N
CT I NG
CO
NE
WHERE TO GO AND
HOW TO BOOK
YOUR TICKET
YOUR JOURNEY
CONNECTING AT
BRUSSELS-MIDI/ZUID
CONNECTING AT
BRUSSELS-MIDI/ZUID - MAP
TRAVELLING WITH
INTERCITY EXPRESS (ICE)
CONNECTING IN COLOGNE
(KÖLN) OR FRANKFURT A.M.
YOUR RETURN JOURNEY
CONTACT
R
v
E
A
TRAVELLING
TO GERMANY
OP
E U R ia
E U R O ST
K
WHERE
TO GO
& HOW
TO BOOK
GERMAN
TR AINS
WITH EUROSTAR AND
DEUTSCHE BAHN, YOU CAN
DISCOVER THE BEAUTY AND
BUZZ OF GERMANY WITHOUT
EVEN LEAVING THE GROUND.
LONDON
DÜSSELDORF 4h 57
You can book tickets at
eurostar.com, by calling
our team on 03432 186
186 or at any of our ticket
offices in St Pancras
International, Ashford
International or Ebbsfleet
International.
BOOK ONLINE,
BY PHONE,
OR AT A
TICKET DESK
EBBSFLEET
ASHFORD
F
T
R
R
FU
A
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K
H
FR
N
U
M
FRANKFURT 5h 32
YOUR
TICKET
IC
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N
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BRUSSELS
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t is valid fo
Your ticke
:
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an train
these Germ
E),
xpress (IC
InterCity E
IC) or
InterCity ( ).
EC
EuroCity (
d on
It’s not vali
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Thalys tra
AACHEN 3h 32
BONN 4h 51
LILLE
O
D
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N
B
C
O
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G
EN
H
A
C
COLOGNE 4h 11
CALAIS
OUR
GERMAN DESTINATIONS
A
BAC
MUNICH 9h 17
TAKING YOU
ALL THE WAY
SEAT
RESERVATIONS
Your tickets will only have the
London-Brussels departure
and arrival times on them.
Don’t worry – that’s because
you have the freedom to jump
on any Deutsche Bahn train
departing from Brussels on
the day of your Eurostar
journey. Your tickets are valid
all the way to your German
destination, and back again
if you’re returning.
You’ll have a seat reserved
on your Eurostar train, but
you won’t need a seat
reservation on your Deutsche
Bahn journey. As soon as your
German train arrives, hop on
and find a seat. If the digital
display above the seat is
blank, it’s free. Seats marked
ggf.reserviert may be free,
but can be booked at the last
minute, so you could be asked
to change seats if someone
has reserved it.
Eurostar
Continental high
speed lines
Channel tunnel
You’ll need to change trains
in Brussels and, for some
destinations, in Cologne
or Frankfurt as well.
Check the table for more
information on how to get
there, and the German
station names that might
be used on departure screens.
IN
E
D
...
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JO HO
U R
R TE
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EY T
TI
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A
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S
D TA
ES T
T I ION
N
A
TI
YOUR
JOURNEY
TI
N
A
TI
O
N
S
M
E
K
D
ES
BAC
Aachen
Aachen Hbf
Brussels-Midi/Zuid
-
3h 32
Cologne
Köln Hbf
Brussels-Midi/Zuid
-
4h 11
Frankfurt
Frankfurt a.M Hbf /
Frankfurt (M) Hbf
Brussels-Midi/Zuid
-
5h 32
Bonn
Bonn Hbf
Brussels-Midi/Zuid
Cologne (Köln) Hbf
4h 51
Düsseldorf
Düsseldorf Hbf
Brussels-Midi/Zuid
Cologne (Köln) Hbf
4h 57
Munich
München Hbf
Brussels-Midi/Zuid
Frankfurt a.M Hbf
9h 17
You can check Deutsche Bahn departure and journey times at railteam.eu.
CONNECTING AT
BRUSSELS-MIDI/ZUID
If you miss your Eurostar
or InterCity Express (ICE)
connection because of delays
on your previous high-speed
train, don’t worry.
Speak to the train manager on
board and they’ll help you get on
the next available train, thanks
to Railteam’s Hop on the Next
Available Train service.
When you arrive at BrusselsMidi/Zuid station, you’ll need to
change trains.
InterCity Express (ICE) trains
usually depart from platforms
3, 4, 5 and 6, but check the
departure boards, just in case.
If you have a little time to
spend in Brussels-Midi/
Zuid before your train
leaves, you’ll find plenty
of shops and cafés in the
station or just outside, in
Place Victor Horta. See
the station map on the
next page.
BAC
K
CHECKING IN FOR
ICE TRAINS
Escalators
Stairs and lifts
to main station
concourse
Taxis
Please be aware that
mandatory security
checks are now taking
place for ICE trains leaving
Brussels-Midi/Zuid.
When you arrive, you’ll
need to take the main exit at
the far end of the platform
to go down to the main part
of the station.
Your ticket, ID and
luggage will be checked
before you’re able to go
to the platform.
What to do
Head straight to the area
near the Thalys information
desk. You’ll find it on the
right after the Eurostar
check-in area and the SNCB
ticket office.
TRAVELLING WITH
INTERCITY EXPRESS (ICE)
3-4
5-6
Taxis
Eurostar
departures
Channel
Terminal
Connecting
trains
Ticket office
Left
luggage
Sam’s
café
If you’re travelling in
Standard Premier on
your Eurostar train,
you’ll be in First Class on
your InterCity Express
(ICE) train. In this class,
you’ll be able to order
and pay for food and
drinks at your seat.
If you’re travelling in
Standard class on Eurostar,
you’ll travel in Second
Class on your InterCity
Express (ICE) train.
All InterCity Express (ICE)
trains include a Bordbistro
in the centre of the train,
with a selection of meals,
drinks and snacks to buy.
CONNECTING IN
COLOGNE (KÖLN) OR FRANKFURT A.M.
trains within belgium
trains to the netherlands
trains to the netherlands
and germany
trains to germany
Shops
If you’re connecting in
Cologne (Köln) Hbf or
Frankfurt a. M Hbf, check
the departure screens to
find your train. Remember,
your tickets are valid on
any InterCity Express
(ICE), InterCity (IC) or
EuroCity (EC) train on
the same date as your
Eurostar train.
The final destination of
your train will be displayed
on the screens under the
column marked Ziel and
the platform number
will be under Gleis. The
intermediate stops of
all connecting trains are
displayed as well.
If you need help finding
your connecting train, just
ask at the Deutsche Bahn
(DB) information desk in
the station.
[6366/16]
BAC
K
YOUR
RETURN JOURNEY
Here are a few things to keep
in mind on your way home.
• The final destination of all
InterCity Express (ICE) trains
from Cologne, Frankfurt or
Aachen is Brussels-Midi/Zuid.
These trains also call at
Brussels Nord, but don’t
get off here – you’ll need to
catch your Eurostar train at
Brussels-Midi/Zuid.
• The Eurostar check-in area at
Brussels-Midi/Zuid is opposite
Sam’s Café on the main
concourse – just look for the
Channel Terminal sign.
• Leave at least 45 minutes to
connect in Brussels-Midi/Zuid.
This includes the 30 minute
check-in time for Eurostar
trains.
If you need help on your return
journey, ask at the Deutsche
Bahn (DB) information desk in
the station.
WE’RE HERE
TO HELP
Any questions? Give our team a call –
they’ll be happy to help.
From the UK
03432 186 186*
From outside the UK +44 (0)1233 61 75 75
* Calls within the UK are charged at the national rate
and all calls are monitored for training purposes.
We’re open from
8am to 7pm Monday to Friday and
9am to 5pm Saturday and Sunday (UK time).