INSIGHT 2015 - 2019 www.hume.vic.go ov.au u Insight: Hume City Council Youth Strategy 2015 – 2019 1 CONTENTS Introduction Glossary and acronyms 3 Insight: Hume City Council Youth Strategy 4 Our young people Our young people – Demographics 5 7 Meet our young people Background Council’s role in planning and service delivery Council’s vision for young people 9 11 Key directions and principles EPOCH – a framework for working with young people Strategic Priority Areas 14 16 Outcomes and outputs Monitoring, review and innovation 19 Accountability to young people 21 Action Plan Council Plan – Strategic Links 23 Place based area planning 24 Broadmeadows 24 Roxburgh Park/Meadow Heights 25 Craigieburn 26 Sunbury EPOCH Engagement, Participation, Opportunity, Celebration 27 42 References Insight: Hume City Council Youth Strategy 2015 – 2019 2 INTRODUCTION Glossary – Acronyms and Definitions Acknowledgements HCC – Hume City Council LGA – Local Government Area CALD – Culturally and Linguistically Diverse PBA – Place Based Area HWLLEN – Hume Whittlesea Local Learning and Employment Network HYC – Hume Youth Commitment RTO – Registered training Provider The front cover is an image of a young person who was part of a 3D Printing workshop. The image represents a young person on a platform contemplating their future. Young Person/Young people A person aged 12-24 years who lives, works, studies or has significant connection to Hume City. Disengagement Disengagement refers to a young person’s disconnection or increasing detachment from their community and connection points such as: Education Employment Social connections like sporting groups, clubs and programming and Services and supports. Place Based Areas Place Based areas are geographic areas for Council youth services and programs defined by youth centre locations and population clusters of young people. The focus on the individual young person is about raising awareness that one person is as important as the collective and one person, with support, guidance and inspiration, can make a difference to others around them. We make a difference to one, we impact many. The photos used in Insight are of local young people and Youth Workers in the Hume community. Artwork has been created by a diverse range of young people including indigenous youth and young people with mental illness and disabilities. Council acknowledges the Gunung Willum Balluk of the Wurundjeri People as the Traditional Custodians of the land and region on which Hume City is located. Council embraces Aboriginal and Torres Strait Islanders’ living culture as a vital part of Australia’s identity and recognises, celebrates and pays respect to the existing family members of the Gunung Willum Balluk and to Elders passed and present. EPOCH Acronym for a framework for working with young people (Engagement, Participation, Opportunity, Celebration in Hume) Insight: Hume City Council Youth Strategy 2015 – 2019 3 Hume City Council Youth Strategy 2015 – 2019 The Hume City Council (HCC) Youth Strategy 2015 – 2019, Insight, takes Council into an exciting four year period that provides opportunities to work alongside the amazing young people of our community. Insight acknowledges the previous achievements of the young people and the youth services sector that have been a vital part of the Hume City community and have made real a difference for young people in our municipality. Insight recognises a determined effort from young people and their supports, the youth sector and Council in determining the priorities and work areas for Council for 2015 – 2019. Young people, the broader community and the youth service sector have identified these priorities based on their expressed needs and aspirations for the future. It is with Council’s responsibility for the future of our young people in mind that this Youth Strategy has been developed and takes into consideration the current and future needs of young people as one of our most precious assets. Many hands, minds and hearts have contributed to the development of this Youth Strategy. We thank all community members and key stakeholders for their thoughtful and generous contributions. We especially thank the young people who have worked alongside Youth Services workers, tirelessly planning and consulting, asking and answering, note taking and documenting to enable this valuable piece of work to take shape and inform our future service delivery. Our young people HCC recognises young people as valuable contributors to our community and are committed to their wellbeing, building their capacity for resilience, developing positive self-esteem and making meaningful connections with others in their world. We acknowledge the value of healthy family connections and the benefits this provides for young people’s development. Our work has young people as the primary focus but extends to enable young people’s families and supports access to the resources they need to be of assistance. We look to the future with young people and affirm the continued assistance, support and partnership of family and community in creating opportunities and making a real difference. Harmony in social diversity Hume residents come from more than 160 different countries and speak over 140 languages - with two out of every five residents speaking a language other than English. Being a young person in a diverse city has both advantages and challenges. Young people have opportunities to create cultural harmony and acceptance of many faiths and cultural backgrounds. Conversely, they may experience social isolation and prejudice due to their cultural background. They may be underrepresented in accessing services (e.g. same sex attracted, gender diverse or CALD young people), and the labor market due to their culture, identity or circumstances (e.g. indigenous or disabled youth, young mothers). Young people identify themselves through a lens of identity and diversity, and Council views this diversity as an asset to be celebrated and will support young people to feel proud of their culture and family traditions. Through this strategy, Council will build on the positive relationships and programs they have developed to support and positively respond to young people from diverse cultures and those who are newly arrived or refugees. Insight: Hume City Council Youth Strategy 2015 – 2019 4 OUR YOUNG PEOPLE Key Demographics – a snapshot of young people in Hume Home to 186,000 residents in 2014, Hume City’s population is expected to grow to 345,000 by the year 2040. Our residents come from more than 160 different countries and speak over 140 languages – each week, 30 new migrants move into Hume City. Hume City has over 37,000 people aged 12-24 years, making up 19.4% of Hume’s population. The youth population is forecast to grow to 60,000 by 2040. 9,452 young people attended Hume Youth Centres and 5,318 people attended youth activities run by Hume Libraries in 2013-14. English is spoken at home by 92.1% of the youth in the Sunbury place based area (PBA). In contrast, only 27.0% of youth in the Meadow Heights PBA speak English at home. Hume has a lower proportion (31.7%) of 19-24 year olds in post-secondary education than Greater Melbourne (43.5%). Youth aged 20-24 had a lower rate of Year 12 completion (67.3%) compared to youth in Greater Melbourne (77.5%). Hume has a lower proportion of students aged 15-24 studying at the Bachelor Degree level with 13.8% of students at this level compared to 25.7% of students for Greater Melbourne. The main industries of employment for youth in Hume are Retail Trade (21.5%), Accommodation and Food Services (15.6%), and Construction (12.0%). The rate of mental health clients amongst Hume residents aged 15-19 in 2013/14 (14.1 clients per 1,000 population) was lower than the equivalent rate for Metropolitan Melbourne LGAs (15.1 per 1,000). Hume youth have a lower rate of drug offences (759 per 100,000 population) compared with Metropolitan Melbourne LGAs (998 per 100,000). In contrast, Hume has higher rates of crimes against the person, crimes against property and other crimes. There were 141 graffiti offences by people aged 15-24 recorded in Hume City in 2013/14. This was a rate of 530.9 per 100,000 people in this age range. Though this rate is higher than the rate for Metropolitan Melbourne LGAs (121.6). It has been falling steadily since 2010/11 (718.4 offences per 100,000 youth). Insight: Hume City Council Youth Strategy 2015 – 2019 5 Hume youth are more likely to be on 1.3% Turkey 4.9% 1.5% Iraq India Centrelink payments than 0.9% youth in Greater Melbourne The Philippines Young people aged 12‐24 years 76.9% Australia City’s youth population are Indigenous youth. Sunbury has the highest population of indigenous young people (1.3%) New Zealand 0.9% of Hume 12 – 24 year olds in Hume. Over 37,000 Top countries of birth for Hume City Youth 1.9% comprised 12.9% of the Hume Leisure Centres Membership 19.4% of the total Hume Forecast to grow to over City population 60,000 by 2040 The largest anticipated increase of young people aged 12‐24 years, (20,948 by 2040) is in the Craigieburn Region Hume City had a lower rate of alcohol and drug related ambulance attendances in 2011/12 (4.6 per 1,000 population) when compared to Metropolitan Melbourne LGAs (5.9 per 1,000) Insight: Hume City Council Youth Strategy 2015 – 2019 6 Meet our young people Local young people share their insights as participants in Council programs and leaders in their community. Council has provided a space for these young people to explore, grow and gain skills which have had positive impacts on them and their peers. ANGIIE, 21 years In 2011 I joined Council’s Young Leaders Program. I was nominated by a teacher in school to attend and I have stayed on since. It was a great experience as I was able to apply my skills to the events such as White Ribbon Day, R U Ok Campaign & the Change it Up Youth Forum. Through the Young Leaders Program I have become more confident with public speaking, my leadership skills have improved, and I have been able to meet and help young people in our community. We have the best Youth Crew (staff) down at the Broadmeadows Youth Centre. Young Leaders have been very lucky to work with the Youth Workers that assist with programs. They have all supported us 100% with whatever events/projects we had and they listen to our ideas. I have made good friends and know that I can trust the workers with my ideas and concerns. Council’s Young Leaders Program is all about helping and providing young people in our community, programs that will encourage, empower and improve, giving them a sense of hope and also help train young leaders for the future. Since becoming involved with the Youth Services team, my passion for working with young people has definitely grown & with everything that I’ve been able to be a part of, new doors & opportunities have opened up for me & I’m very excited to continue on this journey. Through my work with Young Leaders, I was honoured to receive the Hume Young Citizen of the Year Award 2015 and the Corporal Cameron Baird VC MG Memorial Award 2015 – both awards that I am very grateful & humbled to have received. Insight: Hume City Council Youth Strategy 2015 – 2019 7 JED, 19 years My contact with Council started way back in 2005, with junior holiday program when I was in grade 6. Since then I have been a part of the Teenage Holiday Program and GLITTER group. In the past I had the opportunity to become the youth ambassador for Hume, but I denied because I was too nervous for public speaking. But now I've definitely gained confidence through all of the programs I've been in. I've really grown and matured and with the support of Youth Services and my peers, I felt confident enough to perform on stage at the GLITTER Ball last year. The staff helped me on a daily basis, really. They were there to talk to not only as fun and friendly people, but I could confide in them about issues if and when I needed to. They really helped me come out of my shell at times. The positive impact of this has been great. I've become what I believe to be a mature, somewhat responsible, level-headed 19 year-old. I've met friends that I'll probably have for life, too. I want to say a huge thank you to everyone involved with the Council youth programs, and it’s been really great to meet other young people time after time. It's been really great to see you, and grow a friendship with you. ANTHONY, 17 years I came to the Sunbury Youth Centre in 2014 and joined the FReeZA program. FReeZA has given me the chance to take on responsibilities for things outside of my school tasks. It has opened me up to what might be there for me later in life, such as studying paramedicine. Through the programs at the Youth Centre I have learned life skills and accountability, as well as the confidence to make new friends. There was a group of kids I was hanging out with at school, but I felt like we were drifting apart a bit and I wanted to meet people with similar interests to me. That’s where FReeZA helped me meet a whole new group to socialise with. I’ve worked on big events and small activities together with a great FReeZA crew. I also understand how to better communicate with others in the community like my boss and coworkers. Insight: Hume City Council Youth Strategy 2015 – 2019 8 BACKGROUND Council’s role in planning and service delivery Local Government is responsible for planning, advocacy and service delivery to its community. Council policies and strategic plans underpin the work undertaken by HCC, defining Council’s role and responsibility. HCC, its operations and service delivery, is also informed by the Federal and State Governments. Having an understanding of these platforms provides leverage to support local targeted service delivery through a range of means including indirect leadership, advocacy and facilitation. Furthermore, there are opportunities to create community responses including service coordination and funding applications. Council is also part of a broader youth services sector in Hume and the northern region. Council is a key partner in advocacy and networks as well as a supporter of joint agency youth projects in the municipality. The following table shows where young people are featured in government and the youth sector in Hume: Federal Government Minister for Education Department of Education and Training State Government Minister for Youth Affairs Department Health and Human Services Organisation Brotherhood of St Laurence headspace Hume Whittlesea LLEN Kangan Institute Next Step program Regen (formerly Moreland Hall) Community Health Centres Spectrum Migrant Resource Centre Salvation Army Victoria Police Youth Projects Registered Training Organisations (RTO) Current Priority Areas Youth Participation - National Youth Week (NYW) Education and Employment - Work for the Dole and Industry skills Drugs and Alcohol - National Ice Task Force Housing and homelessness policy Current Priority Areas Youth Participation - NYW funded projects Family/Domestic violence - Royal Commission Drugs and Alcohol - Ice Action Plan Service type The Foyer (Housing and Education), Employment – Youth Transitions program Mental Health Hume Advocacy Group, Hume Youth Commitment, Tangible Connections Youth Providers Network Education pathways Drug and Alcohol Youth counselling, dietician, health promotion, School Focused Youth Service (SFYS until December 2015) Refugee and Newly Arrived Indigenous youth and families, Youth homelessness, Employment support for young people leaving care, Young parents Youth Resource Officers, Multicultural Officers Employment, Drug and Alcohol outreach Employment and training/Job Services Australia system Insight: Hume City Council Youth Strategy 2015 – 2019 9 INTERNAL POLICY INFLUENCES Hume City’s long-term community plan, Hume Horizons 2040 outlines a clear and ambitious future for the years to come. Founded on the principles of Social Justice and Sustainability, this plan was developed following extensive stakeholder consultation and brings together the collective ideas of Hume’s community. Hume Horizons 2040 expresses the aspiration that “Hume City will be renowned for its liveability. It will be home to a community living in harmony, where residents will value and celebrate their unique cultures and identities, respecting themselves and each other without bias or prejudice.” To achieve this vision, Hume Horizons 2040 outlines five themes to deliver positive outcomes for Hume’s community; these themes are: A well-educated and employed community A Healthy and safe community A culturally-vibrant and connected community A sustainably built and well-maintained city with an environmentally engaged community A well-governed and engaged community. Of particular relevance to this strategy Hume Horizons 2040 outlines the community’s expectation that “Young people are supported to achieve their goals with improved educational and employment pathways and active participation in community life”. Hume Horizons 2040 forms the foundation of Council’s corporate planning framework, and is operationalised through the Council Plan 2013 – 2017. The Council Plan outlines annual actions which aim to address community expectations within Hume Horizons 2040, and is supported by a range of Council strategies, action plans and frameworks. Of particular relevance, supporting this strategy, are the Disability Action Plan (DAP), Multicultural Action Plan (MAP) and Reconciliation Action Plan (RAP). The Youth Strategy shapes how Council will continue to support young people within Hume, and clarifies Youth Services position in: Advocating on key issues of importance for young people such as crisis support, housing, mental health, alcohol and other drugs and access to transport The provision of Youth Counselling services and supports for young people at risk Collaborating with young people in the delivery of National Youth Week activities, festivals and other events Implementing activities and programs at Hume Youth Centres. let young people know “….. about their community because a lot of us don’t know much about it” “I want to be in a university. I want to be a lawyer. I want to be successful; to finish schooling; find a great career.” Insight: Hume City Council Youth Strategy 2015 – 2019 10 Council’s vision for young people Council is interested in young people and their thoughts, aspirations, challenges and issues. So what have young people have told us is important to them? Young people are aspirational - they want educational and employment opportunities that allow them to reach their full potential. Young people are creative - they want to express themselves in artistic and imaginative ways. Young people are advocates for themselves and others - they want to have their voices and needs recognised and acted upon. Young people exist in the community - they want to access local places and spaces safely. Young people are innovative - they embrace new and flexible ways to communicate, learn and develop into adulthood. Council’s Youth Services provides programs, activities and services that aim to meet the needs of young people aged 12-24 years who reside, work, attend school or have a significant connection to Hume City. Youth Services facilitates and delivers opportunities for young people that provide support, encouragement, development, growth and celebration. Council works collaboratively in partnership with young people and local services for the benefit of all local young people, their families and communities through Council’s youth facilities (Youth Central Broadmeadows, Craigieburn Youth Centre, Sunbury Youth Centre and Roxburgh Park Youth Centre) as well as other community locations such as community centres, schools, shopping precincts, open/outdoor spaces and virtual spaces (online and social media). Council’s commitment to supporting, encouraging, empowering and celebrating young people extends beyond its Youth Services provision. There is active collaboration and commitment to the lives of our local young people across and within Council. The following diagram of a tree demonstrates the collective Council commitment to young people. It provides examples of the level of collaboration with Youth Services. The tree is used to illustrate where Council supports young people from the grass roots level through to higher level branches. At the base of the tree Council has programs and services that directly impact young people and their families. The trunk of the tree shows services that provide pathways to a solid foundation for a positive future such as employment support, lifelong learning and healthy physical development. On the inner branches, Council supports young people through connecting them to their community and the outer branches show where Council is offering opportunities to have a great start in life. With all areas of Council working together, young people will grow as active participants in Hume who have a say in their future. Insight: Hume City Council Youth Strategy 2015 – 2019 11 HUME CITY COUNCIL’S COMMITMENT TO YOUNG PEOPLE SCHOLARSHIPS AND FUNDING Arts Awards Community Grants Connecting Hume PC Awards Corporal Cameron Baird VC MG Memorial Award Education Scholarship Fund Sports Aid Grants RECOGNITION Healthy Together Growing Idea Awards Hume Young Citizen of the Year Award Young Business Achiever Award Youth Photography Competition RESEARCH & POLICY Aboriginal Community Profile Hume Horizons and Council Plan Youth Profile HEALTH AND WELLBEING Healthy Together Achievement Program Maternal Child Health (MCH) nurse at Youth Central MCH Young Parent Support Worker Tobacco retailer education, test purchases and enforcement LIFELONG LEARNING & SKILL DEVELOPMENT Hume Education Guarantee Scheme Hume Multiversity L2P Learner driver program Youth Engagement Officers – Hume Libraries COMMUNITY CAPACITY BUILDING Enviro Champions program Community gardens and healthy eating projects Parent engagement and capacity building programs in schools Hume Interfaith Network Partnership programs with community centres and agencies EMPLOYMENT PATHWAYS BEAT and Sunbury Job Shop Employer Led Information Sessions Hume JobLink Passport to Work program Traineeships Hume Volunteer Gateway Council Work Experience COMMUNITY AWARENESS & PREVENTION INITIATIVES Graffiti Strategy and removal program Hoon Hotline Road Safety forum Waste/environmental education programs White Ribbon campaign Good Sports Clubs RECREATION & CELEBRATION Community Festivals and events Discomania and inclusive arts programs Leisure Centre and Libraries school holiday activities National Youth Week Performing Arts program Skate, scooter, BMX strategy and parks Sports clubs Teen Gym YOUTH SERVICES Community engagement and partnerships Information, referral and support (Outreach) Moving FWD Life skills program for disengaged young people School partnerships (youth development programs and expos) Staff professional development and upskilling Teenage Holiday Program Youth counselling and support Youth Centre management and development Youth participation, engagement and leadership Youth festivals and events/FReeZA Youth Strategy, policies and program plans Youth sector networks and information sharing Insight: Hume City Council Youth Strategy 2015 – 2019 12 Insight: Hume City Council Youth Strategy 2015 – 2019 13 KEY DIRECTIONS AND PRINCIPLES EPOCH (Engagement, Participation, Opportunity and Celebration in Hume) - A framework for working with young people EPOCH: (n) /ˈiːpɒk/ “The beginning of a period in the history of someone or something” In a review of the Hume City Youth Strategy 2011 - 2014 and development of Insight- Hume City Council Youth Strategy 2015 – 2019, Council reflected with young people and the broader community about what it means to be a responsive and innovative service and what our responsibilities to young people are. To ensure Council continues to provide an accountable, responsive, sensitive and collaborative service where young people are supported, encouraged and celebrated for their contributions, the EPOCH framework has been created. Engagement Partipation Hume Working with young people involves ensuring that the following elements are present: Celebration Engagement Participation Opportunity Celebration (in Hume) The EPOCH framework connects, unites, strengthens and aligns young people and their needs with Council, community and the youth sector to ensure they are supported to live a fulfilling life. Opportunity Insight: Hume City Council Youth Strategy 2015 – 2019 14 ENGAGEMENT Young people as Community: Young people are seen and heard and have positive connections. PARTICIPATION Young people as Stakeholders: Young people are active citizens. AIM Young people are resilient and actively involved as stakeholders in the determination of their futures. AIM Young people are visible partners in the creation of spaces and places that connect them to each other and broader supports, activities, programs and services. E P Hume C O CELEBRATION OPPORTUNITY Young people as share Achievers: Young people in the recognition and acknowledgement of their lives. people as Contributors: Young people Young determine and create their futures. AIM Young people identify and are supported in their individual and collective needs, allowing them to make a successful transition through adolescence. AIM Young people are recognized and acknowledged as valued and valuable contributing members of the local community. Insight: Hume City Council Youth Strategy 2015 – 2019 15 Strategic Priority Areas Delivering a proactive and responsive service for young people requires the ability to understand and address the likely challenges and emerging issues impacting them in the near future. Youth Services has identified key areas as priorities for further consideration, advocacy and energy via the Youth Strategy 2015 – 2019. DISENGAGEMENT FROM EDUCATION AND EMPLOYMENT Education and employment equate to independence and resources for young people. Young people in Hume are disadvantaged in these areas compared to other young people. Youth in Hume are less likely to be engaged in employment or formal education compared to Greater Melbourne. At the 2011 Census, 4.1% of Hume males aged 15-19 and 2.9% of females aged 15-19 were not participating in employment or formal education. This is much higher than the figures for Greater Melbourne (2.2% and 1.7% respectively). Hume also has a greater proportion of 20-24 year olds who were not participating in employment or formal education (8.7% of males and 4.6% of females) compared to Greater Melbourne (4.1% and 3.2% respectively). “Encouraging youth to speak out on what we want.” “The need for jobs in the suburban areas within Hume.” MIDDLE YEARS A substantial amount of work has been undertaken locally and state-wide to better understand the needs of 8 – 12 year olds (also known as “the Middle Years”) who are increasingly presenting to Youth Services for support, assistance and guidance. Local research also indicates increasing levels of disengagement from school and community for this cohort of children. The time of transition from primary to secondary school, as well as physical and developmental changes from childhood to adolescence, is a further challenge for the middle years. The need to further understand this transition for this particular group will better serve Council in creating appropriate services, information and advocacy responses. Insight: Hume City Council Youth Strategy 2015 – 2019 16 GROWTH AREAS HCC is anticipating significant growth across the municipality, including in the youth population. Hume’s youth population is forecast to grow from 37,480 in 2015 to 56,257 in 2036, an increase of 18,777 (50.10%) young people. The suburbs that will see the greatest growth in the youth population are Sunbury (85.0%), Greenvale (73.3%) and Broadmeadows (70.1%). The emerging growth area of Mickleham-Kalkallo (growing over 3,000%, although this is from a very small population) will play a significant role as a gateway community to the Merrifield and Lockerbie developments. Council will consider this growth as part of any future plans to ensure our ability to engage and create opportunities with young people in existing areas is maintained whilst developing ways for young people in newly developed suburbs and growth areas to have equitable access to services. FAMILY, SOCIAL SUPPORTS & HOUSING Recent government funding cuts in programs that delivered education, employment, case management, crisis and accommodation services, diversity and school welfare will continue to have adverse effects on young people and their supports. This will flow on to HCC Youth Services and other community agencies; stretching resources, reducing capacity and diminishing the integrity of available supports. Youth Services will account the context will work with local programs that build other. The largest anticipated population forecast of young people aged 12-24 years is in Craigieburn continue to work with young people in a holistic way, taking into of their family, local area resources and social connections. Council services to ensure that young people have access to support and capacity of all citizens to be happy, healthy and connected to each WELLBEING & ENGAGEMENT Young people are vulnerable to negative influences on their wellbeing including drugs and alcohol, mental health issues and unhealthy relationships. Of particular concern is anecdotal evidence of increased ice (methamphetamine) use and criminal risk taking behaviour as well as cultural and identity issues, depressive illnesses, family and partner violence and school disengagement. Youth Services will develop prevention/early intervention strategies and activities to provide young people with the skills and resources to make them resilient, informed and empowered to deal powerfully with adverse situations they may encounter in life. This work will be done respecting how young people define themselves in the world. This could mean adapting our way of working to address issues of identity, gender, aboriginality, ability, culture, etc. Insight: Hume City Council Youth Strategy 2015 – 2019 17 Insight: Hume City Council Youth Strategy 2015 – 2019 18 OUTCOMES AND OUTPUTS Monitoring, Review and Innovation Council Plan Reporting This four year strategy is the result of robust consultation and research and contains a framework for working with and for young people, as well as identifying some priority areas for Council to work on. The Action Plan will be reviewed annually by Council Youth Services in conjunction with the Insight Committee Co-Pilots to ensure that Council has met their objectives and to identify actions for the coming 12 months. Council evaluates performance throughout the year by monitoring and reporting each quarter against the planned actions and budget outlined in the Council Plan 2013-2017. By understanding our achievements and challenges we learn and reflect on our performance and incorporate these learnings into our plans for the future. Insight: Hume City Council Youth Strategy 2015 – 2019 19 What are we aiming to achieve? Annual deliverables will be prepared prior to the end of each calendar year of this plan. Year one deliverables are identified in this Action Plan. Deliverables 2015/16 Insight Co-Pilots A group of young people will take on the role of “Insight Co-Pilots” - a steering group for this Youth Strategy. Our Co-Pilots will be our “eyes in the sky” to provide a broad view of young people’s concerns and provide input to Council from their peers in place based areas. Council is benchmarking and researching models of leadership and youth participation which will inform us about innovative ways to support young people as leaders in their local communities. Insight into EPOCH The EPOCH framework will be rolled out across Council including training and support for staff as a model for working with and for young people. Information sessions will be offered to the youth services sector and other relevant networks to introduce the strategic directions from Insight. Insight into Place Based Areas Community mapping, neighbourhood service planning and local responses to youth issues will continue. Council will work with young people, local service sector networks and community on matters for advocacy and sector reform. Insightful celebrations of young people Council will build and promote the positive profile of young people through campaigns and media celebrating their contribution to our community. Insight provision to policy makers Council will continue to be an advocate for locally identified issues to government and policy makers which support our vulnerable young people. Insight for Councillors Young people will connect with Councillors to discuss the progress of this strategy and gain insight into the workings of Council as decision makers. Insight into the Youth Work profession Council will continue to provide opportunities for tertiary Youth Work students to complete work placements. Insight: Hume City Council Youth Strategy 2015 – 2019 20 Accountability to our young people This strategy will include evaluation processes with young people, through their role as Insight Co-Pilots. Young people have developed some measures to include in assessing each area of the EPOCH framework from an operational and aspirational context. What does EPOCH look like to young people? How will we know if EPOCH is effective? ENGAGEMENT Young people are: Happy with the range of choices in their lives and motivated to be a part of their community Interested in what’s going on around them, joining in conversations, making friends connections and Invited to join groups and feel welcomed by their peers and the community. PARTICIPATION Young people are: Young people are: Doing activities “full out” Happy with this strategy Feeling confident to have a go and try new things with support from peers Talking and involved through leadership roles and using feedback opportunities willingly Not stopped from accessing activities and programs Getting other young people aware of EPOCH Gaining something positive for themselves from participating in activities. Increasing their participation in programs designed by and for them Utilising youth and community centres and spaces which are easily accessible to them Giving feedback to Council OPPORTUNITY CELEBRATION Young people are: Happy, excited, surprised, laughing, surrounded by friends Rewarded and recognised as being a part of program Equally acknowledged for large and small things Not wanting major awards – just to be seen and say ‘hi, you’re awesome’ or ‘thanks for cleaning up’. Comfortable and eager to keep coming back Young people have: A variety of choices; something they wouldn’t have every day Involved in evaluation processes Talking to their parents and asking for their feedback about EPOCH A valued role and voice in their lives and the community Life options and information about career, schooling and their future Showing less signs of distress, poor wellbeing and disconnection. Friends and networks through activities. Insight: Hume City Council Youth Strategy 2015 – 2019 21 INSIGHT ACTION PLAN 2015/16 Insight: Hume City Council Youth Strategy 2015 – 2019 22 Council Plan – Strategic link Insight supports Youth Services in achieving the strategic indicators of the Council Plan and assisting with the Community Plan Hume Horizons 2040 indicators for youth, in supporting and enhancing skill development and educational opportunities to reduce disadvantage, improve employment prospects and quality of life. Insight will deliver targeted programs to engage and support young people, including: Advocating on key issues of importance for young people such as crisis support, housing, mental health, alcohol and other drugs and access to transport Providing opportunities for healthy social interaction by reviewing the Council’s Teenage Holiday Program and other social and personal development programs Youth counselling and support for young people at risk National Youth Week Activities and other events Drop in activities at Hume Youth Centres. Place Based Planning Council’s Youth Services department has chosen a place based approach to service delivery for young people as this approach provides a localised response to the needs of diverse groups of young people and appropriately disperses Council resources across the municipality. Each place based area is distinct with the communities of young people in these areas having differing needs and resources and seeking different opportunities. Positive outcomes identified from place based service delivery include: Localised response to needs from services and community supports Strong connections between community members and services Ability to work with local opportunities, particularly local ideas and resources Ownership and connection to local area and community Fostering social and support connections amongst young people. Services and programs are currently delivered across the Youth Centres in Broadmeadows, Craigieburn, Sunbury and Roxburgh Park and a Community Centre in Meadow Heights. Programming and service delivery also happens when needed to respond to community concerns from places such as Community Hubs, sports grounds, skate parks and schools. Insight: Hume City Council Youth Strategy 2015 – 2019 23 Responses to place based needs and opportunities for young people include: BROADMEADOWS Establishment of The Gateway School at Youth Central The Gateway School is a flexible school setting designed to accommodate the educational, behavioural, and social needs of a young person who cannot be adequately catered for in a mainstream school environment. This community setting aims to re-engage the young person by providing a specialised education program leading into the attainment of the Victorian Certificate of Applied Learning (VCAL) and Vocational Education Training (VET) certification. Research and reactivation of local areas Through the 3 Postcodes Research Project, Youth Services gained an insight into the services available and needs of young people in the Tullamarine/Gladstone Park/Westmeadows area. Council will further explore opportunities to work in this area to increase information/promotion of services and outreach activities. This project, initiated via a Councillor request, related to a perceived lack of facilities and services for young people in these areas. Council is also implementing the Together 3047 project. Together 3047 is a neighbourhoodbased program, which sees Council developing and partnering with community groups, schools, local residents and businesses to deliver a range of long-term, sustainable improvements for the community, including opportunities for local employment and training, improving the appearance of our streets and public spaces, improving housing and community connections. The Broadmeadows Umpiring Training Academy is a partnership project between Hume City Council Youth Services, Jacana Football Club and the Essendon District Football League (EDFL). Qualified coaches and experienced umpires assist young people to gain every level experience as an AFL umpire. Inclusive of all genders, young people are exposed to benefits such as leadership and communication skills, health and fitness, working in a team environment, the opportunity to earn an income through active participation in sport and pathways to the AFL in umpiring. ROXBURGH PARK/MEADOW HEIGHTS Council has facilitated access to facilities by opening up spaces for community use including regular meeting space for English classes, multifaith and cultural groups at Roxburgh Park Youth Centre, as well as youth specific programs at Meadow Heights Community Centre. School partnerships A strong partnership with Roxburgh Park College has resulted in co-facilitation of programs including young men and young women’s groups and personal development activities. This relationship with Roxburgh Park College enabled The Gateway School to come to fruition, as well as support for Council initiatives such as White Ribbon Day and Harmony Day events. Supporting newly-arrived young people Council has supported newly arrived and CALD young people to access recreational opportunities through the (now defunded) Link In program. Most Link In participants came from the Meadow Heights area and were transitioned into a soccer program run out of Meadow Heights Community Centre. Insight: Hume City Council Youth Strategy 2015 – 2019 24 CRAIGIEBURN The Huddle Leadership programs Council Youth Services is looking at ways to work together with The Huddle (North Melbourne Football Club) to deliver leadership programs for culturally and linguistically diverse young people and to provide role models, sports activities and workshops on goal setting and aspirational thinking. Growth area responses Council is exploring ways that young people’s needs could be met in a fast growing area to ensure they are not isolated and vulnerable in new housing estates and school communities. Similar to the 3 postcodes project, Youth Services is conducting research into the services available and how to best meet the needs of young people living in the northern corridor, including ease of access to services, transport and limitations of age based eligibility criteria. Council will also explore potential partnerships to deliver outreach services to growth areas in Craigieburn and Sunbury. Outreach activities such as ‘pop up’ activity spaces and mobile youth engagement facilities/bus are currently being investigated. These options will provide access to early intervention programs and services to enhance their mental health, recreation options, safety, nutrition and self-esteem. Counselling and support Council is providing support to vulnerable young people through increased counselling services in Craigieburn to meet demand and interventions such as young women’s program, same sex attracted/gender diverse social support group and working closely with headspace Craigieburn on mental health awareness campaigns. Insight: Hume City Council Youth Strategy 2015 – 2019 25 SUNBURY VU precinct Council is exploring possible usage of the old Victoria University site in Sunbury. Part of this exploration is including young people’s input to ensure that the site is an active, inviting place for youth and their families. Sunbury Youth Centre as a community resource Council has provided access to the youth centre for Youth Projects and Sunbury Community Health Service to run youth counselling, health programs and employment case management from a youth friendly site and has worked in partnership on the Resourceful Adolescent Program (RAP) which will continue into the future. Council has also been able to open the youth centre as a base for services to come together when critical incidents and crisis situations arise. Services have been able to provide a coordinated response to the community from a centralised location. Council has responded to the increasing need for counselling with Youth Counsellors having a regular presence at the centre and Council’s Outreach worker provides support to Youth Resource Officers from Victoria Police. The band rehearsal space at Sunbury Youth Centre has been reactivated, allowing young musicians to develop their artistic skills in a local, accessible and low cost space designated for young people under 24 years old. Other arts and music activities are also providing young people with opportunities for self-expression, confidence and creativity. Insight: Hume City Council Youth Strategy 2015 – 2019 26 ENGAGEMENT E P C O Objective Young people are partners in the creation of spaces and places that connect them to each other and broader supports, activities, programs and services. 12,000 young people accessing Youth Services programs and services. 90% utilisation rates for Youth Services activities (including targeted programs, drop in, counselling and support services). 1. Develop partnerships with education and service providers and other HCC departments to ensure provision of quality services, activities and programs that meet the needs of young people. 2. Youth Services programs, activities and services are provided using a best practice approach to support positive outcomes for young people. 3. Provision of a minimum of 20 programs, activities and services that address the diverse stages of adolescence and support smooth transitions for young people. 4. HCC facilities and youth centres, programs, services and activities support the needs of the local young people and the success of this is reflected by young people’s participation and ownership. Link to Hume Horizons 2040 and Council Plan objectives Support and enhance skill development and educational opportunities to reduce disadvantage, improve employment prospects and quality of life. Young people are supported to achieve their goals with improved educational and employment pathways and active participation in community life. Supporting Council Plans Learning Together 2040 Learning Together 4 Action Plan 2014 – 2017 Leisure Strategy 2013 – 2018 Municipal Public Health and Wellbeing Plan 2013 - 2017 Strategic Intention Implementation, Monitoring and Evaluation Insight: Hume City Council Youth Strategy 2015 – 2019 27 WHAT WE WILL ACHIEVE HOW WE WILL DO IT BY WHEN WHO ELSE CAN ASSIST FUNDING 1. Develop and undertake a continuous improvement plan to ensure programs, services and activities provided to young people are relevant, responsive and supportive. Benchmarking of Youth Services department service delivery undertaken with continual improvement plan, including individual program reviews developed. December 2015 Internal departments Included in annual operational budget. 2. Taking a strategic approach, develop mechanisms for regular attendance at internal and external meetings that enhance Council partnership opportunities which support and advocate for young people. Identify relevant meetings and allocate to the most appropriate staff member for attendance and support. December 2015 and ongoing Youth sector Included in annual operational budget. 3. Develop reporting mechanisms to Council and stakeholders, inclusive of young people, that provide consistent feedback and information on youth related issues and service provision. Identify processes and practices to ensure regular reporting opportunities provide feedback and data on youth related issues, activities and involvement. HWLLEN Internal departments Continue to be an active member, providing support to the Hume Youth Commitment (HYC), Tangible Connections and other Youth networks and opportunities for input and influence. November 2015 Insight Co-Pilots Included in annual operational budget. Insight: Hume City Council Youth Strategy 2015 – 2019 28 WHAT WE WILL ACHIEVE HOW WE WILL DO IT BY WHEN WHO ELSE CAN ASSIST FUNDING Semester program plans based on evidence and local research are implemented and recognise, and deliver on, further opportunities for young people’s continued involvement. January 2016 Tertiary education providers/ placement students Included in annual operational budget. 2 new and/or under serviced communities of young people across Hume are provided for within the existing Hume wide programs such as Teenage Holiday Program. June 2016 Youth sector – migrant resource centres, multicultural services, Centrelink, welfare agencies Included in annual operational budget. 5. Information and resources are developed and disseminated in formats relevant to young people. Review of current promotion and marketing practices and identification of future opportunities including digital and electronic media. December 2015 Internal departments Included in annual operational budget. 6. Build on current outreach model to further support young people’s connectedness to self, community and future pathways. Undertake research to develop models of outreach that increase access to local services and activities for young people in place based areas. June 2016 Youth sector Included in annual operational budget. 4. Continue to work from a Place Based model of service delivery undertaking regular Local Area Planning activities to identify and respond to emerging issues for local young people. Identify resources required to implement any models developed for Council’s consideration. Post June 2016 Internal departments Youth Sector If any identified models require additional funding this would be considered via the Council Budget process. Insight: Hume City Council Youth Strategy 2015 – 2019 29 Insight: Hume City Council Youth Strategy 2015 – 2019 30 PARTICIPATION E P C O Objective Young people are resilient and actively involved as stakeholders in the determination of their futures. Ensure a minimum of one youth specific community group utilising each youth facility per year. Minimum of 12 young people involved as Insight Co-pilots on the Strategy Leadership Committee per year from across each of the place based areas. 1. Young people’s aspirations, ideas and voices are valued and considered across HCC policies and practices. 2. Young people are active and regular contributors in their local community through forums which highlight issues of importance to them. 3. Programs, services and activities provide opportunities for young people’s development that foster links with their future aspirations. Link to Hume Horizons 2040 and Council Plan objectives Support and enhance skill development and educational opportunities to reduce disadvantage, improve employment prospects and quality of life. Foster socially connected and supported communities. Create a community actively involved in civic life. Supporting Council Plans Economic Development 2030 Hume Integrated Growth Area Plans (HIGAP) Municipal Public Health and Wellbeing Plan 2013 – 2017 Social Justice Charter Learning Together 4 Action Plan Strategic Intention Implementation, Monitoring and Evaluation Insight: Hume City Council Youth Strategy 2015 – 2019 31 WHAT WE WILL ACHIEVE 1. Develop mechanisms to educate HCC departments to support them in having young people as contributors in their work. HOW WE WILL DO IT BY WHEN WHO ELSE CAN ASSIST FUNDING Council department needs analysis undertaken. December 2015 Internal departments Research 1 Professional Development Lunchbox sessions and 2 awareness raising campaigns delivered to HCC staff. March 2016 Internal departments – Human Resources, Organisational Performance and Engagement Included in annual operational budget. Youth sector Evaluation for future roll out undertaken. 2. Develop leadership opportunities at a local level that can enhance young people’s involvement in planning and decisions that affect them. Identify and work with 2 new groups of young people in the review of Youth Services’ current leadership opportunities to identify improved opportunities for young people’s participation as leaders across Hume. June 2016 3. Use innovative approaches to the design of programs, services and activities that support young people to participate in alternative arts activities. Undertake evaluation and report on sustainability of future programs. Using new technology and innovative practices, 2 new programs are piloted that respond to young people’s expressed interest in arts, culture and technology. June 2016 Oaktree Foundation Youth Leadership Australia Rotary International Internal departments – Libraries, Marketing and Communications Included in annual operational budget. Evaluation of 2 programs informs future service delivery. Any initiatives that may be identified that require additional Council funding will be considered in Council’s Budget process. Insight: Hume City Council Youth Strategy 2015 – 2019 32 WHAT WE WILL ACHIEVE HOW WE WILL DO IT BY WHEN WHO ELSE CAN ASSIST FUNDING 4. Develop and disseminate semester programming and events information to support young people’s active involvement in Council services and activities. Programs are planned and broad information dissemination is undertaken in appropriate formats. March 2016 Internal departments – Marketing and Communications Included in annual operational budget. 5. Advocate for and partner with agencies to support young people in achieving educational and employment aspirations. Continue to support the delivery of The Gateway School and provide opportunities to further explore sustainable flexible learning options for young people through advocacy and sector partnerships. Ongoing Continue to provide support and be active in education and employment initiatives and networks including the Hume Advocacy Group, HYC and HCC Economic Development department. Ongoing Insight Co-pilots Roxburgh Park College The Gateway School HWLLEN Youth sector Included in annual operational budget. Insight: Hume City Council Youth Strategy 2015 – 2019 33 Insight: Hume City Council Youth Strategy 2015 – 2019 34 OPPORTUNITY E P C O Objective Young people identify and are supported in their individual and collective needs, allowing them to make a successful transition through adolescence. Strategic Intention Implementation, Monitoring and Evaluation Minimum of six young people to work with Youth Services on developing funding applications for funding relevant to young people’s needs. Council to contribute to quarterly meetings (minimum) to identify Council’s response to young people in growth areas. 1. Opportunities for funding are sought for initiatives which enhance service delivery throughout the youth and community sector. 2. Young people provide positive accounts of their health and wellbeing. 3. Young people are empowered in being confident for their decisions about their life choices. 4. Safe places and spaces are identified and utilised by young people. 5. Identification of the role HCC has in service provision for young people in growth areas. Link to Hume Horizons 2040 and Council Plan objectives Support and enhance skill development and educational opportunities to reduce disadvantage, improve employment prospects and quality of life. Foster a community which is active and healthy. Supporting Council Plans Learning Together 2030 Learning Together 4 (LT4) Action Plan 2014 – 2017 Community Engagement Framework & Planning Guide Hume Integrated Growth Area Plans (HIGAP) Municipal Public Health and Wellbeing Plan 2013 - 2017 Insight: Hume City Council Youth Strategy 2015 – 2019 35 WHAT WE WILL ACHIEVE 1. Funding opportunities based on identified priority areas are actively sought and applied for. 2. Programs, activities and services for young people are enhanced to ensure young people’s continued involvement and connectedness. HOW WE WILL DO IT BY WHEN WHO ELSE CAN ASSIST FUNDING A minimum of 2 funding applications are submitted – 1 in partnership with a local service provider/s. Ongoing Internal departments – Grants Officer, Research Included in annual operational budget. Provide enhanced Leadership opportunities for young people utilising their interests and skills in Arts, Music, Sport and Recreation programs. Ongoing Insight Co-Pilots Identify innovative programs for delivery that support young people as they progress through individual and collective life challenges. June 2016 Insight Co-Pilots Any identified new leadership activities would be identified and considered via Council’s Budget process. Continue to support Council in advocating for the sustainability of the Moving FWD Program. October 2015 and ongoing Included in annual operational budget. Benchmark youth centres facility hire to promote accessible and affordable spaces for young people and the community. March 2016 Included in annual operational budget. Identify 2 areas to enhance accessibility for participation from minority and/or diverse groups of young people for implementation in 2016. November 2015 Included in annual operational budget. Youth Sector Council’s Youth Counselling and Support Services to provide support to new referrals within 3 days of contact. Insight: Hume City Council Youth Strategy 2015 – 2019 36 WHAT WE WILL ACHIEVE 3. Provide access to information and experiences that continue to promote balanced, healthy and respectful relationships for young people. 4. Ensure young people are empowered in making decisions regarding their future employment. 5. Partner with stakeholders to further explore the Middle Years (8 – 12 years old) and better understand the context in relation to Youth Services. HOW WE WILL DO IT BY WHEN WHO ELSE CAN ASSIST FUNDING Support local implementation of Love Bites, providing 2 trained Youth Services staff to 1 program in partnership with schools and local service providers. December 2015 Hume Youth Connection Included in annual operational budget. Investigate the training of an additional 2 staff as Love Bites facilitators. December 2015 Hume Youth Connection Included in annual operational budget. Work in partnership with 3 organisations in the development and delivery of a youth focused White Ribbon Day program. November 2015 Hume Youth Connection Included in annual operational budget. Through the Moving FWD program, develop 3 partnerships that support positive educational pathways and transitions for at risk young people. December 2015 Youth sector Included in annual operational budget. Report provided to Council outlining areas for further action and advocacy in relation to limited local employment opportunities for young people. December 2015 Internal departments – Economic Development Included in annual operational budget. Actively participate in and contribute to community discussion related to the Middle Years cohort and the development of strategies to address service gaps. Ongoing Hume Youth Commitment Job Service Providers and RTOs Hume Youth Commitment Middle Years Working Group Included in annual operational budget. Insight: Hume City Council Youth Strategy 2015 – 2019 37 WHAT WE WILL ACHIEVE HOW WE WILL DO IT BY WHEN WHO ELSE CAN ASSIST FUNDING 6. Undertake annual review of Youth Strategy to ensure continual relevance to young people and development of further actions. Develop a process for the regular consultation, collection and implementation of information relevant to the lifespan and delivery of the Youth Strategy 2015 – 2019. March 2016 Insight Co-pilots Included in annual operational budget. 7. Continue to build relationships with Tertiary Education providers to assist with placement opportunities for Youth and Community Services students. Minimum of 6 tertiary students are provided with placements within Youth Services annually. ongoing Victoria University Included in annual operational budget. Local RTOs/Training providers Insight: Hume City Council Youth Strategy 2015 – 2019 38 CELEBRATION E P C O Objective Young people are recognised and acknowledged as valued and valuable contributing members of the local community. Strategic Intention Minimum of six areas of media coverage highlighting young people’s contribution to Hume. 20% increase of young people involved in the planning and delivery of celebratory activities. Implementation, Monitoring and Evaluation 1. Young people have a presence in the community. 2. The diversity and contribution of young people is honoured. 3. Young people are empowered to create inspiring and meaningful futures. 4. Young people are a positive contribution to each other. Link to Hume Horizons 2040 and Council Plan Foster socially connected and supported communities. Supporting Council Plans Municipal Public Health and Wellbeing Plan 2013 -2017 Strengthen community connections through local community events and the arts. Create a community actively involved in civic life. Skate, Scooter and BMX Plan 2013 Hume White Ribbon Action Team Strategy Arts and Cultural Development Strategy Insight: Hume City Council Youth Strategy 2015 – 2019 39 WHAT WE WILL ACHIEVE HOW WE WILL DO IT BY WHEN WHO ELSE CAN ASSIST FUNDING 1. Community Festivals and Events are inclusive of young people’s engagement and participation. Young people are supported to be involved in the coordination and delivery of 3 placed based local festivals/events. June 2016 Internal departments – Marketing and Communications Included in annual operational budget. 2. Young people are acknowledged in the local media as active, contributing and valuable citizens. Develop a team approach and implement regular opportunities for showcasing the talent and contribution of young people. December 2015 initial development. Internal departments – Marketing and Communications Included in annual operational budget. 3. External funding opportunities are identified as required and applied for. Relevant applications, including National Youth Week and FReeZa funding are submitted in recognition and celebration of young people. December 2015 and ongoing Victorian Government Office for Youth Affairs Included in annual operational budget. March 2016 Internal departments – Marketing and Communications Included in annual operational budget. Monthly opportunities identified and implemented. Acquittals are completed within the specified timeframe. 4. Programs are proactive in providing regular opportunities for recognition and celebration. Each program area to implement 1 end of program celebration. The leadership program develops and implements 3 annual, Hume wide, activities that celebrate young people including 1 end of year activity. May 2016 Insight: Hume City Council Youth Strategy 2015 – 2019 40 WHAT WE WILL ACHIEVE 5. Recognition and celebration of young people through Award programs nominations such as Young Citizen of the Year with winners provided opportunities to be active contributors to youth services across the municipality. 6. Hume City is a place that young people are proud to be a part of. HOW WE WILL DO IT BY WHEN WHO ELSE CAN ASSIST FUNDING Annual nomination by Youth Services to the Young Citizen of the Year Award. December 2015 Internal departments – Marketing and Communications, Social Development Included in annual operational budget. Identification of a minimum of 3 annual opportunities for this recipient to be invited to youth services related activities. December 2015 and ongoing Minimum of 1 nomination per relevant awards from other Council areas relating to young people (e.g. Corporal Cameron Baird Memorial Award, Arts Awards, etc.). April 2016 Internal departments – Marketing and Communications, Social Development Support Young Leaders in identifying an annual project that develops their skills and showcases their contribution to Hume City. June 2016 Internal departments – Social Development Development and implementation of 1 project annually in partnership with HCC to promote civic pride as a further outcome post June 2016 Included in annual operational budget. Insight: Hume City Council Youth Strategy 2015 – 2019 41 REFERENCES Hume City Youth Strategy 2011 - 2014 Hume City Council Hume Horizons 2040 Community Plan Hume City Council Plan 2013 - 2017 Hume City Council Social Justice Charter 2007 .id consulting, Hume City Population Forecasts, 2013, 2015 Centrelink data, Department of Social Services, August 2014 Hume City Council, Leisure Centre Membership List at 18 July 2014 ABS, Census of Population and Housing, 2011 Department of Health, Mental Health & Drugs Information, Analysis & Reporting Unit, 2014 Youth Affairs Council Victoria (YACVic) Code of Ethical Practice http://www.oxforddictionaries.com/definition/english/epoch (23/10/2014) Insight: Hume City Council Youth Strategy 2015 – 2019 42 Broadmeadows Youth Central 33–37 Pearcedale Parade, Broadmeadows 3047 Craigieburn Youth Central 59 Craigieburn Road, Craigieburn 3064 Roxburgh Park Youth Centre 75 Lakeside Drive, Roxburgh Park 3064 Sunbury Youth Centre 51–53 Evan Street, Sunbury 3429 9205 2556 [email protected] f HumeYouthServices hume.vic.gov.au
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