- - - - - Annual Report 2013 - A t h abasc a H eal th Authori t y Camsell Portage Uranium City Fond-Du-Lac Stony Rapids Athabasca Athabasca Health Authority Authority Northern Northern Communities Communities Black Lake B Lak W ollaston on Lake Wollaston The Athabasca Health Authority serves a relatively small population (4500), which is spread over a large geographical area. Comprehensive services are provided to the communities of Black Lake, Stony Rapids, Fond du Lac, Uranium City and Camsell Portage. In addition, Mental Health & Addiction services are provided to Hatchet Lake First Nation. An integrated primary health care model has been incorporated by the Athabasca Health Authority, providing primary health and community-care, acute, emergency, palliative, respite and long term care to the residents of the Athabasca Region. Dedication early 1980s and settling down with a family of his own, with his curious characteristic it didn’t take Edwin long before he got involved in local politics, he was first elected councillor in his late 20s. This was the beginning of a long storied career in politics. Early on Edwin was a strong advocate for the safety and protection of our environment, he has served on the EQC board monitoring the environment with the mine companies. Growing up living off the land hunting and fishing, he appreciated & respected the land & the wildlife and always spoke up about the protection of our lands and handing it down to generations to come. Edwin was one of the planning committee members who came up with the idea of bringing an annual Dene traditional and religious pilgrimage to the north. We call this annual gathering Pine Channel Pilgrimage today. Edwin Boneleye was born in 1957 to Edward & Mary Madeline Boneleye, he had 9 siblings. He and his brothers grew up hunting, trapping & fishing along with their late dad around Wapata Lake, Cree Lake and as far down to Unknown Lake, Murphy Lake where he had a cabin (& spent much of his time with his boys – living off the land). Edwin went to elementary school in Black Lake, but most of his teachings came from living off the land from his late father. Edwin was an intelligent man who had a curious characteristic about him, which is why he read a lot of books and he always said that “he was self-taught”. He liked reading books and articles about true stories, true crime, current events and politics involving First Nations today. Edwin worked in the Mining Industry in his early 20s at the Rabbit Lake Mine as a Mill Operator, back then the company was called Gulf Minerals (now Cameco). After getting married to Helen and having children in the Edwin was elected Chief of Black Lake in the late nineties, he served one term as Chief. During his term, He helped negotiate a frame work agreement for the development of a regional hospital in the community. That hospital is now known as the Athabasca Health Authority and is situated on the Louis Chicken reserve by Stony Rapids. After his term as Chief, Edwin continued his political career serving as councillor. Edwin was also a long time board member of the Athabasca Health Authority; he lent his political expertise and experience in developing and implementing policies for the regional hospital. Amidst all his accomplishments over the years he remained humble, he can be proud of his family the most. He can be proud of what we have today in our community and what we can expect to see in the near future. Edwin, along with his family can be proud of the many lives he’s touched, the many friends he has made young and old alike. Edwin’s work, commitment and legacy to the people of Black Lake and surrounding communities will remain strong through his leadership by example. For Edwin’s dedication, commitment and hard work the Athabasca Health Authority Board of Directors and staff will be forever grateful. Special thanks to Chief Rick Robillard for his assistance in writing this dedication. Dedication Toutsaint, Georgina(Late) Martha Martha Toutsaint worked for NNADAPP program and the AHA Addictions program(Oct.,2005) for years serving her home community of Black Lake Dene Nation. Martha was always known for her kind and caring ways, but most of all her big loving heart. Martha was very outgoing and could often been seen working at all the community events when she wasn’t counseling in the office or running the Matrix Program at the Clinic in Black Lake. Martha was proud of her family and worked hard to help anyone that was in need. She was a good listener and could often make people feel better just by talking to her and having a good laugh together. Helping the people in her community was most important to her. We lost (Late) Martha on August 22, 2012 at Points North Landing, SK, along with her husband Pierre Modest, at the age of 51 2 years. Pierre and Martha are survived by their children: Johathan, Jason (Georgette Boneleye), Julian, Joshua, Kristen and Tanille; their grandchildren: Aaron, Faith, Anthony, Alexis, Josh, Natashia, Mason, Taylor, Kristian, Angelina, Sidney and Emma; Pierre's brothers: Joseph (Eileen), John (June), William and Noel (Doris); Pierre's sisters: Helen (Napoleon), Anne (David), Dora (Charlie), Rose, Bernadette (Ronald) and Doreen (Johnny Laban) Toutsaint; Pierre's mother: Marie Toutsaint; Pierre's uncles: Joseph Bigeye and James Toutsaint; Martha's sister: Emily (Mervin) Cook; Martha's brothers: John Baptiste McDonald (Clara), Joseph (Angelic) Kasagan, Donald (Lisa) Kasagan, George Kasagan, Archie Kasagan, Alec Kasagan, and Boniface (Coreen) Kasagan; and Martha's parents: Bernard & Celine Kasagan. Pierre was predeceased by his father: Benjamin Toutsaint; his sister: Theresa (Alphonse) Throassie; his grandparents: Salmon & Philimine Toutsaint and Helen Dantouze; his aunt Meline Cook; his best friend: Philip Bouvier; as well as numerous aunts, uncles, nieces and nephews. Martha was predeceased by her grandparents: Isabelle (Joseph) Kasagan, Margaret Marie & Jules Echodh; her brothers: John Kasagan and Jules Kasagan; her sisters: Rose Kasagan and Freda Kasagan; as well as numerous aunts, uncles, nieces and nephews. Martha left a very big hole in Black Lake after her passing, and we all still mourn for her. We miss her and still speak fondly of her daily. She was an icon in the field of Addictions in Black Lake and will always be missed for years to come. Victor Echodh Sr. T A B L E O F CONTENTS 04 07 08 10 12 13 14 16 18 19 20 22 23 25 25 26 27 28 29 29 29 31 31 31 32 36 40 42 43 44 44 46 47 48 49 50 80 Letters of Transmittal Vision, Mission, & Principles Governance Message fromthe CEO Board of Directors Organizational Chart Human Resources Information Technology Accreditation Senior Medical Officer AHA Regional Environmental Scan Community Services Addictions Services Mental Health Therapy Dental Services Children’s Services Therapy Services Nursing Services Pre & Post Natal Progr am Immunization Program Chronic Disease Program Communicable Disease Control Tuberculosis Home and Community Care Primary Health Care Services Health Records Emergency Medical Services Pharmacy Services Laboratory & Diagnostic Services Partnerships Northern Medical Services Index to 2012/13 Audited Financial Statements Management Letter Audit Auditor’s Report Audited Financial Statements Staff 3 Letters of Transmi March 31, 2013 Chief Rick Robillard Black Lake Denesuline First Nation Black Lake, Saskatchewan S0J 0H0 Chief Earl Lidguerre Fond du Lac Denesuline First Nation Fond du Lac, Saskatchewan S0J 0H0 Mayor Daniel Powder General Delivery Stony Rapids, Saskatchewan S0J 2R0 LAC Chair Dean Classen General Delivery Uranium City, Saskatchewan S0J 2W0 LAC Chair Claire Larocque General Delivery Camsell Portage, Saskatchewan S0J 2W0 Chief Bart Tsannie Hatchet Lake Denesuline First Nation Hatchet Lake, Saskatchewan S0J 3C0 Dear Sirs and Mesdames: The Athabasca Health Authority is pleased to provide the Ministry of Health, Health Canada (FNIH) and our Members with our 2012-2013 Annual Report. The report provides an overall summary of the comprehensive health services provided to residents of the Athabasca region and the Audited Financial Statements for the year ended March 31, 2013. Respectfully submitted Per Athabasca Health Authority Board of Directors Claire Larocque Board Chair 4 ttal March 31, 2013 The Honourable Leona Aglukkaq, PC, MP Minister of Health Health Canada Brooke Claxton Building 16th Floor Tunney’s Pasture PL 0906C Ottawa, Ontario K1A 0K9 Dear Minister Aglukkaq: The Athabasca Health Authority is pleased to provide the Ministry of Health, Health Canada (FNIH) and our Members with our 2012-2013 Annual Report. The report provides an overall summary of the comprehensive health services provided to residents of the Athabasca region and the Audited Financial Statements for the year ended March 31, 2013. Respectfully submitted Per Athabasca Health Authority Board of Directors Claire Larocque Board Chair 5 Letters of Transmi March 31, 2013 The Honourable Dustin Duncan Minister of Health Sask Health Room 204 Legislative Building 2405 Legislative Drive Regina, Saskatchewan S4S 0B3 The Honourable Randy Weekes Minister responsible for Rural and Remote Health Room 214 Legislative Building 2405 Legislative Drive Regina Saskatchewan S4S 0B3 Dear Sirs: The Athabasca Health Authority is pleased to provide the Ministry of Health, Health Canada (FNIH) and our Members with our 2012-2013 Annual Report. The report provides an overall summary of the comprehensive health services provided to residents of the Athabasca region and the Audited Financial Statements for the year ended March 31, 2013. Respectfully submitted Per Athabasca Health Authority Board of Directors Claire Larocque Board Chair 6 ttal Vision Healthy People - Healthy Land AHA believes in a future where people and the land are healthy Communities, families and individuals live in peace and harmony. Traditional values, concepts and health practices are maintained, respected and understood in partnership with contemporary care. There is a hope and confidence that being healthy is achievable. The communities, families and individuals of the region take responsibility for their health through personal and collective practices and through ownership of the governance, management and delivery of health services in the region. Mission “ to create a place to heal northern people ” Where comprehensive health services will be provided in an integrated and holistic manner to support, nurture and restore physical, mental, spiritual and emotional health Where all residents and communities will enjoy equal access to quality services that are comparable to provincial and Federal standards, while being culturally appropriate Where the Authority is an effective community based organization accountable to the community, staffed wherever possible by people from the region Where the partnership between the people and the Authority is the foundation for the pursuit of excellence and the sustainable in health care and will guide other partnerships essential to the realization of our vision Principles Comprehensive, quality services Equal access Culturally appropriate AHA is accountable Employ People from the region Support local people in health careers Partnership is between AHA and the people Membership legislation and government mandates are followed 7 AHA Board Members Claire Larocque Portage Chairperson – Camsell Edwin Boneleye Vice-Chair – Black Lake Modest Bigeye Georgie MacDonald Tammy Lidguerre Raymond MacDonald Allen Augier Sandra Hansen Black Lake Fond du Lac Fond du Lac Black Lake Uranium City Stony Rapids Hatchet Lake Jeanette Tsannie George Tsannie Joseph Besskkaystare Governance The Board of Directors is a Policy Governance Board and has one employee, the Chief Executive Officer. The Authority is managed by the Senior Management Teams composed of the Chief Executive Officer, Director of Community Services, Director of Primary Care, Finance Manager and Human Resource Manager. The Directors and Program Managers are responsible for their respective program areas. Board meetings are held monthly and rotate between the communities. In order to be more financially responsible, the Board also decided to convene meetings via conference call every other month. Board minutes are available for the residents of the region and Board members have the responsibility to share information and to keep their leadership informed on the Authority. Board meetings are open to the public. The Athabasca Health Authority Inc. is responsible for the delivery of health services to the residents of the Athabasca Region. The Authority is comprised of five members: the 8 Black Lake Denesuline First Nation, the Fond du Lac Denesuline First Nation, the Northern Hamlet of Stony rapids and the Northern Settlements of Camsell Portage and Uranium City. The governance structure was established by the Unanimous Members Agreement (UMA) which forms the foundation for the Board’s operation. Each member is entitled to appoint a number of Directors to sit on the board for a three year term. The Board is comprised of nine Directors selected by the member communities’ based on the formula set out in the UMA. Administration, program and service delivery are the responsibility of the Chief Executive Officer, Senior Management Team and the staff. The Board is responsible for strategic planning; fiscal management and reporting; community relationships; quality assurance and risk management; hiring the CEO and monitoring her performance. The Board holds monthly board meetings across the Athabasca Basin as well as hosts an Annual General meeting for the members annually. The board continues in its efforts to be transparent and accountable to the people of the Athabasca Basin. Though this year has been one of change and sometimes challenging, the board remains committed to their mission, vision and principles and has developed a strong and supportive working relationship with the CEO, Senior Management Team and staff. This year the Board was focused on strengthening the Governance structure and ensuring that effective policies and procedures are in place to ensure that the Authority is strong and sustainable for many years to come. The Board is committed to its goals and objectives in order to achieve better health outcomes for all residents of the Athabasca Region. Although there have been challenges for the Authority over the past year, there are also many successes that need to be shared and celebrated throughout the region. This year is especially worth celebrating in that it is our tenth year anniversary of the Authority. The Board is proud of this achievement as the Authority continues to grow and prosper due to the hard work and commitment of the board and staff in establishing a strong foundation of health care programs and services. This is evident through the achievement of Accreditation with Commendation from Accreditation Canada. The board completed a significant amount of work this year which focused on the development of policies aimed at further strengthening governance of the Authority. The Directors also participated in the Health Director Education and Certification Program that was developed by Brown Governance, Inc. and the Johnson-Shoyama Graduate School of Public Policy, in collaboration with the Saskatchewan Ministry of Health. The objectives of the Health Director Education & Certification Program was to improve the confidence and capabilities of directors in their governance practices; to ensure a solid understanding of the fiduciary duties of directors; to ensure directors are both knowledgeable of and well positioned in an effective and appropriate governance system; and to provide education in all aspects of governance. At the Board retreat held in Prince Albert in December 2012, the Board also received media training from Creative Fire, reviewed the Unanimous Member Agreement and bylaws. The overall goal of this was to ensure that the Board Members are keeping with the original intent of the Authority which is to provide first class health services to all residents of the Athabasca Region as well to receive ongoing education and training to ensure that the Board members have the tools necessary to guide the Authority successfully into the future. 9 Message fromthe 10 CEO On behalf of the Athabasca Health Authority, I am pleased to present the 2013 Annual Report .This report provides an overview of all programs and services provided to the residents of the Athabasca Basin for the period of April 1, 2012 to March 21, 2013. This year is very significant as it has been ten years since the Athabasca Health Authority opened its doors. The Board of Directors, Senior Management Team and staff are proud of this accomplishment. This is evident when you tour the facility and see the pride of ownership of all our staff and how well the facility has been maintained, it is hard to believe that it has been ten years. All residents of the Athabasca Region share in our pride in having a health facility of this caliber in the North. This has been year of challenges but also one of many successes. Some of the highlights include; achieving Accreditation with Commendation from Accreditation Canada, implementing Tele-health in the Authority and that we are celebrating our Tenth Anniversary of providing leading edge health care programs and services to the residents of the Athabasca Region. Strengthening governance and financial controls has been our primary focus this year through the development of a new financial policy manual, whistleblower policy, revision of the Board of Directors policy manual and development of a new code of ethics. These policies were identified as being needed by the KPMG audit done last year. I am pleased to announce that we have met and exceeded the requirements of this audit due to the diligence of the Board, Senior Management Team and staff. Our focus will continue to be one of transparency, accountability and in putting our patients first. The Board of Directors continues to support the Senior Management Team in our focus on implementing effective risk management processes, quality assurance and improvement and accreditation initiatives. Together we will continue to work on building the capacity of the residents of the Athabasca Basin to meet the growing health professional employment needs of the Athabasca Health Authority. Other priority areas include: improving equitable access to health services, renegotiating air medevac services, primary health care redesign to meet the needs of our clients in the region. Our desire is to have a health service that is Patient Centered, Community Designed, and Team Delivered. The financial situation of the Athabasca Health Authority remains strong as we continue to focus on providing effective but efficient health services. I would also like to take this opportunity to thank the long term staff and Board members who have been with AHA since it was established. The Authority could not exist without the hard work and commitment of all our staff. Merci Cho Jennifer Conley Chief Executive Officer 11 Board of Directors 12 AHA Board Members: (Top to Bottom, Left Side)Claire Larocque, Modest Bigeye, Caroline Isadore, Allen Augier, (Middle) Sandra Hansen, Raymond MacDonald, Georgie MacDonald, (Right Side) Tammy Lidguerre, Edwin Boneleye 13 A u t is m S p e c t r u m D is o r d e r T h e r a p ie s ( O /T ,P /T ,S L P ) E m e r e n c y P r e p ./P a n d e m ic P la n n in D e n t a l S e r v ic e s S u ic id e In t e r v e n t io n C o m m u n it y W e lln e s s A d d ic t io n s , O /P In t e r v e n t io n M e n t a l H e a lt h , C r is is In t e r v e n t io n M e n t a l H e a lt h /A d d ic t io n s M a n a e r A c q u ir e d B r a in In ju r y In d ia n R e s id e n t ia l S c h o o l re e m e n t O v e rsi h t C P N P T r a d it io n a l H e a lt h S e r v ic e A M a t e r n a l C h ild H e a lt h C H R E d u c a t io n & S u p p o r t H o m e S u p p o r t S e r v ic e s K id s F ir s t N o r t h r. C h r o n ic C a r e & S e lf M a n a e m e n t C h i l d r e n ’s S e r v i c e s M F A S D r. E m e r e n c y P re p a re d n e ss F a c ilit ie s / P r o je c t M a n a e m e n t In fo r m a t io n M a n a e m e n t / IT M e m b e rs B o a rd A n n u a l R e p o r t C o m m u n ic a t io n C a s u a l S t a ff R e c r u it m e n t S u p p o r t S t a ff/O r ie n t a t io n /R e c r u it m e n t E m p lo y e e B e n e fit s O H & S H u m a n R e so u rc e s M a n a e r E m e r e n c y M e d ic a l S e r v ic e s T e r m / P a llia t iv e C a r e / R e s p it e M a n a e r M e d ic a l R e c o r d s M m t R e io n a l T r a n s p o r t a t io n M m t M a in t e n a n c e S t a ff M a in t e n a n c e P h a rm a c y R e c e p t io n / C le r ic a l / A d m in D ie t a r y H o u s e k e e p in F a c ilit ie s S e r v ic e C o o r d in a t o r H o m e & C o m m u n it y C a r e P u b lic H e a lt h N u r s in C o m m u n it y C lin ic N u r s in C o m m u n it y N u r s in A H F M e d ic a l R e c o r d s R e io n a l D ia n o s t ic S e r v ic e s L o n A c u te C a re D ir e c t o r o f P r im a r y H e a lt h C a r e E x e c u t iv e A s s is t a n t S t o r e s / P u r c h a s in F in a n c e M a n a e r C h ie f E x e c u t iv e O ffic e r S e x u a l W e lln e s s /H IV A id s /S T Is H e a lt h P r o m o t io n s M D ir e c t o r o f C o m m u n it y S e r v ic e s P h y s ic ia n s S e n io r M e d ic a l O ffic e r B o a r d o f D ir e c t o r s The Human Resources Department performs several functions that aid in the daily operation of the Athabasca Health Authority. The main areas include payroll, training and development, administration of the benefit and pension plans, recruitment, and employee relations. During the 2013 fiscal year , the department experienced some turnover and underwent restructuring. The Human Resources eliminated the position of a Clerk for the recruitment of a Human Resources Manager, which was vacant as of the end of March. Being understaffed, the department had difficulty developing new initiatives, mainly concentrating on daily tasks. Tasks include: • Creating job postings for vacant or new positions and posting throughout the Athabasca Basin, on Saskjobs and on the Health Careers in Saskatchewan website. In the upcoming year, the department hopes to focus on many new initiatives which will include the implementation of a computerized Human Resource System and the introduction of a new Personnel Policy Manual. Staffing Male Female Total Employees Contractors 10 10 41 21 51 31 Totals 20 62 82 • Arranging and participating in job interviews Staffing • Completing job offers and the onboarding of new staff Separations Maternity Leave Job Postings Total 33 2 44 • New hire orientations • Creating and updating personnel files • Administering paperwork and communicating changes to the pension and benefit companies • Recording and tracking leave usage for all employees Regular hours # 70,345.36 Meetings 1098 Days in Lieu 526.5 Call out 99 • Processing short-term and long-term disability claims Overtime 288.6 Travel 1697 • Coordinating casual coverage for employee leaves and absences Annual Leave 5866.34 Sick 3044.71 • Creating the driving schedule for the pickup and drop-off of employees residing in Black Lake Education/training 1458 Leave without Pay 778.92 • Administering payroll 14 Staffing Human Resources 15 Telemedicine and eHealth are transforming the delivery of health care all across the planet and it is no different for the people of the Athabasca Basin. Allowing healthcare professionals, clinicians and specialists to provide services where they previously couldn’t. With the remoteness of the residents of the Athabasca Health Authority (AHA), being connected to eHeath systems and using Telehealth systems is imperative for improving healthoutcomes in Northern Saskatchewan. Maintaining an industry standard information technology infrastructure, compliance with provincial and Accreditaiton standards will be implemented in order to expand the Accreditated status into this area of AHA’s operations. AHA is developing an intranet sharepoint server in order to manage the sessions and promote internally the availability of educational sessions for the clinicians. This site will be available from every location in AHA in order to facilitate better management practices of the program. Regional policies and procedures are being developed with help from Telehealth Saskatchewan and lifecycle planning will be formalized this year. AHA also presented at the provincial Information Techn federal standards for eHealth and information security and adapting solutions that improve the patients experience are core strategic pillars of AHA’s IT planning. All IT strategies and implementations are maintained with alignment to AHA’s core strategic direction. Telehealth Program With the connecitivity upgrades to the community clinics of Black Lake and Fond Du Lac over the past year, the telehealth program is beginning to make great strides and has doubled its sessions. Available bandwidth in the north and the quality of service has allowed for not only meeting the provincial requirements but exceeding which will benefit the overall development of the program by providing additional telemedicine opportunities. 16 AHA has three official telehealth sites now: Black Lake, Fond Du Lac and Stony Rapids. With funding from Health Canada, AHA was able to purchase two new digital telehealth carts and HD patient cameras one each for the community clinics. This extension of the provincial telehealth network brings healthcare serivces even closer to the patient. With the replacement of Stony Rapids endpoint in the coming year with a digital telehealth cart and patient camera, AHA will become the first region in Saskatchewan to have fully digital telehealth equipment. Telehealth coordinators face to face meeting this year relaying some of the particular challenges that patients face using telehealth in the north. Network Core and Infrastructure Maintaining a solid network infrastructure is crucial for delivering quality health care systems to the point of care. With funding from Health Canada, AHA was able to upgrade the network core switching and create a highspeed backbone at Stony Rapids for the region. AHA will also be able to upgrade the switches and provide more capacity at the community facilities. Core switch upgrades also provided ports for telehealth and other clinical systems used in the region. Premise cabling completed at Stony Rapids this year provides the infrastructure for telehealth in identified locations and infrastructure readiness for Lab Information System (LIS) implementation. Connectivity for the Lab analyzers is in place. Infrastructure was also provided for the WinPharm implementation and all required hardware is in place. Fond du Lac clinc is slated for recabling of the premise wiring this fall to bring it up to IEEE standards and to meet the growing needs of eHealth and program development in the community. AHA was also able to upgrade the wireless infrastructure providing more coverage with a mesh network model for a seamless robust wireless experience across AHA’s three main locations. With the introduction of a wireless LAN controller and a Radius server, clinicians are now able to travel between facilities and automatically connect to the AHA and provincial networks and AHA IT technicians have centralized wireless LAN management. Provision was made for a patient wireless network to increase the quality of stay at the Stony Rapids facility. Windows Infrastructure was further enhanced ology this year with the introduction of System Center Configuration Manager (SCCM) which enables centralized and remote management of all IT assets on the network, patch and security management at the desktop, inventory and asset management and imaging services for workstation deployment. Clinical Systems AHA has already integrated with the provincial RIS/PACS for diagnostic imaging and uses the provincial patient registry system for admitting (WinCIS). Plans are in place for implementing both the LIS for lab and WinPharm for pharmacy. With the availability of these two systems in AHA, doctors will now be able to use the new provinicial eViewer portal to review all of a patients test results and information at each point of care location. Plans have been developed to utilize Sunrise Clinical Manager (SCM) at Stony Rapids along with a provincially approved EMR at the community clinics. With these systems in place, doctors, clinicians, lab and xray technicians and pharmacists will be better able to provide high quality healthcare to the residents, workforce and tourists of Northern Saskatchewan. introduced this year and they have been deployed at Stony Rapids. With Diabetes being a concern for northern populations, wireless gluometers will be introduced as well. Desktop Services Lifecycle planning is critical for efficient and cost effective workstation management. This year’s refresh was supplemented by Health Canada who provided funding for workstations and laptops for both Black Lake and Fond Du Lac. The Provincial Transformation Fund succeddful application provided funding for a UniPrint implementation which allows for unified driver and print management and will reduce costs associated with print job troubleshooting at the helpdesk with less helpdesk calls and improve services across the region. ICT Management Services AHA retains an ICT Management consultant to direct the strategic considerations of ICT management for the region which includes formalizing the ICT strategic plan, ensuring ICT alignment with business objectives, management of multi-jurisdictional standards compliance and funding and oversight of the ICT operations management and the Kelsey Trail Health Region support services. AHA has contracted desktop, server and network support services from Kelsey Trail Health Region for seven years. This strategic partnership has provided daily support services to the users of AHA while assisting in implementing key IT systems such as server virtualization, MedRecs, RIS/PACS and WinCIS. AHA acknowledges the hard work and dedication of the KTHR IT staff and looks forward to continuing this working partnership. New wireless Vital Signs monitors were 17 Accreditation status was achieved as a result of the Accreditation Survey conducted in June 2012. A team of four surveyors from Accreditation Canada conducted an on-site survey of all AHA sites to assess the organization’s programs and services. The following statement is from a letter received from Accreditation Canada, June 21, 2012. “The Accreditation Decision Committee is pleased to inform you that Athabasca Health Authority Inc. is Accredited under the Qmentum accreditation program. This is a milestone to be celebrated, and we congratulate you and your team for your commitment to providing safe, high quality Aboriginal Health Services • Home Support Services • Community-based Mental Health Services and Supports • Medicine Services • Aboriginal Integrated Primary Care Services The next Accreditation survey will be scheduled for June 2015. In addition, the Athabasca Health Authority and the Fond du Lac Health Centre participated in a special project “Remote and Isolated Health Services Standards Pilot Testing.” On October 24 and 25, 2012 a team of 2 surveyors conducted an on-site survey at Accreditation health services.” Following submission of further evidence to the Accreditation Decision Committee in November 2012 the Accreditation status was changed to “Accredited with Commendation”. The following statement is from a letter received from Accreditation Canada, November 16, 2012. “Congratulations! This achievement demonstrates you organization’s determination and commitment to ongoing quality improvement. We applaud your leadership, staff and accreditation team members for their efforts and dedication to the provision of safe, quality health services.” Accreditation Canada is a not-for-profit, independent organization that provides health service organizations with a rigorous and comprehensive process. The accreditation process fosters ongoing quality improvement based on evidence-based standards and external peer review thereby helping organizations strive for excellence. Patient safety is an integral component of the accreditation programs. Eight domains for accreditation achievement were surveyed specific to the Athabasca Health Authority: 18 • • • • Sustainable Governance Infection Prevention and Control Managing Medications Effective Organization Standards for the Fond du Lac Health Centre to conduct a survey of the following standards sets: • Customized Infection Prevention and Control • Medication Management for Remote Health Services • Remote / Isolated Health Services The following statement is from the resulting Pilot Survey: Accreditation Report, issued November 5, 2012. “On behalf of Accreditation Canada's Board and staff, I extend my sincerest congratulations to your board, your leadership team, and everyone at Athabasca Health Authority Inc. on your participation in the Qmentum-site pilot survey. Thank you for your leadership and for demonstrating your ongoing commitment to quality by integrating accreditation into your improvement program. Athabasca Health Authority Inc. is commended on its commitment to using accreditation to improve the quality and safety of the services it offers to its clients and its community”. Greetings! It has been an exceptional year providing services to AHA. Physicians continue to proudly serve each of the communities in the Athabasca basin. Not only has the itinerant physician group expanded, but we have been fortunate to have an excellent group of locum physicians who continue to return to provide ongoing coverage. We are dedicated to providing high-quality care in accordance with best practice guidelines. I would like to extend a special note of gratitude to Drs N Ayub & F Habib; Dr Habib has provided physician services for nearly 7 years, and Dr Ayub has provided physician services for over 8 years. Thank you for your time, your generosity, and your dedication to this community. Within the past year, the healthcare initiatives implemented include improving access to services, streamlining physician clinics, advocating for better access to emergency reconciliation, colon cancer screening, chronic disease management, Pap smear follow-up guidelines, and integrated maternal serum screening. All of these initiatives have improved timely and appropriate access to healthcare as well as increased the standard of care for our patients here in the Athabasca basin. I would personally like to thank all of my patients, all of the community members, all the wonderful staff at AHA and NMS for an amazing two and half years of clinical service and one year of being the Senior Medical Officer. I will miss you all dearly. It has been a true honour to serve this community. Thank you very much for having me here. Respectfully and with much gratitude, Dr. Karen Weese MD CCFP Senior Medical Officer for the Athabasca Health Authority Sr. Medical Officer services including specialist services at tertiary care centers at the provincial level, and incorporating provincial and best practice guidelines into the community clinics as well as at the Athabasca Health Facility. Areas of improvement include: developing a venous thromboprophylaxis policy & guidelines, instituting and/or facilitating standardized care for all investigation followups, sexual assaults, medication Demographics • AHA’s total population increased by almost 10% between 1998 and 2012, from 2,382 to 2,608 individuals. • In 2012, 33.9% of the AHA population was less than 15 yrs of age. • In 2006, 95.3% of the AHA population selfidentified as being Aboriginal. • In 2012, AHA along with Mamawetan Churchill River and Keewatin Yatthé Health Regions had some of the highest ‘dependency ratios’ of all other health regions in Canada, comparing the number of youth under 20 and elders over 65 years of age with the ’working’ population of 20-64 years. Regions with high dependency ratios indicate economically stressed areas AHA Environmen Non-Medical Determinants of Health • Only 1 in 4 individuals aged 25-29 yrs in AHA are high school graduates compared to 80% for the province • The median before-tax income of people living in AHA is $11,296 which is $10,000 less than the provincial median • AHA has almost four times the proportion of dwellings requiring major repair and over 17 times the rate of crowding, having more than 1 person per room, compared to the province. Maternal / Child Health • The AHA crude birth rate has increased slightly over the past decade and in 2007 was 32.8 births per 1,000 population, almost 2.5 times the provincial rate • The 2008-9 AHA teen pregnancy rate of 172.4 pregnancies per 1000 females aged 1519 yrs is 3.5 times the provincial rate • Infant mortality rates in northern Saskatchewan have been gradually decreasing over the past several decades but remain over 1.6 times the provincial rate 20 Injuries • Injuries accounted for 23.5% of deaths and were the leading cause of premature deaths in AHA between 1998-2007 • An AHA child under 19 years of age is over 1.4 times as likely to die from an injury than their provincial counterpart • Two in three deaths from traffic collisions are due to a drinking driver in northern Saskatchewan, almost 1.8 times the provincial rate. Chronic Diseases • Between 2002/3 and 2006/7 there have been an average of 6 new individuals diagnosed with diabetes each year in AHA, with a total of 45 individuals living with diabetes in 2006-7. The number of individuals tal Scan with diabetes in AHA may be underestimated due to challenges in data collection. • Between 1998-2002 and 2003-2007 the 5-yr average age-std lung cancer mortality rate remained relatively unchanged in northern females while decreasing in northern males. Northern rates remain significantly higher than their provincial counterparts. This highlights the need for tobacco reduction strategies as off-reserve northern smoking rates in 2009-10 were 41% in males and 42% in females aged 12 and over. Communicable diseases • The 2010 estimated crude rate of Chlamydia in AHA was 6.5 times the provincial rate. • The 5-yr overall crude rate for diarrheal diseases in northern Saskatchewan has decreased by 70% between 1999-2003 and 2005-2009. • Similar to provincial trends, the number of newly diagnosed HIV cases in northern Saskatchewan has been increasing in recent years, with around 15-20 newly diagnosed cases per year in northern Saskatchewan. 21 Community Servi With Jennifer Conley’s appointment as the new CEO for AHA, Marcie Garinger stepped into the position as acting Director of Community Services in November 2012 and was later appointed the permanent role in March 2013. The Director of Community Services is responsible for delivery of Mental Health and Addictions programs in the communities of Uranium City, Fond du Lac, Black Lake, Stony Rapids and Hatchet Lake. She is also responsible for the delivery of Maternal Child and Health home visiting programs, FASD, Autism programs and pediatric Speech Language services for the communities in AHA, with the exception of Hatchet Lake. Other therapy programming includes the contractor for the Physical Therapist who sees both pediatrics and adult patients. The Dental Services program is in her portfolio as well. This includes the contracted dentists, assistants, and dental therapists. Program reporting to both FNIH and the Ministry of Health is an important function of the Director of Community Services. As we move into 2013-2014, the Director of 22 Community Services priority will be aiding in the development and submission of the Community Health Plan for the two onreserve communities of Black Lake and Fond du Lac Following a tragic accident in the summer of 2012, we lost a great member to our team-Martha Tousaint. As a result of this loss, the AHA Mental Health & Addiction team will never be the same. Martha spent many years employed as a NNADAP Addiction worker in the community of Black Lake. In honor of Martha’s memory, her kindness and selflessness, the hard work and dedication she provided to our team and her community, we would like to dedicate this poem before proceeding with the remainder of our report. To our dear friend and colleague: ces You were just like a candle full of light and comradeship now you have returned to the source of life in faith and gratitude watching over us Addiction Services With staffing changes, we had a number of new staff starting at various times. As a result of this, vacancies for some positions lasted a number of months which affected programming in various communities. Wanda Yooya and Richard Rice joined the Fond du Lac addiction team in August and September 2012. Richard later resigned in March 2013. Emil Eyford and Victor Echodh joined the Black Lake Addiction team in December of 2012. Vince Vandale joined as the Addiction worker in February 2013 for Black Lake and Stony Rapids as well as prevention work in the schools. Fortunately, Mary Shaoulle and Madelyn Denechezhe spent another year as Addiction workers for the community of Hatchet Lake; therefore addiction programming was not affected in that community. 23 Dentist Services: Program Totals Total numbers of... Black Lake Fond du Lac Clients seen 998 176 Adult Clients seen 550 123 Youth Clients seen 445 53 No Shows 398 42 Days in Community 103 22 Mental Health: Program Totals by Community Total numbers of... Black Lake Fond du Lac Stony Rapids Uranium City Wollaston Totals 12/13 1414 1339 602 143 1545 5043 Adult Clients seen 311 385 147 65 310 1218 Youth Clients seen 47 98 23 4 32 204 individual counselling sessions 448 550 195 55.5 548 1796.5 Assessments done 59 108 42 0 187 396 Emergency/Crisis Sessions 83 21 39 1 56 200 Home Visits 30 133 21 4 76 264 Missed Appointments/No Shows 73 200 7 2 58 340 School Visits 18 66 18 9 26 137 Clients on Case Load Community Dental: Black Lake Community Dental: Fond du Lac Dates # under 5 # School Age # Adults # of Referrals Dates # under 5 # School Age # Adults # of Referrals 03/13 1 53 15 2 03/13 3 29 6 2 02/13 0 83 9 2 02/13 2 28 5 2 01/13 17 19 5 5 01/13 15 18 14 0 12/12 4 13 17 5 12/12 - - - - 11/12 3 45 22 10 11/12 11 221 2 2 10/12 2 48 13 3 10/12 6 19 0 2 09/12 - - - - 09/12 4 56 5 1 08/12 3 7 26 2 08/12 2 20 24 5 07/12 no service 07/12 - - - - 06/12 no service 06/12 - - - - 05/12 no service 05/12 1 16 17 3 04/12 11 82 6 12 04/12 6 71 11 6 Totals 41 350 113 39 Totals 50 478 84 23 Community Dental: Stony Rapids 24 Community Dental: Uranium City Dates # under 5 # School Age # Adults # of Referrals Dates # under 5 # School Age # Adults # of Referrals 09/12 3 11 - - 05/12 1 18 - - 10/12 4 10 - 2 Totalas 1 18 - - Totals 7 21 - 2 Athabasca Health Authority does not have an in-patient treatment program, however we are able to provide out-patient treatment programming through the Matrix Program. Addiction workers also do one-on-one addiction counseling and make referrals to out of region inpatient treatment facilities. They are an integral part of the community healing process as often times they are the ones setting up healing workshops, youth workshops and other activities that focus on healing and doing healthy activities. An Addiction Youth Prevention Worker is in all of our communities. An assigned Addiction Worker goes into their local schools and delivers class-room presentations from kindergarten up to grade twelve, that provide prevention and health promotion material for children and youth on subjects such as addictions but also on mental wellness, bullying, fasd, to name a few. Highlights of the Year include: • Aboriginal Cultural Teachings • AA in Dene • Dene Culture pack • AA for the Native North American • Idol-Youth and Adult Singing Contest • Healing Gathering • AA Round Up and Family conference with • ADCFS • V-day Dance • Grief& Loss Workshop • Smoking Cessations program with prenatals • Elementary School Program Inhalant Abuse • Workshop • Youth at Risk Healing Camp • National Addiction Awareness Week as community prevention and education workshops. The therapists work closely with other primary health care team members and the addiction workers as well as the local health clinic staff and school staff to ensure that mental health services reach all age groups and there is a continuum of care provided. Dental Services The dental services program consists of two treatment streams; one is the contracted dentist who visits the community of Black Lake Her services fo and the second is the Dental Therapy program. The Dentist focuses mainly on adults in that community however she did offer periodic coverage for Fond du Lac since the dentist position in that community has been vacant. We are very fortunate to have these dental professionals come and stay in our communities. The Dental therapist in Fond du Lac is on a 3 week in, one week off rotation, and she works from 9:00am to 7:30pm, Monday to Friday. The Dental Therapist in Black Lake is on a 9 day rotation, once a month. She works Monday to Saturday, 9:00am to 7:30pm. Recruitment of a full time dental therapist is becoming more difficult now that Saskatchewan Dentists are able to hire dental therapist in their private practice and offer high salaries. Mental Health Therapy Athabasca Health Region contracts Mental Health Therapists that are approved service providers through FNIH Uninsured Benefits. We are fortunate to have these qualified service providers come into the communities on a regular, monthly basis to provide ongoing counseling services. They also provide crisis support services and group work as well 25 Childrens Services The Children’s Services program continues to offer the home visiting curriculum of “Growing Great Kids” to families that are prenatal and/or have children from birth to five years of age. Case loads are low (9-15 families) due to the intensity of the home visits, i.e., weekly one to one and half hour visits. The Home Visitors are all local, community members that have an interest in early childhood development and in helping families with young children. Last year, we had two new members join the team, Myrna Fern from Fond du Lac and Sheena ThroassieClarke from Black Lake, Brenda Mercredi is the home visitor for the provincial communities of Uranium City and Stony Rapids and has been employed as such for five years. All the home visiting staff receive training on the delivery of the Growing Great Kids Curriculum. On-going support is offered through Kids First North and more recently FNIH maternal Child and Health, as the home visitors are able to participate in monthly teleconference meetings with other Home Visitors across the north as well as other training opportunties. Clinical supervision is provided by the Children’s Services Coordinator. Highlights of the year include: • Early Years Children’s Fair for Black Lake and Stony Rapids in May 2012; • Helping ECIP North conduct developmental 37 screens in Fond du Lac in December 2012; • Supporting the new Pediatric Speech Language Pathologist, this was a short-term, trail contract from October 2012 to March 2013. • Supporting the Autism Consultant from Saskatoon Autism Services, who started in September 2012 and has monthly, weekly visits to Athabasca basin. • Partnering with the local prenatal/postnatal workers conduct prenatal classes in their communities. • Partnering with Stony Rapids CAPC Family Wellness program to conduct preschool and family activities such as prenatal cooking classes, preschool craft and baking activities. • To have FHIN accept our proposal to enhance case management processes. • Providing home visiting families in all three of the participating communities Christmas Food Hampers, Fruit and Vegetable Food Hamper and an Easter Food Hamper. “W e would like to thank Cameco and Areva for their generous donations to the Children’s Services program, so that we could purchase food items for the Good Food Boxes.” 26 Therapy Services Adult & Pediatric Physical Therapy Due to changes in contract services, we did not have a physical therapist in AHA for July & August, 2012. However, in September 2012 we were very fortunate to have Adrianne Vangool, from Saskatoon come to our region one week a month and provide physical therapy and advice to nursing staff on home care clients in all of our communities. Adrianne also attends to a small case load of pediatric clients. With her strong interest in yogo, Adrianne has also been to some of the schools and communities to offer yoga classes, after hours. Patient no shows can at times be high, but Adrianne has developed great repoire with her clients and they are attending to appointments regularly. Adrianne is also a critical piece of the Saskatchewan Surgical Initiative in AHA. Adrianne provides therapy services that not only reduce surgical recovery time and symptoms but in some cases, prevent surgery from happening all together. Pediatric Speech Language Therapy In November 2012 we were able to secure a short-term Pediatric Speech Language contract with Ashley Bakken from Regina, Saskatchewan. Ashley provided services in our communities for 4 days/month. During that time we discovered that there were a number of children that required SLP services. Ashley was able to see quite a few children and provided assessments and on-going care. We are pleased to announce that we will be continuing to offer pediatric SLP services to children in AHA as we found another SLP who is interested in providing services in AHA and has signed a contract with us. Children Services: Program Enrollment Communities Black Lake Fond du Lac Stony Rapids 13 10 9 # of Families Please note that in December 2012, ECIP North (Early Childhood Intervention Program) was contracted by the Fond du Lac Band to conduct developmental screens on children from birth to four years of age. As a result of those screened, we saw a demand in pediatric SLP services from their referrals; hence, the larger waitlist. Therapy Services: Pediatric Speech Language Therapy Communities Black Lake Fond du Lac Stony Rapids Appointments Booked 24 35 24 Clients Seen 14 10 12 No Shows 10 17 11 Wait List 14 39 8 Therapy Services: Physical Therapy Black Lake Children Black Lake Adults Fond du Lac Children Fond du Lac Adults Stony Rapids Children Stony Rapids Adults 03/13 1 7 1 10 - 19 02/13 - 8 - 6 - 17 01/13 - - - - - - 12/12 - 1 - 8 1 11 11/12 - - - - - - 10/12 - 2 - 6 - 12 09/12 - 2 - 8 - 7 08/12 - - - - - - 07/12 - - - - - - 06/12 - 7 - 2 3 7 05/12 - 1 - - - - 04/12 2 2 - 7 4 7 Total numbers of... 27 Nursing Services Nursing Services are provided by Primary Care Nurses (RNs providing services under a Transfer of Medical Function), Nurse Practitioners and Home care Nurses; offering primary health care, chronic care, pre and post-natal care, home care, public health and health promotion programs. AHA nurses work diligently to strike a balance between health promotion and acute treatment. Nursing Services: Clinic Visits by Age Locations Black Lake Fond du Lac Totals 0 - 8 Weeks 131 47 178 9 Weeks -11Months 343 184 527 12 Months - 4 Years 1268 386 1654 School Age (5 - 14 Years) 1538 455 1993 Young Adult (15 -24 Years) 2147 706 2853 Adult (25 -44 Years) 4531 1542 6073 Middle Adult (45 -64 Years) 3357 1124 4481 Elderly (65 Years & over) 968 435 1403 2 - 2 14285 4879 19164 N/A Totals 28 Nursing Services: Clinic Visits by Location Locations Black Lake Fond du Lac Totals Clinic Working Hours 12,323 4003 16,326 Home Visit 14 33 47 N/A 13 48 61 Outside Clinic Hours 1694 790 2484 School 241 2 243 Pre and Post-Natal Program Family centered maternal health care includes the care and guidance of the mother and family through pregnancy, delivery and through to 6 weeks postpartum. The objective is to promote a healthy pregnancy, and to help new parents and families develop parenting skills and lifestyles conducive to optimal physical, social and mental health of the family members. Immunization Program Well Child (Immunization Program) ages 2 months to 5 years This mandatory program is offered in each of the communities on a regular basis and has very high success rate. All immunizations in both the First Nation and Provincial communities are now included in the Saskatchewan Information Management System (SIMS), a provincial immunization data base system. School Immunization Program The school program is designed to meet the health needs of the school age populations and is initiated in September of each year. Nurses to provide immunizations according to the schedule and are also available at the teacher’s request for class room teaching. Chronic Program With an emphasis on a holistic approach to health care, the communities of the Athabasca Health Authority continue to strive to care for all aspects of chronic disease and its impact on daily living. With the increase in chronic diseases such as diabetes and hypertension, we have recognized the need for increased screening and education to modify and reduce risk factors. The CHR’s and RN’s work as a team to provide quality care along with the organizing of routine wellness visits, necessary lab work, physician appointments, and educational sessions to promote wellness, reduce risk factors and provide a positive learning environment. AHA was able to recruit the services of a Diabetes Nurse Educator in early 2013; however, this position is now vacant and recruitment strategies continue. 29 30 Communicable Disease Control Each of the Community Health Centers maintain the standardized CDC programs reportable to NITHA (First Nation’s Communities) and Population Health (Provincial Communities), with an emphasis on the type of communicable disease that may be affecting the demographics of that community at any given time. There is ongoing surveillance, treatment and followup of all reportable diseases in a timely manner. Tuberculosis focus on screening, contact tracing and treatment. Regular TB specialty clinics are coordinated by TB Control for monitoring and follow-up. Home and Community Care The Home and Community Care program provides service in Black Lake, Fond du Lac, and Stony Rapids. This care is based on a thorough assessment upon referral from doctors, nurses or family members. Traditional values, health practices, respect and confidentiality are maintained to help the client and their family live with optimal health in their own homes. Foot care is provided on an individual basis by the Home Care Nurse. The communities of the Athabasca Basin, at this time continue to deal with new cases of TB on a regular basis. Focused efforts and strategic planning in conjunction with NITHA and TB Control have been initiated, with a 31 Primary Healthcare “ Our vision is a primary health care system that is sustainable, offers a superior patient experience, and results in an exceptionally healthy population.” Excerpt from: A framework for achieving a high performing primary health care system in Saskatchewan, 2012, Saskatchewan Framework for Primary Health Care 32 Services Saskatchewan’s Ministry of Health recently announced the release of the framework for Primary Health Care which is “Patient Centred, Community Designed, and Team Delivered”; focusing on 4 major areas: 3. The primary health care system has contributed to achieving an exceptionally healthy population with individuals supported and empowered to take responsibility for their own good health. 1. Everyone in Saskatchewan – regardless of location, ethnicity, or “underserved” status – has an identifiable primary health care team they can access in a convenient and timely fashion. 4. Achievement of reliable, predictable and sustainable delivery of primary health care. Residents are aware of primary health care services available to them. Residents choose to be connected to a primary health care team. Residents recognize the importance of a consistent team as their home –base for health care services. Primary Health Care teams have undertaken Clinical Practice Redesign. Health Authorities have a process in place for referring patients without a regular primary health care provider to an available primary health care team. 2. A model of patient and family-centred care has been implemented to achieve the best possible patient and family experience. Residents rate their primary health care experience as exceptional. All patients and families are meaningfully involved with and engaged in decision making at all levels – shared decision making and advisory processes Patients with chronic disease report an increase in confidence to self-manage their disease. Patient navigation is culturally sensitive Definition Primary Health Care is described as the “everyday care” that a person needs to protect, maintain, or restore health. It is often a person’s first point of contact with the health system. Within the Athabasca Health Authority (AHA), Primary Health Care refers to “the first level of care and the initial point of contact a client has with the health system. Often this begins with the Primary Care Nurse or with the attending physician. Primary Health Care is meant to be the first step in the continuum of care, with multidisciplinary teams emphasizing health promotion and illness prevention. It is also the link to other parts of the health system and assists to navigate the complexities and services of the health system. 33 The Health Facility in Stony Rapids provides the following services through an interdisciplinary team of 1 RN or RN(NP), 1 Paramedic, 1 LPN and 1 Special Care Aide each 12 hour shift, and a Laboratory / XRay Technician available at all times: Community Nursing Services are provided in the Communities of Black Lake, Fond du Lac and Uranium City. These services include 24/7 emergency services; and primary care, community health and home care nursing services. • Emergency / Outpatient services • Primary care services including chronic disease management • Support for physician clinics, specialist clinics and specialized laboratory clinics • Inpatient Services o Acute Care – 7 beds o Labor and Delivery – 1 bed for emergency obstetrics o Long Term Care – 4 beds o Respite Care - 1 bed The Population Health Unit (La Ronge) provides public health and population health services through a Co-Management Agreement. Services provided to the AHA Health Facility include the Medical Health Officer (Dr. Irvine); Infection Prevention and Control Coordinator; Nutritionist; Nurse Epidemiologist; and Environmental Health / Public Health Inspector. Additional services include: o Physician Services coordinated through Northern Medical Services; including 2 Doctors at all times o Visiting Specialist’s Clinics including Ultrasound Services, Obstetrician, ENT (Ears, nose and Throat) Specialist, and Orthopedic Specialist. o Emergency Medical Services; including ground and air medevac throughout Northern Saskatchewan o Laboratory and Diagnostic Imaging o Pharmacy Services o Health Records and Medical Transportation o Public Health Nursing Health services are enhanced with the support of Reception, Food Services, Housekeeping and Laundry, and Maintenance. 34 The position of Director of Primary Health Care is responsible for primary health care services, patient / client safety, risk management, quality improvement and accreditation. Initiatives achieved include: • Preparation for the first Accreditation Canada site survey scheduled for June 2012. This is a major initiative; including development and implementation of all policies and programs to meet the Accreditation Standards. • Review and revision of the AHA Patient Safety policies and procedures, with a focus on: o Medication reconciliation, medication administration and communication of client information. o “Least Restraint” policy and procedure to preserve the dignity of all individuals and minimize risks. o Falls Prevention program. o Suicide Prevention policy and procedure. • TLR (Transfers, Lifts and Repositioning) training for front-line caregivers and support staff. • Emphasis on Infection Prevention and Control, including implementation of a Hand Washing Program. The focus for 2013 will include: • Comprehensive review of the AHA Primary Health Care Plan with a focus on patient / family centered care, community engagement, physician partnership and improved team work. • Establishment of a formal Quality Improvement / Risk Management Program. • Improved reporting processes including monthly data collection to better reflect the trends related to services provided. • Team decision-making through regular committees and meetings supported by documentation. 35 The Health Records / Medical Transportation team continued to remain somewhat consistent throughout the year with two full-time employees, as well as one full-time Health Records Consultant. Throughout the year, we worked on many projects to increase efficiency. Some of these projects included placing Volume and Deceased labels on the applicable Health Record charts, organizing the Long Term Care chart thinnings in to binders according to our Chart Assembly order (with tabs for each major section), and advanced all of the hospital charts to allow more room in each section of the mobile shelving. We also continued the process of going through each inactive clinic chart and amalgamating any original patient information in to the patient’s hospital chart. We enjoyed participating in the Accreditation process which took place from June 4 – 7, 2012. Our Policy and Procedure manual was reviewed and our processes were examined. We received positive feedback and high regards from the Accreditation Team. We have been able to accomplish last year’s goal of registering all patient visits in WinCIS by training clinicians on the registration process. This process increases productivity within the multidisciplinary team. We continued to charter and schedule flights for the physicians and patients. In June 2012, First Nations and Inuit Health confirmed the length of time we are required to keep all medical transportation documents. Many hours were spent sorting through documentation and retaining necessary information. Health We continue to organize and host Specialty Clinics for Northern Medical Services. Dr. Martins, Orthopedic Surgeon, continued his trial of holding a clinic at the Athabasca Health Facility. April 1, 2013, it was determined that his clinics were of benefit so Northern Medical Services agreed to fund his clinic as a regular visiting specialty for the next fiscal year. The IT staff installed the necessary computer programs on the Emergency desktop to speed up the process during Ultrasound Clinics. This upgrade enabled one staff member to effectively manage the clinic. This process improves access to diagnostic reports. The Specialists are thankful for receiving wireless access so patient care and treatment is provided and documented in a more timely manner. Dora, Jessica, Florence and I are continually reviewing our day to day practices and routines. We strive to make improvements in patient access to care, to specialty visits, and to more timely 36 reporting periods. Our goal is to improve patient/family/staff relations and provide optimal holistic care. Records Daily Census – Evenings & Weekends Total Clients Treated by Area of Discipline April 1, 2011 – March 31, 2012 Month Treatment Telephone Advice Total Clients DR NP NP & DR PCN PCN & DR NP PCN 04/2011 35 31 0 5 11 14 1 97 05/2011 21 37 4 8 20 6 0 96 06/2011 13 27 2 5 28 13 5 93 07/2011 25 35 0 7 46 9 1 123 08/2011 20 45 5 9 30 3 4 116 09/2011 6 19 0 14 52 9 0 100 10/2011 3 36 1 5 33 14 1 93 11/2011 15 50 0 6 27 6 0 104 12/2011 19 56 6 6 4 11 2 104 01/2012 14 38 1 6 20 9 1 89 02/2012 12 20 0 6 15 6 1 60 03/2012 10 43 2 0 23 11 0 89 Grand Total NP – Nurse Practitioner 1164 PCN – Primary Care Nurse 37 Health Records: Specialist Clinics Black Lake Fond du Lac Stony Rapids Uranium City Total Patient Services Otolaryngology (ENT) 40 26 13 4 83 Ultrasonography 85 82 40 5 212 Obstetrics & Gynecology 38 16 10 4 68 Audiology 13 2 5 0 20 Lab Days 377 203 N/A 20 600 Doctor Days 0 0 877 0 877 Orthopedic 36 30 8 4 78 Specialists Clinics Health Records: Outpatients April 1, 12 -Mar 31, 13 Non-Treaty Treaty Out of Province Out of Country Total Patients 03/13 25 338 1 - 364 02/13 24 235 0 - 259 01/13 28 328 5 - 361 12/12 23 252 5 - 280 11/12 31 335 3 - 369 10/12 48 395 8 - 451 09/12 43 388 1 1 433 08/12 45 400 9 - 454 07/12 44 369 9 2 424 06/12 44 279 4 - 327 05/12 47 373 4 - 424 04/12 27 307 5 - 339 Month 38 39 7 8 8 8 7 6 7 3 5 6 8 9 05/12 06/12 07/12 08/12 09/12 10/12 11/12 12/12 01/13 02/13 03/13 Inpatients Carried Over From Previous Month (includes LTC) 04/12 Month 15 18 19 25 17 24 28 23 23 28 22 27 Admissions 13 13 14 21 9 15 20 17 19 26 17 24 General Medicine 3 3 2 0 3 10 4 4 3 1 4 2 Pediatric Medicine April 1, 2011 – March 31, 2012 Inpatients Admissions & Discharges 0 0 0 0 0 0 1 0 0 0 0 0 Obstetrics Delivered 0 0 0 1 0 0 0 0 0 1 1 0 Obstetrics Antepartum 0 0 0 0 0 0 0 0 0 0 0 0 Obstetrics Aborted 0 0 0 0 0 0 1 0 0 0 0 0 Newborn Discharges by Service 0 0 0 0 0 0 0 0 0 0 0 0 Obstetrics Postpartum 2 0 1 2 0 0 0 0 0 0 0 0 Palliative Care 1 0 0 0 3 2 1 3 2 0 0 0 Alternative Level of Care 0 1 0 0 0 1 0 0 0 0 0 0 LTC 1 0 2 2 2 3 2 7 4 6 6 6 Transferred to Another Facility 1 0 1 0 0 1 0 0 0 0 0 0 stay) Total Deceased 19 17 17 24 15 28 27 24 24 28 22 26 Total Discharges (includes last month 156 40 59 87 40 242 67 63 57 65 60 98 Average Days Stay 8.2 2.5 3.5 3.6 2.7 9.0 2.5 2.6 2.4 2.3 2.7 3.8 Length of Stay Emergency Medical Another year has passed, and during that time, the Athabasca Health Authority Emergency Medical Services (AHA EMS) Department has continued to excel in providing pre-hospital care and transport in the Athabasca Region. Statistically, Air Medevacs within the Athabasca Basin saw a slight decrease in comparison to 2011, while Air Medevacs to hospitals in Prince Albert and Saskatoon saw a slight increase. Air Medevacs which bypassed the Athabasca Health Facility, straight to hospitals in the South, saw no change. Ground Medevacs within Stony Rapids and Black Lake saw a notable increase during 2012. Although there were very few operational changes in the AHA EMS Department, we did welcome the arrival of a new Stryker Power PRO XT stretcher. The Stryker Power PRO XT 40 stretcher operates on a battery-powered, hydraulic system which allows it to lift and carry loads in excess of 600lbs. In addition to improving patient safety, the hydraulic-lift feature of the stretcher will undoubtedly save the Paramedics of the AHA EMS Department from potential injuries associated with using a manual-lift stretcher. The Athabasca Health Authority and the AHA EMS Department have been handed an important role in Emergency Preparedness for Stony Rapids. Working with the Northern Hamlet of Stony Rapids, RCMP, SERM, and local Airlines, we have drafted a Disaster Preparedness Plan, for in the event of any potential aviation accident, natural disaster, or mass casualty incident (MCI) which may affect the local area and exceed the intended capacity of the Athabasca Health Facility. All groups involved have agreed to meet on a regular basis to discuss and review the plans. The AHA EMS Department is has been Services working on adding new equipment to our current MCI cache, to make certain that we can provide appropriate care to a large number of victims in the event of a disaster. Over the past year, the field of Paramedicine has continued to develop and gain recognition. Now more than ever, Paramedics are being utilized in many different settings. As the need for highly-trained medical staff continues to grow, more and more Paramedics will be utilized in front-line healthcare in Hospitals, Medical clinics, Air Medevac operations, Industrial and Mine sites, as well as urban and rural Ambulance Services. In a recent study done by Abacus Data for the Saskatchewan Emergency Medical Services Association (SEMSA), ‘nine in ten respondents (89%) believed that Paramedics are very important to Saskatchewan’s Health Care System, similar to Doctors (89%) and Nurses (88%). Paramedics are clearly viewed as key actors in the Province’s Health Care System.’ When compared with Firefighters, Doctors, and Nurses, three in four respondents (74%) agreed that they have a lot of respect for Paramedics, making Paramedics the most highly respected medical professionals in Saskatchewan. As our profession continues to progress, and our Scope of Practice continues to grow and allow for more advanced skills, the AHA EMS Department looks forward to providing superior care to the Athabasca Basin. Emergency Medevac Services Statistics April 1, 2012 - March 31, 2013 Transwest Air Charters into AHF from: Transwest Air Charters from AHF to: Transwest Air Charters bypassing AHF: HTV Trips into AHF from: HTV Trips from AHF to: Camsell Portage 4 Fond du Lac 42 Saskatoon 1 Uranium City 3 Other 3 Total 53 Prince Albert 43 Saskatoon 59 Total 102 FDL to Saskatoon 2 FDL to Prince Albert 9 Other to Prince Albert 1 Total 12 Black Lake Clinic 25 Black Lake Area 106 Stony Rapids SRAP 55 Stony Rapids Area 21 Treated w/o transport 2 Other 0 Total 209 Stony Rapids SRAP 102 Stony Rapids Area 7 Black Lake Area 4 Total 113 41 Pharmacy services to the Athabasca Health Authority are provided by Rubicon Pharmacies. Glen Booker, from Mayfair Drugs in Saskatoon, provides the on site service to the Authority, while Melfort Pharmasave provides the prescription services to the communities. Both locations are responsible for information services and support to the medical staff. A pharmacist is making monthly visits to the Athabasca Health Authority with the majority Pharmacy Servi 42 of the time spent at the Athabasca Health Facility, with visits to the communities happening from Stony Rapids. The time spent in the basin is a minimum of 40 hours a month. The goal is to attend clinics at Black Lake and Fond du Lac every other month and Uranium City once a year. This year weather and other circumstances prevented any visits to Uranium City or Camsell Portage. While onsite the pharmacist checks stock for expired products, which are returned for credit to AHA where able to, and to do audits of narcotic medications. Unwanted medications that have not been used by patients are returned south where they are shipped to a medical waste plant and are disposed of in an environmentally friendly manner. This is to prevent contamination of our water and or soil, and improve human and animal safety. Medication reviews on patients are done when a referral from a physician or a nurse is received. Work this year was completed on policies and procedures with the goal of accreditation. Further work on medication reconciliation was completed, with MedRec upon admission being fully implemented. Monthly audits have confirmed rates of 70 to 90 % adherence. The ultimate goal is 100%. We have also started the next step and have implemented MedRec upon discharge and transfer. Work will continue in improving this project. A new formulary from Health Canada, for the communities, has recently been adopted by NITHA for the northern Saskatchewan nursing stations. This has been implemented. We are now using a warehouse in Prince Albert to supply the stations and the Athabasca Health Facility with medications. The large problem of medication shortages that was affecting the Canadian (and worldwide) market has been largely rectified. This was a long period of time that we had to make changes and try to accommodate these shortages. The pharmacist is also responsible for the creation and upkeep of the formulary used at the AHF. This is one of the products from the Pharmacy and Therapeutics Committee, along with the oversight of other initiatives such as MedRec. The use of a pharmacist as part of the health care team helps to make it a true collaborative practice. Pharmacy Services: Pharmacist Hours by Facility Month Black Lake Fond du Lac Facility Travel Time Total Time 03/13 - - 44 7 51 02/13 - - 47 7 52 01/13 - - 48 7 55 12/12 3 7 30 7 47 11/12 31 - 41 9 50 10/12 - 8 34 8 50 09/12 - 7 38 9 54 08/12 - 7 38 9 54 07/12 3 - 40 8 51 06/12 2 - 40 8 50 05/12 - 7 40 8 55 04/12 - - 41 8 49 Pharmacy Services: Pharmacist Hours by Facility Monthly Average Prescriptions Black Lake Fond du Lac Stony Rapids U City & CP Total for AHA Monthly Average of Prescirptions for 2009 - 2010 664 870 424 98 2056 Monthly Average of Prescirptions for 2010 - 2011 862 1000 477 104 2440 Monthly Average of Prescirptions for 2011 - 2012 914 1066 492 106 2578 Monthly Average of Prescirptions for 2012 - 2013 929 1106 509 110 2654 Percentage Increase 2011-2013 1.02 1.04 1.03 1.04 1.03 ces Laboratory & Diagnostic Imaging This past year our LAboratiry saw 305 inpatients, 1001outpatients and 2654 referred in patients that were lab specimens sent to us from clinics. Our diagnostic imaging department saw a total of 1209 patients. These numbers reflect increases in each area. Our staffing changed slightly with the addition of 2 new technicians. We have recently replaced the BFT II Coagulation Analyzer with a Hemachron Signature Elite. This is an analyzer that is used to determine patients clotting factor. We have implemented the WinCIS system that is used in combination with our PACS system for viewing xrays on the provincial level. This year we will be working with our IT Services to introduce a Laboratory Information System (LIS) which will allow doctors to view lab results in offices throughout the province. 3S Health will be introducing new hematology analyzers this year and we look forward to updating that area of our lab. 43 Partnerships NORTHERN MEDICAL SERVICES REPORT TO THE ATHABASCA HEALTH AUTHORITY APRIL 1, 2012 – MARCH 31, 2013 A. PHYSICIAN PLACEMENT / REGIONAL SERVICES The itinerant model of care was fully staffed with Drs. N. Ayub, F. Habib, L. Huxtable, M. Urton, and K. Weese. Locum services were provided by Drs. D. Archer, A. Grobler, J. Hanson, M. Lindsay, P. Manzini, A. Ng, D. Opper, and J. Steplewski. Refer to the attached for a complete collation of the physician summary. B. OUTLYING CLINICS Regular local clinics continued in the Athabasca Health Facility, along with clinic days to the outpost nursing stations of Fond du Lac twice per week on Mondays and Wednesdays, Black Lake twice per week on Tuesdays and Thursdays, and Uranium City/Camsell Portage once per month, typically the third Friday of the month. April 1, 20112 – March 31, 2013 Patient Activity: No. of Clinics Contracted Per No. of 26-wks Clinics Held Average No. of Patients Per Clinic Total No. of Patients Seen No. of Home Visits Black Lake (2/wk) 104 101 14 1413 1 Fond du Lac (2/wk) 104 93 14 1286 4 Uranium City 24 12 12 143 1 Camsell Portage 24 11 3 38 0 256 217 2880 5 Totals Clinic Cancellations: Black Lake: 1 - Statutory Holiday Uranium City: 6 - Patient numbers did not justify more than one clinic per month 1 - Aboriginal Day Camsell Portage: 1 - No patients 1 - Physician illness 6 - Patient numbers did not justify more than one clinic per month Fond du Lac: 6 - Statutory Holiday 4 - Poor weather conditions 1 - Physician illness 44 ATHABASCA ITINERANT SPECIALIST CLINICS C. TEACHING ACTIVITIES JURSI’s, College of Medicine, Univ. of Saskatchewan April 9 – May 4, 2012: Jodi McNabb, Saskatoon June 4-29, 2012: Nirosha Hoover, Saskatoon October 1-26, 2012: Jean Mok, Regina March 11-28, 2013: Leah Block, Regina BL FDL UC TOTAL 11 3 32 9 1 31 ENT August 10/12 -Dr. D. Stevens 6 12 -Dr. L. Brewster 2 6 November 22/12- Dr. D. Stevens 4 17 8 -Dr. L. Brewster 3 7 2 12 - Dr. D. Stevens 3 11 6 20 May 4/12 4 10 6 20 July 20/12 3 March 1//13 Air transportation for JURSI rural rotations was made possible with discounted fares arranged by Dr. Tom Smith-Windsor, Associate Dean of Rural and Medical Education, Univ. of Saskatchewan and Mr. Jim Glass of Transwest Air, as well as funding provided by the College of Medicine to support medical students’ travel to the Athabasca for mandatory rural rotations. SR Orthopedics - Dr. S. Martins August 24/12 November 23/12 March 8/13 1 5 6 9 4 4 7 8 7 2 16 13 11 2 18 OB/GYN – Dr. E. Clark* May 18/12 2 6 6 2 16 October 26/12 1 15 5 1 22 The efforts made by the physicians and the Athabasca Health Authority staff to accommodate, orientate and include the medical students are greatly appreciated. December 21/12 4 5 2 11 March 22/13 3 12 5 November 4/11 1 14 6 19 6 D. ITINERANT SPECIALIST CLINICS Ultrasound - C. Jabusch Pilot Orthopedic Clinics were initiated by Dr. S. Martins, a Prince Albert-based specialist (former NMS family physician), which were well received and planning proceeded for Dr. Martins to provide three clinics per fiscal period on an ongoing basis, with additional clinics being supported if traveling on existing specialist charters and if Dr. Martins’ schedule is able to accommodate. February 24/12 1 21 21 1 26 April 27/12 3 9 6 18 May 18/12 1 8 7 16 June 29/12 3 6 7 July 20/12 4 1 7 August 24/11 2 3 8 September 27/12 4 7 8 October 26/12 3 6 6 15 November 23/12 7 6 6 19 December 21/12 4 10 January 25/13 5 6 11 February 22/13 1 8 8 17 March 8/13 3 9 3 15 March 22/13 1 7 5 13 78 246 168 TOTAL PATIENTS SEEN 16 2 14 13 1 20 14 22 18 510 **Dr. Eric Clark provides OB/GYN services at the Yutthé Dené Nakóhódí via complimentary NMS charters, typically along with Ultrasound. These clinics are not funded by the NMS provincial and federal budgets, patient data is included in the above for statistical data purposes only. Respectfully submitted, Veronica McKinney P.R. Butt, MD CCFP(EM) Medical Director Northern Medical Services University of Saskatchewan 404, 333 - 25th Street East Saskatoon, SK S7K 0L4 45 Index to Finance 46 48 AHA Management Letter 49 Audited Financial Statements 50 Auditor’s Letter 51 Financial Statements 54 Notes to Financial Statements Management Letter The accompanying financial statements are the responsibility of management and have been approved in principle by the Board of Directors of the Athabasca Health Authority Inc. The financial statements have been prepared in accordance with Canadian Generally Accepted Accounting Principles and the Financial Reporting Guide issued by Saskatchewan, Ministry of Health, and of necessity includes some amounts that are based on estimates and judgments. The Board of Directors carries out their responsibility for the financial statements through the Senior Management Team, with whom they review financial statements and report on regular basis. The appointed auditor has full and open access to the Senior Management Team. The Members of the Authority, as per Unanimous Members Agreement, retain the authority to approve and the acceptance of the Annual Audit. Management maintains appropriate systems of internal control, including policies and procedures, which provide reasonable assurance that the Authority’s assets are safe guarded and the financial records are relevant and reliable. The appointed auditor conducts an independent audit of the financial statements. His/her examination is conducted in accordance with Canadian Generally Accepted Auditing Standards and includes tests and other procedures, which allow him/her to report on the fairness of the financial statements. The payee disclosure lists of individuals who received $2,500 or more for salaries, wages, honoraria and compensation for personal services in available upon request from the Chief Executive Officer who may be contacted by telephone at (306) 439-2200 or by email at [email protected]. Jennifer Conley, Chief Executive Officer 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 AHA Staff 80 Employees Adam, Raelene Adam, Tiffany Augustine, Donalea Boneleye, Bonnie Boneleye, Crystal Boneleye, Trevor Buchanan, Wilma Conley, Jennifer Cook, Dora Denechezhe, Marie Dmyterko, Betty Donard, Alphonse Donard, Shirley Echodh, Victor Ettibar, Kathy Eyford, Emil Fern, Myrna Friesen, Judith Garinger, Marcie Gazayou, Darlene Gross, Rod Hayter, Dwayne Henney, Susan Hermiston, Veronica Hogan, Irene Jean Hunsberger, Jessica Leger, Candace Lloyd, Jack MacDonald, Cheyenne MacDonald, Danielle MacDonald, Doris Macdonald, Elizabeth McDonald, Irene Mercredi, Brenda Mercredi, Jennifer E. Mercredi, Zinck, Rose Michell, Ashley Monias, Arvel Osei, Bernice Randhile, Mary Rose Robillard, Francis Robillard, Kathy Robillard, Melvin Robillard, Sheila Robillard, Theresa Sandypoint, Joe Paul Sasakamoose Stephanie Sayazie, Albert Sayazie, Roberta Sayazie. Elden Seegerts, Florence Sepp, Doris Sha'Oullie, Mary Throassie, Janet Throassie, Sheena Toutsaint, Jenny Vandale, Vince Yooya, Wanda Contractors Black, Deon Blackstock, Paul Boen, Angela Case, Dana Diamante, Angelita Dupuis, Patti Eckert, Arlene Ewenv, Janice Folden, Deanna Garland, Chris Germin, Kathleen Gyimah, Priscilla Hanson, Nita Herle, Allyce Hilario, Javier Johnson, Lorraine Johnson, Audrey Korsberg, Merlyne La Clare, Patrick Larocque, Brandyn Miller, JD Murphy, Shelley Nelson, Brad Osei, Bernice Proulx, Beverly Schriemer, Otto Van Oostdam, Joanna Vangool, Adrianne Willis, Diane Willoughby, Teresa Wlock, Jesse Worth, Crystal Young, Richard AHA Locati ons Athabasca Health Authority Inc. Contact Person: Jennifer Conley - CEO Box 124 Black Lake, SK S0J 0H0 Phone: 1-306-439-2200 Fax: 1-306-439-2211 Email: [email protected] Web: www.athabascahealth.ca Black Lake Clinic Contact Person: Evelyn Throassie Health Director Box 124 Black Lake, SK S0J 0H0 Phone: 1-306-284-2020 Fax: 1-306-284-2090 Email: [email protected] Fond du Lac Clinic Contact Person: Tammy Lidguerre Health Director Box 249 Fond du Lac, SK S0J 0W0 Phone: 1-306-686-2003 Fax: 1-306-686-2145 Email: [email protected] Uranium City Contact Person: Dwayne Hayter Nurse in Charge General Delivery Uranium City S0J 2W0 Phone: 1-306-498-2412 Fax: 1-306-498-2577 Email: [email protected] - - - - Athabasca Health Authority P.O. Box 124 Black Lake, SK S0J 0H0 Phone: (306) 439-2200 Fax: (306) 439-2211 E-Mail: [email protected] 2 0 1 2 At habas c a H e alt h Au t hority A nnual Report -
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