Your Guide to Living Off Campus Off Campus Student Services We lco me to ALLSTONBRIGHTON ROXBURYDORCHESTERSOUTH BOSTONNORTHEASTERN ROSLINDALEMALDEN CHARLESTOWNCAMBRIDGE MISSION HILLBROOKLINE SOMERVILLEJAMAICA PLAIN BACK BAYEAST BOSTON SOUTH ENDFENWAYKENMORE Connecting you from Campus to Community Off Campus Student Services Off Campus Student Services is dedicated to supporting your needs as an off-campus or commuter student. We offer a number of resources (like this handy guide), special programs and events to help you stay connected to campus, and serve as a link to your new neighborhood. . We can help with landlord issues, keep you informed on renter’s rights and responsibilities, and assist you in searching for off-campus housing. We are located in the Curry Student Center, Room 226 or online at www.northeastern.edu/offcampus and [email protected]. Residing off-campus is no reason to be less active in life on campus. Attend campus events and stay informed by signing up for our e-newsletter. Want to learn more about your new surroundings or understand your tenant rights? Our Community Ambassadors can help you meet your neighbors, learn about city resources, and assist with tenant issues. Community Ambassadors Community Ambassadors are Northeastern students who live in the local neighborhoods that surround campus. They work for Off Campus Student Services to help you stay connected to campus, assist with tenant issues, and help you get involved in your new neighborhood. Have a question? Contact your Community Ambassadors at [email protected]. STAY INFORMED! Sign up for our monthly e-newsletter and explore our website at www.northeastern.edu/offcampus Visit our office in 226 Curry Student Center Write us at [email protected] Follow us on Twitter www.twitter.com/nuoffcampus Like us on Facebook at www.facebook.com/nuoffcampus CONTENTS Where to Live? 4 Get to Know the Area Boston Neighborhoods Finding an Apartment 7 Before You Begin The Apartment Search Off-Campus Housing Database Subletting Rental Scams Apartment Safety Codes and Inspections Stay Clean and Infestation Free Apartment Safety and Security Renter’s Insurance Personal Safety Alcohol and Other Drugs Sexual Assault Safety Escorts Safe Haven NU Alert Getting to Campus/ All Roads Lead to NU Understanding Your Lease 13 Leases Defined Top 10 Points to Check Paying the Rent Security Deposits Renter’s Rights and Responsibilities Landlord Rights Eviction Off-Campus Living 101 Health, Safety, and Security 33 20 Explore Your New Neighborhood Move-In Day Rental Unit Standards Be a Good Neighbor Get Involved in the Community Live • Shop • Eat Boston Smartphone Apps Complete Resource Guide 27 What Every Off-Campus Student Should Know 29 44 Apartment Condition Checklist Apartment Hunting Checklist Housing Code Checklist Roommate Selection Worksheet Guide to Subletting Northeastern Directory City of Boston Directory “I AM northeastern” Stay Connected to Campus 41 MBTA Information Parking Services Biking in Boston 51 Curry Student Center Campus Activities and Organizations Campus Recreation Dining Options Co-op Connections Living with Roommates Northeastern Code of Conduct Responsible Party Hosting Moving Out Where to Go When Problems Arise School Closings and Alerts 3 Get to know the area For more details on the neighborhoods in and around Boston, visit www.cityofboston.gov/neighborhoods. N W Malden E Charlestown S East Boston Somerville Cambridge Allston Back Bay South End Kenmore Fenway South Boston Northeastern University Brighton Mission Hill Brookline Roxbury Dorchester Jamaica Plain Roslindale West Roxbury Hyde Park 4 Neighborhoods in Boston Neighborhoods outside Boston Where to Live? Boston Neighborhoods Boston offers a tremendous variety of communities in which to live. The city is divided into many neighborhoods, each of which has its own character. For more information on Boston neighborhoods, go to www.cityofboston.gov/ neighborhoods. For a cost comparison of average rents by neighborhood, visit www.neu.edu/offcampus/getstarted. Allston/Brighton • Home to: Commonwealth Ave and variety of apartment buildings and styles • Neighbors: Mostly students (BU, BC) • Proximity to campus: 3 miles • T Access: Green Line “B” and “C” trains • Commute to Campus: 30 minute train ride Back Bay • Home to: Boston Public Library, Newbury Street, and the Prudential Center • Diverse and trendy shopping • Victorian brownstone architecture, higher rents • Neighbors: Mostly professionals and some students (NU, Emerson) • Proximity to campus: 1 mile • T Access: Green Line (all trains) and Orange Line • Commute to Campus: 15-20 minute walk or 10 minute train ride Fenway • Home to: Symphony Hall and the YMCA • Neighborhood closest to NU • Mix of private condos and student apartments • Neighbors: Mostly students (NU, Berklee, Boston Conservatory) • Proximity to campus: Less than .25 miles • T Access: Green Line “E” train • Commute to Campus: 5 minute walk Jamaica Plain • Home to: JP Licks and the Arnold Arboretum • Variety of housing and a strong sense of neighborhood • Neighbors: Mostly families • Proximity to campus: 3 miles • T Access: Green Line “E” train and Orange Line • Commute to Campus: 15 minute train ride Kenmore-Fens • Home to Fenway Park, the CITGO sign, and the “Fens” recreation area • Larger apartment buildings • Neighbors: Mix of students (NU, BU), families, and young professionals • Proximity to campus: 1 mile • T Access: Green Line (all trains except “E”) • Commute to Campus: 15 minute walk or 15 minute train ride 5 Mission Hill • Home to: Mission Church and Fitzgerald Park • Triple decker apartments • Neighbors: Diverse population of students (NU, Wentworth, Mass Art) and long-time residents • Proximity to campus: 1-2 miles • T Access: Green Line “E” train and Orange Line • Commute to Campus: 15-20 minute walk or 5 minute train ride South End • Home to: Boston Medical Center and Boston Center for the Arts • Victorian style brownstones • Neighbors: Mix of families, young professionals and some students • Proximity to campus: 1 mile • T Access: Orange Line • Commute to Campus: 10-15 minute walk or 5 minute train ride 6 FINDING AN APARTMENT 7 Before You Begin Your Search • What is your budget? What can you afford? Don’t forget about utilities. • Do you have a co-signer? • Do you want to live alone or share space and expenses with a roommate? • How many roommates do you want? • How close to campus do you need to be? How will you commute? Consider any associated costs(T-Pass, gas, parking, etc.)? • Do you have furniture? Note most apartments in the Boston area are unfurnished. • What amenities are priorities: air conditioning, laundry facilities, extra storage? • Have you identified a reputable realtor? Most landlords list their properties with real estate agents. who typically charge a “broker fee,” equivalent to one month’s rent. apartment hunting checklist Get It Online To make sure you cover your bases download our Apartment Hunting Checklist at www.neu.edu/offcampus/getstarted. the apartment search Off-Campus Housing Database The best place to begin your search is to use Northeastern’s FREE Off-Campus Housing Online database. NU students can search and post apartment listings, look for NU roommates, and find our list of preferred realtors. Follow these steps to register and use the database 1. Go to northeastern.edu/offcampus/apartment 2. Click on the Search/Post button 3. Go to ‘Register’ in the top right-hand corner; Select ‘Northeastern University Community Members’ 4. Use your Husky e-mail address and create an account (make sure you complete the entire registration form!) You will receive a confirmation link in your inbox. 8 Don’t have your Husky email yet? Register as a “Guest” 1. If you are an incoming student or parent of a current student, register as a ‘Guest’ 2. Complete all the information on the registration form. 3. Allow 2-3 business days for your guest privileges to be verified and your account activated. A guest account is only good for 30 days. Navigating the Database Properties Search for available properties under the ‘Properties’ tab. If you have a sublet, you can also post it here. 1. Narrow your results by applying filters with your preferences such as budget, neighborhood, number of bedrooms, building type, etc. 2. Under ‘Advanced Search,’ indicate your desired Move-in date. 3. Click ‘Email’ or ‘Contact Info’ to message or call the property lister for more information. Roommates Looking for roommates or someone to sublet your place? Make a Roommate profile! List your social habits, cleanliness and other preferences. Once your profile is set, other NU students can message you about living with you or subletting from you. You can also view the profiles of others and message them. 1. Need a place? a. Go to the ‘Roommates’ tab. b. Search for roommates who ‘Have a Place.’ c. Go to the ‘Properties’ tab and filter your search by selecting ‘Sublet’ 2. Have a place? a. Go to the ‘Properties’ tab. List your property for rent. Specify rent, location, dates, any pictures, etc b. Go to the ‘Roommates’ tab, search for roommates who ‘Need a Place.’ Beyond Boston Going on Co-op? Need housing or roommates outside of Boston? Select the ‘Beyond Boston’ tab. 1. Click on “Beyond Boston” and view the message board options. 2. Find a listing that pertains to your needs and reply via e-mail. 3. Post your own message by clicking the ‘Add Board Post’ button. Agents/Brokers 1. Go to the ‘Agent/Broker’ tab to find preferred area realtors. 2. Give some a call and indicate your budget, neighborhoodpreference, number of bedrooms etc. 3. Make an appointment to view available apartments. 9 Subletting To sublet is to rent your apartment to someone during your own lease term. Note if you chose to sublease your apartment, you remain on the original lease and continue to be responsible for all lease provisions. Some leases prohibit subletting. Check with your landlord first about his/her requirements or procedures, and get your landlord’s permission–IN WRITING– before subletting! You are still responsible for the actions of the sub-lessee (the person to whom you are subletting), so make sure everyone signs a sublet agreement. Keep in mind the sublease agreement does not replace your original lease. The landlord has the right to approve any sub-lessee. Some landlords may charge you a fee when you sublet, which is perfectly legal. Don’t forget to post your sublet information on our Off-Campus Housing database under the Properties tab. Guide to subletting Get It Online For helpful tips to Subletting please download our Guide to Subletting at www.neu.edu/offcampus/getstarted. RENTAL SCAMS - Buyer Beware! Internet web sites and other third party rental resources are great for searching for roommates, apartments, and subletting. However, there is no guarantee they are free from scams. Be cautious when completing transactions with prospective roommates, tenants, landlords, etc. Learn about common scam techniques and avoid becoming a victim. Here are some guidelines to help keep you scam free: • Deal locally with people you can meet in person. • Never rent a place you can’t view in advance. • Never wire funds via Western Union or MoneyGram. • Never make payments in the form of cash • Never give out financial or personal information such as social security numbers, bank account numbers, or credit card information. • Be mindful of fraudulent checks and money orders. 10 APARTMENT SAFETY CODES The Massachusetts State Sanitary Code is a set of regulations developed to protect the health, safety, and well-being of occupants of any dwelling. A summary of these requirements can be found at www.cityofboston.gov/isd/housing/sanitary.asp. Look carefully at the following in any property you are considering renting: • Structural elements- Landlords must maintain the foundation, floors, walls, doors, windows, ceilings, roof, staircases, porches, chimneys, and other structural elements in good repair. • Electricity and wiring- All rooms, except kitchen and bath, should have either two outlets or one outlet and one light fixture. Kitchens must have one light fixture and two outlets while baths must have one light fixture. • Ventilation- There must be windows or mechanical vents in every room. • Safety exits- The law requires two exits that are free from obstruction and secured from inside. • “No More Than Four”- Boston Zoning Code prohibits more than four full-time undergraduate students living in one unit, regardless of its size. 11 Rental Inspections Landlords are required by law to have their rental units inspected for compliance with the State Sanitary Code within 45 days of a new tenancy. Check past inspection records for your property at www.cityofboston.gov/isd/housing/ certunits.asp. If your property has not been inspected, ask your landlord to have it done, or request an inspection by calling Inspectional Services (ISD). Don’t fall prey to unscrupulous landlords! Utilize the resources below or at the end of this guide if you have questions, need advice, or require assistance. Off Campus Student Services 226 Curry Student Center www.northeastern.edu/offcampus 617.373.8480 Boston Rental Housing Center 26 Court Street, 1st floor www.cityofboston.gov/rentalhousing 617.635.4200 Inspectional Services Department (ISD) 1010 Massachusetts Ave, 5th floor www.cityofboston.gov/isd 617.635.5300 housing code checklist Get It Online Make sure your housing options are up to code, download our helpful Housing Code Checklist at www.neu.edu/offcampus/getstarted. 12 UNDERSTANDING YOUR LEASE 13 leases defined The most common rental agreement is a lease. A lease is a legally enforceable contract that defines the relationship between the owner or landlord, and a renter (the tenant). A typical lease spells out all of the terms of the rental agreement, including the length of time a tenant may use it and what condition it must be in upon return to the landlord. The amount of rent and any financial penalties for late payments should also be specified in a lease. Most leases are written for one year, typically September through August. A lease agreement protects both the landlord and the tenant. The landlord knows that a legally binding contract obligates the renter to make regular payments throughout the life of the lease. The tenant knows that he or she has full rights to the property without fear of rent increases or eviction. A lease also guarantees that the original rental terms will not change until the lease expires. A lease between landlord and tenant can contain a number of restrictions. Renters are not owners; therefore, the property is always subject to scrutiny by the landlord. If certain conditions of the lease are violated, such as an unauthorized pet, late rent or cleanliness issues, the landlord can decide to terminate the lease. Keep in mind that a lease is a binding, legal agreement and you should read it completely before signing. Make sure you understand all terms, or ask for clarification! TOP 10 POINTS TO CHECK IN YOUR LEASE 1. Rent Payment. The amount of rent and its due date should be clearly specified in your lease. The landlord can only collect the first and last month’s rent, a one-month security deposit, and a key deposit prior to move-in. Landlord Contact. The lease should have name and contact information for your landlord and who to call when issues arise, or maintenance is required. 2. 3. 4. 14 Repairs. Make sure the lease states that the landlord is responsible for correcting and paying for all repairs, except for those caused by your negligence or carelessness. If the landlord agrees to make repairs before move-in, get this in writing. Take photographs of the apartment prior to move in to document existing condition or damages. Security Deposit. A security deposit, payable to the landlord, ensures that rent will be paid and your lease terms met. The security deposit cannot be greater than 1 month’s rent. By law, the security deposit must be held in an interest-bearing account, and returned 30 days after your lease expires. TOP 10 POINTS TO CHECK IN YOUR LEASE (cont.) 5. 6. 7. “As Is” Clause. Beware of clauses that stipulate the premises will be taken “as is,” meaning in their present condition. Modify the lease by adding the clause, “except for those repairs that are needed,” with a list of any necessary repairs and the dates by which they will be completed. If the landlord refuses to alter the lease, be sure to get in writing any verbal promises about repairs or cleaning. Utilities. Verify who is responsible for paying for utilities and figure their cost into your budget. The landlord, a previous utility bill, or a neighbor may be able to give you an estimate of these costs. Length. Examine the length of the lease period closely. If your rental agreement is on a month-to-month basis rather than the standard 12 months, the landlord can raise the rent or evict you at the end of a month with as little as 10 days’ notice. A one-year lease period will protect you from a rent increase and from being evicted without a valid reason throughout that time period. 8. 9. 10. Landlord Access. Some leases allow your landlord to enter your apartment without your consent at any time and for any reason. Protect your right to privacy with the stipulation that the landlord must give at least 24 hours’ notice and obtain your consent prior to entry, except in the case of an emergency. Subletting. Check the lease to determine whether subletting is allowed and under what conditions. If you plan to share an apartment with other roommates at some point, make sure that the lease allows subletting. Rules of Behavior. Leases frequently include rules of behavior such as “no pets,” “no parties,” or “quiet after midnight.” Be sure the rules are in writing and you understand them, and you should have no problem. Check any terms dealing with guests, such as time restrictions, so you are aware of them in advance. Lease Addendum(s) In addition to the standard lease, many landlords attach additional pages, referred to as an “Addendum.” Be sure that you read these carefully and understand them, because they are also a legal part of your lease and are binding once signed. Remember: GET EVERYTHING IN WRITING! It may feel awkward to ask for verbal promises to be put in writing, but you need to protect yourself and ensure everything agreed upon is documented. 15 PAYING THE RENT As a tenant, you have a legal responsibility to pay the rent for use of a property that is in decent condition. A landlord cannot charge interest or a penalty on late rent until 30 days after the due date. However, the landlord can begin the eviction process immediately, even if the rent is only one day overdue. The landlord also cannot use a reverse penalty clause to encourage you to pay early. The rent can only be increased when your lease term expires. When you live off-campus, the Student Financial Services office does not automatically know how much you are paying for rent and utilities, so they apply a standard rate as your “cost of attendance.” The Cost of Attendance is used to decide your maximum loan amount. Make an appointment with your Financial Aid counselor and bring a copy of your lease with you to review your cost of attendance. SECurITY DEPOSITS In Massachusetts, it is common practice for landlords to require incoming tenants to pay a security deposit. A security deposit is a form of protection for the landlord if tenants cause damage to the property or leave owing rent. Security deposits cannot exceed the amount of one month’s full rent. Upon receiving a security deposit, a landlord must provide you (the tenant) with a receipt that includes: the amount of the security deposit, the name of the person receiving it, the name of the landlord, the date on which it was received, and the description of the premises being rented. The landlord must place the money in a separate, interesting bearing account in a bank located in Massachusetts. Within thirty (30) days of receiving the deposit, a landlord must provide you a second receipt that includes: the name and location of the bank where the money is being held, the account number, and the amount of the deposit. A security deposit may only be used for three things: • Unpaid rent • Repair of damages caused by the tenant (NOT including general wear and tear) • Payment of the tenant’s percentage of a property tax increase (provided that there was a tax escalator clause in the tenant’s lease) A landlord has until 30 days after the end of the tenancy to return the entire security deposit and accrued interest. If any deductions are made, the landlord must return the balance along with an itemized listing of any deductions, plus supporting documentation and receipts. If the landlord does not return the deposit within 30 days, or the tenant disputes any deductions made, the tenant should send a demand letter asking for the immediate return of the amount in dispute. 16 RENTER’S RIGHTS Educating yourself about your rights as a renter is important to make your living situation a positive experience. Understanding your rights will benefit you and make your tenancy successful. Housing Codes You are entitled to a habitable apartment and a certain measure of safety must be provided. The State Sanitary Code outlines such provisions. Here are the basics: • Running water- A landlord must provide water with adequate pressure and the means to heat the water. • Heat- A landlord must provide a heating system in good working order. • Kitchens- A landlord must provide a sink, stove, and oven in the kitchen. Note that a refrigerator is not required; if one if provided, it must be kept in working order. • Pests- A landlord must keep the unit free from insects and rodents, including bed bugs. Unlawful Entry Your landlord (or their agent) may only enter your apartment for the following reasons: • To inspect the premises • To make repairs • To show the apartment to prospective tenants/agents • In accordance with a court order • If the apartment seems abandoned • To inspect the premises within the last 30 days of tenancy (to check for damage related to the security deposit) Retaliation Your landlord cannot terminate your tenancy or raise the rent in response to you exercising your legal rights. If such actions are taken within six months of you contacting the Board of Health, joining a tenants’ organization, or exercising any other legal rights, those actions can be considered retaliation against you. The landlord will be required to prove otherwise. 17 RENTER’S RESPONSIBILITIES When you enter into a rental agreement, you assume these responsibilities: • Pay your Rent- Pay the rent on time or you can be subject to late fees and/or eviction. • Sign and keep a Copy- You must be given a copy of the lease within 30 days of your move in. Even without a copy, you are agreeing to the terms of the lease by occupying the apartment or paying the rent, and you’re bound by the terms of the lease you signed. • Follow your Lease- You can be evicted if you do not obey the terms of the lease. • Write Down and Photograph Damages- You are responsible for documenting and providing your landlord with a list of anything that is damaged when you move in. When you move out, the landlord has the right to charge for any damages to the apartment that did not exist before. • Reasonable Entry- If the landlord has a good reason, you must allow them to enter your apartment. The landlord can enter without your consent in emergency situations. The landlord cannot abuse the right of entrance to harass you, and can only enter at reasonable hours of the day, except in an emergency. • Give proper Written Notice- Your lease should state how much notice must be given before moving; usually 30 days before the end of your rental period. If you have a week-to-week lease then you must give a ten-day notice. • Provide correct Information- If you give false information, the landlord has the right to end your lease. Keep Your Apartment in Good Condition You must: • Obey building and housing codes that affect health and safety. • Keep the apartment as clean and safe as conditions permit. • Remove garbage and recyclables in a clean and safe manner into the appropriate containers and follow proper garbage collection procedures. • Keep all plumbing fixtures you use in the apartment as clean as conditions permit. • Notify the landlord of any repairs that need to be done to the apartment as soon as possible. The notice must be in writing and dated. • Handle all electrical, plumbing, sanitary, heating, ventilation, air-conditioning, and other appliances on the property correctly. • Be responsible for your conduct and the conduct of other persons on the property, whether known by you or not. • Abide by all rules and regulations outlined by the landlord. You must NOT: • Deliberately destroy, deface, damage, impair, or remove any of the property or permit any person to do so whether known by you or not. • Tamper with properly working smoke detectors or carbon monoxide monitors. 18 LANDLORD RIGHTS Since landlords typically compose the lease, it usually has language designed to protect their interests. In addition to the lease, the landlord is protected by the following rights as prescribed by Massachusetts Consumer Affairs detailed at www.state.ma.us/consumer. Right to Prompt Payment Landlords have the right to receive rent on the first of the month, unless otherwise agreed upon. In Massachusetts, there is no grace period. Right to Compliance with Tenancy Agreement Landlords have the right to have tenants abide by any and all terms of the lease, both written and oral. Violations could lead to eviction. This is why it’s so important to read and understand your lease. Eviction Eviction actions are legal proceedings. A tenant cannot be evicted without a court order. To evict a tenant, the landlord must first properly terminate the tenancy and then obtain the court’s permission to take possession of the unit. If you receive an eviction notice, you have the right to defend yourself in court and try to prevent or delay the eviction. If possible, contact a legal aid service or your own attorney for assistance. Tenants with a standard written lease may only be evicted for: 1) Non-payment of rent 2) Violation of a term of the lease (if the lease states the landlord may evict for such violation) 3) Illegal activity in the apartment 18 19 off-campus living 101 • explore your neighborhood • stay connected to campus • what every student should know 20 For students of Northeastern, Boston provides an exciting and diverse urban setting. The University is proud to be a part of this great city. Whether you live on or off-campus, you are a citizen of Boston and an ambassador of Northeastern. You are a member of the community and as such, you contribute to the prosperity of the community and Boston. Explore Your New Neighborhood MOVE-IN DAY The majority of students settle into new apartments on September 1. Northeastern works with neighbors, the Mayor’s Office, the Boston Police Department, and Inspectional Services to help make the move in/move out transition run smoothly. You should unload your truck in a timely manner to allow the next vehicle to unload. In any move-in process, trash is inevitable. Be mindful of the amount of waste you produce as you are settling into your new home, and dispose of it properly. RENTAL UNIT STANDARDS In 2006, an ordinance was passed establishing safety and sanitary standards for the delivery of rental units. If an apartment fails to meet these standards within the first 48 hours of tenancy, the landlord can be fined up to $300 dollars. Make sure your apartment is in compliance with the established safety and sanitary standards: Download the City of Boston’s Rental Unit Delivery Standards Checklist at www.cityofboston.gov/isd/housing/pdfs/checklist.pdf. Don’t move into an unsafe or unsanitary apartment! Contact your landlord immediately, or call the Mayor’s Hotline at 617.635.4500 for serious situations. 21 BE A GOOD NEIGHBOR Nothing will influence your quality of life as an off-campus student more than being a good neighbor. Get to know your neighbors by taking the initiative to introduce yourself and establish good relations early. Neighbors can share information and secrets to success about your new environment. 5 Easy Steps to Being a Good Neighbor 1) Introduce yourself. Open lines of communication make it easier to address small issues before they become big problems. 2) Watch out for the safety of your community. Be observant, notice unusual things, and report suspicious behavior to the police. 3) Understand and follow apartment/house rules. Rules outlined in your lease need to be followed. 4) Be conscious of the time of day as well as your surroundings when it comes to noisy activities. This applies not only to social gatherings, but also vacuuming, hanging pictures, and moving furniture. 5) Treat your neighbors and their children with respect. Watch your words and behavior, they will appreciate it. GET INVOLVED IN THE COMMUNITY Boston residents have a vested interest in their neighborhoods and are actively involved in them. By working together in local community groups, community members have a direct impact on the issues that affect them. The Center of Community Service on campus offers many opportunities to volunteer off-campus. Sign up for a community service project, take a service-learning course, participate in a one-day service event, or become civically engaged through volunteering on your own. Visit 172 Curry Student Center or visit www.northeastern.edu/communityservice to find out how you can get involved! Live • shop • eat BOSTON There is no better city than Boston! As a Northeastern student, make sure you take in all that Boston has to offer. Whether you are looking forward to trying out some hip restaurants in Boston, or excited about making your own meals in your apartment, be sure to experience Boston’s rich history and culture. Your Husky Card offers discounts to more than 100 businesses and local resources in and around Boston. Vendors that accept Husky dollars display a sign in their storefront. Visit www.northeastern.edu/registrar/husky-debitcard.html for the most up-to date list of locations. 22 Live • shop • eat BOSTON Vendors in RED accept Husky dollars Area Code (617) unless otherwise stated Banks Bank of America 285 Huntington Ave. 437.0233 Citizen’s Bank 2343 Washington St. 445.2330 Sovereign Bank 279 Mass Ave. 867.9760 Au Bon Pain Marino Center 578.0711 Dunkin’ Donuts Hayden Hall & Shillman Hall 373.4611 Starbucks Curry Student Center 536.6501 Panera 289 Huntington Ave. 425.8565 Pavement Coffee House 44 Gainsborough St. 859.7080 Giovanni’s Market 624 Columbus Ave. 267.5522 Hemenway Variety 95 Westland Ave. 262.8887 Symphony Market II 291 Huntington Ave. 437.7907 Wollaston’s Grocery Marino Center 247.0011 The Comedy Connection 245 Quincy Market Place 243.9700 Improv Asylum 216 Hanover St. 263.6887 Shaw’s 65 Huntington Ave. 262.4688 Shaw’s 33 Kilmarnock St. 267.4684 Trader Joe’s 899 Boylston St. 262.6505 Whole Foods 15 Westland Ave. 375.1010 Boston Duck Tours 3 Copley Place 267.3825 Boston Public Library 700 Boylston St. 536.5400 Fenway Park 4 Yawkey Way 877.REDSOX9 Franklin Park Zoo 1 Franklin Park Rd. 541.5466 New England Aquarium Central Wharf 973.5200 Coffee Shops/Cafes Convenience Stores Comedy Clubs Grocery Stores Local Attractions 22 23 Live • shop • eat BOSTON Vendors in RED accept Husky dollars Area Code (617) unless otherwise stated Movie Theatres AMC Fenway Theaters 201 Brookline Ave. 424.6266 AMC/Loews Boston Common 19 175 Tremont St. 423.5801 Institute of Contemporary Art 100 Northern Ave. 478.3100 Museum of Fine Art 465 Huntington Ave. 267.9300 Museum of Science Science Park 723.2500 Boston House of Pizza 305 Huntington Ave. 266.4605 Crazy Dough’s Pizza 1124 Boylston Ave. 266.5656 Domino’s 1400 Tremont St. 541.3525 New York Pizza 435 Massachusetts Ave. 535.9963 Penguin Pizza 735 Huntington Ave. 277.9200 University House of Pizza 452 Huntington Ave. 442.9280 CVS Pharmacy 231 Massachusetts Ave. 266.5022 Ruggles Square Pharmacy 1123 Tremont St. 536.1890 Walgreens Drug Store 841 Boylston St. 236.1692 b.good 137 Mass Ave. 236.5480 Betty’s Wok & Noodle Diner 250 Huntington Ave. 424.1950 Boloco Marino Center 536.6814 Boston Burger Company 1100 Boylston St. 857.233.4560 Chicken Lou’s 50 Forsyth St. 859.7017 Conor Larkin’s Grille & Tap 329 Huntington Ave. 867.0084 Fire & Ice 205 Berkeley St. 482.3473 Mass Ave Tavern 94 Massachusetts Ave. 927.4900 Mission Grill 724 Huntington Ave. 566.1244 Pho & I 267 Huntington Ave. 262.0011 Museums Pizza Places Pharmacies Restaurants 24 Live • shop • eat BOSTON Vendors in RED accept Husky dollars Area Code (617) unless otherwise stated Restaurants Qdoba Mexican Grill 393 Huntington Ave. 450.0910 Scoozi 237 Newbury St. 247.8847 The Squealing Pig 134 Smith St. 566.6651 Symphony Sushi 45 Gainsborough St. 262.3888 Uno Chicago Grill 313 Huntington Ave. 424.1697 Wagamama Prudential Center 778.2344 Woody’s Grill & Tap 58 Hemenway St. 375.9663 Utilities-Electricity National Grid 800.322.3223 NStar 800.592.2000 Utilities-Gas Heating National Grid 800.233.5325 NStar 800.592.2000 Utilities-Phone Service AT&T 800.222.0300 RCN 888.726.3000 Verizon 800.837.4966 Vonage 800.705.7092 Utilities-Cable TV Comcast 888.633.4266 RCN 800.746.4726 Utilities-High Speed Internet Comcast 866.447.7333 RCN 800.746.4726 Verizon 877.483.5898 25 Helpful Smartphone Apps Around Me Attorno A Me SRL What’s around you? Track the nearest banks, hospitals, hotels, coffee shops, cheap gas stations. s uskie ango Citizens Connect City of Boston Report issues in your neighborhood- Send pictures of graffiti, potholes, etc. to City officials. ns Citize ct e Conn e nd M Arou obile Open Go H Table ping Shop e re List F NU M nsit Tra Mass agic Fandango Movies Fandango To avoid sell-out, purchase your movie tickets before you get to the theater! Fand Yelp Taxi M Go Huskies Northeastern University Stream Athletic news, scores, and the student radio. Mass Transit Sparkfish Creative Where is the closest bus stop? When will the T arrive? Find out with this app! Northeastern Mobile Northeastern University Review your schedule, news, and login to myNEU. OpenTable OpenTable Inc. Beat the wait; make a reservation at tonight’s restaurant. Shopping List Free hensoft Never again forget your grocery list at home! Store it on your phone. Taxi Magic RideCharge, Inc. Call a Taxi with just one click! Yelp Yelp Before working with that realtor, or trying that new restaurant, check out their reviews! 26 25 Stay Connected to Campus CURRY STUDENT CENTER Known as the “living room” of campus, the John A. and Marcia E. Curry Student Center is the crossroads for community life at Northeastern University. The Student Center’s central location and early morning and late night hours make it the ideal hangout to meet with friends, watch TV, relax between classes, or even catch a quick catnap. Curry Center’s Hours ofbut Operation are: YouStudent may live off-campus, we encourage you to remain an active member of the community. Everything on campus Monday-Thursday 7amNortheastern to 12am is still you. You can find dozens of student organizations that Friday 7amfor to 11pm meet 8am during the day or evening to fit your schedule. There are also Saturday to 11pm Sunday 10am toof12pm hundreds programs planned on campus, including lectures, comedy, recreational trips, and bands playing at afterHOURS. Check out the Campus Calendar at www.northeastern.edu/ Lockers calendar to stay connected with campus events and happenings! Why carry your books around all day? Get a locker on campus. Lockers are free and you can reserve one any time, while supplies last. Go to the Information Desk on the ground floor of the Curry Student Center and request an application. Lockers are located in the tunnels near the Bookstore. Stay Connected to Campus CURRY STUDENT CENTER Known as the “living room” of campus, the John A. and Marcia E. Curry Student Center is the crossroads for community life at Northeastern University. The Student Center’s central location and early morning and late night hours make it the ideal hangout to meet with friends, watch TV, relax between classes, or even catch a quick catnap. Curry Student Center’s Hours of Operation are: Monday-Thursday 7am to 12am Friday 7am to 11pm Saturday 8am to 11pm Sunday 10am to 12pm 26 You may live off-campus, but we encourage you to remain an active member of the Northeastern community. Everything on campus Lockers still your for you. canallfind of student organizations Whyiscarry booksYou around day?dozens Get a locker on campus. Lockers arethat free meet during the day or evening to fit your schedule. There are also and you can reserve one any time, while supplies last. Go to the Information Desk hundreds of programs planned campus, including lectures, on the ground floor of the Curry Studenton Center and request an application. Lockers are located in the tunnels near thebands Bookstore. comedy, recreational trips, and playing at afterHOURS. Check out the Campus Calendar at www.northeastern.edu/ calendar to stay connected with campus events and happenings! 27 CAMPUS ACTIVITIES AND STUDENT ORGANIZATIONS Continue to make your mark at Northeastern by participating in one or more of Northeastern’s many student organizations! Being involved will help you stay connected to campus life and happenings. Stop by the Campus Activities Office in 434 Curry Student Center, or visit neu.orgsync.com to check out campus programs and a full list of student organizations. CAMPUS RECREATION The Campus Recreation program provides numerous ways to support an active, healthy lifestyle including group fitness programs, intramurals, and over thirty club sports. Although you may be living off-campus, as a full time student you have full access to all 5 recreation facilities: the Marino Center, the Cabot Center, the Barletta Natatorium (indoor swimming pool), the Badger and Rosen Squashbusters Facility, and Matthews Arena. Visit www.campusrec.neu.edu for more information including hours of operation. DINING OPTIONS on campus Take advantage of the dining options available to Northeastern students through the flexible Profiler Plan. This meal plan allows you to purchase a certain amount of meals (25, 50, 86, or 110) to use throughout the year. For more information on available dining plans, go to www.nudining.com. CO-OP CONNECTIONS The Co-op Connections Office offers resources and opportunities for students to stay connected, get involved, and know what’s happening at Northeasternwherever you may be on co-op. For a complete list of services and programs visit www.northeastern.edu/coopconnections or visit the Co-op Connections Office in 4 Speare Hall. live play join MAKEYOURMARK! 28 What Every Off-Campus Student Should Know LIVING WITH A ROOMMATE Just like any other type of relationship, roommates have their ups and downs. Some fit perfectly together, others need some fine tuning. You will be living in close proximity to this person for the entire year, so take time to establish clear expectations and open lines of communication which will ensure roommate harmony. Roommate Agreements Although you may feel that informal, verbal agreements about living arrangements and expectations are adequate; creating a written agreement can prevent unnecessary problems and conflicts. Take the time to spell out specifics with regard to chores or who writes the rent check every month; it will make your shared living easier and more comfortable. Be sure to include your mutual decisions about bedroom assignments, cooking and cleaning schedules, quiet hours, rules concerning guests, and cost breakdown. All roommates should sign and date the agreement; then make copies for everyone. roommate selection worksheet Get It Online Be thoughtful when selecting a roommate; download our helpful Roommate Selection Worksheet at www.neu.edu/offcampus/getstarted. 29 Tips for a Cooperative Living Environment • Set rules that you all will follow. • Communicate openly; consider a weekly “house meeting.” • Be considerate; remember to “do unto others…” • Be flexible, be willing to make adjustments. • Respect each other, even when you disagree. • Spell out everything, even if it seems obvious. For example: “Food: Each roommate is responsible for his/her own food.” • If a problem arises, renegotiate and draft a new agreement. • Seek a neutral party to help resolve issues you cannot agree upon. When Conflicts Arise Conflicts can be a normal part of living with roommates. If you run into conflict with a roommate and need assistance resolving it, there is help on campus. One way conflicts can be resolved is through mediation, a process in which a neutral third party facilitates communication and understanding between all parties. Most mediations result in an agreement among all parties so that future conflict can be prevented. Mediations are confidential and allow the individuals themselves to create the agreements that result from the mediation. Call the Office of Student Conduct and Conflict Resolution at 617.373.4390, or send an e-mail to [email protected] for more information. NORTHEASTERN CODE OF CONDUCT As a member of the Northeastern community you are expected to comply with all local, state, and federal laws, and the University’s Code of Student Conduct. The Code of Conduct applies to all students both on and off-campus. The University’s Code of Student Conduct can be found in the Student Handbook, as well as at www.northeastern.edu/osccr/codeofstudentconduct/ index.html. Please remember that the actions of one individual can have an impact on the reputation of all Northeastern students. The University strives to ensure that one individual’s inappropriate choices do not impact your reputation as a Northeastern student in the local community. Don’t be the student that behaves in a way to hurt the future reputations of responsible Northeastern students. RESPONSIBLE PARTY HOSTING We all like to get together with friends, but when the police are called you face citations, Code of Student Conduct violations, and possible arrest. Here are some tips for hosting a responsible party. 1) Give your neighbors a heads up and provide them with your contact information. 2) Keep your music and noise down. Noise travels, especially at night, and is the #1 reason police are called to a residence. Citations for “disturbing the peace” start at $50, and you face possible arrest. 30 3) Don’t leave the party with a drink in your hand. You can get fined $200 and/or arrested for drinking in public. 4) Know your guests. Courts routinely hold hosts legally responsible if a guest leaves a party drunk and causes death or injury. 5) Provide non-alcoholic drinks and food and know the age of your guests. If you furnish alcohol to anyone underage, you could be placed on probation, be fined up to $200, and be summonsed to court. 6) Keep the party to a reasonable size. Citations for hosting an “unlicensed after hours party” can cost you $300. 7) If the police knock, cooperate and show them respect. Slamming the door or turning off the lights are not solutions. where to go When Problems Arise Your first stop should be Off Campus Student Services, located in room 226 of the Curry Student Center. Come in or call 617.373.8480 for assistance with your situation; you do not have to deal with it alone. Additionally, there are a number of nonprofit and governmental resources that offer advice regarding tenant/ landlord issues. Boston Rental Housing Center Volunteer Lawyers Project www.cityofboston.gov/rentalhousing 617.635.4200 Advice, information, and assistance for Boston landlords and tenants regarding rental housing issues. www.vlpnet.org 617.423.0648 Free civil legal assistance to low-income residents of Greater Boston. Inspectional Services Department Massachusetts Bar Association Lawyer Referral Services www.cityofboston.gov/isd 617.635.5300 Report violations of the State Sanitary Code not addressed by a landlord. www.masslawhelp.com 617.654.0400 Referrals to lawyers who are members of the Massachusetts Bar. Massachusetts Attorney General Boston Housing Court www.ago.state.ma.us 617.727.8400 Safeguards consumer rights. www.mass.gov/courts 617.788.8485 Advice and representation for tenants and landlords. Massachusetts Office of Consumer Affairs and Business Regulation 617.973.8787 Ensures fair treatment for consumers. 30 31 SCHOOL CLOSINGS AND alertS Northeastern University will notify students, faculty, and staff by radio and television when it becomes necessary to cancel classes because of extremely inclement weather. If a storm occurs at night, the announcement of University closings is released to radio stations at approximately 6 AM. Classes are generally cancelled for that entire day and evening at all campus locations unless stated otherwise. When a storm begins late in the day, cancellations of evening classes may be announced. This announcement is usually made between 2 and 3 PM. Consult the following resources for information on school closings, cancellations, and delayed openings. NU website www.northeastern.edu NU student portal MyNEU.neu.edu Local Media Outlets Boston.com www.boston.com WBZ Radio 1030 AM WRKO Radio 680 AM WBZ-TV (CBS) Local channel 4 WCVB-TV (ABC) Local channel 5 WHDH-TV (NBC) Local channel 7 Please refrain from calling the Public Safety Division for closing/delay information, as this inhibits police business and hinders responses to emergency situations. MOVING OUT When moving out, give your landlord 30 days’ notice, even if your lease is expiring. You may want your landlord’s acknowledgement in writing for your records. Make an appointment with your landlord to jointly inspect the apartment. Together you will determine the condition and whether your full security deposit will be returned. Consult the Apartment Condition Report you completed when you first moved in. Change of Address Notification Change your address with the University and the local post office. It is very important that we have current and accurate contact information for our students. You may complete a change of address form online through myNEU. 32 Health Safety and Security 33 STAY CLEAN AND INFESTATION FREE Your landlord is responsible for keeping your apartment free from insects and rodents. If you have an infestation problem, contact your landlord so that appropriate measures can be taken to get rid of the unwanted guests. Infestation by rodents can often be avoided by storing trash in appropriate locations. Make sure trash containers have lids and remove trash from inside the residence frequently. Ask your landlord about the proper location for trash and recycling. For information on trash pickup for your street, go to: www.cityofboston.gov/myneighborhood and enter your address into the appropriate fields. Special Alert: Bed Bugs Bed bugs are tiny insects that are only four to five millimeters long. They hide in furniture, especially in beds and mattresses, and are hard to see. Most people realize bed bugs are present from their persistent biting around the arms and shoulders. To prevent bed bugs, inspect your apartment carefully and make sure your landlord completes all rental inspections required by Boston. If you buy used furniture, inspect it carefully for the bugs. If bed bugs do appear, notify your landlord immediately and arrange for fumigation. If may be necessary to throw away infested furniture. Boston’s Inspectional Services Department seeks to protect the health, safety, and welfare of all city residents. Violations of the state sanitary code not addressed by a landlord should be reported to the Inspectional Services Department. For more information, go to www.cityofboston.gov/isd. APARTMENT SAFETY Fire Safety • Check smoke and carbon monoxide alarms once a month and change the batteries at least once a year. The landlord is responsible for installing working alarms. • Plan and practice emergency evacuation routes so you and all roommates know exactly what to do in the case of a fire. Consider all stairs, hallways, and windows that can be used as fire escape routes. • Test windows and doors. Are they easy to open? Wide and tall enough? • If you hear the fire alarm, leave immediately. Time is critical; don’t waste time by getting dressed or searching for pets and valuables. • If there is a fire, roll out of bed and stay low. One breath of smoke or gases may be enough to kill. • Feel all doors before opening them. If a door is hot, get out another way. • If your clothes catch on fire, stop, drop to the ground, and roll. • Post emergency numbers in a prominent location. 34 Locks • Check all door locks to make sure they are functioning properly. • Make sure your door has a deadbolt lock and a peephole. • Become familiar with how your door locks operate and remember to keep your door locked at all times. • Lock your door and take your keys whenever you leave your apartment. Window Security • Make sure all windows in your apartment are equipped with properly functional locks and riser restrictors. • If you have a sliding glass door, place a wooden rod in the door track so it can’t be opened from the outside. Building Security • Never “buzz in” someone you don’t know and don’t allow strangers to follow you into the main entrance, or enter as you leave the building. • Immediately report all suspicious activity, strangers loitering in or near the building, or behavior by other residents or tenants that you feel presents a security risk. • Do not prop open the front door. • If the front door lock is not working, call the landlord or maintenance person to get it fixed. • Do not allow anyone who is loitering or hanging out in front of the building to gain access. • Always check to see who is at your door before opening it. • Make sure you know who has master keys to your building apartments. • Make sure that all public areas of your building and walkways are well lit. • Make sure mailboxes are locked. • Know who handles your maintenance. Hazardous situations like snow, trash, and burned out lights should be reported immediately. Snow Safety In buildings with more than one unit, your landlord is responsible for removing snow and keeping every exit clean and unobstructed. Renter’s Insurance Renter’s insurance is an important thing to consider when moving into an apartment. It covers you and your possessions as a renter. A standard policy protects your apartment from theft or damage; in many cases it may also cover temporary living expenses if your rental is deemed unlivable. Here are a few FAQs about renter’s insurance. Would my landlord’s insurance cover me? Almost always, no. Usually the landlord’s insurance only covers their loss when their property has been damaged or destroyed. This does not include your personal belongings such as clothes, furniture, and computers. 35 Would my parent’s insurance cover me? Check with your parents. Their homeowner or renter’s insurance may cover you, but those policies usually only cover a room in a residence hall, not an off-campus apartment. Who should purchase Renter’s Insurance? Anyone who rents a place to live. Under most circumstances, the landlord’s policy will not pay for losses of your personal property or damages caused by the tenant. Property losses are usually unexpected. Insurance is a means of protection in case such losses occur. What is covered or not covered? Normal coverage may include fire, lightning, windstorm, explosion, vehicles, smoke damage, water damage from plumbing, and theft. Flooding and normal wear and tear may not be covered. Check with an insurance agent to determine what your coverage options are. How do I get renter’s insurance? If you have a car, talk to the agent who does your car insurance or ask your family members for a referral. Your realtor may also be able to provide some information as well. How do I file a claim? If making a claim for theft, there must be a police report. It’s always a good idea to have an inventory or pictures of valuable belongings. Check these sites for more information regarding Renter’s Insurance. (Note: Northeastern does not endorse any provider, but offers this solely as a courtesy) • College Student Insurance: CSI Insurance Agency, Inc. has provided Northeastern students with insurance protection designed exclusively for college life. For more information, call 888.411.4911 or go to www.collegestudentinsurance.com. • State Farm Insurance: State Farm renters insurance is for anyone who rents a home, be it a house or an apartment. For more information go to www.statefarm.com/insurance/renters/renters.asp. • Progressive Insurance: Protect your apartment or rental house — and your possessions — with renters insurance from Progressive Home Advantage. For more information go to www.homeowners.progressive.com/rentersinsurance-quote.aspx. 36 Personal Safety Boston presents unlimited opportunities to experience the advantages of life in a world class city; it also provides some challenges regarding personal safety. Living off-campus means you have to be more aware that the potential for crime does exist, and assume greater responsibility for your own safety. When living off campus, it’s extremely important that you are always mindful of your environment. Your personal safety is of our utmost concern. To ensure your personal safety, please consider these tips: • Get to know your neighbors. • Avoid walking along, especially at night. Use well-lit familiar streets. Never take poorly lit shortcuts through alleyways or wooded areas. • Be aware of your surroundings. Avoid using cell phones or listening to music with headphones when walking, especially at night. • Use fire escapes for emergency exiting only. • Be aware of the activity in your community. For information about your neighborhood provided by the Boston Police Department, visit www.bpdnews.com. Alcohol and Other Drugs Living responsibly and being a good neighbor can be compromised by the use of alcohol and other drugs. Students who consume alcohol underage, consume heavily, and/or use illicit drugs, tend to run into disciplinary issues, and socialemotional-health consequences and implications around being a good neighbor. Northeastern believes that enforcing strong policies and educating students can help reduce the negative impact of substance use and abuse in and around our community. The Office of Prevention and Education at Northeastern (OPEN) provides confidential, personalized check-ins for students around alcohol and other drug use, online assessment, information and resources. Call OPEN at 617.373.4459 or visit their website at www.northeastern.edu/open. 37 Beware of Sexual Assault Important Information about Sexual Assault: Did you know? • 1 in 4 women and 1 in 5 men will experience a sexual assault in their lifetime, and • Nearly 20% of college women and 6% of college men will be victims of attempted or actual sexual assault Northeastern University strives to create a community free from all forms of violence. College students are at higher risk of rape and sexual assault than members of the larger community because of the influence of alcohol. Rape and sexual assault are felonies under Massachusetts law and are clearly prohibited by our Code of Student Conduct. Make appropriate and healthy choices; be aware that alcohol lowers inhibitions and can be used by perpetrators to minimize resistance of potential victims; and watch out for the well-being of others. Should a student become a victim to any act of violence, the University provides comprehensive crisis intervention, medical, and counseling services that fully respect the confidentiality and rights of the victim and help promote healing and recovery. Definition of Consent: Appropriate sexual behavior requires consent from all parties involved. Consent means a voluntary agreement to engage in sexual activity proposed by another and requires mutually understandable and communicated words and/or actions demonstrating agreement by both parties to participate in all sexual activities. Consent may never be given by minors (in Massachusetts, those not yet 16 years of age), mentally disabled persons or those who are incapacitated as a result of alcohol or other drug consumption (voluntary or involuntary) or those who are unconscious, unaware, or otherwise physically helpless. Physical force, threats, intimidating behavior, duress, or coercion cannot be used to gain Consent. A person who knows or should reasonably have known that another person is incapacitated may not engage in sexual activity with that person. Incapacitation is a state where one cannot make a rational, reasonable decision because they lack the ability to understand the who, what, when, where, why, or how of their sexual activities. “Without consent” may be communicated by words and/or actions demonstrating unwillingness to engage in proposed sexual activity. Additional clarifying notes for Consent can be found at http://www.northeastern.edu/osccr/codeofconduct/index.html 38 What to do if you or a friend is sexually assaulted. Sexual assault can be a terrifying and traumatic experience; you do not need to deal with this situation alone. Tell someone who understands sexual assault and understand the resources available to you both on and off campus. University Health and Counseling (UHCS): UHCS can provide you with both counseling and medical services. 617.373.2772. More information is available on-line at www.neu.edu/uhcs/vision. Northeastern University Police (NUPD): NUPD can assist you in securing safety, regardless if you wish to file a report. NUPD always has officers on duty who have participated in specialized training and are certified sexual assault investigators. 617.373.2121 or Emergency 617.373.3333 Office of Institutional Diversity and Equity (OIDE): OIDE will investigate all reported cases of sexual assault in order to determine what occurred and what remedies are necessary. 617.373.2133 Office of Student Conduct and Conflict Resolution (OSCCR): OSCCR is for complaints of sexual assault. An informational meeting with an OSCCR staff member is available with no obligation to proceed. OSCCR will not charge students with an alcohol violation as a result of a complaint of sexual assault. 617.373.4390 Boston Area Rape Crisis Center (BARCC): BARCC provides a 24 Hour crisis hotline and other services. 617.492.7273 or 800.841.8371 WeCare: WeCare provides a variety of services and support to NU students in crisis situations. 617.373.4384 Area hospitals: Medical attention can be sought with/without police being notified. If you think that you might want to take legal action someday, a hospital can collect legal evidence within 5 days of the incident. 39 Personal Safety Escorts Northeastern’s Public Safety Division provides personal safety escort services twenty-four hours a day, seven days a week. Call the Northeastern University Police at 617.373.2121. Tell them your name, Northeastern ID number, exact location, and destination. Public Safety also operates an hourly shuttle which departs from Snell Library on the hour, starting at 7 PM until dawn. The shuttle is free and provides drop off service to your off-campus apartment within a 1.5 mile radius of campus. Off-campus escorts are solely to your residence. Exceptions will be made under emergency situations only. Go to www.northeastern.edu/publicsafety for complete details. Safe Haven Safe Haven is a safety program designed to provide Northeastern University students, faculty, and staff with access to specific locations where they can seek shelter and help in emergency situations. Safe Haven partners will be easily identified by a Safe Haven decal prominently and clearly displayed in the front window of their businesses. Emergency Service- NU Alert Northeastern has NU ALERT, a service that allows University officials to reach all students and staff with time-sensitive information during unforeseen events or emergencies. The system uses voice, e-mail, and text messaging to broadcast pertinent information and, when appropriate, provide directions to those in the affected area(s). The information you provide is kept completely confidential and will only be used to provide updates to the NU ALERT system. If you have not done so already, please provide your information: 1) Log into the student portal at www.myNEU.neu.edu. 2) Select the Self Service tab. 3) Under Registrar, select the Emergency Contact Info tab and follow the directions shown. 40 GETTING TO CAMPUS ALL ROADS LEAD TO NORTHEASTERN 41 MBTA information Riding the “T” Subway System T MASSACHUSETTS BAY TRANSPORTATION AUTHORITY Northeastern University is accessible by the Orange line via the Ruggles or Mass Ave. Station stops, and by the Green Line “E” train via the Northeastern University stop. T Pass Program As a Northeastern student, you can purchase a semester T pass at a discounted price! Passes are sold as a block for Fall (September – December), and Spring (January – April). The deadline for purchasing discounted passes is a full month before the pass is active (i.e. August/December). To purchase discounted passes for the upcoming semester, go to your myNEU page and select the NUpay link. You then pick up your pass each month from the Cashier’s office located at 356 Richards Hall. For month-to-month passes, visit www.mbta.com for fares and purchase options. If you do not purchase a monthly pass, the best thing to do is get a plastic Charlie Card and load it with a pre-paid amount of money. Charlie Card holders pay lower fares than people who use cash or paper Charlie tickets. You can get your Charlie Card by going to any kiosk at most MBTA stations. 42 Riding the Bus Boston has a very extensive Bus System. Just like the “T”, you can take a bus anywhere. For direct service to Northeastern, take the #39 bus. It will drop you off right on Huntington Avenue. Other buses (#8, 15, 19, 22, 23, 28, 42, 43, 44, 45, 47, CT2, and CT3) all stop at Ruggles Station, located on campus. Riding the Commuter Rail The Needham, Franklin, and Providence/Stoughton Lines all have direct service to Ruggles Station located on campus. Lines originating North of the city require a transfer at North Station. From there, connect with the Orange Line bound for Forest Hills and get off at either the Ruggles or Mass Ave. stops. For schedules, maps, or more information, visit www.mbta.com or call 617.222.3200 Parking Services You can apply for a parking permit online using your 9 digit NU ID number found on your myNEU account. Full-time day undergraduate, graduate, and law students can purchase a parking permit on a semester/quarter basis. Part-time students can purchase an annual permit, which is valid for the current academic year. Student parking fees will be charged to your tuition account. If you just need to park for the day, you can purchase a parking coupon at the Cashier’s Office that allows you to park in the Renaissance or Gainsboro Street garage any weekday for only $10. For additional information, please refer to the Parking Service website at www.northeastern.edu/parking or contact the Cashier’s Office in 356 Richards Hall at 617.373.2366. BIKING IN BOSTON Biking is a great way to get around a compact city like Boston. For a map of the bike routes in the city, check out the Boston Bike Map accessible from the City of Boston website at www.cityofboston.gov/bikes. Wherever possible, use the bike racks located across campus. Bicycles should not be chained to fences, doors, trees, or other objects, and bicycles cannot be brought into any University building. The Hubway System New to Boston in 2011, Hubway is a Boston bike sharing system. With 60 stations and 600 bicycles to date, Hubway provides its customers with an accessible and green transit option. Hubway provides three different membership options to fit your needs: an annual pass, a 3-day pass, or a 24-hour pass. The cost of your membership includes unlimited rides under 30 minutes. There are two different Hubway stations right on campus, one in the North Parking Lot and a second one outside International Village. For more information on the Boston Hubway System, including pricing and a station map, please visit www.thehubway.com. 43 Complete RESOURCE guide 44 Helpful Guides Get It Online www.neu.edu/offcampus/getstarted Apartment Condition Checklist Apartment Hunting Checklist Housing Code Checklist Roommate Selection Worksheet Guide to Subletting 45 Northeastern Directory Contact Name Campus Address Phone Number Website African-American Institute West Village F 617.373.3143 www.northeastern.edu/aai Asian American Center 109 Hemenway St 617.373.8852 www.northeastern.edu/aac Athletics 219 Cabot Center 617.373.2672 www.gonu.com Campus Police/ Public Safety 100 Columbus Place 617.373.2121 www.northeastern.edu/ publicsafety EMERGENCY ONLY 46 617.373.3333 Campus Activities 434 Curry Student Center 617.373.2642 www.neu.orgsync.com Campus Recreation 140 Marino Center 617.373.4433 www.campusrec.neu.edu Career Services 103 Stearns Center 617.373.2430 www.northeastern.edu/ careerservices Cashiers Office 356 Richards Hall 617.373.2366 www.northeastern.edu/ financialaid Center of Community Service 172 Curry Student Center 617.373.5809 www.northeastern.edu/ communityservice City and Community Affairs 526 Columbus Place 617.373.3168 www.northeastern.edu/ communityaffairs Computer HELP Desk 184 Snell Library 617.373.4357 www.help.neu.edu Disability Resource Center 20 Dodge Hall 617.373.2675 www.northeastern.edu/drc Fraternity/ Sorority Life 434 Curry Student Center 617.373.2642 www.northeastern.edu/fsl Housing and Residential Life 4 Speare Hall 617.373.2814 www.northeastern.edu/housing International Student and Scholar Institute 405 Ell Hall 617.373.2310 www.northeastern.edu/issi Latino/a Student Cultural Center 104 Forsyth Building 617.373.5845 www.northeastern.edu/latino Northeastern Directory Contact Name Campus Address Phone Number Website Institutional Diversity & Equity 125 Richards Hall 617.373.2133 www.northeastern.edu/diversity Student Conduct & Conflict Resolution 204 Ell Hall 617.373.4390 www.northeastern.edu/osccr Office of Prevention and Education @NU 307 Ell Hall 617.373.4459 www.northeastern.edu/open Registrar 120 Hayden Hall 617.373.2300 www.northeastern.edu/registrar Snell Library 100 Snell Library 617.373.2350 www.northeastern.edu/library Spiritual Life 203 Ell Hall 617.373.2728 www.northeastern.edu/ spiritual_life Student Accounts 356 Richards Hall 617.373.2270 www.northeastern.edu/ financialaid Student Affairs 104 Ell Hall 617.373.4384 www.northeastern.edu/studentlife Student Employment 101 Curry Student Center 617.373.3200 www.studentemployment.neu.edu Student Financial Services 356 Richards Hall 617.373.3190 www.northeastern.edu/ financialaid Student Leadership 434 Curry Student Center 617.373.2642 www.northeastern.edu/lead360 University Health & Counseling Services 135 Forsyth Building 617.373.2772 www.northeastern.edu/uhcs WeCare 104 Ell Hall 617.373.4384 www.northeastern.edu/wecare 47 City of Boston Directory Contact Name Phone Number Website Emergency Boston Police, Ambulance, Fire 911 Boston Police Non-emergency: www.cityofboston.gov/POLICE Allston/Brighton 617.343.4260 Beacon Hill 617.343.4240 Fenway and South End 617.343.4250 Mission Hill and Roxbury 617.343.4270 Boston Area Rape Crisis Center (BARCC) 617.492.7273 or 800.841.8371 Mission Hill Problem Property Hotline 617.504.7003 www.barcc.org City Services Boston City Council 617.635.3040 www.cityofboston.gov/citycouncil/ BTD Parking/Stickers 617.635.4410 www.cityofboston.gov/transportation Mayor’s 24-Hour Hotline 617.635.4500 Office of Neighborhood Services 617.635.3485 www.cityofboston.gov/ons Transportation Towline 617.635.3900 www.cityofboston.gov/towing Trash and Recycling Information 617.635.4900 www.cityofboston.gov/publicworks Boston Public Health Commission 617.534.5395 www.bphc.org Fenway Community Health Center 800.834.3242 www.fenwayhealth.org Mass General Hospital 617.726.2000 www.massgeneral.org MA Poison Information Center 800.682.9211 Health Services 48 City of Boston Directory Contact Name Phone Number Website Boston Rental Housing Center 617.635.4200 www.cityofboston.gov/rentalhousing Inspectional Services Department 617.635.5300 www.cityofboston.gov/isd Code Enforcement 617.635.4896 Health Division 617.635.5326 Housing Division 617.635.5322 Housing/Tenant Services Legal Services Boston Housing Court 617.788.8485 www.mass.gov/courts/courtsandjudges/ courts/housingcourt/ Greater Boston Legal Services 617.371.1234 www.gbla.org Massachusetts Attorney General 617.727.8400 www.ago.state.ma.us Massachusetts Bar Association Lawyer Referral Services 617.654.0400 www.masslawhelp.com Massachusetts Office of Consumer Affairs and Business Regulation 617.973.8787 www.mass.gov/ocabr Small Claims Advisory Service 617.497.5690 masmallclaims.org/ Volunteer Lawyers Project 617.423.0648 www.vlpnet.org Amtrak 800.872.7245 www.amtrak.com Greyhound Bus 800.231.2222 www.greyhound.com Hubway Bike System 855.448.2929 www.thehubway.com MBTA Information 617.222.3200 www.mbta.com Metro Cab 617.782.5500 www.metro-cab.com Peter Pan Bus 800.343.9999 www.peterpanbus.com Transportation 49 My Notes 50 INorth am eastern AS A NORTHEASTERN STUDENT, I KNOW THAT WHAT I DO AND HOW I ACT, DIRECTLY AFFECTS OTHER MEMBERS OF THE COMMUNITY, ESPECIALLY MY NEIGHBORS. I WILL REPRESENT THE VALUES OF NORTHEASTERN IN MY ACTIONS WITH FELLOW STUDENTS, NEIGHBORS IN OUR LOCAL COMMUNITY, OR WHEREVER MY STUDIES AND CO-OP TAKE ME IN BOSTON, ACROSS THE COUNTRY OR AROUND THE WORLD. 51 OFF CAMPUS STUDENT SERVICES 226 CURRY STUDENT CENTER NORTHEASTERN UNIVERSITY 360 HUNTINGTON AVENUE BOSTON, MA 02115-5000
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