Solution Brief
Assess. Design. Build. Manage.
Splunk Services
OVERVIEW
OnX offers a full range of assistance from design, architecture, integration and implementation services to ensure you
achieve successful business outcomes and a positive return on your investment in Splunk solutions.
ONX APPROACH
We leverage the proven OnX service delivery methodology to provide Splunk services for all stages of a client’s
technology lifecycle. OnX is available to assist at any point throughout the process.
The list below is a summary of the typical approach and activities offered by OnX at each stage in the overall
methodology.
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Assess
o Review the current environment and planned target environment along with additional business needs to
determine a recommended path.
o Review recommendations for your environment to help ensure that a proper plan is defined and
documented, according to best practices and OnX’s proven expertise.
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Design
o Conceive the design strategy for existing and new Splunk environment.
o Configure a Splunk architecture based on viable options and internal capabilities.
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Build
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Implement Splunk solutions and integrate them into the existing infrastructure & processes
Activities include:
 Splunk Deployment/Installation Services
 Splunk Upgrades
 Custom Dashboard Creation
Manage
o Operate the Splunk environment, transfer knowledge, train the team and enable rapid adoption
o Optimize the Splunk environment
o Activities include:
 Training & Knowledge Transfer
 Splunk Health Check Services
 Ongoing Splunk Support Assistance
OnX Professional Services
© Copyright 2015 OnX Enterprise Solutions Ltd. All trademarks used herein are the property of their respective owners.
OnX Splunk Services Solution Brief v1.9
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Solution Brief
Assess. Design. Build. Manage.
ONX SPLUNK SERVICES PORTFOLIO
The services below represent a snapshot of the OnX Splunk services portfolio. All of these services can be customized
as needed to meet specific customer requirements.
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Splunk 101/Best Practices: We’ve found that many customers often fail to employ Splunk “best practices” to get
what they need from their data. We can help educate your team and get you on the path to success with Splunk.
With a little accelerated learning, we will help you derive real value from your Splunk investment in the immediate
term.
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Architecture Design: Too often we see customers that configured Splunk to accommodate their immediate needs
at the time of purchase (or for a single use case), but did not account for growth or greater data capacity at a later
time. Using our consultative approach, our Splunk experts can help you design and configure a Splunk Architecture
that will meet not only your current needs, but also provide a framework for future growth as well.
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Health Checks: If you’ve made a significant investment in Splunk , you need to ask yourself if are you truly utilizing
it efficiently and maximizing all of its capabilities? If the answer is “I don’t know”, then it’s time for a Splunk Health
Check. Let us dive into your environment and find out what’s really going on. We can help you build searches,
clean up data that isn’t relevant to your Splunk needs, and find ways to streamline your Splunk processes.
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Deployment/Installation Services: Our team of Splunk Architects & Engineers have successfully implemented
Splunk installs, ranging in scope from a single instance on 1 server to multi-tiered, and redundant architectures
across the globe. Let us do the heavy lifting to get Splunk set up correctly the first time while working
collaboratively with your teams (and providing knowledge share) over the full implementation lifecycle.
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Custom Dashboard Creation: Our team of experts can help you design and build dashboards based on specific
data sets & criteria pertinent to roles within the organization. Provide your C-level executives with a ‘single pane of
glass’ into what’s happening with the business while also developing complex security dashboards to help pinpoint
malicious threats at all your endpoints.
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Upgrades: If you are running an older version of Splunk but are hesitant to upgrade for fear of upsetting the apple
cart, we can help. We have helped customers successfully upgrade from version 3.x all the way to the latest
version of Splunk 6.x.
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Proof of Value “Launch” Services – Professional Services packages for customers that could use expert help
getting started and on a path to building a successful Splunk foundation
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Kickstarter (2 hours of Professional Service): For customers who need help successfully
implementing and configuring Splunk for the very first time.
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Advanced (4 hours of Professional Service): For customers who are ready to make (or have
recently made) a financial commitment to Splunk, but who need additional help with successful
implementation/configuration and education.
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Elite (8 hours of Professional Service): For customers who are ready to make (or have recently
made) a significant financial commitment to Splunk, but who require more extensive help with
successful implementation/configuration and ongoing education.
OnX Professional Services
© Copyright 2015 OnX Enterprise Solutions Ltd. All trademarks used herein are the property of their respective owners.
OnX Splunk Services Solution Brief v1.9
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Solution Brief
Assess. Design. Build. Manage.
RELATED SERVICES
OnX can assist you in any and every phase of project lifecycle. Whether you need help designing, provisioning,
integrating, upgrading, or optimizing your infrastructure, we have the skills and expertise to assist. OnX offers a
complete portfolio of related services, including assessments, planning and design, implementation, and
troubleshooting and support services.
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Splunk Operations Analytics Services
Hadoop Cluster Deployment and Administration Services
PROJECT MANAGEMENT
OnX includes project management leadership to manage the overall project team, create and maintain the project
plan, communicate status on a recurring basis and facilitate escalations as needed. This helps to minimize risks and
ensure timely and successful service delivery. The OnX project engagement activity consists of a four phase project
lifecycle specifically tailored to deliver comprehensive, quality capabilities. OnX maintains a knowledgebase of “lessons
learned” comprised of feedback from all service deliveries to help prevent unforeseen delays and other impact on the
project. We also leverage world-class knowledge centers to ensure our past successes translate into a consistent
process contributing to your project’s success.
WHY ONX?
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OnX provides our customers world-class Industry, Architecture and Project Management expertise in designing
and integrating enterprise solutions
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OnX has a proven track record of successfully delivering approximately 1,100 projects annually to our clients
o OnX project management methodology is applied to all our projects
o OnX has Project Managers on staff certified in ITIL, Agile and PMP
o OnX can deliver projects using the approach which the customer or project warrants whether waterfall,
agile, scrum
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OnX applies Industry, OEM, and OnX Best Practices and lessons learned to reduce project risk and improve
outcomes
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OnX is a leader in ITSM and ITIL best practices with numerous practitioners certified
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OnX is a leader in Spunk deployment
o 10 Architects trained and certified in Splunk
o OnX is a Platinum partner of Splunk
o Numerous successful Splunk deployments
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OnX’s maintains certifications across a broad selection of best-in-class technology, which allow OnX to provide a
unbiased view point across technology vendors
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OnX’s relationship with market and technology leading vendors and their solutions allow us to maintain a high
exposure to a wide varied of technology innovation across information, technology, process, organization, and
enablement beyond our competitors
OnX Professional Services
© Copyright 2015 OnX Enterprise Solutions Ltd. All trademarks used herein are the property of their respective owners.
OnX Splunk Services Solution Brief v1.9
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