ENHANCING JUDGMENT AND DECISIONMAKING SKILLS: THE SUBSTITUTION EFFECT OF INDUCTIVE REASONING ABILITY OKJDM, MAY 4, 2013 Dr. Wray E. Bradley The University of Tulsa © 2013 All Rights Reserved [email protected] W. E. Bradley, University of Tulsa, 2013 1 THE RESEARCH DIRECTION Can academic training in inductive reasoning improve the Judgment and Decision-making skills of young professionals and advanced students, when they are faced with Ill-Structured problems? W. E. Bradley, University of Tulsa, 2013 2 WHY IS THIS IMPORTANT? • Employers are increasingly interested in finding young employees who exhibit good problem solving, sound judgment, and decisionmaking skills. • Professionals, in all professions, are often faced with ill-structured problems that require them to exercise their judgment and decision-making abilities and skills. • An ill-structured problem has no concrete solution, the decision- making for these types of problems is based on a reasoned opinion, a judgment. Often, academic and professional training programs offer little opportunity to teach students these specific skills. Future academic and professional education needs to focus more on developing these abilities and skills. W. E. Bradley, University of Tulsa, 2013 3 SOME COMMENTS FROM RESEARCHERS • “Although the psychology of reasoning has overwhelmingly concentrated on deductive reasoning, most problems we deal with in our everyday lives are inductive. …few problems of consequence in our lives have deductive or even any meaningful kind of “correct” solution.” (Sternberg 2011). • “Thus, inductive reasoning facilitates problem solving, learning, and the development of expertise.” (Haverty, et al. 2000). W. E. Bradley, University of Tulsa, 2013 4 DEDUCTIVE REASONING EXAMPLES • Deductive reasoning: the ‘correct’ conclusion is based on general principles – Mathematical proofs – Physics problems: • If I=V/R and the resistance is doubled, the current will be _________ – Botany: • Monocot flowers have petals that come in groups of three • Apple flowers have five petals • So, apples trees are ____________________ W. E. Bradley, University of Tulsa, 2013 5 INDUCTIVE REASONING EXAMPLES • Inductive reasoning: uses specific cases to make an inference that has general application. There is no empirically correct answer, it is a reasoned judgment. Will this stock perform better than that one? What is the value of this business if it was to be sold today? Is an employee of this company committing fraud? If I marry my boyfriend (girlfriend) will we stay together for life? Is this job the best for my future, or is the other job the best? If I continue to cut class, what is the likelihood that I will get an ‘A’? – Will these instructions cause a conflict with other aircraft or controllers? – – – – – – W. E. Bradley, University of Tulsa, 2013 6 INDUCTIVE REASONING ABILITY - BASICS • Inductive reasoning ability is a separate measureable cognitive ability (Stanovich 2004, Sternberg 2004). • It can be enhanced by training (Barkl et al. 2012 , Phye and Johnson 2009, Klauer and Phye 2008). • Training in inductive reasoning can result in positive transfer of problem-solving skills in an academic setting (Klauer and Phye 2008). • Training in inductive reasoning improves fluid intelligence but has no impact on crystallized intelligence (Klauer, et al. 2002) • In some cases, inductive reasoning ability can enhance performance of inexperienced professionals because it can act as a substitute for experience (Bradley 2009) W. E. Bradley, University of Tulsa, 2013 7 COGNITIVE PROCESSES INVOLVED IN INDUCTIVE REASONING ABILITY • Selective encoding: – Data collection – Cue recognition (which cues in the data are most relevant) • Selective comparison: – Retrieving declarative and procedural knowledge from memory – Retrieving general problem-solving skills from memory – Using the retrieved knowledge and skills for : • Pattern recognition • Hypothesis generation • Hypothesis testing W. E. Bradley, University of Tulsa, 2013 8 INVESTIGATING THE LINK BETWEEN INDUCTIVE REASONING ABILITY AND PERFORMANCE OF BUSINESS PROFESSIONALS Ability and Performance on Ill-Structured Problems: The Substitution Effect of Inductive Reasoning Ability Behavioral Research in Accounting Volume 21, Number 1, 2009 pp.19-35 (This article received the ABO-AAA best paper award for 2010) W. E. Bradley, University of Tulsa, 2013 9 QUOTE FROM THE FIRST PAGE OF THE ARTICLE “I gratefully acknowledge the helpful comments (in alphabetical order) of …. and participants of a number of research workshops including those at Oklahoma State University and those sponsored by the Oklahoma-Kansas Judgment and Decision Making group…” W. E. Bradley, University of Tulsa, 2013 10 THE STUDY • 130 experienced business valuators were given the task of valuing a Medical Practice, based on case study materials supplied. The task was rated realistic by participants. • Inductive reasoning ability of each participant was measured by a commercially available psychometrically reliable and valid instrument. • The participant’s valuations of the Medical Practice were compared to a consensus value of an expert panel. W. E. Bradley, University of Tulsa, 2013 11 THE GROUPS • Participants were divided into two experience groups: – Inexperienced (six years or less business valuation experience) – Experienced (more than six years valuation experience) • Participants were further divided into two inductive reasoning ability groups based on inductive reasoning scores from the California Critical Thinking Skills Test: – Low Reasoning ability (88 percentile or lower) – High Reasoning ability (greater than 88 percentile) W. E. Bradley, University of Tulsa, 2013 12 Table 3 Mean Comparison of Variables Related to Experience and Knowledge Inexperienced Mean n = 61 Experienced Mean n = 69 t Sig. (one tail) Number of years as a business valuator 3.44 14.89 -12.198 .000* The number of business valuation certifications held. Range = 0 to 4 1.82 2.16 -1.860 .033** Number of previous medical practice valuations. 4.80 12.28 -2.246 .013** Number of total valuations of any kind 41.90 209.81 -5.306 .000* Variables W. E. Bradley, University of Tulsa, 2013 ADAPTED FROM BRADLEY 2009, PAGE 29 The inexperienced group was composed of business valuators with six or fewer years of valuation experience. This represents practitioners with domain knowledge and modest experience. 13 ASSUMPTIONS • Experienced business valuators will use schemas and scripts that have been developed after years of experience. They will use very little of their inductive reasoning ability when dealing with the experimental case. • Inexperienced business valuators will have domain knowledge but limited procedural knowledge. Therefore, they will have to use inductive reasoning ability to form a reasoned judgment as to what the valuation should be. They will need to use the cognitive processes of selective encoding and selective comparison. Inexperienced valuators with high inductive reasoning ability should perform better. W. E. Bradley, University of Tulsa, 2013 14 HYPOTHESIS • “For ill-structured problems, inexperienced professionals with low inductive reasoning ability will exhibit performance below experienced professionals and below inexperienced professionals who have high inductive reasoning ability.” (Bradley 2009, p. 24) • High inductive reasoning ability is shown to partially substitute for experience if the performance of inexperienced participant’s with high inductive reasoning ability is similar to experienced professionals. W. E. Bradley, University of Tulsa, 2013 15 RESULTS FROM BRADLEY, 2009, PAGE 30 The dependent variable is the absolute difference between the expert panels consensus value and the valuations of the professionals. A lower score indicates better performance W. E. Bradley, University of Tulsa, 2013 16 IMPLICATIONS • Recall that, inductive reasoning ability can be increased through training. • Training of young professionals that will increase their inductive reasoning ability will be beneficial, and can act as a substitute for experience for some ill-structured tasks. • Training of graduate students and seniors with declarative domain knowledge will be beneficial, and act as a substitute for experience for some ill-structured tasks. This will give them a head start in their professions. • Training in inductive reasoning will benefit students and professionals from all disciplines. W. E. Bradley, University of Tulsa, 2013 17 FUTURE BASIC RESEARCH • We already know that increasing inductive reasoning ability can positively influence fluid intelligence (Klauer, et al. 2002) But • What is the relationship between inductive reasoning ability and learning style, memory, thinking style, need for cognition? • What is the relationship between inductive reasoning ability and personality? Emotional intelligence (trait emotional selfefficacy)? • What is the relationship between inductive reasoning ability and economic and strategic choice? W. E. Bradley, University of Tulsa, 2013 18 FUTURE PROJECTS • Develop classroom inductive reasoning training programs for seniors and graduate students in the College of Business (extend this to ethical reasoning versus teaching ethics) • Develop online modules for training in inductive reasoning for students and professionals • Develop and conduct inductive reasoning training for specific young professional groups: – – – – – – Accountants Fraud examiners Financial planning specialists Business valuators Software designers Other groups? W. E. Bradley, University of Tulsa, 2013 19 ANY MORE QUESTIONS OR SUGGESTIONS? W. E. Bradley, University of Tulsa, 2013 20 GO OKJDM !! W. E. Bradley, University of Tulsa, 2013 21
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