Genetec
Clearance™
Collaborative case management
A
All the evidence,
all in one place
The growth in devices that capture video evidence has been
exponential. It presents a need for new tools that can handle
the increased size, complexity and variety of data.
Genetec Clearance is a case management system that
helps you manage the storage and distribution of digital
evidence from cameras and other devices. It’s a simple,
secure and flexible way to help accelerate investigations by
facilitating collaboration.
TM
A surge in the use of body-worn cameras in law enforcement,
coupled with an increasingly smartphone-savvy public, has
led to a deluge of recorded incidents and situations. Added
to existing methods for capturing video footage, other sensor
data and arduous compliance requirements, it amounts to a
huge spike in the sheer volume of evidence to be sifted
through and dealt with.
Genetec Clearance breaks down technology silos associated
with traditional case management applications. It encourages
collaboration across different agencies, departments and
organizations, and helps users manage digital evidence –
from collection to case closed.
B
All the evidence,
all in one place
The growth in devices that capture video evidence has been
exponential. It presents a need for new tools that can handle
the increased size, complexity and variety of data.
Genetec Clearance is a case management system that helps
you manage the storage and distribution of digital evidence
from cameras and other devices. It’s a simple, secure and
flexible way to help accelerate investigations by facilitating
collaboration.
TM
A surge in the use of body-worn cameras in law enforcement,
coupled with an increasingly smartphone-savvy public, has
led to a deluge of recorded incidents and situations. Added
to existing methods for capturing video footage, other sensor
data and arduous compliance requirements, it amounts to a
huge spike in the sheer volume of evidence to be sifted
through and dealt with.
Genetec Clearance breaks down technology silos associated
with traditional case management applications. It encourages
collaboration across different agencies, departments and
organizations, and helps users manage digital evidence –
from collection to case closed.
More evidence means
more to manage
Digital demands
have changed
The proliferation of new surveillance
systems, body-worn cameras, in-car
video and mobile phones has created
more ways to gather evidence, while
fundamentally increasing the quantity
of evidence collected.
Evidence technology has evolved, but
storage and handling capabilities haven’t
caught up. It means a USB flash drive will
often still need to be checked in to an
evidence locker room, in person. For
investigators and lawyers, excessive
amounts of data and inefficient storage
methods mean accessing evidence can
be difficult.
Although many cases can be rich in data,
some evidence is never used because of
storage and retrieval methods that are
outdated, disparate and time-consuming
to use. Organizations also have to
contend with an increasing range of
evidence types, often collected in
different formats, from different sources,
by different parties, using different
applications. All of which were never
intended to be mutually compatible.
On top of that, digital evidence requires
dedicated personnel to administer the
case management process and maintain
the chain of custody. Especially given
that complying with retention laws adds
another layer of complexity – in certain
cases, evidence must be stored for up
to 75 years.
Retaining such a large amount of data
is costly, cumbersome, error-prone
and, for the success of a court case or
investigation, potentially damaging.
Using Genetec Clearance, evidence can
be easily imported and shared with a
variety of other sources – helping those
working on an investigation across
multiple agencies and departments.
2
Collaboration that
makes life easier
Building bridges
between systems
Who’s responsible for security in a city?
Today, private security companies
have twice the number of staff as law
enforcement agencies, but evidence
still needs to be routed through the
proper channels.
Through its open architecture, Clearance
can integrate with different sources of
evidence. Bridges can be built to other
systems, and data can be easily ingested
into the platform.
With everybody and everything working
in silos, clearing cases is often arduous
work. For the public, security teams and
businesses, submitting and collaborating
on digital multimedia material is
complicated and frustrating. If files aren’t
packaged up properly, they might never
be found – or worse, they may become
compromised due to faulty systems,
making them inadmissible in court.
Genetec Clearance removes technology
silos and standardizes evidence collection
for law enforcement, retail businesses and
university campuses. It modernizes and
harmonizes digital evidence within the
ecosystem of records management and
case management systems – changing
the way evidence is dealt with and cases
are solved.
Video recordings of crimes can be sent
directly to police departments via email.
They can then be automatically
normalized into MP4s, making them
easier to manage and investigate.
With built-in video redaction, people’s
privacy can be protected. By blurring
faces and adding masking, the identity of
victims, bystanders, witnesses and police
officers can remain anonymous.
There are no limitations on how many
users can access the system. And all
actions taken are automatically tracked
to make sure the chain of custody of the
evidence is maintained as it’s shared.
3
4
Collaborating
to solve a crime
Retailers get hit hard by crime.
Whether it’s shoplifting or employee
fraud, most businesses spend a lot of
time collecting and packaging digital
files for law enforcement. Let’s take
a closer look at a department store.
5
Illustration 2
6
A video’s worth a thousand words. And today, like
most days, there’s enough video footage to tell a
thousand stories.
This morning, a customer has called in to report the
theft of her purse. For the security officer on duty,
that means a packed day. He starts by trawling
through vast quantities of CCTV footage from the
day in question. To be in a position to help the police
find and prosecute the thief, he’ll have to gather
enough video evidence to support the customer’s
claim, then put it into a full report, ready to send to
the city’s police department.
�A video is worth a thousand words.
And today, there’s enough video
footage to tell a thousand stories.
He knows the work involved will be time-consuming,
and that the police might not even be able to use the
evidence because of potential quality and formatting
issues. All the while, the work will take him away from
his primary role of looking after the store’s security.
When the police officer assigned to deal with the case
receives the call, she realizes she’s going to be spending
a big chunk of her day trying to pull together all the
evidence she needs.
She sits in a team of four full-time police officers
whose job is to go from business to business around
the city, collecting video footage. In most instances,
7
$75m
Being invested by law
enforcement agencies
to purchase 50,000
body-worn cameras.
Digital Communities,
September, 2015
68%
Police departments
are using in-car video,
as of 2013. Bureau
of Justice Statistics,
July, 2015
Illustration 3
8
to successfully prepare a case for the district
attorney, a lot of time and resources will be used
packaging up and delivering multimedia files. That
means loading UBSs, burning files to DVDs and
converting files to make sure they’re viewable.
$1bn
Has been paid over the
past decade to resolve
claims against the NYPD.
CBS New York, 2010
$38m
‘The time it takes to package
multimedia is eating into time that
could be spent on other cases.’
These administrative nuances are hindering her
department’s performance. The time it takes to
package multimedia is eating into time that could be
spent on other cases. It’s beginning to affect their
clearance rate – especially as around 25-35% of
cases now look first to video.
Using Genetec Clearance, the security officer could
simply send the evidence to the police so they can
store and distribute it. The police officer could access
the converted video in their browser and share, view
and comment on it in the course of the investigation.
The tools that law enforcement and the judiciary
system use have yet to catch up with the sophistication
of today's digital evidence. With Genetec Clearance,
the way evidence is collected and used benefits not
only our security and police officers, but also every
stakeholder throughout the lifecycle of a case.
9
Estimate to be
annually spent by the
largest companies to
electronically preserve and
store documents in federal
litigation. Preservation
Costs Survey, William H.J.
Hubbard, University of
Chicago Law School, 2014
Four ways Genetec
Clearance can help
Manage
Make sure operations run smoothly:
Synchronize with existing CAD and
RMS platforms to manage cases more
efficiently. Use less time and labor
juggling multiple applications – and
classify evidence to make locating
files easier.
Collect
It can bring together all your evidence:
Gather data from disparate sources
and store it in a centralized, scalable
system. Integrate video and other
types of evidence, and save files while
increasing storage capacity, without
worrying about server maintenance.
Automate
Save time on labor-intensive tasks:
Locate media quickly, without
searching through volumes of digital
evidence. Convert and play videos
automatically, automate reporting,
monitor performance and track
clearance rates.
Collaborate
Share evidence safely, at the click
of a button: Collaborate with an
unlimited number of users inside or
outside your organization. Avoid timeconsuming storage and transportation,
deal with FOIA requests, and receive
public evidence securely. Also, manage
user and group permissions, access
and rights for documents and cases.
10
Who can collaborate
using Genetec Clearance?
The civilian
Continues to capture
and send vital evidence
to the police.
The security officer
Spends more time
protecting students,
visitors or patrons.
The loss prevention manager
Gathers and shares evidence
effectively to save money for
the business.
The police officer
Finds the process of
packaging evidence faster
and more efficient.
The detective
Feels confident about
putting together a stronger,
more robust case.
The prosecutor
Has a better understanding
of the case and all of its
relevant history.
11
Evidence gathering
that works harder
Genetec Clearance is a case management system
that manages the storage and distribution of digital
evidence from cameras and other devices. Designed
as an open platform, it gives users the ability to
integrate multimedia evidence from a variety of
sensors and applications. It allows people to import
and synchronize data from video surveillance
systems, body-worn cameras, cell phones, in-car
systems, computer-aided dispatch and record
management systems. With Genetec Clearance,
you can better manage evidence throughout the
lifecycle of an investigation, and make sure your
clearance rates move in the right direction.
Corporate Headquarters
Genetec Inc.
2280 Alfred-Nobel Blvd.
Suite 400
Montréal QC H4S 2A4
Canada
Toll Free: +1 866 684 8006
Canada & USA:
Tel: +1 514 332 4000
genetec.com
Genetec Clearance
business contact:
David Chauvin
[email protected]
Tel: +1 202 848 8159
genetec.com/clearance
© Genetec Inc., 2016
Genetec, Genetec Clearance
and the Genetec and Genetec
Clearance logos are trademarks
of Genetec Inc., and may be
registered or pending registration
in several jurisdictions.
All images are used for illustrative
purposes only
Evidence gathering
that works harder
Genetec Clearance is a case management system
that manages the storage and distribution of digital
evidence from cameras and other devices. Designed
as an open platform, it gives users the ability to
integrate multimedia evidence from a variety of
sensors and applications. It allows people to import
and synchronize data from video surveillance
systems, body-worn cameras, cell phones, in-car
systems, computer-aided dispatch and record
management systems. With Genetec Clearance,
you can better manage evidence throughout the
lifecycle of an investigation, and make sure your
clearance rates move in the right direction.
Corporate Headquarters
Genetec Inc.
2280 Alfred-Nobel Blvd.
Suite 400
Montréal QC H4S 2A4
Canada
Toll Free: +1 866 684 8006
Canada & USA:
Tel: +1 514 332 4000
genetec.com
Genetec Clearance
business contact:
David Chauvin
[email protected]
Tel: +1 202 848 8159
genetec.com/clearance
Genetec Clearance is a
simple, secure and flexible
case management system
that speeds up investigations
by facilitating collaboration.
© Genetec Inc., 2016
Genetec, Genetec Clearance
and the Genetec and Genetec
Clearance logos are trademarks
of Genetec Inc., and may be
registered or pending registration
in several jurisdictions.
All images are used for illustrative
purposes only
C
genetec.com/clearance
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