TERMS AND CONDITIONS FOR APPLICATION AT PEBBELS BABYSITTERS Since April 1, 2016 Article 1 Pertinence These terms and conditions are applicable on the collaboration between the applicant and Pebbels Babysitters. Article 2 Definitions In these terms and conditions the following definitions are applicable: Pebbels Babysitters The babysitting agency that aims to enable a connection between a babysitter and a client for the purpose of a babysitting service for the assigned children at the home of the client. Babysitter A person, screened and selected by a representative of Pebbels Babysitter, who takes responsibility for the caretaking and well-being of the assigned children at the home of the client, and receives financial compensation for this service. Client The parent, guardian or caregiver of the assigned children. Application The complete and valid written completion and delivery by e-mail or mail of the Application Form Pebbels Babysitters to Pebbels Babysitters, and the returned confirmation by e-mail, mail, telephone, sms, Whatsapp or Facebook message. Connection The mediation between the client and babysitter established through any efforts of Pebbels Babysitters as part of its service. Article 3 Application, application terms and acceptance of application Paragraph 1 Application at Pebbels Babysitters is done through the delivery by e-mail or mail of a fully filled-in Application Form Pebbels Babysitters and Terms and Conditions for Application at Pebbels Babysitters (since April 1, 2016), which are intended for this purpose and have been provided by Pebbels Babysitters. A confirmation has to be provided by Pebbels Babysitters for approval via e-mail, mail, telephone, sms, Whatsapp or Facebook message. Paragraph 2 The starting date of the service is the exact moment on which the client provides a written consent via e-mail or mail on approval of the Terms and Conditions for Application at Pebbels Babysitters (since April 1, 2016), has delivered a completely filled-in Application Form Pebbels Babysitters via e-mail or mail, and has paid the invoice for the mediation service of a connection. Article 4 Babysitter request and terms of request Paragraph 1 A babysitter mediated via an application of Pebbels Babysitters is intended for and limited by: Children in the age category between 12 weeks and 13 years. A maximum responsibility for 4 children at the same time at the home of the client. Whenever one or more of these children are not lawfully connected through parenting, guardianship or official caregiving, this must be notified to Pebbels Babysitters in advance via e-mail or mail. Paragraph 2 The client: Guarantees with every connection that a person known to the client is aware of the babysitting service that is provided by the babysitter. This person is fully aware of the proceedings, and is available to be contacted by the babysitter via telephone during the working hours of the babysitter. Will make sure the babysitter and Pebbels Babysitters is thoroughly notified of any particularities related to the well-being and health of the child(ren). This includes, but is not limited by, medicine schedules, allergies, and all other health-related issues related to the child(ren). Will intercommunicate respectfully with the babysitter and will honor existing commitments made with the babysitter at the start of the agreement between babysitter and client. Terms and Conditions for Application at Pebbels Babysitters Page 1 of 3 Is responsible for mistakes made by the babysitter if the babysitter acted as commissioned by the explained tasks. Exception is when the client can prove that there is intent or recklessness on the side of the babysitter. If the exception is applicable, the babysitter can be made liable. Pebbels Babysitters highly recommends that both the client and babysitter have a valid liability insurance. Will make sure the babysitter has access to drinks, such as coffee, tea or soda. When the babysitting service starts before 6:00 pm and ends after 7:00 pm, the client will make sure the babysitter has access to a (simple) warm meal. Is fully aware that a minor babysitter (<18 years old) is lawfully committed to a maximum working end time of 11:00 pm. Will make sure Pebbels Babysitters is notified of any complication or issue that has been raised during the working time of the babysitter. Paragraph 3 When the client has delivered a completely filled-in Application Form Pebbels Babysitters, has approved on the Terms and Conditions for Application at Pebbels Babysitters (since April 1, 2016), has not been provided with any babysitting candidates by Pebbels Babysitters, and decides to withdraw the application, Pebbels Babysitters is allowed to charge the client for administrative costs for the amount of 30.00 euro. These costs will have to be paid within 3 calendar weeks. Article 5 Tariffs Paragraph 1 For a completed connection, Pebbels Babysitters has determined the following tariff: Standard service package: 110.00 euro Paragraph 2 For additional preferences as stated on the filled-in Application Form Pebbels Babysitters, Pebbels Babysitters has determined the following tariffs: Practical preferences Age preference: In possession of a valid driver’s license B: Guaranteed availability for longer than a year: 10.00 euro 15.00 euro 50.00 euro Preferences for extra activities Cooking: Household work: 15.00 euro 25.00 euro Quality preferences References: More than four years of experience in babysitting: Certificate of Good Behavior (VOG): First Aid certificate: Native skills in a specific foreign language: Higher education diploma in child studies: 10.00 20.00 25.00 35.00 40.00 50.00 euro euro euro euro euro euro Paragraph 3 If the client has filled-in one or more additional preferences on the Application Form Pebbels Babysitters, which do not refer to any additional preference stated under Art. 5 Paragraph 2, a custom price will be agreed upon between the client and Pebbels Babysitters, and confirmed via e-mail, mail, telephone, sms, Whatsapp, or Facebook message. Paragraph 4 The total amount that is to be paid by the client to Pebbels Babysitters after connection, is the price of the standard service package, as stated in Art. 5 Paragraph 1, plus the prices of the required and complied additional preferences, as stated in Art. 5 Paragraph 2 and Paragraph 3. Paragraph 5 (repetition of Art. 4 Paragraph 3) When the client has delivered a completely filled-in Application Form Pebbels Babysitters, has approved on the Terms and Conditions for Application at Pebbels Babysitters (since April 1, 2016), has not been provided with any babysitting candidates by Pebbels Babysitters, and decides to withdraw the application, Pebbels Babysitters is allowed to charge the client for administrative costs for the amount of 30.00 euro. These costs will have to be paid within 3 calendar weeks. Article 6 Payment of services Paragraph 1 After connection, the client will be invoiced for the services provided by Pebbels Babysitters. The amount will be the total amount as clarified in Art. 5 Paragraph 4. Payment of this amount will have to Terms and Conditions for Application at Pebbels Babysitters Page 2 of 3 be done with a bank transfer to the bank account of Pebbels Babysitters. The bank account details will be provided to the client after connection via e-mail, mail, telephone, sms, Whatsapp, or Facebook message. Paragraph 2 When payment is not fulfilled by the client within 6 weeks after invoice date, the client is in default. When the client is in default, Pebbels Babysitters: May refuse any service towards the client. Will send financial reminders to the client. Paragraph 3 Pebbels Babysitters is always entitled to change the tariffs of its services that are stated in Art. 5 Paragraph 1, Paragraph 2, Paragraph 3, and Paragraph 5. Article 7 Service refusal Pebbels Babysitters may always (temporarily) refuse a connection whenever Pebbels Babysitters judges that the client: Vandalizes the house rules after two written warnings. Lacks payment actions towards the babysitter(s). Article 8 Insurance The client and the babysitter are responsible for the registration and maintenance of their own legal liability (WA) insurance and accident insurance. Pebbels Babysitters highly recommends registration for both these insurance services to both the client and the babysitter. Article 9 Liability Paragraph 1 By law, Pebbels Babysitters only has a mediation role in its service packages. Pebbels Babysitters cannot be held accountable for any violations in the agreements made between the client(s) and the babysitter(s), or for any damages done by the client(s) or babysitter(s). Paragraph 2 Pebbels Babysitters does not guarantee a successful connection. Pebbels Babysitters is not responsible for any damages done by incomplete connection or cancellation of a connection. Article 10 Confidentiality All parties oblige themselves for secrecy of all confidential information that is given to them, or has been acquired by them in the context of the services provided by Pebbels Babysitters. Confidential information is qualified as such when this has been stated by one or more parties, or when this can be derived from the nature of the information. Article 11 Personal details protection Pebbels Babysitters acts according to the law for the protection of personal information (Wet Bescherming Persoonsgegevens) en only registers personal details that is needed for its business operations or for compliance to the law. When clients sign the Application Form Pebbels Babysitters they automatically give Pebbels Babysitters permission to register and process personal details that are stated on the Application Form Pebbels Babysitters or in the communication with Pebbels Babysitters by e-mail, mail, telephone, sms, Whatsapp, or Facebook message. Pebbels Babysitters stores personal details during the term determined by law, or during the term in which it is necessary for the purposes of which the personal details are acquired. The nature of these purposes is business operatively, historical, or statistical. Article 12 Complaint procedure Complaints regarding the services provided by Pebbels Babysitters can be filed with Pebbels Babysitters by e-mail, mail, telephone, sms, Whatsapp, or Facebook message. These complaints must relate to mediation services of Pebbels Babysitters. Article 13 Changes to this agreement Pebbels Babysitters is at all times entitled to make changes to these terms and conditions. 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