Issue 6 | Spring 2017
Perspectives
A Fresh Look at Enterprise
www.toriglobal.com/insights/perspectives
Copyright TORI Global. All rights reserved. TORI Global, 62–24 Cornhill, London EC3V 3NH
Issue 6 | Spring 2017
Contents
Introduction
Introduction from Editor, Katie
Lawton
7 Things
We get up close and personal
with TORI Marketing Director,
Carolyn Sanchez
Cyber Security in 2017
Cyber Consultant, Jack Martin,
gives us his predictions for the
coming year
PSD2
Everyone’s talking about it but
what is this disruptive gamechanger?
GDPR – Privacy is the Most
Important Right
We take a look at the key changes
that this new regulation will bring
C-Suite Chit-Chat
A chat with Richard Wilson,
former Chief Executive Officer of
Société Générale Newedge UK
CLIC Sargent
A round-up of our latest
fundraising
toriglobal.com
For more information about the
content of this publication please
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Welcome back!
This is Perspectives, our
regular publication aimed
at giving you a fresh view
of enterprise.
INTRODUCTION
Welcome to the sixth issue of TORI Global’s
‘Perspectives’ magazine and the first of 2017!
Every quarter, we cover issues and trends in the
business world with insights and interviews from
leading professionals in their industry. As it’s the
beginning of the year, this issue will cover some
of the hot topics of 2017.
First off, Cyber Consultant, Jack Martin, takes
us through his predictions for the Cyber Security
world. Along with fraud, cybercrime is now the
UK’s most common offence which means that
every business and every individual is a target.
Next we take a look at The Second Payment
Services Directive (PSD2) which is a
fundamental piece of payments-regulated
legislation in Europe. It entered into force in
January 2016 but the Directive requires that
all Member States implement these rules as
national law by 13th January 2018. It is going
to completely open up the payments world and
businesses don’t have long left to prepare. Are
they ready?
2018 is a big year for law and regulation as The
General Data Protection Regulation (GDPR)
comes into force across Europe from 25th May
2018. It represents the biggest shake-up of data
protection laws in a generation. All organisations
that process the personally identifiable
information of EU residents will be required
to abide by a number of provisions. We go into
these on page 10.
Our C-Suite Chit-Chat guest this issue is
Richard Wilson, former CEO of Société
Générale Newedge UK. ‘We asked Richard
about his interesting career, millennials, and his
ambitions for the year.
Finally, we fill you in on our latest fundraising
activities for our charity of the year, CLIC
Sargent, including a 12-hour bike ride in Canary
Wharf and a race day at Chepstow Racecourse.
Whether you’re reading this on the tube or in the
office, we hope you enjoy a little perspective…
Best Wishes
Katie Lawton
Editor
[email protected]
TORI Perspectives is copyright
of TORI Global and all rights are
reserved. The contents of this
publication may not be reproduced
without prior permission.
I would love to hear your thoughts so please contact me with
any feedback: [email protected]
3
7 Things
place – reaching girls at a young age so that they
don’t think any field of work is unsuitable for women,
especially technical roles, as well as coaching
young women early in their careers so they have the
confidence to push for leadership roles.
What is your favourite place that you’ve
visited?
Carolyn Sanchez is TORI Global’s
Marketing Director.
This is a really tough one! I am going to have to be
greedy and pick 2, but it’s impossible to choose
between them! The first is Japan – the clash of the
serenity of little moss covered temples in Kyoto
with the urban madness of Tokyo, the joy of not
understanding a single thing but finding something
new and novel, and a little bit wacky, round a
corner, and of course the food is just mind-blowing!
My second place is Islay – a tiny island off the
west coast of Scotland – and my absolute idea of
heaven: windswept beaches, award-winning whisky
and the warmest, funniest people I have ever met.
Tell us about TORI’s recent brand redesign
This year at TORI we celebrate our 15th birthday
and it was the perfect opportunity for us to take
a step back and look at our branding. One of the
things I fell in love with when I joined TORI was the
energetic, passionate and no-nonsense personality
of the team here and we wanted to make sure that
our brand was truly reflecting that. We are not like
other consultancies – we have such a wealth of
experienced practitioners who have been on the
front line in C-level roles in global organisations that
we don’t need to hide behind typical consultancy
smoke and mirrors. The language we use in the
redesign reflects that – we listen to your challenges
and get straight to the point. Our photography really bold imagery with bird’s eye or ground up
views - is designed to show we’re different too.
We’re really excited to roll out the new design,
especially on our new easy-to-navigate website.
International Women’s Day was last
month, what are your views on women at
work?
I have been lucky enough to work with some
inspiring strong women during my career – often in
very male dominated industries. I believe there are
still many challenges facing women in their careers –
from being afraid that you can’t succeed unless you
behave ‘like a man’, or having to fight to be taken
seriously, to the minefield of balancing work and
family… But what I am most passionate about is
the next generation of women coming into the work
4
Dead or alive, who would your ultimate
dinner party guests be?
My grandfather – he was a very gentle and
intelligent man and the older I get the more I wish
I’d had the chance to talk to him as an adult. Bjork
– I have been a fan of her music since I was a
teenager. She is so innovative and unpredictable, I’d
love to find out where she gets her inspiration from.
George Orwell – a friend recently introduced me to
his essays and I am now hooked. We are living in
such tumultuous times that it would be fascinating
to hear his views on our current world.
We have heard you are quite a mix of
nationalities?
Yes, I am half English, half French with a Spanish
surname but having lived in Scotland for 16 years I
like to claim a bit of that too! I like to take the best
of both worlds: St Marcellin cheese with a dram of
Ardbeg single malt.
Favourite film?
Leon by Luc Besson, hands down!
Tell us something unexpected about
yourself
I trained in Muay Thai at university and I have had a
series of amateur kickboxing fights.
5
Cyber Security –
What to Expect in 2017
Jack Martin has over 5 years’
experience as a Technical Consultant
at TORI, specialising in Cyber
Security and Financial Crime.
The exponential growth of the
influence of internet and technologydriven interconnectivity between
individuals and businesses, has led
to giant leaps in innovation and
technological advancement. However,
it also means that the nature of crime
has changed dramatically to match this
new environment.
Hack
/hak/
verb
“to gain unauthorised
access to data in a
system or computer”
Technology always comes with
a risk: what does this mean for
our security?
Hacking is a widely understood
term, regardless of your knowledge
of IT systems or technology, and
is usually associated with criminal
activity. However, this is a common
misconception. In fact, hackers are
likely our best ally in the fight against
the growing threat of cybercrime.
6
The term ‘Hacker’ is thought to
originate from MIT in 1961, where the
model train club used early computers
to modify the circuits that controlled
the trains. Members of this group
would later move
on to computers
and programming,
building the basis of
the world renowned
technological
advancements at
MIT. Hacking has
since progressed from
its innocent roots,
now encompassing
both ‘ethical’ and
‘unethical’ activity. While one person
may hack for fun, to modify or better
technology or systems; others seek to
break systems for personal, political or
financial motivations.
Since 2010 the number and size of
breaches has increased rapidly from the
smaller breaches like Sony in 2011 to
the biggest breach of all time: Yahoo in
2013 losing 1 billion records. But as the
rise in the number of
data breaches grows,
we are seeing other,
sometimes more
alarming, incidents
on the rise.
The term ‘Hacker’ is
thought to originate
from MIT in 1961,
where the model
train club used early
computers to modify
the circuits.
Over the last 3 decades, technology
has been a battleground from the first
instances of self-replicating worms to
the hacking of financial institutions.
The ‘good guys’ have always been on
the back foot, reacting to constant
unknown threats. These attacks have
numerous forms and affect everyone from online platform users or banking
customers, to huge multinational
corporations. People’s use of a
particular service can be hindered or
even removed, their privacy breached,
their credit card details stolen or
aspects of their lives exposed; whilst
companies can be at risk of collapse
due to the loss of revenue, or suffer
a loss of customer faith or a drop in
share price and fines from regulators.
Data breaches have existed since
before companies stored data digitally.
However, it wasn’t until the shift to
digital storage became the norm that
the public became fully aware of the
scale. The number of cybercrime
incidents rose in the 80’s, 90’s and 00’s.
With this in
mind, here are my
predictions for how
the cybercrime
landscape will look
in 2017: what are the real threats and
what can we do to prevent them?
Internet of Things
The Internet of Things (“IoT”) is
growing rapidly with the demand for
smart devices to be remotely accessible
and smarter. Your fridge knows when
you have run out of milk and will
automatically order more for you; you
can remotely control your heating with
your mobile from anywhere with an
internet connection or even unlock
your front door with your smart phone.
While connected devices make our
lives easier, they lead to greater risks
for consumers. If you can connect
to it, someone can hack it. The
market for IoT devices has become
increasingly competitive and as a result
many manufacturers sacrifice security
for ease of use or price. On top of that,
many devices use out of date firmware
or security protocols without regular
updates being pushed to them. This
could lead to incidents where hackers
gain access to a home electricity meter
and redirect their own bills onto their
victim or in more extreme cases,
possibly even overload the system and
cause a fire!
US Congress passes the
Fraud & Abuse Act. It is
now a crime to break into
computer system
First National Bank of
Chicago suffers a $70M
computer theft
A precursor to Ransomware
is identified, the PC Cyborg
Trojan
The first DDoS attacks are reported
The Hacking
group Anonymous
is formed
The UK passes the Computer
Misuses Act 1990. It is now
a crime to gain unauthorised
access to computer systems
World Wide Web
introduced to the public
Cryptovirology is born, later
known as Ransomware
Possibly the most damaging
worm is released, the ‘I Love
You’ worm, infected millions of
computers within hours
Russian Hackers steal
$10M from Citibank
Ukraine’s power network
is hacked
Yahoo is hacked, 1 Billion
records are stolen
The Bitcoin exchange
is hacked $460M is
apparently stolen
Sensitive US defence documents
are leaked from the Office of the
Secretary of Defence via a Spear
Phishing attack
Not only do these devices pose a threat
to their own users, but also to others
without them even knowing. Hackers
are able to hide malicious programmes
in everyday items that, when activated,
can take part in a
wider incident.
For example, in
the past, webcams
have been used to
store the ‘Mirai’
malware which
would go undetected
until activated by
the cybercriminal as part of a huge
network of infected devices that
performed DDoS attacks.
The Panama Papers are
released, following the
Mossak Fonseca leak in 2015
state-backed, seek to disrupt in the
grandest ways possible, and in 2017
it is likely we will see several high
profile hacktivist attacks seriously
damaging major organisations, nations
or political parties.
Possibly even the
upcoming French
Presidential Election
and the German
Federal Election.
This could take the
form of a mass data
dump on the dark
web, or the encryption of businesscritical systems using ransomware
until certain demands are met, or the
altering or voting tallies in a major
election… the list goes on.
While connected
devices make our
lives easier, they lead
to greater risks for
consumers.
These sorts of incidents are going to
rise exponentially as more devices are
connected to the Internet of Things,
unless manufacturers start taking
action to prevent unauthorised access.
Hacktivism and Nation-State
Hacking
‘Hacktivism’ is a growing concern for
many individuals, large corporates
and governments alike. Your average
cybercrime will look to steal or
manipulate for personal gain, but a
hacktivist will seek to damage its target
in the most public and catastrophic
manner possible.
We saw a rise in this in 2016 with the
alleged attack on the US presidential
election by a Russian-backed group,
the leak of the Panama Papers
and numerous WikiLeaks leaks by
independent activists or groups.
Hacktivists, whether independent or
Ransomware is a malicious programme
that encrypts files until certain
requirements are met, for example,
a ransom is paid. In 2016, several
such attacks took place. Some were
thwarted but many were successful
because the threat of the consequences
was too high to ignore.
Businesses can be put in the difficult
situation of deciding whether to try
and break the encryption themselves,
which could take several days or weeks
and require the hiring of a third party
specialist, or simply pay the ransom
in exchange for the decryption key.
This is a difficult situation for many
firms – they don’t want to give in to
the criminals, but their businesses are
losing money whilst the company is
unable to operate. Often these ransoms
are paid because a day without revenue
is worse than the cost of the fine. In
2016 the San Francisco Municipal
Transport Agency was hit with a
ransomware attack that rendered over
2,000 computers useless. During this
time they were forced to allow all
passengers to ride for free whilst they
tackled the threat instead of paying the
$73,000 ransom.
Ransomware spans several areas of
concern in the cyber world as it can
be used easily to both disrupt and
blackmail. Ransomware can amplify
other cybercrime issues, especially the
Internet of Things. This can range
from a ransomware attack on your
wireless-enabled car so you can’t drive
it, to locking down a business-critical
system and crippling all operations.
This is fast becoming an easy way for
cybercriminals to make money with
surprisingly high success rates and it is
likely to worsen in 2017.
What Can Be Done: Top Tips
Back up your personal photos
and treasured memories. No one
should have to pay a criminal just
to be able to access their own files
Increase the complexity of your
passwords and refrain from using
the same password for multiple
logins
Increase privacy on your social
media profiles to combat social
engineering tactics
Always be sceptical when opening
emails and if unsure always speak
to your IT department first. It is
better to question a suspicious
email than to let in malicious code
that could expose yourself or your
business to cybercrime
Have a robust back-up restore
point system that allows you to
quickly switch back to a system
image prior to the attack
Deploy a Unified Threat
Management (“UTM”) platform into
your environment
7
PSD2:
The Second Payment
Services Directive
by
Sally Sarma
The first Payment Services Directive (PSD)
was adopted by the EU in 2007. It provided
a legal framework for all payments made
in Europe, with the aim of increasing the
speed, efficiency and ease-of-use of European
payment services.
2018 is expected to be a game changing year for retail
banking. PSD2 is expected to disrupt the banks’ monopoly
on their customer account information and payment
services. PSD2 will fundamentally change the payments
value chain, what business models are profitable and
customer expectations.
Payment Initiation Service
Provider (PISP)
Account Information Service
Provider (AISP)
BEFORE
BEFORE
Disrupting the digital banking landscape
The legislation aims to increase competition, innovation
and transparency across Europe. Banks will no longer just
be competing against banks, but everyone offering financial
services eg challenger banks, financial technology firms
(known as ‘FinTech’) and the technology giants. PSD2
enables bank customers to use third-party providers to
manage their finances. Banks are obligated to provide access
to their customer account information and ability to make
payments, through open APIs (Application Programme
Interface). Soon we may be able to use social media
messaging, like Facebook or Whatsapp, to pay our bills and
analyse our spending, while still having money safely in our
current accounts.
Bank 1
Customer
Bank 2
Customer
Bank
European law in force in the UK
Theresa May expressed her intention for the UK to remain
the “best place for science and innovation,” with continued
collaboration with the EU on technology initiatives. To
maintain “certainty,” EU law in force in the UK when the
European Communities Act is repealed, would be converted
into full UK law. Even if this provision is watered down
during negotiations, PSD2 is likely to impact payments
going into and coming out of the EU.
In order to thrive in a post-PSD2 market, it will take far
more than doing the minimum in order to be compliant.
Retailer
Card Scheme
Merchant
Bank
Bank 3
Card Details
Money
AFTER
AFTER
Bank 1
Customer
AISP
Retailer
PISP
Bank 2
Customer
Bank 3
Bank
8
Authentication
Authentication
Money
Account Information
9
GDPR – Privacy
is the Most Important Right
By
Sally Sarma
The General Data Protection Regulation
(GDPR) will be enforced across Europe from
25th May 2018. It represents the biggest shakeup of data protection laws in a generation. In the
Digital Age, GDPR seeks to address the delicate
balance between governments and corporations
gaining deep insight into our behaviour, and
individual freedom.
Privacy in the Digital Age:
Improving trust in the digital economy:
Many of you will have heard the expression “if you have
nothing to hide, you have nothing to fear”. This is often
traced back to Nazi government propaganda and George
Orwell’s novel, ‘1984’. Orwell foretold a dystopian future
where the state closely monitors the population.
New technologies give businesses incredible insights
into our spending patterns and behaviour which can be
used for forecasting and influencing us. However, greater
global interconnectivity creates data security risks: a
number of high profile companies have been hacked and
foreign powers like Russia are believed to be more actively
hacking Western institutions.
Former National Security Agency contractor, Edward
Snowden, who revealed the extent of US state
surveillance at home and abroad said “privacy allows us to
determine who we are and who we want to be”.
More often than not, it appears that we live in an open
and too easily accessible data-filled world. States and
corporations are literally watching us through data. What
does individual privacy mean in this data-saturated
environment?
“What information do you
hold on me?”
Individuals have greater transparency and legal
rights:
“We hold the following
information on you...”
“Are you sure that’s all
you hold?”
“Yes, we have comprehensive data
search and retrieval capabilities that
mean we can quickly identify and
locate all customer information”
Company
“Certainly, if you can supply
the following details for the
company...”
“Can you transfer my
data to XYZ company”
Customer
“Can you delete all
my data?”
10
GDPR is a big move towards a Digital Single Market. It
standardises data protection rules across the EU and firms
targeting EU citizens so it protects EU citizens even if a
firm is based outside of the EU. Companies will have to
be more transparent about how and why personal data is
used and it gives people more say over what can be done
with their data. The regulation will introduce tougher fines
for non-compliance and breaches.
“We can delete all data
that we are not required
to maintain for regulatory
purposes”
Personal data must be processed lawfully, transparently
and for a specific purpose. Once the purpose is complete,
the data is no longer required and should be deleted.
Consent must be a positive action by the data subject, not
just passive.
People can request access to any information that a firm
holds on them and be informed why the data is being
processed, how long it will be stored and who gets to see
it. ‘Right to be forgotten’ requires the data to be deleted
when it is no longer required for the original purpose or
consent is withdrawn. ‘Right of data portability’ allows
requests to move data to another firm free of charge and
within one month. ‘Right to sue’ is for compensation for
emotional distress from a breach, without having to show
an economic loss.
Tougher sanctions to encourage good data
security:
Companies have to appoint a data protection officer (DPO)
who will advise the firm and act as the main contact for
the Data Protection Authority. There is a duty to report
data breaches to the people affected and the regulator
within 72 hours of the firm becoming aware of the breach.
Failure to meet the 72 hours deadline could result in a
fine up to the greater of 10 million Euros or 2% of global
annual turnover. Non-compliance or breach could result in
a fine of 20m Euros or 4% of global annual turnover of the
group, whichever is larger.
This year a major bank is expected to fail due to a cyberattack. The recent hacking of Tesco Bank was the largest in
UK banking history. Under GDPR, data breaches could bring
down corporations due to the size of the fine, class action
law suits for breach of data privacy and drop in share price.
What does this mean for the UK after Brexit? Theresa May
has expressed her intention to keep the UK friendly to the
tech sector. Although the Brexit strategy may change,
GDPR and other EU laws in force in the UK at the time
that Article 50 is invoked are expected to be converted
into full UK law.
GDPR will impact all areas of a firm’s Operational Model,
from policy and process to people and technology.
11
C-Suite Chit-Chat
with Richard Wilson
A Q&A with Richard Wilson, ex-CEO of Newedge.
Hi Richard, thank you for
taking the time to speak
to us. You’ve had an
impressive career to
date, can you take us
through your journey so far?
1
I started as a graduate trainee at
Lloyd’s Bank in 1988, then after a year
I joined Société Générale as a Swaps
back office clerk and worked my way
up until I was given the opportunity
to be Head of Derivative Operations.
After about 18 months I became the
Head of Financial Management which
I did until 1993 until I was 27. I then
moved to New York where I became
Head of Strategic Development for
Finance over there and we went on
a rapid growth from 600 people to
about 3,500 in under 3 years. I ran
Programme Management for the
Americas for a couple of years, largely
around global programmes and
merger integration. In 1998 I became
the Head of IT for the US, and in
2000 I became the Corporate CIO for
Soc Gen Investment Bank based in
Paris. I did that for a couple of years
and then became the first global CIO
for Fimat which subsequently became
Newedge through merger with
Calyon Financial. In 2009 I became
the COO for Europe and then a year
later became UK CEO. We were
required to convert from being a bank
into an Investment firm which went
live on 1st November 2011 to become
the largest single regulated entity
in the country. I remember the day
because it was the same day that Man
Financial went bust which made for
an exciting time! I continued as CEO
until 2014 and then stepped up to
Chairman. Since then I have spent a
12
lot of time advising. In 2015 I led the
remodelling of the Target Operating
Model for the Co-Op Bank and then
took over as CAO there for a year.
More recently I have spent a lot of
time working on the housing a slum
problem in India targeting Mumbai as
a pilot.
2
To what do you owe your
success, especially what
seems like very fast
success from such a
young age?
It didn’t feel fast at the time… I
changed role every 18 months or
so. There was definitely some good
fortune – being involved in areas
where there was lots of change going
on and working with people who
believed in you. The only recipe that I
found early on was simple hard work.
First one in and last one out. Look
after your people and try and stick
to your principles. Nothing clever.
‘Keep your promises’ is what I tell
everybody. If you keep your promises
and look after your team, you’ll do
ok…
I was also driven for a long time by
a fear of failure. I come from a very
unglamorous background. Local
state school in Scotland and so on. I
thought I wasn’t really adequate which
drove me to keep working harder.
Interesting point about hard work
being the simplest recipe…
They say nowadays that
millennials don’t really
know what hard work
is because everything
has been handed to them. Do you
think that’s true?
3
No. I think everyone’s full of
stories. People like to put badges on
things, things come and go... I don’t
know how you can label an entire
generation in any way at all. I’ve been
more taken by the impact of religion
and culture as a driver of people’s
behaviour.
If you try and put a finger on
millennials, you’d probably
say they’ve got access to more
information than before. But people
are people. They don’t work with you
because you tell them to, they work
with you because they want to. If you
can set the bar somewhere where it’s
a challenge for everyone, but can get
them there, people will tend to step
up and if they don’t then you find
something else for them to do.
4
You went from being Head
of IT to CEO of a bank
which is unusual. Was
this down to planning
or opportunity?
That’s more a measure of the quality
of the leadership of the people I was
working with. They would look
at you for who you were rather
than what badge you wore. The
opportunity was there and I put my
hand up. In life if you don’t step
up or step in, things just pass you
by. You have to grab opportunities.
Sometimes they’re bad. In my life,
I’ve made one or two whopping
mistakes. For long term success, if
you can’t be inspired by the people
around you and you don’t share values
then it probably won’t be much fun.
And if you’re not happy, it’s very hard
to be successful.
5
What are the key issues
facing large financial firms
in 2017?
I think that there are
3 things out there. One is that the
majority of the large financial firms
have a big cost problem. They’re
being attacked by new tech players
or increased regulation – the new
world won’t work with their
current tech structure so they’ll just
struggle. Two is the digital world,
the new generation of automation
and machine learning is going to
decimate some parts of the sector. It’s
all about data in the next generation.
Third is risk management. As you
take people out of the process and go
digital, volumes go up and everything
happens faster, and you have to have
your risk management absolutely
nailed on.
liable but ultimately I was accountable
and reputationally no one cares how
it happened. You usually don’t get
hurt for clever reasons. Most stuff that
goes wrong is pretty basic. Talk Talk
is a good example of the reputational
impact. Once you’ve been turned over
like that, you’re in trouble because
people don’t trust you.
7
What is the biggest lesson
you have learnt in
business?
Linked to what I said
earlier about always keeping your
promises, it’s trust. You need to
always find out who you can trust to
do business with. It takes a long time
to understand people and see what
they’re really made of. And you find
out only when things get tough or
when money is on the table.
8
Finally, what do you want
to get out of the year to
come? What are your
ambitions?
Now I have got over the fear of
failure, which is not healthy, my
aim is to have serious fun. I want
to work with talented people and
solve problems together and build
something. Something that has a
purpose.
Thank you for talking to
Perspectives, Richard!
That leads quite nicely
into my next question
about a topic we have
covered in this issue of
Perspectives. GDPR
will bring new regulations on the
use of customer data. Do you
think this will help with the
issues you stated above?
6
It will help as it will make it a
focal area but it will only be
as good as the company is.
You’ve got lots of institutions
served by multiple suppliers
who manage core functions for
them so it’s not just how your
organisation manages things
it’s about how you can look
through your providers too. In
my professional life I have been
hurt more by vendors making
mistakes than by my own guys.
I had an incident where a vendor
left a laptop in the back of a taxi in
the US. We didn’t know whether it
had been used or not, but it was lost.
There were fines and the vendor were
13
The TORI Global and CLIC Sargent charity
partnership has been forged in light of an employee,
Nigel Crutchley, sadly losing his son, Ben, to a brain
tumour in 2012. As a result, Nigel has pledged
to raise £1m for the young people and children
supported by CLIC Sargent, and TORI want to
help Nigel to reach this important target.
TORI Global and CLIC Sargent
February saw us undertake two fundraising events in
aid of CLIC Sargent. The first was a 12-hour bike ride in
Canada Place in Canary Wharf. On Friday 3rd February,
we set up 4 spinning bikes at 7.30am and they were
cycled non-stop until 7.30pm. We shook buckets all
day long and were overwhelmed by the generosity of
the public. Instead of just bucket shaking, we wanted to
do something that would draw attention to us and raise
awareness for children and young people diagnosed with
cancer. We decided to cycle because on average families
have to travel 60 miles to receive the specialist treatment
their children require. Employees, associates, family,
friends and clients took part on the day and we collected
an amazing £5,000!
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The second charity event in February was a charity race
day at Chepstow Racecourse. On 25th February, TORI
and friends took over the Coral Suite and enjoyed a day at
the races along with taking part in some fundraising. The
4.15pm race, the ‘Ben Crutchley Memorial Supporting
CLIC Sargent Handicap Chase’ was dedicated to Ben
and his family and Grey Gold was the winning horse. After
a successful raffle, and an even more successful auction,
our day at the races raised a phenomenal £20,000 for
CLIC Sargent.
The next fundraiser sees our 5 graduates take on the
Three Peaks Challenge where participants attempt to
climb the highest mountains of England, Scotland and
Wales (Scafell Pike, Ben Nevis and Snowdon) within
24 hours. You can support them by heading over
to their fundraising page here www.justgiving.com/
fundraising/TORIGlobal3PeaksChallenge
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