WC Workshop, Inc.
Job Description
Job Title:
Department:
Reports To:
FLSA Status:
Prepared By:
Prepared Date:
Approved By:
Approved Date:
Retail Sales Associate
Retail
Retail Floor Manager
Non-exempt
Mischelle Williams
August 2013
Summary: Associate is required to offer outstanding customer service. Obtains or receives
merchandise, totals bills, accepts payment, and makes change for customers in the retail
store by performing the following duties.
Essential Duties and Responsibilities:
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Stocks shelves, counters, or tables with merchandise.
Arranges merchandise on counters, shelves or tables to promote sales.
Stamps, marks, or tags price on merchandise.
Answers customer’s questions concerning location, price and use of merchandise.
Accurately enters inventory numbers into electronic cash register to total price and tax
on merchandise purchased by customer to determine bill. On occasion, manually
totals sales and tax using a calculator.
Accepts payment and makes change; runs credit card sales; accepts checks with proper
identification.
Wraps or bags merchandise for customers.
Cleans merchandise, shelves, counters, tables, carpets or floors. Disposes of boxes and
packing material. Stocks department daily with supplies bags, boxes, tissue and
register tape.
Verifies cash in drawer at beginning of shift.
Counts and records amount of cash in register at end of shift.
Supervisory Responsibilities
None
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
 Quantity - Completes work in timely manner; works quickly.
 Safety and Security - Observes safety and security procedures; reports potentially unsafe
conditions; uses equipment and materials properly.
 Attendance/Punctuality - Is consistently at work when scheduled and on time.
 Dependability - Follows instructions, responds to management direction.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or
ability required. Some computer skills including knowledge of Microsoft Word, Access and
Excel, excellent telephone skills, and familiar with office equipment. Knowledge of Retail Pro or
other inventory management software preferred, but not required. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
High school graduate with retail experience preferred.
Language Skills:
Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present
information and respond to questions from groups of managers, clients, customers, and the general public.
Reasoning Ability:
Ability to apply common sense understanding to carry out simple one or two-step instructions.
Ability to deal with standardized situations with only occasional variables.
Physical Demands:
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions.
While performing the duties of this Job, the employee is regularly required to walk and stand.
The employee is required to reach with hands and arms and stoop, kneel, crouch, or crawl. The
employee must occasionally lift and/or move up to 50 pounds. Some travel is required.
Work Environment:
The characteristics described here are representative of those an employee encounters while
performing the essential functions of this job.
While performing the duties of this job, the employee is may be exposed to toxic or caustic
chemicals. The employee is occasionally exposed to fumes or airborne particles. The noise level
in the work environment is usually quiet.
Employee Signature
Date