Role title
Reception Manager REF: 0516
Salary package
Level 10: R417 552 – R491 847 plus benefits (DPSA salary
scales)
Reporting structure
Financial Manager
Closing date
26 May 2017
Summary of main functions and purpose of job
The purpose of this role is to oversee the overall management of the reception area and reception staff.
The successful candidate will also be responsible for managing the admissions and discharge of patients
in a professional, friendly and timeous manner.
Duties and Responsibilities
•
Manage all departmental staff and report any problems / queries to the Financial Manager
•
Manage all day to day queries
•
Monitor capturing of pre-admission files
•
Complete managers’ report daily
•
Monitor completion of daily reports by pre-admissions
•
Log all Aramis calls for the department
•
Ensure a smooth flow in reception always
•
Be on call after hours and weekends as scheduled
•
All other ad-hoc duties as required
•
Manage the confirmations
Qualifications and Experience
•
Grade 12 or equivalent qualification
•
A tertiary qualification in Administration or related qualification
•
Candidates with 10 years Reception Supervisory experience in a Hospital will get preference
•
Previous working experience on SAP is advantageous
•
Computer literacy is essential.
Knowledge, Skills, Training and Competencies Required
•
Aligning performance for success: Collaboratively work with direct reports to set meaningful
performance goals, establish an approach to achieve set objectives and create a learning
environment.
•
Coaching: Providing timely guidance and feedback to help others strengthen specific
knowledge/skill areas needed to accomplish a task or solve a problem.
•
Decision making: Identifying and understanding issues, problems and opportunities, comparing
data from different sources to draw conclusions, using effective approaches for choosing a course
of action or developing appropriate solution, taking action that is consistent.
•
Initiating action: Taking prompt action to accomplish objectives, taking action to achieve goals
beyond what is required and being proactive.
•
Leading through vision and values: Communicates the importance of the vision and values,
translate the vision and values into day to day activities and behaviours, guides and motivates
others to take actions that support the vision and values, recognizes and rewards associates whose
actions support the organization’s vision and values.
APPLICATION PROCESS
Interested candidates who meet the above criteria are requested to e-mail a detailed CV to Lorraine
at [email protected] .
NB- Please state the reference number relevant to the position applied for. Applications
without reference number will NOT be considered.
Please note that should you not hear from us within 4 weeks of your application, it would
mean that your application has been unsuccessful.