Lagan Briege M. Lalor Joan G. Lambert Veronica Latham Linda Lawler Jocalyn Ledger Alison Levine MaryAnne Lin Mei-Chun Long Tony Lynch Margaret Lyons Christina MacGabhann Líam Malone Anne-Marie Corry Rita Manning Mary Devlin Rita Marecki Marsha A. Ludwig Mary Ann Marlow Nicholas Marteinsson Patricia Martindale Sheelagh McBennett Pádraig McCallion Philip McCarthy, Bernard McCarthy Bridie Murphy Siobhan McCarthy Geraldine Lehane Elaine McCarthy Mary IRL McCarthy Mary UK McCaughan Eilis McSorley Oonagh McGrath Deirdre McGrath Mary McHugh Aine McKeon Elizabeth McSherry Rob Meaney Teresa Medd Norma Mee Lorraine Minnie CS (Karin) Mitchell Elizabeth Mitchell Khurshid Montgomery Adrienne Smith Siobhan Mooney Brona Morris Roisin Mowatt Elaine Muldoon Kathryn Murphy Fiona Murphy Joan Murphy-Lawless Jo Neill Freda Huntley-Moore Sylvia Newman Stuart Nicholl Honor – Children’s Nursing Nicholl Honor - Research Nielson Guri Brit Nolan Louise Noone Phil Noone Tom O'Brien Dolores M. O'Brien Frances O'Driscoll Linda O'Hare Bernadette O'Hare Lauren E Tooker Patricia Olive Philippa O'Malley Mary O'Neill Catherine Ronayne Sinead O'Neill Mary O'Regan Patricia Ortiz Mangels Marlaine O’Shea Joan Gleeson Madeline O'Tuathail Claire Page Karen Parlour Randal Mullin Edith Phelan Amanda Philbin Mark Philip Marilyn Turnbull Betty Pittam Gail Power John J Priest Helena Segrott Jeremy Quinn Griffin Mary T Ragbir-Day Nirmala Reagan Shelton Carol Reid Virginia Reynolds Heather Rice Billiejoan Richey Roberta Keaney Sinead Richmond Helen Grace Ring Mary T. Rogers Carol Ronayne Sinead Rush Thomas Cunningham Joseph B. Ryan Frances Sedgewick John Sharvin Brian Shippee-Rice Raelene Shipway Lyn Pittam Gail Smith Mary Spence Dale Stanmore Emma Stewart-Moore Jill Sutton Maire Turner Niall Swinburne Janet Symon Andrew Taguinod Fidel Thomas Debera J. Timmins Fiona Tobin Gerard A - Research Tobin Gerard A – Cancer Care Tocher Jennifer Traynor Marian Turnbull Patricia Morris David Turnock Chris Walsh Maura Cait Ward Caroline Warmington Stuart Weeks Keith W McWhirter George Wellock Vanda K Crichton Margaret A Wells John Whelan Jacqueline Williams Mriga Soper Sue Williamson Graham R. – concurrent paper Williamson Graham R. - poster Wilson Karen Wood David Wood Maggie Wright Kerrie Yates Sue School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z INTERNET USE BY PREGNANT WOMEN – A LITERATURE REVIEW Name of Authors: Briege M Lagan PhD Student, University of Ulster Dr Marlene Sinclair, Senior Lecturer in Midwifery, University of Ulster Prof. George Kernohan, Professor of Health Research, University of Ulster Room BO35, Institute of Nursing Research University of Ulster (Coleraine Campus) Cromore Road Coleraine County L’Derry BT52 1SA The World Wide Web is becoming a popular resource for information on a wide range of health related issues including pregnancy and childbirth (Sinclair 2001, Bernhardt and Felter 2004). Midwives are expected to provide relevant, up to date information that meets the needs of women in their care. However, as women are beginning to turn towards electronic resources for advice and support instead of midwives the reasons for this need to be explored. This literature review was undertaken to explore the extent and nature of published evidence on the use of the Internet by women. The following objectives were set: • To provide a critical summary on the extent and nature of published and unpublished evidence on the use of the Internet by women with particular reference to pregnancy and childbirth • To identify relevant papers that examine how pregnant women use the Internet; what they use it for and if this affects their decision-making. Searches were conducted for peer and non-peer reviewed papers. Key words such as “internet” and “pregnancy” were used to search: the British Nursing Index, CINAHL, MEDLINE, PsycINFO, ScienceDirect, Web of Knowledge, Pubmed, Index of Thesis databases. This was supplemented by searching the electronic Journal of Medical Research. Midwifery e-discussion groups were also contacted to identify any unpublished studies. The abstracts of English language articles were read and those satisfying the relevant criteria were critically appraised, evaluated and synthesized by three independent reviewers. Data was categorized using the classification of evidence framework from the Department of Health in the National Service Frameworks (DOHNSF). References Bernhardt, J.M. and Felter, E.M. (2004) On line paediatric information seeking among mothers of young children: results from a qualitative study using focus groups. [Homepage of Journal of Medical Internet Research,] [Online]. See: http://www.jmir.org/2004/1/e7/ School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z Sinclair M, Gardner J, Mackin P, Boreland Z, Hood R. (2001) Aspects of maternity care in Down Lisburn Trust; Analyses of the Records of maternity patients deemed as low-risk on admission and of former patients’ perceptions of maternity care. Published by Down Lisburn Trust. See: http://www.dlt.n-i.nhs.uk/index.html. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z FETAL ABNORMALITY DETECTION IN THE SECOND TRIMESTER: THE INFORMATION NEEDS OF WOMEN Joan Lalor, Health Research Board Clinical Midwifery Fellow and Doctoral Student, Prof. Cecily M. Begley, Director, School of Nursing and Midwifery, The University of Dublin Trinity College, 24 D'Olier Street, Dublin 2. Tel: 087 654 9012 Email: [email protected] Background. Approximately 2% of babies with an abnormality are born to healthy, low-risk women, and most of these abnormalities are diagnosed at the second trimester ultrasound scan (USS). Research from the Republic of Ireland suggests that women seek reassurance from the routine USS but have limited knowledge of its diagnostic capability and limitations and have erroneous expectations of the sensitivity and specificity of the test. In addition, research suggests that while women receive little information regarding the USS, they choose to participate in routine screening programmes. Aim. To explore women’s information needs after the diagnosis of a fetal anomaly. Design: A longitudinal, grounded theory study was designed for the main study. This paper focuses on the initial phase of the process, the diagnosis of fetal abnormality. Setting: A tertiary referral centre in Dublin was chosen as the main study site. Women who were referred from rural areas to this centre were also included in the study. Sample: All women with adverse ultrasound findings who had been considered low risk for the occurrence of a fetal anomaly either booked or referred to the study site were invited to participate. Women were offered study information by the staff in the fetal medicine unit and indicated their readiness to participate by contacting the researcher (JGL) by post or phone. This paper reports findings arising from the participation of the first thirty-six women. Ethical issues: Ethical approval was obtained from the university and study site and the woman’s decision whether or not she took part remained confidential to her caregivers unless she chose to disclose this to them All participating women were offered access to counselling services and an integrated care pathway of referral to psychiatric services was established should a participant require such support. Data collection and analysis: Data were collected by means of an in-depth interview in the woman’s home. Data were analysed using constant comparative analysis. Rigour is demonstrated through recording detailed memos, which profile the emergence of codes and categories, and through the technique of member checking transcripts with an experienced researcher (CB). Findings. Findings presented in this paper represent women’s views of how they gained an understanding of the anomaly and how they accessed information from and in addition to that available from their caregivers. A variation in informational needs and information seeking behaviour post diagnosis was noted. The data describes the influencing factors and provides suggestions for the ongoing provision of information for women as they continue the pregnancy after the diagnosis. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z The Experiences and Perceptions of Practice Nurses in Relation to Patients on a Methadone Maintenance Protocol Ms Linda Latham MSc Nursing Advanced Practice Advanced Nurse Practitioner Primary Care Liberties Primary Care Centre Meath Community Unit Dublin 8 Ireland + 353 87 6500775 [email protected] This study investigated the experiences and perceptions of practice nurses in relation to the management of patients on a Methadone Treatment Protocol in the Republic of Ireland. Since the introduction of the Methadone Treatment Protocol in October 1998, practice nurses have increasingly becoming involved in the care of drug misusers. In a multidisciplinary approach to the care of these patients the Irish College of General Practitioners have provided Level One training to General Practitioners and a small cohort of practice nurses working in urban practices in Dublin city. Historically, nurses have been involved in methadone maintenance in other countries but there is no evidence of the same involvement pertinent to the Irish situation. Negative experiences have been reported in the international literature , both from general practitioners and nurses in hospital, community and general practice settings. Concepts that are important in the understanding of the problems associated with the care of drug misusers have been identified as issues of marginalisation, collaboration and empowerment. A qualitative methodology utilising a phenomenological approach underpinned the design of the study. This approach assisted exploration of the meaning and understanding of the role of the practice nurse. Insight into the perceptions and experiences of these nurses facilitated understanding of the strengths, difficulties and challenges of working with drug misusers within a general practice setting. Eight practice nurses, employed by general practitioners who prescribed methadone in Dublin, were interviewed and audio taped. The data were analysed utilising the Colaizzi technique. Five descriptive themes emerged from the exploration; the experience of what it is to be a practice nurse; practice nurses’ understanding of collaborative practice; the practice nurse as a valuable resource in relation to patients on a MTP; frustrations associated with the MTP, and marginalisation and professional attitudes. The findings from this study offer insight into the development of practice nursing, the scope of nursing practice in the community and the principles required to facilitate growth of the discipline. This study highlights the responsibilities of the nursing profession in addressing the societal influences that may affect nursing care of marginalized populations School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z Nursing workforce and professional preparation in a global and competitive economy: lessons to be learned from a case study of The University of Sydney, Australia Professor Jocalyn Lawler Faculty of Nursing and Midwifery (M02) The University of Sydney NSW 2006 Australia RN, B Soc Sc, MEd (Hons), PhD, FRCNA Phone: +61 2 93510519, Fax +61 2 9351 0506 email: [email protected] Abstract In 2004 The University of Sydney, Australia’s first university and one of the group of research-intensive universities (the Go8), made a major change to the way it offered educational programs leading to registration in nursing. It ceased undergraduate entry and moved instead to offer only graduate entry nursing courses. This decision was taken in the context of: (a) rapidly evolving regional and globalized competitive environments; (b) major reform in higher education nationally; and (c) a nursing workforce close to crisis point. The proponents were three vice-chancellors operating in consultation with two Ministers of the Crown; and there was no prior consultation with the profession, regulatory nursing bodies, or the University’s own nursing faculty. The decision, when it became known, provoked an unprecedented public debate in the media and elsewhere; and, in some quarters, there was outrage and disbelief. A crisis ensued and stayed ‘on the boil’ for some weeks. This paper is a case study of what happened and why. The author held a unique position in this context; and it is from this vantage point that the analysis is made. The faculty’s immediate and medium term response is analysed in the context of the wider national and global issues at play. The paper is, necessarily, also a retrospective analysis of what Michel Foucault called the ‘conditions of possibility’ that gave rise to such a decision, and the consequences and potential effects going forward into the 21st century. In particular, the paper canvasses issues such as the nature of nursing workforce, knowledge and research in a global economy; the relationship of nursing labour and professional practice in a knowledge economy; and health and education as commodities in which nursing is an essential but relatively silenced player. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z Introduction This paper is a case study of the Australian context of higher eduction for nurses and its relationship to the nursing workforce. My primary point of reference for this analysis is The University of Sydney’s shock decision in June 2004 to cease teaching pre-registration Bachelor of Nursing. This was a highly successful course, in demand from very able students, and recently accredited for the maximum period. The degree could be taken as a stand-alone pattern of study, or in combination with the Bachelor of Science or Bachelor of Arts. The Faculty also offered a specialty degree, the Bachelor of Nursing (Indigenous Australian Health), which is unique. This degree was retained until a sustainable future could be found for it.1 From 2006, the University’s Faculty of Nursing and Midwifery will be a graduateonly academic group; and this will include teaching pre-registration nursing at the master’s level to entrants who hold a first degree in a field other than nursing. The graduate entry Master of Nursing will take two years to complete and will also be offered as a four year pattern in combination with selected undergraduate degrees – Arts, Science, Health Science, and Exercise and Sports Science2. This decision attracted considerable attention, much of which was negative, because it seemed illogical and irresponsible for a major Australian university to make such a decision at a time when the country – and particularly the state of New South Wales in which the University is located – was experiencing a protracted nursing workforce crisis. Education, Health and the Global Economy This paper examines the University’s decision in a national context both of a health workforce under strain and undergoing significant restructuring, while the university sector is itself also responding to a higher education system with a different set of strains and structural reforms. The paper analyses the motivating and strategic factors at play in the university context and examines the wider implications for the nursing profession arising from the differing tensions and strategic responses within health and education. I also consider how the Faculty responded to and managed a situation of massive, unanticipated change. This particular analysis is made from my vantage point as Dean of the Faculty at the time; and it is a matter of some interest that I remain the incumbent. In an earlier paper on this issue (Lawler & Newman 2005;1) the University’s decision to shift to a graduate entry profile was described as ‘an inevitable collision of two policy agendas’ between the major public sector industries of health and higher education (the former is funded by the federal government; the latter by state governments). In that paper we traced the differing political imperatives being pursued by health and education and explored the tensions that necessarily arise for nursing faculties as these policy agenda gain momentum. In short: • In health, the policy imperative is one of structural reform to maximise throughput and contain costs, the effects of which are the intensification of nursing work, among other things. That, in turn, is giving rise to difficulty maintaining a nursing workforce which is sufficient both numerically and in relation to expertise. • In education, the policy imperatives focus on increasing competitiveness both nationally and internationally by maximising opportunities for research in growing Australia’s knowledge economy. Differentiation and rationalistion among the universities is intended to provide the kind of environment in which School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z some universities may take on a major specialised and/or international role, while others may concentrate on the domestic market. One vice-chancellor, Glyn Davis of The University of Melbourne – one of the country’s leading universities – is quoted as speculating that differentiation may result in some universities ‘surrendering undergraduate teaching across many disciplines’ (Lane 2005; p.21) or even move to be exclusively postgraduate. It is argued here that what happened at The University of Sydney is unlikely to be an isolated event. Rather, it is indicative of a wave of change in the educational preparation of nurses and health professionals generally that has the potential to grow internationally. As a consequence, a long term impact on the nature of the nursing workforce can be anticipated; and it is particularly likely to affect the structure of the nursing workforce that currently relies currently on a majority of registered nurses. It is widely anticipated, for example, in Australia that the registered nurse workforce will shrink substantially, the gap being filled by enrolled nurses whose educational preparation is itself moving upwards to diploma level. It is interesting, in this context, to observe the events unfolding for the nursing group at Sheffield in the UK where a similar move to graduate entry is occurring, albeit from an apparently different set of circumstances. The context of the decision-making by the University The University of Sydney is Australia’s first university. It was founded in 1850 when Sydney was the only significant metropolis of the then British colony of New South Wales. It is a public, secular university having its origins in a pragmatic alliance between the Anglican, Jewish and Catholic communities of the colony – all of whom wanted to establish a university, but none acting alone had sufficient resources. Together, however, they could assemble sufficient socio-political and financial support to build a university in conjunction with the colonial government of the day. The University of Sydney was built on prime land in a key location and, after a slow start, grew to become a major institution symbolising the evolving economic strength and social development of the colony. The university has progressively come to occupy a unique place in the national psyche; and its actions and strategic moves are observed closely by everyday Australians, politicians and social commentators, most particularly the media. In many respects, the university is a national icon. The Faculty of Nursing and Midwifery The Faculty of Nursing was formally established in the University of Sydney 1991 during of a wave of amalgamations in the higher eduction system as part of a national strategy pursued by the then Labor government. The policy imperative, at that time, was to unify the national system of higher education, which consisted of established universities and colleges of advanced education (where nursing was located). Nursing had earlier moved from hospital schools to the college sector progressively from 1985; and there were a small number of ‘experimental’ nursing programs in the colleges dating to the 1970s essentially to gather information on the effectiveness of tertiary education for nurses and to offer courses to registered nurses (most commonly in education, administration and community health). The Faculty of Nursing at Sydney was the first nursing entity to be established in side the so-called Group of Eight (G08) universities, that is, the older more established, research intensive and prestigious universities. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z The University of Sydney is the largest provider of health professional eduction and research in the country with Faculties of Dentistry, Health Sciences (that includes all the allied health professions except for podiatry and optometry) Medicine, Nursing & Midwifery, and Pharmacy. These faculties taken together account for over 15,000 students and would be the same size as a small university. In the decade following the amalgamations and the founding of faculties/schools of nursing, the academic qualification for registered nurse courses evolved from diplomas to degree level (initially in Applied Science, then Health Science, then eventually in Nursing); and graduate programs were added to meet a growing demand for specialty qualifications. Research growth in nursing has been more modest; and unlike other countries, there is no designated funding regime for nursing and midwifery research, despite a growing emphasis by the clinical setting on evidence based practice. The Faculty had known for a decade, at least, that it remained vulnerable inside a research intensive university which expected rather more interest in, and productivity from, a growing research culture. We did not deliver on this criterion by which one is measured as academically committed to our place in higher education; and it remains as an active matter for the Faculty to address. The health care system, reform and nursing workforce During these two decades the nursing workforce was beginning to experience the impact of economic rationalist models for health care delivery, and early signs of the strain on the system started to emerge (see for example, Cordery 1995). During this period there has been a series of policy changes and a major national review of nursing education (Department of Education Science and Training, 2001). This national review was brought about in part because of workforce shortages and also by the persistent duck-shuffling that occurs between the states and the federal government (and their instrumentalities) on matters of nursing education, workforce supply and demand and regulation. Like all these reviews, it was a profoundly political undertaking; and yet little has come of it and few of its recommendations implemented. It is fair to say, however, that irrespective of which government is concerned (that is, state or federal; conservative or not) there is no national coherent policy framework for nursing education, research or workforce. That said, the policies being pursued by all governments have emphasised supply with little serious attempt to address the other factors at play, particularly the effects of structural reform on nurses’ workloads and propensity to outmigrate from the profession (Bradley 1999; Buchanan & Considine, 2002; Buchanan, Briggs & Considine, 2004; Community Affairs References Committee, Australian Senate, 2002). There is, however, a national initiative to address scope of practice issues between registered nurses and enrolled nurses across state boundaries and other sectorial divisions e.g. acute and aged care (National Nursing & Nursing Education Taskforce, 2005). However, this is most likely to have the primary effect of tidying some messy boundary issues, and potentially providing a basis to expand the role of the enrolled nurse, in some instances. It is most unlikely to address core issues affecting the nursing workforce as a whole and is not intended to address the current pressures and frustrations being experienced by the registered nurse workforce. Individual commentators and researchers are advocating major structural reform of the health workforce (e.g. Duckett, 2005) and most recently the Australian School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z Government Productivity Commission has recently inquired into the Australian healthcare workforce. While it has made a number of observations about the nature of the issues facing the health workforce, it has made no particular recommendations (Productivity Commission, 2005). Nursing authors (see for example Kline, 2003) and others commissioned by nursing organizations (Buchanan & Considine, 2002; Buchanan, Briggs & Considine, 2004) are researching the underlying dynamics of the nursing workforce crisis within Australia. These studies take a more direct approach to understanding the macro level trends that have been studied in the global context (Buchan, Parkin & Sochalski, 2003; Buchan & Calman 2004) and in the UK (e.g. Dingwall & Allen 2001). Irrespective of the remedies being proposed, the researchers all point to the same contributing factors giving rise to the global nursing workforce situation, that is, to factors within the health system the difficulties of recruitment. One important matter that has received scant attention, however, is the necessary capability and practice repertoire now needed for a successful career as a registered nurse. Even more sensitive is the issue of the minimum entry standard for nursing and its relationship to successful practice as a registered nurse3. The policy framework in education The current policy framework for Australia’s university sector, pursued vigorously by a long-serving conservative government at the national level, is one of rationalisation and differentiation so that among its many universities, Australia will have a small number that are internationally competitive and a smaller number which are world class (Department of Education Science and Training 2004, 2005). The policy intent is to ensure that Australia remains a highly competitive player in the lucrative education and knowledge generation market so that, as a nation, we are able to participate successfully and globally in the knowledge economy. Central to this competitive agenda are the ranking mechanisms: (a) the so-called ‘league tables’ (such as those published by the British Times newspaper and the Shanghai index), which rate universities and which affect student choice and the prices they can be charged for courses; (b) the evolving research quality assessment programs (e.g. the UK’s and New Zealand’s research assessment exercise) and the Research Quality Framework which is to commence in Australia in 2007; and (c) a range of consumer-oriented publications of performance indicators such as pass rates, student satisfaction levels, and entry scores. The education system is becoming more commercial, market oriented and image (or ‘brand’) conscious. This raises some very interesting challenges for nursing and midwifery groups inside universities when working conditions in the health system may not be highly marketable; and when many nurses and midwives are studying in other disciplines so as to outmigrate. It is instructive, therefore, to understand the reasons why Australia’s first university made such a dramatic and unexpected move and to anticipate where this may take us. The Conditions of Possibility and the University’s Decision The university made a strategic decision; and understanding this element is central to understanding all other aspects of the change. There are several aspects to be noted. First, the university was able to make significant changes to its overall student profile by relinquished 250 commonwealth funded places in undergraduate nursing and increasing intakes into disciplines where demand was high(er) and entry standards School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z where being pushed too high (that is, there was growing adverse comment about the entry levels). Second, it achieved commonwealth funded places for nursing at the graduate level. Third, and most importantly, it could differentiate itself nationally and internationally by moving almost entirely to a graduate entry model for the health professions. What is now also known, but which was not known at the time, is that by relinquishing undergraduate nursing, the University would significantly elevate its ranking in the ‘league’ tables. This would, in turn, enhance the University’s goal expressed as the 1:5:40 strategy – that is, to be ranked first in Australia; in the top 5 in the region and the top 40 in the world. What is now also clear, is that there may well be a more general trend, particularly by the more research intensive universities to move professional courses to graduate entry. Such a shift would broaden the platform for research and knowledge generation, while also providing a more prestigious and interesting intellectual climate, because teaching at the postgraduate level seems to be more appealing and rewarding. The Faculty’s Response The Faculty’s immediate and short term response was characterised first by shock and disbelief, followed by a soul-searching phase to come to an understanding about why such an institutional decision would or could be made without the Faculty’s knowledge or consultation. The inevitable happened: tense meetings were held, industrial activity began, and public comment ensued. Generally, public comment was negative or incredulous that such a decision would be taken when there is a workforce crisis. The Federal parliament was sitting at this time, so parliamentary question time was punctuated by questions to the relevant Minister, Brendan Nelson; and Hansard makes very interesting reading. It was not immediately clear that the Faculty could survive the impact of this magnitude of change because more than 80% of its income would disappear within two years, including $1M in international student fee income from international undergraduate students. The market for graduate entry nursing was untested in Australia, and there was no clear understanding of what graduate entry nursing would look like. It quickly became apparent that, such as the trajectory of this change, there was little institutional preparedness to manage the situation after news of the decision was communicated to the staff and the public. That is, there were no clear plans, only a ‘big-picture’ strategy; and no costings, contingency plans or analyses had been made. This situation was remedied quickly as the Faculty sketched out how best to reconstruct itself in a totally new environment. As nurses do, we dealt with the immediate situation as a major emergency – a train smash, as some called it. We did triage. We got organised, we assessed the situation and we got down to the business of working out what the decision actually meant – professionally, nationally, internationally, academically. Assistance and cooperation from within the university quickly emerged; and support for us was expressed across the profession nationally and internationally, and from the general public. Our undergraduate students behaved with admirable maturity and passion; and they will commence their careers with a very sharp sense of the political realities of life as a nurse. This cohort of graduates from Sydney has been particularly radicalised in a School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z way that cannot be taught through the formal curriculum; but they have learned hard lessons. A year and some months later, the Faculty is significantly smaller in size, it has added ‘Midwifery’ to its name, it has fewer staff and students, it has faced a major crisis and survived in relatively good shape. During the last year, we have had to: • think our way through what teaching pre-registration nursing would look like as a graduate degree and in one third less than the usual timeframe; while also • farewelling many staff; • re-considering a wide range of apparently familiar educational processes to suit mature students coming to us with a first degree; • undertaking detailed budgetary and strategic planning; and • submitting an unprecedented course proposal for accreditation, particularly the combined degree patterns – first through the university, and then the Nurses and Midwives Board. Both were bruising encounters in some respects – more so from individual nurses and former nurses than peers from other disciplines in the university. Lessons to be learned from the Sydney experience: some concluding thoughts The most profound and enduring feature of the experiences that we have been through in the last year is that we are living through a period of major changes, in many aspects of our professional and personal lives. In the case of those who were studying or working at the Faculty last year, much of the comfort that was derived from the familiar has been replaced by an underling sentiment of uncertainty, particularly as we move into a different academic space. For some, it has been invigorating and exciting; while for others this was simply one re-structure too many. For those of us in our 40s and 50s, restructuring has become a way of life and there is a sense both of restructure fatigue, and yet a philosophical appreciation that the world is changing dramatically and rapidly; and that it is not over yet. Over-riding all these rather more personal responses, there is a kind of new respect for the profession that has shown just how good it is when put under pressure. Not one member of the Faculty wobbled during extreme pressure and an elongated period of uncertainty (some 5 months) from the time the decision was made till agreement was reached industrially and politically. Within the university – a most political and robust environment – there is a palpable sense that we have earned our place in Australia’s oldest academy. We have a way to go in building our research agenda – as all nursing groups are finding, and we have yet to complete our transition to a graduate academic group. These are significant ongoing challenges with a different set of pressure points. More widely, the signals arising from the Sydney decision are a sign of things to come. Principal among them, in our view, is that there will necessarily be a major reshaping of the nursing workforce. It is my individual reading that the RN workforce will shrink substantially (if only to maintain an appropriate level of supply with the capabilities now needed to fill that role). Nurses will likely see significant differentiated between the RNs and the second level nurse in relation to education, scope of practice, workplace engagement (by which I mean the terms and conditions School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z of their employment), and most importantly, how they view themselves and construct their practice world. It is from the RN population that we will derive our research base, without which will not be able to participate in the wider debates about health and health care. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z References Bradley C (1999) Doing more with less in nursing work: a review of the literature, Contemporary Nurse, 8 (3); 57-64 Buchan J & Calman L (2004) The Global Shortage of Registered Nurses: An Overview of Issues and Actions. Geneva, International Council of Nurses Buchan J, Parkin T & Sochalski J (2003) International Nurse Mobility: trends and policy implications. Geneva, World Health Organization Buchanan J & Considine G (2002) Stop Telling Us To Cope. NSW Nurses Explain Why They Are Leaving The Profession. A Report for the NSW Nurses Association, Australian Centre for Industrial Relations Research and Training, The University of Sydney, Sydney Buchanan J, Briggs C & Considine G (2004) Unions and work intensification: Insights from the Australian Metal and Engineering and Nursing Sectors, Proceedings of the 18th AIRAANZ Conference: New Economies, New Industrial Relations, Noosa: Association of Industrial Relations Academics of Australia and New Zealand (AIRAANZ); 99-106 Community Affairs References Committee, Australian Senate (2002) The Patient Profession: Time for Action. Report on the Inquiry into Nursing. Canberra Cordery CL (1995) Doing more with less: nursing and the politics of economic rationalism in the 1990s. In Gray G & Pratt R (eds.) Issues in Australian Nursing 4, Melbourne: Pearson Professional Department of Education, Science and Training (2001) National Review of Nursing Education. Discussion Paper Department of Education, Science and Training (2004) Rationalising Responsibility for Higher Education in Australia. Issues Paper Department of Education, Science and Training (2005) Building University Diversity: Future Approval and Accreditation Processes for Australian Higher Eduction. Issues Paper Dingwall R & Allen D (2001) The implications of healthcare reforms for the profession of nursing, Nursing Inquiry, 8 (2); 64-74 Duckett S J (2005) Health workforce design for the 21st century. Australian Health Review, 29 (2); 201-210 Kline D S (2003) Push and pull factors in international nurse migration, Journal of Nursing Scholarship, 35 (2); 107-111 Lane B (2005) The difference is experience. Weekend Australian, 10-11 September, Postgraduate supplement, p.21 Lawler J & Newman (2005) The nursing workforce, globalisation, and the nature of nursing work: an analysis of the underlying dynamics and institutional responses. Proceedings of the annual conference of the Royal College of Nursing, Australia, Adelaide, July National Nursing & Nursing Education Taskforce (2005) Scopes of Practice Commentary Paper, Australian Health Ministers’ Advisory Council Productivity Commission (2005) Australia’s Health Workforce, Position Paper, Canberra 1. The Bachelor of Nursing (Indigenous Australian Health) is a four year degree leading to registration as a nurse that includes a major study in Indigenous health, history and nursing. It is the only degree in Australia that addresses specifically the health care and nursing of Indigenous peoples. The University undertook to retain the degree because of its significance. A detailed School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z discussion of this part of the University’s decision, and the government’s approval of it, is beyond the scope of this paper. 2. These new courses have been approved by the Nurses and Midwives Board of NSW for 5 years commencing in 2006. 3. The entry abilities for a successful study program to become a registered nurse have not been well researched and many commentators are relying on assumptions that are either obsolete or ill-informed. Analyses conducted on the University of Sydney nursing students, and not published widely show, that it is possible to set a minimum benchmark for studying nursing, but this is a politically sensitive issue while there is a workforce crisis and while the intellectual rigour of nursing is undervalued. See, for example, Lawler J (2002) Addressing quality issues in health sciences curricula. Synergy. Issue 17, April, 4-6 School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z An evaluation of the impact of art therapy and music therapy on a continuing care ward for people with dementia Alison Ledger MPhil (Music Therapy Research Associate) Dr Jane Edwards PhD (Course Director, MA in Music Therapy) Irish World Music Centre, University of Limerick Olwen Bond RgN, RPN (Clinical Nurse Manager) Dr Ruth Loane MB, CCST – Psychiatry & Psychiatry of Old Age (Consultant Psychiatrist) Jennifer Newson McMahon MA (Art Therapist) Simon Wale MSc (Clinical Psychologist) Limerick Mental Health Services for Older People, Limerick Hazel Moore BA Laura Moore MSc (Trainee Clinical Psychologists) National University of Ireland, Galway This research project is investigating the impact of introducing art therapy and music therapy on a continuing care ward for 23 people with dementia. While published studies have reported significant social, emotional, and behavioural benefits for people with dementia receiving creative arts therapies, this project is evaluating whether these therapies help both patients and staff. Music therapy and art therapy have been implemented five days a week by qualified therapists on a continuing care ward, in accordance with each individual’s assessed needs and preferences. Within sessions, patients participate in various ways, including singing, playing musical instruments, listening to music, discussion, drawing, painting and/or collage. Two months after commencement of the therapies, patients showed reductions in agitated behaviours as measured by the Cohen-Mansfield Agitation Inventory (CohenMansfield, Marx & Rosenthal 1989). The project is further investigating whether reductions in agitation have brought about changes in nurses’ attitudes towards patients’ challenging behaviour and job satisfaction. Nurses who volunteered to participate (N=23) completed baseline questionnaires, including the Maslach Burnout Inventory (Maslach 1986), the Challenging Behaviour Attributions scale (Hastings 1997), the Emotional Reactions to Challenging Behaviours Scales (Mitchell & Hastings 1998) and the Difficult Behaviour Self-efficacy Scale (Hastings & Brown 2002). Nurses repeated these questionnaires between two and four months after the introduction of creative arts therapies on the ward. Preliminary findings regarding nurses’ attitudes and levels of job satisfaction will be presented at the 6th Annual Interdisciplinary Research Conference. Based on these findings, recommendations for further inclusion of creative arts therapies in the care of people with dementia will be put forward. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z Cohen-Mansfield, J, Marx, MS & Rosenthal, AS 1989, ‘A description of agitation in a nursing home’, Journal of Gerontology: Medical Sciences, vol. 44, no. 3, pp. M77M84. Hastings, RP 1997, ‘Measuring staff perceptions of challenging behaviour: The Challenging Behaviour Attributions Scale (CHABA)’, Journal of Intellectual Disability Research, vol. 41, pp. 495-501. Hastings, RP & Brown, T 2002, ‘Behavioural knowledge, causal beliefs, and selfefficacy as predictors of special educators’ emotional reactions to challenging behaviours’, Journal of Intellectual Disability Research, vol 46, pp. 144-150. Maslach, C & Jackson SE 1986, The Maslach Burnout Inventory, Consulting Psychologists Press: Palo Alto, CA. Mitchell, G & Hastings RP 1998, ‘Learning disability care staff emotional reactions to aggressive challenging behaviours: Development of a measurement tool’, British Journal of Clinical Psychology, vol 37, pp. 441-449. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z INTERNATIONAL IMMERSION PROGRAMMES IN BACCALAUREATE MIDWIFERY AND OBSTETRIC NURSING EDUCATION: PROFESSOR AND STUDENT PERSPECTIVES Name: MaryAnne Levine Title or Position: Professor of Nursing/Childbearing Health Department of Nursing Humboldt State University, Arcata, CA Degrees and Certifications: RN, BSN, PHN, MSN, SCM, Health Educator, PhD(c) Correspondence Information: MaryAnne Levine Department of Nursing Humboldt State University One Harpst St. Arcata, CA 95521 Phone: (707) 826-5137 Fax: (707) 826-5141 E-mail: [email protected] Name: Elizabeth M. Perpetua Title or Position: RN Cardiothoracic Intensive Care/Heart and Lung Transplant Unit University of Washington Medical Center, Seattle, WA Degrees and Certifications: RN, BSN, CCRN, HNC, PHN Correspondence Information: Elizabeth Perpetua 5716 20th Ave. NW Seattle, WA 98117 Phone: (206) 940-6244 Fax: (858) 695-2208 E-mail: [email protected] This presentation depicts the dual perspectives of professor and student, addressing the explicit need for nursing education to implement programmes that develop cultural competence in nursing practice, particularly in midwifery and obstetric nursing, through self-awareness and cultural immersion. A Professor of Nursing/Childbearing Health discusses the planning, implementation, and evolution of the International Immersion Programme (IIP) at a Humboldt State University in California. The student experience, integration, and evaluation of IIP and its impact on one’s professional and personal life are described by a former baccalaureate nursing student, currently a practicing RN, who participated in the programme in Nakhodka, Russia. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z LAY CARERS’ EXPERIENCES OF CARING FOR INDIVIDUALS SUFFERING FROM DEMENTIA OR WITH INTELLECTUAL DISABILITY Mei-Chun Lin BSc MSc RN 1, Maureen Macmillan BA (Hons) PhD RGN2, Norrie Brown3 DipCNE MEd CertEC PhD RMN RGN ILTM, Anne Rowat BSc (Hons) PhD RGN.4Doctoral Student1, Senior Lecturer2, Senior Lecturer & Senior Teaching Fellow3, Lecturer4, School of Acute & Continuing Care Nursing, Faculty of Health & Life Sciences, Canaan Lane Campus, Napier University, Edinburgh EH9 2TB Background The provision of UK health care has shifted policy from institutional to communitybased care including that for people with dementia and adolescents with profound intellectual disabilities (DoH 1990). The demands placed on carers by such impairments increases their burden (Braithwaite 1992). Aim The overall aim is to explore the experience changes in ‘caregiver burden’ and how this affects the carer’s autonomy and health over time. Method Research design: qualitative design using a grounded theory approach. Sample: 6 lay carers looking after dementia sufferers and 6 for adolescents with profound intellectual disability. Data collection: 3 semi-structured interviews with each carer at 6 monthly intervals. Data analysis: interviews tape-recorded and transcribed. A constant comparative method will be used aided by QRS NVivo. Preliminary results Preliminary analysis of 3 data sets shows the emergence of categories: restricted autonomy; life and relationship changes; family support; paradox of statutory services; responsibility-authority dilemma; health challenges; nature of being. Preliminary conclusions Caring is a complex phenomenon. Carers feel isolated. The support they are offered is sometimes ‘cosmetic’ especially from relatives. Choices are restricted out of a sense of duty. Carers’ health status is altered by the burden of caring. References: DoH (1990) Community care in the next decade and beyond: policy guidance London: HMSO Braithwaite, V. (1992) Caregiver burden: making the concept scientifically useful and policy relevant Research on Aging 14 (1), 3-27 School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z DEVELOPING A FRAMEWORK FOR LEARNING BEYOND REGISTRATION HEALTH PROFESSIONAL Dr Tony Long, RN PhD, Senior Lecturer in Child Health. Renata Eyres, MSc DCR(R) FETC SRR Professorial Fellow and Associate Dean. SCNMCR, Room C705 Allerton Building, University of Salford, Salford, M6 6PU, UK. Background to the project This project was commissioned by the English Department of Health and ran over 12 months. The purpose of the project was to develop an inter-professional framework to support learning beyond initial registration and continuing professional development (CPD) of healthcare professionals currently within the scope of statutory regulation in England. Lifelong learning within the NHS has been promoted as a key feature in the delivery of the vision of patient-centred care. Other key drivers included the requirements for staff to work in more a collaborative manner and in new or extended roles; concern over the link between learning and the effect on patient outcomes; confusion caused by the lack of common terminology; a desire for common processes for setting and monitoring standards; and difficulties with transferability of learning between employers. Study Design A variety of strategies were employed to achieve the objectives. These included • A prolonged desk-based literature review aimed particularly at establishing existing terminology relating to CPD and identifying national outcome measures relating to patient care. • Widespread consultation with key informants through individual meetings and interviews followed to ascertain existing practices, the views of professional and regulatory bodies, and work undertaken in other initiatives. • Two structured questionnaires were used to establish current practices in linking CPD to patient outcomes and to further explore terminology in use: one directed at human resource directors in 700 NHS Trusts and Primary Care Trusts, and the second was designed for completion on-line by individual registered health professional practitioners. • Three open consultation “listening events” were held with varied stakeholders following a version of the Open Space method to produce a range of key recommendations, particularly with regard to mechanisms to link CPD more closely to patient outcomes. • An event was also held to elicit the view of a large Reference Group to validate the findings from the first stage of the project. • Presentation was made to the UK Council of Deans Retreat to elicit the match between prescribed and actual practices in credit transfer. A brief questionnaire was used. • A focus group was held with representatives of other relevant initiatives to clarify the wider picture of work into standards, quality assurance efforts, issues relating to valuing learning in various forms, and the relative roles of various organisations within these areas. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z • A further structured consultation was undertaken with invited delegates from key stakeholders, again using open space techniques, to guide the formulation of final recommendations. Outcomes Confusion among employers and professionals about the content of the plethora of DH initiatives was addressed in an interactive mapping presentation. Common terminology was addressed through a glossary of preferred terms and a matrix of terms which acts like a thesaurus. An adapted Business Excellence Model was developed to link patient outcomes to CPD, supported by a Unit-Level Support Tool to assist with implementation. A Performance Management Tool (based on the Balanced Score Card) was adopted to support planning and monitoring of CPD. A process and format for annual appraisal and common components for portfolios and personal development plans was developed. These were presented in graphical format available on-line as an interactive display at http://www.hplbr.org.uk/ School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z SHADOWING-AN OPPORTUNITY TO ENHANCE INTERDISCIPLINARY UNDERSTANDING Margaret Lynch. Midwifery Lecturer. MSc BSc (Hons) DN (Lond) SRN RM MTD. University of Manchester. School of Nursing, Midwifery and Social Work Gateway House Piccadilly South. Manchester 60 7LP Background. Shadowing has been defined as the closest one individual can get to the role of another without actually doing the role, a ‘virtual reality’ experience NHS Executive (1994). It provides the opportunity for observation based learning in order to break down boundaries between different professional groups (Barr 2004). In the development described here, shadowing was offered to midwives whose work brings them into contact with many other healthcare professions and occupational groups. 'Alongside' may be the best way to describe these working relationships for although roles are interdependent, evidence suggests that understanding of the roles of other disciplines is often superficial (Thomson 1990). Design. In order to facilitate exposure to aspects of the role of other disciplines, a shadowing exercise was introduced in the late 1990's initially to qualified and experienced midwives on a ‘top up’ degree programme, and then extended to undergraduate student midwives in 2003. All those involved, with the help of a mentor and personal tutor, are required to identify an individual about whose role they wish to know more, and to arrange to shadow that individual for a minimum of one working day. To date 194 midwives have undertaken shadowing. Those shadowed include- chief executives, human resource managers, physiotherapists, social workers, chief nurses, various laboratory staff, blood bank staff, and paramedics. One student arranged to shadow a Parliamentary Under Secretary of State for Health. Results. The development has been evaluated very positively. Formal evaluation has been through a post shadowing survey questionnaire, a telephone survey of a purposive sample of those shadowed, and seminar presentations. Themes to emerge include, insight into, and greater understanding of the roles of other disciplines, exposure to the culture of other disciplines, a greater understanding of the roles of those with managerial and leadership responsibilities, some concerns over confidentiality, and 'the grass is not always greener'. Those shadowed appreciated the opportunity to explain their role and promote their discipline to a fellow health care professional. There have been a few cases of 'reciprocal shadowing' which have arisen spontaneously. Conclusion. Shodowing offers an opportunity to health care workers to increase their understanding of the many disciplines with whom they inter-relate and could be a very useful, work based professional development opportunity to help to break down interdisciplinary boundaries and enhance understanding of the roles of others in providing the best quality care. As a result of the information gained from this project, shadowing to enhance interprofessional understanding is to be introduced with undergraduate social work students, audiology students and possibly paramedics. References Barr H (2004) NET2004 15th Annual International Participative Conference . Nurse Education Tomorrow. London School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z NHS Executive (1994) Shadowing: management development for NHS staff. Department of Health. London. Thomson A (1990) Medical Confusion on Care in Childbirth and the role of the midwife. Midwifery 5. 57-59 School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z NEW ROLES, NEW WAYS OF WORKING IN MENTAL HEALTH: INTEGRATING WORKFORCE DEVELOPMENT AND SERVICE DELIVERY Dr Christina Lyons PhD, MSc, RNT, SPSN, RMN, Teacher's Certificate Senior Research Fellow Department of Nursing Faculty of Health University of Central Lancashire Preston England + 44 7917 185418 [email protected] Clare Baguley Programme Leader Postgraduate Certificate in Primary Care Mental Health Practice University of Manchester Denise Fisher Programme Leader Postgraduate Certificate in Primary Care Mental Health Practice Liverpool John Moores University. This paper presents an example of a collaborative approach that has facilitated an integration of education and training, and organisational development to introduce an entirely new role and new ways of working in primary care mental health services in the northwest of England. Strengths and limitations of a collaborative methodology are discussed. Graduate Mental Health Workers are amongst the first wave of new roles and new ways of working in mental health identified in the NHS Plan (DoH 2000) and are part of the wider NHS modernisation agenda in England (DoH 1998; DoH 1999). It was intended that Graduate Mental Health Workers help provide primary care services for the large number of people presenting to general practitioners with mild to moderate depression and anxiety. Graduate Mental Health Workers are part of a workforce strategy to develop primary care mental health services, reduce pressure on specialist secondary care mental health services, improve access to psychological interventions, using a stepped care approach. The introduction of the Graduate Mental Health Workers is supported by an educational programme: post graduate certificate. Three HEIs, University of Central Lancashire, University of Manchester and Liverpool John Moores University were contracted to develop a programme to cover the northwest of England. The three HEIs collaborated to develop one programme validated by each university. Because this initiative involved the introduction of a new role and new type of service, the need for organisational development was identified at the onset. This was achieved by the three HEIs working collaboratively with the three northwest strategic health authorities and the National Institute for Mental Health in England (NIMHE) northwest development centre. This involved engaging with Primary Care Trusts (PCTs) to raise awareness, School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z develop the posts and participate in recruitment and selection of the students. It has also involved continuing support for the PCTs to help them develop and embed the role in their organisations. The first wave of organisational development included road shows, networking into to PCTs and publication of a guidance handbook. However, it has become apparent that close monitoring of the impact of the educational programme is needed to continue to inform both the development of the role and the programme to achieve an integrated approach. This ensures that the university programme both supports and responds to emerging conditions. This paper reports on three aspects of monitoring, for the first two cohorts of students: academic achievement and progression; clinical activity; the role of the practice based education. Reasons for the success of the collaboration, (98% of the government target have been achieved compared with approximately 60% nationally) are discussed. References Department of Health (1998) Modernising Mental Health Services: Safe, Sound and Supportive. London: Department of Health [online] http://www.publications.doh.gov.uk/nsf/mentalh.htm Department of Health (1999) National Service Framework for Mental Health. Modern Standards and Service Models. London: Department of Health [online] http://www.publications.doh.gov.uk/nsf/mentalh.htm Department of Health (2000) The NHS Plan: A Plan for Investment; A Plan for Reform. London: Department of Health [online] http://www.publications.doh.gov.uk/nsf/mentalh.htm School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z THE MANAGEMENT OF DUAL DIAGNOSIS (MENTAL HEALTH & SUBSTANCE MISUSE PROBLEMS) IN IRELAND: A DUALIST DILEMMA OR OPPORTUNITY FOR HEALTH CARE PRACTITIONERS? Author/Presenter : Title: Address: Líam Mac Gabhann, RPN, BSc, MSc Lecturer in Practice Dublin City University, Dublin 9 Co-authors: Alexandra Scheele, Triona Dunne, Pamela Gallagher, Padraig Mac Neela, Gerry Moore, Mark Philbin @ School of Nursing, Dublin City University The complexities associated with treating people who have dual diagnosis are well articulated in the literature and there are established models of best practice and increasing knowledge of the challenges facing service providers (e.g. Department of Health {UK), 2002). Traditional services for people with mental health problems and substance misuse problems often evolved separately, even where provided by the same organisations. Over the last few decades as the needs of this clinical population were identified, healthcare providers have had to revise their understanding and approaches to people with dual diagnosis. For example, simply treating two diagnosed conditions does not mean that dual diagnosis is being addressed. Because of the nuances of this condition and divergence of perceptions on best treatment between discrete service providers, peoples needs were frequently unmet and treatment ineffective. Improved knowledge shared wisdom and integrating practice through innovative means have increased the effectiveness of care in some countries. Until 2004 there was little information relating to the identification and/or management of dual diagnosis within Irish health care provision. Mac Gabhann et al. (2004) carried out a national study examining how dual diagnoses was presently managed in addiction and mental health services in Ireland. . Commissioned by the National Advisory Committee on Drugs, the study involved three phases. Firstly a critical international literature review identifying needs of this clinical population and models of effective service provision. With little information available for Ireland, the second phase used an Open Forum in one geographical area with a variety of service users, carers, voluntary bodies, primary care agencies, statutory services and multiple professions, for data collection. The literature review informed this open forum and the findings from both informed a national survey of addiction and mental health services This paper will concentrate on the global and inter service provider findings that; a) lend to difficulties in conceptualising and identifying dual diagnosis and b)indicate the existence of dualism in treating an intrinsically individual condition. Perhaps a key finding is the absence of any recognition of the existence of or treatment for dual diagnosis in pertinent national health & social policy, e.g. health & drugs strategies (Department of Health and Children, 2001 & Department of Tourism, Sport and Recreation, 2001). The impact of this invisibility and consequent service provision cannot be underestimated. For example only 21% of services purport to have any School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z policy for the provision of care to this group of people, e.g. 15% – 87% of people attending mental health and/or addiction services in other countries (Mac Gabhann et al, 2004). Up to 58% of services operate local exclusion criteria for people who may have a dual diagnosis, although most respondents (78%) disagreed with their own criteria. Practitioners may assess for dual diagnosis, though frequently not treat these people (76%), referring on or treating ‘one diagnosis’ only. Apart from lack of service provision, only 39% of staff in services were sufficiently trained to treat dual diagnosis. There is no systematic approach to care, with little formal communication between specialist services, yet 75% of respondents believe an integrated service would be the most effective. Some organisations subsume mental health and addiction/substance misuse services under one structure. This brings about some integration , although people still appear to be treated as two separate conditions. There are several ambiguities emerging from this research, offering dilemmas and opportunities for healthcare practitioners. On one hand findings suggest that our health system by design is disenfranchising a vulnerable group of people. On the other, presenting a dualism between services, underpinned by separate though parallel worldviews; ethically, culturally, sociologically and professionally. This dualism is amplified by the complexities of dual diagnosis where people do not fit in either ‘life world’ and consequently they themselves are victims of services that are unable at this stage to provide wholistic care. References: Mac Gabhann, L., Scheele, A. & Dunne, T et al (2004) Mental Health and Addiction Services and the Management of Dual Diagnosis in Ireland. Dublin: National Advisory Committee on Drugs. Department of Health (2002) Mental Health Policy Implementation Guide: Dual Diagnosis Good Practice Guide. London: Department of Health Publications Department of Health and Children (2001) Quality & Fairness: A Health System for You. Dublin: Stationary Office Department of Tourism, Sport and Recreation (2001). Building on Experience: National Drug Strategy 2001-2008. Dublin: Stationery Office. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z HEALTH-CARE ACQUIRED INFECTION AND HAND HYGIENE: PRECISELY WHERE IS THE PROBLEM? Anne-Marie Malone Lecturer R.G.N., R.C.N., R.M., Dip. Microbiology, R.N.T., B.N.S., R.N.T., M.B.A. School of Nursing and Midwifery, Midwifery, The University of Dublin, Trinity College, 24, D’Olier Street, Dublin, 2. Rita Corry Lecturer R.G.N., ENB 148, B.N.S., MSc, PG Dip (Stats) School of Nursing and The University of Dublin, Trinity College, 24, D’Olier Street, Dublin, 2. Health-care acquired infection (HAI) continues to be a problem with serious ramifications for service users in terms of morbidity and mortality, as well as creating significant challenges for health care providers and systems. Differing rates of HAI’s are reported internationally, with estimates suggesting a rate of 10% for HAI’s in the United Kingdom. Methacillin-resistant staphylococcus aureus (MRSA) has been identified as having different rates of occurrence in different countries, varying from less than 2% in Scandinavia to greater than 40% in Mediterranean countries. It has been suggested that 15-30% of HAI’s are preventable with good infection control practice (National Audit Office, 2000). Plowman (2001) asserts that the £1 billion estimated cost of HAI’s per annum in the United Kingdom highlights the significant gross economic benefits that might accrue if this problem was minimised. Many factors have been associated with the transmission of infection in health care settings. One of the most important preventative strategies is adherence to hand hygiene protocols. Research has indicated that health-care workers demonstrate variable and frequently inadequate (Vernon et al, 2003) rates of compliance to hand hygiene, and that this is influenced by individual and organisational factors. No single strategy has been demonstrated to improve and sustain compliance with hand hygiene protocols (Stoor et al, 2004). The aim of this paper is to critically review the empirical evidence on hand hygiene, identifying issues emerging with regard to health-care workers compliance with hand hygiene protocols. Furthermore, the paper will explore the research on organisational factors, which impact on hand hygiene practices. Finally, the paper will endeavour to provide a platform for valuable discussion and debate regarding this practise, and make suggestions for further research in this area, in an Irish context. References National Audit Office. (2000) The Management and Control of Hospital-Acquired Infection in Acute NHS Trusts in England. The Stationery Office: London. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z Plowman, R., Graves, N., Griffin, M., Roberts, J.A., Swan, A.V., Cookson, B. and Taylor, L. (2001) The rate and cost of hospital acquired infections occurring in patients admitted to selected specialities of a district hospital in England and the national burden imposed. Journal of Hospital Infection. 47(3): 198-209. Stoor, J. and Clayton-Kent, S. (2004) Hand hygiene. Nursing Standard. 18(40): 4551. Vernon, M., Trick, W., Welbel, S., Peterson, B. and Weinstein, R. (2003) Adherence With Hand Hygiene: Does Number of Sinks Matter? Infection Control and Hospital Epidemiology. 24(3): 224-225. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z THE DEVELOPMENT OF PERSON-CENTRED PRACTICES WITH NURSES PRACTISING IN TWO CONTINUING CARE/ REHABILITATION SETTINGS FOR OLDER PEOPLE. Brendan Mc Cormack, Jan Dewing, Mary Manning, Rob Garbett, Rita Devlin, Kathleen Donnelly, Miriam Mc Guinness Presenters: 1 Mary Manning.RGN, MSc,(Hons) Regional Practice Development Facilitator for Gerontological Nursing, NMPDU, HSE, Midland Area. 2. Rita Devlin RGN, BSc(Hons) Nursing Science, PGC Lifelong learning Clinical Practice Facilitator, Belfast City Hospital. Background Developing person-centred practices with older people is a complex activity. It is widely recognised that the development of such practices requires continuous support and development of staff (McCormack, 2002). This programme is an emancipatory practice development project aimed at developing person centred practices in two services for older people in the HSE Midland Area . The programme is collaboration between the Nursing & Midwifery Planning & Development Unit, the University of Ulster, St Mary's Care Centre, Mullingar and Birr Community Nursing Unit. Aims and Objectives The aim of the project is to establish practice and professional developments with registered nurses and care attendants that result in the development of person-centred practices. This is being done by; establishing a shared vision for nursing practice, determining the existing quality of service development, developing a programme of problem based learning that enables nurses to understand key principles of personcentredness and evaluating the impact of the programme on staff, practice and service development. Methodology The development framework being used in this programme is emancipatory practice development. The operationalisation of the methodology is through problem-based learning and practice development. By being engaged in these activities practitioners learn from practice and become empowered to generate new knowledge to inform the ongoing development of practice. The methodology is facilitated by a team of internal and external facilitators drawn from the collaborating centres. Evaluation The major components of a transformational culture are being evaluated in this project. These include evidence of staff participation in the development of a learning culture, evidence that quality is a concern across the organisation and continuous development of self knowledge and practice development. The direct outcome of this programme will be evidenced through systematic and rigorous practice development activity stemming from a range of practitioner research projects, a direct focus and impact on practice, the use of diverse but transparent sources of evidence and evidence of matched organisational, strategic and practice level planning. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z TRANSMITTING HIV EDUCATION THROUGH IVN Marsha Marecki, RNC, CNS-WHNP-C, Ed.D. Associate Professor in Nursing, University at Buffalo, The State University of New York School of Nursing; Director of the Maternal/Women’s Health Nurse Practitioner Program Mary Ann Ludwig, PNP, Ph.D. Clinical Associate Professor, University at Buffalo, The State University of New York School of Nursing; Director of Kids into Health Careers Program; Nurse Consultant to University at Buffalo, Child Care Center The mission of the health science schools at the University of Buffalo (UB) includes the development of a Center for Distance Learning and Health Consultation that brings together the distance learning (DL) technological resources of the University and the community it serves. This proposal, funded by Bell Atlantic Foundation, assisted in bringing this vision to reality by providing education on HIV/STDs to students in the Schools of Nursing, Pharmacy and Medicine as well as professionals and high school students in the Southern Tier communities of Western of New York. A symposium was offered for ongoing, interdisciplinary professional education to UB health professions students and professionals in rural hospitals. Experts in the field of HIV education presented a formal continuing education symposium at UB’s Abbott Hall DL classroom to interdisciplinary health professionals and students in Buffalo and health professionals in rural sites. The UB students acquired valuable clinical knowledge and experience in areas not routinely covered in the current curricula, including: interdisciplinary and team-building skills necessary to work in today’s health care environments; practical information about concerns related to HIV awareness and education; working with members of the community in a nontraditional setting; working with an experienced preceptor in the community; and learning the most effective ways of interacting with teachers, parents, and children in a community setting. UB health professions faculty members learned how to teach more effectively in an interdisciplinary environment and interact more productively with their health care colleagues at rural sites. The community-university dialogues created through our project’s professional symposiums and community open forums will serve as models for future informational sessions. Also, HIV training (with CEUs) was offered through the NYS Health Department’s AIDS Institute Education and Training Program, to UB students and community health care providers. This training session was designed to prepare health care providers to conduct pre-and post-test counseling for HIV. Lastly, a community HIV outreach education forum was conducted through BOCES schools to the Southern Tier. The open community forum consisted of sessions specifically designed for teachers, parents, and students. Groups of UB faculty/students presented to DL sites. These sessions were presented by trained teams of UB students and faculty using the Project CONNECT system allowed for open discussion with high school students, teachers, and parents at rural sites. This educational experience relied on several evaluation formats. The formats included School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z feedback on the various programs as well as reaction to DL technology by interdisciplinary students, preceptors, rural professionals, high school students, parents and teachers. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z A NEW PARTNERSHIP TO MEET THE CHANGING NEEDS OF THE CARDIAC PATIENT FOLLOWING EMERGENCY STENTING IN THE ACUTE MYOCARDIAL INFARCATION – AN AUSTRALIAN PERSPECTIVE Nicholas Marlow, Director of Acute/Post Acute Care (APAC) – Northern Sydney & Central Coast Health) Lecturer University of Technology – Sydney Australia, Fellow of the College of Nursing, Australia Qualifications: Diploma of Nursing Science (Cumberland College - AUS) Graduate Diploma of Health Studies(HIV/AIDS) (UWS – AUS) Address: Acute/Post Acute Care (APAC) Northern Sydney & Central Coast Health C/- Royal North Shore Hospital Sydney, New South Wales Australia 2065 Cardiac Rehabilitation programs have been strongly promoted by health care bodies such as the World Health Organisation (WHO) and local health care services across Australia. Outcomes from traditional models of cardiac rehabilitation have shown health improvements, cost benefits, facilitate recovery, secondary prevention and risk factor management/reduction and 20-25% reduction in mortality (Franklin et al). As noted in the NSW Health policy standards “the trend for shorter hospital admission has intensified the need for patients to receive rehab services on an outpatient or community basis”. Interventional emergency “stenting” has also seen a reduced length of stay (a range of 1 to 3 days). This inhibits the opportunity for effective in – hospital education. Research studies have shown that AMI patients were experiencing difficulty in the period between discharge and attending out-patient cardiac rehab services (lmich 1997), and that AMI patients stated they did not receive or had forgotten rehab advice given during their stay in hospital (Salisbury 1994). The challenge for the Northern Sydney Area Health (NS & CCH) is to adapt and meet the changing needs of this group of patients. It requires a multi-disciplinary, multifaceted approach with the aim of improving the short-term recovery of patients and encouraging long-term lifestyle changes to eliminate/reduce risk factors. This issue has been addressed by the collaboration of two multi-disciplinary groups. The North Shore Cardiovascular Education Centre (NSCEC) and Acute/Post Acute Care team (APAC) have been working together since November 2003 to provide a cost-effective solution/service by utilisation and collaboration of existing services and resources. APAC, a NSCCH initiative offers multi-disciplinary community based patient assessment, education and counselling with referral to other services as required. APAC’s involvement begins as soon as the patient is discharged incorporating home visits for assessment, monitoring, treatment and telephone support. The overall aim of the NSCEC/APAC partnership, involved in the ongoing care of the emergency Stent/AMI patient is to provide a seamless continuum of care and to: School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z • • • • • • • Facilitate early and safe discharge of this group from the acute setting ( 344 patients Aug 2003-Sept 2005) Reduce anxiety in the immediate post discharge period Reduce hospital readmission currently 2.3%, this has decreased by 10% since the APAC intervention. Provide education, information, support and counselling Increase and encourage return to Phase 2 of a cardiac rehab program from 21% to 71%, (Australian Av. is 20-25%) Provide on opportunity to access a wider population group in terms of cardiac rehab eg. Elderly patients with mobility limitations unable to attend a Phase 2 cardiac rehab program. Reduction of Av. Hospital Length of stay by 0.8 days or $460AUD. Or 160K To date 344 AMI Stent patients have been referred to APAC since August 2003, 80% of total RNSH Stents appropriate to APAC criteria have been admitted and 90% of these have gone on to phase 2 Cardiac Rehab. The feedback from patients and stakeholders has been extremely positive. Formal evaluation of this innovative service has recently been initiated by APAC. A research-based analysis has started. Acknowledgements: APAC Team in particular Helen Tsakonas Clinical Nurse Consultant APAC/Cardiac Rehab RNSH, Gavin Brealey Occupational Therapist APAC, Ann Kirkness (CNC) Cardiac Rehab RNSH, Jo Orchard Cardiac Clinical Nurse Specialist APAC, Department of Cardiology @ RNSH in particular Dr Gunning. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z Title: Client's experiences of communication with nurses during health crises: a hermeneutic phenomenological study Presented by: Patricia Marteinsson, 144 Ballin RÍ, Collins Lane, Tullamore, Co.Offaly, Ireland. Qualifications: RGN, RM, MSc. H.Dip PHN, Dip. Medical Ethics, Dip. Health Promotion, IBCLC. Telephone No: 353 863801137 Email Address: [email protected] INTRODUCTION The nature of communication and interaction is well established in the literature as important for promoting and maintaining health (Booth et al., 1999; Arthur, 1999). The significant need for nurses to form effective relationships with clients is most evident in the acute health crisis context as all clients are unique “beings who actively create their own meanings”(Walters, 1995). To communicate and provide effective care, nurses must understand the clients’ needs, their experiences of crises and the meaning that they attach to the nurses’ professional actions. The literature on healthcare and crisis that specifically describes the clients’ experiences of nursing communication is scarce. The research presented here was conducted in Iceland in 2002. The research question was ´What is the client’s lived experience of nursing communication during health-crises?’ The aim of the research was to describe and interpret the human experience of nursing communication in medical crisis, more specifically, to understand the client’s perspective of the significance of nursing communication during a health crises. LITERATURE REVIEW The purpose of health policy is to improve patient health. Health may be viewed as an enabling facility where: “A person’s health is equivalent to the state of the set of conditions, which fulfil or enable a person to work to fulfil his or her realistic chosen and biological potentials.” (Seedhouse, 1986, p.76) This definition assumes that health or ill health is self-induced, that people are autonomous masters of their own destiny. Such assumptions greatly underestimate the cultural, social and economic pressures on the individual (Townsend & Davidson 1982) and also influence healthcare policy, which at present, is cost-driven. Recent policy recommendations of the Department of Health and Children (DOH&C 1998; 2002) in Ireland regarding first line nursing and maternity management have the potential to facilitate better communication. Henneman (1995) suggests that continued improvements in interpersonal care delivery would enhance patient care outcomes by supporting the communication skills of nurses’ through increased collaboration with clients. In Ireland and England, this collaboration is demonstrable in the strategies of the governments that allow people at the local level to communicate their preferences and influence the range of services provided (NHS School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z Executive, 1999b; DOH&C, 2002). Active client participation in service provision results in increased consumer satisfaction. Thus, it is important for service planning to understand the clients’ needs during health crises due to the potential long-term consequences for clients and their families. Several studies have attempted to explain the effects of a crisis on the individual. Brown and Harris’s (1978) often cited quantitative research examines the psychological response of clients experiencing a crisis and attempts to identify the causal relationship between the crisis and the development of depression and schizophrenia. The researchers concluded that the link between life events and depression appears to be causal and that “it is likely to be the meaning of the events that is significant rather than the change as such” (p. 63). This suggests that the personal meaning attributed to the crisis is more significant than the event itself and concurs with Humphrey’s (2001) view that illness has meaning. Thus, it is important to increase the understanding of the unique meaning of the crisis experience for the individual. However, to date, research has not examined the external contextual issues that influence the individual. It is important to note that when communication is examined in a crisis context the complexity of the research increases. Several phenomenological studies on the "clients’ experiences of healthcare" are relevant to this discussion. Magnusson’s (1999) research on the experience of cardiac crisis post-discharge indicates the importance of nursing interaction to clients. The importance that clients in a crisis situation attach to their encounters with nurses and the meanings that the nurse’s communications has for them as they experience being cared for was highlighted in Burfitt et al.’s (1993) study of critically ill intensive care patients. Thompson et al’s. (1995) study of cardiac patients and their partners, one month post-discharge reveals that, in crisis, patients and relatives can only absorb a limited amount of information. While the nurses tried to convey information and advice their practical objectives were not always achieved. However, the current research is lacking in reflective accounts of nursing communication from the perspective of the client in health crisis. In healthcare the nurse-client interaction is a vital relationship (Thorne, 1993; Halldorsdóttir, 1996; Thorsteinsson, 1999; 2002). Thorne’s (1993) study of clients with chronic illness highlights the significance of the client-nurse relationship to the client’s trust and confidence, noting that this relationship is central to the quality of the healthcare provided. A critical aspect of nursing communication, identified by the clients, is that the nurse translated the doctor’s words into a form that the clients could understand. The clients expressed the need for somebody to “hear you and understand” (Thorne, 1993, p.83) and perceived the nurse’s role as supportive and informative. A theme of Thorne’s (1993) was the surrendering of “control” to the client’s family to deal with health workers, until the client felt physically able to express their own wishes. Although the clients wanted to have input into their care, while incapacitated, they delegated this responsibility to others. Thorne’s study is valuable in analyzing the experience of healthcare in the clinical setting of chronic illness and communication with clients and their relatives. In Benner’s (1984, 1994) research, the crisis clinical setting was examined from the perspective of the nurse rather than the client. Benner (1984) argues that the ability to ‘connect’ with the client is essential for effective client-nurse interactions. Nurses School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z “cannot understand a right and good healing action without understanding what sickness is doing to the person’s self respect, to his life plan, and to his narrative account of his life” (Brody 1987, p.192). This understanding emerges only through good communication and empathy. In Australia the research of Williams and Irurita’s (1998) indicates that when there is a lack of time available for nursing care, the healthcare relationship may be adversely affected; they recommend further research into contextual issues. To date, research on the client’s experiences of the nurses’ communications in the crisis situation is lacking. The nursing studies reviewed above present a clinical picture of the nurse-client interaction from the chronically ill person’s perspective or more often, the nurses’ view of providing care in a crisis situation. A reflective account of the client’s view of a previously experienced crisis event is absent in the literature. Research is needed in order to develop an understanding of the clients’ experiences of communicating with the nurses during crises. The research presented here was conducted with a view to exploring the implications for providing effective nursing care, and thus, increasing the well-being of clients. Crisis is defined as an event or episode that the client views as extremely distressing and as having a residual impact on his or her life or health. Nursing communication is defined as all professional inter-subjective connections between the client and the nurse including “speaking, hearing, looking and touching” (Pierson, 1999, p.301) and fostering understanding within the clinical, research or advisory environments (Benner & Wrubel, 1989). METHODOLOGY A qualitative design was selected as the most suitable way to examine and to gain insight into the world of the clients (Benner, 1994). The epistemological and ontological root of phenomenology was examined in order to find an approach that would achieve the aims of the study. This process revealed that Husserlian phenomenology initially focuses on the epistemological question of `how may we know the world?’ which means that a researcher should bracket out preconceptions in order to maintain objectivity by becoming a blank slate (Walters, 1995). In contrast, Heideggerian phenomenology concentrates on the ontological thrust of refuting the Husserlian concept of bracketing (Koch, 1995) and accepts that complete objectivity is not achievable when studying human phenomena as human activity involves subjectivity (Streubert and Carpenter, 1995). Hermeneutic phenomenology, as a methodology, focuses on the interpretation of the meaning of a phenomenon; it was used in this study because it linked the researcher’s ontological beliefs with the interview topic and facilitated the pursuance of an iterative research design (Rubin and Rubin, 1995). Arguably, the hermeneutic circle is best explained by viewing the researcher and the co-researcher as being socialised in a shared world in which they interact with each other in dialogue; through interpretation this interaction evolves into further understanding. Pre-understanding is important in hermeneutic phenomenology and the researcher’s bias is accepted as positive and necessary for understanding and interpretation. In order to interpret, one must have a situational understanding as “lived human meanings are understood to constitute and to be constituted by one’s experience” (Munhall and Olier-Boyd, 1993, p.122). School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z DATA COLLECTION AND ANALYSIS Written permission for the study was obtained from the Icelandic Data Protection Board, Hospital Authority and all respondents and the ethical guidelines of The Royal College of Nursing (1998) were followed. A convenience retrospective sample was obtained (Halldórsdottir, 1996; Hycner, 1995; Morse, 1994) that consisted of ten people, equally gender balanced and ranging in age from 28 to 80 years. All participants had experienced health-crises not less than two months or more than three years before the interviews. Eight participants had personally experienced an acute medical or surgical life threatening health-crises as in-patients. Two participants were relatives of in-patients: one was the mother of a client who had died during the health-crisis and the other was the spouse of a client who had no recollection of his/her acute illness phase. Two pilot interviews, conducted four months before the scheduled data collection, revealed that the clients described the health-crisis in terms of the short- and longterm impact of the event on their everyday world. Consequently, one hour interviews were extended, as needed, to accommodate the collection of data relevant to the client’s overall experience of nursing communication. The interviews were recorded over a nine-month period with the facility available for a follow up interview if required. All clients were debriefed and no further interventions were required. The transcripts were translated from Icelandic to English with a portion of each translation re-checked for quality (Biering 2001). The data was analysed manually by sorting the themes using printed copies of transcribed interviews. The key statements were grouped into sub-themes, then further grouped into master themes. The analysis results were validated through discussion and review with qualified researchers; two nursing colleagues analysed one interview, which was unidentifiable, and relatively similar themes emerged. FINDINGS “Fear” and “presence” emerged as the two main themes of the study. The fear theme evolved from three sub-themes: “fear of losing the stability of normal life”, “fear for self” and “fear for other”. The presence theme emerged from two sub-themes: personal care and non-verbal communication. Other factors affecting communication also emerged and are presented below. Fear Fear was as a major theme in the clients’ experience of crisis. The participants delayed looking for help during the crisis until they had no other option; their experiences of fear were described as fear of losing body normality, fear for the self and for others, especially if they were the principal care givers. Fear of losing stability of normal life Initially, on becoming ill, the clients tried to normalise their symptoms and delayed seeking help. Clients were often in a quandary as to whether they were ill enough to seek medical attention and simultaneously hoped that the illness would resolve itself spontaneously. They felt ill-prepared to decide on the seriousness of their illness and School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z whether they could be classed as an “emergency.” This period helped them to adapt to the possibility of a change in status or an admission to the hospital. Fear for self The general reaction of fear and feeling of anxiety was described by one client: “… [as] terrible. I am not generally a person who is easily scared but - I can tell you this fear was different’’ everyone could see that I was paralyzed with fear and there was nothing I could do about it. I couldn’t control my thoughts.” (C7.p12). The clients explained that fear was reduced by a strong spiritual belief; preconceptions or personal meaning arose when the clients were told the seriousness of their situation. The clients who had never been in hospital had a strong faith and trust in the healthcare system maintaining an optimistic outlook that was beneficial in dealing with their “fear for self.” “I did not think anything except that it would be alright. I did not allow myself to think of any other possibility.”(C8,p.4) While one client explained that s/he had dealt with fear by withdrawing and closing off, others indicated they were ill-prepared to cope with the anxiety and fear. “ there is ..the black hole of depression standing at your shoulder.”(C5, p.10) Fear for others The inability to foresee the effect of the illness on the family unit was described as a fear for other individuals in the clients’ lives. The participants described experiencing fear for their family members who were being affected by the crisis. In the hospital environment, the fear for others was more pronounced among primary caregivers who had a dependent partner, relative at home or were single parents. Single parents often had no outside support system to care for their children. Fear was more pronounced among primary care givers who had no external familial support; they felt that healthcare professionals often had no idea of their personal situation at home. The clients described the stress and anxiety that their families endured due to financial worries and concern about the client’s possible temporary or permanent incapacity or death. The clients felt that they and their families were not always equipped to deal with this burden. Families were not aware that support from other governmental sources was available. This important sub-theme is not detailed in the literature. Presence Presence was experienced as nursing communication and was related to the experiences of trust, comfort and support. All the clients had individual "foreknowledge" that influenced how they interpreted their present health situation and communication. The meaning of the experience of presence for the clients was subjective in that they did not feel alone. A key aspect of presence was how the clients, when they connected, felt cared for and safe in the presence of the nurse. One participant related the experience of feeling connected to the nurse. “She made me more than a thing that was not working right. It’s hard to explain but in going to the hospital this nurse’s communication did not make me lose my self-respect, which was pretty low at this stage, anyway. I was as School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z equally prepared for being made to feel more worthless but I didn’t care, as I was so sick that it would not have really mattered. But it did as she could have finished me instead she protected and cared for me.” (C2, p.1) The clients’ experience of interacting with the nurse acted as a catalyst for readjustment. The nurse protected and maintained the client’s self-worth while assisting the client until s/he could be self-determining. Touch was also experienced as an important aspect of the nurses’ communication; it conveyed a non-verbal “presence”. “Presence” was described in terms of receiving verbal reassurance, such as: “She told me I was going to be okay.”(C1, p.2) The clients stated that it was not just the verbal or non-verbal interactions that nurses used but also their actions to facilitate adjustment, as one man explained: “My wife was moved to another room and the beds were pushed together. I stayed with her.”(C4, p.7) Professional interactions involving drug administration at the prescribed times and care of intravenous sites were also viewed as a form of communication; such routines established the nurse as trustworthy. Pain management was viewed as an important aspect of the nurses’ verbal communications, one client stated that the nurses asked “How one felt?” but it was your bodily pain that they meant, they wanted you to feel good. The participants experienced the nurses’ presence as continually monitoring, maintaining the client’s safety and placing the client interests first. They concluded that what the nurses stated would occur, did indeed happen. Positive Non-Verbal Cues Non-verbal communication was an important sub-theme of presence that the clients experienced. The client’s were aware of the presence of the nurses looking with their “all knowing eyes” (C2, p.4) observing and recognising fear, pain, discomfort and sensing unease. A key statement analysed from the data included awareness of the nurse being available in the interaction. Verbal communication was considered unnecessary. All of the participants sensed the nurse’s non-verbal cues positively: “There was so much fear. They (Nurses) hugged me.”(C8, p.5) “If the individual sees the nurse is relaxed, they relax too. They know there is nothing dangerously wrong with them if the nurse is not rushing.”(C5, p.5) The clients described the various non-verbal communication strategies of the nurses as integral to the nurses’ presence and being available for communication; the strategies viewed as necessary included smiling and the use of touch, such as, handshaking, handholding or a kind pat on the hand. The clients expressed a need to physically visualise the nurse on each shift: “They should after report time go from patient to patient and talk to them a little. Say for example, ‘and where are you from?’ ‘ How are you feeling? Where is your family? You know it only takes 5 minutes." C5, p.7) School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z The sub-themes of personalized care and contact were identified as important to the clients: “One has the feeling your are either zero and nothing or a person who is being spoken to…that is respected, (pause) you feel it straight away.” (C4, p.8) The clients indicated that the personalized care that they received affected their physical and emotional well-being. A client described the experience of being cared for by a nurse, as on par with that of a family member and her presence made the pain more tolerable. The humour used by nurses lightened the situation; it reduced anxiety and created a positive experience for the clients. Negative Communication The clients also described negative communication during the acute phase of the crisis; for example, one client received unsupported bad news: “The nurse that was on duty did not know about this. She was in getting another patient.”(C5, p.8) This negative communication was viewed as due to the nurse’s lack of awareness or oversight. The clients expressed a preference for having the nurse present when bad news was delivered. Although the clients trusted the nurses, they often experienced the situation in which the nurse could not tell them the truth about their condition, they felt that the nurses should: “Say it like it is, do not be evasive.” (C5, p.8) The clients also referred to the fact that communication is affected by the ability of the individual to request assistance: “If you cannot speak or show what’s wrong you are left alone.”(C5, p.10) Factors Influencing Communication -Organizational and Environmental The clients stated that, due to organizational and environmental factors, the nurses did not always have the time to spend connecting with and fulfilling the client’s subjective needs. They acknowledged that the nurses tried to spend time with them and were aware that the nurses had to set priorities and help whoever had the greatest need. However, based on their practical experience of these issues, the clients felt that communication was inhibited. For example, staff shortages due to illness and ward activity resulted in less time in encounters, delays and failures in processing requests. Consequently, the physical presence of the nurse was lacking as she was busy elsewhere. This lack of contact with the nurses led to a failure to communicate directly with her. This highlights the impact of changes to the nursing process in the client's care provision; sometimes a nurse did not see a change in the clients’ condition or did not ask how they were feeling. As one client explained: “If there is more than one nurse on duty, the other one does not know what the other one is doing…each one has their patients and no one else may come near them, that is bad. You maybe ring the bell and your nurse is stuck somewhere and this means that you have to wait for a half to one hour for your painkillers even maybe longer or be even forgotten about.” (C5, p. 6 ) School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z The nurses’ workload affected the client’s trust in their overall healthcare provision. However, not all of the clients described themselves as active participants in their care provision, some waited for the nurse to initiate change and to fulfil their needs. Clients indicated that they were waiting for their turn with the nurse: “Lying there I saw all the patients got the same good treatment.” (C6, p.14) It appears that the clients who were aware of the nurses’ workload attempted to be good patients and did not seek care; the clients’ descriptions of care provided by the nurses tended to be limited to physical care. The clients were aware of the factors that were beyond the nurse’s control, several clients shared the view that: “The nurses are good and human but they have little time. They do not get paid to be kind and caring just to do the job.” (C8, p.15 ) The participants described nursing communication as helping them to personally selfactualise the illness experience, which allowed them to gain ownership of the situation by describing the individual personal impact of the crisis on them. Importantly, the clients perceived this communication process as necessary to create a modality for recovery. Interpretation: Existential of ‘Being’ Human in Crisis Van Manen (1997) delineated as the existential aspects of “being” human as spatiality (lived space), temporality (lived time), relationality (lived other) and corporeality (lived body). A hermeneutic phenomenological interpretation of the findings is presented below using Van Manen’s guidelines. Spatiality Spatiality, within a health-crisis, is identified as essential to one’s fundamental sense of “being”. The stability of a client’s life is broken in the hospital environment; healthcare practices and interactions with healthcare professionals may increase or decrease the individual’s anxiety or fear, sense of loss and alienation from the normal environment. Although the client in crisis exists physically in the hospital environment (space), the outside factors that make the individual who s/he is, remain excluded from this “space.” Florence Nightingale (1859) recognized that when the “lived space” of the body is experienced as a physical weakness the individual’s emotional ability to self-control their fear is affected. Emotions recover when the “lived space” of the body begins to function normally. Positive interaction supports in-patients as they adapt to the lived space of being hospitalised during a crisis and assists them in verbalizing their feelings of anxiety and fear. In effective communication nurses act as a catalyst to help the individual to re-adapt psychologically to illness and begin to regain control of their “lived space”. Temporality Temporality is subjective time that people experience individually; previous experiences are used to interpret the present world. The participants’ who previously had positive experiences brought a positive outlook to the present situation and viewed setbacks as minor, surmountable inconveniences. The validation of the illness experience through positive communication resulted in a mutual agreement of School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z priorities that was respectful of the other’s positions and rights. Such negotiated agreement allows joint priorities to be set while recognising the client as an expert on him/herself and recognises that a degree of self-determination is needed to maintain self-esteem. In contrast, negative communication reduced a client’s self-esteem, this potentially affects one’s long-term health outcome. In the health relationship, the client’s past negative life events influence present communication and trust allocation. For these clients, anxiety and fear about their current situation and its outcome increased. The clients did not verbalise these past experiences, thus, the staff was unaware of their situation. However, they often tested the staff’s trustworthiness by “ringing the bell” and waiting to see if somebody responded. When trust was not maintained, some clients withdrew completely; becoming passive and not participating in interactions that they perceived as not beneficial to them emotionally. This resulted in nurses being in control of and responsible for their treatment. The clients did not draw the nurses’ attention to issues that would affect their long-term outcome; this was reflected in a failure to alert the nurses about important health changes. This important issue has not been identified in the literature on this population of acute in-patients. Relationality and Corporeality Relationality is the lived relationship that people maintain in a corporeal existence through sharing interpersonal space. This relationship is established when nurses introduce themselves, smile, shake hands and touch the client in a supportive fashion. The nurses respected the clients’ rights and physical dignity while supporting them to re-adapt to their new reality of being in-patients. The nurses’ helping role aids the clients in reducing situational anxiety, fear and ultimately, in achieving a renegotiated degree of control and self-determination. In the crisis situation, the clients were highly perceptive of the nurses’ availability during communication when the wards were busy. They perceived that the nurses created a supportive environment that allowed and encouraged the relatives to be present. This was important in helping the clients to renegotiate their new reality. Strengths and Limitations A strength of the study is that it offers a broader understanding of the experiences of clients in the overall health-crisis situation and the themes were validated by two English speaking respondents. Although the client’s thoughts and feelings represent data richness, it is not clear whether other clients in a different health area would have similar experiences of nursing communication in health-crises. Although the strength of the findings may have been increased by triangulation using a questionnaire after the initial qualitative analysis, this was beyond the time restrictions of this study. However, this study may function as a pilot study to form the basis for a quantitative study. A limitation of the study is that the sample was obtained from a small area served by one health organization. In addition, the crisis experiences were not confined to a specific health condition, consequently, the findings are not representative of one group. The researcher had ethical reservations about disclosing information; the School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z decision not to disclose information on health condition, age, or, in some instances, gender was made after data transcription. DISCUSSION The clients’ fear was the major theme in this study; it was examined in detail with three types delineated: the fear of losing stability of normal life, the fear for self and the fear for others. Although the theme of presence from the nurses’ perspective is well documented by Benner (1984/1995), Benner & Tanner (1987) and Benner & Wrubel (1989), the present study provides the client’s perspective of the lived experience of nursing communication. While Benner’s exemplars reviewed ideal care situations that practitioners strive to emulate, the present study found that clients accept the workload of nurses as a facet of contemporary healthcare. In actual practice nurses must often make difficult decisions on prioritising patient healthcare and this should be examined in future research. This study adds to the existing knowledge on the clients’ experiences of health crises (Burfitt et al., 1993, Thompson et al., 1995) that investigated acute illness. While Magnusson (1999) described the fear associated with the cardiac event, this study adds the clients’ unstructured retrospective perspective of their experiences and extends the types of fear experienced. This study increases the understanding of the contextual issues related to the meaning of illness and its impact, initially raised in the quantitative research of Tijhuis et al. (1995), Brown & Harris (1978), and Thoits (1995). The importance of the nurses' communication on the client’s outcome (Riordan and Auerbach, 1999; Leininger, 1980; Benner, 1984; Halldórsdottir, 1996; Williams, 1998; Thorsteinsson 1998; 2002) is reiterated here; as Milne & McWilliams (1996) demonstrated, all of the clients’ subjective needs are not being met. Nursing interactions have a potentially long-term effect on the individuals’ health and well-being (Seedhouse, 1986; Foster, 1974) and cost benefit driven health care has implications for nursing resources and availability. CONCLUSION This study used Van Manen’s framework of spatiality, temporality, relationality and corporeality to interpret the phenomenon of nursing communication experienced by clients in health crises. Fear and presence emerged as two overall communication themes in health-crisis. The experience of health-crisis contained “personal meaning” that clients assigned from their past experiences of “being-in-the world”. Nursing communication is a transformational role that influences the client’s experience of fear and assists adaptation. The nurses’ presence emerged as a catalyst that enabled the client to readjust to illness by providing physical and subjective support. Time was essential in developing an interactive relationship and other factors, such as organizational issues outside of the nurses’ control appeared to have an adverse effect on the development of the interactive relationship. Establishing a therapeutic relationship continues to be an essential element of quality care. While interventions in the acute crisis phase met the clients’ physical and subjective care needs, some clients perceived that other subjective needs that emerged in the admission process were not addressed. The literature indicates that unresolved emotional complications in adapting to illness can affect long-term mental health and well-being. This study found that clients viewed communication as important in reducing fear in health crises. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z RECOMMENDATIONS It is recommended that in: Nurse Practice • The admission process should help reduce the clients’ fears. • Clients admitted with an acute health-crisis be routinely offered support, either spiritual or otherwise. Organizational Management • Local health organizations and community representatives of healthcare users unite to produce effective community discharge healthcare plans. Health Policy • Public awareness of patient’s rights and entitlements is raised. • Discharged patients have a contact point outside the hospital for practical and emotional support. Future Research • This study of the client’s lived experiences of nursing communication in healthcrises is replicated with a larger sample size and more client health detail. • The nurse’s perceptions of the clients’ experiences of health-crises is examined in order to identify compare and contrast the nurses’ views with those of the clients. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z REFERENCES Arthur, D. (1999) Assessing nursing students’ basic communication and interviewing skills: the development and testing of a rating scale, Journal of Advanced Nursing, 29(3), pp.658-665. Benner, P. (1984) From novice to expert: excellence and power in clinical nursing practice, Menlo Park: Addison-Wesley. Benner, P. (1994) Embodiment, caring and ethics in healthcare and illness, Thousand Oaks: Sage. 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(1996) Caring and uncaring encounters in nursing and healthcaredeveloping a theory, Linköping: LJ Fotoand Montage/Affarsstryck. Henneman, E., Lee, J. and Cohen, J.L. (1995), Collaboration: a concept analysis, Journal of Advanced Nursing, 21 (1), pp.103-109. Humphreys, T. (2001) ‘Physicians, heal yourself’, in ‘Education and living’, with The Irish Times, Tuesday, October 23, 2001, p.13. Hycner, R. (1995) Some guidelines for the phenomenological analysis of interview data, Human studies, 8, pp.279-303. Irurita, V. (1999) Factors affecting the quality of nursing care: the patient’s perspective, International Journal of Nursing Practice, 5, pp. 86-94. Koch, T. (1995) Interpretative approaches in nursing research: the influence of Husserl and Heidegger, Journal of Advanced Nursing, 21(5), pp.827-836. Leininger, M. (1980) Caring: a central focus of nursing and healthcare services, Nursing and Healthcare, 1, pp.135-143. Lipson, J. 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(1999) The quality of nursing care as perceived by individuals with chronic illness, MSc thesis, The Royal College of Nursing Institute, London. Thorsteinsson. L.S. (2002) The quality of nursing care as percieved by individuals with chronic illness: the magical touch of nursing, Journal of Clinical Nursing, 11, pp.32-40. Thoits, P. (1995) Identity-relevant events and psychological symptoms: a cautionary tale, Journal of Health and Social Behaviour, Vol.36 (March), pp. 72-82. Tijhuis, M., Flap, H., Foets, M. and Groenewegen, P. (1995) Social support and stressful events in two dimensions: life events and illness as an event, Soc. Sci. Med., Vol. 40. No 11, pp.1513-1526. Townsend, P. and Davidson, N. (1982) Inequalities in Health: The Black report. Harmondsworth: Penguin. Van Manen, M. (1997) Researching lived experience: human science for an action sensitive pedagogy (2nd edition), London, Ontario: The Althouse Press. Walters, A.J. (1995) Phenomenology as a way of understanding in nursing, Contemporary Nurse, 3(3), pp.134-141. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z Webster’s Dictionary (1996) Webster’s Encyclopaedic Unabridged Dictionary of the English Language, New York: Gramercy Books. Williams, A.M.(1998) ‘The delivery of quality nursing care: a grounded theory study of the nurse’s perspective’, Journal of Advanced Nursing, 27(6), pp.808-816. Williams, A. and Irurita, V. (1998) Therapeutically conductive relationships between nurses and patients: an important component of quality nursing care, Australian Journal of Advanced Nursing, 16(2), pp. 36-44. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z EVALUATION OF AN INNOVATIVE ASSESSMENT STRATEGY IN NURSE/MIDWIFERY EDUCATION Dr Sheelagh Martindale PhD, MSc, RGN (Lecturer); Dave Adams MSc, RGN, RMN (Lecturer); Dr Winifred Eboh PhD, BSc, RM, RGN (Lecturer); Neil Johnson MSc, RGN (Lecturer); Elaine Mowatt, M Ed, RGN (Lecturer). Address: The Robert Gordon University School of Nursing and Midwifery Faculty of Health and Social Care Garthdee Campus Garthdee Road ABERDEEN AB10 7QG A new and innovative assessment strategy has been implemented for pre-registration nursing and midwifery students in their second year (stage two) of the course. The assessment strategy for the ‘Research and Evidence-based Practice’ module has changed from a 2500 word written assignment to a Computer Assisted Assessment (CAA). The first cohort of students have undertaken the new assessment, it is therefore paramount that an evaluation of this new form of assessment is undertaken to ensure that this assessment strategy is improved for subsequent cohorts. The module team want to ensure that the assessment is meeting academic standards and is set at the correct level for students (The Quality Assurance Agency for Higher Education, 2000). The nursing course attracts a broad spectrum of students so it is imperative to measure CAA’s suitability and fairness for students from all these academic backgrounds (from PhD to Standard grade school leavers) at the same time maintaining the correct level. It’s also important to assess the students’ understanding of the subject of research as a whole and not in part. The suitability of the actual tool of assessment, checking internal consistency of the questions is being reviewed. The evaluation is taking the form of a questionnaire survey for the cohort of students who have completed the assessment as well as extracting data from the completed assessments within the computer programme, QuestionMark Perception. The data is to be entered and analysed in a Statistical Package for Social Sciences (SPSS) database. This paper will report the findings of the evaluation, highlighting challenges encountered by both students and the module team and providing an overview of areas of change for future cohorts. The evaluation will be complete by closing the feedback loop (Light G, Cox R., 2003). References: Light G, Cox R., 2003. Learning and Teaching in Higher Education. London, Sage Publications. The Quality Assurance Agency for Higher Education, 2000. Code of practice for the assurance of academic quality and standards in higher education. Section 6: Assessment of students. (Online). Available from: http://www.qaa.ac.uk/academicinfrastructure/codeOfPractice/default.asp. (Accessed on 21st March 2005). School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z MENTAL HEALTH NURSES’ PERCEPTIONS OF ‘REVOLVING DOOR’ ADMISSIONS TO AN ACUTE INPATIENT PSYCHIATRIC UNIT Mr Pádraig McBennett RPN, RGN, MSc (Hons), BSc (Hons) Lecturer School of Nursing & Midwifery The University of Dublin, Trinity College 24 D'Olier Street Dublin 2 Ireland + 353 6088541 [email protected] Over the past 20 years, significant progress has been made in the development of mental health services in Ireland. Despite this progress however, there remains an over reliance on hospital beds as the core of psychiatric care, with readmissions accounting for 70% of all inpatient episodes. This is often referred to as the ‘revolving door’ phenomenon and is a topical issue in psychiatry. The purpose of the study was to explore mental health nurses’ perceptions of rehospitalisation to an acute inpatient psychiatric unit. The data-gathering process was guided by the following questions: 1. How do registered mental health nurses perceive ‘revolving door’ psychiatric admissions to an acute psychiatric unit? 2. What individual/organisational strategies that can be brought to bear on the ‘revolving door’ phenomenon? A qualitative, Husserlian phenomenological research design was used. Data collection was by means of semi-structured interviews of a purposive sample (n=9) of experienced registered mental health nurses across a range of work settings. Data analysis was undertaken using Colaizzi’s (1978) framework procedures. Five categories, each comprising a number of themes emerged. These were: inappropriateness of inpatient model of care, attitudinal response of mental health nurses providing care, psychosocial treatment interventions, service development and role perception. Key findings suggest that mental health nurses view the rehospitalisation phenomenon in a negative way, with feelings of demoralisation and despondency evident, resulting from a perceived sense of failure to achieve positive outcomes with some patients who have a ‘revolving door’ pattern of admissions. The attitudinal response of mental health nurses providing care is influenced by the treatment setting, with a more collaborative therapeutic relationship developing between nurses and clients outside the inpatient environment. The findings suggest that mental health nurses are in an ideal position to provide valuable information regarding service developments which may help inform the body of knowledge in relation to future mental health policy direction. References Colaizzi P. (1978) Psychological research as a phenomenologist sees it. In Existential School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z Phenomenological Alternatives for Psychology (Valle R. & King M.) (eds.) Oxford University Press, New York, 48-71. Daly A. Walsh D. (2003) Activities of Irish Psychiatric Services. Health Research Board, Dublin. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z MENTAL HEALTH NURSES’ PERCEPTIONS OF ‘REVOLVING DOOR’ ADMISSIONS TO AN ACUTE INPATIENT PSYCHIATRIC UNIT Mr Pádraig McBennett RPN, RGN, MSc (Hons), BSc (Hons) Lecturer School of Nursing & Midwifery The University of Dublin, Trinity College 24 D'Olier Street Dublin 2 Ireland + 353 6088541 [email protected] Over the past 20 years, significant progress has been made in the development of mental health services in Ireland. Despite this progress however, there remains an over reliance on hospital beds as the core of psychiatric care, with readmissions accounting for 70% of all inpatient episodes. This is often referred to as the ‘revolving door’ phenomenon and is a topical issue in psychiatry. The purpose of the study was to explore mental health nurses’ perceptions of rehospitalisation to an acute inpatient psychiatric unit. The data-gathering process was guided by the following questions: 1. How do registered mental health nurses perceive ‘revolving door’ psychiatric admissions to an acute psychiatric unit? 2. What individual/organisational strategies that can be brought to bear on the ‘revolving door’ phenomenon? A qualitative, Husserlian phenomenological research design was used. Data collection was by means of semi-structured interviews of a purposive sample (n=9) of experienced registered mental health nurses across a range of work settings. Data analysis was undertaken using Colaizzi’s (1978) framework procedures. Five categories, each comprising a number of themes emerged. These were: inappropriateness of inpatient model of care, attitudinal response of mental health nurses providing care, psychosocial treatment interventions, service development and role perception. Key findings suggest that mental health nurses view the rehospitalisation phenomenon in a negative way, with feelings of demoralisation and despondency evident, resulting from a perceived sense of failure to achieve positive outcomes with some patients who have a ‘revolving door’ pattern of admissions. The attitudinal response of mental health nurses providing care is influenced by the treatment setting, with a more collaborative therapeutic relationship developing between nurses and clients outside the inpatient environment. The findings suggest that mental health nurses are in an ideal position to provide valuable information regarding service developments which may help inform the body of knowledge in relation to future mental health policy direction. References Colaizzi P. (1978) Psychological research as a phenomenologist sees it. In Existential School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z Phenomenological Alternatives for Psychology (Valle R. & King M.) (eds.) Oxford University Press, New York, 48-71. Daly A. Walsh D. (2003) Activities of Irish Psychiatric Services. Health Research Board, Dublin. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z Intervention effectiveness findings on quality of life for nursing home residents with dementia: Results of a systematic literature review and meta-analysis. Philip McCallion, Ph.D. Professor and Director Center for Excellence in Aging Services RI 207 University at Albany Albany, NY 12222. USA Dayna Maniccia, MPH Research Associate Center for Excellence in Aging Services RI 209 University at Albany Albany, NY 12222. USA Mary McCarron, Ph.D. Acting Director of Research & lecturer School of Nursing and Midwifery studies Trinity College Dublin Background: Given trends of increasing numbers of individuals with dementia in nursing homes interventions to improve/support the quality of life for these individuals have become a critical concern, one on which resources are increasingly expended. There are many anecdotal reports of intervention effectiveness but not sufficient systematic attention that an evidence base for interventions appears established. Strategy: A systematic review of the literature was undertaken. Sixteen electronic databases were searched using the key works dementia, Alzheimer’s, and nursing home. Search strategy terms were expanded to include possible variations of the root whenever possible. Articles published between January 1, 1980 and March 31, 2004 that addressed interventions to improve QoL in nursing home residents with dementia were included. Any articles dealing with the biology or pharmacology of the disease were excluded. After review of titles and/or abstracts, 1016 potential articles emerged. Meta-analytical techniques will then applied using Cochrane Collaboration recommendations More than 700 full articles were then acquired and reviewed. Two percent of the works were in a language other than English. Effect sizes were calculated where possible and analyses performed to establish which interventions reached a threshold of evidence based, which worthy of further systematic consideration, and which appeared ineffective. Findings: The majority of the references discussed case or descriptive studies (19% and 18% respectively). Thirty-nine percent were either quasi-experimental or experimental designs. The majority of the references dealt with interventions directed at an individual (residents, staff, or family) and included such topics as music, training, physical activity, behavioral interventions, light therapy, and family involvement. Of the works published about facility level interventions, the majority discussed special care units. A third category, administrative interventions, included staffing, tracking, and management styles. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z Conclusions: The majority of interventions did not reach a threshold of evidencebased but there were many for which beginning data on effectiveness is present. More systematic approaches supported by this and other meta-analyses hold the potential to advance knowledge on which interventions will support quality of life for persons with dementia. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z Title of Paper: PERFORMANCE APPRAISAL PERCEPTIONS AND ATTITUDES OF STAFF NURSES TO ITS INTRODUCTION. Author: Bernard McCarthy, (RNMH, RGN, BSc., MSc.), Lecturer, Centre for Nursing, NUI Galway. email [email protected] Tel 091-493817 Background to study: The people in an organisation are its most valuable resource; it is therefore wise to develop these individuals to their optimum potential. There are many ways of developing staff yet the most important and basic element involved is knowing what your staff need in relation to their role within the organisation and tailoring your development plans to meet their needs. The Performance Appraisal Process is a means of bridging this gap between the current needs of staff and the long-term requirements of the organisation. A negative view have prevented performance appraisal from being taken on board within the Irish Healthcare System. Performance appraisal now needs to become a reality for Irish Healthcare as highlighted in the Dixon & Baker Report (1996) and in the more recent pay agreements. Prior to the successful introduction of an appraisal system it is necessary to examine how those who will be utilising it feel about it. Since Langen-Fox et al (1996) believe that it is reasonable to expect that individuals reactions to appraisal systems would have just as much impact on it’s success and effectiveness as would the technical aspects of the system. Therefore In this study the author explored the perceptions of nurses to the introduction of a formal staff appraisal system. Design of the study: A qualitative research methodology was utilised in two acute clinical settings in the West of Ireland. A combination of research methods was utilised. The staff nurses who participated were interviewed using a focus group of 8 and 10 members, where as the ward sisters were, interviewed individually using a semi-structured interview. Sample Selection: The sample consisted of 18 staff nurses and 7 ward managers. A representative Staff nurse was randomly selected from each of the ward areas in both participant hospitals. 13 participants were confirmed to attend the initial focus group and 10 for the second focus group. Attendance on the day for each of the focus groups was 8 and 12 respectively. Ward managers were also randomly selected from available personnel. Data Analysis: Thematic analysed of the data was undertaken utilising the software package Ethno4 to identify categorised. The emerging categories were checked participants to ensure accuracy and prevent misinterpretation of the data. The results presented in the form of a discussion on the issues highlighted. Results: The data that emerged highlighted several important issues which required close consideration if management decide to introduce and execute an appraisal system effectively into nursing in this region. Management support, dignity and respect, along with staff involvement in the process were the main issues highlighted. Participants felt that the purpose of appraisal in theory appears straight forward but in practice the variety of expectations between management and the workforce are too vast for a simple solutions. It is for this reason that several participants specified the need for the purpose of appraisal to be clearly defined from the onset. Participants had mixed opinions as to who would benefit from the process. The majority of School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z participants kept in line with the general thinking reported in the literature, that it improved: • The profession • The “standard of care” appeared to be the most agreed upon. • The patient was seen by most as the end benefactor, usually as a consequence of the effects appraisal had on other • The global view of appraisal being beneficial to all, indicated by a number of participants. The main areas of benefit identified by participants of the appraisal process were it role as a forum for communication and as a gateway for feedback Dixon, M. & Baker, A. (1996) A Management Development Strategy for the Health and Personal Social Service in Ireland. Dublin, Department of Health. Langan-Fox, J., Bell, R., McDonald, L., Morizzi, M. (1996) The dimensional grating of performance appraisal systems. Australian Psychologist, Nov. 31,3,194-203. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z ASSESSMENT OF CLINICAL PRACTICE: A GUIDE FOR STUDENTS AND PRECEPTOR NURSES Bridie McCarthy, RGN, RM, BNS, RNT, BA Counsel. MSc. College Lecturer, School of Nursing & Midwifery, Brookfield Health Sciences Complex, University College Cork. Telephone Number; (021)4901497 ( [email protected]) Siobhan Murphy, RGN, BSc, RNT, MSc College Lecturer, School of Nursing & Midwifery, Brookfield Health Sciences Complex, University College Cork. Telephone Number; (021)4901492 ([email protected]) The BSc undergraduate nursing programme was introduced in Ireland in 2002.This programme heralded many challenges for nurse practitioners and nurse educationalists alike. An Bord Altranais (2003), whilst acknowledging the tremendous change that has occurred in nursing, commend the nursing profession for embracing these challenges. Assessment of students during clinical placements is one area that has presented such a change. Prior to 2002, student nurses were assessed by Clinical Nurse Managers using the Proficiency Assessment Format. In contrast, the new programme requires nurse practitioners (preceptors) to assess student nurses levels of learning as they progress from year one to year four of the programme. An Bord Altranais, (2002) did suggest the use of the Steinaker and Bell Experiential Taxonomy (1979) for assessing students during clinical practice. This taxonomy was originally developed by Steinaker and Bell in 1979 to make explicit degrees of human experiences as one learns and specifies five separate and distinct levels of learning from experiences (exposure, participation, identification, internalisation and dissemination). Whilst this taxonomy has a sound theoretical underpinning however, An Bord Altranais gave no specific detail as to the operationalisation of this taxonomy as a strategy for assessing levels of learning within clinical practice. Therefore, a need existed to adapt this complex taxonomy to the specific needs of undergraduate students and their assessors (preceptor nurses). Thus a modified version of the original taxonomy titled the ‘Adapted Steinaker and Bell Experiential Taxonomy’ (ASBET), was developed by the current researchers as a means of supporting students and preceptor nurses in this onerous and challenging task. This paper will outline how this complex taxonomy was adapted to facilitate: students to recognise that levels of learning exist and how progression is possible along the continuum of the taxonomy in clinical practice preceptor nurses to engage in assessing students levels of learning through the four years of the programme. This Adapted Steinaker and Bell Experiential Taxonomy (ASBET) was implemented in September 2004. Still in it’s infancy this taxonomy has not been evaluated as yet. However, it’s usefulness in facilitating assessing students levels of clinical learning may be valuable to other third level nursing institutions and indeed other healthcare programmes. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z References An Bord Altranais (2002) www.nursingboard.ie/elearning/competency 02/03/2005 Steinaker, N. and Bell, M (1979) The Experiential Taxonomy: A New Approach to Teaching and Learning, London: Academic Press School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z Authors Professor Geraldine McCarthy PhD Head of the School of Nursing & Midwifery Brookfield Health Sciences Complex University College Cork Dr. Eileen Savage PhD Senior Lecturer, School of Nursing & Midwifery Brookfield Health Sciences Complex University College Cork Ms. Elaine Lehane RGN, BSc. Lecturer School of Nursing & Midwifery Brookfield Health Sciences Complex University College Cork TITLE: NURSING & MIDWIFERY RESEARCH PRIORITIES IN THE SOUTHERN HEALTH BOARD REGION Abstract Aim: To identify research priorities for nursing and midwifery in the Southern Health Board area in Ireland for the immediate and long term. Method: Ten focus groups were conducted over a two-month period with 70 nurses and midwives working in clinical, managerial and educational roles participating. Based on focus group findings and a literature review a multi-item Likert type questionnaire was constructed and administered to 520 nurses and midwives (response rate 95% n=494). Results: Research priorities were identified as: impact of staff shortages on retention of RNs/RM’s (80%); quality of life of chronically ill patients (76%); stress and bullying in the workplace (76%); assessment and management of pain (75%); skill mix and staff burnout (73%); cardio-pulmonary resuscitation decision making (72%); coordination of care between hospital and primary care settings (69%); medication errors (67%); and promoting healthy lifestyles (64%). Respondents also indicated that these priorities warranted immediate attention. Implications for practice include the need for: emphasis on quality pain control; recognition and exploration of the ethical issues relating to resuscitation; management of the context within which clinical care is given. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z A CONCEPTUAL DESCRIPTION OF THE ROLE OF NURSING PRACTICE DEVELOPMENT CO-ORDINATORS’ IN IRISH GENERAL HOSPITALS Mary McCarthy, 22 Ballypark, Flaxmill Lane, Drogheda, Co. Louth. RGN, RM, RNT, BNS, MSc., PGDCHSE A/Director, Nursing & Midwifery Planning & Development Unit, HSE North East Area, Ardee, St. Brigid’s Complex, Co. Louth Abstract The position of Nursing Practice Development Co-ordinator constitutes a relatively new occupational in Irish healthcare and was introduced in tandem with the transfer of undergraduate nurse education to the higher education sector. Established since 1996, there is an absence of empirical research on this occupational role, the scope of which extends to practice, management, education, and research. Situated in all major teaching hospitals and set at assistant director of nursing level, these are significant posts. Those occupying these positions have a central role in influencing the clinical learning and practice environment. It could be reasonable argued that they are central to determining the approaches, priorities, focus, methodologies, and momentum of clinical practice development in their respective organisations. The aim of this study was to gain a conceptual description of the role of Nursing Practice Development Co-ordinators as perceived by those who occupy these positions. A qualitative approach using a grounded theory design was used. Data were collected through in-depth interviews from a sample of ten Nursing Practice Development Co-ordinators from general hospitals throughout Ireland. From the analysis, three major conceptual categories emerged to describe the role. These were: an unseen unknown quantity, against the tide, and building structures. A tentative care category, creating the dynamic for culture change through leadership and empowerment was thought to describe the psychological social process of being a Nursing Practice Development Co-ordinator. The findings of this study provide an overview of the evolution of Irish nursing, an understanding of nursing culture, and the influence of nursing culture on the endeavours of those who are striving to develop nursing practice. Recommendations were made for policy, practice and management, education and research. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z Midwives’ Personal Accounts of Stillbirth Ms Mary McCarthy MSc, BA (Hons) Psychology, FETC, DPSM, PGDipE, RGN, RM. Senior Lecturer in Midwifery Middlesex University Archway Campus Furnival Building 10 Highgate Hill London N19 5LW England + 44 208 411 6739 [email protected] Aims To investigate the needs of midwives who have encountered stillbirth within the clinical setting of a hospital maternity unit, and to ascertain whether there is a need for counselling and education in such situations. Background and Rationale A review of the literature revealed that this area is poorly articulated, searching for literature on the culture of nursing revealed some findings but again this is an areas under researched. The lack of research suggests very little attention is paid to the National Health Service professional in relation to nursing and midwifery. Bowden (1988) in looking at what nurses and midwives actually do refers to the taken-forgranted assumptions inherent in the present culture. Whilst recognising the needs of the parents who have encountered stillbirth, The Kohner Report, (1984) raised awareness with regard to the neglected needs of midwives in relation to stillbirth. Design A qualitative approach using semi-structured interviews, piloted initially using two samples. The sample study consisted of eight midwives of varying experience and age. The midwives had attended a stillbirth in a delivery suite of a maternity hospital (UK) within a period of over thirty years. This period of time was selected to identify possible changes with regard to stillbirth and support systems offered to midwives. Date Collection and Analysis Data were collected through in-depth open-ended interviews and transcribed. During the transcription phase certain steps were taken to facilitate this task of analysis, according to Brooks and Warren (1967). Data analysis was guided by constant comparative analytical approach research methodology. Identified themes that emerged from the data were Interpreted and categorised. Findings Three major categories were identified, Personal, Professional and Institutional Variables. These categories were consistent throughout indicating that midwives felt unsupported personally, emotionally, professionally when having to attend a stillbirth. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z Limitations This study has its limitations in that it need further research on a wider scale and depth, doctoral level to examine what kind of support systems are available to midwives in the present time. Recommendations need to be addressed and developed within National and Local Policy and developed within the midwifery curriculum. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z BREAST CANCER REVIEW CLINICS: PERCEPTIONS OF NEED BY: PATIENTS, NURSES AND DOCTORS Eilis McCaughan, RGN, BSc (Hons), Dip Oncology Nur, PGDHE, PhD. Lecturer in Cancer Nursing, School of Nursing, University of Ulster Oonagh McSorley, RGN, BSc (Hons), PGDSP, RSN. Research Assistant, Belvoir Park Hospital, Belfast Background: The value of routine medical follow-up both in terms of detection of recurrence and patient satisfaction has been questioned. The NICE (2002) guidelines recommend women are fully discharged, after three years post-treatment. However, there appears to be a general reluctance to carry this out. The literature also shows that while medical staff’s time is stretched, there is an underuse of nurses as a potential manpower to meet the needs of these patients in an effective way (Koinberg et al 2004). Aims: The overall aim of the study was to explore the healthcare needs of women attending breast cancer review clinics from their own perspectives. It also explored how these needs were being met, as well as healthcare professionals’ perceptions of ways in which the service could be delivered more efficiently and effectively. Methods: The study used a qualitative approach including observations and interviews. Observations were carried out during seven outpatient oncology/surgical breast review sessions. Twenty-one women, who were attending the breast cancer review clinic, were interviewed in their own homes. Interviews were also carried out with outpatient nursing staff, breast care nurses, oncologists, surgeons and a social worker. Purposive sample were selected from each of these groups. Data analysis is still in progress. Findings: Although these women saw themselves as having returned to a pre-cancer state, they still had a deep-seated fear of recurrence and a need for reassurance that they were disease free. This reassurance was generally met through the review clinic. However many psychosocial needs were left un-addressed. Medical and nursing staff perceived that women needed to be reviewed but acknowledged that appropriately prepared nurses could deliver a more effective and efficient service. Source of Funding: Research & Development Office, Northern Ireland References National Institute for Clinical Excellence (2002) Guidance on cancer services: improving outcomes in breast cancer. Koinberg I-L, Fridlund B, Engholm G-B & Holmberg (2004). Nurse-led follow-up on demand or by physician after breast cancer surgery: a randomised study. European Journal of Oncology Nursing 8, 109 –117. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z ANALYSIS OF FATIGUE IN WOMEN CANCER SURVIVORS Ms Deirdre McGrath RN, RNT, BSc Health Studies, PGDip CHSE, MSc Advanced Nursing Lecturer in Nursing The School of Nursing and Midwifery Queen's University Belfast Medical Biology Centre 97 Lisburn Road Belfast BT9 7BL Northern Ireland + 44 2890 975835 [email protected] Fatigue may be characterised as a multi-dimensional phenomenon that develops over time, diminishing energy and mental capacity of cancer patients. Survivors of women’s cancer frequently suffer from chronic fatigue. Although most cancer patients experience fatigue as a major obstacle to maintaining normal daily activities and quality of life, little is known about what factors underlie it and indeed how common this condition is. Consequently, it is seldom assessed and treated in clinical practice (Cella et al., 1998). Aim To provide insight into the aetiology and clinical course of cancer-related fatigue. Objectives 1. Determine the incidence of fatigue, and its impact on quality of life, in women cancer survivors versus the control population by using the Piper fatigue scale (Piper 1998). 2. Evaluate cytokines in the pathogenesis of fatigue. 3. Establish whether cancer and cancer treatment can alter quantitative measures of cellular immunity and subsequently lead to side effects such as fatigue. 4. Examine the interrelationship among biological processes, medical variables and cancer-related fatigue. Results The current study indicates this patient population is significantly fatigued when compared with the control group. The quality of life was significantly impaired in participants who demonstrated severe fatigue. There was some variation in cytokine levels between fatigued and non-fatigued participants. Implications for patient care The results of this study are currently being used in the development of protocols pertaining to the assessment and management of patient care. It is also anticipated that this study will lead to a greater understanding of the fundamental processes, which underlie cancer-related fatigue and may direct the development of clinical interventions for maintaining health in women who have suffered and survived cancer. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z The technological environment an ‘alien environment’: The experienced critical care nurse’s experience Author’ Name: Mary McGrath Address: 5 Maple Grove, Castleknock, Dublin 15. Job Title: Lecturer in Nursing Qualifications: Certificates: Registered Gen. Nurse (Mater Hospital, D.) Registered Midwife (Coombe Hospital, Dublin) Post Grad Critical Care Nurse (Mater Hospital, Dublin) Diplomas: First Line Management (College of Industrial Relations, Ranelagh). Degree: Bachelor of Nursing Studies (UCD) Masters: MSc Nursing (Royal College of Nursing) Abstract Purpose: The paper presents one of the three themes (‘alien environment) that emerged from a phenomenological study of ‘the lived experiences of experienced critical care nurses caring within a technological environment’. Background: Although nursing practice in inextricably interwoven with technology, due to the sparse and speculative nature of the available literature, the relationship is not well understood (Barnard and Gerber, 1999). Literature that does exist reflects a dichotomy between the positive and negative; this orientation is referred to as the optimism and pessimism debate (Sandelowski, 1997; Barnard, 2000). Theorists such as Leininger (1988) urge nurses to study technology in nursing. She hypothesized that the greater the signs of technological care giving, the less the signs of interpersonal care manifestations. On a more personal level, having spent thirteen years caring in the critical care area I believe that it is possible to be patient centered in the critical car area. Method: Following ethical approval, ten experienced nurses from two cardio thoracic critical care units in Ireland participated in the study. The methodology used was a Heideggerian phenomenological approach. Results: The theme ‘alien environment’ is presented under three sub-themes ‘existing in an alien environment’, embracing technology’ and ‘creating a home’ It illuminates how experienced critical care nurses can transcend the obtrusive nature of technology as they care and create a home for their patients/families. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z References Barnard, A. (2000) Alteration to will as an experience of technology and nursing, Journal of Advanced Nursing, 31(5), pp.1136-1144. Barnard, A. and Gerber, R. (1999) Understanding technology in contemporary surgical nursing: a phenomenographic examination, Nursing Inquiry, 6, pp.157-166. Leininger, M. (1988b) The phenomenon of caring: importance, research questions and theoretical considerations, in Leininger, M. (editor), Qualitative research methods in nursing, Orlando: Grune and Stratton. Sandelowski, M. (1997) Ir/reconcilable differences? The debate concerning nursing and technology, Image Journal of Nursing Science, 29(2), pp.167-174. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z A Pilot Evaluation of Clinical Supervision as Implemented upon an Acute Psychiatric Admission Unit. Name of Authors: *Declan Patton, RPN, RNT, BNS(Hons), PGDipEd, MSc Lecturer School of Nursing and Midwifery, University College Dublin [email protected] +353 1 7166417. *Aine McHugh, RGN, RPN, RNT,BNS (hons), MSc.Lecturer School of Nursing and Midwifery, University College Dublin [email protected] +353 1 7166433 . *Damien O Dowd, Director of Nursing, St. John of God Hospital, Stillorgan, Dublin. *Cathy Shelley, Clinical Nurse Manager 2, St. John of God Hospital, Stillorgan, Dublin. *Stephen Boss, Clinical Nurse Manager 1, St. John of God Hospital, Stillorgan, Dublin. *Geraldine Kerrigan, Clinical Nurse Manager 1, St. John of God Hospital, Stillorgan, Dublin. This paper sets out the process, which was used to implement and evaluate a Clinical Supervision programme, which was facilitated over a twelve-month period in an acute psychiatric admission unit (acute unit) in a Dublin Psychiatric Hospital. This project was initiated on foot of a staff request for a programme of continuous professional development. Subsequent to this a clinical supervision implementation committee was developed. This committee comprised members from nursing management, nursing practice and lecturers from a third level institution. The goal of this committee was to implement a programme of clinical supervision upon an acute unit, and to evaluate the effectiveness of this supervision. The focus of evaluating this clinical supervision programme was on ascertaining supervisor and supervisee perceptions of the effectiveness of the clinical supervision employed. Evaluation of such perceptions occurred post the implementation of the clinical supervision programme. Data was collected via a questionnaires and focus group interview. The questionnaire was administered to those who had received supervision whilst those who facilitated supervision engaged in a focus group interview. The questionnaire was formed after an extensive review of literature relevant to clinical supervision in nursing. Questionnaire data was analysed using descriptive statistics whilst focus group data was analysed using qualitative content analysis. Findings indicate that engaging in supervision has the potential to increase a supervisees confidence in themselves as a practitioner and as a member of the multi disciplinary team. Subsequently, this may lead to an improved level of nursing care. The only impediment to the supervision process in this study was that of supervision not taking place at its allocated time. This was due to the unpredictable nature of practice on the acute unit. In relation to the preparation of supervisors it was found that in order for clinical supervision to be implemented successfully, greater consideration must be given to supervisor and supervisee preparation. This could happen through the facilitation of information and educational workshops. In conclusion, the presentation related to this paper will highlight how a clinical supervision programme was implemented within an acute psychiatric admission unit. It will then detail how data was collected in the evaluation of the supervision programme. Questionnaire and focus group findings will be detailed, after which the presenters will suggest ways in which this pilot study can help with the implementation of clinical supervision within any clinical area. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z HSE-Eastern Region Nursing & Midwifery Planning & Development Unit TITLE: Presenter: Nurse Practice Development Initiative 2004/2005 Elizabeth Mc Keon, RNID, Dip. Mgt., BNS, Msc in Education & Training Nursing & Midwifery Planning & Development Unit HSE – Eastern Region Mill Lane, Palmerstown, Dublin 20. One of the priorities for the Nursing & Midwifery Planning & Development Unit (N.M.P.D.U.) HSE-eastern region is to promote, support and enable the further growth of nurse practice development activity within the region. In support of this a practice development initiative supported by the National Council for the Professional Development of Nurses and Midwives and The Nursing & Midwifery Planning & Development unit was set up. The initiative was inclusive of all care groups across primary, secondary and tertiary services aimed primarily at services that do not have access to practice development resources in their service and was developed in partnership with health care service providers, Royal College of Surgeons Ireland, Irish Nursing Practice Development Association and in liaison with Professor Brendan Mc Cormack, University of Ulster. Objectives: • To identify an area of practice that required consideration and change management to improve patient / client outcomes. • To negotiate with management teams for organisational and multidisciplinary support to facilitate this change process. • To introduce the concept of practice development into health care services that do not have access to practice development resources, by providing education and training to address the driving and restraining forces that the participants may encounter when introducing practice development into their own services. • To facilitate change management and development of practice at local level, and to monitor and evaluate the progress. Method: A regional steering group was set up. A Selection of 28 service providers representing all care groups from voluntary and statutory services. A tailor made five-day training programme was developed to address relevant topics that would support the participants in their practice. The programme was held in November 2004. This programme was evaluated utilising focus groups, questionnaires and feedback sessions. Progress: The programme was held in November with 100% attendance and participation. Evaluation suggests that the programme was successful in achieving its School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z objectives and outcomes in promoting the concept of practice development and provided the participant with valuable resources to embark in the introduction of practice development in their services. Further evaluation on the progress of implementing practice development into the services occurred in May 2005 when the participants came together to share their experiences of their projects and identify driving and restraining forces that they have encountered. This poster presentation will outline • Purpose of the initiative • The process involved • Outcomes of the initiative • Synergyo Developed networks and support locally o Links developed with Irish Nursing Practice Development Association, and services from other care groups o Higher Education Institutes input • The next step For further information please contact : Liz Mc Keon at 01-7006582 e-mail: [email protected] Or Ms. Eithne Cusack NMPDU _ Eastern Region Mill Lane Palmerstown Dublin 20 01-6201701 School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z THE NURSE CONSULTANT: AN EVALUATION STUDY USING A THREE HUNDRED AND SIXTY DEGREE INTERVIEW FRAMEWORK. Rob McSherry RGN, DipN (Lon), B.Sc. (Hon’s), MSc, PGCE, RT Principal Lecturer Practice Development, and David Mudd RGN, RMN, RCNT, BA, RNT Senior Lecturer Practice Development School of Health and Social Care University of Teesside Teesside Middlesbrough England United Kingdom. Background Ambiguities exist about the nature, function and value of the Nurse Consultant (NC) role to the individual, nursing and the National Health Service (NHS). Yet, to date minimal research studies have evaluated the lived experience of staff to demonstrate the perceived impact of the NC in practice McSherry & Johnson (2005). Aims and objectives This study aimed to evaluate the perceived impact of the NC through the lived experience of staff. Design/method A qualitative research design was developed to evaluate the perceived impact of the nurse consultant through the lived experience of staff by the utilization of a threehundred and sixty degree semi structured interview framework. Interviews were undertaken with executive, senior managers, medical, nursing and allied healthcare professional colleagues. The study was based on three nurse consultants working at a University Hospital in the North East of England. A collaborative purposive sampling technique was used involving ten participants in order to provide detailed, objective and relevant information associated with the NC role. Findings A total of thirty semi-structured interviews were undertaken. A thematic analysis using Bowling (1997) approach to deciphering interview data revealed nine primary categories. With the exception of the personal qualities the NC brings to the role. A series of generalist themes emerged associated with how the role can be enhanced in the future by involving, informing and engaging staff and by developing a phased approach to implementing and evaluating the role. Conclusions and recommendations The findings indicate that the continued success of the NC role is associated with developing a more structured approach to implementation and evaluation within the employing organizations. The recommnedations broadly catergorise into two areas. Educationally it is about raising awareness of the NC through communication, clarification of expectations by engaging and supporting staff in the acceptance of School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z the role. Organizationally there should be a more phased approach to establishing, implementing and evaluating the NC. Key words Nurse consultant, evaluation, qualitative research, semi-structured interviews. References Bowling A (1997) Research Methods in Health. Open University Press. Buckingham. McSherry, R, Johnson, J (2005) Demystifying the Nurse/Therapy Consultant: A Foundation Text, Nelson Thornes, Cheltenham. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z THE NEEDS OF THE BREASTFEEDING MOTHER AS IDENTIFIED BY MIDWIVES IN CLINICAL PRACTICE. AUTHOR Teresa Meaney College Lecturer (Nursing) ADDRESS Centre For Nursing Studies, National University Of Ireland Galway, IDA Buisness Park, Lower Dangan, Galway. QUALIFICATIONS Msc (Nursing), BNS, DNS ,RGN, RM,RNT, RMT ABSTRACT The aim of this study was to explore the experience of midwives caring for the breastfeeding mother. A review of the literature indicates a dearth of material relating to this issue, despite the fact that the midwife has been identified as the key person responsible for this aspect of maternity care (Department of Health ,1994). It appears that the issues relating to the personal experience of breastfeeding have been lost in the accounts of the health advantages of breastfeeding. Health professionals have tended to focus on the biomedical model of breastfeeding exposing its benefits for mother and baby (Cunningham et al .;1991;Schmiedet al.2001). A purposive sample of ten registered Midwives was chosen for this study. The midwives worked in a large teaching hospital in the Republic of Ireland. A qualitative research approach,using Heideggerian phenomenology was chosen for this study. Data was collected using unstructured interviews. The interpretation of the text for this study was guided by a phenomenological hermeneutic analysis method .Analysis of the interview data revealed the following needs of the breastfeeding mother as identified by midwives in clinical practice. Mothers need to personally want to breastfeed.,”Mothers need to engage in the intimacy/psychosocial aspects of breastfeeding,”Mothers need to be prepared for a realistic expectation of what breastfeeding involves, Mothers need to understand that breastfeeding involve a process, Mothers need“Consistent advice/support/time”, Mothers need Commitment/determination. The study findings suggested that midwives need to address the psychosocial aspects of breastfeeding in order to facilitate the breastfeeding mother. Breastfeeding is not simply the physical process of feeding a baby ,but rather successful breastfeeding involves an emotional and intimate engagement between mother and baby that is mutually satisfying. The findings from this study challenge the focus of maternity care to shift and include the psychosocial aspects of breastfeeding for mother and baby. Health professionals cannot afford to ignore the deep psychological intimacy shared between mother and baby in successful breastfeeding. Recommendations arising from this study are made in an attempt to acknowledge the importance of the psychosocial and intimate aspects of breastfeeding and its contribution to successful breastfeeding. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z Cunningham,A.S.,Jelliffe,D.and Jelliffe,P. (1991)Breastfeeding and health in the 1980s;a globalepidemiologic review,Journal of Paediatrics,118 (5),pp.659-665. Department of Health (1994) A National Breastfeeding Policy For Ireland Dublin:Department of Health. Schmied,V.,Sheehan,A and Barclay,L.(2001)Contemporary breastfeeding policy and practice: implications for midwives,Midwifery,17(1),pp.44-54. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z AN EVALUATION OF THE EARLY EXPERIENCES AND PERCEPTIONS OF THE SURGICAL CARE PRACTITIONER ROLE AUTHOR: Norma Medd MA BSc (Hons) PgC RN, Senior Lecturer, University of Teesside, School of Health and Social Care, Centuria Building. Middlesbrough. TS1 3BA ABSTRACT: Research Purpose:The purpose of the study is to undertake a research evaluation to establish the early perceptions and experiences of members of the multidisciplinary team and the Surgical Care Practitioner (SCP) of the introduction SCP role in cardiac surgery. The study is being carried out for three reasons. Firstly, this is the introduction of a new role professional in the health service. Secondly, there is a deficit in the literature on this particular role. Finally it is being carried out as a part of the SCP programme evaluation. Background:The concept of the SCP role is new and unique although it has some attributes that are similar to roles previously undertaken by the First Assistant (FA), the Surgeon’s Assistant (SA) and the Nurse Practitioner (NP). The role is different when compared to the FA, SA and NP as its focus is on providing holistic care for the surgical patient throughout their stay in the hospital setting and follow up care in the outpatients’ clinic. The evaluation is also linked to new Degree Programme set up to facilitate and support the introduction of this new professional role in clinical practice . Research Design:A qualitative approach is used, utilising semi- structured interviews as a data collection tool. Each individual interview lasted 20 to 50 minutes. The data was collected by the researcher using individual audiotape recordings. A list of theme questions was used to obtain focus for the interviews and to also provide consistency with questions across the sample group. The questions were specifically based around issues relating to the introduction and development of the SCP role. Sample:15 participants was interviewed (n=15). All 15 participants are involved in the development of the SCP role. These were three SCPs, four cardiothoracic consultant surgeons who were mentors to the students, three clinical managers supporting the SCP Trainees and the development of the programme, two theatre scrub nurses working in the cardiothoracic theatres, one senior specialist cardiothoracic surgical registrar, one surgical cardiac nurse practitioner and one cardiac consultant anaesthetist. Setting:The study was carried out in a large cardiothoracic centre in the United Kingdom (UK) covering a population of 1.5 million people. Data Analysis:The data was analysed using Burnard’s (1991) method of thematic content analysis. Results and conclusions: Many benefits were identified. These were related to improvement in the quality of patient care, job satisfaction, better management of theatre time and consultant time and reduction in doctors working hours. There were issues with regards to communication, teamworking, understanding, acceptance and development of the role by both medical and nursing staff. References: Burnard P (1991) A method of analysing interview transcripts in qualitative research. Nurse Education Today .11, 461- 466. Department of Health (2005) The Curriculum Framework for the Surgical Care Practitioner- A consultation document. London: HMSO. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z THE PHENOMENON OF CARING AS PERCIEVED BY REGISTERED NURSES WORING IN CLINICAL PRACTICE IN A UNIVERSITY COLLEGE HOSPITAL. Lorraine Mee M.Sc. (Nurs.), B. Health Studies (Hons), RNT, RM, RGN. Lecturer Centre for Nursing Studies Aras Moyola NUI Galway Ireland The aim of this study was to describe the phenomenon of caring in nursing as perceived by registered nurses from their experiences in clinical practice in a University College Hospital. A qualitative approach, using a descriptive phenomenological methodology was chosen for the study to encapsulate the lived experiences of the participants. Seven registered nurses shared their experiences of caring during tape recorded unstructured interviews. Data was transcribed and analysed according to Colaizzi’s procedure. Three main tentative themes emerged from the data. These were “professional nursing care”, “communicative relationships” and “compassionate humanity”. A description of the structure of caring for this group of nurses was developed. The structure of caring in nursing for these nurses was the union of a compassionate nurse – patient relationship with their professional competence and responsibilities. It is suggested that gaining an enhanced understanding of the meaning of caring in nursing will provide nurses with an opportunity to articulate the knowledge hidden within their practice, evidence for nurse managers to support nurses in their caring and guidance for nurse educators designing educational programmes to prepare student nurses in their development of caring practice. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z THE CHOICE OF BABY-FEEDING MODE WITHIN THE REALITY OF THE HIV/AIDS EPIDEMIC: HEALTH EDUCATION IMPLICATIONS Authors: Mrs CS Minnie, Prof M Greeff Job title: Senior Lecturer (Midwifery) Qualification: B Art et Scien (Nursing Science) B A Honns (Psychology) M Cur (Midwifery and Neonatal Nursing Science) Adress: School of Nursing Science North-West University (Potchefstroom Campus) Private Bag X 6001 Potchefstroom 2520 Republic of South Africa Approximately one third of the women who visit the antenatal clinics in the North West Province of South Africa are HIV positive. These women need to decide on the most appropriate method of feeding for their babies. As early as 1985 it was proven that HIV transmission through breast milk could take place. Although total avoidance of breast-feeding entirely rules out the risk of HIV-transmission, it is not necessarily the best choice for all women. Other factors that make it dangerous for some women and their babies to avoid breast-feeding must also be taken into consideration. These factors include unhygienic circumstances, fear of identification of being HIV-positive when bottle-feeding, the expense of milk formula etc. Because the risk of HIV transmission through breast milk depends on factors such as the virus load in the mother's blood and milk, and whether the mother's and baby's skin and mucus membrane are intact or not, a HIV positive mother who breast feeds, can make adjustments to limit the risk of HIV transmission. In order to be able to make an informed decision on the most appropriate baby-feeding method, pregnant women must be empowered. Effective health education about HIV-transmission and baby feeding should therefore be done during pregnancy. The aim of the study was to explore and describe the factors that should be taken into consideration by midwives in their health education of pregnant women on HIV and baby-feeding, the perceptions of midwives and pregnant women pertaining to these factors, as well as the level of knowledge of the midwives and pregnant women regarding HIV-transmission and baby-feeding. A quantitative survey design was used. Two structured questionnaires were used to collect data. An all-inclusive sample of midwives who work in the antenatal clinics in the Potchefstroom district of the North West Province and an availability sample of pregnant women who visit these clinics were used. A total of 17 midwives and 93 pregnant women took part in the study after having giving their consent. Data analysis was done by means of frequency analysis and cross-references. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z On the basis of the findings the conclusion was made that, although the midwives have a basic knowledge of HIV and baby-feeding, specific knowledge-gaps and confusion regarding distinct themes do exist. The aspects that the midwives do not have sufficient knowledge of are those of recent tendencies and discoveries. On the aspects final clearance has not yet been reached in the literature and through research, confusion still exists. Furthermore it has been found that the knowledge the midwives do indeed have is not efficiently conveyed to the pregnant women. According to the perceptions of the midwives and the pregnant women, they aren't sufficiently empowered by the health education to be able to make an informed decision. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z TITLE: REHABILITATION CARE: PROFESSIONAL ROLES, CONTINUITY OF CARE AND DECISION-MAKING AS PERCEIVED BY OLDER PEOPLE IN HOSPITAL Mitchell, E. A. (, BSc (Hons) Specialist Practice in Stroke Care, RGN, Postgrad Dip Ed. Lecturer in Nursing University of Ulster at Magee Campus Northland Road Londonderry Northern Ireland BT48 7JL McCormack, B. (Professor of Nursing Research Royal Hospitals Trust/University of Ulster, Nursing Development Centre, Royal Victoria Hospital, Belfast), Reed, J. (Professor of Health Care of Older People, Centre for Care of Older People, Northumbria University), Glenda Cook (Lecturer of Nursing, Community and Education Studies, Northumbria University), Susan Childs (Research Associate, Northumbria University) and Amanda Hall (Research Associate, Northumbria University). ABSTRACT Older people may have long-term and complex health needs, and for them continuity is a key aspect of care. Gaps in and between systems of care cause a variety of problems for service users (RCP/RCN/BGS, 2000). The National Beds Inquiry (2000) recommended a ‘whole systems’ approach to service planning, commissioning and delivery. The aims of this research were to conduct a detailed systematic literature review and to investigate one whole service system, with particular emphasis on hearing the voices of older service users. The whole system descriptive study sought to illuminate the services that promoted and achieved maximum independence, and the experiences of older patients as they moved through hospital systems. Interviews were conducted with patients aged 65 years of over (n=50), who were encouraged through the use of opening prompts and reflective listening to provide narrative accounts. This approach enabled the researchers to glean rich data on the perceptions of older patients in hospital. Taped interviews were transcribed verbatim and analysed. ‘Real time’ tracking of older people (n=18) as they journeyed through the health care system and analysis of records and documentation, provided information on the interfaces between and within services and professions. Themes emerged pertaining to ‘access to services’, ‘service fragmentation’, ‘continuity of care’ and ‘routinised care’. The impact of disempowering relationships can be seen to transcend all of the data and impacts greatly on actual continuity of service delivery and perceptions of quality among service users and providers. Participants were acutely aware of the importance of rehabilitation to their overall care plan. When helpful relationships with key rehabilitation personnel were established, patients were able to actively work towards rehabilitation goals. The roles of carers and family were particularly significant in sustaining the hopes and School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z aspirations of the patient. Frequently they acted as advocates in communicating on the patient’s behalf with the multidisciplinary team. The recommendations from this study support the need for more effective communication with older patients and liaison between rehabilitation staff from the point of entry to the system, as decisions made and actions taken then have a significant impact on the subsequent patient journey. For whole systems working to be effective much more emphasis needs to be placed on lessening the demarcations between and among professional groups. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z CHILDBIRTH: A MOMENTOUS OCCASION-MUSLIM WOMEN’S CHILDBIRTH EXPERIENCES KHURSHID MITCHELL RN, RM, M Arts Appl. (Nursing), Western Institute of Technology at Taranaki, PO Box 2030, New Plymouth, New Zealand. 0064 6 757 3100 [email protected] CHILDBIRTH: A MOMENTOUS OCCASIONMUSLIM WOMEN’S CHILDBIRTH EXPERIENCES The childbirth experience has been described as a deeply felt, multifaceted, and significant event in a woman’s life. Not only is it a physiological process, it is also an emotional, cognitive and spiritual event. It is a time of major life changes and one of the most moving times in a woman’s life and the culmination of nine months of learning, planning and social influence (Callister, Semenic & Foster, 1999; Callister, Vehvilainen-Julkunen & Laurie, 1996; Nichols, 1996; Simkin, 1996; Callister, 1995; Sherr 1995). This is also a time when she feels vulnerable, exposed, and alone because of what she is experiencing (Simkin, 1996; Dawson, 1983). While the birth process itself has not changed in all of human history, what has changed is the context in which birth takes place (Simkin, 1996). Economic patterns, cultural attitudes, migration, and the amount of support a woman has, all have an impact on how a woman perceives her birth experience (Simkin, 1996; Sharts-Hopko, 1995). For women who move from country to country, they cross cultures no matter where they live. They live in two cultures and try to live by balancing the values of their cultural heritage with those of their host country. Within the health care system they are expected to conform to the mainstream values (Meleis, 1991). Similarly, those who work within the health field also cross cultures. They cross the cultures of their work environment, and those of their clients, who may come from a range of ethnic, cultural, and socio-economic backgrounds. Midwives and nurses are similarly challenged in how to create care that is considered safe by the clients and to keep themselves safe. The aim of this study was to enable Muslim women to tell the stories of their childbirth experiences in New Zealand. There are now some 23,000 Muslims living in New Zealand from 40 nationalities (Statistics New Zealand, 2002; Al Mujaddid, 2000, March, p.11). While some are immigrants by choice, there are others who have come as refugees. This population also consists of a small number of Westerners who have adopted Islam (Shepard, 1996; Shepard, n.d. cited in Tiwari, 1980). The majority of Muslims are married couples ranging from 20-40 years with young children, with some teenagers and elderly making up the rest of this population. The transient School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z population consists of overseas students, embassy staff, and some immigrants who move on after a few years. Muslims follow Islam, a monotheistic faith embracing Allah as the one God who is the creator of the universe. Allah is the Arabic word which stands for the one and only God, the Merciful and the Compassionate. “Islam means submission to the Will of God and obedience to His Law” (ABDALATI, n.d. p.7). The Qur’an is the sacred book -the Word of God revealed to Prophet Mohammed (Peace be upon him) through the angel Gabriel. It is the main source of Islamic law. Hadith traditions are the practices of the Prophet Mohammed (PBUH) showing in practical terms what he did. These two sources serve as a guide to Muslims all over the world as to what is halal [lawful] and what is haram [unlawful]; what they are supposed to do and what they are not allowed to do (Chand, 1998; ‘Abd al ‘Ati, 1977; Abdal-Ati, 1974; ABDALATI, n.d.). Caring for Muslim Childbearing families With reference to the childbearing family, modesty (Hijaab) and diet (halal) are considerations to be taken into account when caring for a Muslim women as these are Islamic laws (Hutchingson & Baqi-Aziz, 1994). Some women may wear the clothes that reflect the customs of their countries of origin or where they are living, but they usually adjust their clothing to be modest. Women in Islam prefer to be attended by female health professionals, as it involves the matter of modesty and privacy and this is more so in issues related to private parts of the body. There are some exemptions for women from worship rituals like performing prayers, fasting, and reading the Qur’an during specific periods like menstruation and childbirth. The birth of a child is considered be a welcome event regardless of it being a boy or a girl and one should be grateful to Allah (Subanaho Wa Ta’ala). There are certain religious and traditional practices that are performed following the birth of a baby. The religious ceremony includes the reciting of ‘Adhan,’ (call to prayer) Praise to Allah into the baby’s ear soon after it is born. The Adhan is performed either by the father, or an elder male from the community. It is preferable to bath the baby before the Adhan is performed but not necessary as the baby is ‘Tayyab’ (good). It is more for aesthetic reasons and for the Maudin [one who calls the Adhan], so that he is not repelled by the sight of any birth products on the baby (Members of Muslim community, Personal communication, 1, August, 2001). Most Muslim women will breastfeed their babies (Hutchinson & Baqi-Aziz, 1994; Zaidi, 1994). Naming the child is usually done within seven days of birth in accordance with Sunnah practice. The meaning of Sunnah must include the idea of following what the Prophet did or said, (Rahman, 1987). Most people prefer to name a child at birth just in case the unforeseen happens and the baby dies. There are some traditional events that take place on the seventh day, and these include two main events, the shaving of the baby’s head with the recommendation that silver equivalent to the weight of baby’s hair be given as alms to the poor and needy, and the slaughtering of an animal as a thanksgiving to Allah, asking for His protection for the newborn child. The meat is distributed to family, relatives, neighbours and the needy. This whole ceremony is called ‘Aqiqah’ (Al-Kaysi, 1986). School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z Literature Review Cultural and spiritual meanings women attribute to their childbirth experience and importance has been discussed from the perspective of women from a number of cultures (Semenic, Callister, & Feldman, 2004; Callister & Kartchner, 2003; Callister, 2002; Callister, Vehvilainen-Julkunen, & Laurie, 2001; Callister, Semenic, & Foster, 1999; Callister & Vega, 1998; Callister, Vehvilainen-Julkunen & Laurie, 1996; Callister, 1995; Callister, 1992). The importance of the context within which a birth occurs and the amount of support a woman receives has also been emphasised in the literature as the latter is seen to enhance a woman positive feelings in her coping abilities thus leading to satisfaction with her birth experiences (Oweis, 2004; Martell, 2003; Holroyd, Yin-king, Wong Pui-yuk, Yau Kwok-hong & Leung-Lin 1996; Simkin, 1996; Tarka & Paunonen, 1996; Moon Park & Dimigen, 1994). The experiences of women giving birth in a country other their own has shown that childbearing in a cross-cultural context is a stressful experience as they are deprived of role models, affirmation, cultural support and feel isolated (De Souza, 2003; King and Farley, 2000; Small, Liamputtong, Yelland, & Lumley, 1999; Sharts-Hopko, 1995; Rubin, 1984). Other authors have highlighted many of the needs and practices of Muslim women (Kitzinger, 2005, Al-Oballi Kridli, 2002; Bradshaw, 2000; Khalaf and Callister, 1997; Gatrad, 1994; Hutchinson & Baqi-Aziz, 1994; Zaidi, 1994; Homebirth Australia Newsletter, 1990; Luna, 1989; McDonald, 1985). These include the avoidance of physical contact, i.e. touches and hugs between non family members of the opposite sex, the importance of family support, availability of female carers in keeping with Islamic teachings of segregation of the sexes, Nahas (1997), the issue of informed consent, as generally the husband, father, or elder brother would give consent for the care of a female relative (McKennis, 1999; Sheets & El-Azhary, 1998) and the avoidance of alcohol-based medications (Robertson, 1993). In New Zealand, Dawson’s (1993), book on ‘Customs of Childbirth’ gave an insight into aspects of Islamic culture and ethnic culture through the story of Azra, a Muslim woman from India who had a child in New Zealand. In 1994, an article by Marina Isa outlining the needs of Muslim women appeared in the New Zealand College of Midwives Journal. Design of the study A Storytelling/Narrative approach, which is situated within the qualitative research paradigm was utilised for this study. The study aimed to explore women’s childbirth experiences. The appeal of Storytelling/Narrative was the freedom to use everyday ordinary language that would give the possibility of revealing the richness of the Muslim women’s stories. It was also considered to be culturally appropriate as in some cultural contexts and in certain population groups, some situations are better described through storytelling than through specific statements (Veseau, 1994; Melies, 1991). School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z Method Following ethical approval from the Regional Ethics Committee and a letter of support from the two Muslim community leaders, four Muslim women were invited to share their childbirth experiences. They were reassured their participation was voluntary. They were under no obligation to participate and had the right to withdraw at anytime. Background of the women The three women who agreed to participate came from different ethnic backgrounds and their ages ranged from 31 years to 42 years. Two of the women were immigrants of South Asian descent and had lived in New Zealand for a number of years, while the third woman was of European descent born in New Zealand and identified herself as a ‘Kiwi Muslim’. Two of the women were professionals in the education field and the third woman was a tertiary student. Their birth experiences which took place in a hospital environment ranged from a normal delivery, to a premature labour and delivery of a baby at thirty-two weeks, with the baby remaining in the neonatal unit for a number of weeks, and the third woman having a story of births through Caesarean sections. The data was collected by two semi-structured interviews lasting one hour each in settings which the women chose to be appropriate. The interviews were conducted in English as they could all express themselves clearly in English, and some of the language used by the immigrant women reflected their knowledge of local speech patterns. The stories which became the narratives were audiotaped with the women’s permission and transcribed verbatim into text for content analysis. Results The following themes emerged from the data Essence of each story Relationship with staff (Khadija) Khadija had to work really hard at building relationships with the staff, when as she put it, she should have been recovering from the operation and spending time with her child. She graphically described her situation using the following powerful words. “I remember counting the rosters, and working out who was going to be on and waiting for an hour when the next person was on who would be all right, and actually some of the old timers were real dragons. One of them got on all right with me but I really had to suck up to her and be so perky that’s not quite the right word, be so cheerful, and I wasn’t feeling well, I had to really act, and then I got the results from her. Like I had to milk the kindness out of her. That’s awful”. (Khadija) School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z Loneliness (Ayesha) Ayesha described her loneliness, the lack of nurturing, and a sense of regret over her childbearing experiences. While she had a good network of friends, her extended family lived overseas. She went into premature labour and had the baby while on a visit to another city. The following excerpts reveal the extent of her loneliness and the feeling of not being nurtured. “I remember feeling quite lonely anyway, being so far away from family… I didn’t feel nurtured at all. I mean I had to seek for some nurturing, to be nurtured. The closest to be nurtured is going to a friend’s place where there is food, where I didn’t have to cook, and just sit there and then just eat what was there”. (Ayesha) Parental obligations compromised (Amina) Amina’s story was that her parental duties were compromised, as her request to bath her babies had been overridden by the hospital rules and regulations. It was important for her to have her babies bathed as that was what happened in her family culture prior to the religious duties being performed, and also because of her own discomfort of others handling the babies before they had been bathed. Her husband was overseas at the time of the birth of her first baby, therefore another family member would have had to perform the Adhan. “Even though I asked for both my children to bath the baby, they said “no”, according to our health this and that, it is good for the baby to not be washed for seven hours so that they have the good skin, and I didn’t think much of that, but if it was in my hands I would have bathed the baby instantly”. (Amina) Common Themes across stories Supportive actions The theme “supportive actions” encompassed a number of actions that were taken by health professionals in recognition of the specific needs of the women. The women certainly remembered these special actions with genuine appreciation as the following excerpts reveal. There was one midwife that was just wonderful. She was wonderful. ( . . . ) She helped me a lot with the breastfeeding. She was a lovely person and there was no …(long pause) it was all goodness coming out of her”. (Khadija) “But I remember ( . . . ) what was nice was, even at home, the Plunket Nurse that came showed me how to bath the baby, you know, came and checked on me every other day or something. I actually looked forward to that visitor. I remember looking forward to that person coming, so that I can just natter”. (Ayesha) School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z “There was a midwife the ( . . . ) who became very close to me since I was staying in the hospital. ( . . . ) I could talk openly to her, so even though she was supposed to go home, but I think she knew that I was going to have my baby soon so she stayed with me, so it was a very good thing that even though I didn’t have my family around I knew somebody was going to be with me, and I was free to talk to her”. (Amina) Vulnerability Vulnerability is a common theme with all the women in this project. The women were able to recall a number of events from which it can be inferred that they felt particularly vulnerable for a number of reasons. The following sub themes reflect this issue of vulnerability - feelings of anxiety, dignity being compromised, postnatal being left on her own, having to deal with male health professionals, inappropriate diet, assumptions and unclear explanations, relationship with staff, parental duties compromised and feeling lonely. The following is an example of one of the issues. Dignity compromised (Khadija) Khadija experienced situations where her dignity and privacy were compromised (Re The situation which seemed to be the worst, was the operating theatre experience, for not only were there a number of people but there also happened to be a male Muslim doctor, as she pointed out. I was wheeled into the room and there were a couple of people, a Paediatrician and the Paediatric nurse and they each seemed to have students, and there was the Anaesthetist ( . . . ). He had an assistant and they seemed to have a couple of students as well, and then there was a House Surgeon who was actually a Muslim guy, of Indian background I think, and my Obstetrician, and all these students. And what was really horrible, this one, was that everybody was standing around leaning against the wall, all around this huge room, I mean the room was like a big hall, it wasn’t very warm, and I had to sit up on the side of the trolley thing and bend forward while they put the epidural in, which isn’t a fast operation, and I had to bend forward, and I had one of those hospital gowns and the back was all open so I had no clothes on except this horrible gown, and there I was bending forward exposing the crack in my backside to all these people leaning against the wall. And that was just awful, but again I was in this state of being, you know, not in a position of being assertive, things were being done to me and I was just having to accept them ( . . . ) I felt really vulnerable because I don’t expose my body to people, I just go around showing my hands, feet and face, and then to have all my back and the top of my backside all exposed, and the gowns are short, so it would have been from my knees down and everything, and I was sitting up with everybody standing there, the spectators, that was just awful”. (Khadija) School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z Discussion The women in sharing their stories, shared ‘secrets’ which are in fact stories that have not had a safe place to be vented previously. The descriptions of their experiences were vivid and graphic even after all these years. This seems to resonate with Simkin’s (1991) findings that women remember their birth experiences and their caregivers for a number of years. It became apparent from the women’s stories that the negative experiences overshadowed the positive ones. Two of the women said, telling their stories helped them make sense of what had happened. The advantages of storytelling as a tool for healing is well documented (Bacon, 1933 cited in Banks-Wallace, 1999; Bowles, 1995; Heiney, 1995; Sedney, Baker & Gross, 1994; Krysl, 1991). While acknowledging the positive practices demonstrated by midwives and some nurses, the negative issues raised by the Muslim women in this study have been mirrored in other studies which included Muslim women participants (Sivignanam 2004; Katbamna, 2000; Vose, 1996;Woollett and Dosanijh-Matwala, 1990). Clinical Implication In this age of constant global migration midwives and nurses are providing care for women from diverse cultures and it is increasingly becoming a challenge in how to provide care that is culturally safe. In New Zealand, the recognition and implementation of the concept of ‘Cultural Safety’ in midwifery and nursing practice is the guide to delivering culturally safe care, and this is defined by those who receive care (Nursing Council of New Zealand, 1996). The global migration trend has prompted authors such as Callister, (2001), Ottani, (2001), St Clair and McKenry (1999) and Downs, Bernstein and Marchese, (1997) to provide frameworks from which culturally competent nursing care can be implemented. Finally, this study adds to the richly descriptive literature of the existing body of knowledge on Muslim childbearing women by providing insights into their religious social and cultural needs. 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Retrieved September 13, 2005, from www.maternityalliance.org.uk/ documents/Muslimwomenreport.pdf School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z Small, R, Liamputtong, P, Yelland, J & Lumley, J 1999, ‘Mothers in a new country: the role culture and communication in Vietnamese, Turkish and Filipino women’s experiences of giving birth in Australia. Women’s Health, vol. 28, no. 3, pp 228-234. Statistics New Zealand, 2002, Census snapshot: cultural dive, Retrieved August 11, 2005, from http:www.stats.govt.nz/products-and services/Articles/census-snpsht-cult-diversity_Mar)… St.Clair, A & Mckenry, L 1999, ‘Preparing culturally competent practitioners, Journal of Nursing Education, vol. 38, no. 5, pp. 228234. 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School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z THE CHALLENGE AND AWAKENING OF CULTURAL DIVERSITY AND UNIVERSALITY IN NURSING PRACTICE Adrienne Montgomery (Lecturer) RGN, RM, RCNT, Dip.N.(Hon) MSc Nursing (Wales) Centre for Nursing Studies National University of Ireland Galway Siobhan Smyth (Lecturer) RPN,Dip.CPN; RNT; PG.Dip CHSE; BNS (Hons); MSc. Centre for Nursing Studies National University of Ireland Galway Abstract The purpose/aim of this poster is to present how cultural care preservation, accommodation and re-patterning can be embedded more in nursing practice. If we are to develop nurses who are competent in today’s multicultural milieux it is essential that we address a number of key elements. Care and culture are said to be inextricably linked and therefore cannot be separated from care actions and decisions. The changing cultural diversity of Ireland requires nurses to examine their beliefs, values and moral so as to provide culturally sensitive care within a framework of a public care ethic. The nursing system explicated by Leininger (1988) provides the framework to evolve nurses beliefs further than diversity and for this to become reality in nursing practice. It is this culturally appropriate care ethic that needs to be born and nurtured and to be adopted communally in nursing and nursing education. The challenge is can Irish nurses bring this ethic to birth? School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z Information Needs of Family Members of ICU Patients Ms. Bróna Mooney Lecturer in Nursing Studies MSc. Nursing (Education), B.N.S. (Hons.) R.G.N., R.N.T. Certificate in Critical Care Nursing. School of Nursing and Midwifery, Trinity College Dublin, 24 D’Olier St, Dublin 2. The communication of clear and accurate information assists family members to cope with the admission of a loved one to the Intensive Care Unit. The need for information is compounded with difficulty in processing information. Information enables family members to create coping mechanisms that allow them to anticipate what may occur in the following stages of their loved one’s illness. Seven participants were invited to discuss their experience of visiting a loved one in the intensive care unit with particular regard to their informational needs during this time. Interviews were tape-recorded and transcribed with permission from participants. A synthesis approach to grounded theory analysis interpreted by Eaves (2001) was be utilised to form categories from the interview transcriptions. The findings suggest that family members report receiving fragmented, inconsistent information regarding their loved one. Issues such as waiting for information, searching for information, receiving inadequate information are highlighted. Family members describe needing to receive information regularly from doctors and nurse, however, the amount and type of information received varied and seemed to be largely dependent upon the primary nurse at the patient’s bedside. Information was acquired through formal and informal meetings with staff. Difficult accessing medical staff for patient information was raised and some families commented on the quality of information they received from medical staff. Family members respected practitioners that spoke frankly about the patient, but this information was not always clearly understood by some participants and required further clarification. Finally, recommendations are made to promote the development of therapeutic and supportive interventions in the delivery of family focused care in the intensive care unit. Reference Eaves Y.D. (2001) A synthesis technique for grounded theory data analysis. Journal of Advanced Nursing 35(5), 654-663. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z USING DELPHI METHODOLOGY TO INVESTIGATE WHAT IRISH MENTAL HEALTH NURSES CONSIDER TO BE THE CORE ELEMENTS OF THEIR NURSING PRACTICE AUTHORS: Ms Roisin Morris, MSc, Research Fellow, School of Nursing, Dublin City University Dr Padraig MacNeela, Psychology Lecturer, National University of Ireland, Galway Professor Anne Scott, Principal Investigator, Head of the School of Nursing, Dublin City University Professor Pearl Treacy, School of Nursing and Midwifery, University College Dublin Dr Abbey Hyde, Senior Lecturer, School of Nursing and Midwifery, University College Dublin Mr Jonathan Drennan, MSc, RPN, Lecturer, School of Nursing and Midwifery, University College Dublin. Ms Anne Byrne, MSC, RGN, Research Fellow, School of Nursing and Midwifery, University College Dublin. Mr Gerard Clinton, MSc, RGN, Lecturer, Research Assistant, School of Nursing, Dublin City University. Dr Michelle Butler, Lecturer, School of Nursing and Midwifery, University College Dublin. Ms Melissa Corbally, MSc, RGN, Lecturer, School of Nursing, Dublin City University. Ms Pamela Henry, MSc, RGN, Lecturer, School of Nursing, Dublin City University. Presenter Ms Roisin Morris, Research Fellow, School of Nursing, Dublin City University, Glasnevin, Dublin 9. In Ireland the idea of ‘making nursing visible’ has become an important issue in recent times. Clark (1999) notes that nursing is poorly understood and as a result, it is undervalued. Without full knowledge and understanding of what nurses do and how nursing activities and interventions impact on patient/client outcomes it is extremely difficult to evaluate the impact of nursing care on health care delivery as a whole. This study describes the use of a three round Delphi study to gain consensus agreement on the core elements of mental health nursing care in Ireland. The Delphi study consists of three rounds to enable consensus to be achieved from a sample of community and acute mental health nurses on the patient problems, nursing interventions, coordination of care activity and nursing outcomes that nurses agree to be core to their nursing work. Data was analysed using both quantitative and qualitative research techniques. Overall, the results of this study identified a number of items that are emerging as the core elements of mental health nursing in Ireland. This research was conducted as part of a larger research programme to develop an Irish Nursing Minimum Data Set and to investigate the nature of clinical judgement and decision-making among nurses in Ireland. References Clark J., (1999), A language for nursing, Nursing Standard 13(31) pp 42-47 School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z INNOVATIVE USE OF COMPUTER ASSISSTED ASSESSMENT (CAA) IN NURSE/MIDWIFERY EDUCATION Elaine Mowatt, M Ed, RGN (Lecturer); Dave Adams MSc, RGN, RMN (Lecturer); Dr Winifred Eboh PhD, BSc, RM, RGN (Lecturer); Neil Johnson MSc, RGN (Lecturer); Dr Sheelagh Martindale PhD, MSc, RGN (Lecturer). Address: The Robert Gordon University School of Nursing and Midwifery Faculty of Health and Social Care Garthdee Campus Garthdee Road ABERDEEN AB10 7QG A new module assessment strategy for second year (stage two) pre-registration nursing and midwifery students has been developed. It is related to the ‘Research and Evidence-based Practice’ module. Previously students were assessed on a 2500 word written semi-structured essay. During the redevelopment of the pre-registration nursing course, the research module was scheduled to run at the same time as two other modules. Looking at the assessment strategies of these other two modules, it was agreed that in fairness to the students, another written assessment was not an option. It was also highlighted that with a module team of five lecturers and up to 300 students, the marking of written assessments was unfair to the students as the quality of the marking could vary within and between lecturers due to tiredness and fatigue. The module team decided to provide the students with an innovative assessment strategy using Computer Assisted Assessment (CAA) to offer variety for the students during their theoretical semester. It was also considered that the type of subject matter within the module was theoretical and lent itself to this form of assessment. CAA can offer more to the student than purely multiple-choice questions suitable for assessing lower cognitive domain (Bull J, 2004). Stage two students are expected to demonstrate knowledge and understanding of the subject, but should also be showing insights into higher cognitive learning skills such as analysis, synthesis, evaluation, problem solving according to Blooms Taxonomy (Krathwohl D, 1971). This paper will introduce the CAA format, the pragmatics of questionnaire development and transfer of this data into the computer programme. This was particularly challenging to the module team who had never used this assessment strategy before posing a steep learning curve. The module team’s presentation will hopefully act as a catalyst for more innovative assessment of nursing students within select areas of higher education. References: Bull J, 2004. Blueprint for computer-assisted assessment. London; Routledge Falmer. Krathwohl D, 1971. Taxonomy of educational objectives: the classification of educational goals. Handbook 2 – Affective Domain. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z FIRST TIME MOTHERS EXPERIENCES OF CARING FOR THEIR NEW BABY Author: Kathryn Muldoon Midwifery Tutor - RGN, RM, BNS, RNT, MSc PHC School of Midwifery Coombe Women’s Hospital Dolphins Barn, Dublin 8 Abstract Aims: The overall aim of this study was to explore first time mothers’ experiences of caring for their new baby. and to identify areas for improvement that could enhance their experience. Background: The study was undertaken because there is limited information on mothers’ experiences of caring for their baby within an Irish context. Due to the current change in family structure many women expecting their first baby have never cared for a newborn infant. This results in fewer mothers benefiting from an apprenticeship for motherhood. Therefore it was thought necessary to explore the experiences of these women. Methodology: A descriptive phenomenological approach was used to conduct the study. Data was analysed using Colaizzi’s framework. Eight first time mothers were interviewed in their own homes six weeks after the delivery of their baby. Findings: The transition to motherhood is challenging and difficult and the women had the most difficulty in the early days after leaving hospital. It was also evident that it is difficult to prepare for the reality of caring for a new baby. Infant feeding posed many challenges for the women, with mothers who artificially fed their babies experiencing the greatest difficulties. The importance of support from a variety of sources was also a significant finding in this study. Conclusion: It is important that midwives provide accurate, adequate, factual and realistic information to women about the postpartum period. Women may need more than one visit from the public health nurse during the early transition period. Mothers who are bottle feeding their babies must be provided with the necessary knowledge and skills in order to feed their babies safely. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z SEXUALITY AND RENAL DISEASE: NEVER THE TWAIN SHALL MEET Fiona Murphy Lecturer in Nursing RGN, RNT, Dip Research, Dip Prof Stud, BSc (Hons) Health Stud, BSc (Hons) Renal Nurs, P.G.Dip Adv. Nurs. Scie, P.G.Dip C.H.Scie.Ed, MSc. School of Nursing & Midwifery Studies The University of Dublin, Trinity College 24 D’Olier Street Dublin 2. Phone: + 00353 1 608 3108 Email: [email protected] Abstract Sexuality can be particularly difficult to address within nursing. Everyday nursing practice involves intimate contact with patients’ bodies, emotions, relationships and lives in general. It brings together the professional and the personal in a delicate interface (White, 2002). Sexuality is not entirely about sexual function but includes the way one feels about oneself, it includes self-esteem, sexual self-esteem, body image and how one is perceived by others (Sheils, 2003). Yet the majority of the literature pertaining to renal patients’ sexuality addresses this area from a purely sexual dysfunction perspective. There is a paucity of literature concerning how renal patients feel about issues surrounding their sexuality whilst living with this chronic illness. Sexual problems can exist for patients during the pre-dialysis stage through dialysis and even after transplantation. However Mahon (2003) identifies that sexuality is one such area that many staff will avoid discussing wherever possible. Patients prefer health care professionals to initiate a discussion about sexual concerns, but many nurses expect patients to do this. When no one introduces the topic of sexuality, patients are often left to resolve sexual concerns alone (Waterhouse & Metcalfe, 1991). Nurses must be educationally and emotionally prepared and feel secure in their own sexuality in order to facilitate open communications with patients (Kralik, Koch & Telford, 2001).This paper aims to explore the literature surrounding sexuality within renal disease and to identify areas whereby renal nurses can assist patients and their partners to cope with this important issue. References Kralik, D., Koch, T., Telford, K. (2001) Constructions of sexuality for midlife women living with chronic illness. Journal of Advanced Nursing. 35 (2): 180-187. Mahon, A. (2003) Sexuality and erectile dysfunction. In: Digwall, R. R. (ed) Towards a closer understanding. Lucerne: EDTNA/ERCA. Sheils, P. (2003) Sexuality and the older person. The World of Irish Nursing. September, 31-32. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z Waterhouse, J., Metcalfe, M. (1991) Attitudes toward nurses discussing sexual concerns with patients. Journal of Advanced Nursing. 16 (1): 1048-1054. White, I. (2002) Facilitating sexual expression: challenges for contemporary practice. In: Heath, H., White, I (eds) The Challenge of Sexuality in Health Care. Oxford: Blackwell Science. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z GROWTH, BODY COMPOSITION AND PUBERTAL DEVELOPMENT IN CHILDREN AND ADOLESCENTS WITH DOWN SYNDROME & NEW DS SPECIFIC GROWTH CHARTS UK AND IRELAND Joan Murphy1, Lewis J1, Philip M1, S Macken, Roche EF1, Hoey HMCV1 1 Department of Paediatrics, University of Dublin, Trinity College, The National Children’s Hospital, AMNCH, Tallaght, Dublin 24. 2 The Children’s University Hospital, Temple Street, Dublin 1. ABSTRACT Short stature is well recognised in Down syndrome (DS) (Cronk 1988, McCoy 1992). The pattern of growth and puberty in those with DS is poorly understood. In some, associated conditions, such as hypothyroidism (Karlsson 1998, Sharav 1988), sleep related upper airway obstruction (Stebbens 1991) or coeliac disease (George 1996, Jansson 1995) may contribute to short stature and must be promptly excluded to optimise their already compromised growth potential. Those with DS have an increased incidence of overweight and obesity (Chumlea 1981, Prasher 1995). Obesity is associated with significant adverse health outcomes. Aims: To assess growth and pubertal development in children and adolescents with DS in Ireland; compare with the general population and similar groups internationally; and assess the effect of cardiac disease. Methods: A cross-sectional study of 394 children with DS was undertaken in the Eastern Health Board Region. Height, weight and head circumference measurements were performed and clinical assessments of pubertal development were recorded. Results: Height and head circumference were 2 standard deviations (SD) below the mean of the general population but median weight was similar. Body mass index was greater than the 97th percentile in 31% of those over 10 years of age. Mean age of menarche was earlier than the general population. Associated cardiac disease had no effect on height. Conclusion: Children with DS are shorter, have a smaller head circumference but similar weight to the general Irish population indicating a significantly greater body mass index (BMI). Monitoring growth requires DS specific growth charts and targeted weight management programmes. Puberty requires early anticipation, child and parental education and support. References 1. Cronk C, Crocker A, Pueschel S, Shea A, Zackai E, Pickens G, Reed RB (1988). Growth Charts for Children with Down Syndrome: 1 Month to 18 Years of Age. Pediatrics, 81: 102-110. 2. George EK, Mearin ML, Bouquet J, von Blomberg BME, et al (1996). High frequency of celiac disease in Down syndrome. J. Pediatr, 128: 555-57. 3. Jansson J, Johansson C (1995). Down syndrome and celiac disease. J Ped Gastroenterology and Nutrition. 21: 443-445. 4. Karlsson B, Gustafsson J, Hedov G, et al (1998). Thyroid dysfunction in Down's syndrome: relation to age and thyroid autoimmunity. Arch Dis Child, 79: 242-5. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z 5. McCoy EE (1992). Growth Patterns in Down’s Syndrome. In: Down Syndrome: Advances in Medical Care, Ed. Lott IT, McCoy EE, Wiley-Liss, Inc. New York ISBN 0471561843:78-82. 6. Sharav T, Collins RM, Baab PJ (1988). Growth studies in infants and children with Down’s Syndrome and elevated levels of thyrotropin. AJDC, 142. 7. Stebbens VA, Dennis J, Samuels MP, Croft CB, Southall DP (1991). Sleep related upper airway obstruction in a cohort with Down’s syndrome. Arch Dis Child, 66: 1333-1338. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z WOMEN’S EXPERIENCES OF MATERNITY CARE IN IRELAND: AN OPPORTUNITY FOR MIDWIFERY-LED CARE? Jo Murphy-Lawless BA, MA, PhD Lecturer in Sociology Cecily M. Begley RGN, RM, RNT, FFNRCSI, MA, MSc, PhD, FTCD Professor of Nursing and Midwifery/Director Declan Devane RM, RGN, RNT, DipHE, BSc(Hons), PgDip(Stats), MSc Doctoral Student/Lecturer in Midwifery School of Nursing and Midwifery The University of Dublin, Trinity College 24, D’Olier St. Dublin 2, Ireland. Tel: 353 1 6083979, Fax: 353 1 6083001 Literature review Women’s experiences of childbirth and the structures of support that surround them receive relatively little attention in the Irish media and press. Childbirth appears to be seen as a ‘women’s issue’, and becomes of concern usually only when there are perceived problems of securing ‘safety’ and ‘choice.’ These issues of safety and choice are themselves embedded in the medicalisation of birth and the rising rates of intervention that have accompanied it (Devane and Begley 2004, Devane et al., in press). Over the past twenty-five years, numerous studies have shown that women are apt to accept the maternity services provided to them (Oakley 1979, 1980, Macintyre 1984, Porter 1990, Kirkham and Stapleton 2004). Although some may quietly criticise aspects of care, they do not, in general, voice these criticisms with the health professionals caring for them at the time (Kirkham and Stapleton 2004, Edwards 2005). In 2000, two local maternity units in Monaghan and Dundalk, in the North-Eastern region of the Health Services Executive (Republic of Ireland), were closed following a report on maternity services in that area (Condon 2000). Women in these localities now had to travel much further to attend for antenatal and intrapartum care at one or other of the two remaining units in the region, in Cavan and Drogheda. The adverse public reaction to the closure of the units was so great that a new expert group was established, which recommended the introduction of pilot midwifery-led units in the area (Kinder 2001). As these units, and the models of care therein, represent a considerable deviation from the standard consultant-led maternity services, an exploratory study was conducted to determine the views held by women of the current organisation of maternity care. Aim To ascertain women’s views of maternity care in the then North Eastern Health Board region of the Republic of Ireland prior to the implementation of pilot midwifery-led units. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z Methods As there was no previous work carried out on women’s views in this area, a qualitative design was chosen to explore women’s and midwives’ views of maternity care in their region. To explore women’s views, twenty-seven women were interviewed. The majority of women were accessed either through the maternity services managers in the two maternity units in Cavan and Drogheda, who also gave permission for the study to be conducted, or through local groups who were campaigning to retain maternity services in Monaghan and Dundalk. One woman was contacted through the input of an independent midwife. A brief outline of the proposed research was given to all women, who could then ask questions of the researcher, following which their consent was requested. Participants were informed that they could withdraw their participation at any time and that their involvement in the study would be kept confidential. All interviews were held between March 2002 and June 2002. Seven unstructured individual interviews were held, one with a woman who had given birth in hospital and at home. The remaining twenty women were interviewed in four audio-taped focus groups. Two of these group interviews were with women in Monaghan and Dundalk who were involved in the campaign to maintain consultant-led maternity services in those areas. All data were kept strictly confidential, using identifying letters for participants. Data analysis The transcriptions of the taped interviews were combined with detailed field notes from the individual interviews and data were analysed, using ‘grounded theorizing’ (Glaser and Strauss 1967) and ‘progressive focussing’ (Hammersley and Atkinson 1983: 175). Three main themes emerged, entitled: “Midwifery support,” “Left all alone, nobody called” and “Midwifery-led care”. Findings and Discussion “Midwifery support” The data showed that women accepted and were uncritical of many features of existing maternity care and there was very little critique of the routines and interventions of the medical model. It was clear that when women felt both cared for and listened to they reported these instances as positive experiences, and midwives were very often mentioned in this context: Fine, good, I had the same midwife more or less, and there was a student midwife with me all the time, and the midwife would come and go, but I was happy with that… I could not speak more highly of the midwives that were there. I would place my full trust in them. However, a lack of continuity of care was obvious in many other statements from women who attended the larger maternity hospitals in the area. Continuity of care is promoted as a basic principle of good maternity care and is suggested to result in improved outcomes and greater maternal satisfaction (Wagner 1994). The women who had attended the smaller maternity units, now closed, spoke with pleasure of how the midwives knew them from successive births: School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z I had been in about six weeks ago, with a kidney infection, and well I knew all the nurses from before, and they’d all come and say “I know your face” and that makes you feel “God out of everybody, she remembers me” you know… Here you would have a core group week in and week out and they deliver your baby. It’s great because you know them intimately, as they know you! It is lovely and it adds to the security and the comfort and the general well being, everything. You can’t replace that. Eventually when I did get into the labour ward the obstetrician came into me and said ‘You are only 3cm’ or whatever it was, and said I would have a while to go yet. The nurse said “No, no she won’t, I know this girl from before and she’s going to have the baby very, very quick”. And only that she stood there and made the point very clear, he wouldn’t have believed how quickly she’d be born and in 10 min she was born. Had they not been there I don’t know what would have happened. When complications arose during pregnancy or labour, midwives were described as having been of tremendous support to the women: To me, if you’ve somebody running round you and making you excited and saying “Come on, you have to do this, you have to do that” I’ll tell you, you wouldn’t be thinking about coming back or even having another kid, for that matter. If they bring you along nicely…..there’s a right and a wrong way of doing it, so personally speaking, I think a lot of credit has to go to the girls on the team here. I loved the lassies here, they were all brilliant. With my first baby, I was lucky the hospital was here at the time because they thought it was an ectopic pregnancy I had. I was haemorrhaging and I was very sick and only for them I wouldn’t have got through what I got through. Nine months in and out of hospital……They are more than just nurses, they are friends. These are incomplete and sometimes conflicting opinions; the women saw midwives as doing superb work in terms of supporting them, but, in general, they spoke of them as “nurses” and they did not see how the present structures governing maternity care hindered midwives from more effective working. For example, there was little appreciation or understanding by the women that support from midwives could assist them to have less painful and more effectual labours. In describing their labours and the pain involved, most of these women thought first of drugs that over-ride the body’s natural functions in labour, rather than using midwifery and lay support to work with their contractions: I’d like the epidural to be there, if it’s a slow procedure, you know, just to have it there. With me I found the back, now, when I came into hospital nearing labour, the back was really troubling me, so I had use of the TENS machine. And I found that was great when I got down to the delivery room and I had the gas, School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z and…..when I asked about the epidural, just not knowing what’s ahead of you and keeping your options open, it was refused because of the possibility of me having an infection perhaps, and not starting to interfere with the spine or whatever, you know. But thankfully I didn’t need it and everything went okay. But this time round I would like to have my options available to me. There appeared to be a lack of awareness on women’s parts about the role that support during labour plays (Hodnett et al 2003), along with aspects such as adopting a vertical position (Gupta & Hofmeyr 2003) or the use of water (Cluett et al 2004), in helping women to have shorter, less painful and more confident labours. “Left all alone, nobody called” In comparison to the positive statements made regarding the care they received in labour and during the antenatal period, some women voiced concern about the perceived lack of support they experienced in the immediate postnatal period: We need somebody to talk to us. You don’t like interrupting a nurse, you know, they’re up to their eyes. After I had the twins I was very down, I don’t know, maybe it was going to be different than the first child, anyway, I was saying to myself “was this normal?” And I had nobody to talk to and nobody was coming into the room. Nobody came in. In particular, help with breast-feeding was thought to be insufficient, even in the immediate postnatal days spent in the hospital: The aftercare that is happening in the centralised hospitals at the minute, breastfeeding etc., what numbers are breastfeeding there? Are they getting the attention they should? That would be one of my thoughts, a first time mother coming into hospital, it is traumatic, and being left to leave in a day or two- with breastfeeding you do need help with it. …..are they really getting anything? And then, you know, you’re tempted anyway to use the bottle. The midwives were described as “too busy” to assist women to breastfeed their babies: …that woman stopped trying to breastfeed and gave the baby a bottle to suck…..it wasn’t the nurses’ fault, they just can’t cater for it. Now if that woman had had help for another 24 hours, maybe she wouldn’t have given up. Difficulty with learning the particular skills related to breast-feeding in the immediate post-natal period (Colin & Scott 2002) and the importance of appropriate support to minimise the cessation of breastfeeding (Kronborg & Vaeth 2004) are important considerations in the provision of effective postnatal care. Close follow-up and support in the first few days at home could help increase breastfeeding initiation and continuation rates, but such dedicated expenditure of professional’s time is not feasible in Ireland, where public health nurses have increasing numbers of newly- School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z discharged patients and elderly people to care for in addition to visiting new mothers and babies (Begley et al 2004). This gap in professional services is filled for some women by La Leche League, a lay support group who provide advice on breastfeeding to women in the community. Hospitals in Ireland are not, at present, funded to provide a national, dedicated midwifery service in the community. This deficiency was noted 14 years ago (Carroll 1991), and little appears to have changed: A lot of our issues are not really in-hospital care, it’s pre- or after-, reassurance. Organised lay support has been used in Ireland to great effect by means of the ‘Community Mothers’ system. In this scheme experienced mothers, who undergo a short education progr, provide advice and support to first time mothers in their area; however, this service is only available in some areas. Midwifery-led units The women from Monaghan and Dundalk, in particular, spoke about midwifery-led units and their potential role in local maternity services in the future. There was great concern about declining levels of care following the closure of the two small maternity units as women now had to travel greater distances and perceived themselves as having received less individualised care: When I was in hospital last time in (a small maternity unit, now closed) and there was a woman in the bed beside me who was trying and trying [to breastfeed] but the baby just kept crying. Now the midwives were able to come in and sit with her and help her and that woman went home and was able to continue breastfeeding. Then when I was in (a large maternity unit) just now the same situation happened with a woman in the bed beside me. The baby was roaring the place down but the nurses did not physically have the time to sit down with her…. Following the closure of the two small units in the area, the two larger maternity units naturally had increased pressure on space and staff, and this had been noted by the women: The other angle on it is that you go to (one of the large maternity units), you have your baby and it’s “Bye, see ya” Shipped out straight away, and what about their re-admission rate? The only thing is that, do they have the time to spend with you? You’re always thinking, “They’ve somebody else to see”, because they will tell you that they are overdone as well, they’re being dragged everywhere, you know. Some women spoke of their concern regarding safety in a midwifery-led unit where obstetricians would not be involved routinely. These concerns are similar to those expressed by some midwives in the area also (Begley et al 2005). It will take an enormous effort of careful education for women to understand the concept of midwifery-led care and the evidence base that supports it as a legitimate and important model of maternity care. Women need to be enabled to develop confidence School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z in the belief that midwifery-led care can be a safe option for the majority of women, particularly as they are used to the Irish system of maternity care, which is one of the most medicalised in the world (Wagner 2001, Kitzinger 2005). Johanson et al (2002) propose introducing a philosophy of care that cherishes expertise in supporting normal vaginal birth, midwifery skills, emotional support, continuity of care and care in the community, as a means of counteracting many of the concerns that now pervade childbirth systems. Some excellent leaflets have been produced that present evidencebased care with the purpose of encouraging informed choice (MIDIRS 1999a, 1999b), but despite distribution by midwifery staff with help given to women on how to use them, there were ineffective in promoting women’s informed choice (O’Cathain et al 2002). Conclusion It is clear from this study that these women appreciated the midwives’ care and attention, while not perhaps fully comprehending their role. They appreciated continuity of care, but noted that it very often did not happen within the context of the present system of care. They derived tremendous support from midwives, particularly during labour and birth; however, such support was not as obvious during the postnatal period, particularly in relation to breastfeeding and advice on baby issues. In relation to midwifery-led care it was apparent that these women did not fully comprehend the complexities of the midwife’s role or the opportunities made available by the setting up of midwife-led units. The apprehension concerning safety issues in childbirth was apparent and the dependence upon obstetricians as the main care providers appeared to be strong. The data presented here bears out once again Oakley’s most critical observation from more than two decades ago: women’s engagement with pregnancy and birth does not end at the moment of birth, but is a life-long undertaking (Oakley 1980). As Kennedy has consistently argued (Kennedy 1997, 1998, in press), we need coherent long-term maternal policies dealing with health and social support that reflect the complexity of the many tasks women carry out as mothers. With those in place, the change in Irish maternity services required to respond to the findings of this study will happen if midwives develop a belief in themselves and their profession, feel confident in their practice and are willing and facilitated to practise autonomously. The phased introduction of midwifery-led units will provide an option of care that a proportion of women are requesting, and will provide enhanced opportunities for midwives to fulfil their role. Acknowledgements We are grateful to the women in the Health Services Executive-North Eastern Area (HSE-NE) who gave so generously of their time in discussing their perceptions of current maternity service provision, and everyone who assisted with access for interviews. We are grateful for the support of staff in the region and the HSE-NE Area, who are funding Professor Cecily Begley and Declan Devane to evaluate the pilot midwifery-led units. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z References Begley C. M. et al (2004) A Study of the Role and Workload of the Public Health Nurse in the Galway Community Care Area Unpublished report. Dublin: School of Nursing and Midwifery Studies, Trinity College, Dublin. Begley C.M., Lawless J., & Devane D. (2005, 25th-28th July) Meeting the needs of childbearing women in Ireland? Midwives' views of maternity care. Paper presented at the 27th Congress of the International Confederation of Midwives, Brisbane. Carroll M. (1991) The mother at home during the early post-natal period. Is the midwife's care in the home of benefit? An experimental study. Unpublished BNS dissertation, Dublin: University College Dublin. Colin W.B., Scott J.A. (2002) Breastfeeding: reasons for starting, reasons for stopping and problems along the way. Breastfeed Rev, 10(2): p. 13-9. Cluett E R, Nikodem VC, McCandlish RE, Burns EE. (2004) Immersion in water in pregnancy, labour and birth. The Cochrane Database of Systematic Reviews, Issue 1. Art. No.: CD000111. DOI: 10.1002/14651858.CD000111.pub2. Condon, D. (2000) Report of the Review Group on Maternity Services in the North Eastern Health Board. Kells: North Eastern Health Board. Devane D., Begley C. M. (2004) Childbirth: how safe is safe enough? British Journal of Midwifery, 12(7), 416-417. Devane D., Murphy-Lawless J., Begley C. M. Childbirth Policies and Practices in Ireland and the Journey towards Midwifery-led Care Midwifery (in press). Edwards N. (2005) Birthing Autonomy: women’s experiences of planning home births. Routledge, London. Glaser B. and Strauss A. (1967) The Discovery of Grounded Theory. Chicago, Ill.: Aldine. Hammersley M. and Atkinson P. (1983) Ethnography: Principles and Practice London: Routledge. Gupta JK, Hofmeyr GJ. (2003) Position in the second stage of labour for women without epidural anaesthesia. The Cochrane Database of Systematic Reviews, Issue 3. Art. No.: CD002006. DOI: 10.1002/14651858.CD002006.pub2. Hodnett ED, Gates S, Hofmeyr G J, Sakala C. (2003) Continuous support for women during childbirth. The Cochrane Database of Systematic Reviews, Issue 3. Art. No.: CD003766. DOI: 10.1002/14651858.CD003766. Johanson R., Newburn M., & Macfarlane A. (2002) Has the medicalisation of childbirth gone too far? British Medical Journal 324, 892-895 School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z Kennedy P. (1997) A Comparative Study of Maternity Entitlements in Ireland and Northern Ireland. In A. Byrne and M. Leonard, M. (eds.) Women and Irish Society: a Sociological Reader. Belfast: Beyond the Pale. Kennedy P. (1998) Between the Lines: Mother and Infant Care in Ireland. In Returning Birth to Women: Challenging Policies and Practices. Dublin: Centre for Women’s Studies/Women’s Education Research and Resource Centre. Kennedy P. (in press) Maternity in Ireland: Health, Welfare, and Labour Market Policies. Dublin: The Liffey Press. Kinder P. (2001) Report of the Maternity Services Review Group. Kells: North Eastern Health Board. Kirkham M. and Stapleton H. (2004) The culture of the maternity services in Wales and England as a barrier to informed choice. In M. Kirkham (ed.) Informed Choice in Maternity Care. London: Palgrave, pp. 117-145. Kitzinger S. (2005) The Politics of Birth. Edinburgh: Elsevier. Kronborg H., Vaeth M. (2004) The influence of psychosocial factors on the duration of breastfeeding. Scand J Public Health, 32(3): p. 210-6. Macintyre S. (1984) Consumer reactions to antenatal services. In L. Zander and G. Chamberlain (eds.) Pregnancy Care for the 80s. London: Macmillan. MIDIRS and NHS Centre for Reviews and Dissemination (1999a) Place of Birth. Informed Choice for Professionals: National Electronic Library. MIDIRS and NHS Centre for Reviews and Dissemination (1999b) Epidurals. Informed Choice for Professionals: National Electronic Library. Oakley, A. Oakley, A. Blackwell. (1979) Becoming a Mother. London: Martin Robertson. (1980) Women Confined: towards a Sociology of Childbirth. Oxford: O'Cathain A., Walters S.J., Nicholl J.P., Thomas K.J., & Kirkham M. (2002) Use of evidence based leaflets to promote informed choice in maternity care: randomised controlled trial in everyday practice. British Medical Journal 324, 643. Porter, M. (1990) Professional-client relationships and women’s reproductive health care. In S. Cunningham-Burley and N. McKegany (eds.) Readings in Medical Sociology. London: Routledge. Wagner M. (1994) Pursuing the birth machine: the search for appropriate birth technology. ACE Graphics, Sevenoaks, Kent. Wagner M. (2001) Fish can't see water: the need to humanize birth. International Journal of Gynecology & Obstetrics 75: S25-S37. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z An Evaluation of Nurse Lecturer’s Perceptions of their Effectiveness in the Practice Setting: Some Preliminary Findings. Ms Freda Neill Clinical Skills Manager School of Nursing and Midwifery Trinity College Dublin 24 D’Olier St., Dublin 2. Ireland +353 1 6083704 [email protected] Ms Sylvia Huntley-Moore Director of Staff Education and Development School of Nursing and Midwifery Trinity College Dublin 24 D’Olier St., Dublin 2. Ireland +353 1 6083704 [email protected] Background The increasingly complex role of today’s nursing practitioners has been accompanied by demands on nurse educators to look at new ways to facilitate learning in the clinical area (Camiah 1996). Over the past decade nurse education internationally has undergone a period of major change. In the Irish arena the need for change was recognised by the Report of the Commission of Nursing (1998) which recommended that pre-registration nurse education should be fully integrated in the third level education sector and based on a four year degree programme, incorporating one year of employment, with structured clinical placement in the health service. The recommendation was fulfilled in 2002 with the commencement of undergraduate nurse education in universities and institutes of technology across the Republic. The profession of nursing is a combination of the academic and the practical, and needs to maintain effective integration of theory with practice. Where a gap exists between theory and practice, efforts should be taken for its reduction (Raferty 1996). In nurse education, clinical placements provide the student with opportunities to achieve learning outcomes which bridge this gap (An bord Altranais 2000). The richness of learning from clinical placements is widely recognised (Fretwell 1982, Ogier 1989). With this in mind clinical placements were introduced from year one of the TCD undergraduate Nurse education programme. The nurse lecturer occupies an important role in the clinical setting both in respect of students and clinical staff (Gerrish,1992). Thirty nurse lecturers from the TCD School of Nursing and Midwifery committed to this role from the commencement of the 2004-2005 academic year. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z The purpose of this study was to evaluate the perceived effectiveness of the nurse lecturers in the practice setting in relation to three key roles adapted from Gerrish (1992): 1. Providing educational support for practice-based staff 2. Teaching students 3. Facilitating evidence-based practice Aim: To evaluate Nurse Lecturers’ perceptions of their effectiveness in the practice setting. Objectives: 1. To explore the effectiveness of the support and training provided for nurse lecturers before they commenced teaching in the practice setting 2. To explore the extent of the educational support for practice-based staff provided by nurse lecturers. 3. To identify the scope of nurse lecturers’ teaching in the practice setting 4. To explore the extent to which nurse lecturers perceive they were able to promote research mindedness and facilitate evidence-based practice in the practice setting. 5. To identify key factors which are of particular relevance to the future development of the School’s role in teaching in the practice setting Research Method This evaluative study included both qualitative and quantitative components. A questionnaire comprised of mainly Likert -scale items with a small number of short answer questions was distributed to the sample group. The data was collected by the researchers and the software statistical package EXCEL was used to derive descriptive statistics. The qualitative data was analysed using a structured thematic approach. Some Preliminary Findings: • The importance of briefings and skills updating for Nurse lecturers prior to practice teaching • • • Opportunities to share research knowledge with practice-based staff were limited Nurse Lecturers appreciated the opportunity to get to know nursing students in the clinical setting Opportunities to facilitate evidence-based research with practice staff were limited References: An bord Altranais (2000) Requirements and Standards for Nurse Registration Education Programmes 2nd edition, Dublin, An bord Altranais. Camiah, S. (1996) The changing role and work of British tutors: a study within two demonstration Project 2000 districts. Journal of Advanced Nursing 23, 396 407. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z Fretwell, J. (1982) Ward Teaching and Learning. London RCN Gerrish, K. (1992) The nurse teacher’s role in the practice setting. Nurse Education Today 12, 227-232 Government of Ireland (1998) Report of the Commission on Nursing. Dublin: Stationery Office. Ogier, M (1898) Working and Learning Creating a Learning Environment in the Clinical Nursing Area. London, Scutari Press. Rafferty, A.M., Allock, N., Lathean, J. (1996) The theory/practice gap: taking issue with the issue. Journal of Advanced Nursing 23, 685 691. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z THE IMPACT OF HEALTH REFORM ON NURSE MANAGERS AND THEIR MANAGEMENT OF NURSING SERVICES: A STUDY OF THE AUSTRALIAN CONTEXT Stuart Newman RN, Int. Care Cert., BEd (Nursing), MHA Lecturer in Health Services Management and Director: International and Professional Relations Faculty of Nursing and Midwifery The University of Sydney Sydney 2006 Australia Telephone: +61 2 9351 0614 Fax: +61 2 9351 0679 Email: [email protected] ABSTRACT Several international studies have outlined the impact of health reforms on nursing as an occupation and nurses as individuals, however, the effects of these reforms on nurses who are responsible for managing nursing services has not been previously researched. This study was principally concerned with the impact of New South Wales (NSW) public sector health reforms on nurse managers and their management of nursing services. This research project was descriptive (statistically) and qualitative in design and sought to explore nurse managers’ experiences of the means by which they are expected to manage the delivery of health care services directly to patients as well as provide professional and clinical leadership in nursing, the issues that confront them and how or if they could resolve these in the current policy context. Participants were recruited from the membership of a professional organisation and two instruments were utilised for data collection. All participants had the opportunity to anonymously complete a 40-item questionnaire. Subsequently, 10 interviews were conducted with respondents who had more management experience and who volunteered to be interviewed. Data analysis included summary statistics to provide a demographic profile of the participants and interview data was analysed using standard qualitative techniques of identifying common themes (to the extent that these are consistent with the themes/sections of the questionnaire). These data were analysed with a focus on the narrative accounts, reflecting the interviewees’ experiences in nursing management and which were contextualised as life histories as managers. The preliminary findings show the health reform agenda has severely and negatively affected the ability of nurse managers to manage nursing services and as a result, their job satisfaction and commitment to the nursing profession are also affected. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z INTRODUCTION Health care systems are arguably one of the most significant public sector enterprises in developed countries (along with education) and have been specifically targeted for reform due to the increasing demand for health services based on, among others: (i) greater consumer knowledge and expectations; (ii) increasing problems surrounding equity and accessibility, particularly for disadvantaged/minority groups; (iii) the rapid expansion of health related technology and the associated costs; and, increasing life expectancy. These factors have lead economists to predict the level of health care consumed in developed countries will become financially unsustainable in the near future (Mooney & Scotton 1999:32). Within this context, governments are concerned with the increasing costs associated with sustaining public sector enterprises in the tradition of the welfare state, while at the same time face increasing public and political pressure to ensure the quality and safety of these public sector entities. As a result, the concept of reform has become a common feature of the political and economic landscape in developed countries and reflects fundamental concern for the increasing costs of health services and the limits on the amount of finance governments are prepared to or are able to allocate to health care (Bloom 2000:4). Critics and supporters of health sector reform have published extensively and the bulk of this literature has addressed the advantages, disadvantages and overall impact of technical and allocative (supply-side) reforms from social justice and economic perspectives (Cordery 1995, James 1997, Chen & Miroslav 1998, Marmor 1998 & Lumby 2001). Over the last decade, research and commentary on the impact of health reform on nurses and nursing as an occupation has also emerged. However the primary focus of this research has been the impact 1 on clinicians and clinical practice, in particular, debate surrounding the need for redefinition/restructuring of professional roles given the debate surrounding issues in relation to the international nursing recruitment and retention crisis (Shindul-Rothschild 1994, Dixon 1996, Solecki 1998, Corey-Lisle, Tarzian, Cohen & Trinkoff 1999, Hewison 1999, Bullock 2001, Fletcher 2001, Chan & Morrison 2002, Newman 2003 and Newman & Lawler 2005). Various authors have also reported on the experience of nurse managers in the changing health care systems in New Zealand, Canada, the United States of America and Hong Kong (Wong 1998a, Wong 1998b, Proenca 1999, McNeese-Smith 2001, Newhouse & Dang 2001 and Franco, Bennett & Kanfer 2002). However, the greatest volume of research in and around this area has focused on reforms within the British National Health Service (Currie 1997, Willmott 1997, Gould, Kelly & Maidwell 2001, Bolton 2003, Ewens 2003 and Merali 2003). The underlying theme(s) of this research has been the impact of reform on the role of nurse managers, mainly regarding the transition of the nurse manager role (from charge nurse-tonurse manager), and the accompanying increased financial and managerial accountabilities characteristic of the managerial wisdom. In this sense, the literature has focused on the need for realignment of the role of nurse managers and recommendations and strategies to achieve this realignment are prescribed from the perspective of facilitating, enabling and empowering nurse managers to meet the demands placed on them by contemporary health care organisational activity. However, these recommendations and strategies also represent the covert nature of managerialist campaigns to realign the role of nurse managers to better fit with the reform agenda and subsequently the requirements of organisations in the NPM context. There is a lack of focus within the literature on the quality of patient care and human resource responsibilities, which characterised the pre-reform charge nurse role. 1 . The terms clinician refers to a range of nursing position descriptors or titles, depending on the structure of the nursing workforce in various countries. For example, nursing structures and hence position titles differ between the United States, Great Britain, Canada, New Zealand and Australia. In the Australian context, and in the context of this study, the term clinician refers to registered nurses. In NSW, registered nurses are required to have completed a recognised education program leading to registration with the Nurses and Midwives Board of NSW. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z In this sense, the literature is typical of the historically prescriptive nature of management research and literature, which has attracted mounting criticism because of inhered functionalism. Darmer (2000) argues the foremost problem with management literature is that it regards management as a contingency-variable or situational factor in the effectiveness of organisations because the management skills of managers are considered the single most important factor in whether or not organisations are successful. Consequently, the principal focus of management research and theory, and more recently NPM theory, has been to identify what constitutes effective management. The inherent functionalism in this framework epitomises the neo-positivistic paradigm through its assumptions about the rationality of the world and people and its attempts to identify truths about management practice and “what managers ought to do to make organisations [and people] effective” (Darmer 2000:341). Therefore, the current management constructs in and around managing nursing services are written about as if they are self-evident. The dominance of the neo-positivist paradigm in management research and theory is problematic for gaining an understanding of the experiences of managers and how they construct their management practice. From the perspective of health reform and the impact on nurse managers, the neo-positivist paradigm is problematic for gaining understanding about the experiences of nurse managers in the context of reform and how reforms have affected and changed their role requirements and current activities in the management of nursing services. Darmer argues for a more “constructivistic” approach to management research (2000:347). Constructivistic management research is epistemologically subjective and in direct contrast to the functionalistic approach. It is not concerned with the identification of truths but with human reality and how it is constantly being constructed and developed in response to experience. The constructivistic approach is premised on the concept that managers do not act rationally but rather, their actions (and inactions) are subjective and in accordance with their reality (Darmer 2000:347). In this sense, it is the manager’s experience and hence perception of reality that determines their decisions and actions based on “highly filtered, personalized, idiosyncratic understandings of the their situations” or the environments and policy contexts in which they are expected to manage (Finkelstein & Hambrick 1996:75). The design for this study emerged from concern over the complex set of relationships that has developed between the Australian health reform agenda, nurse managers and management practice as it is conceptualised and theorised in the new public management (NPM) framework. Nurse managers are fundamental to the professional and political presence of nursing in health care organisations and central to the operational activities of health services in the Australian health care system. However, there is a lack of consideration of how this group of highly skilled and knowledgeable professionals has experienced health reforms and how health reforms have impacted on their management of nursing services and what this means to and for them. Equally there is a lack of understanding of nurse managers’ experiences of the means by which they are expected to manage the delivery of health care services directly to patients as well as provide professional and clinical leadership in nursing, the issues that confront them and how or if they can resolve these in the current policy context driving the reform agenda. Additionally, this project addresses an underlying if not central dynamic in the current workforce crisis in western nursing. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z THE STUDY Research Purpose and Questions The purpose of the study was to achieve three things: (i) gather in-depth information about nurse managers’ experiences of health reform and the means by which they are now expected to manage the delivery of safe health care services directly to patients as well as provide professional and clinical leadership in nursing; (ii) compose a detailed information base about the professional and management issues that confront nurse managers and how or if they can resolve these issues in the context of current health policy under the reform agenda; and, (iii) to obtain a detailed demographic and occupational profile of the nurse manager workforce in NSW. Data Collection Data collection for this study utilised a reflective questionnaire and structured interviews. A 40-item questionnaire was developed to obtain data in five key areas: (i) participants’ biographical data and relevant professional history; (ii) participants’ current management practice(s); (iii) the key elements of managing nursing services; (iv) the participants’ understanding of health care reform; and (v) the impact of reform on the participants’ management of nursing services. The use of a questionnaire provided the opportunity to profile the participants in much the same way as Duffield profiled nursing unit managers in NSW in 1989 (see Duffield 1992) and in 1999 (see Duffield, Moran, Beutel, Bunt, Thornton, Wills, Cahill & Franks 2001). These are the only studies to date profiling nursing unit managers in NSW and there has been no similar study of nurse managers. However, Rawson (1988) provided a profile a Directors of Nursing as part of a larger study of the executive triumvirate (Chief Executive Officer [CEO], the Director of Medical Services [DMS] and the Director of Nursing [DON]) of Australian hospitals. Rawson’s study is of limited value to this study because it only provided a comparative skills profile of the executive triumvirate and only targeted Directors of Nursing in hospitals of 200 beds or more. Given the lack of studies profiling nurse managers, some of the questions in the questionnaire in this study were used in the same or similar format to those used by Duffield (1992) and Duffield et al. (2001) to provide a foundational profile of nurse managers. The questionnaire consisted of a series of questions requiring a rated response (using a Likert scale of 1-5) and open-ended questions. The design and specific sequencing of the questionnaire aimed to move participants through their accounts of their relevant professional background, management experience and practices, and ultimately their experiences of health reforms in the same way as one would move through or contextualise a life history. This process was ultimately to support analysis of questionnaire and interview data, focusing on these narrative accounts, reflecting the interviewees’ experiences in nursing management and contextualising these experiences as life histories as nurse managers. The second stage of data collection for this study utilised structured interviews from a small subset of participants (N = 10) who completed the questionnaire and who subsequently volunteered to be interviewed. The interview was used to explore in more detail individual participant’s answers to the questionnaire as well as exploring more open narratives about their experiences as nurse managers. This provided a method of gaining more narrative or deeper data, particularly in relation to their experiences of health reforms and the impact on their management of nursing services. Because the interviews were designed to seek more narrative or deeper data and expand on their answers to the questionnaire, each participant was asked a series of pre-established questions. While the themes of the questions followed the section structure of the questionnaire, the precise questions for each participant varied according to their questionnaire responses and to a certain extent, their responses to questions during the School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z interview. In this way the interviews were structured, however, the intention was not to limit the variation in response, as one would do in the purest sense of a structured interview (Fontana & Fey 2000:649) but rather have a scope for gathering wider experiential data. Recruitment of Participants Participants for this study were recruited using the membership database of The Institute of 2 Nursing Executives Incorporated (INE) . The decision to use the membership of the INE offered significant advantages to the recruitment of participants for this study because of the comprehensive nature of the membership. These advantages included: (i) representation from diverse management positions; (ii) a group with a wide range of nursing and nursing management experience; and, (iii) representation from the multiple genres of nursing management, including acute care, aged care, community and mental health. 216 questionnaires were mailed and subsequent to mailing the questionnaire, 10 nurse managers who were not members of the INE contacted the researcher requesting to participate in the study and questionnaires were mailed to them. Following the return of completed questionnaires, five criteria were used to exclude participants’ from inclusion in the study. These criteria were: (i) employees of private sector (for profit) organisations; (ii) employees of church and charitable organisations (with the 3 exception of schedule 3 organisations under the Health Services Act 1997) ; (iii) honorary 4 members and fellows of the INE , (iv) INE members or fellows not currently working in a management position; and, (iv) INE members or fellows not working in NSW. Thirty-five questionnaires were returned, representing a 15.5% response rate. Five respondents were excluded based on the exclusion criteria. Ten participants were selected from the total participants who volunteered to be interviewed (N = 17). Three criteria for selection for interview were developed in keeping with the purposes of the study and these were: (i) five or more years of management experience; (ii) that the interviewees should be representative of the multiple genres of nursing management, for example, acute care, aged care, community and mental health; and (iii) that interviewees should represent where possible the range of nurse manager positions as defined by the NSW Nurses (State) Award. Data Analysis 2 . The INE is a professional organisation for nurse managers. It provides a forum for all levels of nursing managers and senior clinicians to discuss and comment on matters relating to the profession of nursing, particularly nursing management issues. Current membership (or fellowship) of the INE was the single criterion for inclusion in the initial recruitment of participants for this study. Membership of the INE requires certain qualifications and experiences including: (i) current registration as a nurse; (ii) a tenured management position in nursing/health; and, (iii) a degree or diploma in management (or equivalent). In special circumstances, candidates who do not meet the membership criteria may be admitted to membership with Council approval because of their outstanding contribution to the nursing profession. Fellowship of the INE is conferred on members who, according to the Council, have made significant contribution to nursing management and the nursing profession. 3 . Schedule 3 organisations are classified as affiliated health organisations under the Health Services Act 1997 section 62 and replace the system of separate institutions and associated organisations recognised under Part 5AA and section 29B (1) of the Public Hospitals Act 1929. This schedule recognises not-for-profit, religious, charitable and non-government organisations that control hospitals, health organisations/services and health support services and contribute to the overall health system. Schedule 3 organisations / institutions are therefore treated as part of the NSW public health system. 4 . The Council of the INE confers honorary membership and fellowship of the INE on nurses, nurse managers and non-nurses who, according to the Council, have made significant contribution to nursing management and/or the nursing profession. Honorary members and fellows are not required to meet the same admission criteria as members and fellows. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z The demographics of the participants were analysed using summary statistics. Interview data were analysed using standard qualitative techniques of identifying common themes (to the extent that these were consistent with the themes/sections of the questionnaire), central concepts, differences, unique experiences and common experiences. These data were analysed with a focus on the narrative accounts, reflecting the interviewees’ experiences in nursing management and were contextualised as life histories as managers (Connelly & Clandinin 1990). FINDINGS Demographics From the demographic data the participants can be identified as a highly experienced and qualified group of nurse managers. The gender characteristics of the group reflect the broad gender division in nursing with 90% or participants female and 10% male, however, it is likely that while males are acknowledged as overrepresented in nursing management generally (in relation to the percentage of men in nursing) they are underrepresented in this group. All participants were in the age groups 40 and above and 96.7% of participants had greater than 15 years experience in nursing with 93.4% gaining their initial nursing qualification in a hospital-based training program. Additional clinical qualifications are held by 96.7% of the group, with the majority (33.3%) at degree level. However, 26.7% have additional clinical qualifications at post-basic certificate level and 23.3% at master’s level. Management qualifications are held by 83.3% of the participants: 60% at master’s level, 32% at degree level and 4% respectively at graduate certificate, diploma and graduate diploma level. All participants were currently working in management and the majority (86.7%) of participants have worked in management for longer than 6 years with 46.7% for longer than 15 years. The length of time in their current position ranged from 2-5 years (50%), 6-9 years (16.7%) to 10-15 years (13.3%) (16.7% did not respond to this item). No participant had worked in their current job longer than 15 years with only 1 (3.3%) had worked in their current position less than 2 years. The positions held by participants range from Nursing Unit Manager (Level 2) to Nurse 5 Manager (Grade 9) under the NSW Nurses (State) Award , with 53.3% at Nurse Manager (Level 5) and above. The majority of participants (70%) work in hospitals, with 6.7% respectively in rural health facilities/multipurpose centres and community health while only one participant worked in aged care. Four participants (13.3%) responded as ‘other’ and identified their positions as area-wide or area-sector positions. Of these four participants, three hold positions outside the NSW Nurses (State) Award structure: two under the Health Services Award and one under the Health Executive Service (previously the State Executive Service). In regard to their current position, 90% of the participants indicated budget responsibility ranging from less than AUD $1M (7.4%) to greater than AUD $20M (14.8%). Interview Data Themes emerging from the interview data included, among others: the concept of health reform and politics; change; the marginalisation of nurse managers; micromanagement; and, visibility and leadership. Health Reform and Politics 5 . Under the NSW Nurses (State) Award, nursing unit managers are classified in levels 1-3 and nurse managers in grades 1-9. The level to which a nursing unit manager is appointed or the grade to which a nurse manager is appointed is determined by the complexity of the position. The factors determining the level of appointment include (among others): bed numbers, adjusted daily average, staffing responsibility, budget responsibility and scope of the position (e.g. organisation or area wide). School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z Participants considered the general concept of health care reform positively with regard to managing health services ‘better’, in particular, managing services to meet the needs of the ageing population and redressing the imbalance between institutional and community services. In principle, participants considered the concept of reform to be “well intentioned” and based on the identified need to improve the quality of the health care system. In this sense, the public representation of reform was not challenged. However, participants were critical of the rhetoric surrounding health reform and the implementation of reform activities at “grass roots level” or “at the frontline” (terms used by many participants to distinguish between the decision-making arena and where the ‘business’ of the health care system takes place – that is, the provision of care). Finance and politics were identified as the principal drivers of the health reform agenda. Finance was considered foremost to the extent that “dollars are more important than the needs of the patient/client/family” and the “economic focus [is] overriding safety and quality”. Participants also expressed concerns over the speed with which financial decisions were made and implemented and this was attributed to the politics underpinning the reform agenda and subsequently political imperative surrounding reform initiatives – considered the other major principal force driving reform. The covert nature of political point scoring surrounding health care was a source of discomfort for participants, because changes are “implemented due to political influence” rather than on a “needs basis”. On the topic of politics and health reform, one participant recounted: [It] is about satisfying someone’s latest whims. That’s how I see a lot of the health reform that’s come through … often a whim of the Minister [for Health] … picks up on a report … his aid … picks up on something and insists on running with it … that’s where they go. I mean maybe if we listened to our clinicians more health reform would be much more proactive … and I know as a DON [Director of Nursing] you talk to your team … and they just say ‘look … you know what we should be doing … not this … we should be doing this’. And they make sense you know … practical, reality-based stuff from their experience. Change A second emergent theme was change, and while change was deemed necessary as part of meaningful reform activities, change in the current environment was considered by various participants to be “unpredictable and ad hoc” with no significant gains – “the more we change the more we stay the same”. To this degree, many of the changes surrounding reform were associated with “just moving the deckchairs”. Having said that, changes generally were viewed as underpinned by political point scoring or political imperative and basically seen to be the result of a “whim of the latest manager” or indeed the politicians themselves. As one participant stated: “the Minister [for Health] gets a major complaint about something and ‘we’re going to do this … or ‘we’re going to do that’!” To this end, participants’ regarded the concept of significant and meaningful change, as articulated by the reform discourse, to be an illusion. You know, if we keep going the way we’re going and just tinkering at the edges, which is really what we’re doing … I’m talking about tinkering at the edges but in fact we’ve probably made significant inroads into things like 23 hour wards, day of surgery admissions, tracking through the emergency departments, psychiatric emergency care centres, all of those sorts of things …[but they] are making us able to tread water at the moment. They’re not making us able to make enormous leaps and bounds as far as reform is concerned. Marginalisation of Nurse Managers School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z The third theme to emerge from the questionnaire and interview data was the marginalisation of nurse managers from decision-making and subsequently disempowerment within organisations and the health reform agenda generally. Marginalisation and disempowerment was seen to be due to a lack of professional consultation in regard to reform activities and a lack of understanding of how decisions were likely to impact on nurse managers and nursing services. The disquiet over the marginalisation of nurse managers was expressed in relation to the centrality of nurse managers to the operational activities of the health care system and while “nurse managers often highlight issues that need to be addressed, they [the issues] fall into the ‘too hard basket’ or the ‘too expensive options bracket”. According to one participant: nurse managers are very much marginalised; they’re not respected for their contribution. Whilst we might be respected from those below us I think as you move up the echelon I don’t think there’s that respect at all and I certainly don’t think from the very top that nurse managers are seen to make a contribution at all. The concept of marginalisation was reported as a consequence of the principal drivers of the reform agenda and participants expressed extreme concern over the “lack of nursing voice” and, to a certain extent a lack of respect for the nurse management positions. One participant observed that “we [nurses] are not wanted in setting agenda or guiding health care” which was particularly evidenced by the comment regarding “the infiltration of non-nurses into what were traditionally nursing management positions”, and subsequently the exclusion of nurse managers from decision-making processes. Another participant similarly described the situation, stating that: “nurse managers are being pretty well ignored if not run over in the whole process of reform”. Micromanagement Subsequent to the restructuring of the area health services in NSW, various participants expressed a high degree of apprehension over the ensuing level of micromanagement, or the extent to which they are being over-managed unnecessarily. While employee empowerment is a catch cry of the NPM framework, the level of micromanagement was perceived by participants as a response to economic pressures and a lack of trust in managers – “a huge lack of trust. They’re all out … and this seems very extreme but people are looking after their own backsides”. While participants acknowledged the high degree of micromanagement was, in some way, an attempt to improve performance across the area health services, there was also 6 acknowledgement that it was aimed at preventing mistakes made previously . One participant commented that “they’re not going to let that happen anywhere else or they’re going to put everything into place to try keep that from happening”. However, while such action was considered reasonable given the circumstances, the level of micromanagement was also considered a significant de-motivator, creating resentment and frustration because of its impact on what was perceived as their principle management functions – primarily the quality of nursing services and professional leadership. Participants reported micromanagement as evidenced by the proliferation of communication, both paperbased and electronic, which usually required a response either in the form of information or a statistical report. One participant highlighted the level micromanagement and its impact on managers saying: I think people are agitated about it … nobody likes to be managed like this … nobody likes to feel that they aren’t trusted or that their decisions aren’t trusted that you have to run them by everyone. I mean, we getting paid a good salary to 6 . This comment refers to incidents in the operating theatres at Canterbury Hospital and deaths at or following admission to Camden, Campbelltown and Liverpool hospitals. School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z make decisions and to wear the fallout but they aren’t going to allow us to fall. They’re going to make sure everything is run by them and that no decisions are made at facility level anymore. Visibility & Leadership The concept of leadership emerged as a key theme in the questionnaire and interview data and there was a range of responses regarding the importance of their visibility and leadership within their organisations. For example, one participant commented that visibility and leadership is: crucial, absolutely crucial. You’ve got to walk the talk and I know that’s a hackneyed phrase but I still I believe in it. You’ve got to get out there and you have to be visible, as much as you possibly can and that means going to ward meetings, having night duty meetings, just walking around. Leadership was also emphasised as central to the success of clinical care activities and according to one participant we should not. underestimate the absolute importance of the nurse unit manager or the nurse manager because where you see the sheer pockets of brilliance and where staff and patients have a great time and they have great outcomes … then you can almost guarantee that it’s because of the leader. The majority of participants emphasised the increasing difficulty in maintaining their leadership function given the escalating requirements of their role. Essentially, participants attributed these increased requirements to political imperatives and the micromanagement activities which are increasingly characteristic of the administration of health services. The Department [of Health] has imposed a tremendous amount of reporting on the area who has in turn imposed that upon the facilities, so I have to report on a daily basis on the number of beds that I have opened and who’s occupying those beds. [The] same thing with nursing staffing, vacancies, weekly reports [and] waiting lists. Reporting has become a tremendous and onerous sort of job. There are for example 16 audits associated with the waiting lists that are done every month. There’s a weekly report where this clerk has to count the number of people in each specialty on each waiting list and it just goes on and on and on. So probably, 50% of my time is suddenly spent doing reports and justifying our business. In a similar comment, another participant explained increased requirements as: responding to Ministerials, responding to complaints, responding to urgent crap that comes from the system [health system] … having to deal with crises … usually bed management crises. You [expect those sorts of things] but sometimes they can consume your whole day and your whole week and your weekend and your after hours because you’re on call. Given the increasing pressures and difficulties, participants also commented on the type of visibility they are able to maintain and in these instances, it was the ‘wrong’ type. With reference to dealing with crises, visibility was often related to “fixing problems” or dealing with difficult staff. As a result, participants acknowledge their visibility was perceived negatively as opposed to the positive aspects of visibility, for example, “doing the rounds and saying ‘how’s the day going, what’s happening’?” Intention to Remain in Nursing One of the final questions on the questionnaire asked participants to indicate whether the pressures of managing nursing services had: increased; decreased; stayed the same; or, varied. Overall, 93.3% of participants indicated the pressures had increased. Participants were also asked if their intention was to remain in nursing. 50% responded ‘yes’, while 20% responded School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z ‘no’ and 30% ‘don’t know’. The reasons provided for ‘no’ and ‘don’t know’ responses included: “too stressful and a feeling of lack of achievement because [the] goal posts move to often”; “constantly required to save money by asking staff to do the same or more with less or the same resources”; “increased workload and pressure with no extra resources”; and, “not sure I can keep up the hard work required”. DISCUSSION The preliminary findings of this research project reflect nurse managers’ perceptions and criticisms of the health care reform agenda. Participants described how the changes resulting from the reform agenda have impacted on them personally and professionally because their roles have come under increasing pressure as the complexity of managing nursing services has escalated. Financial and political imperatives were identified as the key drivers of the reform agenda to the extent that improving the effectiveness, quality and safety of health services is seen as a secondary consideration. This type of environment threatens the ability of nurse managers to provide the appropriate number of nursing staff with the appropriate skillmix to ensure the provision of safe and effective patient care. As the reform agenda unfolds, nurse managers are being increasingly marginalised. Organisational restructuring as part of the reform activities has meant management work previously done by others has become the domain of nurse managers, while at the same time there has been increasing erosion of the nurse manager’s professional and occupational territories. This is consistent with the work of Baumann and Silverman (1998) who concluded that restructuring reduced professional autonomy and replacing professionals with less costly nonprofessionals masked professional identity. As a result, professional discourse within the organisation becomes further silenced subsequently further disempowering the professional group. Comments from various participants replicate research findings in the motivation/satisfaction and occupational stress literature. For example, excessive workload, lack of support and micromanagement are having a severe and negative effect on nurse managers’ morale, commitment and job satisfaction. At the same time, increasing levels of nursing staff dissatisfaction and low morale challenge nurse manages because they recognise the need for greater attention to motivation strategies and professional leadership, but are unable to provide the level of leadership and support they see as crucial. In general, the impact of health reforms on nurse managers and their management of nursing services reflect what Appelbaum et al. (1999) described as corporate survivors’ syndrome. Nurse managers are expressing greater levels of anger and frustration as well as decreased commitment and morale. They essentially fear for their professional role in the future of the health care system and have an increasing cynicism for the health reform agenda and the politics underpinning it, which to them are inconsistent with the public health system’s raison d’être. As Currie (1997:132) suggested, there is undoubtedly “contested terrain” between the health reform agenda and the management and professional ideologies of nurse managers. REFERENCES Appelbaum SH, Livigne-Schmidt S, Peytchev M & Shapiro B (1999) Downsizing: Measuring the costs of failure, Journal of Management Development, 18(5):436–463 Baumann A & Silverman B (1998) Flattening the hierarchy: Deprofessionalization in health care, in Groake L (ed.) The Ethics of the New Economy, Wilfred Laurier University Press, Canada School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z Bloom AL (ed.) (2001) Health Reform in Australian and New Zealand, Oxford University Press, Melbourne Bolton SC (2003) Multiple roles? 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The Changing Health Care System, Allen & Unwin, Sydney Marmor TR (1998) Hope and Hyperbole: The rhetoric and reality of managerial reform in health care, Journal of Health Services Research Policy, 3(1):62–64 School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z McNeese-Smith DK (2001) Staff nurse views of their productivity and non-productivity, Health Care Management Review, 26(2):7–19 Merali F (2003) NHS managers’ views of their culture and their public image: The implications for NHS reforms, The International Journal of Public Sector Management, 16(7):549–563 Newhouse R & Dang D (2001) Measuring roles changes for nurses, Journal of Nursing Administration, 31(4):173–175 Newman S (2003) New South Wales health care reforms and nursing services: A story of rationalism, conflicting ideologies and scapegoating, Proceedings of the 4th International Research Conference, Faculty of Health Sciences University of Dublin Trinity College, November Newman S & Lawler J (2005) The dark side of reform, Proceedings of the Royal College of Nursing Australia Conference, Adelaide, July Proenca EJ (1999) Employee reactions to managed care, Health Care Management Review, 24(2):57–70 Rawson G (1988) Directors of Nursing in Australia: A profile, Nursing Outlook, 36(4):198– 202 Shindul-Rothschild J (1994) Restructuring, redesign, rationing, and nurses’ morale: A qualitative study on the impact of competitive financing, Journal of Emergency Medicine, 20:497–504 Solecki SM (1998) From the caring value to the bottom line: The impact of health care reform on nursing, Nursing and Health Care Perspectives, 19(2):60 Wong FKY(1998) The nurse manager as a professional-managerial class: A case study, Journal of Nursing Management, 6(6):343–350 School of Nursing & Midwifery, Trinity College Dublin: 6th Annual Interdisciplinary Research Conference Transforming Healthcare Through Research, Education & Technology: November 2nd – 4th November 2005 – Conference Proceedings L-Z The use of language in nursing practice- an exploration of the terms that nurses in Ireland use when caring for “life-limited” children. Ms Honor Nicholl RGN, RSCN, RCNT, RNT. BSc., MEd. Lecturer School of Nursing and Midwifery Studies, University of Dublin Trinity College, 24 D'Olier Street,Dublin 2. Ph: 6083702 Email: [email protected] Abstract Increasing numbers of children are surviving with a range of complex medical health problems and there are major shifts occurring in the provision of community services care for these children. This group of children with chronic, life- limiting and sometimes, progressive disorders is also not a homogenous one. Literature, experience and discussion with colleagues in Ireland, undertaken as part of a larger research study, indicate that there is a multiplicity of terms used for these children. These terms also differ depending on who is using them. Professionals for example, identify children with life threatening illnesses, life limiting disorders, “technologically dependent children” (Campbell 1998), complex health care needs, “disabled” (Roberts and Lawton 2000), “medically complex” or a “child requiring palliative care”. Parents conversely refer to their child by name and not necessarily by their needs or disability. This plethora of terminology also pervades the care services for such children and includes learning disability, early intervention and children’s hospice or respite services. Sutherland et al (1994) suggests that the development of these services may also be hampered by the lack of an agreed set of working definitions. In this presentation the researcher will identify and discuss the results of a telephone survey and present terms used by children’s nurses in Ireland who have experience in caring for children with life limiting conditions. New, emerging and culturally specific terms will also be identified. The practical implications of this complexity in language for parents and those involved in health care delivery with children will be discussed. REFERENCES Campbell T. (1998) Caring for the technology dependent child-a case study. Nursing Praxis in New Zealand. 13, 2, 5-10. Roberts K.& Lawton D. (2000) Acknowledging the extra care parents give their disabled children. Child: Care, Health and Development.27, 4, 307-319. Sutherland R.., Hearn J. & Baum D.& Elston S. (1993) Definitions in paediatric palliative care. Health Trends. 25,4,148-50. INTERVIEWING: SOME METHODOLOGICAL ISSUES IN QUALITATIVE RESEARCH Ms Honor Nicholl RGN, RSCN, RCNT, RNT. BSc., MEd. Lecturer School of Nursing and Midwifery Studies, University of Dublin Trinity College, 24 D'Olier Street, Dublin 2. Ph: + 353 1 6083702 Email: [email protected] Dr Catherine Tracey Ph.D., MBA., MSc., RGN., RPN. Lecturer School of Nursing and Midwifery Studies, University of Dublin Trinity College, 24 D'Olier Street, Dublin 2. Ph: 6083901 Email: [email protected] Abstract In qualitative research interviewing is one of the most widely used approaches of data generation (Gubrium & Holstein 2002). Interviewing is“…not a research method but a family of research approaches that have only one thing in common-conversation between people in which one person has the role of researcher” (Arskey and Knight 1999:2). In exploring through qualitative interviewing sensitive health-related issues which may be considered highly confidential, personal and/ or threatening Brannen (1988), amongst other writers proposes a range of contingencies sets. These sets include approaching the topic, dealing with the complexities in the interview situation, the operation of power and control and fourthly the conditions under which interviewing takes place. In this paper the speakers will draw on their experiences of completed and on going studies using interviewing as a data generation approach with two different groups mothers and top level nurses using two different approaches – unstructured and elite semi-structured interviews. Discussion will include the theoretical and pragmatic issues and their implications that may require consideration in planning and undertaking interviews to explore health-related sensitive research issues. REFERENCES Arskey H. and Knight P. (1999) Inteviewing for Social Scientists An Introductory Resource with Examples. Sage Publications:London. Brannen J. (1988) The study of sensitive subjects. Sociological Review.36:552-63. Gubrium J. and Holstein J.(Eds)(2002) Handbook of Interview Research. Thousand Oaks: Calfornia INTERVIEWING: SOME METHODOLOGICAL ISSUES IN QUALITATIVE RESEARCH Ms Honor Nicholl RGN, RSCN, RCNT, RNT. BSc., MEd. Lecturer School of Nursing and Midwifery Studies, University of Dublin Trinity College, 24 D'Olier Street, Dublin 2. Ph: + 353 1 6083702 Email: [email protected] Dr Catherine Tracey Ph.D., MBA., MSc., RGN., RPN. Lecturer School of Nursing and Midwifery Studies, University of Dublin Trinity College, 24 D'Olier Street, Dublin 2. Ph: 6083901 Email: [email protected] Abstract In qualitative research interviewing is one of the most widely used approaches of data generation (Gubrium & Holstein 2002). Interviewing is“…not a research method but a family of research approaches that have only one thing in common-conversation between people in which one person has the role of researcher” (Arskey and Knight 1999:2). In exploring through qualitative interviewing sensitive health-related issues which may be considered highly confidential, personal and/ or threatening Brannen (1988), amongst other writers proposes a range of contingencies sets. These sets include approaching the topic, dealing with the complexities in the interview situation, the operation of power and control and fourthly the conditions under which interviewing takes place. In this paper the speakers will draw on their experiences of completed and on going studies using interviewing as a data generation approach with two different groups mothers and top level nurses using two different approaches – unstructured and elite semi-structured interviews. Discussion will include the theoretical and pragmatic issues and their implications that may require consideration in planning and undertaking interviews to explore health-related sensitive research issues. REFERENCES Arskey H. and Knight P. (1999) Inteviewing for Social Scientists An Introductory Resource with Examples. Sage Publications:London. Brannen J. (1988) The study of sensitive subjects. Sociological Review.36:552-63. Gubrium J. and Holstein J.(Eds)(2002) Handbook of Interview Research. Thousand Oaks: Calfornia METAPHORS AS KNOWLEDGE REPRESENTATION EDUCATION THE CASE OF CLINICAL SUPERVISION IN NURSING Guri Brit Nielsen, RGN, Psychiatric nurse. B.Sc. (social sciences), M.Sc. (pedagogy), p.t. PhD student (caring science) Akershus University College, P.O. Box 423, 2001 Lillestrøm, Norway Tel. +47 64849201, Fax +47 64849001 [email protected] Abstract: Background A condition for good nursing is good nursing education. A problem however referred to as the theory-practice gap is still a challenge demanding new solutions. The paper is about clinical supervision in nursing education. Clinical supervision is seen as the crux in the education intending to bridge the gap between theory and practice. The paper deals with parts of my PhD work which is still in progress. Aim, research paradigm and research questions The aim of the study is to develop a tentative theoretical model of clinical supervision in a caring science and a socio-cultural learning perspective. The research paradigm is qualitative seeing caring science as humanistic science and using discourse analysis as methodological approach. The main research question is: How is nursing constructed in clinical supervision as a situated learning activity? The focus is on discourses as social interaction and metaphors as representations of knowledge as revealed by participants in clinical supervision. Metaphors are basic concepts in the construction of world views (ontology) and knowledge about the world (epistemology). Metaphors are historically and culturally embedded and function to reduce a complex world to meaningful entities. Metaphors signify a transfer of meaning from one domain to another. Metaphors in western vocabularies are dominated by nouns indicating a ‘things-ontology’. Sampling, data collection and analysis Sampling is purposive and includes 27 participants (9 students, 9 clinical supervisors (preceptors) and 9 college teachers) selected from one nursing college of a 3-year basic nursing education. The participants represent different educational levels and clinical fields in the program and they participate on a voluntary and informed consent basis. The data collection methods are individual interviews, triad and dyad supervisory talks, focus group interviews, ‘critical incident’ narratives and documentary analysis. In this paper data from documentary analysis (curriculum plan), triad talks and focus group interviews will be presented and discussed. The data analysis method is discourse analysis. Discourse analysis is a social constructionist approach where theory and method are tied together and grounded in philosophical premises about the meaning of language in the social construction of reality. The approach is interdisciplinary with emphasis on anti-realism, constructivism and multiple versions of the world. The approach in this study is based upon discourse psychology and critical discourse analysis. Indication of results Findings in the study, limited to the research question and data material in this paper, indicate a ‘thing’ bias in conceptions of the clinical field and the learning process. Two main discourses are framing the findings, one about learning and one about caring. The learning discourse, dominated by the teacher, is represented by metaphors such as ‘formalism’ and ‘acquisition’ and the caring discourse, dominated by the supervisor, is represented by metaphors such as ‘context’ and ‘participation’. The student is in an intermediate position between ‘acquisition’ and ‘participation’ trying to compromise. Overall the learning metaphors are dominant. It seems to be a migration of metaphors from theory to practice indicating a reification of the clinical world. Although counteracting metaphors support a ‘metaphorical plurality’ in the clinical world the tension between theory and practice seems to persist. CARING FOR PERSONS WITH DEMENTIA IN AN ACUTE HOSPITAL – THE NURSE’S PERSPECTIVE Ms Louise Nolan RGN, RNT, BNS,MSc Lecturer School of Nursing & Midwifery The University of Dublin, Trinity College 24 D'Olier Street Dublin 2 Ireland + 353 1 6083931 [email protected] Abstract: Effective person centred quality care for persons’ with dementia is a challenge to health professionals. Specifically in the acute context, where resource and environmental considerations may affect the outcome of care, there is limited knowledge available to inform nursing care, which meets the needs of the person with dementia and their relatives/carers. Therefore the purpose of this study was to illuminate nurses’ perceptions of the experience of caring for persons with dementia in an acute hospital setting. The researcher utilised a hermeneutic approach informed by Gadamerian philosophy to facilitate the interpretive process. A purposive sample of seven nurses was interviewed regarding their perceptions of the research phenomenon. Thematic content analysis consistent with the description outlined by Cohen et al (2000) facilitated the data analysis process and multiple data sources were used to expand the researcher’s horizon of understanding. The research phenomenon was interpreted through the five themes which emerged. This poster will present the findings relating to two of the themes ‘Working together – the importance of the nursing team’ and ‘Living this experience – coping’. A QUALITATIVE STUDY OF NEWLY QUALIFIED DIPLOMA NURSES’ PERCEPTION OF PREPARADENESS FOR PRACTICE Phil Noone MA, MSc, RNT, RM, RGN. Programme Director and Nurse Lecturer, Centre for Nursing Studies, National University of Ireland, Galway. The present study was conducted in the light of major reforms to nurse education which have taken place in Ireland since 1994. The aim of this study was to explore the experiences of the newly qualified diploma nurses’ preparedness for practice. Previous studies have indicated that the transition period from student to staff nurse is fraught with difficulty (Gerrish 2000; Grey 1998; Jasper 1996; Kramer 1974). A qualitative grounded theory approach was utilised. Data collection using a semistructured interview with a purposeful sample of five newly qualified nurses was employed. Influenced by the strategy of Glaser & Strauss (1967), data was analysed using the method of constant comparative analysis. From the analysis, five conceptual categories emerged to describe the experiences of the newly qualified nurses’ preparedness for practice: being responsible, differences between being a student delivering care and a staff nurse; turning point – a sense of identify; needing support and being different. The findings indicate that newly qualified nurses’ feel ill prepared for their new role, especially in the areas of management and communication. However, findings also suggest that the diploma course is creating nurses who are questioning and more assertive, better equipped intellectually and professionally. This study will contribute to and develop the debate regarding the support structures in place for newly qualified nurses. References: Gerrish K. (2000) Still fumbling along? A comparative study of the newly qualified nurse’s perception of the transition from student to qualified nurse. Journal of Advanced Nursing 32, 473-480. Grey M (1998) A Longitudinal investigation into the first year experiences of being a staff nurse: The transition from diploma to staff nurse. Final Report, Napier University Faculty of Health Studies. Jasper (1996) The first year as a staff nurse: the experiences of a first cohort of Project 2000 nurses in a demonstration district. Journal of Advanced Nursing 24, 779-790. Kramer M (1974) Reality Shock. St Louis: Mosby. Quality Enhancement : Issues for improvement through insights and experience in managing a course in nurse education. Mr Tom Noone. RGN(Hons) RPN(Hons) BNS-RNT(Hons) M.Med.Sc.Nurs(Hons) Lecturer in Nursing School of Nursing & Midwifery Studies 24 D’Olier St. Dublin 2 Managing a course in nurse education presents many demands and challenges for the course leader. The main demands are the administrative workload and the coordination of activities on a daily basis. The challenges for the course leader are administrative, managerial and educational and also include the need for quality. To meet the administrative demands requires coordination and planning of activities on a daily basis as well as for the long term. The challenge of day to day managing a course requires managerial skills such as communication, decision making, leadership and teamwork (Daft 2000). The educational challenges also provide a challenge for continuous improvement to meet the demands of a changing health care environment. Quality is imperative in the business world and strives to improve the product or service for the customer or consumer. Over the decades the recognition of quality and its achievement is marked by various awards and one such as the ISO9000 series is quite familiar. According to Sallis ( 2000:p2 ) “the new consciousness of quality has now reached education”. The recognition of the need for quality in education is reflected in the establishment of quality offices or centres for quality in higher education institutions. While higher education institutions require to respond to the challenges and need for quality course leaders also need to be conscious of the need to enhance the quality of the courses they lead. The enhancement of quality in leading a course in nurse education may be addressed from the administrative, managerial and educational perspectives. Quality enhancement is not a panacea for all course issues be they administrative, managerial or educational. According to Sallis (2000) quality provides a philosophy and a methodology for management in educational institutions. Acknowledgement of quality as a philosophy and methodology in nurse education not just a concept to be taught to students will provide a focus the enhancement of quality in course delivery in nurse education. This paper will address the concept of quality from the perspective of leading a course in nurse education. The need for quality is addressed as well as course issues which provide a focus for quality enhancement. Administrative, managerial, and educational issues provide the main focus for attention in terms of quality enhancement. The authors experience of leading a course in nurse education also provide insights into aspect of course delivery which may assist in enhancing quality in leading a course in nurse education. The presentation will provide an opportunity to reflect upon and consider quality enhancement in nurse education. References Daft, R. L. (2000) Management (5thEdn). Forth Worth : The Dryden Press. Harper, H. (1997) Management in Further Education : Theory and Practice. London : David Fulton Publishers. Sallis, E. (2000) Total Quality Management in Education (3rd edn). London: Kogan Page. Mc Ghee, P. (2003) The Academic Quality Handbook : Enhancing Higher Education in Universities and Further Education Colleges. London : Kogan Page. TITLE: AN INVESTIGATION INTO THE PERCEPTIONS OF A GRADUATE COHORT TOWARDS THE IMPACT OF THE BACHELOR OF NURSING STUDIES PROGRAMME ON THEIR CLINICAL PRACTICE. Author: Dolores M. O' Brien, Lecturer, RGN, BA, RNT, M.Ed. School of Nursing and Midwifery, University College Dublin, Belfield, Dublin 4. Aim: The research study aims to determine whether the BNS programme has had a positive impact on clinical practice and to suggest related areas for further research. Background: The knowledge and skills of nurses and midwives need to be constantly updated if nurses and midwives are to cope effectively with their professional demands. As the scope of practice changes to include the evolution of the advancedbased practice professional development has never been greater. Method: The illuminative model of curriculum evaluation was applied to the research question. A quantitative section entailed the use of a questionnaire, which was specifically designed to extract information on how the BNS programme impacted in clinical practice. A qualitative section of the study consisted of individual interviews and was developed from the findings of the questionnaire. The fact that only two interviews were undertaken, is a recognized limitation of the study. The population was a BNS graduate cohort from a School of Nursing and Midwifery on the east coast of Ireland. Data collection for the quantitative part of the study was by means of a postal questionnaire. This provided maximum anonymity for each respondent. The qualitative data collection tool employed the use of semi-structured interviews, using an interview schedule. Five broad questions were asked. These questions had potential for expansion. Data analysis: Analysis of the quantitative section was obtained using SPSS version 8 statistical package. The qualitative section used a content analysis approach, identifying emerging themes. From 160 questionnaires distributed by post, a total of 49% were returned. Results: The results were presented in and supported by appropriate tables and charts. The main findings are that the BNS programme positively impacted on clinical practice. Other salient findings are analyzed and discussed in the findings. The findings are not generalizable to other groups. The study concludes with a number of recommendations concerning clinical practice recognizing the need for further research in this field. THE EXPERIENCES OF MATURE STUDENTS IN NURSE EDUCATION Frances O’Brien RGN, DNS, BNS, RNT, MA (Adult and Community Education) Lecturer, School of Nursing and Midwifery, Trinity College, 24 D’Olier Street, Dublin 2. In recent years mature students have been encouraged into nurse education for the valuable qualities they are known to possess, along with their ability to assist in providing a sustainable solution to the current health care crisis. Mature students currently account for approximately twenty five per cent of the total number of preregistration nursing students in the Republic of Ireland (An Bord Altranais, 2005). Despite the widening of access of educational provision, little is known about mature students experiences on pre-registration nurse education programmes in Ireland. Research on mature students on other higher education programmes has shown that while the majority of full time mature students have a positive experience of higher education (Fleming and Murphy, 1997) mature students often experience greater problems academically, psychologically, socially and financially than traditional students (Leonard, 1999), which can contribute to a high attrition rate for this group of students. This study explored the experiences of mature students on a full time pre-registration nurse education programme in the Republic of Ireland. A qualitative research design was employed using semi-structured interviews as a means of gathering data from five mature students. Data was analysed using thematic content analysis. Findings revealed that mature students face many challenges on their return to fulltime education from a personal, academic and financial perspective. Support from spouse, family or friends was identified as crucial to their survival and the reaction of a spouse to their partners return to education was found to be influential to the education experience. Mature students with children seemed to experience the most difficulty with the course as finding time to study was a key factor. Findings also revealed that the overall learning needs of mature students are not catered for adequately. Essay writing and not knowing the standard that is required to pass was the dominant problem that emerged in this theme. While all students identified finance as a problem, those most at risk were lone parents. References An Bord Altranais, (2005) Nursing: A Career for You, Dublin: An Bord Altranais Fleming, T., and Murphy, M. (1997) College Knowledge: Power, Policy and the Mature Student Experience at University, Maynooth: MACE. Leonard, M. (1999) “Educating real-life Ritas: Mature female students in higher education in Belfast”, In Connolly, B., and Ryan, A.B. (Eds) Women and Education in Ireland Volume 1, Maynooth: MACE. Prison officers’ knowledge of and attitudes to Harm Reduction, particularly Needle Exchange Programmes, within the Mountjoy Prison Complex Linda O’Driscoll Nurse The Mews 224, NCR Dublin 7 Ireland Tel (01) 8383852 Fax (01) 8384830 [email protected] RGN, RSCN, M.Sc. Nursing (Addiction and Substance Related Difficulties) Abstract Background Health care in prison is an area of increasing international concern, with the ideal situation being a health care service that ensures equivalence of care between the prison population and the general population. Notwithstanding the fact that there have been significant improvements with regard to treatment options available to substance misusers in prisons, the Irish prison system lags considerably behind current best practice especially with regard to prevention of the spread of blood borne viruses, such as Human Immunodeficiency Virus (HIV), Hepatitis B Virus (HBV) and Hepatitis C Virus (HCV). There is no comprehensive harm reduction programme in place in Irish Prisons. The aim of this research study was to determine the views of all grades of prison staff towards the provision of Harm Reduction, including Needle Exchange Programmes (NEPs) in prison, available to those prisoners who continue to use illicit drugs intravenously while in prison. Methodology A cross sectional study was undertaken using self administered questionnaires on a sample of the total population of officers in Mountjoy male prison and Dochas female prison. The questionnaire was developed from the literature review and was peer reviewed. Respondents were asked to answer questions on socio-demographic details, equivalence of health care, drug use in prison and risk behaviour, NEPs and personal safety concerns. They were then asked to estimate the number of NEPs in European prisons, the prevalence rates of blood borne viruses in Irish prisons, and to add any additional comments they may have about harm reduction, including needle exchange in prison. An overall response rate of 39% was achieved. Results The majority of respondents were male prison officers with an average of 12.04 years service. While most agreed that prisoners are entitled to equivalence of health care, this agreement did not extend to include the provision of NEPs. High levels of concern were expressed that needle exchange would pose a security risk, and the majority were concerned about the risk of a sharps injury. Respondents agreed strongly that prisoners were involved in risk behaviour that included sharing injecting equipment despite knowing they had blood borne viruses. Officers supported mandatory urine screening and additional and effective security measures to try and prevent drugs entering the prison. Although the majority correctly estimated the high levels of both HIV and Hepatitis C that are present in Irish prisons, they did not agree that needle exchange was the way forward. They overwhelmingly agreed that there should never be needle exchange introduced into their workplace, and that a NEP would never be accepted. Themes emerged from the final questionnaire item that emphasised the concerns officers had about safety and security risks and the response of prison management to illicit drug use. Conclusion While prison officers acknowledge the extent of drug use and the risk behaviour that prisoners participate in, they are more supportive of measures to try and curtail drugs entering the prison than the implementation of a NEP. Many are of the opinion that providing a NEP implies tolerance of illicit drug use, and that ultimately it will increase heroin use. Concerns are centred on the perceived security risks involved in NEPs and the majority are of the opinion that NEPs will never be accepted in the Mountjoy complex. Recommendations made include education and support for staff, broader harm reduction options for prisoners, including a pilot NEP, and further research in this field in Ireland. NURSING STAFF’S ATTITUDES TOWARDS MENTALLY DISORDERED OFFENDERS IN A LOW SECURE MENTAL HEALTH CARE SETTING Bernadette O’Hare – Consultant Nurse: Forensic Mental Health R.M.N.; BSc (HONS) Nursing (Forensic); Specialist Practitioner (Forensic Psychiatric Nursing); MSc Advanced Clinical Practice. Dorset Healthcare NHS Trust, St. Ann’s Hospital, 69 Haven Road, Poole, BH13 7LN, Dorset. There is growing National debate and media attention on the care, treatment and management of Mentally Disordered Offenders. This interpretive study explores the attitudes held by nursing staff towards Mentally Disordered Offenders in a low secure mental health care setting. Previous studies have focussed on the attitudes held by staff in other mental health care settings and on nursing staff’s attitudes towards specific patient groups or aspects of certain patient groups. A phenomenological approach was applied in order to allow the exploration of the attitudes held by nursing staff from their own experiential point of view. Six nursing staff participated in an unstructured audio taped interview and transcriptions were analysed using the four steps suggested by Giorgi (1987). Participants viewed the patient group as Unpredictable, Criminal, Challenging, Controlling, Different, Controlled, Dependent, Disadvantaged and Rewarding. These findings suggest that nursing staff experience a range of situations involving the Mentally Disordered Offender patient group generating the attitudes which impact on their care, treatment and management. Compared with previous studies and aided by the design and methodology used in the study, this study provided a more in-depth view, from the participants’ own experience, of the attitudes held specifically by nursing staff towards Mentally Disordered Offenders in a low secure mental health care unit. In a fast growing speciality within the mental health care arena, these findings can be taken forward to inform future training, education, research and service development programmes in Forensic Mental Health Care. REFERENCES Bryman A and Burgess R G (Eds) (1994); Analysing Qualitative Data; Routledge; London. Department of Health (2002a); National Policy Implementation Guidelines – Minimum Standards for Low secure and Psychiatric Intensive Care Units; London; The Stationery Office. Department of Health (2003) Personality Disorder – No Longer a Diagnosis of Exclusion; London; The Stationery Office. Doyle J (1999); A Qualitative Study of Factors Influencing Psychiatric Nursing Practice in Australian Prisons; in Perspectives in Psychiatric Care; Volume 35; Issue 1; Nursecom Inc; Philadelphia. INSTITUTING COMMUNITY-BASED NURSING COMMUNITY SERVICE LEARNING EXPERIENCE EDUCATION: A Dr. Lauren E. O’Hare Ed.D., R.N. Associate Professor and Chair, and Patricia Tooker M.S., R.N. Assistant Professor of Nursing Specializations: Adult and Community Health, Leadership and Research Nursing. Wagner College, Department of Nursing, One Campus Road, Staten Island, New York, 10301 Historically, nursing curriculum has always had its roots in the community setting. In healthcare today, not only are there more patients in critical need of care, but the care is most often rendered outside of the hospital setting and in the community. The number of patients seen in their own homes or at free-standing community medical centers has greatly increased, thereby necessitating a renewed interest in the care of the patient outside of the hospital setting. Nursing faculty members at a small, private, liberal arts college decided to institute a community-based nursing curriculum, which focused on community service learning as the building blocks of its educational change. Beginning with the first fundamental nursing course and throughout the following two years, students in this upperdivision program were assigned a community to serve and learn through. Teaching and learning activities focused on the family and its needs. All courses incorporated the assigned community in its curriculum plan and both theory and clinical involved contact with community members. Through the close contact with the community, students were able to diagnose and treat various problems identified in the initial fundamental course and monitor the changes that were made as a result of the community research. Both students and community members took great pride in their accomplishments together. A pilot study of practice in the care of emergency department patients who experience domestic violence. Philippa Olive RN RSCN MSc. BSc. PGCE Senior lecturer – Emergency nursing, Department of Nursing University of Central Lancashire, Preston PR1 2HE 01772 893626 [email protected] Background: Domestic violence is associated with adverse health outcomes, resulting from significant physical and psychological sequalae. The extent of domestic violence in the general population in England has placed tackling domestic violence high in health and social policy priorities. The Department of Health (2000) has placed a duty of care on all health care professionals to identify and provide interventions for people who are experiencing domestic violence. This has particular relevance for emergency department staff as there is evidence of greater prevalence of domestic violence amongst emergency department patients than in the general population. A literature review found that the evidence base of care for emergency department patients who have experienced domestic violence is limited. This along with areas of ambiguity in practice guidelines is likely to result in practice variance. Aims: To conduct a pilot study to test the research design and validate research methods to: 1. Identify current practices in the care of emergency department patients who experience domestic violence. 2. Measure services for emergency department patients who experience domestic violence against the current practice guidelines and evidence base 3. Compare practices in the care for emergency department patients who experience domestic violence by region and hospital type. Design and Methods: A pilot postal cross-sectional survey was carried out. A self administered questionnaire asking about practices in domestic violence care was mailed to the senior nurse from a 10% sample of emergency departments in England. Prior to piloting, the questionnaire underwent critique by an expert review panel and pretesting by senior emergency nurses. Data from the pilot postal self-administered questionnaire was managed and analysed using the Statistical Package for the Social Sciences Sample: Pilot survey: Lead nurses from 22 emergency departments. Findings, Discussion and Conclusion: Preliminary findings of the pilot survey demonstrate the success of the design and methods to measure services for emergency department patients who experience domestic violence. The results suggest wide levels of practice variance and inequitable health care for minority groups. There are areas of low congruence between reported practices and the current evidence base. The preliminary findings have identified that analysis for relatedness is not feasible amongst regional groups, however relationships between department volume and practices will be feasible in the main survey. Discussion will focus on methodological successes and problems. It is concluded that the main survey is undertaken with the implementation of recommendations to improve the study’s design and methods. RECRUITING GENERAL PRACTITIONERS AND PRACTICE NURSES TO PARTICIPATE IN RESEARCH: EXPERIENCES FROM THE SPHERE STUDY. Mary O’Malley 1, Mary Byrne2 , Ailish Houlihan2 , Claire Leathem3 , Susan Smith1 , Molly Byrne2, Margaret Cupples3 , Andrew Murphy2 1 Department of Public Health and Primary Care, Trinity College Centre for Health Sciences, Tallaght Hospital, Dublin 24. 2 National University of Ireland, Galway (Department of General Practice). 3 Queen’s University Belfast (Department of General Practice). The SPHERE study is a randomised controlled trial of a two-year intervention to improve secondary prevention of coronary heart disease in general practice. The intervention includes training of Practice Nurses in facilitating behaviour change. Following development and piloting work, the main trial is now underway and fortyeight practices have been recruited to participate – sixteen in each of three study centres (Dublin, Belfast and Galway). Reasons for practice participation and non-participation in the study were solicited and recorded by the SPHERE research nurse. The recruitment process involved five distinct stages, allowing all practice staff the opportunity to carefully consider the study before agreeing to participate. Eligible practices received a phonecall from a research nurse, followed by an information leaflet and a second phonecall. An on-site meeting with the research nurse was then arranged for interested practices and all practice staff signed their agreement to becoming involved in the study. Participating practices are offered an honorarium of €1000 or the Sterling equivalent. As an additional incentive, GP attendance at SPHERE training sessions is accredited by the Irish College of General Practitioners and the Northern Ireland Medical and Dental Training Agency. Unfortunately as yet there are no such incentives for Practice Nurses. Cited reasons for participation included (in descending order of frequency) opportunity to establish a practice register of patients with CHD, potential to improve patient care, particular interest in CHD, development of a structured recall system, and desire to be involved in research generally. Cited reasons for non-participation included heavy workload, staff shortages, time of year, involvement in other initiatives, and low remuneration. There have been relatively few randomised controlled trials in general practice in the Irish context to date. The lower-than-expected uptake rate is a cause for concern, both in terms of generalisability for the present study as well as the outlook for future research studies. Feedback from practitioners indicates that a number of steps can be taken to make participation in research more attractive to them, including minimising extra workload arising from study involvement; framing research in a way that makes it relevant to practitioners and their patients; awareness amongst researchers of the everyday environment of practices; and the development at national level of a culture that is supportive of Practice Nurse involvement in research. CLINICAL LEARNING ENVIRONMENT AUDIT TOOL POSTGRADUATE CLINICAL PLACEMENTS: REPORT DEVELOPMENT AND PILOT STUDY FOR ON Authors and Presenters: Aileesh Corcoran, Dr. Paula Lane, Catherine O’Neill, Ceire Rochford and Sinead Ronayne. Job Title: A. Corcoran, Link Facilitator (Accident and Emergency Programme); Dr. P. Lane, Course Leader/Project Officer, Graduate Diploma in Nursing (Specialist Strands); C.O’Neill, Clinical Facilitator, (Critical Care Programme); C. Rochford, Clinical Facilitator, (Peri-operative Programme); S. Ronayne, Nurse Tutor, Graduate Diploma in Nursing (Specialist Strands). Qualifications: A. Corcoran, RGN, Dip. in Nursing, BSc.; Dr. P. Lane, PhD, RGN, RM, HDipN (Dist), BNS(Hons), FNRCSI; C.O’Neill, RGN, BSc.; C. Rochford, RGN, H. Dip Peri-anesthesia Nursing, S. Ronayne RGN, Dip. HEPD in Nursing, HDip in Cardiovascular Nursing, MSc. in Nursing (Clinical Practice). Address: Postgraduate Nursing Office, Unit 2, Waterford Regional Hospital, Dunmore Road, Waterford. Email: [email protected] (Course Secretary) The clinical learning environment significantly impacts upon student learning and continuing professional development (An Bord Altranais, 2003). Since their inception, the Graduate Diploma in Nursing Programmes, in the Health Service Executive South Eastern area (HSE/SE) have evolved in tandem with changes in service requirements, patient profiles and resultant practice development initiatives. Following the expansion of clinical learning sites from 4 to 17, direct implications for the role of the Clinical Facilitator emerged. Opportunity for clinical facilitation of, and support for students, staff and preceptors posed significant challenges. Consequently, a more rigorous approach to auditing clinical learning environments was warranted. The clinical learning environment audit tool from The University of Dublin Trinity College was adapted for local use, with written authorisation. The purpose of this modified audit tool is to ascertain activity and acuity levels, commitment to continuing professional development and appropriateness and suitability of specialist clinical areas. A pilot study was conducted over a period of one month in three clinical sites, representing the course specialties and within the geographic catchment area of HSE/SE. Reliability and validity of the tool was assured for the purpose of this audit. Data were analysed using the Quasar2 package for statistical analysis, allowing numeric, aggregate representation of the audit findings. The audit highlighted learning opportunities for the student in the clinical area regarding clinical exposure relevant to the attainment of required competence and the clinical support structures available to them, both personally and professionally. The audit also facilitated the identification of staffs’ and preceptors’ educational needs and support required. Furthermore, it was a means of establishing the effectiveness of the clinical learning environment in terms of enabling students to understand the integrated nature of theory and practice and to acquire the skills, attitudes, knowledge and competencies critical to the delivery of specialist nursing care, as recommended by An Bord Altranais (2003). References An Bord Altranais (2003) Guidelines on the Key Points that may be Considered when Developing Quality Clinical Learning Environment, (1st Edition). Dublin: An Bord Altranais. PARTNERS IN CARE - INVESTIGATING COMMUNITY NURSES’ UNDERSTANDING OF AN INTERDISCIPLINARY TEAM-BASED APPROACH TO PRIMARY CARE Ms Mary O'Neill RGN, RM, PHN, BSc Nursing (Hons), MSc Primary Health Care (Hons) Faculty of Nursing & Midwifery Royal College of Surgeons in Ireland 123 St Stephen's Green Dublin 2 Ireland Abstract Current health policy in Ireland identifies the development of primary care teams as central to meet the health and social needs of the population. This paper presents the key findings of a research study of community nurses’ understanding of an interdisciplinary team-based approach to primary care to meet the current and future needs of the population. The outcome of this study will contribute to a high quality, patient-centred, seamless service by informing strategies for effective team working in primary care. A qualitative research design using focus group interviews with community nurses working in the areas of public health nursing, general nursing and practice nursing was used to explore this issue. Non-probability sampling was used to recruit participants to form three homogeneous focus groups of twelve each. The systematic data collection process was guided by a sequenced-questioning framework, which provided a rich source of data. Data analysis followed an inductive approach and the thematic content analysis framework provided a comprehensive recording of the group discussions. Key themes were identified, compared and contrasted to find patterns within and across the group discussions. The findings provided valuable insights into community nurses’ understanding of an interdisciplinary team-based approach to primary care. The key findings in this study highlighted the need to further develop primary care and community services. It also emerged that primary care teams require the full complement of team members to function effectively, and that collective team efforts enhance patient care. Nurses clearly articulated their contribution to primary care, but recognised that there are many challenges to overcome. Nurses have a significant contribution to make to the further development and re-orientation of primary care services. An enhanced primary care team will allow the public access to both the individual and collective skills and knowledge of an interdisciplinary team. References Krueger R. A. (1998) Developing questions for focus group interviews: focus group kit 3. Sage, London. Morse J. M. and Field P.A. (1996) Nursing research; the application of qualitative approaches. 2nd edition. Nelson Thornes, UK. Ritchie J., Lewis J., and Elam G. (2001) Designing and selecting samples. In Ritchie J. and Lewis J. (Eds.) Qualitative research practice: a guide for social science students and researchers. Sage Publications, London, 77-108. Sim J. (1998) Collecting and analysing qualitative data: issues raised by the focus group. Journal of Advanced Nursing 28(2), 345-352. A Comparative Study of the Sources of Stress that Diploma Student Nurses Encounter Patricia O Regan, MSC, BNS, RNT, RGN, ENB 237, ENB 998. College Lecturer School of Nursing and Midwifery Brookfield Health Centre College Rd Cork Stress is considered to occur in many aspects of occupational endeavour, and can have serious consequences for the health of the individual, as well as posing problems for the organisations (Sutherland and Cooper 1990). The climate of continuous change that health professionals including student nurses work in has become a potential health hazard in terms of stress related diseases. Health professionals including nurses are an occupational group frequently studied because of exposure to events or incidents that are generally considered to be stressful (Cavanagh and Snape, 1997). Regardless of the desired outcome, the learning environment of student nurses can be a very stressful experience. Whether in the clinical or education environment, stress can adversely affect their lives incredibly. Recently levels of distress in trained and student nurses was shown to exceed female community norms, with 41% of trained nurses and 67% of student nurses showing significant levels of distress (Jones and Johnson, 1997). The aims of the study are to identify the sources of stress that second and third year student nurses encounter and to compare findings from both cohort of students using quantitative methodology. The instrument used was the Student Nurse Stress Experience Questionnaire (50 item scale) specifically designed for the study. The sample frame consisted of second year n = 48 and third year n=43 at one large health care institution. Questionnaires were distributed and data was collected when both cohorts where in the theoretical environment. Data was analysed using Statistical Packages for the social Sciences. Findings revealed that both cohorts of students indicated degrees of stress. From the key concepts analysed the theoretical environment was shown to have lower degrees of stress than the other two categories of clinical environment and personal / interpersonal environment, with the personal / interpersonal environment by far rating the highest category of stressor scores in the study. The highest stress score in the whole study was in relation to financial concerns and anxiety in attempting to stretch the grant allowance. Comparative analysis of the study indicated levels of significance in relation to clinical tasks with third year students scoring higher stress levels. The personal / interpersonal environment stressors indicated levels of significance in relation to family and work commitments and lack of integration into the university with second year students rating significantly higher levels with these variables. Limitations of the study included the relatively small sample size. References Cavanagh, S. J,and Snape, J.( 1993). Nurses under stress. Senior Nurse 13(2): 40-42. Jones, M.C. and Johnston D.E. (1997). Distress, stress and coping in first-year student nurses. Journal of Advanced Nursing .26, 475-482. Sutherland, V. J., Cooper, C. L .(1990). Understanding stress: a psychological perspective for health professionals. London: Chapman and Hall. AN INITIAL VALIDATION OF AN INSTRUMENT TO MEASURE SEXUAL READINESS Author: Marlaine Ortiz Mangels, EdD, R.N., CNA,BC Visiting Assistant Professor in Nursing State University of New York at Brockport 350 New Campus Drive Brockport, New York 14420-2914 As the nation progresses into the 21st century, many problems face the teenagers of this country. One of the most serious is premature sexual intercourse and the consequences associated with early sexual activity. A national objective for the year 2010 is to increase to 95% the proportion of adolescents who abstain from sexual intercourse or use condoms if currently active. Adolescents face many challenges and decisions related to sexual behaviors, but when teenagers are prematurely involved in sexual relationships, there are many dangers and unfortunate outcomes such as pregnancy, sexually transmitted diseases and HIV. The purpose of this study was to test an instrument created by Kirschenbaum (1998) entitled “Are You Ready for Sex? A Personal Inventory”, for content and construct validity. This inventory includes five major categories and several questions related to each category regarding sexual readiness. The readiness categories are: psychological; relationship; choice of a partner; knowledge about sex, risks and protection; and the ability to handle consequences. A personal questionnaire was also administered that included demographic data and outcome measures of health and relationship outcomes and health risk behaviors. The hypothesis of this study was that higher levels of sexual readiness at the onset of sex will lead to more positive health outcomes. To validate the content of this inventory, content experts in the sexuality field, researchers, educators, physicians and nurses who work with and teach adolescents were asked to review this inventory for use as a research instrument. These data were collected and analyzed and this instrument was changed to reflect this input. In order to validate the inventory, a total of 268 students from two local colleges were asked to complete this questionnaire. These students were asked to think back to the first time that they had sexual intercourse and answer the questions based on that time in their lives. These data were analyzed using descriptive statistics, internal consistency estimates, factor analysis and hypothesis testing. Each measure had significant findings and the hypothesis of this study was supported. This instrument begins to provide insight into outcomes related to sexual readiness and health and risk behaviors. This study also has implications for future education. New Perspectives in Nursing Communication- Reflecting on Communication Across the Nursing Disciplines Colin Griffiths Lecturer School of Nursing and Midwifery The University of Dublin, Trinity College 24 D’Olier Street Dublin 2 Catherine McCabe PhD student, Research Fellow School of Nursing and Midwifery The University of Dublin, Trinity College 24 D’Olier Street Dublin 2 Madeline Gleeson RGN RPN BNS Lecturer School of Nursing and Midwifery The University of Dublin, Trinity College 24 D’Olier Street Dublin 2 Joan O’Shea BNS MSC CNM 1 Neonatal Intensive Care Coombe Women's Hospital Dublin 8 Fiona Timmins MSC NFESC FFNRCSI BNS BSc RNT RGN Director, BSc (Cur) School of Nursing and Midwifery The University of Dublin, Trinity College 24 D’Olier Street Dublin 2 This paper presents in brief, the combined results of four empirical studies that examined communication across different nursing settings (neonates, mental health, intellectual disability and general nursing). It represents four different client/family groups (parents, nurses, clients with profound intellectual disability and patients in a general hospital). It also presents a variety of methodologies used within the qualitative and quantitative paradigms. From the experiences of how nurses communicate issues such as ‘lack of communication’, ‘attending’, ‘empathy’, and ‘friendly nurses’ are explored. People with severe and profound intellectual disabilities who find great difficulty communicating with others illuminate the importance of non-verbal communication. Some views of mental health nurses’ perceptions of touch further enhance the discussion as does parental experiences of having a child in Neonatal Intensive Care. Overall the mixed variety of views and methods explored and reported in brief represents a new paradigm in our understanding of communication. Rather than an over reliance on traditional models of communication, these authors argue that far more subtlety is required in day-to-day interactions. Every word every gesture has meaning and importance for both sender and receiver. Although operating from a skilled knowledge base in practice, nurses can increase their impact upon the client/family relationships through reflection upon their own communication skills. Genuineness, empathy and attending is the way forward for nursing to truly embrace client centred communication. TOWARDS INTERPROFESSIONAL ASSESSMENT OF OLDER PEOPLE: ANALYSIS OF THE CHANGE PROCESS Claire O’Tuathail RGN, MSc, Dip. Gerontology, PGCert.Ed Lecturer, Centre for Nursing Studies, National University of Ireland, Galway, Ireland Fiona Ross BSc, PhD, RGN, DN Director, Nursing Research Unit, King’s College London, James Clerk Maxwell Building, 57 Waterloo Road, London SE1 8WA ABSTRACT This paper discusses the process of change that took place in an intervention study of standardised multidisciplinary assessment guidelines implemented in a ward for older people in a South London hospital (O’Tuathail and Ross 2005). The relationship between research and healthcare practice is often uneasy and challenging particularily around the practicalities of implementing findings. The importance of understanding complexity is well documented in the change literature and this issue informed our approach and analysis (Pettigrew et al 1992, Van de Ven 1999). A multifaceted approach to change that comprised evidence-based guidelines, leadership and change management was evaluated before and after the implementation by telephone interviews with patients, a postal survey of community staff and interviews with ward staff. The change process was informed by a diagnostic analysis of current assessment practice. This paper draws on descriptive and qualitative data and addresses the links between contextual issues and the processes and pathways of change, informed by theoretical ideas from the change literature. Key themes emerged: working through others and across boundaries, managing uncertainty and unanticipated challenges. Adherence by ward staff to using the guidelines was high and the change sustained over a number of years after the project finished. The analysis contributes to understanding about the nursing leadership of change within an interprofessional arena of practice. It highlights the importance of understanding the context in relation to conducting a diagnostic analysis in the early stages of implementation. This has implications for implementing change in nursing and interprofessional practice in other settings as change agents are required that have the support from the organization, have the skills to implement research evidence, manage uncertainty and build trust with a range of other professionals. References: Ross F., O’Tuathail C. and Stubberfield D. (2005) Towards multidisciplinary assessment of older people: Exploring the change process. Journal of Clinical Nursing. 14, 518-529. Pettigrew A, Ferlie E & McKee L (1992) Shaping Strategic Change. Sage, London. Van de Ven AH, Polley DE, Garud R & Venkataraman S (1999) The Innovation Journey. Oxford University Press, New York. REDUCING MEDICATION RELATED RISK – A WORKSHOP FOR UNDERGRADUATE NURSING STUDENTS Karen Page Teaching Fellow RGN RCNT PGCE B Sc Health Studies B Sc Specialist Practice(Stroke Care) Queen’s University Belfast Medical Biology Centre 97 Lisburn Road Belfast BT7 7BL [email protected] Nurses play an important part in the administration of medicines and consequently require a sound knowledge base in order to fulfil their responsibility in this role. It is therefore of concern that a literature review highlights that there is a limited amount of information available focusing specifically on the educational needs of nurses with regard to pharmacology and in fact suggests that nurses may not have adequate preparation to fulfil their potential in this situation. Studies by Manias and Bullock (2002a) and King (2004) highlighted that students experienced difficulties relating pharmacology to practice, as it was perceived that their education was inadequate for dealing with medication issues that arose in clinical practice. Considering the high number of medication incidents that are being experienced by patients it seems that the cost of ignoring this situation is extremely high. It is estimated that drug related incidents result in an annual expenditure for the NHS of up to £2 billion pounds and it is suggested that medication incidents account for between 10-20% of all adverse events in the NHS (DoH 2001). In view of these findings our aim was to address this problem within the nursing curriculum and endeavour to increase the knowledge and awareness of undergraduate nursing students particularly with regard to their role in the prevention of medication incidents. In collaboration with pharmacists from the Northern Ireland Medicines Governance Team we developed a Medication Safety study day which has been included as part of the final year programme for undergraduate nursing students in Queens University Belfast. This consists of a lecture and series of workshops designed to increase the students’ awareness of a number of specific risks, which are closely associated with medication administration incidents. To date this has been evaluated very positively by both staff and students and has increased awareness amongst nursing students as to how they can more effectively help to reduce the number of medication incidents in practice. References Department of Health (2001) Building a safer NHS for patients-implementing an organisation with a memory Department of Health London King, R.L. (2004) Nurses’ Perception of their pharmacology educational needs Journal Of Advanced Nursing 45 (4) 392-400. Manias, E. and Bullock, S. (2002a) The educational preparation of undergraduate nursing students in pharmacology: perceptions and experiences of lecturers and students International Journal of Nursing Studies 39 757-769. Transforming the culture and context of care for older people through the Essence of Care framework Randal Parlour, MSc, BSc (Hons), RMN, RGN Regional Practice Development Co-ordinator HSE-North West Tel. 0719822106 E-mail: [email protected] Edith Mullin, MSc, Dip. Health Care Man., Cert. Health Econs., RMN, RGN Service Manager (Older Person Services) HSE-North West Tel. 0749189000 E-mail: [email protected] Abstract In recent years there has been growing emphasis within healthcare services on redefining standards of care, implementing evidence based practice and encouraging innovation within organisations and clinical teams. Within the National Health Service (NHS) this has seen expression through the development of national service frameworks, the creation of the National Institute for Clinical Excellence (NICE) and the Commission for Health Improvement. Similarly, within the Irish Health Services Executive (HSE) we have witnessed the formation of bodies such as the Health Information Quality Authority (HIQA), Irish Health Services Accreditation Board (IHSAB) and an emphasis within the national health strategy ‘Quality and Fairness’ (2001) on the provision of evidence based, person centred care for all service users. Mounting pressure is being exerted to ensure that the delivery of care is evidence based and clinically effective (Rycroft-Malone, 2004). In addition we have witnessed a significant increase in the level of resources and number of publications which strive to bring better quality, research-based information to the nursing workforce. However, what remains unclear is what, if any, impact these methods of presenting information are having on clinical decisionmakers (Thompson et al 2002). In fact, many recent initiatives which set out to develop and improve standards have failed to achieve the required level of change and innovation in practice settings (Page et al, 1998; Clarke and Proctor, 1999; Ferlie et al, 2000). Kitson et al (1998) argue that getting evidence into practice is not a simple process and propose a conceptual framework: Promoting Action on Research Implementation in Health Services (PARIHS). This framework represents the interplay among three core elements – the nature and strength of the evidence, the context or environment into which the evidence is placed, and the method through which the process is facilitated. Kitson et al suggest that the most successful adoption occurs when there is a convergence of ‘high’ levels of evidence, sympathetic context, and effective facilitation. This study considers practice development and in particular the role of facilitation in enabling clinical teams and practitioners to deliver innovative and person centred care. The Essence of Care is considered central to this process and provides a framework for bringing together all local actions for improving and assessing clinical activity into a single coherent programme which all stakeholders within healthcare can be part of and work towards. Particularly, within the context of this study, it is about changing the culture of care in a systematic and demonstrable way, moving towards a learning culture so that quality infuses all aspects of our work. Essence of Care offers practitioners a framework, with patients, clients and their carers' experiences at the heart of the process - a qualitative approach to identifying, measuring and reflecting on the quality of services provided (Chambers, 2002). The PARIHS framework is used to assist the description of the processes and outcomes of this implementation programme. The research will be guided by the principles of ‘realistic evaluation’ outlined by Pawson and Tilley (1997). Realistic evaluation, conducted within a partnership of research and practice, offers a strategic solution (Pawson & Tilley, 1997) to achieving evaluated practice innovations. In particular, it seeks to place the evaluation in a clear organizational and policy context so that the extent to which any outcomes are influenced by this context can be analysed. In short, stage one will address what might work for whom and in which circumstances, whilst stage two of the study will focus on what does (or does not) work? References Chambers, N (2002) Essence of Care: making a difference. Nursing Standard; 17: 11, 40-44 Clarke, C. Proctor, S. (1999) Practice development: ambiguity in research and practice. Journal of Advanced Nursing; 30: 4, 975-982 Department of Health (2001) Essence of Care. Patient-focused Benchmarking for Health Care Practitioners. London, The Stationery Office Department of Health and Children(2001) Quality and Fairness-A Health System for you. Dublin: Stationery Office Ferlie, E. et al (2000) Getting evidence into clinical practice: an organizational behaviour perspective. Journal of Health Services Research & Policy; 5: 2, 96-102 Kitson A, Harvey G, McCormack B. (1998) Enabling the implementation of evidence based practice: a conceptual framework. Qual Health Care; 7: 3, 149– 158. Page, S. et al (1998) The Practice Development Unit: An Experiment in Multidisciplinary Innovation. London: Whurr Pawson R, Tilley N. (1997) Realistic Evaluation. London: Sage. Rycroft-Malone, J. (2004) The PARIHS Framework-A framework for guiding the implementation of evidence based practice. Journal of Nursing Care Quality; 19: 4, 297-304 Thompson, C: McCaughan, D; Cullum, N; Sheldon TR. (2002) Nursing, The value of research in clinical decision making. Nursing Times; 98:42, 30-34 Older People and Elder Abuse: A Concept Analysis Amanda Phelan RGN, RM, PHN. BSc (Hons), MSc, RTN, PhD candidate. Lecturer, School of Nursing, Midwifery and Health Systems College of Life Sciences, University College Dublin 01 716 6482, Fax: 01 716 [email protected] Abstract Ireland’s present and projected demographics indicate a rise in the percentage of the population over 65 years of age. Currently, older people represent 11.5% of the population. Projections for the future depend upon varying foundations based on general population trends. These projections propose that by 2050, Ireland could have 24% of its population over 65 years of age (CSO 2005). It is also expected that the current trend of a rapid increase in the ‘older old’ subset would continue. One of the pivotal issues pertaining to older people is that of elder abuse and its understanding, interpretation, and interventions by healthcare staff. Elder abuse is a phenomenon which has been overtly acknowledged in global society since 1975 (Baker 1975). Although, it was initially presented in the domain of medicine in the United Kingdom, the United States has undertaken the predominant advances in terms of legislation, research and policy. Ireland’s policy on elder abuse was published in (DOHC) 2002, but the implementation of recommendations has been sporadic. Theories of elder abuse have been developed since its ‘discovery’ but as Geller (1997) argues, theory development in this area has been hampered by myths and controversies that hinder understanding. A primary problem, which is also present in other areas of family violence, is the issue of definition. Without a globally standard consensus and comprehension of the phenomenon, comparison and interpretation of research results has been severely hampered and therefore theories have been developed inductively with supporting evidence lacking any decisive support. This paper presents a literature review focusing on the current theoretical frameworks based within the areas of sociology, social psychology and psychology considering their philosophical bases, their ‘truth claims’ and current research which supports or refutes each of the dominant stances. Baker, AA (1975). Granny battering. Modern Geriatrics, 8, 20-24. Central Statistics Office (2005) Population Estimates. Available from: http://www.cso.ie/px/pxeirestat/database/eirestat/Population.asp [Accessed 4th April 2005]. Department of Health & Children (2002) Protecting our Future. Stationery Office, Dublin. Gelles R.J. (1997) Intimate Violence in Families. 3rd edn, Sage Publications, Thousand Oaks. THE EFFECTIVENESS OF A PROFESSIONAL DEVELOPMENT MODULE IN SOLUTION-FOCUSED THERAPY FOR MENTAL HEALTH NURSES: A QUALITATIVE EVALUATION Mark Philbin RPN, DipN (Lond), BSc (Hons), MA Lecturer in Nursing School of Nursing Dublin City University Collins Avenue Dublin 9 In this study, qualitative interviews were used to explore the views of mental health nurses that have undertaken a professional development module in solution-focused therapy. The module was initially funded by the National Council for Professional Development in Nursing and Midwifery and two cohorts of students were supported by this funding. A total of thirty eight nurses completed the module during the funded period and a sample of twelve were purposefully selected to reflect a variety of mental healthcare settings. Interviewees were asked about whether and how the module had impacted upon their everyday nursing practice. In response, they described greater confidence in relating to patients or clients, a wider repertoire of responses to clients and a sense of having something more positive to offer to clients. Of particular interest was the way in which interviewees were able to give detailed accounts and examples of how the module had made a difference to their work with clients. For this conference presentation, these findings are examined and some implications are drawn for continuing professional development. ‘A Qualitative Study into the Effectiveness of GP Assistant Education & Training’ Marilyn Philip RGN, RNT, MBA, MSc. Senior Lecturer, School of Acute and Continuing Care Nursing Betty Turnbull RGN, RCNT with Dip CNE, RNT, MSc, BSc, Dip in Asthma Care, ENB 100, Lecturer, School of Acute and Continuing Care Nursing HE Institution/address – Napier University, Canaan Lane Campus, 74 Canaan Lane, Edinburgh EH9 2TB This paper will explain the background to module development for “GP Assistant” education and training, consider module compilation, and review the findings from a qualitative study of six participants. A grounded theory approach was used to glean new theory. Analyses of research findings will be offered, and future developments identified. Background: To achieve the 2004 NHS Plan within the Directive 93/104/EC concerning the organisation of working time, General Practitioners (GPs) will need to make the most efficient and effective use of the skills of all their staff. With this in mind GP’s from health care practices within the Borders region were approached for their views on education and training requirements for untrained general practice assistants. Negotiation with the School of Acute and Continuing Care Nursing resulted in the development of new and innovative 15 week modules to educate ‘general practice assistants’ in theory and practice of clinical skills to meet GP requirements and address local population needs. Theory was delivered over 5 days, and encompassed a range of topics, including, medico-legal aspects of the role, health and safety, communication and informed consent, principles and practice of infection control, the cardio-vascular system, venepuncture, ECG recording, BP recording, BMI analysis, and urine testing. Learning outcomes were set for theory and practice. Assessment strategies included a formative MCQ, a summative MCQ, supervised clinical assessments, and completion of a work-based clinical portfolio to provide evidence of competence and successful learning. On completion of this module a qualitative research approach was used to glean data from the participants. Face- to- face interviews, using an interview guide provided data. Theory was generated from the data gathered which, following systematic analysis, will provide the basis for future developments of general practice assistant education and training. References/Bibliography: Bowling A. (1997) Research Methods in Health: Investigating Health and Health Services Buckingham Open University Press Scottish Executive (2004) Executive welcome for new GP contracts. http://www.scotland.gov.uk accessed 3 August 2004 THE CHARACTERISTICS THAT INFLUENCE THE IMPLEMENTATION OF INQUIRY-BASED LEARNING IN CLINICAL PRACTICE Gail Pittam, MSc, BSc: PhD Candidate / Research Assistant, Institute of Health and Social Care Dawn Hillier, PhD: Researcher and Principal Consultant, Strategic Change Partnership Dankay Cleverly, MA, BA, Cert ED, RCNT, RGN: Project Director, Curriculum Development, Institute of Health and Social Care N103, Anglia Polytechnic University, Victoria Road South, Chelmsford, CM1 1SQ [email protected] A new generation of nursing students is being educated by means of student-centred learning philosophies such as inquiry based learning (IBL) (Cleverly, 2003). The skills that IBL promotes include shared learning, self-directed learning and the ability and motivation for lifelong learning and evidence-based change. These skills are also increasingly encouraged for all qualified health care professionals. However nursing is a well-established profession that encompasses individuals with a variety of beliefs about the nature of nursing and of learning, many of whom have seen several changes to the delivery of nursing education over the years. The sample included facilitators who have direct personal experience in the application of IBL in both clinical and university settings (n=15). 8 individuals (53%) agreed to take part and were interviewed using a personal construct theory format (Kelly, 1955) in which a repertory grid was constructed comparing various people and places who do or do not demonstrate the characteristics promoted by IBL. Cluster analyses were performed on the individual repertory grids using the REP IV software (2005) and emerging themes from the interview transcripts were assessed through content analysis. This paper will build a picture of the realities of using IBL in clinical practice settings and will identify the major factors that are associated with whether IBL is or is not supported by a particular person or practice area. The key differences between people and places who do or do not support the characteristics promoted by IBL include: their ability to cope with uncertainty, in their knowledge and in their daily practice; their ability and willingness to engage in team work with colleagues and students; the behaviour and learning beliefs of the placement manager; and their workload and access to learning resources. Student-centred learning methods have been adopted with considerable enthusiasm across many fields of education and this study into the reality of using these methods in clinical settings will be of considerable interest and value to policy makers, curriculum developers and practitioners from a wide range of disciplines. References • Cleverly, D. (2003) Implementing Inquiry-Based Learning in Nursing (Routledge, London) • Kelly, G. (1955) The Psychology of Personal Constructs, volumes 1-2 (Norton, New York) • Rep IV (2005) Accessible at: http://repgrid.com/RepIV/ Health and Healing Practice John J. Power , Teaching Fellow BA(Hons);Msc ;Cert Mang. ;Cert Ed; RGN The School of Nursing and Midwifery , Queen’s University, Belfast 1. Introduction Before the rise of scientific medicine, healing was practiced across a broad cosmology involving body, mind and spirit (Grell and Cunningham, 1996). Practices included the laying on of hands (HP). The professional medical world is skeptical of HP and remains fixed within a limited medical model (Davies, 2004). HP practitioners believe that HP helps to stimulate, focus or re-balance ‘energies’ and thereby contribute to a restoration of health (Benor, 2002, Davies, 2004).To help understand HP it is necessary to understand the models and cosmology within which it is understood to operate and their apparent differences from the medical model. This study examines; the interface of understanding between individual professional nurses and nurse educators and those engaged in healing practice; models of HP involving Therapeutic Touch; Reiki practice and Judeo Christian forms of HP and the potential for the inclusion of HP within the practice and art of nursing 2. Literature Review The literature examines; HP and the concepts of ‘energy medicine’; concepts of ‘spirit’ and spirituality; the role of placebo.; the dominance, legitimacy and defining role of medical science ; the history and development of HP ; a critique of HP and the potential for a greater synthesis in the understanding of spirituality, healing and HP. 3. Theoretical Framework The research examines the theories of energy medicine; spirituality and placebo. 4. Research Methodologies and Methods. Within a predominantly qualitative framework, the research examines both the practices of HP and practitioners and professional nurses understanding of HP. Qualitatively the Subjects comprise 30 practitioners and 30 professional nurses. The professional nurses are also predominantly engaged in nurse education. The study employs observation, interview and coded thematic analysis. The study also employs a quantitative questionnaire. The study adopts a critical perspective in examining the dominant role of ‘medical science’. Ethical approval has been obtained. Some observational and interview fieldwork has been undertaken. Davies, E. (2000) My journey into the literature of Therapeutic touch and healing Touch: Part 1. The Australian Journal of Holistic Nursing 7 (2) 20-8 Benor, D. (2000) What is Spiritual Healing -@ www.incognito.com.au/~healing/docs/whatis.html Benor, D. (2003) Spiritual Healing and Psychotherapy @ www.athealth.com/Consumer/farticles/Benor.html Grell, P.,Cunningham, A. (1996) Religio Medici.- England ;Scholar Press DEVELOPING RESEARCH CAPACITY THROUGH RESEARCHING RESEARCH CAPACITY Barbara Green, Professor in Healthcare and Nursing Education BA MA EdD RGN, HV Cert., Cert. Ed. University of Wales Swansea, Singleton Park, Swansea SA2 8PP Helena Priest, Senior Lecturer BA MSc PhD RMN Dip. N Dip. N Ed Keele University, Staffordshire, England Jeremy Segrott, Research Officer BA MA PhD University of Wales Swansea, Singleton Park, Swansea SA2 8PP Abstract Researchers at the University of Wales Swansea and Keele University undertook a collaborative research project to compare the research capacity strategies and development of nursing lecturers at the two institutions. The research project highlighted the development of neophyte researchers and the difficulties experienced by both these and more experienced researchers in accessing expertise to enable them to progress their knowledge, skills and experience to equip them to undertake research. This paper illustrates and evaluates how the two departments provided opportunities for their neophyte research staff to engage with the project and thus progress their research capability to enable them to add to the research capacity of their respective Schools. An approach reported by Nchinda (2002). The project utilised Case Study Methodology. The methods comprised a literature search, interviews, focus groups, documentary analysis and secondary analysis of statistical data. The research was managed using the principles of project management through which the research design and the research tools devised by the researchers at the University of Wales Swansea were agreed, developed, implemented and evaluated for both sites. Nurse lecturers from both institutions were invited to participate in this project. Ten lecturers mostly with limited experience of undertaking research opted to do so and were provided with the opportunity of learning about managing research. They were able to choose within the parameters of the research project which particular aspect of engaging with the research they were most interested in. These comprised observation of focus groups and/or interviews; participating in the literature searching and review; undertaking interviews; participating in the documentary search and analysis and involvement in the analysis of the interviews. A publications strategy was devised to enable all of the staff involved to participate in the writing up process. Utilising this approach was not without its challenges. Pressure was exerted on the ‘expert’ researchers and the participants had high expectations, which had to be realised. Also the lead researchers were anxious about the outputs due to the pressure of other work on the people involved. However, this approach is regarded by some as a desirable way of accomplishing the goals of research as arguably the research can proceed faster and tedious jobs can be less onerous (Hanson 1988). The success of the project was accomplished through the management process and the training strategy. An interesting feature was the symmetry between the findings and the process. All of the novice researchers were encouraged to read widely and were given training and supervision both on an individual and group basis. Teams of researchers had both face to face and video conferences. Both novice researchers and experienced researchers learned a great deal from this facet of the wider research project. Research knowledge and skills of both were enhanced as were the interpersonal and communication skills. It might be argued that undertaking research utilising so many researchers and the division of labour involved could have been a recipe for disaster. This was not the case. To be successful research projects need to be carefully managed and capably executed. There was a high level of commitment and accountability which will be reflected in the robustness and the outcomes of the research collaboration between Swansea and Keele. The value added dimension is in the enhanced capability and capacity of the two Schools. References Hansom SM, 1988. Collaborative research and authorship credit; beginning guidelines. Nurse Researcher 37 (1) 49-52. Nchinda T., 2002. Researching capacity strengthening in the South. Social Science and Medicine 54 (11)1699-1712. TRANSFORMING HEALTH IMPLICATIONS FOR NURSES CARE WITH GENOMICS - Mary T. Quinn Griffin PhD., MSN., MEd., RN., Assistant Professor, Case Western Reserve University, 10900 Euclid Avenue, Cleveland, Ohio 44106-4904, USA. The Human Genome Project, completed in 2003, had the following goals: to map the human DNA sequence; to determine the Human Genome sequence variation; to develop technology for functional genomes; and to investigate ethical, legal, and social issues. The benefits of this research include improvements in medicine, and more accurate risk assessment. There is tremendous exciting but also frightening implications of research on the Human Genome. It is now possible to find genes associated with specific and diseases and disorders, and this has led to new approaches to biological research. These approaches such as the use of microarray techniques and gene chip technology will be discussed. Examples of sequences for non-disease and disease will be demonstrated. What is important to nursing from the sequencing of the Human Genome? Pedigree construction as part of the routine history that is taken from the patient is very important when trying to identify genes associated with disease. Three generation pedigrees will be discussed. Overviews of both autosomal dominant and recessive inheritance such as Huntington disease and cystic fibrosis with the latest genomic information will be detailed. A brief overview of the genetics of specific complex diseases such as cancer, breast cancer cardiovascular disease, diabetes and obesity will be given. Pharmacogenomics are important and exciting consequences of the genome project. There is no longer “one drug for all”. Customized drugs will be prescribed for patients based on their genetic code. Examples of specific drugs will be given. Gene therapy is another cutting edge intervention that is available for some diseases, The ethical, legal, and social implications of genomic research will be discussed. These issues will include fairness in the use of genetic information; privacy and confidentiality; psychological impact and stigmatization; genetic testing; reproductive issues; implications for families, commercialization, and enhancement genetics. Genomics have implications for nurse education, practice and research. Competencies for genomics in nursing are being developed and are being integrated in curricula. Nurses must be involved in policy-making and in developing research guidelines. New paradigms for understanding health and disease are needed along with new technologies and procedures for diagnosis, treatment, and prevention of disease. The post genomic era is the age of predictive care and customized treatments based on the individual’s genetic map. This is changing the way nurses provide care as we move from a paradigm of curing and caring to one of prevention. IS A VALUES-BASED APPROACH TO HEALTHCARE COST-EFFECTIVE? Nirmala Ragbir-Day Public Health Manager BSc Economics; MSc Health Economics, PhD Health Economics North and East Yorkshire & Northern Lincolnshire Strategic Health Authority, St John's House, Innovation Way, Heslington, York YO10 5NY Background In the United Kingdom, recent reports have consistently shown that between one quarter and one half of National Health Service (NHS) staff report significant personal distress 7. Large scale research suggests levels of occupational stress to be higher in the NHS than in otherwise comparable professions. Notwithstanding the human cost of these levels of stress, there exists a significant monetary cost for NHS Organisations, comprised of factors such as lack of productivity due to staff conflicts, recruitment and retention problems, burnout, absenteeism, litigation and rapid staff turnover 8. The Nuffield study: ‘Improving the health of the NHS workforce’ 9 suggests that sickness rates of 5% or more are currently costing the NHS some £700 million each year. If the NHS could cut sickness by only one per cent, that is about two and a half days per staff member per year, over £140 million could be saved (the equivalent of one per cent of total pay). In 2001/02 33 million working days were lost due to work related ill health 10. Sick leave cost the economy £11.6 billion in 2002, an average of £476 per worker and approximately 40% of absence costs were from the long term sick 11. The UK government has set out a 10-yr modernisation strategy for the NHS to bring about major and continuing improvements in the quality of clinical care delivered to patients across the NHS. An integral part of this drive for quality is improved patient care. However, for this to happen, high morale, positive attitudes and enthusiasm among healthcare workers ought to be present. ‘Values in Healthcare: a spiritual approach’ is a training manual recently developed which aims to tackle issues of low morale and stress among healthcare workers on a personal level, and their consequences at an organisational level. By focusing on selfdevelopment and self-care, the Values in Healthcare programme aims to build selfesteem and a renewed sense of purpose amongst health care professionals, and consequently to improve patient care. The area of development for this research involves assessing the economic impact of Values in Healthcare focusing on: • Improved performance among health professionals (reduction in stress). 7 Weinberg, A. & Creed, F. Stress and Psychiatric Disorder in Healthcare Professionals and Hospital Staff. The Lancet, 355 February 12th, 2000. 8 Foxall, M.J., Zimmerman, L., Standley, R. & Bene-Captain, B. (1990). A comparison of frequency and sources of nursing job stress perceived by intensive care, hospice and medical surgical nurses. Journal of Advanced Nursing 15, 577-584. 9 Williams, S., Mitchie, S. & Pattini, S. (1998) Improving the health of the NHS workforce. London, Nuffield Trust 10 Self-reported work-related illness in 2001/02: Results from a household survey, National Statistics HSE col 06/03 and stated in ‘Choosing Health? A consultation on action to improve people’s health’, Spring 2004. 11 See A Safer Place to Work, NAO 2003; Absence and Labour Turnover Survey, CBI, 2003; Business and Health Care for the 21st Century, CBI, 2001.) • The cost savings in terms of productivity gains (reduction of sick leave which could be positively correlated to stress on the job) and the cost per QALY. The outcome would be an efficient delivery of health services thereby improving, in the long term, the quality of care to the patient. In this paper the focus is on evaluating the Values in Healthcare programme implemented in two pilots, one in the public sector and one in the private sector. The evaluation aims to show whether there is any impact of the programme on the ability of the participants to cope with stress particularly in the workplace, their productivity level and job satisfaction. A values-based approach Early in 2000 a UK charity called The Janki Foundation for Global Healthcare, which is committed to promoting holistic healthcare, brought their experience from working and teaching in their own specialties (general practice, psychiatry, nursing, medical education, surgery, complementary therapy, occupational therapy, and organisational consulting) and drew on a wide variety of other sources for information and inspiration to come up with the Values in Healthcare programme. The group considered that the issues of low morale and burnout are essentially a ‘spiritual’ problem, in that healthcare professionals need to find meaning and purpose in their work, and reconnect with their personal values. It is by doing this that they will be able to create an environment of healing and co-operation, and build a positive vision of healthcare for the future 12. Re-emphasising the importance of values is one of the keys to raising morale in healthcare today (in guiding practice and at all levels). Values in Healthcare offers a unique blend of experiential group exercises and opportunities for reflection and selfenquiry to help healthcare professionals and teams to do this. With its emphasis on self-care and support, the programme aims to help participants to identify their own values and discover how their insights can enhance their personal lives and revitalise their work 13. Given the current challenges faced by people working in the healthcare field today, the Values in Healthcare programme sets out to redress the balance by adopting three key principles in teaching values: 1. The professional caregiver is placed at the centre of healthcare delivery and gives life to the ideal of ‘physician heal thyself’. Support of and personal development in such workers would most likely help to raise morale and restore the sense of purpose and altruism with which they set out in their careers. 2. Values in healthcare are best understood and explored through direct experience, with experiential learning, time for silence and reflection, and sharing in a supportive environment. 3. The learning experience should be relevant to participants’ work and lives, with an emphasis on reflection, action planning and evaluation, and a commitment to ongoing learning 14. The core values explored and developed are: Peace, Positivity, Compassion, Cooperation, Self-care, Healing and Caring. The main premise of Values in Healthcare is that in developing a conscious, values-based approach, participants can rediscover their own peacefulness, think more positively, and act with compassion and cooperation, while putting their own self-care at the centre of their efforts. 12 Values in Healthcare: A Spiritual Approach, Janki Foundation for Global Healthcare, 2003 op. cit. pp. 4. 14 op. cit. pp. 4-5. 13 The Values in Healthcare programme comprises seven modules, each of which is designed to help groups of healthcare professionals to explore values in depth, as they relate to their personal lives and professional practice. The modules are: • Module 1: Values Core values and Values at work • Module 2: Peace Being peaceful and Peace at work • Module 3: Positivity Being positive and Positive inter-action at work • Module 4: Compassion Finding compassion and Compassion in practice • Module 5: Co-operation Co-operation and Working in teams • Module 6: Valuing yourself Self-care and Self-esteem • Module 7: Spirituality in healthcare Healing and Caring. The programme has a distinctive style of training and approach. The materials are not designed to be taught, but rather to guide both participants and facilitator to experience core values. The following ‘tools’ are used throughout the training programme and include: Meditation, Visualisation, Reflection, Listening, Appreciation, Creativity and Playfulness. The exercises prompt an internal experience which can be surfaced, identified and subsequently expressed more consciously in personal and work situations. This provides the foundation for addressing how to provide better spiritual care for patients. Clinical side of Values in Healthcare Stress is an inevitable part of life: the car breaks down, a family argument erupts, and a job deadline looms ahead. Stress is an ambiguous word that is used on different occasions to denote positive or negative strain in a physical or emotional context. For the purposes of this paper, stress is defined 15 as the "physical, emotional and mental strain resulting from the mismatch between an individual and his/her environment" which results from a "three way relationship between demands on a person, that person's feelings about those demands and their ability to cope with those demands" 16. Scientists have long known that emotional stress can also bring on physical symptoms such as headache, upset stomach, or insomnia 17. The mind really does seem to be connected to the body and stress does more harm than causing irritability, anxiety, and even depression. The most important point to remember about stress is that it is literally a nervous reaction and it occurs within the Autonomic Nervous System (ANS). The ANS is a vast network of nerves branching out from the spinal cord, reaching and directly affecting every organ in the body. It is responsible for maintaining the equilibrium of our internal environment - anything and everything that we experience automatically. The ANS divides into two distinct systems: the 'Sympathetic' Nervous System and the 'Parasympathetic' Nervous System. The Sympathetic Nervous System allows us to deal with stressful situations and the 'Parasympathetic' Nervous System allows us to be 'chilled-out'. Whenever we perceive danger the former will tense our musculature, constrict our blood vessels and speed up our thinking process, amongst numerous other activities. Then, after the danger has passed, the Parasympathetic Nervous System will take over, decreasing heartbeat, relaxing blood vessels and clearing away metabolic waste products such as adrenaline and lactic acid. This is how it should 15 Richards C. The health of doctors. King’s Fund, London. 1989 Bynoe G. Stress in women doctors. Br J Hosp Med 1994; 51(6): 267-8 17 The Mayo Clinic Family Health Book. New York: William Morrow & Co., 1996. 16 happen: action followed by relaxation; the tide of life ebbing and flowing, expanding and contracting within the ANS. 18 There are armies of professional people out there whose purpose is to awaken this all-too-often dormant part of us - the Parasympathetic. As a culture we have systematically trained ourselves to override the ANS, our instinctual life, in favour of a faster, more "convenient" lifestyle. Our conscious mind, or head, should be able to overrule the ANS, or heart, because it is not always wise to do exactly what we feel like doing. And this process works fine, so long as the control exerted is relaxed after the stressful situation has passed. The problem comes when this does not occur. When we continue to hold on and to disallow the ANS its natural functioning, stress is the not-so-natural result. It is a gift to have the ability to control the life that is flowing through us. Stress is the abuse of this gift 19. Values in Healthcare focuses on the Parasympathetic, with the aim to develop one’s ability to be in control of the situation rather than let the situation be in control. The notion is that the individual operates from an internal/individual perspective towards external factors and react in a positive and controlled manner. It provides the parameters for a voyage of inner discovery. Figure 1a describes the pathway of the Values in Healthcare programme as a clinical intervention in coping with stress. The basis of the programme is to allow the person to re-discover core values that are within the self such as Peace, Positivity, Compassion, Co-operation, Self-care, Healing and caring. Figure 1b takes Co-operation as an example of a value and shows how the process would operate within the Values in Healthcare programme. Objectives of the Research into Values in Healthcare The research into the Values in Healthcare programme aims to test the hypothesis that values instilled in oneself would lead to high morale, positive attitudes and enthusiasm amongst healthcare workers which would then lead to increases in productivity due to reduction in stress and sick leave, thereby improving the effective and efficient delivery of quality healthcare to the patient. The empirical nature of the investigation involves testing the cost-effectiveness of the Values in Healthcare programme to show whether the programme works in terms of improved work performance and job satisfaction from the employee and increases in productivity and cost savings to the employer. Following the evaluation from two pilot sites in the public and private sectors within the UK where the full Values in healthcare programme was carried out, the preliminary analysis of the pilots paves the way for further rigorous evaluation of the programme. The study question asks: Is the Values in Healthcare programme costeffective – in terms of quality of life years (QoL) and in terms of the National Institute for Clinical Excellence (NICE) guidelines? Using decision analysis, the study compares the cost-effectiveness of the programme to a ‘do nothing’ alternative in both the public and private sector. The comparative experimental study in the public and private sectors in the UK involves ‘before’ and ‘after’ analysis together with costeffectiveness analysis where cost per QoL would be monitored over a period of 6 months after participants attended the Values in Health programme. The results of this research would then be compared in regional and international settings where the Values in Healthcare programme is being implemented. 18 19 Sands, R The Power of the Parasympathetic Nervous System, Stress News October 2002 Vol.14 No.4 op. cit. Methods Dates and Setting Two ‘before’ and ‘after’ pilots were carried out over a 7-month period from November 2003 to May 2004 which examined the level of stress, productivity and job satisfaction among health care professionals in two hospital settings within the UK. The first site was in the public sector at the Royal National Orthopaedic Hospital (RNOH), Stanmore, UK and the other site was in the private sector at the Highclear Group which has nursing care homes throughout the UK. The method of implementing the training was via seminars and focus groups with evaluation forms for feedback from each of the 7 seminars. Perspective A multiple perspective was adopted for the study with focus on the employee and the employer within the organisations. For the employer perspective the focus is on the effects on productivity and on cost savings, due to reduction in sick leave and absenteeism. For the employee perspective the focus is on improved work performance due to fewer stressors and job satisfaction. Instrument The instrument used was an evaluation questionnaire to test the reliability of the seminars and to gather information on performance and costs. Based on self-reported ‘before’ and ‘after’ questionnaire feedback, the Values in Healthcare programme was evaluated to show whether there was any impact in work satisfaction and ability to cope with occupational stressors at the workplace and one’s life. Together with using the EuroQol questionnaire, additional questions (on productive level, satisfaction and fulfilment, motivation at work, sense of well being and inter-personal relations) were structured using Appreciative Inquiry (AI) where the focus is on a positive way of asking questions. This is in keeping with the positive intension of the Values in Healthcare programme. However, a few questions were structured in a negative way so that the respondent does not follow a pattern of giving the same responses. All participants were given a ‘before’ questionnaire at the start of each training session to complete and were then either given an ‘after’ questionnaire if they attended the second seminar or via post if not. The same questions (together with additional questions asking about the impact of the seminar) were asked on average one month after the training. The time lag was given for contemplating and putting into practice aspects of the training session(s). At the Royal National Orthopaedic Hospital and the Highclear Group training sessions were offered to all staff at the hospital/nursing home and participants who attended the seminars, chose to attend. The approach adopted recognises that persons interested in attending the seminar do not form a homogenous group but a heterogeneous group. Results At the Royal National Orthopaedic Hospital the evaluation of the Values in healthcare programme started from the second seminar (the evaluation mechanism was not yet in place). The participants at the RNOH varied per seminar as did the facilitators with a small number of participants attending more than one seminar. At the Highclear Group, the pilot was carried out with the same participants and same facilitators for all 7 seminars and staff from two of their nursing homes participated. Table 1 summarises the demographic data from the participants from both the public and private sectors. In the public sector pilot (RNOH), 38 ‘before’ questionnaires were sent off and 32 ‘after’, with response rates of 82% and 59%, respectively. For the private sector pilot (Highclear), 13 ‘before’ questionnaires were given out at the first seminar only and a 100% response rate was achieved. Although the participants were the same for the remaining seminars in the private sector, responses from participants for each seminar were aggregated. Of a total of 67 ‘after’ questionnaires sent out, 53 were completed, a response rate of 79%. The average time taken to complete both a ‘before’ and ‘after’ questionnaire at the RNOH was 12 minutes, with 73% and 94%, respectively saying it was ‘fairly easy’ to fill in. The Highclear group took less time on average to fill in the questionnaire with 9 minutes for the ‘before’ and 6 minutes for the ‘after’. The consensus in both pilot sites of filling in both questionnaires was either ‘fairly easy’ or very easy’. The majority of the participants at the RNOH were female (87%) but there was more of a mix at the Highclear sessions (54% males, 46% females). At both sites the majority of the participants (30%) were each in the 31-40 age groups. The majority of the participants at RNOH and Highclear had permanent work contracts (93% vs. 85%) and the ethnicity of the participants in both settings was mainly British White (67% and 85%, respectively). Over 70% of the participants in both setting had an education continuing after the minimum school leaving age and had a degree or equivalent professional qualification. Participants in the public sector had on average, worked more years than those in the private sector with 23% working more than 15 years in the former. Table 2 summarises selected results from the ‘before’ and ‘after’ questionnaires for both pilots. After attending the Values in Healthcare programme there was a marked decline in the participants experiencing severe anxiety or stress within themselves and in others that they care for. For participants at the RNOH the reduction was from 97% and 64% to 50% and 22%, respectively. A similar trend followed at the Highclear group but with lower levels of reduction (see Figure 2). This could be an indication that more participants in the public sector were stressed at the start of the seminar as confirmed by the results that 74% of participants at RNOH suffered from at least one stress-related disease compared to 69% at the Highclear group. The number of hours worked on average was less in the public sector than in the private sector. However, more participants worked an additional 1 to 5 hours more in the former (53% vs. 38%) but with a larger number (38%) working more hours (6 to 10) in the latter. This could be an indication that over-worked and long hours contribute to additional stress. The results suggest that the participants benefited positively from having attending the seminars of the Values in healthcare programme. The benefits are much greater in the public sector with 95% the participants at RNOH stating that they learned new coping mechanisms to deal with stress in the workplace at the seminar (this compares to 51% in the Highclear group). When asked whether the participants were able to put into practice in their workplace any of the mechanisms learnt, 95% vs. 51% (RNOH vs. Highclear) agreed. In both sites, the participants claimed they received positive results from using methods from the seminar to deal with stress in the workplace (68% vs. 60%). When asked whether work performance, self worth and job satisfaction had improved as a direct result of having attended the seminar, the benefit was greater in the RNOH group in all three instances. The highest impact was in self worth with 95% vs. 55% in the RNOH and Highclear groups respectively (See Figure 3). More interesting were the results given for sick leave and errors (see Figure 4). Before participating in the seminars, 74% of RNOH staff on average took no sick leave from work in the last month and 47% of the staff contributed to no errors at work. Of those participants who responded, 19% took 1 to 2 sick days and 53% contributed to 1 to 2 errors in the last month. After participating in the Values in Healthcare seminars the former reduced to 16% and there was a reduction in errors made (participants making 1-2 errors in the last month declined from 53% to 50%). With the Highclear group the number of staff taking 1 to 2 days off sick increased to 23%. This corresponds to a reduction of 15% of staff taking 3 to 5 days off being reduced to 2% after attending the seminars. There is an indication that the number of sick days off work declined after attending the seminars. With regards to errors contributed in the last month, there was no change in staff making no errors, but there was a slight increase from 54% (before) to 57% of staff making 1to2 errors and a reduction of 2% of staff making 3 to 5 errors after attending the seminars. In both settings participants worked in a team, found it easy to work together, and the team had clear objectives and met regularly. The impact of having attended the Values in Healthcare seminars was positive in both workplaces and in the interaction with other co-workers. Using a score on an incremental scale between 1 and 5 where 1 is strongly disagree and 5 strongly agree, participants were asked their responses before seminars and then after the seminar on their de-stress level, wellbeing, job satisfaction, motivation and communication levels at work (see Table 2). On average, a response greater than 3 signifies participants agree and a score less than 3 indicates their disagreement. The RNOH participants on average recorded a 3 score and there were indications of overall improvement in de-stress, well-being, satisfaction and communication and some aspects of motivation (set realistic goals) but mixed results with the Highclear group. Although the majority of the Highclear participants on average responded with a 3 (‘agree’) score for the above responses, there was a reduction in satisfaction and communication levels at work. With these participants the scores reported indicated little improvement listening attentively and relating effectively. Another interesting result was the effect bad weather had on work performance and whether the time of year, contributed to low work performance. These variables were introduced as confounders. The questions were introduced in the ‘after’ questionnaire and the results from both sites (RNOH vs. Highclear) were positive with over half of the participants from the public and private sectors agreeing that bad weather (82% vs. 60%) and the months of January and December (93% vs. 51%) contributed to low work performance. Discussion The effects of stress on health professionals may be seen as being increased errors such as in prescribing, disloyalty, increased staff turnover, limited team working, increased numbers of patients’ complaints, poor time- keeping and sickness absence, resistance to change or the adoption of new technology or systems, and disruption in the practice organisation even resulting in a practice partnership split. Staff may be less motivated or effective. GPs may have little energy or capacity to listen or empathise with patients, and communication between doctors and patients may be poor. Experience of stress does not necessarily result in pathological changes or damage but prolonged stress does. Recognising the symptoms and causes of job stress is an important first step towards finding solutions which can then lead to preventive measures. The findings in this study of the Values in Healthcare: a spiritual approach programme in the public and private sectors indicate that on a personal level, one’s attitude and perception of situations at the workplace can influence the outcomes when faced with stressful or trying circumstances. The ultimate result is a change in behaviour and lifestyle which could result in a change in one’s perception of stressful external situations and circumstances, which are constantly changing and are all around us. Whether spirituality helps improve mental and physical health is a topic that interests researchers. 20 Spiritual practice may even change lifestyles and lead to more healthy habits by helping people avoid smoking, excessive drinking, and drug abuse. These findings are supported in other studies 21 22 which examined the effects of stress management training and modified lifestyles through exercise, group therapy, meditation, and yoga. The results suggest that there may be clinical and economic benefit to offering preventive stress management. Several limitations exist in this study. Because this study is currently a work in progress only six of the seven seminars were evaluated in both public and private sector sites, and an overall evaluation of the results from Values in Healthcare programme was not possible at the time of writing the paper. Also the small sample sizes make it difficult to interpret whether the feedback was a clear indication of change. Change in behaviour, thinking and lifestyle require a considerable time period to materialise. Six seminars over a 6-month period in the case of the Royal National Orthopaedic Hospital and Highclear group did show improvement in the participants’ attitude to their work, job and employer but a prolonged effect would give a better indication of the impact of the training sessions on the participants. A six-month follow-up on both sites is planned. The Values in Healthcare programme will undergo a second implementation at the RNOH at their request. This is an ideal opportunity to increase the sample size from the pilot, to improve the response rate and to gather more data on the prolonged effects of the programme. The EuroQol questionnaire 23 was included in the questionnaires used in the two pilots with the aim to establish whether there were improvements in the health states 20 Brody, Jane and Denise Grady, The New York Times Guide to Alternative Health. New York: New York Times Co., 2001. 203-244. 21 Ornish, D., Scherwitz, L.W., et al. "Intensive Lifestyle Changes for Reversal of Coronary Heart Disease." Journal of the American Medical Association (JAMA), 1998, Vol. 280. 2001-2007 22 Blumenthal JA, Babyak M, Wei J, O'Connor C, Waugh R, Eisenstein E, Mark D, Sherwood A, Woodley PS, Irwin RJ, Reed G. Usefulness of psychosocial treatment of mental stress-induced myocardial ischemia in men, Am J Cardiol. 2002 Jan 15;89(2):164-8. 23 The EuroQol health states range from 0 to 100 with the best health state marked at 100 and the worst health state at 0. Participants were asked to indicate on this scale how good or bad their own health was at the time of filling in the questionnaire. that participants were in before participating in the seminars compared to those after, having put into practice aspects of the seminar in their lives and in the workplace. Because the ‘after’ questionnaires from the Highclear group with the health states were not received at the time of writing, the quality adjusted life years (QALY) could not be calculated and compared to the RNOH. However, this can be done and cost per QALY calculated when the information is received. An interesting outcome from the evaluation of the Values in Healthcare programme is the effect of the employer on the work lives of the employees. The results from the pilots indicate that in both pilots there was an improvement at the individual level. However, there were less improvement on the participants’ scores when asked about recognition for good work, support from line manager, freedom to choose own method of working, opportunities to use one’s abilities and being valued by the employer (see Table 2 question 6). This can be interpreted to mean that although the employees could benefit from the Values in Healthcare programme the employer should redefine the way employees are treated and valued in the workplace. These positive shifts would add to the overall performance of the workforce and produce benefits in terms of increase in productivity, cost savings due to reduction in sick leave and a much happier and appreciated workforce. Although the impact of the Values in Healthcare programme on the employer is an important aspect to consider and test, it was not the focus in the pilots. However, focus groups are planned in the near future with managers at both pilot sites to evaluate the programme from their perspective in terms of cost savings and improved outcomes. A second phase of the research is currently planned which involves implementing and evaluating the Values in Healthcare programme in a more rigorous manner within both the public and private sectors. A comparative analysis of the programme would be done together with a cost-effectiveness analysis of introducing the Values in Healthcare programme into the public and private sectors within the UK. The methodology to be used is decision analysis, comparing the costeffectiveness of the Values in Healthcare programme to a ‘do nothing’ alternative in both the public and private sector and observing the trend on certain variables (workload, stress reduction, reduction in sick leave, satisfaction and fulfilment). As part of an effort of the National Health Service (NHS) Improving Working Lives (IWL) in the UK 24, achieving Stage Three Practice Plus of IWL (where evidence of organisational and cultural change has occurred and is perceived by the staff), the Values in Healthcare programme could be a way forward to create the forum for this to be implemented and possibly achieved. In summary, the Values in Healthcare programme implemented and evaluated at the two pilot sites shows positive results is terms of coping with stress, reduction in sick leave and job satisfaction from the employee perspective. The results from the pilots do show some indication of positive change amongst the participants of the study at both pilot sites but the evidence is only partially conclusive. This however can be improved by a follow-up over a period of time to track the behavioural change 24 The Improving Working Lives (IWL) programme is an important element in the drive towards ensuring that enough well-qualified, motivated people are in place to deliver the quality of healthcare envisaged in the NHS Plan. It is in three stages: Stage One: Pledge - All NHS organisations to make a public commitment, by having the policies, practices and people in place to achieve IWL accreditation by April 2001. Stage Two: Practice - organisations to provide a portfolio of evidence over a wide range of policies and procedures that improve the working lives of staff. Stage Three: Practice Plus - achievement in all staff groups across the whole organisation and is awarded once all the gaps have been remedied. of the participants and to test the empirical impact of the Values in Healthcare programme over time. Clearly for the Values in Healthcare programme to be accepted as a cost-effective clinical intervention it needs to be proved in more rigorous settings to show that it generates cost savings and enhances work performance; but for this more research is needed. Acknowledgements: Many thanks to the Janki Foundation for Global Healthcare for allowing me to carry out research into the Values in Healthcare programme; the Royal National Orthopaedic Hospital and Highclear Group for agreeing to run the two pilots at their sites; North and East Yorkshire & Northern Lincolnshire Strategic Health Authority for personal development time given towards the research; Department of Economics and Related Studies at the University of York for financial assistance to attend this conference; and to Robert Day for his continued support into this research and his invaluable technical assistance with the data analysis and graphics. Table 1 Participants Demographics from Pilots DESCRIPTION RNOH (Public sector) Before After 38 32 Questionnaires sent out 31 19 Completed (n = ) 82% 59% Response rate 12 12 Average time taken for minutes minutes questionnaire Ease of filling questionnaire - very difficult 3% 0% - fairly difficult 1% 0% - fairly easy 73% 94% - very easy 10% 6% Gender Before - male 13% - female 87% Age - 16 to 20 0% - 21 to 30 13% - 31 to 40 30% - 41 to 50 30% - 51 to 65 27% - 66 + 0% Education - Educated after min leaver age 70% - Degree 71% Ethnic Group - White 67% - Asian 20% - British mixed 0% - Black 13% - Chinese 0% - Other 0% Employment 93% - Permanent 7% - contract (inc. seconded & locum) 27% Manager Years worked in organisation - less than 1 3% - 1 to 2 13% - 3 to 5 37% - 6 to 10 10% - 11 to 15 17% - more than 15 23% (Source: Author) HIGHCLEAR (Private sector) Before After 13 67 13 53 100% 79% 9 6 minutes minutes 8% 0% 54% 38% 0% 17% 46% 37% Before 54% 46% 8% 23% 31% 15% 23% 0% 92% 83% 85% 15% 0% 0% 0% 0% 85% 15% 77% 8% 15% 54% 15% 8% 0% Table 2 Selected Results from Before & After Pilot Questionnaires (Source: Author) SELECTED QUESTIONS Q1. Severe Stress within - Yourself (% Yes) - Others that you care for (% Yes) Q2. Stress Diseases (At Least One) RNOH (Public Sector) BEFORE AFTER 97% 64% 74% Q2n. New Coping Mechanism (% Yes) Q3n. Put Into Practice Q4n. Positive Results Q5n. Direct Result Of Seminar - Work Performance (% Yes) - Self Worth (% Yes) - Job Satisfaction (% Yes) Q3. Hours Worked (Average) Q4. Additional Hours Per Week (%) - 1 To 5 - 6 To 10 Q5. Teamwork (% Yes) - Work in a Team - Clear Objectives - Working Closely is Difficult - Regular Team Meetings Q6. Satisfaction (Average) - Recognition For Good Work - Support From Manager - Freedom In Work Method - Support From Colleagues - Amount Of Responsibility - Opportunities To Use Abilities - Valued By Employer Q8. Sick Leave & Errors (% Yes) - Days Off Sick In Last Month - Errors Contributed In Last Month Q11a. De-Stress (Average) - Cope With Stress Easily - Comfortable With Workload - Emotionally Drained By Work - Easily Relax With Work People Q11b. Wellbeing (Average) - Look Forward To Going To Work - Aim To Keep Staff Turnover Low - Peaceful Most Of The Time Q11c. Satisfaction (Average) - Satisfied With My Job - Clear And Happy With Tasks - Empowered To Achieve Goals - Fulfilled With Contribution To Work Q11d. Motivation (Average) - Keep Staff Morale High - Self Motivated - Set Realistic Goals Q11e. Communication (Average) - Communicate Clearly - Listen Attentively - Relate Effectively Q12Nb. Bad Weather Contributes Q13Nb. Dec/Jan Contributes 50% 22% HIGHCLEAR (Private Sector) BEFORE AFTER 69% 54% 69% 46% 28% 95% 95% 68% 51% 51% 60% 50% 95% 44% 38% 55% 15% 32.7 40.2 53% 10% 38% 38% 94% 86% 30% 86% 92% 75% 33% 58% 3.5 3.4 3.9 3.7 3.5 3.5 3.3 3.6 3.5 3.9 4.2 3.8 3.6 3.2 3.0 3.2 3.5 3.5 3.7 3.8 3.4 3.1 3.1 3.5 3.6 3.7 3.5 3.0 none 1 to 2 none 1 to 2 none 1 to 2 none 1 to 2 74% 47% 19% 53% 74% 50% 16% 50% 77% 38% 0% 54% 75% 38% 23% 57% 3.06 2.93 2.77 3.27 3.22 2.94 2.83 3.61 3.38 2.69 2.85 3.46 3.38 2.90 2.81 3.51 3.20 3.65 3.29 3.44 3.60 3.54 3.38 3.77 3.00 3.32 3.85 3.49 3.30 3.43 3.55 3.57 3.28 3.33 3.89 3.44 3.23 3.54 3.85 3.15 3.11 3.47 3.66 3.21 3.54 4.03 3.68 3.35 3.94 3.72 3.54 4.08 3.46 3.62 3.87 3.58 3.87 3.97 3.90 3.94 4.06 4.11 82% 93% 3.69 4.23 3.92 3.81 3.77 3.79 60% 51% Introduce Values Acceleration of Change in Values Positive Outlook Positive Feelings Clinical Pathway of Change in Attitude Perception of Stress Shifts: External Values in Healthcare to Internal Change of Lifestyle Outcomes: +health +productivity Stressrelated Diseases Reduce Impact on Body & Mind Many Hands Make Light Work Worthiness Acceptance Harmony Things done effectively & efficiently Values in Healthcare Cooperation More Values taken on as benefits gain Cooperation becomes a way of life Clinical Pathway of Co-operation Goals/tasks Achieved Efficiently Eliminate Headaches /Anxiety Stress Declines where Values More Energy and Lightness Cooperation Source: Author Figure 1 Clinical Pathways Figure 2 Stress Levels at RNOH and HIGHCLEAR Severe Stress Levels - RNOH 100% 90% Percentage Yes 80% 70% 60% 50% 40% 30% 20% 10% 0% - yourself Before - others you care for After Severe Stress Levels - HIGHCLEAR 80% 70% Percentage Yes 60% 50% 40% 30% 20% 10% 0% - yourself Before - others you care for After Source: Author Impact of Seminars 100% 90% Percentage Yes 80% 70% 60% 50% 40% 30% 20% Figure 3 Impact of Seminars at RNOH and HIGHCLEAR io n Jo b sa tis f ac t el fw or th S ce rf pe or k W P os i ti v e or m re pr ac nt o ut i P an tic e m ni s ha ec m pi ng N ew co su l ts 10% 0% RNOH HIGHCLEAR Source: Author Figure 4 Sick Leave and Errors at RNOH and HIGHCLEAR Sick Leave & Errors - RNOH 100% 90% Sick Leave Percentage Yes 80% Errors 70% 60% 50% 40% 30% 20% 10% 0% none 1 to 2 3 to 5 none 1 to 2 3 to 5 Before Number of Incidents After Sick Leave & Errors - HIGHCLEAR 100% 90% Sick Leave 80% Errors Percentage Yes 70% 60% 50% 40% 30% 20% 10% 0% none 1 to 2 3 to 5 none Number of Incidents 1 to 2 3 to 5 Before After Source: Author Childbirth Transformation and Technology: A Critical Analysis Carol Reagan Shelton, R.N., Ph.D. Professor of Nursing and Women’s Studies Rhode Island College 600 Mount Pleasant Avenue Providence Rhode Island 02908 USA The historical record provides us with enormous differences in the way in which childbirth is transformed from one period of history to another and from one culture to another. The transformation is a result of many factors: the home/hospital environment, the caregivers at birth, the utilization of technological and medical devices, the availability of childbirth education, among other social, cultural, medical and historical factors. Although there are differences in the culture of childbirth from one country to another, contemporary, advanced industrial societies have been at the forefront of developing and using technology almost universally in the obstetrical units of our hospitals. The United States is perhaps in the lead in this trend, and that has led to increasing numbers of births by Caesarean Section. In recent years the percentage of women giving birth surgically has risen to 25-30% of all births. There is no doubt that not every woman can birth a baby vaginally or that every baby exits the uterus healthy and well. However one can be permitted a healthy skepticism in questioning the notion that one out of four babies needs to be removed surgically or that labor in itself is a pathological condition. In some segments of American society (and perhaps in Brazilian and other societies as well), women are now given the option of a caesarean birth. What are the consequences of this trend of surgically managing the birth process and /or offering it as a non-consequential choice? Is there evidence that caesarean births are low-risk interventions for both mother and child? What has led to the cultural acceptance of surgery as an appropriate intervention in childbirth? This presentation aims to examine these questions and to critique contemporary cultural trends in light of the evidence that exists. Childbirth cannot be examined in isolation from the cultural expectations and constraints that exist in the environment in which it takes place. Sociologists such as Barbara Katz Rothman have proposed a frame of reference to understand these matters. Recognizing the powerful ideologies that affect motherhood, Rothman examines patriarchy, technology and capitalism. This frame of reference can be helpful in examining the trends occurring not only in childbirth but in parenting approaches as well. 25 The aim of this presentation is to provide: 25 Rothman, Barbara Katz. The Ideology of Motherhood. Rutgers University Press. New Brunswick, NJ 2000 • • • • an historical analysis of trends that have developed in childbearing in recent years a compilation of recent data regarding Caesarean sections an analysis of popular culture regarding the proliferation of surgical births a critique of contemporary trends using the Rothman model Title: Alcohol Detoxification from Primary Care in the North West of Ireland Short Title: Alcohol Detoxification from Primary Care in the NWHB Total Word count: 1976 (excluding abstract) Authors: Ms. Virginia Reid* Ms. Moira Mills Dr. Tony Sharkey Dr. Paul Stewart *Department of Public Health Medicine, HSE North West, The Old Church, Drumany, Letterkenny, Co. Donegal, Ireland. [email protected] Conflict of Interest: None Alcohol Detoxification from Primary Care in the North West of Ireland Abstract: General Practitioners (GPs) have an important role to play in treating problem drinkers although no study in Ireland has attempted to document their opinion or use of detoxification for patients at home. A questionnaire was mailed to all GPs in the North Western Health Board (n=119) to ascertain current practice in this area and identify demographics of patients availing of this treatment. A total of 45 responses were obtained representing 67% of group practices and 42% of single-handed practices. The majority (80%) of GPs who responded offer home alcohol detoxification. Within a year, the mean number of patients detoxified per GP was 4. The majority of patients detoxified (73%) were male. The average duration of alcohol problems was 15 years (SD 7.69). Librium was the most common pharmacological drug prescribed (63%). Training on home detoxification was requested by 34% of GPs and 87% of GPs requested information on this treatment. Introduction: Alcohol-related harm is a public health issue. The spiralling harm due to excessive alcohol consumption is well documented and the Irish are the second highest consumers in the EU at 14.2 litres of pure alcohol per capita1.Alcohol disorders accounted for 17% of all admissions to Irish psychiatric hospitals in 20022. The management of alcohol disorders often includes detoxification from alcohol. Stockwell3 describes detoxification as “a treatment designed to control both medical and psychological complications which may occur temporarily after a period of heavy and sustained alcohol use”. Many people with mild to moderate withdrawal symptoms can be detoxified safely, successfully and much more cost effectively in the community under medical supervision4. Furthermore, there is evidence that many patients prefer home alcohol detoxification5. Recent years have seen increased movement of patient care away from in-patient hospital treatment to more localised care in the community. It is widely recognised that GPs have a pivotal role to play in the successful management of alcohol related disorders yet the management of alcohol detoxification at home has been an area slow to develop. Aims: The aim of this research was to ascertain GP attitudes and practice in relation to home alcohol detoxification and provide demographics of patients currently availing of this treatment. Method: A postal questionnaire with prepaid envelopes was sent to all GPs in the NWHB area. A second questionnaire was similarly distributed 2 months later to non-respondents. The questionnaire comprised sections dealing with home detoxification offered from the practice, attitudes towards protocols and demographics and details of patients detoxified from primary care. Results: In total, 46 questionnaires were returned representing 39% of all GP’s. At least one response was received from 67% of primary care group practices and 42% of single-handed practices. Of these, 65% (30 / 46) were from the Donegal area and 35% (16 / 46) were from the Sligo/Leitrim area. The response rate for individual items among returned questionnaires ranged from 72% to 100%. The mean length of time in practice was 19.4 years (S.D. 8.03; range 4 – 33 years). • Home detoxification offered, numbers of patients and screening: Some 80% of GPs in the NWHB who replied to the questionnaire offer home alcohol detoxification whilst the remaining 20% of respondents did not offer this type of treatment. Within a year, the mean number of patients detoxified per GP was 3.7 (SEM 0.61). 3 GPs stated that they did not know how many patients they would have detoxified within a 12-month period. Interestingly, 2 GPs had over 20 patients within a 12 month period although these GPs has a specialist role in alcohol detoxification and an unusually high number of patients and were therefore excluded from analysis pertaining to number of patients treated. Overall, 97% of GPs used clinical experience and judgement in assessing a patient’s suitability for home detoxification and in addition, another 32% use a screening instrument for assessing patient suitability. With regard to patients with general alcohol problems, almost a third (32%) of GPs routinely use a screening tool to assess patients. The CAGE questionnaire was the instrument exclusively cited as employed for this task. • Attitudes towards protocols, information, research and training: In the NWHB, 24% of practices have a policy on home detoxification in place although the majority (64%) of GPs were in favour of an NWHB standard home/community policy. Some 25% of GPs thought that a standard policy was not needed and 11% replied that they didn’t know. Over half (54%) of those that currently did offer detoxification stated that a standard Health Board protocol was needed and all respondents that did not currently offer the treatment had stated that one was required. When asked whether training or information on home detoxification was required, 34% of GPs stated that would like training and 87% would like information on this subject. Equally as many GPs currently providing this treatment as not providing this treatment requested information. Almost half, (48%) of GPs would be willing to participate in a pilot programme on home alcohol detoxification in the community. • Demographics and details of patients detoxified from primary care: GPs returning this questionnaire provided unidentifiable demographic information on 54 patients. The vast majority (73%) of the patients availing of this service were male. The average age of patients was 46.7 years (SD 13.26). Overall, the average duration of alcohol problems was 17 years (SD 8.2) for men and 12 years (SD 4.0) for women. When asked: “which of the following words best describes this home detoxification,” responses were obtained on 47 of the 54 patients. Overall, 38% of home detoxifications were regarded by the GP as “successful”, 28% were of “equivocal” outcome and 34% were deemed to have “failed”. There was no difference between genders in abstinence rates with 58% of both groups abstinent to the GPs knowledge at the time of completing the questionnaire. One-third of men (33%) and fifty percent (50%) of women undergoing home alcohol detoxification had at some time been admitted to in-patient care for alcohol treatment. 68% of patients had been referred to addiction services following the detoxification and 51% of patients had used other treatment agencies such as Alcoholics Anonymous. With regard to medications prescribed to patients, Librium was the most popular medication prescribed to over 50% of patients, followed by Xanax at 22%. Thiamine was prescribed to 7% of patients. The questionnaire asked whether or not the patient had other co-morbid conditions ranging from depressive disorders to schizophrenia. GPs ticked the box for any that applied. Overall, 35% of patients had no other co-morbid conditions as listed in the questionnaire. 19 patients (35%) had one condition listed and 15 patients (28%) had at least 2 conditions. Table 1 outlines the distribution of commonly cited co-morbid conditions. An attempt was made to ascertain whether or not the GP believed that the detoxification was a success for the particular patient. In 50% of female detoxifications, the GP had viewed the detoxification as a success although a smaller number, (33%) of male detoxifications were deemed successful. The same proportions of men to women (58%) were abstinent at the time of the GP completing the questionnaire. Discussion: Alcohol detoxification in Ireland is not a standardised procedure and is usually determined by local policies. This survey was an attempt to identify current practice in the area and provide a basis for further work particularly, future developments around standardising procedures and the development of protocols in the management of patients availing of home alcohol detoxification. This would thereby support the initiation of community and home detoxification in the North West and reduce ambiguity regarding this treatment. Home alcohol detoxification can safely and effectively be carried out in the patients own home where they have access to daily supervision to allow early detection of complications such as delirium tremens, continuous vomiting, or deterioration in mental state and are administered drugs and thiamine to prevent Wernicke’s encephalopathy and withdrawal syndrome 6. In-patient treatment is necessary for the small proportion of dependant drinkers who are at risk of experiencing severe withdrawal symptoms and for those who do not live in supportive environment i.e. the homeless, those living alone or those living with other heavy drinkers 4. A large proportion of GPs in the NWHB currently offer home alcohol detoxification to patients. A higher proportion of GPs in the North West undertake this treatment than that reported by Kaner et al, 7 in a UK population at 80% and 66% respectively. In fact, an estimated 4 patients are detoxified safely by each GP offering this treatment from primary care each year yet home alcohol detoxification is an area neglected in terms of guidelines for GPs. The reason for GPs not responding to this questionnaire is unknown although it is possible that non-responses could be due to not offering this treatment. The majority (80%) of GPs had 5 or less patients requiring home detoxification within a 12-month period. However, difficulty in remembering accurately and non-recorded detoxifications may be responsible for a lower than actual level of reporting. Almost two-thirds (64%) of GPs stated that a standard policy on home detoxification was needed in the NWHB. Interestingly, all of the GPs that currently did not offer home alcohol detoxification requested a standardised policy for this treatment. Therefore, it could be assumed that ambiguity around the correct management of patients and lack of training and information are reasons for the GP not undertaking this treatment at present. Almost half of GPs that returned the questionnaire would be willing to participate in a pilot project around home detoxification, which could be interpreted as indicative of the level of interest in this treatment and indeed the increasing burden that alcohol is placing in primary care generally. • Patients The number of patients detoxified from primary care in relation to the population is similar to that reported by Stockwell et al, 9. The proportion of male to female patients and the average age of patients undertaking home detoxification in the North West is comparable to other studies in area 10. With an average duration of alcohol problems in this group of patients of 15 years and an average age of 46.7 years it is likely that this group of people could benefit from intensive support and are well known to health professionals in the NWHB. A large proportion of patients had been referred to addiction services although there remained over 30% that had not been referred to this service. It is likely that at least some of these patients could benefit from referral. Similarly, of those that had been detoxified from primary care; over half had attended other treatment agencies such as Alcoholics Anonymous. The preferred medication for reducing withdrawal symptoms is a tapering regimen of long acting benzodiazepines either alone or with other medications 11. In line with this, this survey identified that chlordiazepoxide (Librium) followed by alprazolam (Xanax) were the most common drugs administered. Although it remains a subject of debate as to the correct dosage of thiamine to be administered to patients, it ought to be routinely prescribed in preventing Wernicke’s encephalopathy and other serious complications 12. Furthermore, vitamin B deficiencies are prevalent in alcohol dependant individuals 13. In this study, only 7% of patients were prescribed Thiamine although the demographics of patients indicate a client group with serious alcohol problems of lengthy duration. It could be argued that GPs felt that merely immediate pharmacological regimens were required in response to this question. Nevertheless, the value in administering thiamine in conjunction with other medications must be highlighted for this patient group. By virtue of the numbers of patients likely to require home alcohol detoxification in the North West, the value in providing a standardised NWHB protocol for the management of these patients requiring detoxification cannot be underestimated. By using a systematic standardised assessment such as the CIWA-r and combining monitoring, medication and nursing care, individuals should be able to undergo alcohol detoxification in their own home safely and without complications. Furthermore, all GPs in the North West should be provided with training and information on this treatment thereby aiding in the patient availing of this service throughout the North West. Conclusion: GPs in the North West are detoxifying patients from alcohol at home much more often than had been anticipated. It is apparent that these professionals require adequate information and training on this treatment in order to provide a standard of best practice in the area for all patients. The profile of patients undergoing home detoxification provides an indication of the type of patients accessing treatment and indeed the need for improved patient care with regard to referral procedures and medications prescribed. Furthermore, this group of people, many of whom have other co-morbid conditions may need specialised support in altering their drinking habits. The NWHB has initiated the development of detoxification services locally. This has been realised through recent strategies and interest in the area of alcohol, particularly since the formation of the North West Alcohol Forum. These developments and association with primary care are crucial to successful community and home based detoxification. References: 1. Ramstedt M., & Hope, A. The Irish Drinking Culture: Drinking and DrinkingRelated Harm, A European Comparative perspective. (In press) Journal of Substance Use. 2. Daly, A. & Walsh, D. Activities of Irish Psychiatric Services 2002, Mental Heath Research Division, Health Research Board, (2003). Dublin. 3. Stockwell, T., The Exeter home detoxification project, In: Helping the Problem Drinker: A New Initiative in Community Care, (eds Stockwell T. & Clement S.). Groom Helm, London, (1987) pp. 191. 4. Williams, S., Introducing an in-patient treatment for alcohol detoxification into a community setting, Journal of Clinical Nursing, (2001), 10 (5): 635-42. 5. Stockwell T., Bolt L., Milner I., Pugh P., Young I., Home detoxification for problem drinkers: acceptability to clients, relatives, general practitioners and outcome after 60 days. British Journal of Addiction, (1990), 85 (1): 61-70. 6. Ashworth M., Gerada, C., ABC of mental health: Addiction and dependence – II: Alcohol, Clinical review, British Medical Journal; (1997), 315:358-360. 7. Kaner, E.F.S., Masterson, B., The Role of general practitioners treating alcohol dependent patients in the community, Journal of Substance Misuse for Nursing, Health and Social Care, (1996), 1 (3): 132-6 8. Shaw, J.M., Kolesar, G.S., Sellers, E.M., Kaplan H.L. & Sandor, P., Development of optimal treatment tactics for alcohol withdrawal, Assessment of effectiveness of supportive care. Journal of Clinical Psychopharmacology, (1981), 1 (6), 382388. 9. Stockwell, T., Bolt, E., Hooper, J., Detoxification from alcohol managed at home by general practitioners, British Medical Journal, (1986), 292, 733-736. 10. Allan, C., Smith, I. And Mellin, M., Detoxification form alcohol: A comparison of home detoxification and hospital based day patient care, Alcohol & Alcoholism, (2000) 35, (1) 66-69 11. New South Wales Health Department, Detoxification clinical practice guideline, (New South Wales Health Department), (1999), ISBN: 0 7347 3034 9. 12. Day, E., Bentham P., Callaghan, R., Kuruvilla, T., George S. Thiamine for Wernicke-Korsakoff Syndrome in people at risk from alcohol abuse (Cochrane Review). (2004), In: The Cochrane Library, Issue 1. 13. Naik, P.C., Lawton, J., Brownell, L.W., Comparing general practitioners and specialist alcohol services in the management of alcohol withdrawal, Psychiatric Bulletin, (2000), 24, 214-215. Acknowledgement: The authors thank the participating general practitioners of the NWHB who kindly completed the questionnaire. Table 1: Co-morbid conditions of patients detoxified from primary care Condition No other co-morbid condition Depressive Disorders Anxiety Personality Disorders Affective Disorders Drug Dependency Other Number of Patients 19 16 14 6 5 6 5 % of patients 35.18 29.62 25.92 11.11 9.26 11.11 9.26 Note: More than 1 condition was noted for 28% of patients therefore total figures are higher than one hundred percent. IMPROVING PERINATAL OUTCOMES : EFFICACY OF CENTERINGPREGNANCY®: A GROUP PRENATAL CARE MODEL Ms Heather Reynolds CNM, MSN, FACNM Associate Professor Yale University School of Nursing 100 Church Street South Box 9740 New Haven Connecticut USA 06519 + 1 203 737 2370 [email protected] CenteringPregnancy® is a model of group prenatal care developed in 1993-94 by Sharon Rising, CNM, MSN, a nurse-midwife and educator in Connecticut. Eight to twelve women grouped by gestational age receive their prenatal care together in 10 two-hour sessions that reflect the schedule of routine prenatal care. The women are taught to do self-care activities and each has a brief time for individual prenatal exam with the health provider within the group space. There are specific curricular content included in each session, although a facilitative leadership style allows for flexibility in the discussion. Opportunity is provided for women to socialize and form community. Evaluative data on patient satisfaction consistently demonstrates at least a 96% preference of patients for receiving their care in this way. The need for formalized research on perinatal outcomes led to the large studies which began at our institution in 1999. Prior to the institution of a randomized clinical trial of Centering, we undertook a prospective, matched cohort study of pregnant women (N = 458) who entered prenatal care at a gestational age of 24 or less weeks. Half of the subjects received group prenatal care with women of the same gestational age, while the remainder received usual individual prenatal care. The women, who were predominantly black and Hispanic, were matched by clinic, age, race, parity, and infant birth date. The subjects received their care from public clinics in Atlanta, Georgia or New Haven, Connecticut. The results from this cohort study provided beginning evidence of the importance of this model in influencing some clinical perinatal outcomes. The infant birth weights were greater for infants of women in group in comparison to infants of women who received individual prenatal care (P < .01). Even in those infants born preterm, infants of group patients were significantly larger than infants of individual-care patients (mean, 2398 versus 1990 g, P < .05). A trend was found for infants of group patients, who were less likely than those of individual-care patients to be low birth weight (less than 2500 g; 16 versus 23 infants); very low birth weight (less than 1500 g; three versus six infants); early preterm (less than 33 weeks; two versus seven infants); or whom experienced neonatal loss (none versus three infants). This latter trend was not statistically significant. Both groups were similar relative to the number of prenatal visits or other risk characteristics, including woman’s age, race or prior preterm delivery (Ickovics, J. et al, 2003). Currently a large randomized trial is on-going at these same institutions. Group prenatal care results in higher birth weight, especially for infants delivered preterm and provides a structural innovation, permitting more time for provider– patient interaction and therefore the opportunity to address clinical as well as psychological, social, and behavioral factors to promote healthy pregnancy. Results have implications for design of sustainable prenatal services that might contribute to reduction of racial disparities in adverse perinatal outcomes. References: Ickovics, K., Kershaw, TTS., Westdahl, C., Rising, SS., Klima, C., Reynolds, H., & Magriples, U., 2003. Group prenatalcare and preterm birth weight: Results from a matched cohort study at public clinics. Obstetrics & Gynecology, 102(5,part1), 10511057. [email protected] SHOULD FAMILY MEMBERS WITNESS RESUSCITATION OFTHEIR LOVED ONE? A CRITICAL AND SYSTEMATIC REVIEW OF THE LITERATURE AND GUIDELINES FOR CLINICAL PRACTICE Billiejoan Rice BSc, RGN, PGDIP Education, MSc. Teaching Fellow School of Nursing & Midwifery Medical Biology Centre Queen’s University Lisburn Road Belfast BT9 7BL N Ireland [email protected] Abstract The overall aim of this review is to critically appraise the literature to date concerning opinion, consensus and research in the field of witnessed resuscitation. The literature is presented with specific emphasis on relatives’, patients’ and health care professionals’ experiences and opinions and the ethical and legal issues surrounding the area of witnessed resuscitation. Evidence both for and against witnessed resuscitation is presented outlining the gaps in theoretical knowledge and the methodological limitations of the studies. The literature highlighted 17 articles, primarily composed of survey research. The literature suggests that families wish to be given the option of remaining with their loved one during resuscitation. When given the option families often choose to remain in the resuscitation room (Barratt and Wallis, 1998, Doyle et al, 1987, Eichorn et al. 1996, Robinson et al, 1998). These relatives report favourable experiences and feel it is beneficial to the patient and themselves. Conversely, findings from a recent study revealed that only 29% of patients stated they would want their next of kin present during their resuscitation with 71% stating they did not want their resuscitation to be witnessed by the next of kin. Distress was cited as the main reason why the patient did not wish any relative to be present (Grice et al, 2004). If the witnessed resuscitation process were explained, with emphasis on the role of the chaperone, then acceptance may improve (Robinson et al, 1998). Health care professionals have mixed opinions regarding family presence during resuscitation. Nurses have more favourable views than physicians (Chalk, 1995). One small pilot randomised controlled trial of relatives allocated to a witnessed group or non-witnessed group, found little evidence to support the exclusion of relatives who wish to be present from the resuscitation room (Robinson et al, 1998). There still appears to be conflicting opinion related to the practice of witnessed resuscitation for family members. Perhaps the over-riding concern should be to offer the relative and patient choice regarding this issue, ensuring support by a chaperone or designated nurse. ave more favourable views than physicians (Chalk, 1995). One small pilot randomised controlled trial of relatives allocated to a witnessed group or non-witnessed group, found little evidence to support the exclusion of relatives who wish to be present from the resuscitation room (Robinson et al, 1998). There still appears to be conflicting opinion related to the practice of witnessed resuscitation for family members. Perhaps the over-riding concern should be to offer the relative and patient choice regarding this issue, ensuring support by a chaperone or designated nurse. REFERENCES Barratt F., Wallis D.N. (1998) Relatives in the resuscitation room: their point of view. Journal of Accident and Emergency Medicine 15, 109-111. Chalk a. (1995) Should relatives be present in the resuscitation room? Accidnet and emergency Nursing 3 (3), 58-61. Doyle C.J., Post H., Burney R.E., Maino J., Keefe M., Rhee K.J. (1987) Family participation during resuscitation: an option. Annals of Emergency Medicine 16 (6), 673-675. Eichorn D.J., Meyers T.A., Mitchell T.G., Guzzetta C.E. (1996) Opening the doors: family presence during resuscitation. Journal of Cardiovascular Nursing 10 (4), 5970. Grice A.S., Picton P., Deakin C.D. (2003) Study examining attitudes of staff, patients and relatives to witnessed resuscitation in adult intensive care units. British Journal of Anaesthesia 91 (6), 820-824. Robinson S.M., Mackenzie-Ross S., Campbell-Hewson G.l., Egleston C.V., Prevost A.T. (1998) Psychological effect of witnessed resuscitation on bereaved relatives. The Lancet 352, 614-617. AN EXPLORATION OF INNOVATIVE NURSING AND MIDWIFERY ROLES IN NORTHERN IRELAND Roberta Richey RGN Bsc (Hons) MRes, Research Associate, Institute of Nursing Research, School of Nursing, University of Ulster Hugh McKenna RGN RMN DipN(Lond) BSc(Hons) Adv Dip Ed RNT DPhil FRCSI, Dean of the Faculty of Life and Health Sciences, University of Ulster Sinead Keeney BA (Hons) MRes, Senior Research Fellow, Institute of Nursing Research, School of Nursing, University of Ulster Felicity Hasson BA (Hons) MSc, Research Fellow, Institute of Nursing Research, School of Nursing, University of Ulster Brenda Poulton School of Nursing, RGN RHV RHVT BA(Hons) MSc PhD Professor of Community Nursing, Institute of Nursing Research, University of Ulster Marlene Sinclair RN RM RNT BSc(Hons) DASE Med PhD Senior Lecturer, Institute of Nursing Research, School of Nursing, University of Ulster INTRODUCTION Over the past decade there has been a proliferation of new nursing and midwifery roles. These roles have escalated as a result of national and regional policy (RobertsDavis & Read 2001), the effects of changes to medical working practices (Cameron & Masterson, 2000) and the on-going practice and professional development in nursing (Read et al., 2001). Buchan and Daz Pol (2002) noted that there was a dearth of research into how these roles were introduced, their prevalence and their effectiveness. Studies have shown the importance of proper planning for new roles within the employing organisations (Cameron & Masterson, 2000) and ensuring that adequate resources were available to the post holder (Collins et al., 2000). WilsonBarnett et al. (2000) considered the provision of support from nurse managers and senior clinicians vital for role development. Confusion can exist regarding the ‘scope of practice’ of new roles (Jamieson & Williams, 2002). This lack of clarity about the scope of the innovative role may have contributed to the concern that the introduction of specialists into an area has the potential to de-skill generic staff (Jack et al., 2004; McGee & Castledine, 1999). The confusion is not relieved by the variety of job titles that post holders possess (Read et al., 2001; Barnes 2004;). Concern remains that nurses and midwives in new roles have simply taken on duties that were previously the remit of other professions and this has diluted nursing and midwifery care (Rose et al 1997). The Northern Ireland Practice and Education Council (NIPEC) commissioned the University of Ulster to explore the innovative nursing and midwifery roles that existed within Northern Ireland. AIM OF THE STUDY The aim of this study was to conduct an exploration of innovative nursing and midwifery roles and associated levels of practice, across the eighteen Health and Social Services (HSS) Trusts and four Health and Social Services Boards in Northern Ireland. DEFINITION OF INNOVATIVE NURSING AND MIDWIFERY ROLES At the outset of the project NIPEC provided the researchers with the following definition of innovative roles: "Roles occupied by registered nurses or midwives that function outside the traditional hospital and community nursing and midwifery clinical structures, for example, Staff Nurse/Midwife, Ward Sister/Charge Nurse or other Ward Manager titles, District Nurse, Health Visitor, School Nurse, Community Psychiatric Nurse and also excluding Nurse Consultant positions." This definition not only encompassed innovative clinical roles but also those roles where the emphasis is on Practice Development, Audit, Research, Quality Improvement and Education Facilitation. ENRiP PROJECT The Exploring New Roles in Practice (ENRiP) project was undertaken in the UK between 1996 and 1998. Its recommendations focused on: setting up new roles; management issues; professional issues; resource issues; education, training and professional development; effectiveness and outcome measurement; the future; and strategic issues. METHODOLOGY Stage One - Semi-structured interviews were completed with the eighteen Trust Executive Directors of Nursing, the four Board Chief Nurses and the four Board Directors of Primary Care. Stage Two - The second stage comprised a postal survey with innovative post holders in nursing and midwifery throughout Northern Ireland, 614 postal questionnaires were distributed with a response rate of 74% (n=454). Stage Three - The third stage involved six case studies with innovative post holders. The case studies focused on roles in midwifery, community nursing, primary care, mental health, acute care and a non-clinical post. FINDINGS Stage 1 Findings: Interviews with Directors of Nursing, Chief Nurses and Directors of Primary Care Stimuli and support for innovative roles Participants were supportive of the development of innovative nursing and midwifery roles and acknowledged the importance of managerial support and a carefully devised infrastructure to assist the post holders to fulfil their role effectively. Drivers identified as underpinning the development of new roles included; national and regional policy, the emphasis on professional development in nursing and midwifery, the changing healthcare service and altering patient needs, and the influence of individual nurses and midwifes who had recognised a service need. Impact of innovative roles Patient/client care was noted to have been positively influenced by new role development. Innovative roles had developed practice and post holders were being used as a resource for knowledge, skills, training and education by other staff. There was some concern that the introduction of new roles could lead to the de-skilling of more generic staff. The importance of the innovative post holder being recognisable as a member of the nursing/midwifery profession was also stressed. This anxiety emerged from the view that nurses and midwives could be used to fill the gaps in the workforce plans of other disciplines, notably medicine. Evaluation and value for money Furthermore, most posts were funded on a fixed term temporary basis due to difficulties in obtaining long term funding for a new post at its inception. While the participants described the innovative roles as being value for money, it was accepted that this was difficult to assess. There was an acknowledgement of the need for evaluation and audit. Stage 2 Findings: Postal survey of innovative post holders in nursing and midwifery Demographic findings The majority of innovative roles had been established since 2000. Many respondents had contracts that required them to work part of the time in an innovative role and part of the time as a generic nurse. The difficulty caused by such a job division is illustrated by the fact that 66.7% (n=300) regularly worked more than their contracted hours in their innovative role. Innovative role job titles The overabundance of job titles is reflected in the finding that 449 respondents (65.8%), were identified with 296 different job titles and of these 227 (76.7%) had the word nurse, sister, health visitor or midwife in their designation. Education, Training and Research Education levels of respondents were high with 81.8% (n=36) possessing a diploma, advanced diploma, first degree, masters degree or PhD. However, over half (59.1%, n=264) did note barriers, such as time and an inability to get their post covered, to obtaining further education and training. Over a third (37.1%, n=167) had undertaken research in their current role, though of these only 51 (11.3%) had had the research published. Job description and role assessment Most respondents (92.4%, n=416) had a current job description, these were considered to reflect the post holder’s current role either reasonably well (52.4%, n= 236) or very well (19.3%, n=87). IPR/appraisal was the most common method used to assess the post holder’s performance, though for 10% (n=45) their performance was not assessed at all. Factors that aid and hinder effective working The main factors identified by participants, which ensured that they could work effectively in their innovative role were: support for the role (notably from management level); personal skills and knowledge; clinical supervision; and teamwork. The main barriers to working effectively included: lack of time for the role; lack of facilities/resources/space; lack of secretarial support; and lack of support from management. Stage 3 Findings: Case studies with innovative post holders Six case studies were undertaken with roles in community nursing, acute care, mental health, midwifery, primary care and a non-clinical role. The case studies confirmed the findings from the previous two stages. Effectively fulfilling the scope of their innovative role was influenced strongly by the skills of the individual, not only on a professional level but also on a personal one; these posts had evolved as they gained experience in the role. This was related to their ability to build good relationships with patients/clients and other colleagues, both within and outwith the post holder’s profession. The impact of the roles on patient/client care and on the development of nursing/midwifery practice was also evident. DISCUSSION Nursing and midwifery roles have developed rapidly in response to ongoing changes in healthcare provision both nationally and internationally. Previous research has considered the impact of policy decisions (Roberts-Davis & Read, 2001), changes in medical working practices (Cameron & Masterson, 2000) and the drive for professional development and changes in service need (Read et al., 2001). These were also identified in this study as stimuli for the rapid increase in the number of innovative roles in nursing and midwifery. Findings also indicated that managers recognised the individual impact that practitioners had on the development of innovative roles. The importance of providing a supportive infrastructure for the innovative post holder was emphasised throughout the study. Wilson-Barnett et al. (2000) had noted that support from nurse managers and senior clinicians were vital for new role development. Clinical supervision, appropriate training/education for the role and appraisal of the role were seen as necessary to ensure safety for patients and maintenance of high standards of care. The lack of consistency in how innovative post holders are titled, found in this study, has been an ongoing topic throughout the literature on role development, noted previously by Barnes (2004) and in the ENRiP project (Read et al., 2001). The positive aspect of these roles encroaching on the remit of other health and social care professionals was the opportunities for professional development and improved continuity of care for patients. In contrast the negative aspect concerned the fear that the basics of nursing care could be eroded. These concerns concur with those from previous studies that highlighted the unacceptability of nurses undertaking medical work at the expense of nursing work (Rose et al. 1997). The possible de-skilling of generic staff through the employment of specialists was also a concern, this reflected a concern noted in previous studies (Jack et al., 2004; McGee & Castledine, 1999). The significance of planning and resources for innovative roles emerged as a recommendation from the ENRiP project (Cameron & Masterson, 2000; Collins et al., 2000). In this study participants noted that while basic equipment and resources had been available to them on commencing their role, there were ongoing deficits in the provision of secretarial support, appropriate software and specialist equipment. Both ENRiP and this study also noted that a perceived lack of time impacted negatively on the ability of post holders to undertake their role (Collins et al., 2000). The post holders in the case study phase were identified as exemplars and therefore can be considered to be experts in their field. Conway (1998) acknowledged the difficulty in defining what an expert nurse is. Her criteria for specialist nurses of: extended knowledge bases; acting as consultants to other nurses; autonomy; distinct roles; innovative in terms of practice and agreements and protocols to enable them to expand their role, are reflected in the key aspects of good practice and the autonomy and decision-making capabilities found within the six case studies. CONCLUSIONS The findings from this study illustrate that there is substantial activity with regard to innovative nursing and midwifery role development in Northern Ireland’s HPSS, particularly since 2000. This activity has been influenced by a number of factors that have combined to encourage role development. The planning and development of these innovative roles needs careful consideration with an infrastructure developed which will both provide support for the role and a means of evaluating the impact of the role on the service. This study has provided verification that ongoing professional development in nursing and midwifery has been influenced positively by the establishment of innovative roles. This study also evidenced the positive impact on patient care resulting from role development. REFERENCES Barnes P. (2004) The nurse clinician: a time to reflect qualification. Paper presented at NMC Post Registration Nursing Framework Consultation Conference, February Buchan J. & Seccombe I. (2003) More nurses working differently? A review of the UK nursing labour market 2002 to 2003. RCN, London Buchan J. & Daz Pol M. (2002) Skill mix in the health care workforce: reviewing the evidence. Bulletin of the World Health Organisation. 80 (7) 575-580 Cameron A. & Masterson A. (2000) Managing the unmanageable? Nurse Executive directors and the new role in nursing. Journal of Advanced Nursing. 31 (5) 10811088 Collins K., Jones M.L., McDonnell A., Read S., Jones R. & Cameron A. (2000) Do new roles contribute to job satisfaction and retention of staff in nursing and professions allied to medicine. Journal of Nursing Management 8 3-12 Conway J.E. (1998) Evolution of the species ‘expert nurse’. An examination of the practical knowledge held by expert nurses. Journal of Clinical Nursing 7, 75-82 Jack B., Hendry C. & Topping A. (2004) Third year student nurses perceptions of the role and impact of Clinical Nurse Specialists: a multi-centred descriptive study. Clinical Effectiveness in Nursing. : 39-46 Jamieson L. & Williams L.M. (2002) Confusion prevails in defining advanced nursing practice. Collegian 9 (4) 29-33 Jenkins-Clarke S. & Carr-Hill R. (2003) Workforce and Workload: Are nursing resources used effectively? NT Research. 8 (4) 238-248 Levenson B. & Vaughan B. (1999) Developing new roles in practice: an evidence based guide. University of Sheffield McGee P. & Castledine G. (1999) A survey of specialist and advanced nursing practice in the UK. British Journal of Nursing 8 (16) 1074-1078 Northern Ireland Practice and Education Council for Nursing and Midwifery (2004) Development Framework for Nurses and Midwives: Consultation Document NIPEC, Belfast Read S., Lloyd Jones M., Collins K., McDonnell A., Jones R., Doyle L., Cameron A., Masterson A., Dowling S., Vaughan B., Furlong S. & Scholes J. (2001) Exploring new roles in practice: implications of developments within the clinical team (ENRiP). School of Health and Related Research (ScHARR), University of Sheffield, Sheffield www.shef.ac.uk/content/1/c6/33/98/enrip.pdf - accessed June 2004 Roberts-Davies M. & Read S. (2001) Clinical role clarification: using the Delphi method to establish similarities and differences between Nurse Practitioners and Clinical Nurse Specialists. Journal of Clinical Nursing 10, 33-43 Rose K., Waterman H. & Tullo A. (1997) The extended role of the nurse: reviewing the implications for practice. Clinical Effectiveness in Nursing 1, 31-37 Royal College of Midwives (2005) Annual Staffing Survey 2004. RCM, London Scholes J., Furlong S. & Vaughan B. (1999) New roles in practice: charting three typologies of role innovation. Nursing in Critical Care. 4 (6) 268-275 Wilson-Barnett J., Barriball K.L., Reynolds H., Jowett S. & Ryrie I. (2000) Recognising advancing nursing practice: evidence from two observational studies. International Journal of Nursing Studies 37, 389-400 Mentorship in Midwifery in the New Millennium By Helen Richmond Senior Lecturer in Midwifery MA, PGDipE, MSc, DPSM, RM, SRN Anglia Polytechnic University Bishops Hall Lane Chelmsford Essex CM1 1SQ Aims: To understand midwives perception of their role as mentors. To explore the experience of midwifery mentors in two contemporary NHS Trusts attached to a University in the South East of England. Background/rationale: Little data had been collected on the subject of the experience of midwives in their mentoring role in recent years but mentoring in the clinical area is now a pre-requisite of most clinically based courses. Where research has been done, it mainly centred on nurses (Pulsford, et al 2002, Chow and Suen, 2001, Smith and Gray 2001, Gray and Smith, 2000,). There is a need to examine the experiences of midwives separately from nurses as their working pattern is different from nurses creating different pressures. It was this fact in mind that this research was designed. Design: A questionnaire was designed based on the work of Darling 1985, and Davies et al 1997, and the results of a pilot study, which contained quantitative and qualitative questions. It was re-piloted before use and adjusted appropriately. 270 midwives were surveyed in relation to their views and experience about mentorship in the new millennium. 109 responded, making it one of the largest surveys on this subject. Data analysis was done by using an SPSS 11 package. Ethical limitations meant that the participants could not be pursued beyond the first mailing, and could not be followed up with interviewing. Results/Findings: The midwives in the sample ranged from newly qualified midwives to very experienced. Most midwives did not have any difficulties mentoring students (48%) and indicated that they found some job satisfaction in it. However where difficulties were identified four themes emerged. The four themes were: Not enough time to mentor students (21%), too much paperwork (15%), student problems (12%), and mentor confidence problems (9%). Mentors viewed themselves as role models for best practice wanted enthusiastic students who were well mannered and had good personal hygiene. Mentors indicated they did not feel well supported by the university or their managers in their role as mentors. Implications for practice: The amount of time that midwives have in their working day to teach student midwives needs to be discussed at management level and a more suitable plan designed to accommodate the role of mentorship. The amount of paper work that midwives have to complete during a student midwives training needs to be reviewed by universities. More support needs to be given to midwives, from the university in the practice area, when they encounter problems, with their students. Opportunities for this should be identified and utilised, by universities and managers. There should be careful preparation of midwives before they commence their mentoring role; otherwise they tend to become distressed in their role as mentors. A collaborative approach between universities and trusts needs to be pursued to prepare students for the clinical area. References: Chow, F.L.W., Suen, L.K.P. (2001) Clinical staff as mentors in pre-registration undergraduate nursing education: student’s perceptions of the mentors roles and responsibilities. Nurse Education Today. 21(5), 350-8 Darling, L. 1985 Mentor matching: The Ideal Mentor. Nurse Educator 10(4), 17-18 Davis, C., Davis, B.D., Burnard, P. 1997 Use of the QSR.NUD.IST computer program to identify how clinical midwife mentors view their work Journal of Advanced Nursing 26(4), 833-839 Gray, M., A., Smith, L.N. 2000 The qualities of an effective mentor from the student nurse’s perspective: findings from a longitudinal qualitative study. Journal of Advanced Nursing 32(6),1542-49 Pulsford, D., Boit, K., Owen,S. 2002 Are mentors ready to make a difference? A survey of mentors’ attitudes towards nurse education Nurse Education Today Vol 22 p 439 - 446 Smith, P., Gray, B. (2001) Reassessing the concept of emotional labour in student nurses education: the role of the link lecturers and mentors in a time of change. Nurse Education Today. 21(3), 230-7 SOURCES OF OCCUPATIONAL STRESS AS PERCEIVED BY REGISTERED NURSES WORKING IN MEDICAL AND SURGICAL WARDS IN A MAJOR UNIVERSITY TEACHING HOSPITAL IN THE REPUBLIC OF IRELAND. Author: Mary T. Ring, RGN, RNT, BNS, ENB 100, MSc. Nursing, Nurse Tutor/specialist co-ordinator, Centre of Nurse Education, Cork University Hospital. [email protected] 021 4922142 Fax 021 4922821 Background Stress has become one of the most significant occupational health issues of recent years (Lu, Shiau and Cooper, 1997). A wealth of international literature reveals that nurses experience numerous occupational stressors (Kirkcaldy and Martin, 2000). Although these stressors are well recognised, there has been little attempt to rank them in terms of significance. In addition, there appears to be a paucity of published studies related to the stressors experienced by Irish nurses working in acute medical and surgical wards. Design of study The modified Delphi technique was utilised in order to identify, prioritise and rank the most significant occupational stressors for this group of nurses. Sample selection method A non-probability convenience sample of seventy-one nurses commenced the study. Fifty-six nurses completed the study. This represented an overall response rate of seventy-two per cent. Data collection and analysis Three rounds of questionnaires were utilised. Data was analysed using the Statistical Package for Social Sciences (SPSS). In round one the informed participants were asked to rate a series of series of sixty-two occupational stressors identified from the literature. Participants were given the opportunity to identify other stressors they considered significant. Forty-four stressors received a median score of three or greater and progressed for rating in round two. Seventeen stressors which received a median score of four and interquartile range of <1.2 proceeded to round three. In round three participants identified and ranked the ten most significant stressors. Results Staff shortages were identified as being the most significant stressor. Lack of time to perform care to ones satisfaction, constant interruptions, fear of making a mistake and incompatible demands on ones time were the most significant workload related issues. Dealing with aggressive relatives was ranked sixth overall. The findings suggest that this group of nurses identify issues related to staffing levels and workload as the most significant occupational stressors. Kirkcaldy, B.D. Martin, T. (2000) Job stress and satisfaction among nurses individual differences, Stress Medicine, 16 (2), pp.77-89. Lu, L. Shiau, C. Cooper, C. (1997) Occupational stress in clinical nurses, Counselling Psychology, Quarterly, 10(1), pp. 30-50. SILENT NO LONGER – WOMEN’S STORIES ABOUT LOSS OF BOWEL CONTROL FOLLOWING CHILDBIRTH Carol Rogers, RN MHSc, Associate Professor, Faculty of Nursing, University of Calgary, 2500 University Dr. NW., Calgary, Alberta, T2N 1N4, Canada Phone: 1-403-220-4629; Fax: 1-403-284-4803; email – [email protected] Loss of bowel control or fecal incontinence is not a complication of childbirth that women expect to experience. The literature identifies possible causes of this - use of episiotomy and instrumental delivery, particularly with forceps (Sultan et al, 1993). ButI could find no literature to tell me how women live with this complication. As a postpartum nurse and a nursing teacher, I was concerned about this gap in information and in understanding. As a nurse, I cannot provide relevant nursing care unless I know what care is important to my patients. But to do this, I needed to know what it is like for women to live with this loss of bowel control. I conducted a descriptive qualitative study using narrative inquiry to hear and understand the stories of women who have experienced the loss of bowel control following childbirth. A purposive sample of women who had had this complication surgically repaired was accessed through a colon and rectal surgeon’s practice. Sixty to ninety minute interviews were done, then transcribed, read for general meaning then re-read for recurring ideas that can be interpreted for their meaning. The interpretation became the narrative account. This account of her interview was sent to each woman so she could add, delete as necessary. Commonalities across interview data sets were noted. Nine women in their 30’s and 40’s chose to participate. All but one experienced loss of bowel control after her first delivery. The length of time from delivery to meeting a colon rectal surgeon ranged from 5 days to 12 years. The length of time from delivery to surgery ranged from 5 months to 19 years. Four women had more than one rectal surgery. Each woman’s story was unique but there were common themes. These were “I knew I wasn’t right”; what it was like to lose control; the loss of freedom; the embarrassment; the need for support; and finally, what doctors and nurses could do. None of these women had difficulty in telling their stories. They were silent no longer. Sultan, A.H., Kamm, M.A., Bartram, C.I. and Hudson, C.N. (1993). Anal sphincter trauma during instrumental delivery. International Journal of Gynecology and Obstetrics. 43: 263-270. DIPLOMA IN NURSING STUDENTS’ EXPERIENCES OF POTENTIAL STRESSORS IN THE CLINICAL LEARNING ENVIRONMENT Author and Presenter: Sinead E. Ronayne Job Title: Nurse Tutor, Graduate Diploma in Nursing (Specialist Strands), Waterford Institute of Technology/Health Service Executive – South East Qualifications: RGN, Dip. in Higher Education in Professional Development in Nursing, H. Dip. Cardiovascular Nursing Studies, M. Sc. in Nursing (Clinical Practice) Address: Postgraduate Nursing Office, Unit 2, Waterford Regional Hospital, Dunmore Road, Waterford. Email: [email protected] Abstract Clinical education is an important component of pre-registration nursing curricula, accounting for approximately 65% of nursing education (Simons et al. 1998). For students, clinical experiences are integral to the development of practical skills, the integration of theory and practice (Nolan 1998) and their socialisation into nursing (Campbell et al. 1994). A plethora of international literature suggests that many stressors exist for nursing students in clinical settings. However, there is a dearth of Irish literature addressing potential clinical stressors for nursing students. Considering the changes that have occurred and those currently underway within nurse education in Ireland, investigating nursing students’ clinical experiences may enhance understanding among all those involved in nurse education, of students’ needs on clinical placements. The aim of this study was to explore the experiences of a group of first and third year nursing students on the pre-registration, Diploma in Nursing programme, regarding potential stressors in the clinical learning environment. The conceptual framework underpinning this study was the transactional model of stress, by Lazarus (1966). This study used a quantitative, non-experimental, cross-sectional, descriptive survey design. The Clinical Stress Perception Scale (CSPS), developed by the researcher, was a self-administered, structured, standardised questionnaire. The convenience sample consisted of 56 first year and 29 third year nursing students, undertaking a Diploma in Nursing Studies in General Nursing in one large teaching hospital in Ireland. Data were analysed using descriptive and inferential statistical procedures, using the Statistical Package for Social Sciences (SPSS). This study was significant in identifying students’ experiences regarding potential stressors that may create stress and compromise learning for nursing students. Students experienced moderate stress in clinical areas. Overall, third year students experienced a higher degree of stress than did first year students. Experiences regarding dealing with emergency situations, critically ill patients, death and terminal illness, feelings of personal inadequacy, fear of harming patients and integration with the ward team were identified as the most stressful. Interpersonal relationships and procedural care were considered the least stressful clinical experiences. This study’s findings may facilitate therapeutic discussions between clinicians, educationalists and students in attempting to anticipate, minimise or eliminate sources of stress for nursing students in clinical areas and raise awareness of students’ need for sustained support throughout their nursing education programme. A framework was developed from the current study’s research, which may assist in future explorations of students’ experiences in clinical areas. References Campbell, J. E., Larrivee, L., Field, P. A. and Reutter, L. (1994) Learning to nurse in the clinical setting. Journal of Advanced Nursing. 20(3), 1125-1131. Nolan, C.A. (1998) Learning on clinical placement: the experiences of six Australian student nurses. Nurse Education Today. 18(8), 622-629. Lazarus, R. S. (1966) Psychological Stress and the Coping Process. McGraw Hill, New York. Simons, H., Clark, J.B., Gobbi, M. and Long, G. (1998) Nurse Education and Training Evaluation in Ireland: Final Report. An Bord Altranais, Dublin. Standards of essential nursing care: nurses’ perceptions and management issues Mr. Thomas Rush RGN, RMN, B.A., MSc Lecturer & Mr. Joseph B Cunningham RGN, RMN, RLDN, Dip Nursing (London), BSc (Hons), MSc (Applied Social Research) Lecturer Room 12L12 Faculty of Life and Health Sciences The University of Ulster at Jordanstown Shore Road Newtownabbbey Co Antrim Northern Ireland BT 37 0QB + 44 28 9068225 [email protected] [email protected] Abstract: Aim: To examine the attitudes of nurses towards the standards of delivery of essential care and how they perceive managements’ interest in its delivery. Background: The nursing profession in the UK has been the subject of continuing and growing criticism over standards of essential care in recent years. These criticisms raise important issues not just for nurses but for the corporate management of hospital trusts; the most important issues are, what should nurses’ manage and what attention is paid to care which is basis of comfort? Design and Methods: A survey of 277 nurses in Northern Ireland using Likert scales. Results: Eighty-six percent of nurses believe they don’t have time for essential or basic care. Fifty-eight percent of nurses blame management for deficits in standards of care and only 44 % believe they get support from management for the day-to- day aspects of care. Eighty-six percent believe that nurses who meet the real needs of patients seldom get recognition. Conclusion: Nurses are concerned about the quality of care and with the lack of management involvement in basic care. Empowerment in nurse education Ms Frances Ryan RGN, RCN, DNS (Hons), BNS (Hons), RNT, MA (Hons) Lecturer School of Nursing & Midwifery The University of Dublin, Trinity College 24 D'Olier Street Dublin 2 Ireland + 353 1 6083925 [email protected] Abstract Adult education within the context of lifelong learning embraces the notion of enabling people to realise their full potential throughout the lifecycle. Its underlying philosophy is based on a participatory, egalitarian and empowering type of learning that is concerned with self-development and social awareness. Inherent in the philosophy are the principles of transformative and empowering learning. This study examined a nurse education initiative through the lens of adult education and empowerment. While it focused on the experiences of registered nurses returning to learning, the findings have significance for nurse education in general. The Return to Nursing Practice Course was designed to facilitate nurses to return to practice. These courses are hospital-based and devised primarily to recruit nurses back into the workforce. Nurses who are returning to learning and practice after an absence have been found to be a special needs group in terms of the emotional and practical support they require. It is significant to question therefore, whether or not the principles of adult education and empowerment are a reality for participants on such courses. The data from the study consisted of the texts of six semi-structured, audio-taped interviews that were transcribed verbatim. The data were analysed using hermeneutic phenomenological analysis, and the constant comparative method of grounded theory. The findings of the study indicated that the course was family-friendly and flexible. It was found to be an empowering experience only in terms of the increased selfconfidence felt by all participants after completing it. The lack of employment after the course was found to have a negative effect on participants. Participants stated that very little of their own life experiences were included in the learning process, and all found the course too short to meet their learning needs adequately. None of the participants stated that the course transformed or changed their personal meaning systems in any way. None of the findings indicated that the participants reached a level of critical reflection. The results indicated that both the curriculum content and duration of the course required alteration in order to allow for a more participatory, empowering and critically reflexive type of learning to occur. Future research in the area of nurse education within the context of adult education is desirable if nurses are to negotiate the challenges of a rapidly changing profession and truly partake in learning for life. Title: TRANSFORMING PRE-DIALYSIS EDUCATION USING CONJOINT ANALYSIS – PREFERENCES OF PATIENTS & CARERS Name of Authors *John M Sedgewick **Dr. Carl Thompson Job Title *Programmes Director & Principal Lecturer (Nephrology) University of Teesside, Tees Valley, Cleveland & Post Graduate Student University of York **Dr.Carl Thompson Senior Research Fellow Department of Health Sciences University of York York Primary Contact Details John Sedgewick, MSc, BSc (Hons) RN, RMHN, DipNurs, Renal Cert, CertEd/RNT School of Health and Social Care University of Teesside Tees Valley Cleveland England Tel +441 642 384996 Fax +441 642 384105 Email [email protected] TRANSFORMING PRE-DIALYSIS EDUCATION USING CONJOINT ANALYSIS – PREFERENCES OF PATIENTS & CARERS *John Sedgewick & **Dr Carl Thompson *University of Teesside, UK & **Department of Health Sciences, University of York, UK Abstract Background: This study examines preferences for pre-dialysis education in a group of dialysis patients using conjoint analysis (Ryan 1998). Conjoint analysis helps understand the trade off’s individuals make when choosing between various products or services. The National Service Frameworks for Renal Services (DoH 2004) emphasise strengthening patient choice and addressing service design in collaboration with service users. Design of Study: A mixed methods approach (triangulation) was adopted in the collection of qualitative data during stage one (focus group) and quantitative data collected during stage 2 (conjoint survey). Sample: Ten participants purposely sampled from across three renal units participated in stage one. Fifty participants undergoing dialysis for between 3-12 months were invited to participate in the completion of the self administered conjoint survey during stage two. Method: Focus group data identified key attributes and levels of attributes seen as important to pre-dialysis education. A full factorial design for the numbers of scenarios used in the conjoint survey was not feasible and so a fractional factorial design was used, allowing estimation of the main effects between attributes and levels. Data Collection & Analysis: Focus group data was analysed using content analysis with the development of cognitive mapping. SPSS Orthoplan procedure was used to ensure orthogonality between scenarios in the survey. Conjoint linear regression analysis was used, with the expressed preference as the dependent variable and the attributes at various levels as the independent variables. Results: Importance was most strongly associated with the content of education session (17.78%), staff grade providing education (17.36%) and the need for review sessions to occur at three monthly intervals (17.11%). Least importance was associated with type of educational resource used within pre-dialysis teaching (10.27%), venue for pre-dialysis education sessions (10.09%) and the format of delivery of pre-dialysis education (9.36%). Analysis was relative to individual utility scores (strength of preference). The development of an ‘ideal package ‘of pre-dialysis education emerged taking into account both individual and group preferences. The difference between the ideal package of pre-dialysis education (80% respondent satisfaction) and the least preferred package (30% satisfaction) suggested an overall reduction in satisfaction of 27%. Conjoint analysis provides the opportunity to identify the critical attributes and levels associated with a particular service as well as help understand what ‘trade-offs’ are made in choosing between various aspects of pre-dialysis education provided. References: Department of Health (2004) The National Service Framework for Renal Services: Part One: Dialysis and Transplantation. . London. DOH Ryan M, McIntosh E & Shackley P (1998) Using conjoint analysis to elicit the views of health service users: an application to the patient health card. Health expectations 1: 117 – 129 A Descriptive Survey Investigating The Nature And Effects Of Paid Part-Time Employment On Academic Performance Among General Student Nurses. Mr Brian Sharvin MSc; BSc (Hons); RGN; RNT. Lecturer in Nursing Department of Nursing College Street Campus Waterford Institute of Technology Abstract Introduction The aim of this study was to investigate the nature of paid part-time employment and its effects on academic performance as perceived by a group of student nurses in a regional school of nursing in Ireland. The evidence from the literature consistently suggests that the majority of students engage in part-time work and that the key motivational factor for doing so is related to financial hardship (Lindsay and Paton-Saltzberg, 1993; Ford et al., 1995; Leonard, 1995; Ferguson and Cerinus, 1996; Mckechnie et al 1998; Taylor and Newman, 1998; Lee at al, 1999; Flanagan et al, 2000; USI, 2001). However there is less concurrence in the literature as to whether or not part-time employment has a negative impact on academic performance. Subsequent to the literature review three research questions were developed: 1. What is the nature of paid part-time employment amongst student nurses? 2. What are the reasons for student nurses undertaking paid part-time employment? 3. What effects do student nurses perceive paid part-time employment has on their academic performance? Methodology A descriptive survey approach was employed utilising a self-administered questionnaire. There were two main reasons why this data collection approach was chosen. The first of these was the sensitive nature of the data under investigation. The second reason was that impression based data has been found to be a valid indicator of the objective performance of working students (Lindsay and PatonSaltzberg ,1993) . The questionnaire was specifically designed for the purposes of this study and was administered to all students undertaking a Diploma in General Nursing in the study hospital (n=136) in May 2002. A total of 133 questionnaires were returned, representing a 97.8% response rate. Data was collected on the nature of paid part-time employment and the effects of paid part-time employment. Questions relating to these key areas were derived from the literature. Those relating to the effects of part-time work had previously been found to be reliable indicators of the actual effect of part-time work on academic performance (Lindsay and Saltzberg, 1993). Biographical information was also collected to assist with the classification of responses at the analytical stage. The data was analysed using the Statistical Product and Service Solution computer package, version 10.1 for Windows. A combination of descriptive and inferential statistics was used to describe and explore relationships between the variables. The Chi-square test was used to calculate significance (p<0.05). Results The results show that 53.4% of student nurses surveyed were undertaking paid parttime work and 75% indicated that they had undertaken part-time work at some stage during their Diploma course. The predominant reason given for undertaking part-time work was related to financial hardship. These findings are consistent to those from other studies (Lindsay and Paton-Saltzberg, 1993; McKechnie et al, 1998 and Taylor and Newman, 1998). Closer examination revealed that students in the second year of study were significantly more likely to be working than those in any other year. Furthermore, it was found that third year students were significantly more likely to have previously had a part-time job than those in any other year. More specifically, 75% of third year students had at some point undertaken paid part-time work while undertaking the Diploma in nursing yet only 30.4% of third year students were currently working parttime. The significant drop in employment among the third year students in this study would seem to lend credence to the suggestion that third year students give up work to concentrate on the academic demands of their final year such as assignments and examinations (Leonard, 1995; McKechnie et al, 1998; Taylor, 1998). A key finding from this study was the significant relationship between the number of part-time hours worked and the pre-determined effects of part-time work on academic performance. The results clearly show that as the number of part-time working hours increased so did the probability that a student would be ‘late for a class’, ‘miss a class’, ‘be late for a shift’ or ‘miss a shift’. Furthermore, tests showed no statistical significance between the pre-determined effects of paid part-time work and the other key variables related to biographical data and the nature of part-time work. This suggests that if the variables of ‘age’, ‘sex’, ‘marital status’, ‘number of dependants’, ‘reasons for undertaking part-time work’, ‘type of job’, ‘rate of pay’ and whether or not the part-time work was during ‘weekdays’ or at ‘weekends’, have any influence on these predetermined effects, it is probably by chance. The number of part-time working hours undertaken by a student appears to be the key variable that influences the probability of these pre-determined effects occurring. A further key finding was that 76.8% of those who responded believed that undertaking part-time work impaired their academic performance to ‘some extent’. The negative effects identified included ‘tiredness/poor concentration in class’, ‘reduced study time’, and ‘reduced time to complete assignments’. Conclusion The findings from the study have increased our understanding of the nature and effects of part-time work on academic performance among student nurses and have provided a sound pilot study for future investigation. Furthermore the study findings raise a number of challenges for those involved in the planning and development of nursing curricula. The implications for nursing are far reaching. If as suggested, students are missing important components of their theoretical and clinical curricula, then, one has to consider the ultimate implications of this for post qualification patient care. Transforming nursing practice at Alexandrovska Hospital, Bulgaria: The role of continuing education in supporting vision, courage, and determination. Raelene V. Shippee-Rice, PhD, RN, University of New Hampshire, Durham, NH, USA Telephone: 01-603-370-0239 FAX: 01-603-942-8765 Email: [email protected] Magdalena Ninova, MS, Chief Nurse, Alexandrovska Hospital, Sofia, Bulgaria Email: [email protected] Vihra Milanova, MD, PhD, Medical University of Sofia, Sofia, Bulgaria Telephone: 359-923 05 12 Email: [email protected] Bulgaria is a small country with a population of approximately 7.5 million. The country is a recent nation state embedded in an ancient history. As a former Soviet block country, Bulgaria is emerging economically and politically with plans to join the European Union in 2007. At the present time many of the country’s resources target economic development and business expansion. The health and human services infrastructure is poorly funded and not well developed. The Alexandrovska Hospital, historically the largest hospital in the Balkans, was established in 1879. The hospital is associated with the Medical University of Sofia and provides care to patients from throughout Bulgaria. Nursing practice is limited in its independent function and traditionally serves under the direction and power of physicians. However, nurses at the hospital are determined to create a new vision for nursing based on a more autonomous model of nursing practice. The chief nurse and one of the hospital psychiatrists at Alexandrovska Hospital collaborated with the Bulgarian-American Fulbright Commission to invite a nurse educator who had received a United States Fulbright Award to conduct continuing education seminars at the hospital. The purpose of the seminars was to assist in helping 1) psychiatric nurses apply nursing process and therapeutic communication into their nursing practice and 2) senior nurse leaders create a strategic plan for implementing nursing process, patient education, and therapeutic communication across hospital units. Using a continuing education model, two seminar series were developed and presented to two groups of nurses: 11 psychiatric-mental health nurses and 30 senior nurse leaders. The American Nurses’ Association standards of nursing practice (American Nurses’ Association, 2005), patient centered care (Felgen,2003), and Lewin’s change theory (Lewin, 1951) provided a conceptual framework for organizing the seminars. The seminars were offered in 3-hour sessions for up to 12 weeks. The seminars for the senior nurse leaders focused on strategic planning and nursing process with an emphasis on interpersonal communication, patient education, and models of nursing practice. Senior nurses identified change strategies based on identified barriers and facilitators. Models of nursing care, nursing process, patient education, and therapeutic communication were major areas for changing nursing practice. The senior nurses also were asked to develop a strategic plan for each of their units that included goals, outcomes, action plan and time line. The psychiatric-mental health seminars focused on nursing process, therapeutic communication and caring. The psychiatric nurses were asked to describe how they spent their time on a typical shift. Based on that information, they were asked to determine which of the tasks and functions they performed required the expertise of a nurse and which, if any, of the tasks and functions could be conducted by someone who was not a nurse. Using this information, the nurses considered the possibility of a model of patient care that could include the use of non-nursing personnel. Initial evaluation at the completion of the seminar series indicated that the psychiatric nurses were applying concepts discussed in the seminar. Seminar evaluation indicated that the nurses in both groups found the overall program very helpful and useful. Using a scale of 1-5 with 5 as very helpful and 1as not at all helpful. The overall program evaluation score for the senior nurses was 4.87 and 4.89 for the psychiatric-mental health nurses. Both groups indicated that case studies, discussions, and role-plays were much more useful than power point presentations. At the completion of the program, all participants were able to apply the nursing process to a patient care situation and utilize therapeutic communication in role-play activities. Observation of psychiatric-mental health nurses indicated that they were spending more time with patients, using basic therapeutic communication skills, and engaging with other members of the health care team in more active, positive ways. They also expressed interest in conducting patient assessments, and developing a plan of care based on the nursing process. Approximately 31 senior nurses participated in the senior nurse seminar series. The age of senior nurses ranged from 34-55 years with a mean of 44 years. The number of years in clinical practice ranged from 2-34 with a mean of 21.5. Almost 60% of the senior nurses had at least a bachelor’s degree with approximately 20% of these holding a master’s degree. Approximately 40% identified a nursing diploma as the highest educational credential. Some of these may have held a post diploma certificate but as this information was not included in the demographic questionnaire, the data are limited in regards to post diploma education. Evaluation results indicated that the senior nurses across all educational levels found identifying patient goals/outcomes, monitoring/evaluating patient progress, therapeutic communication, and patient education as areas of greatest learning. The master’s prepared nurses identified nursing standards and organizational change as important areas of learning. Several senior nurses developed a strategic plan for their individual units including goals, outcomes, action plans, and timelines. Senior nurse leaders recommended that follow up seminars should address the following topics: included identifying and solving problems, how nurses in other countries cope with the problems, and more role play about working in a team and means of solving problems between nurse-nurse, nurse/physician, nurse/patient. Future steps planned by the organization include offering ‘continuing education’ seminars to nurses on all units throughout the institution. The primary focus of the seminars will be therapeutic communication, nursing process, patient education, and organizational change. In conclusion, the continuing education format was successful in helping nurses at Alexandrovska Hospital create a vision for nursing practice and identify strategies for bringing about change at the organizational and individual unit levels. REFERENCES American Nurses Association (2004) Nursing: Scope and standards of practice. Washington, DC: American Nurses Association. Felgen, JA (2003). Caring core value, currency and commodity – Is it time to get tough about “soft”? Nursing Administration Quarterly, 27, 208-212. Lewin, K. (1951) Field theory in social science. New York: Harper & Row. HIGH PREVALENCE OF DOMESTIC VIOLENCE IN A SPECIFIC GEOGRAPHICAL LOCATION AND THE ROLE OF THE LOCAL HEALTH PROFESSIONALS Lyn Shipway, Learning and Teaching Advisor, Institute of Health and Social Care Gail Pittam, MSc, BSc: Research Assistant, Institute of Health and Social Care Demountable Building, Anglia Polytechnic University, Victoria Road South, Chelmsford, CM1 1SQ. [email protected] The numbers of women who report domestic violence/abuse to the police are generally low nationally. This contrasts with high levels detected in community surveys, which have up to ¼ of women experiencing violence within intimate relationships during a lifetime (BMA 1998). Health research has revealed that up to 50% of women accessing mental health services are, or have been victims of domestic abuse. Additionally the health and social functioning of other families involved in domestic abuse is undermined by a history of living with violence. This study explored the possible reasons why, in one particular housing estate in SE England there appeared to be a significant increase in the number of women reporting incidents of domestic violence to the local police. Data was collected through one-toone interviews and two focus group sessions involving professionals with responsibility for dealing with individuals who have specific needs because of living within abusive relationships, including representatives from the police, health, housing, social services and local statutory and voluntary organisations. This was supplemented by the critical analysis of data and information already in the public domain. This study concluded that the health service interventions do not appear to have the benefit of a comprehensive strategy for assessing, recording and dealing with abused and injured clients. We found little evidence to show that the multi-agency organisations, specifically healthcare, ‘tagged’ domestic violence cases in a way that enabled ‘tracking’ of each incident/ family, or that this information was shared across professional boundaries in any meaningful way. Nor could we find any evidence of ‘official’ strategies for co-ordinating the needs of individuals with or without children, except where the professional or organisation had in place specific policies related to child protection. Whilst the various individuals and agencies knew of the work undertaken by the others, and attended an established multi-agency forum, like many similar partnerships across the UK, the actual incidents of domestic violence could not be collated. In addition, although generally the staff co-operated at the level of an individual, it was apparent that there is no authoritative agreement or policies on information sharing. These deficits are reflected in the national literature and this study concludes that a comprehensive multi-agency approach to domestic violence is the way forward, otherwise the energy of individuals and groups will be dissipated. References • British Medical Association (1998) Domestic Violence: A Health Care Issue? London: BMA Shipway, L. (2004) Domestic Violence: A Handbook for Health Professionals London: Routledge NATIONAL SURVEY OF ICU STAFF REGARDING ISSUES RELATING TO CADAVERIC ORGAN DONATION IN IRELAND Authors: Mary Smith SRN SCM MSc, Research Officer; Professor Hannah McGee, Director Health Services Research Centre, Department of Psychology Royal College of Surgeons in Ireland Mercer Street Dublin 2 [email protected] Background: Impediments to optimum cadeveric organ donation (OD) constrain the supply of transplantable organs and transplant services. This study aimed to describe attitudes and behaviours among ICU staff that might act as barriers or facilitators to optimum organ donation (OD). Study design: Mixed methods were used to gather data from staff at all ICU units nationwide likely to ever engage with cadaveric organ procurement. An anonymous postal questionnaire was used to gather quantitative data. The findings were supplemented by qualitative data obtained from a purposive sample of volunteers from among the survey respondents, using focus groups and one-to-one interviews. Methods: Ethical approval for the study and the cooperation of N=37 ICUs was obtained. All nursing staff (N=1,233) and a sample of medical staff most strategic to organ donation (N= 261) were invited to return the anonymous questionnaire by freepost. Respondents returned separately a postcard indicating their decision to participate in the survey and providing contact details if they wished to participate in further qualitative inquiry. A purposive sample was selected from among those volunteering. The sample represented diversity across a range of characteristics that included years experience in ICU, professional seniority and location of workplace. Interviews and meetings were audiotape recorded, data obtained was transcribed, categorised .and analysed for themes and issues. Quantitative data were analysed using Data Desk © soft-wear. Results: All 37 ICUs participating in the national organ retrieval programme participated in the survey. An overall response rate of 68% was achieved; 72% (N=875) of nursing staff responded; 51% (N=132) of doctors; 27 staff participated in subsequent qualitative inquiry. Findings: Stated support for OD in the survey was high (90%) but related behaviours were reported by fewer doctors and nurses; these included having discussed one’s own wish for personal OD with own family (reported by 59% and 71% respectively) and carrying a donor card (35% and 57% respectively). Doctors were significantly less likely than nurses (p<0.0001) to report carrying donor cards. Nurses perceived doctors as being less ‘pro-donation’ than doctors considered themselves to be; all staff believed the public support for OD is less than evidenced. Confidence among all staff in performing OD related tasks was negatively affected by organ retention ‘controversies’ and perceived diminished public support for OD; 25% were uncomfortable with the criteria for brain stem death; 27% with medico-legal issues surrounding OD; and 25% believe staff shortages affect opportunities for donation. Professional seniority and greater number years ICU experience were associated with more positive attitudes and behaviours in relation to OD Conclusions: Perceived public and collegiate support for OD are among the issues requiring attention if OD rates are to be increased. Educational interventions are required, particularly by junior by staff. Increased staff and bed numbers are needed for ICU. INTRAUTERINE GROWTH RESTRICTION AND QUALITY OF LIFE IN ADULTHOOD D Spence, PhD MSc BSc RGN RM1, FA Alderdice, BSSc PhD1, MC Stewart, MD FRCPCH FRCP DCH2, HL Halliday, MD FRCP FRCPE2, AH Bell FRCP (Ed) FRCPCH3. School of Nursing & Midwifery Queen’s University Belfast 21 Stranmillis Road Belfast BT9 5AF Email: [email protected] Tel: 02890 9765601, Dept Child Health, Queen’s University Belfast2, Ulster Hospital, Belfast3. Background: Intrauterine growth restriction (IUGR) remains a major clinical problem in obstetrics. Over the past few decades advances in neonatal intensive care have resulted in an increased survival rate of a heterogeneous group of babies, including those born with IUGR. It is important to assess if associated problems impact on health related quality of life, which is now considered an important outcome measure for healthcare interventions in adults and are key determinants of health service use. There is a dearth of literature on the relationship between IUGR and quality of life, particularly in later life. Methods: A retrospective cohort design was used. The cohort consisted of babies born in Royal Maternity Hospital, Belfast between 1954 and 1956, who were traced and assessed in adulthood, after a period of almost 50 years. The cohort was assembled from historical birth records on exposure status. The exposure in this defined population group was IUGR. The study group comprised singleton babies born at term (>37 weeks’ gestation), who were growth restricted (<10th centile). The comparison group was singleton babies born at term (>37 weeks’ gestation) and not growth restricted (>10th centile). A gender-specific validated questionnaire which included the Short Form 36 Health Survey (SF-36) was used. The primary question addressed in this study was “do infants born growth restricted achieve the same quality of life in adulthood as infants born with normal birth weights?” Study objectives were to compare health related quality of life, general health, health service use and socio-economic status in adulthood between these groups. The data collected included physical, biological, psychological and socio-economic aspects over the lifecourse. Analysis: Univariate and multivariate analyses was undertaken. A score for each participant was calculated for each dimension of the SF-36, with 0 indicating the worst possible health state and 100 the best possible health state. Analysis was carried out on each of the dimensions to compare mean scores between the study and comparison groups. Adjustments were made for potential confounding variables. Results: Overall, both groups reported similar quality of life on each dimension of the SF-36, although the IUGR group had higher scores on the physical dimensions and lower scores on the psychological dimensions, than those born with normal birth weight. However, these differences between groups were statistically non-significant. The IUGR group also tended to use health services more but this difference between groups was not statistically significant. Title: Crossing professional and organisational boundaries - The implementation of generic Rehabilitation Assistants within 3 organisations in the northwest of England. Authors: Emma Stanmore* MRes, BNurs (Hons), DN, RN Susan Ormrod** PhD Heather Waterman*** PhD, BSc, RGN, OND Affiliation: *Lecturer in Nursing, School of Nursing, Midwifery and Social Work, University of Manchester, UK **Research Fellow, National Primary Care Research and Development Centre, University of Manchester, UK ***Professor of Nursing, School of Nursing, Midwifery and Health Visiting, University of Manchester, UK Correspondence: E Stanmore, School of Nursing, Midwifery and Social Work, University of Manchester, Gateway House, Piccadilly South, Manchester. M60 7LP. UK. Tel: 0161 237 2317 Fax: 0161 237 2958 Email: [email protected] Keywords: Rehabilitation, Rehabilitation Assistants, New roles, Older People, Generic, Support Workers, Therapists, Nursing Abstract Purpose: New generic support worker roles are being developed within rehabilitation and intermediate care services throughout the UK, as a consequence of staff shortages and the policy drive to look at new ways of working to meet the needs of older people. This paper describes a joint project between a Primary Care Trust, an Acute Trust and Social Services in one region in the northwest of England. It aims to describe the process of introducing new roles within rehabilitation and evaluates the acceptability and integration within different settings. Methods: Thirty support worker staff from an Acute Trust, Primary Care Trust and Social Services were trained over a period of 18 months to become generic Rehabilitation Assistants (RAs). A total of 55 semi-structured interviews of patients, associated professionals and RAs were conducted to examine the acceptability and integration of the new role. This data was inductively analysed and categorised into themes. Results and conclusions: Several factors appeared to influence the acceptance and integration of the new role, namely: prior experience and the degree of role change, familiarity and inter-staff relationships, role distinction and contribution and resources and management. Patients and professionals reported huge appreciation of the new role. The evaluation demonstrates how an innovative, inter-organisational approach can deliver new solutions to address workforce issues. Further research is recommended nationally, to track the development and evaluate the effectiveness of similar roles. Transforming Inter-professional Education – Boundaries between Midwives and Doctors Dr Anne Lazenbatt BSc, PhD Reader in Health Sciences School of Nursing and Midwifery, Queen’s University Belfast, 50 Elmwood Avenue, Lisburn Road, Belfast, BT7 1NN Ms Frances McMurray MA, RM Associate Head of School School of Nursing and Midwifery, Queen’s University Belfast, Medical Biology Centre, Lisburn Road, Belfast, BT 7 1NN Ms Jill Stewart-Moore MSc PGCEA,RM,RM Midwifery Teaching Fellow School of Nursing and Midwifery, Queen’s University Belfast, 50 Elmwood Avenue, Belfast, BT7 1NN Tel 02890975837 Fax 02890975871 e mail:[email protected] Inter-professional education has been identified as a means of achieving the collaborative working required for effective health care delivery (Cable 2002). A formative evaluation was conducted of an inter-professional education programme for midwives and doctors engaged in maternity care within the Royal Jubilee Maternity Service in Northern Ireland, reporting on the processes involved and the impact of the pilot intervention. The study was funded by the Northern Ireland Practice and Education Council for Nursing and Midwifery (McMurray, Lazenbatt and McElearney 2004). The project involved the development of a Postgraduate Certificate for Registered midwives and doctors, to develop expertise in women centred care by extending their collaborative knowledge, skill and practice working towards an academic qualification. The development of advanced practice and work-based learning is a central focus for the Postgraduate Certificate. Aim To conduct a formative evaluation of an inter-professional education programme for midwives and doctors engaged in the delivery of maternity care within the Royal Jubilee Maternity Service in Northern Ireland, reporting both on the processes involved and the impact of the intervention. Objectives 1. To assess the effects of inter-professional education on the collaborative learning of midwives and doctors, knowledge, attitudes and skills 2. To document and describe the context and process of delivery of the interprofessional curriculum. 3. To identify process and contextual, factors which influence the effectiveness of the inter-professional curriculum. Design A prospective design was employed, spanning the 14 month period between October 2002 and December 2003. A four month inter-professional education programme was delivered where participants undertook the postgraduate certificate in women- centres care and three phases of data collection. Time schedule October 02-March 03 April-July 03 August- September 03 Nov/December 03 January 2004 Design Pre-programme phase of data collection Postgraduate Certificate in Womancentred Care Post-programme data collection Follow up data collection Final report A qualitative methodology was employed to facilitate an in-depth exploration of the process of implementing the programme and an exploration of the experience and perspective of the various stakeholders (Denzin and Lincoln 2000). Pre programme data collection involved individual interviews with programme participants and uni- professional focus groups. Data was generated from six individual interviews with programme participants and two uni-professional focus groups with doctors and midwives working within the setting. A purposive sampling strategy was used to recruit the total sample of the three midwives and three doctors participating in the programme to take part in the individual interviews (Mays and Pope 1995; Curtis et al 2000). The busy nature of maternity work determined that a convenience strategy be used in sampling and recruiting focus group participants, namely co- workers, five doctors and five midwives to take part in focus groups. Post programme data collection involved individual interviews with the programme participants. Five of the six programme participants took part in individual interviews aimed at exploring their experience of taking part in the programme and the impact of the programme. In addition a number of key people within RJMS setting including the Midwife managers and Specialist Registrar Tutor were recruited using a purposive sampling strategy to participate in interviews aimed at exploring the contextual and organisational factors that have contributed to the development of the programme. Follow up data collection involved recruiting the total sample of course participants in individual telephone interviews three months after course completion. Data analysis The transcripts of the interviews were checked for accuracy and then imported into NUD*IST qualitative data management package which facilitated the conduct of a thematic analysis of the data. Thematic analysis of the data identified a central theme of ‘tackling boundaries’. The emergence of many themes confirms the complexity surrounding inter-professional education and working within the clinical practice environment (Cable 2002). Emerging themes were: 1. Project management. 2. Scheduling of a certificate programme. 3. Content, delivery & accreditation of certificate programme. 4. Recruitment of programme participants and environmental factors. Recommendations: 1. To move models of postgraduate inter-professional certificate education from pilot projects to core inter-professional postgraduate Diploma and Masters Programmes. 2. Build a consensus amongst stakeholders around the importance of interprofessional education. 3. Include more clinical placements in NI for participants to learn together. 4. Commence programme in September rather than April to overcome difficulties with advertising, staff rotas, library opening times and avoiding holiday periods. 5. Clear advertising and promotion of the programme. 6. Provide a balanced mix of participants in the course in relation to clinical experience. In the pilot project midwives were very experienced whereas the doctors had less obstetric experience. 7. Build a mentorship scheme into the course, with protected time for staff to undertake the course. Cable, S. (2002) The context- why the current interest? [pp1-20]. In Glen, S. and Leiba, T. (2002) (Eds) Multi-professional learning for nurses: breaking the boundaries. Palgrave: Hampshire. Curtis S, Gesler W, Smith G and Washburn S (2000) Approaches to sampling and case selection in qualitative research: examples in the geography of health Social Science and Medicine 50 1001-1014. Denzin, N. and Lincoln, Y. (2000) The discipline and practice of qualitative research [pp1-29]. In Denzin, N. and Lincoln, Y. (eds) (2000) Handbook of qualitative research [2nd ed], Sage Publications: California. Mays, N. and Pope, C. (1995) Rigor and qualitative research. British Medical Journal, 311, 109-112. McMurray F, Lazenbatt A and McElearney A (2004) Prospective evaluation of an Inter-professional education programme for midwives and doctors: learning together to provide woman-centred care Queen’s University of Belfast : Belfast. Can a community education project reduce the duration of untreated psychosis? Dr Deirdre Jackson Research Registrar Professor Eadhard O’Callaghan Ms Laoise Renwick Community Psychiatric Nurse Ms Maire Sutton Clinical Nurse Specialist Mr Niall Turner Programme Co-ordinator DELTA PROJECT 1 Marine Terrace Dun Laoghaire Co Dublin Ireland Aims The project aims to answer the question posed; can a community education project reduce the duration of untreated psychosis (DUP)? . Background In Ireland public education campaigns and early detection strategies have been developed to combat diseases such as breast cancer and heart disease. In Ireland over 65,000 individuals suffer from psychosis and each year over 1,000 mostly young people develop psychosis for the first time. The personal, familial, social and economic consequences of psychosis to the individual, their family, the health service and tax payer are vast (Tennakon et al, 2000),(Andrews et al, 1985, McGorry et al, 1998, Clarke and O’Callaghan 2003) yet no strategy for the early detection of serious mental health disorders has been piloted in Ireland until this project. Many studies have highlighted an alarming delay in detecting psychosis (Larsen et al, 1996). The time period between the onset of frank psychotic symptoms and receiving effective treatment is known as the duration of untreated psychosis (DUP). Our own work in Ireland demonstrates that DUP is one to two years (Clarke et al, 1998). Many who present with psychosis will have had several contacts with key referral sources in the year prior to referral (Lincoln et al, 1998). Projects elsewhere have reduced DUP (Johannssen et al, 2001) and furthermore, research here (Clarke et al,2002; Clarke et al, in preparation; Clarke & O’Callaghan, 2003) and elsewhere (Melle et al 2004) indicates that DUP predicts the short and medium outcome for these young people. Method The project has both educative and assessment components. The education component targets the general public and key referrers including GP’s, A&E Depts, teachers, counsellors, probation services and community nurses. The assessment component will use standardised instruments to gather information about the antecedents and clinical course of psychosis of all those from the catchment area who present with signs of psychosis. We will research the effect of DUP on clinical presentation including quality of life, symptomatology, family burden of care, activities of daily living etc. Follow up assessments will be carried out at intervals during the project. This is a service/research initiative that has been funded for 5 years commencing in 2004 and finishing in 2008. PROMOTING NUTRITION HEALTH: A REPONSE TO THE GROWING TRENDS OF OVERWEIGHT AND OBESITY AMONG PEOPLE WITH INTELLECTUAL DISABILITIES Name: Janet Swinburne, Policy Development Co-Ordinator, MSc, BSc, RNLD Address: National Federation of Voluntary Bodies, Oranmore Business Park, Oranmore, Galway Overweight and obesity has over the last decade become an increasingly prevalent condition among people with intellectual disabilities and it has been found to be significantly higher in comparison to that of the general population. However, numerous studies have indicated that General Practitioners more often that not provide a reactive service to this population group. The aim of this study was to therefore investigate the current attitudes, knowledge and beliefs of General Practitioners in the North Eastern Health Board to the growing trends of overweight and obesity among people with intellectual disabilities. The study involved a census sample (probability sampling method) of 169 General Practitioners in the North Eastern Health Board registered with the Irish Medical Directory 2003-2004 (Gueret, 2003). The study employed a quantitative research approach to guide this research enquiry. A postal questionnaire was developed to collate the information required and a pilot study was carried out to test the reliability and validity of the questionnaire. A 49% response rate was obtained. The Statistical Package for Social Sciences (SPSS) Version 11.0’ was used to analysis the closed questions and statements, and ‘content analysis’ was used to analysis the open-ended statements within the questionnaire. The results of the study indicated that although most of the General Practitioners had considerable knowledge of the increased risk, prevalence and prevention of overweight and obesity among people with intellectual disabilities, they felt inexperienced and that they lacked the knowledge and expertise required in this area of practice. In addition, the majority of the General Practitioners did not perceive weight management to be a responsibility of the person with intellectual disabilities, nor was there a consensus on whether weight management is a responsibility of General Practitioners. In summary, the findings strongly support the need for a fundamental change in the development of public health policy to include and address the specific health needs of people with intellectual disabilities. The findings also suggest that a fundamental change is required in the provision of training, information and education to General Practitioners, to enable them to provide effective support and recognise their role and responsibilities to people with intellectual disabilities within general practice. Encouragingly, the majority of the General Practitioners welcomed the support of other professionals, organisations and the provision of further training and the development of clinical guidelines to manage the increasing trends of overweight and obesity among people with intellectual disabilities in Ireland. Gueret, M. (2003) Irish Medical Directory: Directory of Irish Medical Healthcare. Dublin: IMD. CLINICAL NEAR MISSES IN MATERNITY CARE Andrew Symon RGN, RM, MA (Hons), CTHE, PhD. Senior Lecturer, School of Nursing & Midwifery, University of Dundee, Ninewells Hospital, Dundee DD1 9SY Bernadette McStea RGN, RM, BSc. Midwifery Sister, Ninewells Hospital, NHS Tayside Tricia Murphy-Black RM, RCNT, MSc, PhD. Professor of Midwifery, University of Stirling Background Although adverse health care incidents are documented and routinely analysed, there is little focus on clinical ‘near misses’, which may reveal just as much useful information. In theory near misses share a common aetiology with adverse outcomes (Reason 2000); they are events that could have adverse consequences but do not and are “indistinguishable from fully fledged adverse events in all but outcome” (Barach & Small 2000). Following on from a postal survey, group interviews in four maternity units were used to explore midwives’ understanding and experiences of this subject. Methods / Sample Ethical approval was obtained. Four group interviews with 26 clinical midwives, some of whom had completed the earlier postal survey, explored how they perceived the circumstances and consequences of near misses and poor outcomes (Bailey & Tilley 2002). Sampling was both purposive and opportunistic. The interviews were transcribed verbatim. A process of narrative inquiry was used; a sequential analysis of emergent themes was carried out. Results Although there were diverse understandings of ‘near misses’, midwives across the units had shared insight into the circumstances that give rise to poor outcomes and near misses. Five principal themes emerged: ‘Unit culture’ referred to the general working atmosphere, and included supervision and peer support; this was generally believed to have improved in recent years. ‘Causes’: errors and near misses were commonly perceived to arise from pressure of work, and equipment misuse. ‘Helping to prevent mistakes’ covered protocol use, support and intervention by colleagues, and learning from previous errors. ‘The consequences of near misses’ were varied, and could be as bad as those relating to adverse outcomes in terms of staff coping with stressful situations. ‘Staff confiding in one another’ is a support mechanism used by practitioners to cope with distressing circumstances. Professional relevance These data bear out the belief that adverse events and near misses share common sequential patterns, reflecting contemporary systems-based analyses. The systematic analysis of clinical near misses may provide a significant educational benefit, resulting in improved clinical management and better clinical outcomes. As there are many more near misses than poor outcomes, this is a large potential educational resource. References Bailey P, Tilley S 2002 Storytelling and the interpretation of meaning in qualitative research. Journal of Advanced Nursing 38(6): 574-583 Barach P, Small SD 2000 Reporting and preventing medical mishaps: lessons from non-medical near miss reporting systems. British Medical Journal 320: 759-763 Reason J 2000 Human error: models and management. British Medical Journal 320: 768-70 EXPERIENCES OF OVERSEAS NURSES RECRUITED IN THE IRISH HEALTH SERVICE Fidel Taguinod, RGN BSN MSc. Staff Nurse, Saint James’s Hospital Tel: 041 9886448 E-mail: [email protected] BACKGROUND Many countries are experiencing a shortage of nurses. Health care systems around the world are facing significant challenges in an attempt to solve this nursing crisis. As a consequence, more developed countries, including Ireland, have turned to international recruitment as an alternative approach to traditional workforce planning. Since the year 2000, Irish nursing managers and healthcare employers have been actively involved in the recruitment of nurses from abroad, particularly from developing countries like Philippines, India and South Africa. Registration figures had shown that the recruitment from abroad in recent years had been extremely high. In the last four years (2000- 2003), there have been 6,819 nurses (46.5%), whose qualifications were gained overseas, registered with An Bord Altranais, compared to 7,861 nurses (53.5%) from Ireland (ABA 2003). The increasing reliance of the Irish health service to overseas staff has started to raise concerns regarding the sustainability and ethical implications of this initiative. Due to competition among developed countries to recruit from developing nations (Buchan 2000), the Irish Nurses Organisation (2002) argued that the government and health service employers should start developing retention initiatives for overseas nurses and ensuring that they have more positive experiences in living and working in Ireland. AIM The study aimed to explore the experiences of overseas nurses in the Irish health service from the recruitment process to the orientation/ adaptation period, settling in and integration. METHODS The study used a qualitative grounded theory method. Data were collected using three focus group interviews, composed of fourteen overseas nurses in total. The data were transcribed and analysed using constant comparative analysis as described by Glaser (1992). Issues of methodological rigour were addressed and ethical dimensions were ensured to protect the participants of the study. FINDINGS The findings of the study indicated that the experiences of overseas nurses were shaped by their motivations and expectations. The stages of recruitment and induction were crucial in their successful adaptation. Although they experienced initial difficulties, participants recognised the support provided to them by their colleagues, employers and by the Irish Nurses Organisation (INO). These nurses were motivated to come to Ireland because of economic, professional, and personal reasons. These motivations were intertwined and influenced their expectations regarding the Irish health service in general, and Irish nursing in particular. Participants described their experiences in the workplace according to the way they were treated by their colleagues, other professionals and by their patients. While they were mostly treated with understanding and acceptance, experiences of indifference, resentment and bullying, and discrimination were not unusual. As migrant workers, overseas nurses continued to adjust in the community where they live in and within the wider context of Irish society. Family reunification was a major issue among the participants and would mainly influence their decision to stay longer in Ireland. Experiences of racial abuse and discrimination were also reported and perceived to be more directed towards nurses of Black ethnic background. The findings in this study brought out issues that would have implications in nursing practice and social policy particularly in areas of ethical recruitment, cultural diversity, migration and integration. CONCLUSIONS This study offers an overview of the experiences of overseas nurses recruited to work in the different sectors of the Irish health service. It suggests that awareness and understanding of their expectations, motivations and experiences in the workplace would significantly improve the relationship between them and other members of the multi- disciplinary team. The findings would also provide a basis for the formulation and/ or revision of integration strategies and other social policies affecting overseas nurses and other migrant workers. REFERENCES An Bord Altranais (2003) Registration of Nurses By Nationality (Unpublished Data). An Bord Altranais, Dublin. Buchan, J. (2000) Nursing brain drain. Nursing Standard 15(4), 22-23. Glaser, B. (1992) Basics of Grounded Theory Analysis. Sociology Press, CA. Irish Nurses Organisation (2002) A Discussion Document: Towards a National Action Plan Against Racism in Ireland. Irish Nurses Organisation, Dublin. WOMEN’S EXPERIENCE OF MENOPAUSE FROM THE LATE 1930s THROUGH THE EARLY 1960s Debera Jane Thomas, DNS Associate Professor Florida Atlantic University Christine E. Lynn College of Nursing 777 Glades Rd. Boca Raton, FL 33431 USA The purpose of this study was to compare women’s actual experience of menopause with what was written about the subject in the medical, nursing, and popular literature during the time that each woman experienced menopause. This was done in an effort to document the evolution of the experience, as well as determine if there was dissonance between what was actually experienced and what women were being told about the experience of menopause. A triangulated method of phenomenology and historical research was used to answer the research question: “What are women’s perceptions of their menopausal experience and how do they compare with what was written in the medical, nursing, and popular literature at the time of their menopause?” A purposive sample of twenty-six women ranging in age from 63-100 years old were interviewed about their menopausal experience. Journal and magazine articles about menopause were collected from 1935-1965. Medical and nursing textbooks, as well as popular books, were surveyed for content related to menopause. Data analysis included comparison of themes from the interviews with the literature, both lay and professional, during the each of the decades from the 1930s through the 1960s. The results indicated that, in general, the women found menopause to be a relief, natural transition, and an unimportant life event. This contrasted sharply with the themes from the medical literature where menopause was seen as an endocrinopathy. Developing a framework to guide nurses providing information to patients with Acute Coronary Heart Disease Fiona Timmins MSC NFESC FFNRCSI BNS BSc RNT RGN Director, BSc (Cur), School of Nursing and Midwifery, Trinity College Dublin. Nurses caring for clients with Acute Coronary Heart Disease are aware of the need to inform patients about recovery from illness, symptom management, and lifestyle that affects health and the importance of taking prescribed medication correctly. This work aims to equip nurses, for the first time, with a comprehensive understanding of their role as educators in this area. Using Knowles (1989) theory of Andragogy as a theoretical framework, it is suggested that information needs of clients are individualized, dependent upon readiness to learn, previous experience and selfconcept. In response to these findings educational programs and information provision are recommended to be nurse/client negotiated and tailored to individual needs. Building upon this notion, a strategy is proposed for individualizing patient teaching that is grounded in Knowles (1989) theory of Andragogy and developed using behavioral/nursing theories and research in the area. This represents a new paradigm of acute cardiac patient education that draws on a number of well-defined theories as well as research on the topic. The presentation will provide nurses the with an overview of suggested tools for assessing patients learning needs, readiness to learn and an explanation of the education process required. Title of Paper CLEAN ETHICS AND MESSY PROCESS: AN EXPLORATION OF THE DYNAMIC NATURE OF REAL WORLD RESEARCH – A REFLECTIVE JOURNEY OF ETHICAL DISCOVERY WITHIN A PHENOMENOLOGICAL STUDY. Presenter Gerard A. Tobin Lecturer/ Acting Director for Academic & Professional Affairs School of Nursing & Midwifery University College Dublin Trinity College 24 D’Olier Street Dublin 2 Contact Email: [email protected] Phone: 086 8335197 Abstract The aim of this paper is to describe the experience of undertaking a qualitative study within an area which was sensitive for the participants to explore and which forced the researcher to question the ‘I’ of their research and their own mortality. The primary findings are part of a wider study, which explored the experiences of health care professionals in giving bad news and the impact on recipients and significant others when the news is broken. The phenomenological study utilised unstructured interviews, as the main data collection tool. Healthcare professionals and recipients of bad news were invited to participate in the study. For the purpose of this presentation, the focus will be on the reflexive experience of the researcher in dealing with a concept of a linear ethical process and the ‘messy’ ethical realities of qualitative research.. Ones ethical stance not only reflects moral, political, social and cultural location, but within the endeavour of research it also reflects ones epistemological and ontological beliefs. This paper will offer these issues as the ‘canvas’ on which the research narrative was exposed. Some would refer to this as part of an audit trail, in reality it was the essence of what happened (intentionally and serendipitously). Truth and goodness became the bedrock of purpose and action through the research endeavour. Whilst ethical guidelines and principles informed and offered direction and a sense of boundaries, they were seen as a parallel trajectory within the research trajectory. The reality of qualitative research may seem ‘messy’ and unpredictable to those from a positivist paradigm, and indeed the reality is that this is often the case. Hence, the argument for a recognition of the embeddings of ‘ethics as a way of being’ rather than fixed point within a study. This paper presents a very ‘real’ account of the messy, cyclical nature of qualitative enquiry. It offers emerging criteria within qualitative research as a means of offering ethical process and research ‘goodness’ to ensure robustness within a qualitative paradigm. ENCOUNTERS WITH CANCER - NARRATIVES OF CANCER SURVIVORS WITHIN THE DIAGNOSIS TRAJECTORY. Presenter Gerard A. Tobin Lecturer/ Acting Director for Academic & Professional Affairs School of Nursing & Midwifery University College Dublin Trinity College 24 D’Olier Street Dublin 2 Contact Email: [email protected] Phone: 086 8335197 Abstract The aim of this paper is to offer the meanings and experience of a group of people who were given a cancer diagnosis. The power of their stories and the insightfulness of their narrative provided a rich tapestry from which we as nurses can gain insight. The discussion will focus on the meanings attributed to their experience of what will be refereed to as the diagnosis trajectory. The primary findings are part of a wider study, which explored the experiences of health care professionals in giving bad news and the impact on recipients and significant others when the news is broken. The phenomenological study utilised unstructured interviews, as the main data collection tool. Recipients (people who received a cancer diagnosis) and significant others (identified by recipient) were invited to participate. For the purpose of this presentation, the focus will be on the narrative of the recipient and the meanings which they attributed to their story. A number of core themes which emerged were: The Waiting game – ‘knowing and yet not knowing’; Being seen – ‘more than a breast’; Pretty is important – ‘I need to be me’; Dismissive – ‘Don’t worry mantra’; .Living the diagnosis – ‘Second wave and hope for the future’. Truth and openness were seen as critical to enabling the person to cope. The need to have ones suspicions acknowledged and not dismissed and the overwhelming cry for recognition as a person, a mother, a lover and not just a lump or blockage was a heart cry of many as they shared from the depth of their experience and the reality of the everyday celebration of surviving. The study highlights the use of narrative to inform and challenge practice as a powerful tool and recognises the strength of voice and clarity of experience as offering methodological and ethical challenges for the nurse and the researcher. Do Abdominal Aortic Aneurysm Repair Patients Report High Levels of Satisfaction with Post Operative Pain? Jennifer Tocher BSc (Hons), PhD Lecturer Nursing Studies University of Edinburgh Medical School Teviot Place Edinburgh EH8 9AG Background Over 3500 patients undergo elective repair of an abdominal aortic aneurysm (AAA) each year in the United Kingdom (Mercer et al 2004). This is an operation of moderate to high risk. It has long been established that high levels of satisfaction with pain management are very often reported in patients despite suffering from severe to moderate levels of pain (Calvin et al, 1999. Donovan 1983). Aims The aim of this study was to establish whether high satisfaction levels and moderate to high pain levels were reported in patients who had undergone repair of AAA. A review of the relevant literature highlighted the fact that there had been no such studies conducted within a similar such homogenous group. Design The study set out to establish that there was a link between moderate to severe pain levels and high satisfaction ratings within the chosen AAA subject group. A three staged approach to data collection was employed. Method In order to give as full an understanding of the phenomena of patient satisfaction and post operative pain levels a mixed method approach was applied. This involved quantitative data analysis of pain scores and qualitative interviews with subjects to get a feel of their lived experience of the operation. Results The study demonstrated that patients recorded moderate to high levels of satisfaction and yet experienced critical levels of pain. Summary This study demonstrated that there is indeed an anomaly between satisfaction and post operative pain experience. References Donovan, B. (1983) Patient Attitudes to Postoperative Pain Relief. Anaesthetic Intensive Care. vol.11. pp.125-129. Calvin A., Becker H., Biering P. & Grobe S. (1999) Measuring Patient opinion of Pain Management. Journal of pain and Symptom Management. vol.18(1) pp. 17-26. Mercer K G, Spark J I, Berridge D C et al (2004).Randomised clinical trial of intraoperative autotransfusion in surgery for abdominal aortic aneurysm. British Journal of Surgery vol. 91: pp.1443-1448. THE USE OF SIMULATED TECHNOLOGY TO ENHANCE LEARNING AND TEACHING IN AN UNDERGRADUATE NURSING SCIENCES PROGRAMME. Authors: (1) Marian Traynor EdD, MEd, BSc, RGN Head of Division Undergraduate Nursing Sciences School of Nursing and Midwifery, Queen’s University Belfast Medical Biology Centre, 97, Lisburn Road, Belfast [email protected] Telephone 02890975819 (2) Anne Gallagher Msc, BSc, RGN School of Nursing and Midwifery, Queen’s University Belfast Medical Biology Centre, 97, Lisburn Road, Belfast [email protected] (3) Lorna Martin MPhil, BSc, RGN School of Nursing and Midwifery, Queen’s University Belfast Medical Biology Centre, 97, Lisburn Road, Belfast [email protected] (4) Susie Barnes BSc, RGN School of Nursing and Midwifery, Queen’s University Belfast Medical Biology Centre, 97, Lisburn Road, Belfast [email protected] (5) Billiejoan Rice MSc, BSc, RGN School of Nursing and Midwifery, Queen’s University Belfast Medical Biology Centre, 97, Lisburn Road, Belfast [email protected] Background The purpose of this study was to pilot an advanced “Human patient Simulator” (HPS) as a learning and teaching tool for third year undergraduate nursing students. Clinical case scenarios were developed to provide nursing students using the HPS with an opportunity to acquire and refine their nursing skills and to integrate theory with practice. Aim and objectives of the study The aim of this study was to develop and evaluate the use of clinical case scenarios for third year nursing students using the HPS. The objectives were to promote an integrated approach to student learning through the use of case scenarios and to promote the development of a practitioner with the ability to think critically and analytically. Design of the study Third year Adult Branch nursing students (n= 112) were invited to take part in the study. The study was designed over a nine-day period: ten students per day, five in the morning and five in the afternoon. Students were randomly assigned to the study and were asked to access the web for details of the date and time of their session. The simulated sessions occurred in an area similar to a side ward in the clinical environment. Students had access to nursing and medical notes and to a telephone to help them to communicate with other members of the clinical team. A two-way mirror and a microphone allowed the teaching team to supervise and interact with the students during the scenarios. Students were given the scenario and informed that they had fifteen minutes in which to carry out the appropriate nursing interventions. The nurse teachers monitored the interventions via the two-way mirror and responded appropriately via the simulator. Each session was concluded by a fifteen minute debriefing facilitated by the nurse teachers. This provided the students with the opportunity to reflect on their role, both as an individual and as a team member. Data Collection and Analysis Each participant completed a 21-item questionnaire. Participants could choose one of five options, from “strongly agree” to “strongly disagree” when responding to each item. The responses were scored 1 to 5 with a score of 3 being assigned to the “undecided” group. Results: The questionnaires were analysed using SPSS. Results indicate that students strongly support the use of a HPS as a learning and teaching tool. References: Alinier, G Hunt, B and Gordon, R (2004) Determining the value of simulation in nurse education: study design and initial results. Nurse Education in Practice pp 200207 Devitt, J.H. Kurrek, M.M. Cohen and Cleave-Hogg,D (2001) The validity of performance assessments using simulation. Anaesthesiology 95, pp 36-42 Cioffi,J (2001) Clinical Simulations: development and valiation, Nurse Education Today, 21, p. 477-486 THE IMPACT OF DYSLEXIA ON THE CAREER DEVELOPMENT OF REGISTERED NURSES IN THE UK Patricia Turnbull Senior Lecturer RGN, BN, MSc, RNT David Morris Senior Lecturer RGN, MSc, RNT Both at: Room N212, North Building, Anglia Polytechnic University Park Road, Chelmsford, Essex. CM1 1LL Background: The issue of disability in the workplace has been brought sharply into focus recently (SENDA 2001, Looking Beyond Labels 2000). Historically, people with disabilities have been discriminated against within the workplace through lack of recruitment, career progression and working conditions. For dyslexia as a disability, most literature focuses on difficulties associated with literacy, memory and hand-eye co-ordination. Yet there is ample work available to suggest positive characteristics of lateral thinking, enhanced empathic and problem-solving skills, and creativity are equally prevalent. Dyslexia, then, has the potential to impact on the practice and progression of the Registered Nurse. The aim of this study is to explore the influence of dyslexia on the careers of Registered Nurses in the UK. Design of Study: Questionnaire-based exploratory survey utilising both quantitative and qualitative data Sample Selection Methods: Self-selecting participants in response to a national nursing journal advertising campaign and a web-based information portal. Data Collection and Analysis: Data were collected through postal and electronic questionnaire. These are currently being processed using content analysis. Results: Preliminary results indicate dyslexia has an influence on career development. Participants considered career progression to be slower than for nondyslexic colleagues. For some, fear of exams and academic work influenced choice of post-basic education programme. Participants were selective in their decision to disclose their dyslexia. Support in the workplace was largely informal with little evidence of structured assistance. DOH (2000) Looking Beyond Labels: Widening the Employment Opportunities for Disabled People in the New NHS. Department of Health, London. HMSO (2001) Special Educational Needs and Disability Act 2001 (amendment) Chapter 10. HMSO, London. MAKING PRACTICE BASED LEARNING WORK – Crossing the Rubicon Chris Turnock, M.Phil., M.Sc., DANS, DPSN, RN Principal Lecturer, Academic Registry, Northumbria University, Newcastle-upon-Tyne England The FDTL Phase 4 project, Making Practice Based Learning Work, aims to make practitioners more effective at supporting & supervising students in the workplace across a range of healthcare disciplines. So far the project has: • Identified and documented good practice on preparing health care practitioners for their educational role. • Developed learning materials for practitioners. • Evaluated learning materials for practitioners. • Commenced dissemination of learning materials. The workshop includes an overview of the project’s current processes and outcomes before focussing on a participatory exploration of: • • Effective ways to disseminate information about developed learning materials. Strategies to embed developed learning materials into work based learning contexts. The workshop will utilise participants’ experiences in enhancing student learning within work-based environments to inform the discussion. Further Reading Blackwell A, Bowes L, Harvey L, Hesketh A J, Knight P T (2001) Transforming work experience in higher education. British Educational Review Journal. 27(3): 269-285. Burgess R, Phillips R & Skinner K (1998) Practice placements that go wrong. Journal of Practice Teaching. 1(2): 48-64. Damodaran L, Gordon G, Runcie A (2002) Studying the Effects of Mentoring in Higher Education. HESDA Briefing Paper 104. Dick E, Headrick D & Scott M (2002) Practice Learning for Professional Skills: A review of literature. Scottish Executive. Edinburgh. Dutton C (2003) Mentoring: the contextualisation of learning – mentor, protégé and organisational gain in higher education. Education and Training. 45(1): 22-29. Evans D (1999) Practice Learning in the Caring Professions. Ashgate. Aldershot. Jowett V & Stead R (1994) Mentoring students in higher education. Education and Training. 36(5): 20-27. LECTURERS’ UNDERSTANDING AND EXPEREINCES OF SELFDIRECTED LEARNING AND ITS RELEVANE TO UNDERGRADUATE NURSE EDUCATION Name of Author: Maura Cait Walsh Job Title: Clinical Skills Co-ordinator Qualifications: R.G.N, R.M, RNT, BNS, MSc (Educ) Address: Trinity College Dublin 2 Abstract This qualitative study, using a grounded theory methodology, explored lecturers’ understanding and experiences of self-directed learning (SDL) and its relevance to undergraduate nurse education. The decision to conduct this study was based on the need to generate research in this previously unexplored area and to make the necessary recommendations for change. This research is central to the development of an overall body of knowledge for the future and is significant, as all nurse educators today need to clearly understand SDL in order to facilitate the students of the future. Data were collected through in-depth interviews with five purposively chosen participants. The transcription of the data and analysis were performed manually. Maintenance of rigour was achieved by using member checks and peer assessment. Ethical approval was obtained and the researcher has made every effort to ensure that the study was ethically and morally sound. The findings of the study suggest that participants’ understanding of SDL vary and as a result their experiences of the concept differ considerably. In implementing SDL, lecturers in nursing become facilitators of learning and require ongoing staff development in order to facilitate students effectively through the SDL process. The lack of a consensus definition of SDL and a common preparatory course for lecturers influences their role as facilitators. Data saturation was not achieved but a type of saturation was apparent, the sample size was insufficient to establish this suggestion. Further research is required into this important area of Nurse Education. A study to investigate the learning needs of nurses working on medical and surgical wards regarding the care of highly dependent patients. Authors: Caroline Ward RGN, Dip.N, BSc.N., PG Dip.N (ICU/CCU), MSc student. Staff Nurse, ICU, Adelaide and Meath Hospital, Tallaght, Dublin 24. Address: 10 the Park, Athlumney Abbey, Navan, Co. Meath. Tel: 046 9020549, Email: [email protected] Gobnait Byrne RGN, BNS (Hons), RNT, MPH, PG Dip Stats Lecturer, School of Nursing and Midwifery Studies, Faculty of Health Sciences, Trinity College Dublin. Abstract: Literature Review In Ireland, there is a shortage of critical care beds. The Intensive Care Society (ICSI, 2001) audited critically ill patients’ access to intensive care units (ICUs) in Ireland and found that 30% of all ICU emergency admissions were refused admission due to lack of an ICU bed or an ICU nurse. As a result these critically ill patients were cared for on general wards. A recent unpublished report by the Eastern Region Health Authority (ERHA, 2004) reviewed critical care services in the Eastern region and highlighted a severe shortage of High Dependency Unit (HDU) beds. They recommend that the current complement of HDU beds needs to be increased to eleven times the existing capacity. Almost half of the acute hospitals in the Eastern region lack any HDU beds, which provide an intermediate/ step-down level of care between ICU and the general wards. Therefore, one may infer that in these hospitals, many highly dependent patients are being cared for on general wards. An audit carried out in the UK showed that in hospitals without HDUs, 7% of patients on general wards actually required HDU care (Audit Commission, 1999). Much of the medical and nursing literature has acknowledged that ward patients are more highly dependent than they were in the past (Abner, 2000; O Riordain, 2003; Gibson and Douglas, 2000; Viner, 2002 and Thorne and Hackwood, 2002). A combination of improved surgical and anaesthetic techniques means that patients who would have previously been deemed unfit for surgery are now being operated on. Many procedures that were traditionally only done in ICU are now being carried out on general wards, such as non-invasive ventilation, epidural analgesia (Abner, 2000 and Audit Commission, 1999). However, many of the skills needed to care effectively for these highly dependent patients are not part of undergraduate nurse education in Ireland. The ERHA (2004) maintains that in order to care for high dependency patients on wards, ward-based nurses require formal training on aspects of high dependency care. However, the ERHA does not provide any details as to what the content or format of any such training should be. As many of the skills necessary to care for this patient group are not covered in undergraduate nurse training, there is a need for Continuing Professional Education (CPE), as nurses must adapt their practice to meet the changing needs of their patients (Storey, 2001). An Bord Altranais (1994) maintains that continuing education and professional updating is necessary in order to maintain standards in a health service that is continually changing. Nurses in Ireland have a professional responsibility to be competent in order to act within their scope of practice (An Bord Altranais, 2000). In the UK, many hospitals have set up high dependency skills courses for their wardbased nurses in order to help them care effectively for this patient group. Indeed, one hospital in the eastern region of Ireland has also set up a similar programme. However, from the literature, it appears that ICU nurses and nurse educators have largely determined the content and structure of these courses without any input from the ward-based nurses (Viner, 2002; Thorne and Hackwood, 2002 and O Riordain, 2003). No published literature has asked the nurses working on general wards what their learning needs are in relation to the care of highly dependent patients. A learning needs assessment of ward-based nurses is necessary in order to aid with the planning of any CPE relating to this patient group. A learning needs assessment is necessary in order to ensure the relevance, efficiency and effectiveness of any in-service education (Office for Health Management, 2002). Learning needs are gaps in knowledge that exists between a desired level of performance and the actual performance, in other words the gap between what someone knows and what someone needs to know (Kitchie, 1999). Kiger (1995) maintains that different people perceive these needs differently and that learning needs may change over time. The literature outlines many methods of carrying out learning needs assessments. The staff survey method is the most common method used and involves surveying an entire target group or a sample of a specific group (Williams, 1998). In the UK Coad and Haines (1999) audited requests for education from ward-based nurses caring for highly dependent patients and found that respiratory and cardiovascular themes dominated. Nurses requested education on tracheostomies, Continuous Positive Airway Pressure (CPAP), arterial blood gases. They also requested education on haemodynamic assessment, fluid and electrolyte balance, central lines and drug therapies. Coombs and Dillon (2002) audited one UK trust’s critical care outreach team service. Similar to Coad and Haines (1999) they found that respiratory and cardiovascular themes dominated the requests for advice sought from the outreach team by ward-based nurses. Methodology This study defines a highly dependent patient as “one who has recently been transferred from an ICU/HDU, ones who requires close observation due to a potential or actual deterioration in one or more organ systems, or a postoperative patient who requires close observation for more than 12 hours “ (Adapted from UK Department of Health, 1996). The aims of the study were to identify the learning needs of nurses working on medical and surgical wards regarding the care of highly dependent patients and to explore whether there was a relationship between length of experience as an RGN and amount of learning needs identified. A further aim was to determine what type of educational input ward-based nurses preferred with respect to their identified learning needs. This study is a descriptive exploratory quantitative study and took place in a major academic teaching hospital in the eastern region. A census sample of all RGNs who were working as staff nurses on the medical and surgical wards of the study hospital was used in the study. Access to the sample group was obtained by seeking the approval of the hospital’s ethics committee as well as the Director of nursing. Data collection was by means of self-report using a questionnaire designed by the researcher. Questionnaires were distributed to all medical and surgical wards in the hospital accompanied by a participant information sheet. Anonymity and confidentiality were assured. The participants returned the completed questionnaires to a sealed box left on each ward. Data collection occurred over a five-week period. The reliability and validity of the questionnaire was established prior to the start of the study. A pilot study was carried out on one ward and minor adjustments made to the questionnaire following this. The sample size for this study was 237 nurses and a response rate of 38% (n=89) was achieved. The questionnaires were coded and analysed using the Statistical Package for Social Sciences (SPSS) Version 12. Combinations of descriptive and inferential statistics were used. Tests of normality on the data indicated a non-normal distribution so non-parametric inferential statistics were used. Findings The majority of the sample was female and 75% were aged 29 years or less. 16.9% of the sample had less than one years’ experience as an RGN while 36% had between 1 and 5 years experience. There was no statistically significant difference between the learning needs of those nurses who were less than 1 year qualified and those who were longer qualified. 21.3% of the participants were working for less than 1 year in the study hospital. 75.3% had a diploma or degree in nursing. 37.1% of the participants had done their undergraduate nurse training outside the Republic of Ireland. The number of learning needs identified by participants varied according to the ward they worked on. Nurses who worked on wards that received highly dependent patients infrequently had a greater number of learning needs than those nurses that worked on wards that received these patients regularly. The respiratory ward had the most number of highly dependent patients but their staff nurses had the least amount of educational needs. All except two participants reported caring for highly dependent patients in the previous twelve months. 40.4% of participants reported caring for more than 20 highly dependent patients in the previous year. The top ten learning needs identified by the participants were: CPAP, non-invasive ventilation, analysis of arterial blood gases, nursing management of severe sepsis, care of chest drains, shock types and management, tracheostomy care, care of patient with epidural, cardiac monitoring and cardiovascular assessment. Care of central line was the highest ranked learning need followed by non-invasive ventilation, cardiovascular assessment and tracheostomy care. Participants favoured supervised practice or competence assessment for respiratory topics primarily and preferred theory sessions on most other topics. This study highlighted a lack of in-service in the study hospital regarding high dependency topics. The numbers of nurses who received any education on any of the topics in the past year ranged from just 9% to 42%. Some newly qualified nurses commented that they had not received any education since finishing college. Interactive e-learning improves examination performance for 1st Year Nursing students in the biosciences. Warmington, S1; Breakwell, N2. & McKee, G3. Department of Physiology, Trinity College Dublin1; Revfacto Limited, Ranelagh, Dublin 62 and School of Nursing and Midwifery, Trinity College Dublin3. Entry level nursing students find the biosciences especially challenging. There are a number of contributing factors to this difficulty including poor pre-existing knowledge and level of class attendance (McKee, 2000). Increasing retained knowledge of core anatomy and physiology is important since it forms the foundation for subsequent courses and, ultimately, can impact patient outcomes (Aiken et al, 2003). 1st year Nursing and Midwifery students at Trinity College Dublin are provided with a series of interactive revision tools designed to complement existing teaching resources and to improve examination performance in end of year Biological Science exams. These inter-linked revision tools included revision lectures in the form of animated movies, tutorial style exercises, practice multiple choice exams with tutorial feedback and examination preparation in the form of interactive model short question and essay style examination answers. For ethical reasons all 233 students were given access to the revision tools. Two samples were selected based on the amount of usage of the revision tools. “NonUsers” did not use the revision tools at all or logged in to the system on 5 or less occasions (n = 177). “Users” logged in to the system on 7 or more occasions, with a range of 7 to 376 login occasions (n = 56). Login data was compared with academic performance throughout the year including continuous assessment, MCQ exam, Short Answer Question (SAQ) Exams and final total examination score. The results were analysed with the students’ t-test. In all comparisons Users scored significantly higher grades than Non-Users. For the overall year grade, Users scored an average of 64.59 ± 1.49 compared to 57.74 ± 1.06 for Non-Users (p = < 0.01). Of importance is the fact that while Users performed better than Non-Users, this difference was only significant when the examination questions related directly to content contained within the revision packs. For example, on an SAQ relating to the cardiovascular system, for which interactive revision content was available, Users (mean = 8.51 ± 0.31) performed significantly better than Non-Users (mean = 7.25 ± 0.26, p = <0.01), whereas on an SAQ relating to the nervous system, for which no revision content was available, Users (mean = 7.60 ± 0.31) performed better than Non-Users (mean = 7.03 ± 0.22, but this difference was not significant (p = 0.15). It can be concluded from these data that the examination performance of entry level nursing students in the biological sciences is significantly improved when engaging resources that allow flexible, self-directed and on-demand learning are used to complement existing teaching. McKee, G. Why is biological science difficult for first-year nursing students? Nurse Educ Today. 2002 Apr;22(3):251-7 Linda H. Aiken, Sean P. Clarke, Robyn B. Cheung, Douglas M. Sloane, Jeffrey H. Silber, "Educational Levels of Hospital Nurses and Surgical Patient Mortality," Journal of the American Medical Association (JAMA), Vol. 290, September 24, 2003, 1617-1623. BRIDGING THE THEORY-PRACTICE DIVIDE IN THE ACQUISITION OF MEDICATION DOSAGE CALCULATION SKILLS. E-LEARNING SOLUTIONS THROUGH THE DESIGN AND DEVELOPMENT OF AUTHENTIC WORLD LEARNING ENVIRONMENTS. Dr Keith W. Weeks (Principal Lecturer, University of Glamorgan, Pontypridd, Wales) Norman Woolley (Principal Lecturer, University of Glamorgan, Pontypridd, Wales) George McWhirter (Lecturer, Cardiff University, Cardiff, Wales) Nurses were first reported as having difficulty with math calculation 65 years ago (Faddis, 1939). Evidence from international nursing literature and the DOH (2004) indicates that medication dosage calculation errors continue to be widely committed by health care professionals in clinical practice. This paper summarizes the background to the problem and the classification of three key dosage calculation error types identified during previous research (Weeks et al 2000, Weeks et al 2001a, Weeks et al 2001b). Evidence is provided of the relationship between these errors and curricula which divorce theory from authentic dosage calculation problem-solving activities. The paper will describe how ‘proceduralisation’ of dosage calculation in clinical practice commonly obscures expert problem-solving techniques from the student. We contend that these education and clinical practices manifest a distinct theory-practice divide. We describe and illustrate how: constructivist theories of learning underpin an e-learning solution through the design and development of an Authentic World learning environment; and how learning occurs through: • Modeling of authentic features of medication dosage problems. • Promoting understanding of expert problem-solving processes via computer modeling of the relationship between dosage problems and relevant formulae and equations. • Promoting development of essential computation skills via interactive tutorials. • Authentic diagnostic assessment of student understanding of dosage and computation problems. Following a call for a national strategy to address the problem of poor calculation skills in clinical practice (Sabin, 2001), we propose that the e-learning program provides the infrastructure for an international learning, teaching and assessment programme within this domain. References Department of Health (2004) A scoping study to describe interventions used to reduce errors in calculation of drug doses: http://www.publichealth.bham.ac.uk/psrp/pdf/Paediatric%20medication%20errors.doc accessed on Feb 2nd 2004 Faddis, M. (1939). Eliminating errors in medication. American Journal of Nursing, 39, 1217. Sabin (2001) Competence in Practice Based Calculation: Issues for Nursing Education: A critical review of the literature. London LTSN Weeks K.W. (2001) Setting a foundation for the development of medication dosage calculation problem solving skills among novice nursing students. The role of constructivist learning approaches and a computer based ’Authentic World’ learning environment. Unpublished Ph.D. thesis. May 2001. University of Glamorgan. Weeks K.W., Lyne P. & Torrance C. (2000) Written drug dosage errors made by students: the threat to clinical effectiveness and the need for a new approach Clinical Effectiveness in Nursing 4, 20-29 Weeks K.W., Lyne P., Mosely L. & Torrance C. (2001) The strive for clinical effectiveness in medication dosage calculation problem solving skills: the role of constructivist theory in the design of a computer-based ‘authentic world’ learning environment. Clinical Effectiveness in Nursing 5, 1-8 Exploration of the Interaction between Pregnant Women with Symphysis Pubis Dysfunction (SPD) and Health Care Professionals Vanda K Wellock (Public Health Midwife, Sure Start Programme, Manchester); Margaret A Crichton (Lecturer in Midwifery, The University of Manchester); Linda McGowan (Lecturer in Women’s Health The University of Manchester). Background: The condition of Symphysis Pubis Dysfunction (SPD) may be defined as an abnormal stretching of the pubic joint during childbirth (Wellock 2002). The physiological non-pregnant pelvic gap is thought to measure 4-5 mm. Any further separation of 5-9 mm may be confirmed by X-ray or ultrasound (Lindsay et al 1988). Possible theories for regarding the causation of this condition are numerous but one of the most frequently discussed concepts is relaxin. However, whilst some researchers argue that relaxin is responsible for the enhanced separation of the symphysis pubis, there is little evidence to support this concept (Kristiansson 1996); yet some authorities still quote this hormone as a probable cause for the symptoms suffered. It would appear that SPD is on the increase in several areas of the United Kingdom. A study in Leeds (UK) found an incidence of 1:36 (Mason et al 2000) while in a smaller study in Manchester (UK) the incidence was found to be 1:27 (Wellock 2002). Past research has focussed on understanding causality and extent of this condition; hence the research has been primarily medical and/or epidemiological in nature. There has been a paucity of research concerning the women’s own experience of living with, and managing, SPD. Aims of the Study: The aim of this study was to explore pregnant women’s perceptions of SPD and the effect on their quality of life during pregnancy and their experiences with health care professionals. Methods: Design: A qualitative approach was chosen with emphasises on the Hermeneutic approach, utilising the phenomenological method. This particular philosophical tradition was chosen in order to capture the “lived in” or “essence” of the experience for each woman. Hermeneutics ensures that the researcher can reach “the nature of understanding” and make a difficult issue into a more comprehensive whole and thereby make it more easily understood. It goes further than describing a phenomenon and aims to explore a deeper understanding of the human experience. The authors also favoured the Heideggerian approach to phenomenology, since he did not feel that “bracketing” was a hindrance but that any preconceptions would aid understanding and add to the richness of the research. Procedure: Ethical approval was obtained prior to conducting this study. Women were interviewed using a semi structured interview schedule. The interviews took place at three time points at initial diagnosis, thirty-six weeks gestation and six weeks post delivery during between March 2003 and March 2005. It should be noted that the time of diagnosis was variable, this ranged from 18 weeks to 38 weeks gestation. Twenty-seven women recruited to the study and there were no refusals or withdrawls, this resulted in a total of fifty-one completed interviews. Women, who were referred to the Physiotherapy Department with probable SPD, were assigned to one of the four categories of SPD mild, moderate, severe or other, by the physiotherapist. In order to access a wide range of experiences all of these of women were invited to participate in the study. The women were given a specific information sheet which outlined the study. This was followed-up by a phone call to the woman from the two researchers who were conducting the interviews (first and second authors), to answer any outstanding questions and queries. Women were interviewed in a place of their choosing usually home, and informed consent was obtained prior to each interview. The women were interviewed on two or three occasions, depending on their gestation at the time of recruitment to the study. There were three women interviewed on three occasions, seventeen interviewed twice and eight interviewed once only. Analysis: All interview tapes were transcribed verbatim. Analysis was informed by the phenomenological tradition, the specific method of analysis chosen was that of who recommends an analysis framework of ‘seven steps’, these include: 1) collection of data from participants 2) detailed examination of interview transcripts 3) extraction of phrases directly related to the phenomenon 4) consideration of the meanings of these phrases 5) extraction of themes from interpretation of the phrases 6) themes then become a description of phenomenon and finally 7) return to participants to check for trustworthiness. Emergent themes and sub themes were identified and explored. Findings: There were four main themes and several sub-themes that emerged from the study. One of the main themes was ‘Interaction with Health Care Professionals’ and that is what we will present today. The main health care professionals identified in the study by the women were midwives, general practitioners/doctors and physiotherapists. There were a range of positive and negative comments about each of the professionals from the women. The majority of women were satisfied with their care but felt that there was room for improvement “…Whatever happened in that hospital has been brilliant…they were up to the fact that I had symphysis pubis dysfunction…” VM13 Interaction with Midwives On a positive note, “…They all seemed very concerned…there wasn’t anything like, ‘don’t worry about it, it’s just general aches and pains’…I didn’t want to be a nuisance…” VM45 On a more negative note, “…I saw the midwife at the surgery and she was trying to feel the baby and I was crying because it was hurting…she was feeling low down and it was really …really sore on symphysis pubis…” VM43 Interaction with Doctors The women appeared to have some difficulty in explaining the severity of pain to the doctors: “…I went to the GP (general practitioner) and explained about the pain and she said ’…if you’re in that much pain why don’t you go to casualty?’…I was stuck inside all day…and I couldn’t move…and she said…’are you getting depressed?’…and I said, well, I am depressed that you have dragged me all the way here…the doctor was no good at all…” VM44 Some of the women sought out female doctors in the hope that they would be more sympathetic however, as is evidenced by the above statement, this was not always the case. The attitude of the health care professional seemed to be more important than the gender or qualification. “…a particular doctor was good, better than the midwives…” VM12 On some occasions a more negative view was expressed by doctors, this was largely because the pain the women felt was so severe and debilitating it was difficult to explain. When the women present to some doctors they receive a negative response. “…this doctor said’ other than SPD, are you coping?’…and something went inside me at the word coping and I screamed at him...’ if sitting on the kitchen floor at 3am with a knife in my hand thinking…if I put a cut in here, they will have to finish the job…and if that’s coping then I’m coping’…he had to go away and find someone to calm me down…”VM11 There appeared to be more emphasis placed on conditions by health care professionals that are known and are related or impacting on delivery: “…it’s more on the lines of…ehm…the rhesus antibodies side and it’s how you’re getting on with that…but it’s not affecting me and my symphysis pubis dysfunction was…”VM32 Interaction with Physiotherapists On a very positive note: “…think the world of (name of physiotherapist)…she gave me advice…referred me to a pain clinic…and continues to be supportive…” VM19 However, the long wait for an appointment to the department proved to be very distressing for many women: “…she said she could put me down for it (an appointment) but there would be no point…by the time it came through…there is a long wait for appointments…” VM30 On a negative note: “… the physio was probably testing my physical limits, well I was in agony for two weeks…” VM44 “…what annoys me more than anything really…is physio’s. You think they’ll do something but they can’t...” VM40 Key Findings • • • Women with symphysis pubis dysfunction appear to have a range of unmet needs The most profound finding was the way women’s rich narrative described their pain and the detrimental effects on quality of life It appeared that women became dissatisfied with health care professionals when accounts of their ‘reality’ of pain was rejected and they felt negatively labelled. Implications for practice Health care professionals, particularly midwives must raise awareness of the effects of symphysis pubis dysfunction. Researchers must disseminate the findings of studies using a multi-disciplinary approach. Guidelines need to be produced and updated in order to help manage the condition. Training packages must include the social and psychological effects of symphysis pubis dysfunction so that midwives are empathic and supportive of women. Last Sentiment “…everybody associates the aches and pains with pregnancy…it’s far worse…and the consultant…she explained to me with her fists, about your pubic bone, made it sound like I was lucky because when I was giving birth it would open up my pelvis that little bit more…I don’t have to have a caesarean…thought, what am I here for? I need help…I was talking to her…ladies stories on the internet…she said ‘you know more about it than I do’ and laughed…how does nobody know? Hasn’t anyone spoken up for these women…how isn’t someone waving a banner and saying, why should we have to put up with this...?”VM44 References Colaizzi,P.F (1978) Psycholoical Research as the Phenomenologist Views it. In: Valle,R & King,M (ed) Existential phenomenological alternatives for psychology. Pgs 48 – 71. Oxford University Press. Oxford. Kristiansson,P. Svardsudd,K& Schoultz,B (1996) Serum relaxin, symphyseal pain and back pain during pregnancy. American Journal of Obstetrics & Gynaecology. No 175. Pgs 1342 – 1347. Lindsey,R.W.Leggon,R.E.Wright,D.G.Nolasco,M.D(1988)Separation of the symphysis pubis in association with childbearing. Journal of Bone Joint Surgery. No70A (2). Pgs 289-292. Mason,G&Pearson,A(2000) Symphysis Pubis Dysfunction. Journal of the Association of Chartered Physiotherapists in women’s Health. No 87. Pgs 3-4. Wellock, V.K (2002) The ever widening gap- symphysis pubis dysfunction. British Journal of Midwifery. Vol 10. No 6. Pgs 348 – 353. COMMUNITY MENTAL HEALTH POLICY – A CASE STUDY IN CORPORATE AND ‘STREET LEVEL’ IMPLEMENTATION Dr John Wells PhD, MSc, BA (Hons), PGDip (Ed), RNT, RPN Head of Department Department of Nursing Waterford Institute of Technology Waterford Ireland + 353 51 845539 [email protected] The degree to which inter- and intra-personal feelings and conflicts influence health care delivery by clinicians is increasingly recognised as a central concern of policy implementation (Fitzgerald et al., 2003). This paper reports upon a study that explored the influence on implementation of views on policy held by individual clinicians within two Community Mental Health Teams (CMHT) and their relationships with local managers in one mental health trust in London. Drawing upon Sabatier’s (1999) analytical recommendations, the theoretical work of a number of policy analysts was utilised. However, Lipsky’s (1980) theory of ‘street level bureaucracy’ and Fisher’s work (1998) on decision heuristics were particularly utilised. A qualitative case study design was employed. National and local policy documents were examined to identify contextual information. A sample of managers (N= 8), local commissioners (N=3) and a number of clinicians from two CMHTs (N= 17) were interviewed and observed in their operationalisation of mental health policy. Four group interviews were held (N=14) to provide further perspectives on the issues of interest. Interview and observational data was transcribed, entered into a qualitative data analysis computer package and analysed utilising the Frameworks Approach (Ritchie and Spencer, 1994). It was found that a number of managers and clinicians exhibited similar implementation perspectives on policy issues. A number of respondents seemed to employ a set of heuristics that could be organised into an interacting ‘economic’ and ‘risk’ schemata. Managers utilised this schemata within a corporate perspective whilst a number of clinicians utilised it within a context of personal gain and loss. It is argued that the employment of these schemata affected the response of each group in terms of prioritisation of policy. This prioritisation was influenced by the nature of the ‘audience’ that needed to be satisfied that policy was implemented. The result was that policy was implemented with regard to what was ‘sufficient’ rather than absolute in terms of ‘audience’ needs. REFERENCES Lipsky, M (1980) Street Level Bureaucracy Plenum Press New York FitzGerald, L., Ferlie, E., Wood, M. and C. Hawkins (2002) 'Interlocking Interactions: the Diffusion of Innovations in Health Care', Human Relations, 55(12): 1429-1450 Fisher, C.M. (1998) Resource Allocation in the Public Sector – Values, priorities and markets in the management of public services London Routledge Ritchie, J.; Spencer, L. (1994) Qualitative data analysis for applied policy research In Bryman, A.; Burgess, R. (eds.) Analysing Qualitative Data London Kegan Paul Ch.9, pp. 173-194 Sabatier, P. (1999) The Need for Better Theories In Sabatier, P. (ed.) Theories of the Policy Process Oxford, Westview Press, Ch.1, pp5-16 THE CARING DIMENSION IN NURSE EDUCATION: A HERMENEUTIC ENQUIRY OF STUDENTS NURSES MEANING AND EXPERIENCE OF CARING Jacqueline Whelan Lecturer in Professional Nursing Studies R.G.N., R.C.N., B.N.S. (HONS.), R.N.T, MSc. (Nursing) London Faculty of Health Sciences, School of Nursing and Midwifery Studies, University of Dublin, Trinity College, 24, D’Olier St, Dublin, 2. The primacy of caring in nursing has been acknowledged with universal acceptance as an important concept in understanding and substantiating the discipline of nursing (Roach, 1984; Leninger, 1989; Kirby and Slevin, 1992; Watson, 1999). Although caring is accepted as an inherent core value that is characteristic of nursing practice and nursing education (Kahn and Steeves, 1988; Grigsby and Megel, 1995), caring remains elusive and is largely unexplored from an educational perspective (Cohen, 1993; Paterson and Crawford, 1994). This paper reveals the nature and meaning of caring from the perspective of General Nursing Students enrolled in a higher Diploma Programme. The lived experiences of a combination of 10 students (male and female) as they learned to care is the focus of this phenomenological research study with a view to unraveling the meaning and experiences of caring in both academic and clinical environments during students educational experiences. It is incumbent upon all nurse educators to recognize and acknowledge the significance and meaning of caring in nursing as a serious academic concern and to concern themselves with effective ways of preparing students to become caring practitioners of nursing (Appleton, 1990). Leninger (1988b) asserts that concepts, practices and principles related to human care have not been established as a normal expectation of nursing. There is limited knowledge on how students come to know caring and perceive how caring occurs (Hanson and Smith, 1996, p.105). There is a paucity of research which relates to the meaning and experience of caring as it is interpreted and understood from the perspective of the nursing student in academic environments (Hughes, 1992; Nelms et al, 1993; Hanson and Smith, 1996; Redmond and Sorrell,1996; Van der Wal, 1999). A qualitative phenomenological research design was adopted for the purposes of conducting this study, to illuminate student perspectives of the meaning and experience of caring in nursing education. The main research questions explored the phenomenon of caring by asking, ‘As a student what is caring for you?’ (‘What does caring mean to you and what does it represent for you? ’) followed by ‘What is your experience of caring as you experience it in your student life?’. A list of probing questions concerning how students learn to care, how caring is communicated, knowledge and teaching of caring, and personal and clinical caring experiences uncovered meanings attributed to the phenomenon in question. Purposive sampling was utilised for selecting participants for the study. Semistructured interviews were conducted for the purposes of data collection. Transcripts of the tape recorded interviews were analyzed using Van Manen’s framework to uncover thematic aspects. One central theme ‘ meaning and experience of caring ’ and three related themes of ‘learning to care’, ‘teaching of caring’ and ‘building confidence’ were drawn from data using Van Manens (1990b) method. All students expressed difficulty in articulating what caring meant to them as well as the process of caring contained within the participants’ experiences. Caring was viewed as an innate characteristic and something that primarily stems from family and life experiences. Meaning is limitedly identified through educational experiences. There was mixed views regarding whether caring can be taught or learned. However it is the nature of family and clinical experiences to which students are exposed where greatest meaning is found. Implications for nursing education, practice, management and research are described. References Appleton, C. (1990) ‘The meaning of human care and the experience of caring in a university school of nursing’, in Leninger, M.M. and Watson, J. (editors) The caring imperative in nurse education, New York: National League for Nursing, pp.77-94. Cohen, J. (1993) Caring perspectives in nursing education: liberation, transformation and meaning, Journal of Advanced Nursing, 18 (4): 621-626. Grigsby, K.A. & Megel, M.E. (1995) Caring experiences of nurse educators, Journal of Nursing Education, 34 (9): 411-418. Hanson, L. & Smith, M. (1996) Nursing students’ perspectives: experiences of caring and not so caring interactions with faculty, Journal of Nursing Education, 35 (3): 105112. Hughes, L. (1992) Faculty-student interactions and the student perceived climate for caring, Advances in Nursing Science, 14 (3): 60-71. Kahn, D.L. & Steeves, R.H. (1988) Caring and practice: construction of a nurse’s world, Scholarly Inquiry for Nursing Practice, 2 (3), 210- 216. Kirby, C. & Slevin, O. (1992) ‘A new curriculum for care’ in Slevin, O. and Buckenham, M. (editors) Project 2000 Innovations in the nursing curriculum: the teachers speak, Edinburgh: Campion Press Ltd, pp.57-88. Leninger, M.M. (1988b) ‘The phenomenon of caring: importance, research questions and theoretical considerations’, in Leninger, M. M. (editor) Caring : an essential human need , Detroit : Wayne State University Press, pp.3-15. Leninger, M.M. (1989) ‘Historic and epistemologic dimensions of care and caring with future directions’, in Stevenson, J.S., and Tripp- Reimer, T. (editors) Knowledge about care and caring: state of the art and future developments, Missouri: American Academy of Nursing, pp.5-17. Nelms, T.P., Jones, J.M. & Gray, D.P.(1993) Role modeling: a method of teaching caring in nursing education, Journal of Nursing Education, 31(1):18-23. Paterson, B. & Crawford, M. (1994) Caring in nursing education: an analysis, Journal of Advanced Nursing, 19 (1): 164-173. Redmond, G.M. & Sorrell, J.M. (1996) Creating a caring learning environment, Nursing Forum, 31 (4), 21-27. Roach, M.S (1984) Caring: the human mode of being, implications for nursing, Toronto: Faculty of Nursing, University of Toronto. Van Manen, M. (1990b) ‘Investigating experiences as we live them’ in Van Manen, M. Researching lived experience, SUNY series, USA: State University of New York Press, pp.52-76. Van Manen, M. (1990c) ‘Hermeneutic phenomenological reflection’ in Van Manen, M. Researching lived experience, SUNY series, USA: State University of New York Press, pp.77-109. Van der Wal, D. (1999) Furthering caring through nursing education, Curationis, 22 (2), 62-71. IMPROVING PRACTICE THROUGH INDIVIDUALISED PROGRAMMES Ms Mriga Williams MSc in Practice of Education, Cert. Ed, BSc (Nursing), RNT, RGN Senior Lecturer Institute of Health and Social Care APU Bishops Hall Lane Chelmsford Essex CM1 1SQ England + 44 1245 493131 extn 4135 [email protected] Ms Sue Soper BSc(Hons) Professional Studies in Nurse Education, Cert Ed. RNT, RCNT, RGN Principal Lecturer Institute of Health and Social Care APU Bishops Hall Lane Chelmsford Essex CM1 1SQ England + 44 1245 493131 extn 4160 [email protected] This abstract sets out to describe an innovative individualised open learning pathway. The award is a step on – step off pathway leading ultimately to an Honours degree or any stage between; certificate, diploma, or straightforward degree. Existing wellestablished University processes, such as open, distance and e-learning, negotiated awards and admission with credit have underpinned the development of the pathway. An individual’s professional requirement to engage in continuing professional development is often met with resource constraints. Recognising these issues and in order to meet the Government targets of widening access and participation (HEFCE 1996, Dearing 1997, Clarke 2003) and promotion of multidisciplinary learning (DoH 2000), the BSc (Hons) Health Care Practices Pathway was developed. The pathway does not hold professional recognition and is therefore accessible to any candidate with current or recent health care experience. Flexibility lies in the length of time over which a part time award can be undertaken and the nature of the modules available, which allow students to link theory to practice effectively. Action research incorporating a team approach and ongoing evaluation ensures the provision of quality education. Student support is provided by library access at a distance, use of WebCT, face to face, e-mail and telephone tutorials. Quality care delivery is sought by continuing professional development (Fryer 1997, UKCC 1997) as a vital component of Clinical Governance within the National Health Service (NHS Executive 1998). Whilst in the wider educational field, the Government agenda to promote inter-professional and life long learning (DoH 2001), aims to improve working lives and the economy through increased productivity. In the current political and economic climate, this pathway can provide for both NHS and educational trends, which are driving forces in the health care arena. REFERENCES Clarke C 2003 The Future of Higher Education. Department for Education and Skills, London Dearing R 1997 Higher Education in the Learning Society. HMSO London Department of Health (DOH). 2000 The NHS Plan: A Plan for investment, a plan for reform. The Stationery Office, London: Department of Health (DOH). 2001 Working Together, Learning Together. A framework for lifelong learning in the NHS. Available: http://www.doh.gov.uk/lifelonglearning Fryer R 1997 Learning for the Twenty –first Century. HMSO, London Higher Education Funding Council for England 1996 Widening Access to Higher Education. A Report by the HEFCE’s Advisory group on Access and Participation. HEFCE, Bristol, NHS Executive 1998 A First Class Service, Quality in the new NHS, NHS Exec. London United Kingdom Central Council for Nursing, Midwifery and Health Visiting. 1997 Post Registration Education and Practice. UKCC London ISSUES AND CONCERNS OF NEOPHYTE ADVANCED HEALTH CARE PRACTITIONERS Dr Graham R. Williamson BA (Hons), MA, PhD, RGN Senior Lecturer, Adult Nursing Faculty of Health and Social Work University of Plymouth Exeter Centre Earl Richards Road North Exeter Devon EX2 6AS England + 44 1392 457150 [email protected] Background Health care professionals’ roles are currently being transformed in the UK as a result of government policy aimed at reducing the traditional demarcations between the skills and tasks of medicine and other professions (DoH, 2000). For many health care professionals, this is likely to mean that they come to occupy innovative roles, are involved in developing aspects of service delivery and in commissioning new patientfocused services (Marsden et al, 2003). There is thus currently a policy commitment to equip non-medical professionals with a range of skills previously associated with medicine, as a central concept in the drive to reduce junior doctors’ hours, increase the responsiveness of services and of practitioners’ autonomy, and as part of NHS Lifelong Learning strategy. This will benefit both employers, because it will encourage recruitment and retention, and existing staff, who will be able to develop new skills in order to develop new roles (DoH 2003). It is possible that undertaking such advanced roles might have an impact on the occupational stress of health care practitioners, and that there may be some impact on this as a result of undertaking master's level preparation. Study Design In order to explore these issues and concerns amongst multi-disciplinary health care staff working in the UK NHS, intent on developing careers in advanced practice roles, we undertook focus groups in a qualitative study with students beginning a Masters’ level programme of educational preparation. Sample selection methods All students from two cohorts (n=50) enrolled on the MSc Advanced Health Care Practice at the University of Plymouth were invited to attend two focus groups. A total of 16 students attended the focus groups, eight in each group. Data collection and analysis Data were collected in two focus groups, moderated by an experienced qualitative researcher. These focus groups were audio-recorded and the tapes subsequently transcribed, analysed and key themes will be discussed and agreed within the team, adding to the trustworthiness and credibility of the findings. Brief results Data analysis is currently ongoing, but preliminary analysis indicates that students were concerned with • Service development opportunities • Personal and professional development opportunities (particularly improving knowledge and skills) • Time pressures (work/study/home) and related stress • Conflicts with work colleagues STIMULATING RESEARCH AND DISSEMINATION IN NURSING Dr Graham R. Williamson BA (Hons), MA, PhD, RGN Senior Lecturer, Adult Nursing Faculty of Health and Social Work University of Plymouth Exeter Centre Earl Richards Road North Exeter Devon EX2 6AS England + 44 1392 457150 [email protected] A key issue in evidence-based practice is overcoming barriers to successful implementation of research findings. Also important are uncovering and disseminating innovative clinical research and service development. At the Royal Devon and Exeter NHS Foundation Trust, we established the Respiratory Service Development Group in 2004 with the intention of facilitating • dissemination of innovative service developments • dissemination of research outcomes • planning future clinical research activities. A wealth of activities are currently being undertaken, including • Running innovative nurse led services • Access to services project (IDEA) and resulting service developments • Inhaler compliance audit project • Long Term Oxygen Therapy project • Arterial blood gas training competencies project • Issues in bovine TB screening • Home IV therapy project for cystic fibrosis patients This presentation will review the literature on barriers to successful dissemination and implementation of innovative research and development activities, and will also briefly outline findings from the Ideal Design of Emergency Access (IDEA) project. This used Continuous Quality Improvement methodology to redesign and improve services for respiratory patients at this NHS Foundation Trust, illustrating that key to successful service development in health care is local support and facilitation (Kajermo et al 2000, 2001; Parahoo, 2000) REFERENCES Kajermo, et al (2000): Perceptions of research utilization: comparisons between health care professionals, nursing students and a reference groups of nurse clinicians. Journal of Advanced Nursing 31(1): 99-109 Kajermo et al (2001): Nurses’ experiences of research utilization within the framework of an educational programme. Journal of Advanced Nursing 10(671-681). Parahoo, K (2000): Barriers to and facilitators of research utilization among nurses in Northern Ireland. Journal of Advanced Nursing. 31(1): 89-98 Practice Education Facilitators Ms Carol Dickie RGN Practice Education Facilitator Lister Street Crosshouse Hospital Kilmarnock Ayrshire Scotland Ms Karen Wilson RGN Practice Education Facilitator Heathfield House Heathfield Road Prestwick Ayrshire KA6 9DX Scotland [email protected] As part of the ‘Facing the Future’ (D.O.H. 2001) agenda and the commitment to recruiting and retaining more student nurses, the Scottish Executive Health Department, NHS Education for Scotland, Higher Education Institutions and NHS Boards have invested in the introduction of new roles to support practice education. Practice Education Facilitator’s (P.E.F’s) are a new initiative introduced as a result of the recognised gap between theory and practice in student nurse education. This recognition highlights the need to support and develop practice-based learning. P.E.F’s are practitioners who are committed to the ongoing education and continual professional development of all mentors, newly qualified nurses, and nursing students. In partnership with our clinical and educational colleagues this is achievable through the process of facilitation, co-ordination, and support. Therefore the P.E.F.`s aim in NHS Ayrshire and Arran is to identify opportunities for learning and continuous development in the clinical environment. The role of the P.E.F. within NHS Ayrshire and Arran is “to equip mentors in the provision of appropriate guidance and support to students in preparation for, during and after their placement” (NHS Education for Scotland. 2001) The role is continually evolving to meet the demands of the clinical staff, students and the higher educational institutions. Following evaluation of a group of Newly Qualified Nurses the P.E.F.`s identified, in collaboration with the Director of Nursing, the need for an ongoing support mechanism for the Newly Qualified Nurse. The Professional Development Competency Programme for Newly Qualified Nurses. In accordance with guidelines set out by the Nursing and Midwifery Council (NMC 2004). As P.E.F.`s we are proactive and supportive of ongoing education and continual professional development. Thus ensuring that the confidence and competence of the mentors, newly qualified nurses, and nursing students, is of the standard expected by the stakeholders in the delivery of patient care. References NHS Education for Scotland. 2001. `Quality Standards for Practice Placements`. Edinburgh. Scottish Executive Department of Health. 2001. `Facing the Future’. Edinburgh. Nursing and Midwifery Council. 2004. `Consultation on a standard to support learning and assessment in practice`. NMC Press. London. RISK BEHAVIOUR AND HARM MINIMISATION POLICIES IN PRISON David Wood (M.Sc., B.A. (hons), R.N.) Lecturer Faculty of Health and Social Care Nidd Building University of Hull Cottingham Road Hull HU6 7RX 01482 (46)3417 Greenway (1994) argued that prisons contain a disproportionately high number of individuals who have placed themselves at risk from HIV infection through their behaviour both inside and outside prison. It appears that a sizeable proportion of prisoners engage in unprotected sexual activity and the sharing of intravenous (IV) needles for drug use (Decker and Rosenfeld, 1992). These factors coupled with little or no access to the resources and information required to prevent infection have made inmates a vulnerable population. Indeed the activities in prisons that spread HIV are usually illegal within the prison environment and so meet with disciplinary measures not health measures. HIV and AIDS in prisons is one area which has not been tackled sufficiently at a policy level in England and Wales. Furthermore the policies that do exist have not always been effectively implemented. Findings from European research studies indicate that it is possible to implement innovative and effective policies to minimise the risk of HIV transmission in prison (Van Doorninck and De Jong, 1998; Dolan, 1997; Shaw, 1994). Godin et al. (2001) argued that it is often the attitude of prison officers that is crucial in the implementation of harm minimisation policies. This qualitative research study gathered information to examine the extent to which high risk behaviour, that is likely to lead to HIV infection, occurs in prison. It then investigated by means of semi-structured interviews the extent to which existing harm minimisation policies are implemented in English and Welsh prisons and how custodial institutions could utilise information and ideas from some European initiatives. The extent to which planned health promotion interventions affect health beliefs, attitudes and behaviours of pre-registration nursing students. Maggie Wood DNSc, MSc in Nursing, Dip Nurse Ed, RGN, RSCN, Department of Nursing and Health Sciences, Galway Mayo Institute of Technology, Castlebar, Co. Mayo, Tel +353 (0)94 9025700; [email protected] The literature suggests that health professionals who are healthy role models are more effective health promoters, that nursing students and qualified nurses do not always practice healthy behaviours, and that nursing education does not prepare students adequately for their role as health promoters. Models of health behaviour change can provide useful frameworks for interventions in promoting health. Poor nutrition, smoking, alcohol consumption above safe recommended limits, and lack of physical activity are key contributors to increased morbidity and mortality rates. The literature does not indicate the most effective methods of preparing nursing students as healthy role models and there is a lack of research investigating planned interventions using models of health behaviour change in this area. The effect of planned intervention in the health promotion curriculum on the health beliefs, attitudes and behaviours in these four areas was therefore measured in one cohort of nursing students (N=44) in a Health Board School of General Nursing over the three-year period of their National Diploma in Nursing pre-registration course. Two models of health behaviour change were used as frameworks for the intervention: The Health Belief Model (Becker, 1974 and Rosenstock, Strecher and Becker, 1988) and the Transtheoretical Model (Prochaska and DiClemente, 1984 and Prochaska, DiClemente and Norcorss, 1992). Data were collected via a purposely designed self-report questionnaire. A comparison group (N=75) was formed from nursing students from two similar schools of nursing, where no such intervention took place. A pilot study tested both the intervention and the data collection tool. The intervention used a planned and progressive approach to teaching health promotion, using a variety of teaching methods and framed in models of health behaviour change. Students were encouraged to improve their own health behaviours, and then those of peers and finally patients, using the health behaviour change theories identified above. Students in the intervention group tended to demonstrate more favourable outcomes than those in the comparison group. Statistically significant differences were demonstrated in relation to drinking behaviour (p=.01), beliefs and attitudes in relation to smoking (p=.03), and exercise behaviour (p<.001). Two-way analysis of variance (pairwise comparisons of group with stage) demonstrated that most of the change occurred either by the commencement of the third year or during the third year of the course. This was a small scale intervention study, using a self-report questionnaire, which limits the generalisability of the findings. This study is also limited by the researcher’s dual role as researcher and teacher. However, the study suggests that planned and progressive education within the pre-registration curriculum can have positive effects on nursing students’ health beliefs attitudes and behaviours, which may increase their effectiveness as health promoters. Models of health behaviour change have been shown to be useful in planning such interventions, but themselves need further testing and clarification in operationalising variables. FROM PATIENT TO PARTICIPANT: CHRONIC BACK PAIN PATIENT’S EXPERIENCES OF BEING ON A CLINICAL TRIAL Kerrie Louise Wright, Nursing Lecturer, MSc, BSc (Hons), RGN, RNT 74 Lidgett Park Court, Roundhay, LS8 1ED Study background Chronic (non-malignant) back pain is a complex health problem affecting a substantial portion of the population. There is however limited evidence of sustained drug efficacy amongst this patient group (Schnitzer et al. 2004). Despite this there continues to be pharmaceutical investment utilising chronic back pain sufferers as research participants in randomised controlled trials. In comparison the experience of being a participant and the impact upon patient’s lives appears to be poorly investigated. Learning from participant experiences is an important safeguard and an essential component of good research practice (Department of Health 2001). Study design The study was a phenomenological investigation of the patient’s lived experience of being a trial participant. Sampling The study used a purposive sample of 8 chronic back pain patients who had completed 13 months as a participant on an international randomised controlled trial investigating the efficacy of oral versus transdermal opiates. Data collection Semi-structured interviews were undertaken. Analysis Using Colaizzi’s methods of data analysis (1978) specific statements were extracted from individual descriptions, from which meanings were formulated. In turn these were clustered into themes in order to provide an exhaustive description of the lived experience. The themes were returned to the participants in order to validate their accuracy. Results Patients acknowledged that their pain journey had resulted in a lack of faith in the medical establishment however the reasons they gave for trial participation was to please (primarily) their consultant or their loved ones. Therapeutic relationships with the researchers and accessibility of the nurse-led clinics were of the utmost importance to patients. However they experienced embarrassment because they perceived the treatment they received to be preferential to that of their acquaintances attending other clinics, which evoked feelings of guilt. Although patients felt well informed about the trial, once randomised the drugs they were taking often resulted in side effects which made them feel as though they had traded one medical problem for another. Alternatively others received immense relief, although they were unable to isolate whether this was physical or psychological in nature, but feared that a battle may ensue if they were unable to continue to have access to the drugs in the long term. The trial coming to end signified a great loss to these patients, it had become their norm. To some the outcome resulted in a loss of hope, to others the outcome was irrelevant; the trial gave their pain recognition and promoted a level of social acceptance in the outside world. Colaizzi P cited in Valle R and King M (1978) Existential phenomenological alternative for psychology, New York, Oxford University Press Department of Health (2001) Research Governance Framework for Health and Social Care, London, The Stationary Office Schnitzer TJ, Ferraro A, Hunsche E and Kong SX (2004) A comprehensive review of clinical trials on the efficacy and safety of drugs for the treatment of low back pain, Journal of Pain and Symptom Management, 28, 1, 72-95 UNDERSTANDING THE LIVED EXPERIENCE OF WOMEN CANCER CARERS. Ms Sue Yates MA, BSc, PGCE, RN Senior Lecturer Department of Nursing Greenbank Building University of Central Lancs Preston PR1 2HE England + 44 1772 893640 [email protected] Background: Carers have become part of the health care agenda and there has been a fundamental recasting of community care policy and a recognition in cancer services of the importance of informal carers, both as supporters of cancer patients and as people who have cancer-related psychological needs of their own (DOH 1995, 2000).There has also been a recent shift in rhetoric from the focus of care in the community to care by the community and a recognition that home is the preferred place of death. This shift has obvious implications for cancer carers and women in particular. Carers are predominantly women aged over 50, with women carers providing more ‘hands on’ care (DOH, 2000, 1999). Aims At a basic level, the study aims to understand the experiences of women living with a partner with cancer (in any site) who is not expected to survive. A number of related questions were formulated: What are the changing needs of women throughout their partner’s illness? How do women make sense of ‘who’ they are and what they have experienced throughout their partner’s illness? In what ways do women experience their relationships with health care professionals? Method. A hermeneutic phenomenological approach was adopted. Sample: Twenty women were recruited to the study. Data collection was carried out over a two and a half year period, involving two recorded, unstructured interviews with each participant. Participants were also asked to keep a journal between the first and second interview. Data was analysed thematically Preliminary Findings: Despite recent government recognition of the importance of informal carers the women in this study continue to report a lack of information and support. Services offered were sporadic and often offered too late, in some cases in the last days of life. Feelings of helplessness and isolation increased as the illness progressed. Many women felt overwhelmed by the physical and emotional demands of caring for a partner at home; with over half expressing a preference for a hospital or hospice death for their partner. References Department of Health (1995) A policy framework for commissioning cancer services, The Stationery Office, London. Department of Health (1999) Caring about carers; A national strategy for carers.http://www.dog.gov.uk/carers.htm Department of Health (2000) The NHS Cancer Plan: A plan for investment. A plan for reform, The Stationery Office, London.
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