O R A C L E D A T A S H E E T Oracle Retail Sales Audit The accuracy of point-­of-­sale information is mission critical. If sales data is compromised, decisions from planning to distribution are affected. Retailers need a tool that is highly scalable, configurable, and exception-­based to allow their auditor to easily and quickly identify and resolve errors. A N E X C E P T I O N B A S E D I N T E R A C T I V E A U D I T I N G T O O L D E S I G N E D T O Oracle Retail Sales Audit I N C R E A S E P R O D U C T I V I T Y A N D Fundamentally, retailers need to pull transaction data from the point-­of-­sale and verify E N S U R E D A T A I N T E G R I T Y A C R O S S that the information is accurate before exporting it to the merchandising, data T H E O R G A N I Z A T I O N K E Y F E A T U R E S • Automatic validation for duplicate or missing transactions • A modern user interface with
dashboard insights, in-­context launch, and embedded BI throughout the
process • Dashboards provide analytical data in
a format that allow users to identify trends, anomalies, and patterns that may indicate areas of concern • Configurable totals for analysis and
financials • Time saving resolution capabilities • Retailer-­defined rules to highlight suspicious transactions • Exception-­based auditing at selling
location and/or HQ • Support for tracking financial liabilities of customer orders • Manages customer order liabilities • Efficient import/export processes including support for trickle polling • Cleanses raw POS data before export • Full disclosure of adjustments CONTINUED ON NEXT PAGE warehouse, and financial systems. The auditing process needs to be flexible enough to allow each retailer to define their own rules, as well as exception based, so that the downstream systems get cleansed data as soon as possible. Oracle Retail Sales Audit is an agile tool that evaluates all sales transaction from all channels, ensuring clean and consistent sales information. With a highly configurable and integrated sales audit solution, the retailer can maintain existing business practices and have their resources focus only on the exceptions and not looking for the audit errors. The solution identifies any missing, duplicate or erroneous data, highlights any suspicious transactions and ensures errors are resolved so that all downstream systems operate off the same cleansed sales information. Unique Features of Oracle Retail Sales Audit Role Based Dashboards. Thousands of sales transactions are processed at stores and auditors are responsible for many stores across many days. An intuitive interface with a configurable dashboard presents information that focuses auditors’ work efforts, identifies areas of concern, and highlights trends, anomalies, & patterns. The dashboard contextual launch streamlines work efforts and increases productivity by allowing auditors to jump from a raised issue directly to the resolution area. Business intelligence is embedded throughout the process, aiding auditors’ decisions and improving resolution accuracy.
Trickle Polling of Point-­of-­Sale Data. Sales Audit has the ability to process point of sale information from selling locations multiple times throughout the day according to the retailer’s requirements. The retailer can also define the frequency of when sales data is sent to downstream applications. Certain downstream systems, like merchandising, often receive sales data in near real time, whereas more analytical systems, like the data warehouse, may wait for the daily audited sales. O R A C L E D A T A S H E E T
K E Y F E A T U R E S ( C O N T I N U E D ) • Large variety of transaction options • Seamless integration
Merchandising to Oracle Retail
• Integration to Oracle or PeopleSoft financials • Ability to upload new codes and
administrative capabilities using
common spreadsheet tools Error Resolution. Errors that are found on the transactions or store/day are highlighted to the user on their dashboards. The auditor can resolve the same error whether it is across the store/day, across multiple days, or across multiple stores in a single action providing considerable time savings to the auditor. Multi and Single-­Level Auditing. The solution provides retailers with the option to perform auditing at the store, corporate headquarters, or both. By using these different levels and the exception definitions, a workflow for error resolution is clearly established. Security Controls. The retailer defines the actions that are available to store and
headquarter users. Store users only see their particular store information, whereas headquarter users have the ability to view multiple stores and change more information. K E Y B E N E F I T S Automatic Totaling of Point-­of-­Sale Transactions. The Sales Audit totaling • Reduce administrative expenses process allows retailers to sum or count any data in the system. The totals can be • Improve data accuracy used to roll-­up information for export to downstream systems, facilitate loss-­
prevention analysis or simply for reporting. Users create the totals. Totals such as • Reduce potential fraud • Early detection of problems via retailer-­ defined audit rules • Ability
to correct past transaction history • Automated data cleansing system-­calculated totals and enter corrective information. Combined totals are sums of existing totals, which are useful for more complex analysis or aggregation. Retailer-­defined Audit Rules and Exceptions. Audit rules are applied against retailer-­defined totals and transaction data to identify exceptions for further • Consolidates sales across all selling
channels • Exports one version of cleansed sales data across the entire organization research. While some rules are inherent in the system, like unidentified SKU transactions, others are completely defined by the retailer. The rule definition determines who receives the exception, the impact of the error, whether it can be
overridden, and also provides a recommended resolution. Empowered Commerce. As the variety of consumer purchasing options change, retailers need to account for them accurately. Sales Audit integrates the activity at R E L A T E D P R O D U C T S • Oracle Retail Merchandising
over/short, allow users to compare the declared totals from the POS with the the POS, online order capture and order management system with the merchandising and store inventory management systems. Whether the customer • System purchases online for home delivery, in-­store pickup, or vendor direct shipment or if • Oracle Retail Trade Management they shop in-­store for home delivery, pickup at another store or pickup at a later • Oracle Retail Price Management date, Sales Audit facilitates the appropriate reservation of inventory, creation, and • Oracle Retail Invoice Matching subsequent release of the customer order liability with the recognition of the sale at • Oracle Retail Xstore Point-­of-­Service • Oracle Retail Store Inventory Management • Oracle Financials • PeopleSoft Financials time of pick-­up or delivery. Integration. Sales Audit shares core foundation elements – items, locations, pricing, and tax information – with the Oracle Retail Merchandising System. Transactions are integrated with Oracle Retail Point of Service, Oracle Retail Store Inventory Management, Oracle Retail Insights, Oracle (EBS) or PeopleSoft Financials applications. 2 ORACLE RETAIL SALES AUDIT O R A C L E D A T A S H E E T
C O N T A C T U S C O N N E C T W I T H U S blogs.oracle.com/retail facebook.com/oracleretail twitter.com/oracleretail oracle.com/retail For more information about Oracle Retail Sales Audit, please visit oracle.com/retail or email [email protected] to speak with an Oracle representative. Copyright © 2016, Oracle and/or its affiliates. All rights reserved. This document is provided for information purposes only, and the
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