pioneering spirit/the well-preserved ∫arkers Fruits of their labours It began in a disused cowshed on a corner of the family farm and today is the biggest employer in town. One of New Zealand’s finest family businesses is 40 years old and still going strong wo r d s k at e c o u g h l a n 100 www.nzlifeandleisure .co.nz P H OTO G R A P H s g u y f r e d e r i c k How to stay in business as a family for 40 years Michael Barker says: Governance is utterly critical to sur vival. Without strict repor ting requirements we would not be in business today. The best thing my father did was set up a strong independent board to whom I am answerable. The board employs me, can fire me and sets my salar y. If my sisters, who are shareholders, have queries about how the company is run, then they approach the board. So I am a board member, a shareholder and an employee. Requirements for surviving: innovation, quality, trust, diversification and perspiration. 102 www.nzlifeandleisure .co.nz Michael and wife Brigitte have three daughters, Alice, Libby and Genevieve, and live near the factory in Pleasant Valley. The remainder of the family farm has been sold as it was too small to be economic. What would Michael have done if he hadn’t gone into the family firm? ”I have no idea now. Sometimes I feel like one of those women married to a powerful man who really might have quite a strong brain of her own but who has always been overshadowed. I have been married to Barker’s.” GERALDINE IS A SMALL and picturesque South Canterbury town with an English feel to its Christmas-card houses and treed gardens. It has just 3000 residents. A few kilometres out of town is a valley so pleasant it is known by that very name. If one was to be pottering about Pleasant Valley’s pretty roads of a morning, admiring the sculptured Four Peaks foothills of the Southern Alps, one might take fright at a stream of 100 cars turning into an unremarkable gate in the corner of a paddock. What are all these people doing here – out in the country? A curious investigator would first notice a haphazard parking habit with cars strewn under trees, along hedgerows and beside a collection of disparate buildings, some big and some small, one that was surely the old homestead and others a jumble of factory-like structures. Nostrils would then begin to twitch. What is that smell? A drift of hot, jammy air floats across the paddock, bringing Grandma’s kitchen instantly to mind. Here’s the old aluminium pan with towering piles of raspberries and avalanches of white sugar being gently stirred with a long wooden spoon. Soon it begins to plop and smell delicious. Nostrils quiver again as a slight morning breeze delivers another clue, this time the tart aroma of fresh tomatoes and onions being heated with spices and vinegar. That’s chutney for sure … or is it? Perhaps it’s a pan of simmering Indian spices ready to delight any tandoori chicken it should meet on a plate. But out here, in the backblocks of Geraldine? Inside every one of those buildings are teams of experts feverishly stirring the jam, spicing the chutney, simmering the sauces and crushing the fruit. They are food technologists, factory workers, marketers, accountants and engineers. For 40 years the Barker family of Geraldine has been up to its elbows in preserving pans, turning local fruits into juices, chutneys and jams or, in their early days, fermenting local hedgerow fruit into wines and liqueurs. THE FACTS 1000 tonnes of New Zealand fruit processed every year. 120 staff at the Pleasant Valley site. 30 fur ther staff throughout New Zealand and Australia. 400 different products. Three brands: Barker’s of Geraldine; makers of juices, jams and chutneys made with minimal heat treatment to preserve the goodness of the fruit Anathoth; jam and chutney makers whose products “taste just like Grandma made” and which Barker’s purchased almost three years ago Tandoori Palace; a range of top-quality simmer sauces manufactured by Barker’s for a Christchurch-based family-owned restaurant business with whom Barker’s has a joint venture. Plus commercial supplies to bakers and ice cream and yoghur t manufacturers. t What started out in the cowshed on a corner of the family farm is today big business by any standards. By Geraldine’s it is the employer of five percent of the entire population. It draws 60,000 tourists a year into the Barker’s shop in the town’s tourist precinct. In the fruit juice syrup, jam and chutney aisles of the nation’s supermarkets Barker’s of Geraldine (along with its recently acquired Anathoth brand) is now the second-biggest manufacturer in each of those categories. In the blackcurrant syrup category it is number one. Of this they are particularly proud as their juice is 48 percent pure “squeezed” blackcurrant juice while competitor Ribena is bottled offshore with only 20.8 percent juice. This is a significant achievement for the familyowned business, given that its supermarket competitors in this category are owned by multinationals Coca-Cola (Baker Halls, Roses, Schweppes) and GlaxoSmithKline (Ribena). How did all this happen? Michael Barker, 50ish, is the modest and somewhat shy boss of the family firm who returned home 30 years ago after graduating from Lincoln College (as it was then) with a horticultural science degree and a desire to make wine. He found the family firm was in a serious pickle and felt he had no option but to get to work trying to save it. Michael’s father was the legendary inventor Anthony Barker, a farmer who loved to make things and who’d become famous for the wine he made in a cowshed from wild elderberries that were rampant in the local hedges. “Once Dad got started there was no stopping him,” says Michael. “The winery was in the shed, the vats had been road culverts; he modified vacuum cleaners and washing machines to make whatever he needed and he made wine from about 20 different fruits. “It was innovative at the time and exciting and Barker’s got written up in many newspapers and magazines around the country. Dad was considered a bit of an eccentric inventor perhaps but he made good products and people liked that. NZ Life & Leisure 103 How a snowstorm ignited a fruitful relationship The late Anthony Barker, farmer and founder of Barker’s of Geraldine, was a lifelong inventor as well as a pickler, preser ver and fermenter of fruits. One winter weekend he and his father, uncle and a neighbour set off for a fishing trip to Harrison’s Bight on Lake Heron near the Southern Alps in the Ashbur ton headwaters. A snowstorm trapped them in their canvas tent where, due to the perishing cold and hunger alleviated only by smoked fish, they might have died if not for Anthony’s inventiveness. He found an empty oil drum near the camp-site and devised a makeshift firebox with chimney which they set up at the end of their tent. Watching the fire while waiting out the storm, Anthony planned ways to make it produce more heat. Several decades later, prompted by a chimney fire, he fiddled fur ther by welding baffles inside a fire drum and adding a glass door before installing it in the farmhouse where it emitted good heat but exasperating amounts of smoke and soot. Improvements were made and a modified Puffing Billy was also installed in the shop/ showroom where Anthony’s home-made elderberry and strawberry wines and fruit liqueurs were finding a ready market. Into the shop one day came a pair of executives from multinational Shell Oil’s subsidiary Kent Heating. They parked their chilled butts beside the Puffing Billy and tasted Anthony’s renowned elderberry wine. They had been tasked with finding suitable heating systems into which Shell Oil could diversify, using wood. As their butts thawed and the elderberry wine hit the mark, they realized they’d stumbled across something. This ”something” eventually became something of international significance. The Kent-Barker log fire went into production in 1978 and, with Anthony retaining patent ownership, continued to provide royalties of $2 a fire for many years thereafter. The timing of the firebox deal was crucial to Barker’s early survival as just a few years earlier the winery bulk store had burned down. Anthony later said that without the firebox money, Barker’s might have gone under. “Mum [Gillian Barker] was the saleswoman who, every time there was a new product to be sold, would ring up all her old school friends who were by then living up and down the country and ask them to go out and sell it.” That was in 1980. The turnover of $93,579 returned a loss of $12,632 despite the total wages for Michael’s parents being a meagre $2400. “It wasn’t what you’d call organized. I was too busy trying to pick up the pieces to have a strategic oversight. I was thinking ‘Shit, what’s going to happen next?’ so I started trying to create markets for the products Dad was making. But the business really was in trouble so I went to my university lecturer in marketing [Michael Mellon] and said ‘You are always showing us case studies; well, I have a real case study for you’. He agreed to come and help refocus the business.” The new strategy revolved around blackcurrants, the then “new gold” of the Canterbury horticultural scene. The two Michaels proceeded with what, in hindsight, appears fearlessly bold: a plan to build a new plant to launch the world’s only pure and natural blackcurrant juice. “We took a huge risk and borrowed a whole lot of money. We never did anything other than work because we had to make it work because we were so committed. When you are young you go for it because you’re not as aware of the risks. Now I look back and wonder how I was so brave.” Blackcurrant juice became, and remains today, Barker’s core product, outliving an aggressive imitation from Baker Halls (a brand now owned by Coca-Cola) and the reversal of sales which befell competitor Ribena when schoolgirls publicized the misleading nature of its claims about vitamin C content. (Barker’s blackcurrant syrup can claim a high vitamin C content due to its being almost 50 percent pure juice.) “In a way this product, the blackcurrant juice, is typical of what Barker’s is really about – it is too good. We put out a vastly better product 104 www.nzlifeandleisure .co.nz “The real heroes and heroines of the Barker’s story are the staff,” says Michael. “Long service is the norm here. At our 40th birthday party we recognized 37 current staff who had worked with us for over 10 years.” Twice a day a truck and trailer unit, jammed to the roof with jams, chutneys, simmer sauces, fruit fillings, nectars and juices, leaves Barker’s South Canterbury storage facility to distribute the Barker’s-owned Anathoth brand as well as the Barker’s of Geraldine products and the joint-venture Tandoori Palace range of premium Indian simmer sauces nationally and to Australia for some products. than Ribena and there is no money in that. We’re hell of a proud of what we produce,” says Michael “but we’ve always reinvested and never seem to make any money. In fact, this has been one of our challenges; we always want to make the best products we can and we’ve focused on quality rather than profit. But that’s how we do things…” Nowadays, Barker’s of Geraldine (as the company is known, following a tweak in branding to reinforce its pure New Zealand fruit and family heritage) focuses on making fine fruit products and having happy customers just as Michael’s parents did four decades ago. However, the big market breakthrough in recent years has been into the commercial world and now, just as important as the consumers at the supermarket jam shelf, are the commercial bakers and ice cream and yoghurt makers who represent nearly half of today’s turnover. Each year many tonnes of fruit are processed for commercial clients to use in biscuits, pies, flans, cakes, slices, ice creams and yoghurts. There’s also a range of non-fruit fillings such as caramel, custard and chocolate. “Hopefully, these days we are a bit more on to it and create products that the market wants or, better still, solve problems for our customers,” says Michael. “In fact we are feeling hopeful at this stage that we have a good future for the business. Our marketing approach is professional and rather than randomly launch products that we think are good into the market, we are more disciplined. So finally, after all these years – yes, I am quite optimistic that Barker’s is really going somewhere.” And where is that “somewhere”? “Australia. Do you know that Australia does not have a premium jam range?” Michael says with the excitement of a man with 20 million-plus potential jam eaters in his sights. “Australian consumers have forgotten what real jam tastes like. They taste Anathoths and their response is: ‘Wow, we did not know that jam could taste this good’.” “We’re hell of a proud of what we produce but we’ve always reinvested and never seem to make any money” NZ Life & Leisure 105
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