be thechange
you wish
to see in the
world
-gandhi
Message from the Co-Chairs
Looking back on 2015, we can see a definite theme emerging from the work we have done, which has made us very
proud. It is our values – the principles that drive us and make up the very foundation of everything we stand for,
which have guided our years’ successes. Focusing on our core values has not only helped us achieve our goals, but
the model that holds these values is quickly gaining recognition in Milwaukee County as one to be replicated. Our
values inspire us and keep us motivated, and are at the forefront of every thought, every action, and every goal we
strive to achieve. You will see that:




Every Change Project completed was tied to at least one value.
Each goal set by a subcommittee was reflective of a value.
Potential Steering Committee members cited these values as the driving force behind their desire to be
involved.
Each Change Agent meeting provided the perfect opportunity to celebrate a value.
This Annual Report shows that each and every value was commemorated.
Sue Clark,
Vital Voices for Mental Health
Mission
To create a community system where the
people seeking help engage in meaningful
partnerships with the people providing help.
Dawn Zak,
Mental Health America
Challenge
Many people seeking behavioral health services
have both mental health and substance abuse
issues, as well as other complex needs.
Goals
Every person and program in the MC3
will become welcoming, culturally intelligent, trauma-informed, recovery-oriented,
and co-occurring capable.
A special thank you to the Milwaukee County Department of Health and
Human Services and the Milwaukee County Behavioral Health Division for their
financial support of MC3 activities, meetings, programs, publications and design of this 2015 Annual Report.
A second thank you to Brandon Guendel of Bell Therapy for the volunteer effort in collaboration with the
Annual Report Committee in completing this project.
Who We Are

Mental health service providers

Housing Service Providers

Substance abuse providers

Private & public systems of care

Other healthcare providers

Veterans

Current and former service recipients

State & local administrators

Advocates and families

Advocacy organizations

Educators

Faith based organizations

Criminal Justice Service Advocates

Community based organizations
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*As of first Change Agent meeting at the beginning of the year
To learn more about MC3 or to support our efforts and join this movement, visit
our website or contact
Amy Moebius at 414-257-5412 or [email protected]
www.MC3milwaukee.org
You can also like us on Facebook at:
www.facebook.com/mc3milwaukee
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that we do.
2015 Change Agent Meetings
Reflections of MC3 Values
Stage-Matched
February
Speaker: Mark Sanders
Agency Improvement Project
Agency provided medication monitoring 7 days a week to
participants with frequent psychiatric hospitalizations and
based on their current needs.
~Milwaukee Mental Health Associates, Inc.
Change Agent Reflections
“I loved the stories and interactions with group.”
“This was interactive, I will take recommendations and use them
in my everyday practice.”
Welcoming
April
Speakers: Shannali Maloney and John Moran
Agency Improvement Project
Agency offered a welcoming party to newly admitted individuals. They were
able to choose food and drink, given a welcoming gift, and given the opportunity to meet with staff and other participants at the office.
~Bell Therapy
Change Agent Reflections
“Practical examples of how to implement best practices.”
“Great reminders, expand concepts about welcoming!”
Recovery
May
Speaker: “Pieces” NAMI
Agency Improvement Project
Agency wanted to increase awareness of Productivity Group which helps to
overcome or manage one’s disease(s) or symptoms making informed, healthy
choices that support physical and emotional well-being by creating a weekly
newsletter with an explanation of the group.
~Our Safe Place
Change Agent Reflections
“The experiential journey was unique and so informative.”
“The subject matter is being brought to light in an awesome creative manner.”
Trauma-Informed
June
Speaker: Scott Webb
Agency Improvement Project
Agency goal was to increase engagement and retention
in treatment especially with people with no-shows. They
looked at reasons for not showing up for meetings.
~Alternatives in Psychological Consultation
Change Agent Reflections
“I liked sitting with people I didn’t know who were on
the same page.”
“Having us split off into groups was very beneficial.”
“There was nothing not to like about this training!”
Service & System Integration
August
Speaker: Brian McBride
Agency Improvement Project
Agency wanted to increase the number of formal and
informal supports attending staffings. They sent out
invitations to both formal and informal supports
inviting them to the individual’s staffing.
~Bell Therapy
Change Agent Reflections
“I liked hearing from a youth peer specialist!”
“A great change to learn more about another
organization.”
“It made me think about how I can use this in my own organization!”
Co-Occurring Capability
September
Speakers: Matt Drymalski and Janet Fleege
Agency Improvement Project
Agency provided a brochure to all new and current drug court clients in order to increase
their attendance with peer specialists in order to gain relapse prevention tools and have a
mentor while in the program. ~ Justice Point
Change Agent Reflections
“I like the direction Co-Occurring is going. It’s good to know what’s coming in
the community.”
“This is the best benefit for individuals in need.”
“The speakers were kind and helpful.”
Cultural Intelligence
&
Person-Centered Care
October
Speakers: Shawn Green and Rochelle Landingham
Cultural Intelligence
Agency Improvement Project
Agency asked a short survey about user friendliness of
their website. A question of the visitor’s ethnicity was
asked to see if there was a cultural bias.
~Mental Health America of Wisconsin
Person -Centered Care
Agency Improvement Project
An agency wanted to increase client participation by adding a client facilitator
to the Client Council meetings to make sure the client had a “voice.”
~Bell Therapy
Change Agent Reflections
“This is so important. Respect lives here. As
providers, we must be prepared to honor and
know culture.”
“Good use of stories and activities!”
“The discussions in the group activities were very
valuable.”
December
Jingle Mingle
Resource Fair/ End of Year Celebration
Change Agent Reflections
“I loved the interaction between
agencies!”
“It was awesome!”
“I liked being able to talk to people
without pressure.”
“It’s nice to be able to meet other
providers.”
Resulting In...

Welcoming for those with the greatest
challenge

Empowering people to take charge of
their own lives

Providers striving to be brilliant
helpers


Systems organizing exemplary services
to help whole populations of people in
need
Shared partnerships between people
who receive services and those who
provide it

People achieving happy and inspiring
lives in the face of continuous
challenges
Integrated systems of care that help
people address multiple issues at the
same time

Agencies and systems inspiring people
at every level to improve consumer
outcomes
All partners benefiting from peer
support to maintain focus and
direction on their vision of hope

Building relationships based on trust


Steering Committee
Alternatives in
Grand Avenue Club
Psychological Counseling  Serge Blasberg
 Pamela Fleider*
 Rachel Forman
Behavioral Health
Division
 Sylvia Cortez
 Matt Drymalski*
 Janet Fleege
 Shannali Maloney
 Michael Nunley
 Jennifer Wittwer
Community Advocates
 Mary Neubauer*
Delinquency and Court
Services
 Luciana Gonzalez
 Dawn Mumaw
DryHootch
 Michael Crawford
 Mark Flower
Faith Partnership
Network
 Shawn Green*
Horizon Health Center
 Jane Johnston
 Linda Raciti
Impact
 John Hyatt
 Audra O’Connell
JusticePoint
 Ed Gordon
La Causa Inc.
 Marie Perry
MC3 Coordinator
 Amy Moebius
Mental Health America
of Wisconsin
 Kala Acord
 BethAnn Burazin*
 Addy O’Neil
 Dawn Zak
Meta House
 Sandra Baker
 Cindy Piotter
University of WisconsinMilwaukee
 Paul Brodwin
Vital Voices for Mental
Health
 Sue Clark*
Milwaukee Mental Health
Associates
 Davide Donaldson
NAMI Greater
Milwaukee
 Serge Blasberg
 Peter Hoeffel*
 Marie Perry
Whole Health Clinical
Group
 Joy Wedel*
Wisconsin DHS
 Bernestine Jeffers
Wraparound Milwaukee
 Rochelle
Landingham*
Saint A/DMCPS
 Katy Golden
Medical College of
Wisconsin
 Bob Huberty
St. Charles Youth &
Family Services
 Glynis Underwood
Sojourner Truth Family
Peace
 Robin Pederson
* SubCommittee Co-Chairs
Outreach and Retention Committee
Pam Fleider –[email protected]
Annual Report Committee
Sue Clark - [email protected]
Evaluation Committee
Davide Donaldson - [email protected]
Academic Partnership Committee
Rachel Forman - [email protected]
Electronic Communications Committee
Brandon Guendel - [email protected]
Person-Centered Care and Cultural Intelligence Committee
Shawn Green - [email protected]
Peter Hoeffel - [email protected]