ISAH
THE NUMBER-ONE BUSINESS SOFTWARE FOR THE MANUFACTURING INDUSTRY
THE NUMBER
SOFT WARE FOR THE MAKE-TO-ORDER MANUFACTURING INDUSTRY.
Contents
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Dedicated to manufacturing
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Isah: integrated solution for manufacturing companies
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ERP
Engineering
Service
Project Management
Finance
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Isah ERP
Integrated system ensures efficiency
Transparency provides room for innovation
Direct access leads to fast service Control over your planning and scheduling processes
Management information for an effective business
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A
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Isapp CRM
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Never miss an opportunity
Convenience comes first
All customer data at your fingertips
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Shop Floor Control
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B
Working more efficiently
Everything up-to-date
Registering and managing
Always customized
Clusters
Convenient color code for order status
All digital
Easy time registration
All details about progress
Messages and actions
Confirmed timesheet
Smart Shop Floor Control
Google Glass
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Isah Engineering
Genuine integration
From engineering to production
Standard parts
Engineer-to-order
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Isah Service
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Optimizing service levels
Something for every business
Customer-focused services
Flexible response
“Anywhere, anytime” access to your data
Traceability: for the highest quality
Detailed management information
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Isah. The number-one business software for the manufacturing industry
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Isah Project Management
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Always full access to information
Getting started with projects
Schedules
Finances
Financial analysis
Playing with data
Provisional result
Variety of applications
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7Technology
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MS SQL Server database
Integrations MS SharePoint
Isah Integration Server .NET platform
8Usability
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User-friendly and flexible
Extensive list functions
Your own custom tabs and fields
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Communication and information management
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Highest level of discipline
Keeping everyone informed Immediate access to valuable information
From report to action
Communication of external documents
Digitization Archiving documents
MS Outlook add-in
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10 Reporting and analysis
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Presets and overview screens
FastReport Pivot tables and graphs on any screen
Using KPIs for company management
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11 Using Isah
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Implementation
Use
ICT roadmap
Product Support
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Isah. The number-one business software for the manufacturing industry
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CHAPTER | 1
Dedicated
to manufacturing
Isah Partners
In choosing Isah, you choose a company backed by years of
practical experience in manufacturing. This experience remains
our foundation today. You’ll notice this both when using our
software application and in our day-to-day procedures
and corporate culture. We combine our in-depth knowledge
of manufacturing with years of experience in this industry –
this is why our business software application is perfectly adapted to your processes and requirements.
We closely monitor trends and developments in the various
industries (metal, wood, plastics, electronics, and so on). But that’s
not all: we also make a point of getting to know the markets in
which our clients operate, ranging from aerospace and agro to
medical and onshore and offshore. This enables us to anticipate
the information provision required within the supply chain,
both domestically and internationally.
SECTORS
• Bodywork Manufacturing
• Concrete Industry
• Construction Supply
• Electronics
• Electrotechnical Industry
• Equipment
• Furniture Industry
• Greenhouse Construction
• Instruments
• (Internal) Logistics Systems
• Machine and Equipment
Manufacturing
• Maritime and Offshore Industry
• Metal Industry
• Molds and Tools
• Packaging Industry
• Plastics Industry
• Service Companies
• Sheltered Accommodation
• Steel Manufacturing
• Supply and Delivery
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MARKETS
• Aerospace
• Agro
• Automotive
• Chemicals
• Construction
• Energy
• Food
• Food Service
• Horticulture
• Infrastructure
• Medical
• Oil & Gas
• Onshore and Offshore
• Ports
• Retail
• Semiconductor
Industry
• Transport & Logistics
Isah. The number-one business software for the manufacturing industry
In addition to our own sales and implementation activities, we
also work with a number of partners. What we share in common
with these Isah-Certified Partners is that we all have a strong
focus on quality and continuity. With their extensive expertise,
our partners know your industry and provide you with the
solution you need to optimize your business processes.
Global operations
Many of our clients maintain international branches in order to
be able to sell, produce and/or provide services in a variety of
local markets. Isah operates worldwide with its own branches
and certified partners through which we provide our customers
with the local support they need. At the same time, we also
maintain partnerships in the majority of countries with groups
dedicated to serving the interests of the manufacturing
industry. Examples of such organizations include FME and
Metaalunie in the Netherlands, VDMA in Germany, SME in
Canada and DTI in South Africa.
MAPTM
Our Manufacturing Accelerator Program (MAPTM) was created
out of our worldwide commitment. This is a unique, integrated
approach we developed ourselves and through which
manufacturing companies can permanently improve their
productivity and profitability in just three years’ time. Together
with local partners, we aim to keep production processes in
the country itself in order to boost the local economy.
POWERING
SM
SM
Smart Industry
The world has been transformed beyond recognition since
the start of the IT age, with a growing number of new products
(software, hardware and services) steadily expanding the
number of opportunities for a growing group of end users.
These changes have been occurring at an even faster pace over
the past decade. One great advantage of this progress is that
the sum total of these developments is resulting in the creation
of highly practical and useful applications, including the
smartphone.
One trend we have noted is that, while companies used to
base their ideas on applications already available within the
company, they now have a habit of combining the right
technologies, devices and specific functionality in order to
create specific applications.
We are seeing this trend throughout the corporate sector:
Information is shared not only among company employees,
but also between people and machines, components, end
products, suppliers, clients, and so on. We refer to this as
“The Internet of Things.” The digital age is a full-blown revolution
that is occurring across the supply chain. The fourth industrial
revolution is known in the Netherlands as “Smart Industry”
and is sometimes also referred to as “Industry 4.0.”
POWERING
Global presence
As a Smart Industry ambassador, Isah fully embraces
“Smart Industry” and provides its clients with specific practical
software for the manufacturing industry.
The industry has been changing at a breakneck speed in recent
years, but one thing that hasn’t changed is Isah and its people.
They are all dedicated to the manufacturing industry and take a
special interest in this sector.
This publication provides details on the functionality offered
by Isah, followed by a description of the support we provide in
using Isah. Isah has several hundreds of clients worldwide,
with whom we have been working closely for several decades.
This collaboration ensures that they can achieve and maintain
success.
Isah. The number-one business software for the manufacturing industry
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CHAPTER | 2
Isah: integrated solution
for manufacturing
companies
Service
Isah Business Software is the key to all business processes in
your manufacturing company: our solution ensures more
efficient processes, lower costs and higher returns. Being
fully scalable, our business software is perfect for businesses
of all sizes. Our integrated solution spans the entire product
lifecycle and contains all the functionality a manufacturing
company needs.
ERP
Isah ERP constitutes the core of this functionality, providing
managers with an up-to-date overview of all business processes
and enabling your customer-order-driven manufacturing
company to adjust your schedule, capacity and costs when
needed. Isah ERP organizes all your internal processes, enabling
you to meet the requirements Smart Industry imposes on the
supply chain.
Your employees will learn what areas to focus on in their roles,
so that they can act proactively in order to prevent any
bottlenecks in the process and learn immediately what
the potential impact will be of any contingencies.
Engineering
Integration is the key word when it comes to the engineering
process. The CAD and PDM applications form an integrated
part of the overall business process. Isah Engineering enables
you to benefit from interactive data exchange between the
CAD and PDM application and the functions in the ERP
application. One of the unique features of Isah’s engineering
solution is our Engineering Bill of Materials. This way you have
insight in the “as engineered” and “as built” of your products.
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Isah. The number-one business software for the manufacturing industry
Isah Service is fully integrated into Isah. This gives the service
department immediate access to all relevant information,
including the number of products supplied to each client,
engineering drawings, available stock and service contracts.
This makes it easier to schedule service and maintenance and
perform it more efficiently. Isah Service shows you exactly
what parts are at risk of technical breakdown. By performing
preventive maintenance, you can prevent incidents and
increase customer satisfaction. In addition, you no longer lose
any revenue from service work, as you know exactly what to
calculate for each service job.
Project Management
Large, one-off projects may vary widely from budgets in terms
of scheduling and costs. Isah Project Management enables you
to manage the complex structures of sale and production for
all projects, giving you reliable progress updates and details on
costs in addition to the original estimates. This allows you to
make adjustments to both your schedule and the costs as
needed. You will immediately notice the impact of this on
your revenues. Isah Project Management facilitates a unique
integration between data of the Engineering, Purchasing,
Production and Finance departments and your project
management.
Finance
Isah has been providing a strong financial solution for many
years through integration with third-party products. Isah’s
state-of-the-art technological platform ensures seamless
integration with the financial software application of
your choice.
Isah. The number-one business software for the manufacturing industry
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CHAPTER | 3
Isah ERP
Wondering how you can
get more advantages and
make more profit with
Isah Business Software?
Integrated system ensures efficiency
Isah ERP drives the automation of your business operations,
supporting all your purchasing and sale processes and your
logistics and financial administration. If required, these
functions can be extended with engineering and document
management solutions (Isah Engineering) and service
functionality (Isah Service). Isah ERP is an integrated information
system. Data is stored centrally and can be accessed at any
time by all authorized employees. For example, the Finance
department can immediately see the financial implications of
a specific logistics transactions. Isah ERP enables businesses
to significantly increase efficiency and flexibility within their
organization.
Transparency provides room for innovation
The use of Isah ERP prevents double entries and ensures
consistent information provision within your organization.
Isah ERP can be used by one or more subsidiaries of a
company, with each location being able to access its own
business details as integrated data. This will enable you to
substantially improve your organization’s efficiency, while
communication and collaboration between the various
departments and subsidiaries will increase at the same time.
You will also gain greater control over your business processes
and see your organization become more flexible and
transparent. As a result, you will have more opportunity to
innovate your products and processes.
Product configurator;
Configure-to-order
Do you market and manufacture products that might
vary each occasion/order, but which are all based on a
standard product? The product configurator enables
you to optimize your sales process. You direct your
customer from customer-specific to standard product
and, in the process, avoid unnecessary engineering
work. Isah enables you to assign features and options
to individual specific parts, including the color, material,
dimensions and accessories. These features are then
adjusted as needed based on the specific quotation
or order. Needless to say, you can always check the
validity of the options to be selected as required, so as
to avoid products being offered that are unfeasible
from a practical point of view. Based on results
(configuration), the sales price and/or calculation
can be automatically calculated and structured.
This ensures you will not forget any essential parts,
while you are able to immediately view the cost
price of this specific product.
Click here to request the complete
brochure of Isah Business Software
Direct access leads to fast service
Isah ERP enables you to improve customer focus within your
organization. Isah ERP streamlines your business processes,
resulting in shorter lead times and allowing you to deliver your
products sooner. In addition, Isah ERP also allows you to store
and manage documents such as contracts and emails in the
system for each customer. Since all customer and product
details are fully integrated into Isah ERP, you can quickly answer
specific questions from customers, meet their needs and
provide them with the service they deserve.
Control over your planning and scheduling
processes
Isah ERP supports you in planning and scheduling your projects,
processes, employees and other items. You’re able to easily
schedule one or several projects and monitor their progress,
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Isah. The number-one business software for the manufacturing industry
Scheduling boards at all levels
The Scheduling module includes a large number of
graphic overviews of which you can personally adjust
the colors, shapes and patterns that you can use in
different types of situations. The Gantt diagram, for
example, enables you to track the status progress, so
you can instantly see the stage of a particular operation:
“unscheduled”, “scheduled”, “in progress”, or “completed.”
There are three different ways of viewing the overview
on the scheduling board: through the operations per
production file, for each capacity group or through
staff planning/scheduling. The system also provides
a capacity overview in which all capacity groups/
employees are included, so you can see immediately
what is going on elsewhere when the scheduling of
a specific operation is adjusted. You can personally
adjust the load rate of the various capacity groups/
employees using colors, so you know immediately
how busy a specific department is/how busy specific
employees are.