Making A SPLASH Payment User Guide
Making A SPLASH Payment User Guide
Purpose:
This user guide provides documentation of how to use the City of Salem SPLASH Portal to make
payments against outstanding obligations for permits, licenses, or land use applications.
Audience:
Any registered user that may have applied for or currently holds a permit, license, or land use
application with the City of Salem
Preconditions:
•
•
•
You must be a registered user to make online payments using SPLASH
You must have invoices with unpaid amounts
You must be associated with the permit/license/application
Related Documents:
•
•
Registering for SPLASH
Logging into SPLASH
Steps: See following pages
1
Making A SPLASH Payment User Guide
1. Log in to AMANDA Public Portal using your email address and password (see below):
2
Making A SPLASH Payment User Guide
2. Once logged in – you will be routed to the following screen:
3. Select Pay My Account to go to the screen to choose payment options:
3
Making A SPLASH Payment User Guide
4
4. Determine which permit(s) or license(s) you want to pay and select the appropriate one(s) by
clicking in the empty checkboxes. You may select all items by clicking on the “Select All” button:
Then select “Pay Selected Permits”
Making A SPLASH Payment User Guide
5. Enter the “Name on card/Account” and “Payer Company Name” (if applicable)
Then select “Proceed With Payment”
5
Making A SPLASH Payment User Guide
6. Verify payment amount and account name information, If correct click “OK”
7. Choose payment method accordingly.
6
Making A SPLASH Payment User Guide
8. Confirm payment information and payment details, if correct then “Continue”
7
Making A SPLASH Payment User Guide
8
9. Provide account information and confirm and/or change billing information. The asterisk (*)
means that information is required. (CREDIT/DEBIT CARD PAYMENTS ONLY)
Making A SPLASH Payment User Guide
9
10. Provide account information and confirm and/or change billing information. The asterisk (*)
means that information is required. (ACH PAYMENTS ONLY)
Making A SPLASH Payment User Guide
11. Read and accept the terms and conditions . Then click the “Confirm” button.
(ACH PAYMENTS ONLY)
10
Making A SPLASH Payment User Guide
12. Confirm and/or Change Contact Information and then click the “Continue” button.
11
Making A SPLASH Payment User Guide
12
13. Verify Payment Detail, Account Detail, and Credit/Debit Billing Address. Also provide the 3-digit
code on the signature strip of your credit card. (CREDIT/DEBIT CARD PAYMENTS ONLY)
Making A SPLASH Payment User Guide
13
14. Receive payment confirmation with print capability. Customer will receive two emails
confirming this payment (one from SPLASH and one from US Bank). Click the “Return to SPLASH”
button to return to the SPLASH Portal Website.
Making A SPLASH Payment User Guide
14
15. From the US Bank Website, you will be returned to the SPLASH Payment Receipt page. Click on
“Return to Account Payment” to return to Pay My Account page or “Return to Registered
Services” to return to the SPLASH Registered Services homepage. Click “Print This Receipt” to
print a PDF copy of your SPLASH receipt.