Check Hold Release Screen © 2011-2014 Fiserv, Inc. or its affiliates. All rights reserved. This work is confidential and its use is strictly limited. Use is permitted only in accordance with the terms of the agreement under which it was furnished. Any other use, duplication, or dissemination without the prior written consent of Fiserv, Inc. or its affiliates is strictly prohibited. The information contained herein is subject to change without notice. Except as specified by the agreement under which the materials are furnished, Fiserv, Inc. and its affiliates do not accept any liabilities with respect to the information contained herein and is not responsible for any direct, indirect, special, consequential or exemplary damages resulting from the use of this information. No warranties, either express or implied, are granted or extended by this document. http://www.fiserv.com Fiserv is a registered trademark of Fiserv, Inc. Other brands and their products are trademarks or registered trademarks of their respective holders and should be noted as such. Page 2 of 11 Overview: The Check Hold Release screen allows for either all or part of a check hold to be released so that those funds are immediately available. Key Benefits: The Custom Check Hold Release screen allows for either part or all of a Check Hold to be released so that those funds are immediately available. This allows the Financial Institution to override the standard DNA check holds schedule when necessary. Processing: A New Screen ‘Check Hold Release’ has been created to release the Check Hold. If this screen is accessed from the Services module, the Query button and account number fields are visible and enabled. To release funds, the user selects the row to modify, press edit. The only editable field is release amount. The user can enter any amount, as long as it does not exceed the hold amount. Once the change has been processed, the funds become available. This screen uses an available increment code (8CHR) to move and track these funds. This available increment code should not be associated with any fund types, or used for any other purpose. The screen always releases the funds immediately, regardless of the available duration days associated with this increment code. If this available increment code is associated with any fund types and deposits are processed against it, results may be unpredictable. This screen can be used to modify fund where the deposit was not made on and before the current posting date. When using this screen the Financial Institutions are not able to tie back the amount released to a specific transaction in DNA. Funds availability information is not reflected accurately when reprinting deposit receipts. Page 3 of 11 This screen may only be used to release a hold; it may not be used to re-assign a hold. For example, this screen may not be used to re-assign a five-day hold to a twoday hold. This screen should not be used to modify memo holds, or results may be unpredictable when the memo holds are re-assigned. Any modifications to funds availability made via this screen may be lost if a transaction on the same account is subsequently error-corrected later on the same posting day. Please review this screen prior to error correcting a transaction on the Teller Journal screen. Care should be taken when releasing ATM holds through this screen (ATM holds may only be modified if they appear on the check holds tab and not the card holds tab on the DNA Holds Screen). Future ATM hold re-assignments made after ATM envelopes are opened and verified, both via automated and manual processes, may not be accurate if the hold was modified via this screen. Activity data is generated for this new screen. The activity data may be searched using by specifying a category of “Account Maintenance” and type of “Check Hold Release” as shown below: Page 4 of 11 Examples: All examples assume a hold was placed on the entire deposit, Regulation CC or additional funds availability were granted at the time of the deposit, all deposits are made on the same posting date: Example 1 – Deposit made at teller line, hold available date modified using standard DNA process, second deposit made later in the day: A deposit is made at the teller line, consisting of one local check. A two-day hold is placed on the item at the time of deposit. The teller releases the hold using standard DNA functionality (release date changed to today on the Check Holds Tab of the Manage Holds Screen). When the teller changes the release date to today, the funds are made available immediately. If a second deposit consisting of a local check is made to the same account later in the day, the funds are placed in the local check two-day core bucket, but are available immediately, as the release date for all two-day local items has already been modified to be available today. This is only true for deposits made on the same posting day, using the same fund types, where the hold has been previously released. If a hold was released on a local two-day item yesterday, and a deposit is made today consisting of a local two-day item, the hold is set, and the funds are not available for two days. Example 2 – Deposit made at teller line, hold amount modified via new screen, additional deposit made later in the day: A deposit is made at the teller line, consisting of one local check. A two-day hold is placed on the item at the time of deposit. The teller releases the hold using the new screen (the teller may release the entire hold or a portion of the hold). If a second deposit consisting of a local check is made to the same account later in the day, the funds are placed in the local check two-day core bucket, and the funds are not available for two days. Example 3 – Deposit made at teller line, hold amount modified via new screen, additional deposit made later in the day, hold amount modified via new screen, additional deposit made later on the same day: A deposit is made at the teller line, consisting of one local check. A two-day hold is placed on the item at the time of deposit. The teller releases the hold using the new screen (the teller may release the entire hold or a portion of the hold). Page 5 of 11 A second deposit consisting of a local check is made to the same account later in the day, the funds are placed in the local check two-day core bucket, and the funds are not available for two days. The teller releases all or a portion of the second deposit using the new screen. A third deposit consisting of a local check is made to the same account still later in the day, the funds are placed in the local check two-day core bucket, and the funds are not available for two days. If the teller chooses to release a portion of the hold for the third deposit, the new screen includes the total amount of funds released today via the new screen, but is not shown a breakdown by deposit. The teller is able to see that funds were already released today via the new screen, and the amount of the funds made available, but does not know how many times the screen was used, without researching through activity. Screens: Navigation The New screen can be accessed from 2 different navigations in the DNA which are: Deposit Account Maintenance: Relationships Maintenance Deposit Accounts Maintenance Check Hold Release Services Module: Services Maintenance Deposit Check Hold Release Page 6 of 11 Screen Appearance Message: The Following New Messages have been created for this App: A message is displayed when the user has released the Check Hold and tries to EDIT it again. If the User enters an amount higher than the Amount which is Held Page 7 of 11 If the User enters ‘0’ in the ‘Release Amount’ field Field Listing: Field Account Number Hold as of Date Query Total Management Holds Total Check Holds Total Card Holds Draw Accounts Minimum Balance Required Available Balance Release Date Effective Date Amount Description Description Search Criteria The current account number is pre-filled and cannot be edited if opened from Deposit Account Maintenance. Date for which hold information should be displayed. Default is the current business day. The account hold details will be displayed on the click of Query button. Balance Information Monetary value of all active management holds on the account. Cannot be edited. Monetary value of all active check holds against the account. Cannot be edited. Monetary value of all active card holds against the account Monetary value of all draw accounts available to the account (overdraft protection, etc.). Cannot be edited. Monetary value of the minimum balance that must be maintained on the account. Cannot be edited. Account’s Available Balance. Cannot be edited. Check Holds Date when the check hold is released. Date when the check hold is effective. Amount of the check hold. Description of the check hold. Page 8 of 11 Field Description Edit The Edit button will be used to edit record for release of hold. Edit Check Hold Description of the check hold. Cannot be edited. Amount of the check hold to release. Must be at least .01 and not more than the amount currently on hold. Date when the check hold is effective. Cannot be edited. Date when the check hold is released. Cannot be edited. The Process button will be used to process the record. The Close button will be used to close the screen. Hold Description Release Amount Effective Date Release Date Process Close Additional Requirements: Before executing this application, the financial institution requires the following prerequisites in their environment: The appropriate AuthKey from Fiserv has been obtained. Either DNA 3.2 or the higher version of DNA is available. If present, delete the program files used by older versions of this application (OSI.PS.DataAccess.OraCheckHoldReleaseDataAccess.dll and OSI.PS.Forms.CheckHoldRelease.dll) The required set-up script/steps have been executed before running this application. This screen has a separate Authorization Item Code (8CHR - Check Hold Release) so that the screen may be secured independently of the DNA holds screen. This New auth Item needs to be associated with the Auth Codes and Permissions also need to be granted as shown below to access this New Screen. Page 9 of 11 Page 10 of 11 Configuration Checklist: Test Environment Item Production Environment Auth Code, Auth Item Auth Item Permission Installation: Install the application through DNA Configuration Toolkit. The instruction to run and use toolkit should already be delivered along with DNA Configuration Toolkit. If you have any questions while using these tools, please contact the Client Care group for assistance. Revisions Date App Version # 10/2013 1.0.0.2 12/2011 1.0.0.1 11/2011 1.0.0.0 Change Re-Packaged and Re-Documented for App Store. Enhancement to enable removal of previous days holds. Re-Packaged and Re-Documented for App Store. Page 11 of 11
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