Superintendent of Insurance rd
103 Report of Business Transacted in 2015 Superintendent of Insurance
Alberta Treasury Board and Finance
Room 402, 9515 – 107 Street, NW
Edmonton, Alberta T5K2C3
Phone: 780.643.2237
Fax: 780.420.0752
Email: [email protected]
www.finance.alberta.ca/business/insurance
Copyright © President of Treasury Board and Ministry of
Finance. All rights reserved.
Contents
OVERVIEW ................................................................................................................................................. 2
ACCIDENT AND SICKNESS INSURANCE IN THE PROVINCE OF ALBERTA FOR 2015 ......... 6
AIRCRAFT INSURANCE IN THE PROVINCE OF ALBERTA FOR 2015 ........................................ 8
AUTOMOBILE INSURANCE IN THE PROVINCE OF ALBERTA FOR 2015 .................................. 9
BOILER AND MACHINERY INSURANCE IN THE PROVINCE OF ALBERTA FOR 2015 ......... 11
CREDIT INSURANCE IN THE PROVINCE OF ALBERTA FOR 2015 ........................................... 12
CREDIT PROTECTION INSURANCE IN THE PROVINCE OF ALBERTA FOR 2015 ................ 13
EQUIPMENT WARRANTY INSURANCE IN THE PROVINCE OF ALBERTA FOR 2015........... 13
FIDELITY INSURANCE IN THE PROVINCE OF ALBERTA FOR 2015 ......................................... 14
HAIL INSURANCE IN THE PROVINCE OF ALBERTA FOR 2015 ................................................. 15
HOME WARRANTY INSURANCE IN THE PROVINCE OF ALBERTA FOR 2015 ...................... 15
LEGAL EXPENSE INSURANCE IN THE PROVINCE OF ALBERTA FOR 2015.......................... 15
LIABILITY INSURANCE IN THE PROVINCE OF ALBERTA FOR 2015 ........................................ 16
LIFE INSURANCE – DIRECT PREMIUMS WRITTEN IN THE PROVINCE OF ALBERTA FOR
2015 (in $000s)........................................................................................................................................ 19
LIFE INSURANCE – DIRECT CLAIMS, ANNUITIES, DIVIDENDS IN THE PROVINCE OF
ALBERTA FOR 2015 ............................................................................................................................... 22
MARINE INSURANCE IN THE PROVINCE OF ALBERTA FOR 2015 ........................................... 25
MORTGAGE INSURANCE IN THE PROVINCE OF ALBERTA FOR 2015 ................................... 26
PROPERTY INSURANCE IN THE PROVINCE OF ALBERTA FOR 2015 .................................... 27
SURETY INSURANCE IN THE PROVINCE OF ALBERTA FOR 2015 .......................................... 31
TITLE INSURANCE IN THE PROVINCE OF ALBERTA FOR 2015 ............................................... 32
GLOSSARY............................................................................................................................................... 33
SUPERINTENDENT OF INSURANCE – 2015 ANNUAL BUSINESS REPORT
1
OVERVIEW
Pursuant to section 799(2) of the Insurance Act, this is the 103rd Annual Report of the
Superintendent of Insurance, which shows the insurance business transacted in Alberta
for the year ending December 31, 2015.
The following is a summary of the business transacted in Alberta during 2015:
(in Thousands)
Premiums Written
Life1
General
$ 6,234,637
$ 9,610,385
Total Premiums Written
$ 15,845,022
Claims and Disbursements
Life2
General
$ 3,833,362
$ 5,714,293
Total Claims and Disbursements
$ 9,547,655
Insurers Licensed
There were 254 insurance entities licensed on December 31, 2015.
Business Type
Alberta
Extra Provincial
Federal3
Total
Property and Casualty
Insurance Companies
9
18
128
155
Life Insurance Companies
2
12
51
65
Fraternal Societies
0
1
10
11
17
6
0
23
28
37
189
254
Reciprocal Insurance Exchanges
Total
The Superintendent recovers all costs of regulation from industry on an annual basis. In
2015, we collected $1,754,101 through the Recovery of Administration Costs
Regulation.
1 Life premiums include annuities and accident and sickness.
2 Life claims and disbursements include annuities and accident and sickness.
3 Includes branch operations of foreign insurers.
SUPERINTENDENT OF INSURANCE – 2015 ANNUAL BUSINESS REPORT
2
Superintendent Notices, Guidelines, and Interpretation Bulletins
Pursuant to section 792.1 of the Act, the Superintendent issues notices, guidelines and
interpretation bulletins to clarify expectations with respect to interpretation and application of the
Act and regulations. In 2015 the Superintendent issued six notices and interpretation bulletins
on a variety of topics including the Approved Financial Responsibility Card (Pink Card), Notice
of Fees and Disbursements for Chiropractic Services under the Insurance Act, and a Caution
Regarding Ride Sharing Services and Insurance. Additional information can be found on our
website at: Superintendent of Insurance Bulletins and Notices.
Market Conduct Activities
As part of a risk-based approach to the supervision of the insurance industry in Alberta, the
Superintendent investigates consumer complaints, allegations of misconduct on the part of
insurers, unfair acts or practices taken against consumers and occurrences of non-compliance
with the Act and its attendant regulations. Upon the completion of an investigation, the
Superintendent, pursuant to the provisions of the Act and the Enforcement and Administration
Regulation, determines if further regulatory action is warranted. Regulatory action includes but
is not limited to the assessment of administrative penalties. In 2015 the Superintendent
assessed four administrative penalties totaling $140,000. Additional details can be found on our
website at Enforcement Activities.
Certified Examiner Selection
In the event of a disagreement between a
claimant and an insurance company as to
whether or not an injury arising from a motor
vehicle accident is a minor injury, or if a minor
injury has caused a serious impairment, the
Certified Examiner (CE) process is mandated
under the Minor Injury Regulation to resolve
the dispute. Under this process either party
may apply to the Superintendent of Insurance
to appoint a physician from the CE Register to
assess the patient and determine if the injury
is minor or not.
Number of CE Applications Processed by
the CE Process
The appointment of CEs began in 2005 and
has averaged 185 per year for the last five
years. See chart for number of CE applications
processed by the Certified Examiner process.
For further information on the Certified
Examiner process, the Certified Examiner
Register or application forms for the
appointment of a Certified Examiner please
refer to our website, at www.finance.alberta.ca
SUPERINTENDENT OF INSURANCE – 2015 ANNUAL BUSINESS REPORT
3
Comparative Summary of Total Direct Premiums Written and Claims by Class of
Insurance in Alberta During 2015
Year
Accident & Sickness
Aircraft
Automobile
Boiler & Machinery
Credit
Credit Protection
Equipment Warranty
Fidelity
Hail
Legal Expense
2015
2014
2013
2012
2011
2010
2009
2,762,022
1,619,727
58.6
54.3
55.2
54.1
55.3
55.0
54.0
Premiums
($000)
Class
Home Warranty
2015
Claims
Including
Adjustment
Expenses
($000)
2015
2
1
Claims Ratio (%)
40,710
14,685
36.1
97.7
37.8
22.1
22.1
46.8
34.6
4,388,364
3,437,117
78.3
78.9
75.6
73.7
66.9
61.2
54.2
86,879
56,230
64.7
77.7
17
51.6
51.6
29.9
70.2
8,452
735
8.7
53.8
25.4
15.9
15.9
31.0
27.1
26,595
3,326
12.5
5.3
4.4
3.4
—
—
—
72,724
18,499
25.4
21.0
18.4
0.2
—
—
—
11,583
6,352
54.8
45.6
-95.5
22.8
22.8
10.0
81.9
33,817
23,659
70.0
143.9
63.9
48.4
48.4
56.9
81.5
18,570
5,922
31.9
22.4
55.3
33.3
—
—
—
3,433
1,019
29.7
57
66.1
64.3
64.3
113.1
73.3
Liability
1,039,086
576,796
55.5
67.1
54.6
43.4
86.6
37.9
36.4
Life
3,472,615
2,213,635
63.7
71.2
63.7
65.2
64.2
63.8
63.3
28,040
-1,887
-6.7
30.8
66
17.9
17.9
22.9
39.1
246,068
20,923
8.5
2.3
14.7
80.0
80.0
94.3
133.1
3,489,447
1,531,503
43.9
53
121.3
75.2
94.8
66.5
70.7
Surety
93,700
13,772
14.7
36.9
72.4
43.5
43.3
79.5
28.5
Title
22,917
5,642
24.6
24.7
18.5
18.1
18.1
17.2
20.0
Marine
Mortgage
Property
Source: The information in this table was obtained from the 2015 annual filings filed with Alberta for provincial and
extra provincial insurers and information filed with the Office of the Superintendent of Financial Institutions for federal
insurers.
1
2
Equipment Warranty was included with Boiler & Machinery prior to 2012.
Home Warranty is also included in Property.
SUPERINTENDENT OF INSURANCE – 2015 ANNUAL BUSINESS REPORT
4
Provincial Insurer Financial Results
The Superintendent publishes select financial data for Alberta incorporated insurance
companies. The data is reported as provided by the insurers in their quarterly reporting
to the Superintendent. It can be found on our website at: Financial Data for Alberta
Incorporated Insurance Companies.
Insurance Companies Operating in Alberta
The Superintendent maintains a list of Insurance Companies, Reciprocal Insurance
Exchanges and Fraternal Societies licensed to operate in Alberta. This list, Insurers,
Reciprocal Insurance Exchanges, and Fraternal Benefit Societies – Licensed in Alberta,
can be found on our website. The list includes the insurance classes, attorney for
service (person delegated to accept service of legal papers), and contact information for
the Complaint Liaison Officer/ombudsperson.
The Superintendent also maintains a list of insurers, Reciprocal Insurance Exchanges
and Fraternal Societies that have withdrawn, amalgamated or changed their names,
and includes the name of the entity and the historical information on why they no longer
operate in Alberta. This list can be found on our website, the listing is called Insurer,
Reciprocal Insurance Exchanges, and Fraternal Societies – No Longer Licensed in
Alberta.
ABSTRACT OF RETURNS
DISCLAIMER — the following information was obtained from the 2015 annual filings
filed with Alberta for provincial and extra provincial insurers and information filed with
the Office of the Superintendent of Financial Institutions for federal insurers. While every
effort has been made to ensure the accuracy of this report, decisions should not be
made solely on the information herein contained.
You will notice in many of the tables (on the following pages) that there’s an asterisks (*)
next to the words ‘Claims Ratio’ – see below for a clarification of the term ‘Claims Ratio’.
*CLAIMS RATIO:
A ratio of total direct claims and adjustment expense incurred to total
direct premiums written in Alberta.
This ratio does not take into consideration changes in unearned
premiums and reinsurance as these amounts are not allocated by
Province.
SUPERINTENDENT OF INSURANCE – 2015 ANNUAL BUSINESS REPORT
5
ACCIDENT AND SICKNESS INSURANCE IN THE PROVINCE OF ALBERTA FOR 2015
Name of Licensed Insurance Company
ACE INA Insurance
Actra Fraternal Benefit Society
Aetna Life Insurance Company
AIG Insurance Company of Canada
Alberta Motor Association Insurance Company
Allianz Global Risk US Insurance Company
Allstate Insurance Company of Canada
American Bankers Insurance Company of Florida
American Bankers Life Assurance Company of
Florida
American Income Life Insurance Company
Assumption Mutual Life Insurance Company
Aviva Insurance Company of Canada
Berkley Insurance Company
Blue Cross Life Insurance Company of Canada
BMO Life Assurance Company
BMO Life Insurance Company
Canada Life Assurance Company (The)
Canadian Premier Life Insurance Company
Canassurance Insurance Company
Chubb Insurance Company of Canada
CIBC Life Insurance Company Limited
CIGNA Life Insurance Company of Canada
Combined Insurance Company of America
Connecticut General Life Insurance Company
Continental Casualty Company
Co-operators General Insurance Company
Co-operators Life Insurance Company
Cumis General Insurance Company
Cumis Life Insurance Company
Desjardins Financial Security Life Assurance
Company
Echelon Insurance
Empire Life Insurance Company (The)
Equitable Life Insurance Company of Canada (The)
Everest Insurance Company of Canada
FaithLife Financial
Premiums
Written
($000)
516
294
1,247
8,499
1,441
3,440
20
30,702
Total Direct
Claims
($000)
148
182
73
2,713
528
1,750
2,309
20,766
3,405
16.39%
2,037
491
42
1,274
34,902
6,334
5,194
130,442
25,451
148
1,230
9,140
2,187
21,378
2
117
46,576
14,877
10,780
408
187
56
215
18,340
2,823
143
11,880
2,623
75
751
1,915
723
8,569
-11
-32
2
27,781
3,774
1,868
20.03%
38.09%
133.33%
16.88%
52.55%
44.57%
2.75%
9.11%
10.31%
50.68%
61.06%
20.95%
33.06%
40.08%
-550.00%
1.71%
59.65%
25.37%
17.33%
135,702
91,803
67.65%
283
35,079
66,546
16
95
61
26,807
45,201
16
182
21.55%
76.42%
67.92%
100.00%
191.58%
SUPERINTENDENT OF INSURANCE – 2015 ANNUAL BUSINESS REPORT
Claims
Ratio*
28.68%
61.90%
5.85%
31.92%
36.64%
50.87%
7.52%
6
ACCIDENT AND SICKNESS INSURANCE CONTINUED…
Name of Licensed Insurance Company
Fenchurch General Insurance Company
First Canadian Insurance Corporation
Foresters Life Insurance Company
Great-West Life Assurance Company (The)
Green Shield Canada
Guarantee Company of North America (The)
Humania Assurance Inc.
Independent Order of Foresters (The)
Industrial Alliance Insurance and Financial Services
Inc.
International Insurance Company of Hannover SE
ivari
Knights of Columbus
La Capitale Financial Security Insurance Company
La Capitale Insurance and Financial Services Inc.
Legacy General Insurance Company
Liberty Life Assurance Company of Boston
Life Insurance Company of North America
Lloyd's Underwriters
LS-Travel, Insurance Company
Manufacturers Life Insurance Company (The)
National Bank Life Insurance Company
Old Republic Insurance Company of Canada
Order of United Commercial Travelers of America
(The)
Orion Travel Insurance Company
Pavonia Life Insurance Company of Michigan
PBC Health Benefits Society
Primerica Life Insurance Company of Canada
RBC Insurance Company of Canada
RBC Life Insurance Company
Reliable Life Insurance Company
Royal & Sun Alliance Insurance Company of Canada
Scotia Life Insurance Company
SSQ Insurance Company Inc.
SSQ Life Insurance Company Inc.
Sun Life Assurance Company of Canada
Premiums
Written
($000)
2,601
42,225
1,783
630,004
69,367
2
393
3
Total Direct
Claims
($000)
1,788
3,405
1,622
441,729
64,422
183
10
91,754
46,424
50.59%
10
265
900
12,641
10,634
1,031
650
6,471
1,052
444,399
323
1,238
4
38
10,434
7,078
266
53
164
5,221
164
291,442
93
177
40.00%
4.22%
82.54%
66.56%
25.8%
0.00%
25.23%
80.68%
15.59%
65.58%
28.79%
14.29%
23
14
60.87%
10,823
528
1,705
2
20,624
90,662
1,715
13,181
9,657
8,560
57,206
568,300
6,534
43
2,316
8,674
50,707
1,133
50
1,225
8,373
35,105
361,591
60.37%
8.14%
135.84%
42.06%
55.93%
66.06%
0.38%
12.69%
97.82%
61.37%
63.63%
SUPERINTENDENT OF INSURANCE – 2015 ANNUAL BUSINESS REPORT
Claims
Ratio*
68.74%
8.06%
90.97%
70.12%
92.87%
46.56%
333.33%
7
ACCIDENT AND SICKNESS INSURANCE CONTINUED…
Name of Licensed Insurance Company
TD Life Insurance Company
The Excellence Life Insurance Company
The Union Life Mutual Assurance Company
Trans Global Life Insurance Company
Triton Insurance Company
Wawanesa Life Insurance Company (The)
Western Life Assurance Company
Zurich Insurance Company Ltd
Totals and Average Claim Ratios
Premiums
Written
($000)
14,911
2,475
20
787
4,163
4,703
16,930
53
2,762,022
Total Direct
Claims
($000)
286
13
888
3,157
7,611
22
1,619,727
Claims
Ratio*
11.56%
1.65%
21.33%
67.13%
44.96%
41.51%
58.64%
*CLAIMS RATIO: See page 7 for definition.
AIRCRAFT INSURANCE IN THE PROVINCE OF ALBERTA FOR 2015
ACE INA Insurance
AIG Insurance Company of Canada
Allianz Global Risk US Insurance Company
Aspen Insurance U.K. Limited
Berkley Insurance Company
Canadian Applicators Insurance Reciprocal
Intact Insurance Company
International Insurance Company of Hannover SE
Liberty Mutual Insurance Company
Lloyd's Underwriters
National Liability & Fire Insurance Company
Northbridge General Insurance Corporation
Old Republic Insurance Company of Canada
Royal & Sun Alliance Insurance Company of Canada
St. Paul Fire and Marine Insurance Company
Premiums
Written
($000)
491
1,136
6,947
-56
56
1,002
693
222
489
18,206
1,708
1,713
29
-
Total Direct
Claims
($000)
25
-495
4,401
-90
20
-163
526
206
7,462
552
2
-236
-17
Mitsui Marine and Fire Insurance Company, Limited
714
180
25.21%
2,923
4,437
40,710
952
1,360
14,685
32.57%
30.65%
36.07%
Name of Licensed Insurance Company
Temple Insurance Company
Westport Insurance Corporation
Totals and Average Claim Ratios
Claims
Ratio*
5.09%
-43.57%
63.35%
160.71%
35.71%
-23.52%
236.94%
42.13%
40.99%
32.32%
0.12%
-
*CLAIMS RATIO: See page 7 for definition.
SUPERINTENDENT OF INSURANCE – 2015 ANNUAL BUSINESS REPORT
8
AUTOMOBILE INSURANCE IN THE PROVINCE OF ALBERTA FOR 2015
Name of Licensed Insurance Company
ACE INA Insurance
AIG Insurance Company of Canada
Alberta Motor Association Insurance Company
Alberta Municipal Insurance Exchange
Allianz Global Risk US Insurance Company
Allstate Insurance Company of Canada
American Road Insurance Company
Ascentus Insurance Ltd.
Aviva Insurance Company of Canada
Belair Insurance Company Inc.
British Columbia Insurance Company (The)
Canadian Direct Insurance Incorporated
Canadian Farm Insurance Corp.
Canadian Northern Shield Insurance Company
Certas Direct Insurance Company
Certas Home and Auto Insurance Company
Chubb Insurance Company of Canada
Continental Casualty Company
Co-operators General Insurance Company
Coseco Insurance Company
Cumis General Insurance Company
Dominion of Canada General Insurance Company
(The)
Echelon Insurance
Economical Mutual Insurance Company
Electric Insurance Company
Elite Insurance Company
Everest Insurance Company of Canada
Federal Insurance Company
Federated Insurance Company of Canada
Fortress Insurance Company
Great American Insurance Company
Guarantee Company of North America (The)
Hartford Fire Insurance Company
Intact Insurance Company
Premiums
Written
($000)
8,941
12,646
220,801
1,058
118
95,878
2,321
263,170
10,359
3,241
56,489
4,659
1
20,086
129,475
12,898
12,464
322,503
21,265
3,562
Total Direct
Claims
($000)
4,122
3,371
200,699
756
-972
61,784
5,706
-72
204,176
9,810
4,475
51,485
2,417
20,301
103,559
13,411
7,993
263,349
19,002
2,705
79,793
60,387
75.68%
10,912
157,598
162
20,434
3
15
23,743
330
2
3,836
186
768,938
8,678
111,008
409
7,666
-121
1
15,022
-394
1,621
674
622,371
79.53%
70.44%
252.47%
37.52%
-4,033.33%
6.67%
63.27%
-119.39%
42.26%
362.37%
80.94%
SUPERINTENDENT OF INSURANCE – 2015 ANNUAL BUSINESS REPORT
Claims
Ratio*
46.10%
26.66%
90.89%
71.46%
-823.73%
64.44%
245.84%
77.58%
94.7%
138.07%
91.14%
51.88%
101.07%
79.98%
103.98%
64.13%
81.66%
89.36%
75.94%
9
AUTOMOBILE INSURANCE CONTINUED…
Name of Licensed Insurance Company
Jevco Insurance Company
Liberty Mutual Insurance Company
Lloyd's Underwriters
Mennonite Mutual Insurance Co. (Alberta) Ltd.
Millennium Insurance Corporation
Missisquoi Insurance Company (The)
Motors Insurance Corporation
Nordic Insurance Company of Canada (The)
Northbridge Commercial Insurance Corporation
Northbridge General Insurance Corporation
Northbridge Personal Insurance Corporation
Novex Insurance Company
Old Republic Insurance Company of Canada
Peace Hills General Insurance Company
Pembridge Insurance Company
Portage La Prairie Mutual Insurance Company (The)
Primmum Insurance Company
Protective Insurance Company
RBC General Insurance Company
RBC Insurance Company of Canada
Royal & Sun Alliance Insurance Company of Canada
Scottish & York Insurance Co. Limited
Security National Insurance Company
Sentry Insurance A Mutual Company
SGI CANADA Insurance Services Ltd.
Sonnet Insurance Company
Sovereign General Insurance Company (The)
St. Paul Fire and Marine Insurance Company
Premiums
Written
($000)
-1,825
9,309
9,656
21
19,929
4
504
37,093
43,659
646
75,955
7,568
74,298
11,993
19,914
139,687
304
60,924
-750
72,384
529,074
82
59,034
32
20,414
6,828
Total Direct
Claims
($000)
-365
5,599
7,961
12,806
-904
33,948
26,482
386
59,623
4,949
53,096
6,587
15,819
121,560
245
40,673
-144
49,539
-73
418,123
23
45,124
24
9,088
21,281
490
425
86.73%
-1
16,561
97,727
398
43,640
8,354
4,703
9,741
87,534
259
31,364
5,845
4,372
58.82%
89.57%
65.08%
71.87%
69.97%
92.96%
Mitsui Marine and Fire Insurance Company, Limited
T.H.E. Insurance Company
TD Home and Auto Insurance Company
The Personal Insurance Company
Tokio Marine & Nichido Fire Insurance Co., Ltd.
Traders General Insurance Company
Trafalgar Insurance Company of Canada
Travelers Insurance Company of Canada
SUPERINTENDENT OF INSURANCE – 2015 ANNUAL BUSINESS REPORT
Claims
Ratio*
20.00%
60.15%
82.45%
64.26%
91.52%
60.66%
59.75%
78.50%
65.39%
71.46%
54.92%
79.44%
87.02%
80.59%
66.76%
19.2%
68.44%
79.03%
28.05%
76.44%
75.00%
44.52%
311.67%
10
AUTOMOBILE INSURANCE CONTINUED…
Name of Licensed Insurance Company
Unica Insurance Inc.
Unifund Assurance Company
Waterloo Insurance Company
Wawanesa Mutual Insurance Company (The)
Westport Insurance Corporation
Zenith Insurance Company
Zurich Insurance Company Ltd
Totals and Average Claim Ratios
Premiums
Written
($000)
164,647
13,300
539,563
-6
560
33,803
4,388,364
Total Direct
Claims
($000)
30
127,595
7,804
385,221
327
39,752
3,437,117
Claims
Ratio*
77.5%
58.68%
71.39%
58.39%
117.6%
78.32%
*CLAIMS RATIO: See page 7 for definition.
BOILER AND MACHINERY INSURANCE IN THE PROVINCE OF ALBERTA FOR 2015
Name of Licensed Insurance Company
Affiliated F.M. Insurance Company
AIG Insurance Company of Canada
Allianz Global Risk US Insurance Company
Aviva Insurance Company of Canada
AXIS Reinsurance Company (Canadian Branch)
Berkley Insurance Company
British Columbia Insurance Company (The)
Canadian Northern Shield Insurance Company
Certas Home and Auto Insurance Company
Chubb Insurance Company of Canada
Continental Casualty Company
Co-operators General Insurance Company
Cumis General Insurance Company
Dominion of Canada General Insurance Company
(The)
Ecclesiastical Insurance Office Public Limited
Company
Economical Mutual Insurance Company
Everest Insurance Company of Canada
Factory Mutual Insurance Company
Federated Insurance Company of Canada
Gore Mutual Insurance Company
Great American Insurance Company
Guarantee Company of North America (The)
Hartford Fire Insurance Company
Premiums
Written
($000)
452
4,547
2,632
4,267
2
4
51
11
1,333
513
1,983
83
Total Direct
Claims
($000)
71
-4,773
1,216
219
-7
4
9
8
149
305
302
-
620
-742
-119.68%
282
7
2.48%
1,267
71
8,222
386
245
75
83
1
177
47
23,419
233
17
-3
-
13.97%
66.20%
284.83%
60.36%
6.94%
-3.61%
-
SUPERINTENDENT OF INSURANCE – 2015 ANNUAL BUSINESS REPORT
Claims
Ratio*
15.71%
-104.97%
46.20%
5.13%
-350.00%
7.84%
81.82%
11.18%
59.45%
15.23%
-
11
BOILER AND MACHINERY INSURANCE CONTINUED…
Intact Insurance Company
International Insurance Company of Hannover SE
Lloyd's Underwriters
Millennium Insurance Corporation
National Liability & Fire Insurance Company
Northbridge General Insurance Corporation
Novex Insurance Company
Royal & Sun Alliance Insurance Company of Canada
Saskatchewan Mutual Insurance Company
SGI CANADA Insurance Services Ltd.
Sovereign General Insurance Company (The)
St. Paul Fire and Marine Insurance Company
Premiums
Written
($000)
4,636
50
27,470
72
685
710
9
10,470
47
331
813
209
Total Direct
Claims
($000)
993
28,720
319
54
1
3,457
23
81
-220
Mitsui Marine and Fire Insurance Company, Limited
27
-
-
2,087
293
14.04%
4,018
1,435
35.71%
53
6
11.32%
131
3,768
569
1,015
2,579
86,879
55
331
-156
10
170
56,230
41.98%
8.78%
-27.42%
0.99%
6.59%
64.72%
Name of Licensed Insurance Company
Temple Insurance Company
The Boiler Inspection and Insurance Company of
Canada
The Mutual Fire Insurance Company of British
Columbia
Travelers Insurance Company of Canada
Wawanesa Mutual Insurance Company (The)
Westport Insurance Corporation
Wynward Insurance Group
Zurich Insurance Company Ltd
Totals and Average Claim Ratios
Claims
Ratio*
21.42%
104.55%
46.57%
7.61%
11.11%
33.02%
6.95%
9.96%
-105.26%
*CLAIMS RATIO: See page 7 for definition.
CREDIT INSURANCE IN THE PROVINCE OF ALBERTA FOR 2015
Premiums
Written
($000)
730
Total Direct
Claims
($000)
-2,038
Atradius Credit Insurance N.V
Compagnie Francaise d'Assurance pour le
Commerce Exterieur
3,536
1,650
46.66%
926
41
4.43%
Euler Hermes North America Insurance Company
1,665
177
10.63%
206
27
13.11%
1,389
8,452
878
735
63.21%
8.69%
Name of Licensed Insurance Company
AIG Insurance Company of Canada
Guarantee Company of North America (The)
Lloyd's Underwriters
Totals and Average Claim Ratios
Claims
Ratio*
-279.18%
*CLAIMS RATIO: See page 7 for definition.
SUPERINTENDENT OF INSURANCE – 2015 ANNUAL BUSINESS REPORT
12
CREDIT PROTECTION INSURANCE IN THE PROVINCE OF ALBERTA FOR 2015
Name of Licensed Insurance Company
Premiums
Written
($000)
American Bankers Insurance Company of Florida
Legacy General Insurance Company
Millennium Insurance Corporation
Totals and Average Claim Ratios
Total Direct
Claims
($000)
Claims
Ratio*
25,728
3,328
12.94%
783
-2
-0.26%
84
-
-
26,595
3,326
12.51%
*CLAIMS RATIO: See page 7 for definition.
EQUIPMENT WARRANTY INSURANCE IN THE PROVINCE OF ALBERTA FOR 2015
Premiums
Written
($000)
2,283
Total Direct
Claims
($000)
811
75
48
64.00%
Industrial Alliance Pacific General Insurance
Corporation
Lloyd's Underwriters
19,804
3,251
16.42%
1,595
1,109
69.53%
Millennium Insurance Corporation
38,051
10,884
28.60%
Motors Insurance Corporation
5,392
1,543
28.62%
Trisura Guarantee Insurance Company
4,918
456
9.27%
606
72,724
397
18,499
65.51%
25.44%
Name of Licensed Insurance Company
Fenchurch General Insurance Company
First North American Insurance Company
Virginia Surety Company, Inc.
Totals and Average Claim Ratios
Claims
Ratio*
35.52%
*CLAIMS RATIO: See page 7 for definition.
SUPERINTENDENT OF INSURANCE – 2015 ANNUAL BUSINESS REPORT
13
FIDELITY INSURANCE IN THE PROVINCE OF ALBERTA FOR 2015
Name of Licensed Insurance Company
Premiums
Written
($000)
ACE INA Insurance
AIG Insurance Company of Canada
Aviva Insurance Company of Canada
AXIS Reinsurance Company (Canadian Branch)
Berkley Insurance Company
British Columbia Insurance Company (The)
Canadian Northern Shield Insurance Company
Certas Home and Auto Insurance Company
Chubb Insurance Company of Canada
Continental Casualty Company
Co-operators General Insurance Company
Cumis General Insurance Company
Dominion of Canada General Insurance Company
(The)
Economical Mutual Insurance Company
Federated Insurance Company of Canada
Great American Insurance Company
Guarantee Company of North America (The)
Liberty Mutual Insurance Company
Lloyd's Underwriters
Northbridge General Insurance Corporation
Royal & Sun Alliance Insurance Company of Canada
Saskatchewan Mutual Insurance Company
SGI CANADA Insurance Services Ltd.
Sovereign General Insurance Company (The)
St. Paul Fire and Marine Insurance Company
Mitsui Marine and Fire Insurance Company, Limited
The Personal Insurance Company
Travelers Insurance Company of Canada
Trisura Guarantee Insurance Company
Triton Insurance Company
Western Surety Company
Zurich Insurance Company Ltd
Totals and Average Claim Ratios
927
120
79
26
2
4
1,810
91
111
1,465
Total Direct
Claims
($000)
-40
2,162
130
8
-22
-83
24
42
182
116
173
149.14%
185
70
227
2,283
733
921
234
398
5
17
47
44
27
15
1,268
267
28
2
61
11,583
21
7
14
3,318
403
-669
57
228
-3
-5
35
-219
577
-2
14
6,352
11.35%
10.00%
6.17%
145.34%
54.98%
-72.64%
24.36%
57.29%
-60.00%
-29.41%
74.47%
-497.73%
45.5%
-0.75%
22.95%
54.84%
Claims
Ratio*
233.23%
108.33%
30.77%
-4.59%
26.37%
37.84%
12.42%
*CLAIMS RATIO: See page 7 for definition.
SUPERINTENDENT OF INSURANCE – 2015 ANNUAL BUSINESS REPORT
14
HAIL INSURANCE IN THE PROVINCE OF ALBERTA FOR 2015
Name of Licensed Insurance Company
ACE INA Insurance
Additional Municipal Hail Limited
Allianz Global Risk US Insurance Company
Northbridge General Insurance Corporation
Palliser Insurance Company Limited
Totals and Average Claim Ratios
Premiums
Written
($000)
2,186
127
3,826
4,480
23,198
33,817
Total Direct
Claims
($000)
1,214
738
3,659
3,916
14,132
23,659
Claims
Ratio*
55.54%
581.10%
95.64%
87.41%
60.92%
69.96%
*CLAIMS RATIO: See page 7 for definition.
HOME WARRANTY INSURANCE IN THE PROVINCE OF ALBERTA FOR 2015
Name of Licensed Insurance Company
Alberta New Home Warranty Program
American Bankers Insurance Company of Florida
Echelon Insurance
Lloyds Underwriters
Millennium Insurance Corporation
Royal & Sun Alliance Insurance Company of Canada
Travelers Insurance Company of Canada
Totals and Average Claim Ratios
Premiums
Written
($000)
10,635
16
6,267
269
149
1,234
18,570
Total Direct
Claims
($000)
4,201
2
1,074
841
-24
-172
5,922
Claims
Ratio*
39.50%
12.50%
17.10%
-16.10%
-13.90%
31.90%
*CLAIMS RATIO: See page 7 for definition.
** Home Warranty Premiums and Claims figures are also included in the Property Class of Insurance. This information is provided
for enhanced disclosure only.
LEGAL EXPENSE INSURANCE IN THE PROVINCE OF ALBERTA FOR 2015
Name of Licensed Insurance Company
Belair Insurance Company Inc.
Co-operators General Insurance Company
DAS Legal Protection Insurance Company Limited
Echelon Insurance
Guarantee Company of North America (The)
Intact Insurance Company
Lloyd's Underwriters
Novex Insurance Company
Trafalgar Insurance Company of Canada
Totals and Average Claim Ratios
Premiums
Written
($000)
23
12
2,079
6
65
612
441
176
19
3,433
Total Direct
Claims
($000)
-2
360
52
394
56
159
1,019
Claims
Ratio*
-8.7%
17.32%
80.0%
64.38%
12.7%
90.34%
29.68%
*CLAIMS RATIO: See page 7 for definition.
SUPERINTENDENT OF INSURANCE – 2015 ANNUAL BUSINESS REPORT
15
LIABILITY INSURANCE IN THE PROVINCE OF ALBERTA FOR 2015
Name of Licensed Insurance Company
ACE INA Insurance
AIG Insurance Company of Canada
Alberta Lawyers Insurance Exchange
Alberta Municipal Insurance Exchange
Alberta Roofing Contractors Reciprocal Insurance
Exchange
Alberta School Boards Insurance Exchange
Allianz Global Risk US Insurance Company
Allied World Specialty Insurance Company
Aspen Insurance U.K. Limited
Associated Electric & Gas Insurance Services
Limited
Aviva Insurance Company of Canada
AXIS Reinsurance Company (Canadian Branch)
Belair Insurance Company Inc.
Berkley Insurance Company
British Columbia Insurance Company (The)
Canadian Direct Insurance Incorporated
Canadian Lawyers Insurance Association
Canadian Lawyers Liability Assurance Society
Canadian Northern Shield Insurance Company
Canadian Universities Reciprocal Insurance
Exchange
Canassurance Insurance Company
Certas Home and Auto Insurance Company
Chubb Insurance Company of Canada
Community Newspapers Reciprocal Insurance
Exchange
Continental Casualty Company
Co-operators General Insurance Company
Coseco Insurance Company
Cumis General Insurance Company
Dominion of Canada General Insurance Company
(The)
Ecclesiastical Insurance Office Public Limited
Company
Echelon Insurance
Economical Mutual Insurance Company
Electric Insurance Company
Premiums
Written
($000)
22,030
87,636
4,100
7,748
Total Direct
Claims
($000)
16,091
63,972
2,389
1,391
318
221
69.50%
2,359
8,699
259
1,397
-277
5,083
105
12,954
-11.74%
58.43%
40.54%
927.27%
5,423
36,503
673.11%
51,396
8,306
1
5,620
943
650
1,510
1,639
279
20,562
17,448
6,639
1,400
347
7,679
-71
74
40.01%
210.07%
118.13%
148.46%
53.38%
508.54%
-4.33%
26.52%
1,360
747
54.93%
7
4,972
36,695
7
-4,608
27,718
100.00%
-92.68%
75.54%
13
-
-
17,546
54,944
1,200
3,391
28,835
-86
371
19.33%
52.48%
30.92%
10,580
1,336
12.63%
3,016
1,184
39.26%
413
19,624
1,433
28
8,392
-591
6.78%
42.76%
-41.24%
SUPERINTENDENT OF INSURANCE – 2015 ANNUAL BUSINESS REPORT
Claims
Ratio*
73.04%
73.00%
58.27%
17.95%
16
LIABILITY INSURANCE CONTINUED…
Name of Licensed Insurance Company
Premiums
Written
($000)
Employers Insurance Company of Wausau
Energy Insurance Group
Everest Insurance Company of Canada
Federal Insurance Company
Federated Insurance Company of Canada
FedGas Insurance Reciprocal Exchange
Genesis Reciprocal Insurance Exchange
Gore Mutual Insurance Company
Great American Insurance Company
Guarantee Company of North America (The)
Hartford Fire Insurance Company
Healthcare Insurance Reciprocal of Canada
Intact Insurance Company
International Insurance Company of Hannover SE
Jevco Insurance Company
Jewelers Mutual Insurance Company
La Capitale General Insurance Inc.
Liberty Mutual Insurance Company
Lloyd's Underwriters
MAX Canada Insurance Company
Mennonite Mutual Insurance Co. (Alberta) Ltd.
Millennium Insurance Corporation
National Liability & Fire Insurance Company
Nordic Insurance Company of Canada (The)
Northbridge Commercial Insurance Corporation
Northbridge General Insurance Corporation
Northbridge Personal Insurance Corporation
Novex Insurance Company
Old Republic Insurance Company of Canada
Omega General Insurance Company
Portage La Prairie Mutual Insurance Company (The)
Primmum Insurance Company
Provincial Health Authorities of Alberta Liability and
Property Insurance Plan
Real Estate Insurance Exchange
Red River Valley Mutual Insurance Company
Royal & Sun Alliance Insurance Company of Canada
SUPERINTENDENT OF INSURANCE – 2015 ANNUAL BUSINESS REPORT
328
6,025
13,604
216
5,170
996
3,977
2,148
1,090
1,687
90,365
1,908
52
6
23,658
243,635
32
857
538
3,280
395
24,684
838
348
386
781
355
Total Direct
Claims
($000)
-6
18,885
3,063
-93
1,776
-128
3,025
376
1,076
-339
-166
5,417
25,917
253
-471
10,888
99,117
76
1,734
228
1,019
-386
522
14,497
-610
-1,593
27
978
264
173
5,757.62%
50.84%
13.05%
-59.26%
58.51%
37.75%
27.06%
-15.78%
-15.23%
321.10%
28.68%
13.26%
46.02%
40.68%
237.50%
202.33%
42.38%
31.07%
132.15%
58.73%
-190.10%
7.76%
253.37%
33.80%
48.73%
24,156
10,423
43.15%
3,572
4
31,024
2,066
48,862
57.84%
157.50%
Claims
Ratio*
17
LIABILITY INSURANCE CONTINUED…
Name of Licensed Insurance Company
Saskatchewan Mutual Insurance Company
Scottish & York Insurance Co. Limited
Security National Insurance Company
Sentry Insurance A Mutual Company
SGI CANADA Insurance Services Ltd.
Sompo Japan Nipponkoa Insurance Inc.
Sonnet Insurance Company
Sovereign General Insurance Company (The)
St. Paul Fire and Marine Insurance Company
Starr Insurance & Reinsurance Limited
Premiums
Written
($000)
2,503
5,212
15
7,627
72
1
17,109
5,782
781
Total Direct
Claims
($000)
1,136
-1,677
3,182
-36
1,523
-53
-75
10,052
-2,647
294
45.39%
61.05%
-240.00%
19.97%
-73.61%
-7,500.00%
58.75%
-45.78%
37.64%
1,061
471
44.39%
5
4,857
14,091
3,009
9,092
61.95%
64.52%
553
476
86.08%
141
74
8,487
4,467
6
-90
28,061
2,601
-
-121.62%
330.64%
58.23%
-
1,700
1,732
101.88%
97
13,357
11,349
2,972
3,099
85,437
1,039,086
123
1,667
3,599
390
982
6,880
576,796
126.80%
12.48%
31.71%
13.12%
31.69%
8.05%
55.51%
Mitsui Marine and Fire Insurance Company, Limited
T.H.E. Insurance Company
TD Home and Auto Insurance Company
Temple Insurance Company
The Mutual Fire Insurance Company of British
Columbia
The Personal Insurance Company
Tokio Marine & Nichido Fire Insurance Co., Ltd.
Travelers Insurance Company of Canada
Trisura Guarantee Insurance Company
Unica Insurance Inc.
Urban School Insurance Consortium Reciprocal
(USIC)
Waterloo Insurance Company
Wawanesa Mutual Insurance Company (The)
Westport Insurance Corporation
Wynward Insurance Group
XL Reinsurance America Inc.
Zurich Insurance Company Ltd
Totals and Average Claim Ratios
Claims
Ratio*
*CLAIMS RATIO: See page 7 for definition.
SUPERINTENDENT OF INSURANCE – 2015 ANNUAL BUSINESS REPORT
18
LIFE INSURANCE – DIRECT PREMIUMS WRITTEN IN THE PROVINCE OF ALBERTA
FOR 2015
(in $000s)
Name of Licensed
Insurance Company
Actra Fraternal Benefit
Society
Aetna Life Insurance
Company
Allianz Life Insurance
Company of North
America
American Bankers Life
Assurance Company
of Florida
American Health and
Life Insurance
Company
American Income Life
Insurance Company
Assumption Mutual
Life Insurance
Company
Assurant Life of
Canada
Blue Cross Life
Insurance Company of
Canada
BMO Life Assurance
Company
BMO Life Insurance
Company
Canada Life
Assurance Company
(The)
Canadian Premier Life
Insurance Company
CIBC Life Insurance
Company Limited
Combined Insurance
Company of America
Connecticut General
Life Insurance
Company
Co-operators Life
Insurance Company
Croatian Fraternal
Union of America
Insurance Premiums
Individual
Group
Consideration for Annuities
Total
Individual
Group
Grand
Total
Total
-
25
25
-
-
-
25
1
29
30
-
-
-
30
9
-
9
-
-
-
9
59
47,082
47,141
-
-
-
47,141
1
2,264
2,265
-
-
-
2,265
15,058
-
15,058
-
-
-
15,058
3,262
141
3,403
2,889
1
2,890
6,293
354
2,884
3,238
1,113
20,880
21,993
25,231
134
11,804
11,938
-
-
-
11,938
43,400
101
43,501
3,263
2,650
5,913
49,414
-
1,459
1,459
-
137
137
1,596
265,081
222,492
487,573
6,063
51,572
57,635
545,208
-
19,303
19,303
-
-
-
19,303
774
-
774
-
-
-
774
112
641
753
-
-
-
753
95
-
95
-
-
-
95
54,535
6,862
61,397
3,636
1,778
5,414
66,811
6
-
6
-
-
-
6
SUPERINTENDENT OF INSURANCE – 2015 ANNUAL BUSINESS REPORT
19
LIFE INSURANCE – DIRECT PREMIUMS CONTINUED… (in $000s)
Name of Licensed
Insurance Company
Cumis Life Insurance
Company
Desjardin Financial
Security Life Assurance
Company
Empire Life Insurance
Company (The)
Equitable Life Insurance
Company of Canada
(The)
Esurance Insurance
Company of Canada
FaithLife Financial
First Canadian
Insurance Corporation
Foresters Life Insurance
Company
Gerber Life Insurance
Company
Grand Orange Lodge of
British America Benefit
Fund (The)
Great-West Life
Assurance Company
(The)
Humania Assurance Inc.
Independent Order of
Foresters (The)
Industrial Alliance
Insurance and Financial
Services Inc.
ivari
Knights of Columbus
La Capitale Financial
Security Insurance
Company
La Capitale Insurance
and Financial Services
Life Insurance Company
of North America
London Life Insurance
Company
Manufacturers Life
Insurance Company
(The)
National Bank Life
Insurance Company
New York Life Insurance
Company
Insurance Premiums
Individu
al
Group
Consideration for Annuities
Total
Individual
Group
Grand
Total
Total
2,438
20,364
22,802
-
-
-
22,802
32,194
21,310
53,504
5,772
11,530
17,302
70,806
29,077
3,549
32,626
14,558
598
15,156
47,782
70,241
7,209
77,450
8,961
384
9,345
86,795
-
-
-
28
-
28
28
3,735
-
3,735
319
-
319
4,054
-
33,632
33,632
-
-
-
33,632
7,532
2,124
9,656
2
934
936
10,592
466
-
466
-
-
-
466
5
-
5
-
-
-
5
75,947
139,550
215,497
13,825
(5,104)
8,721
224,218
248
1
249
-
-
-
249
4,390
-
4,390
138
-
138
4,528
155,923
17,931
173,854
138,373
36,085
174,458
348,312
130,068
26,297
-
130,068
26,297
246
-
-
246
-
130,314
26,297
1,232
2
1,234
13
-
13
1,247
1,443
1,404
2,847
2,930
-
2,930
5,777
-
244
244
-
-
-
244
214,229
-
214,229
5,056
42,125
47,181
261,410
297,534
117,458
414,992
20,488
37,456
57,944
472,936
60
424
484
-
-
-
484
54
669
723
-
-
-
723
SUPERINTENDENT OF INSURANCE – 2015 ANNUAL BUSINESS REPORT
20
LIFE INSURANCE – DIRECT PREMIUMS CONTINUED… (in $000s)
Name of Licensed
Insurance
Company
Order of United
Commercial
Travelers of
America (The)
Pavonia Life
Insurance
Company of
Michigan
Primerica Life
Insurance
Company of
Canada
RBC Life Insurance
Company
Reliable Life
Insurance
Company
Scotia Life
Insurance
Company
Sons of Scotland
Benevolent
Association
SSQ Insurance
Company Inc.
SSQ Life Insurance
Company Inc.
Standard Life
Assurance Limited
Sun Life Assurance
Company of
Canada
TD Life Insurance
Company
Teachers Life
Insurance Society
(Fraternal)
The Excellence Life
Insurance
Company
The Union Life
Mutual Assurance
Company
Trans Global Life
Insurance
Company
Insurance Premiums
Consideration for Annuities
Total
Individual
Group
10
-
10
-
-
-
10
24
1,475
1,499
-
-
-
1,499
43,633
-
43,633
-
-
-
43,633
102,498
1,733
104,231
2,181
-
2,181
106,412
620
-
620
-
-
-
620
384
1,724
2,108
-
-
-
2,108
5
-
5
-
-
-
5
3,670
8,913
12,583
-
-
-
12,583
-
11,648
11,648
40
-
40
11,688
-
-
-
-
498
498
498
321,389
198,064
519,453
64,752
111,521
176,273
695,726
2,262
7
2,269
-
-
-
2,269
-
1
1
-
-
-
1
151
-
151
-
-
-
151
172
-
172
-
-
-
172
-
128
128
-
-
-
128
SUPERINTENDENT OF INSURANCE – 2015 ANNUAL BUSINESS REPORT
Group
Grand
Total
Individual
Total
21
LIFE INSURANCE – DIRECT PREMIUMS CONTINUED… (in $000s)
Name of Licensed
Insurance
Company
Ukrainian Fraternal
Society of Canada
Ukrainian National
Association Inc.
United American
Insurance
Company
Wawanesa Life
Insurance
Company (The)
Western Life
Assurance
Company
Totals
Insurance Premiums
Grand
Total
Consideration for Annuities
3
-
3
-
-
-
3
6
-
6
-
-
-
6
9
-
9
-
-
-
9
15,847
1,131
16,978
11,426
-
11,426
28,404
10,420
10,619
21,039
-
-
-
21,039
1,937,097
916,401
2,853,498
306,072
313,045
619,117
3,472,615
LIFE INSURANCE – DIRECT CLAIMS, ANNUITIES, DIVIDENDS IN THE
PROVINCE OF ALBERTA FOR 2015
Name of Licensed Insurance
Company
Actra Fraternal Benefit Society
Aetna Life Insurance Company
Allianz Life Insurance Company of North
America
Death
Claims
($000)
Dividends
($000)
Annuity
($000)
Grand
Total
16
3
62
-
-
16
3
62
American Bankers Life Assurance Company
of Florida
4,263
-
-
4,263
American Health and Life Insurance
Company
American Income Life Insurance Company
Assumption Mutual Life Insurance Company
Assurant Life of Canada
AXA Equitable Life Insurance Company
Blue Cross Life Insurance Company of
Canada
BMO Life Assurance Company
BMO Life Insurance Company
Canada Life Assurance Company (The)
Canadian Premier Life Insurance Company
CIBC Life Insurance Company Limited
Combined Insurance Company of America
Connecticut General Life Insurance
Company
481
-
-
481
2,776
275
3,312
6
8,005
21
1
-
2,049
5,511
2
-
2,776
2,345
8,823
9
8,005
29,216
256
65,782
2,857
393
65
-
156
35,941
-
9,186
79
41,393
3
38,558
335
143,116
2,857
393
65
3
SUPERINTENDENT OF INSURANCE – 2015 ANNUAL BUSINESS REPORT
22
LIFE INSURANCE – DIRECT CLAIMS, ANNUITIES, DIVIDENDS, CONTINUED…
Name of Licensed Insurance
Company
Death
Claims
($000)
Dividends
($000)
Annuity
($000)
Grand
Total
Co-operators Life Insurance Company
Croatian Fraternal Union of America
Cumis Life Insurance Company
Desjardins Financial Security Life Assurance
Company
28,173
6
8,425
29,139
569
2,769
1,759
4,819
207
15,229
33,561
6
11,401
46,127
Empire Life Insurance Company (The)
Equitable Life Insurance Company of Canada
(The)
16,584
25,587
1,621
2,912
20,870
10,479
39,075
38,978
FaithLife Financial
First Canadian Insurance Corporation
Foresters Life Insurance Company
Gerber Life Insurance Company
Grand Orange Lodge of British America
Benefit Fund (The)
2,641
2,422
(1,519)
48
20
811
296
-
1,529
4,527
-
4,981
2,422
3,304
48
20
Great-West Life Assurance Company (The)
Humania Assurance Inc.
Independent Order of Foresters (The)
Industrial Alliance Insurance and Financial
Services Inc.
139,299
16
4,261
38,417
17,406
1,169
1,707
23,392
610
182,619
180,097
16
6,040
222,743
ivari
Jackson National Life Insurance Company
Knights of Columbus
La Capitale Financial Security Insurance
Company
60,030
2
9,390
1,300
3
3,902
-
2,133
819
31
62,166
2
14,111
1,331
755
-
373
1,128
93,669
231,571
70,495
24,418
41
68,690
162,120
41
232,854
418,109
150
149
22
480
-
3
-
3
150
629
22
489
17,565
-
2
489
17,567
82,442
700
78
-
16
332
-
16
82,852
700
La Capitale Insurance and Financial Services
Inc.
Life Insurance Company of North America
London Life Insurance Company
Manufacturers Life Insurance Company
(The)
Manulife Assurance Company of Canada
National Bank Life Insurance Company
New York Life Insurance Company
Order of United Commercial Travelers of
America (The)
Pavonia Life Insurance Company of Michigan
Primerica Life Insurance Company of
Canada
Principal Life Insurance Company
RBC Life Insurance Company
Reliable Life Insurance Company
SUPERINTENDENT OF INSURANCE – 2015 ANNUAL BUSINESS REPORT
23
LIFE INSURANCE – DIRECT CLAIMS, ANNUITIES, DIVIDENDS, CONTINUED…
Name of Licensed Insurance
Company
Scotia Life Insurance Company
Sons of Scotland Benevolent Association
SSQ Insurance Company Inc.
SSQ Life Insurance Company Inc.
Standard Life Assurance Limited
Sun Life Assurance Company of Canada
TD Life Insurance Company
Trans Global Life Insurance Company
Ukrainian Fraternal Society of Canada
United American Insurance Company
Wawanesa Life Insurance Company (The)
Western Life Assurance Company
Totals
Death
Claims
($000)
Dividends
($000)
Annuity
($000)
Grand
Total
589
19
2,628
5,691
250,164
780
13
2
9
8,043
3,654
24
72,407
648
-
22
1,190
218,994
2,773
12,884
2
589
19
2,628
5,737
1,190
541,565
3,553
13
2
9
21,575
3,656
1,181,113
239,593
792,929
2,213,635
SUPERINTENDENT OF INSURANCE – 2015 ANNUAL BUSINESS REPORT
24
MARINE INSURANCE IN THE PROVINCE OF ALBERTA FOR 2015
Premiums
Written
($000)
159
2,749
3,072
37
68
Total Direct
Claims
($000)
117
-8,160
1,171
1
29
Aviva Insurance Company of Canada
Berkley Insurance Company
Certas Home and Auto Insurance Company
Chubb Insurance Company of Canada
Continental Casualty Company
Co-operators General Insurance Company
182
1,203
143
20
1,045
1,505
152
-2,330
-633
1
216
250
83.52%
-193.68%
-442.66%
5.00%
20.67%
16.61%
Elite Insurance Company
Great American Insurance Company
Guarantee Company of North America (The)
Intact Insurance Company
International Insurance Company of Hannover SE
Liberty Mutual Insurance Company
6,450
67
267
992
6
352
3,644
264
53
791
728
56.5%
394.03%
19.85%
79.74%
206.82%
Lloyd's Underwriters
National Liability & Fire Insurance Company
Northbridge General Insurance Corporation
Royal & Sun Alliance Insurance Company of Canada
Sovereign General Insurance Company (The)
St. Paul Fire and Marine Insurance Company
4,004
766
726
1,505
116
-62
-101
577
129
250
3
-1.55%
75.33%
17.77%
16.61%
2.59%
85
15
75
91
33
2,307
28,040
50
3
71
8
891
-1,887
58.82%
20.00%
94.67%
8.79%
38.62%
-6.73%
Name of Licensed Insurance Company
ACE INA Insurance
AIG Insurance Company of Canada
Allianz Global Risk US Insurance Company
Ascentus Insurance Ltd.
Associated Electric & Gas Insurance Services Limited
Starr Insurance & Reinsurance Limited
Tokio Marine & Nichido Fire Insurance Co., Ltd.
Traders General Insurance Company
Travelers Insurance Company of Canada
Westport Insurance Corporation
Zurich Insurance Company Ltd
Totals and Average Claim Ratios
Claims
Ratio*
73.58%
-296.84%
38.12%
2.70%
42.65%
*CLAIMS RATIO: See page 7 for definition.
SUPERINTENDENT OF INSURANCE – 2015 ANNUAL BUSINESS REPORT
25
MORTGAGE INSURANCE IN THE PROVINCE OF ALBERTA FOR 2015
Name of Licensed Insurance Company
Premiums
Written
($000)
Canada Guaranty Mortgage Insurance Company
Genworth Financial Mortgage Insurance Company
Canada
MIC Insurance Company Canada
Totals and Average Claim Ratios
Total Direct
Claims
($000)
Claims
Ratio*
69,855
2,406
3.44%
176,213
18,531
10.52%
-
-14
-
246,068
20,923
8.50%
*CLAIMS RATIO: See page 7 for definition.
SUPERINTENDENT OF INSURANCE – 2015 ANNUAL BUSINESS REPORT
26
PROPERTY INSURANCE IN THE PROVINCE OF ALBERTA FOR 2015
Name of Licensed Insurance Company
ACE INA Insurance
Affiliated F.M. Insurance Company
AIG Insurance Company of Canada
Alberta Motor Association Insurance Company
Premiums
Written
($000)
24,325
5,128
181,223
82,455
Total Direct
Claims
($000)
7,274
-5,246
9,172
35,245
9,637
10,635
2,437
36,925
3,830
47,283
10,285
4,201
2,168
2,420
1,657
23,629
106.72%
39.50%
88.96%
6.55%
43.26%
49.97%
23,318
3,772
995
4,444
177,351
332
9,969
-505
974
2,475
95,217
-525
42.75%
-13.39%
97.89%
55.69%
53.69%
-158.13%
4,283
71
5,716
1,749
36
4,926
40.84%
50.70%
86.18%
1,175
12
1.02%
17,972
672
5,305
646
9,879
1,736
2,076
130
54.97%
258.33%
39.13%
20.12%
2,482
246
9.91%
39
3
7.69%
3,357
50,788
36,221
24,210
272,220
10,629
1,187
22,414
35,740
10,731
162,188
4,547
35.36%
44.13%
98.67%
44.32%
59.58%
42.78%
9,556
2,329
24.37%
55,263
24,579
44.48%
9,593
6,026
62.82%
Alberta Municipal Insurance Exchange
Alberta New Home Warranty Program
Alberta School Boards Insurance Exchange
Allianz Global Risk US Insurance Company
Allied World Specialty Insurance Company
Allstate Insurance Company of Canada
American Bankers Insurance Company of Florida
Aspen Insurance U.K. Limited
Asset Protection Insurance Exchange
Associated Electric & Gas Insurance Services Limited
Aviva Insurance Company of Canada
AXIS Reinsurance Company (Canadian Branch)
Belair Insurance Company Inc.
Berkley Insurance Company
British Columbia Insurance Company (The)
Canadian Airports Reciprocal Insurance Exchange
(CARIE)
Canadian Direct Insurance Incorporated
Canadian Egg Industry Reciprocal Alliance (CEIRA)
Canadian Farm Insurance Corp.
Canadian Northern Shield Insurance Company
Canadian Universities Reciprocal Insurance
Exchange
Canassurance Insurance Company
Certas Direct Insurance Company
Certas Home and Auto Insurance Company
Chubb Insurance Company of Canada
Continental Casualty Company
Co-operators General Insurance Company
Coseco Insurance Company
Cumis General Insurance Company
Dominion of Canada General Insurance Company
(The)
Ecclesiastical Insurance Office Public Limited
Company
SUPERINTENDENT OF INSURANCE – 2015 ANNUAL BUSINESS REPORT
Claims
Ratio*
29.90%
-102.30%
5.06%
42.74%
27
PROPERTY INSURANCE CONTINUED…
Premiums
Written
($000)
7,456
Total Direct
Claims
($000)
1,387
18.60%
Economical Mutual Insurance Company
Elite Insurance Company
Energy Insurance Group
Everest Insurance Company of Canada
Factory Mutual Insurance Company
Federal Insurance Company
95,207
42,469
626
4,114
22,005
6
56,154
25,452
4,979
2,013
5,522
855
58.98%
59.93%
795.37%
48.93%
25.09%
14,250.00%
Federated Insurance Company of Canada
FedGas Insurance Reciprocal Exchange
First North American Insurance Company
Gore Mutual Insurance Company
Great American Insurance Company
Guarantee Company of North America (The)
19,175
300
3,244
2,875
7,916
6,488
7,988
-11
340
2,368
2,802
6,828
41.66%
-3.67%
10.48%
82.37%
35.4%
105.24%
5,844
11
2,749
3
47.04%
27.27%
Name of Licensed Insurance Company
Echelon Insurance
Claims
Ratio*
Hartford Fire Insurance Company
Healthcare Insurance Reciprocal of Canada
Industrial Alliance Pacific General Insurance
Corporation
Intact Insurance Company
International Insurance Company of Hannover SE
Jevco Insurance Company
Jewelers Mutual Insurance Company
Jubilee Reciprocal Insurance Exchange
4,293
1,499
34.92%
367,707
4,256
483
7,877
161,962
2,886
-536
351
5,225
44.05%
67.81%
72.67%
66.33%
La Capitale General Insurance Inc.
Legacy General Insurance Company
Liberty Mutual Insurance Company
Lloyd's Underwriters
MAX Canada Insurance Company
Mennonite Mutual Insurance Co. (Alberta) Ltd.
24
10
17,316
211,991
1,624
9,649
-18
20,172
99,671
588
2,751
-180.0%
116.49%
47.02%
36.21%
28.51%
Millennium Insurance Corporation
National Liability & Fire Insurance Company
Nordic Insurance Company of Canada (The)
Northbridge Commercial Insurance Corporation
Northbridge General Insurance Corporation
Northbridge Personal Insurance Corporation
42,088
4,893
3,704
62,114
494
9,692
2,504
16
2,338
22,250
303
23.03%
51.18%
63.12%
35.82%
61.34%
Novex Insurance Company
Old Republic Insurance Company of Canada
Omega General Insurance Company
Orion Travel Insurance Company
Peace Hills General Insurance Company
39,031
835
14,204
7,184
82,444
26,416
630
9,458
3,092
40,705
67.68%
75.45%
66.59%
43.04%
49.37%
SUPERINTENDENT OF INSURANCE – 2015 ANNUAL BUSINESS REPORT
28
PROPERTY INSURANCE CONTINUED…
Name of Licensed Insurance Company
Pembridge Insurance Company
Premiums
Written
($000)
9,671
Total Direct
Claims
($000)
6,591
68.15%
19,916
227
61,811
8,160
46
18,406
40.97%
20.26%
29.78%
2,879
877
30.46%
21,125
1,946
16
94,773
10,815
467
18,198
51.20%
24.00%
19.20%
14,625
292,462
38,223
305
36
8,624
7
106,062
26,223
-10
2,321
58.97%
36.27%
68.61%
-3.28%
6,447.22%
29,535
10,936
6,163
21,370
-81
2,131
72.35%
-0.74%
34.58%
1,444
173
11.98%
1
14,715
9,849
5,631
1,751
38.27%
17.78%
272
-71
-26.10%
11,843
7,735
65.31%
30,349
3,554
20,761
12,837
812
11,711
42.30%
22.85%
56.41%
3,848
2,006
6,937
76
2,090
24
1,203
34
5,424
1,107
1
31.26%
1.69%
78.19%
52.97%
4.17%
75,522
34,725
45.98%
3,250
2,857
87.91%
Portage La Prairie Mutual Insurance Company (The)
Poultry Insurance Exchange Reciprocal of Canada
Primmum Insurance Company
Provincial Health Authorities of Alberta Liability and
Property Insurance Plan
RBC General Insurance Company
RBC Insurance Company of Canada
Red River Valley Mutual Insurance Company
Royal & Sun Alliance Insurance Company of Canada
Saskatchewan Mutual Insurance Company
Scottish & York Insurance Co. Limited
Security National Insurance Company
SGI CANADA Insurance Services Ltd.
Sompo Japan Nipponkoa Insurance Inc.
Sonnet Insurance Company
Sovereign General Insurance Company (The)
St. Paul Fire and Marine Insurance Company
Starr Insurance & Reinsurance Limited
Sumitomo Marine and Fire Insurance Company
Limited (The)
T.H.E. Insurance Company
TD Home and Auto Insurance Company
Temple Insurance Company
The Boiler Inspection and Insurance Company of
Canada
The Mutual Fire Insurance Company of British
Columbia
The Personal Insurance Company
Tokio Marine & Nichido Fire Insurance Co., Ltd.
Traders General Insurance Company
Trafalgar Insurance Company of Canada
Trans Global Insurance Company
Travelers Insurance Company of Canada
Trisura Guarantee Insurance Company
Triton Insurance Company
Unica Insurance Inc.
Unifund Assurance Company
Urban School Insurance Consortium Reciprocal
(USIC)
SUPERINTENDENT OF INSURANCE – 2015 ANNUAL BUSINESS REPORT
Claims
Ratio*
29
PROPERTY INSURANCE CONTINUED…
Name of Licensed Insurance Company
Virginia Surety Company, Inc.
Premiums
Written
($000)
546
Total Direct
Claims
($000)
608
111.36%
5,594
349,806
9,231
13,076
12,536
2,654
144,965
4,557
9,982
7,685
47.44%
41.44%
49.37%
76.34%
61.30%
434
282
64.98%
82,789
3,489,447
24,305
1,531,503
29.36%
43.89%
Waterloo Insurance Company
Wawanesa Mutual Insurance Company (The)
Western Financial Insurance Company
Westport Insurance Corporation
Wynward Insurance Group
Zenith Insurance Company
Zurich Insurance Company Ltd
Totals and Average Claim Ratios
Claims
Ratio*
*CLAIMS RATIO: See page 7 for definition.
SUPERINTENDENT OF INSURANCE – 2015 ANNUAL BUSINESS REPORT
30
SURETY INSURANCE IN THE PROVINCE OF ALBERTA FOR 2015
Name of Licensed Insurance Company
ACE INA Insurance
AIG Insurance Company of Canada
Aspen Insurance U.K. Limited
Aviva Insurance Company of Canada
Berkley Insurance Company
Canadian Farm Insurance Corp.
Certas Home and Auto Insurance Company
Chubb Insurance Company of Canada
Continental Casualty Company
Co-operators General Insurance Company
Dominion of Canada General Insurance Company
(The)
Economical Mutual Insurance Company
Federated Insurance Company of Canada
Guarantee Company of North America (The)
Hartford Fire Insurance Company
Industrial Alliance Pacific General Insurance
Corporation
Intact Insurance Company
La Capitale General Insurance Inc.
Liberty Mutual Insurance Company
Lloyd's Underwriters
L'Unique General Insurance Inc.
Northbridge General Insurance Corporation
Royal & Sun Alliance Insurance Company of Canada
SGI CANADA Insurance Services Ltd.
Sovereign General Insurance Company (The)
Travelers Insurance Company of Canada
Trisura Guarantee Insurance Company
Western Surety Company
Wynward Insurance Group
Zurich Insurance Company Ltd
Totals and Average Claim Ratios
Premiums
Written
($000)
777
1,864
6
7,415
-24
34
13
3,086
1,300
4,438
112
Total Direct
Claims
($000)
21
-117
-21
2,329
5
3
1,152
487
63
476
55
13,988
75
60
74
330
-1
3
12.61%
134.55%
2.36%
4.00%
14,345
-4
4,273
3,478
-4
764
38
4,282
8,061
7,124
7,922
2
9,804
93,700
7,162
767
993
863
767
2
41
487
-3,441
200
568
975
13,772
49.93%
-19,175.0%
23.24%
24.81%
-19,175.00%
107.89%
11.37%
-42.69%
2.81%
7.17%
9.94%
14.70%
Claims
Ratio*
2.70%
-6.28%
-350.00%
31.41%
-20.83%
0.10%
88.62%
10.97%
56.25%
*CLAIMS RATIO: See page 7 for definition.
SUPERINTENDENT OF INSURANCE – 2015 ANNUAL BUSINESS REPORT
31
TITLE INSURANCE IN THE PROVINCE OF ALBERTA FOR 2015
Name of Licensed Insurance Company
Chicago Title Insurance Company
FCT Insurance Company Ltd.
First American Title Insurance Company
Lawyers' Professional Indemnity Company
Stewart Title Guaranty Company
Totals and Average Claim Ratios
Premiums
Written
($000)
3,448
16,463
77
81
2,848
22,917
Total Direct
Claims
($000)
825
4,196
-219
94
746
5,642
Claims
Ratio*
23.93%
25.49%
-284.42%
116.05%
26.19%
24.62%
*CLAIMS RATIO: See page 7 for definition.
SUPERINTENDENT OF INSURANCE – 2015 ANNUAL BUSINESS REPORT
32
GLOSSARY
A glossary has been provided to:
• define abbreviations used in this annual report; and
• define application and technical terms used in this annual report.
Attorney for
Service
Claims Including
Adjustment
Expenses
A person delegated to accept service of legal papers.
All of the expenses related to the settlement of a claim and can include such
costs an adjuster and legal fees in addition to the claim settlement amount.
Claims Ratio
The ration of direct claims and adjustment expenses to the total direct
premiums written. The insurer is presumed to have earned a profit on a
particular class of insurance when the ration is 70% or less.
Classes of
Insurance
For a definition of any of the classes of insurance used in this annual report,
please refer to the Classes of Insurance Regulation, located on our website.
Consideration for
Annuities
Inclusion of any annuities reported.
Extra Provincial
An insurer that is formed by or incorporated under the laws of another province
or territory.
Federal
An insurer that has authorization from the Office of the Superintendent of
Financial Institutions (OSFI).
Fraternal Benefit
Society
A body corporate that is a not for profit society, order or association formed for
the purpose of making, with its members only, contracts of life, accident or
sickness insurance in accordance with its institution, bylaws and rules and the
Insurance Act.
Insurance Entities
Insurance companies, reciprocal insurance exchanges and exempt entities.
Provincial
Reciprocal
Insurance
Exchange
An insurer that is formed by or incorporated under the laws of the province of
Alberta.
A group of subscribers exchanging reciprocal contracts of indemnity or
inter- insurance with each other through a principle attorney as defined in
section 78(b) of the Insurance Act.
NOTE: All premium and claims data presented on pages 6 - 32 of this report are based on the consolidated data reported on the provincial pages
of the regulatory reporting provided by each insurer.
SUPERINTENDENT OF INSURANCE – 2015 ANNUAL BUSINESS REPORT
33
The Office of the Superintendent of Insurance is a branch of
Financial Sector Regulation and Policy, a division of Alberta Treasury Board and Finance.
SUPERINTENDENT OF INSURANCE – 2015 ANNUAL BUSINESS REPORT
www.finance.alberta.ca/business/insurance
1