. Special thank you goes to Patricia Fisher – President, Vinh Le – Vice President, Wayne Rendla – Treasurer, Steve Pollak – Secretary, Ed Echerd, Gary Prevost, and Johanna Sands for Board of Directors 1 year term, and Margaret Hosley and Scott Teplica for Board of Directors 2 year term. By August 12th, Committee Chairpersons were announced for Booster/Membership – Soledad Codallo, Public Affairs – Karen LaFon, Awards – Cindy Bennett, Professional Development – Lee Smith, Linda Slattum, Rudy Pacarro, and Finance – Reynaldo Bonilla-Gomez. The Charter Night Meeting was held on August 31st at the Patrick Air Force Base Officer’s Club. The featured speaker was Mr. Leo Lennon, President of Leo A. Lennon and Associates, a Human Resources and Organization Training and Development consulting firm in Melbourne, Florida. He is a past-President and member of the Space Coast Chapter of the American Society for Training and Development, Program Coordinator and Mentor for the Management and Leadership concentration, an Adjunct Professor at Webster University’s Graduate School, and an Adjunct Professor at Barry University. Mr. Leo Lennon is also a member of the Brevard Community Chapter and was this year’s Space Coast Council recipient of the NMA Gold Knight of Management award. Page 9 October 2004 Charter Night was attended by approximately 50 members and guests. Special guests of note were Mr. Mike Woolley, Boeing, - VP of Florida Space Coast Council (FSCC) and NMA National Director; Mr. Don Carroll – SLRSC Deputy Program Manager; Roxie Bordello, USA, FSCC; Violet Smith, LM, FSCC Treasurer; Ernest Tonhauser, SGS Chapter President; Gail Vanaman, SGS Chapter officer; Audry Grayson, USA Chapter President; and Alan Fertig, NMA National Director who performed the installation of officers. The Charter Night Meeting consisted of dinner, the ratification of the Constitution and By-Laws, presentation of the Chapter Charter by Alan Fertig, and acceptance and installation of the new officers, with the added bonus of a live ocean view of the last Atlas IIAS NROL1 launch. Local NMA Member Wins "Outstanding State President" Award! Marlene Elliott, Donation Chairman for the Miami Valley Chapter of Federally Employed Women (FEW) was awarded the U. S. Women of Today "Outstanding State President" Award at this summer's convention in Boston. This is a highly prestigious award and was only presented to four State Presidents nationwide. Marlene is serving her second term as State President for Ohio Women of Today. Women of Today is a community service organization that performs service projects for many of the organizations in the area and also promotes self-improvement. She has been a member of the Greene County Chapter for over 5 years. Marlene also is Vice-President of the Wright Chapter of the National Management Association, a member of the Women's Recovery Center Board and the Red Cross Emergency Housing Advisory Board. From the Editor... Log on to Learn... (back to top of NMA Breaktime) SUBMIT ARTICLES FOR DECEMBER ISSUE OF NMA BREAKTIME BY NOVEMBER 30! Do you have any activities that you would like to share with other NMA chapters and members?? If so, please send them to me so we can publish them in the next issue of NMA Breaktime. I need all articles and pictures no later than November 30. Sue Kappeler, CM VP MIS [email protected] Don't forget that MANAGE magazine is available ON-LINE ONLY. Visit the NMA Homepage and/or click on the following icon: Use this link regularly to access to useful information for your personal and professional endeavors. CHECK IT OUT! The NMA Board of Directors will meet on November 3, 2004. If you have an issu or idea to share, please notify your assigned director. Access him/her via this link: Director Assignments (back to top of NMA Breaktime) NMA Dates to Remember! October November Page 10 October 2004 October 22 Articles and photos due for November issue of Individual Member News October 31 September R1 Due to [email protected] August M-1P Due at National October 31 - November 3 2004 NMA National Conference Sheraton New Orleans New Orleans, Louisiana November 30 Articles and photos due for December issue of NMA Breaktime October R1 due to [email protected] September M-1P due at National December December 17 Place Professional Development course orders for January classes December 31 November R1 due to [email protected] October M-1P due at National Who Do I Contact at NMA? American Enterprise Programs/Speech Contest Doug Shaw, CM mailto:[email protected] Anniversaries - Chapter 25th & 50th Martha Bear mailto:[email protected] Awards - Group (Chapter/Council) Excellent/Superior/Outstanding Awards Growth Award Professional Development Award Community Services Award Publications Sue Kappeler, CM mailto:[email protected] R1 Reports: Jodeen Sterba mailto:[email protected] Awards - Individual (Chapter/Council) Gold Knight Leadership Silver Knight Martha Bear mailto:[email protected] Awards - Individual (National) Member of the Year Hall of Fame Executive of the Year McFeely Award Sue Kappeler, CM mailto:[email protected] Benefit Programs Credit Card Program Insurance Program Personal Loan Program Martha Bear mailto:[email protected] Board of Directors/Executive Board General Information Meeting Dates Martha Bear mailto:[email protected] Budget/Finance Martha Bear mailto:[email protected] Page 11 October 2004 Certificates Achievement & Outstanding Service Chapter/Council Past Presidents Life Retirement New Member Certificates Robin Furlong mailto:[email protected] Certificates Educational/CEU Karen Tobias mailto:[email protected] Chapter Assistance Chapter Leader Training Kits Dues General Mailing List Chapter Officer Information Robin Furlong mailto:[email protected] Chapter Assistance Invoicing/Accounts Receivable Sheri Kokenge mailto:[email protected] Chapter Assistance Educational Dividend Karen Tobias mailto:[email protected] Communications MANAGE Online Doug Shaw, CM mailto:[email protected] Communications NMA Breaktime Individual Member News Sue Kappeler, CM mailto:[email protected] Executive Management Steve Bailey, CM mailto:[email protected] FaciliSkillsTM Workshop Scheduling Karen Tobias mailto:[email protected] Heritage IMC Information Communications Dues & Conference Information Jodeen Sterba mailto:[email protected] Individual Member News Content & Production Sue Kappeler, CM mailto:[email protected] Leadership Conferences Programming Sue Kappeler, CM mailto:[email protected] Leadership Conferences Registration Sheri Kokenge mailto:[email protected] MANAGE Magazine Online Doug Shaw, CM mailto:[email protected] Management Week In America Doug Shaw, CM mailto:[email protected] Marketing NMA Steve Bailey, CM mailto:[email protected] New Courses McGraw Hill Publishing Karen Tobias mailto:[email protected] NMA Breaktime Sue Kappeler, CM mailto:[email protected] Membership Chapter Life Retired Members Robin Furlong mailto:[email protected] Page 12 October 2004 New Member Packets Membership Individual Members Sheri Kokenge mailto:[email protected] National Conference Planning Operations & Speaker Arrangements Doug Shaw, CM mailto:[email protected] National Conference Registration Sheri Kokenge mailto:[email protected] Order Placement Professional Development Recognition/Jewelry/Merchandise Susie Watkins mailto:[email protected] Professional Development Certificate in Management Studies Certificate in Management Instruction Certification/Accreditation CEU (Continuing Education Units) Programming Course Approval for Non-NMA Courses Karen Tobias mailto:[email protected] Speakers Consultants Sponsored Speaker Karen Tobias mailto:[email protected] Tax Information Martha Bear mailto:[email protected] Web Services NMA's Web Site NOW Webservice Chapter/Council Home Pages Email Sue Kappeler, CM mailto:[email protected] Page 13
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