THE HELPING HAND
January/February/March 2017 Issue # 4
We adhere to the Privacy Code for Military Family Services Program
MFRC Contact and General Information
MFRC STAFF
Executive Director
Emergency Childcare
Joan Harvey
896-6900 ext. 2154
Office Manager
Lisa Broomfield
896-6900 ext. 6060
HOURS OF OPERATION
The Military Family Resource Centre is open Monday
to Friday 8:00am - 4:30pm.
You can reach any of the staff by calling 896-6900 and
the appropriate extension.
In case of an emergency after hours please call
897-4239.
The MFRC will be closed on:
Friday, April 14 for Good Friday
Monday, April 17 for Easter Monday
Prevention, Support & Intervention
Family Separation & Reunion
Holly Moores-Snook
896-6900 ext. 2157
Personal Development & Community Integration
Jennifer Shiwak
896-6900 ext. 2159
Child & Youth Development & Parenting Support
Janet Paine
896-6900 ext. 2155
Mailing Address
734 Chatham Street
P.O. Box 69, Station C
Goose Bay, NL
AOP 1CO
Email/Courriel:[email protected]
Facebook Page: Goose Bay Military Family Resource
Centre
Web Page/Site web: www.goosebaymfrc.ca
cafconnection.ca
Fax/télécopieur: (709) 896-6916
Social Worker
Lisa Wiggins
896-6900 ext. 6061
Toll Free Deployment Assistance:
1-866-711-6677
Robin’s Nest Daycare Staff
Heather Tuttle
Daycare Operator
Isla Strachen
Shania Penney
Kristine Ireland
Kathy Legere
Heather McDowell
The “Helping Hand” is a quarterly
publication of the Goose Bay Military Family Resource
Centre.
Any suggestions or submissions are gladly accepted. For
more information, please call Holly at 896-6900 ext. 2157.
MFRC Board of Directors
Kristin Gillis
Vacant
Vacant
Jennifer McKinnon
Kristen Lehman
Michelle Vachon
Erin MacPherson
Mylaine Dalpe
Wendy Secord
Thomas Bowdery
Kelsey Morgan
Katy Wedgwood
Ashley Taylor
Virginia Rayment
MWO Richard Coltart
We adhere to the Privacy Code for Military Family Services Program
Chairperson
ViceChairperson
Treasurer
Secretary
Member at Large
Member at Large
Member at Large
Member at Large
Member at Large
Member at Large
Member at Large
Member at Large
Member at Large
Member at Large
Military OPI
2
From the Executive Director
Happy New Year to all our 5 Wing Community!
Winter has finally arrived in the Big Land! We hope that everyone had an opportunity to
relax and enjoy the holiday season. Winter may be long but there are many activities to
partake in during the winter months. If you are not the outdoors type there are also
many indoor activities too! Living in Labrador is a great opportunity to try something
new like ice fishing, snowmobiling, skiing, snowshoeing, skating or any other outdoor
activity that you might be interested in doing. Check out what our community has to offer!
The Goose Bay MFRC team has been busy preparing for the winter season with upcoming activities and programs for 2017.
Back by great demand will be our very popular craft courses which provide a great opportunity to make a Labrador craft
with a local aboriginal elder, Mrs. Maryanne Doucette. We have also been preparing for the launch of a new website
CAFCONNECTION.CA which is going to replace the Family Force website and will combine both PSP and MFRC information,
watch for upcoming details. As always our Social Worker is available to provide any mental health assistance, no referrals
required and walk-ins are welcome. Various mental health courses, groups and workshops will be offered over the coming
months. Our annual Winter Family Day will take place around the Winter Carnival, and of course all our children and
youth programs are ongoing so be sure to check it all out!
The MFRC Board of Directors had a busy fall recruiting five new Board members to represent our community! Welcome to
Kelsey Morgan, Katy Wedgwood, Wendy Secord, Ashley Taylor and Virginia Rayment. Special thanks go out to Michelle
Vachon for all her great work and dedication as our outgoing Chairperson! She remains on our board as a Member at Large
and Kristin Gillis is now our new Chairperson, a position that she has held at our MFRC in a previous posting. Some of our
board members will be leaving us this summer and we will be looking for new Board members again soon. Please contact us
if you are interested in becoming a volunteer at the MFRC and to make a contribution to your community and to help us
fulfill our mission “to develop and provide the best possible services, programs and activities which enhance the quality of
life for the individual, family and military community at Goose Bay.”
Remember that you can check out our ongoing programs and services at the Goose Bay MFRC’s website at
www.goosebaymfrc.ca as well as the Family Force website at www.familyforce.ca. and check out our Facebook group Goose
Bay Military Family Resource Centre. Once again, if you have any ideas, suggestions or feedback for us here at the MFRC,
please let us know.
Sincerely,
Joan Harvey
Executive Director
We adhere to the Privacy Code for Military Family Services Program
3
From the Wing Commander
Happy New Year 5 Wing members and families! I hope you had a restful and
peaceful holiday break with family and friends. As we ramp up the tempo again,
we look forward to welcoming back the German Army for their annual Winter
Warfare Training and supporting a variety of our Canadian Army and Ranger
brethren through Exercises Castor Boréal, Terra Traverse, and Northern Sojourn.
The upcoming period of high tempo will be challenging for a small Wing,
nevertheless it is our “bread and butter” given our missions of delivering the
austere training environment necessary to keep Canadian and Allied forces at the
highest levels of readiness. I have full confidence we will continue to do so with great pride and will excel in our
efforts.
Through it all, the MFRC has continued its tradition of excellence. A tradition we’re now postured to continue
far into the future thanks to the long-awaited approval to move forward with the new MFRC and Community
Centre! The design work will start imminently and we’re targeting a move to the new location by the end of
the year. Many thanks to RP Ops(N) and Comd 1 CAD for helping to advance our cause at the national level!
Despite the challenges of aging infrastructure, the MFRC continues to provide great service to our members
and their families. They couldn’t do it without teamwork though and on behalf of 5 Wing, I want to sincerely
thank Padre Mills for opening up the Chapel Annex so that we can continue to provide critical family support
activities like Play ‘n Stay.
Quality of Life in general at 5 Wing is very much a team effort. My heartfelt thanks are extended to the MFRC
but also to a few others who help make Goose Bay a great family experience. To Cyril Brennan and the PSP staff
who organize a wide variety of fitness and recreation activities including the upcoming ski trip to Marble
Mountain. To Chuck Priest, MCpl Adam “Pickles” Pyke, and the Mess Committee for creating a vibrant mess
life through Steak Nights, Trivia Nights and numerous other special events. To Sgt Matt Fudge and the
Community Council for running the community garden, Christmas light competition, Camp Alexander and
the hockey rink.
Last, but certainly not least, 5 Wing will proudly continue with the tradition of the Annual Winter Carnival in
the March timeframe, with 2017 marking the 74th consecutive year! Participants will
get to enjoy a variety of fun events though friendly competition regardless of skill or
abilities. I am sincerely looking forward to being a part of such a long standing
tradition! As with most 5 Wing events, volunteers will be the backbone of a
successful Winter Carnival. I am calling on the 5 Wing Defense Team to step up and
help wherever possible.
Bravo Zulu to you all and please keep the spirit alive!!
LCol Wedgwood
We adhere to the Privacy Code for Military Family Services Program
4
Welcome and Community Orientation
The GBMFRC is on Facebook!
MFRC Coffee Morning
The MFRC team would like to inform you
Coffee Morning is a great
that we have a Facebook Group! The
opportunity to find out what is
group is named “Goose Bay
going on in the community, pick up
Military Family Resource Centre”. This
resources, take a coffee break, meet
group is open to the CAF
new people or chat with the staff and
community . Please copy the link below or
friends. We also invite guest speaklook for us on Facebook if you would like to join!
ers from local organizations to discuss their
The Goose Bay MFRC has created this group as a way of
services. Coffee Morning is held at the MFRC on 734
communicating our programs and services to our community
Chatham Street. There will be coffee, tea, juice and
at 5 Wing Goose Bay. We will also share any relevant Happy
snacks. If you have any questions or would like more
Valley-Goose Bay community news, events and
information please call the MFRC at 896-6900 ext.
important information. Please feel free to share or post any
6060.
information that you feel is pertinent.
Wednesday, January 18 at 9:30am
From time to time, we will be posting pictures of our events/
Wednesday, February 15 at 9:30am
activities in the photo albums. In order to be able to do this the
Wednesday, March 15 at 9:30am
MFRC will need a waiver form signed giving our centre
permission to post pictures. The waiver form can be found on
Plant Donations
our website, at our office or during events. We ask that
Are you moving this summer? If you are
members of this group use discretion when posting pictures.
moving and have plants to give away, the
This group is open to the CAF community.
MFRC would be happy to find a home for
them! They will receive lots of loving
care from the new families posted in. If
Spousal/Member Email List
you would like to donate your plants, please drop over
to the MFRC or give us a call.
The MFRC has compiled a Spousal Email List
to ensure all families are notified of our
Birch Brook
programs and services and also what is going
on in the community and on the base. If your
Looking for a fun and exciting way to
email address has changed or if you are new to
experience the beautiful Labrador
the area and would like to be added to the
Winter?
Why not visit the Birch Brook
email list please contact the MFRC at
Nordic
Ski
Club. It has over 30km of
896-6900 ext. 2159.
groomed trails for both Classic Skiing and Skate Skiing.
Also check out the beautiful snowshoe trails. 5 Wing
Satellite Phone!
Ski Club memberships are open to Military Members
and their families and Defence Team Members. All you
Going on the highway? Sign out a
need to do is sign into the DND designated login book
Satellite Phone at Hotel North, or Royal Inn and Suites. It’s
at the main chalet and present your DND ID or
free! Pick it up in Goose Bay, drop it off in Labrador City or
Military Family ID Card at the club and enjoy a
Port Hope Simpson. (Ask the hotel front desk employee for
beautiful day on the trails. If you have any questions or
more information)
require more information, please contact the Chalet
office at 899-0696.
Lending Closet
The MFRC has many items in our
Lending Closet available to sign out.
Drop over to the MFRC and have a look
at what we have available! We have adult
and children’s snowshoes!
Hours of operation:
Wednesday to Sunday, 10am to 4pm
Closed Mondays and Tuesdays
Check out the Ski Club Website:
http://www.birchbrook.ca/home/abouttheclub.htm
PSP has a selection of Cross Country Skis and
Snowshoes available for Military Members and their
families. (First Come, First Serve)
We adhere to the Privacy Code for Military Family Services Program
5
Personal Development and Community
Integration
We are always looking for new and interesting courses or crafts to offer. If you have an idea on a craft or anything else and if you would
like to volunteer your time to teach a craft or course/workshop, please drop by the Centre or call 896-6900 ext. 2159.
Ladies Social Evening
The MFRC will be hosting a Ladies Social
Evening on Thursday, February 2, 2017 at
6:30pm. This is a great opportunity for spouses
to get together and have a nice evening out.
Bring along your favourite finger food or
dessert and sample what other people bring.
Invitations will be hand delivered to your PMQ in
January. For more details please call Holly at 896-6900 ext.
2157.
Military Family Identification Card
The Military Family Identification Card was
launched in 2000 under the direction of the
Vice Chief of the Defense Staff; it was
designed to provide a standardized means of
identification for the families of Regular and
Reserve Force personnel. A voluntary and
free program, MFID offers military spouses/
partners and children a
CF-approved and recognized photo identification card enabling access to DND facilities.
Reasons for getting a Military Family ID card
· The card facilitates easy access to bases, wings and units, not
only as part of the regular
pass-control process but also during times when access is
controlled or restricted.
· Over the last decade, as the general public has demonstrated
a growing appreciation of CF personnel and families,
many more goods and services have become available to
military spouses/partners and children. A growing
number of companies across the country have introduced
appreciation programs offering significant discounts for goods
and services as well as access to community and sporting
events, the card greatly facilitates access to these benefits.
· While CF members are away from home, family members
can use their MFID to establish identity and access
community benefits and services.
You can get your Military Family ID Card by dropping by the
Military Police ID Section during regular working hours and
they will get you to
complete an application and have your photo taken. There is no
charge to have this card. If you require any further information
please contact the MFRC 896-6900 ext.6060 or the Military
Police at 896-6900 ext. 7120.
Kickboxing/Self Defence Classes
Do you want to learn kickboxing? The MFRC is looking
to compile a list of people who are interested in taking a
kickboxing class! If you are interested, please call
896-6900 ext.6060 to add your name to the list and keep
an eye out for details coming soon!
Online Language Training
The Online Language Training is now
available to Canadian Forces Families through the
FamilyForce.ca Website. The Goose Bay MFRC
has Rosetta Stone Licenses and headsets available
for families.
These licenses will be valid for a period of one year. All we
need is your Email Address if you are interested!
Rosetta Stone teaches languages the same way you learned your
first language; by pairing words to
images, easily and naturally. Rosetta Stone mimics this process,
using rich visual imagery to help learners think in a new
language and interactive software to perfect
pronunciation. Soon you will be speaking to colleagues and
customers with confidence in a newly acquired
language. If you are interested please call Holly at
896-6900 ext. 2157.
Moccasin Making Classes
Do you want to learn how to
make moccasins?
Why join these classes?
• You will make your own pair!
• Have a finished product to take home!
• Will be able to make gifts for others!
• Fun social evenings!
• Learn a great skill!
• Learn a traditional Labrador craft from a local elder!
No previous sewing experience required!
You will learn how to sew!
Classes are starting on January 18, 2017.
The moccasin making class is currently full, if you would like
your name added to our waitlist please call Jennifer at 896-6900
ext. 2159
DAYLIGHT SAVINGS TIME STARTS
Spring forward 1 hour on
March 12, 2017
We adhere to the Privacy Code for Military Family Services Program
6
Child, Youth and Parenting Support
“Play & Ski at Birch Brook Nordic Ski Club
‘Play & Ski‛ takes place Friday mornings from
10 – 12 (weather permitting) during ski season.
Parents/caregivers and children meet at the
Chalet at 10:00. Adults take turns skiing/
snowshoeing and supervising the children
inside the Chalet. Bring snacks/lunch …relax and take advantage
of this beautiful facility! No charge/no registration necessary.
Adult skis/snowshoes are available free from the Base gym. The
MFRC has snowshoes available and equipment may also be rented
at the Chalet.
Play & Stay Fit
Play & Stay Fit takes place at the Base Gym 9:00 –
11:30; Monday, Wednesday and Friday.‛ Play & Stay
Fit‛ gives parents/caregivers an opportunity to get
in a workout just for themselves, without the need
of a babysitter. Parents/caregivers take turns
supervising the children in the main gym and
working out. You can make use of the Fitness Room, Weight
Room, go for a run, walk, snowshoe, ski etc…! Workout shifts are
9:30-10:15/ 10:15-11:00. Participants should be at the gym by
9:15 and are asked to sign up on the Goose Bay MFRC Facebook
page the night before.
Casual Respite Childcare
Respite Care is available for children,
ages 6 weeks to 5 years, for all military
families. Booking must be made 24 hours
in advance and is based on
availability of staff. Parents provide
snacks. Please call the MFRC for
information on cost and availability.
Emergency Childcare
The primary goal of the MFRC‛S
emergency childcare policy is to provide
high quality affordable childcare in the
time of an emergency. It is intended to
provide support in an already stressful
situation. Financial assistance is available
in some circumstances and at specified levels under this policy.
MFRC‛s are authorized to fully fund up to 72 continuous hours of
childcare and in some cases a portion of care for up to seven
days.
Play & Stay Program
Play & Stay is an informal,
interactive, social type program
offering fun & friendship to parents/
caregivers and young children
(0-5yrs). Adults and children
participate in a wide range of
activities: crafts, music, physical activities, cooking etc. It
provides a great way to connect with other families, create new
friendships and gather tips for parenting; in a relaxed environment. This program is facilitated by Janet Paine and parent
volunteers. Coffee & tea are provided. Parents bring along snacks
for their children. Play & Stay runs Tuesday and Thursday
mornings from 9:00-11:30am, based out of the Chapel Annex.
After School Program (ASP)
This program is designed to provide a safe and stimulating
environment for students during after school hours. It runs
from 2:45- 4:30, Monday-Friday, from September till June. The
After School Program operates out of the Chapel Annex and
Base Gym. It is for children who are in kindergarten up to the
age of 12. This is an active program which promotes creativity,
along with the physical, social and emotional development of the
children.
Kids Club
Our Kids Club is a fun social event, designed
for children who are in Kindergarten (must
be 5 years old) up to the age of 12. It is held
two Fridays a month from, 6-8pm at the
Chapel Annex or Base Gym. This event
includes a variety of activities such as games, crafts, dance,
free play etc… Admission is $2 for military and $3 for civilian.
Friends may be signed in, if space allows.
Adult and teen volunteers are welcome!
Dates for upcoming Kids Club events are:
Friday, January 13 & 27
Friday, February 10 & 24
Friday, March 10 & 24
Play & Stay Family Swim
The MFRC Play & Stay will be having family swim on the last
Wednesday of each month. Please See Play and Stay calendar
for dates or call Jan at 896-6900 ext. 2155.
We adhere to the Privacy Code for Military Family Services Program
7
Child, Youth and Parenting Support
Short Term Childcare Required!
From time to time the MFRC receives
requests from members looking for
childcare while they are away on duty.
Sometimes this care is needed for extended
periods, including over night and weekends.
The MFRC is currently updating the list of individuals who are
willing to provide this care. If you are interested in having your
name added to the list please call the MFRC at 896-6900 ext.
6060.
Home Alone Course
The MFRC is looking to offer a Home
Alone Course, date to be determined, for
children ages 10 and up. This program is
designed to provide children with the
skills and knowledge needed to be safe and
responsible when home alone for short periods of time. We are
compiling an interest list, so if you have a child who would like to
take the Home Alone Course, please call the MFRC .
Adult Childcare List
Are you interested in providing childcare
services in or out of your home? The MFRC is
updating a list of babysitter‛s in the area. If
you are 18 years old or older and would like
your name added to the list please contact the
MFRC. ( Please note that the MFRC does not screen individuals
or monitor daycare homes. It is the responsibility of the parent
to screen, interview and choose someone suited to their needs.)
Robin’s Nest Daycare
Robin‛s Nest Daycare, located in the MFRC, is open
to children ages 2-6 years. Priority is given to full
time children (7:45 – 4:30). Drop In, casual care is
available from 8:00-4:30 when space is available.
Parents must provide snacks and lunches. Please call
the MFRC if you have any questions.
Teen Babysitter List
Are you a teen looking to make a bit of extra
money? Call or drop over to the MFRC to have your
name added to our Teen Babysitter List. A
permission slip must be signed by the teen‛s
parents. An updated list of sitters is available at
the MFRC.
Babysitter’s Course
Is your child interested in taking a Babysitter‛s Course? The
MFRC is compiling an interest list for a babysitter‛s course;
which we hope to run this Spring, Date to be determined. After
taking the course, your child will feel confident as a babysitter
and able to keep children in their care safe, secure and happy.
You must be 12 years old or older to take the course. Please call
the MFRC for more information, or to put your name on the list!
Childcare Plan - Why have one?
Are you prepared for an emergency if
it happens? Do you have emergency
child care arrangements in place?
Families are encouraged to have an
emergency child care plan to reduce
the added stress of finding child care
during emergency situations. The MFRC has childcare plans
available and can provide assistance completing your plan.
YAC!...Youth Advisory Council
We are hoping to offer more programs for
the 12 -18 age group. Depending on numbers
and interest, we could set up a
Youth Advisory Council.
This would allow youth to lead and develop
programs in line with their own needs and
interests. If you know of youth who may be
interested, please contact Janet Paine, at
896-6900 ext. 2155, the Child/Youth
Coordinator at the MFRC.
Children’s Clubs and Organizations List
The MFRC has compiled a current list of organizations and sports clubs
available to children in the Goose Bay area. Drop by the MFRC to get a copy of the booklet. If you have any questions or are looking
for any specific information please contact the MFRC!
(If you know of a club not listed please forward it to us and we will be sure to add it to the booklet!)
We adhere to the Privacy Code for Military Family Services Program
8
Prevention, Support and Intervention
Military life presents unique challenges to families, including frequent relocation and extended family separation. These
challenges may require special attention to protect individuals and families who may be particularly vulnerable. To help
minimize the impact of these stressors the Goose Bay Military Family Resource Centre offers education and a supportive community
environment.
Resource Library
The Military Family Resource Centre has a number of resources available to the military community. They can be signed out free of
charge just by dropping over to the Centre. We carry a wide variety of subject areas for both children and adults. Please drop by and
check out what we have! For more information please call the MFRC at 896-6900 ext. 2157.
Below are samples of books we have:
Good and Mad
Transform Anger Using Mind, Body, Soul And Humour
Jane Middleton, Lisa Tener, Peaco Todd
•
•
•
•
Do you have trouble expressing your anger in ways that feel healthy and positive?
Does your anger inhibit you from real communication in your relationships?
Do you wish you had some tools to help you deal more effectively with other people’s anger?
Would you like to explore a fun and effective approach for transforming your anger?
If you answered “yes” to any of these questions, you’re ready for Good and Mad.
This book will help you understand your anger experience, guiding you to change it from “problem” to power. This practical,
fun guide offers you effective strategies for transforming problem anger into an empowering tool for clarity and
communication. As you enjoy the original cartoons and laugh with the characters about their anger, you are likely to find
yourself learning from their insights and are sure to be delightfully surprised to find more fun, freedom and personal power in
your life and relationships after reading this book.
Ten Days To Self-Esteem
David D. Burns, M.D.
•
•
•
Do you wake up dreading the day?
Do you feel discouraged with what you’ve accomplished in life?
Do you want greater self-esteem, productivity, and joy in daily living?
If so, you will benefit form this revolutionary way of brightening your moods without drugs or lengthy therapy. All you need is
your own common sense and the easy-to-follow methods revealed in this book by one of the country’s foremost authorities on
mood and personal relationship problems.
In Ten Days to Self-Esteem, Dr. David Burns presents innovative, clear, and compassionate methods that will help you identify
the causes of your mood slumps and develop a more positive outlook on life. You will learn that:
You FEEL the way you THINK: Negative feelings like guilt, anger, and depression do not result from the bad
things that happen to you, but from the way you think about these events. This simple but revolutionary idea can
change your life!
You can CHANGE the way you FEEL: You will discover why you get depressed and learn how to brighten your
outlook when you’re in a slump.
You can ENJOY greater happiness, productivity, and intimacy-without drugs or lengthy therapy.
We adhere to the Privacy Code for Military Family Services Program
9
Prevention, Support and Intervention
Parenting Young Children
MFRC is offering “Parenting Young Children”
A parenting group for parents of
kids ages 2-12
You will learn skills:
•
To help you and your children cope with everyday
stresses and hard times
•
•
To relieve stress and calmly solve problems and
conflicts
•
To help your children handle disappointment, anger
& frustration
•
To help your children feel good about themselves,
confident and hopeful about the future.
When: Once a week for 10 sessions
starting Thursday Feb. 2nd, 2017
Either 1:30 pm or 6:30 pm
INTERESTED?
Speak to:
Lisa Wiggins
896 6900 extension 6061
Where: MFRC Conference Room
YOU are the best person to help your children learn how to
cope because you know them better than anyone.
We adhere to the Privacy Code for Military Family Services Program
10
Prevention, Support and Intervention
Self Care Sessions
Starting up again on Tuesday, January 17, 2017!
Join the MFRC social worker Lisa Wiggins on Tuesdays at 1:30 and
6:30pm at the MFRC in the conference room.
All individuals wanting to learn how to calm one’s mind are welcome.
If you have any questions please call 896-6900 ext. 6061
Need someone to talk to? Are you stressed? Finding things difficult to
resolve? Professional counselor available at the MFRC. Free, confidential
and in a safe setting. Call Lisa Wiggins, social worker at
709 896 6900 ext. 6061.
We adhere to the Privacy Code for Military Family Services Program
11
Prevention, Support and Intervention
You’re Not Alone
Connecting Military Families to Mental Health and Social Wellness Programs
This guide was developed to help military families learn about mental health services and programs available in
our communities. It is intended to bridge the gap between needing help and finding it. In this guide, you will find
a variety of programs and services available to help military families and their loved ones find the support they
need to help bring balance back to their lives. For more information please visit www.forces.gc.ca/en/ and click
on You’re Not Alone. We also have copies of “You’re Not Alone” at the MFRC if you would like to have a copy.
Member Assistance Program
1-800-268-7708 (Teletypewriter)1-800-567-5803
http://www.forces.gc.ca/en/caf-community-support-services-map/member-assistance-program.page
It is a voluntary and confidential service, initiated by the Canadian Forces (CF) to help members (Regular Force, all
Reserve Class Members, Cadets) and family members who have personal concerns that affect their personal well-being and/
or work performance. If they can’t help, they know someone who can. Any individual wishing to talk to a professional
counsellor or to make an appointment can simply call the Member Assistance Program, 24 hours a day, 365 days a year.
This is a short-term problem-solving service and very often only a few short sessions are required. If long-term help or a more
specialized service is needed, a referral to an appropriate professional resource can be made.
OMBUDSMAN
The Ombudsman investigates complaints and serves as a neutral third
party on matters related to the Department of National Defence and
the Canadian Forces. Acting independently of the chain of command
and managers, he reports directly to the Minister of National Defence.
The office is a direct source of information, referral, and education for
the men and women of the Department of National Defence and the
Canadian Forces. Its role is to help individuals access existing
channels of assistance or redress when they have a complaint or
concern. The Ombudsman may investigate and report publicly on
matters affecting the welfare of members and employees of the
Department or the Canadian Forces and others falling within his
jurisdiction. The ultimate goal is to contribute to substantial and
long-lasting improvements to the Defence community. If you are a
member of the Defence community such as the Regular Force member
or Reservist, veteran, military family member, or civilian employee and
you feel as though you have been treated unfairly, the Ombudsman’s
Office is here to help.
The Ombudsman investigate and make recommendations on key
issues such as harassment, postings, redress of grievance, benefits,
medical, recruiting and release All information that is brought to the
Ombudsman is treated confidentially
Call 1-888-828-3626 for complaints and information.
There is also a
Secure Online Complaint Form at www.ombudsman.forces.gc.ca.
The email address is [email protected].
SISIP Financial Services
It is a division of the Canadian
Personnel Support Agency and
offers free and confidential financial
counselling services. It is
committed to serve those who serve
and to offer them these high
financial services:
•
•
•
•
•
Financial Planning for Financial Independence
Insurance for Financial Protection
Financial Counselling for Financial Guidance
CFPAF for Financial Assistance
Financial Education for Financial Wisdom
SISIP understands that your career in the Canadian
Forces has unique requirements and needs. That’s
why SISIP’s products and services are tailored to
your military lifestyle. Our goal is to provide high
quality, accessible, and competitive financial
products and services to serving and former members
and their spouses.
For more information call 1-800-267-6681 or visit
www.sisip.com. You can also contact Ken Waye,
he is located in St. John’s, he can be reached at
(709) 570-8480 or
[email protected]
We adhere to the Privacy Code for Military Family Services Program
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Family Separation and Reunion
The Military Family Resource Centre’s Deployment Support ensures that the family of the CF Member remains
connected to the Wing and community resources/services during deployments or temporary duty. The MFRC
provides outreach, information, support and assistance to CF Families in response to needs arising from the
extended absence of the military member. If your spouse is away and you have not heard from the MFRC
please give us a call.
Family Information Line
1-800-866-4546
www.familyforce.ca
As the loved one of a Canadian Forces (CF) member, you can contact the Family Information Line (FIL)
for any support your family may need as a result of the unique nature of military life. The FIL offers
confident, personal and bilingual assistance. Our counsellors can help your family obtain
information, and provide reassurance, support and referral to the various services offered to CF families.
FIL counsellors provide supportive counselling from Monday to Friday, 8am to midnight Eastern
Standard Time (except on statutory holidays). By calling the FIL, you will be connected to friendly,
experienced professionals who are well-versed on CF communities and services. Our counsellors can also
connect you to your local MFRC.
To support your family during deployment, the FIL also features a 24-hour, toll-free service with detailed recorded messages
about deployed operations in Canada and abroad. The FIL enables your family to access message boxes with information
about your loved one’s deployment experience. Our service also allows you to hear confirmation of news releases,
information on incidents, and periodic situation reports.
In addition to the phone line, the FIL also offers support to your family on the web. At www.familyforce.ca, FIL counsellors
moderate an online forum to help you learn more about the services available, and to receive support.
Joint Personnel Support Centres
Call the toll free number 1-800-883-6094
Operational Stress Injury Social Support
1-800-883-6094
Integrated Personnel Support
A Peer Support Program for you and your Family
Centres “Caring for our own”
1-800-883-6094 www.osiss.ca
Joint Personnel Support Unit (JPSU) is
Operational Stress Injuries (OSIs) are very real and have
a Canadian Forces unit, with
always been a part of our military history. The increased
headquarters in Ottawa. Eight regional
tempo and high-risk nature of military operations can
elements provide command and control
expose service men and women to high levels of stress
within a designated area of responsibility through Integrated
and /or traumatic events that can trigger an OSI.
Personnel Support Centres (IPSCs) providing service delivery These invisible wounds that injure the mind and spirit can
at over 24 different locations across Canada. An IPSC has
be just as fatal as physical wounds. The myth of the
three main components – a Services Section, a Support
invincible soldier, combined with the widespread stigma
Platoon, and partner organizations. The strength of service
surrounding mental illness, and the failure to recognize the
delivery is achieved by all service partners working
symptoms of this injury often discourage current service
collaboratively as a team.
personnel and Veterans from seeking help.
IPSC Key Services:
*Return to Work coordination;
A Support Network - This network has grown to a
*Casualty Tracking;
community-based organization coordinated by screened and
*Outreach;
trained peers. Every member of the network brings
*Information, support, and advocacy services for casualty
firsthand experience and practical knowledge of what it is
administration, benefits, and programs;
like to struggle with an OSI or to live with someone with
*Administrative support to families of those who die in
an OSI. Coordinators have learned to cope with their
services following disengagement of Assisting Officer
injuries and now want to help others. For more
information
please call Derek Spracklin at 709-733-3960 or
Call the toll free number 1-800-883-6094 or visit the
by
email
at [email protected]
website at www.cmp-cpm.forces.gc.ca/cen
We adhere to the Privacy Code for Military Family Services Program
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Family Separation and Reunion
Shoulder to Shoulder -Caring For Our Own.
Support For Families
Grief is an individual journey. Your needs and those of your family will be different and may
change over time. That’s why as long as you and your family need support from the Canadian
Forces (CF) community, the Shoulder to Shoulder network will be there to assist.
While access to some specific services may depend on your
relationship to the deceased, wide-ranging support to assist you with your unique situation is
available to you regardless of the circumstances of death.
Compassionate support and information is available:
Immediate, dedicated short term support for those closest to the deceased with the appointment of a Casualty Assisting
Officer for the critical period following your loss.
Long-term, on-going support through your nearest Integrated Personnel Support Centre Service Manager so that your
family always has somewhere to turn for assistance and connection with the CF; and
Services of the nearest MFRC and Family Information Line for Support, information and specialized referrals.
Respite Care
The MFRC will provide respite care once a week for three hours for those families who have a member away. Please call
the MFRC 24 hours in advance if you would like respite care. We also fund up to $5 an hour to a maximum of 3 hours a
week for a babysitter if you need someone in the evening. If you wish to do this or if you have any questions please call
Holly at 896-6900 ext. 2157.
Write To The Troops
The men and women of the Canadian Forces have demonstrated time and time again that they will rise to any challenge.
Let your Canadian Forces members know you appreciate their service by sending a message using this monitored
message board
http://www.forces.gc.ca/en/write-to-the-troops/index.page
Wear Red On Fridays!
Support Our Canadian Forces! Wear red on Fridays!
The Goose Bay Military Family Resource Centre is asking everyone to wear red on Fridays as a
symbol of our support for the Canadian Forces.
Show your support and lets wear red on Fridays!
Deployment Outreach
Do you or someone you know have a loved one serving overseas?
The Goose Bay MFRC supports the Canadian Forces Members who are deployed that have family members living in
Labrador. Support is provided before, during and after deployments. Deploying members are encouraged to provide
contact information for their Next of Kin to an MFRC. Family members of Canadian Force Members are also welcome
to contact an MFRC directly. The MFRC provides a range of support services and resources to families to assist them
in managing the unique stressor associated with the military lifestyle and deployment.
We adhere to the Privacy Code for Military Family Services Program
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Volunteer Corner
Volunteers Needed!
The start of a New Year is the perfect time to make small changes or adopt a new
focus. This year make a personally fulfilling New Year‛ s Resolution and include
volunteering. Studies show that contributing to your community helps volunteers to
live a happier and healthier life. There are many opportunities that could use your
special strengths and talents. Challenge yourself to offer a workshop, learn a new
skill, or give the gift of your time.
Are You Interested In Becoming A Volunteer?
Are you interested in volunteering from time to time, want to join the Welcoming
Committee? Would you like to facilitate a workshop or course but unsure how to go
about it? Under the Personal Development and Community Integration, the MFRC offers a wide variety of programs. We are always looking for new and interesting
courses or crafts to offer. We can discuss volunteering as part of the Welcoming
Committee, at special events, regular and occasional volunteering for youth programs/
adult crafts/courses/workshops. Complete a Volunteer Profile Form (previous volunteer work you have done;
where you are interested in volunteering; time you are available to volunteer, etc. Read and sign the Oath of
Confidentiality, Read and sign the Policies and Procedures for Volunteer Form & Contract for Volunteers,
Complete a Court Record Check and a Police Records Check. (Volunteers complete forms and Volunteer
Coordinator will bring it to the Court House and the RCMP).
These forms only take a few minutes to complete.
If you have an idea for a craft or anything else and you would like to volunteer your time, teach a craft or
workshop, please drop by the centre -734 Chatham Street or give Jennifer a call at 896-6900 ext.2159.
Thank You Volunteers!
The Goose Bay Military Family Resource Centre would like to say “Thank
You!” to the many volunteers and partners that help us organize and run our
activities and events throughout the year. Thank you to our dedicated
Board of Directors, parent volunteers for running the Play & Stay program
twice a week and the many, many volunteers that do everything from
setting up and cleaning up Family Fun Days, decorating, donating food and
drinks, BBQing and cooking, offering craft courses and so much more! We are
fortunate to be involved with a community who heartedly give their time and enthusiasm to make
our community and events a success every time and who contribute to our
organizations!
We adhere to the Privacy Code for Military Family Services Program
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Happy 25th Anniversary MFRC!
Mementos were distributed by General Jonathan Vance, Chief of Defence Staff, on November 18, 2016 to all Military Family
Resource Centers (MFRC) across Canada in recognition of their contribution towards delivering the Military Family Services
Program for the past 25 years.
The 5 Wing Goose Bay MFRC is the cornerstone of our local military family support and provides front line assistance to
military families. This is especially important in an isolated location, where families experience a unique posting with its own
realities.
“The Goose Bay MFRC Team has provided a wide variety of services and programs to the 5 Wing community for the past 25
years!’ says Joan Harvey, Executive Director of the Goose Bay MFRC. “We are always inspired by the commitment,
enthusiasm and resilience of our military families. Our dedicated team of staff and volunteers to out of their way to ensure that
we support and respond to the needs of our military families and we look forward to serving our community in the future.”
The 25th Anniversary of the Military Family Services Program marks an important milestone of the commitment to military
families. This program has evolved over the years and keeps evolving in order to meet the unique needs of modern military
families.
“It’s an honour to present this memento to the 5 Wing Goose Bay MFRC, on behalf of the Chief of Defence Staff. Our MFRC
provides amazing services and we are fortunate to be supported by such a dedicated team who understands our needs and
makes a difference in our lives. On behalf of the Wing members and loved ones, thank you for all you’ve done and will continue
to do,” said Lieutenant-’Colonel Andrew Wedgwood, Commander of 5 Wing Goose Bay.
Programs and services are designed to promote community development and to provide social, educational and volunteer
opportunities, empowering the military community and enhancing their health and well-being. The Goose Bay MFRC is
ooking forward to delivering its programs to the Wing’s community in 2017.
By Master-Corporal Krista Blizzard
Lieutenant-Colonel Wedgwood, Commander of 5 Wing Goose Bay presents Joan Harvey, Executive Director of the Goose Bay Military Family Resource Centre (MFRC), with a memento from General Jonathan Vance, Chief of Defence Staff, on November 18, 2016, at 5 Wing Goose
Bay, Newfoundland and Labrador.
The memento was given in recognition of the MFRC’s contribution as a cornerstone organization in the delivery of the Military Family Services Program for the past 25 years.
From left to right, Jennifer Shiwak, Lisa Broomfield, Janet Paine, Michelle Vachon, LCol Andrew Wedgwood, Joan Harvey, Holly Moores
Snook, Lisa Wiggins, Mylaine Dalpé, and MWO Richard Coltart.
We adhere to the Privacy Code for Military Family Services Program
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5 Wing Medical Clinic
Winter has arrived and with it comes the snow and ice, both of which can be fun but can also wreak havoc on us. The incidents of havoc can be
significantly reduced by following a few tips and tricks.
• Check the weather before heading out!
Dress accordingly – wear layers preferably with a wind resistant outer layer.
Cover all exposed skin to prevent frost bite.
Wear boots/shoes that will keep your feet warm and dry.
Seek shelter if you find yourself in inclement weather.
Keep moving!
•
Plan ahead!
Tell somebody if you’re planning to travel – include date, time and destination.
Look into potential lodging spots along your route.
Keep an emergency kit in your vehicle – add extra blankets, non-perishable food items, a candle and some matches. Keep an
emergency kit in your home:
Check out www.instructables.com to learn how to make a Candle Powered Pottery Heater!
•
Watch out for that ice!
Pay special attention to walkways and stairways – use de-icing agents if available.
Wear boots with a good grip, or purchase some ice cleats to attach to your boots.
Take small, shuffling steps in areas that are ice covered – ie: do the penguin walk!
Walk with your hands out of your pockets to help with balance should you slip.
Don’t text and walk.
Reduce speed when driving.
Make sure to clear all ice from your windows.
•
Beware of the snow!
After heavy snow falls, there may be hazards from large chunks of snow falling from trees, power lines and rooftops – pay attention
while walking around these areas.
Watch out for snow blocking the exhaust pipe on your car when it’s running.
We adhere to the Privacy Code for Military Family Services Program
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5 Wing Medical Clinic Continued...
Reduce your driving speed when visibility is reduced due to stormy weather.
Make sure all snow is cleared off your vehicle prior to driving.
Reduce your speed and give plenty of space to all snow removal vehicles
•
Hypothermia!
Staying in the cold for a long time may cause your body temperature to drop. This could become life threatening!
PREVENT it, by dressing in layers and staying dry.
TREAT it, by getting into a warm shelter, remove wet clothing, and warm yourself (or others) gradually using body heat.
•
Frostbite!
Skin will appear white and may be hard to the touch.
PREVENT it, by keeping all exposed skin covered, staying out of the wind and keeping dry.
TREAT it, by getting medical help ASAP, warming the area gradually (but do not warm until you’re
sure there will not be any chance of re-freezing), do not rub the area.
Stay safe out there this winter season!
For more information please visit:
www.getprepared.gc.ca
www.instructables.com
Candle Powered Pottery Heater
Personnel Support Program - PSP
Swimming for Military/Defence
CF Family Swim is on Sunday’s From 1-2pm.
There are also Free Swim Passes are available from the 5 Wing Fitness, Sports & Recreation Center (the gym). These
passes can be used during public swim and adult lane swim. 896-6900 ext. 7708.
Auto Hobby Club
Wood Hobby Shop
Lots of new tools have been
purchased to up-grade the Auto club,
including a pressure washer and a
Shop Vac for vehicle cleaning.
Memberships are available to all
defence team, Civilian, and Serco
personnel. Membership for military is $41.25 and $55
for civilians and can be obtained at the club through club
supervisor. (Fees may Change) For more
information contact Shawn Organ at 896-6900 ext.
7414.
Why not visit your “Basement
Away From Home”.
The hobby shop
offers supervised shop time with
most major power tools and hand tools available.
Supervisors (volunteers) are friendly and always willing to
assist. We also offer members a selection of rough cut
woods. For most of your working projects, all you need to
bring is a tape measure, glue and your imagination. New
members are always welcome. For more information
contact Robert Kellar at 896-6900 ext. 7398.
We adhere to the Privacy Code for Military Family Services Program
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From the Padre’s Desk
Inspiration From Padre Mills
Labrador Rules….
The English language rules often don’t make sense! For instance: I can only imagine how difficult and confusing it must be for my
Francophone friends to learn the proper pronunciation and use of certain words in English. It seems like the rules don’t apply equally to the
same sets of letters.
Here are several examples of the same words being pronounced totally differently and changing the meaning completely.
1) The bandage was wound around the wound.
2) The farm was used to produce produce.
3) The dump was so full that it had to refuse more refuse.
4) The soldier decided to desert his dessert in the desert.
5) Since there is no time like the present, he thought it was time to present the present.
6) The insurance was invalid for the invalid.
7) After a number of injections my jaw got number.
Let's face it - English is a crazy language. There is no egg in eggplant, nor ham in hamburger; neither apple nor pine in pineapple. English
muffins weren't invented in England or French fries in France.
And why is it that writers write but fingers don't fing, grocers don't groce and hammers don't ham? If the plural of tooth is teeth, why isn't the
plural of booth, beeth? One goose, 2 geese. So one moose, 2 meese? One index, 2 indices? (Source: gcfl.net – Good Clean Funnies List.)
Labrador Rules: Winter in Labrador can be both confusing and difficult to endure– like mastering the rules of English grammar. The
unending cold, short days/long night, and snow upon snow upon snow –all with seemingly no end in sight! As challenging as these months
may be to endure, try to remember, that it will not last forever. Spring will come… eventually. Winter, soon, will be only a memory. Try to
keep your sense of humour about it – like when you are learning to use the right pronunciation of the right word – you don’t always get it right
the first few times. A sense of humour – being able to laugh at yourself -- can be a vital survival tool! Labrador has its own Rules – especially
when it comes to surviving and thriving in the winter! .
In the meantime, a new year begins and new wintertime experiences wait to be discovered by you and your family here in the Big Land.
God bless you and yours,
Padre Al Mills
Chapel Worship Services available for your family:
Christian Worship For All – Every Sunday at 1030-1130, followed by coffee and sweets. For family needs during the chapel service there is a
mother’s quiet room and a children’s activity area at the back of the chapel.
The Chapel of the Northern Lights – Finding a Home in God’s Love
(The Chapel is located in building #388, on Banshee Road, next to the Canex. The Chaplain’s office is located in the MIR
building (#564) upstairs in room 237. You can reach Padre Al by phone at local 7336 or on his BB at 896-7484.)
We adhere to the Privacy Code for Military Family Services Program
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Your opinion matters to us!
Your feedback helps us to better meet your needs as a community and is an ongoing evaluation tool of
our programs and services, allowing us to access and review their effectiveness.
You may wish to comment on past events or programs. If you have any new ideas or workshops or
family events please tell us. All comments and suggestions are welcome. Please return your comments
to us by dropping them off at the MFRC on 734 Chatham Street or submit it through e-mail or fax.
Goose Bay Military Family Resource Centre
734 Chatham Street, P.O. Box 69, Station C
Goose Bay, NL A0P 1C0
Phone: 709-896-6900 ext.6060
Fax: 709-896-6916
Toll Free:1-866-711-6677
E-mail: [email protected]
We are on the web:
www.goosebaymfrc.ca
cafconnection.ca
Facebook Page: Goose Bay Military Family Resource Centre
We adhere to the Privacy Code for Military Family Services Program
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