Lessons from the Field 2015 The LGT Venture Philanthropy Accelerator Program LGT Venture Philanthropy Established in 2007, LGT Venture Philanthropy (LGT VP) is a global impact investor supporting organizations with outstanding social and environmental impact. LGT VP’s local teams in six world regions are committed to improving the quality of life of less advantaged people in developing and emerging countries. It focuses on education, health and sanitation, agriculture and forestry, renewable energy, and information & communications technologies. LGT VP provides grants, debt and equity, transfer of business and management know-how, and access to relevant networks. To date, it has invested and donated more than USD 55 million and sent over 100 ICats Fellows into 50 organizations that have improved the lives of over five million people. On average, LGT VP invests between USD 200 000 and 10 million in each portfolio company over the course of three to seven years. Institutional and individual clients benefit from the experience, systems, processes and networks built by implementing the philanthropic engagement of LGT VP’s founder, the Princely Family of Liechtenstein/LGT. In 2014, LGT VP received the Sustainable Investment Award in the category “Best Social Impact Investor”. www.lgtvp.com The DOEN Foundation The DOEN Foundation believes that a green, socially-inclusive and creative society is possible. DOEN promotes people and enterprises that take the lead in the field of sustainable, cultural and social innovation with revenues of the Dutch Postcode Lottery. DOEN offers these people financial support and brings them together to connect them. www.doen.nl The LGT Venture Philanthropy Accelerator Program 3 Introduction Social enterprise and impact investing are new approaches to As one of the earliest impact investors in the region, and one addressing the world’s most pressing social problems that have of the first to launch a social venture accelerator for Southeast gained significant momentum over the past decade. Despite Asia, LGT Venture Philanthropy is pleased to share the results the increasing resources and attention directed to these topics, and lessons learned from the first three years of its Accelerator building a steady stream of sustainable, effective, and scalable Program. It is our hope that these practical insights help aspiring social investments remains a major challenge for investors in incubators and accelerators to determine the approach they many parts of the globe. Towards this end, social impact incu- take in engaging the early-stage social enterprise market. In bators and accelerators play an important role in preparing the addition, we hope that this report adds to the existing body pipeline. In Southeast Asia particularly, social incubators and of knowledge about social enterprises in Southeast Asia, and accelerators have just begun to take off. Thus, best practices sparks meaningful discussion, and more importantly, action are still being developed, and learnings still being distilled. that moves the industry and region forward. With our compliments, The LGT VP Accelerator Program Team Our Accelerator Fellows Hanna Ebeling, David Le, Steven Lee, Salman Shah (Batch 2012); Ashley Lewis, Marlene Mueller, David Soukhasing, Shuyin Tang, Elena Crescia, Graham Day, Nicolas Demeilliers, Andrea Piazza (Batch 2013); Juan Pablo Arias, Clover Duan, Hub Langstaff, Ivan Topalov, Yoshitaka Tabuchi (Batch 2014); Damien Durand, Matthew Whalen, Tuan Pham (Batch 2015) Special Thanks To The DOEN Foundation for their partnership and financial support Contact En Lee, Head Asia-Pacific, LGT Venture Philanthropy [email protected] David Soukhasing, Investment Manager Indonesia, LGT Venture Philanthropy [email protected] 4 The LGT Venture Philanthropy Accelerator Program Situation – Challenge – Hypothesis Situation ■■ Institutional impact investing funds begin looking at At the end of 2011, LGT Venture Philanthropy (LGT VP) was USD 200 000 opportunities and up – mainly for practical/ faced with a strategic dilemma in Southeast Asia – namely, economic reasons – which leaves a huge “scale-up” gap that after three years of active deal sourcing, LGT VP had only invested in three organizations (out of ~300 screened). that most early-stage enterprises cannot cross ■■ Potential investees typically lacked: Local incubators and social enterprise promoters lack connections to the impact investment world. They have usually never raised institutional capital, and thus do not understand ■■ A basic track record for the business model, financial sustainability, or impact; what is needed to be “investment-ready” and often do not ■■ Sufficient documentation to clear an institutional due have international business experience ■■ A strong management team. diligence process; and/or Hypothesis ■■ Investing in early-stage companies will enable LGT VP and its These challenges were not unique to LGT VP. Other impact co-investors to support more companies in Southeast Asia investors were having similar trouble placing capital, due to over the long-run via: the nascent state of social enterprise in the region. ■■ ■■ LGT VP needed to either wait passively for the market to Knowledge transfer between LGT VP team, portfolio organi zations, and local cooperation partners develop, shift its focus towards more mature, commercial ■■ deals, or fundamentally change its approach to social enterprises in the region. Follow-on investments into successful early-stage investments Growth in the social enterprise pipeline, created by more effective accelerators and incubators in the region ■■ Providing more customized, hands-on support will enable the faster transfer of skills and know-how between the The challenge ■■ Accelerator Fellow and organization, thus resulting in a typically between USD 5 000 –25 000 – via business plan ■■ higher success rate for scale-up/follow-on investment Funding available for early-stage social enterprises is ■■ Working in partnership with local social enterprise pro- competitions, entrepreneurship awards, etc. – paired with moters and incubators in the region will help build the minimal capacity-building support social enterprise and impact investing ecosystem, leading to When provided, capacity-building support to enterprises better incubation programs, more inspiring success stories, and additional funds/talent flowing into the space tends to lack customization; 1:1 mentoring happens infrequently, and the advisor is usually very disconnected from ■■ day-to-day operational realities LGT VP, a major impact investor in Southeast Asia, will help raise awareness for the need for more early-stage interventions and support through creating an Accelerator Program The LGT VP Accelerator Program provides critical early-stage support Idea/Start-up phase 0.5 – 2 years Social/financial impact Early phase 1– 5 years Expansion phase 3 –7 years LGT VP Accelerator investment area LGT VP Core investment area Angel investors 10k – 200k Expansion funding 200k – 10m Mature phase 7 years + With early stage support Without early stage support Financial support (USD) Grants, seed funding 2k – 10k Intellectual support Mentoring, business plan writing, strategy consulting Institutional funding 10m + Organizational capacity – building, HR, systems and infrastructure Research & Development Source: LGT VP, 2015 5 Solution To address the challenges described above, LGT VP developed The Accelerator Program was launched in four countries: the an Accelerator Program for early-stage social enterprises, to Philippines, Thailand, Vietnam and Indonesia. LGT VP partnered provide funds of up to USD 50 000 in grants, loans, convertible with one key local social enterprise promoter/incubator in each debt, or equity, as well as hands-on support from an Accel- country to identify, select, and support social enterprises, i.e. erator Fellow for 12–24 months. Accelerator Fellows, with xchange (Philippines), ChangeFusion (Thailand), CSIP (Vietnam), typically 5–10 years’ business experience, provided a mix of and GEPI (Indonesia). LGT VP aimed to work closely with local financial management, strategy consulting, and day-to-day partners in selecting and supporting organizations, so they operational support to investee organizations – helping them could see firsthand how impact investors evaluate and manage to unlock the next level of growth and impact. deals. Accelerator Fellows 1 were typically based in the offices 1 of the local partner, whenever not on-site with the portfolio organizations, ensuring maximum interaction and knowledge exchange with the local partner/team. Overview of LGT VP’s Accelerator operations in Asia China Transi.st Shangri-La Farms Vietnam CSIP Tòhe Ecolink Shanghai Hanoi Manila Bangkok Singapore Jakarta LGT VP Investment Manager/Accelerator Fellow 1 Portfolio company / local partner Phillipines Xchange One Renewable Energy SUGRUVI Thailand Hilltribe Organics Grassroots Innovation Company ChangeFusion NHRCP Indonesia GEPI Source: LGT VP, 2015 An Accelerator Fellow was a new role created especially for the Accelerator Program. Candidates were recruited via LGT VP’s ICats Fellowship Program for a 14-month stint, wherein they would act as country-based point people for the Accelerator Program, responsible for screening, executing, and managing deals on an ongoing basis. 6 The LGT Venture Philanthropy Accelerator Program Results ■■ In 2012, LGT VP invested in six early-stage organizations Growth of Accelerator Program batch 1 investees across three countries ■■ In 2013, LGT VP focused on portfolio management and 2011 expanding the Accelerator Program to China and Latin 2012 America, investing in a total of three new organizations ■■ Investing activity in Southeast Asia resumed in 2014, with two new investments. Another investment was also made 842 1211 2013 1375 2014 in Latin America. ■■ 587 0 In 2014, our first Accelerator Program investment, SUGRUVI, 5000 Beneficiaries received follow-on funding of approx. USD 250 000, thus 10 000 15000 Revenues (in USD ’000) 20 000 25000 Source: LGT VP, 2015 graduating into our core portfolio. ■■ We consider our first batch of Accelerator investments, i.e. those made in 2012, to be largely successful, looking at where they are today: ■■ Accelerator Program deals 4 out of 6 have received follow-on investment, 1 (SUGRUVI) from LGT VP and 3 (Pensook, NHRCP, GIC) 25% from other institutions. ■■ 1 organization (Pensook) has been successfully exited, with full repayment of our loan in June 2014 ■■ 3 are currently profitable; 2 are on track to reach profitability by 2015; while 1 is struggling financially ■■ Deals by geography 67% 8% Since 2011 (baseline year), the total number of bene Southeast Asia ficiaries of the first Accelerator Program batch 1 has Latin America China grown at a 3-year CAGR of 22%, while total revenues have increased at a CAGR of 33%. 25% Deals by instrument 67% 8% Convertible debt Debt Equity The Accelerator Program by the numbers 8 12 19 549 4 640 1 17% No. of countries invested in 58% No. of Acceleratees 8% Deals by sector No. of Accelerator Fellows Total invested (USD ‘000s) No. of ICats days invested Not including Pensook, which was exited in June 2014 17% Agriculture Renewable energy/ Environment Health Education Source: LGT VP, 2015 7 Our partners Shaping legislative agendas Our local partners have also made great strides, each in Social enterprises are beginning to feature on legislative their own way, in increasing their impact and shaping the agendas in the region: ecosystem in Southeast Asia: Vietnam In 2014, the Vietnamese government approved revisions to Vietnam’s Enterprise Law which for the first time ChangeFusion, our local partner in Thailand, collaborated provides a legal definition of social with the Rockefeller Foundation to establish a grant facility enterprise and grants social enterprises to support accelerator and incubator initiatives in Southeast a number of specific rights. Asia. In 2014, ChangeFusion also set up B-KIND, Thailand’s first ESG fund, which donates 0.8% of the fund to venture Thailand philanthropy investments each year. In 2015, the Thai government is expected to approve the Social Enterprise Promotion Act, which will provide various incentives for social enterprises and supporting institutions. CSIP, our local partner in Vietnam, held the first Vietnam Social Investment Forum in 2013, convening stakeholders from social enterprise, investors, non-profits, business, and government. Xchange, our local partner in the Philippines, has grown its portfolio from two venture philanthropy investments in 2012 to seven in 2014. GEPI, our local partner in Indonesia, helped set-up the Angin Fund, an angel investment fund for high impact ventures, seeded by Indonesian HNWIs. 8 The LGT Venture Philanthropy Accelerator Program Since 2012, various local and international impact investment / venture philanthropy firms have entered the Southeast Asian market: ■■ International institutions still tend to focus on growth-stage ■■ Encouragingly, more local / philanthropic institutions have opportunities, seeking to invest USD 300 000 or more entered the idea formation and start-up phases, providing between USD 10 000 to USD 300 000 in funding Overview of the Southeast Asian Social Investment Landscape Idea formation 10k –100k Regional Players Start-up 100k –300k Grow 300k –1m Scale 1m – 5m Mature/Exit 5m –10m LGT Venture Philanthropy British Council Accion Venture Lab Bamboo Finance GSVC responsAbility Leapfrog Investments Unitus Impact Aavishkaar Pioneer Fund Omidyar Network Philippines Xchange Venture South Int’l Ideaspace Indonesia Kickstart Ventures Peace and Equity Foundation mesoImpact Finance Angin Fund/GEPI PT SEI Grassroots Business Fund UnLITD INDO Fauna & Flora Foundation Root Capital Vietnam CSIP Vietnam Business Challenge Fund Oxfam Impact Fund Thailand UnLTD TH Bamboo Finance Change Ventures TSEO GLAB Active social investor in sea, pre-2012 Active social investor in sea, post-2012 Source: LGT VP, 2015 9 Learnings Sourcing ■■ USD 50 000 can work as an initial investment, but early- Though LGT VP has a much higher pass rate with the Accelerator stage investors should study the organizations’ cash Program than with its core investment activities (8 out of ~200 flow requirements, and be prepared to invest another evaluated = 4% vs. <1% for core), it was still more difficult than USD 100 000 – 250 000 within the next 6-12 months to expected to find viable early-stage investment opportunities: maintain the pace of growth even as the next fundraising ■■ round takes place. 35% of applicants were too early-stage, and/or did not yet have a viable business model/solution ■■ Deal structuring can sometimes be constrained by local laws, ■■ 32% had unconvincing social impact and/or business models e.g. it is difficult for foreign entities to make small equity ■■ 19% did not have a clear path or intention to scale investments in Indonesian companies; foreign entities are not allowed to lend to Chinese companies. Investment process /deal structuring ■■ Equity was challenging in many countries due to foreign On the other hand, we saw that our “usual” investment ownership restrictions and registration requirements with process was not suitable for early-stage deals – expectations local regulatory agencies. Whilst not impossible, it would regarding information availability, level of detail in planning, only make sense for larger deals. and strength of management pre-investment needed be adjusted downwards according to the organizations’ maturity. ■■ A common issue for most of our accelerator investees and partners was the length of our due diligence process, which took on average eight months from initial screening to deal closing. ■■ However, through our due diligence process, the organi zation typically gained significant learnings about stronger financial management, better strategic thinking, and future planning. ■■ Also, having us as an investor sent a positive signal to other investors that the organization had passed our rigorous due diligence process. ■■ ■■ Deal terms should be aligned with the duration of the Acceleration Program ■■ For the first batch of acceleratees, we issued loans with a 5-year term, even though the average length of our accelerator engagement is only 24 months. For subsequent investees, we structured convertible loans with a 3-year term, in order to reduce the time between the end of acceleration and when the financing comes due. ■■ We used convertible debt for the majority of our accelerator investments, as it is usually allowed even where equity is difficult, yet still allows participation in the upside. 10 The LGT Venture Philanthropy Accelerator Program Acceleration ■■ It took more time and effort than we initially expected to Overall ■■ provide hands-on support to organizations: ■■ sector. Entrepreneurs have many advisors but few people who can execute. Many of our acceleratees have struggled Language and distance barriers were a significant challenge to attract and retain high quality talent. to our work – e.g. for a few of our acceleratees in the first batch, the CEO was the only English-speaking team member, Lack of talent is a key hindrance to growth in the social ■■ Accelerators form only part of the answer. To unlock true making the setup more conducive to high-level strategic and sustained growth in the SE sector, the following must advisory rather than hands-on acceleration. Subsequently, become increasingly available: we sought to invest in companies with at least a few ■■ English-speaking team members, to enable a deeper level of acceleration. ■■ management are most lacking; ■■ ■■ with institutional investors – financial management, stra■■ Success stories as models for others to follow; and that we work on constantly with majority of our portfolio ■■ Networks that pay it forward. It takes months, if not years, to change mindsets and dem onstrate results – “acceleration” in Southeast Asia is as much about funding the entrepreneurial team’s business education as it is about growing the company per se. ■■ While the Accelerator Fellows’ support was invaluable to our portfolio organizations, it was somewhat disruptive to have them switch out every 14 months (average term of an ICats Accelerator Fellowship). Continuity is key. ■■ Early-stage companies are still likely to pivot several times before finding the “right” model that scales – if it scales at all – a process that requires time, deep pockets, and high levels of commitment. ■■ Investors in early-stage ventures in Southeast Asia should not expect organizations to have “figured out” their business models and be wary of organizations that say they have done so! ■■ Admin/support services such as quality bookkeeping, legal, fundraising, etc.; tegic thinking, and structured communication are aspects organizations. ■■ Capital – patient capital for organizational development/ capex, but also working capital debt for order fulfilment; Most entrepreneurs in our program lacked the skills or experience necessary to scale their businesses, or to work Talent – usually marketing/sales, operations and financial Investors should ideally have USD 100 000 to 250 000 in additional/contingency funds lined up to cover OpEx while the company pivots to find a profitable and scalable model, and the management team comes up to speed on better business practices. 11 Recommendations Define Success Be clear about the accelerator’s definition of success: is it the number of organizations supported, or trainings conducted; is it growth in sales or impact per annum; is it achieving breakeven or profitability; the amount of follow-on funding raised; awards received? “Going wide” vs. “Going deep” Decide whether you will “go wide” (reach many with a more standardized program) or “go deep” (reach a few with a more individualized program) – this has implications on acceleration program design and resource allocation. Do the 10x test When selecting an organization for acceleration, do the 10x test – “Can I imagine this business model / management team scaling-up their sales and impact by at least 10x?” Acceleration takes time Two years is the minimum length of engagement in order to fully realize results; in most cases, the ideal time horizon for proper acceleration work should be closer to three years. Don’t forget the basics Work on developing a network of trusted service providers, e.g. accountants, lawyers, etc., to ensure that organizational “basics” are adequately addressed. Learn from one another Create opportunities for your portfolio organizations to be able to meet and share experiences – some of the best insights and ideas can come out of such encounters. It takes a village Time should also be invested in building an engaged community of potential investors, volunteers, advisors, advocates, promoters, etc. Share, share, share Talk about successes; talk about failures; talk about things that went “just OK.” Spread the word about great organizations doing great work. Your experiences might just serve as the building blocks for someone else’s next endeavor. 12 The LGT Venture Philanthropy Accelerator Program Annex A Overview of LGT VP’s Accelerator Investments Investment Size (USD) Investment Type Date Closed Enables subsistence farmers to plant, process, and sell cassava 30 000 Debt July 2012 Environment Diving school wherein students learn how to dive whilst carrying out coral reef rehabilitation and protection projects 14 000 Debt July 2012 Thailand Healthcare Chain of affordable primary health clinics, linked to retail stores selling healthy food products 50 000 Convertible Debt July 2012 Grassroots Innovation Company (“GIC”) Thailand Agriculture Promotes and enables organic agriculture by building / educating farmer networks 50 000 Convertible Debt July 2012 Ecolink Vietnam Agriculture Organic tea company that provides ethnic minority communities with sustainable livelihoods 35 000 Convertible Debt August 2012 Tòhe Vietnam Education Provides art therapy to less-advantaged children in social protection centers; produces and sells lifestyle products with these illustrations to fund programs 40 000 Convertible Debt August 2012 Vitalius Colombia Nutrition Produces and sells vitamin & mineral enriched raw cane sugar, a basic staple of low income families in Colombia 50 000 Convertible Debt October 2013 Bive Colombia Healthcare A health membership network that unlocks quick and affordable access to private sector care for low income families 50 000 Convertible Debt October 2013 Shangri-La Farms China Agriculture Helps connect farming communities to markets by providing product development, processing, marketing and sales support 50 000 Convertible Debt December 2013 One Renewable Energy Enterprise, Inc. (“OREE”) Philippines Renewable Energy Rural electrification: Distributes solar lamps 50 000 and installs solar water pumps; Commercial: Designs, installs, operates and maintains solar PV systems Convertible Debt July 2014 Mukatri Colombia Agriculture Manufacturer of sweets, cookies, sauces and marmalades made out of ecologically harvested Amazonian fruits. 50 000 Debt August 2014 Hilltribe Organics (“HTO”) Thailand Agriculture Provides marginalized Hilltribe communities with livelihood opportunities, by rearing chickens that produce free-range, organic eggs 80 000 Equity October 2014 Name Location Focus Area Description Sustainable Growth for Rural Venture, Inc. (“SUGRUVI”) Philippines Agriculture New Heaven Reef Conservation Program (“NHRCP”) Thailand Pensook 13 Use/s of funds ICats Support Key Achievements Purchase a truck; additional processing equipment Developed a monthly reporting template; created financial model to plan expansion and evaluate CapEx options; connected CEO to new business opportunities SUGRUVI has raised a total of USD 350 000 in additional funding from local and international partners since LGT VP first invested; Revenues have doubled while the number of beneficiaries has quadrupled since 2011. Purchasing additional equipment; sales and marketing Developed an effective financial monitoring and reporting template; assisted in successfully applying for additional funding Continuous growth in the number of students and reef area under care, in line with or exceeding targets; Significant increase in publicity through social media and press coverage in 2014. Setting-up a second clinic Financial management and planning; designing social impact management framework Opening of 2nd and 3rd clinics in Bangkok and Chiang Mai in 2013; Recruitment of key local management team including a Director of Operations, Chief Doctors for the two new clinics, Nursing staff, and clinic managers. Increase fertilizer manufacturing capacity We were of limited utility to the company due to language barriers and limited opportunities to interact with the CEO Commencement of strategic partnership with the Thai Social Enterprise Office (TSEO) in 2014 to develop new products and be a preferred consulting services provider. Obtain organic certification and expand tea/ginger processing facilities Supported implementation of strategy planning processes; improved financial management Completed organic certification in additional tea growing area; Secured additional financial support from Swiss NGO Helvetas and French NGO SIDI. Hire a sales manager and a production manager, open a new shop in Hoi An, and attend an international gift fair Connected Tohe to potential clients; engaged two long-term, full-time pro-bono sales and marketing professionals to support Tòhe Opened 2 new shops in Hanoi and entered Ho Chi Minh City and Hoi An markets; entered into first long-term distribution agreement with a German fair-trade retailer in 2013 Working capital for sales pilots Developed an effective financial monitoring and reporting tool; heavy support on sales channel analysis Developed intervention plan to optimize the company’s cost structure. Mentored CEO on formal business practices to track the company’s performance Expansion of sales team; working capital for sales on credit Developed an effective financial monitoring and reporting tool; developed system to track credit portfolio and collection strategy Led successful proposal to raise USD 500 000 from Swiss foundation. Developed KPIs for managing loan portfolio and effectiveness of collection strategy. Recruiting additional sales executives to expand distribution channels Introduced resources/contacts, especially several sales leads. Improved financial management and reporting. Working capital Developed a detailed cash flow projection template; created a financial model for a new business opportunity; assisted the company in developing a logo / marketing materials Raised USD 150 000 in additional funds from a local institutional investor New packaging equipment and inventory to expand capacity in factory. Helped implement a new accounting and financial reporting system; Implemented new factory inventory processes. Implementation of accounting system for accurate and timely reporting of sales and costs. Optimized production lines by reducing waste, cost and product defects. Purchase of chicks, as well as payment for feed and vaccination costs; CapEx Financial management; sales and marketing; exposure within social enter-prise community Onboarding of nearly all major retailers in Thai-land within one year; Successful close of first external funding round in Q4 2014 14 The LGT Venture Philanthropy Accelerator Program Annex B Selected responses from our investees Question Avg. Score / Rating (out of 5) Comments Were your expectations met? Why or why not? 3.67 LGT VP’s support was good, but sometimes we were not ready to follow the advice – maybe no time or no people to do the tasks or finish the project. Would you recommend LGT VP to another enterprise? 4.25 The advising help we have received made us step back and evaluate our program in more detail; write down a lot of the plans and business ideas we had been talking about; set realistic goals, and strive to achieve them. Also of course the financial support received greatly increased our ability to purchase needed materials and hire on additional administrative team members. All financial help is useful for any company; LGT VP provides opportunity for companies trying to do “good” or necessary activities that banks or other lending companies may not consider when coming to lend out money. Not just financial assistance, but hand-holding is part of the journey. Would you recommend LGT VP to another enterprise? Expert in local language; local experts that understand the Asian situation. Connection and partnership for business growth; sponsored networking and collaboration among SEs in the program. Promotion and marketing of investees, increasing their profile in Asia and the world at large. Selected responses from our local partners Question Avg. Score / Rating (out of 5) Comments What were the most valuable things you gained or learned from participating in the Accelerator Program? A strong regional accelerator network + helpful and committed ICats + knowledge sharing What was missing? What could have been done better? Not that anything was missing, but the tone of engagement should have been qualitatively different. In practical terms that would mean less time on pre-close DD and a lot more capacity-building post-close. Investment process We developed a “Deep Dive” experimental initiative that attempts to more aggressively address capacity gaps in investee organizations. The ICats should also be reconsidered. Short-term deployments of skilled volunteers can be disruptive for a startup that doesn’t yet have a well-established approach to change management. This risk can offset a lot of the benefit that an ICat delivers. Ability to speak and use local language will be useful. LGT VP could document and share lessons learned from various cases in Southeast Asia to build a stronger knowledge base in the region. The Accelerator Program can be more open to support social enterprises that come from backgrounds other than business. Would you recommend LGT VP to other social enterprises? Why or why not? 4.33 LGT VP team is reliable and committed. The financial support size is suitable for social enterprises. However the funding / investment procedure took a bit long. There has been nothing to suggest that LGT VP is anything but an excellent impact investor, but the investee needs to be at an appropriate level of maturity to be able to maximize LGT VP’s potential impact. “LGT Venture Philanthropy has provided us with the right support at the right time: collateral free loans, business advice, technical support, and access to their networks, all helping to raise Tòhe’s efficiency and competitive advantages.” Ms. Tran Thanh Loan, CEO of Tòhe in Vietnam LGT Venture Philanthropy Färberstrasse 6, CH-8008 Zurich Phone +41 44 256 81 10, [email protected] www.lgtvp.com
© Copyright 2024 Paperzz