09/10
Malaysia Employment
Outlook and Salary Guide
a practitioner’s insight to salaries across industries
www.kellyservices.com.my
Contents
3Executive overview
4
key findings
8Central region
Banking / 9
finance / 9
call centre/ 10
Office support / 11
sales, marketing & Advertising / 11
human resources / 12
Information technology / 13
Logistics & warehousing / 15
engineering & technical 16
18Northern & Southern region
Banking / 19
finance / 19
call centre/ 19
Office support / 20
sales, marketing & Advertising / 20
human resources / 21
Information technology / 22
Logistics & warehousing / 23
engineering & technical 24
All rights reserved. No part of this book may be reproduced or transmitted
in any form without the written permission from Kelly Services Malaysia.
2
malaysia employment outlook and salary guide 2009/2010
Executive Overview
We are pleased to present the
increasing impact on Malaysia’s
development, healthcare sectors and
Kelly Malaysia Employment Outlook
overall economy, we continue to
mechanical engineering. However,
and Salary Guide 2009/2010, a
see a number of opportunities
Malaysia’s cautious employment
comprehensive reference tool
in the Information Technology,
climate and outlook will result in
on the salary trends, job titles
Engineering, Healthcare, Digital and
competitive remuneration packages
and employment outlook across
Telecommunications, Outsourcing,
prevailing and more organizations
industries.
Call Centre and Islamic Banking
incorporating performance based
and Finance sectors. The battle
incentives rather than bonuses to
for skilled IT talents in Malaysia
reward their employees.
The aim of this ‘Employment
Outlook and Salary Guide’ is to
provide an insight to the latest
continues unabated especially in
the IT Outsourcing arena and IT
Whilst, we hope this ‘Employment
shared services sectors. A continued
Outlook and Salary Guide
growth of new development
2009/2010’ will serve as a handy
projects and industrial parks have
reference tool for you, we are
also created job opportunities within
always on hand to assist you with
the engineering spectrum across
current data and also support you in
employment outlook for a better
the Malaysian region. Recruitment
developing recruiting strategies and
perspective of the employment
opportunities for candidates with
programs to suit your specific needs.
market across industries. The salary
strength in market research and
ranges are indicative of actual
product/brand knowledge is still
transactions between employers
favorable within commercial and
and employees and represent a
business sectors whilst most call
reflection of the marketplace.
centre job opportunities require
The compiled findings are
agents skilled in multiple languages.
salary ranges for various positions
across industries in Malaysia through
a compilation of salaries and job
titles. This year, we have revamped
our Salary Guide to include the
presented in an easy to read
format for your reference.
We trust you will find this ‘Malaysia
Employment Outlook and Salary
Guide 2009/2010’ from Kelly Services
resourceful to your business.
We expect a year with continued
job opportunities and demand
For 2009, despite the global
for talent with specialized skills in
Melissa Norman
economic challenges and its
areas of marketing and business
VP and Country General Manager
A copy of this guide will be available on our website in July 2009.
Visit us at: www.kellyservices.com.my
Disclaimer: Monthly salary ranges are subject to economic fluctuations. Monthly salary ranges exclude other bonuses, allowances and Employer EPF contributions.
malaysia employment outlook and salary guide 2009/2010
3
Key Findings
The ‘Employment Outlook and Salary
Guide 2009/2010’ was initiated
to provide our customers with a
benchmark of salary ranges practiced
across various industries and positions
within Malaysia. An overview of the
employment market is incorporated
to provide a more detailed insight into
the job opportunities across industries.
Staffing opportunities
Given the current global economic
environment, companies particularly
in the manufacturing sector, had to
reduce operations. This is expected
to increase the unemployment rate
in 2009 to 4.5% compared with
3.7% in 2008.
The information was tabulated during
The thrust of the Second Stimulus
the third quarter of 2008 till the first
Package focusing on reducing
quarter of 2009.
The impact of the current global
economic crisis, which originated
from the sub-prime financial turmoil
in the United States in mid-2007,
has since widened and deepened.
unemployment and increasing
employment opportunity with an
allocation of RM2 billion would provide
a welcome relief as Malaysia faces a
challenging economic environment.
Taking into account these measures,
These negative developments have
GDP growth is expected to be in
already impacted our economy in the
the range of -1% to 1% for 2009.
fourth quarter of 2008. Exports and
The employment opportunity in
industrial output have deteriorated
2009 is expected to remain cautious
and investments declined. Consumer
as employers are taking a more
sentiment has also been adversely
measured and cautious approach to
affected. As a result, Gross Domestic
hiring in the Manufacturing, Electrical
Product (GDP) growth was significantly
and Electronics and Retail sectors.
lower at 0.1%, compared with an
average of 6.3% in the first 9 months
Due to the uncertainty on how fast the
ensuring sustenance by adopting cost
management controls such as freezing
bonus payouts and salary increases,
promoting extended no-pay leave
with retrenchment as a last resort.
The Government will recruit 63,000
staff to fill vacancies and serve as
contract officers in various Government
agencies creating short term job
opportunities in the public sector.
Overall, the Malaysian Government
has been ‘aggressive in policy induced
recovery’ programmes, marshalling
resources (human and financial) to
create jobs, strengthen social safety
nets, aggressively promoting training
and re-training to build future human
capital capacity and foster lasting
confidence among consumers and
businesses to spend and hire again
on the local front as international
demand for talent has seen a
reduction in demand.
Skills and specialization in demand
current global economic scenario will
The shift towards a knowledge-
improve, we have seen a shift in the
based economy or K-economy
With the Government’s original 2009
hiring trend where many organizations
requires Malaysia to attract highly
Budget with an allocation of RM206
have deferred hiring permanent staff
skilled professionals and invest in
billion as well as the First and Second
but have opted for more temporary
Stimulus Package of RM7 billion and
and contract based positions.
multiplier effects and create more
confident that it will contribute towards
Most companies and businesses
Nasional Berhad will invest RM3 billion
mitigating the impact of the global
especially in the manufacturing sectors
in the telecommunications sector to
contraction on the domestic economy.
have opted for long term measures in
improve broadband infrastructure
of last year.
RM60 billion respectively, we are
4
malaysia employment outlook and salary guide 2009/2010
domestic investments that have high
job opportunities. In 2009, Khazanah
malaysia employment outlook and salary guide 2009/2010
5
in the country. The mobile services
Salaries for skilled workforce within
some of the areas critical to many
landscape comprised of four (4)
the IT industry who are competent
organizations today.
mobile operators and at the end of
in C, C++, Java, PHP and other web
September 2008, there were 26.2
technologies have registered a 3%
million mobile subscribers in the
increase in minimum and maximum
country, with 3.1 million 3G subscribers
salary. There is a demand for well-
as compared to 1.5 million nine
rounded candidates who are able
months earlier. Talents skilled in next-
to multi task and meet performance
generation Web technologies, internet
expectations. Salaries have maintained
and mobile content development are
or have registered a 3% increase for
in demand as unified communication,
workforce handling credit control,
enhancement to existing systems
operational and senior managerial
are still being carried out within the
support staff such as executive
With the deepening global recession,
most employers have adopted a very
cautious and moderate approach to
hiring and HR practitioners will need
to strengthen their knowledge to
keep themselves updated on evolving
trends and innovative recruitment
and retention strategies in managing
human capital in a very cautious
recruitment market.
secretaries, finance managers and
The hiring trend in a changing market
analyst, auditors and human resource
in Malaysia has culminated in most
With Government provisions for
managers. On the sales front, more
organizations placing greater emphasis
infrastructures such as the Tanjung
organizations are offering performance
in the selection of candidates with HR
Agas industrial park, a biotechnology
based incentives and commission
playing a pivotal role in identifying
cluster in Iskandar Malaysia as well
with lower basic salary. Salaries for
the talents which will play an active
as upgrading the traffic infrastructure
non-skilled workforce with less than
role in the organization’s growth.
system around KL Sentral, these
2 years of job experience has
HR practitioners experienced in a
projects would increase the demand
recorded a 15% – 20% reduction while
full spectrum of HR capabilities are
for professionals such as engineers,
those with more than 3 years of job
architects, quantity surveyors,
experience has seen a slight reduction
researchers in life sciences and bio-
in salary by 5% – 10%.
Technology landscape.
technology sectors.
continually in demand despite the
current economic downturn recording
a 3% increase in salaries.
Human Resources top priorities would
be ‘right sizing’ an organization in the
Call Centre agents will continue to
Human Resources strategies
be in demand as key contact points
Human Resources (HR) has increasingly
staff retention, career development,
of the businesses as more companies
played a more strategic and business
competitive compensation and
are moving towards outsourcing this
partner role in organizations. With
benefits, succession planning as well
function. This is largely due to the
the changing markets, HR expertise
as leadership and skills development
country’s multi-lingual population and
on up-skill programs, training,
through training to contribute
Malaysia’s central location within the
career development, competitive
towards achieving a high performance-
Southeast Asia region.
compensation and benefits are
based business.
6
malaysia employment outlook and salary guide 2009/2010
current economic environment besides
malaysia employment outlook and salary guide 2009/2010
7
Central Region
With Malaysia’s government offices and ministerial departments located primarily in
Putrajaya coupled with Cyberjaya, Klang Valley and Selangor’s location here, central
region has more Headquarters and companies than northern or southern region.
Increased competition in the telecommunications market and the roll-out of new
broadband services, particularly WiMax, provided a strong demand in both the cellular
and broadband segments. The cellular segment continued to remain vibrant with
the entrance of a new player, aggressive promotions of post-paid business and the
implementation of mobile number portability. Next generation web technologies,
Internet and mobile content development coupled with a sizeable base of IT shared
services and outsourcing companies continue to ensure a reasonable market for IT
talents in the central region.
More employers are opting for lower base salaries with performance based incentives,
freezing wage increment and bonus payouts as part of their cost control measures. The
financial sector remains resilient with no retrenchment although some re-deployment of
staff might occur in the near future. Fee-based income moderated due mainly to the
slowdown in the capital market activities in the second half of 2008 and first quarter of
2009. Islamic finance continued to expand resulting in continued demand for talents by
the 17 Islamic banks in operation as at end 2008
The Call Centre, Outsourcing and shared services sectors have remain resilient. The
escalation of the industry has marked the achievement of more than 570 call centres
that have grown in the past 10 years. The availability of multi-lingual employees and
Malaysia’s central location within Southeast Asia region strengthens Malaysia’s position
in the Call Centre industry. Promotional efforts in within the hospitality and travel
industry has diversified from traditional markets and aimed at new and emerging niche
segments such as home-stay, student travel, wellness tourism and eco-tourism.
Human Resources (HR) has increasingly played a more strategic and business partner
role in organizations. With the changing markets, the emphasis on up-skill programs,
training, competitive compensation and benefits, career development and talent
retention are areas critical to an organization’s growth. Although companies are now
adopting cost control measures to manage the slower economic activity, HR talents
with experience in a full spectrum of HR capabilities are continually in demand.
8
malaysia employment outlook and salary guide 2009/2010
Occupation Title
Qualification
Experience
(years)
Job Description
Min.
Salary
Max.
Salary
(in local
currency)
(in local
currency)
BANKING
Bank Teller
SPM/STPM
0-1 yrs
Answer customer enquiries. Open new accounts. Receive deposits
& pay out withdrawals. Update customers’ details.
Record transactions. Balance cash.
960
1200
Management Trainee
Diploma/
Degree
0-1 yrs
Management training. Learn daily operations of branch.
Perform operations, credit, collection & loan activities.
1500
2000
Credit & Loans Officer
Diploma/
Degree
1-2 yrs
Evaluate and process applications. Investigate credit risk.
Promote bank products & services.
1800
2500
Credit & Loans Officer
Diploma/
Degree
2-3 yrs
Evaluate and process applications. Investigate credit risk.
Promote bank products & services.
2000
2800
Internal Auditor
Degree
2-3 yrs
Implement internal controls.
2200
3500
Credit Manager
Degree
5-6 yrs
Manage team of credit supervisors. Monitor application
procedures, policies & standards.
5000
6000
Credit Card Sales Officer
Diploma/
Degree
0-1 yrs
Handle card sales.
1500
2200
Assistant Branch Manager
Degree
5-6 yrs
Assist in overseeing the daily branch activities & supervision
of all staffs.
5000
7000
Credit Control Manager
Diploma /
Degree
4-6
Determine credit worthiness of clients. Formulate credit and
collection policy. Negotiate with past due accounts. Take
appropriate action against delinquent accounts. Supervisory duties.
3200
5500
Auditor
Degree /
Professional
Certificate
2-4
Ensure authenticity & accuracy of financial statements, especially
assets & liabilities. Analyse samples of work done & conduct
procedural interviews.
3000
4800
Accountant
Degree /
Professional
Certificate
4-5
In-charge of general accounting that involves the preparation
of statistical data & financial reports concerning profits, cash &
inventory. Analyse, report & provide advice on financial dealings or
organisations/individuals. Advise on associated record-keeping &
compliance requirements.
4000
6500
Finance Manager
Degree
6-7
Prepare financial reports, i.e. income, expenses, capital usage
& cash-flow. Preparation of strategic plans, budgets & financial
forecasts. Develop accounting and management policies
& procedures.
5500
8500
Administrator
Diploma /
Degree
3-5
Contribute to the smooth and efficient operations of the office by
undertaking all of the day-to-day office administration functions.
Support teams and provide basic support roles to secretaries.
2600
3800
Office Manager
Diploma
Min 6
Ensure operations run smoothly. Vendor management, basic
procurement of office supplies, general HR duties, reconciliations,
report preparations and general administration.
3800
4500
Payroll Clerk
SPM/LCCI
1-2 yrs
Calculate, prepare & distribute payroll, take into account overtime
& deductions such as tax, EPF, SOCSO, insurance payments, etc.
1500
2000
Credit Control Clerk
Diploma/
Degree
1-2 yrs
Handle administration of Accounts Receivables. Data entry.
Prepare documentation of loans & accounts that have amounts
owing & forward reports for legal action.
1800
2500
Accounts Clerk/Assistant
SPM/
Certificate/
Diploma
1-2 yrs
Record & compile summaries of organization’s financial transactions
for management purposes. Handle partial set of accounts.
1800
2200
Accounts Clerk (AP/AR)
LCCI
Intermediate
1-2 yrs
Record & compile summaries of organization’s financial transactions
for management purposes. Handle partial set of accounts.
1500
2000
Accounts Executive
LCCI
Intermediate
/Diploma/
Professional
Certificate
1-2 yrs
Perform full set of accounts under supervision of Accountant.
Maintain records of company transactions according to standard
procedures/forms. Prepare statements for management budgets
and cash flow forecast and tax returns.
2500
3500
Finance Supervisor
LCCI Higher/
Diploma/
Professional
Certificate
2-4 yrs
Supervise & delegate work to a team of clerical staff. Assist in the
analysis of financial statements & year-end closing/audits.
3000
4000
Finance
Hot joBS
malaysia employment outlook and salary guide 2009/2010
9
Occupation Title
Qualification
Experience
(years)
Job Description
Min.
Salary
Max.
Salary
(in local
currency)
(in local
currency)
Finance continued
Accountant
Diploma/
Degree/ACCA/
CIMA/MICPA/
CPA
5-7 yrs
In charge of general accounting that involves preparation of
statistical data & financial reports concerning profits, cash &
inventory. Analyse, report & give advice on the financial dealings of
organizations/individuals. Advise on associated record-keeping &
compliance requirements.
4500
8000
Finance Manager
– Investment
Degree
5-7 yrs
Provide investment advisory services to clients while in line
with client’s expectations and requirements. Research on other
investment schemes.
7000
10,500
Internal Audit Manager
Degree
5 yrs
Ensure the Internal Audit function fulfils its objectives and effectively
assists the Management. Appraise the efficiency and effectiveness
of operational processes and controls. Develop audit frameworks,
control tools and processes. Promote risk management and
corporate governance. Liaise with external auditors. Conduct audit
in accordance to professional standards. Prepare audit reports,
findings and comments. Report to Audit Commitee.
7000
8000
Finance and Administrative
Manager
Degree/Post
Grad Diploma/
Professional
Degree
5 yrs
Handle full specs of Finance. Manage the administration and HR
matter. Report to GM and/or to Finance Director. Provide reports
periodically.
7000
8000
Senior Manager
– Compliance
Degree
5 yrs
Supervisory role to ensure Bank’s compliance with relevant
regulatory authorities. Provide in-house advice to operating units on
regulatory, reputational and ethical matters. Develop compliance
policies and procedures and ensure that new/amended policies are
clearly communicated to operating units.
7000
10,000
Head Merchant
Degree/Post
Grad Diploma/
Prof. Degree/
Master’s
Degree
10 yrs
Responsible to drive merchant business and merchant sales.
Terminal management, IT support and product support. Handle
external sales channels.
7000
15,000
Head of Charge Cards
Degree/Post
Grad Diploma/
Professional
Degree/
Master’s
Degree
8 yrs
Execute and implement sales plan strategies to effectively able to
do charge cards acquisition. Plan effective sales executions and
recommend alternatives measures to address changing market
environment on charge cards.
7000
13,000
Head Corporate Credit Risk
Degree
8 yrs
Perform credit evaluation and provide recommendation to Credit
Committee. Recommend appropriate structuring to mitigate
inherent risks. Develop and maintain corporate credit risk policies
and guidelines. Develop and maintain appropriate credit portfolio
management strategies, processes and reporting.
7000
13,000
Call centre
Telemarketer (Outbound)
SPM/Diploma/
Degree
2-3 yrs
Sell products/services via telephone. Market intelligence.
Commission basis.
1600
2000
Customer Service Officer
– Inbound
SPM/Diploma/
Degree
1-2 yrs
Handle all inbound calls. Answer customer enquiries.
Resolve customer issues. Promote new & old products.
1500
2300
Senior Customer
Service Officer
SPM/Diploma/
Degree
2-3 yrs
Oversee small team of officers. Supervise & assist in training.
Handle customer enquiries.
2000
2800
Call Centre Trainers
Diploma/
Degree
2-3 yrs
Work with HR & Call Centre Manager to provide training.
Train on systems, procedures & product knowledge.
Facilitate & plan training schedules.
3000
5000
Call Centre Team Leader
SPM/Diploma/
Degree
3-4 yrs
Oversee team of junior & senior officers. Handle HR issues:
discipline & counseling. Shift scheduling.
3000
5000
Operations Executive
Diploma/
Degree
2-3 yrs
Oversee a certain type of service/division. Report to Call Centre
Manager. Handle internal inquiries & divisional operations.
2500
4000
Call Centre Supervisor
SPM/Diploma/
Degree
4-5 yrs
Lead team leaders. Build relationships with clients. Resolve
customer issues. Work with team members to hit targets & maintain
service levels.
3000
4000
Call Centre Manager
Diploma/
Degree
4-5 yrs
Implement service strategies. Oversee daily operations as well as
marketing, sales & IT. Ensure service levels are met. Plan workflow
& structure. Solve escalated complaints. Motivate & lead teams.
Work with HR to assist in recruiting, staff appraisals & training.
Good project management skills.
4000
6500
Hot joBS
10
malaysia employment outlook and salary guide 2009/2010
Occupation Title
Qualification
Experience
(years)
Job Description
Min.
Salary
Max.
Salary
(in local
currency)
(in local
currency)
office support
Data Entry Clerk
SPM
1-2 yrs
Enter data from source documents into computer. Compile, sort
and verify accuracy of data to be entered. Compare data entered
with source document. Verify accuracy of data entered.
1000
1400
Order Processing Assistant
SPM/Diploma
1-2 yrs
Track and process orders. Speak to customers if required.
Filing and other administrative duties.
1500
2000
Personal Driver
SPM
2-3 yrs
Transport personnel/visitors. Run errands. Hold valid drivers license.
1200
1800
Receptionist
SPM
1-2 yrs
Receive customers, Attend to phone calls. Handle front office
and administrative duties.
1200
2000
Administrative Assistant
SPM/Corporate
Admin Cert.
1-2 yrs
Type, file, sort out and distribute incoming mail. Answer telephone
enquiries. Undertake other duties relating to office support. Simple
correspondence memos.
1200
1800
Administrative Executive
Diploma/
Degree
2-3 yrs
Oversee admin department.
2200
2800
Junior Secretary
PSC
1-2 yrs
Report to Secretary or Admin Manager. Perform simple
secretarial duties.
2000
2500
Secretary
PSC/Diploma
2-3 yrs
Schedule appointments. Give information to callers. Take dictation.
Relieve officials of clerical work and minor administrative duties.
2500
3500
Executive Secretary /
Personal Assistant
PSC
Certificate/
Dilpoma
3-5 yrs
Serve top management. Perform clerical, secretarial and
stenographic duties. Screen telephone calls and personal callers.
3500
5500
Customer Service Executive
Diploma/
Degree
1-2 yrs
Handle incoming calls (orders, inquiries, complaints) and direct
calls for further problem resolution. Handle larger clients or more
difficult issues.
1800
2800
Finance and Admin Executive
Diploma/
Degree/ ACCA
2-4 yrs
Handle full spectrum of finance and accounting. Manage daily
accounting duties. Prepare and ensure timely submission of
financial reports. Update and maintain database. Responsible for
stationery, claims and administrative support work.
3000
5000
Litigation Paralegal
Degree
1-2 yrs
Draft and prepare court documentation, liaise with client/external
parties, draft bills and general management report.
2000
3000
Library Assistant
STPM/SPM
1-2 yrs
Assist in maintaining an efficient and strong information and
knowledge based library to fulfill the information needs of the firm.
1800
2000
Purchasing Executive
Degree
4-7 yrs
Prepare monthly production plan and material requirement plan.
Source, negotiate and purchase raw material and consumable.
2500
3500
Safety Officer
Licensed Safety
Officer
4-7 yrs
Lead and coordinate safety activities of the company, to advise
and update management on government policies, affairs and
requirement. Ensure compliance to regulatory requirement.
3000
5000
Sales, marketing & advertising
Promoter/Retail Assistant
SPM/Certificate
1-2 yrs
Front line, counter sales. Promote products.
900
1800
Sales Executive
SPM/Diploma/
Degree
2-3 yrs
Sell products & services. Proposals. Sales pitch. Outdoor sales.
1800
3000
Senior Sales Executive
Diploma/
Degree
3-5 yrs
Guide junior sales executives. Meet monthly individual sales target.
Increase revenue by generating sales from new and existing clients.
2800
3200
Marketing Assistant
A-Levels/
Diploma
1-2 yrs
Support marketing department with coordination and
administration duties. Coordinate market research and
competitor analysis.
1600
2000
Marketing Executive
Diploma/
Degree
2-4 yrs
Marketing of new/existing products/services. Development of new
products. Liaise with ad agencies & suppliers. Production
of marketing materials.
2300
3500
Marketing Manager
Higher
Diploma/
Degree
4-5 yrs
Co-ordinate marketing activities. Organize marketing functions
and campaigns. Involve in product launches & preparation of
marketing plan.
4500
7000
Brand/Product Manager
Higher
Diploma/
Degree
3-4 yrs
Market company’s major brands/products. Determine product
pricing. Maintain & direct product’s image in the market.
4000
6000
Hot joBS
malaysia employment outlook and salary guide 2009/2010
11
Occupation Title
Qualification
Experience
(years)
Job Description
Min.
Salary
Max.
Salary
(in local
currency)
(in local
currency)
sales, marketing & advertising continued
Sales Manager
Degree
4-5 yrs
Plan & manage business strategies. Meet sales targets & quotas.
Develop consulting service/product according to market needs.
Co-ordinate activities of sales team. Monitor budget achievement.
Prepare forecasts.
4000
6500
Key Account Manager
Diploma/
Degree
3-5 yrs
Handle corporate and major clients. Plan and implement sales and
marketing activities. Obtain market information from customers
and channels. Responsible on account receivables on accounts
assigned. Presentation.
3500
5500
Channel Sales Manager
Degree/Master
5-7 yrs
Plan, formulate, execute business, marketing and sales strategy
to meet sales objective. Conduct sales processes, pre-sales,
presentations and sales proposals. Explore and develop new sales
channels.
4500
6500
Head of Channel
Management
Degree/Post
Graduate
Diploma/
Professional
Degree
5 yrs
Plan product marketing including managing the product lifecycle,
gathering and prioritizing products and customer requirements and
defining the product visions. Generate reseller program. Perform
products demonstrations and channel training. Develop, monitor,
deliver and audit the reseller program.
7000
8000
Business Development
Manager
Diploma,
Advanced
/ Higher /
Graduate
Diploma,
Degree, Post
Graduate
Diploma,
Professional
Degree
5 yrs
Source new business opportunities and maintain customer base for
all projects and product sales for the divisions.
4500
7000
human resources
Payroll Clerk
Certificate/
Diploma
1-2 yrs
Calculate of payroll manually and using software package.
Track personnel records, AL & ML.
1200
1500
Payroll Specialist
A’ Levels/
Diploma
2-3 yrs
Reconcile payroll related journal entries and reports. Ensure timely
and accurate processing of payroll. Prepare payslips and liaise with
external payroll vendors.
2000
3000
HR Clerk (Without Payroll
experience)
Certificate/
Diploma
1-2 yrs
Assist HR Department with clerical duties. Keep track of AL & ML
& personnel records. Schedule interviews.
1200
1500
HR Assistant
SPM/Diploma
1-2 yrs
General HR admin duties. Maintenance of leave/medical records.
Co-ordinate interviews.
1500
2000
Training Executive
Diploma/
Degree
2-3 yrs
Conduct company training programmes. Knowledge of commonly
used concepts, practices & procedures.
2200
3500
HR Officer/ Executive
Diploma/
Degree
2-3 yrs
Conduct recruitment & employment of staff. Handle benefits &
compensation.
2500
3500
Generalist
Degree in HR
or equivalent.
1-3 yrs
Perform full spectrum of HR tasks.
2500
4000
HR Manager
Diploma/
Degree
3-4 yrs
Design, plan & implement HR policies & procedures. In charge
of recruitment, salary & staff benefits. Performance evaluation.
Determine & enforce government regulations. Supervise team of
HR executives.
4500
6000
Senior HR Manager
Degree/Post
Graduate
Diploma/
Professional
Degree/
Master’s
Degree
5-8 yrs
Responsible for full spectrum of HR and administration functions
and operations. Handle manpower planning and overall recruitment
process and performance appraisals.
9000
12,000
Compensation and
Benefits Specialist
Diploma/
Degree
3-5 yrs
Align organization’s practises to current market trends and practices. Ensure compliance with local employment laws and regulations.
Research on possible/current compensation and benefits policies.
Implement and administer compensation and benefits programs.
Educate employees on policies.
4000
5000
Recruitment Manager
Diploma/
Degree
3-4 yrs
Conduct recruitment. Handle benefits, performance evaluation,
supervise team of HR assistants.
3500
5500
Hot joBS
12
malaysia employment outlook and salary guide 2009/2010
Occupation Title
Qualification
Experience
(years)
Job Description
Min.
Salary
Max.
Salary
(in local
currency)
(in local
currency)
Maintain sufficient, standard & reliable systems & infrastructure to
ensure effective & efficient operations. Implement IT procedures &
processes to ensure maximum data protection/security.
2800
3300
information technology
IT Executive
Higher
Diploma/
Degree
2 yrs
IT Administrator
Diploma/
Degree
1-2 yrs
Responsible for implementation & administration of IT infrastructure
including LAN & WAN connectivity, firewall, reverse proxy &
technical support.
2800
3300
Programmer
Degree
1-2 yrs
Responsible for systems development of applications in the
company.
2800
3500
Help Desk Analyst
Degree
2-3 yrs
Troubleshoot problems via email/telephone through taking over
the Control Users’ terminals via LAN/WAN connections. Plan,
coordinate & support business processes, systems & end-users.
Handle phone-in problems & escalation of problems.
2800
3500
Systems Programmer
Degree
2 yrs
Familiar with software development life cycles. Application design.
Prepare program specifications, coding/documentation & testing.
3000
4500
Analyst Programmer
Degree
2 yrs
Design, code & test programs to support the Application Systems
Development plan.
3000
4500
Web Designer
Degree
2 yrs
Develop innovative web-based design application & content
management.
2800
4200
Systems Engineer
Degree
2-3 yrs
Provide system design & consultancy to customers. Respond to
requests for technical queries & support. Conduct technical training
to customers & IT administrators.
2500
4200
Software Engineer
Degree
2-3 yrs
Implement customer specific projects. Work closely with internal
and external staff. Perform requirements definition, implementation
and testing. Usage of GUI tools.
2600
4500
Systems Analyst
Degree
3-5 yrs
Perform systems feasibility studies, analysis & design to meet user
requirements & application. Work closely with engineers & technical
support to resolve customer issues. Provide technical application
support to users.
3600
5500
Database Administrator
Degree
2-3 yrs
Responsible for administration & technical maintenance of the
company’s distributed database system.
3200
5000
Network Administrator
Degree
2-3 yrs
Administrate & operate LAN & WAN networks, system
management & hardware support.
2500
5000
Account Manager
Degree
3-4 yrs
Responsible for achievement of sales & revenue target. Strong
initiative to collaborate with network & solution providers &
alliances to meet business objectives set.
3500
5000
Technical Consultant
Degree
2-3 yrs
Effective & efficient tracking of problems & changes. Continuity
of ownership & documentation of IT operational problems from
occurrence to resolution. Provide solutions to IT related service
problems.
3500
5000
Billing Systems Engineer
Degree
2-4 yrs
Provide first level to second level support and configuration of
Billing Systems.
3800
5000
IT Marketing
Communications Executive
Degree
2-4 yrs
Support marketing strategies. Maintain healthy Media relations and
conducts marcom activities towards customers and the industry as a
whole. Technical writing skills.
2800
3800
IT Marketing Manager
Degree
4-8 yrs
Recommend and implement marketing strategies. Manage fullspectrum of marketing including research, media relations and
marcom activities towards customers and the industry as a whole.
Manage a team comprising of Marketing Executives and/or market
researchers.
4000
6500
Pre-sales Engineer
Degree
2-4 yrs
Provide technical support to the sales team and technical advice
to clients.
2800
5000
IT Manager
Degree
4-6 yrs
Troubleshoot & assist the organization in any IT matters or
problems. In tune with all the new IT developments in the
required fields.
4000
7500
Business Development
Manager
Degree
3-4 yrs
Commercially aware of customers’ needs. Acumen to grow
sustainable & profitable business. Communicating complex
business & technology concepts.
4500
6000
Project Manager
Degree
3-5 yrs
Plan, direct & execute project management activities for an area/
division. Monitor progress against schedule & project budget.
Allocate or assist in the allocation of appropriate resources to
deliver project results.
5000
8000
Hot joBS
malaysia employment outlook and salary guide 2009/2010
13
Occupation Title
Qualification
Experience
(years)
Job Description
Min.
Salary
Max.
Salary
(in local
currency)
(in local
currency)
information technology continued
Logistics Manager
Degree
3-5 yrs
Plan, manage and control the operational activities (including
trucking and warehousing). Manage IT projects. Provide user
applications and technical support.
4500
6500
Inside Sales Specialists
Degree
2-3 yrs
Responsible for selling products and services to businesses and
personal users. Receive and make return calls to customers.
2500
4500
Channel Sales Specialist
Degree
2-3 yrs
Responsible for developing account pipelines and driving sales or
product portfolio carried by the company via targeted partners.
2500
4500
Helpdesk Tech Support
(foreign language expertise)
Degree
2-3 yrs
Troubleshoot and resolve customers technical issues. Update
database with customer details on each call. Escalate technical
issues to more senior-level support.
3000
6000
Websphere Application
Developer
Degree
3-5 yrs
Design Websphere applications. Design application and produce
related design documentation.
3800
7500
IT Trainers
Degree
2-3 yrs
Provide training to internal and external staff.
3000
5000
SAP Consultants
Degree
3-5 yrs
Provide and roll out application support on SAP system.
Maintenance of comprehensive and accurate documentation and
services that conforms fully with established policies, standards,
procedures and guidelines. Minimum 1 full project cycle.
4800
8500
Service Delivery Manager
Degree
4-8 yrs
Responsible for service reviews. Management and coordination of
service lines. Customer relationship management. Intermediate to
advance infrastructure/technical knowledge.
4800
10,000
IT Procurement Specialist
Degree
2-4 yrs
Perform supplier process assurance & liaise with supplier to
resolve quality issues. Solve daily issues such as costing, inventory
adjustments, etc.
3000
4500
Software Sales Manager
Degree
2-6 yrs
Sell solutions to customers. Build pipelines for the company.
Generate revenue via software sales. Maintain good relationship
with customers.
3000
8000
IT Supply Chain Manager
Degree
3-5 yrs
Provide quality management support to clients through the
integration of major elements of the supply chain. Provide total
logistics management.
3500
7000
Quality Assurance Specialist
Degree
3-5 yrs
Implement, maintain and enhance test plans, test scripts, and test
methodologies that ensure exhaustive testing of all assigned inhouse infrastructure software systems & processes.
3800
5800
Problem & Change
Management Specialist
Degree
3-5 yrs
Responsible for the review, coordination, communication and
documentation of problems and changes in all systems.
4500
7500
Security Analyst
Degree
3-5 yrs
System account administration, access object maintenance and
administration.
4500
7500
ETL Developers
Degree
2-6 yrs
Develop and implement ETL, Cubes & Reports from the technical
specifications, test plans, test scripts, maintain and tune data
warehouse performance.
4500
8000
Solutions Architect (Junior)
Degree
2-4 yrs
Conduct requirement studies, designs and recommends relevant
architecture to meet client’s needs or solve client’s application
problems.
3500
5000
Solutions Architect (Senior)
Degree
6-10 yrs
Provide in-house technical expertise to sales teams and project
teams. Liaise with project teams in the rolling out of solutions.
Design and recommend relevant architecture to meet a client’s
needs or solve a client’s application problems. Lead a team of
engineers.
6500
10,000
Unix Specialist
Degree
5-8 yrs
Provide functional and hands-on guidance on and roll-out of
multiple Unix platforms, advanced problem resolution techniques,
documenting processes, performance improvement of servers and
Unix-based applications.
5500
10,000
Wintel Specialist
Degree
4-8 yrs
Perform advanced server maintenance, upgrades and monitoring
of server performance, utilization, analysis and resolution of
service problems/change requests. Provide analysis of business
requirements, design consultation and implementation of desktop
and server infrastructure solutions.
5000
8500
Billing Systems Specialist
Degree
6-10 yrs
Design, support and configure Billing Systems. Provide in-house
technical expertise to sales teams and project teams.
6500
12,000
Project Directors
Degree/
Masters/PMP
12-18 yrs
Manage teams comprising of project managers, team leaders
and project personnel. Meet service level agreements or project
milestones within budget. Carry P&L responsibilities
12,000
25,000
Hot joBS
14
malaysia employment outlook and salary guide 2009/2010
Occupation Title
Qualification
Experience
(years)
Job Description
Min.
Salary
Max.
Salary
(in local
currency)
(in local
currency)
information technology continued
Chief Technical Officers/
Chief Information Officers
Degree/
Masters
12-18 yrs
Provide overall IT strategy and advisory to the organisation’s
business strategy. Manage multiple IT departments and interface
with all key divisions of the organization to successfully implement
and deploy IT-based solutions, on time and within budget. Carry
P&L responsibilities.
15,000
30,000
Sales Directors
Degree/
Masters
12-18 yrs
Formulate and execute sales strategies, meet the organisation’s
annual sales targets. Manage teams comprising of sales managers,
account managers and sales executives. Carry P&L responsibilities.
10,000
20,000
Service Deliver Directors
Degree/
Masters/PMP
12-18 yrs
Responsible for service rollouts. Management and coordination
of service lines. Customer relationship management. Intermediate
to advance infrastructure/technical knowledge. Ensure contractual
obligations are met. Manage teams comprising of Service Delivery
Managers, Team Leaders and specialists. Carry P&L responsibilities.
12,000
25,000
Program Director
Degree/
Masters/PMP
12-18 yrs
Manage teams comprising of project directors, managers, team
leaders and project personnel. Meet service level agreements or
project milestones within budget. Carry P&L responsibilities.
15,000
30,000
logistics & warehousing
Packer
SPM
1-2 yrs
Put merchandise on shelves. Stack and pack goods. Clean and tidy
up goods in warehouse.
700
1200
Despatch Rider
SPM
1-2 yrs
Pick up and deliver packages or documents. Run errands. Provide
general assistance to office staff.
800
1200
Delivery Assistant
SPM
1-2 yrs
Deliver goods over short distance. Write customer order and
instructions. Record sales or delivery information on daily sales or
delivery record. Issue or obtain customer signature on receipt for
pickup or delivery.
900
1300
Shipping Assistant
SPM
1-2 yrs
Assemble orders & prepare goods for shipment. Complete
shipping reports/documentation.
1200
1500
Storekeeper
SPM
1-2 yrs
Receive and issue goods. Verify quantities, condition and type of
items received against purchase orders/delivery notes. Maintain
records, update stock cards and prepare periodic stock returns.
Routine checks on missing or damaged goods. Make requisition,
maintain stock levels, participate in annual stock take.
1200
1800
Forklift Driver
SPM
2-4 yrs
Drive forklift. Load or unload and stack materials onto or off pallets
or lifting device. Maintenance of forklift equipment. Hold valid
drivers license.
1300
1800
Driver
SPM/ GDL
2-4 yrs
Drive a truck 1-3 ton. Delivery duties and assists with loading
and unloading. Deliver goods and gets delivery orders signed.
Maintenance of truck.
1300
1800
Shipping Supervisor
Diploma/
Degree
1-2 yrs
Organize receiving, storing & sending out of goods to suppliers.
Manage office operations & staff. Ensure quantity & quality of
goods are checked.
1800
2200
Stock Controller
STPM/SPM
2-3 yrs
Place order and inventory management, follow up orders with
supply chain group, monitoring of stock, media control list for store
activities, system maintenance.
1800
2300
Warehouse Executive
Diploma
2-3 yrs
Coordinate warehouse duties and ensure operations are well
managed.
2500
3000
Logistic Coordinator
Diploma /
Degree
3-5 yrs
Place order with source units/factories. Despatch planning.
Shipment Sales Value Forecasts and actual arrival. Process invoicing
to distributors. Arrival timelines and shipping documentation
followup. Manage logistics conversion costs. Co-ordinate co
packing requirements and monitor output. Monitor returns and
warehouse stock write off.
2000
3000
Buyer
Diploma/
Degree
2-3 yrs
Purchase of materials. Responsible for sales, margins and inventory
control. Compile all product related information. Manage and liaise
with external vendors.
2500
3500
Warehouse Supervisor
Degree
3-5 yrs
Supervise a team of staff to carry out warehousing operations to
support the operations of Air Import & Air Export department
2500
3500
Warehouse Manager
Diploma/
Degree
4-5 yrs
Manage all warehouse activities.
4000
5000
Hot joBS
malaysia employment outlook and salary guide 2009/2010
15
Occupation Title
Qualification
Experience
(years)
Job Description
Min.
Salary
Max.
Salary
(in local
currency)
(in local
currency)
Manage and lead the procurement functions and activities within
operational and financial budgetary constraints. Establish policies
and procedures, manage departmental budgets, set direction
and develop training programs. Responsible for negotiation
strategies, alternative sourcing plans and managing supplier
performance. Establish and maintain 9001:2000 Quality Standard
and documentation, improvement plans and participate in audit
of QAS.
7000
9000
Plan, direct & execute project management activities for an area/
division. Monitor progress against schedule & project budget.
6000
10,000
logistics & warehousing continued
Purchasing Manager
Degree
engineering & Technical
Information Technology
Project Manager
Degree
3-5 yrs
Quality Manager
Degree
10-12 yrs
Responsible in ensuring systems are implemented in compliance
with corporate requirement and quality standard. Train personnel
on quality planning, process controls and prerequisite product and
service verification.
7000
13,000
Operations Manager
Degree, Post
Graduate
Diploma,
Professional
Degree/
Master’s
Degree
7 yrs
Plan assignments, work supervision and project management in
offshore & onshore oil & gas industry. Lead a multidiscipline team of
engineers, technical staff and site personnel.
7000
12,000
Project Manager
Degree
5 yrs
Build strong relationships with client management and engineering
teams. Business development. Initial scoping of projects and
develop outline project plans.
7000
12,000
Finance Manager
Degree/Post
Graduate
Diploma/
Professional
Degree
8 yrs
Responsible for whole operations of accounts department.
Report to the financial controller about the financial matter, train
and ensure accounting team maintain sets of accounting policies
and statements which comply with accounting standards and best
practices.
7000
13,000
Finance Manager
Degree/Post
Graduate
Diploma/
Professional
Degree
6 yrs
Responsible for whole operations of accounts department.
Recruit, manage, mentor and develop a strong and high integrity
team. Train and ensure accounting team maintain sets of
accounting policies and statements which comply with accounting
standards and best practices. Implement and see through the
systems and processes.
7000
8000
Head of Quality
Degree / MBA
8 yrs
Responsible to implement, improve and enhance the Quality
Management System according to ISO 9001:2000/14001:2004 in
collaboration with Q-Cells SE. Implement Complaints Management
and implement and improve quality control and assurance system
for inspections of incoming and outgoing goods. Reporting of
KPI’s and responsible for Health & Safety trainings within the
quality department.
7000
12,000
Oil & Gas
Manufacturing
ICT – Construction / Property
Draughts Person
Diploma/
Degree
1-3 yrs
Prepare drawings, estimates & plans. Liaise with builders,
contractors & government bodies.
1800
2800
Site Supervisor
Certificate/
Diploma
2-3 yrs
Supervise work at construction site. Interpret building plans &
organise projects. Implement regulations & codes of practice.
Monitor compliance. Co-ordinate workers.
2500
4000
Safety Inspector
Safety
Certificate/
Diploma
2-3 yrs
Inspect machines, equipment & workplaces for safety issues.
Implement work safety practices. Investigate & write reports.
2000
3000
QA Inspector
Degree
4-5 yrs
Examine building to ensure they meet all standards of presentation
& quality. Analyse quality assurance data. Train & assist workers to
carry out their quality control functions. Compile reports.
3000
5000
Quantity Surveyor
Degree
3-4 yrs
Prepare cost estimates & plans. Audit projects. Manage
construction costs. Administer construction contracts.
3000
4000
Hot joBS
16
malaysia employment outlook and salary guide 2009/2010
Occupation Title
Qualification
Experience
(years)
Job Description
Min.
Salary
Max.
Salary
(in local
currency)
(in local
currency)
engineering & technical continued
Senior Project Manager
Degree
10 yrs
Responsible for the overall planning, execution and completion of
project within budget and schedule. Establish good rapport with
authorities, client, consultants and contractors for implementation
of projects.
7000
10,000
Project Sales Manager
Degree
5 yrs
Responsible for the management of profitable sales, project
management and tendering works on electrical distribution system.
Lead a team of project and sales engineers.
7000
9000
Construction Manager
Degree
5 yrs
Manage multi-disciplinary works within a project including handling
project planning, budget and cost control, safety and quality
system implementation, time planning and to prepare the monthly
progress report.
7000
8000
Technical
Electrical Technician
Technical
Diploma
1-3 yrs
Involve in planning, design, maintenance & production.
1500
2500
Technician
Technical
Diploma
1-2 yrs
Assist engineers in research, design, manufacture, operation &
maintenance.
1500
2000
Test Engineer
Technical
Diploma/
Degree
1-2 yrs
Evaluate, recommend & implement automated test tools &
strategies. Write, implement & report status for system test cases.
Analyse test cases & provide regular progress reports.
2500
3500
Sales Engineer
Technical
Diploma/
Degree
3-4 yrs
Provide technical sales support & technical solutions. Identify
customers’ needs & sales opportunities.
2500
4000
Civil Engineer
Degree
3-4 yrs
Plan, design & direct civil engineering projects. Analyse reports,
maps, drawings & other data to design project.
2500
5000
Mechanical Engineer
Degree
3-4 yrs
Research, plan & design mechanical products & systems. Design
products & systems related to mechanical engineering.
2500
4000
Chemical Engineer
Degree
3-4 yrs
Design equipment & develop processes for manufacturing
chemicals. Conduct research to develop new & improved chemical
manufacturing processes.
2500
4500
Product Engineer
Degree
3-4 yrs
Perform product engineering development & product support
activities. Liaise with other departments, i.e. quality, operations,
marketing, testing, etc. & external customers & suppliers.
3000
4500
Service Engineer
Degree
2-3 yrs
Provide servicing for products. Ensure performance. Provide
training on product maintenance.
2500
4000
Technical Manager
Technical
Diploma/
Degree
4-5 yrs
Responsible for quality & performance of equipment/technology.
Oversee equipment maintenance & repair. Improve procedures &
update equipment/technology.
5000
7000
Territory Manager
Degree/
Diploma
1-2 yrs
Generate revenue towards territory objectives and continuously
ensure quality business generation. Develop new business and
determine customer needs. Providing best service solutions.
2500
3500
Assembly Engineer
Degree
2-3 yrs
Carry out assembly, debugging and testing of automation and
modules/tool assembly and debugging. Install completed
system or upgrade old system to current specs. Perform product
inspection.
2500
3500
R&D Engineer
Diploma/
Degree
2-3 yrs
Perform R&D on new technologies. Develop Thermal Spray and
Precision Cleaning technology.
3000
5000
Lead Electrical Engineer
Degree
Lead a team of engineers in design based environment.
7000
12,000
7 yrs
Hot joBS
malaysia employment outlook and salary guide 2009/2010
17
Northern & Southern Region
With Penang, Melaka and Johor’s choice location due to easy access to ports, airports
and transportation hubs coupled with Government provisions for infrastructures such as
the Tanjung Agas industrial park and a biotechnology cluster in Iskandar Malaysia, both
the Northern and Southern regions have continue to register growth due to their value
as key contact locations and points for businesses. The skills and professions in demand
in both these regions vary according to local industries and location. The Iskandar
Development projects would increase the demand for professionals such as engineers,
architects, quantity surveyors, researchers in life sciences and bio-technology sectors.
2009 will see an increase in hiring capable and well-rounded personnel who can handle
reception, administration and basic accounting responsibilities. The employment
outlook is positively affected by the consolidation of administrative support staffs due
to reasons like heavy reliance on technology and increment in office automation. There
has been a continued demand in talents like Secretaries, Office Coordinators and
Administrative Assistants who can handle diverse portfolios and be an active participant
in the company’s growth. In both these regions, there is an increasing trend in hiring
office support personnel on temporary basis due to uncertainty of the local and global
economic outlook.
Although the transport and storage sub-sector expanded at a moderate pace of 6.1%
in the first half of 2008, the global economic downturn which adversely affected the
manufacturing sector translated into lower demand for air cargo, shipping, ports and
other related services. Hiring trend remained selective in this region.
In the second half of the year, the civil engineering sub-sector was affected by a sharp
increase of construction materials, particularly steel and cement. The adjustment to the
Variation of Price (VOP) along with the moderation in steel prices towards the end of
2008, revived the confidence in the construction industry. Sectors such as Waste Water
Treatment, Power and Energy in the northern and southern region are continually hiring
with a preference for contract staff.
18
malaysia employment outlook and salary guide 2009/2010
Occupation Title
Qualification
Experience
(years)
Job Description
Min.
Salary
Max.
Salary
(in local
currency)
(in local
currency)
BANKING
Loans Clerk
SPM/STPM
1-3 yrs
Support loans department with routine administrative tasks. Filing.
Typing.
850
1000
Bank Teller
SPM/STPM
1-3 yrs
Answer customer enquiries. Open new accounts. Receive deposits
& pay out withdrawals. Update customers’ details. Record
transactions. Balance cash.
800
950
Management Trainee
Diploma/
Degree
1-3 yrs
Management training. Learn daily operations of branch. Perform
operations, credit, collection & loan activities.
1200
2000
Credit & Loans Officer
Diploma/
Degree
1-3 yrs
Evaluate and process applications. Investigate credit risk. Promote
bank products & services.
1600
2200
Credit & Loans Officer
Diploma/
Degree
2-3 yrs
Evaluate and process applications. Investigate credit risk. Promote
bank products & services.
2000
2800
Internal Auditor
Degree
1-3 yrs
Implement internal controls.
2200
2500
Credit Manager
Degree
1-3 yrs
Manage team of credit supervisors. Monitor application procedures,
policies & standards.
3500
4200
Assistant Branch Manager
Degree
1-3 yrs
Assist in overseeing the daily branch activities & supervision of all
staff.
3500
5000
Payroll Clerk
SPM/LCCI
1-2 yrs
Calculate, prepare & distribute payroll, take into account overtime
& deductions such as tax, EPF, SOCSO, insurance payments, etc.
850
1500
Credit Control Clerk
Diploma/
Degree
1-2 yrs
Handle administration of Accounts Receivables. Data entry. Prepare
documentation of loans & accounts that have amounts owing &
forward reports for legal action.
1200
2000
Accounts Clerk/ Assistant
SPM/
Certificate/
Diploma
1-2 yrs
Record & compile summaries of organization’s financial transactions
for management purposes. Handle partial set of accounts.
1500
2000
Credit Control Officer
Diploma/
Degree
2-4 yrs
Contact customers. Send follow-up inquiries. Negotiate with past
due accounts for debt recovery.
1800
3000
Accounts Supervisor
LCCI Higher/
Diploma/
Professional
Certificate
2-4 yrs
Supervise & delegate work to clerical staff. Assist in the analysis of
financial statements & year-end closing/audits.
2200
4000
Financial Analyst
Degree
2-4 yrs
Conduct financial analysis, projects & statistical studies.
3000
5000
Accountant
Degree /
Professional
Certificate
2-3 yrs
In charge of general accounting that involves the preparation
of statistical data & financial reports concerning profits, cash &
inventory. Analyse, report & give advice on the financial dealings of
organizations/individuals. Advise on associated record-keeping &
compliance requirements.
4000
7000
Auditor
Degree /
Professional
Certificate
2-3 yrs
Ensure financial statements are accurate by verifying that assets &
liabilities mentioned in reports really exist. Analyse sample of work
done & interview staff about the way they go about their work.
2500
4500
Accounts Payable Manager
Degree
3-4 yrs
Ensure timely payments of vendor invoices, expense vouchers &
maintain accurate records & control reports. Manage a staff of
administrators/clerks.
4000
5000
Credit Control Manager
Diploma /
Degree
4-6 yrs
Determine credit worthiness of clients. Formulate credit & collection
policy. Negotiate with past due accounts. Take appropriate action
against delinquent accounts. Supervise two or more officers.
4000
5000
Telemarketer (Outbound)
SPM/Diploma/
Degree
2-3 yrs
Sell products/services via telephone. Market intelligence.
Commission basis.
1500(S) /
1600(N)
1800(S) /
2000(N)
Customer Service Officer
– Inbound
SPM/Diploma/
Degree
1-2 yrs
Handle all inbound calls. Answer customer enquiries. Resolve
customer issues. Promote new & old products.
1200(S)/
1500(N)
2200(S) /
2300(N)
Senior Customer
Service Officer
SPM/Diploma/
Degree
2-3 yrs
Oversee small team of officers. Supervise & assist in training.
Handle customer enquiries.
1800
2500
finance
call centre
Hot joBS
malaysia employment outlook and salary guide 2009/2010
19
Occupation Title
Qualification
Experience
(years)
Job Description
Min.
Salary
Max.
Salary
(in local
currency)
(in local
currency)
call centre continued
Call Centre Trainers
Diploma/
Degree
2-3 yrs
Work with HR & Call Centre Manager to provide training. Train
on systems, procedures & product knowledge. Facilitate & plan
training schedules.
2500(S) /
3000(N)
4000(S) /
5000(N)
Call Centre Team Leader
SPM/Diploma/
Degree
3-4 yrs
Oversee team of junior & senior officers. Handle HR issues:
discipline & counseling. Shift scheduling.
2500(S) /
3000(N)
4000(S) /
5000(N)
Operations Executive
Diploma/
Degree
2-3 yrs
Oversee a certain type of service/division. Report to Call Centre
Manager. Handle internal inquiries & divisional operations.
2500
4000
Call Centre Supervisor
SPM/Diploma/
Degree
4-5 yrs
Lead team leaders. Build relationships with clients. Resolve
customer issues. Work with team members to hit targets & maintain
service levels.
2800
4000
Call Centre Manager
Diploma/
Degree
4-5 yrs
Implement service strategies. Oversee daily operations as well as
marketing, sales & IT. Ensure service levels are met. Plan workflow &
structure. Solve escalated complaints. Motivate & lead teams. Work
with HR to assist in recruiting, staff appraisals & training. Good
project management skills.
3500
4500
Despatch cum Office Boy
PMR/SPM
1-2 yrs
Mail delivery & collection. Motorbike & license required. Run simple
errands.
600
1000
Data Entry Clerk
SPM
1-2 yrs
Input information into computer for storage, processing &
transmission.
850
1500
Receptionist/ Front Office
Assistant
SPM
1-2 yrs
Receive customers. Attend to phone calls. Administrative duties.
850
1200
Personal Driver
SPM
2-3 yrs
Transport personnel/visitors. Run errands. Hold valid drivers license.
900
1400
Administrative Clerk/Coordinator
SPM
1-2 yrs
Sort & distribute mail. Write business letters/reports. Answer
telephone enquiries. Attend to visitors. Filing.
850
1400
Secretary
PSC/Diploma
2-4 yrs
Schedule appointments. Give information to callers. Take dictation.
Relieve officials of clerical work and minor administrative duties.
1500
2500
Library Assistant
STPM/SPM
1-2 yrs
Assist in maintaining an efficient and strong information and
knowledge based library to fulfill the information needs of the firm.
1800
2000
Litigation Paralegal
Degree
1-2 yrs
Draft and prepare court documentation, liaise with client/external
parties, draft bills and general management report.
2000
3000
Purchasing Executive
Degree
4-7 yrs
Prepare monthly production plan and material requirement plan.
Source, negotiate and purchase raw material and consumable.
2500
3500
Executive Secretary
PSC/Diploma/
Degree
4-6 yrs
Work with top management. Take and transcribe minutes of
BOD meetings. Execute routine secretarial assignments. Provide
supervision & work co-ordination of other staff.
2500
5000
Finance and Admin Executive
Diploma/
Degree/ ACCA
2-4 yrs
Handle full spectrum of finance and accounting. Manage daily
accounting duties. Prepare and ensure timely submission of
financial reports. Update and maintain database. Responsible for
stationery, claims and administrative support work.
3000
5000
Safety Officer
Licensed Safety
Officer
4-7 yrs
Lead and coordinate safety activities of the company, to advise
and update management on government policies, affairs and
requirement. Ensure compliance to regulatory requirement.
3000
5000
Credit Control Manager
Degree
5-6 yrs
Determine credit worthiness of clients, formulate credit and
collection policy. Negotiate with past due accounts and supervisory
duties
4500
6000
office support
sales, marketing & Advertising
Promoter/ Retail Assistant
SPM/Certificate
1-2 yrs
Front line. Counter sales. Promote products in-store.
800
1100
Customer Service Executive
Diploma/
Degree
2-3 yrs
Entertain customer inquiries. Servicing existing customers & their
needs. Indoor support. Visits to customers’ office.
1800
2700
Market Researcher
Diploma/
Degree
2-4 yrs
Collect & analyze information to assist in marketing.
1300
2000
Sales Co-ordinator
SPM
2-3 yrs
Co-ordinate client leads & customer sales. Process sales closures.
1300
2000
Hot joBS
20
malaysia employment outlook and salary guide 2009/2010
Occupation Title
Qualification
Experience
(years)
Job Description
Min.
Salary
Max.
Salary
(in local
currency)
(in local
currency)
sales, marketing & Advertising continued
Sales Executive
SPM/Diploma/
Degree
2-3 yrs
Sell products & services. Proposals. Sales pitch. Outdoor sales.
1700
2800
Marketing Executive
Diploma /
Degree
2-4 yrs
Marketing of new/existing products/services. Development of
new products. Liaise with ad agencies & suppliers. Production of
marketing materials.
2300
2800
Marketing Manager
Higher
Diploma/
Degree
4-5 yrs
Co-ordinate marketing activities. Organize marketing functions &
campaigns. Involve in product launches & preparation of marketing
plan.
4500
6500
Advertising Manager
Higher
Diploma/
Degree
4-5 yrs
Develop company’s advertising strategy. Liaise with advertising
agencies to create the company’s product/image. Prepare and
manage A&P budget. Develop promotional & sales support
materials.
4000
6000
PR Manager
Degree
4-5 yrs
Plan & develop communication strategies. Promote complete
information flows within the organization & build positive media &
public relations.
4000
6000
Brand/Product Manager
Higher
Diploma/
Degree
3-4 yrs
Market company’s major brands/products. Determine product
pricing. Maintain & direct product’s image in the market.
4000
6000
Sales Manager
Degree
4-5 yrs
Plan & manage business strategies. Meet sales targets & quotas.
Develop consulting service/product according to market needs.
Co-ordinate activities of sales team. Monitor budget achievement.
Prepare forecasts.
4000
6500
2 yrs
General HR admin duties. Maintenance of leave/medical records.
Co-ordinate interviews.
850
1500
human resources
HR Clerk /Assistant
SPM/Certificate
HR Clerk (Without Payroll
experience)
Certificate/
Diploma
1-2 yrs
Assist HR Department with clerical duties. Keep track of AL & ML &
personnel records. Schedule interviews.
1200
1500
Payroll Clerk
Certificate/
Diploma
1-2 yrs
Calculate of payroll manually and using software package. Track
personnel records, AL & ML.
1200
1500
Training Executive
Diploma/
Degree
2-3 yrs
Conduct company training programmes. Knowledge of commonly
used concepts, practices & procedures.
2200
3000
Payroll Specialist
A’ Levels/
Diploma
2-3 yrs
Reconcile payroll related journal entries and reports. Ensure timely
and accurate processing of payroll. Prepare payslips and liaise with
external payroll vendors.
2000
3000
HR Officer/ Executive
Diploma/
Degree
2-3 yrs
Conduct recruitment & employment of staff. Handle benefits &
compensation.
2500
3500
Generalist
Degree in HR
or equivalent.
1-3 yrs
Perform full spectrum of HR tasks.
2500
4000
HR Manager
Diploma/
Degree
3-4 yrs
Design, plan & implement HR policies & procedures. In charge
of recruitment, salary & staff benefits. Performance evaluation.
Determine & enforce government regulations. Supervise team of
HR executives.
4500
6000
Compensation and Benefits
Specialist
Diploma/
Degree
3-5 yrs
Align organization’s practises to current market trends and
practices. Ensure compliance with local employment laws and
regulations. Research on possible/current compensation and
benefits policies. Implement and administer compensation and
benefits programs. Educate employees on policies.
4000
5000
Recruitment Manager
Diploma/
Degree
3-4 yrs
Conduct recruitment. Handle benefits, performance evaluation,
supervise team of HR assistants.
3500
5500
Senior HR Manager
Degree/Post
Graduate
Diploma/
Professional
Degree/
Master’s
Degree
5-8 yrs
Responsible for full spectrum of HR and administration functions
and operations. Handle manpower planning and overall recruitment
process and performance appraisals.
9000
12,000
Hot joBS
malaysia employment outlook and salary guide 2009/2010
21
Occupation Title
Qualification
Experience
(years)
Job Description
Min.
Salary
Max.
Salary
(in local
currency)
(in local
currency)
Maintain sufficient, standard & reliable systems & infrastructure to
ensure effective & efficient operations. Implement IT procedures &
processes to ensure maximum data protection/security.
2500
2800
information technology
IT Executive
Higher
Diploma/
Degree
2 yrs
IT Administrator
Diploma/
Degree
1-2 yrs
Responsible for implementation & administration of IT infrastructure
including LAN & WAN connectivity, firewall, reverse proxy &
technical support.
2500
3000
Programmer
Degree
1-2 yrs
Responsible for systems development of applications in the company.
2500
3000
Help Desk Analyst
Degree
2-3 yrs
Troubleshoot problems via email/telephone through taking over
the Control Users’ terminals via LAN/WAN connections. Plan,
coordinate & support business processes, systems & end-users.
Handle phone-in problems & escalation of problems.
2500
3200
Systems Programmer
Degree
2 yrs
Familiar with software development life cycles. Application design.
Prepare program specifications, coding/documentation & testing.
2800
4000
Analyst Programmer
Degree
2 yrs
Design, code & test programs to support the Application Systems
Development plan.
2800
4000
Web Designer
Degree
2 yrs
Develop innovative web-based design application & content
management.
2800
4000
Systems Engineer
Degree
2-3 yrs
Provide system design & consultancy to customers. Respond to
requests for technical queries & support. Conduct technical training
to customers & IT administrators.
2000
4000
Software Engineer
Degree
2-3 yrs
Implement customer specific projects. Work closely with internal &
external staff. Perform requirements definition, implementation &
testing. Usage of GUI tools.
2000
4000
Systems Analyst
Degree
3-5 yrs
Perform systems feasibility studies, analysis & design to meet user
requirements & application. Work closely with engineers & technical
support to resolve customer issues. Provide technical application
support to users.
3600
5500
Database Administrator
Degree
2-3 yrs
Responsible for administration & technical maintenance of the
company’s distributed database system.
2500
4800
Account Manager
Degree
3-4 yrs
Responsible for achievement of sales & revenue target. Strong
initiative to collaborate with network & solution providers &
alliances to meet business objectives set.
2500
5000
Business Development
Manager
Degree
3-4 yrs
Commercially aware of customers’ needs. Acumen to grow
sustainable & profitable business. Communicate complex business
& technology concepts.
4500
6000
Project Manager
Degree
3-5 yrs
Plan, direct & execute project management activities for an area/
division. Monitor progress against schedule & project budget.
Allocate or assist in the allocation of appropriate resources to
deliver project results.
5000
9000
Logistics Manager
Degree
3-5 yrs
Plan, manage and control the operational activities (including
trucking and warehousing). Manage IT projects. Provide user
applications and technical support.
4500
6500
Channel Sales Specialist
Degree
2-3 yrs
Responsible for developing account pipelines and driving sales or
product portfolio carried by the company via targeted partners.
2500
4500
Helpdesk Tech Support (foreign Degree
language expertise)
2-3 yrs
Troubleshoot and resolve customers technical issues. Update
database with customer details on each call. Escalate technical
issues to more senior-level support.
3000
6000
Websphere Application
Developer
Degree
3-5 yrs
Design Websphere applications. Design application and produce
related design documentation.
3500
6500
Service Delivery Manager
Degree
4-8 yrs
Responsible for service reviews. Management and coordination of
service lines. Customer relationship management. Intermediate to
advance infrastructure/technical knowledge.
4500
7500
Software Sales Manager
Degree
2-6 yrs
Sell solutions to customers. Build pipelines for the company.
Generate revenue via software sales. Maintain good relationship
with customers.
3500
6000
IT Supply Chain Manager
Degree
3-5 yrs
Provide quality management support to clients through the
integration of major elements of the supply chain. Provide total
logistics management.
3500
6000
Quality Assurance Specialist
Degree
3-5 yrs
Implement, maintain and enhance test plans, test scripts, and test
methodologies that ensure exhaustive testing of all assigned inhouse infrastructure software systems & processes.
3500
5500
Hot joBS
22
malaysia employment outlook and salary guide 2009/2010
Occupation Title
Qualification
Experience
(years)
Job Description
Min.
Salary
Max.
Salary
(in local
currency)
(in local
currency)
information technology continued
Problem & Change
Management Specialist
Degree
3-5 yrs
Responsible for the review, coordination, communication and
documentation of problems and changes in all systems.
4500
7500
Security Analyst
Degree
3-5 yrs
System account administration, access object maintenance and
administration.
4500
7500
Packer
SPM
1-2 yrs
Put merchandise on shelves. Stack and pack goods. Clean and tidy
up goods in warehouse.
700
1200
Despatch Rider
SPM
1-2 yrs
Pick up and deliver packages or documents. Run errands. Provide
general assistance to office staff.
800
1200
Delivery Assistant
SPM
1-2 yrs
Deliver goods over short distance. Write customer order and
instructions. Record sales or delivery information on daily sales or
delivery record. Issue or obtain customer signature on receipt for
pickup or delivery.
900
1300
Warehouse/Store Assistant
PMR/SPM
1-3 yrs
Basic warehouse operations. Receive, unpack, check & store goods.
Fill requisitions & orders.
900
1500
Shipping Assistant
SPM
1-2 yrs
Assemble orders & prepare goods for shipment. Complete
shipping reports/documentation.
1200
1500
Forklift Driver
SPM
2-4 yrs
Drive forklift. Load or unload and stack materials onto or off pallets
or lifting device. Maintenance of forklift equipment. Hold valid
drivers license.
1300
1800
Driver
SPM/ GDL
2-4 yrs
Drive a truck 1-3 ton. Delivery duties and assists with loading
and unloading. Deliver goods and gets delivery orders signed.
Maintenance of truck.
1300
1800
Shipping Supervisor
Diploma/
Degree
1-2 yrs
Organize, receive, store & send out goods to suppliers.
Manage office operations & staff. Ensure quantity & quality of
goods are checked.
1800
2200
Storekeeper
SPM
1-2 yrs
Receive and issue goods. Verify quantities, condition and type of
items received against purchase orders/delivery notes. Maintain
records, update stock cards and prepare periodic stock returns.
Routine checks on missing or damaged goods. Make requisition,
maintain stock levels, participate in annual stock take.
1200
1800
Warehouse Executive
Diploma
2-3 yrs
Coordinate warehouse duties and ensure operations is well
managed.
2500
3000
Buyer
Diploma/
Degree
2-3 yrs
Purchase of materials. Responsible for sales, margins and inventory
control. Compile all product related information. Manage and liaise
with external vendors.
2500
3500
Logistic Coordinator
Diploma /
Degree
3-5 yrs
Place order with source units/factories.
Despatch planning. Shipment Sales Value Forecasts and actual
arrival
Process invoicing to distributors.
Arrival timelines and shipping documentation followup.
Manage logistics conversion costs.
Co-ordinate co packing requirements and monitor output. Monitor
returns and warehouse stock write off.
2000
3000
Warehouse Supervisor
Degree
3-5 yrs
Supervise a team of staff to carry out warehousing operations to
support the operations of Air Import & Air Export department
2500
3500
Stock Controller
STPM/SPM
2-3 yrs
Place order and inventory management, follow up orders with
supply chain group, monitoring of stock, media control list for store
activities, system maintenance.
1800
2300
Warehouse Manager
Diploma/
Degree
4-5 yrs
Manage all warehouse activities.
4000
5000
Purchasing Manager
Degree
Manage and lead the procurement functions and activities within
operational and financial budgetary constraints. Establish policies
and procedures, manage departmental budgets, set direction
and develop training programs. Responsible for negotiation
strategies, alternative sourcing plans and managing supplier
performance. Establish and maintain 9001:2000 Quality Standard
and documentation, improvement plans and participate in audit
of QAS.
7000
9000
logistics & warehousing
Hot joBS
malaysia employment outlook and salary guide 2009/2010
23
Occupation Title
Qualification
Experience
(years)
Job Description
Min.
Salary
Max.
Salary
(in local
currency)
(in local
currency)
engineering & Technical
Information Technology
Project Manager
Degree
3-5 yrs
Plan, direct & execute project management activities for an area/
division. Monitor progress against schedule & project budget.
5000
9000
Draughts Person
Diploma/
Degree
1-3 yrs
Prepare drawings, estimates & plans. Liaise with builders,
contractors & government bodies.
1500
2500
Site Supervisor
Certificate/
Diploma
2-3 yrs
Supervise work at construction site. Interpret building plans &
organise projects. Implement regulations & codes of practice.
Monitor compliance. Co-ordinate workers.
2500
4000
Safety Inspector
Safety
Certificate/
Diploma
2-3 yrs
Inspect machines, equipment & workplaces for safety issues.
Implement work safety practices. Investigate & write reports.
2000
3000
QA Inspector
Degree
4-5 yrs
Examine building to ensure they meet all standards of presentation
& quality. Analyse quality assurance data. Train & assist workers to
carry out their quality control functions. Compile reports.
3000
5000
Quantity Surveyor
Degree
3-4 yrs
Prepare cost estimates & plans. Audit projects. Manage
construction costs. Administer construction contracts.
3000
4000
Electrical Technician
Technical
Diploma
1-3 yrs
Involve in planning, design, maintenance & production.
1500
2000
Technician
Technical
Diploma
1-2 yrs
Assist engineers in research, design, manufacture, operation &
maintenance.
1500
1800
Sales Engineer
Technical
Diploma/
Degree
3-4 yrs
Provide technical sales support & technical solutions. Identify
customers’ needs & sales opportunities.
3000
4000
Civil Engineer
Degree
3-4 yrs
Plan, design & direct civil engineering projects. Analyse reports,
maps, drawings & other data to design project.
3000
5000
Mechanical Engineer
Degree
3-4 yrs
Research, plan & design mechanical products & systems. Design
products & systems related to mechanical engineering.
2500
4000
Chemical Engineer
Degree
3-4 yrs
Design equipment & develop processes for manufacturing
chemicals. Conduct research to develop new & improved chemical
manufacturing processes.
3000
4500
Product Engineer
Degree
3-4 yrs
Perform product engineering development & product support
activities. Liaise with other departments, i.e. quality, operations,
marketing, testing, etc. & external customers & suppliers.
3000
4500
Service Engineer
Degree
2-3 yrs
Provide servicing for products. Ensure performance. Provide
training on product maintenance.
2500
4500
Technical Manager
Technical
Diploma/
Degree
4-5 yrs
Responsible for quality & performance of equipment/technology.
Oversee equipment maintenance & repair. Improve procedures &
update equipment/technology.
4000
6000
Territory Manager
Degree/
Diploma
1-2 yrs
Generate revenue towards territory objectives and continuously
ensure quality business generation. Develop new business and
determine customer needs. Providing best service solutions.
2500
3500
Assembly Engineer
Degree
2-3 yrs
Carry out assembly, debugging and testing of automation and
modules/tool assembly and debugging. Install completed
system or upgrade old system to current specs. Perform product
inspection.
2500
3500
R&D Engineer
Diploma/
Degree
2-3 yrs
Perform R&D on new technologies. Develop Thermal Spray and
Precision Cleaning technology.
3000
5000
Lead Electrical Engineer
Degree
Lead a team of engineers in design based environment
7000
12,000
Technical
7 yrs
Hot joBS
24
malaysia employment outlook and salary guide 2009/2010
malaysia employment outlook and salary guide 2009/2010
25
About Kelly Services
Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a world leader in workforce management
services and human resources solutions headquartered in Troy, Michigan, offering
temporary staffing services, outsourcing, vendor on-site and full-time placement to clients
on a global basis. Kelly provides employment to more than 650,000 employees annually,
with skills including office services, accounting, engineering, information technology, law,
science, marketing, creative services, light industrial, education and healthcare. Revenue in
2008 was $5.5 billion.
Visit www.kellyservices.com.my for more details.
About Kelly Engineering Resources
Kelly Engineering Resources specializes in placing engineering professionals in contract,
contract to hire and full time employment across all disciplines including Aerospace,
Chemical, Electrical / lnstrumentation, Manufacturing, Heavy Industrial, Civil & Construction,
Energy, Automotive, Facilities & Plant Management, Marine, Oil & Gas, Pharmaceutical,
Quality and Telecommunications.
Visit www.kellyengineering.com.my for more details.
About Kelly IT Resources
Kelly IT Resources is a leading provider of recruitment solutions & services to the
technology sector. Our services include Executive Search, Advertised Selection,
Executive Contracting & Payroll, Permanent and Contract IT staffing and contingent
Workforce Management.
Visit www.kellyit.com.my for more details.
About Kelly Selection
Kelly Selection is a mid-level management search and selection practice that understands
and addresses the needs of organizations in their most critical areas of
growth - Management Strength. We identify leaders to help organizations grow.
We cover sector practices and functional practices across a board range of specializations
including Advertising & Communications, Banking & Financial Services, Education,
Energy, Sales & Marketing, Logistics & Transportation, Manufacturing, Construction,
Retail Services, Telecommunications and Human Resources. We also work closely with
our other Professional and Technical practices such as Kelly Engineering Resources and
Kelly IT Resources to identify leaders in these areas for our clients.
Visit www.kellyselection.com for more details.
26
malaysia employment outlook and salary guide 2009/2010
malaysia employment outlook and salary guide 2009/2010
27
Malaysia Corporate Office
Penang Branch
Kelly IT Resources
Lot 12.01 12th Floor MCB Plaza
1-2-21 Krystal Point II
Lot 17.01 17th Floor MCB Plaza
6 Changkat Raja Chulan
Jalan Tun Dr Awang
6 Changkat Raja Chulan
Kuala Lumpur 50200
Lebuh Bukit Kecil Enam
Kuala Lumpur 50200
Tel: (60) 3 2072 1112
11900 Sg. Nibong
Tel: (60) 3 2031 1803 Fax: (60) 3 2070 4360
Penang
Fax: (60) 3 2031 2331
E-mail: [email protected]
Tel: (60) 4 641 1613
E-mail: [email protected]
Fax : (60) 4 642 8803
Kuala Lumpur Branch
Email: [email protected]
Kelly IT Resources
– Penang Branch
Lot 13.02 13th Floor MCB Plaza
6 Changkat Raja Chulan
Penang LID Branch
1-2-20 Krystal Point Corporate Park
Kuala Lumpur 50200
1-2-9 Krystal Point Corporate Park
Jalan Tun Dr Awang
Tel: (60) 3 2078 8833
Jalan Tun Dr Awang
Lebuh Bukit Kecil Enam
Fax: (60) 3 2070 4740
Lebuh Bukit Kecil Enam
11900 Sg. Nibong
E-mail: [email protected]
11900 Sg. Nibong
Penang
Penang
Tel: (60) 4 642 9663 Call Centre Branch
Tel: (60) 4 641 3033 Fax: (60) 4 642 9392
Lot 17.01 17th Floor MCB Plaza
Fax : (60) 4 641 3099
E-mail: [email protected]
6 Changkat Raja Chulan
Email: [email protected]
Kelly Selection Branch
Kuala Lumpur 50200
Tel: (60) 3 2072 9118
Petaling Jaya Branch
Level 26.1 Menara Standard Chartered
Fax: (60) 3 2031 6887
Suite 1302, Level 13 PJ Tower
30 Jalan Sultan Ismail
E-mail: [email protected]
Amcorp Trade Centre
Kuala Lumpur 50250
No. 18 Persiaran Barat
Tel: (60) 3 2142 8773 Johor Bahru Branch
46200 Petaling Jaya
Fax: (60) 3 2142 8550
Suite 10.12 Level 10
Tel: (60) 3 7956 4966 E-mail: [email protected]
Johor Bahru City Square
Fax: (60) 3 7956 1592
Jalan Wong Ah Fook
Email: [email protected]
Johor Bahru 80000
Kelly Engineering Resources
Lot 17.01 17th Floor MCB Plaza
Johor Darul Takzim
Subang Jaya Branch
6 Changkat Raja Chulan
Tel: (60) 7 227 2698
Suite 13A.03, Level 13A Menara Summit
Kuala Lumpur 50200
Fax (60) 7 227 2663
Persiaran Kewajipan USJ 1,
Tel: (60) 3 2026 8663
E-mail: [email protected]
47600 UEP Subang Jaya,
Fax: (60) 3 2031 2331
Selangor
E-mail: [email protected]
Melaka Branch
Tel: (60) 3 8024 3988 35, Jalan Melaka Raya 11
Fax: (60) 3 8024 3989
BTI Consultants
Taman Melaka Raya
Email: [email protected]
Level 32.1 Menara Standard Chartered
Melaka 75000
30 Jalan Sultan Ismail
Tel: (60) 6 282 8826 Kuala Lumpur 50250
Fax: (60) 6 282 9218
Tel: (60) 3 2143 3898 Email: [email protected]
Fax: (60) 3 2143 3989
E-mail: [email protected]
www.kellyservices.com.my