Frequently Asked Questions....
What’s the difference between soundproofing and sound absorbing products?
Soundproofing products act as a barrier to decrease sound leaving or entering a room or workspace. Sound
absorbers absorb the sound within a room and assist to reduce room reverberation etc. Absorbers do not prevent
the sound leaving the space but will reduce it. If you want to soundproof a room you need to buy soundproofing
products. It may also be worthwhile to think about some absorbers inside the room to help reduce the sound
before it hits the soundproofing.
What is a sound barrier?
A sound barrier is a sound blocker and usually includes insulation with a high mass, which then reduces the
amount of sound that can pass through it. A closed standard domestic door is a good example of a noise barrier
as it reduces the sound of external noise. Sound waves flow like water and air so it is impracticable to use a
sound barrier such as a fence or screen to stop noise but they are effective when used to reduce noise
immediately on the other side of them. From distances farther away the noise reduction will be less efficient.
How much of the floor, wall or ceiling do I need to cover to reduce noise by a given amount?
There is no easy answer to this question. You would need to speak to one of our acoustic technicians and they
will help you with your noise problem. Our team will be able to calculate the amount of sound absorption
material required and the expected reduction in noise levels you can expect to achieve.
I would like to install the materials myself. Would you be able to provide me with support and
information to do this as a DIY project ?
Yes, we have installation information that we can provide for our products and our advisors are able to assist
over the telephone during office hours on 020 36372283.
Are your products hard to install ?
If you are a DIY enthusiast then you should be fine installing most of our products. If you do not have
installation instructions they can be downloaded from our website. If you are in any doubt about your ability to
install a system you have seen on this website, we strongly recommend you call our team to discuss BEFORE
you order.
How do I reduce or prevent noise pollution in my house/dwelling?
This is one of the most frequently asked questions. First of all, you should establish whether you require noise
insulation or sound absorption. Sound insulation is frequently asked for in order to keep out unwelcome noise,
but is occasionally requested for reducing annoyance to others.
The approach to noise insulation will be dependent on the situation; ‘one size fits all’ type solutions are perhaps
insufficient and may not work. Everyone’s situation differs and the solution is also dependent on the type of
building where the problem is located. For successful noise insulation improvement we recommend you take
our professional advice. We have a substantial amount of acoustics experience gained over many years. We also
know it’s best for us to talk to us at an early stage of any renovation or project to ensure you are confident and
happy.
Below are some general guidelines:

When the noise is from an external source such as road traffic noise it may be likely, if planning
authority’s permit, to install a noise barrier. This can be efficient as long as the direct line of sight
between traffic and house is concealed by the barrier.

Windows can be a weak point for sound transmission to and from a building. Double glazing is most
commonly used for enhanced protection than single glazing. But in areas of high external noise it might
be advisable to have double windows with a large air gap (25 to 100 mm) and acoustic absorbent
material on the perimeter reveal around that gaps.

The fitting of new windows may decrease the level of air ventilation, and it will be essential to
compensate for this, if needed by improving the noise insulation of specific party walls.

Noise through party walls can be decreased by the adding a false wall. This is built from a layer of
sound insulating material, usually plasterboard, separated from the party wall by a large void enclosed
with acoustic quilting. The false wall cannot not be connected to the party wall, because that would
allow the noise to travel.
How do I obtain a quote?
Please click on the contact us page or call our main number 020 36372283
Do you offer discounts?
We offer very competitive discounts on all our products for bulk orders. Please call our Soundproofing Online
team for more information.
How do you deliver to me?
We use a number of delivery methods and couriers dependant on the size and weight of your order. In many
cases your products will be delivered on a wooden pallet and you will require a suitable sized space to sit this
outside your address. If this could to be a problem please notify our sales team before you order.