What Impression is Your Lobby Giving Your Clients? Is it time for an Update. . . “When I told Design Services, Ltd. that we needed to upgrade our public spaces so we could increase our leasing rates, the design and selections provided by Design Services, Ltd. allowed us to exceed our expectations.” First impressions really do count when it comes to lobbies. A lobby can provide your client or patient with a personal insight into your business philosophy. Providing a lasting impression when entering your space can help increase your clientele and their loyalty to your business. You want your to clients know that you care about their experience while they are at your business. Using quality materials with clean, elegant lines can provide mass appeal and loyalty from your patients and clients. In this highly competitive market, if you are affected by low leasing rates or customer base, you may want to evaluate the condition of your lobby. By improving your lobby area you can develop an edge over similar buildings in your area and the benefits can result in: • Enhanced Client Experience • Loyal Customer Base • Increased Traffic • Longer-Lasting Tenants • Increased Pride of Ownership • Improved Building Value Remember that your lobby is one of your greatest advertising tools. Just as your website creates an impact and lasting impression within the first 60 seconds, it must also provide qualitative results by combining creativity to return-on-investment, ideas to results and art to commerce. Your lobby is not so different and should relay your brand and inspire loyalty beyond reason. What are you conveying? Is your lobby looking tired and dated? It might be time to consider a refresh or renovation to bring your true business philosophy to the forefront. Be sure you implement these Lobby Design Essentials with your next refresh or renovation: • Attractive Front Desk • High-Quality Materials • Engaging Customer Service • Inviting Seating Spaces • Dynamic Color Palette • Efficient Traffic Patterns • Enhanced Lighting • • • • Easy to Use Building Directory Clean Simple Lines Attractive Yet Durable Flooring Seamless Security Measures We have provided many of our clients with great new and sophisticated lobby spaces. On the right are just a few of our projects and testimonials from clients that have had great impact and value from their lobby renovations. Commercial Developer in Delaware “It was a pleasure working with you and your staff on my new dental office. I could not have achieved the result we did, without all of your input. I will remember wht you have done and think of you each and every day as I practice dentistry in the most functional and relaxing facility in the entire region.” Jeffrey S. Harris, DMD “Rita was instrumental in our 20,000 s.f. build out of our office space. She was integral in the design that maximized the use of our space and coordination of the entire design process.I know we have increased our business potential with the help of Rita and her design team. I would not do another project without her!” John Mouser, CEO of TekSolv Rita Wilkins is the president and principal designer and project manager of Design Services, Ltd. Her approach to design is both aesthetic and business-like. She is a highly effective “hands-on” designer with extensive knowledge and expertise in residential, dental, medical, and commercial interiors. A graduate of University of Rhode Island, Rita attended Rhode Island School of Design and the University of North Carolina. She has been published in a variety of national publications and has received numerous design awards.
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