Benefits Bulletin Human Resource Services January 2003 Vol. 16, No. 3 Save Time and Money with New Mail Order Prescription Service The new year brings a new way to fill your ongoing prescriptions. All Purdue medical plans now include a mail order prescription drug service that can save you time and money on your ongoing prescription medications. Save Time Instead of making multiple trips to your local pharmacy, the mail order pharmacy comes to you. The service delivers your prescriptions to your home or office in plain, tamper-evident packaging. You can receive up to a 90-day supply of your medication, and standard shipping is free. Save Money When you buy your medications through the mail order service, you’ll save 5 percent on your coinsurance. You’ll pay 15 percent coinsurance for generic drugs, 25 percent for preferred brand name drugs, and 45 percent for non-preferred brand name drugs. Dependable Service For your safety and convenience, the mail order service provides the following: • Reviews every prescription for possible drug interactions with other medications you’re taking • Sends information with every order to help you properly use your prescription • Provides documentation to file for your flexible spending account • Keeps a pharmacist available 24 hours a day to answer your questions via a toll-free number • Offers convenient Internet and refillby-phone services so you can order refills any time, any day Getting Started AdvanceRx.com is the mail order service for Incentive PPO and Purdue 500 participants. To switch a prescription you are currently filling at a neighborhood pharmacy to the mail order service, call the FastStart Program at 1 (888) 216-5022. They’ll change your prescription to the mail order service for you in three easy steps. Express Scripts provides the mail order service for Purdue Managed Care participants. For help with the service, call the customer service center at 1 (877) 805-4111. 2003 Medical Plan Enrollment Statistics Here’s a report of the number of employees who selected each of the medical plan options offered for 2003. • Incentive PPO ................................................ 3,851 • Purdue Managed Care .................................... 3,716 • Purdue 500 ...................................................... 2,062 • Federal Health Plans (Civil Service appointments only) ..................... 88 • Humana Premier (Calumet campus only) ...................................... 40 • No Coverage (Covered elsewhere) .................................... 1,089 Total ................................................................... 10,846 Incentive PPO and Purdue 500 Participants Save Money with Primary Care Benefit Have a skin rash? Knee been bothering you? Are your eyes red and itchy? Before you make an appointment with a specialist, consider seeing your primary care doctor. It’s a move that could save you time and money. financial advantages, too. To encourage you to use your primary care physician whenever possible, the Incentive PPO and Purdue 500 medical plans offer a special Primary Care Benefit. Let’s say you’re an Incentive PPO participant and visit your primary care doctor in January about a troublesome knee. The doctor treats the condition and charges you $60 for the office visit. Because your doctor is in the PHCS network, you pay just $6 for the visit. Important Partnership If instead you make an appointment with a orthopedist, your office visit charge might be $90. If you have not met your deductible yet, the office visit charge will apply toward your deductible, leaving the entire $90 to be paid from your own pocket. Primary care doctors are trained to treat a wide range of health problems without referring you to a specialist, who will usually be more expensive than your primary care physician will be. By developing a relationship with a primary care physician, you’ll have a partner who is familiar with your background, needs, and personality should you ever have a serious illness or injury. Primary care physicians can help identify the most appropriate specialist for a particular condition, help coordinate care among multiple specialists, watch for potential harmful drug interactions, and provide appropriate follow-up care. Keep More of Your Money In addition to the care and relationship benefits you can experience by using a primary care physician, you stand to reap Under the two medical plans, the Primary Care Benefit applies to office visits with any of the following in-network doctors: Under the benefit, you pay no deductible when you use an in-network primary care physician. Instead, Incentive PPO participants pay just 10 percent of the office visit charge when using a PHCS primary care doctor and only 20 percent when using a NETPro doctor. Purdue 500 participants pay 30 percent when using a PHCS primary care doctor. • Pediatrician • Family practice physician • General practitioner • Internist • OB/GYN In addition, the supporting physician’s assistants and nurse practitioners working for these doctors are included in the Primary Care Benefit. If you have questions about the Primary Care Benefit, please call 49-41684 or 49-49810. Free Lab Services When You Use Participating Labs Remember that for 2003, lab services will cost you nothing if you use a participating lab. Incentive PPO and Purdue 500 Participating labs include all PHCS labs and the offices of all PHCS doctors, if they use a PHCS lab. Local PHCS labs include: • Mid America Clinical Lab, Unity Healthcare facility, Creasy Lane, Lafayette • Follas Lab facility, 134 W. State Street, West Lafayette • PHCS physician offices, if they use a PHCS lab • Pathologists Associated, Sagamore Surgical facility, Concord Road, Lafayette Also participating: • All Arnett Clinic labs If you have questions about the free lab benefit, please call 49-49810 or 49-41684. Purdue Managed Care • Lab services are free if you use any Arnett Clinic lab. Keep Up with Which Doctors and Facilities Are in Your Plan's Network Regardless of which Purdue medical plan you selected for 2003, it’s going to be important for you to know whether the doctor or medical facility you’re using is part of your plan’s network. For all 2003 plans, your benefits coverage will be different if you receive care from an innetwork provider than if you receive care from an out-of-network provider. Web sites are available to help you keep up-to-date with which medical providers are participating in your plan’s network. Follow the instructions below to find provider information. PHCS Network Providers PHCS is a national network consisting of thousands of providers across the United States, and it is the primary provider network for the Incentive PPO plan at the West Lafayette campus. PHCS also serves the Purdue 500 plan. PHCS is working hard to recruit more providers to support these Purdue medical plans and regularly updates its Web site to add new providers. To find PHCS providers: • Visit the PHCS Web site at www.phcs.com, or • Call PHCS at 1 (800) 944-5184 When you visit the PHCS Web site, follow these steps as you go through the guided search criteria: 1) Click on the blue Find a Provider button. 2) Click on Start New Search at the bottom of the page, and complete the information. 3) Click on Continue to Build Search at the bottom of the page. 4) Complete the search information. For Step 4, use the Preferred Provider Organization (PPO) selection that is preset. 5) Choose either Find Provider Now for full information about all types of providers OR choose Continue to Build Search to look for particular specialists within the providers. Several doctors intend to join PHCS. However, it can take several weeks from the time PHCS receives a doctor’s application until the doctor’s participation in the network becomes effective. If you’re in doubt about whether your doctor is participating, it’s best to call the doctor’s office and ask if the doctor plans to join PHCS. If so, keep an eye on the PHCS Web site. Once your doctor is active with the network, his or her name will appear on the site, and you’ll begin getting innetwork benefits on the doctor’s services. NETPro Providers NETPro is a smaller, regional network that covers Lafayette, West Lafayette, Indianapolis, and other surrounding areas. NETPro is the secondary network for the West Lafayette campus’ Incentive PPO plan and also serves the Purdue 500 plan. For more information about NETPro: • Visit the NETPro Web site at www.indcaremgmt.com/np/index.htm, or • Call NETPro at 448-1864 or 1 (800) 728-0327 When you visit the NETPro Web site, click on Providers at the bottom of the page, and then click on NETPro - Preferred Provider Network Listing. Additional Providers for the Purdue 500 Plan For the Purdue 500 plan, the Arnett Clinic facilities are also participating providers. Purdue Managed Care For information about using in-network and out-of-network doctors and facilities through the Purdue Managed Care program: • Visit the Purdue Managed Care Web site at www.purduemanagedcare.com, or • Call Arnett Health Plans at 448-7440 or 1 (888) 448-7440. Wausau Web Site Lets You Check on Your Claims, Print Reports Now you can check your Incentive PPO or Purdue 500 benefits and claim status any time of the day or night by logging onto www.wausaubenefits.com. With the online inquiry, you can view: • Claim information • Eligibility and benefits information • ID card order form Step 2: Click on Member Information Center. Step 3: Click on First Time User Registration in the upper left corner. Step 4: Complete the User Registration information. Enter the group number as 76190024. Then complete steps 2, 3, and 4 and click Submit. Complete Security You can rest assured that your benefit information is completely secure with the Wausau member registration process. Your registration is electronically verified before you can access the secure online site, so you will be the only one able to view your benefit information. Step 5: Complete the remaining User Registration information for steps 5, 6, and 7, and then click Submit. Step 6: Review the Online Service Agreement and click on Accept at the top of the page. Accessing Online Information from Wausau Benefits Step 7: Choose Your Accounts to review your claim activity or choose Health Information for healthrelated topics. Step 1: Go to www.wausaubenefits.com and click the Online Services button on the left side of the screen. That’s all you need to do to log on for the first time. You’re now registered to view your claims information by logging in and entering your username and password. Questions? If you have questions or experience problems using Wausau Online Member Services, please contact Wausau Benefits technical support at 1 (866) 922-8266. Wausau Benefits advises that its Web site is best viewed using Microsoft Internet Explorer version 5.0 or higher as your browser. Will You Be 65 Before November 1, 2003? You Can Collect Social Security While You Work "If your 65th birthday is sometime before November 1, 2003, you will able to collect Social Security pension benefits this year even though you're still working," according to Bill Pratt, Purdue benefits counselor. You're eligible for Social Security benefits starting with the month you reach your full retirement age. For people born in 1938, full retirement age is 65 years and 2 months. If your earnings are less than $30,720 by the time you reach your full retirement age, you can receive Social Security for the full year. If your earnings are more than $30,720, you give up $1 of Social Security benefits for each $3 you earn over $30,720. Starting with the month you reach your full retirement age, you're no longer subject to the earnings limit. You will be eligible for Social Security benefits in 2004, regardless of how much you earn. "Social Security does not pay benefits retroactively, so if you'll be 65 before November 1, 2003, call the Social Security office before the end of January or you may lose benefits," says Pratt. More Providers Join PHCS Network The following medical providers will be participating in the PHCS network effective February 1, 2003. 2003 PHCS is the primary network for the Incentive PPO plan at the West Lafayette campus and also serves the Purdue 500 plan. Mental Health • • • • • • • • Mukesh Desai, M.D. Christine Durbin, M.D. Dennis Edwards, PhD. Margaret Ingleman, ACSW, DCSW, BCD, MSW David Kiser, PhD., LCSW Kermit Scott, LCSW, PC Michael Seretny, PhD. Rebecca Sullivan, LCSW, CCSW 3465 2550 2201 2550 Union Street, Lafayette Kent Avenue, Suite 145, West Lafayette Ferry Street, Lafayette Kent Avenue, West Lafayette 126 S. Third Street, Suite 2, Lafayette 2550 Kent Avenue, Suite 1, West Lafayette 1203 Trace Twelve, West Lafayette 126 S. Third Street, Suite 2, Lafayette OB/GYN • Renee Knutson, M.D. • Joel McCuaig, M.D. 904 South Street, Lafayette 904 South Street, Lafayette Ophthalmology • Steven Beck, M.D. • Paul Kowalski, M.D. 3746 Rome Drive, Lafayette 3746 Rome Drive, Lafayette Physical Therapy • Gail Dodge, RPT 200 Professional Court, Suite A, Lafayette For a complete list of providers participating in the PHCS network, visit the PHCS Web site. Please see page 3 of this Benefits Bulletin for the Web address and for instructions on using the site. Want to nominate your doctor to participate in PHCS? Complete a PHCS Provider Nomination Form, or m.pdf .pur due .edu/hr/phcs_f available on the Web at www www.pur .purdue due.edu/hr/phcs_f .edu/hr/phcs_for orm.pdf m.pdf.
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