ALLEGRA E. KLEIN
[email protected] │ www.linkedin.com/in/allegra-e-klein
MBA ● GLOBAL BUSINESS DEVELOPMENT PROFESSIONAL ● C-SUITE EXECUTIVE
International development and capacity building expert with a focus on community rebuilding in post-conflict zones.
Respected leader with 20+ years’ experience in operations and project management, business development, recruitment
and talent development, including implementation in the field. Specializing in corporate social responsibility (CSR), nonprofits, fundraising and development.
CERTIFICATIONS
 World Bank /International Finance Corporation, Certified Trainer for Business Edge™ curriculum
 REC Institute of Recruitment Professionals, Level 3 Certificate in Recruitment Practice (CertRP)
SKILLS
 Business Development
 Global Project Management
 Leadership Training and
Building
Capacity
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Marketing and Public Relations
Recruitment and Human Resources (HR)
Languages: English (native), French (fluent), Arabic (basic conversation)
EDUCATION
 University of Connecticut, MBA in General Management (expected 2018)
 New York University, M.S. in Global Affairs (not completed)
 Harvard University, B.A. in Music, Cum Laude in General Studies
 Additional course work in Arabic Language at New York University
EXPERIENCE
MSELECT, Erbil, Iraq
2013 – Present
MSELECT is an international staffing and training company founded in Iraq, with offices in London, Dubai, Erbil, Basra and
Sulaimaniya. Services include recruitment, contractor management, payroll, immigration/ visas, HR, training and project
management.
Chief Operating Officer (COO)
June 2014 – Present
Oversee all departments in order to deliver services to clients in the most professional, efficient and cost effective
manner.
 Establishing and cultivating strategic objectives: Helping to define and communicate the goals of the company
and develop a clear vision of exactly how operations will help achieve them.
 Developing operations strategy: Setting and implementing guidelines that align with company's goals.
 Generating new business: Leveraging business development strategies to generate leads for new contracts;
writing proposals and responding to RFPs, RFQs, tenders and other requests.
 Designing products, services and processes: Developing, innovating and improving upon the company’s client
services and internal processes to ensure highest level of quality and service.
 Planning / controlling: Allocating and overseeing operations resources, ensuring targets are achieved.
 Improving operations performance: Continually monitoring and improving performance of the company,
departments and staff.
 Spearheading company’s Corporate Social Responsibility department, raising funds for local organizations to help
refugees and other displaced persons.
Head of Training and Development
September 2013 – May 2014
Created the T&D department at MSELECT, which has since grown to be the most profitable branch of the company,
generating over $1 million in training revenue in first two years.
Major training clients include global O&G companies (ExxonMobil, Chevron, Gazprom, Kalegran, etc.) international NGOs
(IRC, Save the Children, IOM), USAID, and World Bank. Established accredited Public Training Program in multiple Iraqi
cities, with courses and diplomas in Mini-MBA, Sales & Marketing, Human Resources, Finance & Accounting, Languages, IT
Skills, and many other topics. Special projects included:
 International Organization for Migration (IOM) Facilitation and Team-Building
 Danish Refugee Council (DRC) Staff and Vocational Training
 International Rescue Committee (IRC) Retreat Facilitation Services
 USAID Foras IDPs Payroll Project: Oversaw hiring and payroll of IDPs in Erbil, Duhok, Sulaimaniya,
 World Bank/ IFC Capacity Building Program for Construction Permits Departments
ALLEGRA E. KLEIN, [email protected]
page 2
4points Group, Baghdad, Iaq
2009 – 2013
4points is an Iraqi woman-owned development consulting company that provides services for a large number of USAID,
U.S. Embassy, and other donor-funded programs.
Business Development Director
Identified and developed new business opportunities in Baghdad, Iraq, with periodic travel to branch offices in Erbil
(northern Kurdish region) and Basrah (southern Iraq) for meetings with current and potential clients.
 Won 24 contracts for 4points, totaling nearly $5,000,000 over a 2-year period
 Took over management of 4points’ Basrah Regional Office in 2012 in order to pursue contracts with regional
government offices and foreign companies doing business in Iraq
Project Manager/Technical Specialist
Provided oversight and management for multiple 4points U.S. government and other donor-funded contracts.
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U.S. Department of State – Middle East Partnership Initiative, Alumni Network Iraq Chapter
U.S. Embassy Baghdad, “Alumni University” Program
U.S. Embassy Baghdad, American Corners Field Support
Government of Iraq – Ministry of Electricity, English Language Training
Capacity Building/Training Specialist
Provided capacity building, training, and mentoring for multiple World Bank, USAID, U.S. Embassy, and other donorfunded contracts, including customized curriculum development and materials preparation in coordination with donors.
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World Bank-International Finance Corporation (IFC), “Business Edge” Training
USAID-Iraq “Access to Justice” Program
Baghdad Provincial Reconstruction Team, Capacity Building for National Institute for Children with Special
Needs and Disabilities (NICSD)
Musicians For Harmony, Inc. New York, NY,
2001 – 2011
Founder & Executive Director
Founded this non-profit, non-government organization (NGO) shortly after 9/11 to promote peace and cultural diplomacy
through music, earning designation as a “worthy organization” (New York Times) whose “annual observances of the
September 11th attacks have given weight to what used to be a blank space in the classical schedule” (New Yorker).
Other Management Experience
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Performer / Trainer / Consultant, Iraqi National Symphony Orchestra, Baghdad, Iraq
Program Director, National Youth Orchestra of Iraq, Suleymaniya, Iraq
Trainer / Technical Specialist, American Voices Academy, Erbil, Iraq
Executive Director, Bridgehampton Chamber Music Festival, New York, NY
Director of Operations, New York Youth Symphony, New York, NY
Program Coordinator / Tour Manager, Marlboro Music Festival, New York, NY and Marlboro, VT
Project Assistant, Sony Music – Classical Division, New York, NY
Old Lyme Corporation, New York, NY
2010 – 2011
2008 – 2009
2007
2006 – 2007
2003 – 2006
1997 – 2003
1993 – 1997
1991 – 1993
Financial Manager
Handled all accounting, bookkeeping, and tax filings for a small, New York-based consulting firm.
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Created and implemented annual budgets
Administered payroll, health insurance plans, and other human resource (HR) services
Managed Chairman’s personal finances, tax returns, stock portfolio, philanthropic activities
PUBLICATIONS
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Invest In Group: Kurdistan Review “Shifting Trends of the Kurdistan Job Market”
Invest In Group: Kurdistan Review “Building Capacity” (Interview)
Cultural Diplomacy News “Orchestrating Peace: Cultural Diplomacy in Iraq”
Symphony Magazine “Iraqi Overtures”
Strings Magazine “Mission to Baghdad”
January 2016
May 2014
December 2008
November-December 2007
March 2004