Documentation Coordinator
Job summary
Reporting to the Configuration Manager within the Quality and Security department, the
Documentation Coordinator supports his manager in both document management and
configuration management.
In terms of document management, the Documentation Coordinator records the final
approved version of documents and maintains the corporate repository such that users
may quickly access the latest version of a document. He also ensures users are
notified of the release of a document.
Roles and Responsibilities
Documentation Management:
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Advise departments on document management processes.
Verify that documents conform to the company standard before releasing them.
Receive and process documents from all departments.
Register, index, and classify documents in the document management system.
Assist users with research questions and with using the document management
tool.
Assist in performing library inventory and transfers.
Record, publish and notify as to the availability and update of all corporate
documentation.
Participate in establishing procedures, guidelines and forms
Key Competencies
External/Internal Customer Focus
 Has a good understanding of the interactions between the company’s various
functions.
If this challenge is of interest to you, please send your resume to Lavinia Bulai
([email protected]) no later than February 3rd, 2012.
We are an equal opportunity employer.
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Able to submit client problems to the appropriate authorities to ensure they are
resolved.
Understands and adequately responds to the needs of internal and external
clients while ensuring that our deliverables are aligned with their needs.
Job Knowledge/Efficiency
 Has good command of the various aspects of his job description.
 Has excellent knowledge of the best practices in his field in view of implementing
them.
Result Driven/Initiative
 Pursues each job with energy, motivation and an aim to complete tasks on
schedule.
 Takes charge of tasks assigned to him and assumes responsibility for their
completion or failure.
 Is decision-oriented when required by the situation.
 Manages his time and projects in order to meet deadlines while complying with
quality objectives.
Quality
 Observes and complies with the processes in place.
 Shows ongoing determination to perform high-quality work.
 Always demonstrates an irreproachable work ethic.
 Always contributes to establishing and maintaining a quality corporate culture.
 Documents his work in an adequate, clear and coherent manner.
Detail Oriented
 Pays attention to detail in all aspects of his work.
 Takes precise and consistent actions and decisions in all aspects of his work.
 Provides clients and colleagues with precise and concrete information, in a timely
manner, on key aspects of his services and deliverables.
 Produces and keeps up to date tools (checklists, schedules, calendars, logs) to
ensure that the smallest details are under control.
 Documents key communication elements to ensure that agreements, conclusions
and action plans are not lost or forgotten.
 Applies detailed work methods consistently and in accordance with procedures.
 Performs his tasks so that his work requires little or no independent verification.
Interpersonal Skills/Communication
 Efficiently communicates the status of tasks and/or projects as well as the
obstacles to overcome and any other aspect that could jeopardize the project’s
success.
If this challenge is of interest to you, please send your resume to Lavinia Bulai
([email protected]) no later than February 3rd, 2012.
We are an equal opportunity employer.
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Communicates with colleagues, clients and superiors clearly and efficiently.
Capable of demonstrating to clients the value of his work and services.
Planning/Organization/Proactivity
 Efficiently manages tasks and projects based on established priorities.
 Organizes and plans activities efficiently so that several tasks can progress
simultaneously (multi-tasking).
 Anticipates potential problems and prepares for them well ahead of time.
 Adapts easily to changes in priorities.
Autonomy
 Knows how to manage his tasks soundly based on priorities.
 Able to accurately assess the quality of his work.
 Agrees to have his name associated with a task or project, whether popular or
not.
 Takes responsibility for correcting his own errors (does not believe that his
manager is responsible for identifying and correcting errors).
Adaptability/Flexibility
 Adapts to frequent changes in priorities.
 Finds a way to carry out his duties even when overloaded with work.
 Adapts well to the different behaviours and personalities of the various groups.
 Is available to complete tasks not part of his job description.
Qualifications and Experience
 College diploma with technical training
 2 to 5 years experience
 Experience with data management, data entry
 Familiar with fundamentals of document management and records management
 Familiar with capture, search, retention and access control
 Familiar with classification schemes and file plans
 Familiar with document management via meta data
 Understands storage and storage media and information security
 Understands the management of the document life cycle
 Ability to communicate both in French and English, spoken and written
 Knowledge of a document management tool (important)
 Knowledge of Microsoft Office Suite (essential)
 Autonomy, analytical skills, problem-solving skills, team spirit
If this challenge is of interest to you, please send your resume to Lavinia Bulai
([email protected]) no later than February 3rd, 2012.
We are an equal opportunity employer.