26A SUNDAY, FEBRUARY 7, 2016 FLORIDA TODAY BUSINESS NEWSMAKERS MELBOURNE Shah, Dunwoody join Florida Tech trustees board Florida Institute of Technology recently announced that Mahesh “Mike” R. Shah and Ann Dunwoody were named to the the university’s Board of Trustees. Shah is owner and president of M&R High Point Holdings Inc., comprised of wholesale and retail gasoline businesses and other real estate holdings. He is also president of Southeast Petro Dist. Inc. Shah also is a founding member of the Florida Tech Panthers Football Founders Club. Dunwoody is the first female fourstar general in U.S. military history and a 1988 graduate of Florida Institute of Technology’s Fort Lee, Virginia, site. She earned her master’s degree in logistics management through the Flor- Dunwoody Shah ida Tech off-site program, focusing on an area that would become a major part of her military career. She is credited with leading the transformation of the Army’s logistics organizations. into an exclusive club of national sales agents. Anita Campbell, Gloria Yanes and Michael Adams were invited to join the President’s Club of AmeriLife, the premier insurance marketing group in America. Campbell wrote $283,428 in new business-annualized premiums last year; Yanes wrote $230,536 and Adams wrote $176,024. AmeriLife & Health Services agents who write at least $150,000 in annual premium qualify for President’s Club membership. CAPE CANAVERAL MELBOURNE Aerodyne’s President Award goes to Rigolini Agents with AmeriLife & Health recognized A number of life and health insurance agents with AmeriLife & Health Services of Brevard County were singled out for their success by induction Aerodyne Industries LLC recently presented its President’s Award to Marianne Rigolini at the third annual Test and Operations Support Contract awards banquet at the Radisson Resort Marianne Rigolini received the Aerodyne Industries LLC President’s Award. at the Port in January. Rigolini is the Manager of TOSC’s IT Applications and Systems Development Team at the Kennedy Space Center. She worked closely with numerous customer groups both within and external to the TOSC team and identified opportunities for the development of the next IT Systems that enabled the entire TOSC team to better meet and exceed customer expectations. The President’s award, which is given to an individual who has made significant contributions to the success of the company, was presented by Aerodyne CEO Andrew Allen. To submit an item for Business Newsmakers, contact Wayne T. Price at 321-242-3658 or wprice@ floridatoday.com. Funds Continued from Page 25A WAYNE T. PRICE/FLORIDA TODAY Eugene Conner, who lives in Heritage Isle in Viera, can’t understand how his bill went from about $40 to nearly $1,000 for one month. Water Continued from Page 25A typical swimming pool holds anywhere from 10,000-13,000 gallons. It’s especially mind-boggling considering no one was home at the time. Running toilet? A faucet left on? Maybe a leak in a pipe? Not likely, Conner said. Why would the bill have returned to normal in October? How about theft? Could someone have connected a hose to the spigot behind his house and then filled up a water truck? Very possible. He was told by the Heritage Isle property owners’ association to get a lock for the exterior spigots, which he is doing. Or maybe it was a broken meter? Also possible. Cocoa said they’d send someone to check the meter but Conner would have to pay $50 for the service call. Conner balked. “Why should I have to pay for that?” Conner asked. “It’s not my mistake.” Water has been in the national news a lot lately, considering what’s happening in Flint, Michigan, where cruddy water corroded cruddy pipes and made it into people’s drinking water. There has been fever pitch of finger pointing and political football over what’s happening in Flint and who’s responsible. (You just know it’s a hot potato when Cher gets involved.) Thank goodness our water issues here, at least for now, revolve around billing and not contamination. However, pressures on an overtaxed aquifer as the population grows in Florida will no doubt grow in importance in Florida. Back to Conner. You can imagine his reaction to a water bill for $923.90 when he wasn’t even home. Maybe, just maybe, he’d understand a leak. But 90,000 gallons out of the blue for just one month? “I was shocked, beyond anything I had ever experienced in my entire life,” said Conner, who lived near Suntree Country Club prior to moving to Heritage Isle, in November 2014. “I had never had an experience like this,” he said. The policy with the Cocoa Water Department is pretty much this: Once treated water gets recorded through your meter, it’s your responsibility — bad pipes, leaky commode or theft. I attended a Cocoa City Commission meeting last month when a local businessman addressed council members on a similar issue. He was billed for 200,000 gallons of water — he only had one bathroom and a sink in a retail space he was renting. His bill topped $3,000 when it had been in the $100 range. To the city’s credit, officials were working a negotiated discount on the bill — maybe in the $600 range — just as they have attempted with Conner. For Conner, they dropped his back payment to $324.34. In the businessman’s case, he and the property owner wanted to whittle the $600 settlement further, maybe to around $300. Call it good faith negotiating between the city and a customer, the property owner said. At that meeting, Jack Walsh, Cocoa’s utility director, cautioned about going too far down that road. First, though, losing that amount of water can be more discrete than you think, he said. “Florida is a peninsula, basically made of sand,” he said. “You can lose 10,000-200,000 gallons of water and not ever see a puddle.” On negotiating with individual customers beyond utility policy? Well, it’s a slippery slope. “The fact of the matter is my treatment plant spent the money, the time and the effort to deliver the water,” Walsh said. “And whether that water was used for a beneficial use in the sink, or whether it went through a broken service and disappeared into the ground, it still passed the meter and it’s the responsibility of that customer.” Wish Mr. Conner good luck. I see water turning to steam if there isn’t a resolution. Price is business editor at FLORIDA TODAY. He can be reached at 321-242-3658 or [email protected]. You can also follow him on Twitter @Fla2Biz. If you had just owned the U.S. stock market or international developed-market equities for 20, 30, 40 years, you would have done fine with a cap-weighted approach. I think the industry generally doesn’t like the term, but no one has, as of yet, come up with another term that has seized the popular consciousness. Q: So why do anything other than traditional index funds? 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