PC Anti-Virus Protection 2012 13 POPULAR ANTI-VIRUS PROGRAMS COMPARED FOR EFFECTIVENESS Dennis Technology Labs, 26/07/2011 www.DennisTechnologyLabs.com This test aims to compare the effectiveness of the most recent releases of popular anti-virus software1. The products include those from Kaspersky, McAfee, Microsoft, Symantec (Norton) and Trend Micro, as well as free versions from Avast, AVG and Avira. Other products include those from BitDefender, ESET, G Data, K7 and PC Tools. The tests were conducted between 14/07/2011 and 26/07/2011 using the most up to date versions of the software available. A total of 13 products were exposed to genuine internet threats that real customers could have encountered during the test period. Crucially, this exposure was carried out in a realistic way, reflecting a customer’s experience as closely as possible. For example, each test system visited real, infected websites that significant numbers of internet users were encountering at the time of the test. These results reflect what would have happened if those users were using one of the products tested. EXECUTIVE SUMMARY Products that block attacks early tended to protect the system more fully The nature of web-based attacks means that the longer malware has access to a system, the more chances it has of downloading and installing further threats. Products that blocked the malicious and infected websites from the start reduced the risk of compromise by secondary and further downloads. 100 per cent protection is rare This test recorded an average protection score of 87.5 per cent. New threats appear online frequently and it is inevitable that there will be times when specific security products are unable to protect against some of these threats. The products rarely prevented the installation of legitimate applications With the exception of K7 TotalSecurity 11, most products were fairly accurate when it came to classifying legitimate applications. That said, only three of the products were 100 per cent accurate in this part of the test. Simon Edwards, Dennis Technology Labs 1 The latest available products were used in the test: Avast! Free AntiVirus 6 AVG Anti-Virus Free Edition 2011 Avira Antivir Personal Free Antivirus BitDefender Internet Security 2011 ESET Smart Security 4 G Data InternetSecurity 2012 K7 Total Security 11 PC Anti-Virus Protection 2012 Kaspersky Internet Security 2012 McAfee Internet Security 2011 Microsoft Security Essentials 2.1 Norton Internet Security 2012 PC Tools Internet Security 8 Trend Micro Titanium Internet Security 2011 Page 1 of 106 CONTENTS Executive summary ..................................................................................................................................................................... 1 Contents ........................................................................................................................................................................................ 2 1. Total Accuracy Ratings........................................................................................................................................................... 3 2. Protection Ratings ................................................................................................................................................................... 5 3. Protection Scores..................................................................................................................................................................... 7 4. Protection Details .................................................................................................................................................................... 9 5. False Positives ........................................................................................................................................................................ 11 6. The Tests ................................................................................................................................................................................ 16 7. Test Details ............................................................................................................................................................................. 18 8. Conclusions ............................................................................................................................................................................ 22 Appendix A: Terms ................................................................................................................................................................... 23 Appendix B: Legitimate Samples ............................................................................................................................................ 24 Appendix C: Threat Report ..................................................................................................................................................... 29 Appendix D: Tools .................................................................................................................................................................. 105 Appendix E: Terms of the Test ............................................................................................................................................ 106 PC Anti-Virus Protection 2012 Page 2 of 106 1. TOTAL ACCURACY RATINGS The security products on test are expected to prevent threats from attacking the target systems successfully. They should also allow users to install legitimate software unhampered. The scoring system used in this test penalises products when they fail to achieve these goals and rewards those that excel. Products gain points for stopping threats successfully and lose points for failing to stop them. They also lose points for handling legitimate files incorrectly, while gaining points for allowing users to install them. Each product then receives a final rating based on its performance in each of the ‘threat’ and ‘legitimate software’ tests. The following results show a combined accuracy rating, taking into account each product’s performance with both threats and non-malicious software. There is a maximum possible score of 150 and a minimum of -350. See 5. False Positives for detailed results and an explanation on how the false positive ratings are calculated. Total Accuracy 79.25 80 114.9 103 84.75 70 104 90 132 136.5 145 137.75 122 110 145.5 130 146 150 50 30 Total 10 -10 There is only a fractional difference between the top three products. Norton Internet Security 2012, G Data Internet Security 2012 and ESET Smart Security 4 are all within one point of each other. PC Anti-Virus Protection 2012 Page 3 of 106 TOTAL ACCURACY Product Accuracy Score Symantec Norton Internet Security 2012 146 G Data InternetSecurity 2012 145.5 ESET Smart Security 4 145 Kaspersky Internet Security 2012 137.75 Trend Micro Titanium Internet Security 2011 136.5 Avast Free Antivirus 6.0 132 Microsoft Security Essentials 2.1 122 PC Tools Internet Security 8 114.9 Avira Antivir Personal Free Antivirus 104 BitDefender Internet Security 2011 103 K7 TotalSecurity 11 84.75 AVG Anti-Virus Free Edition 2011 80 McAfee Internet Security 2011 79.25 PC Anti-Virus Protection 2012 Page 4 of 106 2. PROTECTION RATINGS The following results show how each product has been scored for its accuracy in detecting and handling malware only. They do not take into account false positives. We awarded two points for defending against a threat, one for neutralizing it and deducted two points every time a product allowed the system to be compromised. The best possible score is 100 and the worst is -100. The reason behind this score weighting is to give credit to products that deny malware an opportunity to tamper with the system and to penalize those that allow malware to damage it. It is quite possible that a compromised system will be made unstable, or even unusable without expert knowledge. Even if active malware was removed, we considered such damaged systems to count as being compromised. The Norton product defended against 49 out of the 50 threats, so it scores 96. It gains double points for each defense (2x 49), totaling 98. It then loses two points because it was compromised once, ending up with 96 points. G Data’s product was the only one to avoid all compromises. It scored the same number of points as the Norton product, however, because it defended against 46 threats but neutralized four of them. Its score is calculated like this: (2x46) + (4x1) = 96. 30 33 48 55 55 72 73 85 88 93 95 96 100 90 80 70 60 50 40 30 20 10 0 96 Protection Ratings Symantec’s Norton product ties with G Data’s software, even though G Data InternetSecurity 2012 was the only one to protect against all the internet threats used (see 3. Protection Scores). PC Anti-Virus Protection 2012 Page 5 of 106 PROTECTION RATINGS G Data InternetSecurity 2012 Target Defended 46 Target Neutralized 4 Target Compromised 0 Protection Rating 96 Symantec Norton Internet Security 2012 49 0 1 96 ESET Smart Security 4 48 1 1 95 Kaspersky Internet Security 2012 46 3 1 93 Trend Micro Titanium Internet Security 2011 47 0 3 88 Avast Free Antivirus 6.0 44 3 3 85 PC Tools Internet Security 8 38 7 5 73 Microsoft Security Essentials 2.1 40 4 6 72 Avira Antivir Personal Free Antivirus 35 5 10 55 BitDefender Internet Security 2011 35 5 10 55 K7 TotalSecurity 11 28 12 10 48 AVG Anti-Virus Free Edition 2011 28 7 15 33 McAfee Internet Security 2011 28 6 16 30 Product PC Anti-Virus Protection 2012 Page 6 of 106 3. PROTECTION SCORES The following illustrates the general level of protection provided by each of the security products, combining the defended and neutralized incidents into an overall figure. This figure is not weighted with an arbitrary scoring system as it was in 1. Total Accuracy Ratings and 2. Protection Ratings. The average protection levels afforded by the tested products, when exposed to the threats used in this test, was 87.5 per cent. Above average products included Microsoft Security Essentials and all those products to its left on the graph below. In this test two of the above-average products are free for non-commercial use. Protection Scores 50 40 30 20 10 0 Two out of the three free products performed above the average when protecting against threats. PC Anti-Virus Protection 2012 Page 7 of 106 PROTECTION SCORES Product Protected Incidents Percentage of Incidents G Data InternetSecurity 2012 50 100% Kaspersky Internet Security 2012 49 98% Symantec Norton Internet Security 2012 49 98% ESET Smart Security 4 49 98% Trend Micro Titanium Internet Security 2011 Avast Free Antivirus 6.0 47 94% 47 94% PC Tools Internet Security 8 45 90% Microsoft Security Essentials 2.1 44 88% Avira Antivir Personal Free Antivirus 40 80% BitDefender Internet Security 2011 40 80% K7 TotalSecurity 11 40 80% AVG Anti-Virus Free Edition 2011 35 70% McAfee Internet Security 2011 34 68% (Average: 87.5 per cent) PC Anti-Virus Protection 2012 Page 8 of 106 4. PROTECTION DETAILS The security products provided different levels of protection. When a product defended against a threat, it prevented the malware from gaining a foothold on the target system. A threat might have been able to infect the system and, in some cases, the product neutralized it later. When it couldn’t, the system was compromised. The graph below shows that the most successful products tended to defend, rather than neutralize, the threats. Between them the top five products only neutralized eight threats, while they defended a total of 236. They were compromised just six times. The five least effective products, on the other hand, neutralized 35 threats and defended just 154. They were compromised a total of 61 times. Protection Details 50 45 40 35 30 25 20 15 10 5 0 Target Compromised Target Neutralized Target Defended The most successful products tended to defend rather than neutralize, blocking the threats early in the attack. PC Anti-Virus Protection 2012 Page 9 of 106 PROTECTION DETAILS Product Target Defended Target Neutralized Target Compromised G Data InternetSecurity 2012 46 4 0 Symantec Norton Internet Security 2012 ESET Smart Security 4 49 0 1 48 1 1 Kaspersky Internet Security 2012 Trend Micro Titanium Internet Security 2011 Avast Free Antivirus 6.0 46 3 1 47 0 3 44 3 3 PC Tools Internet Security 8 38 7 5 Microsoft Security Essentials 2.1 Avira Antivir Personal Free Antivirus BitDefender Internet Security 2011 K7 TotalSecurity 11 40 4 6 35 5 10 35 5 10 28 12 10 AVG Anti-Virus Free Edition 2011 McAfee Internet Security 2011 28 7 15 28 6 16 PC Anti-Virus Protection 2012 Page 10 of 106 5. FALSE POSITIVES 5.1 False positive scores A security product needs to be able to protect the system from threats, while allowing legitimate software to work properly. When legitimate software is misclassified a false positive is generated. We split the results into two main groups because the products all took one of two approaches when attempting to protect the system from the legitimate programs. They either warned that the software was suspicious or took the more decisive step of blocking it. Blocking a legitimate application is more serious than issuing a warning because it directly hampers the user. In this test the number of warnings (22) was very close to the number of times a product blocked an application (21). The graph below includes the number and type of false positive that each product generated. False Positive Scores 9 8 7 6 5 4 3 2 1 Avast Free Antivirus 6.0 AVG Anti-Virus Free Edition 2011 Avira Antivir Personal Free Antivirus BitDefender Internet Security 2011 ESET Smart Security 4 G Data InternetSecurity 2012 K7 TotalSecurity 11 Kaspersky Internet Security 2012 McAfee Internet Security 2011 Microsoft Security Essentials 2.1 PC Tools Internet Security 8 Symantec Norton Internet Security 2012 Trend Micro Titanium Internet Security 2011 Avast Free Antivirus 6.0 AVG Anti-Virus Free Edition 2011 Avira Antivir Personal Free Antivirus BitDefender Internet Security 2011 ESET Smart Security 4 G Data InternetSecurity 2012 K7 TotalSecurity 11 Kaspersky Internet Security 2012 McAfee Internet Security 2011 Microsoft Security Essentials 2.1 PC Tools Internet Security 8 Symantec Norton Internet Security 2012 Trend Micro Titanium Internet Security 2011 0 Warnings Total Blockings When generating a false positive the products were as likely to block as they were to warn against legitimate applications. However, overall there were relatively few false positives in this test. PC Anti-Virus Protection 2012 Page 11 of 106 FALSE POSITIVE SCORES False Positive Type Warnings Blockings PC Anti-Virus Protection 2012 Product Total Avira Antivir Personal Free Antivirus 0 BitDefender Internet Security 2011 0 ESET Smart Security 4 0 G Data InternetSecurity 2012 0 Microsoft Security Essentials 2.1 0 PC Tools Internet Security 8 0 Symantec Norton Internet Security 2012 0 Trend Micro Titanium Internet Security 2011 AVG Anti-Virus Free Edition 2011 0 McAfee Internet Security 2011 2 Avast Free Antivirus 6.0 4 Kaspersky Internet Security 2012 6 K7 TotalSecurity 11 8 ESET Smart Security 4 0 Kaspersky Internet Security 2012 0 McAfee Internet Security 2011 0 Microsoft Security Essentials 2.1 0 Symantec Norton Internet Security 2012 0 Avira Antivir Personal Free Antivirus 1 G Data InternetSecurity 2012 1 AVG Anti-Virus Free Edition 2011 2 Trend Micro Titanium Internet Security 2011 Avast Free Antivirus 6.0 2 BitDefender Internet Security 2011 3 K7 TotalSecurity 11 4 PC Tools Internet Security 8 5 2 3 Page 12 of 106 5.2 Taking file prevalence into account The prevalence of each file is significant. If a product misclassified a common file then the situation would be more serious than if it failed to detect a less common one. That said, it is usually expected that anti-malware programs should not misclassify any legitimate software. The files selected for the false positive testing were organized into five groups: Very High Impact, High Impact, Medium Impact, Low Impact and Very Low Impact. These categories were based on download numbers as reported by sites including Download.com at the time of testing. The ranges for these categories are recorded in the table below: FALSE POSITIVE PREVALENCE CATEGORIES Impact category Prevalence (downloads in the previous week) Very High Impact >20,000 High Impact 1,000 – 20,000 Medium Impact 100 – 999 Low Impact 25 – 99 Very Low Impact < 25 5.3 Modifying scores The following set of score modifiers were used to create an impact-weighted accuracy score. Each time a product allowed a new legitimate program to install and run it was awarded one point. It lost points (or fractions of a point) if and when it generated a false positive. We used the following score modifiers: FALSE POSITIVE PREVALENCE SCORE MODIFIERS False positive action Impact category Score modifier Blocked Very High Impact -5 High Impact -2 Medium Impact -1 Low Impact -0.5 Very Low Impact -0.1 Very High Impact -2.5 High Impact -1 Medium Impact -0.5 Low Impact -0.25 Very Low Impact -0.05 Warning PC Anti-Virus Protection 2012 Page 13 of 106 5.4 Distribution of impact categories Products that scored highest were the most accurate when handling the legitimate applications used in the test. The best score possible is 50, while the worst would be -250 (assuming that all applications were classified as Very High Impact and were blocked). In fact the distribution of applications in the impact categories was not restricted only to Very High Impact. The table below shows the true distribution: FALSE POSITIVE CATEGORY FREQUENCY Impact category Number of instances Very High Impact 7 High Impact 9 Medium Impact 16 Low Impact 8 Very Low Impact 10 PC Anti-Virus Protection 2012 Page 14 of 106 5.5 False positive ratings Combining the impact categories with weighted scores produces the following false positive accuracy ratings. False Positive Ratings 50 45 40 35 30 25 20 15 10 5 0 Total When a product misclassified a popular program it faced a stronger penalty than if the file was more obscure. FALSE POSITIVE RATINGS Product Accuracy score ESET Smart Security 4 50 Symantec Norton Internet Security 2012 50 Microsoft Security Essentials 2.1 50 G Data InternetSecurity 2012 49.5 McAfee Internet Security 2011 49.25 Avira Antivir Personal Free Antivirus 49 Trend Micro Titanium Internet Security 2011 48.5 BitDefender Internet Security 2011 48 Avast Free Antivirus 6.0 47 AVG Anti-Virus Free Edition 2011 47 Kaspersky Internet Security 2012 44.75 PC Tools Internet Security 8 41.9 PC Anti-Virus Protection 2012 Page 15 of 106 6. THE TESTS 6.1 The threats Providing a realistic user experience was important in order to illustrate what really happens when a user encounters a threat on the internet. For example, in these tests web-based malware was accessed by visiting an original, infected website using a web browser, and not downloaded from a CD or internal test website. All target systems were fully exposed to the threats. This means that any exploit code was allowed to run, as were other malicious files, They were run and permitted to perform exactly as they were designed to, subject to checks made by the installed security software. A minimum time period of five minutes was provided to allow the malware an opportunity to act. 6.2 Test rounds Tests were conducted in rounds. Each round recorded the exposure of every product to a specific threat. For example, in ‘round one’ each of the products were exposed to the same malicious website. At the end of each round the test systems were completely reset to remove any possible trace of malware before the next test began. Each ‘round’ exposed every product to one specific threat. The partial set of records for round five (highlighted above) shows a range of responses to a particular threat. In this example products from Avira, BitDefender, ESS and Kaspersky allowed the threat to compromise the systems, while the Microsoft product neutralized the threat. The remaining products blocked the threat early, defending against it. 6.3 Monitoring Close logging of the target systems was necessary to gauge the relative successes of the malware and the antimalware software. This included recording activity such as network traffic, the creation of files and processes and changes made to important files. 6.4 Levels of protection The products displayed different levels of protection. Sometimes a product would prevent a threat from executing, or at least making any significant changes to the target system. In other cases a threat might be able to perform some tasks on the target, after which the security product would intervene and remove some or all of the malware. Finally, a threat may be able to bypass the security product and carry out its malicious tasks unhindered. It may even be able to disable the security software. Occasionally Windows' own protection system might handle a threat while the antivirus program ignored it. Another outcome is that the malware may crash for various reasons. The different levels of protection provided by each product were recorded following analysis of the log files. If malware failed to perform properly in a given incident, perhaps because of the very presence of the security product, rather than any specific defending action that the product took, the product was given the benefit of the doubt and a Defended result was recorded. If the test system was damaged, becoming hard to use following an PC Anti-Virus Protection 2012 Page 16 of 106 attempted attack, this was counted as a compromise even if the active parts of the malware had eventually been removed by the product. 6.5 Types of protection All of the products tested provided two main types of protection: real-time and on-demand. Real-time protection monitors the system constantly in an attempt to prevent a threat from gaining access. On-demand protection is essentially a ‘virus scan’ that is run by the user at an arbitrary time. The test results note each product’s behavior when a threat is introduced and afterwards. The real-time protection mechanism was monitored throughout the test, while an on-demand scan was run towards the end of each test to measure how safe the product determined the system to be. Manual scans were run only when a tester determined that malware had made an interaction with the target system. In other words, if the security product claimed to block the attack at the initial stage, and the monitoring logs supported this claim, the case was considered closed and a Defended result was recorded. PC Anti-Virus Protection 2012 Page 17 of 106 7. TEST DETAILS 7.1 The targets To create a fair testing environment, each product was installed on a clean Windows XP Professional target system. The operating system was updated with Windows XP Service Pack 3 (SP3), although no later patches or updates were applied. We test with Windows XP SP3 and Internet Explorer 7 due to the high prevalence of internet threats that rely on this combination. The prevalence of these threats suggests that there are many systems with this level of patching currently connected to the internet. A selection of legitimate but old software was pre-installed on the target systems. These posed security risks, as they contained known vulnerabilities. They included out of date versions of Adobe Flash Player and Adobe Reader. A different security product was then installed on each system. Each product’s update mechanism was used to download the latest version with the most recent definitions and other elements. Due to the dynamic nature of the tests, which were carried out in real-time with live malicious websites, the products' update systems were allowed to run automatically and were also run manually before each test round was carried out. The products were also allowed to 'call home' should they be programmed to query databases in real-time. Some products might automatically upgrade themselves during the test. At any given time of testing, the very latest version of each program was used. Each target system contained identical hardware, including an Intel Core 2 Duo processor, 1GB RAM, a 160GB hard disk and a DVD-ROM drive. Each was connected to the internet via its own virtual network (VLAN) to avoid malware cross-infecting other targets. 7.2 Threat selection The malicious web links (URLs) used in the tests were picked from lists generated by Dennis Technology Labs’ own malicious site detection system, which uses popular search engine keywords submitted to Google. It analyses sites that are returned in the search results from a number of search engines and adds them to a database of malicious websites. In all cases, a control system (Verification Target System - VTS) was used to confirm that the URLs linked to actively malicious sites. Malicious URLs and files are not shared with any vendors during the testing process. 7.3 Test stages There were three main stages in each individual test: 1. 2. 3. Introduction Observation Remediation During the Introduction stage, the target system was exposed to a threat. Before the threat was introduced, a snapshot was taken of the system. This created a list of Registry entries and files on the hard disk. We used Regshot (see Appendix D: Tools) to take and compare system snapshots. The threat was then introduced. Immediately after the system’s exposure to the threat, the Observation stage is reached. During this time, which typically lasted at least 10 minutes, the tester monitored the system both visually and using a range of third-party tools. The tester reacted to pop-ups and other prompts according to the directives described below (see 7.6 Observation and intervention). In the event that hostile activity to other internet users was observed, such as when spam was being sent by the target, this stage was cut short. The Observation stage concluded with another system snapshot. This ‘exposed’ snapshot was compared to the original ‘clean’ snapshot and a report generated. The system was then rebooted. PC Anti-Virus Protection 2012 Page 18 of 106 The Remediation stage is designed to test the products’ ability to clean an infected system. If it defended against the threat in the Observation stage then we skipped this stage. An on-demand scan was run on the target, after which a ‘scanned’ snapshot was taken. This was compared to the original ‘clean’ snapshot and a report was generated. All log files, including the snapshot reports and the product’s own log files, were recovered from the target. In some cases the target became so damaged that log recovery was considered impractical. The target was then reset to a clean state, ready for the next test. 7.4 Threat introduction Malicious websites were visited in real-time using Internet Explorer. This risky behavior was conducted using live internet connections. URLs were typed manually into Internet Explorer’s address bar. Web-hosted malware often changes over time. Visiting the same site over a short period of time can expose systems to what appear to be a range of threats (although it may be the same threat, slightly altered to avoid detection). Also, many infected sites will only attack a particular IP address once, which makes it hard to test more than one product against the same threat. In order to improve the chances that each target system received the same experience from a malicious web server, we used a web replay system. When the verification target systems visited a malicious site, the page’s content, including malicious code, was downloaded, stored and loaded into the replay system. When each target system subsequently visited the site, it received exactly the same content. The network configurations were set to allow all products unfettered access to the internet throughout the test, regardless of the web replay systems. 7.5 Secondary downloads Established malware may attempt to download further files (secondary downloads), which are stored in a cache by a proxy on the network and re-served to other targets in some circumstances. These circumstances include cases where: 1. 2. The download request is made using HTTP (e.g. http://badsite.example.com/...) and The same filename is requested each time (e.g. badfile1.exe) There are scenarios in which target systems receive different secondary downloads. These include cases where: 1. 2. The download request is made using HTTPS or a non-web protocol such as FTP or A different filename is requested each time (e.g. badfile2.exe; random357.exe) PC Anti-Virus Protection 2012 Page 19 of 106 7.6 Observation and intervention Throughout each test, the target system was observed both manually and in real-time. This enabled the tester to take comprehensive notes about the system’s perceived behavior, as well as to compare visual alerts with the products’ log entries. At certain stages the tester was required to act as a regular user. To achieve consistency, the tester followed a policy for handling certain situations, including dealing with pop-ups displayed by products or the operating system, system crashes, invitations by malware to perform tasks and so on. This user behavior policy included the following directives: 1. 2. 3. 4. 5. 6. Act naively. Allow the threat a good chance to introduce itself to the target by clicking OK to malicious prompts, for example. Don’t be too stubborn in retrying blocked downloads. If a product warns against visiting a site, don’t take further measures to visit that site. Where malware is downloaded as a Zip file, or similar, extract it to the Desktop then attempt to run it. If the archive is protected by a password, and that password is known to you (e.g. it was included in the body of the original malicious email), use it. Always click the default option. This applies to security product pop-ups, operating system prompts (including Windows firewall) and malware invitations to act. If there is no default option, wait. Give the prompt 20 seconds to choose a course of action automatically. If no action is taken automatically, choose the first option. Where options are listed vertically, choose the top one. Where options are listed horizontally, choose the left-hand one. 7.7 Remediation When a target is exposed to malware, the threat may have a number of opportunities to infect the system. The security product also has a number of chances to protect the target. The snapshots explained in 7.3 Test stages provided information that was used to analyze a system’s final state at the end of a test. Before, during and after each test, a ‘snapshot’ of the target system was taken to provide information about what had changed during the exposure to malware. For example, comparing a snapshot taken before a malicious website was visited to one taken after might highlight new entries in the Registry and new files on the hard disk. Snapshots were also used to determine how effective a product was at removing a threat that had managed to establish itself on the target system. This analysis gives an indication as to the levels of protection that a product has provided. These levels of protection have been recorded using three main terms: defended, neutralized, and compromised. A threat that was unable to gain a foothold on the target was defended against; one that was prevented from continuing its activities was neutralized; while a successful threat was considered to have compromised the target. A defended incident occurs where no malicious activity is observed with the naked eye or third-party monitoring tools following the initial threat introduction. The snapshot report files are used to verify this happy state. If a threat is observed to run actively on the system, but not beyond the point where an on-demand scan is run, it is considered to have been neutralized. Comparing the snapshot reports should show that malicious files were created and Registry entries were made after the introduction. However, as long as the ‘scanned’ snapshot report shows that either the files have been removed or the Registry entries have been deleted, the threat has been neutralized. The target is compromised if malware is observed to run after the on-demand scan. In some cases a product might request a further scan to complete the removal. We considered secondary scans to be acceptable, but further scan requests would be ignored. Even if no malware was observed, a compromise result was recorded if snapshot reports showed the existence of new, presumably malicious files on the hard disk, in conjunction with Registry entries designed to run at least one of these files when the system booted. An edited ‘hosts’ file or altered system file also counted as a compromise. 7.8 Automatic monitoring Logs were generated using third-party applications, as well as by the security products themselves. Manual observation of the target system throughout its exposure to malware (and legitimate applications) provided more PC Anti-Virus Protection 2012 Page 20 of 106 information about the security products’ behavior. Monitoring was performed directly on the target system and on the network. Client-side logging A combination of Process Explorer, Process Monitor, TcpView and Wireshark were used to monitor the target systems. Regshot was used between each testing stage to record a system snapshot. A number of Dennis Technology Labs-created scripts were also used to provide additional system information. Each product was able to generate some level of logging itself. Process Explorer and TcpView were run throughout the tests, providing a visual cue to the tester about possible malicious activity on the system. In addition, Wireshark’s real-time output, and the display from the web proxy (see Network logging, below), indicated specific network activity such as secondary downloads. Process Monitor also provided valuable information to help reconstruct malicious incidents. Both Process Monitor and Wireshark were configured to save their logs automatically to a file. This reduced data loss when malware caused a target to crash or reboot. In-built Windows commands such as 'systeminfo' and 'sc query' were used in custom scripts to provide additional snapshots of the running system's state. Network logging All target systems were connected to a live internet connection, which incorporated a transparent web proxy and a network monitoring system. All traffic to and from the internet had to pass through this system. Further to that, all web traffic had to pass through the proxy as well. This allowed the testers to capture files containing the complete network traffic. It also provided a quick and easy view of web-based traffic, which was displayed to the testers in real-time. The network monitor was a dual-homed Linux system running as a transparent router, passing all web traffic through a Squid proxy. An HTTP replay system ensured that all target systems received the same malware as each other. It was configured to allow access to the internet so that products could download updates and communicate with any available ‘in the cloud’ servers. PC Anti-Virus Protection 2012 Page 21 of 106 8. CONCLUSIONS Where are the threats? The threats used in this test were genuine, real-life threats that were infecting victims globally at the same time as we tested the products. In almost every case the threat was launched from a legitimate website that had been compromised by an attacker. The types of infected or malicious sites were varied, which demonstrates that effective anti-virus software is essential for those who want to use the web using a Windows PC, whether they are looking for pornography, music or a local taco restaurant. The vast majority of the threats installed automatically when a user visited the infected webpage. This infection was usually invisible to a casual observer and rarely did the malware make itself known, unless it was installing a fake anti-virus program. These rogue applications pretend to detect viruses on the system and harass the user into paying for a full license, which the program claims will allow it to remove the ‘infections’. In reality the only infection is the fake anti-virus program itself. Where does protection start? The best-performing products were Symantec’s Norton Internet Security 2012, G Data InternetSecurity 2012, ESET Smart Security 4, Kaspersky Internet Security 2012 and Trend Micro Titanium Internet Security 2011. These five had one notable similarity: they all blocked threats early in the attack process, which meant that there was less opportunity for the malware to infect the systems. The three least effective products, those from McAfee, AVG and K7 often tackled the threat only once the malware had started to infect the system. Sorting the wheat from the chaff The false positive results were quite low, which shows that most of the products are not tuned too aggressively to detect and block malware at the expense of regular programs. Notably, Norton Internet Security, Microsoft Security Essentials and ESET Smart Security produced no false positive results at all. Anti-virus is important (but not a panacea) This test shows that there is a significant difference in performance between popular anti-virus programs. Most importantly it illustrates this difference using real threats that were attacking real computers at the time of testing. The average protection level of the tested products is 87.5 per cent (see 3. Protection Scores), which is significant. The presence of anti-virus software can be seen to decrease the chances of a malware infection even when the only sites being visited are proven to be actively malicious. It's worth noting, however, that a 100 per cent success rate is rare. Even those products that performed the best in this test are unlikely to be completely bullet-proof in every given situation. PC Anti-Virus Protection 2012 Page 22 of 106 APPENDIX A: TERMS Compromised Malware continues to run on an infected system, even after an on-demand scan. Defended Malware was prevented from running on, or making changes to, the target. False Positive A legitimate application was incorrectly classified as being malicious. Introduction Test stage where a target system is exposed to a threat. Neutralized Malware was able to run on the target, but was then removed by the security product. Observation Test stage during which malware may affect the target. On-demand (protection) Manual ‘virus’ scan, run by the user at an arbitrary time. Prompt Questions asked by software, including malware, security products and the operating system. With security products, prompts usually appear in the form of pop-up windows. Some prompts don’t ask questions but provide alerts. When these appear and disappear without a user’s interaction, they are called ‘toasters’. Real-time (protection) The ‘always-on’ protection offered by many security products. Remediation Test stage that measures a product’s abilities to remove any installed threat. Round Test series of multiple products, exposing each target to the same threat. Snapshot Record of a target’s file system and Registry contents. Target Test system exposed to threats in order to monitor the behavior of security products. Threat A program or other measure designed to subvert a system. Update Code provided by a vendor to keep its software up to date. This includes virus definitions, engine updates and operating system patches. PC Anti-Virus Protection 2012 Page 23 of 106 INCIDENT APPENDIX B: LEGITIMATE SAMPLES PRODUCT DESCRIPTION OBTAINED VIA PREVALENCE STATS (LAST WEEK) PREVALENCE STATS SOURCE PREVALENCE STATS DATE PREVALENCE RATING 1 SlimCleaner 1.6 SlimCleaner is a cloudenhanced Windows cleaner that uses crowd-sourcing to optimize PC performance. Download.com 7,565 Download.com 31/05/2011 High Impact 2 Soluto 1.2 Soluto's 'Anti-Frustration Software' detects PC users' frustrations, reveals their cause, learns which actions really eliminate them and improves user experience. Download.com 34,407 Download.com 31/05/2011 Very High Impact 3 WinUtils Free Edition a suite of tools designed to free up disk space and improve system performance. Download.com 17,799 Download.com 31/05/2011 High Impact 4 Yoono Desktop Access multiple social networking accounts all in one place with Yoono. Download.com 63 Download.com 31/05/2011 Low Impact 5 Skype 5.3 Talk with friends and family for free over the Internet. Download.com 89669 Download.com 31/05/2011 Medium Impact 6 Skype Translate Skype Translate is tool that allows you to translate language real time during a text chat on Skype. Download.com 356 Download.com 31/05/2011 Medium Impact 7 FaceSmooch Spice up your facebook chat with cool Smileys, Emoticons, Winks, Animations and many more. Download.com 197 Download.com 31/05/2011 Medium Impact 8 Archivarius 3000 Archivarius 3000 is a simple program that allows users to search their computers, removable drives, and networks for documents. Download.com 2 Download.com 31/05/2011 Very Low Impact 9 FontViewOK Portable FontViewOK Portable creates a quick visual overview of all installed fonts. Download.com 9 Download.com 31/05/2011 Very Low Impact PC Anti-Virus Protection 2012 Page 24 of 106 INCIDENT PRODUCT DESCRIPTION OBTAINED VIA PREVALENCE STATS (LAST WEEK) PREVALENCE STATS SOURCE PREVALENCE STATS DATE PREVALENCE RATING 10 URLStringGr abber URLStringGrabber is a small utility that scans all opened windows of Internet Explorer and grab the URLs stored in them, including clickable links, images, script files, CSS files, RSS feeds, and flash (.swf) files. Download.com 4 Download.com 31/05/2011 Very Low Impact 11 Smart PDF Creator 6.5 Smart PDF Creator will easily convert files such as DOC, XLS, HTML, RTF ,TXT to PDF format. Download.com 1 Download.com 31/05/2011 Very Low Impact 12 Free CD Ripper Extract CD tracks to WAV, MP3, or OGG audio files. Download.com 2,275 Download.com 31/05/2011 High Impact 13 GrieeX Movie Archive Program GrieeX Movie Archive Program is a database that lets people keep track of the movies they own and import a variety of related information from the Internet, too. Download.com 17 Download.com 31/05/2011 Very Low Impact 14 CNET TechTracker Detect and download updates for all of your installed software. Download.com 163,172 Download.com 31/05/2011 Very High Impact 15 UMPlayer UMPlayer is an advanced yet simple to use open-source cross-platform multimedia player that aims to fill all your needs… Download.com 134,191 Download.com 31/05/2011 Very High Impact 16 ContentRewrite Content-Rewrite can rewrite any text article, and generate hundreds of unique content articles Download.com 30 Download.com 06/07/2011 Low Impact 17 Google Chrome 11 Explore the Web using Google's super-fast browser. Download.com 88122 Download.com 31/05/2011 Very High Impact 18 Netpas Distance Netpas Distance offers sea travelers an opportunity to gauge the distance between any ports on Earth. Download.com 445 Download.com 01/06/2011 Medium Impact PC Anti-Virus Protection 2012 Page 25 of 106 INCIDENT PRODUCT DESCRIPTION OBTAINED VIA PREVALENCE STATS (LAST WEEK) PREVALENCE STATS SOURCE PREVALENCE STATS DATE PREVALENCE RATING 19 QIF Viewer A QIF Viewer, it can open up a file you downloaded from your financial institution or exported from Microsoft money or quicken or whatever. Download.com 393 Download.com 02/06/2011 Medium Impact 20 Invoicer Creates and prints invoices. Download.com 203 Download.com 03/06/2011 Medium Impact 21 DKOSD Caps-Lock Status DKOSD shows an On Screen Display about the status of the Caps Lock on the keyboard. Download.com 197 Download.com 04/06/2011 Medium Impact 22 CuteRank Free Edition Check and track keyword rankings on multiple search engines. Download.com 24 Download.com 06/07/2011 Low Impact 23 TortoiseSVN (32-bit) TortoiseSVN is a really easy to use Revision control / version control / source control application for Windows. Download.com 111 Download.com 04/06/2011 Medium Impact 24 Docx Converter Convert Microsoft Word DOCX documents to various formats. Download.com 57 Download.com 04/06/2011 Low Impact 25 VRS Recording System Record up to 64 audio channels simultaneously. Download.com 43 Download.com 04/06/2011 Low Impact 26 PowerISO Create, edit, and encrypt CD/DVD image files. Download.com 91,062 Download.com 04/07/2011 Very High Impact 27 Glary Utilities Utilities to improve your system's performance and protect your privacy Download.com 128,699 Download.com 04/07/2011 Very High Impact 28 OpenVPN (VPNUK) VPNUK supports connections over OpenVPN. Download.com 50 n/a 04/07/2011 Low Impact 29 MemTurbo Optimize memory and manage computer's cache. Download.com 641 Download.com 04/07/2011 Medium Impact 30 Ghost Installer Free Edition Create single-file self-extracting setups for your applications Download.com 638 Download.com 04/07/2011 Medium Impact 31 PDF Plain Text Extractor Convert from PDF to text, preserving layout, with support for multiple languages Download.com 29 Download.com 04/07/2011 Low Impact PC Anti-Virus Protection 2012 Page 26 of 106 INCIDENT PRODUCT DESCRIPTION OBTAINED VIA PREVALENCE STATS (LAST WEEK) PREVALENCE STATS SOURCE PREVALENCE STATS DATE PREVALENCE RATING 32 My Drivers Extract, back up, restore, and update all the device drivers on your PC. Download.com 363 Download.com 04/07/2011 Medium Impact 33 WinDriver Ghost Back up and restore hardware device drivers on your computer. Download.com 107 Download.com 04/07/2011 Medium Impact 34 Ping-OMeter Try this highly visual version of an ICMP Ping program. Download.com 3 Download.com 04/07/2011 Very Low Impact 35 Universal Extractor UniExtract Installer (5.3 MB) This is the recommended download. Download.com 72 Download.com 04/07/2011 Low Impact 36 jsMSIx.exe A simple GUI program. (Compiled EXE file.) Runs on all Windows versions. No installation necessary. The easiest option. Unpack MSI Download.com 10 n/a 04/07/2011 Very Low Impact 37 Simple "OneClick" MSI Unpacker As above, but VBScript Download.com 10 n/a 04/07/2011 Very Low Impact 38 RoboForm Reduce multiple passwords to one single item. Download.com 41375 Download.com 04/07/2011 Very High Impact 39 SopCast Broadcast and access videos and radio on the Internet. Download.com 14156 Download.com 04/07/2011 High Impact 40 Easy-Hide-IP Hide your IP address and prevent Internet activity tracking. Download.com 10389 Download.com 04/07/2011 High Impact 41 Free Internet Eraser Protect your online privacy by cleaning up history and past activities. Download.com 684 Download.com 04/07/2011 Medium Impact 42 CyberGhost VPN Share an IP with a number of other users to ensure you cannot be identified. Download.com 7975 Download.com 04/07/2011 High Impact 43 BearFlix Search and download videos. Download.com 636 Download.com 04/07/2011 Medium Impact 44 Online Armor Free Monitor data transfer into and from PC and get secure online access for surfing and online transactions. Download.com 2315 Download.com 04/07/2011 High Impact PC Anti-Virus Protection 2012 Page 27 of 106 INCIDENT PRODUCT DESCRIPTION OBTAINED VIA PREVALENCE STATS (LAST WEEK) PREVALENCE STATS SOURCE PREVALENCE STATS DATE PREVALENCE RATING 45 Badongo Buddy Upload large media files. Download.com 542 Download.com 04/07/2011 Medium Impact 46 WebFerret Query multiple search engines from your desktop at the same time. Download.com 807 Download.com 04/07/2011 Medium Impact 47 ExtractNow Extract multiple archives with the ease of a single button. Download.com 1268 Download.com 04/07/2011 High Impact 48 PCI32 View your system hardware information Download.com 7 Download.com 04/07/2011 Very Low Impact 49 DU Meter Use your Internet bandwidth more efficiently with this realtime display of internet data transfer Download.com 1110 Download.com 04/07/2011 High Impact 50 Magic Square Generator Search for all magic squares of an order prescribed by the user (in a clever way). Download.com 6 Download.com 04/07/2011 Very Low Impact PC Anti-Virus Protection 2012 Page 28 of 106 APPENDIX C: THREAT REPORT Code Product Product Code Product Code Product AVA Avast! Free AntiVirus 6 GIS G Data InternetSecurity 2012 NIS Symantec Norton Internet Security 2012 AVG AVG Anti-Virus Free Edition 2011 K7 K7 Total Security 11 PCT PC Tools Internet Security 8 AVI Avira Antivir Personal Free Antivirus KIS Kaspersky Internet Security 2012 TIS Trend Micro Titanium Internet Security 2011 BDF BitDefender Internet Security 2011 MIS McAfee Internet Security 2011 ESS ESET Smart Security 4 MSE Microsoft Security Essentials 2.1 NOTE: The following table is a summary. The full report was provided to Symantec as an Excel spreadsheet, which includes any Notes that may be referred to in some Threat Report entries. none none 1 AVI none none none 1 1 BDF ESS Toaster Toaster Denied Terminated Quarantined Trojan.Downloader.Java.C TrojanDownloader.Agent.NCJ trojan PC Anti-Virus Protection 2012 n/a n/a 1 1 Removed and healed: 1 A virus or unwanted program was found! n/a n/a Moved to Virus Vault Moved to quarantine Corrupted executable file eicar.txt 1 1 1 1 n/a n/a n/a n/a 1 1 1 1 Page 29 of 106 Compromised AVG n/a Neutralized 1 Malicious URL blocked. Avast! Network Shield has blocked a harmful site none Defended Blocked Complete Reme Remediation diation Effect (intro) Toaster Threat Report (manual) Alert (intro) AVA Effect (manual) Product 1 Alert (manual) Incident Threat Report (intro) In cases where the malware fails for any reason, the product is given the full benefit of the doubt and is classified as having Defended with full remediation. 1 KIS Denied (2x) 1 MIS toaster (2x) none 1 MSE pop-up Removed 1 1 NIS TIS none Browser none Blocked 1 2 PCT AVA none Toaster none Blocked 2 AVG Pop up 2 2 AVI BDF none Toaster Quarantine (Action was unsuccessful) none Denied 2 2 ESS GDA Toaster none 2 K7 toaster none (see note) Blocked none (see note) Access denied PC Anti-Virus Protection 2012 na na na 1 1 none none (see note) Denied: Trojan-Downloader.Java.OpenConnection.dh (2x) none na na Scan Completed. No Viruses, spyware or other risks were found. na report Quarantined Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: TrojanDownloader: Java/OpenConnection.MY. Recommended action: Remove. none Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. none Malicious URL blocked. Avast! Network Shield has blocked a harmful site. Threat Detected! (Default: Move to Vault) na 1 1 1 na Viruses, Trojans, and Cookies Quarantined: Downloader-BCS na 1 1 n/a n/a n/a n/a n/a n/a 1 1 1 1 n/a n/a n/a n/a n/a n/a 1 1 1 1 Removed and healed: 1 Moved to Virus Vault Corrupted executable file 1 1 none BitDefender has blocked a virus! Virus Name: Gen.Trojan.Heur.PT.rOqpbioDPhmG Address has been blocked. none n/a n/a n/a n/a n/a n/a 1 1 1 1 n/a na n/a na n/a na 1 1 1 1 High Security Risk Found! Trojan Downloader (0028b20a1) na na na 1 1 Page 30 of 106 1 Compromised none (see note) Virus alert. An attempt was made to access an infected file. Virus: Trojan.Downloader.Java.C (Engine A). File: jar_cache58882.tmp. Default option: "Disinfect (if not possible: quarantine)". When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: "Yes". none Neutralized none Defended K7 Complete Reme Remediation diation 1 Threat Report (manual) Effect (intro) Disinfected Effect (manual) Alert (intro) pop-up Alert (manual) Product GDA Threat Report (intro) Incident 1 2 MSE pop-up Removed 2 2 NIS TIS Toaster Browser Removed Blocked 2 PCT 3 AVA 1)Toaster 2) Toaster Toaster 1) Block 2) Quarantined Blocked 3 AVG Pop up 3 3 AVI BDF none Toaster Quarantine (Action was unsuccessful) none Denied 3 ESS 1)Toaster, 2)Warning on the browser 1)Denied, 2)Blocked PC Anti-Virus Protection 2012 na na na 1 1 na na na 1 1 na na na 1 1 n/a n/a n/a n/a n/a n/a 1 1 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 none BitDefender has blocked multiple viruses! The infected objects have been treated. Your PC is protected! Virus Name: Trojan.Generic.KD.2861… (File access was blocked) and Gen:Variant.Kazy.30647 (File access was blocked) 1)Access denied! Access to the web page was blocked by ESET Smart Security. The web page is on the list of websites with potentially dangerous content. 2)Address has been blocked. n/a n/a n/a n/a n/a n/a 1 1 1 1 n/a n/a n/a 1 1 Page 31 of 106 Compromised Removed (1) Access Denied. The request URL cannot be provided. URL: http:// 69 DOT 64 DOT 49 DOT 35 / videospedofilia-1039-oastir-fazendo-sexo-oral-com-adolescentAVI DOT exe; (2) Denied: http:// 69 DOT 64 DOT 49 DOT 35 / videos-pedofilia-1039-oastir-fazendo-sexo-oral-comadolescent-AVI DOT exe (analysis using the database of suspicious URLs). (3) Denied: http:// 69 DOT 64 DOT 49 DOT 35 / favicon DOT ico (analysis using the database of suspicious URLs). Trojan Removed. McAfee detected and automatically removed a Trojan from your PC. No further action is needed. Detected: Generic Trojan.x!fzr (Trojan) Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: TrojanDownloader: Win32/Banload. Recommended action: Remove. AVI[1].exe is not safe and has been removed. Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. Medium Risk Level Threat Blocked, Internet Security has blocked the medium risk threat Trojan-PWS.Bancos!rem. Malicious URL blocked. Avast! Network Shield has blocked a harmful site. Threat Detected! (Default: Move to Vault) Trojan horse Agent_r.AKC Neutralized toaster Defended MIS Complete Reme Remediation diation 2 Threat Report (manual) Effect (intro) (1) Access denied; (2) Denied; (2) Denied; Effect (manual) Alert (intro) (1) browser; (2) toaster; (3) toaster Alert (manual) Product KIS Threat Report (intro) Incident 2 KIS 3 MIS (1) browser; (2) toaster toaster 3 MSE pop-up Removed 3 NIS Toaster Blocked 3 TIS Browser Blocked 3 PCT 4 AVA 1)Toaster 2) Toaster Toaster 1) Block 2) Quarantined Blocked 4 AVG none none 4 AVI Toaster Removed PC Anti-Virus Protection 2012 na na na 1 1 na na na 1 1 (1) Access Denied. The request URL cannot be provided. URL: http:// gandon DOT cx DOT cc / d DOT php?f=72&e=0; (2) Denied: Backdoor.Win32.Gbot.mej Trojan Removed. McAfee detected and automatically removed a Trojan from your PC. No further action is needed. Detected: W32/Waledda.dam (Trojan) Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: Backdoor:Win32/Cybot.B. Recommended action: Remove. Norton blocked an attack by:Web Attack : Zombie Toolkit Website Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. Medium Risk Level Threat Blocked, Internet Security has blocked the medium risk threat Backdoor.Trojan Malicious URL blocked. Avast! Network Shield has blocked a harmful site. none na na na 1 1 na na na 1 1 na na na 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 Removed and healed: 1 n/a Moved to Virus Vault n/a Corrupted executable file n/a Guard: Malware found. A virus or unwanted program was found. Access to this file was denied. Please select a further action: (default: Remove) Page 32 of 106 Compromised 3 Access denied (1) Access Denied; (2) Denied Removed (1) Virus alert. An attempt was made to access an infected file. Virus: Gen:Variant.Kazy.30647 (Engine A). File: readme[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes.; (2) Virus alert. An attempt was made to access an infected file. Virus: Win32:Cycbot-HC [Trj] (Engine B). File: wireshark.exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. High Security Risk Found! Riskware (0015e4f01) Neutralized toaster Defended K7 Complete Reme Remediation diation 3 Threat Report (manual) Effect (intro) Disinfected (2x) Effect (manual) Alert (intro) pop-up (2x) Alert (manual) Product GDA Threat Report (intro) Incident 3 1 1 1 GDA pop-up 4 K7 toaster 4 KIS (1) browser; (2) toaster 4 MIS (1) popup; (2) dialogue box Removed (see note) 4 MSE pop-up Removed (after required reboot) 4 4 NIS TIS Toaster Browser Removed Blocked 4 PCT 5 AVA 1)Toaster 2) Toaster Toaster 1) Block 2) Quarantined Blocked Access denied (1) Access Denied; (2) Denied PC Anti-Virus Protection 2012 n/a n/a n/a 1 1 n/a n/a n/a 1 1 na na na 1 1 na na na 1 1 (1) Access Denied. The request URL cannot be provided. URL: http:// 208 DOT 115 DOT 203 DOT 77 / Comprovante DOT php; (2) Denied: http:// 208 DOT 115 DOT 203 DOT 77 / Comprovante DOT php (analysis using the database of phishing URLs) (1) Potentially Unwanted Program Blocked. McAfee prevented a potentially unwanted program from running. Protect your PC by only allowing programs you trust. Potentially unwanted programs can compromise your privacy or security. They can include spyware, adware, and dialers, and can be downloaded with the programs you want. Name: Tool-Wget. Default option: Remove. (2) McAfee was unable to remove this program. Please try removing it using Add or Remove Programs in Windows. Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: Trojan:Win32/Comame. Recommended action: Remove. Comprovante[1].exe is not safe and has been removed. Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. High Risk Level Threat Blocked, Internet Security has blocked the medium risk threat Trojan.Gen Malware blocked. Avast! File System Shield has blocked a threat. No further action is required. Infection: Win32:Malware-gen. The threat was detected and blocked when the file was created or modified. na na na 1 1 na na na 1 1 na na na 1 1 n/a n/a n/a n/a n/a n/a 1 1 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 Page 33 of 106 Compromised 4 Terminated Quarantined Disinfected BitDefender has blocked a virus! Virus Name: Trojan.Generic.62258666 Access to this file has been denied. Threat: BAT/Qhost.NMO trojan. Connection terminated quarantined Virus alert. An attempt was made to access an infected file. Virus: Trojan.Generic.6258666 (Engine A). File: comprovante[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. High Security Risk Found! Riskware (3949ecb40) Neutralized Toaster Defended ESS Complete Reme Remediation diation 4 Threat Report (manual) Effect (intro) Denied Effect (manual) Alert (intro) Toaster Alert (manual) Product BDF Threat Report (intro) Incident 4 none 5 BDF none none none 5 ESS none none none 5 GDA pop-up Disinfected 5 5 K7 KIS toaster pop-up 5 MIS pop-up Removed Allowed access to password storage. Removed (see note) 5 MSE pop-up Removed 5 NIS Pop up Detected 5 TIS Browser Blocked Virus alert. An attempt was made to access an infected file. Virus: Application.Generic.37931 (Engine A). File: MPR[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. High Security Risk Found! Hacktool (000615521) Application Control. MPR[1].EXE from "Low Restricted" group is trying to get access to protected passwords storage. Default option: Make trusted. Move appliction to the "Trusted" group. Potentially Unwanted Program Blocked. McAfee prevented a potentially unwanted program from running. Protect your PC by only allowing programs you trust. Potentially unwanted programs can compromise your privacy or security. They can include spyware, adware, and dialers, and can be downloaded with the programs you want. Name: Generic PUP.x. Default option: Remove. Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: PWS:Win32/Ldpinch.gen. Recommended action: Remove. Threat Detected, This threat has been detected. We recommend that you remove this threat. MPR[1].exe Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. PC Anti-Virus Protection 2012 Compromised none n/a n/a n/a 1 1 A virus or unwanted program was found! Solved issues: 2 Moved to quarantine eicar.txt 1 Deleted 1 Number of threats found: 0 na n/a MPR[1].exe and Cookie.DoubleClic k n/a na na 1 1 na none na none (see note) na none 1 1 na na na 1 na na na 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 Page 34 of 106 Neutralized AVI Defended 5 Threat detected. Threat name: Generic PUP.x / Category: PUA - Potentially Unwanted Application. (default: Move to Vault) none Complete Reme Remediation diation Removed Threat Report (manual) Effect (intro) Pop up Effect (manual) Alert (intro) AVG Alert (manual) Product Threat Report (intro) Incident 5 1 1 1 6 AVG Pop up Quarantined 6 AVI none none 6 BDF Toaster Denied 6 6 ESS GDA Toaster pop-up Blocked Disinfected 6 K7 (1-4) popup; (5) toaster Removed 6 KIS (1) browser; (2) toaster (1) Access Denied; (2) Denied PC Anti-Virus Protection 2012 BitDefender has blocked a virus! Virus Name: Gen.Trojan.Heur.DP.jKO@aW1sl3gO Access to this file has been denied. Address has been blocked. Virus alert. An attempt was made to access an infected file. Virus: Gen:Trojan.Heur.DP.jK0@aW1sJ3gO (Engine A). File: download13072011[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. (1) Application is accessing the Internet. The program download13072011[1].exe is connection to a network. Developer Name: Winrar. Default option: Allow; (2) System monitor alert. New AutoStart Entry Found! A new program has been added to run atuomatically whenever Windows boots up. Default option: Block Always; (3) Application is accessing the Internet. The program iexplore.exe is connection to a network. Developer Name: Not Available. Default option: Allow; (4) New AutoStart Entry Found! A new program has been added to run atuomatically whenever Windows boots up. Default option: Block Always; (5) High Security Alert. Riskware (37db41910) (1) Access Denied. The request URL cannot be provided. URL: http:// pulicidade DOT land DOT ru / download13072011.exe; (2) Detected: HEUR:TrojanDownloader.Win32.Generic n/a n/a 1 1 n/a n/a n/a n/a n/a n/a A virus or unwanted program was found! n/a Move to quarantine Detection: TR/Dropper.Gen n/a n/a 1 1 n/a na n/a na n/a na 1 1 1 1 none none (see note) Scan Completed. No Viruses, spyware or other risks were found. 1 na na na 1 Page 35 of 106 Compromised Blocked n/a Neutralized Toaster Defended AVA Complete Reme Remediation diation 6 High Risk Level Threat Blocked, Internet Security has blocked the medium risk threat SecurityRisk.MultipassRecover. Malicious URL blocked. Avast! Network Shield has blocked a harmful site. Threat detected. Threat name: Suspicious.DLoader / Category: Unknown. (default: Move to Vault) none Threat Report (manual) Effect (intro) 1) Block 2) Removed Effect (manual) Alert (intro) 1)Toaster 2) Toaster Alert (manual) Product PCT Threat Report (intro) Incident 5 1 1 1 1 1 Alert (manual) Effect (manual) none none (see note) 6 MSE pop-up Removed na 6 NIS Toaster Removed 6 TIS Browser Blocked 6 PCT Toaster Blocked 7 AVA Toaster Blocked 7 AVG Pop up Quarantined 7 AVI Toaster Removed 7 BDF Toaster Denied 7 7 ESS GDA Toaster pop-up Blocked Disinfected Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: Trojan:Win32/Comisproc. Recommended action: Remove. download1307201[1].exe is not safe and has been removed. Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. High Risk Level Threat Blocked, Internet Security has blocked the medium risk threat HeurEngine.ZeroDayThreat. Malicious URL blocked. Avast! Network Shield has blocked a harmful site. Infection: URL:Mal Threat detected. Threat name: Win32/TrojanDownloader.VB.PHC. Category: Trojan. Description: This is a known Trojan/Backdoor. It is recommended that you quarantine this threat. (default: Move to Vault) Guard: Malware found. A virus or unwanted program 'TR/Spy.38912.77' was found in file DSC25293.jpg[1].exe. Access to this file was denied. Please select a further action: (default: Remove) BitDefender has blocked a virus! Virus Name: Gen.Trojan.Heur.cq0@bTbnbLki Access to this file has been denied. Address has been blocked. Virus alert. An attempt was made to access an infected file. Virus: Gen.Trojan.Heur.cq0@bTbnbLki (Engine A). File: DSC25293.exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. PC Anti-Virus Protection 2012 na Viruses, Trojans, and Cookies Removed: CookieInsightexpres, CookieDoubleclick, Cookie-Atdmt na 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 Removed and healed: 1 Moved to Virus Vault Corrupted executable file n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a na n/a na n/a na 1 1 1 1 Page 36 of 106 Compromised Threat Report (intro) none Neutralized Effect (intro) none (see note) Defended Alert (intro) none Complete Reme Remediation diation Product MIS Threat Report (manual) Incident 6 1 1 toaster Removed 7 MSE pop-up Removed 7 7 NIS TIS Toaster Browser Removed Blocked 7 PCT Blocked 8 AVA 1)Toaster 2) Toaster Toaster 8 AVG Blocked 8 8 AVI BDF 1)Warning on the browser, 2)Pop up none 1)Toaster, 2)Toaster, 3)Toaster 8 ESS Toaster Terminated Quarantined Blocked none Blocked PC Anti-Virus Protection 2012 na na na 1 1 (1) Access Denied. The request URL cannot be provided. URL: http:// azdl DOT org / libraries /simplepie DOT Idn /DSC25293 DOT jpg DOT exe; (2) Denied: Trojan.Win32.VBKrypt.eghz Trojan Removed. McAfee detected and automatically removed a Trojan from your PC. No further action is needed. Detected: Generic.evx!q (Trojan) Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: Trojan:Win32/Sisproc. Recommended action: Remove. DSC25293.jpg[1].exe is not safe and has been removed. Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. High Risk Level Threat Blocked, Internet Security has blocked the medium risk threat Trojan.Gen Trojan Horse Blocked. Avast! File System Shield has blocked a threat. No further action is required. Infection: VBS:Agent-DZ 1)Danger: Surf-Shield has detected active threats on this page and has blocked access for your protection. 2)Threat was blocked! Threat name: Exploit JavaScript Obfuscation (type 1627) none 1)BitDefender has blocked a virus! Virus Name: Trojan.Downloader.INUE Access to this file has been denied. 2)BitDefender has blocked multiple viruses! Virus name: Trojan.Downloader.VBS File access was blocked. Virus name: Trojan.Downloader.INUE File access was blocked. The infected objects have been treated. Your PC is protected! 3)BitDefender has blocked a virus! Virus name: Trojan.Downloader.VBS.DZ Access to this file has been denied. Threat: Java/TrojanDownloader.Agent.NBB trojan. Connection terminated - quarantined na na na 1 1 na na na 1 1 na na na 1 1 n/a n/a n/a n/a n/a n/a 1 1 1 1 n/a n/a n/a 1 1 Scan complete, THREAT DETECTED! n/a Move to chest VBS:Agent-DZ [Trj] 1 n/a n/a 1 1 n/a n/a n/a n/a n/a n/a 1 1 1 1 n/a n/a n/a 1 1 Page 37 of 106 1 Compromised MIS High Security Risk Found! Trojan (0028f1c91) Neutralized 7 Defended (1) browser; (2) toaster Complete Reme Remediation diation KIS Threat Report (manual) Effect (intro) 7 Access denied (1) Access Denied; (2) Denied Effect (manual) Alert (intro) toaster Alert (manual) Product K7 Threat Report (intro) Incident 7 Threat Report (manual) Complete Reme Remediation diation Defended na na 1 1 Denied: Trojan-Downloader.Java.Agent.jv (2x) na na na 1 1 none (see note) none report Quarantined pop-up Removed na na 1 1 NIS Toaster Removed n/a n/a n/a 1 1 8 TIS Browser Blocked n/a n/a n/a 1 1 8 PCT Toaster Blocked n/a n/a n/a 1 1 9 AVA Toaster Blocked n/a n/a n/a 1 1 9 AVG Pop up Quarantine (Action was unsuccessful) Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: TrojanDownloader:Java/Agent.E. Recommended action: Remove. SONAR has removed security risk update… Your computer is secure. Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. High Risk Level Threat Blocked, Internet Security has blocked the medium risk threat Trojan.Gen Malicious URL blocked. Avast! Network Shield has blocked a harmful site. Infection: URL:Mal Threat detected! Threat name: Trojan horse Generic23.WSS Detected on open (default: Move to Vault) Viruses, Trojans, and Cookies Quarantined: Downloader-BCS na n/a n/a n/a 1 1 (1) Disinfected; (2) Blocked; (3) default option not chosen to be able to obtain Wireshark logs 8 K7 toaster (3x) 8 KIS 8 MIS toaster (2x) none (1) Removed; (2) Access denied; (3) Removed Denied (2x) 8 MSE 8 PC Anti-Virus Protection 2012 Page 38 of 106 Compromised Effect (manual) na pop-up (3x) Neutralized Alert (manual) 1 GDA Threat Report (intro) 1 Effect (intro) na Alert (intro) na Product na Incident Virus alert. An attempt was made to access an infected file. Virus: Trojan.Downloader.JNUE (Engine A). File: subway[1].htm. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes.; (2) Virus alert. An attempt was made to access an infected file. Virus: Trojan.Java.Downloader.G (Engine A). File: jar_cache45566.tmp. Default option: Block file access; (3) Virus alert. An attempt was made to access an infected file. Virus: VBS:Agent-DZ [Trj] (Engine B}. File: net.cap. Default option: Disinfect (if not possible: quarantine). (1) High Security Risk Found! Exploit (6802f3540); (2) High Security Risk Found! Trojan (781652440); High Security Risk Removed! Exploit (6802f3540) 8 1 9 ESS Toaster 9 GDA pop-up Terminated Quarantined Disinfected 9 K7 toaster 9 KIS (1) browser; (2) toaster Access denied (1) Access Denied; (2) Denied 9 MIS toaster Removed 9 MSE pop-up Removed 9 NIS 1)Toaster 2) Toaster Blocked 9 TIS Browser Blocked 9 PCT Toaster Yes 10 AVA Toaster Blocked PC Anti-Virus Protection 2012 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 na na na 1 1 na na na 1 1 (1) Access Denied. The request URL cannot be provided. URL: http:// 109 DOT 230 DOT 246 DOT 198 / d DOT php?e=7&f=32; (2) Denied: TrojanDownloader.Win32.Tiny.crb Trojan Removed. McAfee detected and automatically removed a Trojan from your PC. No further action is needed. Detected: Artemis!0247309E6298 (Trojan) Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: TrojanDownloader:Win32/Drstwax.A. Recommended action: Remove. 1) Norton blocked an attack by: Web Attack: Seosploit Request. 2) Norton blocked an attack by: Web Attack: Blackhole Toolkit Activity 3. Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. Contact[1].exe is trying to access the Internet. Option clicked Yes. Malicious URL blocked. Avast! Network Shield has blocked a harmful site. Infection: URL:Mal na na na 1 1 na na na 1 1 na na na 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 none none none n/a n/a n/a Page 39 of 106 1 1 1 Compromised Denied Guard: Malware found - A virus or unwanted program 'TR/Crypt.XPACK.Gen' was found in file contacts[1].exe Access to this file was denied. Please select a further action: (default: Remove) BitDefender has blocked a virus! Virus Name: Gen.Variant.Kazy.21497 Access to this file has been denied. Threat: a variant of Win32/Kryptik.MUW trojan. Connection terminated - quarantined Virus alert. An attempt was made to access an infected file. Virus: Gen:Variant.Kazy.21497 (Engine A). File: contacts[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. High Security Risk Found! Trojan (68334a840) Neutralized Toaster Defended BDF Complete Reme Remediation diation 9 Threat Report (manual) Effect (intro) Removed Effect (manual) Alert (intro) Toaster Alert (manual) Product AVI Threat Report (intro) Incident 9 Blocked PC Anti-Virus Protection 2012 n/a n/a 1 1 A virus or unwanted program was found! Move to quarantine HTML/rug.A.3 1 Solved issues: 2 Deleted 1 n/a n/a Trojan.Generic.KD. 289143 (in jar_cache39951.tm p) and Cookie.DoubleClic k n/a Page 40 of 106 1 1 Compromised 1)Warning on the browser, 2)Toaster n/a Neutralized ESS Defended 1)Blocked, 2)Terminated Complete Reme Remediation diation 1)Toaster, 2)Toaster Threat Report (manual) 10 BDF Detected 1)Danger: Surf-Shield has detected active threats on this page and has blocked access for your protection. 2)Threat was blocked! Threat name: Exploit Blackhole Exploit Kit (type 2029) 1)Guard: Malware found. A virus or unwanted program 'EXP/Pidief.hem' was found in file 5a065[1].pdf. Access to this file was denied. Please select a further action: (default: Remove), 2)Guard: Malware found. AntiVir Guard detected 3 viruses or unwanted programs. Access was denied. Please select a further action: (default: Remove), 3)Guard: Malware found. A virus or unwanted program 'TR/Crypt.XPACK.Gen' was found in file jar_cache16022.tmp. Access to this file was denied. Please select further action: (default: Remove) 1)BitDefender has blocked multiple viruses! The infected objects have been treated. Your PC is protected! Virus Name: Trojan.Generic.KD.2891… (File access was blocked) and Trojan.Generic.KD.2891... (File access was blocked), 2)An .exe program was terminated because it was deemed to be harmful. 1)Access denied! Access to the web page was blocked by ESET Smart Security. The web page is on the list of websites with potentially dangerous content. 2)Address has been blocked. Effect (manual) 10 Blocked Alert (manual) AVI 1)Warning on the browser, 2)Pop up 1)Toaster, 2)Toaster, 3)Toaster Threat Report (intro) 10 Effect (intro) Product AVG Alert (intro) Incident 10 KIS (1) browser; (2) toaster 10 MIS none none (see note) PC Anti-Virus Protection 2012 na na 1 1 none none (see note) na na Scan Completed. No Viruses, spyware or other risks were found. na none none (see note) Page 41 of 106 Viruses, Trojans, and Cookies Removed: CookieInsightexpres, CookieDoubleclick, Cookie-Atdmt 1 1 1 1 Compromised 10 Allowed access to the Internet (see note) (1) Access Denied; (2) Denied na Neutralized pop-up Defended K7 Complete Reme Remediation diation 10 (1) Virus alert. An attempt was made to access an infected file. Virus: Java:AGent-OC [Expl] (Engine B). File: jar_cache28166.tmp. Default option: Block file access.; (2) Virus alert. An attempt was made to access an infected file. Virus: JS:Pdfka-gen [Expl] (Engine B). File: a8f15[1].pdf. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes.; (3) Virus alert. An attempt was made to access an infected file. Virus: Trojan.Generic.KD.289143 (Engine A). File: contacts[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes.; (4) Virus alert. An attempt was made to access an infected file. Virus: Trojan.Generic.KD.289143 (Engine A). File: contacts[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. Application is accessing the Internet. The program 0.747759393045344.exe is preparing to act as server on the network. Developer name: iF System. Default option: Allow (1) Access Denied. The request URL cannot be provided. URL: http:// jerlitincho DOT no-ip DOT biz / forum DOT php?tp=b2dd1dcd5d; (2) Denied: http: jerlitincho DOT no-ip DOT biz / forum DOT php?tp=b2dd1dcd5d and http:// jerlitincho DOT no-ip DOT biz / favicon DOT ico (analysis using the database of suspicious URLs) none Threat Report (manual) Effect (intro) (1) Blocked; (2-4) Disinfected Effect (manual) Alert (intro) pop-up (4x) Alert (manual) Product GDA Threat Report (intro) Incident 10 10 TIS Browser Blocked 10 PCT 1)Pop up 2) Pop Up 1) Yes 2) Quarantine 11 AVA Toaster Blocked 11 AVG Pop up Quarantine 11 11 AVI BDF none Toaster none Blocked 11 ESS Toaster 11 GDA (1) popup; (2) toaster Terminated Quarantined Disinfected (after required reboot) PC Anti-Virus Protection 2012 na na 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 Removed and healed: 1 Moved to Virus Vault Corrupted executable file n/a n/a n/a n/a n/a n/a 1 1 1 1 n/a n/a n/a 1 1 na na na 1 1 Page 42 of 106 Compromised Blocked na Neutralized Toaster Defended NIS Complete Reme Remediation diation 10 (1) Security Essentials detected 3 potential threats that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: Exploit:JS/Blacole.A, TrojanDownloader:Win32/Ufraie.A; Exploit:Win32/Pdfjsc.US. Recommended action: Remove.; (2) Security Essentials detected 2 potential threats that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: TrojanDownloader:Win32/Ufraie.A; Exploit:Win32/Pdfjsc.US. Recommended action: Remove. Norton blocked an attack by:Web Attack : Zombie Toolkit Website Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. 1) Gandhi Hodgkin is trying to modify or control another application. Do you Trust this Application? 2) Suspicious Activity Detected. A program is deleting itself. Gandhi Hodgkin. Malware blocked. Avast! File System Shield has blocked a threat. No further action is required. Threat detected! Threat name: Trojan horse Downloader.Agent2.AQJU Detected on open (default: Move to Vault) none BitDefender has blocked a virus! Virus Name: Trojan.Generic.6294802 Access to this file has been denied. Threat: a variant of Win32/Giku.I trojan. Connection terminated - quarantined (1) Virus alert. An attempt was made to access an infected file. Virus: Trojan.Generic.6294802 (Engine A). File: comprov_13072011[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. (2) Unable to place file in quarantine because access is blocked. The file will be deleted next time the system restarts. Threat Report (manual) Effect (intro) (1) Removed; (2) Removed (after required reboot) Effect (manual) Alert (intro) pop-up (2x) Alert (manual) Product MSE Threat Report (intro) Incident 10 1 toaster Removed 11 MSE pop-up Removed 11 11 NIS TIS Toaster Browser Removed Blocked 11 PCT 1)Pop up 2) Pop Up 1) Yes 2) Quarantine 12 AVA Toaster Blocked 12 AVG Pop up 12 AVI Toaster Quarantine (Action was unsuccessful) Removed 12 BDF Toaster Blocked 12 ESS 1)Warning on the browser, 2)Toaster Blocked PC Anti-Virus Protection 2012 na na 1 1 na na na 1 1 na na na 1 1 na na na 1 1 n/a n/a n/a n/a n/a n/a 1 1 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 Page 43 of 106 Compromised MIS na Neutralized 11 Defended (1) browser; (2) toaster Complete Reme Remediation diation KIS High Security Risk Found! Trojan-Downloader (00290e341) (1) Access Denied. The request URL cannot be provided. URL: http:// 83 DOT 92 DOT 252 DOT 198 / images / comprov_13072011 DOT exe; (2) Denied: TrojanDownloader.Win32.Agent.ssfd Trojan Removed. McAfee detected and automatically removed a Trojan from your PC. No further action is needed. Detected: Generic.bfr!ch (Trojan) Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: Trojan:Win32/Giku.A. Recommended action: Remove. Comprovante[1].exe is not safe and has been removed. Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. 1)comprovante[1].exe is trying to access the internet. 2) Suspicious Activity Detected. A program is deleting itself. Comprovante[1].exe Malicious URL blocked. Avast! Network Shield has blocked a harmful site. Infection: URL:Mal Threat detected! Threat name: Trojan horse PSW.Generic8.CORW Detected on open. (default: Move to Vault) Guard: Malware found - A virus or unwanted program 'TR/Crypt.CFI.Gen' was found in file readme[1].exe Access to this file was denied. Please select a further action: (default: Remove) BitDefender has blocked a virus! Virus Name: Gen:Variant.Kazy.26500 Access to this file has been denied. 1)Access denied! Access to the web page was blocked by ESET Smart Security. The web page is on the list of websites with potentially dangerous content. 2)Address has been blocked. Threat Report (manual) Effect (intro) 11 Access denied (1) Access Denied; (2) Denied Effect (manual) Alert (intro) toaster Alert (manual) Product K7 Threat Report (intro) Incident 11 12 KIS (1) browser; (2) toaster (1) Access Denied; (2) Denied 12 MIS toaster Removed 12 MSE pop-up Removed 12 12 NIS TIS Toaster Browser Removed Blocked PC Anti-Virus Protection 2012 na na 1 1 none none (see note) Scan Completed. No Viruses, spyware or other risks were found. na na na 1 1 na na na 1 1 na na na 1 1 n/a n/a n/a n/a n/a n/a 1 1 1 1 Page 44 of 106 Compromised Blocked (7x) (see note) na Neutralized pop-up (7x) Defended K7 Complete Reme Remediation diation 12 (1) Virus alert. An attempt was made to access an infected file. Virus: Gen:Variant.Kazy.26500 (Engine A). File: readme[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes.; (2) Virus alert. An attempt was made to access an infected file. Virus: Win32:Zbot-NEH (Engine B)A). File: net.cap. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. (1) System monitor alert. New AutoStart Entry Found! A new program has been added to run atuomatically whenever Windows boots up. Default option: Block Always; (2) System monitor alert! Iexplorer Zone Settings have been modified. The following entries have changed: Unknown(1609). Default option: Block; (3) System monitor alert! Iexplorer Zone Settings have been modified. The following entries have changed: Access data sources across domains(1406), Unknown(1609). Default option: Block (5x) (1) Access Denied. The request URL cannot be provided. URL: http:// americanmobile DOT ca / k DOT php?f=20&amp;amp;amp;amp;amp;e; (2) Denied: http:http:// americanmobile DOT ca / k DOT php?f=20&amp;amp;amp;amp;amp;e; and http:// americanmobile DOT ca / favicon DOT ico (analysis using the database of suspicious URLs) Trojan Removed. McAfee detected and automatically removed a Trojan from your PC. No further action is needed. Detected:PWS.Zbot.gen.qi (Trojan) Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: PWS:Win32/Zbot.gen!AF. Recommended action: Remove. readme[1].exe is not safe and has been removed. Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. Threat Report (manual) Effect (intro) Disinfected Effect (manual) Alert (intro) pop-up (2x) Alert (manual) Product GDA Threat Report (intro) Incident 12 1 13 AVG Pop up 13 13 AVI BDF none Toaster Quarantine (Action was unsuccessful) none Blocked 13 ESS Blocked 13 GDA 1)Warning on the browser, 2)Toaster pop-up 13 K7 toaster 13 KIS (1) browser; (2) toaster Access denied (1) Access Denied; (2) Denied 13 MIS toaster Removed 13 MSE pop-up Removed Disinfected PC Anti-Virus Protection 2012 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 none BitDefender has blocked a virus! Virus Name: Variant.Kazy.30791 Access to this file has been denied. 1)Access denied! Access to the web page was blocked by ESET Smart Security. The web page is on the list of websites with potentially dangerous content. 2)Address has been blocked. Virus alert. An attempt was made to access an infected file. Virus: Gen:Variant.Kazy.30791 (Engine A). File: about[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. High Security Risk Found! Riskware (0015e4f01) n/a n/a n/a n/a n/a n/a 1 1 1 n/a n/a n/a 1 1 na na na 1 1 na na na 1 1 (1) Access Denied. The request URL cannot be provided. URL: http:// hhjkfgjhdfgdg DOT cx DOT cc / d DOT php?f=36&amp;e=2; (2) Denied: TrojanSpy.Win32.Zbot.bwym Trojan Removed. McAfee detected and automatically removed a Trojan from your PC. No further action is needed. Detected: Generic.PWS.bfr!c (Trojan) Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: PWS:Win32/Zbot.gen!AF. Recommended action: Remove. na na na 1 1 na na na 1 1 na na na 1 1 Page 45 of 106 1 Compromised Blocked 1)High Risk Level Threat Blocked, Internet Security has blocked the medium risk threat RogueAntiSpyware.UltraDegragFraud!gen1. 2) Windows Delayed Write Failed. Windows was not able to save all data for the file C:\Documents and Settings ….\Temporary Internet Files\Content.IE5\readme[1].exe. The data has been lost. This may be caused by a failure of your computer hardware. 3) IntelliGuard Detections Cleaned. 1 detected infections were successfully removed Malicious URL blocked. Avast! Network Shield has blocked a harmful site. Infection: URL:Mal Threat detected! Trojan horse PSW.Generic8.COHU Detected on open. (default: Move to Vault) Neutralized Toaster Defended AVA Complete Reme Remediation diation 13 Threat Report (manual) Effect (intro) 1)Block 2) Write Delayed 3) Removed Effect (manual) Alert (intro) 1)Pop up 2) Dialogue box on the icon tray 3) Toaster Alert (manual) Product PCT Threat Report (intro) Incident 12 14 AVA Toaster Blocked 14 AVG Pop up Removed 14 AVI Toaster Removed 14 BDF Toaster Blocked 14 ESS Blocked 14 GDA 1)Warning on the browser, 2)Toaster pop-up 14 K7 toaster Access denied Disinfected PC Anti-Virus Protection 2012 n/a n/a n/a n/a 1 1 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 Removed and healed: 1 Moved to Virus Vault Corrupted executable file n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 na na na 1 1 na na na 1 1 Page 46 of 106 Compromised 1)Block 2) Write Delayed 3) Removed n/a n/a Neutralized 1)Pop up 2) Dialogue box on the icon tray 3) Toaster Defended PCT Complete Reme Remediation diation 13 about[1].exe is not safe and has been removed. Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. 1)High Risk Level Threat Blocked, Internet Security has blocked the medium risk threat. 2) Windows Delayed Write Failed. Windows was not able to save all data for the file C:\Documents and Settings ….\Temporary Internet Files\Content.IE5\about[1].exe. The data has been lost. This may be caused by a failure of your computer hardware. 3) IntelliGuard Detections Cleaned. 1 detected infections were successfully removed Malicious URL blocked. Avast! Network Shield has blocked a harmful site. Infection: URL:Mal Threat detected. Threat name: Win32/Injector.HTF Category: Trojan. Description: This is a known Trojan/Backdoor. It is recommended that you quarantine this threat. (default: Move to Vault) Guard: Malware found - A virus or unwanted program 'TR/VBKrypt.egbh' was found in file about[1].exe Access to this file was denied. Please select a further action: (default: Remove) BitDefender has blocked a virus! Virus Name: Trojan.Generic.KD.288527 Access to this file has been denied. 1)Access denied! Access to the web page was blocked by ESET Smart Security. The web page is on the list of websites with potentially dangerous content. 2)Address has been blocked. Virus alert. An attempt was made to access an infected file. Virus: Trojan.Generic.KD.288527 (Engine A). File: about[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. High Security Risk Found! Trojan (00290e331) Threat Report (manual) Effect (intro) Removed Blocked Effect (manual) Alert (intro) Toaster Browser Alert (manual) Product NIS TIS Threat Report (intro) Incident 13 13 1 14 MSE pop-up Removed 14 14 NIS TIS Toaster Browser Removed Blocked 14 PCT Toaster Quarantine 15 AVA Toaster Blocked 15 AVG Pop up Quarantine 15 15 AVI BDF none Toaster none Blocked 15 ESS 1)Warning on the browser, 2)Toaster PC Anti-Virus Protection 2012 na na na 1 1 na na na 1 1 na na na 1 1 n/a n/a n/a n/a n/a n/a 1 1 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 Removed and healed: 1 Moved to Virus Vault Corrupted executable file n/a Solved issues: 2 n/a Moved to quarantine 1)Access denied! Access to the web page was blocked by ESET Smart Security. The web page is on the list of websites with potentially dangerous content. 2)Address has been blocked. n/a n/a n/a Gen:Variant.Kazy. 30045 (moved to quarantine) and Cookie.DoubleClic k (deleted) n/a Page 47 of 106 Compromised Removed (1) Access Denied. The request URL cannot be provided. URL: http:// vawboman71 DOT co DOT be / k DOT php?f=61&amp;amp;amp;e=4; (2) Denied: http:// vawboman71 DOT co DOT be / k DOT php?f=61&amp;amp;amp;e=4 and http:// vawboman71 DOT co DOT be / favicon DOT ico (analysis using the database of suspicious URLs) Trojan Removed. McAfee detected and automatically removed a Trojan from your PC. No further action is needed. Detected: Generic.dx!zzd (Trojan) Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: TrojanDownloader:Win32/Dofoil.D. Recommended action: Remove. about[1].exe is not safe and has been removed. Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. Download Guard detected a threat in ABOOUT[1].EXE. This file has been automatically quarantined for your protection. Dropper blocked. Avast! File System Shield has blocked a threat. No further action is required. Threat detected! Threat name: Trojan horse PSW.Generic8.CMWC Detected on open. (default: Move to Vault) none BitDefender has blocked a virus! Virus Name: Variant.Kazy.30045 Access to this file has been denied. Neutralized toaster Defended MIS Complete Reme Remediation diation 14 Threat Report (manual) Effect (intro) (1) Access Denied; (2) Denied Effect (manual) Alert (intro) (1) browser; (2) toaster Alert (manual) Product KIS Threat Report (intro) Incident 14 1 1 1 1 1 1 15 KIS 15 MIS (1) browser; (2) toaster toaster (1) Access Denied; (2) Denied Removed 15 MSE none none (see note) 15 NIS Toaster Removed 15 TIS Browser Blocked 15 PCT 1)Pop up 2) Pop Up 3) Pop up 1)Allow 2)Allow 3) Quarantine 16 AVA Pop up Open in sandbox PC Anti-Virus Protection 2012 na na na 1 1 none none (see note) Scan Completed. No Viruses, spyware or other risks were found. na na na 1 1 na na na 1 1 none none (see note) Patch_Aplet_flash2.55[1].exe is not safe and has been removed. Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. 1)PATCH_APLET_FLASH_2 is trying to modify or control another application. 2) SERVER_ET is trying to modify or control another application. 3) Suspicious Activity Detected. Behaviour Guard detected suspicious activity in MSERVICE32_T.EXE. This program is attempting to register itself in your Windows startup. You are opening an application that may be potentially unsafe. We strongly recommend opening this application in the virtual environment of the avast! Sandbox to avoid any risk to your computer. n/a n/a Scan completed on 160503 items. No threats were detected on your computer during this scan. n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 No threat found n/a n/a Page 48 of 106 Compromised (1) Allowed access to the Internet; (2) Blocked (see note) Virus alert. An attempt was made to access an infected file. Virus: Gen:Variant.Kazy.30045 (Engine A). File: Patch_Aplet_flash_2.55[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. (1) Application is accessing the Internet. The program mservice32_t.exe is preparing to act as server on the network. Developer name: Not Available. Default option: Allow; (2) System monitor alert. New AutoStart Entry Found! A new program has been added to run atuomatically whenever Windows boots up. Default option: Block Always; (1) Access Denied. The request URL cannot be provided. URL: http:// sciagaj DOT to / pobierz /1017; (2) Denied: Trojan-PSW.Win32.Delf.qpj Trojan Removed. McAfee detected and automatically removed a Trojan from your PC. No further action is needed. Detected: Generic.qrp!q (Trojan) none Neutralized pop-up (2x) Defended K7 Complete Reme Remediation diation 15 Threat Report (manual) Effect (intro) Disinfected Effect (manual) Alert (intro) pop-up Alert (manual) Product GDA Threat Report (intro) Incident 15 1 1 1 16 BDF Toaster Blocked 16 ESS Blocked 16 GDA 1)Warning on the browser, 2)Toaster pop-up 16 K7 toaster Quarantined 16 KIS (1) browser; (2) toaster (1) Access Denied; (2) Denied 16 MIS none none (see note) Disinfected PC Anti-Virus Protection 2012 n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 na na na 1 1 na na na 1 1 na na na 1 1 none none (see note) Viruses, Trojans, and Cookies Removed: CookieInsightexpres, CookieDoubleclick, Cookie-Atdmt Page 49 of 106 Compromised Removed n/a Neutralized Pop up Defended AVI Complete Reme Remediation diation 16 Threat detected. Category: Trojan. Description: This is a known Trojan/Backdoor. It is recommended that you quarantine this threat. (default: Move to Vault) Guard: Malware found - A virus or unwanted program 'TR/Crypt.CFI.Gen' was found in file Planilha_visualizar_Documento-DOC[1].scr Access to this file was denied. Please select a further action: (default: Remove) BitDefender has blocked multiple viruses! The infected objects have been treated. Your PC is protected! Virus Name: Gen.Trojan.Downloader.j… (File access was blocked) and Gen:Trojan.Heur.amW@... (File access was blocked) 1)Access denied! Access to the web page was blocked by ESET Smart Security. The web page is on the list of websites with potentially dangerous content. 2)Address has been blocked. Virus alert. An attempt was made to access an infected file. Virus: Gen:Trojan.Heur.anW@rjqAGOoGf (Engine A). File: Planilha_visualiza_Documento-DOC[1].scr. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. Suspicious program (ID30003) found. Need to restart computer. (1) Access Denied. The request URL cannot be provided. URL: http:// www DOT ergotables DOT com / , / new / , / pnc03944 / Planilha_visualizar_Documento-DOC DOT scr; (2) Denied: HEUR:TrojanDownlaoder.Win32.Generic none Threat Report (manual) Effect (intro) Quarantine Effect (manual) Alert (intro) Pop up Alert (manual) Product AVG Threat Report (intro) Incident 16 1 16 TIS Browser Blocked 16 PCT Toaster 17 AVA Toaster Detected and Stopped Blocked 17 AVG 1)Pop up, 2)Pop up 1)Detected, 2)Detected and Healed 17 AVI 1)Toaster, 2)Toaster, 3)Toaster Removed 17 BDF Toaster Blocked 17 ESS 1)Warning on the browser, 2)Toaster Blocked PC Anti-Virus Protection 2012 Compromised Removed Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: TrojanDownloader:Win32/Banload.XH. Recommended action: Remove. Planilha_visualizar_Documento_DOC[1].scr is not safe and has been removed. Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. Behaviour Guard. Threat Name: Heur Engine.MaliciousPacker. Malicious URL blocked. Avast! Network Shield has blocked a harmful site. Infection: URL:Mal 1)Threat detected, 2)Multiple threat detection: Trojan horse Generic23.BOPB (Result: Infected), Virus found JS/Generic (Result: Infected) na na na 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 Infection: 1, removed and healed; Warning: 1, removed and healed Moved to Virus Vault 1 1)Guard: Malware found - A virus or unwanted program 'TR/Crypt.XPACK.Gen5' was found. Access to this file was denied. Please select a further action: (default: Remove), 2)Guard: Malware found - AntiVir Guard detected 2 viruses or unwanted programs. Access was denied. Please select a further action: (default: Remove), 3)Guard: Malware found - A virus or unwanted program 'TR/Crypt.XPACK.Gen5' was found in file jar_cache15217.tmp. Access to this file was denied. Please select a further action: (default: Remove) BitDefender has blocked multiple viruses! Virus Name: Gen:Variant.Kazy.31040 (File access was blocked), Virus Name: Gen:Varian.Kazy.31040 (File access was blocked). The infected objects have been treated. Your PC is protected! 1)Access denied! Access to the web page was blocked by ESET Smart Security. The web page is on the list of websites with potentially dangerous content. 2)Address has been blocked. A virus or unwanted program was found! Move to quarantine Virus found JS/Generic and Corrupted executable file [the latter is not relevant] HTML/rug.A.3, Eicar-TestSignature, JAVA/Exdoer.ED Solved issues: 2 Deleted Gen:Variant.Kazy. 31040 and Cookie.DoubleClic k 1 n/a n/a n/a Page 50 of 106 Neutralized Toaster Defended NIS Complete Reme Remediation diation 16 Threat Report (manual) Effect (intro) Removed Effect (manual) Alert (intro) pop-up Alert (manual) Product MSE Threat Report (intro) Incident 16 1 1 1 17 MIS none none (see note) (1) Access Denied; (2) Denied PC Anti-Virus Protection 2012 na na na 1 1 na na na 1 1 (1) Access Denied. The request URL cannot be provided. URL: http:// sdi2u3i2h DOT com / index DOT php?tp=001e4bb7b4d7333d; (2) Denied: http:// sdi2u3i2h DOT com / index DOT php?tp=001e4bb7b4d7333d and http:// sdi2u3i2h DOT com / favicon DOT ico (analysis using the database of suspicious URLs) none na na na 1 1 none none (see note) Viruses, Trojans, and Cookies Removed: CookieInsightexpres, CookieDoubleclick, Cookie-Atdmt Page 51 of 106 Compromised KIS (1) Virus alert. An attempt was made to access an infected file. Virus: Gen:Variant.Kazy.31040 (Engine A). File: 0.22766812357144284.exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes.; (2) Virus alert. An attempt was made to access an infected file. Virus: Gen:Variant.Kazy.31040 (Engine A). File: calc[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes; (3) Virus alert. An attempt was made to access an infected file. Virus: Gen:Variant.Kazy.31040 (Engine A). File: exe.exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes High Security Risk Found! Riskware (0015e4f01) (4x) Neutralized Removed (4x) 17 toaster (4x) (1) browser; (2) toaster Defended K7 Complete Reme Remediation diation 17 Threat Report (manual) Effect (intro) Disinfected (3x) Effect (manual) Alert (intro) pop-up (3x) Alert (manual) Product GDA Threat Report (intro) Incident 17 1 17 TIS Browser Blocked 17 PCT Pop up Allow 18 AVA Toaster Blocked 18 AVG 1)Pop up, 2)Pop up 1)Detected, 2)Detected and Healed 18 AVI 1)Toaster, 2)Toaster Removed PC Anti-Virus Protection 2012 na na na 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 none none none n/a n/a n/a Infection: 1, removed and healed; Warning: 1, removed and healed Moved to Virus Vault 1)Guard: Malware found - A virus or unwanted program 'TR/Crypt.XPACK.Gen5' was found. Access to this file was denied. Please select a further action: (default: Remove), 2)Guard: Malware found - AntiVir Guard detected 5 viruses or unwanted programs. Access was denied. Please select a further action: (default: Remove) A virus or unwanted program was found! Move to quarantine (moved 3 out of 7 detections) Virus found JS/Generic and Corrupted executable file [the latter is not relevant] Moved to quarantine: HTML/rug.A.3, Eicar-TestSignature, JAVA/Exdoer.ED, Detected: JAVA/Exdoer.EC, JAVA/Exdoer.EB, EXP/2010-0840.I, JAVA/Exdoer.ckl Page 52 of 106 Compromised Blocked (1) Security Essentials detected 3 potential threats that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: Exploit:JS/Blacole.A, TrojanDownloader:HTML/Adodb.gen!A; PWS:Win32/Sinowal.gen!Y. Recommended action: Remove.; (2) Security Essentials detected 2 potential threats that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: PWS:Win32/Sinowal.gen!Y. Recommended action: Remove. Norton blocked an attack by:Web Attack : Zombie Toolkit Website Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. Services and Controller app was temporarily allowed since it locked the screen and messages could not be displayed. Do you trust this application? Malicious URL blocked. Avast! Network Shield has blocked a harmful site. Infection: URL:Mal 1)Trojan horse detected, 2)Multiple threat detection: Trojan horse Generic23.BOPB (Result: Infected), Virus found JS/Generic (Result: Infected) [default: Remove all unhealed] Neutralized Toaster Defended NIS Complete Reme Remediation diation 17 Threat Report (manual) Effect (intro) (1) Removed; (2) Removed (after required reboot) Effect (manual) Alert (intro) pop-up (2x) Alert (manual) Product MSE Threat Report (intro) Incident 17 1 1 1 1 1 PC Anti-Virus Protection 2012 n/a n/a 1 1 Number of infected objects: 0 n/a n/a Page 53 of 106 1 Compromised 1)Terminated - quarantined, 2)Deleted n/a Neutralized 1)Toaster, 2)Toaster Defended ESS Complete Reme Remediation diation 18 BitDefender 2011. This web page has been blocked by BitDefender Antivirus Real-time Protection! The web page blocked by BitDefender included objects that were wither infected or likely to be infected with a virus. Your system has NOT been infected. 1)Threat: JS/Exploit.Pdfka.PAE.Gen trojan Connection terminated - quarantined 2)Threat: A variant of Win32/Kryptik.QKM trojan Cleaned by deleting Threat Report (manual) Effect (intro) Blocked Effect (manual) Alert (intro) Warning on the browser Alert (manual) Product BDF Threat Report (intro) Incident 18 PC Anti-Virus Protection 2012 none none (see note) Scan Completed. No Viruses, spyware or other risks were found. Page 54 of 106 1 1 1 Compromised Removed (3x); Access Denied (2x) (1) Virus alert. An attempt was made to access an infected file. Virus: JS:ScriptDC-inf[Trj] (EngineB). File: index.dat. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes.; (2) File/object: ProcessMonitorLo g.PML (JS:ScripDC-inf [Trj] (Engine B)); index.dat (JS:ScriptDC-inf [Trj] (Engine B)); jar_cache50224.tm p (Gen:Variant.Kazy. 31040 (Engine A)) Neutralized toaster (5x) (1) Disinfected; (2) Disinfected (see note) Defended K7 (1) pop-up; (2) report Complete Reme Remediation diation 18 (1) Virus alert. An attempt was made to access an infected file. Virus:JS:Pdfka-BAH [Expl] (Engine B). File:10bb9[1].pdf. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes.; (2) Virus alert. An attempt was made to access an infected file. Virus: Gen:Variant.Kazy.31040 (Engine A). File: 0.3066005932720315.exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. (3) Virus alert. An attempt was made to access an infected file. Virus: Gen:Variant.Kazy.31040 (Engine A). File: readme[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. (4) Virus alert. An attempt was made to access an infected file. Virus: Gen:Variant.Kazy.31040 (Engine A). File: iexplore.exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes.; (5) Virus alert. An attempt was made to access an infected file. Virus: Gen:Variant.Kazy.31040 (Engine A). File: exe.exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes.; (6) Virus alert. An attempt was made to access an infected file. Virus: Gen:Variant.Kazy.31040 (Engine A). File: file.dll. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. High Security Risk Found! Riskware (0015e4f01) (5x) Threat Report (manual) Effect (intro) Disinfected (6x) Effect (manual) Alert (intro) pop-up (6x) Alert (manual) Product GDA Threat Report (intro) Incident 18 18 MSE pop-up Removed 18 NIS Toaster Blocked 18 TIS Browser Blocked 18 PCT Pop up Allow 19 AVA Toaster Blocked 19 AVG Pop up Quarantine PC Anti-Virus Protection 2012 na na na 1 1 none none (see note) Security Essentials detected 4 potential threats that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: Exploit:JS/Blacole.A, TrojanDownloader:HTML/Adodb.gen!A; PWS:Win32/Sinowal.gen!Y; Exploit:Win32/Pdfjsc.RF. Recommended action: Remove. Norton blocked an attack by:Web Attack : Zombie Toolkit Website Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. Services and Controller app was temporarily allowed since it locked the screen and messages could not be displayed. Do you trust this application? na na Viruses, Trojans, and Cookies Removed: CookieInsightexpres, CookieDoubleclick, Cookie-Atdmt na 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 Pop up Removed Malicious URL blocked. Avast! Network Shield has blocked a harmful site. Infection: URL:Mal Threat detected! Threat name: Virus found JS/Generic Detected on open. (default: Move to Vault) n/a n/a There are 1 threat and 3 infections in your computer. HeurEngine.Suspic ious.High n/a Infection: 1, removed and healed; Warning: 1, removed and healed Moved to Virus Vault Page 55 of 106 Virus found JS/Generic and Corrupted executable file [the latter is not relevant] Compromised none (see note) (1) Access Denied. The request URL cannot be provided. URL: http:// hdjwuy2gvn DOT com / index DOT php?tp=001e4bb7b4d7333d; (2) Denied: HEUR:Trojan.Script.Generic none Neutralized none Defended MIS Complete Reme Remediation diation 18 Threat Report (manual) Effect (intro) (1) Access Denied; (2) Denied Effect (manual) Alert (intro) (1) browser; (2) toaster Alert (manual) Product KIS Threat Report (intro) Incident 18 1 1 1 1 1 1)Guard: Malware found - AntiVir Guard detected 2 viruses or unwanted programs. Access was denied. Please select a further action: (default: Remove), 2)AntiVir Guard detected 2 viruses or unwanted programs. Access was denied. Please select a further action: (default: Remove) A virus or unwanted program was found! Move to quarantine (moved 3 out of 7 detections) 19 BDF 1)Toaster, 2)Toaster 1)Blocked, 2)Deleted No threats were found. No further action is necessary. n/a 19 ESS 1)Warning on the browser, 2)Toaster, 3)Toaster Blocked 1)BitDefender has blocked multiple viruses! Virus Name: Gen:Variant.Kazy.31040 (File access was blocked), Virus Name: Gen:Varian.Kazy.31040 (File access was blocked). The infected objects have been treated. Your PC is protected!, 2)BitDefender has blocked multiple viruses! Virus Name: Gen:Variant.Kazy.31040 (File access was blocked), Virus Name: Gen:Varian.Kazy.31040 (File access was deleted). To remove this file and complete the cleaning process, you must reboot your system. The infected objects have been treated. Your PC is protected! 1)Access denied! Access to the web page was blocked by ESET Smart Security. The web page is on the list of websites with potentially dangerous content. 2)Address has been blocked. 3)Address has been blocked. Moved to quarantine: HTML/rug.A.3, Eicar-TestSignature, JAVA/Exdoer.ED, Detected: JAVA/Exdoer.EC, JAVA/Exdoer.EB, EXP/2010-0840.I, JAVA/Exdoer.ckl n/a n/a n/a n/a PC Anti-Virus Protection 2012 Page 56 of 106 Compromised Effect (manual) Removed Neutralized Alert (manual) 1)Toaster, 2)Toaster Defended Effect (intro) AVI Complete Reme Remediation diation Alert (intro) Threat Report (manual) Product Threat Report (intro) Incident 19 1 1 1 1 19 KIS (1) browser; (2) toaster (1) Access Denied; (2) Denied 19 MIS none none (see note) PC Anti-Virus Protection 2012 none (see note) none 1 none none (see note) (1) Access Denied. The request URL cannot be provided. URL: http:// 4uiokwnbe DOT com / index DOT php?tp=001e4bb7b4d7333d; (2) Denied: http:// 4uiokwnbe DOT com / index DOT php?tp=001e4bb7b4d7333d and http:// 4uiokwnbe DOT com / favicon DOT ico (analysis using the database of suspicious URLs) none na na Scan Completed. No Viruses, spyware or other risks were found. na none none (see note) Page 57 of 106 Viruses, Trojans, and Cookies Removed: CookieInsightexpres, CookieDoubleclick, Cookie-Atdmt Compromised none (see note) none Neutralized none (1-2) Virus alert. An attempt was made to access an infected file. Virus: Gen:Variant.Kazy.31040 (Engine A). File: readme.exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes.(2x); (3) Virus alert. An attempt was made to access an infected file. Virus: Gen:Variant.Kazy.31040 (Engine A). File: file.dll. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes; (4) Virus alert. An attempt was made to access an infected file. Virus: Gen:Variant.Kazy.31040 (Engine A). File: exe.exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes none Defended K7 Complete Reme Remediation diation 19 Threat Report (manual) Effect (intro) Disinfected (4x) Effect (manual) Alert (intro) pop-up (4x) Alert (manual) Product GDA Threat Report (intro) Incident 19 1 1 1 1 1 19 TIS Browser Blocked 19 PCT Pop up Allow 20 AVA Toaster Blocked 20 AVG Pop up Quarantine 20 AVI 1)Toaster, 2)Toaster Removed PC Anti-Virus Protection 2012 na na na 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 none none none n/a n/a n/a Infection: 1, removed and healed; Warning: 1, removed and healed Moved to Virus Vault 1)Guard: Malware found - AntiVir Guard detected 2 viruses or unwanted programs. Access was denied. Please select a further action: (default: Remove), 2)AntiVir Guard detected 2 viruses or unwanted programs. Access was denied. Please select a further action: (default: Remove) A virus or unwanted program was found! Move to quarantine (moved 3 out of 7 detections) Virus found JS/Generic and Corrupted executable file [the latter is not relevant] Moved to quarantine: HTML/rug.A.3, Eicar-TestSignature, JAVA/Exdoer.ED, Detected: JAVA/Exdoer.EC, JAVA/Exdoer.EB, EXP/2010-0840.I, JAVA/Exdoer.ckl Page 58 of 106 Compromised Blocked Security Essentials detected 2 potential threats that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: TrojanDownloader:HTML/Adodb.gen!A; PWS:Win32/Sinowal.gen!Y. Recommended action: Remove. Norton blocked an attack by:Web Attack : Zombie Toolkit Website Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. Services and Controller app was temporarily allowed since it locked the screen and messages could not be displayed. Do you trust this application? Malicious URL blocked. Avast! Network Shield has blocked a harmful site. Infection: URL:Mal Threat detected! Threat name: Virus found JS/Generic Detected on open. (default: Move to Vault) Neutralized Toaster Defended NIS Complete Reme Remediation diation 19 Threat Report (manual) Effect (intro) Removed Effect (manual) Alert (intro) pop-up Alert (manual) Product MSE Threat Report (intro) Incident 19 1 1 1 1 1 Disinfected (4x) PC Anti-Virus Protection 2012 n/a n/a n/a n/a 1 (1) Virus alert. An attempt was made to access an infected file. Virus: Gen:Variant.Kazy.31040 (Engine A). File: info[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes.(2x); (2) Virus alert. An attempt was made to access an infected file. Virus: Gen:Variant.Kazy.31040 (Engine A). File: readme[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes; (3) Virus alert. An attempt was made to access an infected file. Virus: Gen:Variant.Kazy.31040 (Engine A). File: file.dll. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes; (4) Virus alert. An attempt was made to access an infected file. Virus: Gen:Variant.Kazy.31040 (Engine A). File: exe.exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes none none (see note) none 1 Page 59 of 106 1 1 1 Compromised GDA n/a Neutralized Blocked 20 1)Warning on the browser, 2)Toaster, 3)Toaster pop-up (4x) No threats were found. No further action is necessary. Defended ESS 1)BitDefender has blocked multiple viruses! 2)BitDefender has blocked multiple viruses! Virus Name: Gen:Variant.Kazy.31040 (File access was blocked), Virus Name: Gen:Varian.Kazy.31040 (File access was blocked). The infected objects have been treated. Your PC is protected!, 3)BitDefender has blocked multiple viruses! Virus Name: Gen:Variant.Kazy.31040 (File access was blocked), Virus Name: Gen:Varian.Kazy.31040 (File access was deleted). To remove this file and complete the cleaning process, you must reboot your system. The infected objects have been treated. Your PC is protected! 1)Access denied! Access to the web page was blocked by ESET Smart Security. The web page is on the list of websites with potentially dangerous content. 2)Address has been blocked. 3)Address has been blocked. Complete Reme Remediation diation 20 Threat Report (manual) Effect (intro) Blocked Effect (manual) Alert (intro) 1)Toaster, 2)Toaster, 3)Toaster Alert (manual) Product BDF Threat Report (intro) Incident 20 Alert (manual) Effect (manual) none none (see note) 20 KIS (1) browser; (2) toaster (1) Access Denied; (2) Denied na na 20 MIS none none (see note) (1) Access Denied. The request URL cannot be provided. URL: http://kdjeluhebn DOT com / index DOT php?tp=001e4bb7b4d7333d; (2) Denied: http://kdjeluhebn DOT com / index DOT php?tp=001e4bb7b4d7333d and http://kdjeluhebn DOT com / favicon DOT ico (analysis using the database of suspicious URLs) none none none (see note) 20 MSE pop-up (2x) Removed (2x) report Removed 20 NIS Toaster Blocked n/a n/a n/a 1 1 20 TIS Browser Blocked n/a n/a n/a 1 1 20 PCT Pop up Allow none none none 21 AVA Toaster Blocked (1) Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: TrojanDownloader:HTML/Adodb.gen!A. Recommended action: Remove.; (2) Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: PWS:Win32/Sinowal.gen!Y. Recommended action: Remove. Norton blocked an attack by:Web Attack : Zombie Toolkit Website Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. Services and Controller app was temporarily allowed since it locked the screen and messages could not be displayed. Do you trust this application? Malware blocked. Avast! File System Shield has blocked a threat. n/a n/a n/a Page 60 of 106 Scan Completed. No Viruses, spyware or other risks were found. na Compromised Threat Report (intro) none Neutralized Effect (intro) none (see note) Defended Alert (intro) none Complete Reme Remediation diation Product K7 PC Anti-Virus Protection 2012 Threat Report (manual) Incident 20 1 1 1 Viruses, Trojans, and Cookies Removed: CookieInsightexpres, CookieDoubleclick, Cookie-Atdmt Exploit: Java/CVE2010-0840.EW 1 1 1 1 1 21 21 ESS GDA Toaster pop-up Blocked Disinfected 21 K7 pop-up (2x) (1) Allowed access to the Internet; (2) Blocked (see note) 21 KIS toaster (3x) Deleted 21 MIS toaster Removed 21 MSE pop-up Removed 21 NIS Toaster Removed 21 TIS Browser Blocked PC Anti-Virus Protection 2012 n/a n/a 1 1 n/a Solved issues: 1 n/a Deleted n/a Cookie.DoubleClic k 1 1 n/a na n/a na n/a na 1 1 none none (see note) Scan Completed. No Viruses, spyware or other risks were found. na na na 1 1 na na na 1 1 na na na 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 Page 61 of 106 Compromised none Blocked n/a Neutralized none Toaster Defended AVI BDF Complete Reme Remediation diation 21 21 1)Threat detected! Threat name: Win32:Malware-gen, Category: Malware, Description: This is a known piece of Malware (malicious software). It is recommended that you quarantine this threat. 2)Threat detected! Trojan horse Generic23.BJGC Detected on open. (default: Move to Vault) none BitDefender has blocked a virus! Virus name: Gen:Trojan.Crypt.Delf.F.GGW@a4NSXwkG Location: Cobranca_boleto[1].exe Access to this file has been denied. Address has been blocked. Virus alert. An attempt was made to access an infected file. Virus: Gen:Trojan.Crypt.Delf.F.GGW@a4NSXwkG (Engine A). File: Cobranca_boleto[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. (1) Application is accessing the Internet. The program Cobranca_boleto[1].exe is connection to a network. Developer name: Not Available. Default option: Allow; (2) System monitor alert. New AutoStart Entry Found! A new program has been added to run atuomatically whenever Windows boots up. Default option: Block Always. (1) Detected: Trojan.Win32.Scar.ehai; (2) Backed up: Trojan.Win32.Scar.eha ; (3) Will be deleted on reboot: Trojan.Win32.Scar.ehai Trojan Removed. McAfee detected and automatically removed a Trojan from your PC. No further action is needed. Detected: Generic BackDoor!djb (Trojan) Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: Backdoor:Win32/Sodager.B. Recommended action: Remove. cobranca_boleto[1].exe is not safe and has been removed. Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. Threat Report (manual) Effect (intro) Quarantine Effect (manual) Alert (intro) 1)Pop up, 2)Pop up Alert (manual) Product AVG Threat Report (intro) Incident 21 1 1 1 1 22 AVG Pop up Quarantine 22 22 AVI BDF none Toaster none Blocked 22 ESS Toaster 22 GDA pop-up Terminated Quarantined Disinfected 22 K7 toaster 22 KIS (1) browser; (2) toaster 22 MIS none none (see note) 22 MSE none none (see note) Access denied (1) Access Denied; (2) Denied PC Anti-Virus Protection 2012 n/a n/a n/a 1 1 n/a n/a n/a 1 1 Warning: 1, Removed and healed Moved to Virus Vault Corrupted executable file n/a n/a n/a n/a n/a n/a 1 1 1 1 n/a n/a n/a 1 1 na na na 1 1 na na na 1 1 (1) Access Denied. The request URL cannot be provided. URL: http:// 64 DOT 95 DOT 243 DOT 111 / descarga DOT php; (2) Denied: http:// 64 DOT 95 DOT 243 DOT 111 / descarga DOT php and http:// 64 DOT 95 DOT 243 DOT 111 / favicon DOT ico (analysis using the database of suspicious URLs) none na na na 1 1 none none (see note) none none none (see note) Viruses, Trojans, and Cookies Removed: CookieInsightexpres, CookieDoubleclick, Cookie-Atdmt Scan completed on 155866 items. No threats were detected on your computer during this scan. Page 62 of 106 Compromised Blocked 1) Cobranca_boleto[1] is trying to access the internet. Do you trust this application. 2) Internet Security has blocked access to the bad website. Malicious URL blocked. Avast! Network Shield has blocked a harmful site. Infection: URL:Mal Threat detected. Threat name: RAR.Qhost.c Category: Trojan. Description: This is a known Trojan/Backdoor. It is recommended that you quarantine this threat. (default: Move to Vault) none BitDefender has blocked a virus! Virus name: Trojan.Qhost.LYG Location: postal_amor.avi[1].exe Access to this file has been denied. Threat: Win32/Qhost trojan Connection terminated quarantined Virus alert. An attempt was made to access an infected file. Virus: Trojan.Qhost.LYG (Engine A). File: postal_amor.avi[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. High Security Risk Found! Trojan (00020d971) Neutralized Toaster Defended AVA Complete Reme Remediation diation 22 Threat Report (manual) Effect (intro) 1) Yes 2) Blocked Effect (manual) Alert (intro) 1)Pop up 2) Pop Up Alert (manual) Product PCT Threat Report (intro) Incident 21 1 1 1 23 23 AVA AVG none none none none 23 AVI Toaster Removed 23 BDF Toaster Blocked 23 23 ESS GDA Toaster pop-up Blocked Disinfected 23 K7 toaster 23 KIS none 23 MIS toaster Access denied none (see note) Removed 23 MSE pop-up Removed (after required reboot) 23 NIS Toaster Removed PC Anti-Virus Protection 2012 none n/a none n/a 1 1 n/a n/a n/a 1 1 No threat found Warning: 1, Removed and healed n/a n/a Moved to Virus Vault n/a Corrupted executable file n/a n/a 1 1 n/a n/a n/a 1 1 n/a na n/a na n/a na 1 1 1 1 na na na 1 1 none none none none Potentially Unwanted Program Blocked. McAfee prevented a potentially unwanted program from running. Protect your PC by only allowing programs you trust. Potentially unwanted programs can compromise your privacy or security. They can include spyware, adware, and dialers, and can be downloaded with the programs you want. Name: Adware-HotBar.d. Default option: Remove. Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: Adware:Win32/Hotbar. Alert level: Medium. Default option: Remove vlcsetup[1].exe is not safe and has been removed. na na na 1 1 na na na 1 1 n/a n/a n/a 1 1 Guard: Malware found. A virus or unwanted program 'TR/Spy.Gen4' was found in file VLCSetup[1].exe Access to file was denied. Please select a further action: (default: Remove) BitDefender has blocked a virus! Virus name: Gen:Variant.Adware.Hotbar1 Location: VLCSetup[1].exe Access to this file has been denied. Address has been blocked. Virus alert. An attempt was made to access an infected file. Virus: Gen:Variant.Adware.Hotbar.1 (Engine A). File: VLCSetup[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. High Security Risk Found! Adware (00234eb41) Page 63 of 106 Compromised Quarantine none n/a postal_amor.avi[1].exe is safe Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. Behaviour Guard. Threat Name: POSTAL_AMOR.AVI[1].exe none none Neutralized Pop up Defended PCT Complete Reme Remediation diation 22 Threat Report (manual) Effect (intro) Safe Blocked Effect (manual) Alert (intro) Toaster Browser Alert (manual) Product NIS TIS Threat Report (intro) Incident 22 22 1 1 1 1 24 AVA Toaster Blocked 24 AVG Pop up Quarantine 24 AVI Toaster Removed 24 BDF Toaster Blocked 24 ESS Blocked 24 GDA 1)Warning on the browser, 2)Toaster pop-up 24 K7 toaster 24 KIS (1) browser; (2) toaster Access denied (1) Access Denied; (2) Denied 24 MIS toaster Removed Disinfected PC Anti-Virus Protection 2012 n/a n/a n/a 1 1 Pop up Removed Malicious URL blocked. Avast! Network Shield has blocked a harmful site. Infection: URL:Mal Threat detected! Threat name: Trojan horse Generic23.BKUI Detected on open. (default: Move to Vault) Guard: Malware found. A virus or unwanted program 'TR/Kazy.30791.2' was found in file readme[1].exe Access to file was denied. Please select a further action: (default: Remove) BitDefender has blocked a virus! Virus name: Gen:Variant.Kazy.30791 Location: readme[1].exe Access to this file has been denied. 1)Access denied! Access to the web page was blocked by ESET Smart Security. The web page is on the list of websites with potentially dangerous content. 2)Address has been blocked. Virus alert. An attempt was made to access an infected file. Virus: Gen:VariantKazy.30791 (Engine A). File: readme[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. High Security Risk Found! Spyware (00290e351) n/a n/a There are 1 threat and 3 infections in your computer.VLCSetu p[1].exe n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 na na na 1 1 na na na 1 1 (1) Access Denied. The request URL cannot be provided. URL: http:// kdbhhhgsdjsb DOT cx DOT cc / k DOT php?f=116%26e=1; (2) Denied: http:// kdbhhhgsdjsb DOT cx DOT cc / k DOT php?f=116%26e=1 and http:// kdbhhhgsdjsb DOT cx DOT cc / favicon DOT ico (analysis using the database of suspicious URLs) Trojan Removed. McAfee detected and automatically removed a Trojan from your PC. No further action is needed. Detected: Artemis!42B87CD69202 (Trojan) na na na 1 1 na na na 1 1 Page 64 of 106 1 Compromised none Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. none Neutralized none Defended PCT Complete Reme Remediation diation 23 Threat Report (manual) Effect (intro) Blocked Effect (manual) Alert (intro) Browser Alert (manual) Product TIS Threat Report (intro) Incident 23 24 PCT 1)Pop up 2) Toaster 1)Block 2)Removed 25 AVA Toaster Blocked 25 AVG Pop up Removed 25 25 AVI BDF none Toaster none Blocked 25 ESS Blocked 25 GDA 1)Warning on the browser, 2)Toaster (1) popup; (2) dialogue box Disinfected (after required reboot) PC Anti-Virus Protection 2012 na na 1 1 n/a n/a n/a n/a n/a n/a 1 1 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a n/a n/a n/a n/a n/a n/a 1 1 1 1 n/a n/a n/a 1 1 na na na 1 1 Page 65 of 106 Compromised Removed Blocked na Neutralized Toaster Browser Defended NIS TIS Complete Reme Remediation diation 24 24 Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: PWS:Win32.Zbot.gen!AF. Recommended action: Remove. readme[1].exe is not safe and has been removed. Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. 1)Internet Security has blocked the high risk threat Trojan.Gen 2)IntelliGuard was enabled and 1 detected infections were successfully removed. Malicious URL blocked. Avast! Network Shield has blocked a harmful site. Infection: URL:Mal Threat detected. Threat name: TR/Crypt.XPACK.Gen3 Category: Unknown. Description: This is a potentially unwanted application. These are programs that computer users wish to be made aware of. These programs include applications that have an impact on security, privacy, resource consumption, or are associated with other security risks. These programs can show a pattern of installation without user permission or notice on a system or be deemed to be separate and different from the application installed. (default: Move to Vault) none BitDefender has blocked a virus! Virus name: Trojan.Generic.KD.294205 Location: info[1].exe Access to this file has been denied. 1)Access denied! Access to the web page was blocked by ESET Smart Security. The web page is on the list of websites with potentially dangerous content. 2)Address has been blocked. (1) Virus alert. An attempt was made to access an infected file. Virus: Trojan.Generic.KD.294205 (Engine A). File: readme[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. (2) Unable to place file in quarantine because access is blocked. The file will be deleted next time the system restarts! Threat Report (manual) Effect (intro) Removed Effect (manual) Alert (intro) pop-up Alert (manual) Product MSE Threat Report (intro) Incident 24 1 toaster Removed 25 MSE pop-up Removed 25 NIS Toaster Blocked 25 TIS Browser Blocked 25 PCT Toaster Quarantine 26 AVA Toaster Blocked 26 AVG Pop up Quarantine 26 26 AVI BDF none Toaster none Blocked 26 ESS 1)Warning on the browser, 2)Toaster Blocked PC Anti-Virus Protection 2012 na na na 1 1 (1) Access Denied. The request URL cannot be provided. URL: http:// check DOT couponandfreebiemom DOT com / d DOT php?f=21&e=5; (2) Denied: http:// check DOT couponandfreebiemom DOT com / d DOT php?f=21&e=5 and http:// check DOT couponandfreebiemom DOT com / favicon DOT ico (analysis using the database of suspicious URLs) Trojan Removed. McAfee detected and automatically removed a Trojan from your PC. No further action is needed. Detected: Artemis!F305D1C09F08 (Trojan) Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: Rogue:Win32/FakeRean. Recommended action: Remove. Norton blocked an attack by:Web Attack : Zombie Toolkit Website Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. Behaviour Guard detected suspicious activity in INFO[1].exe Malicious URL blocked. Avast! Network Shield has blocked a harmful site. Infection: URL:Mal Threat detected! Threat name: Trojan horse Generic4_c.QSF Detected on open. (default: Move to Vault) none BitDefender has blocked a virus! Virus name: Gen:Variant.Adware.Torpump.1 Location: keygen_official[1].exe Access to this file has been denied. 1)Access denied! Access to the web page was blocked by ESET Smart Security. The web page is on the list of websites with potentially dangerous content. 2)Address has been blocked. na na na 1 1 na na na 1 1 na na na 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a Solved issues: 1 n/a Deleted n/a Cookie.DoubleClic k 1 1 n/a n/a n/a 1 Page 66 of 106 Compromised MIS High Security Risk Found! Trojan (0001140e1) Neutralized 25 Defended (1) browser; (2) toaster Complete Reme Remediation diation KIS Threat Report (manual) Effect (intro) 25 Access denied (1) Access Denied; (2) Denied Effect (manual) Alert (intro) toaster Alert (manual) Product K7 Threat Report (intro) Incident 25 1 1 Threat Report (manual) Complete Reme Remediation diation Defended na na 1 1 (1) Access Denied. The request URL cannot be provided. URL: http:// 100gigabitdownload DOT com / getwinpump<...>; (2) Denied: http:// 100gigabitdownload DOT com / getwinpump?q=hotel%20imperium%20keygen%20officia l and http:// 100gigabitdownload DOT com / favicon DOT ico (analysis using the database of phishing URLs) Program Wants Internet Access. McAfee detected a program on your PC that is trying to accept incoming connections from the Internet. Protect your PC by only allowing Internet access for programs you trus. Program: pumpa.exe. Default option: Allow always. na na na 1 1 none none (see note) none (see note) none none none (see note) Toaster Blocked n/a n/a 1 1 TIS Browser Blocked n/a n/a n/a 1 1 26 PCT Yes none none none 27 AVA 1)Pop up 2) Pop Up Toaster n/a n/a n/a 1 1 27 AVG Pop up Quarantine n/a n/a n/a 1 1 27 AVI none none Norton blocked an attack by:Web Attack : Zombie Toolkit Website Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. 1)Hotel_imperium_keygen_official is trying to access the internet. 2) WinPump is trying to access the internet. Malicious URL blocked. Avast! Network Shield has blocked a harmful site. Infection: URL:Mal Threat detected! Threat name: Trojan horse SHeur3.CIUF Detected on open. (default: Move to Vault) none Viruses, Trojans, and Cookies Removed: CookieInsightexpres, CookieDoubleclick, Cookie-Atdmt Scan completed on 161641 items. No threats were detected on your computer during this scan. n/a n/a n/a n/a 1 1 Disinfected 26 K7 toaster 26 KIS (1) browser; (2) toaster Access denied (1) Access Denied; (2) Denied 26 MIS pop-up Allowed access to the Internet (see note) 26 MSE none 26 NIS 26 Blocked PC Anti-Virus Protection 2012 Page 67 of 106 Compromised Effect (manual) na pop-up Neutralized Alert (manual) 1 GDA Threat Report (intro) 1 Effect (intro) na Alert (intro) na Product na Incident Virus alert. An attempt was made to access an infected file. Virus: Gen:Variant.Adware.Torpump.1 (Engine A). File: hotel_imperium_keygen_official[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. High Security Risk Found! Riskware (0015e4f21) 26 1 1 1 Threat Report (manual) Complete Reme Remediation diation Defended n/a n/a 1 1 na na na 1 1 none none (see note) Denied (2x) Denied: Trojan-Downloader.Java.Agent.au (2x) na na Scan Completed. No Viruses, spyware or other risks were found. na Removed (more than 10x) see note Trojan Removed. McAfee detected and automatically removed a Trojan from your PC. No further action is needed. Detected: Artemis!FE89D25ABBBA (Trojan) (more than 10x) report Quarantined pop-up Removed na NIS TIS none Browser none Blocked 27 PCT Pop up Blocked 28 28 AVA AVG none none none none Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: TrojanDownloader:Java/OpenConnection.AO. Recommended action: Remove. none Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. Internet Security has blocked the high risk threat Trojan.ADH. none none 28 AVI Toaster Removed Blocked 27 ESS Toaster 27 GDA pop-up Terminated Quarantined Blocked 27 K7 none none (see note) 27 KIS 27 MIS toaster (2x) toaster (more than 10x) 27 MSE 27 27 PC Anti-Virus Protection 2012 Guard: Malware found. A virus or unwanted program 'TR/Spy.Gen4' was found in file VLCSetup[1].exe Access to file was denied. Please select a further action: (default: Remove) 1 1 1 1 na Viruses, Trojans, and Cookies Quarantined: Artemis!FE89D25A BBBA; Downloader-BCS na 1 1 n/a n/a n/a n/a n/a n/a 1 1 1 1 n/a n/a n/a 1 1 No threat found Warning: 1, Removed and healed n/a n/a Moved to Virus Vault n/a Corrupted executable file n/a n/a Page 68 of 106 Compromised Effect (manual) n/a Toaster Neutralized Alert (manual) 1 BDF Threat Report (intro) 1 Effect (intro) n/a Alert (intro) n/a Product n/a Incident BitDefender has blocked a virus! Virus name: Trojan.Generic.6276009 Location: javatmp11055.com Access to this file has been denied. Threat: Java/TrojanDownloader.Agent.NBN trojan Connection terminated -quarantined Virus alert. An attempt was made to access an infected file. Virus: Java.Trojan.Downloader.OpenConnection.C (Engine A). File: jar_cache56703.tmp. Default option: Block file access none 27 1 1 1 1 1 28 K7 toaster 28 KIS none 28 MIS toaster Access denied none (see note) Removed 28 MSE none none (see note) 28 28 NIS TIS Toaster Browser Removed Blocked 28 PCT none none 29 AVA Toaster Blocked 29 AVG none none PC Anti-Virus Protection 2012 n/a n/a n/a 1 1 n/a na n/a na n/a na 1 1 1 1 na na na 1 1 none none none none Potentially Unwanted Program Blocked. McAfee prevented a potentially unwanted program from running. Protect your PC by only allowing programs you trust. Potentially unwanted programs can compromise your privacy or security. They can include spyware, adware, and dialers, and can be downloaded with the programs you want. Name: Adware-HotBar.d. Default option: Remove. none na na na none none (see note) VLCSectup[1].exe is not safe and has been removed. Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. none n/a n/a n/a n/a Scan completed on 179388 items. No threats were detected on your computer during this scan. n/a n/a Pop up Removed Malicious URL blocked. Avast! Network Shield has blocked a harmful site. Infection: URL:Mal none n/a n/a There are 1 threat and 3 infections in your computer.VLCSetu p[1].exe n/a Warning: 1, Removed and healed Moved to Virus Vault Corrupted executable file Page 69 of 106 Compromised Blocked Disinfected BitDefender has blocked a virus! Virus name: Gen:Variant.Adware.Hotbar1 Location: VLCSetup[1].exe Access to this file has been denied. Address has been blocked. Virus alert. An attempt was made to access an infected file. Virus:Gen:Varaint.Adware.Hotbar.1 (Engine A). File: VLCSetup[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. High Security Risk Found! Adware (00234eb41) Neutralized Toaster pop-up Defended ESS GDA Complete Reme Remediation diation 28 28 Threat Report (manual) Effect (intro) Blocked Effect (manual) Alert (intro) Toaster Alert (manual) Product BDF Threat Report (intro) Incident 28 1 1 1 1 1 1 1 1 1 1 1 1 Threat Report (manual) Complete Reme Remediation diation Defended n/a 1 1 n/a n/a n/a 1 1 na na na 1 1 na na na 1 1 Denied (2x) Denied: Trojan-Downloader.Java.Agent.dh (2x) na na na 1 1 none (see note) none report Quarantined pop-up Removed na na 1 1 NIS TIS Toaster Browser Removed Blocked n/a n/a n/a n/a n/a n/a 1 1 1 1 PCT AVA none Toaster none Blocked Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: TrojanDownloader:Java/OpenConnection.MY. Recommended action: Remove. JavaLoad[1].exe is not safe and has been removed. Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. none Malicious URL blocked. Avast! Network Shield has blocked a harmful site. Infection: URL:Mal Viruses, Trojans, and Cookies Quarantined: Downloader-BCS na none n/a none n/a none n/a 1 1 Removed 29 BDF Toaster Blocked 29 ESS Toaster 29 GDA pop-up Terminated Quarantined Disinfected 29 K7 29 KIS 29 MIS toaster (2x) toaster (2x) none 29 MSE 29 29 29 30 PC Anti-Virus Protection 2012 Page 70 of 106 Compromised Effect (manual) n/a 1)Toaster, 2)Toaster Neutralized Alert (manual) n/a AVI Threat Report (intro) 1 Effect (intro) 1 Alert (intro) n/a Product n/a Incident n/a Removed (2x) 1)Guard: Malware found. A virus or unwanted program 'WORM/Rebhip.A.3410' was found in file JavaLoad[1].exe Access to file was denied. Please select a further action: (default: Remove), 2)Guard: Malware found. A virus or unwanted program 'WORM/Rebhip.A.3410' was found in file jar_cache2670.tmp Access to file was denied. Please select a further action: (default: Remove) BitDefender has blocked a virus! Virus name: Trojan.DownLoader.Java.C Location: jar_cache37809.tmp Access to this file has been denied. Threat: Java/TrojanDownloader.Agent.NCJ trojan Connection terminated -quarantined Virus alert. An attempt was made to access an infected file. Virus: Trojan.Downloader.Java.C (Engine A). File: jar_cache64469.tmp. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. High Security Risk Found! Trojan (00029332e1) (2x) 29 1 1 30 BDF Toaster Blocked 30 ESS Blocked 30 GDA 1)Warning on the browser, 2)Toaster, 3)Toaster pop-up 30 K7 toaster 30 KIS (1) browser; (2) toaster Access denied (1) Access Denied; (2) Denied Disinfected PC Anti-Virus Protection 2012 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 Virus alert. An attempt was made to access an infected file. Virus: Trojan.Generic.KD.292675 (Engine A). File: contact[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. High Security Risk Found! Riskware (0015e4f01) na na na 1 1 na na na 1 1 (1) Access Denied. The request URL cannot be provided. URL: http:// securepaid DOT biz / verified / d DOT php?f=21&e=3; (2) Denied: TrojanDropper.Win32.Dapato.frn na na na 1 1 Page 71 of 106 Compromised Removed Threat detected! Threat name: Trojan horse Downloader.VB.OSV Detected on open. (default: Move to Vault) Guard: Malware found. A virus or unwanted program 'TR/Dldr.Zbot.G' was found in file contacts[1].exe Access to file was denied. Please select a further action: (default: Remove) BitDefender has blocked a virus! Virus name: Trojan.Generic.KD.292675 Location: contacts[1].exe Access to this file has been denied. 1)Access denied! Access to the web page was blocked by ESET Smart Security. The web page is on the list of websites with potentially dangerous content. 2)Address has been blocked. 3)Address has been blocked. Neutralized Toaster Defended AVI Complete Reme Remediation diation 30 Threat Report (manual) Effect (intro) Quarantine Effect (manual) Alert (intro) Pop up Alert (manual) Product AVG Threat Report (intro) Incident 30 (1) report; (2) toaster; (3) pop-up (1) none (see note); (2) Buffer Overflow Prevented; (3) Removed (after required reboot) 30 MSE pop-up Removed na 30 NIS Toaster Blocked 30 TIS Browser Blocked Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: TrojanDownloader:Win32/Zbot.G. Recommended action: Remove. Norton blocked an attack by:Web Attack : Zombie Toolkit Website Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. PC Anti-Virus Protection 2012 na (1) McAfee did not detect any issues on your PC. No further action is required.; (2) Buffer Overflow Prevented. McAfee prevented a program from causing a buffer overflow on your PC (svchost.exe). Hackers can use buffer overflows to secretly run malicious programs, steal personal information, or hijack your PC. (3) Trojan Detected. McAfee detected an infected file on your PC. Restart yoru PC so we can fix it. Detected: FakeAlertFAB!3b80803DBA E4 (Trojan). na 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 Page 72 of 106 Compromised Effect (manual) (1) Trojan Removed. McAfee detected and automatically removed a Trojan from your PC. No further action is needed. Detected: FakeAlert.XPSpy (Trojan); (2) Trojan Removed. McAfee detected and automatically removed a Trojan from your PC. No further action is needed. Detected: Artemis!3B80803DBAE4 (Trojan); (3) Buffer Overflow Prevented. McAfee prevented a program from causing a buffer overflow on your PC (svchost.exe). Hackers can use buffer overflows to secretly run malicious programs, steal personal information, or hijack your PC. (4) Trojan Removed. McAfee detected and automatically removed a Trojan from your PC. No further action is needed. Detected: Artemis!3B80803DBAE4 (Trojan); (5) Trojan Removed. McAfee detected and automatically removed a Trojan from your PC. No further action is needed. Detected: Artemis!968246F56184 (Trojan); (6) Trojan Removed. McAfee detected and automatically removed a Trojan from your PC. No further action is needed. Detected: Artemis!8C42CF4C13F0 (Trojan) Neutralized Alert (manual) (1-2) Removed; (3) Buffer Overflow Prevented; (46) Removed Defended Effect (intro) toaster (6x) Complete Reme Remediation diation Alert (intro) MIS Threat Report (manual) Product Threat Report (intro) Incident 30 1 31 AVG Blocked 31 31 AVI BDF 1)Warning on the browser, 2)Pop up none Toaster 31 31 ESS GDA Toaster pop-up Blocked Disinfected 31 K7 toaster (3x) 31 KIS 31 MIS toaster (3x) (1) toaster; (2) toaster; (3) pop-up (1) Access denied; (2-3) Removed (2x) Denied (3x) none Blocked Removed (3x) (see note) PC Anti-Virus Protection 2012 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a n/a n/a n/a 1 1 1 1 n/a na n/a na n/a na 1 1 1 1 na na na 1 1 na na na 1 1 (1) Trojan Removed. McAfee detected and automatically removed a Trojan from your PC. No further action is needed. Detected: Artemis!ACB5F39F2C4E (Trojan); (2) Potentially Unwanted Program Blocked. McAfee prevented a potentially unwanted program from running. Protect your PC by only allowing programs you trust. Potentially unwanted programs can compromise your privacy or security. They can include spyware, adware, and dialers, and can be downloaded with the programs you want. Name: Generic PUP.x. Default option: Remove.; (3) Trojan Detected. McAfee detected an infected file on your PC. Restart your PC so we can fix it. Detected: AdClicker-BJ (Trojan) na na (see note) na Page 73 of 106 Compromised Blocked 1)Wahlen Werther is trying to access the internet. Do you trust this application? 2) IntelliGuard was enabled and 1 detected infections were successfully removed. Malicious URL blocked. Avast! Network Shield has blocked a harmful site. Infection: URL:Mal 1)Danger: Surf-Shield has detected active threats on this page and has blocked access for your protection. 2)Threat was blocked! File name: 7.htm Threat name: Exploit Exploitive IFrame Collection (type 1506) none BitDefender has blocked a virus! Virus name: Gen:Variant.Kazy.22992 Location: p[1].exe Access to this file has been denied. Address has been blocked. Virus alert. An attempt was made to access an infected file. Virus: JS:CVE-2010-0806-AP [Expl] (Engine B). File: ieee[1].jpg. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. (1) High Security Risk Found! Exploit (4fef863b0); (2) High Security Risk Found! Trojan (8b0117490); (3) High Security Risk Found! Exploit (4fef863b0) Denied: HEUR:Exploit.Script.Generic (3x) Neutralized Toaster Defended AVA Complete Reme Remediation diation 31 Threat Report (manual) Effect (intro) Yes Effect (manual) Alert (intro) 1)Pop up 2) Toaster Alert (manual) Product PCT Threat Report (intro) Incident 30 1 31 PCT 1)Pop up 2) Toaster Quarantine 32 AVA Toaster Blocked 32 AVG Pop up Quarantine 32 AVI Toaster Removed 32 BDF Toaster Blocked 32 32 ESS GDA Toaster pop-up Blocked Blocked 32 K7 pop-up (2x) 32 KIS toaster (1) Allowed access to the Internet; (2) Unable to delete Denied (see note) PC Anti-Virus Protection 2012 Address has been blocked. Virus alert. An attempt was made to access an infected file. Virus:Trojan.Generic.6334305 (Engine A). File: resulturl-setup[1].exe. Default option: Block file access (1) Application is accessing the Internet. The program resulturl178.exe is preparing to act as server on the network. Developer name: Not Available. Default option: Allow; (2) High Security Risk Found. Adware (0006f6b21) Denied: not-a-virus:Adware.Win32.Zwangi.heur na na 1 1 n/a n/a n/a n/a n/a n/a 1 1 1 1 n/a n/a n/a 1 1 No threat found n/a n/a Warning: 1, Removed and healed Moved to Virus Vault Corrupted executable file 1 A virus or unwanted program was found! Move to quarantine Moved to quarantine: EicarTest-Signature 1 Your attention is required to clean 1 threat(s) affecting 1 object(s). n/a na Ignore Trojan.Generic.633 4305 n/a na n/a na none none (see note) Scan Completed. No Viruses, spyware or other risks were found. none none (see note) none Page 74 of 106 Compromised none Blocked na Neutralized none Browser Defended NIS TIS Complete Reme Remediation diation 31 31 Security Essentials detected 2 potential threats that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: Exploit:JS/Mult.DE and TrojanDownloader:Win32/Small.gen!AO. Recommended action: Remove. none Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. 1)Behaviour Guard detected suspicious activity in P.exe, 2) Internet Security has blocked an application iexplorer.exe attempting to close a file. Malicious URL blocked. Avast! Network Shield has blocked a harmful site. Infection: URL:Mal Threat detected. Threat name: OneStepSearcher.AG Category: Adware Description: This is a potentially unwanted application. These are programs that computer users wish to be made aware of. (default: Move to Vault) Guard: Malware found. A virus or unwanted program 'TR/Boigy.AD.2' was found in file resulturl.dll Access to file was denied. Please select a further action: (default: Remove) BitDefender has blocked a virus! Virus name: Trojan.Generic.6334305 Location: resulturl[1].exe Access to this file has been denied. Threat Report (manual) Effect (intro) Removed (see note) Effect (manual) Alert (intro) pop-up Alert (manual) Product MSE Threat Report (intro) Incident 31 1 1 1 1 1 1 1 1 Alert (manual) Effect (manual) none none (see note) 32 MSE none none (see note) none none none (see note) 32 32 NIS TIS Toaster Browser Removed Blocked n/a n/a n/a n/a 32 PCT 1)Pop Up 2) Pop Up 1)yes 2)Block resulturl-setup[1].exe is not safe and has been removed. Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. 1)RESULTURL_SETUP[1].exe is trying to modify or control another application. 2) Internet Security has blocked access to the bad website: upgrade.resultbrowse.com Pop up Removed 33 33 AVA AVG none Pop up none Quarantine none Threat detected. Threat name: Unknown. Description: Not available. (default: Move to Vault) n/a Moved to Virus Vault 33 33 AVI BDF none Toaster none Blocked n/a n/a n/a n/a 1 1 1 1 33 ESS Toaster Terminated Quarantined n/a n/a n/a 1 1 33 GDA pop-up Disinfected none BitDefender has blocked a virus! Virus name: Trojan.Generic.KD.295620 Location: album[1].cmd Access to this file has been denied. Threat: probably a variant of Win32/TrojanDownloader.VB.PHI trojan Connection terminated - quarantined Virus alert. An attempt was made to access an infected file. Virus: Trojan.Generic.KD.295620 (Engine A). File: album[1].cmd. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. No threat found Warning: 1, Removed and healed n/a n/a There are 1 threat and 3 infections in your computer.resulturl_ setup.exe n/a Corrupted executable file na na na 1 1 Page 75 of 106 Viruses, Trojans, and Cookies Removed: CookieInsightexpres, CookieDoubleclick, Cookie-Atdmt Scan completed on 156032 items. No threats were detected on your computer during this scan. n/a n/a Compromised Threat Report (intro) none Neutralized Effect (intro) none (see note) Defended Alert (intro) none Complete Reme Remediation diation Product MIS PC Anti-Virus Protection 2012 Threat Report (manual) Incident 32 1 1 1 1 1 1 1 1 1 33 MIS none none (see note) 33 MSE pop-up Removed 33 33 33 NIS TIS PCT Toaster none Pop up Removed none Quarantine 34 AVA 1)Toaster, 2)Toaster 1)Blocked, 2)Quarantine 34 AVG 1)Warning on the browser, 2)Pop up Blocked PC Anti-Virus Protection 2012 Scan Completed. No Viruses, spyware or other risks were found. na na na none none (see note) Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: TrojanDownloader:Win32/Banker.G. Recommended action: Remove. album[1].cmd is not safe and has been removed. none Behaviour Guard detected suspicious activity in winds, album[1].cmd 1)Malware blocked. Avast! File System Shield has blocked a threat. No further action is required. Infection: HTML:Iframe-inf 2)Malware blocked. Avast! Script Shield has blocked a threat. No further action is required. Infection: HTML:Iframe-inf Action: Moved to chest 1)Danger: Surf-Shield has detected active threats on this page and has blocked access for your protection. 2)Threat was blocked! File name: index.php Threat name: Exploit Blackhole Exploit Kit (type 2029) na na Viruses, Trojans, and Cookies Removed: CookieInsightexpres, CookieDoubleclick, Cookie-Atdmt na n/a none n/a n/a none n/a n/a n/a Page 76 of 106 Compromised (1) Access Denied; (2) Denied none (see note) Neutralized (1) browser; (2) toaster none Defended KIS (1) Application is accessing the Internet. The program album[1].cmd is preparing to act as server on the network. Developer name: Microsoft. Default option: Allow; (1) Application is accessing the Internet. The programwinlive.exe is connection to the network. Developer name: Not Available. Default option: Allow; (3) System monitor alert. New AutoStart Entry Found! A new program has been added to run atuomatically whenever Windows boots up. Default option: Block Always. (1) Access Denied. The request URL cannot be provided. URL: http:// dl DOT dropbox DOT com / u / 35838372 / album DOT cmd? / index DOT html; (2) Denied: HEUR:Trojan-Downlaoder.Win32.Generic none Complete Reme Remediation diation 33 Threat Report (manual) Effect (intro) (1) Allowed access to the Internet; (2) Unable to delete Effect (manual) Alert (intro) pop-up (2x) Alert (manual) Product K7 Threat Report (intro) Incident 33 1 1 1 1 1 1 n/a none n/a 1 1 1 1 n/a n/a 1 1 n/a n/a 1 1 1 34 ESS Toaster 34 GDA pop-up Terminated Quarantined Disinfected 34 K7 toaster Quarantined (after required reboot) 34 KIS toaster Denied PC Anti-Virus Protection 2012 n/a n/a n/a n/a 1 1 n/a n/a n/a 1 1 na na na 1 1 none none (see note) Denied: Trojan-Downloader.JS.Agent.qdq na na Scan Completed. No Viruses, spyware or other risks were found. na Page 77 of 106 Compromised Blocked n/a Neutralized Toaster n/a Defended BDF 1)Guard: Malware found. A virus or unwanted program 'JS/Blacole.A' was found in file index[1].htm Access to file was denied. Please select a further action: (default: Remove) 2)Guard: Malware found. AntiVir Guard detected 3 viruses or unwanted programs. Access was denied. Please select a further action: (default: Remove) BitDefender has blocked multiple viruses! Virus Name: ExploitJS.Agent.BG (File access was blocked), Virus Name: Gen:Variant.Kazy.31516 (File access was blocked). The infected objects have been treated. Your PC is protected! Threat: HTML/Iframe.B.Gen virus Connection terminated - quarantined Virus alert. An attempt was made to access an infected file. Virus:HTML:Iframe-inf (Engine B). File: ccard[1].htm. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. High Security Risk Found! Suspicious Program (ID30005). Marked for deletion after restart. Complete Reme Remediation diation 34 Threat Report (manual) Effect (intro) Removed Effect (manual) Alert (intro) 1)Toaster, 2)Toaster Alert (manual) Product AVI Threat Report (intro) Incident 34 1 1 1 1 PC Anti-Virus Protection 2012 none Page 78 of 106 (1) Trojan Removed. McAfee detected and automatically removed a Trojan from your PC. No further action is needed. Detected: FAkeAlert!qrb (Trojan); (2) Risky Connection Blocked. McAfee has blocked your PC from making a potentially risky connection. IP Address: 95.211.22.217. Program: Generic Host Process for Win32 Services.; (3) Trojan Removed. McAfee detected and automatically removed a Trojan from your PC. No further action is needed. Detected: FAkeAlert!qrb (Trojan); (4) Viruses, Trojans, and Cookies Removed: TDSS e!rootkit, CookieInsightexpres, CookieDoubleclick, Cookie-Atdmt Compromised Neutralized Defended (1) Removed; (2) Blocked; (3) Removed; (4) Removed Complete Reme Remediation diation (1-3) toaster; (4) report Threat Report (manual) Effect (intro) none (see note) Effect (manual) Alert (intro) none Alert (manual) Product MIS Threat Report (intro) Incident 34 1 34 TIS Browser Blocked 34 35 PCT AVA none Toaster none Blocked 35 AVG 1)Pop up, 2)Pop up Quarantine 35 AVI Toaster Removed 35 BDF Toaster Blocked 35 ESS Blocked 35 GDA 1)Warning on the browser, 2)Toaster, 3)Toaster pop-up Disinfected PC Anti-Virus Protection 2012 na na na 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a n/a n/a n/a 1 1 1 1 Warning: 1, Removed and healed Moved to Virus Vault Corrupted executable file n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 Virus alert. An attempt was made to access an infected file. Virus: Gen:Variant.Kazy.26919 (Engine A). File: readme[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. na na na 1 1 Page 79 of 106 1 Compromised Blocked Security Essentials detected 3 potential threats that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: Exploit:JS/Blacole.A, Trojan:Win32/FakeSysdef, Exploit:Win32/PDfjsc.RF. Recommended action: Remove. Norton blocked an attack by:Web Attack : Zombie Toolkit Website Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. none Malicious URL blocked. Avast! Network Shield has blocked a harmful site. Infection: URL:Mal 1)Threat detected! Threat name: Trojan horse BackDoor.Generic14.HFL Detected on open. (default: Move to Vault) 2)Threat detected. Threat name: "Win32/Kryptic.PTH Category: Trojan Description: This is a known Trojan/Backdoor. It is recommended that you quarantine this threat. (default: Move to Vault) Guard: Malware found. A virus or unwanted program 'BDS/Paprs.cyd' was found in file readme[1].exe Access to file was denied. Please select a further action: (default: Remove) BitDefender has blocked multiple viruses! Virus Name: Trojan.Generic.KD.2847... (File access was blocked), Virus Name: Gen:Variant.Kazy.26919 (File access was blocked). The infected objects have been treated. Your PC is protected! 1)Access denied! Access to the web page was blocked by ESET Smart Security. The web page is on the list of websites with potentially dangerous content. 2)Address has been blocked. 3)Address has been blocked. Neutralized Toaster Defended NIS Complete Reme Remediation diation 34 Threat Report (manual) Effect (intro) Removed (after required reboot) Effect (manual) Alert (intro) pop-up Alert (manual) Product MSE Threat Report (intro) Incident 34 toaster Removed 35 MSE pop-up Removed 35 35 NIS TIS Toaster Browser Removed Blocked 35 PCT 1)Pop up 2) Toaster 3) Toaster 1) Block 2) Quarantined 3) Removed 36 AVA Toaster Blocked 36 AVG Toaster Quarantine 36 AVI Toaster Removed 36 BDF Toaster Blocked PC Anti-Virus Protection 2012 na na na 1 1 (1) Access Denied. The request URL cannot be provided. URL: http:// isof DOT susubbs DOT com / d DOT php?f=45&amp;amp;amp;amp;amp;e=6; (2) Denied: http:// isof DOT susubbs DOT com / d DOT php?f=45&amp;amp;amp;amp;amp;e=6 and http:// isof DOT susubbs DOT com / favicon DOT ico (analysis using the database of suspicious URLs) Trojan Removed. McAfee detected and automatically removed a Trojan from your PC. No further action is needed. Detected:Generic.dx!zym (Trojan) Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: TrojanSpy:Win32/Ursnif.gen!J. Recommended action: Remove. readme[1].exe is not safe and has been removed. Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. 1)Internet Security has blocked the high risk threatBackdoor.trojan , 2)Download Guard detected a threat in README[1].EXE, this file has been automatically quarantined for your protection. 3)IntelliGuard was enabled and 1 detected infections were successfully removed. Malicious URL blocked. Avast! Network Shield has blocked a harmful site. Infection: URL:Mal 1)Threat detected! Threat name: Trojan horse Generic_r.GX Detected on open. (default: Move to Vault) Guard: Malware found. A virus or unwanted program 'TR/Dropper.Gen' was found in file 216028[1].exe Access to file was denied. Please select a further action: (default: Remove) BitDefender has blocked a virus! Virus name: Trojan.Generic.KD.294159 Location: 216028[1].exe Access to this file has been denied. na na na 1 1 na na na 1 1 na na na 1 1 n/a n/a n/a n/a n/a n/a 1 1 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 Page 80 of 106 Compromised MIS High Security Risk Found! Backdoor (0028b0291) Neutralized 35 Defended (1) browser; (2) toaster Complete Reme Remediation diation KIS Threat Report (manual) Effect (intro) 35 Access denied (1) Access Denied; (2) Denied Effect (manual) Alert (intro) toaster Alert (manual) Product K7 Threat Report (intro) Incident 35 Effect (manual) Threat Report (manual) Complete Reme Remediation diation Defended 1 1 Disinfected na na na 1 1 36 K7 toaster Blocked (see note) none none (see note) Scan Completed. No Viruses, spyware or other risks were found. 36 KIS (1) browser; (2) toaster (1) Access Denied; (2) Denied na na na 1 1 36 MIS toaster Removed na na na 1 1 36 MSE pop-up Removed (see note) report Removed TrojanDownloader: Win32/Vundo.HIY 36 36 NIS TIS Toaster Browser Removed Blocked n/a n/a n/a n/a n/a n/a 1 1 1 1 36 37 PCT AVA none Toaster none Blocked Virus alert. An attempt was made to access an infected file. Virus: Trojan.Genric.KD.294159 (Engine A). File: 216028[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. System monitor alert. New AppInitDll Entry Found! A new program () has been added as a registry entry to load automatically when you logon. Normally other than userinit.exe no other program should be present here. Advise: Not available. Please proceed with caution! Default option: Block Always. (1) Access Denied. The request URL cannot be provided. URL: http:// dastall DOT dyndns-wiki DOT com / maklr / d4 DOT php; (2) Denied: http:// dastall DOT dyndns-wiki DOT com / maklr / d4 DOT php and http:// dastall DOT dyndns-wiki DOT com / favicon DOT ico (analysis using the database of suspicious URLs) Trojan Removed. McAfee detected and automatically removed a Trojan from your PC. No further action is needed. Detected: Generic.qrp!k (Trojan) Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: . TrojanDownloader:Win32/Vundo.HIY Recommended action: Remove. 216028[1].exe is not safe and has been removed. Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. none Dropper blocked. The threat was detected when the file was created or modified. none n/a none n/a none n/a 1 1 36 PC Anti-Virus Protection 2012 Page 81 of 106 Compromised Alert (manual) n/a Neutralized Effect (intro) n/a ESS Threat Report (intro) Alert (intro) n/a Product 1)Access denied! Access to the web page was blocked by ESET Smart Security. The web page is on the list of websites with potentially dangerous content. 2)Address has been blocked. 3)Address has been blocked. Incident Blocked GDA 1)Warning on the browser, 2)Toaster, 3)Toaster pop-up 36 1 1 1 37 BDF Toaster Blocked 37 ESS Toaster Terminated Quarantined 37 GDA pop-up Disinfected 37 K7 toaster 37 KIS (1) browser; (2) toaster Access denied (1) Access Denied; (2) Denied 37 MIS toaster Removed 37 MSE pop-up Removed (see note) 37 37 NIS TIS Toaster Toaster Removed Removed PC Anti-Virus Protection 2012 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 na na na 1 1 na na na 1 1 na na na 1 1 na na na 1 1 none none (see note) n/a none n/a none Scan completed on 175778 items. No threats were detected on your computer during this scan. n/a none Page 82 of 106 Compromised Removed Corrupted executable file Neutralized Toaster Moved to Virus Vault Defended AVI Warning: 1, Removed and healed Complete Reme Remediation diation 37 1)Threat detected. Threat name: TR/Dldr.Delphi.Gen Category: Unknown Description: This is a potentially unwanted application. These are programs that computer users wish to be made aware of. (default: Move to Vault) 2)Threat detected! Threat name: Trojan horse Generic4_c.AKEZ Detected on open (default: Move to Vault) Guard: Malware found. A virus or unwanted program 'TR/Dldr.Delphi.Gen' was found in file imagem[1].com Access to file was denied. Please select a further action: (default: Remove) BitDefender has blocked a virus! Virus name: Gen:Trojan.Heur.PT.cGW@bC4ztaoG Location: imagem[1].com Access to this file has been denied. Threat: a variant of Win32/TrojanDownloader.Banload.PKX trojan Connection terminated - quarantined Virus alert. An attempt was made to access an infected file. Virus: Gen:Trojan.Heur.PT.cGW@bC4ztaoG (Engine A). File: imagem[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. High Security Risk Found! Trojan-Downloader (85360ede0) (1) Access Denied. The request URL cannot be provided. URL: http:// dl DOT dropbox DOT com / u / 35882506 / imagem DOT com?comprovante DOT bap / index DOT html; (2) Denied: HEUR:TrojanDownlaoder.Win32.Generic Trojan Removed. McAfee detected and automatically removed a Trojan from your PC. No further action is needed. Detected: PWS-Banker!qyf (Trojan) Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: . Trojan:WinNT/Bancos.G. Recommended action: Remove. imagem[1].com is not safe and has been removed. Some security threats have been removed for your safety. Threat Report (manual) Effect (intro) Quarantine Effect (manual) Alert (intro) 1)Pop up, 2)Pop up Alert (manual) Product AVG Threat Report (intro) Incident 37 1 1 1 1 1 38 AVG Pop up Quarantine 38 38 AVI BDF none Toaster none Blocked 38 ESS Blocked 38 GDA 1)Warning on the browser, 2)Toaster, 3)Toaster pop-up 38 K7 toaster 38 KIS (1) browser; (2) toaster Quarantined (after required reboot) (see note) (1) Access Denied; (2) Denied 38 MIS toaster Removed Disinfected (after required reboot) PC Anti-Virus Protection 2012 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a Resolved items: 1. No threats require your attention. n/a n/a Deleted n/a Cookie.DoubleClic k 1 1 n/a n/a 1 1 Virus alert. An attempt was made to access an infected file. Virus: Trojan.Generic.KDV.293602 (Engine A). File: info[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes.; Unable to place file in quarantine because access is blocked. The file will be deleted next time the system restarts! High Security Risk Found! Suspicious Program (ID30003). Marked for deletion after restart. na na na 1 1 none none (see note) (1) Access Denied. The request URL cannot be provided. URL: http:// x400 DOT bz DOT cm / d DOT php?f=19&e=0; (2) Denied: http:// x400 DOT bz DOT cm / d DOT php?f=19&e=0 andhttp:// x400 DOT bz DOT cm / favicon DOT ico (analysis using the database of suspicious URLs) Trojan Removed. McAfee detected and automatically removed a Trojan from your PC. No further action is needed. Detected: FakeAlert-Rena.p (Trojan) na na Scan Completed. No Viruses, spyware or other risks were found. na 1 1 na na na 1 1 Page 83 of 106 1 1 Compromised Blocked 1)Imagem[1] is trying to access the internet. 2) Internet Security has blocked the high risk threat HeurEngine.MaliciousPacker. 3) IntelliGuard was enabled and 1 detected infections were successfully removed. Malicious URL blocked. Avast! Network Shield has blocked a harmful site. Infection: URL:Mal Threat detected! File name: info[1].exe Threat name: Trojan horse FakeAlert.AFB Detected on open. (default: Move to Vault) none BitDefender has blocked a virus! Virus name: Trojan.Generic.KDV.293602 Location: info[1].exe Access to this file has been denied. 1)Access denied! Access to the web page was blocked by ESET Smart Security. The web page is on the list of websites with potentially dangerous content. 2)Address has been blocked. 3)Address has been blocked. Neutralized Toaster Defended AVA Complete Reme Remediation diation 38 Threat Report (manual) Effect (intro) 1) Yes 2) Block 3) Removed Effect (manual) Alert (intro) 1)Pop up 2) Toaster 3) Toaster Alert (manual) Product PCT Threat Report (intro) Incident 37 38 PCT Pop up Quarantine 39 39 39 39 AVA AVG AVI BDF Toaster none none Toaster Blocked none none Blocked 39 ESS Toaster 39 GDA pop-up Terminated Quarantined Disinfected 39 K7 pop-up 39 KIS none 39 MIS toaster Allowed access to the Internet (see note) none (see note) Removed 39 MSE pop-up Removed PC Anti-Virus Protection 2012 na na na 1 1 n/a n/a n/a n/a n/a n/a 1 1 1 1 n/a n/a n/a 1 1 n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a 1 1 1 1 1 1 1 1 n/a n/a n/a 1 1 na na na 1 1 none none (see note) none na na Scan Completed. No Viruses, spyware or other risks were found. na 1 1 Trojan Removed. McAfee detected and automatically removed a Trojan from your PC. No further action is needed. Detected: Artemis!1B528CF64850 (Trojan) Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: . TrojanDownloader:Java/OpenConnection.C. Recommended action: Remove. na na na 1 1 na na na 1 1 Page 84 of 106 Compromised Removed Blocked Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: . Rogue:Win32/FakeRean. Recommended action: Remove. Info[1].exe is not safe and has been removed. Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. Behaviour Guard detected suspicious activity in winds, INFO[1].exe Trojan horse blocked. HTML:Downloader-AC [Trj] none none BitDefender has blocked a virus! Virus Name: Trojan.Generic.KD.296178 Location: javafire58115.exe Access to this file has bee denied. Threat: Java/TrojanDownloader.Agent.NCC trojan Connection terminated - quarantined Virus alert. An attempt was made to access an infected file. Virus: HTML:Downloader-AC [Trj] (Engine B). File: izle-Teen-Wolf-1-Sezon-6-Bolum[1].htm. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. Application is accessing the Internet. The program javafire25800.exe is connection to a network. Developer name: Microsoft. Default option: Allow. Neutralized Toaster Browser Defended NIS TIS Complete Reme Remediation diation 38 38 Threat Report (manual) Effect (intro) Removed Effect (manual) Alert (intro) pop-up Alert (manual) Product MSE Threat Report (intro) Incident 38 1 40 AVA Toaster Blocked 40 AVG Toaster Blocked 40 AVI none none 40 BDF Toaster Blocked 40 ESS Blocked 40 GDA 1)Warning on the browser, 2)Toaster, 3)Toaster pop-up 40 K7 toaster Quarantined (after required reboot) (see note) Disinfected PC Anti-Virus Protection 2012 BitDefender has blocked a virus! Virus Name: Gen:Variant.FakeAlert.88 Location: readme[1].exe Access to this file has been denied. 1)Access denied! Access to the web page was blocked by ESET Smart Security. The web page is on the list of websites with potentially dangerous content. 2)Address has been blocked. 3)Address has been blocked. Virus alert. An attempt was made to access an infected file. Virus:Gen:Vriant.FakeAlert.88 (Engine A). File: readme[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes.; Unable to place file in quarantine because access is blocked. The file will be deleted next time the system restarts! High Security Risk Found! Suspicious Program (ID30003). Marked for deletion after restart. Compromised Blocked n/a n/a n/a n/a n/a n/a 1 1 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 A virus or unwanted program was found! Resolved items: 1. No threats require your attention. n/a Move to quarantine Moved to quarantine: EicarTest-Signature Cookie.DoubleClic k 1 n/a n/a 1 1 na na na 1 1 none none (see note) Scan Completed. No Viruses, spyware or other risks were found. Page 85 of 106 Deleted Neutralized Pop up Defended PCT Complete Reme Remediation diation 39 javafire37568.exe is not safe and has been removed. Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. Internet Security has blocked the high risk threat Trojan.ByteVerify Malicious URL blocked. Avast! Network Shield has blocked a harmful site. Infection: URL:Mal Threat detected. File name: WUE.EXE Threat name: "Win32/Kryptic.QPO Category: Trojan Description: This is a known Trojan/Backdoor. It is recommended that you quarantine this threat. (default: Move to Vault) none Threat Report (manual) Effect (intro) Removed Blocked Effect (manual) Alert (intro) Toaster Browser Alert (manual) Product NIS TIS Threat Report (intro) Incident 39 39 1 1 40 MSE pop-up Removed 40 NIS Toaster Blocked 40 TIS Browser Blocked 40 PCT Pop up Blocked 41 41 AVA AVG Toaster Pop up Blocked Quarantine 41 AVI Toaster Removed 41 BDF Toaster Blocked 41 ESS Toaster Blocked 41 GDA pop-up Disinfected PC Anti-Virus Protection 2012 na na 1 1 na na na 1 1 na na na 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a n/a n/a n/a 1 1 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 na na na 1 1 Page 86 of 106 Compromised Removed na Neutralized toaster Defended MIS Complete Reme Remediation diation 40 (1) Access Denied. The request URL cannot be provided. URL: http:// games DOT localtraficattorneus DOT com / d DOT php?f=19&e=2; (2) Denied: http:// games DOT localtraficattorneus DOT com / d DOT php?f=19&e=2 and http:// games DOT localtraficattorneus DOT com / favicon DOT ico (analysis using the database of suspicious URLs) Trojan Removed. McAfee detected and automatically removed a Trojan from your PC. No further action is needed. Detected: FakeAlert-Rena.p (Trojan) Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: . Rogue:Win32/FakeRean. Recommended action: Remove. Norton blocked an attack by:Web Attack : Zombie Toolkit Website Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. Behaviour Guard detected suspicious activity in winds,README[1].exe Trojan horse blocked. Win32:Small-JPG Threat detected! File name: load[1].exe Threat name: Trojan horse Flooder.O Detected on open. (default: Move to Vault) Guard: Malware found. A virus or unwanted program 'WORM/Rbot.Gen' was found in file load[1].exe Access to file was denied. Please select a further action: (default: Remove) BitDefender has blocked a virus! Virus Name: Trojan.Generic.5959985 Location: load[1].exe Access to this file has been denied. Threat: Win32/Agent.NGC trojan Connection terminated quarantined Virus alert. An attempt was made to access an infected file. Virus: Trojan.Generic.5959985 (Engine A). File: load[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. Threat Report (manual) Effect (intro) (1) Access Denied; (2) Denied Effect (manual) Alert (intro) (1) browser; (2) toaster Alert (manual) Product KIS Threat Report (intro) Incident 40 toaster Removed 41 MSE pop-up Removed 41 41 NIS TIS Toaster Pop up Removed Restart 41 PCT 1)Pop up 2)Toaster Blocked 42 AVA Toaster Blocked 42 AVG Pop up Quarantine 42 AVI Toaster Removed 42 BDF Toaster Blocked 42 ESS Toaster 42 GDA pop-up Terminated Quarantined Disinfected PC Anti-Virus Protection 2012 na na 1 1 na na na 1 1 na na na 1 1 na na na 1 1 n/a n/a n/a n/a n/a n/a 1 1 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 na na na 1 1 Page 87 of 106 Compromised MIS na Neutralized 41 Defended (1) browser; (2) toaster Complete Reme Remediation diation KIS High Security Risk Found! Trojan-Downloader (00014ede1) (1) Access Denied. The request URL cannot be provided. URL: http:// ad DOT inewsweek DOT cn / docs / DOT q / load DOT php; (2) Denied: URL: http:// ad DOT inewsweek DOT cn / docs / DOT q / load DOT php (analysis using the base of suspicious URLs) Trojan Removed. McAfee detected and automatically removed a Trojan from your PC. No further action is needed. Detected: FDoS-BEnergy (Trojan) Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: . Backdoor:Win32/Phdet.gen!A. Recommended action: Remove. load[1].exe is not safe and has been removed. You must restart the computer to finish removing a security threat in the file named below. Load[1].exe 1)Internet Security has blocked the high risk threat Downloader.Generic. 2) IntelliGuard was enabled and 1 detected infections were successfully removed. Malware blocked. Avast! File System Shield has blocked a threat. Infection: Win32:Malware-gen Threat detected! Threat name: Trojan horse Downloader.Generic11.BIXL Detected on open. (default: Move to Vault) Guard: Malware found. A virus or unwanted program 'TR/Downloader.Gen' was found in file FlashUpdate[1].exe Access to file was denied. Please select a further action: (default: Remove) BitDefender has blocked a virus! Virus Name: Trojan.Generic.6342238 Location: FlashUpdate[1].exe Access to this file has been denied. Threat: Win32/ProxyChanger.T trojan Connection terminated - quarantined Virus alert. An attempt was made to access an infected file. Virus: Trojan.Generic.6342238 (Engine A). File: FlashUpdate[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. Threat Report (manual) Effect (intro) 41 Access denied (1) Access Denied; (2) Denied Effect (manual) Alert (intro) toaster Alert (manual) Product K7 Threat Report (intro) Incident 41 toaster Removed 42 MSE pop-up Removed 42 42 NIS TIS Toaster Browser Removed Blocked 42 PCT 1)Pop up 2)Toaster 3) Toaster 1)yes 2)Quarantine 3)Blocked 43 AVA Toaster Blocked 43 AVG Pop up Quarantine 43 AVI none none PC Anti-Virus Protection 2012 na na na 1 1 (1) Access Denied. The request URL cannot be provided. URL: http:// host11 dot 186-109-81 DOT telecom DOT net DOT ar / PortalZafiro / Lib /FlashUpdate DOT exe; (2) Denied: Trojan-Downloader.Win32.Delf.hfrh Trojan Removed. McAfee detected and automatically removed a Trojan from your PC. No further action is needed. Detected: Artemis!2A0A224BED00 (Trojan) Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: . TrojanSpy:Win32/Bancos.ACM. Recommended action: Remove. FlashUpdate[1].exe is not safe and has been removed. Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. 1)Flashupdate[1].exe is trying to access the internet. 2)Behaviour Guard detected suspicious activity in Flashupdate[1].exe. 3) Internet security has blocked an application attempting to close a file. Spyware blocked. na na na 1 1 na na na 1 1 na na na 1 1 n/a n/a n/a n/a n/a n/a 1 1 1 1 n/a n/a n/a 1 1 Threat detected! Move to Chest Threat detected. Threat name: "Win32/TrojanDownloader.Banload.QBI Category: Trojan Description: This is a known Trojan/Backdoor. It is recommended that you […] (default: Move to Vault) none Warning: 1, Removed and healed Moved to Virus Vault Threat: Win32:Spywaregen[Spy] Corrupted executable file 4 viruses and/or unwanted programs were found | Detections: 4, Moved: 3 Move to quarantine Page 88 of 106 Moved to quarantine: EicarTest-Signature, TR/Spy.Banocs.ZL .28 (in modulo[1].txt), TR/Spy.Bancos.ZL .28 (in iexplorer.txt) Compromised MIS (1) High Security Risk Found! Trojan (ce03e6000); (2) High Security Risk Found! Riskware (b7a972fl0) Neutralized 42 Defended (1) browser; (2) toaster Complete Reme Remediation diation KIS Threat Report (manual) Effect (intro) 42 (1) Access denied; (2) Removed (1) Access Denied; (2) Denied Effect (manual) Alert (intro) toaster (2x) Alert (manual) Product K7 Threat Report (intro) Incident 42 1 1 1 43 GDA pop-up Disinfected 43 K7 (1) popup; (2) toaster; (3) popup; (4) toaster 43 KIS (1) browser; (2) toaster (1) Allowed access to the Internet; (2) Removed; (3) Allowed access to the Internet; (4) Removed (see note) (1) Access Denied; (2) Denied 43 MIS toaster Removed 43 MSE pop-up Removed 43 NIS Toaster Removed 43 43 TIS PCT none Pop up none Quarantine 44 AVA Toaster Blocked PC Anti-Virus Protection 2012 n/a n/a n/a 1 1 n/a n/a n/a 1 1 na na na 1 1 none none (see note) Scan Completed. No Viruses, spyware or other risks were found. (1) Access Denied. The request URL cannot be provided. URL: http:// dress2impress DOT nl / templates / adobeacrobat DOT php?open; (2) Denied: HEUR:TrojaDownlaoder.Win32.Generic Trojan Removed. McAfee detected and automatically removed a Trojan from your PC. No further action is needed. Detected: Generic Downlaoder.x!fod (Trojan) Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: . TrojanDownloader:Win32/Banload.QI. Recommended action: Remove. adobe-acrobat01634[1].com is not safe and has been removed. none Behaviour Guard detected suspicious activity in ADOBEACROBATE01634[1].COM Malicious URL blocked. Avast! Network Shield has blocked a harmful site. Infection: URL:Mal na na na 1 1 na na na 1 1 na na na 1 1 n/a n/a n/a 1 1 n/a n/a n/a n/a n/a n/a 1 1 1 1 n/a n/a n/a 1 1 Page 89 of 106 1 Compromised Terminated Quarantined BitDefender has blocked a virus! Virus Name: Trojan.Crypt.Delf.AG Location: AdobeAcrobate01634[1].com Access to this file has been denied. Threat: a variant of Win32/TrojanDownloader.Banload.QBI trojan Connection terminated - quarantined Virus alert. An attempt was made to access an infected file. Virus: Trojan.Crypt.Delf.AG (Engine A). File:AdobeAcrobate01634[1].com. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. (1) Application is accessing the Internet. The program Adobe-Acrobate01634[1].com is connection to a network. Developer name: Not Available. Default option: Allow; (2) High Security Risk Found! Riskware (0015e4f01); (3) Application is accessing the Internet. The program msmsgs.exe is connection to a network. Developer name: Not Available. Default option: Allow; (4) High Security Risk Found! Riskware (8ea0f2f10) Neutralized Toaster Defended ESS Complete Reme Remediation diation 43 Threat Report (manual) Effect (intro) Blocked Effect (manual) Alert (intro) Toaster Alert (manual) Product BDF Threat Report (intro) Incident 43 44 BDF Toaster Blocked 44 ESS Blocked 44 GDA 1)Warning on the browser, 2)Toaster pop-up (2x) 44 K7 none none (see note) 44 KIS (1) browser; (2) toaster (1) Access Denied; (2) Denied (1) Blocked; (2) Disinfected PC Anti-Virus Protection 2012 BitDefender has blocked multiple viruses! Virus Name: Gen:Variant.Downloader... File access was blocked. Virus Name: Gen:Variant.Downloader... File access was blocked. 1)Access denied! Access to the web page was blocked by ESET Smart Security. The web page is on the list of websites with potentially dangerous content. 2)Address has been blocked. (1) Virus alert. An attempt was made to access an infected file. Virus: Java:Agent-PM [Expl] (Engine B). File: jar_cache6623.tmp. Default option: Block file access; (2) Virus alert. An attempt was made to access an infected file. Virus: VBS:Agent-KP [Trj] (Engine B). File:l.vbs. Default option: Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. none Solved issues: 2. No threats require your attention. Deleted n/a (1) Access Denied. The request URL cannot be provided. URL: http:// uhgswbufds DOT com / index DOT php?tp=001e4bb7b4d7333d; (2) Denied: http:// uhgswbufds DOT com / index DOT php?tp=001e4bb7b4d7333d and http:// uhgswbufds DOT com / favicon DOT ico (analysis using the database of suspicious URLs) n/a 1 1 na na na 1 1 none none (see note) na na Scan Completed. No Viruses, spyware or other risks were found. na Page 90 of 106 Compromised Removed Virus found JS/Generic HTML/rug.A.3 HTML script virus, EXP/20100840.AC exploit, Eicar-TestSignature Gen:Variant.Downl oader.127 and Cookie.DoubleClic k n/a Neutralized Toaster Moved to Virus Vault Move to quarantine Defended AVI Warning: 1, Infections: 1 3 viruses and/or unwanted programs were found | Detections: 4, Moved: 3 Complete Reme Remediation diation 44 Threat detected! Threat name: Virus found JS/Generic Detected on open. (default: Move to Vault) Guard: Malware found. A virus or unwanted program 'JS/Blacole.A' was found. Access to file was denied. Please select a further action: (default: Remove) Threat Report (manual) Effect (intro) Quarantine Effect (manual) Alert (intro) Pop up Alert (manual) Product AVG Threat Report (intro) Incident 44 1 1 1 1 1 1 Alert (manual) Effect (manual) none none (see note) 44 MSE pop-up (2x) Removed (2x) na 44 NIS Toaster Blocked 44 TIS Browser Blocked 44 PCT Toaster Yes 45 AVA Toaster Blocked 45 AVG Blocked 45 45 AVI BDF Warning on the browser none Toaster (1) Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: TrojanDownloader:HTML/Adodb.gen!A. Recommended action: Remove.; (2) Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: PWS:Win32/Sinowal.gen!Y. Recommended action: Remove.; (2) Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: PWS:Win32/Sinowal.gen!Y. Recommended action: Remove. Norton blocked an attack by:Web Attack : Zombie Toolkit Website Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. Services and Controller app is trying to gain kernel access. Event type: Registry Set Drivers Image Path. Do you allow this application to perform this operation? Malicious URL blocked. Avast! Network Shield has blocked a harmful site. Infection: URL:Mal Danger: Search-Shield has detected active threats on this page and has blocked access for your protection. 45 ESS Toaster Blocked none BitDefender has blocked a virus! Virus Name: Trojan.Downloader.Istbar.ZG Location: istsvc_updater[1].exe Access to this file has been denied. Address has been blocked. none Blocked PC Anti-Virus Protection 2012 na Viruses, Trojans, and Cookies Removed: CookieInsightexpres, CookieDoubleclick, Cookie-Atdmt na 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a n/a n/a n/a 1 1 1 1 n/a n/a n/a 1 1 Page 91 of 106 1 Compromised Threat Report (intro) none Neutralized Effect (intro) none (see note) Defended Alert (intro) none Complete Reme Remediation diation Product MIS Threat Report (manual) Incident 44 KIS (1) browser; (2) toaster 45 MIS (1) popup; (2) dialogue box Removed (see note) 45 MSE pop-up Removed 45 45 NIS TIS Toaster Browser Removed Blocked 45 PCT 1)Pop up 2)Toaster 3) Toaster 1)Block 2)Quarantine 3)Removed 46 AVA Toaster Blocked PC Anti-Virus Protection 2012 na na 1 1 na na na 1 1 na na na 1 1 na na na 1 1 na na na 1 1 n/a n/a n/a n/a n/a n/a 1 1 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 Page 92 of 106 Compromised 45 Access denied (1) Access Denied; (2) Denied na Neutralized toaster Defended K7 Complete Reme Remediation diation 45 Virus alert. An attempt was made to access an infected file. Virus: Trojan.Downloader.Istbar.ZG (Engine A). File: istsvc_updater[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. High Security Risk Found! Trojan-Downloader (282294dd0) (1) Access Denied. The request URL cannot be provided. URL: http:// cache DOT ysbweb DOT com / ist / softwares / istupdates / istsvc_updater DOT exe; (2) Denied: http:// cache DOT ysbweb DOT com / ist / softwares / istupdates / istsvc_updater DOT exe (analysis using the database of suspicious URLs) (1) Potentially Unwanted Program Blocked. McAfee prevented a potentially unwanted program from running. Protect your PC by only allowing programs you trust. Potentially unwanted programs can compromise your privacy or security. They can include spyware, adware, and dialers, and can be downloaded with the programs you want. Name: Artemis!1346575A86C3. Default option: Remove. (2) McAfee was unable to remove this program. Please try removing it using Add or Remove Programs in Windows. Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: . BrowserModifier:Win32/ISTbar.F. Recommended action: Remove. istsvc_updater[1].exe is not safe and has been removed. Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. 1)Internet Security has blocked high risk threat Trojan.ISTbar. 2)Download Guard detected a threat in ISTSC_UPDATER[1].EXE This file has been automatically quarantined for your protection. 3) IntelliGuard was enabled and 1 detected infections were successfully removed. Malicious URL blocked. Avast! Network Shield has blocked a harmful site. Infection: URL:Mal Threat Report (manual) Effect (intro) Disinfected Effect (manual) Alert (intro) pop-up Alert (manual) Product GDA Threat Report (intro) Incident 45 46 BDF Toaster Blocked 46 ESS Toaster Blocked 46 GDA pop-up Disinfected PC Anti-Virus Protection 2012 Compromised none Moved to Virus Vault Corrupted executable file 1 Delete (see notes) 1 BitDefender has blocked a virus! Virus Name: Gen:Variant.FaceAlert.47 Location: contacts[1].exe Access to this file has been denied. Threat: a variant of Win32/Kryptik.QSP trojan. Connection terminated - quarantined Virus alert. An attempt was made to access an infected file. Virus: Gen:Varinat.FakeAlert.47 (Engine A). File: contacts[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. n/a n/a BOO/TDss.M in the Master boot sector HD0 (deleted) and BOO/TDss.M in the Boot sector 'C:\', Eicar-TestSignature n/a 1 1 n/a n/a n/a 1 1 na na na 1 1 Page 93 of 106 Neutralized none Warning: 1, Removed and healed 3 viruses and/or unwanted programs were found Defended AVI Threat detected. Threat name: Trojan.Agent Category: Trojan Description: This is a known Trojan/Backdoor. It is recommended that you quarantine this threat. none Complete Reme Remediation diation 46 Threat Report (manual) Effect (intro) Quarantine Effect (manual) Alert (intro) Pop up Alert (manual) Product AVG Threat Report (intro) Incident 46 (1) pop-up; (2) pop-up; (3) pop-up; (4) toaster (1) Allowed; (2) Blocked 46 KIS (1) browser; (2) toaster (1) Access Denied; (2) Denied (1) Access Denied. The request URL cannot be provided. URL: http:// fowrsir DOT co DOT tv / k DOT php?f=19&e=4; (2) Denied: HEUR:Trojan.Win32.Generic na na PC Anti-Virus Protection 2012 Page 94 of 106 1) Application is accessing the Internet. The program conhost.exe is connection to a network. Developer name: Not Available. Default option: Allow; (2) System monitor alert. New AutoStart Entry Found! A new program has been added to to load along with the Operating System. Default option: Block Always; (3) System monitor alert. Host File has been modified. The system Hosts File has been modified. The canges can redirect the websites to any other harmful sites. Default option: Block Always; (4) High Security Risk Found! Riskware (eaa3b7fa0) na Compromised Effect (manual) (1) Application is accessing the Internet. The program 277008f2.exe is connection to a network. Developer name: Not Available. Default option: Allow; (2) System monitor alert. New AutoStart Entry Found! A new program has been added to run atuomatically whenever Windows boots up. Default option: Block Always.; (3) System monitor alert. Host File has been modified. The system Hosts File has been modified. The canges can redirect the websites to any other harmful sites. (4) Application is accessing the Internet. The program dwm.exe is connection to a network. Developer name: Not Available. Default option: Allow; (5) Application is accessing the Internet. The program csrss.exe is connection to a network. Developer name: Not Available. Default option: Allow Neutralized Alert (manual) (1) Allowed access to the Internet; (2) Blocked; (3) Blocked; (4) Allowed; (5) Allowed (see note) Defended Effect (intro) pop-up (5x) Complete Reme Remediation diation Alert (intro) K7 Threat Report (manual) Product Threat Report (intro) Incident 46 1 1 1 PC Anti-Virus Protection 2012 Virus Detected. McAfee detected an infected file on your PC. Restart your PC so we can fix it. Detected: W32/Pinkslipbot.gen.x (Virus) Page 95 of 106 (1) Risky Connection blocked. McAfee has blocked your PC from making a potentially risky connection. IP Address: 188.229.90.136. Program: SYSTEM. Risky connections leave you susceptible to phishing and malware attacks. You can change your Net Guard setting for this program in the Internet Connections for Programs drawer in Firewall. (2) Risky Connection blocked. McAfee has blocked your PC from making a potentially risky connection. IP Address: 194.11.16.143. Program: Generic Host Process for Win32 Services. Risky connections leave you susceptible to phishing and malware attacks. You can change your Net Guard setting for this program in the Internet Connections for Programs drawer in Firewall. (3) Your computer is at risk. 1 remaining issue. Compromised Neutralized Defended (1) Blocked; (2) Blocked; (3) Complete Reme Remediation diation (1) toaster; (2) toaster; (3) report Threat Report (manual) Effect (intro) Removed (see note) Effect (manual) Alert (intro) pop-up Alert (manual) Product MIS Threat Report (intro) Incident 46 1 report Removed 46 NIS Toaster Blocked n/a 46 TIS Browser Blocked 46 PCT 1)Pop up 2)Toaster 4)Toaster 3) Toaster 1)Yes 2)Quarantine 3)Stopped 47 AVA Toaster Blocked 47 AVG none none Norton blocked an attack by:Web Attack : Zombie Toolkit Website Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. 1CONTACTS[1].exe is trying to modify or control another application. Do you trust this application? 2)This program is attempting to change your security settings and privacy level by modifying which website are trusted by Internet explorer. Risk : Very High file name : 277008F2.EXE. 3)HEUREENGIN.ZERODAYTHREAT Behaviour Guard has detected and stopped malicious activity from a known threat.4) IntelliGuard was enabled and 1 detected infections were successfully removed. Malicious URL blocked. Avast! Network Shield has blocked a harmful site. Infection: URL:Mal none 47 47 AVI BDF none 1)Toaster, 2)Toaster, 3)Toaster none 1)Blocked, 2)Terminated, 3)Changes reverted 47 ESS 1)Warning on the browser, 2)Toaster Blocked PC Anti-Virus Protection 2012 none 1)BitDefender has blocked a virus! Virus Name: Trojan.Generic.KD.299758 Location: calc[1].exe Access to this file has been denied. 2)calc[1].exe was terminated because it was deemed harmful. 3)BitDefender has reverted the changes on your PC. A reboot is required to complete the operation. 1)Access denied! Access to the web page was blocked by ESET Smart Security. The web page is on the list of websites with potentially dangerous content. 2)Address has been blocked. n/a Trojan:DOS/Alureo n.A. To finish removing malware and other potentially unwanted software, restart the computer. n/a 1 1 n/a n/a n/a 1 1 Pop up Removed There are 4 threats and 15 infections in your computer. All infections successfully removed. n/a n/a n/a No infection found during this scan. n/a Solved issues: 1. No threats require your attention. none none n/a Deleted n/a Cookie.DoubleClic k 1 n/a n/a n/a 1 Page 96 of 106 Compromised Effect (manual) Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: . Backdoor:Win32/Cybot.B. Recommended action: Remove. Neutralized Alert (manual) Removed Defended Effect (intro) pop-up Complete Reme Remediation diation Alert (intro) MSE Threat Report (manual) Product Threat Report (intro) Incident 46 1 1 1 1 1 1 1 1 (1) pop-up; (2) report (1) Quarantined; (2) none 47 K7 (1) popup; (2) toaster; (3) popup; (4) toaster (1) Allowed access to the Internet; (2) Removed; (3) Allowed access to the Internet; (4) Removed (see note) (1) Application is accessing the Internet. The program winlogon.exe is connection to a network. Developer name: Not Available. Default option: Allow; (2) System Monitor Aler! Iexplore Zone Settings have been modified. The following entries have changed: Unknown(1609). Default option: Block; (3) System Monitor Aler! Iexplore Zone Settings have been modified. The following entries have changed: Access data sources across domains(1406); Unknown(1609). Default option: Block.# (1) pop-up (4x); (2) report (1) Blocked (4x); (2) none (see note) 47 KIS (1) browser; (2) toaster (1) Access Denied; (2) Denied (1) Access Denied. The request URL cannot be provided. URL: http:// joilok DOT in / d DOT php?f=21&; (2) Denied: http:// joilok DOT in / d DOT php?f=21& and http:// joilok DOT in / favicon DOT ico (analysis using the database of suspicious URLs) na na PC Anti-Virus Protection 2012 Page 97 of 106 (1) Behavior monitoring. Unknown threat. b6232f3a55a.exe looks like a malicious program. G Data recommends removing the program. Publisher: Unknown publisher. Started by: b6232f3a55a.exe. Default option: Stop program and move to quarantine.; (2) none (1) System Monitor Aler! IExplore Zone Settings have been modified. The following entries have changed: Access data sources across domains(1406); Unknown(1609). Default option: Block. (4x); (2) Scan Completed. No Viruses, spyware or other risks were found. na 1 Compromised Effect (manual) (1) Behavior monitoring. Unknown threat. Info[1].exe looks like a malicious program. G Data recommends removing the program. Publisher: Unknown publisher. Started by: info[1].exe. Default option: Stop program and move to quarantine. ; (2) Behavior monitoring. Unknown threat. b6232f3a55a.exe looks like a malicious program. G Data recommends removing the program. Publisher: Unknown publisher. Started by: b6232f3a55a.exe. Default option: Stop program and move to quarantine. ; (3) Unknown malware found in your browser (Fingerprint: [155af454]) Malicious routines have been disabled. It is strongly recommended not to enter any passwords in this browser and not to perform any senstive actions such as online banking until the unidentified malware has been completely removed. Neutralized Alert (manual) (1) Quarantined; (2) Quarantined; (3) Warning Defended Effect (intro) (1) popup; (2) pop-up; (3) dialogue box Complete Reme Remediation diation Alert (intro) GDA Threat Report (manual) Product Threat Report (intro) Incident 47 1 1 1 1 Alert (manual) Effect (manual) report none (see note) 47 MSE pop-up Removed na 47 47 NIS TIS Toaster Browser Removed Blocked 47 PCT 1)Pop up 2)Pop up 1) Yes 2)Quarantine 48 48 48 AVA AVG AVI Toaster none Toaster Blocked none Removed 48 BDF 1)Toaster, 2)Toaster 1)Blocked, 2)Deleted 48 ESS Pop up Warning Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: . VirTool:Win32/VBInject.gen!GR. Recommended action: Remove. Info[1].exe is not safe and has been removed. Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. 1) Firefox Software Updater is trying to modify or control another application. Do you trust this application? 2) Behaviour Guard detected suspicious activity in Firefox Software Updater. B6232F3A8AA.EXE Malware blocked. Win32:Malware-gen none Guard: Malware found. A virus or unwanted program 'TR/Minggy.2.100' was found in file HackXuVinagame_2011[1].exe. Access to file was denied. Please select a further action: (default: Remove) 1)BitDefender has blocked a virus! Virus Name: Gen:Variant.Minggy.2 Location: HackXuVinagame_2011[1].exe Access to this file has been denied. 2)BitDefender has blocked a virus! Virus Name: Gen:Variant.Minggy.2 Location: HackXuVinagame_2011[1].exe BitDefender has deleted the following item because it could not be disinfected. Warning. Potential threat found. Threat: a variant of Win32/Packed.MoleboxVS.A potentially unwanted application Comment: Threat was detected upon access to web by the application: iexplore.exe. Please submit this object to ESET for analysis. (default: Disconnect) PC Anti-Virus Protection 2012 na McAfee did not detect any issues on your PC. No further action is required. na 1 1 n/a n/a n/a n/a n/a n/a 1 1 1 1 n/a n/a n/a 1 1 n/a n/a n/a n/a n/a n/a n/a n/a n/a 1 1 1 1 1 1 Solved issues: 1. No threats require your attention. Deleted Cookie.DoubleClic k n/a n/a n/a Page 98 of 106 Compromised Threat Report (intro) none Neutralized Effect (intro) none (see note) Defended Alert (intro) none Complete Reme Remediation diation Product MIS Threat Report (manual) Incident 47 1 1 1 1 KIS toaster 48 MIS 48 MSE (1) toaster; (2) dialogue box none 48 NIS Toaster Removed 48 48 TIS PCT none 1) Pop up 2) Toaster none 1)Blocked 2)Removed 49 AVA Toaster Blocked none (see note) PC Anti-Virus Protection 2012 na na na 1 1 na na na 1 1 Will be deleted on reboot: Trojan-PSW.Win32.Autoit.m na na na 1 1 (1) Trojan Removed. McAfee detected and automatically removed a Trojan from your PC. No further action is needed. Detected: Artemis!ED1E48F2F10E (Trojan); (2) McAfee detected an infected file on your PC. Restart your PC so we can fix it. none na na na 1 1 none none (see note) hackxuvinagame_2011[1].exe is not safe and has been removed. none 1)Internet Security has blocked the high risk threat Trojan.Dropper 2) IntelliGuard was enabled and 1 detected infections were successfully removed. Malicious URL blocked. Avast! Network Shield has blocked a harmful site. Infection: URL:Mal n/a n/a Scan completed on 175245 items. No threats were detected on your computer during this scan. n/a 1 1 none n/a none n/a none n/a 1 1 n/a n/a n/a 1 1 Page 99 of 106 Compromised 48 Access denied Deleted (after required reboot) Removed (2x) Virus alert. An attempt was made to access an infected file. Virus: Gen:Variant.Minggy.2 (Engine A). File: HackXuVinagame_2011[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. High Security Risk Found! Trojan (c7cdc4080) Neutralized toaster Defended K7 Complete Reme Remediation diation 48 Threat Report (manual) Effect (intro) Disinfected Effect (manual) Alert (intro) pop-up Alert (manual) Product GDA Threat Report (intro) Incident 48 1 1 49 BDF Toaster Blocked 49 ESS 1)Warning on the browser, 2)Toaster Blocked PC Anti-Virus Protection 2012 Compromised Removed Neutralized 1)Toaster, 2)Toaster, 3)Toaster Defended AVI Complete Reme Remediation diation 49 1)Threat detected. Threat name: Win32.Carberp.ani Category: Trojan Description: This is a known Trojan/Backdoor. It is recommended that you quarantine this threat. (default: Move to Vault), 2)Multiple threat detected: Trojan horse PSW.Generic9.AUC (default: Remove all unhealed) [Note: Action was unsuccessful], 3)Threat detected. Threat name: Win32.Carberp.ani Category: Trojan Description: This is a known Trojan/Backdoor. It is recommended that you quarantine this threat. (default: Move to Vault), 4)Threat detected. Threat name: Win32.Carberp.ani Category: Trojan Description: This is a known Trojan/Backdoor. It is recommended that you quarantine this threat. (default: Move to Vault), 5)Threat removal requires computer restart. 1)Guard: Malware found. A virus or unwanted program 'TR/Crypt.CFI.Gen' was found. Access to file was denied. Please select a further action: (default: Remove), 2)Guard: Malware found. AntiVir Guard detected 3 viruses or unwanted programs. Access was denied. Please select a further action: (default: Remove), 3)Guard: Malware found. A virus or unwanted program 'TR/Crypt.CFI.Gen' was found in file jar_cache58446.tmp. Access to file was denied. Please select a further action: (default: Remove) BitDefender has blocked multiple viruses! Virus name: Gen:Variant.Kazy.30838 (File access was blocked), Virus Name: Gen:Varian.Kazy.30838 (File access was blocked). The infected objects have been treated. Your PC is protected! 1)Access denied! Access to the web page was blocked by ESET Smart Security. The web page is on the list of websites with potentially dangerous content. 2)Address has been blocked. Threat Report (manual) Effect (intro) 1)Quarantine, 2)Remove, 3)Quarantine, 4)Quarantine, 5)Reboot Effect (manual) Alert (intro) 1)Toaster, 2)Toaster, 3)Toaster, 4)Toaster, 5)Toaster Alert (manual) Product AVG Threat Report (intro) Incident 49 Infections: 1, Warnings: 1 Moved to Virus Vault Trojan horse PSW.Generic9.AU C (infection) and Corrupted executable file (warning) 8 viruses and/or unwanted programs were found Moved to quarantine HTML/rugA.3, Eicar-TestSignature, JAVA/Exdoer.EJ 1 Solved issues: 1. No threats require your attention. Deleted Cookie.DoubleClic k 1 n/a n/a n/a Page 100 of 106 1 1 1 PC Anti-Virus Protection 2012 Defended na na 1 1 Page 101 of 106 Compromised Complete Reme Remediation diation na Neutralized Threat Report (manual) (1) Virus alert. An attempt was made to access an infected file. Virus: Gen:Variant.Kazy.30838 (Engine A). File: 0.2389620865515687.exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes.; (2) Virus alert. An attempt was made to access an infected file. Virus: Gen:Variant.Kazy.30838 (Engine A). File: about[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes.; (3) Virus alert. An attempt was made to access an infected file. Virus: VBS:Agent-KP [Trj] (Engine B). File: l.vbs. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes.; (4) Virus alert. An attempt was made to access an infected file. Virus: Gen:Variant.Kazy.30838 (Engine A). File: about[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. Effect (manual) Disinfected (4x) Alert (manual) pop-up (4x) Threat Report (intro) Effect (intro) Product GDA Alert (intro) Incident 49 (1) pop-up; (2) pop-up; (3) report (1) Blocked; (2) Blocked; (3); none (see note) 49 KIS (1) browser; (2) toaster (1) Access Denied; (2) Denied na 49 MIS toaster (3x) Removed (3x) (1) Access Denied. The request URL cannot be provided. URL: http://de DOT c9 DOT b4 DOT a1 DOT top DOT list DOT ipq DOT co / index DOT php?tp=53fa02ad1bfc685a; (2) Denied: http://de DOT c9 DOT b4 DOT a1 DOT top DOT list DOT ipq DOT co / index DOT php?tp=53fa02ad1bfc685a andhttp://de DOT c9 DOT b4 DOT a1 DOT top DOT list DOT ipq DOT co / favicon DOT ico (analysis using the database of suspicious URLs) Trojan Removed. McAfee detected and automatically removed a Trojan from your PC. No further action is needed. Detected: Artemis!D429D3F95E83 (Trojan) (3x) na PC Anti-Virus Protection 2012 Page 102 of 106 na (1) System Monitor Aler! IExplore Zone Settings have been modified. The following entries have changed: Unknown(1809). Default option: Block.; (2) System monitor alert. New Program Found in User StartUp Folder! A new program Gtessz has been added to your StartUp folder to run whenever Windows boots up. Advise: Not Available. Please proceed with caution!. Default option: Block Always; (3) Scan Completed. No Viruses, spyware or other risks were found. na 1 1 na na 1 1 Compromised Effect (manual) none Neutralized Alert (manual) none (see note) Defended Effect (intro) none Complete Reme Remediation diation Alert (intro) K7 Threat Report (manual) Product Threat Report (intro) Incident 49 1 49 49 TIS PCT none 1) Pop up 2) Toaster none 1)Blocked 2)Removed 50 50 AVA AVG none Pop up none Quarantine 50 50 AVI BDF none Toaster none Blocked 50 ESS Toaster 50 GDA pop-up Terminated Quarantined Disinfected 50 K7 toaster Access denied PC Anti-Virus Protection 2012 na na 1 1 n/a n/a n/a 1 1 n/a n/a n/a n/a n/a n/a 1 1 1 1 n/a n/a n/a n/a n/a n/a 1 1 1 1 n/a Solved issues: 1. No threats require your attention. n/a n/a Deleted n/a Cookie.DoubleClic k 1 1 n/a n/a 1 1 na na na 1 1 na na na 1 1 Page 103 of 106 Compromised Blocked na Neutralized Toaster Defended NIS Complete Reme Remediation diation 49 (1) Security Essentials detected 2 potential threats that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: . Trojan:Win32/Carberp.gen!A and Exploit:JS/Blacole.A. Recommended action: Remove. To complete clean-up, you need to restart your computer. Do you want to restart now? Default option: Yes.; (2) Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: . Trojan:Win32/Carberp.gen!A. Recommended action: Remove. Norton blocked an attack by:Web Attack : Zombie Toolkit Website none 1)Internet Security has blocked the high risk threat Trojan.Gen 2) IntelliGuard was enabled and 1 detected infections were successfully removed. none Threat detected! Threat name: Trojan horse Generic23.BZMQ Detected on open. (default: Move to Vault) none BitDefender has blocked a virus! Virus Name: Generic.Banker.Delf.AE29F565 Access to this file has been denied. Threat: Win32/Spy.Banker.WJQ trojan Connection terminated - quarantined Virus alert. An attempt was made to access an infected file. Virus: Generic.Banker.Delf.AE29F565 (Engine A). File: 10368policia-inglesa-divullga-fotos-do-corpo-dacantora-amy-winehouse-WVA[1].exe. Default option: Disinfect (if not possible: quarantine). When you disinfect a file, data loss may occur thereby rendering the file unusable. Are you sure you want to disinfect the file? Default option: Yes. High Security Risk Found! Trojan (10ea3e230) Threat Report (manual) Effect (intro) (1) Removed (after required reboot); (2) Removed Effect (manual) Alert (intro) pop-up (2x) Alert (manual) Product MSE Threat Report (intro) Incident 49 1 50 MSE pop-up Removed 50 NIS Toaster Removed 50 TIS Browser Blocked 50 PCT 1)Pop up 2)Toaster 3)Toaster 1) Block 2) Quarantined 3) Removed PC Anti-Virus Protection 2012 na na 1 1 na na na 1 1 na na na 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 n/a n/a n/a 1 1 Page 104 of 106 Compromised Removed (2x) na Neutralized toaster (2x) Defended MIS Complete Reme Remediation diation 50 (1) Access Denied. The request URL cannot be provided. URL: http:// winehouse DOT dyndns DOT tv / pop-arte / noticia / 2011 / 07 / 103684policia-inglesa-divulga-fotosdo-corpo-da-cantora-amy-winhouse-WVA.exe; (2) Denied: Trojan.Win32.Hosts2.gen Trojan Removed. McAfee detected and automatically removed a Trojan from your PC. No further action is needed. Detected: Generic.bfr!cj (Trojan) (2x) Security Essentials detected 1 potential threat that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Detected items: Trojan:Win32/Comrerop. Recommended action: Remove. 103684policia-inglesea-divulga-fotos-do-corpo-dacontora-amy-winehouse-wva[1].exe is not safe and has been removed. Dangerous Page, Trend Micro confirmed that this website can transmit malicious software or has been involved in online scams or fraud. 1)Internet Security has blocked the medium risk threat: Trojan-PWS.Bancos!rem. 2) Download Guard detected threat in 103684POLICIA-INGLESA-DIVULGA-FOTOSDO-CORPO-DA-CONTORA-AMY-WINEHOUSEWVA[1].exe this file has been automatically quarantined for your protection. 3)IntelliGuard was enabled and 1 detected infections were successfully removed. Threat Report (manual) Effect (intro) (1) Access Denied; (2) Denied Effect (manual) Alert (intro) (1) browser; (2) toaster Alert (manual) Product KIS Threat Report (intro) Incident 50 APPENDIX D: TOOLS Ebtables http://ebtables.sourceforge.net The ebtables program is a filtering tool for a bridging firewall. It can be used to force network traffic transparently through the Squid proxy. Fiddler2 www.fiddlertool.com A web traffic (HTTP/S) debugger used to capture sessions when visiting an infected site using a verification target system (VTS). HTTPREPLAY www.microsoft.com A SOCKTRC plug-in enabling the analysis and replaying of HTTP traffic. Process Explorer http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx Process Explorer shows information about which handles and DLLs processes have opened or loaded. It also provides a clear and real-time indication when new processes start and old ones stop. Process Monitor http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx Process Monitor is a monitoring tool that shows real-time file system, Registry and process/thread activity. Regshot http://sourceforge.net/projects/regshot Regshot is an open-source Registry comparison utility that takes a snapshot of the Registry and compares it with a second one. Squid www.squid-cache.org Squid is a caching web proxy that supports HTTP, HTTPS, FTP and other protocols. Tcpdump www.tcpdump.org Tcpdump is a packet capture utility that can create a copy of network traffic, including binaries. TcpView http://technet.microsoft.com/en-us/sysinternals/bb897437.aspx TcpView displays network connections to and from the system in real-time. Windows Command-Line Tools Those used included 'systeminfo' and 'sc query'. The systeminfo command "enables an administrator to query for basic system configuration information". The sc command is "used for communicating with the NT Service Controller and services. Wireshark www.wireshark.org Wireshark is a network protocol analyzer capable of storing network traffic, including binaries, for later analysis. PC Anti-Virus Protection 2012 Page 105 of 106 APPENDIX E: TERMS OF THE TEST This test was sponsored by Symantec. The test rounds were conducted between 14/07/2011 and 26/07/2011 using the most up to date versions of the software available on any given day. All products were able to communicate with their back-end systems over the internet. The products selected for this test were chosen by Symantec. Samples were located and verified by Dennis Technology Labs. Products were exposed to threats within 24 hours of the same threats being verified. In practice there was only a delay of up to three to four hours. Details of the samples, including their URLs and code, were provided to Symantec only after the test was complete. 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