Technology on Campus
Whatcomputer(s)canIbringtocampus?
MoststudentsbringtheirowncomputerstocampusandconnecteasilytotheResidentialNetwork(ResNet)in
theirdormrooms.Inordertoconnect,thesecomputersmustmeetthefollowingminimumrequirements:
WindowsOS
Windows8orbetter
80GbFreediskspace(Themorethebetter)
8GbofRAM(Themorethebetter)
Anti-virussoftwarethatrunscontinuously.
MacintoshOS
AppleOS10.10orbetter
80GbFreediskspace(Themorethebetter)
8GbofRAM(Themorethebetter)
AnEthernetPortorAThunderbolttoEthernetAdapter
Inaddition,weaskthat:
o Youhaveanunderstandingofyourcomputer’swarrantyandwhatitcovers
o Yourcomputerisvirusfree
o Yourcomputerhasallsecuritypatchesinstalled
o Yourcomputerisingoodworkingorder
o Youbringallpowercords,apowerstripandanEthernetcable.
CanIpurchasemycomputerthroughAssumption?
o WeprovidelinksthroughourwebsitetotheDellandApplewebsites,whichofferaneducationaldiscounton
computersandsoftwareforstudents,facultyandstaff.**Note:Allpurchasesarethroughathird-party,and
thereisnotaphysicalcomputerstoreoncampus.AssumptionCollegedoesnothandlerefundsorreturnsonany
hardwareorsoftwarepurchasedusingtheComputer&SoftwareStore.**
DoIneedanti-virusprotection?
o Anti-virussoftwareisnotrequiredifyouarebringingaMac/Applecomputer,howeverwedorecommendthat
youuseavirusprotectionsoftwaresuchasSophos.IfyouarebringingaPC/Windowscomputer,youmustuse
anti-virussoftware.Ifyouhavealreadypurchasedanti-virussoftware,pleasefeelfreetocontinuetouseyour
version.Ifnot,theCollegewillprovideitatnocost.CalltheHelpdeskat508-767-7060formoreinformation.
HowdoIconnectmydeviceonceI’moncampus?
o YouareabletoplugyourcomputerintoanEthernetconnection,and/orusethewirelessnetwork.
WhatsupportdoIhaveoncemycomputerandIareoncampus?
o
RCC(ResNetComputerConsultant)StudentSupport
ResNetsupportisatrainedstaffofstudentswhosupportstudentresidentialnetworking.Theyaretrainedto
networkfunctioningcomputers,configurewirelessnetworkconnectionsandinstallResNetsoftware(anti-virus
softwareandwebbrowsers).Onmove-inday,RCCswillbeassistingindormshelpingstudentsgetconnected.
Theywillbegoingfromdormtodormtomakesureeveryoneisconnected.Duringthefirstweekofschool,
theyworkexclusivelyonassistingstudentswithconnectingtheirmachinestothenetwork.
o ITHelpdesk(ITCenter,Rm.130)
Afterthefirstweekofschool,youcancalltheITHelpdesk(508-767-7060)forhelp.StudentRCCscanhelponan
as-availablebasiswithmanyofthecommonsoftwareissuesthatarisewithtoday’scomputers.Otherissues
maybereferredtoprofessionalITstaff.Anythingthatwecannotassistastudentinfixingwillbedirectedtoa
repaircenter.Studentsareresponsiblefortheirownmachinesandareresponsibleforanychargesaffiliated
witharepairifitisnotcoveredbythewarranty.
Whereiswirelessinternetofferedoncampus?
o
Wirelessnetworkaccessisavailableinallcampusbuildings,includingallresidencehalls.Wired(ethernet)
accessisalsoavailableindormrooms.
CanIbringmyownwirelessrouter?
o
No,wirelessrouters,hubs,orswitchesbroughtfromoffcampusarenotallowedonthenetwork.Ratherthan
improvingwirelessspeed,thesedevicesdegradetheCollege’swirelessperformanceforeveryone.
WhatifIhavemoredevicesthannetworkjacksinmyroom?
o Ifyourdormroomdoesnothaveenoughnetworkjacksforallroommates,youmaysignoutanEthernethubat
theInformationTechnologytableinthePlourdeRecreationCenteronMove-InDayorthereafterattheIT
HelpdeskinITCenter,Rm.130.
HowdoIgetmyotherdevicesconnected?
o
o
o
Wecanprovidegenericinstructionstoassistyouinconnectingotherdevices(phones,tablets,gamingunits)on
ournetwork.CalltheHelpdeskforinstructionsforconnectingyourdevices(508-767-7060).Pleasenotethat
everymanufacturerandsoftwareversionhassomedifferences,andyoumayneedtocontactthemanufacturer
ifyouhavedifficulties.
Therearesomedevicesthatwedonotsupportandthatdonotworkonournetwork.Theyarewirelessprinters,
Internettelevisions,andmediadeviceslikeSlingbox/TivoandChromcast.
Additionally,theIT&MSDepartmentreservestherighttorestrictanydevicethatmaybealiabilityforthe
network(i.e.,"Jailbroken",highbandwidthuseormodifiedmobiledevices).
CanIusewirelessstreamingdeviceslikeChromecastoncampus?
o
No.Asnewtechnologyanddevicesbecomeavailableoftenthosenewdevicesworkwithawirelessinternet
connection.Whatmostpeopledon’tknowisthatthosedevicessuchasChromecastorAppleTVsaredesigned
torunonahome-basedwirelessnetworksystem.Oncampus,becausewehaveanenterprisewirelessnetwork,
notahomewirelessnetwork,thosedeviceswillnotwork.Thewirelesssystemoncampusismeanttobeused
withdesktopcomputers,laptops,tablets,andsmartphones.Allotherdevicesshouldbeusedwithawired
connection.
WhatifIneedhelpconnectingonMove-InDay?
o
Onmove-inday,ourResNetstudents(RCCs)willbeassistingindormshelpingstudentsgetconnected.Theywill
begoingfromdormtodormtomakesureeveryoneisconnected.
WhatifIdon’thaveacomputer?
o
Assumptionhas4designatedcomputerlabsand8computerclassrooms,equippedwithPC,Macordual-boot
computers.Thed’AlzonLibraryalsohasnumerousdesktopandlaptopcomputersavailableforstudentuse.
DoIneedaprinter?
o
Studentsmaybringtheirownprinters,buttheprintermustbepluggedintoyourcomputer.Wirelessprinting
doesnotworkintheresidenceHalls.IntheITCenterlabs,classrooms,andtheD’AlzonLibrarythereisaprint
managementsystemcalledHoundprint.Toprint,usersneedtheirAssumptionusernameandtheirAssumption
ID.Whenadocumentisprinteduserswillbepromptedfortheirusername.Theprintrequestwillbesenttoa
HoundprintreleasestationwheretheuserwillswipetheirschoolIDtoreleasetheprintjobtothatprinter.
Printoutsareheldintheprintqueueforupto60minutesandcanbeaccessedfromanyHoundprintstation.
Blackandwhiteprintoutsarefree.
Whatsoftwareisavailableforstudentuse?
o
StudentsmaygototheAssumptiononlinecomputerstoretopurchasesoftwarefortheirowncomputersata
discountedprice.AssumptionlabandclassroomcomputersofferMicrosoftOffice2013(Word,Excel,
PowerPoint,Access)andapproximately200differentstandardandeducationalsoftwareproductssuchas:
AdobeCreativeSuiteCS4(Photoshop,Dreamweaver,Illustrator,InDesign,etc.),Avid,Mathematica,SPSS,and
more.
WhataboutP2P(Filesharing)?
o
AssumptionCollegerestrictsillegalfilesharingsoftwaresuchasBit-torrent,gnutella,edonkeyandKazaa.Illegal
sharingofcopyrightedmaterialisnotallowedandwillactivelybemonitoredandstopped.Studentswho
participateinillegalfilesharingcanandwillbeprosecutediftheircomputerisidentifiedassharingcopyrighted
files.P2Palsoconsumesexcessiveamountsofnetworkbandwidthmakingthenetworkslowerforallusers.
DoIneedaphoneinmyroom?
o
Yes.Ifyouliveinaresidencehall,eitheryouoroneofyourroommatesmustbringawiredphonewithyou,and
itmustbepluggedintothebeigeorwhitetelephonewalljack(bluewalljacksareforcomputers).Inaddition,all
wiredphonesallowyoutomakefree,unlimitedlocalcalls,andweoffervoicemailuponrequest.
WhydoIneedalandlinephone?
o
Allwiredphonesconnectedinresidencehallsarelinkedtoour911system,whichtellsAssumption’sPublic
SafetyDepartmentwhereyouarecallingfrom.Thisiscriticalinanemergency!
Aretherecellphoneprovidersoncampus?
o
WehaveAT&T,T-MobileandVerizoncelltowersoncampus.
o
Formoreinformationabouttechnologyservices,includinginstructionsandacceptableusepolicies,gotothe
My.AssumptionportalandlookunderIT&MSServices.
WherecanIfindmoreinformationabouttechnologyoncampus?
WhattypeofTVwillworkwiththecableserviceprovidedinthedorms?
o
o
OnlyTVswithaClearQAMtunerinthemareabletoviewtheservice.ManyTVmodelshaveaDigitalASTC
tunerwhentheyneedaClearQAMtunertoworkoncampus.Werecommendthatyousearchonlinebythe
makeandmodelofyourTVorreferenceyourTV'sowner’smanualforspecificmodelinformationtofindout
whattypeoftuneryourTVhas.Pleaserefertothemy.assumption.eduPortalforfurtherinformationaboutthe
channellineup.
PleasenotestudentsmustbringtheremotefortheirTVtobeabletoconnectittothecableserviceprovidedin
thedorms.
Computer-relatedPurchases
PurchasingHardware(acomputer)
Assumptionfacilitatesstudentcomputerpurchasesbynegotiatingdiscountswithcertaincomputermanufacturerson
yourbehalf;ourcurrentpartnersareDellComputerandApple,Inc.Astandarddiscountcoversallthemanufacturer’s
products,while“special”discountsarenegotiatedoncomputerswebelievewillmeetmoststudents’needsforfour
years.WeprovideyouwithalinkfromourwebsitetoDellandApple’seducationaldiscountsites.Pleasenotethatour
DellandApplecomputerrecommendationsareforcomputersonly(eachcomputerincludestheoperatingsystemand
someminorapplications).Theonlysoftwareapplicationthatwerecommendyourstudentpurchaseforhis/herfirst
semesterisMicrosoftOffice(Office2013ProfessionalforWindowsusersorOffice2011ProfessionalforMacintosh
users).See“PurchasingSoftware”below.
Apple,Inc.
Appleprovidesadiscountonsalestostudents,parentsandfriendsofAssumptionCollege.AllApplecomputershave
MacOSinstalledandwillalsorunWindows(Windowsmustbepurchasedseparately).Toviewthechoicesorbuya
computer,youneedtostartbyconnectingtohttp://www.assumption.edu/storeandthenclickon“AppleStore.”You
shouldseeApple’sproducts,andyoucanselectandpurchasefromthispage.Pleasekeepinmindthat,ifdesired,
extendedwarrantiesmustbeselectedasanoptionwhenordering.Assumptiondoesrecommendthattheextended
warrantybepurchased!Thelaptopmodelwerecommendisdetailedinthetablebelow(p.4).
DellComputer
DellprovidesAssumptionstudents,parents,andfriendsofAssumptionwithadiscountforallpurchases.Inaddition,we
havenegotiatedaspecialdiscountonthelaptopconfigurationthatAssumptionpurchasesforourfacultyandstaffuse,
andDellisallowingstudents,parentsandfriendstopurchasethesameconfigurationswiththesamediscount.Thetotal
discountonthelaptop’smodelandconfigurationis.Thisconfigurationisdetailedinthetablebelow(p.4).Thisprice
includesafouryearhardwarewarrantyandDell’sCompleteCareservice,whichcoversaccidentaldamage(spilled
liquids,drops,etc.).
ToviewtheDellchoices,connecttohttp://www.assumption.edu/storeandclickon“DellStore.”Thiswilltakeyouto
Dell’swebsiteandidentifiesyouasanAssumptioncustomer.Discountswillbereflectedinthepricesyouseeonthe
variouspages.(AlsodisplayedisDell’stoll-freenumberaswellasAssumption’smembernumber.Bothareimportantif
youplanonspeakingwithaDellrepresentative.)Clickingthe“RecommendedBusinessSystems”linkwilldisplaya
webpagewiththespeciallydiscountedlaptop.ClickingtheotherlinkswilldisplayDell’scomputerstoreandallowyouto
purchaseanyitemthatDellsells.Thepricesthataredisplayedonthesepagesincludethestandarddiscount.
PurchasingSoftware
ThestandardsoftwareusedinallAssumptionofficesandcomputerlabsisMicrosoftOfficeProfessional.Youareableto
purchasesoftwarethroughtheAssumptionCollegelinktotheonlinesoftwarestore.Theonlinesoftwarestorewillissue
youausernameandpasswordandsendittoyourAssumptione-mailaccount.Onceyouhavethatinformation,youmay
clickonthelinkintheemailorvisithttp://www.assumption.edu/storeandclickon“SoftwareStore”tologonand
purchaseyoursoftware.Thisdiscountisofferedonlythroughtheonlinestore;youwillNOTreceivethisdiscountifyou
purchasethesoftwarefromDell,Appleoranotherretaildistributor.
HardwareSupportafterPurchase
Assumption’stechnicalstaffareregisteredwithDellandcanordergeneralreplacementparts,aswellasoffer
supplementalhelpdiagnosingAppleandnon-Dellhardwareissues.Ifacomputerpurchasedthroughthelinksprovided
ontheAssumptionwebsiteneedswarrantyrepair,ourstaffcancoordinatetherepairprocessbetweenthestudentand
thevendor.Wedonotmakehardwarerepairsonnon-Dellcomputers.Wewillbehappytosupplyalistofcomputer
repaircompaniesinthearea.Studentsareresponsibleforanychargesaffiliatedwitharepairifitisnotcoveredbythe
warranty.
RecommendedDellLaptop
RecommendedAppleLaptop
AppleMacBookProCost:$1272
SafewareCost:$348
DellLatitude15”E5570:$1244.52
RecommendedLaptopSpecifications:
•
•
•
•
•
•
•
Windows 10, Professional, 64-bit
2.6GHz Intel Core i5-4310M
8GB Memory
500GB 7200 RPM hard drive
4 cell battery
Four Year, Next Business Day, Onsite
Warranty
Four Year, Accidental Damage Service
*Pleasenote,whenpurchasingthewarrantyforyour
computer,youareresponsibleforverifyingthatyouare
purchasingthecorrectwarranty.Pleasereviewwhatthe
warrantycoversbeforepurchasingit.Youareresponsible
forunderstandingthecoverageofthewarrantythatyou
purchase.Studentsareresponsiblefortheirowncomputers
andareresponsibleforanychargesaffiliatedwitharepair
ifitisnotcoveredbythewarranty.Forbestservicewe
recommendthatyoupurchasetherecommendedwarranty
onlyavailablethroughoursite.
Recommended Laptop Specifications:
•
•
•
•
•
•
13” MacBook Pro
2.5GHz Intel Dual Core i5
8GB Memory
500GB 5400 RPM hard drive
Built-in 7-hour battery
Three Year Apple Protection Plan for
MacBook Pro
Upgrade Options:
•
Four Year Safeware Accidental Damage
Insurance, add $348.00 – STRONGLY
RECOMMENDED
Note:AppleonlyoffersawarrantyonAppleparts;this
warrantycoverspartsandlaborduringthewarranty
period.Assumptionstronglyrecommendsthatyoucontract
withSafeware(www.safeware.com/assumption)foran
AccidentalDamagepolicy(listedabove)forthedurationof
theMacBookPro’suse.
*Pleasenote,thepricesforcomputersandsoftwarearesubjecttochange.
VisittheAssumptionCollegeTechnologyStore
http://www.assumption.edu/store