Workbook
Treat odours in carpets and textiles
US 20672
Level 3 Credits 5
Name
Treat Odours in Carpets and Textiles
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Issue 1.1 – Jan 2013
20672 Treat odours in carpets and textiles
2
Workbook Graphics

Write
Discuss (Talk to another trainee)

Read

Follow the instructions
?
Need More Help
In this workbook, you will notice some extra colour coded information.
Vocabulary is in pink tables that look like this:
Vocabulary
Word
Meaning
Example
Procedure
A list of steps you must do.
What is the procedure for putting out a
warning sign?
Assessor
A person who decides if you have
passed a test or unit standard.
An Assessor will watch you clean and ask
you questions to find out if you know the
information.
Procedures are in green boxes that look like this:
Treat Odours in Carpets and Textiles
1.
2.
3.
Prepare carpets and textiles for odour treatment.
Treat odours in carpets and textiles.
Complete job-related tasks.
?
Need More Help
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20672 Treat odours in carpets and textiles
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Read the next two (2) pages to learn how to get the most from
vocabulary tables and procedures.
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Vocabulary
In this workbook, you will learn some new cleaning industry words
(vocabulary). New words are in pink tables.
At the beginning of each reading,
there is a list of vocabulary or words
that you need to know to do your job
as a cleaner.
The words are always in a pink table.
Word
Meaning
Example
Warning
Sign
A sign that tells people to be
careful of something
dangerous.
A cleaner puts up a warning
sign before mopping the
floor.
Cordon
Things with a cord or line
between that separate an
area from people.
A cleaner puts a cordon
around the area where he is
working, before vacuuming
the floor.
The Vocabulary Table has three (3) parts
1.
2.
3.
Headings
The headings go across the top of
the table.
Word
Meaning
Example
Warning
Sign
A sign that tells people to be
careful of something
dangerous.
A cleaner puts up a warning
sign before mopping the
floor.
Cordon
Things with a cord or line
b t
th t
t
A cleaner puts a cordon
d th
h
h i
A list of words (vocabulary)
The list of words goes down the left
hand side of the table.
Information about each word
The information about each word
goes across the table.
Read the Meaning of the word
Read it carefully. You may need to
read it more than one time.
Then read an Example sentence
that uses the word to talk about
cleaning.
Word
Meaning
Example
Warning
Sign
A sign that tells people to be
careful of something
dangerous.
A cleaner puts up a warning
sign before mopping the
floor.
Cordon
Things with a cord or line
between that separate an
area from people.
A cleaner puts a cordon
around the area where he is
working, before vacuuming
the floor.
Word
Meaning
Example
Warning
Sign
A sign that tells people to be
careful of something
dangerous.
A cleaner puts up a warning
sign before mopping the
floor.
Cordon
Things with a cord or line
between that separate an
A cleaner puts a cordon
around the area where he is
Word
Meaning
Example
Warning
Sign
A sign that tells people to be
careful of something
dangerous.
A cleaner puts up a warning
sign before mopping the
floor.
Cordon
Things with a cord or line
between that separate an
A cleaner puts a cordon
around the area where he is
Word
Meaning
Example
Warning
Sign
A sign that tells people to be
careful of something
dangerous.
A cleaner puts up a warning
sign before mopping the
floor.
Cordon
Things with a cord or line
between that separate an
A cleaner puts a cordon
around the area where he is
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20672 Treat odours in carpets and textiles
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A Procedure
A Procedure
Cleaners need to read about many different procedures. In this workbook
all procedures are in a green box □.
You need to read a procedure carefully and thoroughly.
In this workbook you will need to learn many different procedures to pass
the unit standard.
Sometimes the assessor will watch you do a procedure.
Sometimes the assessor will ask you to say a procedure.
Here is an example of a procedure.
To stop people from slipping and falling, the cleaner should:
1.
Warn the public, that there is a spill
2.
Put up a warning sign.
3.
Clean up the spill.
4.
Remove the warning sign, when the floor is dry.
A procedure has two (2) parts.
1. A title
To stop people from slipping and falling, the cleaner should:
The title gives the name of the
procedure.
1.
Warn the public, that there is a spill
2.
Put up a warning sign.
3.
Clean up the spill.
4.
Remove the warning sign, when the floor is dry.
2. Some steps
To stop people from slipping and falling, the cleaner should:
This procedure has four (4) steps.
Each step has a number.
Some procedures don’t have
numbers, they have bullets
instead.
1.
Warn the public, that there is a spill
2.
Put up a warning sign.
3.
Clean up the spill.
4.
Remove the warning sign, when the floor is dry.
To stop people from slipping and falling, the cleaner should:
Some examples of bullets are:
•, –, , , .
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•
Warn the public, that there is a spill
•
Put up a warning sign.
•
Clean up the spill.
•
Remove the warning sign, when the floor is dry.
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Contents
Introduction to Treat Odours in Carpets and Textiles......................... 7
Part One: Conduct a Risk Assessment of the Worksite .................... 10
Part Two: How to Treat Odours (Small Scale) .................................... 17
1.
Prepare carpets and textiles for odour treatment ....................................... 18
2.
Treat odours in carpets and textiles................................................................ 22
3.
Complete job-related tasks. ............................................................................ 25
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Treat Odours in Carpets and Textiles
In this workbook you will learn how to treat odours in carpets and textiles.
Vocabulary
Word
Meaning
Example
Treat
To use a cleaning agent to
clean or protect something.
He treated the bad smell with an enzyme
deodoriser.
Odours
A smell, usually one that is
unpleasant or bad.
He couldn’t get the odour out of the
carpet.
Textiles
Cloth made by weaving or
knitting.
In this workbook, textiles mean cloth used
for covering furniture, and making
cushions and curtains.
Scale
The size or extent of
something (compared with
something else)
Is it a small, medium or large scale job?
Small scale
Smaller in size, limited
Treating an odour caused by a spill is a
small scale job.
Large scale
Larger, over a wider area,
more involved,
Treating odours caused by fire or water
damage are large scale jobs.
Visible
Able to be seen by the
human eye.
The cause of an odour is not always visible
unless special equipment is used.
Moisture
Very small drops of water in
the air, on the surface or in
something.
The cloth soaked up lots of moisture.
Substance
A type of liquid, solid or gas.
He couldn’t identify the substance that
was spilled on the carpet.
Introduction to Treat Odours in Carpets and
Textiles
In this workbook, you will learn how to treat odours in carpets
and textiles on small scale jobs. You will learn how to treat
odours caused by spills or stains or in small areas.
This workbook does not cover how to treat odours in large scale jobs. Large
scale jobs would include treating odours caused by fire, smoke, flood, and
water damage or treating odours in larger areas.
What are odours?
Odours are unpleasant or bad smells. These smells may be caused by:
•
Smoke, fire or water damage
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•
•
•
•
•
Human or animal products such as urine (wee), excrement (poo), vomit, or
perspiration (sweat)
Microbes (extremely small living things that may cause disease).
Mould
Mildew
Decomposition of organic material (rotten things). This may include rotten
carpet, rotten wood, rotten plants and rotten food.
Odours can be caused by:
Smoke or fire damage
Water damage
Urine (wee)
Perspiration
Vomit
Decomposition (rotten
things)
Microbes (microbial damage)
Mould
Mildew
Where can you find odours?
You may have to search for odours. The cause of the odour may be on the
walls, in corners, in the underlay (a layer under the carpet), on the subfloor,
behind skirting boards, under the smooth edge, on hard floors or on furniture
or curtains.
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Places where odours can sometimes be found:
Underlay (layer under the carpet)
Subfloor
Skirting boards
Smooth edge
How can you find the cause of odours?
Sometimes you will be able to see the cause of an odour. For example, you
might see a stain, mould or mildew. Other times, the cause may not be
visible. You may need to use special equipment such as an ultra violet light
or a non-penetrating moisture meter.
An ultra violet light is a special type of light used to find human or animal
products such as blood, saliva, perspiration and semen which cannot be seen
by the human eye.
A non-penetrating moisture meter is a type of electronic equipment used to
measure how much moisture is in a substance such as wood, fibreboard and
brickwork. It sends an electrical signal into the substance to measure the
percentage of moisture. A moisture meter will tell you if the substance has
normal levels of moisture. A high level of moisture may show that there has
been water damage. A moisture meter can be used to find damp caused
by flood or water damage.
An ultraviolet light
A non-penetrating moisture meter
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Part One: Conduct a Risk Assessment of the Worksite
In Part One, you will learn how to complete a risk assessment of a worksite.
Here is a list of vocabulary (words) used in this part.
Vocabulary
Word
Meaning
Example
Hazard
Anything with the possibility of
causing harm.
Electricity, poor ventilation and noise are
examples of typical hazards.
Risk
How likely it is that damage,
loss or injury will be caused by
a hazard and how severe the
outcome may be.
There is a high risk that the public may
slip on wet floors.
You must do a risk assessment, before you begin every odour
removal job.
What is risk?
Hazards and risks go together. A hazard is anything that could cause harm. Risk is
the chance of something happening. Your safety depends on identifying hazards
and controlling the risk as much as possible.
What is a risk assessment of a worksite?
A risk assessment is an organised way of looking at work activities to see how
safe they are. You write down every possible hazard. For each hazard, you
need to think about who might be affected. This may include employees,
contractors, temporary workers and the public. For each hazard, you also
need to identify if it can be eliminated, isolated or minimised. Then you write
down the actions that will be taken during the job to manage the hazard and
any further steps that may need to be taken.
In some risk assessments, you will be asked to assess the risk. You say what the
risk will be. When you assess the risk you say what the chance is that it will go
wrong and how bad it will be if it does go wrong (the severity).
Give a copy of the written risk assessment to the client to sign that they fully
understand and accept the risk assessment.
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What does a risk assessment look like?
Here is an example of a risk assessment table for stain removal at a client’s
office:
Hazard (in
order of
risk)
Slip or Fall
Location
Eliminate
Isolate
Minimize/Mitigate
Any areas where
carpet meets hard-floor
surfaces.
Use walkon/walk-off
mats.
Place “Caution Wet
Floor” signage.
Trip and
Fall
Any area between
equipment and
operator or machine
and outlet where
hoses/leads placed.
Vehicle shelving or
Carpet Spotting Kit.
Prevent Public
Access to site.
Use Evolution™
type (carpet/hard
floor) type wand
to remove
overspray ASAP.
Or use hand
towels/mop to
immediately dry
hard floors.
Prevent Public
Access to site.
Run
hoses/leads
along walls as
much as
possible.
Spotting Kit
should have
child proof lid.
Additionally
ventilation (such
as air movers)
used to remove
fumes etc…
Place “Watch my
Hoses” signage.
Or tape/cover leads
near doorways.
Hazardous
Chemicals
Electric
Shock
Vehicle should
be locked at all
times or
chemicals kept in
a “Lock Box”.
Power
Leads/Equipment on
damp surfaces.
Use RCD’s.
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All bottles must be
labelled correctly.
Appropriate SDS
available in vehicle
First Aid Kit (with Eye
Bath) in vehicle.
Fire Extinguisher
available in vehicle.
Appropriate PPE
available in vehicle.
Ensure 6 monthly
electrical certification
of all electrical
equipment done.
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How to Read a Risk Assessment Table (Chart)
The top row of the table gives the headings.
Every hazard
(thing that can
cause harm) is
listed.
Where you
can find
the
hazard
Hazard
Things you
can do to
eliminate the
hazard.
Location
Eliminate
Things you
can do to
isolate each
hazard.
Isolate
Things you
can do to
minimise the
hazard.
Minimise
(In order of risk)
Slip or Fall
Trip and Fall
To find out more information about a hazard and how to manage it, you read
across a row.
Hazard
Location
Eliminate
Isolate
Minimise
(In order of risk)
Slip or Fall
Trip and Fall
To find out how many hazards there are, you read down the hazard column.
Hazard
(In order of risk)
Location
Eliminate
Isolate
Minimise
Slip or Fall
Trip and Fall
Hazardous Chemicals
Electric Shock
In this table, there are __________ workplace hazards.
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To find the hazard with the highest chance or likelihood of happening, look at
the top of the hazard column. This hazard is a high risk. Accidents caused by
this hazard are very common.
Very Likely
(high risk of happening)
Location
Hazard
(In order of risk)
Eliminate
Isolate
Minimise
Slip or Fall
Trip and Fall
Not Very Likely
(low risk of happening)
Hazardous
Chemicals
Electric Shock
To find the hazard with the lowest chance or likelihood of happening, look at
the bottom of the hazard column. This hazard is a low risk. Accidents caused
by this hazard are not common.
Instructions for Reading a Risk Assessment Table (Chart)
To find out more information about a particular hazard and how to manage
it, you read across one row.
You can make a sentence or group of sentences to explain all the
information in a row. This is called a document statement.
Here is a document statement for this risk assessment chart:
The words in brackets (), are the table headings.
____________________________ is a high/medium/low risk hazard.
(Hazard)
We can find this hazard, ____________________________________________
(Location)
We can eliminate this hazard by _____________________________________
(Eliminate)
or We cannot eliminate this hazard.
We can isolate this hazard by ________________________________________
(Isolate)
We can minimise this hazard by ______________________________________
(Minimise)
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Here is the document statement for Electric shock.
Words from the table replace the headings in brackets shown above.
Electric shock is a low risk hazard.
We can find this hazard, when power leads/equipment is on damp
surfaces.
We cannot eliminate this hazard.
We can isolate this hazard by using RCDs (Residual Current
Devices).
We can minimise this hazard by ensuring 6 monthly electrical
certification of all electrical equipment is done.
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Now it’s Your Turn
Use information from the Risk Assessment Chart below to complete the
document statement for Trip and Fall.
Hazard
(in order of risk)
Location
Eliminate
Isolate
Minimize/Mitigate
Slip or Fall
Any areas where
carpet meets hard-floor
surfaces/
Any area between
equipment and
operator or machine
and outlet where
hoses/leads placed.
Prevent Public
Access to site.
Use walkon/walk-off mats
Place “Caution Wet
Floor” signage.
Prevent Public
Access to site.
Run hoses/leads
along walls as
much as
possible.
Place “Watch my
Hoses” signage.
Or tape/cover leads
near doorways.
Use RCD’s.
Do 6 monthly electrical
certification of electrical
equipment.
Trip and Fall
Hazardous Chemicals
Electric Shock
Power leads/
equipment on damp
surfaces.
(Hazard)
Is a
risk hazard.
high/medium/low
We can find this hazard (look under Location)
We can eliminate this hazard by (look under Eliminate)
We can isolate this hazard by (look under Isolate)
We can minimise this hazard by (look under Minimise)
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What happens after you have completed the risk assessment?
When you have finished your risk assessment, you need to give a written copy
of it to the client.
Before you can start the stain removal process, you must get the client’s
written acceptance of the risk assessment. They must agree in writing that
they understand the risks and agree to the steps that you are taking to
eliminate, isolate or minimise these risks.
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Part Two: How to Treat Odours (Small Scale)
In Part Two, you will learn:
• A procedure for treating odours (small scale).
Here is a list of vocabulary (words) used in this part.
Vocabulary
Word
Meaning
Example
Source
A person or thing that causes
something, especially a
problem.
The source of the odour was milk that was
spilled on the carpet.
Identify
Recognise and name
something, say who or what
they are.
You may be able to identify a stain by
looking at it or smelling it.
Chattels
Personal belongings (not land
or buildings).
Move the chattels from the room before
you start cleaning the carpet.
Ventilated
Aired, has fresh air moving
around the room or building.
Open the windows to make sure the room
is well-ventilated.
Procedure for Treating Odours in Carpet and Textiles (Small Scale)
Treat Odours in Carpets and Textiles
1.
Prepare carpets and textiles for odour treatment.
2.
Treat odours in carpets and textiles.
3.
Complete job-related tasks.
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1.
Prepare Carpets and Textiles for Odour Treatment
This is the first (1st) step in the procedure for treat odours in carpets and
textiles. Let’s look at this step in more detail. It has eleven (11) steps.
1.
Prepare for Carpet Cleaning, under Supervision
a.
g.
h.
i.
j.
Do a risk assessment of the worksite and get it signed off by the
client.
Find the source and cause of the odour.
Identify the type of carpet or textile.
Select the appropriate equipment and odour treatment.
Do a safety check of your equipment.
Select and put on appropriate Personal Protective Equipment
(PPE).
Prepare the odour treatment.
Put out warning signs.
Move chattels in accordance with client requirements.
Do a colour-fast test.
k.
The area is well-ventilated (aired).
b.
c.
d.
e.
f.
a.
Do a risk assessment of the worksite and get it signed off by the
client.
Complete a risk assessment of the worksite (see Part One for
more information on how to do a risk assessment). Get the
client’s acceptance before starting the job. The client gives their
acceptance by signing that they understand the hazards and
the steps being taken to control the risks.
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b.
Find the source and cause of the odour.
Look for the source of the odour. (Where the odour is coming
from). You may have to look:
•
On walls.
•
In corners.
•
Under the carpet (at the underlay and sub floor).
•
On or behind skirting boards.
•
On or under the smooth edge.
•
At the hard floor.
•
At furniture.
Look for the cause of the odour. Is it caused by:
c.
•
Smoke, fire damage.
•
Flood or water damage.
•
Human or animal products.
•
Rotten substances.
•
Mould or Mildew.
•
Microbes.
Identify the type of carpet or textile.
It is important to identify the type of carpet or textiles.
Read the label of the odour treatment to see what types of
carpets and textiles you can and cannot treat.
d.
Select the appropriate equipment and odour treatment.
Equipment you will need includes:
• Odour treatment (Enzyme based deodoriser).
• Cloths.
• Knife, spoon or spatula.
• Carpet shampoo.
• An air mover.
e.
Do a safety check of your equipment.
Do a safety check for warning signs and an air mover.
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Safety check for signs
a.
Check that the hinge works. (The hinge is at the top, the hinge
joins the two parts of the sign).
b.
Check that the sign is clean and easy to read.
Safety Check for Electrical Equipment
This includes: air movers.
1.
Always
check the
Electrical
Safety
Certificate
first.
AS26949
15/04/09
If the Electrical Safety
Certificate is current, it is Ok to
use the equipment.
If the Electrical Safety
Certificate is out-of-date, you
must not use the equipment.
2.
Check the
cord
DO NOT use if the cord is
damaged.
3.
Check the
plug
The three (3) prongs must be
straight not bent.
straight
bent
4.
Check the
motor
The motor must be quiet when
turned on.
DO NOT use, If the motor is very
noisy or smelly.
If the Electrical Safety Certificate is out-of-date:
1.
Do not use the equipment
2.
Write a fault label and tie it on the equipment
3.
Put the equipment away. Keep it separate from the good equipment.
4.
Tell your boss (supervisor) immediately.
f.
Select and put on the appropriate Personal Protective Equipment
(PPE).
Before you prepare or use cleaning agents, put on personal
protective equipment. You should always wear gloves. You
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should also wear a respirator if you are preparing hazardous
(toxic) cleaning solutions that can affect your breathing.
g.
Prepare the odour treatment.
If you need to prepare the odour treatment, follow the
instructions on the label or ask your supervisor for help.
h.
Put out a warning sign, cordon or barrier.
To warn the public, put out a warning sign, cordon or barrier.
Make sure that you put a warning sign in a place where people
can read it.
Make sure you put it in a place that will not cause a hazard.
i.
Move chattels in accordance with client requirements.
Chattels is another word for furniture and other household items.
Before treating the odour, you may need to remove some
furniture from the room being treated.
Follow the client’s instructions on where to store these chattels.
j.
Do a colour fast test.
Do a colour fast test, before you use the odour treatment.
k.
•
Apply a small amount of odour treatment, to a small area of
fabric or material that is not visible.
•
Follow the instructions on the label. The instructions will tell
you how long to leave the odour treatment on. If the carpet
or textile changes colour, the colour runs, or the texture is
damaged, do not use the odour treatment.
The area is well-ventilated (aired).
Make sure the area is well-ventilated (aired).
Open windows or use a fan or an air mover to keep fresh air
moving into the area.
Make sure you are not working near fire or flames. The area must
be NO Smoking.
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2.
Treat Odours in Carpets and Textiles
This is the second (2nd) step in the procedure for treat odours in carpets
and textiles. Let’s look at this step in more detail. It has four (4) steps.
Here is a list of vocabulary (words) used in this part.
Vocabulary
Word
Meaning
Example
Soil
Dirt.
Solids
A substance that is solid, not
liquid or gas.
Scrape the solids from the carpet with a
scraper or knife.
Fluids
A liquid, something that flows.
Soak up the fluids with a towel.
Blot
To remove liquid from a
surface by pressing soft paper
or cloth on it.
Blot up the water with some paper towels.
Destroy
To damage something so
badly that it no longer exists,
works.
The odour treatment completely
destroyed the bad smell.
Curing
The time it takes for the
chemical treatment to work.
The curing process takes one to two days.
Assess
Judge how well something is
done.
Assess the odour treatment to decide if
the smell has been completely destroyed.
If an odour is caused by a stain, you may have to remove the
stain, first.
2.
Treat Odours in Carpets and Textiles
a.
b.
Treat the odour.
c.
d.
Secure the area during the drying and curing process.
Assess the area after treatment.
a.
Task is completed without damage to technician, client, furniture,
fixtures or fittings.
Treat the odour.
1.
Remove soil(solids, fluids)
For solids (such as food, faeces (poo)
Scrape up as much solids as you can with a spoon, knife or
spatula.
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For fluids
• Press down on the fluid with a dry cloth.
• To soak up the deep down fluid, place your body weight
behind the press to make sure more fluid is brought to
the surface.
2.
Water down.
• Once most of the solid or fluid is gone, pour water on top
of the area. Press dry.
• Repeat this two (2) or three (3) times.
3.
Shampoo the area (if required). Especially for solids.
• Check the manufacturer’s instructions for quantities of
shampoo needed. The general rule is mix 25 ml of
carpet shampoo with two litres of water.
• Pour the shampoo mixture on top of the area.
• Rub and blot (press with a cloth) the area so that the
soap lifts any solids to the surface. Use a spoon, knife or
spatula to remove any solids.
• Rinse all the shampoo from the area.
4.
Apply the odour treatment (Enzyme deodoriser) in
accordance with manufacturer’s instructions.
To destroy the odour completely, you need to use an
enzyme deodoriser. Follow the manufacturer’s instructions
on the label.
• Pour the enzyme deodoriser solution on the area.
• Allow it to set in the carpet or textiles for at least 24 (one
day) to 48 hours (2 days). Read the instructions on the
label).
• After one to two days, return and blot dry the moisture
from the carpet or textile.
• If there is any more moisture, let it air dry.
• If you need to dry the area quickly or to dry carpet, use a
fan or air mover.
Some More Information about Enzyme Deodorisers
•
•
•
Enzyme deodorisers work by breaking down the odour causing
substance with friendly bacteria.
The area must be wet (and warm) for the enzyme to work.
You must leave the enzyme on the area for the correct amount of
time. Check the manufacturer’s instructions.
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20672 Treat odours in carpets and textiles
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b.
Task is completed without damage to technician, client, furniture,
fixtures or fittings.
Follow health and safety practices to keep you and the client
safe.
Follow manufacturer’s instructions for using the odour treatment.
Follow industry best practice to avoid damaging furniture,
chattels, fixtures and fittings.
c.
Secure the area during the drying and curing process.
•
•
It takes one to two days for the enzymes to work (this is
called the curing process).
It may also take time for the carpet or textiles to air dry.
During the curing and drying process, you may need to use
warning signs, a cordon or barrier to stop people from entering
the area.
Once the area is treated, ventilate (air) the area well before
use.
d.
Assess the area after treatment.
After the treatment is finished, assess the area to check that
the smell is completely removed.
If there is still an odour, you will need to treat the area again.
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3.
Complete Job-related Tasks
This is the third (3rd) step in the procedure for treat odours in carpets and
textiles. Let’s look at this step in more detail. It has five (5) steps.
3.
Complete Job Related Tasks
a.
b.
c.
d.
e.
a.
Replace chattels in accordance with client’s requirements.
Clean your equipment and store it away.
Dispose of soiled solutions appropriately.
A report of the outcome is given to the client and the supervisor
and the results of the job are approved.
Secure the premises.
Replace chattels in accordance with client’s requirements.
Discuss with the client, where they would like the furniture and
chattels put back, after treatment.
Follow the client’s instructions.
b.
Clean your equipment and store it away.
Follow these instructions to clean each piece of equipment.
Cloths
•
Wash cleaning cloths in warm, soapy water.
•
Thoroughly rinse out the cloths in clean water.
•
Thoroughly wring out the cloths.
•
Hang cloths up to dry.
Warning Sign
•
Wipe the warning sign.
•
Store it away.
c.
Dispose of soiled solutions appropriately.
Cleaning solutions should be disposed of down a cleaners’ sink
or down the toilet.
Do not empty cleaning solutions down storm water drains or in
the gutter.
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d.
A report of the outcome of the odour treatment is given to the
client and/or your supervisor.
Successful and unsuccessful odour treatment results are reported
to the client and supervisor.
In your written report, you should include the following
information:
•
•
•
e.
The cause of the odour – what type of odour it was.
The outcome of the treatment – how the stain was treated,
and if it was successful or unsuccessful.
How to prevent more odours in the future.
Secure the premises.
Follow the supervisor or client’s instructions to lock up the worksite
after you have completed the job.
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20672 Treat odours in carpets and textiles
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Issue 1.1 – Jan 2013
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Issue 1.1 – Jan 2013