Introduction - Shoeboxed Australia

SB Australia Pty Ltd | ACN 142 973 484 Suite 101, 65 Hume St | Crows Nest NSW 2065
1300 00 1333 | +61 2 9199 5858
Effective:1Feb,2017
Introduction
SquirrelStreetwasconceived,inpart,asawaytoincreaseconsumerconfidencein
theInternet,soit’snosurprisethatwetakeprivacyveryseriously.Byvisitingour
siteandusingourservices,youareacceptingthepracticesandguidelinessetoutin
thisdocument(henceforthreferredtoasthe‘Policy’),sopleasetakeafewminutes
toreaditovercarefully.
ThePolicywilladdresshowSquirrelStreet(referringtoSBAustraliaPtyLtdABN38
142973484t/asSquirrelStreet,andalltheirservicesandproducts;alsorefersto
‘us,’‘we,’and‘Company’inthisPolicy)usesandstoresthedatagatheredwhenyou
(the‘User’)useitswebsite.
ThePolicydoesnotapplytoorbindthirdpartiesthatSquirrelStreetdoesnot
controlortoindividualsthathavespecialpermissionfromSquirrelStreettobreak
it.
BecauseSquirrelStreetwantstodemonstrateitscommitmenttoyourprivacy,we
haveagreedtodiscloseourinformationpracticesandhaveourprivacypractices
reviewed.ThisprivacystatementcoversallsitesendingwiththeURL
squirrelstreet.com,sbaustralia.comorshoeboxed.com.au
Ifyouhavequestionsorconcernsregardingthisstatementpleasecontactusat
[email protected].
Welimitthecollectionanduse
ofpersonalinformation
CollectingpersonalinformationallowsSquirrelStreettoofferamore
customised,secure,andefficientservicetousers.Tothatend,weonlycollect
personalinformationthatisrelevanttothepurposesoftheCompany.
Wecollectthefollowinginformationfromourusers:
● Registrationinformation(firstandlastname,username,password,
emailaddress,dateofbirth,gender)
● Mail-InRegistrationInformation(mailingaddressandphonenumber,in
additiontocreditcardinformation,whichisprocessedbyasecurethirdpartycreditcardprocessingservice)
● Userreceipts
● Usere-mailsfromretailers
● Userbusinesscards
● Dataaboutpersonalitemsintextandpictureform.
● Allotheruser-generatedcontententeredinthenormalcourseofusing
theServices,includingbutnotlimitedtoforumposts,profiles,comments,
suggestions,forwardedmessages,etc.
● Feedbackinformation
● Passiveinformation
● Trafficdata
TrafficdataiscollectedbySquirrelStreetandourthird-partytrafficanalysis
providerthroughtheuseofjavascriptthatisincludedinourwebsiteaswellas
cookiesthatarestoredtemporarilyonyourcomputer.Together,these
technologieshelpusmanageourcontentbyidentifyingwhatcontentiseffective.
Wedonot,andourthird-partytrafficanalysisproviderdoesnot,tiethetrafficdata
toourcustomers’personallyidentifiableinformation.Othercookiescreatedby
SquirrelStreetareusedtosecureyourloginsessionandtohelpensurethesecurity
ofyouraccount.Suchcookiesareunrelatedtotheaforementionedtrafficanalysis
andareneversharedwiththirdparties.
SquirrelStreetandouradvertisingpartnersemployasoftwaretechnologycalled
cleargifs(alsoknownasWebBeaconsorWebBugs)thathelpsusmanageour
contentbyidentifyingwhatcontentiseffective.Cleargifsaretinygraphicswitha
uniqueidentifier,similarinfunctiontocookies,andareusedtotracktheonline
movementsofWebusers.Incontrasttocookies,whicharestoredonyour
computer,cleargifsareembeddedinvisiblyonWebpagesandareaboutthesizeof
theperiodattheendofthissentence.Wetietheinformationgatheredbycleargifs
toourcustomers’personallyidentifiableinformation.
YourinformationinyourSquirrel
Streetaccount
SquirrelStreetmayusetheinformationlistedaboveto:enforceourTermsof
Service,customiseandimproveSquirrelStreet’ssoftwareandwebsite,provide
customerservice,resolvedisputesandtroubleshootproblems,informusersof
targetedmarketing,serviceupdatesandpromotionaloffersunlessyouoptoutand
verifyyouridentity.YoucanoptoutofthesemessagesbyclickingManageyour
subscriptionatthebottomofyoure-mailsand/orbycontactingusat
help@squirrelstreet.com.Yourdatamaybesharedwithotherusersifyouchooseto
allowitifandonlyifyouchoosetoshareit.Registrationisrequiredifyouwantto
usemanyoftheservicesofSquirrelStreet.Aspartofthisregistration,Squirrel
Streetwillrequirethatyousubmitcertaininformation,suchasyoure-mailaddress.
AnyandallinformationsubmittedtoSquirrelStreetasfeedbackmaybegathered
andprocessedbySquirrelStreettoimproveitssoftwareandwebsite.Squirrel
Streetmayuseanonymousinformationgatheredthroughfeedbackformarketing
purposes.SquirrelStreetwillnotusefeedbackinformationthatidentifiesyou
specificallywithoutyourpermission.
WegatherandstorecertaintypesofinformationwheneveryouuseSquirrel
Streetproductsorservices.Shoeboxedrecordstrafficdatafromyourbrowser,
includingyourIPaddress,cookieinformation,andthepagesyouarevisiting
withinthesite.Trafficdataishelpfulinidentifyingandfixingproblemswiththe
site.
SquirrelStreetmaydisplayonanypagewithinthesitehowmanytimesthatpage
hasbeenviewed.
Programsareavailablethatcanhelpyouvisitwebsitesanonymously,butusingsuch
aprogrammaymakeSquirrelStreetunabletoprovideapersonalisedexperiencefor
youwhenyouuseitsservices.
Passiveinformationisautomaticallygenerated.SquirrelStreetwillonlyusethis
informationonanaggregatedlevelforsoftwareandwebsiteimprovementor
forstatisticalinformation.
SquirrelStreetusescookiestoenablethesitetorecognizeyourbrowserandrelay
trafficdatabacktoourservers.SquirrelStreetcookiesdonotcollectpersonal
information,andinformationfromcookiesisnotcombinedwithotherpersonal
informationtoidentifyspecificusers’browsingfrequencyoractions.
Youarestronglyencouragedtokeepyourcookiesettingsenabled,becausethey
allowyoutofullyexperiencemanyofSquirrelStreet’sfeatures.
SomeofSquirrelStreetpartners,especiallysiteanalyzers,usecookieson
squirrelstreet.com,butwedonotuse,accessorcontrolthosecookiesortheir
uses.
SquirrelStreetusescreditcardprocessorstoprovideourReceiptMail-Inservice.
WhenyousignupforReceiptMail-In,yournameandpaymentandmailing
informationwillbesentasnecessarytotheseprocessorstoprovidetheservice.
Theseprocessorsareprohibitedfromusingyourpersonallyidentifiableinformation
foranyotherpurposethanprocessingyourpaymentofReceiptMail-Inasdirected
bySquirrelStreet.
TheinformationusersprovidetoSquirrelStreetisintegraltothefunctioningofthe
website.Wewillnotrentorsellyourpersonalinformationtoanyone.Weshare
suchdataonlyincertaincircumstances,aslistedbelow:
● Squirrel Street employees, consultants and contracted workers may use or
comeintocontactwithuserinformationduringthecourseoftheirnormal
workingdutiesforSquirrelStreet.
● SquirrelStreetwillreleasepersonaluserinformationifitisrequiredunderthe
lawortheTermsofService,orisotherwisenecessarytoprotecttherights,
propertyorsafetyofSquirrelStreet,itsemployees,usersorothers.We
reservetherighttodiscloseyourpersonallyidentifiableinformationas
requiredbylawandwhenwebelievethatdisclosureisnecessarytoprotect
ourrightsand/orcomplywithajudicialproceeding,courtorder,orlegal
processservedonoursite.
● IfSquirrelStreetevertriestoshareyourpersonalinformationexceptasset
forthabove,itwillcontactyouandyoumaypreventSquirrelStreetfrom
sharingthisdatabyoptingout.
Howyourinformationissecured
YourpersonaldataonSquirrelStreetisprotectedbyanemailandpasswordlogin.
Youareresponsibleforkeepingyouremailandpasswordcombinationsecret,and
shouldbecarefultologoutofyouraccountafteryouhavefinishedanygiven
session,especiallyifyouareusingapubliccomputer.Thesecurityofyourpersonal
informationisimportanttous.Whenyouentersensitiveinformation(suchasyour
name,mailingaddress,orcreditcardinformation)onourregistrationforms,we
encryptthatinformationusingsecuresocketlayertechnology(SSL).Tolearnmore
aboutSSL,followthislink(https://www.thawte.com/siteseal/trustedlink.html).
Onlyemployeesthatneedtoaccesspersonalinformation(suchascustomerservice
representatives)willhaveaccesstopersonalinformation.SquirrelStreetkeepsall
employeesinformedandremindedofprivacyandsecuritypractices.
Yourchoicesaboutyourprivacy
Youmayalwaysoptnottodisclosecertainpersonalinformation,butthatmaymean
thatyouwillnotbeabletoaccesscertainservices.Forexample,yournameande-
mailaddressarenecessarytocompletetheregistrationprocess.Afterregistration,
youcanalwaysoptoutofreceivingnon-servicerelatedmessagesbyclickingmanage
yoursubscriptionatthebottomofthesemessagesorbycontactingusat
[email protected].
Youwillreceiveanautomaticwelcomee-mailnecessarytocompleteyour
registrationprocess.Youmayalsoreceivestrictlyservice-relatedannouncementson
rareoccasions,forexample,ifourserviceistemporarilysuspended.Ifyoudonot
wishtoreceivetheseannouncements,youhavetheoptionofdeactivatingyour
account.YoumayrequestthatyouraccountbedeletedordeactivatedfromSquirrel
[email protected].
YoumayrequestthatyouraccountbedeletedfromSquirrelStreetbysendinganemailtohelp@squirrelstreet.
Youcanadd,deleteorupdateyourpersonalinformation,butSquirrelStreetmay
retainacopyoftheunrevisedinformation.Youcanalsoadd,deleteorupdateyour
personalinformationbyclickingonAccountSettingsuponloggingin.Contactusat
help@squirrelstreet.comwithanyquestions.Youcanunsubscribefromanyofthe
non-servicerelatedSquirrelStreetmessagesornewslettersbyclickingthe
unsubscribelinkatthebottomofyouremailednewsletters.Ifyouchoosetouseour
InviteUsersfeature,wewillaskyouforyourcontact’se-mailaddress.Wewill
automaticallysendyourfriendaone-timee-mailinvitinghimorhertovisitthesite.
Yourfriendmaycontactusathelp@squirrelstreet.comtorequestthatweremove
thisinformationfromourdatabase.
SquirrelStreetdoesnotpostanyuserinformationalongwithtestimonialsunless
wehavebeengivenpermissiontodosobytheuser.Wegetintouchwithour
userstoverifythattheyareawareoftheirpersonallyidentifiableinformation
beingpostedonourpublicsitebeforeanythingisposted.Theusermaysubmitor
[email protected].
Ifyouchoosetosubmitanypersonallyidentifiableinformationonourblog,you
shouldbeawarethatthisinformationcanberead,collected,orusedbyotherusers
ontheseforums.Wearenotresponsiblefortheinformationyouchoosetosubmitin
theseforums.
IfyouhaveacomplaintaboutSquirrelStreet’sprivacypolicy,pleasesenditviaemail
[email protected],CROWSNESTNSW1585
(Streetaddress:Suite101,65HumeSt,CrowsNestNSW2065).Youcanalsocontact
ustoopt-outofhavingyourpersonallyidentifiableinformationusedforcertain
purposes,includingpromotionalcommunications,newsletters,orsweepstakes.Your
complaintwillbefiledandreviewedbyaqualifiedmemberoftheSquirrelStreet
team.Ifrequired,youwillreceivearesponsetoyourmessageassoonaspossible.If
necessary,SquirrelStreetwillincorporateanychangesthatarenecessaryassoonas
possible.
ChangestothisPrivacyPolicy
SquirrelStreetmayamendorchangethisPolicyatitssolediscretionatanytime.
TheuseoftheinformationwecollectatanygivenpointissubjecttothePrivacy
Policyineffectatthetimeofcollection.YoushouldperiodicallycheckthePrivacy
Policytomakesureyouunderstandthecurrentpolicy.
SquirrelStreetwillnotifyyouthroughe-mailcontactoraprominentnoticeonthe
sitebeforeweimplementanymaterialchangesregardingourprivacypractices.
Conditionsofuse
YouruseoftheSquirrelStreetwebsiteandotherservicesissubjecttothisPrivacy
PolicyandSquirrelStreet’sTermsofUse,includinglimitationsondamages,
arbitrationofdisputes,andapplicationofthelawofNewSouthWales.