NWOSU CHUKWUBUZO JERRY PG/MBA/08/47498 ANALYSIS OF THE NEW CONTRIBUTORY PENSION SCHEME IN THE NIGERIA PUBLIC SECTOR: ISSUES, PROBLEMS AND PROSPECTS A THESIS SUBMITTED TO THE DEPARTMENT OF MANAGEMENT, FACULTY OF BUSINESS ADMINISTRATION, UNIVERSITY OF NIGERIA ENUGU CAMPUS Management UNIVERSITY OF NIGERIA 2010 Webmaster Digitally Signed by Webmaster’s Name DN : CN = Webmaster’s name O= University of Nigeria, Nsukka OU = Innovation Centre ANALYSIS OF THE NEW CONTRIBUTORY PENSION SCHEME IN THE NIGERIA PUBLIC SECTOR: ISSUES, PROBLEMS AND PROSPECTS NWOSU CHUKWUBUZO JERRY PG/MBA/08/47498 DEPARTMENT OF MANAGEMENT FACULTY OF BUSINESS ADMINSITRATION UNIVERSITY OF NIGERIA ENUGU CAMPUS MARCH, 2010 CERTIFICATION I Nwosu Chukeubuzo Jerr, a postgraduate students of the Department of Management PG/MBA/08/47498 has with Registration satisfactorily Number completed the requirements of the course and research work for the award of Masters Degree in (MBA) in Management, Faculty of Business Administration The work embodied in this project report is original and has not been submitted in part of full for any Diploma or Degree of this in any other university. ---------------------------------------Nwosu Chukwubuzo Jerr PG/MBA/08/47498 ----------------------------------Prof. U.J.F. Ewurum Supervisor ---------------------------Prof U.J.F Ewurum Head of Department DEDICATION This project work is dedicated to Almighty God, author and finisher our faith, our help in ages past. And to our late Nationalists and good leaders who contributed in one way or the other to the development of this nation. ACKNOWLEDGEMENT It is obvious that a project of this nature must definitely require the contribution and support of other person. Therefore I remain grateful in the course of the research. My profound appreciation goes to my project supervisor Prof. U.J.F Ewurum for his genuine advice and guidance that help towards the accomplishment of this project. I am grateful to the Head of Department of Management, Prof. U.J.F Ewurum for his fatherly advice, and all the staff of department of management. I am sincerely grateful to my family members for their moral and financial support and encouragement in the course of my study. My special thanks go my lovely wife. Above all, I am highly grateful to Almighty God, for providing me with the knowledge and inspiration that is required for this project. To God be the Glory. ABSTRACT The New Contributory Pension Scheme was introduced against the backdrop of complexities and ineffectiveness of the Pay-As-You-Go System and the need for Pension Reform in Nigeria. Against this background, this study aims at examining the need benefits and problems of the contributory pension scheme as well as its management system. Data were collected from both primary and secondary sources. The major data collection instrument is the questionnaire. The data are presented in tables as frequency distribution. In the analysis, the techniques of percentage and frequency are applied the major findings are summarized thus; 1. The Pay-As-You-Go System of pension administration was ineffective and complex 2. The New contributory pension scheme is effectively funded through joint contribution. 3. The New pension scheme is regulated and supervised PENCOM and management by PFAS and PACS. 4. The scheme is beneficial to both government and retirees 5. There are prospects for success of the scheme. It is the existence of these factors that pose serious challenges to the management of the new contributory pension scheme. 1.3 OBJECTIVES OF THE STUDY The objectives of the study are: 1. To examine the rationale for the introduction of the contributory pension scheme. 2. To examine how the new pension scheme is regulated and supervised. 3. To find out how the scheme is funded. 4. To find out how the scheme is administered. 5. To highlight the problems and prospects of the scheme. 1.4 RESEARCH QUESTIONS The following questions will be addressed in this study: 1. What is the rationale for the introduction of the new contributory pension scheme? 2. How is the new pension scheme regulated and supervised? 3. What are the sources of funds for the new contributory pension scheme? 4. What are the problems and prospects of the new pension scheme? 1.5 Formulation of hypotheses 1. There is no rationale for the introduction of the contributory pension scheme. 2. There is no regulation and supervision of new pension scheme 3. The sources of funds does not contribute effectively to pension scheme. 4. There is no relationship between the problems and prospects of the new pension scheme 1.6 SIGNIFICANCE OF THE STUDY The significance of the study derives from its usefulness to employers, workers, pension fund administrators and custodians as well as PENCOM and students. This is as follows: 1. Government The perceived problems of the new pension scheme will be highlighted in this study. And, it will provide such useful information that will enable the government to take remedial measures through its recommendations. 2. Corporate Bodies Corporate bodies in the organized private sector as well as local and state government of immense benefit. It will highlight the benefit of contributory person schemes unknown to them. This may carry enough appeal as to make them adopt the scheme. 3. Workers Many workers are still not well informed about the scheme and its virtue. This study will provide adequate information about this to workers and make then understand the scheme and its benefits fully. CHAPTER FOUR DATA PRESENTATION AND ANALYSIS In this chapter, the researcher presents and analyses the data collected from the respondents. Table 4.1 Questionnaire Administration Questionnaires No % a) Distributed 101 100 b) Returned 101 100 c) Not Returned - - d) Discarded - - e) Analysed 101 100 The table above shows that all the questionnaires distributed were returned and analysed. This implies that none was discarded. Table 4.2 Sex Distribution of Respondents Sex No % a) Males 56 55.4 b) Females 45 55.6 Total 101 100 This shows that 55.4% of the respondents are males while 44.6% are females. This implies that more males were randomly selected for this study. Table 4.3 Age Distribution of Respondents Age Group (yrs) No % a) Under 30 19 18.8 b) 30-40 30 29.7 c) 41-50 34 33.7 d) 51-60 18 17.8 Total 101 100 From the table above, it can be seen that 18.8% are below 30 years old. 29.7% are within 30-40 years age range. 33.7% are within 41-50 years of age while 51-60 years age b racket. This implies that a greater segment of the respondents are within 30-50 age bracket. Table 4.4 Marital Distribution of Respondents Marital Status No % a) Single 40 39.6 b) Married 49 48.5 c) Others 12 11.9 Total 101 100 The table shows that 39.6% are single while 48.5% are married. Widows, widowers and divorcees constituted 11.9%. This implies that most of the respondents are married. Table 4.5 Educational Qualification of Respondents Qualification No % a) FSLC - - b) WASC/GCE 18 17.8 c) NCE/OND 21 20.8 d) BSC/HND/Equiv 32 31.7 e) MSc/ MBA/Equiv. 18 17.8 f) Others 12 11.9 Total 101 100 From the table, it can be seen that 17.8% hold WASC/GCE; 20.8% BSc/ND/Equivalent hold NCE/OND; qualification while 31% hold 17.8% hold MBA/MSc/Equivalent qualification. 11.9% hold professional qualifications in accountancy, management and finance. Table 4.6 Organization Distribution of Respondents Sex No % a) National Pension Commission 28 27.7 b) Pension Fund Administrators 38 37.6 c) Pension Assets Custodians 35 34.7 Total 101 100 From the table above it can be seen that 27.7%, 37.6% and 34.7% are drawn from the National Pension Commission, Pension Fund Administrators and Pension Assets Custodians respectively. These are the three institutions responsible for the management of the newly established contributory pension scheme. Table 4.7 Rationale for the new Contributory Pension Scheme Options Options No % a) Inadequate funding of the old pension scheme 23 22.8 b) Complex procedures in processing pension 12 11.9 benefits. c) Delays in paying pension benefits 18 17.8 d) Ignorance and apathy of pension fund trustees 6 5.9 e) Diversion and misappropriations 20 19.8 f) All of the above 22 21.8 Total 101 100 The table shows that 22.8, 11.9 and 17.8% indicate that the rationale for the introduction of the new contributory pension scheme is inadequate funding of the old pension scheme, complex procedures in processing pension benefits and delays in paying pension benefits respectively. 5.9 and 19.8% indicate that it is the ignorance and apathy of pension fund trustees and diversion and misappropriation of pension funds respectively. 21.8% indicate all of the above. This implies that the introduction of the new contributory pension scheme was necessitated by administrative and management problems of the old pension scheme which made it ineffective. Table 4.8 Regulatory and Supervisory body for the Scheme Options No % a) National Pension Commission 101 100 b) Pension Fund Administrators - - c) Pension Assets Custodians - - Total 101 100 The table shows that all the respondents indicate that the regulatory and supervisory body for the new contributory pension scheme is the National Pension Commission (PENCOM). This body was established by the Pension Act, 2004. Table 4.9 Regulation and Supervision of the New Contributory Pension Scheme Options No % 14 13.9 10 9.8 5 4.9 against PFAs and PACs 10 9.8 e) It sanctions all erring PFAs and PACs 9 8.9 f) All of the above 53 52.7 Total 101 100 a) The regulatory and supervisory body establishes standards rules and operational guidelines b) The body approves and appoints PFAs and PACs. c) It enlightens the public about the new pension scheme d) It receives and investigates complaints On how the new pension scheme is regulated and supervised 13.9, 9.8 and 4.9% indicate that the regulatory and supervisory body establishes standards, rules and operational guidelines; approves and appoints PFAs and PACs and enlightens the public on the new pension scheme respectively. 9.8 and 8.9% indicate that the body receives and investigates complaints against PFAs and PACs and sanctions erring PFAs and PACS respectively. 52.7% indicate all of the above. This implies that PENCOM regulates, monitors and controls the activities of all registered PFAs and PACs and ensures that their activities comply with the provisions of the new Pension Act. Table 4.10 Funding of the Scheme Options No % a) Contribution by Government - - b) Contribution by workers - - c) Joint contributions of government and workers 101 100 Total 101 100 The table shows that all the respondents indicate that the new pension scheme is funded through joint contributions by the government and workers. This implies that government is no more solely responsible for providing funds for pension of pension benefits. Workers now contribute. Table 4.11 Administrators of the Scheme Options No % a) Pension Fund Administrators 83 82.3 b) National Pensions Commission - - c) Pension Assets Custodians 18 17.7 Total 101 100 From the table it can be seen that 82.3% indicate that the new pension schemes is administered by pension fund administrators while 17.7% indicate Pension Assets Custodians. As a mater of fact, the administration of the new pension scheme is the responsibility of the pension fund administrators as specified by the new pension act. PFAs are essentially insurance companies. Table 4.12 Responsibilities of the PFAs. Options a) Computation of Opening of retirement 6.9 9 8.9 8 7.9 Causing retirement benefits to be paid into the account d) 7 savings accounts for employees c) % employees retirement benefits b) No Investing and managing pension - - funds e) Maintaining books of accounts for retirees f) g) 7 6.9 relevant information for employees 6 5.9 All of the above 56 55.6 Total 101 100 Providing customer services and With respect to responsibilities of the Pension Fund Administrators, the table shows that 6.9, 8.9 and 7.9% indicate computation of employees retirement benefit, opening of retirement savings accounts for employees and causing retirement benefits to be paid into the account respectively. 6.9, 7.9 and 5.9% indicate investing and managing pension funds, maintaining books of accounts and providing customer services and relevant information for employees respectively. 55.6% indicate all the above as the role of PFAs. This implies that the PFAs in the new contributory pension scheme has taken over the role of the board of trustees in the old pension scheme. Table 4.13 Responsibilities of PACs Options No % 16 15.8 15 14.9 c) Effecting payments to beneficiaries 15 14.9 d) Rendition of reports and returns a) Receipt of all remittances on behalf of PFAs b) Keeping in safe custody all funds and assets on investment to PENCOM and 13 12.9 PFAz e) All of the above 42 41.5 Total 101 100 In respect of responsibilities of PACs, the table shows that 15.8 and 14.9% indicate receipt of all remittances on behalf of the PFAs and keeping in safe custody the funds and assets of the scheme respectively. 14.9 and 12.9% indicate effecting payments to retirees and rendition of reports and returns on investment to PENCOM and PFAs respectively. 41.5% indicate all the above. This implies that PACs are bankers to the PFAs and PENCOM. Table 4.14 Benefits of the Scheme Options a) No % 13 12.9 12 11.9 12 11.9 benefits 10 9.9 All of the above 54 53.4 Total 101 100 Reduction of Pension liability burden for the government b) Effective Funding of the Pension scheme c) Effective management of Pension Fund d) e) Timely Payment of Pension On the benefits of the pension scheme, the tables shows that 12.9 and 11.9% indicate reduction of pension liabilities burden for the government and effective funding of the pension scheme respectively. 11.9 and 9.9% indicate effective management of pension fund and timely payment of pension benefits respectively. 53.4% indicate all of the above. This implies that both the government and employees/retirees benefit from the new contributory Pension. Table 4.15 Problems of the Scheme Options a) No % 28 27.7 10 9.9 9 8.9 investing funds 33 32.7 All of the above 21 20.8 Total 101 100 Delays in remitting deductions to PFAs b) Inadequate skilled personnel for PFAs c) Encroachment by old pension scheme managers d) e) Shallow capital market for From the table, it can be seen that 27.7% identify the problem of the scheme as delays in remitting deductions to PFAs. 9.9, 8.9 and 32.7% identify the problems as inadequate skilled personnel for the PFAs, encroachment by old pension scheme managers and shallow capital market for investing funds. 20.8% identify all the above problems. This implies that most of the respondents identify delays in remitting deductions to PFAs and shallow capital market as the most pronounced problems of the pension scheme. It is alleged that establishments do not remit workers’ contributions deducted at source to the Pension Fund Administrators. This, in turn, has caused some problems in crediting the accounts of the contributors. Besides, the PFA’s of not have adequate competent staff to facilitate the processing of documents and crediting of accounts as well as rendition of reports to PENCOM on time. This has tempted old managers of this scheme to encroach in the new scheme to perform one function or the other. The new pension scheme is considered effective because it is designed to have all funds unused immediately invested in the capital market. But it is being expressed that the Nigerian capital market is too shallow and does not have the capacity to absorb all the funds being raised under the scheme. This poses the danger of fund diversion and misappropriation by fund managers. On the prospects of the scheme the respondents highlights the following: - Increasing contributions by government and workers - Viability of bonds issued to retirees. - Improving Nigerian economy for investment. - Increasing capacity building of the Pension Fund Administrators - Increasing emphasis on SERVICOM which will facilitate service delivery in remitting deductions to PFAs by government establishments. CHAPTER FIVE SUMMARY, CONCLUSION AND RECOMMENDATIONS 5.1 SUMMARY OF FINDINGS The following are the major findings of the study; - The rationale for the new contributory pension scheme include inadequate funding of the old pension scheme, complex procedures in processing pension benefits, delays in paying pension benefits, ignorance and apathy of pension fund trustees and diversion and misappropriation of pension funds. - The National Pension Commission is the regulatory body. Its regulatory and supervisory responsibilities include establishing standards, rules and operational guidelines, approving and appointing Pension Funds administrators and custodians, receiving and investigating complaints against PEAs and PACs and sanctioning erring PEAs and PACs. - The pension fund is financed through joint contributions by the government and workers. - The scheme is administered by the PEAs. The responsibilities of the PEAs include computation of retirement benefits, opening of Retirement Saving account, causing retirement benefits to be paid to retirees, investigating and managing pension funds, maintaining books of account for retirees and providing customer services and relevant information for employees. - PACs are the bankers of the scheme. Their responsibilities include receiving all remittances from government and its establishments on behalf of the PFAs, keeping all funds and assets in safe custody, effecting payments to retirees and rendition of reports/returns to PENCOM and PFAs. - The benefits of the new pension scheme include reduction of pension liability for the government, effective funding of the pension scheme, effective management of pension scheme and timely payment of pension benefits. - The inherent problems of the new pension scheme include delays in remitting deductions to PFAs, inadequate skilled personnel for PEAs, encroachment by old pension scheme managers and shallow capital market for investment of pension funds. - The prospects of the new pension scheme include increasing joint contributions, viability of issued bonds, improving Nigerian economy for investment, increasing capacity building of PFAs and increasing emphasis on SERVICECOM. 5.2 CONCLUSION The introduction of the new contributory pension was against the backdrop of ineffective pension management in Nigeria. The shifting of management of pension to private sector institution makes for efficiency in the new scheme. The rationale for the scheme is justified by the benefits of the contributory pension scheme. Joint contributions by workers and government guarantee adequate funding of this scheme. Given the improving investment and business environment in Nigeria and viability of bonds issued to retirees, there is no doubt that there are prospects for the success and effectiveness of the new contributory pension scheme. 5.3 RECOMMENDATIONS 1. The Government and PENCOM should increase their efforts to make the scheme by ensuring that all contributions are promptly remitted to the PFAs. 2. The PFAs should intensify their capacity building effort if they must cope with the scheme. More competent professional managers should be employed while current personnel should be given continuous training. 3. Adequate information communication technology should be procured by all PEAs to facilitate processing and computation of benefits of retirees. 4. PACs should make prompt payments to retirees as soon as they receive information from PEAs. They should also make monthly benefits regular and prompt. 5. Diversion and misappropriation of Pension Funds should receive imprisonment terms without optiuons. BIBLIOGRAPHY Amadi, S. (2006) “Benefits of the contributory Pension scheme” Service News. Nov/Dec. Amalu, K. (2005) “Gains In The New Pension Scheme” The Vanguard, Tue. Sept. 25. Awuzie, J. (2003) “Pension Regulations and Management in Nigeria” Business Times Mon. June 6. Dike, C. (2006) Understanding the New Contributory Pension Scheme. Enugu: Providence Press. Ebegbunam P. (1999) “Management of Pension Schemes in Nigeria” A Paper delivered at a training workshop for officers in Directorial Cadre in Lagos. Eke, R. (2003) “Agenda for Reform And Effective Pension Administration In Nigeria” Text of A Lecture Delivered At The 2nd Pensions National Sumit on Contributory Pension held in Enugu. Eze, D. (2003) “Rationale For the Contributory Pension Scheme” A Paper Delivered in a Seminar held for Public Servants held in Enugu. Meribole, B. (2006) “Workers Welfare with the New Contributory Pension Scheme” Service News. Nov/Dec. Nnadi, P. (2005:45) “Angenda for Pension Reform In Nigeria” The Source. October 16. Odion, F. (2004) Management of Pension Funds In The Public Sector; The Nigerian Perspective. Lagos: Hugotek Press. Oke, H. (2006) “Origin of Pension Scheme In Nigeria” The Vanguard Feb. 28. Ola, G. (2005:24) “Pension Reform; A Good Development “The Guardian. Inc. Sept. 10. Oladele, M. (1999:32) “Keeping Refirees Alive Through Pension Reform: I” The Herald. July, 20. Omoragbon, B. (2000:10) quoted in Dike, C. (2006:13) Op. Cit. Ugbaja, C.O. (2004:46) “Need For Pension Reform In Nigeria” The Vanguard. Feb. 28. Uzoma, K. (2005:13) Public Service Reforms; the Case For Vension Administration And Management. Lagos: Intel. Department of Management Faculty of Business Administration School of Post-Graduate Studies UNEC March, 2008. Dear Respondent, I am a student in the above —named Institution carrying out a study on the new contributory Pension Scheme In The Nigerian Public Sector. I want you to study this questionnaire carefully and, then; respond to the questions in it. The study is being carried out for academic purpose. And so the information you provide will be treated with strict confidentiality. Thanks for your co-operation. I am, Yours faithfully Okeke, V. N. QUESTIONNAIRE INSTRUCTION; Please, tick (I) in the box that indicates your of answer. Otherwise, answer the question where necessary. Q1. Name----------------------------------------------------------------------- Q2. Sex (a) Males [ ] (b) Females [ Q3. Age (a) Under 30 years [ ] (c) 41-50 years [ ] (b) 30-4oyears [ ] ] (d) 51 -60 years [ ] Q4. Marital status (a) Single [ ] (b) Married [ ] (c) Others specify [ ] Q5. Indicate your educational qualification (a) FSLC [ ] (c) NCE/OND [ (b) WASC/GCE [ ] ] (d) B.Sc./HND/Equiv. (e) M.Sc/MBA/EqLliv. [ ] (f) Others (Specify) [ Q6. Indicate your establishment (a) National Pension Commission [ (b) Pension Fund Administrator [ (c) Pension Assets Custodian [ ] ] ] Q7. What is the rationale for the new contributory pension scheme recently introduced? (a) Inadequate funding of the old pension scheme [ ] (b) Complex procedures in processing pension benefits [ ] (c) Delays in paying pension benefits [ ] (d) Ignorance and apathy of pension fund trustees [ ] (e) Diversion and misappropriation of pension funds [ ] (f) All of the above [ ] Q8. Which of the following bodies regulates and supervises the new contributory pension scheme? (a) National pension commission [ (b) Pension fund administrators [ (c) Pension assets custodians [ Q9. How is the new pension ] ] ] scheme regulated and supervised? (a) The regulatory body establishes standards, rules and operational guidelines [ (b) ] The body approves and appoints pension fund administrators and custodians [ ] (c) It enlightens the public on the new pension scheme [ (d) ] It receives and investigates complaints against PFAs and PACs [ (e) (f) Q1O. ] It sanctions erring PFAs and PACs [ ] All of the above [ ] How is the scheme funded? (a) Contribution by government [ ] (b) Contribution by employees [ ] (c) Joint contribution by government and employees [ ] Q11. Which of the underlisted bodies administers the scheme? (a) National Pension Commission [ (b) Pension fund administrators [ (c) Pension assets custodians [ ] ] ] Q12. What are the responsibilities of the pension fund administrators? (a) Computation of employees retirement benefits [ ] (b) Opening of retirement savings accounts for employees [ ] (c) Causing retirement benefits to be paid into the account [ ] (d) Investing and managing pension funds [ ] (e) Maintaining books of accounts for retirees {J (f) Providing customer services and relevant information for employees [ ] (g) All of the above [ ] Q13. What are the responsibilities of the pension assets custodians? (a) Receipt of all remittances on behalf of the PEAs [ (b) Keeping custody of all funds and assets [ ] (c) Effecting payments of benefits to retirees [ ] (d) Rendition of reports and returns on investment to PENCOM and PFAs (e) All of the above [ ] Q14. In your opinion, what are the benefits of the scheme? (a) Reduction of pension liability burden for the government [ ] (b) Effective funding of pension scheme [ ] (c) Effective management of pension fund [ ] ] (d) Timely payment of pension benefits [ (e) All of the above [ ] ] Q15. Identify the current problems of the new pension scheme? (a) Delays in remitting deductions to PEAs [ ] (b) Inadequate skilled personnel for PFAs [ j (c) Encroachment by old pension scheme management [ ] (d) Shallow capital market for investment of pension funds [ (e) All of the above [ ] ] Q16. Highlight the prospects of the scheme? -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
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