CheggHeads FAQ’s
1.What will I be giving my opinion on?
You’ll provide critical feedback on a wide variety of topics that will constantly evolve. Some will be
about Chegg – what we offer, how we do it, and how we talk about it. Others will be about education –
how you learn, what you want to learn, how your schools could be better, your books and learning
materials could be better, and frankly, how your whole academic life could be better. And still others
will be about our partners – the brands that serve students who look to you to as a guide on what they
should build, kill, or make different.
2. How will my feedback be used?
Here at Chegg, we’re feedback crazy. We simply can’t get enough of it. The people who design and
build the things we offer to students make listening to your input one of the first and last things they do
every day. And it’s the same for other businesses who serve students, and educators too. Your
feedback will inspire new ideas, settle debates, and point the way to a future where the student comes
first.
3. What kinds of activities will I be asked to do?
We mix it up and keep things interesting. There will be surveys, of course, but also discussions, live
chats, webcam interviews, quick polls, and even projects where we ask YOU to be the researcher, doing
investigations and interviews of fellow classmates using your smartphone. We also take road trips and
come to meet Cheggheads at your school, and sometimes, even invite Cheggheads to come to the Chegg
offices to meet with our executive team.
4. What will I get for my participation?
Cheggheads will have the opportunity to enter into exclusive contests for cash and prizes, and some
activities will earn you free schwag from Chegg and our partners. But we hope more importantly, you’ll
get an opportunity to make a major difference in how we run our business, and how others run theirs.
To show you how, you’ll get access to the Cheggheads blog, where we post up to date news about how
your contributions are having an impact.
4. How often will I be asked to participate?
That will vary depending on the topic, the time of year, and the kinds of research we’re doing. But on
average, expect to have an opportunity to participate about once a month.
How frequently do I have to participate?
Completely up to you. We know you’re busy, and there’s no minimum number of times you must
participate in our research. And you are free to cancel your membership at any time.
4. Will anyone look at my individual responses to a project?
That depends on the project. If you’re answering a survey, your responses will be combined with others
who’ve answered the survey. But if you’re participating in a discussion forum, or a person to person
interview, your answers will be looked at individually.
5. Will my name, address or email address be given or sold to anyone outside of Cheggheads?
No. Your name, address or email address will not be given or sold to anyone outside of
cheggheads.com Please see our Privacy Policy for more information
6. How do I change my email address?
You can change your email address by logging into the portal at cheggheads.com and updating your
profile information under the edit profile button.
8. How do I participate in Cheggheads activities?
As a Cheggheads member, all you have to do now is watch your email for invites. We’ll ask you to
participate in projects we think you’ll be qualified for, based on the profile you provided during
registration. Invitations will include the topic of the activity and a link to get started. You are never
obligated to participate.
9. Whom do I contact if I have questions or problems?
If you do not find the answer(s) you are looking for within the FAQs, or have other questions about
Cheggheads or a specific activity, you can click on the technical support link below.
10. How do I ‘unsubscribe’ from Cheggheads?
You can unsubscribe by sending us an email at [email protected] with the word ‘Remove’ in the
subject line or click on the technical support link below.