1
Bath and North East Somerset
Dementia Information Prescription
www.dementiaweb.org.uk
There are many things to think about when you are affected by dementia, be it as the person who
has been diagnosed or as a family member or carer.
The Dementia Information Prescription includes a list of key services, organisations and
contact telephone numbers for Bath and North East Somerset where you may be able to access
information and support. An * highlights where a service offers dementia specific support. Other
things that you may wish to consider are included in a list at the end of the prescription, but as
everyone’s life and dementia experience is unique it does not mean that you will need information
about every subject. We aim to provide you with relevant information when the time is right for you.
We can also provide you with up-dates and an Information Prescription localised to your postcode and
personalised to your own individual requirements. Please contact the helpline or write to us at Dementia
Helpline, Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH for further details.
If you would like to discuss any of this information or you need any further help please do not
hesitate to contact the 24 hour dementia helpline on 0845 120 4048.
1
Dementia Adviser/Support Worker – for face to face support and information
Alzheimer’s Society*
Alzheimer’s Society offers information and support for people with
any type of dementia and their families.
A telephone information line is normally staffed between 9.00 am and
2.00 pm Monday to Friday with an answer phone outside of these hours.
International House, Bank Road, Kingswood, Bristol, BS15 8LX.
01179 610693
Free from a landline.
Alzheimer’s Society Dementia Support Worker – Katy Berwick*
A Dementia Support Worker provides support to people with dementia
and their carers/families to help them to maintain their independence,
improve their sense of well-being and keeping in control of their
lives. They also assist in identifying needs and access to appropriate
information. This service is provided through one to one contact.
0754 092 1035
Carers’ Centre
Offer a range of services and a variety of events at different venues.
Most importantly by joining the Carers’ Centre, people can share
their experiences of caring and use it to help others. This support
applies to carers of all ages.
North East Somerset Carers’ Centre, 1 Riverside Cottages,
Radstock BA3 3PS.
Bath Carers’ Centre, The Woodlands, Lower Bristol Road, Bath BA2
9ES.
Email: [email protected]
Web: http://www.banescarerscentre.org.uk/
0800 038 8885
Free from a landline.
Reviewed December 2013 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
2
Bath and North East Somerset
Dementia Information Prescription
2
Local adult social care contact – if you wish to find out about care at home, respite
or Care Homes you will need this number to request a Community Care Assessment – see
details below: (a)
If you think you may benefit from equipment or advice to help with everyday activities around
the home you can request an Occupational Therapy Assessment – see details below: (b)
(a) (b) CHAT – Community Health and Access Team – SIRONA
Care & Health
SIRONA is based at St. Martin’s Hospital, Clara Cross Lane, Bath
BA2 5RP.
3
01225 396000
Local Council – people living with dementia may be eligible for a discount on their council
tax – contact the council for a form
Bath and North East Somerset Council
People living with dementia may be eligible for a discount on their
council tax. Contact the number opposite to find out what you might
be entitled to.
In writing to: Council Tax, PO Box 2797, Bath, BA1 1WF.
4
www.dementiaweb.org.uk
01225 477777
You will be given a
selection of options,
you will need option 5.
Benefits help and advice – you may be eligible for some financial support including a
non-means tested benefit called Attendance Allowance
Age UK Bath and North East Somerset
They provide a range of support and services for older people
including benefits help and advice. They also provide a drop-in
information and advice service:
Monday to Friday 9.30 am – 12.30 pm
Tuesday, Wednesday and Thursday 1.30 pm – 4.30 pm – advice
sessions by appointment.18 Kingsmead Square, Bath, BA1 2AE.
Keynsham – First Tuesday of the month, 10.00 am – 12.00 pm at
Keynsham Baptist Church, High Street, Keynsham, Bristol, BS31 1DP.
Radstock – First Thursday of the month, 10.00 am – 12.00 pm at
Radstock Methodist Church, High Street, Radstock, BA3 2DR.
Timsbury, Conygre Hall, North Road (in car park from CAB van) –
First and third Wednesday of the month, 10.00am – 1.00pm
Email: [email protected]
Web: http://www.ageuk.org.uk/bathandnortheastsomerset/
01225 466135
Bath and North East Somerset Council
The Guildhall, High Street, Bath, BA1 5AW.
01225 477777
You will be given a
selection of options,
you will need option 4.
Reviewed December 2013 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
3
Bath and North East Somerset
Dementia Information Prescription
4
www.dementiaweb.org.uk
Benefits help and advice – you may be eligible for some financial support including a
non-means tested benefit called Attendance Allowance CONT...
Citizens Advice Bureaux (CAB) for Bath and North East Somerset
Contact any of the following organisations and arrange for some face-to-face help with
completing paperwork when applying for financial help, making a complaint or appealing
against a decision.
Bath CAB
Ring between 10.00 am – 4.00 pm Monday to Friday for advice and
times when a face to face appointment can take place.
2 Edgar Buildings, George Street, Bath, Somerset, BA1 2EE.
0844 848 7919
Please be aware that
this call costs 5p per
minute.
Bath CAB – One Stop Shop
When you drop in you will be offered an initial assessment interview
lasting about 15 minutes before helping you to decide the way
forward, which may include an appointment – either face-to-face at
one of the offices or over the phone.
One Stop Shop, Lewis House, Manvers Street, Bath BA1 1JG.
Drop-in only.
Keynsham CAB
Ring between 10.00 am – 4.00 pm Monday to Friday for advice and
times when a face to face appointment can take place.
Riverside Building, Temple Street, Keynsham, Bristol, BS31 1LA.
E-mail: [email protected]
0844 848 7919
Please be aware that
this call costs 5p per
minute.
Midsomer Norton CAB
Ring between 10.00 am – 4.00 pm Monday to Friday for advice and
times when a face to face appointment can take place.
The Hollies, High Street, Midsomer Norton, Somerset, BA3 2DP.
E-mail: [email protected]
0844 848 7919
Please be aware that
this call costs 5p per
minute.
Mobile Advice Van
The Mobile Advice Van currently visits Timsbury to reach out to
those who have difficulty getting to one of the other three centres.
Open 1st and 3rd Wednesday of each month 10.00 am – 1.00 pm.
Conygre Hall, North Road, Bath BA2 0JG.
Drop-in Service.
Other organisations:
Carers’ Centre
Offer a range of services to support carers of all ages.
Carers’ Centre, 1 Riverside Cottages, Radstock, BA3 3PS.
Email: [email protected]
Web: http://www.banescarerscentre.org.uk/
0800 038 8885
Free from a landline.
Reviewed December 2013 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
4
Bath and North East Somerset
Dementia Information Prescription
4
www.dementiaweb.org.uk
Benefits help and advice – you may be eligible for some financial support including a
non-means tested benefit called Attendance Allowance CONT...
Other organisations: CONT...
GOV.UK
Department of work and pensions enquiry line.
Web: https://www.gov.uk/
5
0800 882 200
Free from a landline.
Local support for the person with dementia – (inc: practical and emotional support,
possible opportunities/activities)
Advocacy Service - Carers’ Centre
Advocacy is a way of helping people, in partnership, to express their
views and wishes, so they can be heard.
This service is for all carers, all you need to do is register as a
member. There is no cost involved.
Carers’ Centre, 1 Riverside Cottages, Radstock, BA3 3PS.
Email: [email protected]
Web: http://www.banescarerscentre.org.uk/
0800 0388 885
Free from a landline.
Alzheimer’s Society*
Alzheimer’s Society offers information and support for people with
any type of dementia and their families.
International House, Bank Road, Kingswood, Bristol, BS15 8LX.
01179 610693
Alzheimer’s Society Day Centres*
Day care enables the carer to have some short term regular respite. The person with dementia
attends a specialist centre for 3 – 5 hours at a time, perhaps one day per week to include
meals and refreshments. Activities are organised either at the centre or as visits out to places
of interest. Often transport can be organised.
Hazelmeir Day Centre, Alzheimer’s Society*
Open Monday, Tuesday, Thursday and Friday 10.00 am – 3.30 pm.
Cleeve Court Care Home, Twerton, Bath, BA2 1RS.
01225 396729
Pinelea Day Centre, Alzheimer’s Society*
Open Monday, Wednesday, Thursday, Friday
10.00 am – 3.30 pm
Pinelea Day Centre, Greenacres, Midsomer Norton, Bath, BA3 2RD.
01225 396491
Reviewed December 2013 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
5
Bath and North East Somerset
Dementia Information Prescription
5
www.dementiaweb.org.uk
Local support for the person with dementia – (inc: practical and emotional support,
possible opportunities/activities) CONT...
The Limes Day Support Service, Alzheimer’s Day Support Service*
A day support service for younger people with dementia (under
70 years). The service provides an opportunity to socialise with
other people with dementia whilst pursuing personal hobbies and
interests. Following assessment the service will also provide you with
a level of personal care.
The Limes, Kingswood Foundation Estate, Bristol BS15 8DB.
01179 613651
Alzheimer’s Society Home Support Service*
Home Support Services offer a personalised one-to one support for
you in your own home.
You will be supported to participate and continue with your daily
life and activities that are important to you. You will be able to make
choices on how your time is spent.
Home Support Services will help you to feel less isolated and help
you to feel independent and in control. Visits will be tailored to your
individual needs.
The services also aim to support those who care for you, by allowing
them time to pursue their own hobbies, and to look after their own
health and well-being.
Pinelea Day Centre, Greenacres, Midsomer Norton, Bath, BA3 2RD.
Email: [email protected]
01225 396426
Or
01225 396741
Singing for the Brain®*
These sessions for people with dementia and their carers bring people
together to sing in a friendly and stimulating environment. The groups
are led by trained facilitators.
Every Tuesday afternoon 2.30 pm – 4.00 pm.
Weston Free Church (Moravian), High Street, Weston, Bath, BA1 4DJ.
0754 092 1035
Alzheimer’s Society and Carers’ Centre Support Groups*
Alzheimer’s Society, Carers’ Centre and Curo Memory Café*
Provides practical information and support on living well with
dementia. They offer an opportunity for people with dementia, their
families and carers to ask questions and to hear from others about
their experiences. Within an informal and sociable environment a
variety of guest speakers provide a wide range of information and
support on every day issues as well as dementia related topics.
They meet on 2nd Monday of the month, 2.00 pm – 4.00 pm:
Curo Community Room, St Nicholas Court, Bathampton, BA2 6UY.
0754 092 1035
Contact Katy Berwick
0800 0388 885
Contact
Neil Drinkwater
Free from a landline.
0797 498 3004
Contact
Peta Rahmatalla
Reviewed December 2013 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
6
Bath and North East Somerset
Dementia Information Prescription
5
www.dementiaweb.org.uk
Local support for the person with dementia – (inc: practical and emotional support,
possible opportunities/activities) CONT...
Kingfisher Lodge*
Meet First Thursday of each month from 2.00 pm – 3.30 pm at
Chestnut Walk, Saltford, BS31 3BG. Replacement care provided
free on-site.
0800 0388 885
Contact
Neil Drinkwater
Free from a landline.
or
0754 092 1035
Contact Katy Berwick
Woodland Grove*
Meet first Friday of each month from 2.00 pm – 3.30 pm at
Woodland Grove, Weston park, Lower Weston, Bath, BA1 4AS.
Replacement care provided free on-site.
0800 0388 885
Contact
Neil Drinkwater
Free from a landline.
or
0754 092 1035
Contact Katy Berwick
Curo Memory Café*
Provides advice and support for anyone who is concerned about
their memory or that of a loved one. The Café enjoys a range of
activities and encourages carers and people with dementia to come
and meet new people and receive help from a number of services
including Alzheimer’s Society and Carers’ Centre.
They meet on the last Thursday of every month 10.30 am – 12.00 pm.
Curo Hillcrest Community Room, 93 Hillcrest, Peasedown St.John,
BA2 8JR.
07974 983004
or
01225 366196
Please ring before
attending.
The Peggy Dodd Centre*
Day Centre*
Provides support for older people from Bath and surrounding areas
with Alzheimer’s and other types of dementia. Referral is usually
through a social worker or Community Psychiatric Nurse. It offers, at
very reasonable rates, up to five days per week day care and lunch is
provided. Other services available include chiropody, aromatherapy,
bathing, hairdressing and a home sitting service.
The Peggy Dodd Centre, Brierley House, Summer Lane, Combe
Down, BA2 5JX.
Email: [email protected]
Web: www.peggy-dodd-centre.org.uk/
01225 835520
Please call before
attending.
Reviewed December 2013 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
7
Bath and North East Somerset
Dementia Information Prescription
5
6
www.dementiaweb.org.uk
Local support for the person with dementia – (inc: practical and emotional support,
possible opportunities/activities) CONT...
Dementia Café*
Meets at the Day Centre on the first Saturday of each month and is
an occasion for Carers and the ones they care for to come and meet
other people. The Café is open from 10.30 am – 12.00 pm, and is
staffed by Peggy Dodd volunteers.
The Peggy Dodd Centre, Brierley House, Summer Lane, Combe
Down, BA2 5JX.
Email: [email protected]
Web: www.peggy-dodd-centre.org.uk/
01225 835520
Please call before
attending.
Singing for the Brain*
Takes place every Friday at The Peggy Dodd Centre. Please arrive at
10.00 am when light refreshments will be served followed at 10.30 am
by an hour of singing and musical activities.
The Peggy Dodd Centre, Brierley House, Summer Lane, Combe
Down, BA2 5JX.
Email: [email protected]
Web: www.peggy-dodd-centre.org.uk/
01225 864464
Please call before
attending.
Local support groups for family, friends and carers
Age UK Bath and North East Somerset – Befriending Service
Meet with someone to give you encouragement and support to get
out and do things you want to do, or have someone come to your
home for a chat. They also have a wide range of activities suitable for
carers to give them a break; however do discuss when you call, if they
are suitable for the person you care for.
18 Kingsmead Square, Bath, BA1 2AE.
Email: [email protected]
Web: http://www.ageuk.org.uk/bathandnortheastsomerset/
01225 466135
Carers’ Centre
Offer a range of services and a variety of events at different venues.
Most importantly by joining the Carers’ Centre, people can share
their experiences of caring and use it to help others.
The Carers’ Centre supports carers of all ages - young carers and
adult carers.
1 Riverside Cottages, Radstock, BA3 3PS.
Email: [email protected]
Web: http://www.banescarerscentre.org.uk/
0800 0388 885
Free from a landline.
Reviewed December 2013 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
8
Bath and North East Somerset
Dementia Information Prescription
6
www.dementiaweb.org.uk
Local support groups for family, friends and carers CONT...
RICE (Research Institute for the Care of Older People)*
RICE hold courses specifically for the carers of individuals with
dementia.
The course consists of 4 sessions which are usually held over four
consecutive Friday afternoons. These run from 1.30 pm – 3.30 pm at
the RICE Centre building at the Royal United Hospital in Bath.
RICE also offer a sitting service so if your relative or friend wants to
come along, members of our staff (nurses and psychologists) can
look after them while you attend the course. We usually organise
some games / activities or just chat and have refreshments.
The RICE Centre, Building 8, Royal United Hospital, Combe Park,
Bath, BA1 3NG.
Email: [email protected]
Web: http://www.rice.org.uk/
7
01225 476420
Local health care contacts – there may be options in your local area for certain health
specialist services to visit you at home – where applicable we have listed services in your area,
but if in doubt contact your GP practice for further details
Alternative Therapies (always discuss with your GP first, but can be a good source of
relaxation)
SIRONA Care & Health
St. Martin’s Hospital, Clara Cross Lane, Bath BA2 5RP.
01225 831400
Community Memory Screening Clinic*
These are clinics run by nurses or psychologists for people over 50
years of age who live in Bath and North East Somerset and who
feel that they have a memory problem. The purpose is to distinguish
between early dementing illness and memory/concentration
problems due to other causes such as stress and bereavement.
These clinics are held in Bath, Radstock, Keynsham, Bradford on
Avon and Trowbridge. Each centre holds a clinic every 2 months.
Email: [email protected]
Web: http://www.rice.org.uk/
01225 476420
Continence (problems associated with toileting)
Contact your GP practice for details.
Reviewed December 2013 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
9
Bath and North East Somerset
Dementia Information Prescription
7
www.dementiaweb.org.uk
Local health care contacts – there may be options in your local area for certain health
specialist services to visit you at home – where applicable we have listed services in your area,
but if in doubt contact your GP practice for further details CONT...
Dentist (dental pain and/or poor oral health may be a great source of distress)
Community Dental Service
The Community Dental Service (CDS) provides dental care for
people who are unable to access treatment from a general dental
practitioner (GDP) because of special needs, or disabilities. Home
visits are available where patients are housebound, or where the
disability is such that the individual would find it too difficult to visit a
clinic, but this would be at the discretion of the service.
The Dental Hospital, Lower Maudlin Street, Bristol, BS1 2LY.
0117 342 4383
Diagnosis
RICE (Research Institute for the Care of Older People)*
• can give an in-depth assessment of the person’s memory
function and cognition (thinking processes)
• make a diagnosis
• offer treatment where appropriate
• provide advice and where necessary put people in touch with
other services within the community
The Memory Clinic is held on Tuesday mornings at the RICE Centre,
Royal United Hospital. Bath.
They always like you to come with a relative or friend who knows you
well. The tests and assessments that they carry out cover a number
of different areas.
The RICE Centre, Building 8, Royal United Hospital, Combe Park,
Bath, BA1 3NG.
Email: [email protected]
Web: http://www.rice.org.uk/
01225 476420
Dieticians (Dietary advice and nutritional support)
Nutrition and Dietetics
St Martin’s Hospital, Clara Cross Lane, Bath, BA2 5RP.
01225 833916
GP Referral.
Reviewed December 2013 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
10
Bath and North East Somerset
Dementia Information Prescription
7
www.dementiaweb.org.uk
Local health care contacts – there may be options in your local area for certain health
specialist services to visit you at home – where applicable we have listed services in your area,
but if in doubt contact your GP practice for further details CONT...
Community/District Nurse (visit at home to meet any short or long term nursing needs)
Community Nurse
Trust HQ, St Martin’s Hospital, Clara Cross Lane, Bath, BA2 5RP.
01225 831724
Hearing (hearing loss may contribute to increased isolation but hearing aids may also add
further to confusion with increased or distorted noise levels. It is therefore important to have
the right assessment by an Audiologist experienced in assessing hearing loss and dementia)
Hearing and Vision Service Advice – Hearing and Vision Service
Keynsham Health Centre, St Clements Road, Keynsham, BS31 1AF.
01225 395331
Occupational Therapist (activity, aids and adaptations)
CHAT – Community Health and Access Team – SIRONA Care &
Health
SIRONA is based at St. Martin’s Hospital, Clara Cross Lane, Bath
BA2 5RP.
01225 396000
Opticians (undetected visual problems such as sight loss may exacerbate anxiety and
increase risk of falls)
Hearing and Vision Service Advice – Hearing and Vision Service
Keynsham Health Centre, St Clements Road, Keynsham, BS31 1AF.
01225 395331
Healthcall Optical Services
Specialises in home eye care services; takes care of everything
from home eye tests and dispensing of glasses to a comprehensive
aftercare service.
Web: www.healthcalloptical.co.uk
0800 030 4083
Free from a landline.
NHS Choices – Website only
Web: http://www.nhs.uk/nhsengland/aboutnhsservices/opticians/
pages/nhsopticians.aspx
Website only.
VisionCall
Specialises in home eye care services; takes care of everything
from home eye tests and dispensing of glasses to a comprehensive
aftercare service.
Web: www.vision-call.co.uk
0845 677 3340
Charges range from 1p
– 11p per minute when
calling from a landline.
Reviewed December 2013 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
11
Bath and North East Somerset
Dementia Information Prescription
7
www.dementiaweb.org.uk
Local health care contacts – there may be options in your local area for certain health
specialist services to visit you at home – where applicable we have listed services in your area,
but if in doubt contact your GP practice for further details CONT...
Palliative Care
Dorothy House Hospice Care
Provides specialist palliative care to support patients with life limiting
illness and their families at the end of life, providing advice on
symptom control and help with Advance Care Planning.
Dorothy House Hospice, Winsley, Bradford-on-Avon, BA15 2LE.
Web: www.dorothyhouse.co.uk
01225 721385
Physiotherapists (Mobility and exercise)
Avon and Wiltshire Mental Health Partnership (AWP)
Significant provider of specialist mental health services operating
across Bath and North East Somerset, Bristol, North Somerset, South
Gloucestershire, Swindon and Wiltshire. They have a range of services
including Occupational Therapists and Physiotherapists.
GP referral only.
Physiotherapy
You can either be referred by your GP. If you self-refer you will need to
fill out a self referral form from the SIRONA website. Telephone lines
are open 9.00 am – 3.00 pm.
Web: http://www.sirona-cic.org.uk/
Keynsham Health Centre, St Clements Road, Keynsham, BS31 1BG.
Paulton Memorial Hospital, Salisbury Road, Paulton, BS31 7SB.
St Martin’s Hospital, Clara Cross Lane, Bath, BA2 5RP.
01179 461020
or
01179 461022
Podiatry (Good foot care leads to reduced pain, increased mobility, increased physical activity,
reduction in falls)
Podiatry Clinic (Chiropodist)
Medical foot care need only. A self referral form can be obtained from
the receptionist at your GP.
St Martin’s Hospital, Clara Cross Lane, Bath, BA2 5RP.
01225 831770
Speech and Language Therapists (assessment and advice concerning swallowing, feeding
and communication)
Speech and Language Therapy
Outpatient Therapies, St Martin’s Hospital, Clara Cross Lane, Bath,
BA2 5RP.
GP referral only.
Reviewed December 2013 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
12
Bath and North East Somerset
Dementia Information Prescription
8
www.dementiaweb.org.uk
Local activities, organisations e.g. Age UK, Alzheimer’s Society etc
Age UK Bath and North East Somerset
Have a wide range of activities suitable for carers to give them a
break, however do discuss when you call, if they are suitable for the
person you care for.
18 Kingsmead Square, Bath, BA1 2AE.
Email: [email protected]
Web: http://www.ageuk.org.uk/bathandnortheastsomerset/
01225 466135
Age UK Home from Hospital
If you are an in-patient in the Royal United Hospital Wards or A&E,
St. Martin’s Hospital, The Mineral Water Hospital or Paulton Hospital
and you live in the Bath and North East Somerset area, you are 18
years of age or over, and you are worried about how you will manage
when you get home, the following help is available:
01225 462641
• Transport home and settling in making sure you are safe, warm
and comfortable
• Help with shopping
• Help with light meals or arrangements for meals
• Fetch prescriptions light cleaning
• Provide information about other useful organisations
Contact Home Services Team at Age UK Bath and North East Somerset.
Email: [email protected]
Aster Living
Provides simple technology that’s easy to install and use which
gives 24 hour emergency support. They help hundreds of people
with dementia to stay independent while giving their carers peace of
mind, real-time respite and 24 hour reassurance.
Web: http://www.asterliving.co.uk/your-peace-of-mind/
01380 735555
Or
0333 400 8222
Bath and North East Somerset Council
For information on the service you need provided by Bath and North
East Somerset Council contact the switchboard and ask for the
service you require e.g. Public Transport Concessions.
Email: [email protected]
01225 47 7000
(Switchboard)
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Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
13
Bath and North East Somerset
Dementia Information Prescription
8
www.dementiaweb.org.uk
Local activities, organisations e.g. Age UK, Alzheimer’s Society etc CONT...
Bath Ethnic Minority Senior Citizens Association (BEMSCA).
Their aim is to increase awareness of available statutory and
voluntary service provisions. They offer information and advice
services to BME Senior Citizens; information and advice in users’
languages as well as providing an active and friendly day centre,
which prides itself on creating a supportive and stimulating
environment for its users.
Fairfield House, 2 Kelston Rd (Via Partis Way), Bath, BA1 3QJ.
Email: [email protected]
Web: http://www.bemsca.com/
01225 464165
Bath Mind
Runs several services in Bath for people experiencing mental ill health
and for their carers. These services include an independent advocacy
service to help people access the services they need and to voice
their concerns, advocacy for older people and people with dementia,
advocacy for people from black and minority ethnic groups.
13 Abbey Church Yard, Bath, BA1 1LY.
Email: [email protected]
Web: http://www.bathmind.org.uk/
01225 464656
Bath Institute of Medical Engineering (BIME)
Is an independent charity, working to design and develop new
technologies to help people with disabilities and healthcare problems.
They have developed a number of products to support people living
with dementia. They work closely with disabled people, carers and
healthcare professionals to develop a sensitive understanding of a
user’s needs, and design a successful solution. For more information
on their products for people living with dementia contact either the
telephone number opposite or look at their web page:
Web: http://www.bime.org.uk
01225 824103
Blue Badge Scheme
The Blue Badge Scheme provides national parking concessions
for people with severe walking difficulties who travel as drivers or
passengers. The scheme is also for people who are severely sight
impaired. People who have blue badges can park close to their
destination in on-street parking and some car parks.
Email: [email protected]
01225 477 133
Reviewed December 2013 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
14
Bath and North East Somerset
Dementia Information Prescription
8
www.dementiaweb.org.uk
Local activities, organisations e.g. Age UK, Alzheimer’s Society etc CONT...
BT Landline – Free Priority Report Fault Repair Scheme
If you qualify for the Scheme, your phone line will be looked after free
of charge and any faults will be dealt with as soon as possible, day
or night, every day of the year, including Christmas Day.
You can also find more information about other BT services for those
with additional needs, and download a copy of the booklet, at
Web: www.bt.com/includingyou
0800 800 150
Free from a landline.
The Care Forum – New Routes
This is a social prescribing service which aims to help you improve
your quality of life and your social and emotional wellbeing.
It provides a free and confidential service including
GP referral only.
• sign posting
• one to one support
• befriending
You can access New Routes through your GP if you are over 16 and
living in the Keynsham area.
Email: [email protected]
Web: http://www.thecareforum.org/pagesocial-prescribing.html
Care and Repair
Work specifically in Bath and North East Somerset and is a Home
Improvement Agency which provides a range of practical services
designed to support elderly, disabled and vulnerable people and
enable them to continue to live safe, warm and secure within their
own homes.
01749 345379
Care and Repair Home Safety Check and Hospital Discharge
Service. (Falls Prevention Services)
Provide a dedicated service for all hospital staff with a discharge
role, and act as a co-ordinator in the facilitation of safe effective
discharges, by offering a dedicated free Home Safety Check to
those patients who are vulnerable or would benefit from the service.
This service is also available to anyone in the community who is at risk
of falling and feels unsafe, or have any housing conditions which may
be affecting their health and wellbeing.
01749 345379
Community Alarm Services
For a free home demonstration or if you would like to know more
please contact the Community Alarm Service.
01225 477892
Reviewed December 2013 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
15
Bath and North East Somerset
Dementia Information Prescription
8
www.dementiaweb.org.uk
Local activities, organisations e.g. Age UK, Alzheimer’s Society etc CONT...
Community Meals
‘Meals on Wheels’ – or Community meals as they are now known –
are cooked meals that are provided to people in their own homes to
assist them to live as independently as possible. Community Meals
via Bath and North East Somerset Council could be an option.
01225 394350
Community Transport Team
Community Transport schemes are aimed at providing members of
the public, who are unable to use conventional public transport due
to disability or age, with fully accessible transport in order to help
solve their mobility problems.
Riverside, Temple Street, Bristol, BS31 1LA.
01225 394041
You will be given a
list of options – select
option 6, ask for
Community Transport.
Council Connect (Bath and North East Somerset)
Access to disabled toilets – RADAR key.
01225 394041
You will be given a
list of options – select
option 6, ask for
RADAR keys.
Crossroads Care Wessex
Offers a specialist support service to people living at home. Once you
have decided that Crossroads Care Wessex is the right homecare
agency for you it will produce a care plan that forms the basis of the
service agreement between you and Crossroads Wessex. This will be
decided jointly and will set out all of the main things that you need help
with, paying particular attention to any specific care needs that you may
have due to health problems or frailty. Telephone lines are open 9.00 am
– 3.00 pm. Out of hours there is an answer phone.
1 Riverside Cottages, Radstock, BA3 3PS.
Email: [email protected]
Web: http://www.crossroadscarebathnes.org.uk/
01761 436673
Reviewed December 2013 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
16
Bath and North East Somerset
Dementia Information Prescription
8
www.dementiaweb.org.uk
Local activities, organisations e.g. Age UK, Alzheimer’s Society etc CONT...
CURO Independent Living service (formerly Somer),
This organisation is for anyone living in any accommodation in Bath
and North East Somerset who want to live as independently as
possible. The service they provide includes:
• Help at hand, at the push of a button, 24 hours a day.
• Daily well-being calls over the phone.
• Falls pick-up service available to all.
• Visiting you at home.
• Help arranging minor repairs and adaptations to your home.
• Advice to maximise your income.
• Opportunities to join in social activities and much more.
The Maltings, River Place, Lower Bristol Road, Bath, BA2 1EP.
Web: http://www.curo-group.co.uk/
01225 366196
CURO Rural Independent Living service (formerly Somer)*
Curo Rural Independent Living Service (funded by Dementia
Challenge) is a personalised service tailored to your needs, with a
24-hour alarm, support accessing benefits, aids and adaptations,
help organising care, regular visits and so much more. They offer
home visits, village drop-ins or help over the phone.
Curo have a friendly team dedicated to supporting you through the
journey of finding out why you may be having problems with your
memory. They can give you the support you want, the way you want
it. You can talk to them in confidence - whether it’s about you or a
loved one you care for.
They can visit you to talk about how they can help you or your family.
The Maltings, River Place, Lower Bristol Road, Bath, BA2 1EP.
Email: [email protected]
Web: www.curo-group.co.uk/independentliving
01225 366196
Dementia Adventure*
This organisation provides a range of high quality adventures ranging
from short walks to international holidays and bespoke group
breaks. These activities not only give a feeling of self–worth but also
give a sense of belonging, encourage team work and provide an
opportunity to make new friends.
Dementia Adventure CIC, Ellis Farm, High Easter, Chelmsford,
Essex, CM1 4RB.
Email: [email protected]
Web: http://www.dementiaadventure.co.uk/
01245 230661
Reviewed December 2013 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
17
Bath and North East Somerset
Dementia Information Prescription
8
www.dementiaweb.org.uk
Local activities, organisations e.g. Age UK, Alzheimer’s Society etc CONT...
Forget Me Not Book*
Is a wonderful innovation that allows family and friends to easily
collect great stories and photographs together in an online memory
or life story book. It is a fantastic way to involve a wide group of
people and being online means anyone can contribute at any time,
wherever they live. It’s free to create a book online and there is a
small charge if you would like your book printed.
Web: www.forgetmenotbook.com
Facebook: www.facebook.com/forgetmenotbook
Email: [email protected]
01225 891778
One Stop Shop
You can access a wide range of Council services, and get help and
advice from a number of other public and voluntary organisations,
including Age UK and Bath CAB in one convenient location.
Open Monday to Thursday 8.30 am – 5.00 pm.
Friday – 8.30 am – 4.30 pm.
Saturday (shopmobility only) 9.00 am – 4.30 pm.
3 – 4 Manvers Street, Bath, BA1 1JQ.
Drop-in only.
RADAR key
Toilets with extra room and easier access for the use of disabled
people. To obtain your own key either phone or email:
Email: [email protected]
Web: www.radar.org.uk/publications/national-key-scheme-guide
020 7250 3222
Press option 1 for a
RADAR key.
Royal Association for Disability & Rehabilitation
List of disabled toilets.
020 7250 3222
RICE (Research Institute for the Care of Older People)*
The RICE Centre, Building 8, Royal United Hospital, Combe Park,
Bath, BA1 3NG.
01225 476420
RV Mobility Shop
Based in Bath and close to St Martin’s Hospital, provides a complete
range of disabled living aids and mobility equipment aimed at the
elderly, infirm or disabled to support independent living in the home.
Open Monday to Friday – 9.00 am – 5.00 pm.
RV Mobility Shop, 105 Midford Road, Combe Down, Bath, BA2 5RX.
Email: [email protected]
Web: http://www.mobilityaidsshop.co.uk/
01225 831960
Reviewed December 2013 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
18
Bath and North East Somerset
Dementia Information Prescription
8
www.dementiaweb.org.uk
Local activities, organisations e.g. Age UK, Alzheimer’s Society etc CONT...
The Peggy Dodd Centre*
Brierley House, Summer Lane, Combe Down, BA2 5JX.
Email: [email protected]
Web: www.peggy-dodd-centre.org.uk/
01225 835520
WE Care and Repair
A home repair agency helping older and disabled people to keep
their homes secure, safe, warm and accessible.
West of England Care & Repair, 5 Hide Market, Waterloo Street, St
Philips, Bristol, BS2 0BH.
Email: [email protected]
Web: http://www.wecr.org.uk/
0300 323 0700
Costs no more than
a national rate call to
an 01 or 02 number if
ringing from a mobile.
WE Care and Repair – Leaving hospital
Many people need practical support in their home when they
are discharged from hospital, ranging from minor repairs and
adaptations to larger projects.
West of England Care & Repair aims to help you back into your
home as smoothly as possible and help prevent future falls and slips:
0300 323 0700
Costs no more than
a national rate call to
an 01 or 02 number if
ringing from a mobile.
• fitting a key safe outside your home, so relatives and carers can
visit easily
• replacing outside steps with ramps
• fitting stair and hand rails
• providing heating, hot water or other essential repairs or
adaptations.
West of England Care & Repair, 5 Hide Market, Waterloo Street,
St Philips, Bristol, BS2 0BH.
Email: [email protected]
Web: http://www.wecr.org.uk/
www.wellaware.org.uk
This website is a guide to health, wellbeing and community services
in Bristol, South Gloucestershire, Bath & North East Somerset and
North Somerset.
0808 808 5252
Free phone.
Reviewed December 2013 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
19
Bath and North East Somerset
Dementia Information Prescription
9
www.dementiaweb.org.uk
Legal and Financial Help – a Lasting Power of Attorney (LPA) enables you to appoint one
or more people who you trust to manage your affairs should this become necessary. The role
of the LPA may be to make decisions about your health and personal welfare that are in your
best interests such as: where to live; the provision of day-to-day care; medical treatment and /
or managing your financial affairs.
You do not have to involve a solicitor to draw up an LPA, more information about the two types
of LPA can be found on the GOV.UK site: https://www.gov.uk/power-of-attorney
You can fill out and register an LPA on line, guidance is given on how to do this:
https://www.gov.uk/power-of-attorney/make-a-lasting-power-of-attorney
However if you choose to use a solicitor the following information may be helpful:
9a: The Law Society
The Law Society
They can find a solicitor for you.
0207 242 1222
If you would like to find a solicitor for yourself: http://www.lawsociety.org.uk (click on find a
solicitor, then click on find a law firm, fill in post code/location and enter the word advocacy for
area of law).
9b: Financial Advice
10
PayingForCare
Paying for Care is an information and advice service helping people
(their families, friends and carers) to make informed choices when faced
with the prospect of having to pay for the costs of their own care.
Telephone lines are open from 9.00 am – 5.00 pm Monday to Friday.
Web: http://www.payingforcare.org/
0808 208 9994
Freephone.
The Society of Later Life Advisers (SOLLA)
SOLLA aim to assist consumers and their families in finding trusted
accredited financial advisers who understand financial needs in later life.
Web: http://societyoflaterlifeadvisers.co.uk/
0845 303 2909
Charges range from 1p
– 11p per minute when
calling from a landline.
Helpline numbers
Alzheimer’s Society National Dementia Helpline*
0300 222 1122
For information, advice, and support through listening, guidance and
appropriate signposting to anyone affected by dementia.
Opening times: Monday to Friday 9.00 am – 5.00 pm. Saturday and
Sunday 10.00 am – 4.00 pm.
Email: [email protected]
Costs no more than
a national rate call to
an 01 or 02 number if
ringing from a mobile.
Reviewed December 2013 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
20
Bath and North East Somerset
Dementia Information Prescription
10
11
www.dementiaweb.org.uk
Helpline numbers CONT...
Guideposts’ own 24 hour Dementia Helpline*
0845 120 4048
To have a chat about any concerns or to find out about local
support. The helpline is designed to assist individuals and
organisations caring for people with dementia.
The particular focus of the service is to offer advice and information
when it is most needed.
Charges range from 1p
– 11p per minute when
calling from a landline.
National contacts – Please contact us if you would like to receive a list of specialist
organisations, or national support if there is no local contact 0845 1204048
Notes
Reviewed December 2013 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
21
Bath and North East Somerset
Dementia Information Prescription
www.dementiaweb.org.uk
Notes
Reviewed December 2013 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
22
Bath and North East Somerset
Dementia Information Prescription
www.dementiaweb.org.uk
Here is a list of some of the issues which may or may not be relevant to you – but help and information
is available.
•
•
•
•
•
•
•
•
The different types of dementia
Understanding Behaviours
Care and Support Options
Dementia Medications including the use of anti-psychotics
Safety – Home or out and about
Assistive Technology
Living Well with dementia
Life Story Work
•
•
•
•
•
•
•
•
Continence and Toileting
Sexual relationships
Advocacy
Younger people with dementia
Cultural diversities
Learning Disabilities and dementia
How to explain to children
Environment inc. equipment, adaptations
If you provide a service for people affected by dementia and would like to be included on
this Information prescription please email [email protected] or
telephone 0845 1204048
Evaluation:
We would really welcome and appreciate your feedback in order to develop our work. If you would
be happy to discuss your thoughts and answer a few questions then please contact 0845 120 4048
Disclaimer:
Every effort has been made to ensure the content
of the Information Prescription is accurate at the
time of issue (see date at the bottom of the page).
However, neither the authors nor Guideposts Trust
accept liability for any third party information or
service provision.
The inclusion of organisations, services and links
to other websites is for information purposes
only and does not constitute endorsement of any
kind by Guideposts Trust / dementia web or the
organisations supporting the publication.
Guideposts Trust / dementia web are not
responsible for the content of external internet
sites.
Primarily the Information Prescription is a
guide only, it is not intended as a substitute for
independent / expert advice; always consult a
qualified professional about your own care or
the person you care for.
If you have a problem with any of the contact
details please call our helpline number
0845 120 4048.
Reviewed December 2013 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
Evaluation on Dementia
Information Prescriptions
www.dementiaweb.org.uk
The Dementia Information Prescription is currently being piloted and we would really value your
feedback to improve the quality and content of the service we provide. We would be very grateful if you
could answer the following questions.
Thank you.
Please tell us about you :
Please tick all boxes that apply.
I have dementia
I think I might have dementia
Someone in my family has dementia
I care for someone with dementia
I am a social or health care professional
1
What information about dementia are you looking for?
2
Have you used any other resources to find out about dementia? If so, please list them below.
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
Evaluation on Dementia
Information Prescriptions
3
www.dementiaweb.org.uk
Now you have the details of the 24 hour dementia helpline, would you consider calling?
Please tick the relevant box.
Yes
No
If no, please comment on your reasons why:
4
Does the Dementia Information Prescription contain relevant information for you?
Please tick the relevant box.
Yes
No
If no, please comment on your reasons why:
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
Evaluation on Dementia
Information Prescriptions
5
www.dementiaweb.org.uk
Do you feel there was enough information provided in the Dementia Information
Prescription?
Please tick one box below.
Not enough information
The right amount of information
Too much information
Please add any other comments:
6
Did you find the Dementia Information Prescription easy to use?
Please tick the relevant box.
Yes
No
If no, please comment on your reasons why:
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
Evaluation on Dementia
Information Prescriptions
7
www.dementiaweb.org.uk
Do you have any other comments about the Dementia Information Prescription?
If you would like to discuss your views in detail with a Dementia Web Co-ordinator, please complete
the details below and they will contact you for a conversation. Please leave blank if you wish to
remain anonymous.
Title: Mr
Mrs
Miss
Name:
Phone:
Best day / time to contact you:
Useful information for us:
Where did you get your
information prescription?
What area do you live in?
Which GP practice are
you registered with?
Thank you for taking the time to answer our questions.
Please return to: Dementia Web, Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance