Case study Mark Hopley ACMA Kate Elston ACMA Brian Smith ACMA Everest Brian Smith ACMA Strategic Business Manager Mark Hopley ACMA Finance Director Kate Elston ACMA Finance Manager Case study Everest Ever est Everest has come a long way in its 44 year history. Since it was formed, Hertfordshire based Everest has enjoyed sustained growth and today the company has 900 employees, which includes a finance department of 28 people. Everest continues to be the brand leader in the highly competitive home improvement market and has doubled its turnover in the past decade. Everest is recognised as a CIMA Training Quality Partner through the CIMA Training accreditation scheme. Our aim is not just to get students through the syllabus but to provide a really good work-life-study balance. Kate Elston ACMA Finance Manager Everest’s portfolio of products have grown over the years and consists of doors, fitted kitchens, conservatories, energy efficient windows, and, more recently, solar water heating. The firm’s enterprising approach to business is reflected in the way it trains and develops its rising stars. The company takes training and development very seriously. When it comes to finance, CIMA has always been an integral part of the package it offers to its trainee finance analysts. The firm was one of the earlier members to join the CIMA Training Quality Partner scheme and at last year’s CIMA Financial Management Awards, Everest’s training scheme impressed the judges so much, that the company received the award for Small to Medium-Sized Employer of the Year. For Everest’s finance director, Mark Hopley, the award acknowledges the company’s commitment to training and retaining talent in a fiercely competitive market place. ‘Winning the award gave us great recognition for the hard work that everyone puts into managing the training and development of our people and the imaginative approaches we adopt to provide the right quality of training,’ he says. Overall, the firm’s outlook is summed up by Kate Elston, the company’s finance manager. ‘It’s not just accountants we’re creating,’ she says. ‘We are developing future business leaders.’ Kate is responsible for managing the company’s training scheme. She acknowledges that as a mediumsized business, Everest has fewer financial resources than larger organisations, but as a result of this Everest have to be more creative in being able to attract the best of the best. Kate continues ‘If we want to do that in a very competitive market, we need to be able to sell the whole package and that includes a top quality CIMA training framework and a strong focus on developing a range of experiences.’ The three year scheme provides a fully funded support package which includes: registration fees; tuition courses; revision courses and exams all on company time. Kate explains, ‘Our aim is not just to get students through the syllabus but to provide a really good worklife-study balance.’ Trainees are also given the opportunity for nine month rotations around four different areas of the business. ‘Through these rotations, the trainees are exposed to the whole product lifecycle from marketing to sales, through manufacturing to installation and customer service, as well as traditional management and financial accounting functions.’ Most important of all, the package is underpinned by strong support from the top down. The company’s managing director, Simon Jarman, finance director Mark Hopley, strategic business manager Brian Smith and finance manager Kate Elston are all CIMA members. This means the company has an intrinsic insight into how it can best support its training programme. ‘That’s one of our key differentiators,’ says FD Mark. ‘If you don’t have buy-in from the managers, then it doesn’t matter what resources or facilities you have, the trainees aren’t going to get the support they really need.’ The company also ensures that trainees are given direct contact with senior management from the outset. Mark Hopley ACMA Finance Director Brian Smith ACMA Strategic Business Manager Kate Elston ACMA Finance Manager ‘That’s another differentiator,’ Mark continues. ‘In a large organisation you wouldn’t get that sort of exposure. The direct access we provide gives trainees the ability to talk with confidence to senior people and those outside the finance function.’ A pro-active approach to learning is also encouraged. ‘Trainees are given the green light to keep asking example, members of the team take it in turn to chair and present at internal finance team meetings which helps them try things out. If their style and approach works, that’s great. If it doesn’t, they learn from it and change things. This offers an opportunity for them to fail in a safe environment.’ ‘In a large organisation you wouldn’t get that sort of exposure. The direct access we provide gives trainees the ability to talk with confidence to senior people and those outside the finance function’ questions until they’re satisfied with the answer, and if something doesn’t look right, they are encouraged to point it out and empowered to resolve it.’ The focus on soft skills is also something that distinguishes Everest from other employers. Kate Elston explains, ’for For general enquiries please contact: Chartered Institute of Management Accountants 26 Chapter Street London SW1P 4NP T. +44 (0)20 8849 2251 E. [email protected] The results of Everest’s efforts speak for themselves: 100% pass rates, a highly skilled professional workforce across the business and most important of all, high staff retention. ‘We’re always looking for ways to improve training and development but we think we can offer a really great future for the trainees who join our scheme,’ says Kate. ‘The finance people here are seen as business partners rather than number crunchers. There’s lots of fluidity and we have seen CIMA members in a variety of roles right across the business.’ With such confidence in its scheme, it’s clear that Everest is in an ideal position to help its employees climb to new heights of excellence. The organisations’ strategic business manager, Brian Smith, concludes, ‘being a CIMA Training Quality Partner, we are able to attract the right people into our business, and offer them the support and the opportunity to grow into great business analysts of today with the potential to be our business leaders of tomorrow. The CIMA qualification has been the corner stone of our finance training for over 12 years and continues to be as relevant today as when it was first launched, providing relevant real life skills for our people to be able to contribute across our range of functions, including marketing, sales, manufacturing, operations and up to board level.’
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