MEETING OF THE BOARD OF DIRECTORS HELD AT 9.30AM ON WEDNESDAY 25 JANUARY 2017 IN THE SEMINAR ROOM, AIREDALE GENERAL HOSPITAL, SKIPTON ROAD, STEETON, KEIGHLEY PRESENT: Professor Michael I Luger, Chairman (in the Chair) Miss Bridget A Fletcher, Chief Executive Ms Jill Asbury, Interim Director of Nursing Mr Andrew Copley, Director of Finance Mr Jeremy Cross, Non-Executive Director Mr Andrew Gold, Non-Executive Director Professor Anne Gregory, Non-Executive Director Dr Maggie Helliwell, Non-Executive Director Ms Stacey Hunter, Chief Operating Officer Mr Karl Mainprize, Medical Director Mrs Lynn McCracken, Non-Executive Director Mr Shazad Sarwar, Non-Executive Director IN ATTENDANCE: Ms Helen Bourner, Director of Strategy and Partnerships Mr Nick Parker, Director of HR and Workforce Mrs Jane Downes, Company Secretary Mrs Sharon Katema, Assistant Company Secretary Mrs Anne Chafer, Professional Development Midwife (item 02/17) Mrs Caroline Lowe, Lead Midwife for Parent Education (item 02/17) Also in attendance were Governors and staff members. An apology for absence was received from Mr Rob Dearden, Director of Nursing. 01/17 DECLARATIONS OF INTEREST There were no declarations of interest. 02/17 PATIENT STORY Ms Asbury introduced Mrs Caroline Lowe who provided a brief outline of the four week hypnobirthing course offered by the Trust’s Maternity Services Parent Education Team. Mrs Lowe informed the Board that hypnobirthing was accredited by the Royal College of Midwives and sought to combine methods of breathing and deep relaxation with positive mind-sets. This would in-turn increase the threshold of having a calm and natural birthing experience. She invited the Board to listen to a recording from Mrs Jasmine Pickard who was the subject of the patient story for January. Jasmine Pickard stated that she had started to listen to hypnobirthing cd’s when she was around 25 weeks pregnant following recommendations from friends. Like her friends, her experience was so positive that she wanted to share it with the Board and wider. 1 Jasmine and her husband Ryan had attended the course when she was 36weeks pregnant and these sessions taught them what to expect as first time parents. Jasmine was very engaged with the course and described how it made her feel really confident and excited. Jasmine narrated that she was due to be induced but her labour had started naturally on the 18th of December. She had stayed at home throughout the contractions and attended the hospital at 10pm. It was whilst she was in the birthing pool, where she stayed for 6hours without gas and air, that she had to rely on all her hypnobirthing techniques. Jasmine had brought with her a birthing necklace whilst Ryan had read through the scripts and positive birthing cards which friends had made for her. They had both meditated and kept a positive mind-set which had helped they remain completely calm throughout the process. Jasmine described Jasper’s birth as a calm, beautiful experience stating that she had pushed for 30 minutes with no assistance whilst visualising waterfalls and blowing dandelions. Baby Jasper Dylan was born on the 19th November weighing 8lbs 10oz. Jasmine concluded by thanking the midwives and everyone at Airedale who had made the birth special and stated that she would happily go through the whole hypnobirthing experience and would highly recommend it. Prof Luger thanked Jasmine and Ryan for having shared their story and the Maternity Services Parent Education Team. He asked if hypnobirth was unique to Airedale or if it was widespread. Mrs Lowe responded within the region, Harrogate offered the course and charged £100 whist Airedale offered the service free of charge. The sessions were held monthly in Group settings with an average of five couples attending each month. With regard to the level of demand, this varied but people who attended were either referred or keen to practice their breathing and relaxing techniques. Miss Fletcher thanked Mrs Lowe and her team for all the hardwork and asked if there were any broader benefits of hypnobirth. Mrs Lowe responded that there was no clear evidence. However, it helped the mothers maintain a positive attitude during birth resulting in the babies being born in a calmer environment. Ms Asbury asked about the number of people within the team who were trained to deliver the classes and the cost of training a larger cohort. Mrs Lowe stated that there were three trained midwives and the inhibiting factor was the cost which was around £500 to £600. Prof Gregory queried the wider benefit across the Trust and if there was any transferable learning. In agreeing with Mrs Lowe’s comment that there were benefits across the Trust, Ms Asbury added that there was scope for extending the calm and relaxing technique as a pain management technique to patients recovering after surgery. Dr Helliwell enquired if there were any plans to engage with members of the wider community as served by the Trust. Mrs Lowe responded that they were continually trying to raise awareness across the whole community served by Airedale. The Board agreed that hypnobirthing was an area that the Trust could expand on and there was a need to consider the offer to women from different cultural backgrounds. The Chair thanked the midwives and maternity services for being great ambassadors 2 of the Trust. 03/17 MINUTES The minutes of the Board meeting held on 30th November 2016, were approved as a correct record. 04/17 MATTERS ARISING NOT COVERED ELSEWHERE ON THE AGENDA Collaboration Schematic (minute ref. 226/16) Ms Bourner tabled a schematic showing the current collaboration initiatives and how they were linked together. NICE Guidance (minute ref. 231/16) Mr Mainprize was asked to provide additional information to demonstrate that the Trust had reviewed NICE guidance and that the Trust was at as full compliance as it could achieve. Mr Mainprize informed the board that the work was complete and would be presented at the March Board meeting. Flu Vaccination Campaign It was noted that the Trust had achieved the target take-up of flu vaccinations. The introduction of peer vaccinators for the first time had made a significant contribution. 05/17 CHAIRMAN’S BRIEFING The Chairman’s Briefing was taken as read. Prof Luger reported that the inaugural Board Finance Committee had met on 23 January and stated he was assured that the Trust was making progress in introducing new approaches to being more efficient. He extended gratitude to the executives and all members of staff who were constantly working hard in spite of the challenges faced. He informed the Board that discussions at the HFMA Chairs’ Conference had focussed on finance and the benefits of using technology as a means of improving finance and quality outcomes. Prof Luger added that he remained proud of the fact that Airedale was reputed to be an innovation pioneer with regards to Telemedicine and acknowledged there was a need to do more in order to maintain that reputation. Prof Luger advised the Board that he had also attended the Northern Chairs’ networking event in Leeds which proved effective in ensuring that lines of communication were open. Citing the joint pathology venture with Bradford as an example of advancing partnerships, Prof Luger spoke of the continued relationship commitment to cooperate on this and other future partnerships. The Chairman’s Briefing was received and noted. 06/17 REPORT OF THE CHIEF EXECUTIVE Miss Fletcher presented the Chief Executive’s Report, which was taken as read. Miss Fletcher advised the Board that the Trust was under huge pressure and the added focus was on financial planning. She stated that no feedback had been 3 received as yet from NHSI, following the submission of the final two year operational plan on 23 December 2016. Miss Fletcher reported that the first two weeks of January had been very challenging in terms of increased activity. She thanked staff for their staff for their hard work during this difficult time. (i) National Developments and publications Miss Fletcher drew attention to Appendix 1 which provided an overview of the significant national developments that had taken place since the previous Board meeting including: The publication of the National Tariff 2017-2019 by NHS Improvement in partnership with NHS England; and The Learning, Candour and Accountability Report by the CQC. During December 2016 the first group of junior doctors in England had moved onto the new contract and some of the groups within the Trust were now on the new 2016 Junior Doctors’ contract. A quarterly report by the Trust’s appointed Guardian of Safe Co Sec Working (GOSW), Dr Martin Kelsey would be presented at the March Board meeting. (ii) Local Health Economy Developments Miss Fletcher informed the Board that in addition to collaborating on new models of care, the Trust was continuously working with health and care partners in a bid to step up activities and meet the challenges ahead. The Pathology Joint Venture had gone-live on the 9th January 2017. Miss Fletcher extended gratitude to the teams who worked extremely hard to achieve this, including John O’Dowd, Consultant Histopathologist and Afruj Ruf, Head of Pathology and asked that the Board reaffirms this. The Trust had developed a 12month apprenticeship scheme in partnership with Keighley College. The apprentices would be studying for a Diploma in Health and Social Care and all classroom-based sessions would be delivered by Keighley College. The scheme was designed to help apprentices onto the first rung of their health care career with the added guarantee of a permanent job on completion. Ms Asbury added that the first cohort of apprentices had started in November/December and had settled in well with the majority agreeing that they have made the right choice. The second cohort would commence in March/April. Miss Fletcher reported on a new initiative to encourage non-clinical staff to assist patients at mealtimes with eating and drinking. She extended the invitation to the Board of Directors and the Governors. Dr Helliwell informed the Board that she had taken up the offer and was looking forward to supporting Ward 10. In referring to the non-achievement of the 4 hour standard, Miss Fletcher apologised to patients and their families stating that this was not the standard the Trust aspired to. She highlighted the increase in local and national pressure which had resulted in 4 out of 10 hospitals in England declaring a major alert during the first week of 2017 on A&E pressures. Miss Fletcher expressed concern regarding the de-standardisation of the system and acceptance that this was now the norm instead of the exception. Prof Luger commented on the remarks by the Secretary of State for Health, Mr Hunt whereby he had stated his intention to change the 4hour standard criteria. 4 (iii) Airedale Foundation Trust Update Miss Fletcher highlighted the following key points from this January’s Board pack including: The learning from this month’s patient story following a mother’s hypnobirthing experience at Airedale; The forecast plan at month 9; The Exception reports regarding A&E 4 hour standard and staff sickness; Miss Fletcher reported that the Trust had become a pilot site for Training Nurse Associates. This was seen as a good development and would help transform the working practices and role of trainee nurses. This was a regulated role designed to support the registered nurse across a range of functions. The associate nursing trainees would be employed by the Trust and would undertake a two year Foundation degree programme attending University one day each week. Miss Fletcher informed the Board of the re-inspection by the CQC in the last week of March and the preparations now underway. With regards to the Good news to celebrate. Miss Fletcher advised the Board that she had been invited to be a part of a delegation to China set up by the Mayor of Rotherham. The visit had been successful with particular interest being shown in the process of remote consultations. A memorandum of Understanding had been signed between the Trust and XI’an, Yan Liang Health Informatisation Construction Management Centre to explore opportunities for collaboration on remote online clinical consultation cooperation. Sarah Broadhead-Crofts had commenced her role as the Trust’s Freedom to Speak Up Guardian. The Board invited her to the March or April Board meeting. Dr Helen Livingstone was awarded an MBE for services to the end of life healthcare; The third Pride of Airedale awards would be held on 9 March 2017. The Report of the Chief Executive and attachments were received and noted. 07/17 RIGHT CARE PORTFOLIO PROGRAMME REPORT Miss Fletcher presented the Right Care Portfolio Programme Report which was taken as read. The report sought to highlight the activity and work under-pinning the Right Care Strategy. The majority of programmes were showing amber at Q3 as a result of slower than anticipated progress against planned delivery. This was due to the impact of financial and activity pressures across the Trust as well limited staff resource to simultaneously manage the programmes. The programme boards continued to hold monthly meetings aimed at providing direction, governance and an escalation point for the projects, reviewing the highlight reports, financial status and progress against plan. Miss Fletcher informed the Board that the Admin and Clerical Review had been completed and the restructuring had created 10 specialty teams. It was anticipated 5 that the specialty teams could be developed further through engagement sessions with staff. Miss Fletcher stated that the use of digital technology systems in patient care allowed for flexibility and new ways of working. Prof Luger asked if the Trust could expect a reverse of DNAs as a result of advertising the cost of ‘no-shows’. Miss Fletcher advised incentives such as text messages and the large advertising banners which were in display in patient waiting areas were aimed at reducing the number of DNAs. She added that clinics were always overbooked by 6% to allow for DNAs. Ms Hunter advised that she was currently working with the Informatics Department so clinic utilisation metrics would also be recorded. Dr Helliwell queried if there was an alternative plan in place in instances where the clinic was overbooked. Ms Hunter responded the aim was to achieve full clinic utilisation and gave assurance that whenever this situation occurred, patients booked into the clinic would be attended to. The Right Care Portfolio Programme Report was received and noted. 08/17 NURSING AND MIDWIFERY STAFFING REPORT Ms Asbury presented The Nursing and Midwifery Staffing Report for December 2016 which was taken as read. The report highlighted the following key points: The number of vacancies and opening of beds to meet the increase in activity had impacted on staffing in the Integrated Care Group (ICG) wards and right across the Trust; Plans to upskill the Health Care Support Workers in areas such as ward 2 (AMU) were benefitting the ward as staff achieved their competencies; The increase in fill rate of unregistered staff was reported, however this was due to the number of nurses still awaiting PINs, and also reflected the increased numbers of Health Care Support Worker’s used to support the deficit in Registered Nurses numbers at times; December had seen an increase in the number of falls, with the Integrated Care Group wards reporting three falls resulting in significant harm, two on ward 10 and one on ward 6. The number of pressure ulcers reported had also increased in this group, and a grade 3 pressure ulcer has been reported on ward 6. In contrast, despite the staffing difficulties, Ward 10, an intermediate care ward had achieved fifteen falls free days. Ms Asbury added that the introduction of ‘Safety Huddles’ in November had resulted in an improvement in the prevalence of falls. Ward 15 open for the first 17 days in December to manage the increase in nonelective activity, had met the standard for planned and actual staffing requirements. The next intake of apprentices was underway, with an expected start date of March 2017. Ms Asbury informed the Board that following the request to report leavers and joiners on a monthly basis, she was not in a position to provide this at this point, but would so from March. She added that the position was expected to improve once all individuals have received their PINs. 6 The Nursing and Midwifery Staffing Report was received and noted. 09/17 MORTALITY REPORT Mr Mainprize presented the Mortality Report which was taken as read. The report had highlighted that the Trust’s crude mortality rate was 1.48%. In December 2016, there were 77 reported deaths across the Trust during December 2016. One of the deaths had occurred following a planned admission, with 12 deaths occurring within two days of admission. There had been no Maternal or Paediatric deaths. Mr Mainprize reported that the number of deaths had increased in December although this was in line with previous trends. A process was now in place to review whether any deaths were avoidable. He highlighted that a Fracture Neck of Femur Steering Group had been established to review trend data and extract learning for dissemination across the Trust. Dr Helliwell made reference to the role of the Trust and its collaboration with primary care providers and the community, now and in the future. Mr Mainprize said the Trust was currently reviewing the ‘CQC’s Report in to the way the NHS review and investigate the deaths of patients in England’ and would respond to the recommendations within the report. Ms Hunter referred to the work of ACO’s whose purpose it was to bring the system together to look at a service design model with health care partners. In response to Mr Cross’s comment about visibility of the shared learning, it was noted that the Quality Assurance and Improvement Group would see the outputs as part of the specialty reviews. Mr Mainprize explained in response to Miss Fletcher’s question about two recent deaths of patients with learning disabilities, that the Mortality Review Group would review these deaths using a national toolkit in order to give assurance of process. The outcomes would then be disseminated to the relevant areas. In line with the CQC Report, the reviews would be subject to the same process as Serious Incident Reviews. Mr Mainprize confirmed that the reviews had taken place and the final reports would be scrutinized via the Mortality Surveillance Group. The Mortality Report and Scorecard to December 2016 was received and noted. 10/17 FINANCE AND PERFORMANCE REPORT The Finance and Performance Report for the period ended 31 December 2016 was taken as read. (i) Finance Report Mr Copley stated that the NHSI control total which excludes donated assets but includes STF funding, showed a surplus of £4,072k against a planned surplus of £4,063k, £9k better than plan at month 9. He added that income for month 09 had improved by £200k since the Board report had been produced. Mr Copley 7 emphasised the importance of understanding that although the Trust had delivered 3% efficiency savings, this had been aided by the recent redundancy schemes. Both inflationary pressures and tariff pressures would mean an increasing level of efficiencies required for 2017/18. The following key points were noted: The underlying position, before the release of non-recurrent support, showed a deficit of £1.8m. After support, the position showed a surplus of £52k, £54k better than plan; Within the position there was a 30% of non-elective threshold abatement, equating to £555k that had not been reinvested into services; EBITDA performance was £84k worse than plan. This position delivers a utilisation of resources (‘UoR’) rating of 1 against a plan of 1; PbR Income is £983k below plan; CIP had achieved £4,542k against a plan of £6,609k, £2,067k behind plan. This was £976k worse than the contingency set aside, therefore contributing to the deterioration of EBITDA. (ii) Performance Report Mr Copley presented the Executive Performance Report which provided a summary of the Trust’s position. Of note were the following summary key points: The NHS Improvement Single Oversight Framework Governance rating was Amber due to the A&E 4 hour standard being 87.0% for December. The potential risk of a formal Governance trigger by NHS Improvement as a result of the A&E 4 hour standard not being achieved for four of the last five quarters remained. Pressures on the RTT standard were potentially increasing this risk further; The Trust continued to declare risks on Clostridium difficile and the A&E 4 hour standards for 2016/2017; Following further details received from NHS Improvement regarding the Sustainability and Transformation Funding, the Trust achieved the requirements for Quarters 1 and 2 following a successful appeal regarding the A&E standard as a result of the system wide pressures reported over several months; Ms Hunter commented on the hard work and focussed effort that the General Managers and Clinical Colleagues had put in to achieving the 18week RTT Standard for patients. The Finance and Performance Report was received were noted. (iii) Exception Report on the 4 hour Emergency Care Standard (ECS) The Emergency Care Standard Exception Report was taken as read. Ms Hunter informed the Board that the Trust had achieved 89.2% for the Emergency Care Standard for Quarter 3. This position was being reviewed in relation to all acute providers in England in the same period given many of the challenges and constraints to delivery of this standard are consistent for acute providers. Ms Hunter echoed Miss Fletcher’s apology to all patients and families that had experienced the long wait in the Emergency Department. 8 It was noted that despite significant focus and effort some of the challenges such as rising number of delayed transfers of care, increases in the number of patients medically fit for discharge stranded in a hospital bed coupled with increased demand continue to have a detrimental impact on both the experience of patients and their families and on staff. Ms Hunter acknowledged the continued efforts and hard work of all the staff working across emergency and urgent care who were managing this on a day to day basis. The Emergency Care Exception Report was received and noted. 11/17 INTEGRATED GOVERNANCE DASHBOARD REPORT Mr Copley presented the Integrated Governance Dashboard Report and drew attention to the following key points. The NHS Improvement Risk Assessment Framework rating was Amber for Q3 due to the A&E 4hour standard not being achieved four times in the previous five quarters; The overall ‘Financial use of Resources’ risk rating for December was 1.0 due to pressures on CIP delivery, bank and agency expenditure and income through undertrades. The underlying position showed a forecast deficit of £1.8m; Outpatient DNA Rates were above the aspirational target set in the Annual Plan of 6% for December 2016. The Integrated Governance Dashboards were received and noted. (i) Staff Sickness Exception Report Mr Parker presented the Staff Sickness Exception Report which provided a comparison with other Trusts between staff groups and by cost and absence reason. The following key points were noted Airedale NHS FT’s sickness absence rate had been higher than target for the last seven months. The health sector had higher levels of sickness absence than other sectors with Yorkshire and Humberside region having higher levels of sickness absence than other regions (except the North West and North East). Sickness absence levels at Airedale were in line with other local Trusts, though two Trusts have consistently lower levels in the comparison period. Absence levels amongst some staff groups such as estates and ancillary; additional clinical services; and nursing and midwifery were higher due to the nature of work undertaken. Monday was the most prevalent day of absence, followed by Tuesday. Despite absence reasons differing between short and long term absence, mental health related absences remained an area of concern. There was a need to strike the right balance between the active management of absence and steps to improve overall staff health and well-being. Mr Parker informed the Board that The Trust had a comprehensive range of support and interventions to deal with sickness absence and staff well-being. Options to 9 further strengthen these arrangements through reviewing the sickness absence management approach and the use of the Bradford Factor methodology as well as increasing HR capacity were all in train. The Board discussed the action being taken to reduce staff sickness. Whilst acknowledging the steps being taken, the Non-Executive Directors said the focus of future reporting should be on actions rather than comparisons. Mr Sarwar commented on the role that managers had in reducing sickness and supporting staff, whose efforts should be recognised during times of increased pressure. Miss Fletcher asked the Board to read the Report in the context of the current increased pressure in the hospital and said that correlation with the Staff Survey was a key measure. The Staff Sickness Exception Report was received and noted. 12/17 COMPANY SECRETARY’S REPORT The Company Secretary’s Report was taken as read. Mrs Downes highlighted the following points which were received and noted: (i) Reporting Requirements – Annual Report and Accounts NHS Improvements had published changes to the annual reporting requirements requiring inclusion in the Trust’s 2016/17 Annual Report and Accounts. (ii) Airedale NHS FT Charitable Funds Report The charity spent over £31k and received donations and legacies of over £25k, including £8k from Sovereign Health Care during November and December 2016. The Board thanked members of the public for their generous donations. (iii) The Board Work Programme 2017 The Board Work Programme for 2017 was received and noted. (iv) Board Action Log The Board action log was reviewed and those items deemed completed agreed for deletion. 13/17 ANY OTHER BUSINESS There were no other business items raised. 14/17 CLOSE OF MEETING There being no further business, the Chairman declared the meeting closed. The next meeting of the Board of Directors would be held at 9.30am on Wednesday 29th March 2017 in the Seminar Room, Airedale General Hospital. 10
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