Families and Communities Together
(FaCT)
Family Resource Center
Outcome Highlights
Strengthening Families,
Strengthening Communities
Orange County,
California
2007-2008
Families and Communities Together
(FaCT)
Family Resource Center
Outcome Highlights
Strengthening Families,
Strengthening Communities
Orange County,
California
2007-2008
4 4
Table of Contents
Families and Communities Together - Overview
Concrete Support in Times of Need
 6
10
Parental Resilience 12
Social Connections
14
Knowledge of Parenting and Child Development
16
Social and Emotional Competence of Children
18
Special Section: Parent Leadership - Community Action Councils
20
Families and Communities Together (FaCT) | Family Resource Center Outcome Highlights 2007-2008
Fa milie s a nd C o mmu n it ie s To ge ther - O verv iew
Families and Communities
Together - Overview
It is FaCT’s vision that all our children grow up in stable, nurturing
families and safe, supportive communities which promote healthy
development and provide opportunities for children, youth and adults
to achieve their full potential as caring, responsible and productive
members of society.
F
amilies and Communities Together,
also known as FaCT, is a network of 12
Family Resource Centers (FRCs) located
throughout Orange County’s highest-risk
communities providing essential family support
services, education and resources. Since 1994,
the FaCT program has been led by a publicprivate partnership between the Orange County
Social Services Agency and the Orangewood
Children’s Foundation. Programs and services
receive funding from federal, state, and county
agencies including U.S. Department of Health
and Human Services-Promoting Safe and Stable
Families, Office of Child Abuse Prevention, Office
of Emergency Services, County of Orange and
the Children & Families Commission of Orange
County.
F
aCT’s overall goal is to reduce the risk of
child abuse and neglect by strengthening
families and communities. In Orange
County there were over 36,000 child abuse
reports and 2,100 dependency petitions filed
1
in 2006-2007 . Orange County budgeted over
303 million dollars in 2007-2008 for services
provided by the Children and Families Services
(CFS) division, whose primary responsibility
is to protect and serve abused and neglected
2
children. 40% of the CFS budget was allocated
to the support of children in foster care
1
providing an average of 3,447 children care at
an average cost of $35,187 per child. 1.6% of the
CFS budget ($4.9 million) was allocated to the
FaCT FRC program to divert families from formal
CFS systems. FaCT funds provided supportive
services and basic needs to over 5,600 families
in the 2007-2008 fiscal year at an average cost of
$700 per family.
Each FRC is a family friendly, community-based
site that provides access to comprehensive
prevention and treatment-oriented social,
As shown above, the county can reach out to
educational and health services for all families,
its most vulnerable families with effective serincluding birth, blended, kinship, adoptive
vices before their situations become desperately
and foster families. FRCs serve as vehicles
unstable with a relatively small investment. This
for engaging local residents and community
organizations in the identification and resolution prevents negative outcomes and is a fiscally
sound strategy. Orange County’s commitment to
of community concerns related to raising
the FRC platform builds stronger families therehealthy children. Every FRC is unique to its
community; services are offered by multicultural by reducing risk of dependency or delinquency.
and multilingual staff that reflects the
On the Web
surrounding neighborhoods and the
For more information regarding FaCT Family Resource
families they serve.
Center services and locations, visit www.factoc.org.
6 6
Protective Factors:
• Provide Concrete Support in Times of Need
• Increase Parental Resilience
• Build Parents’ Social Connections
• Increase Knowledge of Parenting and Child
Development
• Support the Social and Emotional Competence of Children
Concrete Support in
Times of Need
Stronger
Families
Parental Resilience
Social Connections
FaCT Core Services
• Community Action Council
• Comprehensive Case Management
• Domestic Violence Services
• Family Advocacy/Individual Case
Management
• Information and Referral
• Mental Health Counseling
• Parent Education
FaCT Comprehensive Services
• Child Abuse Treatment Program (CHAT)
• Differential Response
• ProjectConnections.FRC Health Access
This report offers family stories and outcome
data highlighting each protective factor, and
includes a special section on Parent Leadership,
demonstrating how FRC services reduce the risk
of abuse and neglect in Orange County.
Less Abuse
and Neglect
Knowledge of Parenting
and Child Development
Social and Emotional
Competence of Children
Programs and services have a greater likelihood
of reducing abuse and neglect when they utilize
key strategies that promote the protective factors. Examples include facilitating friendships
and mutual support; strengthening parenting
skills; responding to family crises; linking families to services; facilitating children’s social emotional development; observing and responding
to early warning signs of abuse; and valuing
and supporting parents. In order to strengthen
the protective factors within families, these key
strategies are implemented through FaCT’s core
and comprehensive programs.
Fami l i es and Co mmu n it ie s To ge th e r - Overview
F
RCs utilize nationally recognized best practice strategies that strengthen families and
communities. According to the Center for
Social Policy (2001), five protective factors have
been identified in preventing child abuse and
neglect.
1 The 14th Annual Report on the Conditions of Children in Orange County, 2008
2 County of Orange FY 2007-2008 Final Budget, pg 191
3 Center for the Study of Social Policy; www.cssp.org
Families and Communities Together (FaCT) | Family Resource Center Outcome Highlights 2007-2008
7
Fa milie s a nd C o mmu n it ie s To ge ther - O verv iew
8 8
I
nformation presented below is reflective of services provided at 12 FaCT-funded Family Resource Centers
for the 2007-2008 funding cycle.
Clients Served by Family Resource Centers
Individuals
Families
Children
Totals from All Programs and Services
20,046
9,454
9,974
FaCT Family Resource Center Program:
Provides services to children 0-18 and their families to reduce the risk
of abuse and neglect by offering core and comprehensive services
such as individual case management, parenting, counseling, and legal
assistance, through collaborative partnerships with community-based
agencies.
10,510
5,625
4,528
ProjectConnections.FRC Health Access Program*:
Serves children 0-5 and their families by improving children’s health and
school readiness through increased access to healthcare services such
as health insurance and medical homes.
9,445
3,875
5,175
Differential Response Program:
Promotes early engagement and successful participation in community
based services in order to reduce recurrence of child maltreatment and
formal entry into the Child Welfare system.
640
211
386
Child Abuse Treatment Program (CHAT):
Provides services through a collaborative at the Corbin Family Resource
Center in Santa Ana. Children who are victims of abuse are eligible to
receive victim support services meeting their emotional needs and
helping to keep them safe from harm in the future.
545
267
522
Individuals
Families
Children
315
128
163
5,814
2,058
3,126
3,126
1,293
1,568
2,283
1,257
1,069
287
249
***
2,011
1,654
323
1,448
903
258
7,744
2,901
4,440
157
78
75
833
696
***
627
618
***
947
648
853
*Project Connections.FRC totals include two sites outside of the FaCT-Funded Family Resource Centers
Individual Services:
Family Resource Center Services
Adoption Support Activities
Family Advocacy (Individual Case Management)
Comprehensive Case Management Team
Counseling
Domestic Violence Services
Emergency Assistance
Health Education Classes
In-Home Health Screening
In-Home Parenting
Parenting Education
Personal Empowerment Program
Youth Enrichment Activities
Numbers are unduplicated counts for each service listed
Data Source: FaCT Client Database
The Demographic Corner
Clients by Ethnicity
Over 85% of FaCT families identify as
Hispanic/Latino.
Clients by Income
80% of FaCT families report an annual
income under $30,000.
Fami l i es and Co mmu n it ie s To ge th e r - Overview
Family Resource Center Services
Data Source: FaCT Client Database
Families and Communities Together (FaCT) | Family Resource Center Outcome Highlights 2007-2008
9
Con c re t e S u ppo r t in Time s of Need
Concrete Support
in Times of Need
“It is amazing that as soon as I called for help, somebody
answered the phone and set up an appointment for me. I
got into classes within the week, and felt like somebody
really listened to me.”
Michelle, Mother
Stanton Family Resource Center
T
eresa came to the Family Resource Center
As a result of this drastic change in Teresa, her
(FRC) in search of lifestyle changes for her- oldest son began working to improve his life.
self and her family. She needed assistance
He volunteered at the center as well as at a local
in many areas including health insurance linkchurch, finding ways to keep his life busy and
ages, emergency services and counseling. Teresa enriched. His involvement in positive volunteer
worked with a case manager at the center who
activities in the community makes the likelifirst helped her find affordable health insurhood that he will join a gang significantly lower
ance for her two teen-age sons, one of whom
than when the family first came to the center for
had special needs and needed
assistance.
unique accommodations in
“I was not living before, I
Teresa has reached a higher
school. Teresa was also linked to
was just busy. Now I feel
level of self-sufficiency thanks
an appropriate medical home in
to the services she has received
alive.”
her neighborhood for ongoing
and continues to receive from
care.
the center. As she says, “I was not living before, I
Teresa admitted to her case manager that
was just busy. Now I feel alive.” She chose to join
she suffered from depression because of an
the Community Action Council (CAC) in order to
unhealthy marriage. She felt trapped in a down- give back to the community that gave so much
ward spiral that she could not pull herself out
to her and, in turn, her family. Teresa has flourof without help. Immigration issues and lack
ished in her role with the Community Action
of basic needs, coupled with marital discord at
Council exhibiting great leadership skills. The
home, left Teresa feeling hopeless and helpless.
difference in her life and the lives of those in her
At the center, she began attending counseling
family is remarkable and would not have been
sessions and, along with continued assistance
possible if she had not had the courage to take
from her case manager on her immigration and the first step through the doors of the Family
basic needs challenges, Teresa was able to creResource Center.
ate and stick to a plan to improve her circumFamily Advocacy/Individual Case Management
stances. Teresa’s goal was to empower herself
La Habra Family Resource Center
thereby enhancing her self-worth.
In Numbers
51%
10 10
of all families receiving family advocacy (individual case management)
participate in services within their first 30 days of working with a Family Advocate. Over 2,000 families received family advocacy last year.
Related Family Resource Center Services:
Comprehensive Case Management Team
Differential Response
Emergency Assistance
Family Advocacy
Information and Referral
Legal Assistance
ProjectConnections.FRC Health Access
“We are so grateful at the school to have an
FRC to be able to send our students and their
families to for help. We know that they will be
linked to the services they need.”
Frank, Principal
Stanton Family Resource Center
The Outcome Corner
Primary Service Needs
Basic Needs and Healthcare are the
initial reason families access services
through the FRCs
Service Utilization
Over 95% of families who receive the Family
Resource Center Family Advocacy Program/
Individualized Case Management Program
participate in most or all of the services
recommended for addressing their needs.
Concrete S u ppo r t in Time s o f Ne e d
•
•
•
•
•
•
•
Data Source: Family Advocacy
Families and Communities Together (FaCT) | Family Resource Center Outcome Highlights 2007-2008
11
Parental
Resilience
“I never imagined that sharing my life
with a counselor would help me so
much. The things that happened
haven’t changed, but now I can look
at them in a different way. I can be
more patient with my boys and I
understand them better.”
Pare n t a l Re s ilie n c e
Nicholas, Father
Magnolia Park Family Resource Center
M
aria and her 16-year-old daughter, Sheri, the future because of the circumstances of her
came to the Family Resource Center
current situation.
(FRC) in desperate need of help. Seeking counseling, Maria explained that both she
While in treatment, Maria was able to gain posiand Sheri were experiencing fear and anxiety,
tive coping skills which allowed her to take a
leading them to feel hopeless and overwhelmed more active mothering role and eased the feelby the circumstances of their lives. Maria was
ings of responsibility under which her daughter
a victim of domestic violence and left her hushad been struggling. As each session closed,
band when her daughter was very young. Being Maria seemed more hopeful and able to mana single mother was difficult enough, and in
age her stress. She was emotionally stronger and
addition, Maria worked full-time to support her
was able to begin instilling hope back into her
family. Sheri felt extremely proimpressionable teenage daughtective of her mother because of
ter. For the first time they began
“[We] began living in
her fragile emotional state and
living in the present and making
the present and making
felt pressure to guard her from
plans for the future. Sheri obplans
for
the
future.”
other sources of stress. In turn,
tained a computer and raised her
Sheri took much of the stress
grades, enabling her to re-enter
upon herself and was suffereing in silence in fear her previous school. She worked hard, and with
of upsetting her mother. They decided to seek
her mother by her side, eventually graduated
counseling from the FRC and deal with their dif- from high school. Maria is so proud to see her
ficult past for the first time. Feelings of trauma
daughter attending a local community college
and stories of violence came pouring out after
and working a part-time job. Although the jourso many years of having been suppressed. It was ney was long and difficult, this family got back
the first step in the healing process.
on track and now mother and daughter have the
courage and strength to deal with life’s future
While in counseling, Sheri revealed that her
challenges.
stress over protecting her mother had begun to
affect her school work. She could not concenCounseling Program
trate and her grades had been steadily falling
Anaheim/Fullerton Family Resource Center
until she was eventually transferred to a
In Numbers
continuation school. Her future seemed
families served by a Family Resource Center
bleak and she expressed that she felt
out of
have experienced violence in some form.
hopeless and unable to make plans for
3 5
12 12
Related Family Resource Center Services:
•
•
•
•
•
•
•
Art for Healing classes
Differential Response: In-Home Parenting
Domestic Violence Counseling
Family Advocacy
Mental Health Counseling
Parent Child Interactive Therapy (PCIT)
Parenting Education classes and workshops
What is Parental Resilience?
Parental Resilience is the ability to respond to stressful
situations in productive ways, solve problems,
develop trusting relationships and reach out for help.
Self-Esteem
Parents who participate in a counseling
program improve their self- esteem by
an average of 25%.
Feeling of Hope
Parents report that they feel more
hopeful about resolving their life
conflicts after participating in six
sessions of counseling.
Pa re n t a l Re s ilie n c e
The Outcome Corner
Use of a Safety Plan
Parents experiencing domestic violence
improve their ability to implement a
safety plan for themselves and their
children.
Data Source: Domestic Violence Counseling
Families and Communities Together (FaCT) | Family Resource Center Outcome Highlights 2007-2008
13
Social
Connections
“I love coming to the FRC. I feel they are
a part of my family. They always listen and
always help me when I am having trouble with
my kids.”
So c ia l C o n n e c t io n s
Nora, Mother
Oak View Family Resource Center
S
usanna was a stay-at-home mother with
right direction for her family. With her immedifour children under the age of seven. As do ate needs cared for, Susanna was able to attend
many mothers of young children, she had
a six-week parenting class. The class helped
been feeling isolated due to the constraints of
Susanna implement proper means of disciplinher life and, as a consequence, began to lose her ing her children and educated her on ways to
temper with her children. Her husband worked
manage her temper. The parenting class, along
outside the home and was not able to provide
with continued participation in individual counher the emotional support she needed. In order seling and a women’s support group, eased her
to change her family’s circumstances, she took
feeling of isolation and provided her with an
action and contacted the Family Resource Cenoutlet for her emotions and a sounding board
ter (FRC). She was looking for help and support, from other women who were in similar situabut found much more.
tions. Susanna made friends
“The FRC is like my family. It
with the women in her classes
Upon her arrival at the cengave me support when I most whom she learned she could
ter, Susanna requested family
lean on as they were “just
counseling in order to address needed it. I am a better mother like her.” She even found an
and wife because of all of the emotional outlet for her three
her initial concerns of feeling
alone and losing her temper
support I received from the
oldest children in the form of
with her children. She met
a children’s counseling group
Center.”
with the Family Advocate
which gave them a safe place
who addressed each need
to talk about their feelings
separately. Together they formulated a plan for
and frustrations.
Susanna to carry out that would not only meet
her emotional requirements, but her family’s
Susanna gave the center very positive feedback
physical needs as well.
saying, “The FRC is like my family. It gave me
support when I most needed it. I am a better
First, Susanna joined the Family Resource Cenmother and wife because of all of the support
ter’s Car Seat Education class where she received I received from the center.”
a free car seat for each child in addition to tips
(continued on page 15)
for keeping her children safe in the
car. Car Safety was a pressing issue for
In Numbers
her and, once resolved, proved to be
parents participated in a six-week parenting
a huge stress relief and a step in the
class offered at their local Family Resource Center.
800
14 14
Her decision to ask for help provided her with
invaluable tips to improve the quality of life for
herself and her children. Susanna has found a
home away from home at the Family Resource
Center where she has made friends and found a
support system which makes her feel confident
about raising her children and supporting her
family.
Related Family Resource Center Services:
Parenting Education Classes
Magnolia Park Family Resource Center
•
•
•
•
•
•
•
Community Action Council
Community Health Fairs
Family Fun Days
Life Skills Workshops
Mental Health Counseling
Parenting Workshops
Support Groups
The Outcome Corner
Social Support
Parents who participate in the Family
Resource Center parenting class series build
their social support networks by an average of
18%.
S o c ia l C o n n e c t io ns
“I was having trouble with my 14-year-old daughter. She wasn’t doing well in
school and I didn’t know how to help her. I went to the Family Resource Center on
the advice of her high school. I haven’t been in the program long, but already know
I made the right choice.”
Ramon, Father
Oak View Family Resource Center
Know Where to Go for Help
Parents who attend a Family Resource Center
parenting class increase their knowledge of
community resources by an average of 25%.
Data Source: Parenting Classes
Families and Communities Together (FaCT) | Family Resource Center Outcome Highlights 2007-2008
15
Kno w ledge of Pa re n t in g a n d C h ild Devel opment
16 16
Knowledge of Parenting
and Child Development
“My client thanked me for referring her to
the FRC. She enjoyed attending the classes
besides learning effective parenting skills.”
SSA Senior Social Worker,
Minnie Street Family Resource Center
A
lthough successful parenting is a dauntto provide learning experiences for her young
ing task for every young mother, 22-year- children. Specifically, she learned how to incorold Margarita found it especially hard.
porate creativity into household activities and
She had two young children under the age of
also how to create a more welcoming environtwo in addition to a stressful marital relationment at home for her children to learn and grow.
ship. Her children often cried for long periods
Margarita found a whole new life with her chilof time and demonstrated extreme separation
dren whose crying and separation anxiety had
anxiety if Margarita left them for even a minute. dramatically decreased.
She became more overwhelmed as time went
by and Social Services became involved. She
Margarita expressed, “It is my great desire to imwas referred by her social worker to her local
prove my parenting. I want to become the best
Family Resource Center (FRC) and
parent I can be.” She has worked
“It is my great desire to
inquired about help for herself and
hard to faithfully attend parenting
improve my parenting. classes and multiple workshops
her children. Margarita was shy and
reserved when talking with the Fam- I want to become the offered at the center. Margarita has
ily Avocate, but was open to services
also joined the Community Action
best parent I can be.”
in her home as well as at the center.
Council (CAC) in order to develop
even stronger parent leadership
After FRC staff employees made a home visit and skills. Her progress in the last year demonstrates
met with Margarita and her spouse, she began
her tenacity, her openness to change, and her
the In-Home Parenting program offered through excitement at the prospect of improving the
a partner agency of the FRC. This comprehensive quality of life for her children.
program helped Margarita work out some of the
anxiety she felt about being a mother and ofDifferential Response; Parenting Classes
fered helpful and realistic solutions to problems
Corbin Family Resource Center
such as separation anxiety and how to react if
a child will not stop crying. Margarita began
participating in a six-week parenting class at the
center at which she had near-perfect attendance
and gained addiIn Numbers
tional
parents report they spend more quality time with their children after
knowledge and skills
participating in their Family Resource Center’s Parenting class.
311
•
•
•
•
•
Differential Response: In-Home Parenting
Family Advocacy
Parent Child Interactive Therapy (PCIT)
Parenting Education classes and workshops
Parenting Support Groups
“My 3-year-old daughter always asks me to go to the
park. I now know why this quality time is so important
for me and her…I take her every week.”
Alejandro,Father
Stanton Family Resource Center
The Outcome Corner
Child Development
Parents who attend a Family Resource
Center parenting class improve their
communication with their children by
21% and spend more quality time with
their children.
Data Source: Parenting Classes
Families and Communities Together (FaCT) | Family Resource Center Outcome Highlights 2007-2008
Know l edge of Pa re n t in g a n d C h ild Develo pme nt
Related Family Resource Center Services:
17
Soc ial a nd E mo t io n a l C o mpe t e n ce of Chi l dren
18 18
Social and Emotional
Competence of Children
“I enjoy meeting other parents from the neighborhood while
learning about my daughter’s social and emotional needs.”
Janet, Mother of a teen-age daughter
Oak View Family Resource Center
T
he Reyes family came to their local Family
Program for a developmental screening for the
Resource Center (FRC) seeking counselchild. A Promotora from the Health Access Proing services for their six-year-old daughter
gram visited the Reyes family in their home and
whom was having problems at school. Their
provided Mrs. Reyes with information on how
daughter, who also had visual impairment, was
she could get a free developmental screening
having nightmares and waking up in the middle for her son through the Family Support Network.
of the night screaming. The Family Advocate
Knowing that Mrs. Reyes relied on public transbegan working with the Reyes family which con- portation, the Promotora provided her with an
sisted of a mother, father, seven- and six -yearexact bus route to the site of the developmental
old daughters, and an 18 month old son. On the screening. Mrs. Reyes made it to the screening
first visit the Family Advocate
with her son, but needed assistance
met with Mrs. Reyes to assess the “Mrs. Reyes always knew with the next steps. Recognizing
there was something
family’s needs so she could be
her need for advocacy and extra
linked to appropriate resources.
different with her son, support, the Promotora followed
During this visit, Mrs. Reyes
up with a second home visit encourbut that no one would
revealed her husband was an
aging her to contact Family Suplisten
to
her
—
not
even
alcoholic and sometimes would
port Network for the results of the
yell at her and their children. At
screening. The Promotora eventually
her pediatrician”.
that point, the Family Advocate
assisted Mrs. Reyes in making the
referred her to their FRC partner agencies for
contact and learned that the child was delayed
family counseling and the Personal Empowerin three of five developmental areas thus
ment Program (PEP) – a series of classes for
making him eligible for Regional Center of
people living with an abusive partner. Mrs. Reyes Orange County services. A referral was made for
was unable to make it to PEP due to transporthe child by Family Support Network staff.
tation issues, but did follow through with the
The domestic violence in the home had affected
counseling referral.
the behavior of both the six- and seven-year-old
daughters. Both girls were referred for specialWhen meeting with the family, the counselor
ized therapy known as Parent Child Interactive
(continued on page 19)
noticed the baby had problems with his eye
muscles. There were also signs of some cognitive
In Numbers
delay. The counselor decided to refer the client
children received developmental
to the ProjectConnections.FRC Health Access
433
screenings in 2007-2008.
Related Family Resource Center Services:
•
•
•
Family Fun Days
ProjectConnections.FRC Health
Access Program
Youth Recreation/Afterschool
Programs
Mrs. Reyes shared her relationship with her
husband is improving and that she is grateful
for the service her son is going to receive from
Regional Center of Orange County. She stated
she “always knew there was something different about her son, but that no one would listen
to her—not even her pediatrician.” She was very
happy her son was finally screened and can
now get the help he needs.
ProjectConnections.FRC Health Access
Magnolia Park FRC
This program is made possible by a grant from the Children & Families Commission of Orange County.
The Outcome Corner
Children with a Medical Home
Over 1,500 children have been assisted
each year in identifying a medical
home, providing them access to ongoing well child check-ups and preventative healthcare.
Children Insured
Thousands of children receive health
insurance as a result of program outreach, knowledgeable application assistance, and individualized follow-up on
each and every application.
S oci al and E mo t io n a l C o mpe t e n ce of Ch ildren
Therapy (PCIT) at a local counseling agency.
Recognizing this family’s transportation barrier
to accessing services, the clinic provided free
transportation. Both daughters and parents
attended this interactive therapy working together. In addition, Mrs. Reyes participated in a
women’s support group, parenting classes, and
individual counseling on-site at the FRC.
Data Source: ProjectConnections.FRC Health Access
Families and Communities Together (FaCT) | Family Resource Center Outcome Highlights 2007-2008
19
Parent
Leadership
Pa re n t L e a de rs h ip
Community Action Councils (CACs) are
parent-driven coalitions whose mission
is to support Orange County families by
advocating for local community needs
and developing confident, competent,
nurturing parent leaders.
R
osie’s life changed the moment she walked view the FRC as a blessing because through their
into her local Family Resource Center (FRC) services I developed healthier alternative behavin August 2005. Rosie, 44, a wife and moth- iors that have made me a better mother.”
er of two children, Danielle, 10, and Michael, 8,
sought help from the Family Resource Center
Additionally, the FRC offered Rosie and Victor
when she began to feel helpless and overRelationship Enhancement classes which have
whelmed by the numerous conflicts her family
improved their relationship through increased
was experiencing at home. She was primarily
communication and understanding. They now
seeking help to improve communication issues
work together as a team for the betterment of
with her husband, Victor, and to develop better
their relationship and for the family as a whole.
parenting skills. Rosie and her family immedi“I am so proud of how my family now commuately began receiving in-home
nicates and relates with each
“I view the FRC as a blessing
family support services.
other. As parents, Victor and I
because through their services I have developed a deeper unSoon after, Victor and Rosie
developed healthier alternative derstanding of our roles. I can
began attending crucial parent- behaviors that have made me a honestly say that I now enjoy
ing sessions where they learned
my role as a mother and wife,”
better mother.”
new techniques such as develRosie stated.
oping appropriate disciplinary
Rosie’s success inspired her to
methods, establishing daily routines for children, become even more passionate and determined
understanding child development, and improv- to create a positive life for herself, her family and
ing parental relationship and communications
her community. She began volunteering her
skills. The FRC improved Rosie and Victor’s partime at the FRC, assisting in a 4-week nutrition
enting and behavior management skills by hav- class offered through the ProjectConnections.
ing them implement a “Goal Chart” program at
FRC Health Access Program, as well as helping
home which provided structure and enabled the to create a women’s clothing boutique to uplift
children to track their daily chores. Not only did
women’s self-esteem.
(continued on page 21)
this make things run more smoothly at home, it
When Rosie learned about the FRC’s Commualso brought the family together to participate
in more family activities, such as goIn Numbers
ing to the movies and taking weekend
individuals throughout Orange County are currently
trips. Rosie is grateful to the FRC. “I
62
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involved in their local Community Action Council.
nity Action Council (CAC), she enthusiastically
joined so that she could play an even greater
role in addressing the needs of her community. She climbed to the top in July 2006 when
she was elected President of the CAC and has
been an active member of the board ever since.
Throughout her involvement with the CAC,
Rosie has been working to form a strong organization that provides compassionate leadership in identifying and addressing community
issues and concerns.
“I felt the duty and responsibility to tell my community
about the FRC and to share
what I received with them.”
•
Community Action Council
Parent Leadership Training Topics:
•
•
•
•
The 10 Educational Commandments
The 40 Developmental Assets
Strategic Planning: From Client to
Advocate
Leadership Development and Capacity
Building for Latino Immigrant
Organizations
In as little as three years, Rosie has transformed
from a struggling parent who sought help at
the Family Resource Center, to a volunteer helping out in various projects at the center, to a
community leader actively participating in the
CAC. Her inspirational story is a great example
to the struggling parents and families in the
community. “I felt the duty and responsibility to
tell my community about the FRC and to share
what I received with them,” Rosie stated.
Community Action Council
Corbin Family Resource Center
The Outcome Corner
Volunteer Hours and Activities
Pa re n t L ead ership
Under Rosie’s leadership as President in 2007,
the CAC played a very important role in the
2007-2008 Blue Ribbon Events for Child Abuse
Prevention month. Additionally, she pioneered
and implemented Financial Literacy classes and
Women’s Self-Esteem workshops, which were
offered free to the community. As a community
leader, Rosie has also become one of the FRC’s
best ambassadors and community liaisons. She
constantly promotes the FRC services and has
brought in new CAC members to become leaders in the community. She has met with local
state representatives to speak about serving
the community, sharing her story of resilience
and success.
Related Family Resource Center Services:
CAC members volunteered over 1,200 community
service hours on behalf of their local Family
Resource Centers.
Data Source: Community Action Council
Families and Communities Together (FaCT) | Family Resource Center Outcome Highlights 2007-2008
21
Report authored by:
Families and Communities Together
(FaCT)
800 North Eckhoff Street
Orange, CA 92868
Ph: (714) 704-8209
Fx: (714) 704-8220
This report available online at:
www.factoc.org